10ZiG Manager Cloud Setup Guide
10ZiG Manager Cloud Setup Guide
10ZiG Manager Cloud Setup Guide
Welcome to the 10ZiG Manager Cloud Setup guide. This guide will help you install all of the components
within the 10ZiG Management suite. Please take note of the following system requirements and
software prerequisites for proper installation and functionality.
About:
The 10ZiG Manager Cloud Setup provides an easy and effective way to install all the tools for managing
and controlling all of your 10ZiG Thin Client devices. The components include the 10ZiG Manager Server,
10ZiG Manager Console, 10ZiG Cloud Connector and the 10ZiG Web Console. The installation software is
designed to be as minimal as possible but will require some user input to correctly configure these tools.
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System Requirements
Below is a table of the minimum and recommended system requirements. When the Manager Server
and the Web Console are used on the same machine, the CPU, system memory and drive space should
be increased to prevent errors from occurring.
Note: Do Not Install the 10ZiG Manager or any of its components on an Active Directory (AD) Domain Controller.
Web Browser Chrome 21, Firefox 28, IE10 Chrome 53, Firefox 49, IE11
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The Web Console installer will automatically enable the necessary Windows features. You will need to
manually enable these features should the installer fail to do so. To manually enable these features you
will need to navigate to the System Control Panel, Programs and Features and then click on “Turn
Windows Features on or off”. Below is a list of all the required features for each IIS type.
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Contents
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How it works:
Manager Server
The 10ZiG Manager Server is the core component for managing your thin client devices. It is responsible
for discovering, monitoring and communicating with the thin clients. The Manager Server stores vital
information to provide client maintenance and configuration functionality.
Manager Console
The 10ZiG Manager Console provides a user interface for the Manager Server allowing administrators to
monitor thin client status and perform the various management, configuration and recovery tasks.
Cloud Connector
The 10ZiG Cloud Connector is a communications relay service which provides secure connectivity
between thin clients and the manager server across the internet. It also is used as a proxy between the
client browser and the Web Console.
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Web Console
The 10ZiG Web Console provides an internet-based user interface to the Manager Server. Utilizing
Microsoft Internet Information Services (IIS) on your server, our web application communicates directly
to any specified 10ZiG Manager Server within your network.
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Installation
The 10ZiG Cloud Manager setup is a simple process. The installer allows you to choose all or individual
components to install. For this guide, we will be installing all the components and walking you step by
step through each process.
To start the Manager Cloud Setup, simply run the executable file MgrCloudSetup_v3.0.2.xx.exe.
Component Selection
Clicking the next button will take you to the component selection screen. Here you can choose to install
all or just the individual components you need.
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The next screen will allow you to specify the installation path, but it is recommended to accept the
default path.
You will see a progress bar indicating the selected components are being installed.
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Manager Server
If the Manager Server was selected, you will be prompted to configure it. There are three tabs Network,
Discovery and Advanced, and each tab has various settings. You can hover the mouse cursor over the
setting to view the description.
Important: To prevent any installation errors, uninstall any previous versions of the Manager Server prior to
installing the latest version.
Network
If the server has more than one network adapter, select the primary adapter to be used for manager
communications. Change the remoting port only if necessary.
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Discovery
This tab allows you adjust how the Manager Server polls and discovers new thin clients.
The Manager Server can consume a higher amount of resources when automatically discovering a large
number of thin clients or connecting via minimal bandwidth. To reduce this, the “Discovery Interval” can
be increased to 300 seconds (5 minutes) or greater. Additionally, a DNS Service Location (SRV) record
can be created within your DNS system that will direct thin clients to the Manager server so they can
“check-in” when they come online and announce when they are going offline. If the account you are
using to install the 10ZiG Manager has DNS administrator privileges within a Microsoft DNS
infrastructure, the “Server Settings” dialog will ask if you wish to automatically create this record when
you click “OK”. If you are not a DNS administrator or need to manually create the record, please see the
appendix section detailing the procedure.
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Advanced
This tab allows you to configure the advanced settings for the Manager Server. These settings should be
left as default unless there is a specific need or directed otherwise by technical support.
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Cloud Connector
If the Cloud Connector component has been selected, you will be prompted to configure additional
settings on how it will communicate.
Select a port number and a SSL certificate for the connector. You can have the installer generate a Self-
Signed Certificate, import or select a previously installed certificate.
Important: When hosting the Web Console on the same computer, ensure the Web Console port is different from
the one configured here.
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Enter in the address of the Web Console and the port (Standalone Installer Only)
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When the setup for the Cloud Connector has completed, the dialog will appear as follows.
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Web Console
If the Web Console component was selected, you will be prompted to select the installation path, port
number and SSL certificate. If you are installing the Web Console on the same computer as the Cloud
Connector, you must choose a different port number than the Cloud Connector.
Specify the installation path, but it is recommended that you accept the default path.
After all of the files have been extracted, the installer will check if the necessary Windows features are
present. If there are missing features you will be prompted with a dialog window to automatically install
them. Once all the required features are installed, the installation will continue.
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The installer will try to use the port 443 and detect if it is use. If it is in use, the installer will select the
next available port number. (Standalone Installer Only)
Note: Certain programs like Skype and other messaging programs will hold on to port number 443 by default. Due
to the nature of these programs, the installer may not be able to determine if the port is in use! Either set the
conflicting program’s port to another value or select a different port value within the installer.
Important: When hosting the Cloud Connector on the same computer, ensure the Web Console port is different
from the one configured here.
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Select your SSL certificate by clicking on the ‘choose’ button or have the installer generate a Self-Signed
Certificate which is stored in the trusted root of the operating system. (Standalone Installer Only)
If you are upgrading or there is already an existing Web Console on the host machine you will be
prompted to override the existing settings.
If there is an existing Web Console site on the machine and it is currently running, you will be asked to
stop it to continue. This is important as it will need to change the settings and restart it.
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Installation Complete
All done! Click finish to close the installer. If any of the newly enabled features requires a reboot, you
will be prompted to do so.
Note: It is import to complete the installation process and reboot (if required)
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Appendix
When using the 10ZiG Manager Server, 10ZiG Cloud Connector and the 10ZiG Web Console on the same
machine, there are several things you will need to be aware of before you start using them.
Port Usage
• When specifying the port numbers during the setup, ensure that Cloud Connector and the Web
Console are using different port numbers. Example: Cloud Connector on port 443 and Web
Console on port 444.
• The Web Console port can be changed through the Web Console Settings tool that is installed
with the Web Console. It is recommended to utilize this settings tool as it will also set the
necessary values for the Cloud Connector.
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4. The Resource Record Type dialog window will appear. Scroll down list to find and select
Service Location (SRV), then click the Create Record… button.
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6. The new UDP SRV record will appear as follows when done.
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1. Launch the Microsoft DNS Manager on your DNS server from the Administrative Tools
Start menu folder or from the Server Manager console.
2. Expand the DNS domain tree to navigate to the _tcp subdomain in the Forward Lookup
Zones of your domain as pictured below.
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4. The Resource Record Type dialog window will appear. Scroll down list to find and select
Service Location (SRV), then click the Create Record… button.
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6. The new TCP SRV record will appear as follows when done.
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