SAM4S Printer Series

Windows Driver & Installer

User Guide
All specifications are subject to change without notice.
Contents
Programming CHAPTER 1. Getting Started·······························3
1.1. Overview··········································4
1.2. Operating Environment·····························5
1.3. Requirements······································5
1.4. Preparations·······································5

CHAPTER 2. Installation of SAM4S printer··················7

2.1. Verify interface type of SAM4S printer··············8
2.2. Installing a Serial printer···························10
2.3. Installing a Parallel printer·························12
2.4. Installing an USB printer···························14
2.5. Installing an USB to Serial printer··················19
2.6. Installing an Ethernet printer······················24
2.7. Checking installed printer·························26

CHAPTER 3. Uninstallation of SAM4S printer··············28

3.1. Uninstalling printer(s)·····························29
3.2. Remain information·······························31

CHAPTER 4. Specifications of SAM4S printer··············32

4.1. Printer fonts······································33
4.2. Printer resolutions & Paper sizes··················36

CHAPTER 5. Properties of SAM4S Printer·················37

5.1. Printer Device Control·····························38
5.2. Additional configurations··························39

CHAPTER 6. Troubleshooting·····························41
6.1. Installation troubleshooting························42
6.2. Uninstallation troubleshooting·····················47
6.3. Printing troubleshooting···························49

APPENDIX.
Testing for SAM4S printer driver using the WordPad·······51
CHAPTER 1.
Getting Started

1.1. Overview

1.2. Operating Environment

1.3. Requirements

1.4. Preparations
 1

CHAPTER 1
CHAPTER

Getting Started
1.1. Overview
This document contains how to install/uninstall an SAM4S printer with an
interface and contains how to configure an SAM4S printer.

See below on installing SAM4S printer.

1. Verify interface of SAM4S printer (p.8).
2. Install proper SAM4S printer driver.
1) In case of a serial printer. (p.10).
2) In case of a parallel printer. (p.12).
3) In case of an USB printer. (p.14).
4) In case of an USB to Serial printer (p.19).
5) In case of an Ethernet printer. (p.24).
3. Make sure installed printer is properly works (p.26).
To uninstall a printer, refer (p.29).

The SAM4S printer driver installer (V2.0.2 or above) supports following models:
1. ELLIX10 (32bit only)
2. ELLIX20 (32bit only)
3. ELLIX20II (32bit / 64bit)
4. ELLIX30/30III/40 (32bit / 64bit)
5. ELLIX35/35III/45 (32bit / 64bit)
6. ELLIX32/42/37 (32bit / 64bit)
7. ELLIX40BlackMark (32bit Only)
8. GIANT-100 (32bit / 64bit)
9. GIANT PRO (32bit / 64bit))
The SAM4S printer driver installer is supported English and Korean.
>> Refer to 1.2. Operating Environment

4
1.2. Operating Environment

CHAPTER 1
WEPOS, POSReady2009, Windows XP, Windows Vista, Windows 7,
x86 (32bit)
Windows 8

Windows XP, Windows Vista, Windows 7, Windows 8

x64 (64bit)
(WEPOS, POSReady2009 doesn’t provide the x64)

1.3. Requirements
Warning : This requirement should be satisfied for using an SAM4S printer.

·· To install/uninstall a printer, ‘.net Framework 3.0’ or above should have installed.

·· To install an SAM4S printer properly, please make sure any related hardware works fine
and interface of printer is well connected.

1.4. Preparations
Preparations for using the SAM4S windows driver installer:
Double click the provided executable file. Files for the SAM4S
windows driver installer is extracting to ‘Program Files\SAM4S
PrinterDriver’ folder for a 32bit OS.

For a 64bit OS, the files are extracting to ‘Program Files (x86)\SAM4S
PrinterDriver’ folder.

5
1.4. Preparations

CHAPTER 1
2. This executable file is the
‘WinRAR 32bit executable-
extracting’ file so compatibility
message can be displayed on a
64bit OS.
If following message is shown,
click ‘This program installed
correctly’ to progress. This will
not affect any program or system.

3. The SAM4S windows driver installer will be started automatically after

extracting files.

4. You can execute the SAM4S

printer driver installer through
shortcut that is on the ‘Program
Menu’. Please refer below for
detail.

6
CHAPTER 2.
Installation of SAM4S
printer

2.1. Verify interface type of SAM4S printer

2.2. Installing a Serial printer

2.3. Installing a Parallel printer

2.4. Installing an USB printer

2.5. Installing an USB to serial printer

2.6. Installing an Ethernet printer

2.7. Checking installed printer

 2
CHAPTER
Installation of
SAM4S printer

CHAPTER 2
2.1. Verify interface type of SAM4S printer
Check the interface of printer from the ‘Self-Test’. The self-test checks the
following:
1. Make sure paper roll has been installed properly.
2. ② Turn on the power while ① holding down the FEED button.
The self-test begins.

pic1) ELLIX20 / ELLIX20II

pic2) ELLIX30 / ELLIX40 / ELLIX35 / ELLIX45

8
2.1. Verify interface type of SAM4S printer

CHAPTER 2
pic3) GIANT-100 / GIANT PRO

3. The self-test prints the current printer status, which provides the control
firmware version and the printer setting.
4. The printer will be pause temporarily after printing the current printer
status. (The 'No Paper' LED or the LCD light blinks) The GIANT Series
printer will automatically execute 'Step 5' after 2 seconds.
5. Press the FEED button to continue printing. The printer prints a pattern
using the built-in character set.
6. The self-test automatically ends and cuts the paper after printing the
following.

** Completed **
7. The printer is ready to receive data as soon as it completes the self-test.
8. You can find interface type of SAM4S printer from the self-test as following.

Interface list
·· USB-I INTERFACE for
‘SERIAL / V-COM CONNECTION’
·· USB-II INTERFACE for
‘USB CONNECTION’
·· PARALLEL INTERFACE for
‘PARALLEL CONNECTION’
·· Ethernet-II INTERFACE for
‘ETHERNET CONNECTION’
·· WIRELESS LAN (WLAN) INTERFACE for
‘ETHERNET CONNECTION’
·· SERIAL (RS-232C) INTERFACE - 25 pin
for ‘SERIAL / VCOM CONNECTION’
·· SERIAL/WIRELESS INTERFACE - 9 pin
for ‘SERIAL / VCOM CONNECTION’

9
2.2. Installing a Serial printer
1. Selecting a printer that will
be installed.

CHAPTER 2
2. Selecting the ‘SERIAL /
VCOM CONNECTION’.

3. Selecting a port.
·· If you don’t have a serial port on
your system, you can’t progress
further. For solution of this issue,
please refer p.42.

10
2.2. Installing a Serial printer
4. Configuring the selected port.

CHAPTER 2
5. Confirming installation.

6. Installation completed.

11
2.3. Installing a Parallel printer
1. Selecting a printer that will
be installed.

CHAPTER 2
2. Selecting the ‘PARALLEL
CONNECTION’.

3. Selecting a port.
·· If you don’t have a parallel port on
your system, you can’t progress
further. For solution of this issue,
please refer p.44.

12
2.3. Installing a Parallel printer
4. Confirming installation.

CHAPTER 2
5. Installation completed.

13
2.4. Installing an USB printer
Warning: B
 efore finishing installation of USB printer, printer should not be
connected with PC

CHAPTER 2
1. Selecting the printer for install.

2. Selecting the ‘USB

CONNECTION’.

3. Confirming installation.

14
2.4. Installing an USB printer
4. Confirming security check.
·· In case of windows XP

CHAPTER 2
·· In case of Windows Vista / 7 / 8 / 10
>> Once you check the ‘Always

trust software …’ and click the

install, the Windows Security
message will not display any
more.

5. Installation completed.

15
2.4. Installing an USB printer
6. Connecting printer so that the printer is installing.
·· In case of windows XP
>> Notification of connection.

CHAPTER 2
>> Hardware Wizard for the USB.

16
2.4. Installing an USB printer

CHAPTER 2
>> Installation completed.

17
2.4. Installing an USB printer
·· In case of Windows Vista / 7
>> Notification of connection.

OS will setup the printer

automatically.

CHAPTER 2
>> Installation completed.

·· In case of Windows 8 / 10
>> Notification of connection.

OS will setup the printer

automatically.

>> Automatically detect the

printer, installation is complete
in a few moments.

18
2.5. Installing an USB to Serial printer
Warning: B
 efore finishing installation of printer, printer should not be connected
with PC

CHAPTER 2
1. Selecting a printer that will
be installed.

2. Selecting the ‘SERIAL /

VCOM CONNECTION’.

3. Selecting a port.
·· If you already installed "USB to
Serial" driver, you can select the
installed port for printer driver.

19
2.5. Installing an USB to Serial printer
4. Configurations of selected port.

CHAPTER 2
5. Confirming installation.

6. Installation completed.

20
2.5. Installing an USB to Serial printer
7. Connecting printer so that ‘USB to Serial’ interface is installing.
·· In case of windows XP
>> Notification of connection.

CHAPTER 2
>> Hardware Wizard for the VCOM.

21
2.5. Installing an USB to Serial printer

CHAPTER 2
>> Installation for ‘USB to Serial’ is
completed.

·· In case of windows Vista or above

>> Notification of connection.

>> OS will setup the ‘USB to

Serial’ interface automatically.

22
2.5. Installing an USB to Serial printer
8. Checking the installed port of
‘USB to Serial’ from Device
Control.

CHAPTER 2
·· In case of windows Vista / 7
Communation Port(COMx) or
Printer Name + USB Serial Port(COMx)
·· In case of windows 8 / 10
USB Serial Device(COMx)

9. Restart system to complete installation of ‘USB to Serial’ port.

10. Open properties of installed

printer.

11. Changing port that is

checked from step 8 by
clicking name of port.

12. Installation Completed.

23
2.6. Installing an Ethernet printer
1. Selecting a printer that will
be installed.

CHAPTER 2
2. Selecting the ‘ETHERNET
CONNECTION’.

3. Configuration for TCP/IP.

·· Enter the IP Address and Port.
·· Default Port of SAM4S printer:
6001

24
2.6. Installing an Ethernet printer
4. Confirming installation.

CHAPTER 2
5. Installation completed.

25
2.7. Checking installed printer
1. Checking installed printer.
·· In case of Windows XP.

CHAPTER 2
·· In case of Windows Vista / 7.

·· In case of Windows 8 / 10.

26
2.7. Checking installed printer
2. Verifying properties that are
‘Driver’ and ‘Print Processor’
of installed printer from the

CHAPTER 2
Advance tap.

3. Printing test page from the

General tap and checking the
printed paper.

27
CHAPTER 3.
Uninstallation of SAM4S
printer

3.1. Uninstalling printer(s)

3.2. Remain information

 3
CHAPTER
Uninstallation of
SAM4S printer
3.1. Uninstalling printer(s)

CHAPTER 3
1. There are two ways to start uninstallation.
1) Starting from ‘Add or Remove Program’.
2) Starting from ‘Program Menu’.

2. Selecting the ‘SAM4S

Printer Uninstall’.
If printer were installed,
you can see Installation /
Uninstallation options.
‘SAM4S Printer Uninstall’
is selected as the default
setting if you have an installed
SAM4S printer.

If the SAM4S printer installer

doesn’t show the dialog
despite you have an installed
printer, please refer p.47.

3. Selecting one or more

printer that will be
uninstalled.

29
3.1. Uninstalling printer(s)
4. Confirming uninstallation.

CHAPTER 3
5. Uninstallation completed.

30
3.2. Remain information
Even though every installed
printer is uninstalled, files and
registry key are remained on
your system as below:
1. Remained files.
1) SAM4S printer driver
installer files.

CHAPTER 3
32bit : SAM4S PrinterDriver of
Program Files folder
64bit : SAM4S PrinterDriver of
Program Files (x86) folder

2) Driver files
32bit : w32x86 of drivers folder
64bit : x64 of drivers folder

2. Remained registry keys

1) Copies Setting
2) Copies Cut & Drawer
3) Cut mode
4) Start Doc & End Doc
5) MISC

31
CHAPTER 4.
Specifications of SAM4S
printer

4.1. Printer fonts

4.2. Printer resolutions & Paper sizes

 4
CHAPTER
Specifications of
SAM4S printer
4.1. Printer fonts
These drivers support pre-installed fonts as well as Windows fonts. Use the
pre-installed fonts allow you faster printing. Available printer fonts are listed
below.

CHAPTER 4
“Built-in fonts of a printer” can be specified with the application programs.
The “built-in fonts” are as follows.
- Printer Font (type A, Large)
- Printer Font (type B, Small)
The font that user can choose in to the application are as follows. 2 types
of character-height can be chosen in each font. They are two kinds of the
FontAXxX (Ext.) font and the FontAXxX. The character code of 128 bytes of
80H - FFH varies in the difference in these printer fonts.
A FontAXxX font supports ANSI character code (Code Page 2: 850). And,
a FontAXxX (Ext.) font supports IBM expansion character code (Code Page
0: 437). A FontAXxX (255) font supports space page. (Code Page: 255).

33
4.1. Printer fonts

CHAPTER 4

34
4.1. Printer fonts
SAM4S Printer can be used to execute a variety of special non-printing
functions, as indicated in the table below. You can execute these functions
by selecting the printer’s special “FontControl” font and then sending the
appropriate character code to the driver.
(Note that you cannot use the “FontControl” font to print normal characters)

Character Special Function

5 HT is output
6 LF is output
7 CR is output
a Open Drawer 2 (50ms drive pulse width)

CHAPTER 4
b Open Drawer 2 (100ms drive pulse width)
c Open Drawer 2 (150ms driver pulse width)
d Open Drawer 2 (200ms drive pulse width)
e Open Drawer 2 (250ms drive pulse width)
g Cut Receipt (partial cut) without paper feeding
p HRI characters are not added to the bar code
q HRI character are added at the top of the bar code using Font A
r HRI characters are added at the bottom of the bar code using Font A
s HRI characters are added at the top of the bar code using Font B
t HRI characters are added at the bottom of the bar code using Font B
w Text is aligned left
x Text is centered
y Text is aligned right
A Open Drawer 1 (50ms drive pulse width)
B Open Drawer 1 (100ms drive pulse width)
C Open Drawer 1 (150ms driver pulse width)
D Open Drawer 1 (200ms drive pulse width)
E Open Drawer 1 (250ms drive pulse width)
G NV bit image No 1 is printed in the Normal mode
H NV bit image No 2 is printed in the Normal mode
I NV bit image No 3 is printed in the Normal mode
J NV bit image No 4 is printed in the Normal mode
K NV bit image No 5 is printed in the Normal mode
P Cut Receipt (partial cut)
[ NV bit image No 1 is printed in the Double Height Double Width mode
] NV bit image No 2 is printed in the Double Height Double Width mode
^ NV bit image No 3 is printed in the Double Height Double Width mode
_ NV bit image No 4 is printed in the Double Height Double Width mode
` NV bit image No 5 is printed in the Double Height Double Width mode

35
4.2. Printer resolutions & Paper sizes
·· Resolutions
The resolution setting supported by the SAM4S printer are as follows. Please refer to
the specifications of the printer for the correct resolution.

- 180 x 180 DPI

- 203 x 203 DPI

·· Paper sizes
The paper sizes supported by SAM4S printer are as follow.
- 80 × 3276 mm
- 80 × 297 mm
- 80 × 200 mm
- 80 × 160 mm

CHAPTER 4
- 80 × 120 mm
- 80 × 80 mm
- 80 × 40 mm
- 58 × 3276 mm
- 58 × 297 mm

The following table shows the recommended margins for SAM4S printer. Refer to
this table when setting margins from your printing applications.

Margins Printer Area

Printer
Left[mm] Right[mm] Top[mm] Bottom[mm] Width[mm]
SAM4S 0 0 0 0 80

36
CHAPTER 5.
Properties of SAM4S
Printer

5.1. Printer Device Control

5.2. Additional configurations

 5
CHAPTER
Properties of
SAM4S Printer
5.1. Printer Device Control
1. You can be entered a
command you wanted
to at the point of starting
document.
Ex) \x1B\x70\x00\x19\xff =
Open Drawer 1 (50ms drive pulse width)

2. You can fire cash drawer 1 or 2.

3. You can be entered a

CHAPTER 5
command you wanted to at
the point of ending page.
Ex) \x1D\x56\x42 = Cut Receipt,
Type the command to cut.

4. This is where you enter

the number of line feeds
that will be done after a
document is printed.
5. You can fire cash drawer 1 or 2.

38
5.2. Additional configurations
1. Configuration for printer copies

CHAPTER 5
SAM4S printers (ELLIX20II or above) provide three options for printer copies.
1) Number of print copies.
2) Paper cut option.
- Checking this option will execute paper cut per each copies.
3) Cash drawer fire option.
- Checking this option will fire cash drawer per each copies.

39
5.2. Additional configurations
2. Configurations for printer
papers.
SAM4S printers (ELLIX20II
or above) provide the ‘Add
New paper Size’ button for
creating a custom paper size
and modifying a paper size.
Clicking the button will open
the ‘Custom Paper Size’
dialog.

CHAPTER 5
1) You can add or modify
a paper form. The paper
properties must be filled.
If you want to make a
new paper size, file the
‘Form Name’ that is not
➌
on the list and fill the
paper size properties.
2) You can delete a selected
paper form. ➊ ➋
3) If you select an item from
the list, paper properties
of selected item that is a
paper form will be filled
automatically.
You can modify or delete
the selected item.

* NOTES : Depending on the printer, may differ a support of the feature.

40
CHAPTER 6.
Troubleshooting

6.1. Installation troubleshooting

6.2. Uninstallation troubleshooting

6.3. Printing troubleshooting

 6
CHAPTER

Troubleshooting
6.1. Installation troubleshooting
1. Not found a serial port.
If you don’t have a serial
port on your system,
Installation for serial port is
not possible.

What you need to do is

make sure whether system
has a serial port or not from
the ‘Device Manager’

CHAPTER 6
1) Scanning hardware
to make sure all of
hardware is installed.

42
6.1. Installation troubleshooting
2) Checking ‘COM
(Communications) Port’ on
the list.

3) If you don’t have any ‘COM Port’ on the list, please ask assistance to
hardware engineer of your system.

2. Not found a USB to Serial port.

If you don’t have a serial
port including USB to
serial port on your system,
Installation for serial port is

CHAPTER 6
not possible.
What you need to do is make
sure whether system has a
USB to serial port or not from
the ‘Device Manager’

1) Scanning for hardware

to make sure all of
hardware is installed.

43
6.1. Installation troubleshooting
2) Checking ‘COM (communications) Port’ on the list.

·· In case of Windows Vista / 7

·· In case of Windows 8 / 10

CHAPTER 6
3) If you don’t have any ‘USB Serial Port’ on the list, please refer
'Installing USB to serial printer’ (p.19) to install an USB to Serial printer.
4) If you have ‘USB Serial Port’ on the list but the SAM4S printer installer
doesn’t show the port when you install a SAM4S printer, please re-
boot your system to apply changes completely and try again.

44
6.1. Installation troubleshooting
3. Not found a parallel port.
If you don’t have a parallel
port on your system,
Installation for parallel port
is not possible.
What you need to do is
make sure whether system
has a parallel port or not
from the ‘Device Manager’

1) Scanning for hardware to

make sure all of hardware
is installed.

CHAPTER 6
2) Checking ‘LPT Port
(Parallel Port)’ on the list.

3) If you don’t have any ‘Printer Port’ on the list, please ask assistance to
hardware engineer of your system.

45
6.1. Installation troubleshooting
4. Installed a Windows printer driver. However, It is not shown on my
computer turning ON/OFF the printer.
Solve the problem by manually removing the printer driver installed
on the system.

1) Click 'View' and 'Show

hidden devices' on the
Device Manager.

2) Uninstall the printer.

CHAPTER 6
3) Check the 'Delete the driver
software for this device' and
proceed to remove.

4) After uninstallation, retry to install the Windows printer driver.

46
6.2. Uninstallation troubleshooting
1. Unable to uninstall.
1) Make sure an SAM4S printer is installed from the ‘Printers and Faxes’.
Name of the installed SAM4S printer should be form as ‘SAM4S ELLIXxx’ or ‘SAM4S GIANT-xxx’.

Right-click and delete the printer.

·· In case of Windows XP.

- Click the 'Delete'

·· In case of Windows Vista / 7 / 8 / 10

- Click the 'Remove device'

CHAPTER 6
※ If the list of ‘Printers and Faxes’ is not shown, execute ‘net start
spooler’ from the ‘Run’.
To open ‘Run’ dialog, press the ‘Windows Key’ with ‘R Key’.

47
6.2. Uninstallation troubleshooting
2. Uninstalling the SAM4S Printer Driver Installer.
1) Delete the installer files:
32bit OS - Root\Program Files\
SAM4S PrinterDriver
64bit OS - Root\Program
Files(x86)\SAM4S PrinterDriver

2) Delete the shortcut of the

installer.

CHAPTER 6

48
6.3. Printing troubleshooting
1. If printing for a document is not properly.
Open the ‘Printer properties’ from the ‘Printers and Faxes’.
·· In case of Windows XP.
- Click the 'Properties'

·· In case of Windows Vista / 7 / 8 / 10

- Click the 'Printer properties'

CHAPTER 6
※ If the list of ‘Printers and Faxes’ is not shown, execute ‘net start
spooler’ from the ‘Run’.
To open ‘Run’ dialog, press the ‘Windows Key’ with ‘R Key’.

49
6.3. Printing troubleshooting
2. Verifying properties that are
‘Driver’ and ‘Print Processor’
of installed printer from the
‘Advance’ tap.

If the Print Processor is

assigning the ‘winprint’,

CHAPTER 6
select the ‘SAM4S ELLIXxx’
or ‘SAM4S GIANT-xxx’.

3. After that, go to the 'General' tab and click the 'Print Test Page' button.
Make sure the printer prints normally.

50
APPENDIX.
Testing for SAM4S printer
driver using the WordPad
APPENDIX
Testing for SAM4S printer
driver using the WordPad
1. WordPad Environment
WordPad is more adequate to test printer than Microsoft Word.
Make it sure that SAM4S Printer has been chosen as default printer
and then go further with WordPad like below.
- Size / Resolution / Margins [Refer to p.36]
※ This function may be different depending on OS.

2. Printing Text
1) Select the font you wish
to use from the font list.
2) Select the font size you
wish use from the font-
size list.
3) Type in some text into
the WordPad text-input
area.
4) Open the File menu, and

APPENDIX
click on Print.

※ For fastest printing, select a printer font form the font list.

52
3. Opening the Cash Drawer
1) Select the “FontControl”
font from the font list.
2) Set the font size to 10.
3) Type an “A” into the
WordPad text-input area.
4) Open the File menu, and
click on Print.

※ Clicking on Print will cause cash drawer #1 to open at a drive speed of 50ms.
By changing the character that you input at Step 3, you can select different driver
speed or open the other drawer.

4. Cutting the Paper

1) Select the “FontControl”
font from the font list.
2) Set the font size to 10.
3) Type in “P”.
4) Open the File menu, and
click on Print.

APPENDIX
5. Bar Code Printing
1) Select the “Code128”font
from the font list.
2) Set the font size to 10.
3) Type in an “{A123545”
4) Open the File menu, and
click on Print.

53
SAM4S Printer Series
Windows Driver & Installer
User Guide