ITAM Assessment Guide

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Processes and parameters for Assessment

International Association of Information


Technology Asset Managers

Executive Concerns
Asset Availability and Performance

Cost of Ownership and Cost Allocation


Security, Regulatory and Compliance

End User Experience

Scale the Business

Enterprise Fiscal Accountability


Points for Assessment

Acquisition Management
 Contract Review
 Negotiation Practices
 Acquisition Forms
 Request for Proposal (RFP)
 Request for Information (RFI)
 Acquisition Process
 Request Process
 Approval Process
 Redeployment Process
 Asset Selection Process
 Identify Suppliers
 Justification Process
 Key Vendors
 Lease Process

Asset Identification
 Physical Audit
 Templates of IT Asset Management Forms
 Asset ID Projects
 Acceptance Process
 RMA
 Physical Inventory
 Asset ID Tagging
 Order Reconciliation
 Rejection Criteria and Process

Compliance and Legislation


 Audit Response Process
 Compliance Projects
 Compliance Requirements
 Process Implementation
 SWAT Team Process
 Legislative and Regulatory Advocacy
 Tracking Process
 Action Plan
Communication and Education Management
 Education Planning Efficiency Check
 Change Management Checklist
 Communication Planning
 Learning Plan
 Educational Request
 C&E Projects
 Training and Communication Content Requirements
 Vendor Communication Policy
 Policy Communication Process

Disposal Management
 Disposal Management forms and certifications
 Sample Templates for Disposal Processes
 WEEE Directive
 Workflows
 Disposal Projects
 Record keeping
 Software Harvesting
 Due Diligence
 Disposal Storage
 Reconciliation
 Disposal Audit Process

Documentation Management
 Document Management T&C captures
 Library Standards
 Documentation Tree
 Documentation Projects
 Archive Process and Requirements
 Documentation Criteria and Review Process
 Historical Data
 Documentation Workflow Strategy

Financial Management
 Financial Projects
 Reconciliation Process
 Budget Standards
 Chargeback
 Service Costing
 Contract Review
 Technology Tools
 Marketing and Selling

Policy Management
 Policy workflows
 Establishing Policies
 Policy Review
 Policy Implementation
 Measuring Policy Effectiveness

Project Management
 Project Charter
 Project Resource Selection Process
 Project Closure Report
 Project Monitoring
 SWOT
 Benefit and Cost Checklist
 Benefit evaluation chart
 Business Case
 Business Justification Review
 Project Management Projects
 Project Change Process
 Post Project Review
 Project Risk Management

Vendor Management
 Issue Report
 Vendor Score Card
 Vendor Performance Measure
 Vendor Profile and Qualifications
 Vendor Project Charter
 Vendor Ranking
 Vendor Projects
 Vendor Crisis Management
 Vendor Rules of Engagement
 Consolidation Process
 Gifts and Gratuities Guidelines
 Strategic Vendor Criteria
 Vendor Update Process

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