Consumer’s Protection

Health 10 Week 8
1. Explains the different kinds of complementary and alternative healthcare
modalities. (H10CH-Id-25)
2. Explains the importance of consumer laws to protect public health (H10CH-Id-26)
3. Identifies national and international government agencies and private
organizations that implement programs for consumer protection. (H10CH-Ie-f-27)
4. Participates in programs for consumer welfare and protection. (H10CH-Ig-h-28)
1. Identify different kinds of
complementary and
alternative health care
medicines
2. Promote consumer health
by making a poster and
3. Practice your consumer
rights by writing a reflective
journal.
 Tips on how to spot a face products according
to e-commerce
Payment Method
Price
Packaging
Who is selling it?
 Do you
have
guava tree
in your
backyard?
Is guava a
medicine?
The Traditional and Alternative Medicine Act
of 1997 led to the creation of the Philippine
Institute of Traditional and Alternative
Healthcare (PITAHC), which works closely with
the Department of Health. The PITAHC is also
the law-making body with regards to the
effective use of traditional and alternative
medicine.
The following list are the widely used Traditional and
Alternative Health Care in the Philippines

Akapulko - For ringworm and other skin (fungal)

infections.
Ampalaya - For non-insulin dependent diabetic
patients
Bawang - For blood pressure control
Bayabas - For use as antiseptic to disinfect wounds.
For mouthwash or tooth decay and gum infection
Lagundi - For cough and asthma
Sambong - For urinary stones
Pansit-Pansitan - For arthritis and gout
The following list are the widely used Traditional and
Alternative Health Care in the Philippines
Acupuncture - A system of integrative medicine that
involves pricking the skin or tissues with needles, used to
alleviate pain and to treat various physical, mental, and
emotional conditions.
Reflexology - A type of massage that involves applying
different amounts of pressure to the feet, hands, and ears.
Acupressure - An ancient form of massage that is one of
the treatment methods used in Traditional Chinese
Medicine.
Nutrition therapy - Is the treatment of a medical condition,
for example diabetes mellitus, through changes in diet, by
adjusting quantity, quality and methods of nutrient intake.
CONSUMER ACT OF THE PHILIPPINES
Republic Act No. 7394 April 13, 1992
 Declaration of Policy.

— The State shall ensure safe and good

quality of food, drugs, cosmetics and
devices, and regulate their production,
sale, distribution and advertisement to
protect the health of the consumer.
Article 2. Declaration of Basic Policy.

– It is the policy of the State to protect the

interests of the consumer, promote his
general welfare and to establish standards
of conduct for business and industry.
LIABILITY FOR PRODUCT AND SERVICE

Article 96. Implementing Agency. – The

Department of Trade and Industry shall
enforce the provisions of this Chapter and
its implementing rules and regulations.
LIABILITY FOR PRODUCT AND SERVICE

Article 97. Liability for the Defective Products. – Any

Filipino or foreign manufacturer, producer, and any
importer, shall be liable for redress, independently of
fault, for damages caused to consumers by defects
resulting from design, manufacture, making up,
presentation or packing of their products, as well as
for the insufficient or inadequate information on the
use and hazards
LIABILITY FOR PRODUCT AND SERVICE

Article 98. Liability of Tradesman or Seller. – The tradesman/seller is

likewise liable, pursuant to the preceding article when:
a) it is not possible to identify the manufacturer, builder, producer
or importer.
b) the product is supplied, without clear identification of the
manufacturer, producer, builder or importer;
c) he does not adequately preserve perishable goods
LIABILITY FOR PRODUCT AND SERVICE

Article 99. Liability for Defective Services. – The service

supplier is liable for redress, independently of fault, for
damages caused to consumers by defects relating to the
rendering of the services, as well as for insufficient or
inadequate information on the fruition and hazards
LIABILITY FOR PRODUCT AND SERVICE

Article 100. Liability for Product and Service Imperfection. – The suppliers
of durable or nondurable consumer products are jointly liable for
imperfections in quality that render the products unfit or inadequate for
consumption for which they are designed or decrease their value, and
for those resulting from inconsistency with the information
provided on the container, packaging, labels or publicity
messages/advertisement, with due regard to the variations resulting from
their nature, the consumer being able to demand replacement to the
imperfect parts.
LIABILITY FOR PRODUCT AND SERVICE

Article 110. False, Deceptive or Misleading Advertisement. — It

shall be unlawful for any person to disseminate or to cause the
dissemination of any false, deceptive or misleading
advertisement by Philippine mail or in commerce by print,
radio, television, outdoor advertisement or other medium for
the purpose of inducing or which is likely to induce directly or
indirectly the purchase of consumer products or services.
LIABILITY FOR PRODUCT AND SERVICE

Article 159. Consumer Complaints. — The concerned department may

commerce an investigation upon petition or upon letter-complaint from
any consumer: Provided, That, upon a finding by the department of a
prima facie violation of any provisions of this Act or any rule or regulation
promulgated under its authority, it may motu proprio or upon verified
complaint commerce formal administrative action against any person
who appears responsible therefor.
 8 Basic Consumer Rights

The right to satisfaction of basic

needs – to have access to basic,
essential goods and services such as
adequate food, clothing, shelter,
health care, education, public
utilities, water and sanitation.
 8 Basic Consumer Rights

The right to safety – to be

protected against products,
production processes and
services that are hazardous to
health or life.
 8 Basic Consumer Rights

The right to be informed – to be

given the facts needed to make
an informed choice, and to be
protected against dishonest or
misleading advertising and
labelling.
 8 Basic Consumer Rights

The right to choose – to be

able to select from a range of
products and services, offered
at competitive prices with an
assurance of satisfactory
quality.
 8 Basic Consumer Rights

The right to be heard – to have

consumer interests represented in
the making and execution of
government policy, and in the
development of products and
services.
 8 Basic Consumer Rights

The right to redress – to receive

a fair settlement of just claims,
including compensation for
misrepresentation, shoddy
goods or unsatisfactory.
 8 Basic Consumer Rights

The right to consumer education –

to acquire knowledge and skills
needed to make informed,
confident choices about goods and
services, while being aware of basic
consumer rights and responsibilities
and how to act on them.
 8 Basic Consumer Rights

The right to a healthy

environment – to live and work
in an environment that is non-
threatening to the well-being
of present and future
generations.
Laws which ensure that consumers
get safe and quality products at
reasonable prices
 Republic Act No. 3740

This act penalizes fraudulent

advertising, mislabeling, or
misbranding of any product.
Republic Act No. 428.
This act declares illegal the
possession, sale, or distribution of fish or
other aquatic animals disabled or killed
by means of dynamite, other explosive
devices or toxic substances, and provides
penalties thereof.
CONSUMER PROTECTION
Consumer welfare refers to the individual
benefits derived from the consumption of
goods and services. In theory, individual
welfare is defined by an individual's own
assessment of his/her satisfaction, given prices
and income.
 Akapulko,
Ampalaya,
Bawang,
The examples Bayabas,
of medicinal Bawang,
plants are: Lagundi.
Sambong and
Pansit-pansitan.
The Consumer Act of the Philippines
Republic Act No. 7394 April 13, 1992

States that the State shall ensure

safe and good quality of food, drugs,
cosmetics and devices, and regulate
their production, sale, distribution and
advertisement to protect the health
of the consumer.
The articles under Republic Act No. 7394 April 13, 1992 are;

Article 96. Article 97. Liability Article 98. Liability Article 99. Liability
Implementing for the Defective of Tradesman or for Defective
Agency. Products Seller. Services. –

Article 100. Liability Article 110. False,

Article 116. Permit Article 159.
for Product and Deceptive or
to Conduct Consumer
Service Misleading
Promotion. Complaints.
Imperfection. Advertisement.
The 8 Basic rights are;

The right to
The right to The right to be The right to
satisfaction of
safety informed choose
basic needs

The right to The right to a

The right to be The right to
consumer healthy
heard redress
education environment
Laws protecting the consumers are

Republic Act No. 3720. The food, Drug and Cosmetics Act

The Philippine Consumer Protection Law. Proclamation No. 822

Republic Act No. 3740 and

Republic Act No. 428.

1, What does Article 159 in the
Republic
A. Consumer Complaints

B. Permit to Conduct Promotion

C. False, Deceptive or Misleading Advertisement

D. Liability for Product and Service Imperfection.

2 What does Article 116 in the
Republic Act no. 7394 is all about?
A. Consumer Complaints

B. Permit to Conduct Promotion

C. False, Deceptive or Misleading Advertisement

D. Liability for Product and Service Imperfection.

3, What does Article 110 in the
Republic Act no. 7394 is all about?
A. Consumer Complaints

B. Permit to Conduct Promotion

C. False, Deceptive or Misleading Advertisement

D. Liability for Product and Service Imperfection.

4, What does Article 100 in the
Republic Act no. 7394 is all about?
A. Consumer Complaints

B. Permit to Conduct Promotion

C. False, Deceptive or Misleading Advertisement

D. Liability for Product and Service Imperfection.

5, What act penalizes fraudulent
advertising, mislabeling, or misbranding
of any product.
A. Republic Act No. 3740.

B. Republic Act No. 428.

C. The Philippine Consumer Protection Law. Proclamation No. 822.

D. Republic Act No. 3720.