Museum

Vol XXXI, n° 4, 1979

Four museums: thoughts on

theory and practice, Nepal,
Vatican City, Spain,
Australia
Vol. -XXXI, NO 4,1979
Museum, successor to Mouseion, is
by. the United Nations Eduatioq.b”shed
Suentific and Cultural Organization in Paris.
Museum serves as a quarterly survey of
activities and means of research in the field
of museography.
Opinions expressed by individual
contributors are not necessarily those of
Unesco.

... .. . .- , ... . 1. - . .. , . . .-
. .
.!

-.
EDITOR-IN-CHIEP

Anne Erdös
EDITOR, ENGLISH EDITION

Iris Batembourg
EDITORIAL. ADVISORY BOARD
Om Prakash Agrawal, India
Fernanda Camargo de Almeida, Brazil
Chira Chongkol, Thailand
Joseph-Marie Essomba, President of
OMMSA
Raymonde Frin, France
Saleheddin Hasan Sury, Libyan Arab
Jamahiriya
Jan Jelinek, Czechoslovakia
Grace L. McCann Morley, Adviser, ICOM
Regional Agency in Asia
Luis Monreal, Secretary-Generalof ICOM,
ex-oBcio
Paul Perrot, United States of America
Georges Henri Rivière, Permanent Adviser
of ICOM
Vit& Souslov, Union of Soviet Sodalist
Republics

Each issue: 2 4 F. Subscription rates ERRATUM

(4 issues or corresponding double issues per MUSEUM.VO~. XXXI, NO,1,1979.
year): 72 F (1 year); 1 2 0 F ( 2 years).
Page 67,photo credit 2,
Editorial and publishing offices: should read:
United Nations Educational, Saentific ‘Institut d’Archéologie de l’université
and Cultural Organization, des Sciences Humaines de
7 Place de Fontenoy, 75700 Paris, France Strasbourg’, and not
‘Collection Gallimard’
0 Unesco 1979
Printed in France
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Four museums: thoughts on theory
an d p rac tic e
(Nepal, Vatican City,
Spain,Australia)

Editorial 2 18
Shailesh C. Singh The Natural Hi.rtory Museum of Nepdl, Katmandu 2 19
Walter Persegati The Vatican Museunzs, Vatican City: a choice o f controlled ciscuils 229
José Luis Sert The Joan Miró Foundation: Centre for the Study o f Contenzjoraiy
A1.t in Barcelona 244
Robert Hodge and The nzzt.wum as a conznzunicator: a semiotic analysis of the We,\terif Au.\tralia?l
Wilfred D’Soma Museum Aboriginal Gallery, Perth 2 j 1
 o

The three previous issues of Mirswcriii were devoted to special themes : restitution
and return of cultural property, museum programming, and museums and children
respectively. The next number, Vol. XXXII, No. 1/2, will be a double issue that
will cover iiiterdiscipliiiarity in the museum context. So the time has come for
a pause.
The journal's balance depends on the alternation of thematic issues and more
diversified coverage. Alongside the international treatment of topical problem
areas in museology, Mzrsecriii needs also simply to inform its readers about new _ " _ _

museums and particular museum initiatives.

Thus the present issue contains various descriptions and viewpoints. Although -
it would be paradoxical to find thematic unity where none is intended, this issue
does appear to reflect the lively, changing and often controversial nature of the
museum field itself. Its contributors raise a cross-section of some of the basic ques-
tions that occur to any museologist deeply concerned with the role of his institu-
tion in contemporary society.
The museum's partnership with other institutions and disciplines, for better
educational and cultural development, is implicit in the description of the growth
of a natural history museum at Katmandu, Nepal. Increasing public interest in
some museums creates difficult problems of scale: how best to communicate with
a mass of visitors, facilitate their easy flow through the building and ensure their
comfort and security as well as that of the collections? The description of certain
innovative approaches in the Vatican's Museums adds usefully to the discussion
of these problems. A three-cornered partnership between architect, painter and
museologist marked the planning and creation of the Joan Miró Foundation in
Barcelona. An account of that process continues the discussion on architectural
programming in Vol. X
The museum can also be an agent of social change, especially when it is caught
up in a web of social communication. An analysis by two communications resear-
chers of an ethnographic museum presentation in Perth could be a revelation-or
a provocation-to the museologist. Communication is so dependent on inbuilt
ways of thinking, feeling and seeing, say the two social scientists, that communi-
cation breakdown ' will be the rule not the exception', particularly when presen-
tation of a minority culture is involved.
The questions thus raised will no doubt arouse diverging comments and opi-
nions.
 The Natura/ History
Museum of Nepal,
Katmandu

' Shailesh C. Singh

The Himalayan Kingdom of Nepal, situated on the northern frontier of India,

lies between 80'15' and 88'10' E. longitude and between 26'20' and
30'10' N. latitude. Ranging from the subtropical forests of the southern plains
to the great peaks of the Himalayas in the north, Nepal, with a land area of
140,367 km2 and a population of 1 l . j million, has rich and diversified flora,
fauna and geology. Attracted by this unique natural environment, foreign scien-
tists have been collecting and studying specimens of Nepal's natural history from
every nook and corner of the kingdom for over a century.
In the absence of a natural history museum in Nepal, and of any suitable repo-
sitory where material could be preserved and used for research and exhibition,
specimens collected by foreign scientific missions in the past have been exported
by those missions and preserved and studied abroad. Local scientists were even
unable to have access to reports or other publications based on the specimens,
and so the growth of scientific knowledge and of public education was brought
to a standstill-a very serious matter, as we have at last come to realize. Further,
textbooks available to students of natural history in Nepal were mostly based
on the species and environmental conditions of other parts of the world, with
few or no references to indigenous material, so that the knowledge gained by
Nepalese students was mainly theoretical and alien to their own experience. In
view of these facts and after the implementation of the plan for the new education
system in accordance with the wishes of His Majesty the King, the Natural
History Museum of Nepal, the only one of its kind in the country, was created
on 17 July 1975, under the aegis of Tribhuvan University, for the preservation
of our country's natural heritage.

History

After the closing of the Anandakuti Science Colleg? in 1 9 7 4 by decision of the

college management committee, the Tribhuvan University Institute of Science
decided to establish a museum of natural history in the hostel buildings of the
college. As a preparatory step, the Institute of Science under its dean, D r S. P.
Pradhan, brought together specimens preserved in two of the university colleges,
and butterfly specimens collected by C. Smith, working under contract in the
central campus; it also purchased bird specimens collected by H. S. Nepali (Fig.
I ) . The Institute of Science then organized an exhibition of birds and butterflies
on the occasion of His Majesty's coronation ch 8 February 1975. O n 17 July
22 0 Shailesh C. Singh

B 97 5 , the Natural History Museum came into being. Since that date the museum
has launched museum programmes, enriched its collection, and educated the pub-
lic by organizing exhibitions and mobile displays, and by publishing educational
materials.

The Natural History Museum and government bodies concerned with the main-
tenance and preservation of our natural heritage have an important contribution
to make to our rapidly developing country. I n particular, our people should be
informed about nature, and the reasons for conserving and protecting wild life
and preserving the environment should be explained to them. They should be
informed about the country’s natural resources by way of specific examples
collected for the purpose.
Our aim, therefore, is to create a museum that will serve as a research and
educational centre and will thus spread knowledge among the people. The princi-
pal objective is to collect and preserve specimens of our flora, fauna and geology.
The maintenance of a reference collection of Nepalese specimens in the country
itself rather than in foreign countries, as has been the case so far, will help foster
research and education in the field of natural history. To this end we have sought
the co-operation of foreign visitors, tourists, trekkers and organized expeditions
and groups, who previously dispersed many valuable specimens to places or coun-
tries where no immediate benefit could be gained by the nation; whereas in Nepal
such a collection would be absolutely essential as an aid to studies, including scien-
tific projects of national importance.
The second objective is to study and carry out research on the specimens. A.
major contribution to this effect has, and will continue to be, made by the
museum staff and other people working in scientific fields in Nepal. Research
programmes will also be undertaken in co-operation with government research -
organizations or foreign museums, educational and research institutions.

Education. The knowledge gained through study and research should be dissemi-
nated to students, and the people, whether educated or illiterate. Thus, the third
bit important objective is to educate people regarding our country’s natural
wealth in the hope that, by arousing their curiosity, they will be made aware
of the need to protect it.

Documentation. Since we aim at combining facilities for research and education

with data and specimens of a purely informative nature, we have to maintain
a comprehensive record of published literature on our natural history. Therefore
the last, but nevertheless important, objective is t o collect documentation on the
literature and on specimens of Nepalese natural history.

Collection and preservation

I n order to preserve and maintain a record of our flora, fauna and geology, speci-
mens are acquired by organized field surveys, exchanges, gifts from individuals
or institutions, purchases from private collections or museums, the co-operation
of researchers and research institutions and government bodies, the co-operation
of students, and the control, according to predetermined principles, of the export
of specimens, especially rare ones, for commercial purposes or by foreign study
teams.
The Natural History Museum of Nepal, Katmandu 22 I

I
MUSEUMOF: NATURAL HISTORY,
KATMANDU. Show-case:s of birds.

Field survey

The museum's acquisition policy is based on the state of scientific knowledge and
the needs of the public.
As a preliminary plan, owing to the lack of even common specimens, the
museum adopted a policy of broad-spectrum field studies. As the collection is en-
riched and the state of scientific knowledge imp<oves,-the museum will concen-
trate on specimens not represented in its'collectiorì. At i'later stage, highly ex-
perienced teams will be organized to find specimess that, 'owing to their rarity,
size, or inaccessibility, have not pretriously been collected. "
The framework for future field studies will be based on e't climatology, eco-
logy and geography of the area it is proposed to survey. For a systematic survey
on a long-term basis, the Kingdom of Nepal may be divided into three theoretical
sections: eastern, central and western Nepal. Each section may be further divided
into three regions based upon their edaphic and climatic conditions. Running
from south to north, these are the Terai, which has a tropical climate; the
midlands, which have a subtropical temperate or subclimate; and the highlands,
which have an alpine climate.
T h e survey routes follow existing paths along a north/south transect of succes-
sive ecological zones within each section. Thus one year will be given to each
major route, allowing a seasonal as well as spatial distribution to be determined
for the flora and fauna.
To obtain a general picture on a short-term basis, at least one route in each
section will be explored each year; this will give a broad impression of the biota,
which, it is hoped, will accelerate the sample programme by indicating places
of lesser or greater abundance.
The survey of national parks, because of their unique or very special beauty
and interest, will be considered as a separate project combining the facilities and
personnel made available by the authorities involved, so that the common inte-
rests of all concerned may be satisfied. W e are collaborating with the Mount
Everest National Park in a programme of research on butterflies of that area.
First, specimens in the designated study areas that differ greatly from those
already available or described in the museum's collection and other national insti-
tutions will be collected. At the same time the survey team should note the distri-
bution and abundance of specimens already collected with a view to studying
them more intensively at a later date; this refers especially to species requiring
more specialized survey techniques that could not be provided by the general sur-
vey-for example, rare specimens. As the general survey begins to cover the length
and breadth of the country, and is finally completed, a mosaic of the distribution,
abundance and diversity of all wild life and geological structures will be obtained,
on which will depend the policy for the specialized surveying of vital key areas.
222 Shailesh C.Singh

Birds

The collection already includes 1,068 specimens representing J45 species, and
we are collecting specimens not so far represented: 918 birds were purchased
from a private collection. In all, forty out of the seventy-five political districts
are now represented. By making a systematic survey, it is hoped that a more
complete collection, at least down to species level, will be built up. Emphasis
will be placed on the collection of duplicate specimens for the research collections
and for display purposes. Young birds and nests will be included so as to show
a full life cycle. For 1977-78 it was proposed to start a programme to record
bird songs for specific species, beginning with the Katmandu Valley and spread-
ing to other parts of the country, with the aim of including some recordings in
the exhibition section. Later, it is hoped to build up a complete photographic
record of bird species A vivo, which would be of great importance for educational
purposes.

Bzr.tterJ7ie.r

At present, duplicate specimens are being collected for exhibition as well as for
the reference collection. At the same time the butterfly collection is being en-
riched : about 80 per cent of all described Nepali species are now in the museum.
Twenty-one out of the seventy-Ave districts are represented, but much work has
yet to be done on high-altitude Lepidoptera. Because of the difficulties involved,
but keeping in mind the twelve-year plan, preference willbe given to areas within
the three sections that have so far not been investigated.
Other insects are also being collected, and the Odonata have been given prio:
rity. The collection plan wi!J work along the same lines as that for birds.

R&ileJ, amphibians and nia"&

A new programme was being started in 1979 that will follow a similar searching
pattern to that for birds, in the hope that the present collection, composed of
only incidental specimens provided by earlier survey terms, will be greatly
enriched.

Plants

W e have already collected a broad spectrum of plants of very different types.

N o w it will be our policy to collect specimens of a more specific nature: for
example, edible and medicinal plants, and plants of economic importance such
as those from which oil is extracted or trees used for timber, plants for the manu-
facture of paper, and spices. The collection routes will be the same as those men-
tioned above. $he main times for collecting are spring, pre-monsoon and post-
monsoon. A survey will be carried out on the use made by the Nepali people
in general of fungi (Myxomycetes, fleshy fungi and parasites of plants of econo-
mic importance), lichens, bryophytes, pteridophytes, and others.

Geology and palneobiology

Since the collection in the Department of Mining and Geology is nearly com-
plete, only specific samples will be sought and collected in conjunction with other
The Natural History Museum of Nepal, Katmandu
- 223

survey teams. The Department of Mining and Geology will be requested to pro-
vide duplicate samples to represent Nepal's rocks and minerals.

Starting in 1979-80 collection plans will concentrate on the sedimentary siwaliks,

for plant and animal fossils.
The different groups in the initial and the present collections (formed between
July 197 S and March 1978) are shown in Table 1.

TABLE
1. Specimens in the Natural History Museum of Nepal

Specimens Specimens
Group in initial i n present Species
'collection collcctioll

Butterflies 2,256 6. I 8 8 549

Other insects 50 783 250
Invertebrates 79 225 101
Protochordates 5 5 5
Fishes 17 273 85
Amphibians 3 39 3
Reptiles 12 128 38
Birds 130 1,068 545
Mamma 1s 10 125 35
Skeletons 16 16
Models 40 48
Plants
(different groups) 2,756 1,135
Rocks and minerals 74
Fossils 475 51

Exchanges. At present the museum does not have enough duplicate specimens
to meet requests for exchanges. However, it receives relevant literature from diffe-
rent countries in exchange for its Joumal and other publications. In the near
future, the museum's improved facilities and collections will enable it to carry
out exchanges or loans with institutions in other countries.
G@s. The museum receives from individuals a few gift specimens, books and
collecting aids. As the museum develops, it is hoped that more specimens and
materials will be donated. T o encourage people to make donations and for those
who seek the sanction of the museum for their own collections, it has been our
policy, as a token of our esteem, and in lieu of payment, to give the donor's
name to a collection or to its location in the museum.
Purchases. Purchases from private collections and other museums will be made
according to certain criteria: the variety of the specimens, whether they are repre-
sented in the existing collection, etc. W e may also purchase exhibition specimens
lacking in the vertebrates collection which would require the specialist skill of
a taxidermist.
The price is set by the decision of a committee, so as to control the flow of
funds from the museum. The maximum amount obviously depends on the budget
provided for such acquisitions and on the contribution the specimen can make
to the department and the museum as a whole.
The co-operation of researchers, research institutions and government bodies
has been sought for enriching the museum collection. Responses are encouraging;
the museum has received rock and mineral samples, fossils and a few other speci-
mens, and it is hoped that more help will be offered.
Co-operation ofgradgate students. The museum has also sought the co-operation
of graduate students who participate in village development activities in different
parts of the kingdom under the National Development service programme, since
they can collect specimens from remote areas. Despite their limited collecting faci-
lities, these students respond enthusiastically to our requests.
2 24 Shailesh C. Singh

Regzdations. To prevent the export of irrecoverable materials from the country,

attempts are being made to ensure that duplicate specimens collected by foreign
scientific missions and copies of their reports are donated to the museum, and
that strict control is exercised over the establishment and running of businesses
for the purpose of exporting specimens and valuable texts for monetary gains.

Research

I n the museum, the staff make a systematic study of and carry out research on
specimens collected from, different parts of the kingdom. The routine work of
the museum includes the registration, preservation, classification, description and
cataloguing of specimens collected in the field or acquired by other means. Apart
from this routine work and planned research studies, short-term research projects
are also being planned and will be started according to the country’s financial
and academic commitments. Preference will be given to research on topics
concerned with the conservation and preservation of natural resources within the
economy. It is hoped that these studies may be carried out with the co-operation
of national and international research institutions. It will not be out of place to
mention here that a research programme on butterflies of the Mount Everest
National Park has been carried on since May 1978 with the co-operation of
the New Zealand Project on Park Development. Study ofvarious flora and fauna
of other national parks in Nepal is under serious consideration, and it is hoped
that foreign organizations will be interested in co-operating with the museum in
launching such programmes. With a view to improving research facilities, it
should be our policy to seek foreign co-operation in projects beyond the imme-
diate resources of the museum, but of such importance as to necessitate their
immediate implementation : for example, construction of buildings, motorized -

mobile museums, specialized projects, travelling and living expenses of foreign

advisors and payment of museum staff undergoing training. -

I n addition to its function as a data bank of the country’s natural wealth, the
museum, through the efforts of its staff, should facilitate and encourage the disse-
mination of information. It has to become a source of inspiration to town and
country folk alike, increasing awareness of national identity. Although the policy
wLl be to provide a general education for all the people, separate programmes
have and will be drawn up for those with higher academic experience (university
and college students, teachers and research workers), and those with little or no
previous experience, namely, the general public, among whom the literate and
illiterate must be treated separately. For the higher academic bodies, the museum
will organize lectures and seminars with the assistance of the museum’s own staff
members, visiting foreign personnel or Nepalese specialists.
It should also provide teaching aids such as practical demonstrations, which
would facilitate a better understanding of the theoretical principles put forward
in the lectures and seminars.
Educational activities are organkzed in two ways : first, by launching educatio-
nal displays in outlying districts with the active participation of museum staff,
either voluntarily or by remuneration or on a pro-rata basis according to their
time and effort (this activity will later be carried out by a separate department
headed by the public-relations officer); and secondly, by the specimens in the
museum in such a way as to play a critical role in captivating and holding the
interest and imagination of the visiting public.
Teaching in the schools in the provinces is still very theoretical, with little or
no regard for the more practical aspects of the natural sciences. The implementa-
tion of a4 'education for schools' programme has proved a valuable teaching 2
tool, which gives the student a personal experience rather than an impersonal one Visitors at a exhibition in a
secondary school.
through the exclusive use of the written word.
Exhibitions of syllabus-related specimens for students and of a general interest
for the illiterate public with no schooling have been organized, with the following
objectives in mind: (a) to give a general introduction to the natural heritage of
Nepal to primary and secondary students, as well as to the local people; (b) to
combine the theoretical studies with practical examples provided by the museum;
and (c) to encourage a general interest in the natural history of Nepal and the
functions, aims and objectives of the museum itself.
In the past exhibitions have been held in Bhakupur, Dhulikhel and Banepa.
In each case two days' preparation was needed and the exhibition stayed open
to the public for three full days; 404 exhibits were presented. The number of
students and teaching staff who attended was respectively 1,062 and 43 for
Bhaktpur, 1,33 1 and 5 8 for Dhulikhel, and 1,404 and 40 for Banepa. A n aver-
age staff-student ratio of 1 : 27 can be concluded. Whilst the response was good,
it was felt by the museum that more teaching staff from the schools should be
present to take some of the burden from the shoulders of the museum staff, who
on occasion were overwhelmed by enthusiastic students.
The questionnaires distributed showed that school organizers would have liked
more time t o prepare for the display visits, so as to ensure a better response from
the more remote villages. It was also the general opinion that visits in the provin-
ces should last at least one week and should be held, if possible, in larger halls,
which at the moment are not available.
In 1978 exhibitions were held in the outlaying districts of Hetauda, Birgunj,
Narayanghat and Janakpur. The mobile display programme was started on
29 December 1977 to mark the King of Nepal's birthday (Figs. 2, 3 ) . Within
the valley, exhibitions and films on the wild life of Nepal were presented at Tri-
>
chandra Campus from 22 February to March 1978 to mark the occasion of
National Education Day. In co-operation with the National Education Commis-
sion, the museum is launching a programme of training for schoolteachers in out-
226 Shailesh C.Singh

3 lying and remote areas of the kingdom, with a view to improving science teaching
'Ortable show-cases for e*ibitions. through the use of local resources and organizing museum activities in schools
and science fairs for the general public.
Locally, the education section of the expanded museum will be responsible for
this sector, comprising the following main activities : (a) instructing teachers and
professors on the use of museum erhibits as practical adjuncts to classroom teach-
ing; (b) preparing visits by school groups and offering guidance and assistance
to the accompanying teachers; (c) organizing short courses on various natural-
science subjects during schh001 holidays for primary and secondary school chil-
dren; and (d) assisting in the maintenance and improvement of the library, the
scientific collections and the publication of educational pamphlets and scientific
works of reference.
To carry out the proposed development of the museum, its displays of speci-
mens and its library, a p~pose-builtstructure will be required. A competition for
the best design could be held and a reward given, quite apart from any question
of financing. Financial aid will also be sought for the construction of the new
museum, in which the following themes have been proposed:
Mall 1, Hall of the Universe ( 9 x 6 x 3 . j m). The theme here w d d be the
evolution of our galaxy and the solar planetary system with respect to the
other star systems. (A small planetarium could be incorporated to show the
star systems as seen from Nepal.)
H d 2, Hall of our Earth. This would contain displays, models and charts show-
ing the origins of the planet earth. It could be subdivided to show the geologi-
cal evolution, volcanology, river systems, and the process of fossilization of
early life forms.
rigins of Life. Here the public would be brought, by way of mo-
dels and charts, to the time when the earliest life forms had evolved as a result
of a series of inorganic and organic chemical reactions. The evolution of simple,
self-replicating proteins and nucleic acids would be shown, and their subse-
quent evolution into unicellular and multicellular plant and animal organisms.
Of particdar importance would be a visual display of the process of photo-
synthesis showing how it was the antecedent and is now the counter-
balance to the consumptive process of animal respiration.
The Natural History Museum of Nepal, Katmandu 227

Hall 4, Diversity of Animal Life. Here the evolution of the animal kingdom into
taxa, and the display of different life forms according to their systematics
would be the theme. The process of collection and preservation of such speci-
mens would also be shown in a separate subsection.
Hall 5 , Reptiles, Birds and Mammals. Many species would be arranged in diora-
mas, showing the animal either in relation to its natural surroundings, or
according to its behaviour (mating, feeding, hunting). Again the collecting aids
and preservation techniques would be shown in a separate subsection.
Hall 6, Economic Zoology. Emphasis would be on the importance of all animal
life to man’s aesthetic well-being and economic prosperity.
Hall 7, Economic Botany. The arrangement would be similar to that of Hall 6
but there would be a separate section for plants of social and industrial impor-
tance, such as those used in the manufacture of drugs.
Hall 8, Forest of Nepal. This would contain charts and display specimens of bio-
logical and geological interest, aiined particularly at overseas visitors, to give
the relevant information on the natural wealth and beauty of the country, sites,
ease of access, trekking routes and views of exceptional beauty.
Hall 9, Agriculture in Nepal. As in Hall 8, information for foreign visitors would
include charts, for example, on productivity data, distribution of agronomy,
evolution of tools and equipment. The importance of various missions in Nepal
for instance, that of Unesco, will be stressed and their mode of operation
explained.
Hall 10, Ecology. Information here would include relevant data, with examples,
on every aspect of the environment of Nepal, and its subsequent pollution and
evolution.
Hall 11, Hall of Biology. It would be aimed at students and schoolchildren and
contain display specimens raising simple questions in biology. It would include
simple yes/no games and use illuminated displays t o give the correct answer.
This system has been used in the Museum of Natural History in New York.
Hall 12, Man’s Evolution in Nepal. This section would trace the evolution of
Jass structures, politics, history and the origins of the basic Nepali stock to
the present complex race mixture.
Hall 13, Temporary Exhibitions Hall. This would be used for specific displays,
e.g. on public occasions (festival of flowers) arranged by the department con-
cerned, for private collections, etc.

TABLE
2. Organization of the Natural History Museum

Presciit scctioiis Wf
Botany
Cryptogams I 3 assistant curators
Cryptogams II 1 laboratory assistant
Phanerogams 1 laboratory boy

Zoology
Invertebrate I
Invertebrate II
Fishes, amphibians and 4 assistant curators
reptiles (2 on contractual service)
Birds and mammals

Geology
Rock and minerals No curatorial staff. The
Fossils (palaeobotany and section is looked after by
pelaeozoology) staff of the other sections

Library and documentation No curatorial staff

Exhibition, education and mobile displays No curatorial staff
Administration, accounts and storerooms Seven people, including
junior supporting staff.
3 watchmen, 3 peons and
1 driver
228 Shailesh C. Singh

The museum will aim at providing a comprehensive reference collection of all

available works, produced either by the museum itself or by outside research cen-
tres. The library will act as a reference centre notably for published texts but
also for data provided through the research work of various institutions both
national and international. th a view to collecting the scattered literature on
Nepalese natural history, a bibliography on the fungi of Nepal has been compiled
and published in the second issue of the Jourrial of Natziral History Museum.
Bibliographies on other areas are also being compiled, and a list of periodicals
available in various libraries in Nepal is in preparation. In the future the museum
hopes t o be able to supply research workers, at their request, with photocopies
or microfilms of articles on Nepalese natural history.
The results of research programmes will be published in various specialized
reviews under the direction of the documentation section, together with a list
of specimens stored in the institution.
The library's collection will be constantly enriched so as to provide coverage
of all fields within the scope of the museum: zoology, botany, geology, astro-
nomy, physics, biology, chemistry and mathematics.

To date, the Natural History Museum of Nepal has issued publications on the
following subjects: collecting and preserving plants ; insect collection; collecting
butterflies in Nepal; collecting and preserving birds and animals for study; and
common butterflies of Nepal. There have been two issues of the Joarnal of Natu-
ral Mistory Musezm. It is hoped that more books and booklets will be published
in due course.

n' area and ha88s

At present 360 m2 of floor area are used for displays. One large room and seven
small rooms are arranged as follows: (a) diversity of plant life; (b) economic
botany; (c) diversity of animal life; (d) economic zoology; (e) butterflies and
insects; (f) fossils; (g) mammals; and (h) fishes; amphibians, reptiles and birds.

4
MONUMENTI, MUSEIE GALLERIE b
PONTIFICIE, CITTÀDEL VATICANO.
The daily routine starts with the arrival
of individual visitors or large coach
parties. who are usually accompanied by guides
with strident voices.
The Vatican Museums,
Vatican City: a choice
of controlled circuits

Walter Persegati
2 30 Walter Persegati

Curators and administrators of all museums have fundamentally the same respon-
sibilities : to conserve, study and exhibit. Essentially it is the responsibility of
delivering a message, of making works of art talk to people, to-day and for cen-
turies to come.
However, every museum is different, for curators give different interpretations
to these fundamental duties and a different degree of importance to each of them.
For one curator conservation may be the main object of his work, and there
is a lot to say for this: there is no way of interpreting a destroyed piece of art
or document of history. Another may concentrate all his efforts on studying and
making his museum communicate through books, lectures, and documentation of
all kinds. Finally, exhibition is the main concern of others. I n fact, exhibiting is a
form of expression, and if well conceived it is the easiest way to make objects tell a
story, which is communicated through the arrangement of the exhibits, the sequence I

in which they are displayed and the explanatory notes that accompany them.
Above all, each museum differs from all the others with regard to problems
arising from building structures, contents, climatic conditions, conservation and
restoration.
This article will deal with &ese problems primarily as they relate to the visitors,
who are conditioned by them and at the same time create them. Hence in this .
article visitors are considered the key to a museum’s performance.
Buildings can be historically important and thus untouchable. Narrow passages ‘
cannot be enlarged, doors widened, new windows added, or staircases altered.
They can be modern, functional, studied to house a museum in ideal condi-
tions; or they can be simply old, unimportant, outdated as far as displaying, or
movement of visitors, or lighting, or public facilities are concerned.
They may not have been planned as a museum, and new structures may have
been added without concern for the unity of the various wings. Finally, the build-
ings of a museological complex may be of mixed origin, age and design, an unfor-
tunate combination as regards circulation of visitors.
Different problems also arise from the variety of works exhibited and the mate-
rial of which they are made. Small objects neatly displayed in glass cases, or a
room full of machines, have very little in common with frescoes or walls lined
with tapestries, or with statues or paintings.
Air-conditioning has no doubt lessened the differences in climatic conditions,
although many museums cannot rely on temperature and humidity control by
mechanical means.
Conservation and restoration requirements and facilities make for a great
variety of situations: climate and pollution have different effects on stone, bronze,
wood, canvas, mortar, ceramics, fabrics, gold, etc.
Often visitors are, however, the main element of comparisons-the element that
stresses and influences the differences between one museum and another.
Let us consider visitors in different museums. They may or may not be homo-
geneous as regards language, average age and category. They may be cosmopoli-
tan, as happens in large museums in a big European city, or belong entirely to
the local population, as in a small provincial town with a high cultural level.
Schoolchildren, tourists or scholars may form the main nucleus of a museum’s
visitors. The number also is important: indeed perhaps the most important condi-
tioning factor of a museum’s activities. It is certainly a very important element
in the Vatican Museums.

The structures of the Vatican Museums were built in different periods. Some are
of great historic value, others are modern; many sections were never meant to
be used as museums, and finally some, though planned to be visited, are not ideal
for today’s mass of visitors.
The Vatican Museums, Vatican City: a choice of controlled circuits 231

These buildings house all categories of art and material, displayed over the cen-
turies according to the tenets of so many methods that the museums could be
considered a permanent exhibition on the history of the art of exhibiting art.
Fairly stable climatic conditions help conservation, which is hampered, how-
ever, in some instances by air pollution and dust.
The restoration facilities are good, even though we share with many other insti-
tutions the problem of insufficient personnel when compared with the huge num-
ber of pieces of art that must be cared for. W e then come to the visitors. Our
visitors are mixed in age, language, background and concept of visiting. Some
come to the museums well prepared, eager and educated. Others come as mem-
bers of agency-organized tours, accompanied by loud-voiced guides (Fig. 4).
Schools often come with an inadequate number of supervisors, and the children-
not always well prepared-look forward to the event more as an outing than
a cultural experience. Of course, scholars are also among our visitors, and are
often bewildered, just as they are in all well frequented museums, by the hustle
and bustle that goes on around them. The number of people who visit our
museums is considerable: one and a half million a year. This may not represent
a problem for some museums, but it certainly does for ours.

To assist the visitor

Our main difficulties are due not only to the number of our visitors but also,
as we have seen, to their great variety, to the diversity of languages and to the
structural characteristics of the museums. Furthermore, these difficulties are
compounded by our determination to pursue the objectives that are the common
aim of every museum. In fact, we do not want our visitors simply to pass through
the Vatican Museums as if these were a railroad station. W e want to help them
to have a meaningful visit, whatever their number, protecting them and instruct-
ing them no less than protecting the works of art all along the way.
This means enabling our visitor to choose what he wants to see in the limited
time at his disposal; he should be able to enjolr a selective visit. But how? Read-
ing pertinent material before coming would be the ideal solution, but unfortuna-
tely few do that, and even those who do may be unable to make sensible choices
once inside the museums, bewildered as they are by the great variety and number
of things they want to see.
Some purchase a guidebook, which is good only if one has the time to sit
down, study it and understand its concept at the outset of the visit, and then
proceed slowly. Even this presents a drawback, for have you ever tried to read,
look, enjoy, absorb and look where you are going all at the same time? Deciding
on what to see, reading and re-reading multilingual signs at every crossroad, is
also a hopeless endeavour. Asking is much simpler and is done by so many.
However, being understood and understanding the answer is another matter.
We certainly want OUT visitors to be able to find their way once they have
chosen the sections they are interested in, but OUT museums are a maze: there
are many sections and each one is a museum in itself, created at different periods
and often connected in an unpractical fashion. To lose one’s way is so easy; doing
so results in frustration, loss of interest and a desire to reach the exit as soon
as possible.
Of course, to proceed at a regular pace, to stop when tired, to resume the visit
at will, to get in and out of the flow o f ‘ traffic’, is the ideal way of seeing a
museum. This is also what we want for our visitors, but it is not as simple as
it sounds. Large, well-lit halls often end in narrow passages causing bottlenecks,
and then again large rooms. Some narrow doors have unavoidably to be used
by visitors in both directions (Fig. J ) . In the Sistine Chapel three narrow doors
have to be used: one for entering, one as the exit and one for emergency. Au
three have some steps and sharp corners. We have to remember that the Raphael
232 Walter Persegati

Rooms and the Borgia Apartment were built as living quarters and that the cha-
pels are private places of prayer.
Finding himself suddenly in a modern wing, with ample space to move around
in, does not help the visitor; on the contrary, it confuses him.
A visitor should be able to proceed undisturbed while in our museums. By this
I mean that he should not be blinded by the recurring flash of cameras,' pushed
around by turbulent groups, or deafened by noises of all kinds. He has to be
protected from pickpockets, maniacs of various degrees, drug addicts and the like.
Unfortunately, a big museum may also be considered a meeting place for many
dubious activities.
A visitor should be assured a safe visit. This seems elementary, but it is incre-
dible how many dangers threaten him all along the way and of which he is often
unaware. For instance, there are many staircases in our museums, some of them
steep with high steps. W e certainly do not want our visitor t o be trapped in a crowd
in a narrow passageway, yet the dangers of crowds in a closed-in place are many.
Anything can cause panic: the simple scream of a woman whose foot has been
trodden on, or a violently protesting person can cause considerable commotion
and the generalurge will be to get out quickly; fainting is common in any crowd;
a misunderstanding between visitors who barely understand each other can dege-
nerate into a fight; two groups proceeding in opposite directions bnd crossing
each other in a corridor, each claiming the right of way, can cause a difficult
situation in which claustrophobia could lead to panic. Hence, our aim and, also
our difficulty, is to ensure a regular flow of 'traffic'.

Protecting its works of art is the least a museum can do, but with many visitors
in a museum this is no easy task. Works of art have so many enemies these days.
Some are' traditional enemies, such as professional thieves, who use so efficiently
all the sophisticated gadgets the films and television have made known. How- - -
ever, today, museums have sophisticated systems of defence against these
professionals. The thieves persist because the market is good and big money is
involved. Museums are left with no protection. So stealing and protecting have
become more and more complex and costly.
Other enemies are of a new kind, or brought in greater variety to the museums
by today's crowds. The occasional thief among the visitors and the souvenir hun-
ter have become more common and are very dangerous: a crowd, unintentionally,
protects and shields them.
Visitors in large numbers raise a great deal of dust, which pollutes the air, with
great danger to frescoes, statues,' etc. Crowds can also easily cause involuntary
accidents; with many people in a room, the attendants often cannot even see the
works t o be protected.
Strangely enough, if crowds are always a threat to the works of art, a few
visitors only, wandering at ease in the empty rooms of the museums during the
low season, could become even more dangerous. On the one hand. the fact that
he is almost completely alone can lead Che visitor to be tempted ('no one is
watching me'), and on the other, the attendants acquire a false sense of security
and become relaxed and very bored.
Vandalism has increased considerably, and with a large number of visitors it
becomes very easy. pall kinds of potential vandal are found in a museum today:
1. Throughout OUI museums there are ' no flash' those who hate works of art because they are symbols of beauty form a minority
signs, and many visitors think this rule has been
devised to make them purchase the museums' slides but are extremely determined. Given the occasion, all sick people may become van-
and photographs, Others believe that the ban is
imposed to avoid damage to the works of art. In dals unable to resist the impulse to break off a delicate finger'from a statue. If we
fact, the concern of the management is mainly the include among the sick people all those who feel persecuted in some way, suffer
visitor. Fesides, of what use could a flash be in the
Sistine Chapel, where the frescoes are at least 20 from all kinds of frustration, believe they are only a statistical number in an un-
metres from the cameraï friendly society and revolt against it, the magnitude ofthe problem becomes evident.
The Vatican Museums, Vatican City: a choice of controlled circuits 233

Publicity seekers are, however, the most dangerous, and protection against J
them is almost impossible because they want to be caught so as to be able to The problem Of and the need for
control begin at the unavoidable two-way
present their cause to the world through the channels of the mass media. passage doors between the Raphael Rooms.

Everything under glass?

The best way to protect a work of art is, of course, to put it under or behind
bullet-proof plate glass or acrylic plates. Most bullet-proof plate glass is, however,
slightly tinted, which is detrimental to a painting. Furthermore, it is very heavy.
Acrylic plates are more appropriate: the colour distortion is less, and they are
not as heavy. They resist ordinary shocks well but not bullets. Both plate glass
and acrylic sheets have reflection drawbacks that under some lighting conditions
in common use could be disastrous.
We have tested a non-reflecting glass2 which has minimum light absorption
and a high percentage of non-reflection characteristics. Unfortunately, it is not
as shock resistant as we would like it to be. In any case, we cannot put everything
under or behind glass. The purpose of a work of art is to give pleasure. T o be
enjoyed fully a work of art must be able to reach out to the admiring visitors
and there should be no physical barrier between them, only some space. In many
museums throughout the world works of art have been protected so well that
from beautiful living objects they have become very precious, sad, imprisoned
and dead things. If this is the price of preserving our art, unenjoyed by the people
of our times and by those of the future, then some thought should be given to 2. (Deutsche SpiegelglaslAktien
the advisability of accepting some risks. GeseUschaft).
234 Walter Persegati

The dust problem

Movin, :rowds also mean dust, that special, dark, sticky dust of today. W e have
tried one of the many kinds of carpeting available on the market; it works, but
only up to a point. Most of our floors are beautiful; some are of ancient mosaic
work, others are historically important. It is a pity to cover them up. The alterna-
tive would be glass or some other transparent material, but this is out of the ques-
tion, for nothing can remain transparent under the feet of moving crowds.
Dust may not be visible in the air, but it certainly does not disappear, and
statues seem to rejoice in collecting it. Our attendants still use a feather duster
for about ten minutes every morning before opening time. I always say that a
feather duster is a symbol of the trade, for in using it the attendant observes the
works of art and immediately notices if anything is wrong. Its cleaning effective-
ness is questionable, for it really only moves dust around. We are considering
using mechanical means for every-day use.
Dirty statues have to be washed. Opinions vary as to how, and to what extent,
this should be done. Some favour the method of a real bath in a tank and, after
twenty-four hours, the result is a very clean, white, naked statue with every single
sign of restoration visible. Some scholars like this, but many visitors do not, for
it takes too much effort to concentrate on looking at the beautiful form of a head
forgetting the ten small or large pieces of different kinds of marble used in restor-
ing the piece throughout the centuries. Therefore, some curators opt for a more
time-consuming but controlled cleaning, which is done on the spot and should
ensure that the dirt, and only the dirt, is removed. More effort, more time, more
skill, more money!
A big museum is indeed faced today with the same problems as railroad sta-
tions, but with the difference that visitors must be able to enjoy passing through
them.

The majority of visitors can be classified as tourists. Tourists are not born; we
all become tourists on occasion. A tourist discards many inhibitions, lives in a
state of excitement, does things he is not used to doing, gets tired from long
hours of standing. Therefore, he is prone to accidents, fainting, even heart trouble.
A tourist overcrowds his mind with notions he cannot easily apply to reality.
He finds many things that baffle him and he becomes confused and mentally
tired. He finds it difficult to understand even the simplest signs. Before visiting
a foreign country, the best tourist tries to learn the language, but forgets the
words when he has to use them. Tired as he is, he is exposed to pickpockets,
becomes overcautious and pays more attention to his hip or breast-pocket than
to his surroundings. I n fact, as tourists, none of us can easily find our way; so
under a huge sign on which the words 'Sistine Chapel' stand out in bold letter-
ing and with a neat arrow (Fig. 6)we may be tempted to ask where the Sistine
Chapel is. This is the average visitor we have to deal with.

Experience has taught us that ensuring a smooth, regular flow of visitors along
the itinerary is the key to easier control, and so we began by imposing a general
one-way visit with no alternatives (Fig. 7). Some visitors may resent this, but
everyone is aware of the problems that can arise if a person tries to get through
a crowd moving in the opposite direction through a narrow door. The one-way
visit also helps visitors not to get lost.
It then seemed essential to be able to see where the visitors were, their approxi-
The Vatican Museums, Vatican City: a choice of controlled circuits 23 5

mate number, how they behaved, how smoothly or irregularly they proceeded.
For this purpose, we installed closed-circuit television cameras at key points,
usually rooms, corridors or staircases, where difficulties may occur, where long
queues can form, or where crowds can gather and become impatient. With few
exceptions, we do not rely on television cameras for the protection of individual
works.
Communications have to be established with the attendants and with the visit-
ors. They have to be rapid, both in transmitting reports and giving directions.
Thus, walkie-talkies are used for keeping in contact with the attendants, and a
public-address system is used for the visitors.
Direct communications with visitors are hampered by the language problem.
A multilingual attendant at the microphone would not be the ideal solution, for
a language can never be spoken as clearly as by a person using his mother tongue;
neither do loudspeaker distortions help. Furthermore, improvised messages do not
guar ant ee clarity.
Hence, messages for all occasions had to be thought out in advance, read and
recorded on cassettes in five languages, each by a person, preferably a woman,
in her mother tongue, because the female voice has a higher pitch and carries
more easily over the loudspeaker. There are fifteen messages, ranging from clos- 6
Signs at the entrance to the Sistine Chapel.
ing-time reminders t o requests for silence in the Sistine Chapel, invitations to be
patient in front of a closed door, reassuring words to prevent a situation of panic
and crises of all kinds, and so on.
We must also know what is happening among the visitors in order to spot
any trouble-makers, such as the ones we mentioned earlier, before they become
dangerous.
It is extremely important to act, if at all possible, so as to prevent things hap-
pening, without waiting until a vandal or a maniac takes action. The uniformed
attendant is helpful in this, but he is hampered both by his uniform and because
he is not authorized to follow people.
A number of plain-clothes attendants meet this need. We call them volanti, in
contrast to the uniformed men who do not move from their assigned duty sta-
tions. They dress as tourists so as to mingle with them unnoticed. They carry
concealed walkie-talkies with which they keep in touch. They follow suspects and
constantly report to a central control room on suspects who have been spotted,
followed, passed on for follow-up to the next volante, and, if necessary, stopped,
identified and released or held. The key requirement of a volante is being able
to recognize a suspect.
Succeeding in following and stopping all suspects is secondary. We know we
could not do it. Our fundamental principle is : We do not want to make arrests,
but we want potentially dangerous people to leave the premises. It is important
therefore that a dangerous person who has not actually been spotted should rea-
lize that there is a system working against him. He does not know if he is being
followed or by how many attendants, and he may thus decide to give up the
idea. Consequently, and in keeping with the same principle, the v o l a m may occa-
sionally make himself conspicuous to the would-be wrongdoer.

The control room

The control room is the heart of the system (Fig. 8). It is there that all action
is co-ordinated. Two attendants receive all the information-by television, radio,
telephone-analyse the situation and direct operations. The control room has
power of decision over everybody, including section supervisors, which it is some-
times difficult to make the latter understand. However, hemmed in by a crowd,
a section supervisor has only very limited possibilities of appraising the situation
in his own section, not to mention in other parts of the museums.
Au kinds of situation are handled by the control room. Overcrowding is the
most demanding one. This is checked by closing some sections that lead to the
 236 Walter Persegati

__ 7 - room or -rooms involved. -We have-prepared what we call ' parking areas', which -
. Many visitors do not necessarily make a crowd, are large halls along the one-way main itinerary, with plenty of air and light.
as can be seen here, owing to the one-way
system. The mechanism of the operation is simple: on an order transmitted by radio, the
8
attendants close the doors and hang up a sign requesting visitors to be patient.
The control room. Through twenty-five At the same time, loudspeakers explain the situation in the usual five languages
television screens mounted in five rows along a and help the visitors pass the time with explanations on the surrounding works
wall, the attendants of the control room can
monitor the situation at key points of the of art: frescoes, tapestries, sculptures, etc. f course, the doors are reopened as
museums. The signals from the other soon as the overcrowding has cleared.
closed-circuit television cameras can be Accidents t o visitors are also reported to the control room; subsequent action
projected on the screens occasionally,when the
circumstances call for it. (No more than one or involves bringing the person to one of the first-aid posts in the museums, calling
two screens at a time can usually be monitored a doctor from the n'earby Vatican medical centre and, when necessary, a taxi or
efficiently by an attendant. In our case, an ambulance.
however, screens are not meant to be monitored
attentively and continuously one by one, but all Attempted thefts too have to be reported to the control room. But mostly it
twenty-five have to be checked as one picture, is lost children, lost property and emergencies of all sorts that fill the control-
the sequence being arranged in such way that
any trouble can be spotted immediatelyby room attendants' day.
trained eyes, with no difficulty and limited
concentration).The signals from each camera
can be switched to a large screen monitor for
close scrutiny when needed. On the main
console various instruments are assembled. e have to remember that visitors come to the museums to see things. We must
There is a line of seven cassette recorders and show them what is available, help them decide what to see and then find the
fifteen pre-recorded cassettes, which are way to see it, without too much wandering about, stopping and asking. This
identified by a letter and listed on a board with
their texts typed out in full. Some of the concern led us to our 'lour itineraries'.
messages run continuously-such as the one We chose fow itineraries and marked them throughout our museums.
transmitted to the staircase leading to the
Sistine Chapel requesting silence once
They answer to the combined factors of time availability and individual
inside-while others are transmitted at specific taste, interest and choice (Fig. Y).
hours or when the need arises. The switches One itinerary, lasting one hour and a half, is meant for the visitors who have
controlling the loudspeakersin all sections.of
the museums are also there. The museums have little time to spare, or want to see mainly the Sistine Chapel. Another is for those
been divided into seven public-address sections, who want to see everything.
The 'Vatican Museums, Vatican City: a choice of controlled circuits 237

Two itineraries are selective, each requiring three and a half hours, or more. each serviced by a separate amplifier to allow
Some sections are common to both. The problem was how to help the visitor up to seven messages to be broadcast
simultaneously in different parts of the
choose; how t o explain with words and documentation. A new guidebook, museums. Each section and related switch has
rycently published, helps with its two guiding systems: one by styles of art and a colour code. Other luminous switches on the
psriods and the other following the four itineraries. Since, however, a minority console control the cameras and the transfer of
their signals to different screens. A separate
Òf visitors buy a guidebook, some other system had to be devised: six large recorder pipes music into the self-service
$bards are therefore placed at the beginning of the visit (Fig. IO). Displayed cafeteria. The controls of the two-way radio,
the microphone, the telephone and the intercom
on each board is a description of the four itineraries in the form of colour photo- connecting the control room with the head
gkaphs of the most important works of art and interiors along each itinerary, thus security office are also lined up on the console.
avoiding the language barrier. The security manual, the emergency instructions
and some checklists are kept handy. Hanging
Each itinerary is clearly identified by a letter A, B, C, D and a colour code: on a wall is a large map of the museums
violet, beige, green, yellow. The letters and the colours are the key to the itinera- showing the various sections of the
ries, and are found at regular intervals throughout the museums, together with public-address system in colour code. The .
location and the identification numbers of
a small arrow showing the direction. television cameras and loudspeakers, the
Similar smaller boards, with the same information; are placed at various points
i position of the attendants equipped with radio,
and other useful data and references are also
along the route as reminders. noted on the map. Finally, the walkie-talkies'
r A t battery rechargers cover another wall.

Communicating through signs

*
There are conventional signs to mark places and indicate directions in general,
to identify the different museums and important rooms, and also to assist visitors
&o impatient t o choose or follow pre-selected itineraries.
' W e have placed here and there other signs: 'no flash', 'no tripod', which
could cause a person to stumble and fall and, of course, 'no smoking' and,
in the Sistine Chapel, 'silence'. 3. A further reason for prohibiting tripods is that
'"As regards the last, I wish to add that achieving silence in the Sistine Chapel 'they facilitate the taking of photographsthat are not
just souvenirs but capable of being used for
is a constant battle. I n mite
L
of the signs
" to this effect at the entrance to the Cha- commercial uuruoses.-Ed.
I I
2 38 Walter Persegati

pel, and of a pre-recorded message, people gaze up at the vault and begin to
talk:, sharing admiration, feelings, comments. At first, it is just a whisper which,
however, grows and grows to become finally a deep rumbling sound. Hence,
once in a while a pre-recorded message requesting ‘ silence please’ in five langua-
ges has to be broadcast in the chapel itself; and the whispering starts again and
becomes louder and louder. There was an experimental period when Gregorian
chant was piped into the Chapel, but people talked even louder in an effort to
drown the music. So the battle goes on.
Signs also have to be used to explain things to the visitor who follows his
pre-selected itinerary (Fig. 9 ) . Museums must convey a clear message regarding
their,history-the when, how and what. New museums are planned with this in
mind. The old sections of museums have to be adapted, and this is not easy,
considering that the display of mainly classical art answered a non-didactical
museological need.
UT museums have done something in this respect: a project for identification
of all exhibits in five languages is under way; guidebooks, ‘slide and cassette’
kits to be enjoyed at home, and a ‘ teleguidage’ system, so common everywhere,
are some of the means used to convey our message to visitors.
An audio-visual show at the beginning of the visit has also been planned and
will operate as soon as some practical difficulties have been overcome.
Our project foresees the use of an existing easily accessible circular room,
divided into five sections, each with its own screen for continuous projection of
slides with a synchronized amplified message in one of the five languages. Thus,
no earphones or other types of removable receiver will be used.
The visitors will move freely along a passageway circling the outer wall of
the room and be able t o stop at the language section of their choice. ‘Hjheshowing
will last about fifteen minutes. The text of the first part, which is ready, will
introduce the museums to the visitor, informing him about their history, their cõn-
tents and the best way to see them, preferably by one of the four itineraries.
- - -

Visitors come to the museums individually or as a family, but mostly in groups.

Groups do not need assistance in choosing itineraries and finding the way,
because they are accompanied by professional guides. They do not linger here
and there; on the contrary, they proceed at a fast pace. However, groups do
create problems. They arrive by plane and coach loads: five or ten loads at a,
time. They can be a nuisance for individual visitors, and dangerous to the works
of art. m e n they stop to admire some particular piece they block the way; when
they move on they are apt to push individual visitors aside. Often they run-for
instance, groups of schoolchildren and young people.
A group in front of a showcase or a collection of statues or other objects com-
pletely blocks out the attendant’s view; he can no longer keep a proper check
on what has been entrusted to him. Anything can happen then.
$%Thenthe guides address their groups they want t o be heard by all their custo-
mers, that is, some thirty or forty persons (although the rules limit to twenty-five
the number allowed to each guide) and the pitch of their voices then becomes
4. Faced with the problems arising from a great annoying to other visitors.
number of visitors, a museum curator may question Groups, however, are unavoidable and on the increase, and must therefore be
the advisability of accepting, as a matter of course
and without further thought, the phenomenon of dealt with in the best possible way. We have separate ticket windows exclusively
today’s mass invasion of cultural institutions and for their use. Parking areas are provided for their coaches; a loudspeaker system
may be tempted to explore ways and means of
limiting access to a selected number of privileged connects these areas with the museums’ exit, so that the guides can notify their
visitors. The trend of mass tourism, however. js drivers when the group is ready to leave. Also, twenty large poster boards with
irreversible and the advantage of ever increasing
numbers of people coming into direct contact with reproductions of the Sistine Chapel frescoes have been placed in spacious areas
art, historical documents and beauty, however along the way to the chapel so rhat the guides can describe the frescoes before
limited their understanding and appreciation may be,
cannot be ignored or underestimated. entering the chapel, and then let people enjoy its beauty and atmosphere without
The Vatican Museums, Vatican City: a choice of controlled circuits 239

SCEGLIETE IL VOSTRO PERCORSO E SEGUITE LA LETTERA- COLORE

-
CHOOSE YOUR ITINERARY AND FOLLOW THE LETTER COLOUR
CHOISISSEZ VOTRE PARCOURS ET SUIVEZ LA LETTRE COU1
--- ----.,
FI IR
I * WAHLEN SIE HREN RUNDGANG UND FOLGEN SE DER FARBE DES BUCHSTABENS 1

9
One of the panels explaining the four itineraries
with pictures, identifying colour and letter
codes, time required and the sections covered.

10
Two of the large panels placed at the beginning
of the visit that describe the four itineraries.
240 Walter Bersegati

further explanations and noise. In the meantime, the guides can have a smoke
in a small area reserved for them and equipped with coffee and soft-drink machi-
r
nes.
To comply with their wishto move rapidly through the museums, an exit from
the Sistine Chapel direct to St Peter’s Square is reserved for their use. When
it rains we even transfer the group’s umbrellas from the cloakroom at the entrance
to that particular exit.’
As we have seen, with a great number of visitors, in groups or alone, with
or without guides, the a’ttendantshave their hands full in ensuring a regular circu-
lation. To ensure that the works of art are not left unduly exposed a minimum
of electronic protection is necessary.

I n addition to the alarm system that operates at night, we have installed some
electronic devices that operate while the public is present.
We have found infra-red beams-commonly called lasers-useful. They are in-
stalled in front of some of the exhibits to signal tresspassing, about 70 cm inside
the physical barrier, which is still needed to keep the visitor at a safe distance
and to avoid false alarms.
Magnetic contacts are placed under small objects to signal any attempt to
remove them, and on display cases, where the alarm is released if the case is open-
ed. Sensors attached to the glass plates switch on the alarm if the glass is broken
or a cutter is being used.
Some microwave movement detectors, mostly installed for night-time security,
are also used by day; but their working usefulnèss is limited to sections visible
only from a distance, because it is very difficult to limit detection by such a device
to a clearly marked-out area.
Pressure-sensitive mats and various devices to signal any movement of hanging
paintings are useful to some degree.
A very useful, practical, and not too costly system is being experimented with.
It is a two-piece‘system designed originally to protect the showcases of the
Tutankhamen exhibition in the United States. One piece is an A.C. powered
transmitter with back-up batteries, and the other, placed inside the showcase, is
a battery-operated receiver which switches on only if the waves penetrate the
opened case.
Television cameras are also used to protect works, but not much reliance is
placed on them. They are installed on the ceiling and project on to the screen
the roped-off sections around the room, thus allowing the control-room atten-
dants to spot immediately any unauthorized action in these areas. These cameras
also send signals to local monitors for use by the uniformed attendants.
Alarm systems have their drawbacks. First, a system is good in the measure
that the personnel is ready to take quick and effective action in answer to every
fdse alarm. False alarms are unavoidable, and so is a slackening in the reaction
instinct o€ an attendant. Secondly, a system is only useful if it is kept in perfect
working order.* Thus, to be reliable it must have constant and careful main-
tenance, which is extremely costly if done professionally.
Hence, when planning an alarm system, the cost of regular sophisticated main-
tenance should be taken into consideration. In view of the complex layout of
our museums and the interlocking - elements of security, circulation, assistance to
visitors, etc., we have built up a system of our own, as unsophisticated as it may
5 . Sometimes individual visitors would also like be.
to use this exit, but we have found out that many
of them realize only too late that. in doing so, they Finally, alarm systems do not prevent incidents; they only signal that some-
have missed important sections of the museums that thing is happening so as to alert the attendant, who therefore remains the key
are on the return itinerary from rhe chapel to the
main exit. to the protection of the collections.
The Vatican Museums, Vatican Citv: a choice of controlled circuits 241

Preventing violent action

Very little can be done in this regard. However, what can be done must be done,
so as to prevent situations becoming dangerous and at least to make things as
difficult as possible for trouble-makers. The things we do may or may not be
effective, but t o our knowledge they are the only measures available. Bags, parcels
and the like, whether allowed inside the museums or required to be deposited
in the cloakroom, must of course be checked. With the great number of visitors
entering, often only a sample check is possible.‘
Since hands searching a personal bag and moving things around are often re-
sented, we felt that checking by a welt-dressed attendant, with the appearance Il
of a high-ranking superintendent, would be more easily accepted. Once a bag An attendant’s equipment: cap, badge, whistle
has been checked, a sticker is affixed for our regular attendants’ attention. How- and walkie-talkie; one of the photograph
albums showing rooms and show-cases for
ever, checked bags can be inspected again at any point inside the museums, and regular and occasional checking; a
a notice to this effect is shown at the entrance. superintendent’s logbook, handbook and
Above all we trust our vola&, who, as we said before, try to spot and follow confidential manual.
suspects. Through them and our communication system we try t o gain time
against any attempts to damage exhibits and harm people. To this effect, the
museums can be sealed off, should the need arise, into separate compartments.
For all this we need good, well-trained personnel.

Personnel

A museum attendant’s lot is really an uninspiring one. All his days are the same.
O n the one hand, he is pinned to unchangeable surroundings, with works of art
that gradually lose all inspirational value for him and become only a serious re-
sponsibility. O n the other hand, he is pressed on all sides by visitors who, after
as3while,lose all interest for him as individuals and become inquisitive, arrogant,
at times even violent, and always dangerous, enemies.
The visitor does not hold him in high consideration; he does not understand
the attendant because of the language barrier; he sees in him the symbol of forbid-
den things or misplaced authority and resents his apparent lack of interest in the
art that fills his working environment.

A sign of ídentíty
The attendant surely needs a sign of identity. H e must be proud of his job in
order to retain his self-esteem, to feel the same importance his superiors attach
tos his
8 A good uniform certainly helps the guard’s morale, and gives him authority
in the eyes of the visitor. It is our experience that a police-style uniform is more
suited in museums with a great number of visitors than a discreet one, which
qoqd be more elegant and more suitable for small museums with a homely atmo-
sphere.
A cap should go with the uniform so that an attendant can be seen in a crowd.
Since some attendants object to it or find it painful to wear, they are allowed
to hold it or keep it within reach so that it can be donned when necessary. Since
a coatless uniform-like our summer one-could be uninspiring and a bit too infor-
6. For example, potentially dangerous objects
mal, badges on both sleeves, epaulets on the shirt shoulders and a name tag have found in one morning in bags carried by visitors
been provided (Fig. I I ) . included: one Bowie knife, two sheath knives, one
jack-knife, one kitchen-knife, one pair of scissors, one
A career opportunity would certainly be a geat incentive, but so far no more saw-bladed kitchen knife, five penknives and a
than 10 per cent of our attendants have become section supervisors and only 3 loaded revolver.

per cent are expected to reach higher posts. Even a supervisor, however, does 7. This topic is dealt with in detail in William A.
Bostidc, T h Gtlnrdiug of Ctdtrtrd Propcrg, Paris,
not have an ideal position: great responsibilities but little difference in administra- Unesco, 1978. (Technical Handbooks for Museums
tive benefits. and Monuments, 1.)
242 Walter Persegati

Every manual recommends that guards or attendants should be called Security

Officers. This would be most appropriate for well-paid professionals.
know, however, that even when the proficiency and goodwill of the employee
would warrant the title, the pay does not. And it is the salary that the attendant
looks upon as the yardstick in evaluating his job.
Unfortunately, old misconcepts, budget considerations and, last but not least,
the still great number of attendants required in a museum, regardless of all up-to-
date electronic aids, keep the question of the ideal salary relegated to the
museums’ administration dream basket. It is a battle that will have to be fought.
I n the meantime, most guards consider their job as only temporary and aspire
to be transferred to office duties.
At this point it may be fitting to say a few words about recruitment. A museum
administrator’s dream is to be able to screen a great number of applicants, submit-
’ ting them to psychological and vocational tests, choosing only a few and training
them before they start on the job. Under the circumstances, our on-the-job train-
ing is the best we can do in the meantime. One day, the high skill required to
run and train a security corps and to be an attendant will be appreciated by all.

Twining

The training of personnel is the most demanding duty of an administrator and

the key to success. It should start with languages. A very difficult field, because
there is nothing as damaging as an employee who, believing he knows a language,
insists on entering into hopeless discussions with a visitor. Thus we limit our train-
ing to the essential words required in most common circumstances. Individual
study of a language is encouraged.
Training for attendants includes: how to spot a suspect; how a suspect is sup-
posed t o behave; what kind of visitor could become dangerous for the works
of art and the public; how to deal with unbalanced people; how to spot poten-
tially explosive objects, and what to do with them; how to remain calm and dig-
nified and, above all, know what to do and show knowledge so as to give con-
fidence. Particularly when in the midst of a crowd, the attendant should know
and remember that he is not alone; the whole system under the direction of the
control room is with him. Training in first aid and fire-fighting is also essential
(Fig. 12).
An attendant must necessarily have a good knowledge of the museums, of
the layout of the ershibits and their most sensitive and exposed points, and, of
course, of the regulations. He must be taught how to operate a walkie-talkie ef-
ficiently, and how to use the right pitch of voice, the right words and inflection,
in addition to having a knowledge of the code words to be used for various
situations.
T o keep alert for many hours in the same environment is an art and has to
be taught. Fighting boredom is essential and possible. There are special ways and
means, which could be called the tricks of the trade, that have to be learnt.
Trainbg shodd~also include drills for emergencies. I have found it to be the
most complex part of training, because it requires the co-operation of all personnel
at every level.

Knowing the rzdes

The personnel must be able to spot immediately the slightest change in display
arrangements, structures and fixtures, at any time during duty hours. To make
this possible, every section of the museums has photographic records of whole
walls and showcases. It is thus easier to spot quickly the disappearance of a small
object, or damage to one, or a hasty rearrangement of them.
 '

The Vatican Museums, Vatican City: a choice of controlled circuits 243

12
Fire drill.

Rules regarding inspection at opening and closing time had to be made simple,
clear and as thorough as possible, so as to be easily memorized and become a
sort of checklist. These rules have been listed in a 160-page handbook, now being
printed.
In addition, the handbook contains all sorts of advice and instructions for first
aid and fire prevention, a list of all the pre-recorded messages and or all the noti-
ces to the public, all the extension phone numbers. to be remembered, code words
for the radio communications and samples of communications in emergencies.
An important aid to security is a restricted manual listing the duties of each
guard post, which is intended for the use of supervisors who have to instruct
attendants on their duties at every fortnightly change of duty.
The simplest rule, however, does not have to be even written: report every-
thing immediately, in every detail: if a little object is reported in time to be out
of its usual place, tragic, immeasurable loss or damage can be avoided with only
a little effort.
244

TheJoanMird Fsun
Centre for the Study
OP Contemps

José Luis Sert

The Joan Miró Foundation: Centre for the Study of Contemporary Art in Barcelona 24 r
The idea of creating such a centre in Barcelona goes back many years. After the
proclamation of the Spanish Republic on 14 April 193 1 and the establishment
of a local autonomous government in Catalonia, the activities of groups of young
people interested in the study and diffusion of knowledge in the arts increased.
The local conditions were very favourable for such a development. Joan Prats,
hatmaker and patron of the arts, an old friend of Joan Miró’s, organized such
a group in the 193Os, which was called Amics del A y t Noix (Friends of the New
Arts). This group was very active in organizing exhibitions of the works of some
of the best-known artists of that time, as well as lectures and discussion evenings.
The Civil War and the end of the local government in Catalonia terminated these
efforts in the 1930s.
After the Second World War, contemporary art entered a new period. Many
new groups interested in the arts and artists of our times were found in all coun-
tries in western Europe and in North America. Joan Miró, already internationally
known since the mid-l920s, became a world figure. Picasso, through his friend
Sabartés, donated an important collection of his early works to Barcelona, and
the Picasso Museum was inaugurated in the 1960s.
Joan Prats encouraged Miró to make a similar donation to the city and to
create a living centre for the study and enjoyment of contemporary art. This
centre would house his collection. In 1965, MirÓ decided to donate one-third of
his yearly production to the new foundation. Prats’s idea and Miró’s initiative
received an enthusiastic response from all their friends‘in Barcelona interested in
such activities. The Miró gift was formalized in the following years, and the foun-
dation carrying his name was established. This foundation continued the work
of the pre-war years, and many members of the old group, joined by younger
people, gave much time to discussing the objectives and shape that such activities
should take. Talks were initiated with the city authorities, who agreed to contri-
bute the land for the new centre and to subsidize half of the building costs. The
city submitted several tentative sites to Miró for his selection. MirÓ, together
with the architect and his friends, selected land in the Montjuich Gardens, a pub-
lic park developed in 1929 for the Barcelona International World Fair.
The Montjuich site is close to the heart of old Barcelona, Miró’s birthplace.
It is a site of popular gatherings, near the Museum of Catalan Art, a stadium,
an open-air theatre, and an amusement park. It has many trees and beautiful views
of Barcelona and the hills beyond. Miró was especially interested in having the
building in this kind of setting, easily accessible to all kinds of people.
A precise programme for the new centre was then established. The building
in its final form is an expression of and response to such a programme. It consists
basically of a sequence of well-defined spaces for the display of works of art and
facilities for the Centre of Contemporary Art. Exhibition spaces are clustered
around courts that act as additional rooms for the display of sculpture or ceramics.
The rooms are all linked by a continuous line of circulation. Courts act as roofless
display cases viewed through the glass walls that provide the rooms with light.
In this way, sculptures of considerable size can be shown in bright sunlight in
landscaped areas (Fig. 13).
The plans emphasize long vistas through several rooms (Fig. 14),courts and
walled gardens, similar to those found in old multi-patio houses in southern Spain.
This approach was preferred t o flexible, but shapeless, open loft-like spaces. The
room sizes and proportions encourage concentration on a limited number of dis-
plays, The visitor does not see too many pictures at a time but rather discovers
new ones as he moves from room to room. The rooms have different ceiling
heights and different ceiling treatments, while making use of a limited number
of repetitive elements in the formwork.
Ramps (Fig. I / ) link the different levels, facilitating the flow of people through
the different spaces. 23
FUNDACIÓ JOAN MIRÓ,
Sunlight and lighting have been carefully studied and advantage has been taken BARCELONA. A Mir6 in One
of the bright light conditions in Barcelona. The building makes use of natural of the large courtyards.
246 José Luis Sert

.., .

14
View encompassing several rc)oms opening on
to the central courtyard.

light in two ways: through"the glass areas opening 'on to courts and enclosed
gardens, and through skylights by means of tower-like forms of half-barrel shaped
vaults that give the building an original character (Pig. 16). All the walls are
white, and they receive and indirectly reflect light from these light traps, which
is filtered through diffuser glass. The proper diffusion of natural light was
adopted as the best solution.
The large glass areas opening on to courtyards make use of white curtains to
filter and diffuse this light. The differences in light intensity, which changes with
the movements of the sun, add life to the rooms and the works displayed. The
even, flat lighting systems, natural or artificial, more appropriate in store displays,
have been avoided. Direct sunlight is allowed for sculpture display in certain
rooms.
A similar approach to the quality of the display spaces and the light distribution
was first tried in the Fondation Marguerite and Aimé Maeght at St Paul de
Vence, France. The encouragement given by Aimé Maeght to experiment with
these ideas was a great help in the design of the Miró Foundation. During the
last ten years, many experiments have been carried out at St Paul; these included
multiple uses of rooms, courts and gardens. Lighting systems, both natural and
artificial, were tried out in climatic conditions very similar to those in Barcelona.
p'he structure is of reinforced white concrete showing the formwork and is
slightly sanded outside and painted white inside (Fig. 2 7 ) . Masonry is used for
the enclosure walls with cavity brick partitions and air spaces for better insulation.
These outside walls are laced with precast slabs, also in white cement exposing
white stone aggregate. The inside walls have a natural mortar texture, unfinished
and unplastered. All inside walls and ceilings are painted white.
The ceilings are barrel vaulted, and the ribs carry light tracks set in grooves
in the concrete (Figs. 14, I r ) . The extreme simplicity of the forms in the building
contrasts with the more elaborate ones in the ceilings, which are of different
heights. The half-barrel vaults previously mentioned are used in the rooms with
higher ceilings. These vaults act as skylights or light traps that admit abundant
light through large windows with diffuser glass, in this case wire glass for greater
safety.
The floors are quarry tiles in natural earth colours. The main entrance ramp
(Fig. 17) and the roof terraces are paved with precast tiles exposing a buff-
coloured stone aggregate.
The Joan Miró Foundation: Centre for the Study of Contemporary Art in Barcelona
247

IJ
Sculpture room and ramp leading to the higher
level.
26
Natural light is used through skylights let into
high half-barrelvaults with panes of frosted
glass.
248

Fixed glazing is directly attached to the concrete and masonry, and glass joints
have been siliconed. All metal sash has been omitted. Frameless glazed doors
opening on to courtyards, roofs, terraces and gardens serve as ventilators when
r
required.
Lighting fixtures are concentrated in skylight areas, reproducing the indirect
diffusion of light given during the daytime. The lower ceilings have movable light
tracks inserted in the ribs of the barrel vaults. Light through the large skylights
serves as night lighting visible all around the surrounding gardens.
The building is heated and air-conditioned by making use of air ducts. There
is a humidity control system.
The nineteenth-century gardens on the site have been remodelled to fit their
new requirements. The centre was given part of these gardens and allowed to
treat them as extensions to the building. They are fenced with cypress hedges.
The old benches, in masonry and glazed blue tiles, and also a fountain have been
restored and incorporated in the plans. ther benches have been distributed in
the most important rooms, courts, and roof terraces.
A basement with direct rear access through a service door occupies a space
 equivalent to that of the lower floor. It is linked to all other floors by a large 27
Main façade,
goods lift. This basement provides abundant space for picture and sculpture stor-
age, book-stacks, films, furnishings, crating and storage facilities, and mechanical
equipment. Prints have a special archive room on the second floor.
The building is composed of two distinct sections: the exhibit/displays areas
and the Centre for the Study of Contemporary Art.
As the visitor enters through the main access ramp, turning left he has access
to the exhibit of the Miró collections and whatever other temporary large exhibits
there may be. Turning to his right, he enters the area dedicated to the Centre
for the Study of Contemporary Art and its activities. This arrangement allows
1 these two sections to function independently when necessary. The exhibit spaces,
including gardens and courts, have already been described. The section given over
to the activities of the centre proper is housed in an octagonal-shaped volume
and stands out boldly as a separate entity. This is clearly visible from the entrance
ramp. This duality of functions in the building is more evident because all the
main elements of the centre are grouped together on this side and share the same
volume.
250 José Luis Sert

The lower of the three floors has an auditorium with a seating capacity for
200people. The second floor is taken up by the print archive, with a capacity
of 50,000 prints. Miró gave particular importance to this facility. The top floor
lodges the library, with a capacity of 3 5,000 volumes, and seating facilities for
4Qpeople. Attached to the octagon are the lift shaft, crowned by the cooling
tower and the main stair, offices for the director, his assistants, personnel, libra-
rians and the conservation departments. There is a board meeting room on the
top floor, close to the library, and a room for sales of books, prints, postcards,
and slides, next to the bar and to the lift and stairway that give access to the
lower floor.
The centre also has a special room and courtyard for sculpture exhibits and
other events. These exhibit facilities are used by younger artists chosen by the
board to give them an opportunity to show their work without having to nego-
tiate with the privately-owned galleries in town.
The forms used in this building result from the concept that a place to house
the arts and activities related to contemporary art development should be able
to display works in conditions and surroundings most suitable for study and for
the pleasure of visitors. Nothing should disturb the contemplation of the pictures,
sculptures and other works exhibited. AlJ. elements that may distract the viewer,
such as overdesigned furniture, signs, lighting fixtures, and display supports, have
been avoided. The rooms appear bare, with only the changing natural light and
the objects bringing life t o the emptiness of the interiors, so that a dialogue can
take place between the spaces and the works displayed in them.
Some of the forms chosen derive from the centuries-old Catalonian archi-
tecture. Proportions and their relationships are carefully controlled. ‘The square,
the golden mean rectangle, the octagon, with Le Corbusier’s Irzodzddr, harmonize
with the different parts of the building, volumes and voids. The simplicity of
forms required to display the works to advantage allowed for embellishment of -

the ceilings, a natural consequence of the devices used for the penetration of light.
The building soars up, opens to the sky through the light traps, yet the sky is
not seen. The forms of these light traps have been deliberatedly emphasized and
slightly blown up. The quarter-circle vaults have been given a slightly cavex form.
Placed on the roof, they recall the light effect on columns, changing with the
hours of the day. The skylights are also treated in a white ‘cocoon’ style to
emphasize their fullness. Inside, the continuous barrel vaults in the ceilings change
direction when the visitors move along the side rooms opening on to the courts.
These barrel vaults are only visible outside the main entrance, in the projecting
canopy that greets the visitor.
Some elements recall the architecture of the southern Mediterranean. Modern
technology using concrete makes such forms possible. If they recall a remote past,
it is intended that they should be a survival and not a revival. Widespread use
of similar forms is an expression of long-rooted preferences and different building
techniques. Such forms have been perpetuated for many centuries and should not
be eradicated but given a new life, using new technologies responding to the par-
ticular conditions of our times. These needs appropriately incorporate them into
a contempoary context.
The revision of the 1920s’ architectural process of making a clean sweep of
the past has been exhaustively written about in recent years. The reaction of youn-
ger generations to that process is a natural one. Perhaps one should pick up some
of the left-over pieces that have new significance and use today. In the building
as a whole, in the strict geometry of the spaces and their relationship to the site,
gardens, and climate, we have tried to avoid elements that would tend to date
it t o the uncertain and changing 1990s.
[ Tmnrlnred jiwz .Jpcmi.th]
 I he museum
as a communicator:
A semiotic analysis of
the WesternAustralian
Museum Aboriginal Gallery, Perth

Robert Hodge and Wilfred D’Soma

 Robert Hodge and Wilfred D’Souza

Museums exist for a variety of purposes. Mohammed Aziz Lahbabi, in his article
‘The Museum and the Protection of the Cultural Heritage of the Maghreb”,
says, ’ It is the function of museums . . . to be the living memory of the people
and for the people.’’ Museums are not only protectors but also communicators
of this living memory. A museum display is an exercise in one branch of the mass
media, requiring a special kind of understanding of the processes of communica-
tion, namely the nature of mass communication systems. The essential thing to
understand here is that mass communication is in some important ways an unnatu-
ral form of communication. We are all experts in natural communication, more
expert than we are aware. W e perform complex acts of communication with the
confidence and unconsciousness born of long habit. So everyone is likely to adjust
insufficiently to the major differences involved in a mass communication situation.
In a natural communication, typified by face-to-face conversation between two
people of similar background, the main message of any one speaker is interpreted
through this common background. It is backed up by innumerable supporting
channels of communication (intonation patterns, gestures, expressions, etc.). It can
be repeated, or parts of it emphasized, in the light of the hearer’s response. The
exposure-time of the message is controlled by the speaker, and is the same for
speaker and hearer. Mass communication systems generally depart from all these
conditions, and a museum display is no exception. This divergence from natural
communication gives rise to characteristic kinds of communication failure or inap-
propriate communication in mass communications systems, which will be the
main focus of attention in the present study.
Inappropriate communication here includes two basic kinds of breakdown :
saying things you did not mean to say, as well as not quite getting across what-
ever it was you wanted to say. The first of these is very common and more in-
sidious than the second, since for obvious reasons the communicator is less likely
to be aware of its happening. Most of us realize that not all of our message is
likely to reach target, so we are inclined to react by raising the volume-like the
well-known tourist strategy of speaking loudly to uncomprehending foreigners.
But what if a 10-per-cent increase in message A (the intended meaning) can only
be achieved at the cost of 40-per-cent increase in message B, the meaning of
which the speaker was not conscious?
In a traditional kind of museum, where exhibits are carefully organized into
galleries and individual displays, there are certain features of the communication
situation that make inappropriate communication more likely. One is the potential
difference between communicator and communicatees. Visitors to a museulm gal-
lery may be different in age, class, sex, language, and cultural background from
the communicator and from each other. All these differences can be regarded as
differences of language, and their effect is to stratify the whole display, so that
the communicator’s single message is received as a large number of different mes-
sages, some of them contrary to the original intended message.
This tendency of the single message t o fragment is likely to be intensified by
the existence of multiple channels of communication used in a display, which are
required to substitute for the multiple channels of communication available in
everyday conversation. The task for the communicator is a massive piece of trans-
lation, from a language he does not realize he knows into an artificial language
system that neither he nor anyone else is thoroughly familiar with. Between con-
ception and communication, then, there is likely to be many a slip. Communi-
cators and public may seem at times as though they had seen entirely different ex-
hibitions. Some diversity of response, of course, is natural and desirable, but it is
well for the planner of a display to have some notion of the likely responses,
and some responsibility for what his display is doing.

Vol. XXVIII, No. 3, 1976.

1. MN.ICNJN,
p. 146.
 The museum as a communicator 213

Ideology and aims

As an example of a museum as communicator, we have taken one gallery, the

Aboriginal Gallery of the Western Australian Museum, Perth, which is admini-
stered by the local Western Australian state government. We are grateful for the
generous assistance of the museum in compiling this study. Serving a population
of 1,197,000, the museum is situated in Perth, the capital city, which has a popu-
lation of 820,100. The Western Australian population is predominantly of Euro-
pean stock, with the Aborigines, the original inhabitants, now a dwindling mino-
rity.
In the past there has been open hostility between Aborigines and the new-
comers, and there is continuing conflict over the role of Aboriginal culture in the
Eurocentric dominant culture. An exhibition of this kind, therefore, necessarily
has an ideological problem that interacts with the aims and effect of any possible
display. The result is that the planners of the display show a characteristic kind
of uncertainty about aims and unawareness of effects. This is only a particular
instance of the general problem faced by museums that attempt to do justice to
a minority culture or the culture of an oppressed or expropriated group within
the society. However, any analysis of communication success has to know the
answer to the question: Successful at communicating what? And it often happens
that such a question asked very precisely brings out uncertainties or even contra-
dictions in the general aims that affect the overall structure of a display.
Headings and introductory statements are clearly one place to start in deter-
mining the overall intention of a display, since this is where the member of the
public will start. The title of this exhibition is Patterm of Ltfe in a Vast Land.
This suggests a concern with the relation between man and his environment.
‘ Patterns’ suggests a harmonious, aesthetically pleasing object of study, the plu-
ral indicating a diversity that adds to the aesthetic pleasure. The explanatory sub-
) heading narrows down the scope of this title. The ‘Vast Land’ becomes ‘ We-
stern Australia’, which is only one part of the ‘Vast Land’ covered. ‘Patterns
of Life’ becomes ‘The Story of The Aboriginal People’. Where ‘patterns’ sug-
gests an arrangement of elements perceived at one time, ‘ story’ suggests a narra-
tive taking place through time, a kind of history. The explanatory description
of the exhibition (Fig. 18) runs as follows :

Europeans have inhabited Western Australia for a century and a half. But for tens of thousands
of years this land has been the home of the aboriginal people and their ancestors. This exhibition
is planned as a tribute to them, and as a record of the ways of life that served them so well,
for so long.

The first two sentences discreetly mention the two races that have competed for
possession of this country, and hint at claims of the Aborigines. ‘ Tens of thou-
sands’ is longer than a century and a half ‘ and home’ is stronger than ‘inha-
bited’. The tense ‘has been the home’ implies that it still is their ‘home’, which
makes the Europeans who also ‘ inhabit’ it seem like squatters. The impression
that the exhibition has sympathy for the Aboriginal cause comes over clearly in
the word ‘tribute’, which connotes a celebration or commemoration of the Abo-
rigines by those conscious of a debt.
However, the display is both ‘ tribute’ and ‘ record’. This dual function con-
tains a potential contradiction. A record is a factual historical document, whereas
a tribute is concerned to create an attitude that is favourable. What if the histori-
cal record is unflattering? What if facts are not enough to create the desired atti-
tude? W e have in fact four different though overlapping descriptions of the form
of the exhibition: patterns, story, tribute, record. Two of these are concerned with
pleasing, harmonious effects, two with factual, historical materials. The potential
conflict here corresponds to the problematic dual function of the museum as edu-
cator: to correct prejudices, which are firmly rooted attitudes, and to overcome
ignorance.
214 Robert Hodge and Wilfred D’SOUZ~

?his preliminary analysis brings out the problems facing this display. The
major messages we expect will concern key relationships, between man and his
environment, European and Aboriginal, present and past, each of these relation-
ships being blurred: and the thrust of the exhibition will be divided between
scientific and educative, concerned with history and facts or with attitudes and
values, as it presents Aboriginal life for a European and Eurocentred public.

One very general but very important message the display is designed to communi-
cate is that an understanding of Aboriginal life is important. There are a number
of resources, or sign-systems, that can be drawn on to indicate this meaning, for
a display as a whole and for components of a display.
The location of notices and the size of the lettering on them (Fig. 19)comprise
the two dimensions of one system of signs. The rule with size is, of course, that
the larger the notice the more important the exhibit, ‘larger’ being relative to
the norms for such notices. ther general signals of status indude forms of conspi-
cuous expenditure, lavish use of space being one important indicator of t
Aboriginal gallery has a whole floor assigned t o it, a sign of high status.
the gallery there is free floor space, and room to move about the individual exhi-
bits. $his principle also indicates the relative importance of particular exhibits.
I n general, the more space and the fewer the items in a given space, the more
important the item or exhibit. I n this gallery, top status is accorded to one compo-
nent entitled ‘The Aboriginal W a y of Life’, which is what the visitor sees first
on entering the gallery (a sign of status), and which has the largest area in front
of it, in absolute terms (a visitor can stand up to 40 feet back from it) and because
the opposite side has no competing exhibits for that large space. .
T w o other indicators of expense, and therefore status, in a museum display
are the presumed cost of ara errhibit and the deployment of technology. The diffi-
-
culty of obtaining an exhibit is not usually made evident, though it could be.
All that the members of the public h to go on is the distinction between arte-
facts, simulations and photographs. these, phot-ographs are likely to be the
low-prestige form, especially recent photographs, however much enlarged. Simu-
lations if well done are high-prestige forms (Fig. 20). Artefacts will tend to be
intermediate in prestige, on their own. Technology will tend to add prestige. So
a series of slides on a screen activated by a button will add prestige to the contents
of the slides. Even simple technology, like lighting effects or machines that make
things move, add to the status of the item, and cumulatively to the status of the
gallery itself.
Indicators of status usually have the effect of drawing the attention of visitors
to the item or exhibit concerned, and making it more likely to be remembered.
However, there are two potential dangers with signs of status. One is that they
make a kind of claim on the members of the public that has to be justified. That
is, the public must feel that the items which the museum is signalling as important
are important. Qtherwise, they will at a subconscious level feel alienated from
the museum’s values, and the museum will have failed badly in its aim of changing
the attitudes of the general public. The gallery section ‘The Aboriginal W a y
of Life’ illustrates the difficulties here. It has signals of importance due to position
and space, as noted above, but it contains no rare objects, no recondite know-
ledge, nothing that seems special or difficult to obtain or worthy of close atten-
tion. This is because it is precisely the ordinariness and typicality of it that are
important. However, the planner of an exhibition has to take care, with a poten-
tially self-contradictory meaning like this, that he does not produce a display
whose message cancels itself out: an important kind of unimportance.
A second danger inherent in the use of status signals is that they represent an
intrusion by their user. They claim importance, but they are generally indetermi-
T h e museum as a communicator 27)

nate as to the further questions: important to whom, and for what? Important
to the museum, of course, but to the museum as representing the public, respond-
ing to demand, or the museum as teacher, educating the public, imposing more
or less subtly its values on the public? Hugues de Varine-Bohan, in his article
‘The Modern Museum: Requirements and Problems of a New Approach’, says:

W e would further plead that the museum should be selective and ‘ client-centred‘. All too often
present-day museums are regarded by their curators as providing ‘lessons’ for a homogeneous
but perhaps non-existent public, a public which exists mainly in the curator’s mind: a group of
well-bred, culture-hungry, beauty-loving, logically minded people with plenty of time to spare,
inexhaustible physical stamina and, above all, at least an arts degree.2

With such a gallery, which is designed as a ‘tribute’ to people who are’ them-
selves citizens of Western Australia, it is proper to ask the questions: important
to whom, and for what? Against this pervasive evaluation by others of their cul-
ture, the value-judgements of the indigenous culture, which are so important a
part of that culture, need to be prominent. The absence of Aboriginal signs of
importance in this exhibition is a general though unconscious sign of the unimpor-
tance of Aboriginal values for the exhibitors. This kind of unintentional slight
is probably widespread. Mohammed Aziz Lahbabi observes something similar in
his article when he says:

Out of an alleged respect for tradition, the tendency was to see the indigenous culture in terms
of fixed tastes and structures. Forms devoid of living substance. The structures of a vanished
past cannot, however, help to overcome underdevelopment.Colonial domination took objectivity
away from science and dispossessed the people of its a~thenticity.~

Some indications of status, such as the amount of space assigned to an item, are
neutral between Aboriginal and European values, but others are not. I n particular
the use of technology and the products of the white man’s technology carries
an ambivalent evaluation. It magnifies by association, but disparages by compari-
son. The signal transmitted can be ‘ W e , the museum staff, are very skilful’ rather
than ‘the Aboriginals are very interesting’. One example would be the display
of spears, carefully arranged and labelled, superimposed on a picture of Aborigi-
nes holding spears (Fig. 21). T h e photograph competes with the artefacts as 2. Mftrce171,op. dt., p. 139
though they were not interesting enough. The spears themselves form a set of 3. Ibid., p. 148-9.

19
Sign indicatii the entrance to the exhibition.
256 Robert Hodge and Wilfred D'Souza

20 parallel-lines, losing their individu_abity agd funstion in this rigid non-Aboriginal -

Rock paintings by Wattie Karawarra in a patterning. Similarly, the pattern of boomerangs is created by museum staff,
reconstructed grotto.
which distracts attention from the patterns created by Aborigines on the boom-
erangs themselves (Fig. 22).

The messages transmitted by a museum display come via many channels or media;
ea& of which has a different communication potential. Kinds of message are
often tied to a particular medium. Por instance, messages about large numbers,
or events over dgferent times or places, cannot easdy be communicated through
pictures, and conversely messages about qualities cannot easily be communicated
by nunabers.
%he Abor@nal display uses the following main media: (a) objects and arte-
facts ; (b) simulated environments ; (c) photographs and slides ; (d) diagrams ;
(e> labels and (0
writing. These media differ along a continuum with respect
to their closeness to reality or their closeness to language. htefacts are selected
examples of reaky, while language refers t o reality but at some remove. We can
generalize about this list of media, and say that the greater the predominance
of earlier media the stronger will be the sense of reality being directly experienced.
The distinctive mode of communication for museums is through objects. Hugues
ohan in his article expands on this emphasis and its value as follows:

The obtrusive image, the all powerful influence of words, bureaucracy, etc., must be counterbalan-
ced. It is objects, real things, which will provide this antidote: the growing success, in every
country, of sature reserves, the well-known popularity of ZOOS and botanical gardens and even
the universal taste for tourism and for escaping to countries which are still ' authentic' show that
such things meet a genuine need. What we said earlier also applies here: the man in the street
T h e museum as a communicator 211

is inundated with second-hand information which has been processed, arranged and commerciali- 21
zed: he wants not to be given but to be left free to choose for himself the first-hand information Display of javelins: a white man’s arrangement.
that he wants for its knowledge ~ o n t e n t . ~ The photography competes with with the
object.
Communication through objects and artefacts is generally less well understood
than more developed forms. An artefact communicates by being what it is. It
therefore communicates or signifies that perfectly. Potentially it is accessible to
every sense. It can be seen, tapped, touched, handled, smelt and wen tasted. This
multisensual experience could communicate a complex and open set of messages
with an incomparable vividness and immediacy. For instance, someone handling
a Woomera perceives directly what could be put in a large number of sentences:
‘A Woomera is made of wood, a hard wood with a distinctive resonance, hol-
lowed out in the middle, between 1 and 2 feet long, the point of balance near
the middle, etc.’ The strength of artefactual communication is this immediacy and
openness (Fig. 23). The weakness is that these meanings are only potential, and
are liable to disappear unless they are coded and retained in language. If a
museum displayed only artefacts, without explanatory labels, neither museum nor
public would know what had been communicated, which of course is bad commu-
nication. However, the strength of communication by objects and artefacts should
not be underestimated. Precisely because it is pre-linguistic it is a kind of universal
language, which can mediate between Aborigines and European and communi-
cate to all ages and classes of the public.
In a traditional kind of museum display, items tend to be kept behind glass
cases. I n Lahbabi’s words:

Museums seem to set a barrier between life and culture, appearing as places of contemplative
silence. In North African museums, as things stand at present, a culture which enjoys official
approval and prestige (because it is hermetic and above the general level) tends to co-exist with 7 2 ~cit., P. 34
4. ~ ~ z r J e f ~ 9OP.
a culture which belongs more or less to the people. The Co-existence is peaceful and neutral and
there is neither complementarity nor interaction between the cultures. 1. Ibid., p. 146.
zjg Robert Hodge and W&ed D'Souza

The glass barrier severely restricts the communication potential of objects and
artefacts. They communicate only through one sense, the visual, that sense itself
operating under certain restrictions, limited to a specific distance, angle of vision,
etc. The eye with its high powers of resolution is the master sense, and visual
cues can convey information to the other senses. However, this works abstractly,
by inference, drawing on previous experience, and is inferior to direct experience
by other senses. With rare or fragile items it would obviously be impracticable
to allow items out of the display cases, but with some items that are common
and robust, it ought to be possible to allow visitors to handle them, with suitable
safeguards against theft or damage. A child who has picked up and handled a
boomerang, for instance, tested its point of balance and felt its edge, will know
more about boomerangs than if he had gazed at one pinned down behind a glass
plate. An exhibition intended to be accessible to the blind has to adapt in this
way: and museums for the sighted should strive to incorporate such strategies.
Simulated environments or reproduced objects have similar advantages over pho-
tographs. They are three-dimensional, which allows spatial information to be
more fdly coded. They have an advantage over reality in that scale can be
contr~lled.This means, however, that scale is not communicated unequivocally
in this medium. A wiltju shelter's size could not be deduced from the model shown
(Fig. 24).
Photographs have similar disadvantages, as a result of their greater flexibility.
Their great strength as a communicating medium is that they can represent people
and landscapes with something of the immediacy of artefactual communication.
I n a display concerned with the relations of man and his environment this is a
crucial kind of message. Like an artefact, though, a photograph on its own cannot
communicate abstract meanings. If we see a photo of five Aborigines, for ins-
tance, we do not know what is meant to be interesting or important about them,
nor whether all Aborigines have the qualities claimed, or whether it is only parti-
cular individuals at a particular time.
Diagrams differ from photographs in that they contain only what is coded
in them. Their strength is that they can contain in a visual form elements and
relationships that are not simultaneous in space and time within a single percep-
tual frame. They can, therefore, communicate abstract meanings that are language-
like, with somethingofthe directness and immediacy of artefactual communication.
There are two kinds of use of language attached to museum displays: labels
and full sentences. Full sentences have only the limitations of human language;
which with all its imperfections is the best system of communication known to
man. Labels, however, are very restricted in the kinds of meaning that they can
communicate. Essentially they can communicate only two kinds of message: this
is an X 9 or these are kinds of/parts of a Y.Labels are frequent in museum dis-
plays, including the one under review. It should be pointed out that labels give
only a vocabulary, not a message. Labels on their own, therefore, cannot commu-
nicate any message about man or his relation to the environment,the major theme
of the display.
Language itself can be categorized in a number of ways.
two distinctions : between written and spoken language and between indigenous
languages and the dominant language (in this case English). Spoken language (not
written language read aloud, but language produced by and for oral communica-
tion) tends to have a different structure, and the majority of people even in a
literate culture find it easier to proce fully oral language. The language of the
indigenous culture is another matter. ne problem with using any single Abori-
gine language for such an exhibition is that there are so many distinct forms.
However, if the aim of the exhibition is to convey an understanding of Aboriginal
ways of life and attitudes to life, and their ways of thinking, some thought must
6. See Jean Favihe, Halina be given to a way of conveying the qualities of their language: the sound of it,
Dunmal-Pacowska and S. Delevoy-Otlet,
'The Museum and the Blind', Museum, Vol, and more important, some of its syntactic and semantic resources, and the
XXVIII, NO. 3, 1976. p. 176-80. language functions in such a society, for example, how do Aborigines of the
I The museum as a communicator

.. . . .

tribe say ‘ I am/he is stalking a kangaroo’? Such material could be presented 22

The way the boomerangs are
~

can
attractively and it would help t o correct the Eurocentric impression given by the
divert attention from the drawings with which
display at present. the Aborigines have decorated them.
Lahbabi’s description of the North African situation applies to all such cultures:

A major part of the North African cultural heritage has come down to us by way of oral tradition.
Music, song and poetry, for instance, are to a great extent anonymous and are passed in oral
260 Robert Wodge and Wilfred D'Souza

Z?
Woomeras, or spearthrowers, safely hidden
behind glass.

form during family or seasonal celebrations. It would be desirable for university research to be
set up which, with the help of the regional museums, would be responsible for all oral arts and
oral literature. A healthy and militant North African culture cannot be envisaged unless the ground
work is laid in this way.'

Given this aspect of museum communication, there are obvious advantages in the -
concept of the ecomuseum over more traditionally organized forms of display,
if the concern is for total communication to a universal public.

Language is the only medium that can communicate self-sufficient messages about
the themes of the display; the patterns of life of the Aborigine people, their his-
tory and the relation between their way of life and the environment. " h e other
media only communicate such messages in combination with language and each
other. However, a museum must use more than language and photographs (Fig.
therwise it will be no more than a walk-through book.
Objects and artefacts typically form the basis of a museum display, but on their
own they contain none of the desired meanings. The aim of the display is to
give the public access to a way of life through a collection of objects. The mean-
ings that must be communicated concern relationships, involving one or more of
the following : (a) origins, (b) manufacture, (c) use and (d) place in a system of
values or meanings. Photographs plus artefacts and objects or texts can be used
very effectively for (b) and (c). For instance, one photograph shows two women
making a hair girdle (Fig. 2 4 , and wearing one, above a case that contains exam-
ples of them.
Photographs are used extensively in the display. One reason no doubt is that
they are so cheap. Another justification is that they can represent many things
that cannot be presented directly, and in particular they can show relationships
between people and things, people and people, and people and the landscape.
However, to communicate, photographs must be carefully chosen, and they must
7. / M r / . w m , op. cit.. p. 146. be supplemented by an appropriate text (Figs. 26,27).
 261

general, photographs are an effective way of showing people making and 24

things. The relations between people and people present more problems for Azdi19nj a made Out of bran*es. Rea1
branches and earth have been used. What is the
graphic communication. People in photographs can relate either to each differencebetween heoriginal and the
er or to the viewer. I n the latter case, the result is the posed photograph imitation?
Fig. 28, top photo), which primarily communicates messages about the relation
between photographer and photographee. This can be an interesting and sig-
nificant message. Such a photo also communicates messages about the social rela-
s of the people concerned, but this is likely to be only the official version
hese relationships. Unposed photographs (Fig. 28, lower photo) can represent
more complex relationships.
' The limitatioiis of a photograph are that it shows only the disposition of bodies
in space, whereas social relations are coded in many other ways, and even the
language of spatial relations (who stands in front of whom, what distance expres-
ses regret, or intimacy, etc.) is a code, relying on conventions that need to be
translated for a viewer from a different culture. This difficult kind of meaning
requires focusing sharply enough to pick up expressions and gestures, plus expla-
nations of what these mean, as a key to interpretation.
' Similar observations apply to the attempts to convey the relation between man
and his environment. A photograph of a bare terrain is not enough, since this
terrain constitutes both a set of problems and a resource for the Aboriginal people,
I having both positive and negative aspects. Careful selection and focusing plus
verbal explanation are necessary to help the visitor to see the meaning of this
landscape .for Aborigines, and its relation to his life.
Labels are always used in conjunction with something else, usually artefacts.
Labels characteristically assign names and organize perception. These two func-
tions can work together, or in opposition. The main heading of a showcase or
sequence can help the viewer to grasp the separate items as part of a larger whole.
However, a label attached to an item gives two things to attend to, and loads
the memory, adding the name of the object as something to remember. This
diverts attention from the rest of the display. The adverse effects are intensified
if the label is a long way from the item, especially if it is attached via a number,
through a numerical key. The only justification for this latter method occurs when
2/
Making and wearing hair girdles. Language,
image and object are together in OUT framework
of perception.

the items make up a strong visual whole whose unity would be disturbed by pröi
minence being given t o labels. Otherwise, from a communication point of view
it is unsatisfactory. I n general, labels make exhibits easier to talk about, if thëy
are learnt, but interfere with the strength and immediacy of response. But tG
messages conveyed by labels are o d y taxonomic; they cannot convey messagks
about the theme of the display, which is concerned with relationships, functions
and living.
Label size also affects the possibilities for coherence of a display. In generall
if label and item are to be perceived as a single perceptual whole, then both must
be decipherable from the same point in space. If the writing on the label is so
small that a viewer cannot see the relevant item or exhibit even in peripheral
vision, then the possibilities of meaning connecting with perception are reduced.
m e r e letter size is so different that two adjacent messages cannot be read at
the same time, the effect is again to fragment the whole. To illustrate with the
opening words of the d i b i t i o n : the huge writing of Patterm o/' Ljfe in a Vast
Land can be read at the same time as the smaller but still large writing of The
§toy of the Aboriginal People ofWestern Australia (Figs. I B ) , and the large theme-
picture of a group of Aborigines can also be seen within the same frame. How-
ever, the text beginning 'Europeans have inhabited . . .' is in smaller lettering
 26
Map, photograph and artefacts used to convey
a complex message concerning man and his
environment.

that requires the viewer to stand so close to it that he cannot read the larger
writing or take in the picture; so this is related only in an abstract way to these
other components. The letter-size is influenced by the amount of text felt to be
necessary, which is, of course, a decision to be made by the communicator, but
the cost of a decision in favour of more text leads to fragmentation of the percep-
tual unity of a display.

Stratification of the museum public

Visitors to the museum clearly have differences of age, class, educational back-
ground, sex and nationality, as well as differences of interest and intelligence.
This creates problems for a mass communicator, since these differences all affect
communication. They have an effect equivalent to differences in language. This
stratificational effect is liable to interact with the differences in the media used
in a display. I n particular there is likely to be a polarization between communica-
tion through objects and communication through extended written prose. Com-
munication that is strongly concrete and particular is known to be correlated with
the young, and with the working class. It is reasonable to assume that communi-
cation through objects will be much more accessible to Aborigines than written
elaborated language. So messages, and kinds of message, communicated through
objects, or what could be called more generally the restricted codes, will be the
main content of the display for at least three important groups of museum users.
Such users will hardly be aware of the messages transmitted by what could be
called the more elaborated codes or channels. Since, as we have seen, the majority
of the messages concerned with the theme of the display are communicated
27
Group of shopkeepers. What signs indicate that
they are engaged in trade and not war?

m a d y through elaborated-code media, this raises the worrying possibility that

these messages are not reaching large numbers who would most need to receive
them. A substantial proportion of visitors to this display are students, some very
young, who would come into the category of restricted-code media users.
This suggests two areas for attention. One is to strengthen artefactual commu-
nication so that it can communicate the more abstract meanings and relationships
desired. The other is to be more careful about the clarity and level of the explana-
tory material. Written language too can be a relatively more restricted form of
elaborated-code. The following text illustrates the difficulties of some of the lan-
guage used:

Life’s Sacred Meaning

In a time called the Dreaming, creative beings shaped the plants, animals, and landscape; and
established rules for Aboriginals to follow. The Dreaming is eternal, explaining the Aboriginal
past, directing their present, and shaping their future.

Elaborated-code words here include ‘ creative beings’, ‘ established’, ‘ eternal’

and ‘ directing’, but the difficulty is not simply one of vocabulary. The syntax
is difficult, more difficult than it appears on the surface because of a number of
elisions. For instance, ‘ called’-who ‘ called‘ or ‘ calls’ it this? W h o is the sub-
ject of ‘established’? We have to go right back to the myst-erious ‘creative
beings’. And how can ‘the Dreaming’, which in the previous sentence was a
time in the past, become ‘ eternal’? Even if it does, how can a time rather than
P a person ‘ explain’ anything or direct or shape a present or future?
 The result is a very difficult utterance, which would strain the capacity even 28
of a university-trained elite to understand. The concept being conveyed is itself ~ ~ e , ~:E.and
; hisa ~ ~
difficult, but this difficulty is concealed by the translation, which replaces interest-
ing and important difficulties with extrinsic puzzles. Aboriginal ways of represent-
ing the concept might need supplementary explanations, they might need effort
and imagination on the part of a European public even to be partially understood,
but that effort and imagination are what a museum exists to foster. The language
the museum has used is not deliberately difficult, and not untypical of the lan-
guage used in this and other museums. It is natural that descriptions giving ideas
or information from academic sources will be communicated in language that
retains traces of that origin. The modern museum relies on a dedicated community
of scholars to provide it with its intellectual basis. Inevitably exhibitions will make
most sense in terms of the language and-modes of thought of that community.
Leaving aside particular successes and failures of the exhibition we have looked
at, the analysis brings out a number of points of fundamental importance in any
museum display. The communication process is so pervasive and so unconscious
that communication breakdown will be the rule, not the exception, and this break-
down will typically be invisible to communicators and public alike. The problems
stem from the essential nature and functions of a museum, as an institution that
must mediate between different communities and different cultures, offering its
own physical and temporal unity as a guarantee that resolution of differences has
occurred. A museum cannot suppress differences and antagonisms in the society
it serves, however persuasive and sincere the image of reconciliation it offers may
266 obert Hodge and Wilfred D’Soma

be. If it refuses to acknowledge these social realities in what it shows, they will
silently determine what is seen. W h a t is at issue is in some respects a failure to
understand the complexities of the communication process, but this should not
be regarded simply as ignorance of a set of communication techniques. Communi-
cation is inseparably bound up with habitual ways of thinking, feeling and seeing,
which give definition to a culture and a community. Communication breakdown,
then is a consequence of the failure to mediate between the communities involved
at the level of cultural differences. But total communication is an unattainable
ideal for the modern museum, until all social differences have been eliminated
and made all communication redundant.

Comment

Two lecturers at the School of Human Cornm&icatiorz of Murdoch Univer.@y,

Western Australia, have presented the display gutem in the Aboriginal Galleiy aì the
Western Aastraliari Museum. They have pinpointed irp$ortant problem that inevitably
arise in carrying out .mch a display on a subject such as this: Mow can the mu.\eologi.\t
render justice to a minority culture? How t o preseiit the role of Aboriginal culttire in
the ‘Eurocentric‘ domifzant culture? W h a t is the best way t o attain mutual rindeip-
standing beyond the dzference in languages?
Their interpretation also poses several other important problenu’:
A problem of termiiaology with respect t o the use of nzuseological terms, the meawing
of which may become distorted from one language t o another.
A museographical problem: according t o some, t o e.xpose the objects oj culture in vitro
ii t o separate them; others would nznintaipz that at that price it would be dooixing
t o rapid destruction the patrimony that it is the niuseuvz ’J vocation t o protect, that
the ~~zttseanz .rho& have the means t o allow other objects than those di..,glayed in
the gallery t o be touched9aiad that, if the method is appropriate and .\ophi.\ticatedr
if ecology is involved, presenting them in vitro can only make them appear more -
real thart they are in reality.
A problem of museum taxonomy: some will applaud the idea of Jeeing 111use~inz.~of
objects and museums of oral tiraditions develop separately, bat others will tremble
at it, for how can culture be cut ZQ into conventional slices?
A problem o f LEurocentrism’. Is this ‘ Eurocentiiwz’ that of Europe a.\ a whole or
of a stratijed Europe, of which the dominant stipatum can iwogni.i;e the exi.\tence
of the cultures of the supposedly inferior stipata, which are there t o be seen but at
which noboaj looks?
A n underlyingphilosophical problem: should oize speak offailure in the case of ejjorts-
of which the museum world is fidl of examples-to ovei~omethe probleim rejeiwd
to ?
Finally, the authors mention ecomuseums, but there can be no ecomuseum.\ without teriri-
toiy, or without a living population on that tewitoiy. A pivjoundly human problem
niires: how, beyond the alreaaj hiyhly sophisticated forvis, can the cultzwal reach oj
a good display be yet $wther extended? The disciples of the ecomuseunz will .\ay that
this can be done on!y by inviting the Aborigines themselves t o work arm-in-am w i h
the museologists, thus enriching ethnological knowledge with the irreplaceable heritage
ofthe knowledge handed down t o them. The authors should be congiratulatedfor having
directly or indirectly raised these problems, szdbjects of controvery, vitamiri3 for an inJti-
tution that wishes t o Jecure its owpi survival by continually iwewing itdj-Pi,ometheu.\
izeveie bound.

Georges Henri Rivière

29
Display case devoted to music and dancing:
instruments and people, but no movement or
sound.
The museum as a communicator 267
 i

-.

Atithors JosÉ LUISSERT

Born in Barcelona in 1902. Graduated from
the Escuela Superior de Arquitectura,
Barcelona, 1929. Worked with Le Corbusier
WILFRED
D’SOUZA and Pierre Jeanneret in Paris, 1929-31. Private
Born in 1926 in Goa. Degrees and practice in Barcelona, 1929-38; Town
post-graduate qualifications from India, Planning Associates (with Paul Lester Wiener
Scotland and Uganda. Taught in India and at and Paul Schulz), 1941-59. Partner in Sen,
- the Makerere University, Kampala, Uganda (as Jackson and Associates (formerly Sert, Jackson
Acting Reader/Head, Department of Language and Gourley) since 195 8. Works includë urban
Methods and Communication). Presently centres, universities, master plans for several
teaching at the School of Human Latin American cities, and, in the field of
Communication, Murdoch University, in museums, the Fondation Aimé et Marguerite
Western Australia. Publications on linguistics Maeght, S t Paul de Vence (France). Professor
and intercultural communication. at Yale University, 1944-45, and Harvard
University since 1953. Publications: Antovti
Gazdi (with James Johnson Sweeney), Gerd
Ratje, 1960; The Shape of Our Cities (with
ROBERTMODGE JacquelineTyrwhitt), for the Fund for Adult
Born in 1940. Degrees from Universities of Education; The Hurt of the City, London,
Western Australia and Cambridge, United Lund-Humphries, 1952; Cdn O w Cities
Kingdom. Taught at Cambridge University Siirvive? (with the International Congresses for
and the University of East Anglia, Norwich, Modern Architecture), Harvard University
before taking up a post as Senior Lecturer in the Press, 1941.
School of Human Communication,Murdoch
University, in Western Australia. Publications
include works on linguistics, the study of SHAILESH C. SINGH
popular culture, transformational theory, and Born in 1943. M.Sc. degree in botany, India,
the relation of language and social forms. 1964. From 1964 to 1976 filled various
lecturing posts. Since 197 5 Chief, Natural
History Museum, Katmandu. Carried out
research projects, e.g. on edible mushrooms and
WALTER PERSEGATI other fungi in Katmandu Valley. Editor-in-chief
Born in 1920 in Verona. Degrees in economics of Nepalese Journnl of Science and, since 1977 ,
and business. Studies in sociology,psychology. managing editor of J o z l r d of N a t i d Histoly
public relations and languages. Occupations : Mu~ezlm,Katmandu. Author of the book The
since 1971, Secretary General and Treasurer of Fwzgi, published by Ratna Pustak Bhandar, and
the Vatican Museums and Art Galleries, numerous artides.
Vatican City. In 1970-7 1, Office Manager,
Pontifical Commission for Justice and Peace,
Vatican City; 19 5 8-69 ; Assistant Permanent
Observer for the Holy See to the Food and Photo credits
Agriculture Organization. Frequent travels in
Europe and the United States in connection
with activities of Catholic organizations. 2-3, Museum of Natural History, Katmandu;
Publications: newspaper and periodical articles 4-22, Diraione Generale dei Musei Vaticani,
on museum management, security, personnel Città del Vaticano, 13-27, F. Catala Roca,
and statistical studies; on Catholic youth Barcelona; 18-29, Western Australian
organizations; on migration. Museum, Perth.