RADICAL INTERN HANDBOOK 2023 ‘ radicalx.coDear RadicalXx Intern, Welcome to our vibrant and diverse global community. As you begin your journey with us at RadicalX, we want to extend our warmest welcome and express our excitement to have you on board. As aremote-first company, we are pioneers in embracing the future of work. Here, you will have the opportunity to collaborate with talented peers from around the world, learn from experienced mentors, and contribute to groundbreaking projects. Your voice, your ideas, and your work will play a significant part in our collective success. In this intern handbook, you will find the guiding principles, rules, and expectations that shape our culture and our work. We encourage I eLUR OMEN Ler< MOU ESA LAR Uae aN -1e Mele CelE-]R CORAL AN] that our community remains a positive, productive, and respectful environment for all. Your internship is more than just a learning opportunity; it's achance to make areal impact. We believe in the potential of our interns, and we are committed to supporting your growth and success during your time with us. Remember, at RadicalX, you're not just an intern - you're a vital member of our team. We trust that you'll bring your best to every task, challenge, and project that comes your way. We are thrilled to have you as part of our team and can't wait to see the amazing things we will achieve together. Welcome to the RadicalX family! Warm Regards, aE TBST) o1i) Founder & CEO, RadicalX Message from CEOMessage from CEO Table of Contents Company Overview About Us Our Product Founding Team Organizational Structure Core Values Our Culture Internship Overview What to Expect Roles and Responsibilities Onboarding Offboarding Meetings Tools Performance & Evaluation Training and Resources Getting Help Frequently Asked Questions(FAQs) Internship Guidelines Remote Work Confidentiality and Data Security Code of Conduct Community Guidelines Message from COO Table of Contents 26 26 28 30 32 34 RADICALAbout RadicalX Introduction In a rapidly evolving world, early career experiences are lagging behind, still stuck in the paradigms of the 60s. The traditional system heavily favors candidates from prestigious institutions, with stellar grades and internships from renowned companies, leaving a vast majority marginalized. At Radicalx, we are here to challenge the status quo and bring about a transformation that redefines what's possible. Our Mission Our mission at RadicalXis to democratize opportunities and empower the upcoming generation of developers. By cultivating an immersive learning environment enriched with cutting-edge technology, we aim to overhaul the way developers learn and acquire skills. Our Story RadicalX began as an audacious idea, with a strong belief in technology's potential to bridge the chasm between the world of learning and work. Our aim has always been to accelerate economic mobility and eliminate unemployment by rendering the opportunity to launch and develop a career accessible to everyone, without any barriers. Our Purpose Our purpose extends beyond providing access to opportunities; we are here to ensure everyone can embark on meaningful careers. By offering guidance, knowledge, and industry exposure, we strive to illuminate the diverse career pathways in the innovation economy and facilitate the journey of aspiring individuals to join remarkable teams and build a promising future together. Our Belief We firmly believe that talent is omnipresent, but opportunities aren't. Our conviction lies in humanity's intrinsic desire to learn, grow, and transform opportunities into tangible results. We envision a world where leading companies, academic institutions, and government organizations collaborate to drive change, fostering a global culture of limitless possibilities. Company Overview RADICALOur Vision Our vision is to cultivate a global talent pipeline that is not just competent but competitive. We foresee a future where acquiring in-demand skills and real-world experience is devoid of obstacles such as cost, location, prior experience, or socio-economic background. In this world, diverse and untapped talent is recognized as a sustainable competitive advantage that can propel the global economy. What we are building RadicalX aspires to be the Roblox for upskilling experiences - a gaming-like platform where users can create, engage with, and monetize coding challenges. It's animmersive digital landscape tailored for the millions of Gen Z devs who thrive on the adrenaline rush of gaming At RadicalXx, users navigate their journey guided by an Al Manager, working as teams ina simulated company setting. They can earn rewards by participating in coding challenges that mimic everyday engineering tasks, utilizing real tech stacks. Companies like Gitlab can create challenges on RadicalX as interactive tutorials, offering hands-on product education to new customers and demonstrating their solutions to potential clients. Additionally, software teams can leverage RadicalX for a multitude of purposes - upskilling new members, preparing engineers for on-call shifts with simulated production issues, and recruiting developers through practical dev challenges. In essence, RadicalX is a dynamic platform that marries learning, gaming, and real-world engineering tasks, thus revolutionizing the way tech educationis delivered and consumed Company Overview RADICALFounding Team RadicalX is led by a dynamic trio of accomplished founders who bring extensive experience and innovative vision to the table. Our founding team. comprising aCEO, COO, and CTO, have arich history of successful entrepreneurship, impactful collaborations, and domain expertise, that they now apply to drive Radicalx's mission and success. Talha Sabri, CEO: Talhais a serial entrepreneur with a strong foundation in establishing startups across diverse sectors like B2B SaaS, AgTech, and Product Lab. His broad experience spans working with over 120 companies across 35 countries, including tech and business giants like Uber, AWS, Microsoft GIX, Boeing, Cisive, ARM, AT&T, and Alibaba. His vision and strategic leadership are instrumental in shaping RadicalX's future. Ines Prates, COO: With an extensive track record in early career talent program development, Ines brings a wealth of industry knowledge to RadicalX. She has held prominent positions at tech behemoths such as Amazon, Twitter, and Citrix. Her expertise lies in operational management and talent development, making her the driving force behind Radicalx's operational efficiency and growth. Yunus Jamal, CTO: Yunusis a seasoned entrepreneur with a diverse portfolio of startup ventures, including Cloud Security, No-Code Web Builder, and Product Lab. He has played a crucial role in developing over 100 products and has collaborated with prominent firms like Aramco, GSK, Banque Saudi, Snoonu, and Safepay. His technical leadership and innovative approach make him the cornerstone of RadicalX's product development and technological strategy. Together, our founders form a robust leadership team that infuses RadicalX with their collective experience, innovative spirit, and strategic acumen. They work tirelessly to build and foster a culture of innovation, collaboration, and empowerment, inspiring every team member, including interns, to contribute actively to the company's growth and success Company Overview RADICALOrganizational Structure At RadicalX, we champion a non-hierarchical, flexible organizational structure that prioritizes team collaboration, open communication, and shared responsibility. Although we have established leadership to steer our strategic vision and decision-making, we are committed to nurturing a culture of autonomy and empowerment among all members, creating an environment that values and incorporates everyone's ideas and contributions. Our operational framework is divided into three primary departments, alongside our Business Operations: Product Growth: Co-headed by Ines, our Chief Operating Officer, and Areeb, our Director of Design, the Product Growth team focuses on driving our product's advancement and market reach, ensuring it continually evolves tomeet and exceed our customers’ needs. Product Design: Led by our CEO, Talha, the Product Design department is the creative powerhouse of RadicalX. This team is responsible for the aesthetic and user-experience aspects of our product, creating innovative, intuitive, and visually compelling design solutions that enhance user engagement Product Development: Directed by our CTO, Yunus, the Product Development team is the engine that brings our product visions to life. They handle the technical aspects of our product, building and refining functionali- ties that ensure our offerings remain cutting-edge and user-friendly. As aproduct-led organization, we strive for seamless cooperation among all departments. This synchronized effort is what allows us to build a truly user-centric product that anticipates and caters to our customers' needs, while also pushing the boundaries of what's possible in our industry. Department Lead Product Mana: Product Growth y Areeb Tariq Harshitha Sor Product Design Sabri Laura Nixon Product De' Jamal Billy Bett Company Overview RADICALCore Company Values Pioneering Spirit We're always ready to break barriers and explore new frontiers in technology. We're not afraid of the unknown; we embrace it. Customer-Centricity Our customers are at the heart of everything we do. We strive to deeply un- derstand their needs and wants, and we go above and beyond to provide solutions that not just meet, but exceed their expectations. Innovation through Collaboration We believe that the best ideas are born from collaboration. Together, we create, improve, and innovate, resulting in solutions that move us and our customers forward. Relentless Improvement We are committed to constant learning and evolution, individually and asa company. We don't settle for good enough; we continuously push for better. Radical Openness and Transparency We foster an environment where open communication is not just encour- aged, but expected. We're transparent about our successes, our challenges, and our direction. Sustainable Success We are committed to building a sustainable future not just for our company, but for our community and our planet. We make decisions keeping the long-term impact in mind. Respect and Diversity We value and respect the unique experiences, perspectives, and back- grounds of our team members. We believe that diversity and inclusion foster innovation and success. Radical Integrity We uphold the highest standards of integrity in all our actions. We believe in doing the right thing, even when no one is watching Company Overview RADICALRadical Empowerment We empower our employees to take initiative, make decisions, and contribute their best. We believe in their potential and trust their judgment. Passion for Excellence We are passionate about what we do and strive for excellence in every endeavor. We take pride in delivering high-quality products and services. Creativity We encourage and value imaginative thinking. We believe in the power of unique ideas and strive to create a supportive environment where creativity flourishes. Resilience We face challenges head-on and bounce back from setbacks. Our determination to succeed serves as the driving force behind our innovations. Agility We base our decisions on facts, not hunches. We believe in the power of data toinform, guide, and validate our strategies. Data-Driven Decision Making We encourage and value imaginative thinking. We believe in the power of unique ideas and strive to create a supportive environment where creativity flourishes Social Responsibility We understand our role in the broader society. We aim to make a positive impact on our community and the world at large. Company Overview RADICALOur Culture At RadicalX, we're more than just a global team; we're aconnected community of innovative thinkers, creators, and problem-solvers. Our culture is shaped by our core values, and we take pride in fostering an environment where everyone, from interns to executives, lives and breathes these values in their daily work. Remote-First, Global Mindset We believe that talent knows no boundaries, and neither do we. Asa remote-first company, we take advantage of the global talent pool. We work asynchronously, respecting time zones, cultural nuances, and personal schedules. Our strength lies in our diversity, and we learn from each other's experiences and perspectives. Inclusivity and Respect RadicalX champions an inclusive culture where all voices matter. We are committed to maintaining a safe, respectful, and supportive space for everyone. We respect and value our differences, recognizing that our diverse backgrounds make us stronger and more innovative. Communication and Collaboration Clear, honest, and open communication is vital in ourremote-first environment. We rely on virtual platforms to share ideas, provide feedback, and collaborate on projects. We value every team member's input and believe that the best solutions come from collaborative efforts. Continuous Learning and Development We promote a culture of continuous learning and curiosity. We provide resources and opportunities for our interns to learn, grow, and expand their professional skills. We encourage questions, experiments, and creative thinking because we believe that today’s learners are tomorrow's leaders. Innovation and Agility Our culture thrives on innovation. We're always ready to adapt to changes, evolve with the market, and embrace new technologies. We encourage our interns to think outside the box, challenging the status quo and coming up. with creative solutions. Company Overview RADICALWork-Life Harmony We understand the importance of balancing professional commitments with personal life. We respect your time and encourage you to take regular breaks, spend time with loved ones, and pursue personal interests. We believe a happy, balanced team is more productive and innovative. Empowerment and Autonomy While we work as a team, each RadicalX member has the autonomy to make decisions in their area of expertise. We trust in the knowledge and abilities of our team members and empower them to take the initiative in their projects. This approach not only enhances job satisfaction but also drives personal growth and professional development. AGrowth Mindset At RadicalX, we are all learners. We embrace a growth mindset, always striving to expand our knowledge, learn new skills, and improve our practices. We provide a variety of opportunities for continual learning and development, in- cluding training programs, mentorship, and constructive feedback. Company Overview RADICALINTERNSHIA> MAA What to Expect Our Internship Program at RadicalX offers an unparalleled chance for dynamic and enthusiastic individuals to gain first-hand experience in the rapidly evolving tech industry. Spanning across diverse domains such as Al, Software Development, Metaverse Development, and UX/UI Design, our internships equip you with practical knowledge and exposure in these fascinating fields. o Throughout your journey with us, you will be paired with a dedicated mentor. These mentors, with their wealth of industry experience and knowledge, provide guidance, support, and constructive feedback. We encourage interns to collaborate closely with their teams, partake in impactful projects, and contribute innovative ideas to make a tangible difference. Beyond the project work, we believe in nurturing a holistic learning environment. From June, we kickstart a series of weekly Podcasts with industry practitioners, giving youa chance to gain insights into the latest industry trends and best practices. You'll also engage in bi-weekly hackathons - a chance for you to apply your learnings and come up with creative solutions. # Networkingis a key part of your growth with us. We hold regular networking events, connecting you with a wider community of professionals and peers alike. In addition, we host personal and career development sessions that aim to enhance your skills, preparing you for a bright future in the tech industry. x One of the highlights of the Radicalx internship experience is the opportunity to be apart of live projects. In July, you will witness the launch of a Live Project, offering youa deep dive into the practical aspects of releasing a tech solution in the real world. This exposure will be invaluable in understanding the lifecycle of a tech project, from conception to market release. # \nJune, you'll have the exclusive chance to participate in our Private Beta. This experience will give you firsthand insights into the testing phase of a project, providing a clearer understanding of how feedback, iterations, and improvements shape the final product. # Lastly, we offer an exciting chance to work with Generative Al technology - one of the most cutting-edge areas in the tech industry. This exposure will be immensely beneficial in equipping you with the skills to shape the future of technology. Internship Overview RADICALArtificial Intelligence Engineer As anAl Engineer, you will work closely with our Al team on projects involving machine learning, deep learning, generative Al, and natural language processing. Your role involves: + Assisting in the design and development of Al models * Conducting data analysis and preprocessing for machine learning * Collaborating with the team to implement Al algorithms and improve existing models * Presenting findings and progress in team meetings As anAl Engineer, you'll engage with a diverse range of fascinating projects, leveraging technologies such as OpenAl, TensorFlow, Botpress, and Inworld.ai. Tasks will encompass the creation of an Al Dev Manager, the development of algorithms tailored to Personalized and Adaptive Learning, and the establishment of a comprehensive anti-cheat and fraud detection mechanism. Software Developer As a Software Developer, you will be involved in the design, coding, testing, and debugging of backend and front-end software applications. Your responsibilities include: « Assisting in the development and maintenance of software applications * Debugging and resolving technical issues * Participating in code reviews and team meetings * Collaborating with the team on enhancing product features and improving performance In your role as a Software Engineer, you will be immersed in a broad array of intriguing projects, utilizing technologies like Firebase, Node.js, React, Stripe, and Runa. Your responsibilities will involve building out RadicalX Missions, devising a subscription and payout system, establishing a connection with the Al Manager, and integrating with Github Codespaces. Internship Overview RADICALMetaverse Developer As aMetaverse Developer, you'll play a key role in designing and developing immersive lo-fi Metaverse environments similar to Gather and Highrise. Your role willinvolve: + Assisting in the design and development of virtual environments * Implementing interactive features and functionalities in the metaverse * Collaborating with other teams (such as UX/UI design) to enhance user experiences * Testing and debugging to ensure optimal performance Assuming the role of a Metaverse Developer, you'll dive into an array of in- triguing projects, making use of technologies like Phaser, Unity, Blender, ReadyPlayerMe, and Inworld.ai. Your projects will involve crafting the virtual workspace, which includes creating rooms, establishing networking spaces, and developing engaging virtual activities. UX/UI Designer As a UX/UI Designer, you'll work with our design team to create intuitive and engaging user experiences for our Developer and Enterprise Platform. Your responsibilities include: + Assisting in the design of user interfaces for our products * Conducting user research and creating user personas * Collaborating with the team to implement design solutions * Presenting design concepts and receiving feedback during team meetings In your capacity as a UX/UI Designer, you'll be absorbed ina varied spectrum of compelling projects, employing tools such as Figma, Webfiow, Miro, Maze, and UserTesting. Your undertakings will include designing the RadicalxX Dev Metaverse, our specialized developer gaming platform, as well as our B2B SaaS platform that caters to dev tooling companies and Development teams. Internship Overview RADICALONBOARDING To kickstart your journey with us, we've compiled a list of essential steps to ensure a smooth onboarding process. Onboarding Form: Begin by completing the Onboarding Form. This crucial step enrolls you officially as anintern at Radicalx. Contract: Each intern will receive a contract that delineates the terms and conditions relating to the internship. It's essential to sign this contract to formalize your enrollment as an intern at Radicalx. Offer Letter: Each intern will receive an offer letter that outlines their internship duration, role and other relevant information. Please let us know if you need anything specific for your university or visa requirements and we will help you out. Slack Channel Invite: Each intern will receive an invite to a private Slack channel for their squad by their Product Manager. Digital Intern Badge: As a token of your association with RadicalX, every intern will receive a Digital Intern Badge for identification purposes. Share the Excitement: We're incredibly excited to have youjoin us, and we hope you share our enthusiasm! We invite you to broadcast your new journey with your network. To aid you in announcing this pivotal moment in your career, each intern will be provided with: « Atemplate post and visual material that you can use to share your news on LinkedIn, Instagram, and other platforms. * Guidelines on how to update your LinkedIn profile to reflect your new role. + AProfessional Cover Banner that you can use on Linkedin and the RadicalX Community Platform, proudly showcasing your association with us. * Aunique background image to use during virtual meetings, representing your affiliation with Radicalx. Please complete these steps at the earliest to enjoy a seamless integration into the RadicalX team. We look forward to your valuable contributions and hope you'll have an enriching and enjoyable experience with us. Internship Overview RADICALMeine PINS Wrapping up your internship at RadicalX involves a few key steps that ensure your journey concludes ona positive note. Here's what the offboarding process looks like: Certificate Policy: Earning a Certificate of Completion from Radicalx is contingent on a few prerequisites. To qualify, you must: * Successfully complete Onboarding and Orientation. + Participate in at least two full-cycle sprints. Offboarding Form: As part of your offboarding process, we request you to fill out the Offboarding Form. This form enables us to gather valuable feedback and allows you to reflect on your experience. Certificate Issuance Timeline: Once you've notified the RadicalX Core team of your departure, you can expect to receive your Certificate of Completion within five working days of submitting the Offboarding Form. Letter of Recommendation: We recognize that letters of recommendation can be valuable for future opportunities. Therefore, these can be provided upon request, assessed on a case-by-case basis. Feedback Form: We're eager to learn from your experience. To formally conclude your internship, please fill out the Feedback Form, which includes questions for self-reflection and allows us to improve the program Final 1:1 Session: Schedule a session with your RadicalX Core Team Lead to discuss your overall experience. This meeting provides an opportunity to share your thoughts, feedback, and lessons learned during your internship. Your journey with RadicalX doesn't end with offboarding. We hope that the skills and experiences you've gained during your time here will propel you into your future career, and we look forward to seeing what you'll achieve. Internship Overview RADICALHow We Work RadicalX embraces a "remote-first" culture and comprises team members located globally. As anintern at RadicalX, you are expected to work both synchronously and asynchronously on various projects. Synchronous Meetings and Events Interns are expected to participate in the following events, meetings, and sessions: Orientation: Orientation is designed to welcome newinterns and share essential team information. This usually takes place on Fridays. Team Social: This event provides a platform for team members to connect, bond, and engage in various fun activities. This usually takes place on Fridays. Sprint Planning: Sprint Planning initiates the upcoming sprint, discussing team’s capacity, agreeing on the items and tasks, setting goals and plans, and dividing tasks among team members. This usually takes place on Mondays and lasts about an hour. Stand-Up: Stand-ups are short meetings for interns to provide updates on their work progress and discuss any obstacles they are encountering. These sessions are typically around 10 minutes in total and take place on Tuesdays, Wednesdays, and Thursdays. Sprint Review: During these sessions, interns showcase their work accomplished during the sprint, and industry mentors and/or the team director provide feedback. These sessions usually take place on Fridays and last about an hour. Sprint Retrospectives: These meetings are held at the end of a sprint for the team to review and reflect on the sprint's progress. Interns have the opportunity to discuss what worked well, what could be improved, and actions to take for the next sprint. Internship Activities: Beginning in June, we've planned a range of events to enrich your internship experience. You'll be part of weekly Podcasts featuring insights from industry professionals, immersive bi-weekly hackathons, and engaging networking events. Internship Overview RADICALAsynchronous Work Outside of synchronous meetings and events, interns are expected to work independently and complete tasks asynchronously. Tools Interns are expected to familiarize themselves and use the following tools: Communication Slack: Primary source of asynchronous communication and updates. Gather: Virtual Office for Meetings and Coworking, Clickup: Project Management Butter: Synchronous communication and meetings. Loom: Additional asynchronous communication videos. Community Platform: Resources, Feed and Event Scheduling Development Github Zapier Google Firebase Stripe OpenAl API Runa Tensor Flow React Botpress Node.js Inworld.ai Phaser.js Ready Player Me Airtable Figma Webfiow These are the primary tools required for the projects. However, additional tools may be needed depending on specific project tasks. Internship Overview RADICALPerformance Expectations and Evaluation At RadicalX, we believe in setting clear expectations and providing constructive feedback to promote growth and development. As an intern, here are the performance expectations we have for you: Performance Expectations 1. Quality of Work: Your work should be accurate, thorough, and meet the requirements set by your manager or team. 2. Professionalism: We expect you to act professionally at all times. This includes timely communication, respecting others, and adhering to our community guidelines and company policies. 3. Initiative: We value self-starters and problem solvers. Don't hesitate to ask questions, suggest improvements, or take the initiative to tackle challenges. 4. Collaboration: Being aremote-first company, effective collaboration is key. We expect you to work well with others, provide and accept feedback graciously, and contribute to a positive team environment. 5. Learning and Development: We want you to learn and grow during your internship. This involves being open to new experiences, applying feedback, and constantly seeking to improve your skills. 6.Adaptability: In our dynamic, fast-paced environment, adaptability is key. We expect you to be open to change, able to pivot when necessary, and always ready to learn and apply newskills or tools. 7. Communication: Clear and timely communication is crucial ina re- mote-first organization. You should be able to effectively express your thoughts, provide updates, ask questions, andrespond to othersina professional and respectful manner. 8. Meeting Deadlines: Time managementis vital in ensuring productivity and collaboration. We expect you to manage your time effectively, meet your deadlines, and inform your manager well in advance if you anticipate any delays. Internship Overview RADICALEvaluation Process Towards the end of your internship, you'll receive a formal evaluation based on these performance expectations. This evaluation will include: 1. Feedback from Managers and Peers: Your manager and team members will provide feedback on your performance, collaboration, and contribution tothe team. 2. Review of Work Output: We'll review the quality and quantity of your work, considering factors like accuracy, thoroughness, and adherence to deadlines. 3. Self-Assessment: We encourage you to reflect on your own performance, achievements, challenges, and learning during your internship. 4.Professional Growth: We'll assess how much you've grown professionally during your internship, looking at skills development, adaptability, and increased independence in your work. 5. Consistency: Consistent performance is essential. We'll look at how reliably you've performed tasks and met expectations over time. 6. Final Presentation: Depending on the nature of your internship, you may be asked to present a summary of your work, learnings, and experiences to your team or broader department. 7. Post-Internship Interview: We may conduct a formal or informal interview to discuss your internship, gather your feedback, and understand your future career plans. 8. Future Recommendations: Based on your performance, we'll provide recommendations for future development. This could include areas for improvement, skills to develop, or potential career paths. The evaluation is meant to provide constructive feedback and guide your future development. It's not just about what you did well or where you fell short, but also about what you learned and how you can apply that in the future Internship Overview RADICALTraining and Development At RadicalX, we deeply value your growth and learning. Your internship is not only acontribution to our mission, but also an opportunity for you to develop personally and professionally. We are committed to providing you with the tools and resources necessary for your development. Onboarding: To ensure a smooth start to your internship, we provide a comprehensive onboarding. You'll learn about RadicalxX's mission, our core values, and the specific projects you'll be involvedin. You'll also get familiar with our work processes and the tools we use. Learning Resources: We offer a wealth of learning resources that you can utilize during your internship. From online courses to videos and internal knowledge bases, these resources cover a wide range of topics to help you deepen your understanding and hone your skills. Mentorship Program: Each intern will be paired with a mentor from their team. Your mentor will provide guidance, feedback, and support throughout your internship. They are there to help you navigate your role, answer your questions, and assist you in your learning journey. Professional Skills Development: At RadicalX, we don't just focus on job-specific skills. We also emphasize the development of professional skills like communication, project management, and teamwork. You'll have opportunities to practice and improve these skills during your internship. Feedback and Evaluation: We believe in continuous feedback and learning. You'll receive regular feedback on your work, helping you understand your strengths and areas for improvement. Your final evaluation will also provide insights into your growth and development throughout the internship. Career Guidance: We understand that you're at the beginning of your career journey, and we're here to support you. From learning about different career paths to preparing for job interviews, we'll provide guidance and resources to help you plan for your future. Remember, your learning and developmentis a two-way street. While we provide the resources and support, it's up to you to take the initiative to learn, ask questions, and apply feedback. Internship Overview RADICALGetting Help At RadicalX, we understand that asking for help is not a sign of weakness, but rather a strength. It indicates your willingness to learn, grow, and achieve your best. We've established multiple channels to ensure you can get the help you need when you needit. Direct Manager: Your immediate manager is your first point of contact for job-specific questions or challenges. They are here to guide you through your projects and tasks, providing insights, feedback, and solutions. People Operations: Our teamis available to support you with any questions orconcerns related to your internship contract, work schedule, or other HR-related matters. Don't hesitate to reach out to them for assistance. IT Support: If you're experiencing technical difficulties, whether it's with your hardware, software, or our internal systems, our team is available to help troubleshoot and resolve issues. Fellow Interns and Team Members: You're part of alarger team at RadicalX and your fellow interns and team members can also be a great source of help. Don't hesitate to engage them ina discussion, ask for advice, or share ideas. Internal Communication Channels: We use Slack and Gather for internal communications. There are specific channels for different teams, projects, and general help where you can post questions and get answers from the wider RadicalX community. Learning Resources: Don't forget about the wealth of learning resources at your disposal. These materials can provide insights and solutions that can help you overcome challenges and improve your skills. Remember, it's important to communicate your needs clearly andina timely manner. The sooner you ask for help, the sooner you can get back on track. Don't be afraid to say, "| don't know," but always follow it up with, "But | will find out." Internship Overview RADICALFrequently Asked Questions (FAQs) 1. Whatis the duration of the internship? The duration of the internship varies depending on the specific program you're enrolled in. Typically, our internships last for 4-12 weeks during the summer, but this can be extended or shortened based on business needs and your availability. 2. Willl be paid for the internship? No, all RadicalX Summer Internships are unpaid. 3. Will receive training during the internship? Absolutely! RadicalX believes in learning while doing. You willhave access toa variety of training resources and will be paired with a mentor who will guide you through your internship journey. 4. How much time am | expected to commit each week? We generally expect our interns to commit to a full-time schedule (40 hours per week). However, we understand that everyone's situation is unique and we canbe flexible. Please discuss your specific needs with your mentor or manager. 5. What if | have a question or encounter a problem? We have an open-door policy at RadicalXx. If you have any questions, issues, orconcerns, you should feel comfortable reaching out to your manager. You canalso use our internal communication channels to ask questions or seek help. 6. Will have a chance to apply for a full-time position after my internship? Yes, many of ourinterns have successfully transitioned into full-time roles at RadicalX. Performance during your internship will be a critical factor in determining full-time opportunities. 7. How do | attend team meetings remotely? Team meetings will be held over video conferencing platforms. You'll receive calendar invitations for these meetings, which will include a link to join the video call. Internship Overview RADICAL8. What should | do if | can't complete a task on time? If you're struggling to complete a task by the given deadline, it's important to communicate this to your manager or mentor as soon as possible. They can provide assistance or adjust deadlines if necessary. 9. What if | encounter technical difficulties with my remote work setup? Contact our team if you're having technical difficulties. We are available to help troubleshoot and resolve any issues that you encounter. 10. How will my performance be evaluated? Your performance will be evaluated based on a combination of factors, including the quality of your work, your professionalism, your communication, and your contribution to the team. Please refer to the "Performance Expectations and Evaluation" section for more details. Tl. Can! work flexible hours or do | need to adhere to a 9-5 schedule? At RadicalX, we believe in work-life balance and understand that everyone has their peak productive hours. As aremote-first organization, we generally provide flexibility for you to work when you're most productive. However, you're expected to be available for scheduled meetings and collaborative sessions with your team. 12. How willl receive feedback on my work? You will receive regular feedback from your team lead. We believe in continuous feedback and learning, so expect to have open and constructive discussions about your work throughout your internship. 13. What kind of support can | expect from my mentor? Your mentor is there to guide and support you. They will help you navigate the organization, understand your tasks and projects, provide feedback on your work, and answer any questions you have about your role or the company They're also there to provide career advice and help you make the most of your internship. 14. How can! make the most of this remote internship? Engage fully with your tasks, participate actively in team meetings and events, take the initiative to ask questions and learn, and take advantage of the resources and support available to you. Remember to communicate effectively, manage your time well, and take care of your well-being. Internship Overview RADICAL