Ambit Broadband

Ambit U10C019 User Guide

Model Number: U10C019/ U10C020

Rev. 1.6

01/09/2009
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Revision History

Issue Date Author/Prime Description of changes

1.3 20th-Sep-05

1.4 22th-July-08 David Lee Add new telnet command

Revised the format.

And enhance with VPN, DDNS
configuration, merged U10C020
1.5 13th-Aug-08 John Yan into this edition. Update Tool
options page; Update user login
screenshot; Remove Routing
pages.

Updated firmware release to

1.6 9th-Jan-09 Derek Ferro
5.66.1022 / 5.72.1022

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Index
1. Introduction ................................................................................................. 5
2. Before you begin ......................................................................................... 5
Understand the Wireless Cable Modem’s Features ..................................... 5
Contact Your Local Cable Operator ........................................................... 6
3. Installing the Modem Using Wireless ............................................................. 8
4. Install Wireless Cable Modem Using USB Port .............................................. 9
Installing the Software Drivers in Windows 98 SE Operating System .......... 12
Installing the Software Drivers in Windows Me Operating System .............. 16
Installing the Software Drivers in Windows 2000 Operating System ........... 17
Installing the Software Drivers in Windows XP Operating System .............. 19
Uninstalling the USB Driver ..................................................................... 22
5. Installing the Modem Using the Ethernet Port .............................................. 22
Installing the Hardware ........................................................................... 22
Troubleshooting the Ethernet Installation ................................................. 23
6. Wireless Cable Modem LEDs and Connectors ............................................. 24
LEDs on the Front of the Modem ............................................................. 25
Connectors on the Back of the Modem ..................................................... 25
7. Web User Interface .................................................................................... 26
Accessing the Web User Interface ........................................................... 26
Web User Interface Home Page ............................................................... 27
7.1 Cable Modem ................................................................................... 27
7.1.1 Information ............................................................................. 27
7.1.2 Status ..................................................................................... 28
7.1.3 Downstream ............................................................................ 29
7.1.4 Upstream ................................................................................ 30
7.1.5 Upstream Burst ....................................................................... 31
7.1.6 Operation Configuration ........................................................... 31
7.1.7 Event Log ............................................................................... 32
7.2 Gateway ........................................................................................... 33
7.2.1 Information ............................................................................. 33
7.3 Wireless ........................................................................................... 34
7.3.1 Basic ...................................................................................... 34
7.3.2 Security .................................................................................. 35
7.3.3 Access Control ........................................................................ 37
7.3.4 Advanced................................................................................ 38
7.4 Parental Control ................................................................................ 39
7.4.1 User Setup .............................................................................. 39
7.4.2 Activation ................................................................................ 41
7.4.3 TOD Filter ............................................................................... 42
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7.4.4 Event Log ............................................................................... 43

7.5 Firewall ............................................................................................ 44
7.5.1 Content Filter .......................................................................... 45
7.5.2 Content Filter .......................................................................... 45
7.5.3 Event Log ............................................................................... 46
7.5.4 Remote Log ........................................................................... 47
7.6 Tools ................................................................................................ 48
7.6.1 Ping ....................................................................................... 48
7.6.2 Trace Route ............................................................................ 48
7.6.3 Client List ............................................................................... 49
7.6.4 password ................................................................................ 50
7.6.5 Factory Defaults ...................................................................... 50

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1. Introduction
Your new wireless cable modem provides high-speed wireless access to the Internet by using

IEEE 802.11b/g wireless standard and an active Internet Connection through your cable service

provider. This user guide describes how to set up and use the wireless cable modem. Before

installing the wireless cable modem, you should read this user guide to ensure proper wireless

cable modem operation. U10C019 is a wireless cable router, while U10C020 is a wired cable

router that doesn’t provide WiFi functionality. Other features are similar with U10C019.

2. Before you begin

Understand the Wireless Cable Modem’s Features

Your wireless cable modem has the following features to help you access and use the

Internet:

 Wireless connectivity means that you can use your PC just about anywhere in your home.

 802.11b/g compliance ensures interoperability with other 802.11b/g compliant devices

 Your wireless cable modem supports transmission rates of 54, 48, 36, 24, 18, 12, 11, 9, 6,
5.5, 2, and 1 Mbps.

 Two-way design allows the wireless cable modem to send and receive data over the cable
television network.

 Cable bandwidth allows data rates of up to 38 megabits per second (Mbps)*, which is faster
than analog modems, integrated services digital network (ISDN), or asymmetric digital
subscriber line (ADSL).

 Using your cable line means that the wireless cable modem is always on, always
connected, and doesn’t tie up your phone line.

 Plug-and-play operation through universal serial bus (USB) ensures easy setup and
installation.

 Data Over Cable Service Interface Specification (DOCSIS!) compliance ensures

interoperability with DOCSIS compliant cable operators.

*NOTE: Speeds may vary based on the following factors:

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 Computer equipment including available RAM and processor speed

 Software applications utilizing your computer’s resources

 Network traffic depending on the time of day

 Limitations set by your Cable Service Provider

Contact Your Local Cable Operator

Before installing you new wireless cable modem, you must contact your local cable service

provider to activate your Internet account. Be sure to have the wireless cable modem’s MAC

address available, which can be found on the underside of the wireless cable modem.

Prepare Your Area for Wireless Cable Modem Installation

Before installing your wireless cable modem, you should first prepare your area. To do this:

1) Locate your cable outlet and ensure that it is located within proper distance of your

wireless cable modem and computer. Be sure not to bend the cable as this may strain the

connector and cause damage.

2) Place wireless cable modem as high as possible. Allow sufficient airflow around the

wireless cable modem to prevent overheating.

3) Place wireless cable modem and wireless clients in open areas or far away from

transformers, heavy-duty motors, microware ovens, refrigerators, fluorescent lights, and other

manufacturing equipment.

4) Ensure that the temperature in the room where the wireless cable modem will be

operating is between 0 and 40C (32 and 104F)

5) The wireless signal may be weaker after it has passed through metal, concrete, brick,

walls, or floors. Also, make sure that the wireless cable modem and wireless adapters are

positioned so that the signal will travel straight through a wall or ceiling for better reception. For

example, a wall that is 1 foot thick, at a 45-degree angle appears to be almost 2 feet thick.

Gather Supplied and Required Items

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You will use a variety of items to install your wireless cable modem. Some of the items are

supplied with your wireless cable modem.

Supplied
Verify that these items were included in the cable modem’s package:
 Wireless cable modem
 Power adapter
 USB cable (1.5m)
 Ethernet cable (1. 8m)
 CD containing USB drivers
Not Supplied
Verify that these items are available before beginning the installation:
If using the wireless cable modem’s USB port:

 A PC running Windows 98" Second Edition (SE), Windows Me, Windows 2000,
or Windows XP. The cable modem’s USB setup does not support the Macintosh operating
system, Windows 98 First Edition, and NT.
 Windows 98 SE, Windows Me, Windows 2000, or Windows XP CD or
diskettes.
 An active USB port on your PC.

 If using the wireless cable modem’s Ethernet port:

 A PC running Windows 95 (or later) operating system or a Macintosh computer

running system 7.6 (or later) operating system
 An active Ethernet port on your PC or Macintosh

 If using the wireless cable modem’s Wireless feature:

 A PC running Windows 98 (or later) operating system or a Macintosh computer

running system 7.6 (or later) operating system

 An active wireless client on your PC or Macintosh

Be sure to follow the instructions provided for the port that you want to use. Using the Wireless

feature of your wireless cable modem is the simplest and quickest way to connect your PC or MAC

to the Internet. All you need is an 802.1 1b/g wireless client that is connected to your PC or MAC.

Depending on your cable service provider, you may be able to connect multiple wireless clients to

your wireless cable modem. Using the USB port allows you to install the wireless cable modem

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more quickly and easily than using the Ethernet port, because you do not have to install and

configure a network interface card (NIC). USB, however, only enables you to connect one

computer to the wireless cable modem. Using the Ethernet port allows you connect multiple

computers to a wireless cable modem through the use of additional equipment, which is not

included. Please contact your cable service provider for more information on using multiple

computers.

3. Installing the Modem Using Wireless

This chapter explains the process for installing your wireless cable modem using the wireless

feature. First you will install the hardware (wireless cable modem, wireless client (not included),

coax cable (not included), and power adapter).

Installing the Hardware

This section explains how to connect the wireless cable modem to the computer, wall cable

outlet, and electrical outlet. To install the hardware:

 Power off the computer

 Connect one end of the coaxial cable to the wireless cable modem’s cable connector.
Connect the other end of the coaxial cable to the cable wall outlet. Be sure not to bend or
over tighten the cables as this may strain the connector and cause damage. If you plan to
connect the wireless cable modem and television to the same wall outlet, you must use a
cable line splitter (not included).
 Plug the wireless cable modem’s power adapter into the wireless cable modem’s power
jack and into an electrical outlet or surge protector.
 Follow the installation and configuration instructions included with your wireless client.
 You are now ready to use your cable modem.

Troubleshooting the Wireless Installation

The wlan LED is not lit.
 Verify that your Wireless PC Card or Wireless USB client is properly connected to
your computer.
 Try positioning the computer closer to the wireless cable modem. The wireless signal

may be weaker after it has passed through metal, concrete, brick, walls, or floors. Make

sure that the wireless cable modem and wireless adapters are positioned so that the signal

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will travel straight through a wall or ceiling for better reception. For example, a wall that is 1

foot thick, at a 45-degree angle appears to be almost 2 feet thick.

 Make sure PC's wireless client is connecting to right WLCM. Check the SSID of the
WLCM and wireless client.

 If WEP (Wired Equivalent Privacy) is set, verify that the WEP key set in the modem
matches the WEP key set in the wireless client

4. Install Wireless Cable Modem Using USB Port

This chapter explains the process for installing your cable modem using the USB port. First, you

will install the hardware (cable modem, USB cable, coax cable, and power adapter). You will

then install the cable modem drivers and verify that the modem is functioning properly.

NOTE:

The cable modem’s USB setup does not support the Macintosh" operating system, Windows

95 & NT.

Using the USB port allows you to install the cable modem more quickly and easily than using

the Ethernet port, because you do not have to install and configure a network interface card

(NIC).

USB, however, only enables you to connect one computer to the cable modem. Using the

Ethernet port allows to you connect multiple computers to a cable modem through the use of

additional equipment which is not included. Please contact your cable service provider for

more information on using multiple computers.

Installing the Software Drivers Before Hardware Connection

CAUTION:

You should run the “Setup.exe” program first before you connect USB cable to PC.

To install the cable modem software drivers using the Windows operating system:

1. Double click the “Setup.exe” program in the CD.

2. Then the “Choose Setup Language” screen appears. You can choose the language you need

and click “OK”.

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3. You will see the following Welcome screen.

4. Click “Next>“. You will see the following Start screen.

5. Click “Next>”. You will see the following “Complete” screen.

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6. Click “Finish”. You will see below screen, and then select “Yes”. Now you can connect the

USB cable to the PC by following next section instructions.

Installing the Hardware

This section explains how to connect the cable modem to the computer, wall outlet, and

electrical outlet. To install the hardware:

 Power off the computer

 Connect one end of the coaxial cable to the cable modem’s cable connector. Connect the other

end of the coaxial cable to the cable wall outlet. Be sure not to bend or over tighten the cables as

this may strain the connector and cause damage. If you plan to connect the cable modem and

television to the same wall outlet, you must use a cable line splitter (not included).

 Connect one end of the USB cable to the cable modem’s USB port and the other end of the

cable to the USB port on the PC.

 Plug the cable modem’s power adapter into the cable modem’s power jack and into a wall

outlet or surge protector.

 You are now ready to install the software drivers.

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Installing the Software Drivers

This section explains how to install the software drivers that your PC requires for the cable modem

to operate.

Installing the Software Drivers in Windows 98 SE Operating System

CAUTION: You must install the drivers located on the CD that ships with your cable modem. If you

use the default Windows-supplied software drivers, you will not be able to properly install the

cable modem.

To install the cable modem software drivers using the Windows 98 operating system:

1. Power on your PC. After your computer boots, Windows detects the cable modem. The Found

New Hardware screen appears, followed by the Add New Hardware Wizard screen.

2. Insert the CD into the PC’s CD-ROM drive and click Next. You will see the following

screen

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3. Select Search for the best driver for your device (Recommended). Then select Next. You
will see the following screen.

4. Check the CD-ROM drive check box and verify that the CD is in the CD-ROM drive. Click Next

to have Windows search for the necessary driver files. You will see the following.

CAUTION: You must verify that Ambit USB Cable Modem appears on the screen. If USB Composite

Device appears, you must click Back twice and specify the correct location of the driver files. DO NOT

proceed if USB Composite Device is displayed in the above window. Contact your cable provider for

further assistance.

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5. Click Next. The computer automatically installs the necessary driver files.

6. If the above screen appears, you must insert the Windows 98 CD so that Windows can copy the

remaining files.

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7. Wait for Windows to complete copying the remaining files.

8. Click Finish to complete the installation. You will see the following screen.

9. Choose Yes to restart your computer.

10. After the computer is rebooted, verify that the USB LED is lit on the front of you cable modem. If
not, refer to the troubleshooting section later in this chapter.

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Installing the Software Drivers in Windows Me Operating System

To install the cable modem software drivers using the Windows Me operating system:

1. Power on your PC. After your computer boots, Windows detects the cable modem. The Found New

Hardware screen appears, followed by the Found New Hardware Wizard screen.

2. Insert the CD into the PC’s CD-ROM and click Next. You will see the following screen.

3. Select Automatic search for a better driver (Recommended) and click (Next). The computer

automatically copies the necessary driver files from the CD. You will see the following screen.

4. Check the CD-ROM drive check box and verify that the CD is in the CD-ROM drive. Click Next

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to have Windows search for the necessary driver files. You will see the following

5. Click Finish after the computer has copied the necessary files.

6. Click Yes to restart the computer

Installing the Software Drivers in Windows 2000 Operating System

To install the cable modem software drivers using the Windows 2000 operating system:

1. Power on your PC. After your computer boots, Windows detects the cable modem. The Found

New Hardware screen appears, followed by the Found New Hardware Wizard screen.

2. Insert the CD into the PC’s CD-ROM Drive and click Next. You will see the following screen.

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3. Select Search for a suitable driver for my device (recommended. Then select Next>. You will see the

following screen

4. Check the CD-ROM drive check box and verify that the CD is in the CD-ROM drive.

5. Click Next to have Windows locate the necessary driver files. You will see the following screen.

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6. Click Next to install the driver files for the cable modem. You will see the following screen.

7. Click Finish to complete the installation.

8. After the installation is completed, verify that the USB LED is lit on the front of you cable modem.
If not, refer to the troubleshooting section later in this chapter.

Installing the Software Drivers in Windows XP Operating System

1. Power on your PC. After your computer boots, Windows detects the cable modem. The Found

New Hardware screen appears, followed by the Found New Hardware Wizard screen.

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2. Choose the software automatically (Recommended). Click Next to continue. You will see the

following screen.

3. Click Finish to complete the installation.

Troubleshooting the USB Installation

1. None of the LEDs are on when I power on the Wireless LAN Cable Modem.

Answer: Check the connection between the power adapter and the cable modem. Power off the

Wireless LAN Cable Modem and wait for 5 Seconds and power on the modem again. If the problem

still exists, you may have a hardware problem.

2. When attempting to install the USB driver in Windows 98 SE, I receive the following error message:

Device not installed at this time. Driver not found.

Answer: This usually occurs when the wrong driver has been installed. To remove the wrong driver

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and install the correct driver:

 Right-click on the My Computer icon on your desktop and choose Properties.

 Click the Device Manager tab

 Click the plus sign next to Universal Serial Bus controllers to view the list of installed USB device

drivers

 Select USB Composite Device and click Remove

 Click Refresh

The Add New Hardware Wizard window appears, displaying the device name USB Composite

Device. Refer to the proper operating system instructions in this chapter for information on

reinstalling the driver properly.

3. All of the LEDs on the front of my modem look correct, but I cannot access the Internet.

Answer: If the POWER, USB, SYNC, and READY are solidly lit, the cable modem is working properly.
Use the following procedures to verify connectivity between the PC and the cable modem:
 Launch Your PC’s Internet Browser (e.g., Netscape, IE)

 Enter http://192.168.100.1 into your browser. This URL connects you directly to the web

server within your cable modem. A successful connection indicates that the PC is able to

communicate with the cable modem. The next step is to enter a public URL to ensure

connectivity between the cable modem and your cable service provider. If this fails, please

contact your cable service provider for further assistance.

 Try restarting the computer so that it could re-establish a connection with the cable modem.

 Power cycle the cable modem by removing the power adapter from the electrical outlet and
plugging it back in. Wait several minutes for the cable modem to re-establish
communications with your cable service provider.

 Remove any other USB devices from your computer and connect the cable
modem’s USB cable directly to the USB port on your computer.

 If you are using a cable splitter, try removing the splitter and connect the cable modem
directly to the cable wall outlet. Wait several minutes for the cable modem to re-establish
communications with your cable service provider.

 Your USB or coaxial cable may be damaged. Try using another cable.

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 If none of these suggestions work, contact your cable service provider for further
assistance.

Uninstalling the USB Driver

 Insert the supplied CD into your CD-ROM drive

 Click on the My Computer icon on your desktop. Then click on the icon that belongs to your

CD-ROM Drive.

 Locate the file called “setup.exe” and click on the file. This program will remove all the

necessary files from your computer.

5. Installing the Modem Using the Ethernet Port

This chapter explains the process for installing your wireless cable modem using the

Ethernet port. Using the Ethernet port allows to you connect multiple computers to a

wireless cable modem through the use of additional equipment which is not included. Please

contact your cable service provider for more information on using multiple computers.

You can use the wireless cable modem’s Ethernet port if you have:

 A PC running Windows 95 (or later) operating system or a Macintosh computer

running system 7.6 (or later) operating system
 An active Ethernet port on your PC
Before you begin, verify that your Network Interface Card (NIC) has been installed and

configured for use with your wireless cable modem. The wireless cable modem requires TCP/IP

to be installed. Contact your cable service provider for assistance with installing and configuring

TCP/IP. After installed the hardware, your computer can connect the wireless cable modem

directly by using Network Interface Card. Unlike USB installation, there is no needed for software

installation for the Ethernet connection.

Installing the Hardware

This section explains how to connect the wireless cable modem to the computer, wall cable outlet,

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and electrical outlet.

To install the hardware:
1) Power off the computer
2) Connect one end of the coaxial cable to the wireless cable modem’s cable connector.
Connect the other end of the coaxial cable to the cable wall outlet. Be sure not to bend
or over tighten the cables as this may strain the connector and cause damage. If you
plan to connect the wireless cable modem and television to the same wall outlet, you
must use a cable line splitter (not included).
3) Connect one end of the Ethernet cable to the wireless cable modem’s Ethernet port
and the other end of the cable to the Ethernet port on the PC or network interface card
(NIC).
4) Plug the wireless cable modem’s power adapter into the wireless cable modem’s
power jack and into a wall outlet or surge protector.
5) If the pwr, sync, ready, and ethernet LEDs are solidly lit, the wireless cable modem is
working properly.

Troubleshooting the Ethernet Installation

1. None of the LEDs are on when I power on the Wireless LAN Cable Modem.

Check the connection between the power adapter and the cable modem. Power off the Wireless

LAN Cable Modem and wait for 5 seconds and power on the modem again. If the problem still

exists, you may have a hardware problem.

2. The ethernet 1 or 2 or 3 or 4 LED on my wireless cable modem is not lit.

 Try restarting the computer so that is could re-establish a connection with the
wireless cable modem.
 Check for a resource conflict (Windows users only). To do this:
1) Right-click on the My Computer icon on your desktop and choose

Properties.

2) Click the Device Manager tab and look for a yellow exclamation point or red

X over the NIC in the Network Adapters field. If you see either one, you may

have an IRQ conflict. Refer to the manufacturer’s documentation or you

cable service provider for further assistance.

 Verify that TCP/IP is the default protocol for your network interface card (NIC)

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 Power cycle the wireless cable modem by removing the power adapter from the

electrical outlet and plugging it back in. Wait several minutes for the wireless cable
modem to re-establish communications with your cable service provider.

 Your Ethernet cable may be damaged. Try another cable.

3. All of the LEDs on the front of my modem look correct, but I cannot access the Internet.

 If the pwr, sync, and ready LEDs are solidly lit, the wireless cable modem is
working properly. Try restarting the computer so that is could re-establish a
connection with the wireless cable modem.

 Power cycle the wireless cable modem by removing the power adapter from the
electrical outlet and plugging it back in. Wait several minutes for the wireless cable
modem to re-establish communications with your cable service provider.

 If your PC is connected to a hub or gateway, try connecting the PC directly into

the wireless cable modem.

 If you are using a cable splitter, try removing the splitter and connect the wireless
cable modem directly to the cable wall outlet. Wait several minutes for the wireless
cable modem to re-establish communications with your cable service provider.

 Your Ethernet or coaxial cable may be damaged. Try using another cable.

 If none of these suggestions work, contact your cable service provider for further

assistance.

6. Wireless Cable Modem LEDs and Connectors

This chapter describes the functions of the wireless cable modem’s LEDs and connectors.

When the pwr, sync, and ready LEDs are lit, the wireless cable modem is working properly. The

usb or enet 1, 2, 3, 4 LEDs should also be lit depending on what port is being used.

The following provides an overview of the LED indicator lights on the front of the wireless cable
modem and what the LEDs mean.

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LEDs on the Front of the Modem

---------- Ethernet____
pwr usb sync ready wlan 1 2 3 4

 pwr: Indicates that the wireless cable modem has successfully completed
internal power-on tests.

 usb: Indicates connectivity between the USB port on the wireless cable modem and a
PC’s USB port.

 sync: Indicates the connection status between the wireless cable modem and the

cable network. The LED is lit when the wireless cable modem has established a

downstream channel with the cable service provider’s Cable Modem Termination System

(CMTS).

 ready: Indicates that the wireless cable modem has completed the ranging/registration
process and is ready to send/receive data.
 wlan: Indicates that at least one wireless client is linked to the wireless cable
modem.

 Enet 1, 2, 3, 4: Indicates connectivity between the Ethernet port on the wireless cable
modem and the Ethernet port on a PC or Mac. This LED blinks when the wireless cable
modem is transferring or receiving data over the Ethernet cable.
Installation problems with the wireless cable modem are commonly due to the cable network and its
topography. LEDs on the front panel of the wireless cable modem reveal operational status and help
you determine problem areas.

Connectors on the Back of the Modem

This list of connectors describes where to connect the cables and power adapter when installing the

wireless cable modem.

1) PWR: This is where you plug the included power adapter. Remember to use only the
power adapter that came with the wireless cable modem.

2) Ethernet 10/100 Port 1, 2, 3, 4: This is where you plug the Ethernet cable. The other
end connects to the Ethernet port on the PC or NIC

3) USB Port: This is where you plug the included USB cable. The other end connects to
the USB port on your PC.
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4) Cable Connector: This is where you connect the coaxial cable (not included) that leads
to the cable splitter (not included) or the cable wall outlet.

7. Web User Interface

Accessing the Web User Interface

This chapter describes how to access the wireless cable router via Web configuration interface. First,
please connect your PC to the cable router’s Ethernet port, via an Ethernet cable.

- Open the web browser and set the address to: http://192.168.100.1 for local access or

- Open the web browser and set the address to: http://Cable-RF-IP-address for remote access or

- Open the web browser and set the address to: http://Public-gateway-IP-address:64680 for

remote access

1. Click Login. Enter user for User name and user for Password, and then click OK.

2. If the user enters an incorrect user name and/or password, the web user interface displays 401

Unauthorized.

*** User Name: user & Password: user only can access to MODEM, GATEWAY（Information Only）,
WIRELESS, PARENTAL CONTROL, FIREWALL and TOOLS.

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Web User Interface Home Page

A main menu is shown at the top of the pages and the user can select different options to view

wireless cable modem information. They include:

After login, user will see the CABLE MODEM page first. The layout is divided into 3 areas.

Menu Bar, Menu Tree and Configure Area. U10C020 is a wired router, which doesn’t support

WiFi access.

Menu Bar includes top level menu, like GATEWAY, WIRELESS and VPN. Once user select

the option in menu bar, Menu Tree will be changed correspondently. To change parameter

settings, user needs to operate in Configure Area.

Below chapter is to go through page by page, to ensure that you’re clear about each feature and
how to use it.

7.1 Cable Modem

User can select different options to view wireless cable modem’s information and real time status.
They include Information, Status, Downstream, Upstream, Upstream Burst, Operation Configuration,
Event Log options.

7.1.1 Information

This page is to show Cable Modem Information.

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Label Description
Cable Modem Indicate the DOCSIS standard it’s compliant with.
MAC address Unique hardware address of cable modem.
Serial Number Unique manufacture ID number of a product.
Boot Code Version Software version of device driver.
Software version Software
Hardware Version An internal ID number to identify hardware design.
CA Key This is required by BPI. Cable modem will install a CA Key that
transferred from your service provider’s server after cable modem is
authenticated.

7.1.2 Status
This page is to show Cable Modem Status.

Label Description
Item List the item to be showed here.
Status Status of the item.
Comments Additional information for this item.

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Acquire a Downstream Current cable modem locking status. (Status field will show downstream

Channel frequency. If comment field show “Locked”, cable modem already locked this
frequency. Otherwise, it will show “In Progress”, cable modem is trying to lock this
frequency).
Connectivity State After physical layer’s initialization, cable modem will be configured by a
DHCP server. Once succeeds to get an IP, that means cable modem is
online. In status column, it shows the progress. In comments Column, it
tells the reason why cable modem’s connectivity state is not ok. Current
cable modem connectivity state. (Status field show “Ok”, cable modem is
operational. Otherwise, it will show “In Progress”, cable modem is in progress,
comments field will show current state).
Boot state Current cable modem boot state. (Status field show “Ok”, cable modem is
operational. Otherwise, it will show “In Progress”, cable modem is in progress,
comments field will show current state)
Security Current cable modem security state. (Status field show “Disable”, Security is
disabled. Otherwise, it will show “Enable”, Security is enabled, comments field will
show “BPI” or “BPI+”).

7.1.3 Downstream
This page is to Show Cable Modem Downstream.

Label Description
Downstream lock Display if the cable modem succeeded to lock to a downstream
channel.
Downstream Channel ID Display the channel ID.
Downstream Frequency Display the channel frequency cable modem is scanning.
Downstream Modulation Display the modulation method that’s required for the downstream
channel locked by cable modem. This is decided by service
provider.

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Downstream Symbol Rate Display the symbol rate. Current cable modem downstream symbol
rate
(QAM64 is 5056941 sym/sec, QAM256 is 5360537 sym/sec).
Downstream Interleave Current cable modem downstream Interleave depth
Depth (8/16/32/64/128/other).
Downstream Receive Power Display the receiver power level after ranging process.
Level
Downstream SNR Display the SNR of this downstream channel.

7.1.4 Upstream

Label Description
Upstream Lock Current cable modem upstream lock status (Locked/Not
locked).
Upstream Channel ID Current cable modem upstream channel identify.
Upstream Frequency Current cable modem upstream frequency (Hz).
Upstream Modulation Current cable modem upstream modulation type. (QPSK/
QAM8 /QAM16/ QAM32/ QAM64/ QAM128/ QAM256).
Upstream Symbol Rate Current cable modem upstream symbol rate (Ksym/sec)
Upstream transmit Power Level Current cable modem upstream transmit power (dBmV)
Upstream Mini-Slot Size Current cable modem upstream mini-slot.

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7.1.5 Upstream Burst

Label Description
Modulation Type QPSK/16QAM.
Differential Encoding On/Off
Preamble Length 0-1024 (bits).

Preamble Value Offset 0-1022 (bits).

FEC Error Correction (T) 0 to 10 (0 implies no FEC. The number of codeword parity bytes is 2*T)

FEC Codeword Information Bytes (k) Fixed: 16 to 253 (assuming FEC on). Shortened: 16 to 253 (assuming
FEC on)

Scrambler Seed 15 bits (Not used if scrambler is off)

Maximum Burst Size 0-255 (mini-slots)

Guard Time Size 4-255 (symbols)

Last Codeword Length Fixed/shortened

Scrambler on/off On/Off

7.1.6 Operation Configuration

This page shows the running configuration of cable modem.

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Label Description
Network Access Display the status of cable modem, denied means currently
no connectivity is established. Deny the access to Internet.
Allow means allow the access to Internet.
Maximum Downstream Data Display the maximum downstream data rate.
Rate
Maximum Upstream Data Rate Display Maximum Upstream Data Rate
Maximum Upstream Channel Display Maximum Upstream Channel Burst
Burst
Maximum Number of CPEs Shows the maximum CPE that can be connected at LAN
side to access Internet at the same time.
Modem Capability Displayed certain configuration, like PHS enabled.

7.1.7 Event Log

Label Description
First Time Display the time of the event.
Last Time Display the last time of the event.
Priority Event log severity.

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Description Detail of the event log.

Refresh Refresh the log record.
Clear Log Clear all of the logs.

During daily operation and trouble shooting, log is very useful. For example, you can see
“configuration file CVC validation Failure”, this indicates that cable modem failed to validate the
CONFIG file downloaded from MSO’s TFTP server, maybe caused by error root key. Furthermore,
event logs will be stored unless user clicks “clear log” button. Power cycle reboot will not clear
event logs.

7.2 Gateway
Under gateway, user can configure basic parameters like WAN IP address, LAN IP address, DHCP
and DDNS. Also, advanced setting like DMZ, MAC filtering and port forwarding are included.

7.2.1 Information
User can ge t an o verview of IP add ress status.

Label Description
INTERNET SETTINGS
Gateway MAC Address: Display the MAC Address of Residential Gateway.
Internet IP Address: Display the Internet IP address.
Subnet Mask: Display the subnet mask of the Internet IP address.
Default Gateway: Display the default gateway IP address.
DNS: Display the DNS server IP address.

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DHCP Remaining Time: Display the remained DHCP lease time before expiration.
Refresh Click to refresh the information.
LOCAL SETTINGS
Gateway IP Address: Display the local IP address of the LAN interface.
Subnet Mask: Display the subnet mask value.
DHCP Server: Display the status of DHCP sever feature.
No Server Allowed : ?????
NAT Display if NAT mode is enabled.
Wireless Status Display if the wireless feature is active.
Operation Mode Display the mode the router is running, NAT mode, or Router mode.
IP Range Display the private IP address scale.
System Up-Time: Display the accumulated time since the last power cycle.

7.3 Wireless
7.3.1 Basic
This page allows configuration of the Wireless Modem parameters the SSID and channel

number. A wireless LAN can be as simple as two computers with wireless LAN adapters

communicating in a peer-to-peer network or as complex as a number of computers with wireless

LAN adapters communicating through access points which bridge network traffic to the wired

LAN.

Label Description
Wireless MAC Address Display MAC address of wireless router’s wireless module.
Network Name (SSID) The SSID identifies the Service Set with which a wireless station is
associated. Wireless stations associating to the wireless router must have
the same SSID.
Broadcast SSID Click Enable to allow broadcast of SSID.

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Country When set to USA, Channel 1 to 11 is available.

If select worldwide, 13 channels are available.
Channel Select a specific channel to deploy wireless network. This allows you to set
the operating frequency/channel depending on your particular region.
Select a channel from the drop-down list box.
Interface When set to enabled, wireless clients can access to the network.
Apply Click to save.
Restore Wireless Click to restore the factory default setting for wireless module.
Defaults

7.3.2 Security
This page allows configuration of the WEP keys and/or pass phrase.

Label Description
WPA Wi-Fi Protected Access (WPA) is a subset of the IEEE 802.11i standard.
Key differences between WPA and WEP are user authentication and
improved data encryption

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WPA-PSK If you don't have an external RADIUS server you should use WPA-PSK
(WPA Pre-Shared Key) that only requires a single (identical) password
entered into wireless gateway and wireless client. As long as the
passwords match, a client will be granted access to a WLAN.
WPA2 Advanced protocol, certified through Wi-Fi Alliance's WPA2 program,
implements the mandatory elements of 802.11i. In particular, it
introduces a new AES-based algorithm, CCMP, that is considered fully
secure.
WPA2-PSK If you don't have an external RADIUS server you should use WPA2-PSK
(WPA Pre-Shared Key) that only requires a single (identical) password
entered into wireless gateway and wireless client. As long as the
passwords match, a client will be granted access to a WLAN.
WPA/WPA2 Encryption Switch to enable and disable WPA/WPA2 encryption.
WPA Pre-Shared Key The encryption mechanisms used for WPA and WPA-PSK are the same.
The only difference between the two is that WPA-PSK uses a simple
common password, instead of user-specific credentials.
RADIUS Server Input the IP address of RADIUS server
RADIUS Port Enter RADIUS port number when WPA or 802. 1x network authentication
is selected.
RADIUS Key Enter RADIUS Key when WPA or 802. 1x network authentication is
selected.
Group Key Rotation Allows the wireless router to generate best possible random group key
Interval and update all the key-management capable stations periodically.
WPA/WPA2 Re-auth Wireless router (if using WPA-PSK key management) or RADIUS server
Interval (if using WPA key management) sends a new group key out to all clients.
The re-keying process is the WPA equivalent of automatically changing
the WEP key for an AP and all stations in a WLAN on a periodic basis.
Setting of the WPA Group Key Update Timer is also supported in
WPA-PSK mode.
WEP Encryption If you don’t have WPA(2)-aware wireless clients, then use WEP key
encrypting. A higher bit key offers better security. WEP encryption
scrambles the data transmitted between the wireless stations and the
access points to keep network communications private. It encrypts
unicast and multicast communications in a network. Both the wireless
stations and the access points must use the same WEP key. Data
Encryption can be set to WEP 128-bit, 64-bit, or Disable.
Shared Key Shared Key is an authentication method used by wireless LANs, which
Authentication follow the IEEE 802.11 standard. Wireless devices authenticate each
other by using a secret key that is kept by both devices.

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802.1x Authentication Enable to user 802.1x to do authenticate wireless client.

Network Key 1 You can pre-define up to 4 keys for 64-bit or 128-bit (64-bit keys require
10 hexadecimal digits) (128-bit key require 26 hexadecimal digits) .
Network Key 2 As above
Network Key 3 As above
Network Key 4 As above
Current Network Key You can select one of the four pre-defined keys as the current network
key.
PassPhrase You can set WEP encryption key by entering a word or group of

printable characters in the Pass phrase box and click Generate WEP

keys. These characters are case sensitive.

Generate WEP Keys Force the wireless route to generate 4 WEP keys automatically.
Apply Click to save the wireless configurations.

7.3.3 Access Control

This page allows configuration of the Access Control to the AP as well as status on the

connected clients. Selects whether clients with the specified MAC address are allowed or

restricted wireless access.

Label Description
MAC Restrict Mode Use to control wireless access control mechanism
- Disable, to turn off this feature, any wireless card can connect to this
wireless router.
- Allow, white list of the wireless client, their MAC address should be
inputted here manually.
- Deny, black list of the wireless client, their MAC address should be
inputted here manually.

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MAC Addresses Input the MAC address.

Apply Click to save.

Connected Clients List of current connected Wireless client.

MAC Address MAC of the connected wireless client.

Age(s) Duration since the wireless client connected to wireless router.

RSSI(dBm) Received signal strength in a wireless environment

IP Addr Display the IP address assigned to this wireless client.

Host Name Host name of the wireless client.

7.3.4 Advanced
This page allows configuration of data rates and WiFi thresholds.

This page allows configuration of data rates and WiFi thresholds.

Label Description

54g™ Network Mode Select to run different mode,

Performance for maximum performance among 54gTM

certified equipment.

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54g™ Protection In Auto mode, the AP will use RTS/CTS to improve 802.1 1g
performance in mixed 802.11 b/g networks. Turn protection OFF to
maximize 802.11g throughput under most conditions.
XPress™ Technology Broadcom's standards-based frame-bursting approach to improve

802.11g wireless LAN performance. It is a software-based

implementation of the frame-bursting originally in the IEEE 802.11e draft

specification, and is found in the Wireless Multimedia Extensions

(WME) specification.

Afterburner™ 40 % greater throughput than typical 802.11g

Technology
Rate You can select to limit the rate speed.

Output Power Output power of RF.

Beacon Interval Specify the Beacon Interval from 100 to 6553 5ms.

DTIM Interval Specify the DTIM interval from 3 to 255ms.

Fragmentation Fragmentation takes place when a higher-level packets length

Threshold
exceeds the fragmentation threshold. You can set the packet length

between 256-2346 bytes

RTS Threshold Specify the RTS threshold from 0 to 2347ms

Apply Click to submit changes.

7.4 Parental Control

7.4.1 User Setup
This page allows configuration of users. 'White List Only' feature limits the user to visit only the sites

specified in the Allowed Domain List of his/her content rule.

The Parental Control User Setup Page is the master page to which each individual user is linked to a
specified time access rule, content filtering rule, and login password to get to the filtered content. Each
specified user may also be enabled as a trusted user which means that person will have access to all
Internet content regardless of filters that may be set up. This check box can be used as a simple override
to grant a user full access but still having the ability to keep all of the previous filtering settings stored and
available. Session duration timers can also be entered to allow a finite amount of time that a user has
Internet access via the rules entered once entering their password to get to the Internet for the first time.
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This allows access to the Internet for a defined user without having to enter a password every time a new
web page is served to the client. Likewise, there is a password inactivity timer if there is no Internet
access for the specified amount of time in minutes, requiring the user to re-login at expiration to continue
using the Internet. These timed logins insure that a specific user is using the Internet gateway for access
and logging/access can be provided appropriately. Any time a change is made on this page for a
particular user, the Apply button at the bottom of the page needs to be pressed to activate and store the
settings.

Label Description
User configuration Input username to create a new user.
Add user Click to direct add this user into local database even you haven’t
finished the configuration for this user.
User Settings
Enable Click to active this user account, and to modify current selected
user’s profile.
Unselect this checkbox, to disable this user account.
Remove User Click to delete the selected user.
Password Input the password of this user. It’s required when this user tries
to access Internet via wireless router.
Re-Enter Password Double confirm with the password.
Trusted User Active the Enable checkbox to allow the selected user to be
trusted user. That means he’s now limited to timing and content
when visiting Internet. But you can define the session duration
period which will trigger wireless router to disable this privilege
after expiration.
Content Rule Select an existing content rule that defines what kind of website
he can visit and what can’t be visited.
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White List Access Only Suppose admin has created a content rule which defined black
list and while list. Then admin can select “White List Access
Only” checkbox to force to execute the policy to the selected
user.
Time Access Rule Select a defined time access rule to apply to the selected user.
Session Duration This will trigger wireless router to disable this privilege after
expiration.
Inactivity time Define the time out value when user has no activity with his
visiting to Internet.
Apply Click to save.
Trusted Computers Define the trusted host that will bypass the Parental Control
Process.
Add Input the trusted host’s MAC address. And click to save.

Remove Click to delete the selected MAC record.

7.4.2 Activation
This page allows basic selection of rules which block certain Internet content and certain Web sites.

When you change your Parental Control settings, you must click on the appropriate "Apply", "Add"

or "Remove" button for your new settings to take effect. If you refresh your browser's display, you

will see the currently active settings.

Label Description
Enable Parental Control Enable the checkbox to active the Parental Control feature.

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Apply Click to save.

Content Policy Configure content policy configuration.

Configuration
Add New Policy Input rule name and click to create a new policy.

Content Policy List Allow admin to select a certain policy rule.

Remove Policy Click to delete the selected policy rule.

Keyword List URL key word list that’s used to be used.

Add Keyword Click to insert a new keyword.

Remove Keyword Click to delete an existing keyword.

Blocked Domain List Domain list that’s to be blocked.

Add Domain Click to add a new domain.

Remove Domain Click to delete an existing domain

Allowed Domain List White list, which allows users to visit.

Add Allowed Domain Click to insert new white list.

Remove Allowed Domain Click to delete the selected URL list.

7.4.3 TOD Filter

This page allows configuration of time access policies to block all internet traffic to and from specific

network devices based on time of day settings.

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Label Description
Add New Policy Input policy name, and click Add new Policy button to

create a new Time Policy rule.

Time Access Policy List Allow admin to select time policy rule to enable or remove

a selected rule.

Enable Select the checkbox to active this time policy rule,

unselect the checkbox to disable this rule.

Remove Click to delete a selected rule.

Days to Block Select the day that this time policy rule limited user to visit

Internet.

Time to Block Define the detailed time for this policy rule.

All Day Select All Day to eliminate any chance for access within

the day blocked.

Apply Click to save.

7.4.4 Event Log

This page displays Parental Control event log reporting.

Label Description
Last Occurrence Display the time when the last event occurred.
Action Display what’s done by parental control, drop or permit an access
request.
Target Display the destination IP address of a certain access request.
User Display the user who triggered this event log.

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Source Display the source IP address of this event.

Note: Parental Control Flow

7.5 Firewall
Originally, the term firewall referred to a construction technique designed to prevent the spread of
fire from one room to another. The networking term firewall is a system or group of systems that
enforces an access-control policy between two networks. It may also be defined as a mechanism
used to protect a trusted network from an untrusted network. Of course, firewalls cannot solve all of
the security problems. A firewall is one of the mechanisms used to establish a network security
perimeter in support of a network security policy. It should never be the only mechanism or method
employed. For a firewall to guard effectively, you must design and deploy it appropriately. This
requires integrating the firewall into a broad information-security policy. In addition, specific policies
must be implemented within the firewall itself.

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7.5.1 Content Filter

This page allows certain Web-oriented cookies, java scripts, and pop-up windows to be blocked by
the firewall. A list of "trusted computers" can also be defined that are not subject to any filters
configured. Specific Firewall features can also be enabled. It is highly recommended that the
Firewall is left enabled at all times for protection against Denial of Service attacks. Go to the
Parental Control page to block internet access to specific sites.

7.5.2 Content Filter

This page allows certain Web-oriented cookies, java scripts, and pop-up windows to be blocked by
the firewall. A list of "trusted computers" can also be defined that are not subject to any filters
configured. Specific Firewall features can also be enabled. It is highly recommended that the
Firewall is left enabled at all times for protection against Denial of Service attacks. Go to the
Parental Control page to block internet access to specific sites.

Label Description
Content Filter Settings
Filter Proxy A server that acts as an intermediary between a user and the
Internet to provide security, administrative control, and caching
service. When a proxy server is located on the WAN it is possible for
LAN users to circumvent content filtering by pointing to this proxy
server.
Filter Cookies Cookies are files stored on a computer’s hard drive. Some web
servers use them to track usage and provide service based on ID.
Filter Java Applets Java is a programming language and development environment for
building downloadable Web components or Internet and intranet
business applications of all kinds.

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Filter ActiveX ActiveX is a tool for building dynamic and active web pages and
distributed object applications. When you visit an ActiveX web site,
ActiveX controls are downloaded to your browser, where they
remain in case you visit the site again.
Filter Popup Windows Filter those pop windows when visiting some website.
Firewall Settings
Block Fragmented IP Enable the firewall to detect fragmented IP packet.
Packets
Port Scan Detection Enable firewall to detect port scan attack.
IP Flood Detection Enable firewall to detect IP flood attack.
Firewall Protection Enable firewall function.
Protection against Enable firewall to protect all of the routed subnet connected to the
incoming connection wireless router.
requests on routed
subnet
Apply Click to save the configuration.

Note:
Block Fragmented IP Packets

"With this feature enabled, all packets are checked to determine if the packet contains a
"fragment" flag. If the flag exists, the CM will discard the packet. This feature is used primarily to
protect against any intruders/hackers from gaining access to the router or network." "Under
certain conditions, this feature may cause communication issues with other devices on the
network and should be disabled. For example, streaming media applications may fragment the
packets depending on the encoding used for the video stream. Depending on the encoding used for
the clip, some or a majority of the packets will become fragmented. For clips encoded at 300 Kbps,
66% of the packets are IP fragments, while below 100 Kbps there is no fragmentation.

7.5.3 Event Log

This page allows configuration of Firewall event log reporting via email alerts and a local view of the

attacks on the system.

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Label Description
Contact E-mail Address Enter E-mail address for sending Firewall event log.

Email Address Password The password of the E-mail you enter

SMTP Server Name Enter SMTP Server Name for sending Firewall event log.

E-mail Alerts If you enable ,the alert can appearance when have a new mail

Apply Click to submit changes.

Description Summary of this firewall event log.
Count If a certain firewall event log repeated for several times, value in
count will increase.
Last Occurrence Display the time when the last of the firewall event occurred.
Target Display the destination IP address of this access event.
Source Display the source IP address of this access event.
E-mail log Click to send current Firewall event log to e-mail address specified.
Clear log Click to clear event log.

7.5.4 Remote Log

This page allows optional configuration of events to be sent to a local SysLog server.

Label Description
Permitted Connections Select to record all of the access attempts that are allowed by
firewall.
Blocked Connections Select to record all of the access attempts that are blocked by
firewall.
Known Internet Attacks Record event log for known attacks from Internet.
Product Configuration Record into event log once device configuration is modified by user
Events or admin.
SysLog server Define the IP address of the Syslog server.
Apply Click to make the configuration to take effect.

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7.6 Tools
7.6.1 Ping
This page provides ping diagnostics to help with IP connectivity problems.

Label Description
Ping Target Input the IP address user wants to pin to.
Ping Size Define the packet size of ping operation.
No. of Pings Define the amount of the batch ping operation.
Ping Interval Define the interval between 2 ping operations.
Start Test Click to start test
Abort Test Click to stop test
Clear Results Click to clear existing testing result.
Results This area will display result.
Refresh Click to refresh old logs.

7.6.2 Trace Route

This page provides trace route diagnostics to help with IP connectivity problems.

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Label Description
Tracert Target Input the specific IP address user wants to trace route to it.
MAX Hops Define the MAX hop.
Time out Define the expiration time for this tracert operation.
Start Test Click to start tracert test
Abort Test Click to stop test
Clear Results Click to clear existing testing result.
Results This area will display tracert route operation result.
Refresh Click to refresh old logs.

7.6.3 Client List

This page shows connected computer in client list.

Label Description
Host Name Display the host name of the DHCP client.
IP address Display the IP address assigned to this DHCP client.
MAC address Display the MAC address.
Interface Display the method via which the DHCP client is connected to
wireless router.
Refresh Click to refresh the client list.

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7.6.4 password

This page allows configuration of password and username

Label Description
Old Password Input the original password.
New Password Input the value of new password
Confirm Password Double confirm with the new password.
Apply Click to save.

7.6.5 Factory Defaults

This page allows you to restore factory defaults to the system.

Label Description
Restore Defaults Select restore factory defaults value to firewall and parental control.
That means your current configuration over firewall and parental
control will be lost.
Apply Click to save.

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