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Krishnaveni M Resume Updated

This document is a resume for Krishnaveni M, who has over 7 years of experience in banking and finance. She is currently serving as a Service Delivery Manager at IndusInd Bank, where her responsibilities include supervising branch operations, monitoring staff productivity, and providing financial advice to clients. Previously, she worked as an Assistant Manager and Junior Executive at Muthoot Finance Ltd, where she handled various tasks like cash management, loan approvals, and product promotion. Krishnaveni holds a BCA degree and is seeking a role as a branch operations manager at a reputable bank.

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srisep2016
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67 views2 pages

Krishnaveni M Resume Updated

This document is a resume for Krishnaveni M, who has over 7 years of experience in banking and finance. She is currently serving as a Service Delivery Manager at IndusInd Bank, where her responsibilities include supervising branch operations, monitoring staff productivity, and providing financial advice to clients. Previously, she worked as an Assistant Manager and Junior Executive at Muthoot Finance Ltd, where she handled various tasks like cash management, loan approvals, and product promotion. Krishnaveni holds a BCA degree and is seeking a role as a branch operations manager at a reputable bank.

Uploaded by

srisep2016
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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KRISHNAVENI M

Mobile: +91- 9148064590


+91- 9739699356
Email: mkeerthana916@gmail.com

CAREER OBJECTIVE
Knowledgeable banker with more than seven years of experience in the financial industry.
Searching for a branch operations manager role with a reputable bank to exhibit my
interpersonal skills when closing deals with prospects, working with existing clients and
enhancing revenue.

SKILLS & ABILITIES

Banking Tools : Core Banking Solution, Finacle, CRM, AML


Data Base : MS Access, My SQL.
Microsoft office : MS word, MS Excel, MS outlook, MS PowerPoint.

PROFESSIONAL EXPERIENCE

Service Delivery Manager [IndusInd Bank] - (Aug 2022 – Till Date)

 Roles & Responsibilities


 Experienced in Supervising, Branch administration, Lobby Management, monitor
Personal Banker desks and contract sales staff and resolution of customer
quires/complaints.
 Monitoring Staff productivity and give guidance on improving the same in
conjunction with the Branch Manager.
 Authorizing, Supervising and Processing of FDRs, DD/PO, RTGS, NEFT, Salary
Uploads, Bulk NEFT, Accounts and Cash Transactions.
 Assisting with daily ATM and Vault duties and responsibilities.
 Providing financial advice and services to manage client’s investments.
 Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts
payable/receivable.
 Opened, serviced and Closed all Types of Personal Accounts
 Meeting prospectives to generate revenue and to answer queries related to
opening of new accounts.
 Generating leads and sell financial products for eligible clients.

Assistant Manager In charge [Muthoot Finance Ltd] - (February 2016 - September


2019)

 Roles & Responsibilities


 Handled entire branch operations.
 Leading and motivating staffs to meet set goals.
 Dealt courteously with customers with effective communication and built long-
term relationship.
 Negotiate, solved customer queries, and made effective decisions.
 Verified gold items and approving all type of all loans.
 Joint custodian of Strong room and compliance of key discipline.
 Assisting branch Manager in tallying the packets at the day
end, periodical packet counting.
 Appraise availability of cash position at branch/bank and informing
 the requirements to manager.
 Assisting branch manager in rectification of audit irregularities and follow up of
recovery in probable loss accounts.

Junior Executive [Muthoot Finance Ltd]- (April 2013-January 2016)

 Roles & Responsibilities


 Handling Cash Disbursal, Collection, Deposits, IBFT, RTGS, NEFT and FOREX.
 Promotion of various products of the bank such as Insurance, Loans, Mutual
funds etc.
 To generate reports on daily basis which includes deposits, withdrawals, ledger
balances.
 Preparation of BRS Statement, Trail balance and P&L statements.
 Preparation of Invoice verifications/ Voucher Entries and verification of bills
according tax compliances.
 Preparation of various MIS reports on monthly basis.
 Appraising of gold Ornaments.
 Training of new employees.

EDUCATION QUALIFICATION

 B.C.A - Bapu Degree College, Bangalore ,65.21% - 2011.

EXTRA CURRICULAR ACTIVITIES

 Participated in various cultural activities in school/college.


 Took active part in organizing inter college fests.

PERSONAL INFORMATION

 Nationality : Indian
 Address : #71-B,Next to Govt School, Janatha Colony,Madavara Village and Post,
Near Bangalore International Exhibition Center(BIEC), Tumkur Road,
Bangalore North, Bangalore-562162
 Languages : English(R W S), Kannada(R W S), Hindi (R W S)

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