TO BE FILLED BY SUPREME

PU Name :
SUPPLIER'S CORRECTIVE ACTION PLAN Sr.No:
(SCAP) Date:
Supplier Supplier Code:
Part Description: Part No.: BLU
When Observed ( Date / Period) GR/Invoice No.: CE
A PROBLEM STATEMENTShould Answer ISSUE REPORTED : REPEAT / 1'ST TIME
FIL
CU
What (is the problem? (Expression by customer) Problem Statement
Who is affected
Where Location
When Since
The reasons
Why is the problem • NOT CHEC
• WRONG C
How much Qty • CHECKING
( Problem statement should answer 5W 1H ie What, When,Who,Where, & How. • DIMENSIO
• WRONGLY
( Attach sketch / data for details where required ) • SENT KNO
• SAMPLING
TO BE FILLED BY SUPPLIER • DRAWING
B REASON FOR SENDING NOT OK PARTS : (Route cause for non detection at vendor end) off not addre
• DEFECTIV
5 WHY ANALYSIS (ANALYSIS FOR NOT DETECTING DEFECT AT SUPPLIER END) calibration da
WHY WHY WHY WHY WHY • PACKING /
approval) OR
• WRONG S
1. Check the current detection method at process and final Inspection. • SKIP FROM
2. Check the Inspection frequncy employee is
3. Check the Skill of the Inspection personnel.
4. Write WHY WHY analysis for passing not OK parts.
5. Then write the correct reason for passing not Ok parts to M&M from WHY
WHY analysis.

C ACTION TAKEN TO DISPOSE NON -CONFORMING PARTS:

1. Provide th
customer en
and WIP.
2. Give the d
reworked pro
D ROOT CAUSE ANALYSIS OF PROBLEM: YES NO

Machine Man Measurement

Is operator trained ?
Is the specified M/C used ? YES NO Are instruments / gauges
1. Check
YES NO Is operator is under training ? calibrated ? process.
Is M/C in good condition ? YES 2. Check
YES NO NO 4.Use Ca
YES NO Is operator temporary ? Are Control Methods root caus
Is it a substitute M/C ? Capable to detect possible
YES NO
YES NO Is it due to Bad Rework ? Non conformity?
Are M/C parameters known ? YES NO YES NO
YES NO Are specified
Parameters are respected ? Control Methods used
YES NO YES NO
*** *** ***

Are Control Plan/SOP available near M/C? Is the specified Raw Matl./Tooling used ? Is process needs
Brief d
YES NO YES NO environmental control?
Are Control Plan respected ? Is the Raw Matl./Tooling Supplier change ? YES NO
YES NO YES NO Is it implemented ?
Is the defect part was detected Is the heat treatment method change ? YES NO
by operator / inspector & later YES NO Does it conform ?
mixed with production ? YES NO
YES NO
*** *** ***

Method Material / Tooling Environment

*** Space provided for any other cause
 PU Name :
SUPPLIER'S CORRECTIVE ACTION PLAN Sr.No:
(SCAP) Date:
Analysis Conclusion:-

Write the Root cause from the analysis.

E CORRECTIVE ACTION PLAN: ( Actions planned to avoid recurrence )

Sr. Target
Major causes identified Action Plan Action By Comp. On
No. Date

Target date
Write the corrective action to decided for
Resposible
Write the causes avoid reoccurance of causes
person name. completion Actual
Identified in B & E Identified in B & E
. date of
completion
.

F ACTION TAKEN TO PREVENT RECURRENCE

1
2
Write down the corrective
3 actions implemented from F
4
5

G CORRECTIVE ACTION PLANNED IN SIMILAR PARTS/CASES ACROSS DEPT./ PRODUCTS/ PLANT

( HORIZONTAL DEPLOYMENT )

Write the other part Effective

Implement the corrective and Actual
numbers which are date of
preventive action taken in E Resposible date of
having the same completion
and F person name. completion
process .

Any chang
H Following quality documents changed due to implemented action plan : quality doc
instruction,
( mention doc. no.) SOP, etc.)
implementa
plan shall b
Process Flow Chart Gauge Drawing document
supplier. An
PFMEA Fixture Drawing send along
Control Plan
Work instruction / SOP

I EFFECTIVENESS MONITORING : - To be filled by M&M Representative (after 3 months)

Are actions taken are sufficient to fix the problem YES NO

Are actions planed completed / implemented YES NO

Is problem repeated in lots received after SCAP issue Date YES NO

FOR MAHINDRA & MAHINDRA ( A.S.) SUPPLIER'S REPRESENTATIVE

Signature / Date Signature / Date

MQS/SCAP/ F/01 Rev.02 6/25/2007

The persons responsible fo

the particular SCAP shall
sign at the respective place
provided.
 TO BE FILLED BY M&M
M & M Ltd. PU Name :
Automotive Sector SUPPLIER'S CORRECTIVE ACTION PLAN Sr.No:
(SCAP) Date:
Supplier Supplier Code:
Part Description: Part No.:
When Observed ( Date / Period) GR/Invoice No.:
A PROBLEM STATEMENTShould Answer ISSUE REPORTED : REPEAT / 1'ST TIME
What (is the problem? (Expression by customer) Problem Statement
Who is affected
Where Location
When Since
Why is the problem
How much Qty
( Problem statement should answer 5W 1H ie What, When,Who,Where, & How.
( Attach sketch / data for details where required )
TO BE FILLED BY SUPPLIER
B REASON FOR SENDING NOT OK PARTS : (Route cause for non detection at vendor end)
5 WHY ANALYSIS (ANALYSIS FOR NOT DETECTING DEFECT AT SUPPLIER END)
WHY WHY WHY WHY WHY

C ACTION TAKEN TO DISPOSE NON -CONFORMING PARTS:

D ROOT CAUSE ANALYSIS OF PROBLEM: YES NO

Machine Man Measurement

Is operator trained ?
Is the specified M/C used ? YES NO Are instruments / gauges
YES NO Is operator is under training ? calibrated ?
Is M/C in good condition ? YES NO YES NO
YES NO Is operator temporary ? Are Control Methods
Is it a substitute M/C ? YES NO Capable to detect
YES NO Is it due to Bad Rework ? Non conformity?
Are M/C parameters known ? YES NO YES NO
YES NO Are specified
Parameters are respected ? Control Methods used
YES NO YES NO
*** *** ***

Are Control Plan/SOP available near M/C? Is the specified Raw Matl./Tooling used ? Is process needs
YES NO YES NO environmental control?
Are Control Plan respected ? Is the Raw Matl./Tooling Supplier change ? YES NO
YES NO YES NO Is it implemented ?
Is the defect part was detected Is the heat treatment method change ? YES NO
by operator / inspector & later YES NO Does it conform ?
mixed with production ? YES NO
YES NO
*** *** ***

Method Material / Tooling Environment

*** Space provided for any other cause
M & M Ltd. PU Name :
Automotive Sector SUPPLIER'S CORRECTIVE ACTION PLAN Sr.No:
(SCAP) Date:
Analysis Conclusion:-

E CORRECTIVE ACTION PLAN: ( Actions planned to avoid recurrence )

Sr. Target
Major causes identified Action Plan Action By Comp. On
No. Date

F ACTION TAKEN TO PREVENT RECURRENCE

1
2
3
4
5

G CORRECTIVE ACTION PLANNED IN SIMILAR PARTS/CASES ACROSS DEPT./ PRODUCTS/ PLANT

( HORIZONTAL DEPLOYMENT )

H Following quality documents changed due to implemented action plan :

( mention doc. no.)

Process Flow Chart Gauge Drawing

PFMEA Fixture Drawing
Control Plan
Work instruction / SOP

I EFFECTIVENESS MONITORING : - To be filled by M&M Representative (after 3 months)

Are actions taken are sufficient to fix the problem YES NO

Are actions planed completed / implemented YES NO

Is problem repeated in lots received after SCAP issue Date YES NO

FOR MAHINDRA & MAHINDRA ( A.S.) SUPPLIER'S REPRESENTATIVE

Signature / Date Signature / Date

MQS/SCAP/ F/01 Rev.02 6/25/2007