Directing involves getting work done through others to accomplish organizational goals. It includes leading, coordinating assignments, and issuing clear instructions. Effective directing requires creating a motivating environment, establishing communication, managing conflict, and facilitating collaboration. Key elements of directing are delegation, supervision, staff development, coordination, collaboration, communication, and evaluation. Delegation involves transferring responsibility for tasks from one individual to another while retaining accountability. It is important to select the right person for each task and provide clear directions, authority, feedback and recognition. Motivation, mentoring and empowerment are important resources for effective management.
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Nursing Leadership
Directing involves getting work done through others to accomplish organizational goals. It includes leading, coordinating assignments, and issuing clear instructions. Effective directing requires creating a motivating environment, establishing communication, managing conflict, and facilitating collaboration. Key elements of directing are delegation, supervision, staff development, coordination, collaboration, communication, and evaluation. Delegation involves transferring responsibility for tasks from one individual to another while retaining accountability. It is important to select the right person for each task and provide clear directions, authority, feedback and recognition. Motivation, mentoring and empowerment are important resources for effective management.
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NLM MIDTERMS
Client/situation - identification of specific
Directing o client/situation Gets work done through others to accomplish Why do managers do not want to delegate? organizational goals The manager who enjoys personal satisfaction gained from doing the Leading = coordinating or activating work herself will likewise not be inclined to delegate the work. The issuance of orders, assignments, and instructions that enable the nursing personnel to understand what Assignment are expected of them Downward/lateral transfer (responsibility and Characteristics: accountability) of an activity from one individual to another Creating a motivating climate The delegator nurse assigns: Establishing organizational communication o Right person the right task under right Managing conflict circumstances and provides delegatee with Facilitating collaboration right direction and supervision Negotiating Do’s: Collective bargaining o Select the right person for task(s) Employment laws on management o Communicate directions clearly o Provide sufficient authority and Motivation, mentoring, and empowerment are not just management jargon; they should be resources you use every day (Lee, 2000) independence to complete tasks o Remain available and approachable Characteristics of Good Directions o Supervise and give feedback on performance 1. Clear, concise, consistent, and complete o Recognize efforts by others 2. Person giving directions must explain rationale well 3. Words such as: o Use nursing staff for nursing decisions a. Must, shall, and will = mandatory directions o Know the scope of your practice and agency b. May = recommendations policy on delegation c. Should = mandatory and recommended Don’ts: action o Think that you can delegate accountability o Expect good results from poor delegation Tools in Directing Effective Delegation: Power and Politics Policies and procedures o Instructions that direct organization in their Power: decision-making o Sets boundaries for action taking and decision-making Rules and regulations o Systems that are used by an organization to control an activity or process o Action of controlling the activity or process Guidelines o A general rule; principle
Elements of Directing
Delegation Supervision Staff development Coordination Collaboration Communication Evaluation
Delegation
Transfer of responsibility for the performance of an
activity from one individual to another while retaining full accountability for the outcome Components: o Delegator – possesses authority to delegate by virtue of position o Delegatee – receives direction for what to do from delegator o Task – delegated activity
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