PAGE 1 OF 4

Service for
Account Number: 04836-037804-05-4
MARK DOUGLAS DAILEY
3040 FLAMINGO CIRCLE
SOUTHLAKE TX 76092

Your Monthly Statement

Billing Period Due Date Amount
04/08 - 04/28 April 14, 2021 $132.38

Unpaid Balance Past Due - Please Pay Now $132.38

Statement Total Including Past Due $264.76

Please pay past due amount to avoid service disruption.

Your Account Summary

Includes Payments Received By 04/18/21
Any payments and other activities after this date will be on the next bill.

Previous Balance and Payments

Balance Last Statement $264.76
Payment(s) - Thank You -$132.38 cr
Unpaid Balance - Please Pay Now $132.38
New Bill Activity
Current Monthly Charges $131.49
(Includes credits and adjustments since last statement)
Total Taxes & Fees $0.89
Amount Due by April 14, 2021 $132.38
Total Amount Due $264.76

Total Savings this month = $2.00. Please see page 3 for details.

Please turn over for payment.

1111 STEWART AVENUE

BETHPAGE NY 11714-3581

CHANGE SERVICE REQUESTED

#BWNHGYM
#PGHCFPIDADPPE0#

MARK DOUGLAS DAILEY

3040 FLAMINGO CIRCLE
SOUTHLAKE TX 76092
 PAGE 2 OF 4
MARK DOUGLAS DAILEY
Account Number: 04836-037804-05-4
Total Amount Due: $264.76

Optimum Updates

Just a reminder, we have not received your payment. If you have already paid your bill, kindly disregard this message. If not,
please remit full payment immediately to continue receiving cable service and to avoid unnecessary fees. If the past due amount
is not received by the pay by date on this bill, you will be charged a late fee. Please note that all equipment received at
installation is the property of Optimum and must be returned if service is disconnected.

Optimum Information

Your FCC Community ID # is NY1413.

Optimum Stores/Payment Locations

You may pay your bill at optimum.net or at any of our Optimum Stores. For store hours by location go to optimum.net/stores.
Optimum Stores Near You:
1095 East 45th Street, Brooklyn, NY 11234
11020 Flatlands Ave., Brooklyn, NY 11207
Mail your payment to: PO Box 70340, Philadelphia, PA 19176-0340
To make changes to your account or pick up new equipment, you need to be an authorized user. This means that your name
must be listed on the account, and to ensure account security, you will need to present a photo ID.
To find other locations where you can make a payment in person, contact any of the following:
Checkfree Pay 1-855-578-6415 or checkfreepay.com Western Union 1-800-354-0005, option 5 or westernunion.com

Please return this section with your payment. Be sure the address below is in the return envelope window.

*0783609414005*

Mailing Your Payment

Account Number: 07836-094140-05-4

Unpaid Balance Please Pay Now: $132.38
Due By April 14, 2021: $132.38 030-09-20-D-C
Total Amount Due: $264.76

Amount Enclosed $ CABLEVISION

PO BOX 70340
Make checks payable to Optimum. PHILADELPHIA PA 19176-0340

07836 094140 05 4 3 026476

 PAGE 3 OF 4
MARK DOUGLAS DAILEY
Account Number: 07836-094140-05-4
Total Amount Due: $264.76

Your Account Details Your Monthly Savings = $2.00

BALANCE LAST STATEMENT $ 264.76 Look in the billing sections on this page
to see your monthly savings highlighted
PAYMENTS in blue.
03/08 Credit Card Pymt -132.38 cr
Plus you have access to lots of extra
Total Payment(s) - Thank You -$132.38 cr
benefits at no additional cost. Learn
more at optimum.net.
PREVIOUS BALANCE DUE (See Account Summary) $ 132.38

ONE TIME ACTIVITY

03/06 Late Fee 10.00
Total One Time Activity $ 10.00 The more you use Optimum WiFi
the less you'll spend on
INTERNET cellular data.
03/09 Restore Svc Fee 10.00
03/23 - 03/23 Optimum Online 89.99
(Incl. FREE unlimited
access to Optimum WiFi) Avg. Customer
Optimum 200 10.00 14.4
Gigabytes
WiFi Usage
$ 225
Value*
Add-On
1 Modem 10.00
Rental Fee(s)
(At $10.00 each)
Network 3.50
Enhancement Fee
Smart Router 0.00
Total Internet $ 123.49
0
Gigabytes
OTHER SERVICES
03/23 - 03/23 Special Discount -2.00 cr Your Optimum WiFi Network Usage
Total Other Services -$ 2.00 cr Last 30 Days

*Value is calculated by multiplying the amount of WiFi

usage (in gigabytes) by a $15 per gigabyte fee for data
TAXES & FEES overages from a Verizon Wireless cellular data plan.
03/23 - 03/23 State and Local 0.89
Sales Tax
You could be getting
Total Taxes & Fees $ 0.89 more value from your
Optimum Online service
Total Amount Due $ 264.76 by using Optimum WiFi.

Find out how to save more on your cellular

data plan with WiFi at optimum.net/wifiusage

Customer Service

Be sure to first check optimum.net for

answers to all your questions.
Need more help?
Online Products & Support
Online bill pay, optimum.net/paybill
Channel line up, optimum.net/lineups
Chat, optimum.net/chatnow
Help, twitter.com/optimumhelp
Add services, optimum.net/upgrades
Optimum Stores
For a store nearest you visit,
optimum.net/stores
Customer Support Numbers
1-718-617-3500

Written Correspondence
Altice USA
Attn: Shared Services
200 Jericho Quadrangle
Jericho, NY 11753
Moving?
Let us make it easy.
Visit optimum.net/moving
or call us for special offers for movers.
 PAGE 4 OF 4
MARK DOUGLAS DAILEY
Account Number: 07836-094140-05-4
Total Amount Due: $264.76

Billing errors must be reported to us within 30 days, in writing, detailing the error and sent to the Customer Support address on your bill.
We'll investigate and reply within 10 days. To avoid service interruption, you should pay the undisputed portion of the bill. If you're not
satisfied with our reply, you may write to The Department of Information Technology & Telecommunications, Consumer Service
Department-Cable TV, 2 MetroTech Center, 4th Floor, Brooklyn, NY 11201; or call 212-NEW-YORK or 311; or via the internet at
www.NYC.GOV/complaint, or write to The NY State Department of Public Service, Three Empire State Plaza, Albany, NY 12223-1350, or
call 1-800-342-3377.
You're billed each month in advance for the next month's services. Service cancellations are effective on the last day of the then-current
billing period. For more details, please visit www.optimum.net/terms. Rates and special discounts subject to change or discontinuance at
any time. At the end of your promotion, you will be billed rate card pricing for all services and fees. Visit www.optimum.net/pricing for
current residential non-promo rates and www.optimum.net/pricing-packages-business for current business non-promo rates.
If any changes are made to your account during the month, partial month charges may apply. Charges for On Demand/Pay Per View
(PPV) will appear on the next billing statement following your order. On Demand/PPV purchases aren't subject to refund or credit. Use
parental control features to avoid unwanted purchases.
If your monthly account balance for On Demand/PPV selections exceeds $55 ($175 for customers in good standing after 90 days), we
reserve the right to limit additional On Demand/PPV orders.
There is an additional monthly charge for equipment, including cable boxes and remote controls. There is also a monthly fee to access
premium or digital programming on additional TV sets in your home.
Your monthly bill includes all government fees. TV Taxes and Fees includes an FCC fee and payments required under Altice's franchise
agreement to support public, educational or government channels. Taxes and Fees are subject to change.

Authorization to convert your Check to an electronic funds transfer:

By sending your check to us as payment, you authorize us either to use info from your check to make a one-time electronic funds transfer
from your account or to process the payment as a check transaction.
Payment is due by the date indicated on the front of your bill. If you're a TV customer, payments not received within 15 days of the due
date may be sent to collections and will be assessed a late fee if not paid within 30 days of that date. Additionally, you'll receive written
notice of service interruption for non-payment. If you're not a TV customer, payments not received within 2 days of the due date will be
assessed a late fee and sent to collections within 13 days of that date. You'll continue to be charged a fee of $10 on each subsequent
past due bill if payment is not received by the due date indicated.
Payments can be made at no charge through our automated phone system by calling Customer Support. Follow the phone prompts to set
up an automated payment by check or credit card. Entering your Optimum account number and zip code authorizes an ACH debit entry
to your bank account that can only be revoked by speaking with a representative.
If your service is interrupted for non-payment, payment of the past due amount and applicable restoration charges are required before
service is restored. Service interruption will affect TV, internet, and phone services. If your service is disconnected for non-payment, full
outstanding balance, a re-installation fee up to $79.95, and one month's service in advance will be required before a re-connection is
scheduled.
You're responsible for lost, damaged or unreturned equipment and will be charged the full replacement fee for each. For list of current
replacement fees, visit www.optimum.net/pricing Other Services & Charges.
If your bank returns your check unpaid, you'll incur a $20 fee.

If you're experiencing an issue with service:

1. Be sure all of your equipment is plugged in and powered on.
2. For TV issues:
A) Check that your TV is on the correct input for your digital cable box by pressing the SOURCE, INPUT or TV/VIDEO button on the
remote that came with your TV or the actual TV itself.
B) Reboot your cable box. Unplug the power cord from the back of the cable box, wait 5 seconds then plug it back in. When you see
"turn" and "on" alternating on the front panel, turn it back on. When a channel or time is displayed on the front panel you are ready to
watch TV.
3. For phone/internet issues:
A) Reboot your modem and router (if you have one). To do this, unplug the power from your modem and battery backup if you have one.
Then unplug the power from your router. Wait 5 seconds, then plug the modem back in. It may take a minute to fully restart. If you're
using a battery backup, reconnect it to the modem now. Plug the router back in, wait 30 seconds, then check your connection by opening
a web browser.
4. If you are still having a problem, residential customers can visit www.optimum.net/support and business customers can visit
business.optimum.net/support for information.
If you have a cable-related outage that lasts for more than four consecutive hours, you'll receive full credit on your bill for the time lost
provided you contact us within 30 days of the outage.
Programming subject to change, see www.optimum.net/contractrenewals for details.
Parental Control: Your cable box allows you to block one or more channels and On Demand/Pay Per View purchases. For information,
visit www.optimum.net/parentalcontrol or www.optimum.net.
Closed Captioning: For immediate closed captioning issues, contact us: 888-420-0777 (phone), 516-803-1682 (fax) or
CCQuestions@alticeusa.com. Written closed captioning complaints should be sent to the address on the front of your bill, attn Marian
O'Hagan, Director of Customer Care, Shared Services, 516-803-5131 (phone), 516-803-1682 (fax) or CCQuestions@alticeusa.com.
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