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PlcProgramLoader UserDocumentation V1 0 en

The PlcProgramLoader documentation provides information on a tool that loads program files into PLCs. It allows loading files into supported Siemens S7 PLC environments. The main workflow loads a file into the PLC and provides information on supported environments and the loadable file format. Legal disclaimers are also provided stating Siemens is not liable for defects and the user is responsible for proper use.

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0% found this document useful (0 votes)
27 views

PlcProgramLoader UserDocumentation V1 0 en

The PlcProgramLoader documentation provides information on a tool that loads program files into PLCs. It allows loading files into supported Siemens S7 PLC environments. The main workflow loads a file into the PLC and provides information on supported environments and the loadable file format. Legal disclaimers are also provided stating Siemens is not liable for defects and the user is responsible for proper use.

Uploaded by

Alejandro Ruiz
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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PlcProgramLoader

Siemens
User Documentation Industry
Online
https://support.industry.siemens.com/cs/ww/en/view/109820498 Support
Legal information

Legal information
Use of application examples
Application examples illustrate the solution of automation tasks through an interaction of several
components in the form of text, graphics and/or software modules. The application examples are
a free service by Siemens AG and/or a subsidiary of Siemens AG ("Siemens"). They are
non-binding and make no claim to completeness or functionality regarding configuration and
equipment. The application examples merely offer help with typical tasks; they do not constitute
customer-specific solutions. You yourself are responsible for the proper and safe operation of the
products in accordance with applicable regulations and must also check the function of the
respective application example and customize it for your system.
Siemens grants you the non-exclusive, non-sublicensable and non-transferable right to have the
application examples used by technically trained personnel. Any change to the application
examples is your responsibility. Sharing the application examples with third parties or copying the
application examples or excerpts thereof is permitted only in combination with your own products.
The application examples are not required to undergo the customary tests and quality inspections
of a chargeable product; they may have functional and performance defects as well as errors. It is
your responsibility to use them in such a manner that any malfunctions that may occur do not
result in property damage or injury to persons.

Disclaimer of liability
Siemens shall not assume any liability, for any legal reason whatsoever, including, without
limitation, liability for the usability, availability, completeness and freedom from defects of the
application examples as well as for related information, configuration and performance data and
any damage caused thereby. This shall not apply in cases of mandatory liability, for example
under the German Product Liability Act, or in cases of intent, gross negligence, or culpable loss of
life, bodily injury or damage to health, non-compliance with a guarantee, fraudulent
non-disclosure of a defect, or culpable breach of material contractual obligations. Claims for
damages arising from a breach of material contractual obligations shall however be limited to the
© Siemens AG 2023 All rights reserved

foreseeable damage typical of the type of agreement, unless liability arises from intent or gross
negligence or is based on loss of life, bodily injury or damage to health. The foregoing provisions
do not imply any change in the burden of proof to your detriment. You shall indemnify Siemens
against existing or future claims of third parties in this connection except where Siemens is
mandatorily liable.
By using the application examples you acknowledge that Siemens cannot be held liable for any
damage beyond the liability provisions described.

Other information
Siemens reserves the right to make changes to the application examples at any time without
notice. In case of discrepancies between the suggestions in the application examples and other
Siemens publications such as catalogs, the content of the other documentation shall have
precedence.
The Siemens terms of use (https://support.industry.siemens.com) shall also apply.

Security information
Siemens provides products and solutions with industrial security functions that support the secure
operation of plants, systems, machines and networks.
In order to protect plants, systems, machines and networks against cyber threats, it is necessary
to implement – and continuously maintain – a holistic, state-of-the-art industrial security concept.
Siemens’ products and solutions constitute one element of such a concept.
Customers are responsible for preventing unauthorized access to their plants, systems, machines
and networks. Such systems, machines and components should only be connected to an
enterprise network or the internet if and to the extent such a connection is necessary and only
when appropriate security measures (e.g. firewalls and/or network segmentation) are in place.
For additional information on industrial security measures that may be implemented, please visit
https://www.siemens.com/industrialsecurity.
Siemens’ products and solutions undergo continuous development to make them more secure.
Siemens strongly recommends that product updates are applied as soon as they are available
and that the latest product versions are used. Use of product versions that are no longer
supported, and failure to apply the latest updates may increase customer’s exposure to cyber
threats.
To stay informed about product updates, subscribe to the Siemens Industrial Security RSS Feed
under https://www.siemens.com/cert.

PlcProgramLoader
Entry-ID: 109820498, V1.0, 11/2023 2
Table of contents

Table of contents
Legal information ......................................................................................................... 2
1 Overview ............................................................................................................. 4
1.1 Purpose ................................................................................................ 4
1.2 Main workflow ....................................................................................... 4
1.3 Supported environments ...................................................................... 4
1.4 Loadable File ........................................................................................ 5
2 Capabilities ......................................................................................................... 6
2.1 General conditions ............................................................................... 6
2.2 Important notes .................................................................................... 7
2.2.1 Effect on the HMI runtime..................................................................... 7
2.2.2 PLC data types (UDT) .......................................................................... 7
2.2.3 FBs and Instance DBs .......................................................................... 7
2.2.4 Group folders ........................................................................................ 8
2.2.5 Safety integrity ...................................................................................... 9
2.2.6 Tags and user constants ...................................................................... 9
2.2.7 ProDiag................................................................................................. 9
3 Creating a Loadable File ................................................................................. 10
4 Deploying a Loadable File .............................................................................. 11
4.1 Installation .......................................................................................... 11
© Siemens AG 2023 All rights reserved

4.2 Set the PG/PC interface (Windows only) ........................................... 11


4.3 Start the PlcProgramLoader ............................................................... 11
4.4 Commandline options ......................................................................... 12
4.4.1 List of verbs ........................................................................................ 12
4.4.2 List of options ..................................................................................... 12
4.5 Call Example ...................................................................................... 12
4.6 User feedback .................................................................................... 13
5 Software Units in experimental mode ........................................................... 14
6 Glossary ........................................................................................................... 15
6.1 Terms ................................................................................................. 15
6.2 Abbreviations ...................................................................................... 15
7 Extended legal information ............................................................................ 16
7.1 Warning notice system ....................................................................... 16
8 Appendix .......................................................................................................... 17
8.1 Service and support ........................................................................... 17
8.2 Industry Mall ....................................................................................... 18
8.3 Links and Literature ............................................................................ 18
9 Changelog / History ......................................................................................... 19

PlcProgramLoader
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1 Overview

1 Overview
1.1 Purpose
The PlcProgramLoader is a tool that allows you to download software to a PLC
without using TIA Portal.
The following use case is an example where the PlcProgramLoader can be
applied: A serial machine builder distributes standard software configurations to a
large number of end customers. The difficulty is that every customer can have an
individual hardware and software configuration. A serial machine builder therefore
requires a possibility to update the software on a machine to either enable/disable
features or provide bugfixes.
With TIA Portal alone, the serial machine builder can only make changes to
specific target machines, if the exact configuration of this target machine is
available as a TIA Portal project.
With the PlcProgramLoader, it is now possible to create software updates without
knowing the exact target PLCs configuration. The software to be downloaded can
be created e.g. from a TIA Portal project, that does not exactly match the target
PLCs configuration. The PlcProgramLoader checks if the software can be
consistently downloaded.

1.2 Main workflow


© Siemens AG 2023 All rights reserved

To load software changes to a PLC without a corresponding TIA Portal project, the
following main steps are required:
1. Make changes to an existing TIA Portal project.
2. Export the changed objects to a so called “Loadable File” by means of
Openness.
3. Use the PlcProgramLoader to download the Loadable File to a PLC.
It is possible to apply Loadable Files to a PLC that have been created from an
arbitrary TIA Portal project. The PlcProgramLoader checks if the software objects
contained in the Loadable File can be seamlessly integrated into the online-PLC's
software configuration.

1.3 Supported environments


Both Windows and Linux, with x64 processor architecture, are supported
environments to run the PlcProgramLoader.
On Linux based machines, it can run as a stand-alone application without any
further prerequisites.
On Windows based machines, the PlcProgramLoader is not yet capable of running
without an installed and licensed TIA Portal V18 or newer.
If you are using a Windows machine and want to perform a download without an
installed TIA Portal, consider using Microsoft's "Windows-Subsystem for Linux
(WSL)” and running the PlcProgramLoader's Linux variant instead.
Be aware, that some Linux distributions might not include all .NET 6 library
components needed to execute the PlcProgramLoader.

PlcProgramLoader
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1 Overview

1.4 Loadable File


The PlcProgramLoader needs a Loadable File as input. It has the file extension
‘.loadable’ and contains all necessary information about the objects to be
downloaded.
You can create this file with TIA Portal Openness.
This Loadable File contains PlcProgramLoader specific information as well as a
description of all software parts, which will be downloaded and also some
mandatory data required by the PLC itself.
The file adheres to the JSON format and can be opened with any text editor, but it
is not recommended to change the content of the file manually.
Short description of the Loadable File:
• Header: Contains ‘Type’, ‘Engineering system info’, ‘PLC info’, ‘Version’
• SwObjects: Descriptions/data of software objects
• TypeInfos: Descriptions/data of used complex data types and software objects
• SwEvents: Descriptions/data of software events
• PlcProgramChange: Information needed for the PLC
© Siemens AG 2023 All rights reserved

PlcProgramLoader
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2 Capabilities

2 Capabilities
The PlcProgramLoader is envisioned to eventually become a universal component
for downloading the complete spectrum of TIA Portal software objects. With this
version however, it is only possible to download non fail-safe code- and data-
blocks that do not belong to a Software Unit.

2.1 General conditions


The PlcProgramLoader supports making changes to PLCs 1518(F) with a firmware
version V2.8, V2.9 or V3.0. The following prerequisites for applying changes with
the PlcProgramLoader have to be fulfilled:
• PLC needs to be compatible:
The PLC information (type, firmware) defined in the Loadable File has to match
the target PLC.
• PLC needs to be consistent:
If the target PLC is not in a consistent state or does not have a hardware
configuration yet, no download is possible.
• Engineering system needs to be compatible:
The Loadable File must have been created with the same TIA Portal version
(V18, V19, ...) as the target PLC's online data.
• No added or removed objects:
All blocks to be downloaded need to have an online counterpart. Blocks cannot
© Siemens AG 2023 All rights reserved

be added or removed.
• No structural interface changes:
Blocks to be downloaded have no block interface members added, removed,
renamed or changed with respect to their data type. These restrictions do not
apply to interface members in the TEMP section, because the TEMP section is
only visible inside the block itself.
• No changes in usage of other blocks: Blocks to be downloaded cannot change
the references to other blocks. For example: Calling an additional block,
removing a call or using a member of a data block that was not accessed in
this block before, is not possible.
• No offline/online Safety objects:
The Loadable File must not contain any Safety blocks and the blocks to be
downloaded must not replace Safety blocks on the PLC.
• No changes in used tags/constants:
For TIA Portal V18 projects: Download of a block is only possible, if there are
no differences in any tags or constants between the online PLC and the
complete offline project that was used for creating the Loadable File.
For projects created with TIA Portal V19 or newer:
Download of a block is only possible, if there are no online-offline differences in
the properties of those tags and constants, that are used by this block.
• Copy protection of blocks via binding of serial number to MMC or PLC:
Blocks with copy protection via binding to MMC or PLC cannot be downloaded
if the serial number does not match. For downloading to PLCSim Advanced,
this check is ignored.
• No changes in alarming configuration:
If the Loadable File contains any changes to the target PLC's alarming
configuration, the download is prohibited.
• No changes to ProDiag configuration:
Downloads are permitted only, if the target PLC's ProDiag configuration is not
affected.

PlcProgramLoader
Entry-ID: 109820498, V1.0, 11/2023 6
2 Capabilities

• No changes to Technology objects:


The Loadable File must not contain any Technology objects and the blocks to
be downloaded must not replace Technology objects on the PLC.
• No changes to OBs other than “Program Cycle” OBs: The PlcProgramLoader
can only download OBs of type “Program Cycle”.
• No changes to a DB's „unlinked“ attribute: A DB's setting for “Only store in load
memory” cannot be changed.
• No changes to a DB's memory reserve settings: A DB's settings for “Download
without reinitialization” cannot be changed.

2.2 Important notes


2.2.1 Effect on the HMI runtime

The HMI runtime uses internal identifiers for addressing operands. These
identifiers are assigned according to the sequence of their creation in the offline
program. So two otherwise identical programs may carry different identifiers for
their operands, if not created in the exact same creation sequence. Likewise, an
operand that gets deleted and created again will be assigned a new identifier,
resulting in the HMI runtime to not be able to address this operand anymore. To
avoid such problems, you have two options:
• Modify the same TIA Portal project that was used to configure the target PLC
originally.
© Siemens AG 2023 All rights reserved

• If the project used for creating a Loadable File is to be created by Openness,


use exactly same project creation process for the initial configuration of the
target PLC and the project used for creating the Loadable File.

2.2.2 PLC data types (UDT)

Although it is not possible to create a Loadable File that includes a UDT or even
download a UDT definition using the PlcProgramLoader, it is however possible to
create a Loadable File and to perform a download for such blocks that make use of
UDTs. If the used UDT definitions in the Loadable File's origin project do not match
the UDT definitions on the target PLC, this does not compromise the PLC's runtime
behavior because the PLC will always work with the structure definitions that were
compiled into the block using a UDT. Discrepancies between UDT definitions
previously downloaded to the target PLC via TIA Portal, and UDT definitions used
by blocks that are downloaded with the PlcProgramLoader will only become
apparent in the offline project after performing a station upload. To avoid such
discrepancies, it is recommended to leave UDT definitions unchanged before
downloading a block that uses those UDT definitions with the PlcProgramLoader.

2.2.3 FBs and Instance DBs

The PlcProgramLoader allows to download FBs and their instance DBs


independently from one another. By downloading an FB with a changed interface
without downloading all its instance DBs at the same time and vice versa, it is
possible to create discrepancies between the FB's block interface and its instance
DB's interfaces. Such discrepancies cannot compromise the PLC's runtime
behavior, because the PLC's compiled code always adheres to the instance DB's
interface. But for the sake of source code consistency on the target PLC, it is
recommended to download all instance DBs along with their FB, when the FB's
interface was changed.

PlcProgramLoader
Entry-ID: 109820498, V1.0, 11/2023 7
2 Capabilities

2.2.4 Group folders

Information on group folders is not downloaded to the PLC. For blocks that already
exist on the target PLC, their online information on groups remains untouched. So
the block’s information on its containing group is lost on download and when
uploading a PlcProgramLoader modified station, blocks may appear to have
changed their containing group folder. This does not have a negative effect on the
runtime behavior of the target PLC, but offline group structure information cannot
be preserved by the PlcProgramLoader on download.
© Siemens AG 2023 All rights reserved

PlcProgramLoader
Entry-ID: 109820498, V1.0, 11/2023 8
2 Capabilities

2.2.5 Safety integrity

The PlcProgramLoader does not support making changes to a target PLC's Safety
configuration, and also would refuse to download such changes. It is however
possible, to make changes to the standard blocks within a fail-safe program. In
order to maintain Safety integrity of the Safety program when applying software
changes with the PlcProgramLoader, read and follow the instructions in the user
manual “SIMATIC Safety – Configuring and Programming”.

2.2.6 Tags and user constants

The PlcProgramLoader does not download any tags or constants and is thus not
able to make any changes to an online PLC's tags configuration. Consequently,
blocks can only be downloaded to a PLC, if their referenced tags and constants
exactly match the target PLC's tags and constants.
For online PLCs and Loadable Files that have been downloaded / created with a
TIA Portal Version prior to V19, it is not possible to compare the tags and constants
referenced by a given block in the Loadable File's origin project and the target
PLCs online project. For this reason, when dealing with data from TIA Portal V18,
the PlcProgramLoader refuses to do any downloads, whenever there is a
difference in the tags/constants definitions between the Loadable File's origin
project and those definitions on the target PLC.

2.2.7 ProDiag
© Siemens AG 2023 All rights reserved

In general, the PlcProgramLoader does not support making any changes to a


PLC's ProDiag configuration. Downloading blocks of language type ProDiag-FB
and ProDiag-OB is prohibited. Furthermore, before the PlcProgramLoader
performs a download, it checks if the ProDiag configuration of the Loadable File's
origin project and the project on the target PLC match. If this is not the case, for
example because the Loadable File's origin project does not contain any ProDiag
configurations, the download of any blocks will be prohibited.

PlcProgramLoader
Entry-ID: 109820498, V1.0, 11/2023 9
3 Creating a Loadable File

3 Creating a Loadable File


TIA Portal Openness can be used to create a Loadable File for selected software
objects in a given TIA Portal project that you want to download. For detailed
information on this creation process, please consult the TIA Openness Help.
Although it is possible to create Loadable Files for Software Units, the
PlcProgramLoader does not officially support downloading such Loadable Files.
Full support is only granted for Loadable Files containing blocks that do not belong
to a Software Unit.
© Siemens AG 2023 All rights reserved

PlcProgramLoader
Entry-ID: 109820498, V1.0, 11/2023 10
4 Deploying a Loadable File

4 Deploying a Loadable File


4.1 Installation
The PlcProgramLoader is delivered as an archive (ZIP file).
• For Windows: PlcProgramLoader_Console_win_x64.zip
• For Linux: PlcProgramLoader_Console_linux_x64.zip
Dearchive the file and find the application within the destination folder:
• For Windows: Siemens.Simatic.Lang.Loader.Console.exe
• For Linux: Siemens.Simatic.Lang.Loader.Console
The Siemens.Simatic.Lang.Loader.Console.exe is a console application, it can
be started from the Windows commandline.
The Siemens.Simatic.Lang.Loader.Console is a console application that can be
started from a Linux shell, once the access rights are set correctly.
Make sure that on Linux the access rights are set, so that you can read, write and
execute the file.

4.2 Set the PG/PC interface (Windows only)


The PlcProgramLoader uses the configured PG/PC interface to access the PLC via
the network.
© Siemens AG 2023 All rights reserved

You will not be able to establish a connection, if the interface is not set to the
correct ethernet card.
To set the PG/PC Interface, proceed as follows:
1. Open the Windows Control Panel
2. Go to All Control Panel Items (for example by selecting Small Icons of the
View by dropdown in the top right corner)
3. Open Set PG/PC Interface (32 bit)
4. Select tab Access Path
5. Set Access Point of the Application to S7ONLINE (STEP7)
6. Select in Interface Parameter Assignment Used your network interface that
you use to access the PLC. Use the one ending on .TCPIP.1
7. Confirm with OK

4.3 Start the PlcProgramLoader


1. Open a commandline window on Windows or a shell on Linux.
2. Change the working directory to the folder containing the dearchived file.
3. Call the PlcProgramLoader, using the following syntax:
Siemens.Simatic.Lang.Loader.Console [verb] [option1] [option2 value]

PlcProgramLoader
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4 Deploying a Loadable File

4.4 Commandline options


The PlcProgramLoader can be called with different commandline options:
For information about the usage and commandline options, use the following
syntax:
Siemens.Simatic.Lang.Loader.Console --help or
Siemens.Simatic.Lang.Loader.Console [verb] --help

4.4.1 List of verbs

Verb Description
download Download a given loadable-file to a plc

4.4.2 List of options

Option Description
--help Shows the usage help text, listing
all the commandline options and
version information
-a or --ipAddress Required. Defines the IP-Address
of the PLC to access
-i or --input Required. Name and path of the
© Siemens AG 2023 All rights reserved

Loadable File
-l or --log Log additional information into a
file “logs.txt”, which is
automatically created in a folder
“Log” next to the
PlcProgramLoader executable
-s or --allowSwitchOperatingMode Allow the operating mode
RUN/STOP to be switched
automatically. Download can only
be performed in STOP. Be aware
that this option will result in
switching back the PLC's
operating mode from STOP to
RUN after the download is finished
without asking for permission
-p or --accessPasswordFile Provide the access protection
password file granting write
access to a protected PLC
-t or --trustedMode Declare trust to a TLS protected
PLC
-e or --experimentalMode !!! Enables usage of experimental
download modes. Must not be
used for productive usecases. Use
at your own risk. !!!
-n or --no-interaction Disables user interaction in which
the loader forces the user to input
data through the command line

4.5 Call Example


Siemens.Simatic.Lang.Loader.Console download -a 192.168.0.1 -i
patch.loadable

PlcProgramLoader
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4 Deploying a Loadable File

Result:
The PlcProgramloader will connect to the PLC with IP-Address 192.168.0.1 and
will change the online PLC program with contents from “patch.loadable”.

4.6 User feedback


The PlcProgramLoader provides user feedback, which includes information about
the current status, error, success messages. In general, the PlcProgramLoader
always states all detected reasons why a download is not possible. But be aware
that in some cases one error may cover another error.
If more information than the default output is needed, you can activate the logging
functionality via console parameter. More detailed information will then be provided
in a log file stored in the ‘Log’-folder next to the executable.
© Siemens AG 2023 All rights reserved

PlcProgramLoader
Entry-ID: 109820498, V1.0, 11/2023 13
5 Software Units in experimental mode

5 Software Units in experimental mode


Although TIA Portal Openness allows for creating Loadable Files that contain a
complete Software Unit with all it's contents, the PlcProgramLoader does not yet
officially support the download of Software Units. There is however a way to
experiment with this functionality, by utilizing the commandline parameter -e or --
experimentalMode. This allows to process Loadable Files containing a Software
Unit instead of just blocks. Keep in mind though, that you must never use this
functionality on PLCs you are using in productive environments, as it cannot be
guaranteed that the target PLC will remain in a consistent state at all times. The
idea is to replace a complete Software Unit with a PlcProgramLoader download,
which then allows for all kinds of software changes within this Software Unit, as
long as the Software Unit Interface (consisting of the interfaces of all contained
published blocks, the published Tag Tables and the Software Unit's relations) does
not change. Working with Software Units will thus in future overcome some of the
severe current functional restrictions:
• It will allow to make structural changes to block interfaces
• It will allow to add blocks to and remove obsolete blocks from a Software Unit
• It will allow to change a block in such a way that it calls or references more,
less or other blocks
• It will allow for unrestricted changes to tags and constants within a Software
Unit.
© Siemens AG 2023 All rights reserved

Feel free to try out this functionality, but be aware that you are then acting at
your own risk.

WARNING

PlcProgramLoader
Entry-ID: 109820498, V1.0, 11/2023 14
6 Glossary

6 Glossary
6.1 Terms
Term Description
L
Loadable Term for the collection of data objects used by the
PlcProgramLoader. The data which is to be downloaded.
For example: Blocks are part of the loadable.
Loadable File The (JSON formatted) file in which the Loadable is
serialized.
Logging A mechanism to record program steps for analysis of the
program flow by support / developers.It is not designed
for the actual user and is usually only to be enabled
during error scenarios.

6.2 Abbreviations
Term Description
FB Function Block
MMC Multi Media Card
© Siemens AG 2023 All rights reserved

OB Organization Block
PLC Programmable Logic Controller
TIA Totally Integrated Automation
TLS Transport Layer Security
UDT User Defined Type

PlcProgramLoader
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7 Extended legal information

7 Extended legal information


7.1 Warning notice system
This manual contains notices you have to observe in order to ensure your personal
safety, as well as to prevent damage to property. The notices referring to your
personal safety are highlighted in the manual by a safety alert symbol, notices
referring only to property damage have no safety alert symbol. These notices
shown below are graded according to the degree of danger.

indicates that death or severe personal injury will result if proper precautions are
not taken.

DANGER

indicates that death or severe personal injury may result if proper precautions
are not taken.

WARNING
© Siemens AG 2023 All rights reserved

indicates that minor personal injury can result if proper precautions are not taken.

CAUTION

NOTICE indicates that property damage can result if proper precautions are not taken.

If more than one degree of danger is present, the warning notice representing the
highest degree of danger will be used. A notice warning of injury to persons with a
safety alert symbol may also include a warning relating to property damage.

PlcProgramLoader
Entry-ID: 109820498, V1.0, 11/2023 16
8 Appendix

8 Appendix
8.1 Service and support
Industry Online Support
Do you have any questions or need assistance?
Siemens Industry Online Support offers round the clock access to our entire
service and support know-how and portfolio.
The Industry Online Support is the central address for information about our
products, solutions and services.
Product information, manuals, downloads, FAQs, application examples and videos
- all information is accessible with just a few mouse clicks:
support.industry.siemens.com

Technical Support
The Technical Support of Siemens Industry provides you fast and competent
support regarding all technical queries with numerous tailor-made offers
- ranging from basic support to individual support contracts. Please send queries to
Technical Support via Web form:
siemens.com/supportrequest

SITRAIN - Digital Industry Academy


© Siemens AG 2023 All rights reserved

We support you with our globally available training courses for industry with
practical experience, innovative learning methods and a concept that's tailored to
the customer's specific needs.
For more information on our offered trainings and courses, as well as their
locations and dates, refer to our web page:
siemens.de/sitrain

Service offer
Our range of services includes the following:
• Plant data services
• Spare parts services
• Repair services
• On-site and maintenance services
• Retrofitting and modernization services
• Service programs and contract's
You can find detailed information on our range of services in the service catalog
web page:
support.industry.siemens.com/cs/sc

Industry Online Support app


You will receive optimum support wherever you are with the “Siemens Industry
Online Support” app. The app is available for iOS and Android:
support.industry.siemens.com/cs/ww/en/sc/2067

PlcProgramLoader
Entry-ID: 109820498, V1.0, 11/2023 17
8 Appendix

8.2 Industry Mall

The Siemens Industry Mall is the platform on which the entire Siemens Industry
product portfolio is accessible. From the selection of products to the order and the
delivery tracking, the Industry Mall enables the complete purchasing processing –
directly and independently of time and location:
mall.industry.siemens.com

8.3 Links and Literature


No. Topic
\1\ Siemens Industry Online Support
https://support.industry.siemens.com
\2\ Link to the entry page of the application example
https://support.industry.siemens.com/cs/ww/en/view/109820498
\3\ Link to the TIA Portal Openness manual
© Siemens AG 2023 All rights reserved

https://support.industry.siemens.com/cs/ww/en/view/109773802

PlcProgramLoader
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9 Changelog / History

9 Changelog / History
Version Date Changes
V1.0 11/2023 First release
© Siemens AG 2023 All rights reserved

PlcProgramLoader
Entry-ID: 109820498, V1.0, 11/2023 19

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