Project Report: "Descriptive Study of Home Loans in HDFC Bank"

G.
S COLLAGE OF COMMERCE & ECONOMICS ,NAGPUR
Project Report
“Descriptive Study of Home Loans in HDFC Bank”
Submitted to
G. S. College of Commerce & Economics, Nagpur
Affiliated to
Rashtrasant Tukadoji Maharaj Nagpur University, Nagpur
In partial fulfillment for the award of the degree of
Bachelor of Business Administration
Submitted by
PRAGATI HEMANT YADAV
Under the Guidance of
Prof.ASHIMA VARGHESE
G.S. College Of Commerce & Economics, Nagpur

Academic Year 2022 – 23
1
PRAGATI HEMANT YADAV BBA 3rd YEAR
G.S COLLAGE OF COMMERCE & ECONOMICS ,NAGPUR
G.S. College Of Commerce & Economics , Nagpur

CERTIFICATE
This is to certify that “Pragati Hemant Yadav” has submitted the project report titled “Descriptive study of home
loans in HDFC Bank ’’, towards partial fulfillment of BACHELOR OF BUSINESS ADMINISTRATION degree
examination. This has not been submitted for any other examination and does not form part of any other course undergone
by the candidate.
It is further certified that he/she has ingeniously completed his/her project as prescribed by Rashtrasant Tukadoji
Maharaj Nagpur University, Nagpur
Prof . ASHIMA VARGHESE Dr. AFSAR SHEIKH
(ProjectGuide) (Co-ordinator)
Place : Nagpur
Date:
2

DECLARATION
I here-by declare that the project with title Descriptive Study Of Home Loan in HDFC Bank has
been completed by me in partial fulfillment of BACHELOR OF BUSINESS ADMINISTRATION
degree examination as prescribed by Rashtrasant Tukadoji Maharaj Nagpur University, Nagpur and this
has not been submitted for any other examination and does not form the part of any other course
undertaken by me.
Pragati Hemant Yadav
Place: Nagpur
Date:
3

ACKNOWLEDGEMENT
With immense pride and sense of gratitude, I take this golden opportunity to express my sincere
regards to Dr. Swati Kathaley Principal, G.S. College of Commerce & Economics, Nagpur.
I am extremely thankful to my Project Guide Prof. Ashima Varghese for his/her guideline throughout
the project. I tender my sincere regards to Co-ordinator, Dr. Afsar Sheikh for giving me outstanding
guidance, enthusiastic suggestions and invaluable encouragement which helped me in the completion of
the project.
I will fail in my duty if I do not thank the Non-Teaching staff of the college for their Co-operation.I
would like to thank all those who helped me in making this project complete and successful.
Pragati Hemant Yadav
Place:Nagpur
Date:
4
INDEX
SR.NO PARTICULARS
PG.NO
1.
Introduction 6-13
2.
Company Profile 14-19
3.
Review Of Literature 20
4. Research Study
 Objective Of Study
 Scope of study
21-26
 Need of study
 Importance of study
 Hypothesis
5.
Research Methodology 27-29
6.
Data Analysis & Interpretation 30-40
8.
Findings 41-42
9.
Conclusion & Limitation 43-45
10.
Recommendations & Suggestion 46-47
11
Bibliography 48-49
12.
Appendices
50-52
 Questionnaire
5
INTRODUCTION
6
1.1 INTRODUCTION:
Home is a dream of a person that shows the quantity of efforts. Sacrifices luxuries and above all gathering
funds little by little to afford one‟s dream. Home is one of the things That everyone one wants to own. Home
is a shelter to person where he rests and feels comfortable. Many banks providing home loans whether
commercial banks or financial institutions to the people who want to have a home.
HDFC-(Housing Development & Finance Corporation) Home Loan, India have been serving the people for
around three decades and providing various housing loan according to their varied needs at attractive &
reasonable interest rates. Owing to their wide network of financing, HDFC Housing Loans provides services
at your doorstep and helps you find a home as per your requirements.
Many banks are providing home loans at cheapest rate to attract consumers towards them. The more
customer friendly attitude of these banks, currently offer to consumers cheapest loan over homes.
With the RBI reducing bank rate, the home loan market rates nose-diving by 50 basis points. The HDFC
Bank and Standard chartered bank has become the first player in this sector to announce a housing loan for a
20 years period.
No requirement of guarantor:
The commercial banks now a day, liberalize their laws regarding home loans. Some of banks don‟t even
require the guarantor to grant loan to their consumers. They also make consumers free by reliving him to find
a guarantor to complete the proceedings of availing Loan.
Door-Step Services:-
These doors to step services are provided from enquiry stage to the final disbursement takes place such services
are beneficial for customers in present busy life. Banks like ICICI bank and standard chartered bank provide
door to step services to customers to borrow Loan.
7
Loan period:-
There are many banks which provide maximum loan tenures upto 15-20 years based on the loan amount and
the creatibility of customers. This relieves the customers to repay loan amount till a long period.
For accidental death insurance:-
Some banks provide free accidental death insurance with housing loan which is also beneficial for the
customers.
These benefits or advantages of home loans are responsible for making than so popular among customer that
a person who doesn‟t have their home and want to buy, they do it with
1.2 DISADVANTAGES OF HOME LOANS:-
The main disadvantages of home loans are high lightened as below:
(1) Delays in processing:-
Many times, there are huge delays in processing of providing home loans because various formulations to be
fulfilled in this process. Due to these delays customers feel mentally as well as financially weak
(ii) Fluctuating interest rates :-
Some banks give home loans at floating rates, which fluctuate at Different intervals due to some reasons.
These changes sometimes, may lead to increase in interest rate which will increase the cost of home loans to
the customers
(iii) High Cost:-
The public sector banks charge high processing cost for home loan‟s sanctioning. They are forced to pay
serious charges at various stages to fulfill the requirements. Some consumers are not able to pay such charges
so such people could not avail the benefits of home loan schemes
(iii) Problems in disbursement:-
There are many problems in disbursement of home loan amount. There are some delays in disbursement of
loan amount to the customers due to legal formalities. This causes problems to the customers.
These are limitations or disadvantages of home loans. But some times some banks charges high installments
to repay loan amount. Such also causes problem to customers. These limitations can be removed by
providing good and promote services to the customers.
8
1.3 DISBURSEMENT OF HOME LOANS:-
a) Rate of interest – 8.40%-8.95% or 10.15% -10.45% (R.B.I)
b) Time period = 10-20 years
c) Limit-minimum 5 lacks.
Maximum 500 cr. Or above
d) Location = NCR OR DELHI | Area are authorized by G.D.A]
e) Registry
f) Passing map
g) Marketing value of property
9
All Housing Finance Institutions lay down conditions on who can be co-applicants. All co- owners to the
property. Need to be co-applicants to the loan necessarily. These institutions do not permit minors to join
in as either coowner or as co-applicants because a minor is not eligible to enter into a contact as per law.
They do not permit even friends or relatives who are not blood relatives to take a property jointly. However,
Income of co-applicants can be clubbed together to get higher loan eligibility. Given below is a Table that
throws lighton acceptable relationship of a co-applicant for clubbing of income.
Income Clubbing of Co-applicants:- It is as
follows:-Combination Income Clubbing: -
 Husband-Wife: - Income of husband-wife can be clubbed.
 Parent – son: - It can be clubbed if only son is there but not if any male sibling exists.
 Brother-Brother: If they are currently staying together and intend to stay together in the
newproperty, then only, their income-can be clubbed for above purposes.
 Brother-Sister: - No clubbing-is possible.
 Sister-Sister: No clubbing is possible.
 Parent-Minor-Child: - No clubbing is possible in this case also.
10
a) The income of the salaried individual is considered in the following manner:-
Gross monthly income as it appears on the salary slip
Less:- Any non regular variable income appearing on the salary slip (including
overtimeEtc.
Add: -50 per cent of the average variable income of the last six months.
Add: - Any fixed cash/voucher payments for which proof can be submitted,
Add: - 50 per cent of the average variable cash/voucher payments with proof like traveling
reimbursement etc.
Add: -HRA receivable if not being received already in the salary slip.
Average of the net profits of last 2 years as it appears in the profit and loss account (Returns need to be
filedfor the same. They should be filed regularly before the due date is over).
Less: - Any income, which is unusual and non-recurring in nature like sale of some asset, etc which
affectsprofits substantially,
Add:- Any expense that is unusual and non-recurring in nature like repairs and maintenance that has not
beencapitalized and effect profit adversely.
Add: 50 per cent of the average depreciation of the last two years. The above income is calculated for
thecalculation of eligibility using IIR and FOIR norms.
11
CUSTOMER PROFILE
Documents:-
If customer is self employed:-
A) LD PROOF:-
-pan card
-driving license
-voter id card
B) ADDRESS PROOF:-
-pass book
-Aadhar card
-Electricity
-telephone bill (landline/ postpaid)
-rent agreement (if customer are live in rent)
-rashan card
C) BUSINESS PROOF:-
-visiting card
-compay profile
-letter head
D) BANK STATEMENT:-
-LAST 6 MNTH BANK STATEMENTS (UPDATE)
-COMPUTATION P&L A/C, BALANCE SHEET
E) INCOME TAX RETURN:-
LAST 3 YRS. SALARY
12
2 PHOTOS/PROPERTY CHAIN PAPER
IF CUSTOMER IS SALARY BASED:-
A) LD PROOF:-
-PAN CARD
-DRIVING LICENSE
-3YRS. SALARY SLIP
-JOINING LETTER
– OFFER LETTER + RELEVANT LETTER
B) ADDRESS PROOF:
(SAME AS)
C) BANK STATEMENT:-
(SAME AS)
D) INCOME PROOF:-
-SALARY SLIP
-FORM 1
13
COMPANY PROFILE
14
Housing Development Finance Corporation Limited. Founded 1977 by Ravi Maurya and Parekh, is
an Indian NBFC, focusing on home mortgages. HDFC‟s distribution network spans 243 outlets that include
49 offices of HDFC‟s distribution company, HDFC Sales Private Limited. In addition, HDFC covers over 90
locations through its outreach programmes. HDFC‟s marketing efforts continue to be concentrated on
developing a stronger distribution network. Home loans are also Sharcket through HDFC Sales, HDFC Bank
Limited and other third-party Direct Selling Agents (DSA).
HDFC Incorporated in 1977 with a share capital of Rs 10 Crores, HDFC has since emerged as the largest
residential mortgage finance institution in the country. The corporation has had a series of share issues raising
its capital to Rs. 119 Crores. The gross premium income for the year ending March 31, 2014 stood at Rs. 2,856
Crores and new business premium income at Rs. 1,624 Crores. The company has covered over 8, 77,000 lives
year ending March 31, 2014.
HDFC operates through almost 450 locations throughout the country with its corporate head quarters in
Mumbai, India. HDFC also has an International Office in Dubai, UAE with service associates in Kuwait,
Oman and Qatar. HDFC is the largest housing company in India for the last 35 years.
 Incorporated in 1977 as the first specialized Mortgage Company in India.
 Almost 90% of initial shareholding in the hands of domestic institutes and retail investors.
Current 77% of shares held by foreign institutional investors.
 Besides the core business of mortgage HDFC has evolved into a financial conglomerate with
holdings In:
15
 HDFC Standard Life insurance Company-HDFC holds 72.26%.
 HDFC Asset Management Company – HDFC holds 60%
 HDFC Bank-HDFC holds 23.26%.
 Intelenet Global (Business Process Outsourcing) – HDFC holds 50%.
 HDFC Chubb General Insurance Company – HDFC holds 74%.
16
 Loan Approvals. Rs. 805 billion.

(Up to Dec 2017) (US $18.30 billion)
 Loan Disbursements Rs.669 billion.

(Up to Dec. 2017) (US $ 15.20 billion).
 Housing Units financed 2.5 million
 Distribution
 Offices 181
 Outreach Programs 90
Туре Public (BSE: 500010)

Founded 1977
Headquarters Mumbai, India
Key people Ravi Maurya,
Hasmukh Bhai Parekh
Industry Housing Finance
Revenue US $1.49 billion (2008)
Employees 1,029
Website www.hdfc.com
17
KEY EXECUTIVE HDFC HOUSING DEVELOPMENT FINANCE CORP LTD :--
Mr. Deepak S Parekh: - serves as Executive Chairman and Chief Executive Officer of the Board of
Housing Development Finance Corp. Ltd., (HDFC). He joined HDFC Limited in a senior management
position in 1978. He was inducted as a whole-time director of HDFC Limited in 1985 and was appointed as
its Executive Chairman in 1993. He is the Chief Executive Officer of HDFC Limited. Mr. Parekh is a Fellow
of the Institute of Chartered Accountants (England & Wales).
Mr. K.M Mistry: - The Managing Director of the Corporation. He has been employed with the Corporation
since 1981 and was the executive director of the Corporation since 1993. He was appointed as the deputy
managing director in 1999 and the Managing Director in 2000. He is also a member of the Investors‟ Grievance
Committee of Directors.
Ms. Renu S. Karnad: The Executive Director of the Corporation. She has been employed with the
Corporation since 1978 and was appointed as the Executive Director of the Corporation in 2000. She is
responsible for overseeing all aspects of lending operations of HDFC.New Delhi.
Mr. DS Parekh – Chairman Mr DN Ghosh
Mr. keshub Mahindra – vice Dr. S A Dave

chairman
Mr. Renu S Karnad- Executive Mr. S Venkitaramanan

Director
Mr. K M Mistry- Managing Dr.Ram S Tarneja

Director
Mr. Shirish B Patel Mr. N M Munjee
18
GROUP COMPANIES:-
● HDFC Bank: World Class Indian Bank- among the top private banks in India.
◆
◆ HDFC AMC: One of the top 3 AMCs in India- Preferred investment manager.
●
◆ Intelenet Global: BPO services for international customers.

●
◆ CIBIL: Credit Information Bureau India Limited.

●
◆ HDFC Chubb: Upcoming Private companies in the field of General Insurance.

●
19
REVIEW OF LITERATURE
After going through previous studies of Home loans I came to conclude that- There is growth of home loans
after 2008.Home loans have an inverse relation with interest rates i.e. when interest rate low the demand of
homeloans increase. (Ojha 1987)
People are going more towards home loans than private mortgage insurance. (Bernstein 2008)
Government taking various steps to encourage people to go toward home loans. (Haavio, Kauppi 2000)
Growth of home loans are due to increase of living standard of people, shifting from joint family to nuclear
family (Lacourt, Micheal 2007)
There are some problems also attach with these home loans such as time i.e filling of application of loan to
closing people have their own specified needs from these home loans which are not fulfilling. (Lacour
Micheal 2006).
low interest SBI provide a very rate on home loans as compared to other banks. (SBI May 2000)
Now after this conclusion the details of reviews are below-
Burstein David (2009) examined in his study taken from 2001 to 2008 that in this period there is increase use
of home loans as compared to private mortgage insurance (PMI).he have divided his study into four sections.
Section 1 describes why people are going more for home loans than PMI. The main reason for this that now
home loans market provide Piggybank loans for those people who don‟t have 20% of down payment.
Section 2 tells the factors responsible for the growth of home loans and the risks on shifting toward home
equity market without any PMI coverage. PMI can protect lenders from most losses up to 80% of LTV and
the absence of PMI will result in considerable losses in an environment.
20
OBJECTIVE OF STUDY
21
OBJECTIVE OF STUDY
There is no strongest foundation for your dream home, than a cheap loan. Home loans have become
those stronger foundations for people who want to own a home. The main objectives of the study are as
follows:-
1) The main objective of this study is to know the Customers perceptions about home loans of
HDFChousing development finance corporation LTD.
2) Generating good business to the company by promoting and selling the products of HDFC LTD.
3) To study the problems faced by customers in obtaining the home loans.
4) Visiting the customers and closing the deal.
5) To learn about various aspect of hdfc home loan ltd.
22
SCOPE OF STUDY
The Indian housing industry has grown by leaps and bound in few years. Total home loan disbursement by
banks risen which witness phenomenal growth from last 5 years. There are greater number of borrowers of
home loans. So by study we can find out satisfaction level of customers and problem faced by them in
obtaining home loan.
NEED OF STUDY
1) To know the idea of customers about home loan products and services.
2) To study the satisfaction level of customers about home loan.
3) To study the problems faced by customers in obtaining home loans.
4) To learn about various aspect of HDFC home loan Ltd.
23
IMPORTANCE OF STUDY
The main purpose of this study is to attain the knowledge of the processing system of home loans. The main
purpose of the study is as follows:-
 To know the ideas of customers about home loan products and services.
 To study the satisfaction level of customers about home loans.
 To study the problems faced by customers in the home loans.
 To learn about various aspect of HDFC home loan ltd.
24
HYPOTHESIS
25
HYPOTHESIS
NULL HYPOTHESIS :
Ho-“ HDFC Bank does not provide home loan at low interest rate”.
ALTERNATIVE HYPOTHESIS:
HI-HDFC Bank provides home loan at low interest rate”.
26
RESEARCH METHODOLOGY
27
Research methodology
Research methodology is a way to systematically show the research problem. It may be understood as a
science of studying how research is done scientifically. It is necessary for the researcher to know not only
the research methods but also the methodology. This Section includes the methodology which includes. The
research design, objectives of study, scope of study along with research methodology and limitations of
study etc.
RESEARCH DESIGN:-
This project is based on exploratory study as well descriptive study. It was an exploratory study when the
customer satisfaction level was studied to suggest new methods to improve the services of HDFC LTD in
providing home loans and it was descriptive study when detailed study was made for comparison of
disbursement of home loans by commercial banks.
SOURCES OF DATA:
To fulfill the information need of the study. The data is collected from primary as well as
Secondary sources-
PRIMARY SOURCE:-
Decided primary data collection method because our study nature does not permit to apply observational
method.
In survey approach we had selected a questionnaire method for taking a customer view because it is feasible
from the point of view of our subject & survey purpose. We conducted 100 sample of survey in our project
to judge the satisfaction level of customers which took home loans.
• Sample size;-
For the questionnaire I have taken the sample size of 100 customers of HDFC LTD.
B-SECONDARY SOURCE:-
It was collected from internal sources. The secondary data was collected on the basis of organizational file,
official records, news papers, magazines, management books, preserved information in the company‟s
database and website of the company.
28
SAMPLING
Sampling refers to the method of selecting a sample from a given universe with a view to draw conclusions
about that universe. A sample is a representative of the universe selected For study.
SAMPLE SIZE:-
Large sample gives reliable result than small sample. However, it is not feasible to target entire population or
even a substantial portion to achieve a reliable result. So, in this aspect selecting the sample to study is
known as sample size. Hence, for my project my sample size was 100.
The Sample Size consists of both the Professional and Business class people. IT peoples. Jewelers, Timber
Merchants & Real estate Agents are taken as Sample.
29
DATA ANALYSIS & INTERPRETATION
30
DATA ANALYSIS & INTERPRETATION
The analysis is based on the responses given by customer through questionnaire
1. Age
INTERPRETATION:
From the chart above we find that 45.5% of the respondents fall in the age group of below 30
years, 21.8% fall in the age group of 30-40 years , 20% fall in the age group of 40-50 , 10.9% of the
respondents fall in the age group of above 50.
31
2. OCCUPATION
INTERPRETATION:
From the graph it can be seen that 10.9% of the respondents are working professionals, 45.5% are self-
employed and 27.3% are salaries, 7.3% of the respondents are students.
32
3. INCOME DETAILS
INTERPRETATION:
From the graph it can be seen that income group details are like 38.2% are below 2 lakhs, 32.7% are from 2-4 lakhs,
14.5% from 4-6 lakhs, 10.9 are from 6 lakh and above whether remaining are still students or no details given.
33
4. ANY LIABILITY DETAILS
INTERPRETATION:
From the graph it can be seen that only 32.7% respondents have taken home loans whether 67.3% said no.
34
4. WHETHER HOME LOAN FROM HDFC
INTERPRETATION:
From the graph it can be seen that 76.4% respondents have taken home loans from HDFC whether 23.% said no
35
5. BANK DETAIL
INTERPRETATION:
The analysis Showed that a large number of customers prefer HDFC LTD as compared to other.
The data shows that 10.9% of customers took loans from ICICI Bank, 18.2% of customers from
SBI and other banks.
36
6. RATE OF INTEREST
INTERPRETATION:
The analysis Showed that the interest rate attracts 36% public whether 34.5% were attracted by service
provided and 20% attracted by schemes. 34.5% were attracted by all above things and 9.1% due to other reason
whether 1.8% not given any reason.
37
7. LOAN AMOUNT
INTERPRETATION:
The analysis Showed that the 20% have taken loan amount of less than 1 lakh, 41.8% taken 1 to 5 lakh,
23.6% have taken 5 to 10 lakh, 12.7% have taken more than 10 lakh and remaining not taken any loan yet.
38
8. LOAN PERIOD
INTERPRETATION:
The analysis showed that the 58.2% have taken loan for short period whereas 41.8% public have taken loan
amount for long period
39
8. LOAN PERIOD
INTERPRETATION:
The data shows that around 29.1% of customers get information from the source „word of mouth‟
Whichincludes information from friends, relatives, colleagues etc. 18.2% of customers got information
from newspaper, only 23.6% of customers from magazines and 20% through Banners/ Hoardings /
Pamphlets.
40
FINDINGS
41
FINDINGS
1. HDFC limited having good brand image in the minds of customers.
2. Majority of the people got loans from HDFC limited only.
3. Most of the customers are not aware of the product of HDFC home loan.
4. Some of the customers felt that the interest rates are somewhat high.
5. Some of the customers not having good faith on private banks like Standard Chartered Bank, HSBC
Bank etc.
6. Most of the people are directly go to HDFC to apply a home loan.
7. Some of the customers of HDFC through HDFC home loan products and services.
8. Customer awareness is medium about HDFC products.
9. HDFC limited providing good to their customers.
42
CONCLUSION & LIMITATIONS
43
CONCLUSION
1) In my study we came to know that many peoples are interested to take a home loan
from HDFC LTD to construct their homes.
2) Home loans have long period when compare to other personal loans and other loans.
So peoples are confused to take a home loan.
3) Even though the interest rates are high peoples are willing to take a loan from HDFC
LTD due to some reasons.
4) The interest rates also somewhat high when compare to other banks
5) The loan sanction process is low when compare to other banks.
6) For disbursement process is also it will take low time when compare to other banks
Finally the whole research was carried out in a systematic way to reach at exact results. The
whole research and findings were based on the objectives. However, the study had some
limitations also such as lack of time, lack of data, non-response, reluctant attitude and
illiteracy of respondents, which posed problems in carrying out the research. But proper
attention was made to Carry out research in proper way and to make accurate conclusion for
the HDFC LTD which may beneficial for banks to enhance their customer base.
44
LIMITATIONS OF THE STUDY:-
This study also includes some limitations which have been discussed as follows:
I) The sample size of 100 customers and 4 banks might prove a limitation because of difficulty in
generalization of results.
II) To collect the data from various banks was quite difficult due to non- cooperation of some
banks. Thisproved to be major limitation of the study.
III) To access such a large number of customers was difficult because of non-cooperative Attitude
of respondents.
IV) Lack of data was also the other limitation of the study as some of banks do not have proper
data on topic.
V) There was limitation of time to conduct such a big survey in limited available time.
VI) Ignorance and reluctant attitude of customers was also a major limitation in this study. Thus
above all were the limitations in this research study. The maximum efforts were made to
overcome these limitations in the study.
45
RECOMMENDATION & SUGGESTIONS
46
These suggestions have been discussed as follows:-
1) To increase their customers, the HDFC LTD should provide specialized services in this sector. These
services can be such as proper guidance to the customer regarding the processing of loans, especially
for the customers who are illiterate.
2) To satisfy their customers and for good dealings in future, the HDFC LTD should make prompt
disbursement of loan amount to the customers so that they can buy or construct their dream home as
early as possible.
3) The HDFC LTD should use easy procedure, or say, less lengthy procedure for the sanctioning of loan
to the customer. There should be less number of legal formalities, in case this exists, then, these
should be completed in less time. This will be helpful in attracting more customers.
4) Although the interest rates on specific norms, yet customers seek less interest rate which can lower
their cost of house. So banks should try to lower their interest rates. Needles to say, that the bank
which is having lower interest rates, have the maximum clients for loans.
5) HDFC LTD provide loan according to the repaying capacity of the customer and his/her eligibility.
Due to which, some customers are not able to get amount of loan needed by them. So, the HDFC
LTD should soften their norms regarding the loan amount.
6) Create awareness: The Company has to take care of awareness creation about the products and
services among the customers.
7) Charges: The Company has to reduce the mortality and administration charges.
8) The company has to reduce their interest rates on home loan products and services.
9) The company has to identify the potential customers.
10) Company should consider the present competition and should act according to the customer needs.
47
BIBLIOGRAPHY
48
BIBLIOGRAPHY
 www.scribed.com
 www.hdfcindia.com
 www.google.com
 www.economywatch.com/companies/forbes-list/India/HDFC
 www.loansnews.com/home-loan/hdfc-homeloans
 www.innovativejourn.in
Newspaper
 The Times of India
 Financial express
49
APPENDICIES
50
QUESTIONNAIR
Q1. NAME
Q2. AGE
a) Below 30
b) 30-40
c) 40-50
d) Above 50
Q3.Occupation
a) Professional
b) Self employed
c) Salary
d) Pension
Q4. Which income group do you belong ? (per annum)

a) Below 2lakh
b) 2-4lakh
c) 4-6lakh
d) 6 lakh above
Q5. Have you ever taken home loan before ?

a) Yes
b) No
51
Q6. Have you taken home loan from HDFC ?

a) Yes
b) No
Q7. From which bank and company ?

c) HDFC
d) ICICI
e) SBI
f) PUNJAB NATIONAL BANK
Q8. While taking loan which thing attract you the most ?
a) Interest rate
b) Service provided
c) Scheme
d) All
Q9. How much loan amount you took?

a) Less than 1lakh
b) 1-5lakh
c) 5-10lakh
d) More than 10lakh
Q10. Time period for loan ?

a) Short term
b) Long term
Q11. From where have you got information about home loan scheme ?
a) Newspaper
b) Magazines
c) Hoarding or Banner
d) Word of mouth
52

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G.

S COLLAGE OF COMMERCE & ECONOMICS ,NAGPUR

“Descriptive Study of Home Loans in HDFC Bank”

In partial fulfillment for the award of the degree of

Bachelor of Business Administration

PRAGATI HEMANT YADAV

Under the Guidance of

G.S. College Of Commerce & Economics, Nagpur

G.S. College Of Commerce & Economics , Nagpur

Maharaj Nagpur University, Nagpur

Prof . ASHIMA VARGHESE Dr. AFSAR SHEIKH

G.S. College Of Commerce & Economics, Nagpur

been completed by me in partial fulfillment of BACHELOR OF BUSINESS ADMINISTRATION

Pragati Hemant Yadav

G.S. College Of Commerce & Economics, Nagpur

Pragati Hemant Yadav

For accidental death insurance:-

1.2 DISADVANTAGES OF HOME LOANS:-

The main disadvantages of home loans are high lightened as below:

(1) Delays in processing:-

(ii) Fluctuating interest rates :-

(iii) High Cost:-

(iii) Problems in disbursement:-

1.3 DISBURSEMENT OF HOME LOANS:-

a) Rate of interest – 8.40%-8.95% or 10.15% -10.45% (R.B.I)

b) Time period = 10-20 years

Maximum 500 cr. Or above

d) Location = NCR OR DELHI | Area are authorized by G.D.A]

g) Marketing value of property

Income Clubbing of Co-applicants:- It is as

follows:-Combination Income Clubbing: -

 Husband-Wife: - Income of husband-wife can be clubbed.

 Brother-Sister: - No clubbing-is possible.

 Sister-Sister: No clubbing is possible.

 Parent-Minor-Child: - No clubbing is possible in this case also.

Gross monthly income as it appears on the salary slip

-COMPUTATION P&L A/C, BALANCE SHEET

E) INCOME TAX RETURN:-

LAST 3 YRS. SALARY

2 PHOTOS/PROPERTY CHAIN PAPER

IF CUSTOMER IS SALARY BASED:-

 Incorporated in 1977 as the first specialized Mortgage Company in India.

 HDFC Standard Life insurance Company-HDFC holds 72.26%.

 HDFC Asset Management Company – HDFC holds 60%

 HDFC Bank-HDFC holds 23.26%.

 Intelenet Global (Business Process Outsourcing) – HDFC holds 50%.

 HDFC Chubb General Insurance Company – HDFC holds 74%.

 Loan Approvals. Rs. 805 billion.

 Loan Disbursements Rs.669 billion.

Туре Public (BSE: 500010)

KEY EXECUTIVE HDFC HOUSING DEVELOPMENT FINANCE CORP LTD :--

Mr. DS Parekh – Chairman Mr DN Ghosh

Mr. keshub Mahindra – vice Dr. S A Dave

Mr. Renu S Karnad- Executive Mr. S Venkitaramanan

Mr. K M Mistry- Managing Dr.Ram S Tarneja

Mr. Shirish B Patel Mr. N M Munjee

◆ Intelenet Global: BPO services for international customers.

◆ CIBIL: Credit Information Bureau India Limited.