For the latest user guide, please visit:

www.support.timecodesystems.com

UltraSync BLUE
User Guide
The Bluetooth® word mark and logos are registered trademarks
owned by Bluetooth SIG, Inc. and any use of such marks by Timecode
Systems is under license. Other trademarks and trade names are
those of their respective owners.

Copyright Notice - Timecode Systems Limited

All rights reserved. No part of this publication may be reproduced
without the expressed written permission of Timecode Systems Ltd.
Timecode Systems Ltd shall not be liable to the purchaser of this
product or third parties for damages, losses, costs, or expenses
incurred by the purchaser or third parties as a result of accident,
misuse or abuse of this product or unauthorised modifications,
repairs, or alterations to this product, or failure to strictly comply with
Timecode Systems Ltd operating and installation instructions.

UltraSync BLUE User Guide

Contents

Welcome to UltraSync BLUE

Chapter 1: Overview
Switch UltraSync BLUE On and Off 8
Display and Controls 10
LED Colours 11
Charging your UltraSync BLUE 12
Mounting your UltraSync BLUE 13
Technical Specification 14

Chapter 2: Quick Set Up

Pair with Recording Devices 18
UltraSync BLUE not Pairing? 19
Sync with other Timecode Devices 20
Set the RF Channel and RF Region 21
Choose a Mode 23
Set the Timecode 25
Set the Frame Rate 27
Set the User Bits 28

Chapter 3: Example Setups

UltraSync BLUE Network 32
Pro Network 33
Free Run 36

Chapter 4: Display Settings

Key Lock 38
Screen Brightness 40
Screen Light Timeout 41
LED Brightness 42

UltraSync BLUE User Guide iii

 Chapter 5: Status Information
Main Screen 44
Version Number and Serial Number 46
Bluetooth® Status 47
Synchronisation Status 48

Chapter 6: Troubleshooting
UltraSync BLUE not Responding to Select button 50
UltraSync BLUE Battery not Charging 50
UltraSync BLUE Slave not Connecting to Master 51
Slave is Connecting to the Wrong Master 51
Update your UltraSync BLUE 52
Reset 53
Restore Factory Settings 54

Chapter 7: Warranty and Conformity

Warranty 56
Free Extended Warranty 56
Quality Declarations 57
RF Exposure Warning Statement: 57
FCC Warning Statement: 57
Industry Canada Statements: 58
EC Declaration of Conformity 59

Chapter 8: Safety and Disposal

Battery Safety and Disposal 62
Battery Safety 62
Disposal and Recycling 63

Index

iv UltraSync BLUE User Guide

Welcome to UltraSync BLUE

Thank you for choosing Timecode Systems' UltraSync BLUE, the

device that gives accurate timecode sync via Bluetooth®.
With UltraSync BLUE, you can easily sync recordings on compatible
Bluetooth-enabled smartphones, cameras and sound recorders. Just
pair the device, set the timecode mode, and you're good to go.

UltraSync BLUE

Live it. Film it. Sync it. Share it.

UltraSync BLUE User Guide 5

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6 UltraSync BLUE User Guide

Chapter 1:
Overview
In this chapter, you can learn about the controls, displays, and
technical details of your UltraSync BLUE.

Overview
Switch UltraSync BLUE On and Off 8
Display and Controls 10
Charging your UltraSync BLUE 12
Mounting your UltraSync BLUE 13
Technical Specification 14

UltraSync BLUE User Guide 7

Switch UltraSync BLUE On and Off

UltraSync BLUE uses a two-step approach for turning on and off. This
helps to prevent you from accidentally turning the UltraSync BLUE on
or off during recording - you have to choose to power it on or off and
then confirm your choice.

1. Press the Select button.

The UltraSync BLUE screen lights up. If it does not light up, the
UltraSync BLUE has no power and needs to be charged (see
Charging your UltraSync BLUE on page 12).
If your UltraSync BLUE is on and the battery charge is running
low, the LED light turns red.
If the UltraSync BLUE is currently on, the Main Menu appears
(you can ignore the remaining steps).
If the UltraSync BLUE is currently off, the Power menu appears
(continue from step 2).

8 UltraSync BLUE User Guide

 2. Press the down button to scroll down to the Power option, and
then press the Select button.

3. Press the up or down to scroll to the option you need:

l Run - To turn the UltraSync BLUE on.
l Shut-Down - To turn the UltraSync BLUE off.
l Factory Reset - To return all of the settings to their default
values.
l Back - to return to the main menu.
4. Press the Select button.
5. Choose the Confirm option and press Select (or choose Back to
return to the previous screen).

UltraSync BLUE User Guide 9

Display and Controls
Your UltraSync BLUE is easy to set up and use. It has a simple menu
system for applying the device's settings.

Number Name Description

1 LED Colour-coded to show different status (see LED

Colours on page 11).

2 Select Use to choose an option and light up the OLED.

3 Down Use to scroll down the menu options and the status
screens.

4 Up Use to scroll up the menu options and the status

screens.

5 OLED Shows status information and the menus for choosing

the settings.

10 UltraSync BLUE User Guide

LED Colours
The LED to the right of the OLED acts as a colour-coded status
indicator.

Colour Description

Green The LED flashes green if:

UltraSync BLUE is in Free Run mode.
UltraSync BLUE is in RF Slave mode and is synchronised with the
master.
UltraSync BLUE is in Int Master RF TX mode.
The LED shows a solid green light if the UltraSync BLUE is
switched off and the battery is fully charged.

Blue The LED flashes blue if:

UltraSync BLUE is in RF Slave mode and is not synchronised with
the master.

Red The LED will flash red if:

UltraSync BLUE is powered down and charging. (The LED does
not show red if the UltraSync BLUE is charging while it is
switched on).
UltraSync BLUE has a low battery.
UltraSync BLUE is resynchronising with a master device (LED
flashes red twice, very quickly).

If you are unfamiliar with the concept of master and slave devices,
see Sync with other Timecode Devices on page 20.

UltraSync BLUE User Guide 11

Charging your UltraSync BLUE

If your UltraSync BLUE's battery is running out of power, the LED

flashes red and the screen shows 'Battery Power Critical'. The battery
level is also shown on the main screen.

To recharge the battery, use the USB-C to USB cable that is supplied
with your UltraSync BLUE and a compatible charger socket (not
supplied).

Note: Battery life may be reduced if your UltraSync BLUE is

used in extreme temperatures. Very hot and very cold
conditions can affect battery performance.

12 UltraSync BLUE User Guide

Mounting your UltraSync BLUE
To mount your UltraSync BLUE, fix a hook-fastening Velcro strap to
the 'MOUNTING' section on the rear side of the unit.

You can then attach the UltraSync BLUE to other equipment.

UltraSync BLUE User Guide 13

Technical Specification

Category Specification

Dimensions 55mm × 43mm × 17mm (width ×

height × depth)

OLED Display Blue 128 × 32 Pixels

Timecode generator accuracy TCX0 0.5ppm when free running. In

practice, approximately 1 frame
drift in 24 hours. Zero ppm when
RF locked to a master.

Supported frame rates 23.98

24.00
25.00
30.0D (drop frame)
30.00
29.97D (drop frame)
29.97

External power USB-C (5V DC)

Internal power Built-in Li-Polymer (3.7V battery

800mAh 2.96Wh). The battery
cannot be replaced by users.

Charging Time Approximately 3.5 hours.

Battery Run Time Approximately 20 hours.

Multi Channel Digital Transceiver 865.050MHz to 923.200MHz

Antenna Internal antennas with diversity

reception capability.

14 UltraSync BLUE User Guide

 Category Specification

RF Range* The typical range for

synchronisation with a master is
approximately 200m (656 feet, 219
yards). This range is based on an
uninterrupted line of sight. If there
are obstacles between a slave and
master, the range can be reduced.

Bluetooth® Range Bluetooth low energy range (BLE)

for lower power consumption.
Designed for use in same room as
other Bluetooth-enabled devices.

*Typical range. The range can vary.

UltraSync BLUE User Guide 15

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16 UltraSync BLUE User Guide

Chapter 2:
Quick Set Up
Let's get you up and running. These sections explain how to pair

Quick Set Up
your UltraSync BLUE with your recording devices and sync it with
other UltraSync BLUEs (or different Timecode Systems
products).

Pair with Recording Devices 18

Sync with other Timecode Devices 20
Set the Timecode 25
Set the Frame Rate 27
Set the User Bits 28

UltraSync BLUE User Guide 17

Pair with Recording Devices

To get your UltraSync BLUE to send timecode to your recording

device(s), you need to pair them via Bluetooth®.

UltraSync BLUE can pair with up to four recording devices at the

same time.

Note: If you use a Timecode Systems :pulse as a master, you

can use BLINK Hub to control and monitor your UltraSync
BLUEs and their recording devices remotely. For remote
control you will need to have one UltraSync BLUE for each
recording device.

To pair your UltraSync BLUE with a recording device, such as an

iPhone:

1. On your recording device, enable Bluetooth and pairing mode.

The configuration settings required vary for different devices, for
example, for IOS devices, you will need to install the Mavis video
app. Please visit
https://www.timecodesystems.com/PRODUCTS-
HOME/ULTRASYNCBLUE for specific instructions on setting up
your device.

18 UltraSync BLUE User Guide

 2. Make sure your UltraSync BLUE is switched on (see Switch
UltraSync BLUE On and Off on page 8).
3. Press the Select button to display the main menu.
4. Choose Bluetooth Pair and press Select.
The Wait to Pair line changes to <Searching> as the UltraSync
BLUE searches for other Bluetooth devices in range. When it
detects your recording device, it will pair with it.

UltraSync BLUE not Pairing?

If your recording device is within range and the UltraSync BLUE

cannot pair with it, make sure that you have enabled Bluetooth on
your device. If it is already enabled, try disabling Bluetooth and then
re-enabling it. If the UltraSync BLUE is still unable to pair, select the
Bluetooth Pair menu and choose Clear Table, and then Confirm. This
clears the UltraSync BLUE's memory of previous pairings.
If you are still unable to pair the UltraSync BLUE with your recording
device, contact Timecode Systems for advice.

UltraSync BLUE User Guide 19

Sync with other Timecode Devices

To get your UltraSync BLUE to synchronise with other UltraSync

BLUEs (or other Timecode Systems timecode sync products):

l Set the RF Channel and RF Region (see page 21)

l Choose a Mode (see page 23).

When the mode and RF settings are in place, the UltraSync BLUE can
connect and sync with other UltraSync BLUEs via radio (RF). This
timecode is then passed on to the recording devices via Bluetooth.

UltraSync BLUE (1) is set to run in Int Master RF TX mode and is the
master in the RF network. The other UltraSync BLUEs (2) are set to
run in RF Slave mode. The slaves sync with the master.

20 UltraSync BLUE User Guide

Set the RF Channel and RF Region

Your UltraSync BLUE uses radio (RF) to synchronise with other

Timecode Systems devices. It can only connect with devices that use
the same RF channel and RF region.

Note: The RF region setting may be disabled due to FCC

regulations. If you cannot access the RF region setting and
need to use your UltraSync BLUE in a different country,
please contact Timecode Systems for advice.

To set the RF channel (radio frequency) and RF region:

1. Make sure your UltraSync BLUE is switched on (see Switch

UltraSync BLUE On and Off on page 8).
2. Press the Select button to display the main menu.
3. Scroll down to the RF Settings option and press Select.
4. On the RF Control screen, choose RF Channel and press Select.

5. Change the channel to the appropriate number and press

Select. There are 14 channels available.

UltraSync BLUE User Guide 21

 6. Choose the Confirm option and press Select (or choose Back to
return to the previous screen).
7. On the RF Control screen, choose RF Region and press Select.

8.
1. Use the Up and Down buttons to choose the appropriate area:
l Europe/UK
l Japan/China
l US/CA/AU/NZ (for USA, Canada, Australia, or New
Zealand).
9. Press the Select button.
10. Choose the Confirm option and press Select (or choose Back to
return to the previous screen).

22 UltraSync BLUE User Guide

Choose a Mode

UltraSync BLUE can run in one of three modes:

Mode Description

Int Master RF TX The UltraSync BLUE is the master in the network. It

uses its own timecode settings and sends them to
slave devices. The slave devices sync with the
UltraSync BLUE master.

RF Slave The UltraSync BLUE is a slave in the network. It

receives timecode, frame rate, and user bits timecode
and frame rate from the master device and
synchronises to those.

Free Run The UltraSync BLUE does not connect to other

Timecode Systems devices. It uses its own timecode,
frame rate, and user bits timecode and frame rate
settings.

To learn more about the modes, see Example Setups on page 31.
To set the mode:

1. Make sure your UltraSync BLUE is switched on (see Switch

UltraSync BLUE On and Off on page 8).
2. Press the Select button to display the main menu.

3. Scroll down to the Device Mode option and press Select.

UltraSync BLUE User Guide 23

 4. Choose the mode for your UltraSync BLUE.

5. Press the Select button.

6. Choose the Confirm option and press Select (or choose Back to
return to the previous screen).

When you have set the mode, you need to set the RF channel and RF
region so that the UltraSync BLUE uses the correct radio frequency.

If you have set your UltraSync BLUE to run in RF Slave mode, it will
use its own timecode settings until it is in range of a master device.
The radio range is 200m approx. When the UltraSync BLUE is in range,
it will sync to the master device's timecode.
If you set your UltraSync BLUE to run in Int Master RF TX mode or
Free Run mode, you need to Set the Timecode (see page 25).
You may also want to Set the Frame Rate (see page 27) and Set the
User Bits (see page 28).

24 UltraSync BLUE User Guide

Set the Timecode

If you're using your UltraSync BLUE in Int Master RF TX mode or Free

Run mode, you need to enter its timecode settings. The UltraSync
BLUE will use the timecode settings that you provide, and will send
the timecode to your recording device via Bluetooth®.
If your UltraSync BLUE is a master, it will also send the timecode to
other Timecode Systems devices via radio, so that they can all
synchronise.

Note: Using an UltraSync BLUE in RF Slave mode? You don't

need to enter the timecode settings as your slave UltraSync
BLUE will synchronise with the master device as soon as the
master is in range.

To enter the timecode settings:

1. Make sure your UltraSync BLUE is switched on (see Switch

UltraSync BLUE On and Off on page 8).
2. Press the Select button to display the main menu.

3. Choose the Timecode option and press Select.

4. Choose the Set Timecode option and press Select.

UltraSync BLUE User Guide 25

 5. Enter the time you want the UltraSync BLUE to use. The first two
digits are selected automatically and you can use Up and Down
to change them. Press Select to move to the next pair of digits
and use Up and Down to change those. Repeat until you have
set all of the digits.
6. Press the Select button.
7. Choose the Confirm option and press Select (or choose Back to
return to the previous screen).

26 UltraSync BLUE User Guide

Set the Frame Rate

If you are using your UltraSync BLUE for professional broadcasting,

you need to set its frame rate to match the frame rate of your
recording equipment. But if you are using your UltraSync BLUE for
online content, such as a vlog, you can use the default frame rate (or
choose a higher frame rate for a smoother image). Movies and other
cinematic productions are usually filmed at 24 frames per second.
UltraSync BLUE supports these frame rates:

Frame rate per second Standard Used in

25, 23.98, 24.00 PAL UK, EU, most other

countries

29.97, 29.97 dropframe, 30.00, 30.00 NTSC USA, Canada, Mexico,

dropframe Japan

To set the frame rate:

1. Make sure your UltraSync BLUE is switched on (see Switch

UltraSync BLUE On and Off on page 8).
2. Press the Select button.
3. Choose the Timecode option and press Select.
4. Choose the Frame Rate option and press Select.
5. Use the Up and Down buttons to choose a frame rate and press
Select.
6. Choose the Confirm option and press Select (or choose Back to
return to the previous screen).

Note: If your UltraSync BLUE is running in RF slave mode, it

will receive and use the frame rate settings from the master
device in the network. You don't need to set the frame rate
on a slave.

UltraSync BLUE User Guide 27

Set the User Bits

If your UltraSync BLUE is in Int-Master RF TX mode or Free-Run

mode, you can add extra information to your recordings. The extra
information is known as user bits and it consists of 4 pairs of digits. A
common use of user bits is to add the date and scene number to a
recording.

The UltraSync BLUE sends the user bits to your recording device via
Bluetooth (along with the frame rate and timecode).

Note: If your UltraSync BLUE is in RF Slave mode, its user bits

are set by the master device.

Note: The user bits consist of four pairs of hexadecimal

characters. You can use any character in the range 0-F (0, 1, 2,
3, 4, 5, 6, 7, 8, 9, A, B, C, D, E, F).

28 UltraSync BLUE User Guide

To set the user bits:

1. Make sure your UltraSync BLUE is switched on (see Switch

UltraSync BLUE On and Off on page 8).
2. Press the Select button.
3. Choose the Timecode option and press Select.
4. Choose the User Bits option and press Select.
5. Use the Up and Down buttons to change the digits and press
Select to move on to the next pair of digits. When you have set
the fourth pair of digits, the confirm screen appears.
6. Choose the Confirm option and press Select (or choose Back to
return to the previous screen).

If you do not set the user bits, the UltraSync BLUE uses the default
user bits (00:00:00:00).

UltraSync BLUE User Guide 29

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30 UltraSync BLUE User Guide

Chapter 3:
Example Setups

Example Setups
UltraSync BLUEs are designed to work in a network of devices.
You could have a network that only contains UltraSync BLUEs
paired to recording devices, or you could have a more complex
'pro' network. In the 'pro' network, the UltraSync BLUEs sync with
other Timecode Systems products, which are connected to pro
recording equipment.

Here, you can find examples of different networks:

UltraSync BLUE Network 32

Pro Network 33
Free Run 36

UltraSync BLUE User Guide 31

UltraSync BLUE Network

With UltraSync BLUE you can create a network of synchronised

devices, even if you're not using high-end cameras, sound recorders,
and our pro devices such as the :pulse.
You can sync the UltraSync BLUE with other Timecode Systems
products, such as the SyncBac PRO or other UltraSync BLUEs. The
devices use radio to sync the timecode.
The UltraSync BLUE can then send the timecode to 1-4 recording
devices via Bluetooth.
In this example network, there are three UltraSync BLUEs, where (1) is
the master and (2) are the slaves. The master connects to the slaves
via radio and they all sync to the master's timecode settings. The
master sends its timecode via Bluetooth to 4 smartphones. Each
slave also sends the timecode to smartphones (4 smartphones per
slave).

32 UltraSync BLUE User Guide

For this type of network, you need to:

1. Pair the UltraSync BLUEs with the recording devices.

2. Set one UltraSync BLUE to run in Int Master RF TX mode.
3. Set one or more UltraSync BLUEs to run as RF slaves.

Pro Network

You can use the UltraSync BLUE as part of a network that uses other
Timecode Systems products and professional recording devices. This
is useful when you want to use pro cameras and sound recorders for
some scenes, but also want to use smartphones for creative angles.
Any Timecode Systems unit can be a master to an UltraSync BLUE.
The UltraSync BLUE can be paired to up to four recording devices via
Bluetooth.
If you are using a :pulse or :wave as the master, you can use BLINK
Hub for remote monitoring and control of your UltraSync BLUE. BLINK
Hub is a Timecode Systems application, and you can use it to:

l See which recording devices are paired with your UltraSync

BLUE.
l Control and monitor your paired recording devices remotely. For
remote control, you will need to have one UltraSync BLUE for
each recording device.

The following image shows a possible pro network, where the

UltraSync BLUEs are added as RF slaves and the :pulse is the master.
The :pulse, UltraSync BLUEs, and UltraSync ONEs all sync via radio
(RF).
The :pulse supports our BLINK Hub app, which you can use for
remote control and monitoring.

UltraSync BLUE User Guide 33

34 UltraSync BLUE User Guide
To add your UltraSync BLUEs to a pro network of devices:

1. Pair them with the recording devices.

2. Set them to run as RF slaves.

If you wanted to, you could set one UltraSync BLUE to run as the
master and provide the timecode to all of the devices in the network.
But in a pro network, it is more common to have the UltraSync BLUE
as a slave.

UltraSync BLUE User Guide 35

Free Run

If you want to use your UltraSync BLUE as a standalone device, set it

to use Free Run mode. In this mode, your UltraSync BLUE will provide
timecode to your recording devices via Bluetooth, but radio (RF) is
turned off. This means it will not sync with other Timecode Systems
products (and it uses less battery power as RF is not used).

To get your UltraSync BLUE to free run:

1. Set the UltraSync BLUE to run in Free Run mode.

2. Set the timecode, frame rate, and user bits* timecode and
frame rate for the UltraSync BLUE.
3. Pair the UltraSync BLUE with the recording devices.

*User bits is optional.

36 UltraSync BLUE User Guide

Chapter 4:
Display Settings

Display Settings
Learn how to change the display settings and lock your UltraSync
BLUE:

Key Lock 38
Screen Brightness 40
Screen Light Timeout 41
LED Brightness 42

UltraSync BLUE User Guide 37

Key Lock

You can lock the UltraSync BLUE's menus so that most of the options
are unavailable until the menu is first unlocked. Locking the menus
can be useful when you have set up your UltraSync BLUE and want to
lock it so that other people cannot change the settings without first
unlocking it.

Note: Key lock is on by default.

To use key lock:

1. Make sure your UltraSync BLUE is switched on (see Switch

UltraSync BLUE On and Off on page 8).
2. Press the Select button to display the main menu.

3. Press the Up button to scroll to the Key Lock/Unlock menu (it is

above Timecode in the Main Menu).

4. Press the Select button.

38 UltraSync BLUE User Guide

 5. Choose a key lock option and press Select.

Option Description

Lock Menus Lock the menus instantly. Only the Key

Now Lock/Unlock menu will be available to use.

Unlock Menus Release the lock so that all menus are made
available again. This option is only shown if the
UltraSync BLUE is currently locked.

Timed Lock Lock the menus after a delay.

Never Lock Do not lock the menus.

6. Choose the Confirm option and press Select (or choose Back to
return to the previous screen).

UltraSync BLUE User Guide 39

Screen Brightness

You can control how bright the UltraSync BLUE's screen shines. For
example, you might want to decrease the brightness if you are
setting up the UltraSync BLUE for use in dark conditions.

1. Make sure your UltraSync BLUE is switched on (see Switch

UltraSync BLUE On and Off on page 8).
2. Press the Select button to display the main menu.

3. Choose the Display option and press Select.

4. Choose the Brightness option and press Select.
5. Set the brightness level (1 is dimmest, 10 is brightest) and press
Select.

40 UltraSync BLUE User Guide

Screen Light Timeout

To preserve battery life, your UltraSync BLUE automatically dims the

brightness of its screen after a certain amount of time. You can set
this amount of time in the Display menu.

1. Make sure your UltraSync BLUE is switched on (see Switch

UltraSync BLUE On and Off on page 8).
2. Press the Select button to display the main menu.

3. Choose the Display option and press Select.

4. Choose the Timeout option and press Select.
5. Choose a timeout option and press Select.

Option Description

Short The UltraSync BLUE dims the screen after 10

seconds.

Long The UltraSync BLUE dims the screen after 20

seconds.

Never The UltraSync BLUE does not dim the screen

automatically.

UltraSync BLUE User Guide 41

LED Brightness

You can control how bright the UltraSync BLUE's LED shines.

1. Make sure your UltraSync BLUE is switched on (see Switch

UltraSync BLUE On and Off on page 8).
2. Press the Select button to display the main menu.
3. Choose the Display option and press Select.
4. Choose the LED Level option and press Select.
5. Set the brightness level (01-05, where 01 is dimmest, 05 is
brightest) and press Select.

42 UltraSync BLUE User Guide

Chapter 5:
Status Information
Your UltraSync BLUE has a collection of status displays that you
can use to view current information about the unit.

Main Screen 44
Version Number and Serial Number 46

Status
Bluetooth® Status 47
Synchronisation Status 48

UltraSync BLUE User Guide 43

Main Screen
The main screen is displayed when you are not using the UltraSync
BLUE to view other status displays or to access menu options.

Key Description

1 The timecode that is being used by the UltraSync BLUE.

2 The name of the recording device that is paired with the

UltraSync BLUE.

3 The UltraSync BLUE's mode.

4 The country/area and RF channel that is used by the UltraSync

BLUE. Ch. is for channel, and the first two letters after Ch.
indicate the country /area (CE for Europe, JP for Asia, FC for
USA, Canada, Australia, and New Zealand). The two numbers
indicate the RF channel.

5 A battery icon that shows an estimate of the remaining

battery power, based on the settings that are currently in use.

6 Bluetooth icon shows that the UltraSync BLUE is using

Bluetooth to pair with a device.

7 Bluetooth signal. The number represents the signal strength

(0-7 where 7 is the maximum signal strength).

44 UltraSync BLUE User Guide

 Key Description

8 RF icon shows that the UltraSync BLUE is in RF Slave mode

and is currently receiving timecode from a master device. The
timecode is received via radio (RF).

9 RF signal. The number represents the radio signal strength (0-

7 where 7 is the maximum strength).

UltraSync BLUE User Guide 45

Version Number and Serial Number

If you contact Timecode Systems technical support, you may be

asked to provide the serial number of your UltraSync BLUE. You may
also be asked what version of the firmware your UltraSync BLUE is
running. To find this information:

1. Make sure your UltraSync BLUE is switched on (see Switch

UltraSync BLUE On and Off on page 8).
2. Display the Main Status screen.
3. Use the Up and Down buttons to scroll to the screen that shows
UltraSync BLUE at the top.

Status Description

Ser.No The serial number of your UltraSync BLUE.

F/W The version of the firmware installed on your UltraSync BLUE.

BLE The version of Bluetooth supported by your UltraSync BLUE.

46 UltraSync BLUE User Guide

Bluetooth® Status

You can view the status of the Bluetooth pairing:

1. Make sure your UltraSync BLUE is switched on (see Switch

UltraSync BLUE On and Off on page 8).
2. Display the Main Status screen.
3. Use the Up and Down buttons to scroll to the screen that shows
Bluetooth at the top.
The Bluetooth status shows whether the UltraSync BLUE is
connected to a device via Bluetooth. If it is connected, the name
of the paired device is shown and the RSSI entry shows the
signal strength.

UltraSync BLUE User Guide 47

Synchronisation Status

You can use the synchronisation status screen to check if your

UltraSync BLUE is syncing with other UltraSync BLUEs or other
Timecode Systems devices.

1. Make sure your UltraSync BLUE is switched on (see Switch

UltraSync BLUE On and Off on page 8).
2. Display the Main Status screen.
3. Use the Up and Down buttons to scroll to the screen that shows
TCR or TCG at the top.

Status Description

TCR or TCR (timecode receiving) is shown if your UltraSync

TCG BLUE is a slave.
TCG (timecode generated) is shown if your UltraSync
BLUE is a master.
Next to TCR/TCG is the timecode that your UltraSync
BLUE is using.

User The user bits that your UltraSync BLUE is using.Reserved

for use in future updates to the UltraSync BLUE.

FPS The frame rate that your UltraSync BLUE is using.

Master The name of the master device that the UltraSync BLUE
is synchronised with (only available if your UltraSync
BLUE is in RF Slave mode).
If your UltraSync BLUE is in a master mode, the status
shows the number of slaves connected to the master.

48 UltraSync BLUE User Guide

Chapter 6:
Troubleshooting

Troubleshooting
In this chapter, you can find troubleshooting information and
instructions on how to reset your UltraSync BLUE. If you are
experiencing problems that are not covered here, please visit
https://support.timecodesystems.com for up-to-date FAQs and
manuals.

UltraSync BLUE not Responding to Select button 50

UltraSync BLUE Battery not Charging 50
UltraSync BLUE Slave not Connecting to Master 51
Slave is Connecting to the Wrong Master 51
Update your UltraSync BLUE 52
Reset 53
Restore Factory Settings 54

UltraSync BLUE User Guide 49

UltraSync BLUE not Responding to Select button

In the unlikely event that your UltraSync BLUE does not display the
menu when you press the Select button, try a Reset (see page 53).

UltraSync BLUE Battery not Charging

If the UltraSync BLUE battery is not re-charging when you use a USB-
C charger:

1. Switch your UltraSync BLUE off (see Switch UltraSync BLUE On

and Off on page 8).
2. Check that the USB-C port on the UltraSync BLUE is clear. USB-
C ports can get clogged with lint from pockets or dirt and dust
from the environment.
3. Try using a different charger.
4. Try using a different cable.

If the problem persists, contact Timecode Systems for advice.

50 UltraSync BLUE User Guide

UltraSync BLUE Slave not Connecting to Master

If your UltraSync BLUE is not receiving timecode from a master

device, it could be due to:

l The master device being switched off. Make sure the master
device is on and has sufficient battery power.
l UltraSync BLUE is set to Int Master RF TX mode. The UltraSync
BLUE can only connect with a master device if the UltraSync
BLUE is running in RF Slave mode (see Sync with other
Timecode Devices on page 20).
l The master is out of range. The UltraSync BLUE will use its own
timecode settings until a master is back in range.
l The UltraSync BLUE is not set to use the same RF Channel as
the master (see Sync with other Timecode Devices on page 20).
l The UltraSync BLUE and/or the master are not set to the correct
country/area. You need to set the UltraSync BLUE and master to
the country/area in which they are being used (see Sync with
other Timecode Devices on page 20).

Slave is Connecting to the Wrong Master

If your UltraSync BLUE is running in slave mode and connects to the

wrong master device, it is likely that there are multiple masters in the
same RF network. An RF network should only have one master
device (one master using the specific RF channel for the network (see
Sync with other Timecode Devices on page 20).

UltraSync BLUE User Guide 51

Update your UltraSync BLUE

You can keep your UltraSync BLUE up-to-date with the latest
features by using the Timecode Systems USB updater app. You can
download the USB updater from our firmware page and it can be
used on Mac or Windows:
https://www.timecodesystems.com/support/firmware/
Instructions are provided on the firmware page.
The USB updater app scans for firmware updates and installs them to
your UltraSync BLUE automatically.

Note: Do not turn off your UltraSync BLUE during the update
process.

52 UltraSync BLUE User Guide

Reset

In the highly unlikely event that your UltraSync BLUE becomes

unresponsive and you cannot access the menus, you should try a
reset:

1. Press and hold the Up and Down buttons at the same time for
10 seconds . Do not worry if the screen flickers a little as you hold
the buttons down - this is normal.’.
2. Keep the Up and Down buttons pressed down until the
UltraSync BLUE appears to switch off.
3. Release the Up and Down buttons. The UltraSync BLUE restarts.

When the UltraSync BLUE restarts, it still has all of the settings that
were in place before you reset it. If it is still unresponsive, try
performing a factory reset. A factory reset will restore your UltraSync
BLUE's original settings so any existing settings will be lost (see
Restore Factory Settings on page 54).

UltraSync BLUE User Guide 53

Restore Factory Settings

You can reset your UltraSync BLUE to its original state. This can be
useful if you want to start with a completely fresh UltraSync BLUE, for
example, when moving the UltraSync BLUE into another network.

Note: If you want to reset the UltraSync BLUE without losing

the existing settings, see Reset on page 53.

To restore the factory settings of your UltraSync BLUE:

1. Make sure your UltraSync BLUE is switched on (see Switch

UltraSync BLUE On and Off on page 8).
2. Press the Select button.
3. Choose Power and press Select.
4. Choose Factory Reset and press Select.
5. Choose the Confirm option and press Select (or choose Back to
return to the previous screen).

54 UltraSync BLUE User Guide

 Warranty and Conformity
Chapter 7:
Warranty and
Conformity
To learn about the warranty and the conformity declarations,
see:

Warranty 56
Free Extended Warranty 56
Quality Declarations 57
EC Declaration of Conformity 59

UltraSync BLUE User Guide 55

Warranty
All products sold by Timecode Systems Limited are warranted to the
original purchaser against defects in materials and workmanship for
(one) year from the date of original purchase.
However, this warranty excludes accessories, batteries and cables.
Also, this warranty does not apply to any instrument determined by
Timecode Systems Limited to have been subjected to customer
alteration, modification, negligence or misuse.
In the event of any defects determined to be covered by this
warranty, Timecode Systems Limited will, at its sole option, repair or
replace the defective instrument without charge. To obtain warranty
service the defective instrument must be returned within one year
from purchase to:
TIMECODE SYSTEMS LIMITED
ATTN: Repair Department
Unit 6, Elgar Business Centre
Moseley Road, Hallow
Worcester, WR2 6NJ, UK
Telephone +44 (0) 1700 808 600
All transportation and shipping costs are the responsibility of the
purchaser.

Free Extended Warranty

You can extend your UltraSync BLUE warranty to 18 months for free!
All you need to do is register your UltraSync BLUE with us.
Register your UltraSync BLUE at:
https://www.timecodesystems.com/products-home/register/

56 UltraSync BLUE User Guide

Quality Declarations

RF Exposure Warning Statement:

To comply with FCC/IC RF exposure limits for general population /

uncontrolled exposure, the external antenna(s) used for this
transmitter must be installed to provide a separation distance of at
least 20 cm from all persons and must not be co-located or operating
in conjunction with any other antenna or transmitter.

FCC Warning Statement:

This device complies with Part 15 of the FCC Rules.

Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including
interference that may cause undesired operation.
This equipment complies with FCC radiation exposure limits set forth
for an uncontrolled environment. End users must follow the specific
operating instructions for satisfying RF exposure compliance. This
transmitter must not be co-located or operating in conjunction with
any other antenna or transmitter.
Changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate
the equipment.

UltraSync BLUE User Guide 57

Industry Canada Statements:

This device complies with Industry Canada licence-exempt RSS

standard(s). Operation is subject to the following two conditions: (1)
This device may not cause interference, and (2) This device must
accept any interference, including interference that may cause
undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada
applicables aux appareils radio exempts de licence. L'exploitation est
autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas
produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter
tout brouillage radioélectrique subi, même si le brouillage est
susceptible d'en compromettre le fonctionnement.
Industry Canada - Class B This digital apparatus does not exceed the
Class B limits for radio noise emissions from digital apparatus as set
out in the interference-causing equipment standard entitled “Digital
Apparatus,” ICES-003 of Industry Canada.

Cet appareil numérique respecte les limites de bruits

radioélectriques applicables aux appareils numériques de Classe B
prescrites dans la norme sur le matérial brouilleur: “Appareils
Numériques,” NMB-003 édictée par l’Industrie.
Under Industry Canada regulations, this radio transmitter may only
operate using an antenna of a type and maximum (or lesser) gain
approved for the transmitter by Industry Canada. To reduce potential
radio interference to other users, the antenna type and its gain should
be so chosen that the equivalent isotropically radiated power (e.i.r.p.)
is not more than that necessary for successful communication.

58 UltraSync BLUE User Guide

EC Declaration of Conformity
We,
Timecode Systems Ltd.
Unit 6 Elgar Business Centre
Moseley Road
Hallow
Worcester
WR2 6NJ
UK
declare that the Declaration of Conformity is issued under our sole
responsibility and belongs to the following product(s):

Type of Product Wireless timecode sync accessory

Model UltraSync BLUE

FCC ID AYV- USYNBL

IC ID 10427A- USYNBL

Object of the declaration:

UltraSync BLUE User Guide 59

The object of the declaration described above is in conformity with
the relevant Union harmonization legislation:

l To demonstrate compliance with Article 3.2 of the RED

l To demonstrate compliance with Article 3.1(b) of the RED

The following harmonized standards and technical specifications

have been applied:

EN 300 328 V2.1.1:2016

EN 301 489-17 V3.1.1:2017

EN 301 489-1 V2.1.1:2017

EN 300 220-2 V3.1.1:2017

EN 300 220-1 V3.1.1:2017

DRAFT EN 301 489-3 V2.1.1:2017

EN 301 489-1 V2.1.1:2017

Paul Scurrell
Timecode Systems

60 UltraSync BLUE User Guide

Chapter 8:
Safety and Disposal

Safety and Disposal

Please read the important safety and recycling information
regarding your UltraSync BLUE and its battery:

Battery Safety and Disposal 62

UltraSync BLUE User Guide 61

Battery Safety and Disposal

Inside the UltraSync BLUE there is a battery that may contain toxic
heavy metals and is subject to hazardous waste regulations. Please
follow the battery safety instructions and use and dispose of your
battery safely and responsibly.

Battery Safety

DANGER - Risk of burns, injury, battery damage

Do not attempt to remove or disassemble the battery.

Do not expose the battery to heat or liquid.

Do not use or charge the battery in temperatures above

60°C.

Do not bend, pierce, or crush the battery.

Do not allow the battery to come into contact with metal

objects.

Do not weld the battery.

Only use the product and charge the battery as described in

the user guide. Incorrect use could result in fire, explosion,
smoke, heat, and battery leakage.

Do not use a damaged battery.

Do not put product or battery into a microwave oven, dryer,

or high-pressure container.

If the battery does not charge in the expected time, stop

charging and contact Timecode Systems for advice.

62 UltraSync BLUE User Guide

 DANGER - Risk of burns, injury, battery damage

Stop using the product if there is abnormal heat, odour,

discoloration, or deformation when in use, charging or in
storage.

If the battery leaks on to your skin or clothes, wash with

fresh water immediately.

If liquid from the battery gets into your eyes, do not rub
them. Wash your eyes with fresh water and seek medical
attention immediately.

Disposal and Recycling

Please do not dispose of your UltraSync BLUE, its battery, or

accessories such as chargers, with your household waste. Make sure
you follow the local legal requirements for battery disposal and
recycling.

By disposing of the battery in the proper manner, you help to avoid

possible hazards to the environment and public health that could
otherwise be caused by improper treatment of batteries. The
recycling of materials contributes to the conservation of natural
resources.

UltraSync BLUE User Guide 63

 This page is intentionally blank to allow for double-sided printing.

64 UltraSync BLUE User Guide

 Diversity 14
Index
Drift 14

A E

Accuracy 14 EC declaration of
conformity 59
Antenna 14
Europe 22
Australia 22
Europe/UK 22

B Extreme temperatures 12

Battery
F
Cold conditions 12
Factory settings 54
Hot conditions 12
FCC warning 57
Blue LED 11
FPS master 27
Brightness 40, 42
FPS modes 14

C Frame drift 14

Canada 22 Frame Rate 27

Charging 12 Frame rate per second 27

Charging time 14 Free Run 23, 36

China 22 Free running 36

Cold conditions - battery 12

G
Controls 10
Getting Started 17

D Green LED 11

Digital transceiver 14
H
Dimensions 14
Hot conditions - battery 12
Display 10
Disposal 61

UltraSync BLUE User Guide 65

 Multi-channel digital
I
transceiver 14
Industry Canada
statements 58 N
Int Master RF TX 23 Networks 31
New Zealand 22
J

Japan 22 O
Japan/China 22 OLED 14

K P
Key Lock 38 Power 14
Charging time 14
L
External 14
LED 11
Internal 14
Blue 11
Green 11 Q
Red 12 Quality declarations 57
LED Brightness 42 Quick Setup 17

M R
Main screen 44 Range 15
Master FPS 27 Recycling 61
Master frame rate per Red LED 11
second 27
Reset 53
Mode 23
RF Channel 21
Modes 31
RF exposure 57
Mounting 13
RF Region 21

66 UltraSync BLUE User Guide

 RF Slave 23 User bits 28

S V

Safety 61 Version number 46

Screen Brightness 40-41
W
Screen Light Timeout 41
Serial number 46 Warranty 56

Signal strength 44
Specification 14
Status indicator LED 11
Status information 43
Synchronisation Status 48

TCG 48
TCR 48
Technical specification 14
Timecode 25
Timecode Systems address 56
Timeout 41

UK 22
United States of America 22
Update 52
US/CA/AU/NZ 22
USB updater app 52

UltraSync BLUE User Guide 67

 Timecode Systems
Unit 6, Elgar Business Centre
Hallow
Worcester
WR2 6NJ
UK
+44 (0) 1700 808 600
contact@timecodesystems.com
www.timecodesystems.com