Fresenius Medical Care

SERVICE BULLETIN
Equipment: 2008K Hemodialysis Machines
Bulletin: 04-FRK-004 Rev A
Subject: 2008K Blood Pump Alarm & Error Codes

Written By Reviewed By Approved By Effective Date

J. Fox (TSD) Robert Hassard ECO# 14876 11/30/04
Distribution: Nat'l Svc Mgr (M. Lowery), TS Mgr (K. Cogswell), QS (M. Owen), QE (R. Fox), Eng (D. Gavin), DTS (M. Crnkovich), Tng (B. Hassard)

1.0 PURPOSE
To provide all Field Service and Technical Support personnel with descriptions of Blood Pump Alarm
and Error Codes for the 2008K Arterial Blood Pumps.

2.0 DESCRIPTION
ALARM CODES
Below you will find the descriptions of Alarm Codes. Alarm Codes can be cleared by pressing the
RESET keypad. If the Alarm Code returns, use the table below to resolve the alarm condition.

Alarm Code Cause Solution

A.11 Pump is not reaching speed. Check or replace in the following order:
• Rotor Hall Sensor
• LP955
• LP956

A.13 Pump rotor is turning in the wrong Check or replace in the following order:
direction. • Rotor Hall Sensor
• LP955
• LP956

A.16 Key stuck or held in too long. Check or replace in the following order:
• User holding key too long
• BP Keypad
• LP955
• LP956

A.20 Set speed-read back analog

voltage at X348/14 is out of limits Check or replace LP955.
(set speed).

A.21 Actual speed-read back analog

voltage at X348/10 is out of limits Check or replace LP955.
(actual speed).

FSB# 04-FRK-004 Rev A

Page 1 of 3
 Alarm Code (cont.) Cause Solution

A.22 Arterial pressure-read back analog

Check or replace LP955.
voltage at X348/7 is out of limits.

A.24 Optical sensor frequency (tach) not Check or replace in the following order:
in range. • Motor/Tachometer Assy.
• LP955
• LP956

A.25 Pressure increases too quickly Check or replace in the following order:
when the Level Up key is pressed. • Vent Valve
• LP955
• LP956

A.26 Pressure was adjusted too much in Check or replace in the following order:
calibration mode. • Pre/Post Pump set wrong
• LP955

A.27 Timeout when receiving Intel-Hex-

Check or replace LP955.
line or overflowed receive buffer.

A.28 Error in received Intel-Hex-line. Check or replace LP955.

A.29 Pump rotor turning when it should Check or replace in the following order:
not be (first revolution). • Rotor Hall Sensor
• LP955
• LP956

ERROR CODES
Below you will find the descriptions of Error Codes. Error Codes can only be cleared by
powering the machine off. Use the table below to resolve the error condition.

Error Code Cause Solution

E.01 EPROM CRC error. Check or replace LP955.

E.02 Flash ROM CRC error. Check or replace LP955.

E.03 RAM check error. Check or replace LP955.

E.04 Reference Voltage error. Check or replace LP955.

E.05 Serial EEPROM error. Check or replace LP955.

E.06 Watchdog timeout. Check or replace LP955.

E.07 + 12 volts is outside the allowable Check or replace in the following order:
range of 10.8 to 13.2 volts. • Machine voltage (+12V)
• Ribbon cable from machine
• LP955

FSB# 04-FRK-004 Rev A

Page 2 of 3
 Error Code (cont.) Cause Solution

E.08 + 24 volts is outside the allowable Check or replace in the following order:
range of 22.8 to 28.0 volts. • Machine voltage (+24V)
• Ribbon cable from machine
• LP955

E.09 - 12 volts is outside the allowable

Check or replace LP955.
range of -9.6 to -13.2 volts.

E.10 + 5 volts is outside the allowable

Check or replace LP955.
range of 4.75 to 5.25 volts.

E.14 50 ms time period exceeded. Check or replace LP955.

E.15 Software task was not completed

Check or replace LP955.
correctly.

E.23 Pump rotor turning when it should Check or replace in the following order:
not be (second revolution). • Rotor Hall Sensor
• LP955
• LP956

E.97 Error copying data into Flash

Check or replace LP955.
ROM.

E.98 Error erasing Flash ROM. Check or replace LP955.

E.99 Transmit error during Flash

Check or replace LP955.
update.

RED LED
The large red LED is next to the blood pump display. It will light if the door is open longer than the
preset time of 15 or 30 seconds. This is set using dip-switch 4 on the LP955 board. The default
setting is 30 seconds.

LED Cause Solution

RED LED LIT Pump door is open longer than 30 Check or replace in the following order:
seconds. • Door Hall Sensor
• LP955
• LP956

Note: Additional Blood Pump Dip-Switch settings can be found in the Arterial Pressure Calibration
section of the 2008K Calibration Procedures booklet (P/N 507296).

If there are any questions regarding this bulletin, contact Fresenius Technical Support at 800-227-2572 x7003.

FSB# 04-FRK-004 Rev A

Page 3 of 3