CATs 1 & 2 Comm Skills 7 Oct

AMREF INTERNATIONAL TRAINING CENTER
Qualification Code: 031306T4PSY

Qualification: COUNSELLING PSYCHOLOGY LEVEL 6
Unit Code: HE/CU/CPSY/CR/02/6/A
Unit of Competency: COMMUNICATION SKILLS

GROUP ASSIGNMENT CAT 1
CAT 1 (Group work) 50 marks
1.
a) Define the term communication (2 marks)
b) Explain the role/ purpose of communication in an organization (8 marks)
c) Discuss the effects of Communication Technology on Business Productivity (10 marks)
d) State the challenges posed by the use of ICT in communication (10 marks
e) List and explain the components of the process of communication (10 marks)
f) Discuss the importance of vertical communication (5 marks)
g) Discuss the importance of horizontal communication (5 marks)
2. a) Highlight the stages of communication (10 marks)
b) Identify 5 factors that may affect oral communication (10 marks)
c) Discuss 5 barriers to effective communication (10 marks)
d) Explain 5 ways to overcome communication barriers (10 marks)
e) Discuss the role of Information and Communication Technology (ICT) in
communication (10 marks)

3. a) Define the term “group dynamics’ (2 marks)
b) Identify the characteristics of group dynamics (10 marks)
c) Discuss 5 stages of group development (10 marks)
d) Explain 5 styles of group leadership (10 marks)
e) Discuss 5 advantages of group discussions among students (10 marks)
f) Discuss 4 disadvantages of group discussions (8 marks)
4. a) Explain 5 ways to improve your communication skills (5 marks)

b) Discuss 5 factors that you would consider in order to deliver a good speech
(10 marks)
c) Discuss the forms of communication: verbal and nonverbal (10 marks)
d) Discuss 5 advantages of verbal communication (5 marks)
e) Discuss the barriers of visual and audio- visual communication (10 marks)
f) Explain 5 ways of overcoming the barriers to visual and audio- visual communication
(10 marks)
5. a) What is an interview? (1 mark)
b) Highlight the forms of interviews (5 marks)
c) Mention and explain any types of interview (8 marks)
d) List the functions of interviews (5 marks)
e) Discuss ways of preparing for an interview (10 marks)
f) Discuss ways of conducting an interview (8 marks)
g) Mention 5 challenges of an interview (5 marks)
h) Advantages of interviews (4 marks)
i) Disadvantages of interviews (4 marks)
6. a) What are visual communication aids? (3 marks)
b) Explain the importance of audio, visual and audio-visual communication aids
(10 marks)
c) Identify the weaknesses of visual and audio -visual communication (7 marks)
d) Explain the ways of overcoming the barriers to visual and audio-visual communication
(10 marks)
e) State the barriers to audio, visual, and audio-visual communication (10 marks)
f) Discuss the importance of feedback in an organization (10 marks)
7. a) What is a report? (1 mark)
b) Mention the role of reports (4 marks)
c) Highlight the types of reports that you know (10 marks)
d) Write the Format/Structure of a report (Parts of a report) (10 marks)
e) Explain the advantages of writing a report (10 marks)
f) What are the challenges that one may encounter while writing a report (10 marks)
g) How can one overcome the challenges mentioned above? (5 marks)
8. a) What is a CV? (1 mark)

b) How do I know if my CV is good? (6 marks)
c)What should I focus on when checking my resume/ CV? (8 marks)
d) Benefits of writing CVs (10 marks)
e) Disadvantages of writing a CV (6 marks)
f) What are the common mistakes to avoid in writing your CV? (4 marks)
g) What are CV writing tips in Kenya? (5 marks)
h) Write a curriculum vitae to the director of a company that you are seeking for a job
interview (10 marks)
9. a) Mention and explain the terminologies used in meetings (5 marks
b) Highlight the role/purpose of meetings (5 marks)
c) Mention and discuss types of meetings (10 marks)
d) Highlight the responsibilities of participants (members) in meetings (5 marks)
e) Explain the preparations for a meeting (5 marks)
e) Highlight the challenges in conduct of meetings and minute writing (3 marks)
f) Advantages of meetings (4 marks)
g) Disadvantages of meetings (4 marks)
h) Golden rules of meeting management (4 marks)
i) Suggestions for effective participation in meetings (5 marks)
NOTE;
Each group to give examples where necessary in their group presentation.
We shall have role plays in conducting some forms of interviews eg. group interview, individual
interview, informal interview etc.
Instructions
Each group will make a presentation in class.
Class presentations will be carried out on 27th October & 3rd Nov 2023.
Groups 1, 2, 3 & 4 will make their presentations on 27th October 2023
Groups 5, 6, 7 & 8 will make their presentations on 3rd November 2023
Note;
Each group to prepare a word document and a PowerPoint for presentation in class.
The word document to be handed in for marking after corrections.
Maximum of 5 pages
Instructions:
 Cover page (Topic, group members’ names, student reg. No. Lecturer’s name, University
name and department, date of submission, Unit name, Unit code).
 Must have the following sub-divisions i.e. Introduction, Body, Conclusion, references.
1. Times New Romans

2. Font size 12
3. Spacing 1.5
4. Page numbering (bottom centered)
CAT 2: TAKE AWAY ASSIGNMENT
(Individual) (50 marks)
1. Write an official letter/formal letter to a company or an institution seeking for a job

(15 marks)
2. Write a friendly letter/ informal letter to your friend inviting him/her to join you in
celebrating your birthday or any happy occasion (15 marks)
3. Discuss 4 benefits of Letter writing (8 marks)
4. Disadvantages of letter writing (5 marks)
5. Mention any characteristics of a good writing (7 marks)
Instructions
 Cover page (Topic, student’s name, student reg. No. Lecturer’s name, University name
and department, date of submission, Unit name, Unit code).
1. Times New Romans
2. Font size 12
3. Spacing 1.5
4. Page numbering (bottom centered)
To submit on 10th November 2023.

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AMREF INTERNATIONAL TRAINING CENTER

Qualification Code: 031306T4PSY

Unit of Competency: COMMUNICATION SKILLS

CAT 1 (Group work) 50 marks

2. a) Highlight the stages of communication (10 marks)

b) Identify 5 factors that may affect oral communication (10 marks)

c) Discuss 5 barriers to effective communication (10 marks)

d) Explain 5 ways to overcome communication barriers (10 marks)

e) Discuss the role of Information and Communication Technology (ICT) in

communication (10 marks)

4. a) Explain 5 ways to improve your communication skills (5 marks)

6. a) What are visual communication aids? (3 marks)

b) Explain the importance of audio, visual and audio-visual communication aids

c) Identify the weaknesses of visual and audio -visual communication (7 marks)

f) Discuss the importance of feedback in an organization (10 marks)

7. a) What is a report? (1 mark)

b) Mention the role of reports (4 marks)

c) Highlight the types of reports that you know (10 marks)

d) Write the Format/Structure of a report (Parts of a report) (10 marks)

e) Explain the advantages of writing a report (10 marks)

g) How can one overcome the challenges mentioned above? (5 marks)

8. a) What is a CV? (1 mark)

Each group will make a presentation in class.

Groups 1, 2, 3 & 4 will make their presentations on 27th October 2023

Groups 5, 6, 7 & 8 will make their presentations on 3rd November 2023

The word document to be handed in for marking after corrections.

1. Times New Romans

(Individual) (50 marks)

1. Write an official letter/formal letter to a company or an institution seeking for a job

To submit on 10th November 2023.

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