PIXMA PRO9000

SERVICE
MANUAL

Canon
Copyright 2006, Canon U.S.A. This technical publication is the proprietary and confidential information of Canon U.S.A. which
shall be retained for reference purposes by Authorized Service Facilities of Canon U.S.A. Its unauthorized use is prohibited.
PIXMA Pro9000

I. MANUAL OUTLINE

This manual consists of the following three parts to provide information necessary to service the PIXMA Pro9000:

Part 1: Maintenance
Information on maintenance and troubleshooting of the PIXMA Pro9000

Part 2: Technical Reference

New technology and technical information such as FAQ's (Frequently Asked Questions) of the PIXMA Pro9000

Part 3: Appendix
Block diagrams and pin layouts of the PIXMA Pro9000

This manual does not provide sufficient information for disassembly and reassembly procedures.
Reference
Refer to the graphics in the separate Parts Catalog.

<I. MANUAL OUTLINE>

PIXMA Pro9000

II. TABLE OF CONTENTS

Part 1: MAINTENANCE
1. MAINTENANCE
1-1 Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer
1-2 Customer Maintenance
1-3 Product Life
1-4 Special Tools
1-5 Serial Number Location
2. LIST OF ERROR DISPLAY / INDICATION
2-1 Operator Call Error
2-2 Service Call Error
2-3 Warnings
2-4 Troubleshooting by Symptom
3. REPAIR
3-1 Notes on Service Part Replacement (and Disassembling / Reassembling)
3-2 Special Notes on Repair Servicing
3-3 Adjustment / Settings
(1) Paper feed motor adjustment
(2) Carriage unit position adjustment
(3) Grease application
(4) Ink absorber counter / wetting liquid counter setting
(5) User mode
(6) Service mode
Service test print, EEPROM initialization, Ink absorber counter reset,
Destination settings
3-4 Verification Items
(1) Service test print
(2) EEPROM information print
4. PRINTER TRANSPORTATION

Part 2: TECHNICAL REFERENCE

1. NEW TECHNOLOGIES
2. CLEANING MODE AND AMOUNT OF INK PURGED
3. PRINT MODE
4. FAQ (Problems Specific to the Pro9000 and Corrective Actions)

Part 3: APPENDIX
1. BLOCK DIAGRAM
2. CONNECTOR LOCATION AND PIN LAYOUT
2-1 Logic Board Ass'y
2-2 Carriage Board (Print Head Connector)
PIXMA Pro9000 Specifications

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<II. TABLE OF CONTENTS>

PIXMA Pro9000 TABLE OF CONTENTS

Part 1

MAINTENANCE
Part 1: MAINTENANCE TABLE OF CONTENTS

1. MAINTENANCE

1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by
Service Engineer
(1) Adjustment

Approx.
Adjustment Timing Purpose Tool
time

Destination settings - At logic board replacement To set the destination. None. 1 min.
(EEPROM settings) Perform in the
service mode.

Ink absorber counter - At logic board replacement- At ink To reset the ink absorber counter. None. 1 min.
resetting(EEPROM absorber replacement Perform in the
settings) service mode.

Paper feed motor position - At paper feed motor replacement To adjust the belt tension. (Position the None. 2 min.
adjustment paper feed motor so that the belt is
stretched tight.)

None. 2 min.

Grease application - At carriage unit replacement - To maintain sliding properties of the EU-1 1 min.
carriage shaft.
- At parts replacement MOLYKOTE PG-
- To protect the printer's sliding
641
portions and gears.
FLOIL KG-107A

MOLYKOTE HP-
300

Ink system function check - At logic board replacement- At To maintain detection functionality for None. 1 min.
platen unit replacement- At presence of the ink tanks and each ink Perform in the
carriage unit replacement tank position. service mode.

New Carriage position - At carriage unit installation (at To adjust the carriage position(Mark None. 1 min.
adjustment carriage unit or platen unit the position of the red screws before
replacement) loosening them.)

Line feed correction - At logic board replacement- At LF To correct the line feed tolerant None. 1 min.
roller replacement accuracy. Perform in the
service mode.

Note: The red screws on the right side of the chassis, which secure the carriage shaft position, may be loosened only when necessary.

The red screws securing the paper feed motor may be loosened only at replacement of the paper feed motor.

(2) Periodic maintenance

No periodic maintenance is necessary.

(3) Periodic replacement parts

There are no parts in this printer that require periodic replacement by a service engineer.

(4) Replacement consumables

There are no consumables that require replacement by a service engineer.

1-1
1-2. Customer Maintenance
Approx.
Adjustment Timing Purpose Tool
time
Print head alignment At print head replacement. To ensure accurate dot - Printer buttons 6 min.
placement. - Computer (automatic settings
via the printer driver)
Print head cleaning When print quality is not satisfying. To improve nozzle - Printer buttons 2 min.
conditions. - Computer (settings via the
printer driver)
Print head deep cleaning When print quality is not satisfying, and not To improve nozzle Computer (settings via the printer 3 min.
improved by print head cleaning. conditions. driver)
Ink tank replacement When an ink tank becomes empty. ----- ----- 2 min.
("No ink error" via the computer, or ink tank
LED flashing fast in red)
Paper feed roller cleaning When necessary To clean the paper feed Printer buttons 2 min.
rollers.

Bottom plate cleaning When the back side of the paper is smeared. To clean the platen ribs. - Plain paper 1 min.
- Computer (settings via the
printer driver)

1-2
1-3. Product Life
(1) Printer
Specified print volume (I) or the years of use (II), whichever comes first.

(I) Print volume: 21,000 pages

1,500 character pattern (B5 to A3) 6,300 pages

Black
Postcard 2,700 pages

Color 7.5% duty per color pattern (B5 to A3) 3,450 pages

Photo, borderless printing (5 x 7 to A3+) 3,250 pages

4 x 6, photo, borderless printing 2,100 pages

Postcard, photo, borderless printing 3,200 pages

(II) Years of use: 5 years of use

(2) Print head

Print volume: 21,000 pages

(The breakdown is the same as the above.)

(3) Ink tank (target value)

Pattern Ink tank used Print yield

Color document *1 CLI-8BK Approx. 1,550 pages

CLI-8C Approx. 580 pages

CLI-8M Approx. 410 pages

CLI-8Y Approx. 380 pages

CLI-8PC Approx. 3,600 pages

CLI-8PM Approx. 4,050 pages

CLI-8R Approx. 4,000 pages

CLI-8G Approx. 4,150 pages

Photo (4" x 6") *2 CLI-8BK Approx. 1,290 pages

CLI-8C Approx. 900 pages

CLI-8M Approx. 585 pages

CLI-8Y Approx. 272 pages

CLI-8PC Approx. 195 pages

CLI-8PM Approx. 142 pages

CLI-8R Approx. 2,705 pages

CLI-8G Approx. 2,770 pages

*1 Color document: Declared yield value in accordance with ISO/IEC FCD24711. Values obtained by continuous printing.
*2 Photo (4" x 6"): When printing Canon standard patterns on 4" x 6" <Photo Paper Pro> continuously with the default settings of

<Photo Paper Pro> using Windows XP printer driver in borderless printing mode and Windows XP Photo Printing Wizard.
Declared yield value determined based on Canon standard method referring to ISO/IEC FCD24712.

* Ink yield may vary depending on texts/photos printed, applications software used, print mode and type of paper used.

1-3
1-4. Special Tools

Name Tool No. Price (JPY) Application Remarks

FLOIL KG-107A QY9-0057-000 210 To protect the printer's sliding portions. In

common
with the
S520.

EU-1 QY9-0037-000 3,080 To maintain sliding properties of the carriage shaft. In

common
with the
i990.

MOLYKOTE PG641 CK-0562-000 820 To protect the printer's sliding portions In

common
with the
S520.

MOLYKOTE HP300 QY9-0035-000 4,200 To protect the printer's sliding portions In

common
with the
iP4100.

1-5. Serial Number Location

On the carriage flexible cable holder (visible on the right of the carriage after the printer is turned on, the access cover is opened, and the carriage moves
to the center).

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<Part 1: 1. MAINTENANCE>

1-4
Part 1: MAINTENANCE TABLE OF CONTENTS

2. LIST OF ERROR DISPLAY / INDICATION

Errors are indicated by the LED, and warnings are displayed on the monitor of the computer connected to the printer.

2-1. Operator Call Errors (by Alarm LED Blinking in Orange)

Alarm
LED
blinking Error [Error code] Solution Remarks
in
orange

Lit Printing from the front tray is Set the paper in the front tray properly, and Power LED lights in green (differentiating from RAM
incomplete. [1320] press the Resume/Cancel button. Service Call Error.)

2 times No paper (ASF) [1000] Set the paper in the ASF, and press the
Resume/Cancel button.

3 times Paper jam (ASF) [1300] Remove the jammed paper, and press the
Paper jam (front tray) [1305] Resume/Cancel button.

Front tray closed [1250] Open the front tray. The error is indicated when the front tray is not opened
at start of printing, or when the front tray is closed
during printing.

Rear Open the rear support, and The error is indicated when the rear support is
support press the Resume/Cancel not opened at start of paper feeding from the
closed button. front tray.
[1260]

4 times No ink [1600] Replace the empty ink tank(s), or press the Pressing the Resume/Cancel button will exit the error
Resume/Cancel button. without ink tank replacement, however, ink may run out
during printing.

Ink tank not installed [1660] Install the applicable ink tank(s) properly, and
confirm that the LED's of all the ink tanks
light red.

5 times The print head is not installed Install the print head properly.
[1401], or it is not properly
installed (Print head
temperature sensor error
[1403] / Faulty EEPROM
data of the print head
[1405]).

6 times Inner cover open [1841] Close the inner cover, and press the
Resume/Cancel button.

Inner cover open during Close the inner cover, and press the
printing on paper [1846] Resume/Cancel button.

Inner cover open during Close the inner cover, and press the
printing on paper (print Resume/Cancel button.
continuable) [1851]

Inner cover open during Close the inner cover, and press the
printing on paper (print NOT Resume/Cancel button to clear the error. The
continuable) [1856] paper being printed at error occurrence will be
ejected without printing the remaining data
for the ejected paper, then printing will
resume from the next page.

1-5
7 times Multiple ink tanks of the Replace the wrong ink tank(s) with the correct
same color installed [1681] one(s).

Ink tank in a wrong position Install the ink tank(s) in the correct position.
[1680]

8 times Warning: The ink absorber Pressing the Resume/Cancel button will exit The service call error indicating the ink absorber is full
becomes almost full. [1700] the error, and enable printing. is likely to occur soon.

9 times The connected digital camera Remove the cable between the camera and the
or digital video camera does printer.
not support Camera Direct
Printing. [2001]

10 times Front tray in the raised Lower the front tray, and press the The error is indicated when the front tray is in the raised
position [1281] Resume/Cancel button. position at the start of printing from the ASF.

Front tray in the raised Lower the front tray, and press the The error is indicated when the front tray is raised
position [1283] Resume/Cancel button. (The paper being during printing from the ASF.
printed at error occurrence will be ejected,
and the print job will be cancelled
automatically.)

Front tray in the lowered Raise the front tray, and press the The error is indicated when the front tray is lowered
position [1284] Resume/Cancel button. (The paper being during printing from the front tray.
printed at error occurrence will be ejected,
and the print job will be cancelled
automatically.)

11 times Failed in automatic print Press the Resume/Cancel button. The error is indicated when the pattern is not printed due
head alignment [2500] - If paper is being fed at error occurrence, the to no ink or non-ejection of ink, or when the sensor's AD
error is indicated after the paper is ejected. value is incorrect.
- If the error occurs, the print head alignment
values are not changed.
-After exit from the error by the
Resume/Cancel button, the automatic print
head alignment will not be re-done.

Paper size smaller than Press the Resume/Cancel button. (The paper The error is indicated when the size of paper actually set
specified [1062] will be ejected, and the print job will be is smaller than the one selected in the printer driver.
cancelled automatically.) Printing on the platen can occur.

(e.g. When A4 paper is set though A3 is selected in the

printer driver, the error occurs.
v.v. If A3 paper is set and A4 is selected in the printer
driver, then the error is not indicated and printing
is performed.)

12 times Paper not set properly in the Press the Resume/Cancel button to clear the
front tray / Non-supported error, then set a supported size of paper
size of paper set in the front properly in the front tray.
tray [1321]

13 times Remaining ink amount An ink tank which has once been empty is If an ink tank has once been removed, this error can
unknown [1683] installed. Replace the applicable ink tank with occur.If printing is continued without replacing the
a new one. applicable ink tank, the print head can be damaged.To
continue printing with a refilled ink tank, press the
Resume/Cancel button for 5 sec. or longer to record the
use of the refilled ink tank.

1-6
 Note:After the above operation, the function to detect
the remaining ink amount is disabled.

14 times Ink tank not recognized A non-supported ink tank is installed (the ink
[1684] tank LED is turned off). Install the supported
ink tanks.

15 times Ink tank not recognized An error occurred in an ink tank (the ink tank
[1410 to 1419] LED is turned off). Replace the ink tank(s).

Access cover open. [1200] Close the access cover.

2-2. Service Call Errors (by Cyclic Blinking in Orange (Alarm LED) and Green (Power LED), or Alarm LED Lit in
Orange)

Cycles of blinking in orange Solution

(Alarm LED) and green Error [Error code] (Replacement of listed parts, which are likely
(Power LED) to be faulty)

2 times Carriage error [5100] - Carriage unit (QM2-2967)

- Timing slit strip film (QC1-8293)
- Logic board ass'y (QM2-3180)*1
- Carriage motor (QK1-2141)

3 times Line feed error [6000] - Timing sensor unit (QM2-2683)

- Timing slit disk film (QC1-4375)
- Feed roller ass'y (QL2-1213)
- Platen unit (QM2-2964)
- Logic board ass'y (QM2-3180)*1
- Paper feed motor (QK1-0637)

4 times Purge cam sensor error [5C00] - Purge unit (QM2-2973)

- Logic board ass'y (QM2-3180)*1

5 times ASF (cam) sensor error [5700] - Sheet feed unit (QM3-1672)

6 times Internal temperature error [5400] - Logic board ass'y (QM2-3180)*1

7 times Ink absorber full [5B00] - Ink absorber kit (QY5-0165)

8 times Print head temperature rise error [5200] - Print head (QY6-0055)
- Logic board ass'y (QM2-3180)*1

9 times EEPROM error [6800] - Logic board ass'y (QM2-3180)*1

10 times Carriage board error [9100 / 9200 / 9201] - Carriage unit (QM2-2967)
- Logic board ass'y (QM2-3180)*1

11 times Carriage lift mechanism error [5110] - PR lift shaft ass'y (QL2-1224)
- Sheet feed unit (QM3-1672)
- Logic board ass'y (QM2-3180)*1
- CR lift sensor unit (QM2-3184)

12 times AP position error [6A00] - Sheet feed unit (QM3-1672)

- Logic board ass'y (QM2-3180)*1
- Purge unit (QM2-2973)

13 times PF position error [6B00] - Sheet feed unit (QM3-1672)

- Logic board ass'y (QM2-3180)*1

14 times PF cam sensor error [6B10] - Sheet feed unit (QM3-1672)

1-7
 - Logic board ass'y (QM2-3180)*1

15 times USB Host VBUS overcurrent [9000] - Logic board ass'y (QM2-3180)*1

16 times Valve sensor error [6C00] - Logic board ass'y (QM2-3180)*1

- Purge unit (QM2-2973)

17 times Motor driver error [6D00] - Logic board ass'y (QM2-3180)*1

18 times Spur base lift mechanism error [5120] - Spur base lift shaft ass'y (QL2-1223)
- Spur base unit (QM2-2963)
- Spur base lift unit (QM2-2982)
- Sheet feed unit (QM3-1672)
- Logic board ass'y (QM2-3180)*1

19 times Ink tank position sensor error [6502] - Sensor multi harness ass'y (QM2-3458)
- Logic board ass'y (QM2-3180)*1

20 times Other hardware error [6500] - Logic board ass'y (QM2-3180)*1

Continuous alternate blinking ROM error - Logic board ass'y (QM2-3180)*1

Alarm LED lit (Power LED is RAM error - Logic board ass'y (QM2-3180)*1
Off)

*1: Before replacement of the logic board ass'y, check the ink absorber counter value (by EEPROM information print). If the counter value is
7% or more, also replace the ink absorber kit (QY5-0165) when replacing the logic board ass'y.
[See Section 3-3. Adjustment / Settings, (6) Service mode, for details.]

2-3. Warnings
Printer (no LED indications):

Displayed warning Remarks

Low ink Status indication only.

Print head temperature rise If the print head temperature is high when the access cover is opened, the warning is
displayed*1.
When the print head temperature falls, the warning is released.

Protection of excess rise of the print head If the print head temperature exceeds the specified limit, a Wait is inserted during printing,
temperature

*1: If the warning is displayed, the carriage does not move to the ink tank replacement position when the access cover is opened.

1-8
2-4. Troubleshooting by Symptom

Symptom Solution Remarks

The power does not turn on.The power turns off Replace the
immediately after power-on. - AC adapter, or
- logic board ass'y*1.
Faulty operation
A strange noise occurs. Remove foreign material, or attach a removed part if any.

Printing stops mid-way. Replace the logic board ass'y*1.

Multiple sheets feed. Replace the sheet feed unit.

Paper does not feed. Remove foreign material, or replace the sheet feed unit.
Paper feed
problems Paper feeds at an angle. Remove foreign material,
adjust the paper guide, or
replace the sheet feed unit.

No printing, or no color ejected. Replace the

- ink tank,
- print head*2, or
- logic board ass'y*1,
remove foreign material from the purge unit caps, if any, or
replace the purge unit.

Printing is faint, or white lines appear on Remove and re -install the print head, or replace the
printouts even after print head cleaning.Line(s) - ink tank,
not included in the print data appears on - print head*2,
printouts. - purge unit, or
- logic board ass'y*1.

Paper gets smeared. Feed several sheets of paper,

perform bottom plate cleaning, or
clean the paper path with cotton swab or cloth.

A part of a line is missing on printouts. Replace the

- ink tank, or
- print head*2.

Color hue is incorrect. Replace the

Unsatisfactory - ink tank, or
print quality - print head*2, or
perform print head alignment.

Printing is incorrect. Replace the logic board ass'y*1.

No ejection of black ink. Replace the

- ink tank, or
- print head*2, or
remove foreign material from the purge unit caps, if any, or
replace the purge unit.

Graphic or text is enlarged on printouts. When enlarged in the carriage movement direction,clean grease
or oil off the timing slit strip film,
or replace the
- timing slit strip film,
- carriage unit, or- logic board ass'y*1.
When enlarged in the paper feed direction,clean grease or oil off
the timing slit disk film, or
replace the
- timing slit disk film,
- timing sensor unit, or
- logic board ass'y*1.

*1: Before replacement of the logic board ass'y, check the ink absorber counter value (by EEPROM information print). If the counter value is
7% or more, also replace the ink absorber kit (QY5-0165) when replacing the logic board ass'y.
[See Section 3-3. Adjustment / Settings, (6) Service mode, for details.]
*2: Replace the print head only after the print head deep cleaning is performed 2 times, and when the problem persists.

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1-9
Part 1: MAINTENANCE TABLE OF CONTENTS

3. REPAIR

3-1. Notes on Service Part Replacement (and Disassembling / Reassembling)

Service part Notes on replacement*1 Adjustment / settings Operation check

Logic board ass'y - Before removal of the logic board After replacement: - EEPROM information print
QM2-3180 ass'y, remove the power cord, and 1. Initialize the EEPROM. - Service test print
allow for approx. 1 minute (for 2. Reset the ink absorber counter. - Printing via USB connection
discharge of capacitor's 3. Set the destination in the - Direct printing from a digital
accumulated charges), to prevent EEPROM. camera
damages to the logic board ass'y. 4. Correct the automatic print head
- Before replacement, check the ink alignment sensors.
absorber counter value (by
EEPROM information print). If the 5. Check the ink system function.
value is 7% or more, also replace [See 3-3. Adjustment / Settings,
the ink absorber kit when replacing (6) Service mode, for details of 1
the logic board ass'y. to 5]
[See 3-3. Adjustment / Settings, (6) 6. Perform the print head alignment in
Service mode, for details.] the user mode.
Ink absorber kit After replacement: - Service test print
QY5-0165 1. Reset the ink absorber counter. - EEPROM information print
[See 3.3. Adjustment / Settings,
(6) Service mode.]

Carriage unit - The red screws on the right side of At replacement: - Service test print (Confirm ink
QM2-2967 the chassis, which secure the 1. Apply grease to the sliding system function.)
carriage shaft position, may be portions.
loosened only for removal and re- [See 3-3. Adjustment / Settings,
installation of the carriage unit. (Do (3) Grease application.]
not loosen them for other purposes.) After replacement:
- Do not remove (or loose) the red 1. Correct the automatic print head
screw on the top center of the alignment sensors.
chassis [See 3.3. Adjustment / Settings,
(The screw secures the carriage (6) Service mode.]
upper shaft.).
See 3-2. Special Notes on Repair 2. Check the ink system function.
Servicing, (2) Red screw which [See 3.3. Adjustment / Settings,
secures the carriage upper shaft.] (6) Service mode.]
3. Perform the print head alignment in
the user mode.
At removal and re-installation:
1. Before loosening the red screws,
mark their positions.
After the carriage unit is installed,
adjust the carriage shaft position.
[See 3.3. Adjustment / Settings,
(2) Carriage unit position
adjustment.]

Paper feed motor - The red screws securing the paper At replacement: - Service test print (Confirm the
QK1-0637 feed motor are allowed to be 1. Adjust the paper feed motor. automatic print head alignment
loosened. (DO NOT loosen any [See 3-3. Adjustment / Settings, correction, and the ink system
other red screws.) (1) Paper feed motor adjustment.] function.)

Sensor multi harness ass'y After replacement: - Service test print (Confirm the
QM2-3458 1. Check the ink system function. automatic print head alignment
[See 3-3. Adjustment / Settings, correction, and the ink system.
(6) Service mode.] function.)

Timing slit strip film - Upon contact with the film, wipe the After replacement: - Service test print
QC1-8293 film with ethanol. 1. Perform the print head alignment in
- Confirm no grease is on the film. the user mode.
Timing slit disk film (Wipe off any grease thoroughly
QC1-4375 with ethanol.)
- Do not bend the film.

1-10
Print head After replacement: - Service test print
QY6-0055 1. Perform the print head alignment in
the user mode.

Feed roller ass'y After replacement: - Service test print

QL2-1213 1. Adjust the line feeding.
[See 3.3. Adjustment / Settings,
(6) Service mode.]

*1: General notes:

- Make sure that the flexible cables and wires in the harness are in the proper position and connected correctly.
[See 3-2. Special Notes on Repair Servicing, (1) Flexible cable and harness wiring, connection, for details.]
- Do not drop the ferrite core, which may cause damage.
- Protect electrical parts from damage due to static electricity.
- Before removing a unit, after removing the power cord, allow the printer to sit for approx. 1 minute (for capacitor discharging to protect
the logic board ass'y from damages).
- Do not touch the timing slit strip film and timing slit disk film. No grease or abrasion is allowed.
- Protect the units from soiled with ink.
- Protect the housing from scratches.
- Exercise caution with the red screws, as follows:
i. The red screws of the paper feed motor may be loosened only at replacement of the paper feed motor unit (DO NOT loosen
them in other cases).
ii. The red screws on the right side of the main chassis, securing the carriage shaft position, may be loosened only at removal
and re-installation of the carriage unit. (DO NOT loosen them in other cases).
iii. Do not remove (or loose) the red screw on the top center of the chassis (The screw secures the carriage upper shaft.).

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1-11
Part 1: MAINTENANCE TABLE OF CONTENTS

3-2. Special Notes on Repair Servicing

(1) Flexible cable and harness wiring, connection
Be cautious of wiring of the flexible cables and harness. Improper wiring or connection may cause breakage of a line, leading to ignition or emission of
smoke.

(I) Logic board ass'y wirin

1-12
 (II) Paper feed motor side wiring

(2) Red screw which secures the carriage upper shaft

The red screw which secures the carriage upper shaft is already adjusted to maintain the proper distance between the print head and paper when the printer
is shipped from the factory.
Do not remove (or loose) the screw: Not possible to restore the adjustment at a local service center once unfastened.

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1-13
Part 1: MAINTENANCE TABLE OF CONTENTS

3-3. Adjustment / Settings

(1) Paper feed motor adjustment
Perform the following adjustments when the paper feed motor unit is replaced:

1) When attaching the motor, fasten the screws so that the belt is properly stretched (in the direction indicated by the blue arrow in the figure below).
2) After replacement, be sure to perform the service test print, and confirm that no strange noise or faulty print operation (due to dislocation of the belt
or gear, or out-of-phase motor, etc.) occurs.

Note: The red screws securing the paper feed motor may be loosened only at replacement of the paper feed motor unit. DO NOT loosen
them in other cases.

(2) Carriage unit position adjustment

Perform the following adjustments when the carriage unit is removed and reassembled:

Before removal of the carriage unit:

1) Draw a mark-off line on the chassis along the straight line below the "R" on the right carriage shaft adjusting plate before removal, so that you can
easily tell where to align on e part to the other when reassembling them. (The left adjusting plate is not removed.)

2) Remove the red screws from the adjusting plate.

At assembly of the carriage unit:

1) Align two parts at the mark-off line, then fasten the red screws.
2) After assembly of the carriage unit, be sure to perform the service test print, and confirm that no strange noise or faulty printing (uneven printing or
contact of the print head to the paper) occur.

Note: The red screws securing the carriage-shaft-adjusting plate may be loosened only at replacement of the carriage unit. DO NOT
loosen them in other cases.

1-14
(3) Grease application

Number
Grease Number of
Grease
No Part name Where to apply grease amount of locations
name
(mg) drops* to apply
grease

Carriage upper shaft Carriage slider sliding portion KG107A 300 +/- - -
1
40

Paper guide flapper Line feed roller sliding portion (paper guide flapper KG107A 18 to 36 2 1
2
bushing)

3 CL input gear shaft CL input gear shaft sliding portion of the CL gear base PG641 18 to 36 1 2

4 ASF Pick up Shaft Cam contacting the pressure plate slider HP-300 18 to 36 2 1

5 Chassis Carriage shaft sliding portion on the left side of the chassis KG107A 18 to 36 1 2

Chassis Carriage shaft cam L sliding portion on the left side of the KG107A 18 to 36 1 2
6
chassis

7 Adjust plate L Carriage shaft cam L sliding portion of the adjust plate L KG107A 18 to 36 2 1

Chassis Carriage shaft sliding portion on the right side of the KG107A 18 to 36 1 2
8
chassis

9 Adjust plate R Carriage shaft cam R sliding portion of the adjust plate R KG107A 18 to 36 2 1

Oil pad Oil pads (right and left) EU-1 190 +/- - 2
10
19

Carriage shaft Carriage shaft EU-1 180 +/- - -

11
45

12 Carriage shaft spring L Carriage shaft sliding portion of the carriage shaft spring L KG107A 4.5 to 9 1/2 1

13 Carriage shaft spring R Carriage shaft sliding portion of the carriage shaft spring R KG107A 4.5 to 9 1/2 1

14 Bottom chassis SB lift cam L sliding portion KG107A 9 to 18 1 1

15 SB lift base SB lift input gear sliding portion PG641 9 to 18 1 1

16 Center chassis SB lift cam R sliding portion KG107A 9 to 18 1 1

17 SB lift cam L Cam contacting the spur base PG641 18 to 36 2 1

18 SB lift cam R Cam contacting the spur base PG641 18 to 36 2 1

19 AP swing arm lock cam AP swing arm lock lever sliding portion PG641 9 to 18 1 1

20 AP swing arm lock cam AP swing arm lock lever sliding portion PG641 4.5 to 9 1/2 1

PR release cam PR holder sliding portion KG107A 126 to 1 14

21
252

PR release cam PR SP sliding portion HP-300 126 to 2 7

22
252

23 PR lift chassis PR release cam sliding portion HP-300 54 to 108 2 3

24 PR lift chassis 2 PR lift shaft gear sliding portion HP-300 18 to 36 2 1

* 1 drop = 9 to 18 mg

1-15
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<Part 1: 3. REPAIR; 3-3. Adjustment / Settings, (1) to (3)>

1-16
Part 1: MAINTENANCE TABLE OF CONTENTS

(4) Ink absorber counter setting

When the logic board ass'y is replaced, reset the ink absorber counter. In addition, according to the counter value, replace the ink absorber kit.
The standard counter value for replacement is given in the table below.

Ink absorber counter*1 Ink absorber kit replacement

Less than 7% Not required.

7% or more Required.

*1: Check the counter values by EEPROM information print.

[See 3.3. Adjustment / Settings, (6) Service mode, for details.]

(5) User mode

Function Procedures Remarks

Print head - Cleaning both black and color:

manual cleaning See "Standalone printer operation" below.
- Cleaning black or color separately, or both black and color:
Perform from the printer driver Maintenance tab.

Print head deep - Cleaning black or color separately, or both black and color:
cleaning Perform from the printer driver Maintenance tab.

Paper feed roller See "Standalone printer operation" below.

cleaning

Nozzle check See "Standalone printer operation" below. Also available from the printer driver Maintenance tab.
pattern printing

Print head See "Standalone printer operation" below. In Custom Settings of the printer driver Maintenance tab,
alignment manual print head alignment (by selecting the optimum
values) as with the conventional models can be performed.

Bottom plate Perform from the printer driver Maintenance tab. Cleaning of the platen ribs when the back side of paper gets
cleaning smeared.

Print head The print head is replaceable at the same position as for ink tank
replacement replacement. (Open the access cover. When the carriage stops at
the center, the print head can be replaced.)

<Standalone printer operation>

1) Turn on the printer.

2) Press and hold the Resume/Cancel button until the Power LED blinks in green the specified number of times listed in the table below, and release it.
The operation starts.

Power LED
Operation Remarks
blinking

1 time Print head manual cleaning

2 times Nozzle check pattern printing Set a sheet of plain paper (A4 or letter) in the ASF.

3 times Paper feed roller cleaning

4 times Automatic print head alignment Set a sheet of plain paper (A4 or letter) in the ASF.

5 times Bottom plate cleaning Fold a sheet of plain paper (A4 or letter) in half, then unfold and set it in the ASF with
the folded ridge facing down.

6 times Unspecified

7 times Head-to-paper distance setting to

the widest

8 times or more Unspecified

1-17
(6) Service mode

Function Procedures Remarks

Service test print See "Service mode operation Set a sheet of A3 or LDR size paper.
- Model name procedures" below. For print sample, see 3-4. Verification Items, (1) Service test print,
- Destination <Service test print sample>.
- ROM version
- USB serial number
- Ink amount in the ink
absorber
- Ink system function check
result

EEPROM initialization See "Service mode operation The following items are NOT initialized, and the shipment arrival flag is
procedures" below. not on:
- USB serial number
- Destination settings
- Ink absorber counter

Ink absorber counter reset See "Service mode operation If the counter value is 7% or more, replace the ink absorber kit.
procedures" below.

Destination settings See "Service mode operation

procedures" below.

Note: At the end of the service mode, press the Power button. The paper lifting plate of the sheet feed unit will be raised.

<Service mode operation procedures>

1) With the printer power turned off, while pressing the Resume/Cancel button, press and hold the Power button. (DO NOT release the buttons. The
Power LED lights in green to indicate that a function is selectable.)
2) While holding the Power button, release the Resume/Cancel button. (DO NOT release the Power button.)
3) While holding the Power button, press the Resume/Cancel button 2 times, and then release both the Power and Resume/Cancel buttons. (Each time
the Resume/Cancel button is pressed, the Alarm and Power LEDs light alternately, Alarm in orange and Power in green, starting with Alarm LED.)
4) When the Power LED lights in green*1, press the Resume/Cancel button the specified number of time(s) according to the function listed in the table
below. (Each time the Resume/Cancel button is pressed, the Alarm and Power LEDs light alternately, Alarm in orange and Power in green, starting
with Alarm LED.)

Time(s) LED indication Function Remarks

0 times Green (Power) Power off When the print head is not installed, the carriage returns and locks in the home
position capped.

1 time Orange (Alarm) Service test print See 3-4. Verification Items, (1) Service test print.

2 times Green (Power) EEPROM information print See 3-4. Verification Items, (2) EEPROM information print.

3 times Orange (Alarm) EEPROM initialization

4 times Green (Power) Ink absorber counter resetting After entering the counter resetting mode, press the Resume/Cancel button 2
times, then the Power button. The counters will be reset.

5 times Orange (Alarm) Destination settings After entering the destination settings mode, press the Resume/Cancel button the
specified number of time(s) to select the destination. For detail, see "Destination
settings procedures" below.

6 times Green (Power) Print head deep cleaning (Cleaning of both black and color)

7 times Orange (Alarm) Reserved

11 to 13 Orange (Alarm) at Return to the menu selection

times odd numbers
Green (Power) at
even numbers

14 and 15 Green (Power) at Reserved

1-18
 times 14 times
Orange (Alarm) at
15 times

16 to 21 Green (Power) at Return to the menu selection

times*2 even numbers
Orange (Alarm) at
odd numbers

*1: If the LED does not light in green (the printer does not enter the service mode), disconnect the power cord and plug it again. Then start from
step 1) to start the printer in the service mode again.
If the automatic power-on function is enabled in the printer, the printer enters the service mode for the first time, but it will never enter the
service mode if the printer is turned off by the Power button. This is because the printer remains to be turned on internally if the power is
turned off by the Power button. To prevent this, disconnection of the power cord is required before starting the printer in the service mode.
*2: If the Resume/Cancel button is pressed 22 or more times, the Alarm or Power LED lights steadily without any changes.

<Destination settings procedures>

In the destination settings mode, press the Resume/Cancel button the specified number of time(s) according to the destination listed in the table below,
and press the Power button.

Time(s) LED indication Destination

0 times Green (Power) No change of the destination

1 time Orange (Alarm) Japan

2 times Green (Power) Korea

3 times Orange (Alarm) US

4 times Green (Power) Europe

5 times Orange (Alarm) Australia

6 times Green (Power) Asia

7 times Orange (Alarm) China

8 times Green (Power) Taiwan

9 times or more Orange (Alarm) Return to the menu selection

Note: After setting the destination, confirm the model name and destination in service test print or EEPROM information print.
[See 3.4. Verification Items, (1) Service test print, or (2) EEPROM information print.]

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<Part 1: 3. REPAIR; 3-3. Adjustment / Settings, (4) to (6)>

1-19
Part 1: MAINTENANCE TABLE OF CONTENTS

3-4. Verification Items

(1) Service test print

<EEPROM information contents>

On the service test print (sample below), confirm the EEPROM information as shown below. (The information is given in the upper portion of the
printout.)

Pro9000: Model name

JPN: Destination
Vx.xx: ROM version
USB (xxxxxx): USB serial number
FA = xx xx xx: Reserved for plant use
D = xxx.x: Ink amount in the ink absorber (%)
AB (LM = OK ...): Ink system check result

Note: The ink amount in the ink absorber should be confirmed by EEPROM information print (not by service test print).

<Print check items>

On the service test print (sample below), confirm the following items:

- Check 1, top of form accuracy: The lines shall not extend off the paper.
- Check 2, EEPROM information
- Check 3, nozzle check pattern: Ink shall be ejected from all nozzles.
- Check 4, check pattern for uneven printing due to line feeding: There shall be no remarkable streaks or unevenness.
- Check 5, check pattern for uneven printing due to carriage movement (standard mode): There shall be no remarkable unevenness.
- Check 6, check pattern for straight line and carriage accuracy: There shall be no misalignment or breakage of the lines.

1-20
<Service test print sample>

1-21
(2) EEPROM information print

<How to read EEPROM information print>

Print sample:
Pro9000 JPN V1.04 IF(USB2=1) D=004.5 ST=2005/12/27-18:30
ER(ER0=1000 ER1=5100) LPT=2006/02/09-09:09
PC(M=002 R=000 T=001 D=009 C=009)
CLT0=2006/02/25-18:30 CLT1=2006/02/25-18:30)
CH=00002 CT(G=003 R=040 PM=001 BK=001 PC=001 C=009 M=002 Y=012)
IS(G=0 R=0 PM=0 BK=0 PC=0 C=0 M=0 Y=0)
P_ON(S=00009) A_REG=1 M_REG=0
UR(A(Goe)=000 B(Roe)=-01 C(PMoe)=-01 D(BKoe)=000 E(PCoe)=-01 F(Coe)=000
G(Moe)=-01 H(BK-CL)=-01 I(Gbi)=000 J(Rbi)=000 K(PMbi)=000 L(BKbi)=000
M(PCbi)=000 N(Cbi)=000 O(Mbi)=000 P(GbiPP)=000 Q(RbiPP)=000 R(PMbiPP)=000
S(BKbiPP)=000 T(PCbiPP)=000 U(CbiPP)=000 V(MbiPP)=000)
WP=0024 MSD(015)
PAGE(All=00083 PP=00035 HR+MP=00003 PR+SP+SG =00000 GP =00000 FA=00000 PC=00000
EV=00000)
SPPAGE(All=00003 PP=00005 HR+MP=00003 PR+SP+SG =00000 GP =00000 FA=00000 PC=00000
EV=00000)

SIZE=(A3=00020 A4=00050 2L=00000 L=00000 PC=00013) GRAY=00000

Head TempBK=18.5 Head TempC=17.5 Env Temp=30.0 FF(88 2C 11)

HDEEPROM
V0001 SN=0000-0074
LN(00000 00000 00001 00003 00001 00000 00000) ID=00
IL=(G=000 R=000 PM=000 BK=000 PC=000 C=000 M=000 Y=000)

Printed items:
1. Model name (destination) 2. ROM version 3. Connected I/F (USB2) 4. Ink amount in the ink absorber 5. Installation date
6. Operator call/service call error record 7. Last printing time
8. Purging count (manual/deep cleaning/timer/dot count/ink tank replacement)
9. Cleaning time (Gr.1/Gr.2)
10. Print head replacement count 11. Ink tank replacement count (G/R/PM/BK/PC/C/M/Y)
12. Ink status (G/R/PM/BK/PC/C/M/Y)
13. Power-on count (soft) 14. Automatic print head alignment by user 15. Manual print head alignment by user
16. User print head alignment values (Goe/Roe/PMoe/BKoe/PCoe/Coe/
Moe/BK-CL/Gbi/Rbi/PMbi/BKbi/
PCbi/Cbi/Mbi/GbiPP/RbiPP/PMbiPP/
BKbiPP/PCbiPP/CbiPP/MbiPP)
17. Wiping count 18. Camera Direct Print-supported device connection record 19. Longest period where printing stops
20. ASF feed pages (total, plain paper, High Resolution Paper & Matte Photo Paper, Photo Paper Pro & Photo Paper Plus Glossy & Photo Paper Plus
Semi-gloss, Glossy Photo Paper, Fine Art Paper, postcard, envelope)
21. Front tray feed pages (total, plain paper, High Resolution Paper & Matte Photo Paper, Photo Paper Pro & Photo Paper Plus Glossy & Photo Paper
Plus Semi-gloss, Glossy Photo Paper, Fine Art Paper & Canvas & board paper, postcard, envelope)
22. Camera Direct print pages (total, A3, A4) 23. Borderless print pages (total, A3, A4)
24. Print pages by paper size (A3, A4, 5x6, 4x6, postcard) 25. Grayscale print pages 26. n/a
27. n/a 28. n/a 29. Print head temperature (Chip 1/Chip 2) 30. Inside temperature 31. Line inspection information

HDEEPROM
32. Version 33. Serial number
34. Lot number 35. Print head ID
36. Ink ejection level (G, R, PM, BK, PC, C, M, Y)

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<Part 1: 3. REPAIR; 3-4. Verification Items>

1-22
Part 1: MAINTENANCE TABLE OF CONTENTS

4. PRINTER TRANSPORTATION

This section describes the procedures for transporting the printer for returning after repair, etc.

1) In the service mode, press the Power button to finish the mode, and confirm that the paper lifting plate of the sheet feed unit is raised.
2) Keep the print head and ink tanks installed in the carriage.
[See Caution 1 below.]
3) Turn off the printer to securely lock the carriage in the home position. (When the printer is turned off, the carriage is automatically locked in place.)
[See Caution 2 below.]

Caution:

(1) If the print head is removed from the printer and left alone by itself, ink is likely to dry. For this reason, keep the print head installed in the printer
even during transportation.
(2) Securely lock the carriage in the home position, to prevent the carriage from moving and applying stress to the carriage flexible cable, or causing
ink leakage, during transportation.

Memo:

If the print head must be removed from the printer and transported alone, perform the following:

(1) Attach the protective cap (used when the packing was opened) to the print head (to protect the print head face from damage due to shocks).

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<Part 1: 4. PRINTER TRANSPORTATION>

1-23
PIXMA Pro9000 TABLE OF CONTENTS

Part 2

TECHNICAL REFERENCE
Part 2: TECHNICAL REFERENCE TABLE OF CONTENTS

1. NEW TECHNOLOGIES

(1) New ink tank system (CLI-8)

An LED is installed in each ink tank.

By the LED indication, wrong installation of the ink tanks will be prevented, and the remaining ink level can be visually recognized with the ink tanks
seated in the carriage.

(2) Monochrome printing

Black ink printing instead of the previous gray-scale printing makes the monochrome printing full-fledged.

(3) Front feed

In addition to ASF, the manual and switchback paper feed system from the front tray is adopted. This system makes the various types of media such as
the large sized paper (14"x17"), non-Canon branded Fine Art paper, and board paper (maximum: 1.2 mm) usable.

(4) High durability

The printable number of paper is greatly increased by enlarging the ink absorber and attaching the special bushings to the paper feed and eject rollers.

i9900 / i9950: 10,000 pages -> Pro9000: 21,000 pages.

(5) Paper width sensor

The sensor on the carriage detects the width of paper to prevent users' operation errors (to prevent printing on the platen).

(6) Direct Printing function

The Pro9000 supports PictBridge. (Bubble Jet Direct is not supported.)

New function:

- Supported paper size: 10" x 12", 14" x 17"

- Supported paper type: Fine Art paper, SG201 8" x 10"
- Manual color adjustment: The color modes of Natural, Natural M, Warm Tone, Cool Tone, and Black / White are added.

Brightness can be corrected with Vivid ON / OFF options.

(7) New color mode

The new color mode which is best suited for a retouch is employed.

(8) Easy-PhotoPrint Pro

Easy-PhotoPrint Pro is packed with the printer for Photoshop CS / CS2 to enable plug-in.

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<Part 2: 1. NEW TECHNOLOGIES>

2-1
Part 2: TECHNICAL REFERENCE TABLE OF CONTENTS

2. CLEANING MODE AND AMOUNT OF INK PURGED

To prevent printing problems due to bubbles, dust, or ink clogging, print head cleaning is performed before the start of printing (when the cleaning flag is
on), except in the following cases:

- Cleaning on arrival: Performed when the access cover is closed.

- Manual cleaning / deep cleaning: Performed manually.

<Cleaning mode list>

HB-A: G/R/PM/BK/PC, HB-B: C/M/Y

Est. required time

Amount of ink used (g)
(sec.)
(in the normal
Condition Details (not including the
temperature/humidity
time of opening the
environment)
caps)

On arrival of the printer Only first cleaning after shipped from the plant. 4.3 125
(All at the same time)

Dot count cleaning When the specified number of dots are printed since 1.1 (HB-A) 85 (All at the same time)
(HB-A/HB-B/All at the same time) the previous cleaning. 0.8 (HB-B) 75 (HB-A only)
75 (HB-B only)

Timer cleaning - 1 If 120 to 480 hours have elapsed since the previous 1.1 (HB-A) 85 (All at the same time)
(HB-A/HB-B/All at the same time) cleaning till the start of the next printing. 0.8 (HB-B) 75 (HB-A only)
75 (HB-B only)

Timer cleaning - 2 If over 480 hours have elapsed since the previous 2.1 (HB-A) 115 (All at the same
(HB-A/HB-B/All at the same time) cleaning till the start of the next printing. 1.7 (HB-B) time)
100 (HB-A only)
100 (HB-B only)

At print head replacement When the print head is replaced with other one. 4.3 125
(All at the same time)

At print head removal/installation. When the print head is removed and re-installed. 3.8 115
(All at the same time)

At ink tank replacement *1 When a ink tank is replaced (without the print head 1.3 (HB-A) 85 (All at the same time)
(HB-A/HB-B/All at the same time) removal or re-installation.) 1.0 (HB-B) 75 (HB-A only)
75 (HB-B only)

Manual cleaning - Via the operation panel (All at the same time only) 1.3 (HB-A) 85 (All at the same time)
(HB-A/HB-B/All at the same time) - Via the printer driver (Selectable from HB-A, HB- 1.0 (HB-B) 75 (HB-A only)
B, or All at the same time) 75 (HB-B only)

Deep cleaning Via the printer driver (Selectable from HB-A, HB- 2.1 (HB-A) 115 (All at the same
(HB-A/HB-B/All at the same time) B, or All at the same time) 1.7 (HB-B) time)
100 (HB-A only)
100 (HB-B only)

If the print head has not been capped 3.8 115

before power-on

(All at the same time)

*1: If an ink tank is removed for 60 seconds or longer, cleaning is performed.

(Cleaning is performed according to the period of time an ink tank is removed from the print head, regardless of whether the ink tank is
actually replaced or not. If the same ink tank is removed and installed back multiple number of times, cleaning is performed based on the
accumulated period of time the ink tank is removed.)

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<Part 2: 2. CLEANING MODE AND AMOUNT OF INK PURGED>

2-2
Part 2: TECHNICAL REFERENCE TABLE OF CONTENTS

3. PRINT MODE

Default setting
Selectable in the printer driver Main tab
Selectable after clicking Custom in the Main tab

Print control Bi: Bi-directional

Uni: Uni-directional

Ink used 4-color: CLI-8BK / C / M / Y

6-color: CLI-8BK / C / M / Y / PC / PM
8-color: CLI-8BK / C / M / Y / PC / PM / R / G

3-1. Color Printing via Computer

Printer driver Custom setting
Paper type Item
5 4 3 2 1
Plain paper Print quality Custom Fast Standard High
Print control 1 pass, Bi 1 pass, Bi 2 passes, Uni / Bi 8 passes, Bi
Resolution 600 x 1200 600 x 1200 2400 x 1200 2400 x 2400
Ink used 4-color 4-color 4-color 6-color
Photo Paper Pro Print quality Standard Custom High
(PR-101) Print control 4 passes, Bi 8 passes, Bi 8 passes, Bi
Resolution 2400 x 1200 4800 x 2400 4800 x 2400
Ink used 6-color 6-color 8-color
Photo Paper Plus Glossy Print quality Fast Standard High
(PP-101 / PS-101 / PS-201) Print control 3 passes, Bi 4 passes, Bi 8 passes, Bi
Resolution 1200 x 1200 2400 x 1200 4800 x 2400
Ink used 6-color 6-color 8-color
Photo Paper Plus Semi- Print quality Standard High
gloss Print control 4 passes, Bi 8 passes, Bi
(SG-201) Resolution 2400 x 1200 4800 x 2400
Ink used 6-color 8-color
Glossy Photo Paper Print quality Fast High
(GP-401) Print control 4 passes, Bi 8 passes, Bi
Resolution 2400 x 1200 4800 x 2400
Ink used 6-color 6-color
Matte Photo Paper Print quality Standard High
(MP-101) Print control 8 passes, Uni 12 passes, Bi
Resolution 2400 x 2400 2400 x 2400
Ink used 6-color 6-color
Fine Art Paper Print quality Standard High
(FA-PR1 / FA-ME1) Print control 8 passes, Bi 12 passes, Bi
Resolution 2400 x 2400 2400 x 2400
Ink used 6-color 6-color
Fine Art Paper Print quality High
(FA-PM1 / Canvas / Non- Print control 8 passes, Bi
Canon brand) Resolution 2400 x 2400
Ink used 6-color
Fine Art Paper Print quality High
(Board paper) Print control 12 passes, Bi
Resolution 2400 x 2400
Ink used 6-color
High Resolution Paper Print quality Standard High
(HR-101) Print control 4 passes, Uni 8 passes, Bi
Resolution 2400 x 1200 2400 x 2400
Ink used 6-color 6-color
Swellable Polymer Paper Print quality Standard
Print control 8 passes, Bi
2-3
 Resolution 2400 x 1200
Ink used 6-color
Transparency Print quality Fast Standard
(CF-102) Print control 4 passes, Bi 8 passes, Bi
Resolution 2400 x 1200 2400 x 1200
Ink used 4-color 4-color
T-shirt transfer Print quality Standard
(TR-301) Print control 8 passes, Bi
Resolution 2400 x 1200
Ink used 4-color

3-2. Monochrome Printing via Computer

Printer driver Custom setting
Paper type Item
5 4 3 2 1
Plain paper Print quality Custom Fast Standard High
Print control 1 pass, Bi 1 pass, Bi 2 passes, Uni / Bi 8 passes, Bi
Resolution 600 x 1200 600 x 1200 2400 x 1200 2400 x 1200
Ink used 4-color 4-color 4-color 6-color
Photo Paper Pro Print quality Standard Custom High
(PR-101 / PH-101) Print control 12 passes, Uni*1 12 passes, Uni*1 12 passes, Uni*1
Resolution 1200 x 1200 1200 x 1200 1200 x 1200
Ink used 6-color 6-color 6-color
Photo Paper Plus Glossy Print quality Fast Standard High
(PP-101 / PS-101 / PS-201) Print control 12 passes, Uni*1 12 passes, Uni*1 12 passes, Uni*1
Resolution 1200 x 1200 1200 x 1200 1200 x 1200
Ink used 6-color 6-color 6-color
Photo Paper Plus Semi- Print quality Standard High
gloss Print control 12 passes, Uni*1 12 passes, Uni*1
(SG-201) Resolution 1200 x 1200 1200 x 1200
Ink used 6-color 6-color
Glossy Photo Paper Print quality Fast High
(GP-401) Print control 12 passes, Uni*1 12 passes, Uni*1
Resolution 1200 x 1200 1200 x 1200
Ink used 6-color 6-color
Matte Photo Paper Print quality Standard High
(MP-101) Print control 12 passes, Uni*1 12 passes, Uni*1
Resolution 1200 x 1200 1200 x 1200
Ink used 6-color 6-color
Fine Art Paper Print quality Standard High
(FA-PR1) Print control 12 passes, Uni*1 12 passes, Uni*1
Resolution 1200 x 1200 1200 x 1200
Ink used 6-color 6-color
Fine Art Paper Print quality High
(FA-PM1 / Canvas / Non- Print control 12 passes, Uni*1
Canon brand) Resolution 1200 x 1200
Ink used 6-color
Fine Art Paper Print quality High
(Board paper) Print control 12 passes, Uni*1
Resolution 1200 x 1200
Ink used 6-color
High Resolution Paper Print quality Standard High
(HR-101) Print control 12 passes, Uni*1 12 passes, Uni*1
Resolution 1200 x 1200 1200 x 1200
Ink used 6-color 6-color
Swellable Polymer Paper Print quality Standard
Print control 12 passes, Uni*1
Resolution 1200 x 1200
Ink used 6-color
2-4
Transparency Print quality Fast Standard
(CF-102) Print control 12 passes, Uni*1 12 passes, Uni*1
Resolution 1200 x 1200 1200 x 1200
Ink used 4-color 4-color
T-shirt transfer Print quality Standard
(TR-301) Print control 12 passes, Uni*1
Resolution 1200 x 1200
Ink used 4-color

*1: 192/768 nozzles used.

3-3. Camera Direct Printing (Color)

Printer driver Custom setting
Paper type Item
5 4 3 2 1
Plain paper Print quality High
Print control 8 passes, Bi
Resolution 2400 x 2400
Ink used 6-color
Photo Paper Pro Print quality High
(PR-101) Print control 8 passes, Bi
Resolution 4800 x 2400
Ink used 6-color
Photo Paper Plus Glossy Print quality High
Photo Paper Plus Semi- Print control 8 passes, Bi
gloss Resolution 2400 x 2400
(PP-101 / SG-201) Ink used 6-color
Fine Art Paper Print quality High
Print control 8 passes, Bi
Resolution 2400 x 2400
Ink used 6-color

3-4. Camera Direct Printing (Monochrome)

Printer driver Custom setting
Paper type Item
5 4 3 2 1
Plain paper Print quality High
Print control 12 passes, Bi*1
Resolution 1200 x 1200
Ink used 6-color
Photo Paper Pro Print quality High
(PR-101) Print control 12 passes, Bi*1
Resolution 1200 x 1200
Ink used 6-color
Photo Paper Plus Glossy Print quality High
Photo Paper Plus Semi- Print control 12 passes, Bi*1
gloss Resolution 2400 x 1200
(PP-101 / SG-201) Ink used 6-color
Fine Art Paper Print quality High
Print control 12 passes, Bi*1
Resolution 1200 x 1200
Ink used 6-color

*1: 192/768 nozzles used.

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<Part 2: 3. PRINT MODE>

2-5
Part 2: TECHNICAL REFERENCE TABLE OF CONTENTS

4. FAQ (Problems Specific to the Pro9000 and Corrective Actions)

Corrective Possible call

No. * Function Phenomenon Condition Cause
action or complaint

Uneven printing - Monochrome printing is performed without - At the leading Leave the margin - Uneven
at the leading or leaving the margin of 45mm at both the top edge: of 45mm at both printing at
trailing edge of and bottom ends of paper. Due to variation the top and bottom both the top
paper in - All kinds of paper of the head-top- ends of paper. (In and bottom
monochrome paper distance Easy- PhotoPrint ends of paper
photo printing when the top Pro packed with occurs.
edge of paper the printer, the - Print failure
passes under the print layout with occurs.
Print spur. the recommended
1 A
results - At the trailing margins is
edge: available.)
Due to variation
of the head-to-
paper distance
when the bottom
edge of passes
under the LF
roller.

Paper abrasion at - Monochrome printing is performed without In monochrome - Specify the - The leading
the leading or leaving the margin of 35mm at both the top printing, the paper size or trailing
trailing edge of and bottom ends of the Photo Rag paper. leading and trailing which is edge of paper
the Photo Rag - The paper abrasion on the trailing edge edge of paper are available for smears.
paper in occurs more easily than the leading edge. easily curled Fine Art Paper. - The leading
monochrome -The paper abrasion does not occur on the because the ("Art XX" or trailing
printing other Fine Art Paper than Photo Rag printing speed of Margin: 35mm) edge of paper
because the paper size ("Art XX*" Margin: monochrome - The paper abrades.
Print
2 B 35mm) must be specified on the printer printing is slower setting choices
results
driver before printing on them. than color on PictBridge
* XX is paper size. printing. compliant
devices are not
available for
Fine Art Paper.
Print from a PC
when using Fine
Art Paper.

Low throughput Monochrome printing is selected on the Since the number Make the photo It takes time to
in monochrome printer driver and printing is performed. of passes is (image) data in print in
printing increased and the grayscale, and monochrome.
(It takes 30 number of nozzles print it in the color
Printing minutes to print a to be used is mode, though the
3 B
time sheet of A3 limited. color hue will
paper.) (Printing is differ from the
performed with one printed in the
192 of the 768 monochrome
nozzles.) mode.

Carriage error or The protective material is not removed from Since the Turn off the - An error
strange noise at inside the printer before the printer is turned protective material printer, remove occurs.
power-on during on. blocks the carriage the protective - The Power
setup to move. material from and Alarm
inside the printer, lamps
4 C Setup
then turn on the alternately
printer. blink 2 times.
- A strange
noise is
heard.

Non-ejection of Both sides (front, rear) of the ink tank are not Due to the large - Re-install the ink - Print head
ink due to fully seated in the print head. clearance between tank in the alignment
incorrect Users are prone to be misled to the error since the print head lock correct position, error occurs.
2-6
 installation of the the ink lamp lights even when only the front lever and the ink then perform the (The error lamp
ink tank side of the tank is clicked into place. tanks, the tank(s) cleaning. blinks 11
can be improperly - The sheet to times.).
installed without warn the - Uneven
users noticing it is incorrect printing
5 A Setup wrong. installation is - No printing
enclosed (from - Non-ejection
the beginning of of a specific
the mass ink.
production.)

Paper abrasion at - In the environment of low humidity (about The trailing edge - Enable Prevent - Paper
the trailing edge under 30 %) of paper curls after paper abrasion smeared.
of the print head it passes through in the printer - Scratches on
the pinch rollers. driver. paper.
Print
6 A
results Memo: Raising
the room humidity
with a humidifier
reduces the
incidence.

Paper abrasion The printer is waiting for the data The printed part of - Transmit the - Paper
transmission from the PC during printing. the paper is curled data from the smeared.
little by little while PC to the - Scratches on
the printer is printer as paper.
waiting for the data speedily as
transmission. possible.
Print - Close the
7 B
results unnecessary
applications and
files before
printing.
- Do not perform
Background
printing.

Non-ejection of Printing is performed on Fine Art Paper. Typically, Fine Art - Brush away - Streaks
ink and white Paper has paper paper debris appear.
spots when debris on it. If the from the Fine - White spots
printing on Fine paper debris comes Art Paper occurs.
Art Paper in the nozzles before printing.
when the printer - If the print head
performs printing, nozzles clog
it causes a non- with paper
ejection of ink. If debris, perform
Print
8 B the paper debris Cleaning to
results
comes off the clear the
surface of printed nozzles.
paper, it causes - The instruction
white spots. paper of the
Museum
Etching
explains how to
brush away
paper debris.

* Occurrence level:
A: The symptom is likely to occur frequently (Caution required).
B: The symptom may occur under certain conditions, but likeliness is assumed very low in practical usage.
C: The symptom is unlikely to be recognized by a user, and no practical issues are assumed.

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<Part 2: 4. FAQ>

2-7
PIXMA Pro9000 TABLE OF CONTENTS

Part 3

APPENDIX
Part 3: APPENDIX TABLE OF CONTENTS

PIXMA Pro9000 Specifications

<Printer>

Type Desktop serial color bubble jet printer

Paper feeding method Auto sheet feed (ASF, front feed,)

Resolution 4,800 x 2,400dpi (Max.)

- 4 x 6, borderless printing *1: Approx. 29 sec. (PR101, default settings)

- Camera Direct Printing *2: Approx. 92 sec. (4 x 6, borderless printing, PP-101, default settings)
For reference:
Custom 5 Standard
Black (Fine Black) 16ppm 4.7ppm
Color (Fine Color) 15ppm 4.4ppm
*1: Based on Canon standard pattern. Print speed may vary depending on system configuration,
Throughput (target value) interface, software, document complexity, print mode, page coverage, type of paper used and
does not take into account data processing time on host computer.
*2: When printing a 6 megapixel image taken by certain Canon digital camera from PictBridge on
default settings using Photo Paper Plus Glossy without border.
Actual print speed may vary depending on image data, print mode, type of paper used and device
that the printer is connected to.
Note: Notations for the Americas should be confirmed with the related marketing section of each
sales company in the Americas.

Printing direction Bi-directional, uni-directional

Print width Max. 349.2mm (356mm in borderless printing)

Interface USB 2.0 Hi-Speed

ASF stacking capacity Plain paper: Max. 13mm (Approx. 150 sheets of 64g/m2 paper)

ASF: 64 to 105g/m2
Paper weight
Front tray: 1.2mm (Max.)

Access cover open, Presence of print head, Opening / Closing of front door, Remaining ink amount
(optical / dot count), Printing position, Paper presence, Paper end sensor, Ink amount in the ink
Detection functions absorber, Internal temperature, Pick-up roller, Paper feed roller position, Carriage position, Head-to-
paper distance, Supported camera direct printing device, Paper width sensor, Opening / Closing of
rear tray, Front tray position

Acoustic noise (Highest print quality) - Highest print quality settings using photo paper pro: Approx. 39dB

During operation Temperature 5C to 35C (41F to 95F)

Humidity 10%RH to 90%RH (no condensation)
Environmental requirements
Non operation Temperature 0C to 40C (32F to 104F)
Humidity 5%RH to 95%RH (no condensation)

Power supply voltage, frequency Power consumption Standby Power-off

Power supply
AC 100 to 240V, 50/60Hz Approx. 20W Approx. 1.8W Approx. 1.0W

Printer:
External dimensions With the support and trays retracted: Approx. 660 (W) x 354 (D) x 191 (H)mm
With the support and trays extended: Approx. 660 (W) x 904 (D) x 372 (H)mm

Weight Approx. 14kg, not including print head and optional units

Electromagnetic radiance:
VCCI, FCC, IC, CE Mark, SATO, Gost-R, C-Tick, CCC, RPC, Korea MIC, EK
Electrical safety:
Related standards Electrical Appliance and Material Safety Law (DENAN), UL, C-UL, CB Report, CE Mark, GS,
(Printer, Adapter) Gost-R, FT, SASO, CCC, SPRING, Korea EK, IRAM (Argentine), RPC
Environmental regulations:
RoHS (EU), WEEE (EU), Green Point (Germany), Energy Star, Blue Angel, Eco Mark, Law on
Promoting Green Purchasing

On the carriage flexible cable holder (visible on the right of the carriage after the printer is turned on,
Serial number location
the access cover is opened, and the carriage moves to the center.)
3-8
 Remaining ink amount detection Available (automatic detection by dot count, enabled at default)

Paper type detection Not available

Available (automatic or manual alignment via the printer driver Maintenance tab, or automatic
Print head alignment
alignment via the Resume/Cancel button in Camera Direct Printing, automatic alignment at default)

<Print head>

Type Single head with 8 removable ink tanks (each color)

Each color: 768 nozzles (1,200dpi)

Print head
All nozzles: 2pl of ink droplet (Min.)

Ink color Pigment-based black, cyan, magenta, yellow, photo cyan, photo magenta, red, and green

Ink tank CLI-8BK / C / M / Y / PC / PM / R / G

Weight (Net) Print head, approx. 100g (not including ink tanks, packing materials, and packaging)

Supply method As a service part (not including ink tanks)

Part number QY6-0055-000

Note: The ink tanks for the Japanese models (BCI-7e) are not compatible with those for the non-Japanese models (CLI-8). Be sure to use
the appropriate ink tanks in servicing.

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< PIXMA Pro9500 Specifications>

3-9