SM 5055
SM 5055
/D287/D288/D289
SERVICE MANUAL
Rev. 08/12/2021
It is the reader's responsibility when discussing the information contained
within this document to maintain a level of confidentiality that is in the best
interest of Ricoh USA, Inc. and its member companies.
DOCUMENTATION HISTORY
REV. NO. DATE COMMENTS
* 08/2021 Original Printing (New Format)
SYMBOLS, ABBREVIATIONS
This manual uses several symbols and abbreviations.
Symbols:
Symbol What it means
Clip ring
Screw
Connector
Clamp
E-ring
Flat Flexible Cable
Timing Belt
SEF Short Edge Feed
LEF Long Edge Feed
K Black
C Cyan
M Magenta
Y Yellow
B/W, BW Black and White
FC Full color
This product includes RSA BSAFE® Cryptographic software of EMC Corporation. RSA and
BSAFE are registered trademarks or trademarks of EMC Corporation in the United States and
other countries.
2. INSTALLATION ...............................................................................2-1
2.1 INSTALLATION REQUIREMENTS ............................................................................ 2-2
2.1.1 ENVIRONMENT .............................................................................................. 2-2
2.1.2 MINIMUM SPACE REQUIREMENTS .............................................................. 2-3
2.1.3 MACHINE DIMENSIONS................................................................................. 2-4
2.1.4 POWER REQUIREMENTS ............................................................................. 2-4
2.2 MAIN MACHINE INSTALLATION ............................................................................... 2-5
2.2.1 IMPORTANT NOTICE ON SECURITY ISSUES ............................................... 2-5
Overview ............................................................................................................. 2-5
Password Setting Procedure ............................................................................... 2-6
2.2.2 INSTALLATION FLOW CHART ....................................................................... 2-8
MP 2555SP, MP 3055SP, MP 3555SP ................................................................. 2-8
MP 4055SP, MP 5055SP, MP 6055SP ................................................................. 2-9
2.2.3 ACCESSORY CHECK ..................................................................................... 2-9
2.2.4 INSTALLATION PROCEDURE ...................................................................... 2-10
Removal of Packing Materials and Shipping Retainers ...................................... 2-10
For Machines with Preinstalled SPDF: Removal of Protective Sheet ................. 2-14
Attaching the Paper Exit Tray Parts ................................................................... 2-15
SM i D0CP/D0CQ/D0CM/D0CN
Pulling out the Feeler for the Paper Exit Full Sensor .......................................... 2-16
Checking the Position of the Paper Exit Feeler .................................................. 2-16
Attaching the Decals ......................................................................................... 2-17
For Machines with Preinstalled ARDF: Fax Stamp Installation (Option) ............. 2-19
Toner Bottle Installation and Toner Initialization.................................................. 2-20
2.2.5 CHECK IMAGE QUALITY / SETTINGS ......................................................... 2-22
Loading Paper ................................................................................................... 2-22
Checking the Copy Image with the Test Chart ................................................... 2-22
Paper Settings................................................................................................... 2-23
Security Function Settings ................................................................................. 2-23
Settings Relevant to the Service Contract.......................................................... 2-23
2.2.6 AUTO REMOTE FIRMWARE UPDATE (ARFU) SETTINGS .......................... 2-23
Specifying the Time and Day of the Week to Prohibit Updating via Web Image
Monitor .............................................................................................................. 2-28
2.2.7 MOVING THE MACHINE............................................................................... 2-30
2.2.8 TRANSPORTING THE MACHINE ................................................................. 2-32
2.3 PAPER FEED UNIT PB3210/ PB3220 ..................................................................... 2-34
2.3.1 ACCESSORY CHECK ................................................................................... 2-34
2.3.2 INSTALLATION PROCEDURE ...................................................................... 2-34
2.4 PAPER FEED UNIT PB3150.................................................................................... 2-40
2.4.1 ACCESSORY CHECK ................................................................................... 2-40
2.4.2 INSTALLATION PROCEDURE ...................................................................... 2-40
2.5 LCIT PB3170/ PB3230 ............................................................................................. 2-45
2.5.1 ACCESSORY CHECK ................................................................................... 2-45
2.5.2 INSTALLATION PROCEDURE ...................................................................... 2-45
Changing the Paper Size................................................................................... 2-49
2.6 LCIT RT3030 (D696) ............................................................................................... 2-51
2.6.1 ACCESSORY CHECK ................................................................................... 2-51
2.6.2 INSTALLATION PROCEDURE ...................................................................... 2-51
Changing the Paper Size................................................................................... 2-58
2.7 CASTER TABLE TYPE M3 (D178)........................................................................... 2-59
2.7.1 ACCESSORY CHECK ................................................................................... 2-59
2.7.2 INSTALLATION PROCEDURE ...................................................................... 2-59
For Installing Directly under the Main Machine .................................................. 2-60
For Installing under PB3150 .............................................................................. 2-61
2.8 PLATEN COVER PN2000 (D700) ............................................................................ 2-64
2.8.1 ACCESSORY CHECK ................................................................................... 2-64
2.8.2 INSTALLATION PROCEDURE ...................................................................... 2-64
2.9 ARDF DF3090 ......................................................................................................... 2-67
D0CP/D0CQ/D0CM/D0CN ii SM
2.9.1 ACCESSORY CHECK ................................................................................... 2-67
2.9.2 INSTALLATION PROCEDURE ...................................................................... 2-67
When feeding thin paper ................................................................................... 2-71
2.10 SPDF DF3100 ................................................................................................... 2-72
2.10.1 ACCESSORY CHECK ................................................................................... 2-72
2.10.2 INSTALLATION PROCEDURE ...................................................................... 2-72
Attaching the SPDF ........................................................................................... 2-73
Adjust SP Settings............................................................................................. 2-79
2.11ANTI-CONDENSATION HEATERS FOR SCANNER, PCU AND TRAYS ................. 2-81
2.11.1 OVERVIEW ................................................................................................... 2-81
2.11.2 HEATER BOARD .......................................................................................... 2-81
Accessory Check............................................................................................... 2-81
Installation Procedure ........................................................................................ 2-81
2.11.3 ANTI-CONDENSATION HEATER (SCANNER) ............................................. 2-87
Accessory Check............................................................................................... 2-87
Installation Procedure ........................................................................................ 2-88
2.11.4 ANTI-CONDENSATION HEATER (PCU) ....................................................... 2-93
Accessory Check............................................................................................... 2-93
Installation Procedure ........................................................................................ 2-93
2.11.5 TRAY HEATER FOR MAIN UNIT................................................................... 2-98
Accessory Check............................................................................................... 2-98
Installation Procedure ........................................................................................ 2-98
2.11.6 TRAY HEATER FOR PAPER FEED UNIT PB3210 / PB3220 ....................... 2-100
Accessory Check............................................................................................. 2-100
Installation Procedure ...................................................................................... 2-100
2.11.7 TRAY HEATER FOR PAPER FEED UNIT PB3150 ...................................... 2-103
Accessory Check............................................................................................. 2-103
Installation Procedure ...................................................................................... 2-103
2.11.8 TRAY HEATER FOR LCIT PB3170/ PB3230 ............................................... 2-106
Accessory Check............................................................................................. 2-106
Installation Procedure ...................................................................................... 2-106
2.12 1 BIN TRAY BN3110 (D3CQ)........................................................................... 2-109
2.12.1 ACCESSORY CHECK ................................................................................. 2-109
2.12.2 INSTALLATION PROCEDURE .................................................................... 2-109
Checking the Position of the Paper Exit Feeler ................................................ 2-115
2.13 INTERNAL SHIFT TRAY SH3070 (D691) ........................................................ 2-116
2.13.1 ACCESSORY CHECK ................................................................................. 2-116
2.13.2 INSTALLATION PROCEDURE .................................................................... 2-116
Checking the Position of the Paper Exit Feeler ................................................ 2-120
SM iii D0CP/D0CQ/D0CM/D0CN
2.14 SIDE TRAY TYPE M3 (D725) .......................................................................... 2-121
2.14.1 ACCESSORY CHECK ................................................................................. 2-121
2.14.2 INSTALLATION PROCEDURE .................................................................... 2-121
2.15 BRIDGE UNIT BU3070 (D685) ........................................................................ 2-127
2.15.1 ACCESSORY CHECK ................................................................................. 2-127
2.15.2 INSTALLATION PROCEDURE .................................................................... 2-127
2.16 INTERNAL MULTI-FOLD UNIT FD3000 (M482-17, -21) .................................. 2-133
2.16.1 ACCESSORY CHECK ................................................................................. 2-133
2.16.2 INSTALLATION PROCEDURE .................................................................... 2-134
2.16.3 WHEN ATTACHING THE FINISHER BEYOND THE INTERNAL MULTI-FOLD
UNIT 2-150
2.17 BOOKLET FINISHER SR3240 / FINISHER SR3230 ....................................... 2-151
2.17.1 ACCESSORY CHECK ................................................................................. 2-151
2.17.2 INSTALLATION PROCEDURE .................................................................... 2-152
2.17.3 ADJUSTMENT AFTER INSTALLING THE FINISHER .................................. 2-159
How to Check and Adjust the Side-to-Side Registration ................................... 2-159
2.17.4 ATTACHING A SUPPORT TRAY ................................................................. 2-160
2.18 PUNCH UNIT PU3060 (D706) ......................................................................... 2-163
2.18.1 ACCESSORY CHECK ................................................................................. 2-163
2.18.2 INSTALLATION PROCEDURE .................................................................... 2-164
2.19 BOOKLET FINISHER SR3220 (D3B9) ............................................................ 2-174
2.19.1 ACCESSORY CHECK ................................................................................. 2-174
2.19.2 INSTALLATION PROCEDURE .................................................................... 2-175
2.19.3 ADJUSTMENT AFTER INSTALLING THE FINISHER .................................. 2-183
How to Check and Adjust the Side-to-Side Registration ................................... 2-183
Attaching the Proof Support Tray ..................................................................... 2-184
2.20 FINISHER SR3210 (D3B8).............................................................................. 2-186
2.20.1 ACCESSORY CHECK ................................................................................. 2-186
2.20.2 INSTALLATION PROCEDURE .................................................................... 2-187
2.20.3 ADJUSTMENT AFTER INSTALLING THE FINISHER .................................. 2-195
How to Check and Adjust the Side-to-Side Registration ................................... 2-195
Attaching the Proof Support Tray ..................................................................... 2-195
2.20.4 STAPLELESS STAPLER INITIAL SETTINGS .............................................. 2-196
How to change the setting of Staple Method for the Stapleless Stapler............ 2-196
How to set Margin Erase for the Stapleless Stapler ......................................... 2-197
2.21 PUNCH UNIT PU3050 .................................................................................... 2-198
2.21.1 ACCESSORY CHECK ................................................................................. 2-198
2.21.2 INSTALLATION PROCEDURE .................................................................... 2-198
2.22 INTERNAL FINISHER SR3180 (D766) ............................................................ 2-209
D0CP/D0CQ/D0CM/D0CN iv SM
2.22.1 ACCESSORY CHECK ................................................................................. 2-209
2.22.2 INSTALLATION PROCEDURE .................................................................... 2-210
2.22.3 STAPLELESS STAPLER INITIAL SETTINGS .............................................. 2-222
How to change the setting of Staple Method for the Stapleless Stapler............ 2-222
How to set Margin Erase for the Stapleless Stapler ......................................... 2-223
2.23 INTERNAL FINISHER SR3130 (D690) ............................................................ 2-224
2.23.1 ACCESSORY CHECK ................................................................................. 2-224
2.23.2 INSTALLATION PROCEDURE .................................................................... 2-224
2.24 PUNCH UNIT PU3040 (D716) ......................................................................... 2-236
2.24.1 ACCESSORY CHECK ................................................................................. 2-236
2.24.2 INSTALLATION PROCEDURE .................................................................... 2-236
2.25 KEY COUNTER BRACKET TYPE M3 ............................................................. 2-242
2.25.1 ACCESSORY CHECK ................................................................................. 2-242
2.25.2 INSTALLATION PROCEDURE .................................................................... 2-242
2.26 OPTIONAL COUNTER INTERFACE UNIT TYPE M12 (B870-21).................... 2-246
2.26.1 ACCESSORY CHECK ................................................................................. 2-246
2.26.2 INSTALLATION PROCEDURE .................................................................... 2-246
2.27 NFC CARD READER TYPE M29 (D3E3-21) ................................................... 2-249
2.27.1 ACCESSORY CHECK ................................................................................. 2-249
2.27.2 INSTALLATION PROCEDURE .................................................................... 2-249
2.28 SMART CARD READER BUILT-IN UNIT TYPE M29 ....................................... 2-256
2.28.1 ACCESSORY CHECK ................................................................................. 2-256
2.28.2 INSTALLATION PROCEDURE (MACHINE USB SLOT) .............................. 2-256
2.28.3 INSTALLATION PROCEDURE (SMART OPERATION PANEL USB SLOT) . 2-262
2.29 EXTERNAL KEYBOARD BRACKET TYPE M19 (D3BR-10) ............................ 2-268
2.29.1 COMPONENT CHECK ................................................................................ 2-268
2.29.2 INSTALLATION PROCEDURE .................................................................... 2-269
2.30 INTERNAL OPTIONS...................................................................................... 2-275
2.30.1 LIST OF SLOTS .......................................................................................... 2-275
2.31 IEEE 1284 INTERFACE BOARD TYPE M19 (D3C0) ....................................... 2-276
2.31.1 ACCESSORIES........................................................................................... 2-276
2.31.2 INSTALLATION PROCEDURE .................................................................... 2-276
2.32 IEEE 802.11A/G/N INTERFACE UNIT TYPE M19 ........................................... 2-278
2.32.1 ACCESSORY CHECK ................................................................................. 2-278
2.32.2 INSTALLATION PROCEDURE .................................................................... 2-278
Attaching the boards ....................................................................................... 2-279
Attaching the antenna...................................................................................... 2-280
2.32.3 USER TOOL SETTINGS FOR IEEE 802.11A/G/N ....................................... 2-280
2.32.4 SP MODE SETTINGS FOR IEEE 802.11 WIRELESS LAN .......................... 2-282
SM v D0CP/D0CQ/D0CM/D0CN
2.33 FILE FORMAT CONVERTER TYPE M19 (D3BR-04) ...................................... 2-283
2.33.1 ACCESSORY CHECK ................................................................................. 2-283
2.33.2 INSTALLATION PROCEDURE .................................................................... 2-283
2.34 ENHANCED SECURITY HDD OPTION TYPE M10 (D792-09) ........................ 2-284
2.34.1 ACCESSORY CHECK ................................................................................. 2-284
2.34.2 INSTALLATION PROCEDURE .................................................................... 2-284
After Installing the HDD ................................................................................... 2-287
2.35 USB DEVICE SERVER OPTION TYPE M19 (D3BC-28,-29) ........................... 2-288
2.35.1 ACCESSORY CHECK ................................................................................. 2-288
Interface Board Surface................................................................................... 2-288
2.35.2 INSTALLATION PROCEDURE .................................................................... 2-289
What Do the LED Indications Mean? ............................................................... 2-294
Notes for Energy Save Mode Setting ............................................................... 2-294
2.35.3 IP ADDRESS SETTING ............................................................................... 2-294
2.36 EXTENDED USB BOARD TYPE M19 (D3BS-01)............................................ 2-296
2.36.1 COMPONENT CHECK ................................................................................ 2-296
2.36.2 INSTALLATION PROCEDURE .................................................................... 2-296
2.37 SD CARD OPTIONS ....................................................................................... 2-297
2.37.1 SD CARD SLOTS........................................................................................ 2-297
2.37.2 LIST OF SLOTS USED ............................................................................... 2-297
2.38 SD CARD APPLI MOVE .................................................................................. 2-298
2.38.1 OVERVIEW ................................................................................................. 2-298
2.38.2 MOVE EXEC ............................................................................................... 2-298
2.38.3 UNDO EXEC ............................................................................................... 2-300
2.39 OCR UNIT TYPE M13 (D3AC-23, -24, -25) ..................................................... 2-301
2.39.1 ACCESSORY CHECK ................................................................................. 2-301
2.39.2 SEARCHABLE PDF FUNCTION OUTLINE ................................................. 2-301
2.39.3 INSTALLATION PROCEDURE .................................................................... 2-301
2.39.4 RECOVERY PROCEDURE ......................................................................... 2-303
2.40 POSTSCRIPT3 UNIT TYPE M29 .................................................................... 2-304
2.40.1 COMPONENT CHECK ................................................................................ 2-304
2.40.2 OVERVIEW OF POSTSCRIPT3 UNIT TYPE M29 (ADOBE PS) .................. 2-304
2.40.3 INSTALLATION PROCEDURE (ADOBE PS) ............................................... 2-304
Initial Settings for the Printer Driver ................................................................. 2-306
Switching back to Clone PS from Adobe PS .................................................... 2-307
2.41 XPS DIRECT PRINT OPTION TYPE M29 ....................................................... 2-308
2.41.1 COMPONENT CHECK ................................................................................ 2-308
2.41.2 INSTALLATION PROCEDURE .................................................................... 2-308
2.42 DATA OVERWRITE SECURITY UNIT TYPE M19 (D3BS-03) .......................... 2-310
D0CP/D0CQ/D0CM/D0CN vi SM
2.42.1 OVERVIEW ................................................................................................. 2-310
2.42.2 COMPONENT LIST ..................................................................................... 2-310
2.42.3 BEFORE YOU BEGIN THE PROCEDURE .................................................. 2-310
Seal Check and Removal ................................................................................ 2-311
2.42.4 INSTALLATION PROCEDURE .................................................................... 2-312
2.42.5 CONFIGURING "AUTO ERASE MEMORY" (PERFORMED BY THE CUSTOMER)
2-314
2.43 SECURITY SETTING ...................................................................................... 2-316
2.43.1 SECURITY FUNCTION INSTALLATION ...................................................... 2-316
2.43.2 DATA OVERWRITE SECURITY .................................................................. 2-317
Before You Begin the Procedure...................................................................... 2-317
Installation Procedure ...................................................................................... 2-317
Using Auto Erase Memory ............................................................................... 2-318
2.43.3 HDD ENCRYPTION .................................................................................... 2-320
Before You Begin the Procedure:..................................................................... 2-320
Installation Procedure: ..................................................................................... 2-320
Enable Encryption Setting ............................................................................... 2-321
Check the Encryption Settings ......................................................................... 2-322
Backing Up the Encryption Key ....................................................................... 2-324
Encryption Key Restoration ............................................................................. 2-325
2.44 @REMOTE SETTINGS................................................................................... 2-328
2.45 OPERATION GUIDANCE FOR USERS .......................................................... 2-333
SM vii D0CP/D0CQ/D0CM/D0CN
3.2.9 MARGIN POSITION ........................................................................................ 3-8
3.3 PAPER TRANSFER QUALITY STANDARDS ............................................................ 3-9
3.3.1 REGISTRATION .............................................................................................. 3-9
3.3.2 SKEW ............................................................................................................. 3-9
Exposure glass.................................................................................................... 3-9
ADF..................................................................................................................... 3-9
D0CP/D0CQ/D0CM/D0CN viii SM
4.6.2 USB CABLE / HARNESS .............................................................................. 4-29
4.7 ADF ......................................................................................................................... 4-31
4.7.1 ADF REMOVAL ............................................................................................. 4-31
4.8 SCANNER UNIT ...................................................................................................... 4-35
4.8.1 BEFORE YOU BEGIN ................................................................................... 4-35
4.8.2 SCANNER EXTERIOR .................................................................................. 4-35
Scanner Front Cover ......................................................................................... 4-35
Scanner Right Cover ......................................................................................... 4-36
Scanner Left Cover ........................................................................................... 4-36
Scanner Upper Cover ........................................................................................ 4-37
4.8.3 EXPOSURE GLASS ...................................................................................... 4-37
4.8.4 SCANNER CARRIAGE ................................................................................. 4-39
Cleaning the scanner carriage mirror ................................................................. 4-43
4.8.5 SCANNER MOTOR ....................................................................................... 4-45
4.8.6 ORIGINAL SIZE SENSORS (APS) ................................................................ 4-46
4.8.7 SCANNER HP SENSOR ............................................................................... 4-47
4.8.8 ARDF/PLATEN COVER SENSOR ................................................................. 4-48
4.8.9 SCANNER FFC ............................................................................................. 4-48
When Changing the FFC ................................................................................... 4-49
4.8.10 MODIFYING THE SCANNER (CONTACT/CONTACTLESS) WHEN USING THE
ARDF 4-51
Procedure for the ADF ....................................................................................... 4-51
Procedure for the Scanner................................................................................. 4-54
4.8.11 MODIFYING THE SCANNER (CONTACT/CONTACTLESS) WHEN USING THE
SPDF 4-54
Procedure for the SPDF .................................................................................... 4-54
Procedure for the Scanner................................................................................. 4-56
4.9 LASER UNIT ........................................................................................................... 4-57
4.9.1 CAUTION DECAL LOCATION ....................................................................... 4-57
4.9.2 LASER UNIT ................................................................................................. 4-57
Removing the Laser Unit ................................................................................... 4-57
Installing a New Laser Unit ................................................................................ 4-58
After Installing the New Laser Unit..................................................................... 4-60
4.9.3 QUENCHING LAMP ...................................................................................... 4-61
4.9.4 PCL (PRE CLEANING LIGHT) ...................................................................... 4-61
4.10 PCDU ................................................................................................................ 4-62
4.10.1 PCDU ............................................................................................................ 4-62
4.10.2 PCU/DEVELOPMENT UNIT .......................................................................... 4-63
Before Replacing the PCU or Development Unit................................................ 4-63
SM ix D0CP/D0CQ/D0CM/D0CN
Replacement Procedure .................................................................................... 4-64
Installing a PCU................................................................................................. 4-65
Installing a Development Unit ............................................................................ 4-65
4.10.3 OPC DRUM ................................................................................................... 4-66
4.10.4 CHARGE ROLLER, CLEANING ROLLER ..................................................... 4-67
4.10.5 PICK-OFF PAWLS......................................................................................... 4-68
4.10.6 CLEANING BLADE ....................................................................................... 4-69
4.10.7 DEVELOPER ................................................................................................ 4-70
4.10.8 DEVELOPMENT FILTERS ............................................................................ 4-75
4.10.9 TD SENSOR ................................................................................................. 4-76
4.10.10 DEVELOPMENT MIXING AUGER BEARINGS ....................................... 4-77
4.10.11 DEVELOPMENT MIXING AUGER (L / R) ................................................ 4-78
4.11WASTE TONER....................................................................................................... 4-80
4.11.1 WASTE TONER BOTTLE .............................................................................. 4-80
4.11.2 TONER COLLECTION FULL SENSOR ......................................................... 4-81
4.11.3 RECYCLING SHUTTER ................................................................................ 4-81
4.12 TRANSFER UNIT.............................................................................................. 4-85
4.12.1 TRANSFER UNIT .......................................................................................... 4-85
4.12.2 TRANSFER ROLLER UNIT ........................................................................... 4-87
4.12.3 ID SENSOR................................................................................................... 4-88
Before Replacing the ID Sensor ........................................................................ 4-88
Replacement Procedure .................................................................................... 4-88
4.12.4 TRANSFER UNIT OPEN/CLOSED LED ........................................................ 4-89
4.12.5 TEMPERATURE/HUMIDITY SENSOR .......................................................... 4-90
4.12.6 FUSING ENTRANCE SENSOR..................................................................... 4-91
4.12.7 TRANSFER UNIT OPEN/CLOSED SENSOR ................................................ 4-91
4.13 DRIVE UNIT ...................................................................................................... 4-92
4.13.1 DRUM/WASTE TONER MOTOR ................................................................... 4-92
4.13.2 DEVELOPMENT MOTOR ............................................................................. 4-92
4.13.3 FUSING/PAPER EXIT MOTOR (MP 2555 SP/3055 SP/3555 SP ONLY)........ 4-93
4.13.4 FUSING MOTOR (MP 4055 SP/5055 SP/6055 SP ONLY) ............................. 4-93
4.13.5 PAPER EXIT MOTOR (MP 4055 SP/5055 SP/6055 SP ONLY) ...................... 4-93
4.13.6 REGISTRATION MOTOR .............................................................................. 4-94
4.13.7 PAPER FEED MOTOR .................................................................................. 4-94
4.13.8 VERTICAL TRANSPORT MOTOR................................................................. 4-94
4.13.9 TRANSFER ROLLER CONTACT MOTOR .................................................... 4-95
4.13.10 TONER HOPPER.................................................................................... 4-95
4.13.11 TONER SUPPLY MOTOR ....................................................................... 4-97
4.14 FUSING UNIT ................................................................................................. 4-100
D0CP/D0CQ/D0CM/D0CN x SM
4.14.1 FUSING UNIT ............................................................................................. 4-100
Replacement ................................................................................................... 4-100
4.14.2 FUSING ENTRANCE GUIDE PLATE .......................................................... 4-103
Cleaning the Fusing Entrance Guide Plate ...................................................... 4-103
4.14.3 FUSING EXIT GUIDE PLATE ...................................................................... 4-104
4.14.4 FUSING UPPER COVER ............................................................................ 4-104
4.14.5 FUSING LOWER COVER ........................................................................... 4-105
4.14.6 HEATING SLEEVE BELT UNIT ................................................................... 4-106
Replacement ................................................................................................... 4-107
To Clear SC544-02 or SC554-02 ..................................................................... 4-108
4.14.7 PRESSURE ROLLER AND PRESSURE ROLLER BEARINGS ................... 4-109
Adjustment before Replacing the Pressure Roller and Pressure Roller Bearings4-109
Replacement ................................................................................................... 4-109
4.14.8 THERMOSTAT UNIT ....................................................................................4-111
4.14.9 FUSING ROLLER TEMPERATURE SENSORS ...........................................4-111
4.14.10 PRESSURE ROLLER TEMPERATURE SENSORS ...............................4-111
4.14.11 FUSING THERMOPILES ...................................................................... 4-112
4.14.12 NOTES WHEN REASSEMBLING THE FUSING UNIT .......................... 4-112
4.15 PAPER EXIT ................................................................................................... 4-114
4.15.1 PAPER EXIT UNIT ...................................................................................... 4-114
4.15.2 PAPER EXIT SWITCHING SOLENOID ....................................................... 4-114
4.15.3 PAPER EXIT SENSOR ................................................................................ 4-115
4.15.4 REVERSE SENSOR ................................................................................... 4-116
4.15.5 PAPER EXIT FULL SENSOR ...................................................................... 4-117
4.15.6 REVERSE MOTOR ..................................................................................... 4-117
4.15.7 FUSING EXIT SENSOR .............................................................................. 4-119
4.16 PAPER FEED .................................................................................................. 4-120
4.16.1 PAPER FEED UNIT ..................................................................................... 4-120
1st Paper Feed Unit ........................................................................................ 4-120
2nd Paper Feed Unit ....................................................................................... 4-121
4.16.2 PAPER DUST COLLECTION UNIT ............................................................. 4-123
4.16.3 PICK-UP ROLLER, PAPER FEED ROLLER, SEPARATION ROLLER, TORQUE
LIMITER ................................................................................................................ 4-125
4.16.4 1ST / 2ND PAPER FEED TRAY LIFT MOTOR ............................................. 4-126
4.16.5 1ST / 2ND PAPER FEED SENSOR ............................................................. 4-127
4.16.6 VERTICAL TRANSPORT SENSOR ............................................................. 4-129
4.16.7 LIMIT SENSOR ........................................................................................... 4-130
4.16.8 1ST PAPER END SENSOR / 2ND PAPER END SENSOR .......................... 4-130
4.16.9 REGISTRATION SENSOR .......................................................................... 4-131
SM xi D0CP/D0CQ/D0CM/D0CN
4.17 DUPLEX UNIT ................................................................................................ 4-133
4.17.1 DUPLEX/BY-PASS MOTOR ........................................................................ 4-133
4.17.2 DUPLEX ENTRANCE MOTOR.................................................................... 4-134
4.17.3 DUPLEX ENTRANCE SENSOR .................................................................. 4-135
4.17.4 DUPLEX EXIT SENSOR ............................................................................. 4-136
4.18 BYPASS TRAY UNIT ....................................................................................... 4-138
4.18.1 BYPASS TRAY ............................................................................................ 4-138
4.18.2 BYPASS PAPER END SENSOR ................................................................. 4-140
4.18.3 BYPASS PICK-UP ROLLER ........................................................................ 4-141
4.18.4 BYPASS PAPER FEED ROLLER ................................................................ 4-141
4.18.5 BYPASS SEPARATION ROLLER ................................................................ 4-142
4.18.6 TORQUE LIMITER ...................................................................................... 4-142
4.18.7 BYPASS WIDTH SENSOR .......................................................................... 4-143
4.18.8 BYPASS LENGTH SENSOR ....................................................................... 4-145
4.19 PCBS AND OTHER ITEMS ............................................................................. 4-146
4.19.1 OVERVIEW ................................................................................................. 4-146
Around the Controller Box ............................................................................... 4-146
Around the Power Supply Box ......................................................................... 4-146
4.19.2 CONTROLLER BOX COVER ...................................................................... 4-147
4.19.3 IPU .............................................................................................................. 4-147
4.19.4 BCU ............................................................................................................ 4-148
When installing the new BCU .......................................................................... 4-148
Replacing the NVRAM (EEPROM) on the BCU ............................................... 4-149
4.19.5 CONTROLLER BOARD .............................................................................. 4-150
Replacing the NVRAM on the Controller Board ............................................... 4-152
4.19.6 HDD ............................................................................................................ 4-156
Adjustment after replacement .......................................................................... 4-157
4.19.7 HVPS .......................................................................................................... 4-157
4.19.8 PSU............................................................................................................. 4-157
4.19.9 HEATER BOARD ........................................................................................ 4-159
4.19.10 CONTROLLER BOX ............................................................................. 4-159
4.19.11 IMAGING TEMPERATURE SENSOR (THERMISTOR) ......................... 4-162
4.19.12 DC SW BOARD .................................................................................... 4-163
4.20 FANS/FILTERS ............................................................................................... 4-164
4.20.1 ODOR FILTER............................................................................................. 4-164
4.20.2 PARTICULATE FILTER (MP 4055 SP/5055 SP/6055 SP ONLY).................. 4-165
4.20.3 DUST FILTER.............................................................................................. 4-166
4.20.4 DEVELOPMENT EXHAUST FAN ................................................................ 4-167
4.20.5 PAPER EXIT COOLING FAN....................................................................... 4-168
D0CP/D0CQ/D0CM/D0CN xii SM
4.20.6 FUSING FAN ............................................................................................... 4-169
4.20.7 DEVELOPMENT BEARING COOLING FAN (MP 4055 SP/5055 SP/6055 SP
ONLY).................................................................................................................... 4-170
4.20.8 PSU COOLING FAN (MP 4055 SP/5055 SP/6055 SP ONLY) ...................... 4-172
4.21 ADJUSTMENT AFTER REPLACEMENT......................................................... 4-173
4.21.1 PRINTING ................................................................................................... 4-173
Registration - Leading Edge/Side-to-Side ........................................................ 4-173
Blank Margin ................................................................................................... 4-175
Main Scan Magnification ................................................................................. 4-177
Parallelogram Image Adjustment ..................................................................... 4-177
4.21.2 SCANNING ................................................................................................. 4-178
Registration: Platen Mode ............................................................................... 4-178
Magnification ................................................................................................... 4-179
4.21.3 ADF IMAGE ADJUSTMENT ........................................................................ 4-179
ARDF side-to-side, leading edge registration and trailing edge ........................ 4-179
Sub Scan Magnification ................................................................................... 4-180
SM xiii D0CP/D0CQ/D0CM/D0CN
How to Set the Machine to Download Firmware Later (RESERVE).................... 5-22
How to Check if the Firmware Downloaded with Reserve .................................. 5-24
How to Install Firmware Downloaded with Reserve ........................................... 5-25
5.4.4 UPDATE VIA SD CARD ................................................................................. 5-28
5.5 FIRMWARE UPDATE (AUTO REMOTE FIRMWARE UPDATE) .............................. 5-30
5.5.1 OVERVIEW ................................................................................................... 5-30
5.5.2 DOWNLOADING AND UPDATING PROCESS .............................................. 5-31
Downloads the latest package ........................................................................... 5-31
Judgement of ARFU .......................................................................................... 5-32
Update Process................................................................................................. 5-34
5.5.3 RELATED SP ................................................................................................ 5-36
5.6 UPDATING JAVAVM ................................................................................................ 5-40
5.6.1 CREATING AN SD CARD FOR UPDATING .................................................. 5-40
Updating Procedure .......................................................................................... 5-40
List of Error Messages....................................................................................... 5-41
5.7 NVRAM DATA UPLOAD/DOWNLOAD ..................................................................... 5-43
5.7.1 UPLOADING CONTENT OF NVRAM TO AN SD CARD ................................ 5-43
5.7.2 DOWNLOADING AN SD CARD TO NVRAM ................................................. 5-44
5.8 UP/SP DATA IMPORT/EXPORT .............................................................................. 5-45
5.8.1 OVERVIEW ................................................................................................... 5-45
Import/export conditions .................................................................................... 5-45
5.8.2 UP DATA IMPORT/EXPORT.......................................................................... 5-45
Data that can be imported and exported ............................................................ 5-45
Data that cannot be imported or exported .......................................................... 5-45
Exporting Device Information............................................................................. 5-46
Importing Device Information ............................................................................. 5-47
5.8.3 SP DATA IMPORT/EXPORT .......................................................................... 5-48
Data that can be imported and exported ............................................................ 5-48
Exporting Device Information............................................................................. 5-48
Importing Device Information ............................................................................. 5-49
5.8.4 POSSIBLE SOLUTIONS FOR IMPORT/EXPORT PROBLEMS ..................... 5-50
5.9 ADDRESS BOOK UPLOAD/DOWNLOAD ............................................................... 5-53
5.9.1 INFORMATION LIST ..................................................................................... 5-53
5.9.2 DOWNLOAD ................................................................................................. 5-53
5.9.3 UPLOAD ....................................................................................................... 5-54
5.9.4 SPECIFICATION ........................................................................................... 5-55
5.10 CAPTURING THE DEVICE LOGS .................................................................... 5-56
5.10.1 OVERVIEW ................................................................................................... 5-56
Security of the Operation Log ............................................................................ 5-57
D0CP/D0CQ/D0CM/D0CN xiv SM
5.10.2 RETRIEVING THE DEVICE LOGS VIA OPERATION PANEL ........................ 5-58
Procedure for Retrieving the Device Log with SD Card ...................................... 5-58
5.10.3 RETRIEVING THE DEVICE LOGS VIA WEB IMAGE MONITOR ................... 5-61
5.11SMC LIST CARD SAVE FUNCTION ........................................................................ 5-64
5.11.1 OVERVIEW ................................................................................................... 5-64
SMC List Card Save .......................................................................................... 5-64
5.11.2 PROCEDURE ............................................................................................... 5-64
5.11.3 FILE NAMES OF THE SAVED SMC LISTS ................................................... 5-66
5.11.4 ERROR MESSAGES..................................................................................... 5-67
5.12 CARD SAVE FUNCTION................................................................................... 5-68
5.12.1 OVERVIEW ................................................................................................... 5-68
Card Save: ........................................................................................................ 5-68
5.12.2 PROCEDURE ............................................................................................... 5-68
5.12.3 ERROR MESSAGES..................................................................................... 5-71
6. TROUBLESHOOTING ....................................................................6-1
6.1.1 SERVICE CALL CONDITIONS ........................................................................ 6-1
6.1.2 SC LOGGING.................................................................................................. 6-2
6.1.3 SC AUTOMATIC REBOOT .............................................................................. 6-2
6.1.4 SC MANUAL REBOOT .................................................................................... 6-5
6.2 SC TABLES: SC1XX (SCANNING) ............................................................................ 6-6
6.2.1 SC101-01 TO SC195-00.................................................................................. 6-6
6.3 SC TABLES: SC2XX (EXPOSURE) ......................................................................... 6-14
6.3.1 SC202-00 TO SC272-10................................................................................ 6-14
6.4 SC TABLES: SC3XX (IMAGE PROCESSING 1: CHARGE, DEVELOPMENT)......... 6-18
6.4.1 SC302-00 TO SC396-01................................................................................ 6-18
6.5 SC TABLES: SC4XX (IMAGE PROCESSING 2: AROUND THE DRUM).................. 6-22
6.5.1 SC440-00 TO SC498-00................................................................................ 6-22
6.6 SC TABLES: SC5XX (PAPER FEED AND FUSING) ................................................ 6-25
6.6.1 SC501-01 TO SC589-02................................................................................ 6-25
6.7 SC TABLES: SC6XX (COMMUNICATION AND OTHERS)....................................... 6-60
6.7.1 SC620-01 TO SC687-00................................................................................ 6-60
6.8 SC TABLES: SC7XX (PERIPHERALS) .................................................................... 6-69
6.8.1 SC700-01 TO SC792-00................................................................................ 6-69
6.9 SC TABLES: SC8XX.............................................................................................. 6-101
6.9.1 SC816 TO SC899 ........................................................................................ 6-101
6.10 SC TABLES: SC9XX (OTHERS) ..................................................................... 6-122
6.10.1 SC900-00 TO SC995-04.............................................................................. 6-122
6.11 WHEN SC549 IS DISPLAYED ............................................................................... 6-126
6.11.1 TROUBLESHOOTING FLOWCHART.......................................................... 6-126
SM xv D0CP/D0CQ/D0CM/D0CN
6.11.2 FUSING SHIELD CHECK ............................................................................ 6-127
6.11.3 SOLUTION .................................................................................................. 6-130
6.12 JAM DETECTION ........................................................................................... 6-131
6.12.1 PAPER JAM DISPLAY ................................................................................. 6-131
6.12.2 JAM CODES AND DISPLAY CODES .......................................................... 6-131
Main Machine .................................................................................................. 6-132
Paper Feed Unit PB3210/PB3220 ................................................................... 6-133
Paper Feed Unit PB3150 ................................................................................. 6-133
LCIT RT3030 ................................................................................................... 6-133
ARDF DF3090................................................................................................. 6-134
SPDF DF3100 ................................................................................................. 6-134
Booklet Finisher SR3240 ................................................................................. 6-134
Finisher SR3230.............................................................................................. 6-136
Booklet Finisher SR3220 / Finisher SR 3210 ................................................... 6-138
Internal Finisher SR3180 ................................................................................. 6-139
Internal Finisher SR3130 ................................................................................. 6-139
Internal Multi-fold Unit FD3000 ........................................................................ 6-140
6.12.3 SENSOR LOCATIONS ................................................................................ 6-141
6.12.4 PAPER SIZE CODES .................................................................................. 6-142
6.13 OTHER PROBLEMS ....................................................................................... 6-143
6.13.1 WHEN SC670 IS DISPLAYED ..................................................................... 6-143
6.13.2 WHEN SC672 (CONTROLLER START UP ERROR) IS DISPLAYED .......... 6-143
Symptom: ........................................................................................................ 6-143
Cause:............................................................................................................. 6-144
Solution: .......................................................................................................... 6-144
[A]: LEDs on the controller board ..................................................................... 6-146
[B]: Abnormal mode: LEDs on the controller board .......................................... 6-146
[C]: Reconnecting and replacing the USB cable .............................................. 6-147
[D]: Replacing the Memory .............................................................................. 6-149
[E]: CMOS clear .............................................................................................. 6-149
[F]: Fuse on the IPU ........................................................................................ 6-150
[G]: Replacing the USB cable and the operation panel .................................... 6-150
6.13.3 MARKS (VERTICAL STREAKS) ON PRINTS AND COPIES DUE TO SCANNING
PROBLEMS........................................................................................................... 6-156
Converting the ARDF DF3090 to Contact Scanning......................................... 6-157
Converting the SPDF3100 to Contact Scanning .............................................. 6-159
6.13.4 FINISHER REGISTRATION ADJUSTMENT ................................................ 6-161
For SR3240/SR3230 ....................................................................................... 6-161
For SR3220/SR3210 ....................................................................................... 6-163
D0CP/D0CQ/D0CM/D0CN xvi SM
6.13.5 STACKING PROBLEM AT THE 1000-SHEET FINISHER ............................ 6-166
Installation procedure for attaching the sheet................................................... 6-166
Installation procedure for attaching the auxiliary tray to the 1000-sheet finisher6-167
6.13.6 FINISHER JOGGER PROBLEM.................................................................. 6-168
Finisher Jogger Problem (For Booklet Finisher SR3220 (D3B9) / Finisher SR3210
(D3B8)) ........................................................................................................... 6-168
6.13.7 EARLY PAPER TRAY FULL DETECTION MYLAR FOR INTERNAL FINISHER
SR3130 (D690) ...................................................................................................... 6-170
Attaching the Mylar.......................................................................................... 6-170
6.13.8 PAPER CURL PROBLEM FOR SR3180 ...................................................... 6-173
6.13.9 MAXIMUM NUMBER OF SHEETS FOR STAPLING AND WHAT HAPPENS
WHEN THE JOB HAS TOO MANY PAGES ........................................................... 6-175
Behavior: When the number of sheets exceeds the maximum staple capability6-175
Specifications: Maximum sheet capability for staple jobs ................................. 6-176
6.13.10 FUSING OFFSET OCCURS AT THE EDGE OR CENTER OF THE PAPER 6-
177
6.13.11 TROUBLESHOOTING FOR TONER DENSITY ..................................... 6-180
6.13.12 TROUBLESHOOTING FOR BLOTS ON MIDDLE THICK GLOSSY OR
COATED PAPER ................................................................................................... 6-180
6.14 BLOWN FUSE CONDITION ............................................................................ 6-182
7. DETAILED DESCRIPTIONS...........................................................7-1
7.1.1 CHANGES FROM THE PREVIOUS MACHINE ............................................... 7-1
Scanner............................................................................................................... 7-1
Image Processing................................................................................................ 7-2
Toner Supply ....................................................................................................... 7-2
Feed / Transport Part........................................................................................... 7-3
Electrical parts..................................................................................................... 7-4
Exterior Cover/Air Flows (Fan Control) ................................................................ 7-4
Others, Options ................................................................................................... 7-4
7.2 OVERVIEW ............................................................................................................... 7-6
7.2.1 PARTS LAYOUT .............................................................................................. 7-6
Scanner Unit ....................................................................................................... 7-6
Paper Feed Unit .................................................................................................. 7-7
Laser Unit, PCDU ................................................................................................ 7-8
Fusing Unit .......................................................................................................... 7-9
Waste Toner Bottle ............................................................................................ 7-10
Duplex/Bypass Unit ........................................................................................... 7-11
Paper Exit/Reverse Unit .................................................................................... 7-12
Air Flow ............................................................................................................. 7-13
SM xvii D0CP/D0CQ/D0CM/D0CN
Drive Unit .......................................................................................................... 7-14
Electrical Components....................................................................................... 7-15
7.3 SCANNING.............................................................................................................. 7-16
7.3.1 OVERVIEW ................................................................................................... 7-16
Reading system................................................................................................. 7-16
Scanner............................................................................................................. 7-17
7.3.2 MECHANISM ................................................................................................ 7-17
Scanner drive .................................................................................................... 7-17
Operation Flowchart .......................................................................................... 7-18
Scanner carriage storage control ....................................................................... 7-18
Document size detection ................................................................................... 7-19
Improved tolerance to black lines when paper passes through ARDF/SPDF...... 7-22
Difference between Non-contact Transport and Contact Transport in DF Scanning 7-
24
Anti-Condensation Heater ................................................................................. 7-25
7.4 IMAGE PROCESSING ............................................................................................ 7-26
7.4.1 STRUCTURAL BLOCK DIAGRAM ................................................................ 7-26
7.4.2 MECHANISM ................................................................................................ 7-28
SBU .................................................................................................................. 7-28
IPU .................................................................................................................... 7-28
7.5 PLOTTER PROCESS .............................................................................................. 7-30
7.5.1 LASER EXPOSURE ...................................................................................... 7-30
Overview ........................................................................................................... 7-30
Auto Power Control (APC) ................................................................................. 7-31
LD Safety Switch ............................................................................................... 7-32
7.5.2 PCU .............................................................................................................. 7-33
Overview ........................................................................................................... 7-33
OPC Drum Drive Mechanism ............................................................................ 7-34
Drum Charge..................................................................................................... 7-34
Drum Cleaning, Toner Discarding ...................................................................... 7-35
ID Sensor .......................................................................................................... 7-35
7.5.3 DEVELOPMENT ........................................................................................... 7-36
Overview ........................................................................................................... 7-36
Development Mechanism .................................................................................. 7-37
Development Bias ............................................................................................. 7-37
Drive ................................................................................................................. 7-38
Toner Supply ..................................................................................................... 7-38
Toner Density Control ........................................................................................ 7-39
Toner End Detection .......................................................................................... 7-40
D0CP/D0CQ/D0CM/D0CN xviii SM
Toner End Recovery .......................................................................................... 7-40
7.5.4 TRANSFER AND SEPARATION .................................................................... 7-41
Overview ........................................................................................................... 7-41
Transfer Roller Unit Charge ............................................................................... 7-42
Transfer Roller Contact and Release Mechanism .............................................. 7-42
7.5.5 FUSING......................................................................................................... 7-43
Overview ........................................................................................................... 7-43
Mechanism ........................................................................................................ 7-44
7.5.6 WASTE TONER ............................................................................................ 7-50
Toner Discarding ............................................................................................... 7-51
Waste Toner Bottle ............................................................................................ 7-52
7.6 FEED/ TRANSPORT PART ..................................................................................... 7-54
7.6.1 OVERVIEW ................................................................................................... 7-54
7.6.2 FEED / TRANSPORT PART .......................................................................... 7-54
Tray bottom plate lifting ..................................................................................... 7-54
Paper feed mechanism...................................................................................... 7-56
Paper feed transport mechanism ....................................................................... 7-57
Paper size detection (1st / 2nd paper tray) ........................................................ 7-58
Remaining paper detection ................................................................................ 7-59
Paper end detection .......................................................................................... 7-60
Paper feed drive ................................................................................................ 7-60
Paper powder removal mechanism.................................................................... 7-62
7.6.3 BYPASS FEED SECTION ............................................................................. 7-62
Bypass feed paper/separation mechanism ........................................................ 7-63
Bypass feed paper size detection ...................................................................... 7-63
Bypass feed paper end detection ...................................................................... 7-63
Bypass paper feed drive .................................................................................... 7-64
7.6.4 DUPLEX SECTION ....................................................................................... 7-64
Transport reverse mechanism ........................................................................... 7-65
Duplex drive ...................................................................................................... 7-65
Interleave mechanism ....................................................................................... 7-66
7.6.5 PAPER EXIT UNIT ........................................................................................ 7-67
Delivery location change-over ........................................................................... 7-67
Paper Exit Full and Jam Detection ..................................................................... 7-69
7.6.6 PAPER PATH AND SENSOR LOCATIONS.................................................... 7-70
Intervals of Rollers............................................................................................. 7-70
Intervals of Sensors........................................................................................... 7-71
7.7 AIR FLOWS (FAN CONTROL)................................................................................. 7-72
7.7.1 OVERVIEW ................................................................................................... 7-72
SM xix D0CP/D0CQ/D0CM/D0CN
7.7.2 MECHANISM ................................................................................................ 7-74
Cooling of PSU.................................................................................................. 7-74
Cooling of Development Unit ............................................................................. 7-75
Cooling of PCDU ............................................................................................... 7-75
Cooling of Fusing Unit ....................................................................................... 7-75
Crisis management when temperature rises in the MFP .................................... 7-75
7.8 ELECTRICAL PARTS .............................................................................................. 7-77
7.8.1 BLOCK DIAGRAM......................................................................................... 7-77
7.8.2 BOARD OUTLINE ......................................................................................... 7-79
Controller .......................................................................................................... 7-79
SBU .................................................................................................................. 7-79
LDB ................................................................................................................... 7-79
BCU .................................................................................................................. 7-79
IPU .................................................................................................................... 7-79
FCU .................................................................................................................. 7-79
OPU .................................................................................................................. 7-79
HVPS ................................................................................................................ 7-79
PSU .................................................................................................................. 7-79
7.8.3 FEED TRAY DEHUMIDIFIER HEATER, SCANNER/PCDU ANTI-CONDENSATION
HEATER .................................................................................................................. 7-80
Circuit configuration........................................................................................... 7-80
7.9 ONE-WAY CLUTCHES ............................................................................................ 7-82
7.9.1 PAPER FEED/BYPASS ................................................................................. 7-82
7.9.2 DUPLEX ........................................................................................................ 7-82
7.10 PROCESS CONTROL ...................................................................................... 7-84
7.10.1 IMAGE DENSITY CONTROL (PROCESS CONTROL) .................................. 7-84
Outline............................................................................................................... 7-84
Potential Control ................................................................................................ 7-85
Vtref Compensation........................................................................................... 7-87
TD Sensor Initial Setting When a New PCDU Is Installed .................................. 7-87
7.10.2 MECHANISM ................................................................................................ 7-88
Sensor Composition .......................................................................................... 7-88
ID Sensor .......................................................................................................... 7-88
TD Sensor ......................................................................................................... 7-88
7.11ENERGY SAVE ....................................................................................................... 7-90
7.11.1 ENERGY SAVER MODES............................................................................. 7-90
Setting items that are related to Energy Saving ................................................. 7-90
Recovery Time/Reduced Electrical Consumption............................................... 7-91
7.11.2 POWER STATES OF THIS MACHINE........................................................... 7-92
D0CP/D0CQ/D0CM/D0CN xx SM
7.11.3 VERIFICATION OF UP TIME FOR EACH ENERGY SAVING STATE ............ 7-94
7.11.4 CHECKING THE UP TIME BY DEVICE STATE ............................................. 7-95
7.11.5 RECOMMENDATION .................................................................................... 7-96
7.12 ADOBE PS VS. CLONE PS .............................................................................. 7-97
7.12.1 OVERVIEW ................................................................................................... 7-97
7.12.2 HOW TO DISTINGUISH ADOBE PS FROM CLONE PS ............................... 7-97
7.12.3 DIFFERENCE IN DEVICE FONTS .............................................................. 7-100
Font Change Confirmation Screen .................................................................. 7-101
List of fonts and their replacements (Adobe PS -> Clone PS) .......................... 7-102
7.12.4 DIFFERENCES IN DRIVER FUNCTIONS ................................................... 7-106
SM xxi D0CP/D0CQ/D0CM/D0CN
Product Overview
1. PRODUCT INFORMATION
Information
Product
SM 1-1 D284/D285/D286/D287/D288/D289
Product Overview
SM 1-2 D284/D285/D286/D287/D288/D289
Product Overview
Information
Product
No. Description No. Description
1 ARDF 4 Booklet Finisher
2 LCIT 5 Bridge Unit
3 LCIT (Tandem Tray)
SM 1-3 D284/D285/D286/D287/D288/D289
Product Overview
SM 1-4 D284/D285/D286/D287/D288/D289
Product Overview
Information
Product
No. Description No. Description
1 Scanner motor 9 Development motor
2 Paper exit motor (MP 4055 SP/5055 SP/6055 SP only) 10 Vertical transport motor
3 Reverse motor 11 Duplex/bypass motor
4 Fusing motor (MP 4055 SP/5055 SP/6055 SP only) 12 Paper feed motor
Fusing/paper exit motor (MP 2555 SP/3055 SP/3555 SP
only)
5 Drum/waste toner motor 13 Paper feed tray lift
motor
6 Duplex entrance motor 14 Polygon motor
7 Transfer roller contact motor 15 Toner supply motor
8 Registration motor
SM 1-5 D284/D285/D286/D287/D288/D289
Machine Codes and Peripherals Configuration
SM 1-6 D284/D285/D286/D287/D288/D289
Machine Codes and Peripherals Configuration
Information
Product
No. Item Machine Code
1 SPDF DF3100 D3B0
2 ARDF DF3090 D779
3 Platen Cover PN2000 D700
4 Paper Feed Unit PB3150 D694
5 Caster Table Type M3 D178
6 LCIT PB3230 D695
7 LCIT RT3030 D696
8 Paper Feed Unit PB3220 D787
9 1 Bin Tray BN3110 D3CQ
10 Bridge Unit BU3070 D685
11 Internal Shift Tray SH3070 D691
12 Side Tray Type M3 D725
13 Internal Finisher SR3130 D690
14 Internal Finisher SR3180 D766
15 Finisher SR3210 D3B8
16 Booklet Finisher SR3220 D3B9
SM 1-7 D284/D285/D286/D287/D288/D289
Machine Codes and Peripherals Configuration
SM 1-8 D284/D285/D286/D287/D288/D289
Machine Codes and Peripherals Configuration
Information
Product
No. Item Machine Code
1 Paper Feed Unit PB3150 D694
2 Caster Table Type M3 D178
3 LCIT PB3170 D695
4 LCIT RT3030 D696
5 Paper Feed Unit PB3210 D787
6 1 Bin Tray BN3110 D3CQ
7 Internal Multi-Fold Unit FD3000 M482
8 Bridge Unit BU3070 D685
9 Internal Shift Tray SH3070 D691
10 Side Tray Type M3 D725
11 Internal Finisher SR3130 D690
12 Finisher SR3210 D3B8
13 Booklet Finisher SR3220 D3B9
14 Finisher SR3230 D3BA
15 Booklet Finisher SR3240 D3BB
SM 1-9 D284/D285/D286/D287/D288/D289
Machine Codes and Peripherals Configuration
SM 1-10 D284/D285/D286/D287/D288/D289
Machine Codes and Peripherals Configuration
Information
Product
No. Item Machine Code
1 Handset HS3020 D739
2 Paper Feed Unit PB3150 D694
3 Caster Table Type M3 D178
4 LCIT PB3230 D695
5 LCIT RT3030 D696
6 Paper Feed Unit PB3220 D787
7 1 Bin Tray BN3110 D3CQ
8 Internal Multi-Fold Unit FD3000 M482
9 Bridge Unit BU3070 D685
10 Internal Shift Tray SH3070 D691
11 Side Tray Type M3 D725
12 Internal Finisher SR3130 D690
13 Finisher SR3210 D3B8
14 Booklet Finisher SR3220 D3B9
15 Finisher SR3230 D3BA
SM 1-11 D284/D285/D286/D287/D288/D289
Machine Codes and Peripherals Configuration
SM 1-12 D284/D285/D286/D287/D288/D289
Machine Codes and Peripherals Configuration
Information
Product
No. Item Machine Code
1 Handset HS3020 D739
2 Paper Feed Unit PB3150 D694
3 Caster Table Type M3 D178
4 LCIT PB3230 D695
5 LCIT RT3030 D696
6 Paper Feed Unit PB3220 D787
7 1 Bin Tray BN3110 D3CQ
8 Internal Multi-Fold Unit FD3000 M482
9 Bridge Unit BU3070 D685
10 Internal Shift Tray SH3070 D691
11 Side Tray Type M3 D725
12 Finisher SR3210 D3B8
13 Booklet Finisher SR3220 D3B9
14 Finisher SR3230 D3BA
15 Booklet Finisher SR3240 D3BB
SM 1-13 D284/D285/D286/D287/D288/D289
Specifications
1.3 SPECIFICATIONS
See “Appendices” for the following information:
• Machine Specifications
• Software Accessories
• Supported Paper Sizes
• Optional Specifications
SM 1-14 D284/D285/D286/D287/D288/D289
INSTALLATION
Specifications
2. INSTALLATION
Installation
SM 2-1 D284/D285/D286/D287/D288/D289
Installation Requirements
SM 2-2 D284/D285/D286/D287/D288/D289
Installation Requirements
Installation
Place the copier near the power source, and provide clearance as shown:
• The 400 mm recommended for the space at the front is only for pulling out the paper
tray. If an operator stands at the front of the copier, more space is required.
SM 2-3 D284/D285/D286/D287/D288/D289
Installation Requirements
• Make sure that the wall outlet is near the copier and easily accessible.
• Make sure the plug is firmly inserted in the outlet.
• Avoid multi-wiring.
• Be sure to ground the machine.
Voltage tolerance
• Voltage must not fluctuate by more than +8.66% or less than -10%.: NA
• Voltage must not fluctuate by more than 10%.: EU/AP
SM 2-4 D284/D285/D286/D287/D288/D289
Main Machine Installation
Installation
administrator password, an administrator set/change prompt display is shown up at the first
power-up.
Overview
• The following Program/Change Administrator screen is displayed at the first power-up.
• When the customers set the administrator/supervisor login password, the display disappears
and the home display will appear. The customers, however, can erase this screen with the
following procedure in the case that they think there is no need to set the password.
1. On the Program/Change Administrator screen, press [Change] next to Supervisor and then
touch [OK] without inputting any password.
2. Touch [OK] again when the Confirm password display shows up.
3. For Administrator 1, do the same procedure as steps 1 and 2.
4. Press the [OK] button, and then turn the power OFF/ON.
• SP5-755-002 (Display Setting: Hide Administrator Password Change Scrn) allows you to
skip this screen temporarily and continue the installation procedure without setting an
administrator password. However, the Program/Change Administrator screen appears every
time you turn the power OFF/ON, if the password is not set.
• For how to enter SP mode, see the note at the end of the Password Setting
Procedure.
SM 2-5 D284/D285/D286/D287/D288/D289
Main Machine Installation
• For more details about this security issue, see "Notes on Using Multi-Function Printers
Safely" supplied with the MFP.
• When Supervisor / Administrator 1-4 passwords are configured via network, the
"Change Supervisor login password" window will not display.
• The passwords for Supervisor or Administrator 1 to 4 can be set via "System Settings".
But the Program/Change Administrator screen appears every time the power switch is
turned ON if the passwords are input this way. So we recommend the customers to set
the passwords via network or the Program/Change Administrator screen.
1. Install the machine.
2. Turn ON the main power.
Password change display appears.
3. Press [Change] and change the supervisor login password.
SM 2-6 D284/D285/D286/D287/D288/D289
Main Machine Installation
Installation
• To enter the SP mode, there are two ways to display the number keyboard on screen;
1. Press the "Document Server" icon.
2. Press and hold the button [A] located at the left side of the operation panel and
"Check Status [B]" at the same time.
SM 2-7 D284/D285/D286/D287/D288/D289
Main Machine Installation
SM 2-8 D284/D285/D286/D287/D288/D289
Main Machine Installation
Installation
2.2.3 ACCESSORY CHECK
Check the quantity and condition of the accessories in the box against the following list:
No. Description Q'ty Remarks
1 Plate: Logo: RIC 1
2 Sheet: Logo 1
3 Rear Lower Gap Cover 1
4 Cap Cover 2
5 Stopper: Paper Exit Tray 1
6 NFC Tag 1
7 Decal: Paper Tray 1
8 Decal: Bluetooth 1
9 Original Caution Decal: English 1 EU Only
10 Original Caution Decal: Multi-Language 1 EU Only
SM 2-9 D284/D285/D286/D287/D288/D289
Main Machine Installation
• Remove the retainer [A] at the lower front right before lifting up the machine,
because the handle for lifting the machine is hidden by the retainer [A].
• When you lift the machine, hold the correct parts, as shown in the photo below. Do
not lift by holding the scanner unit, etc., because this might deform the machine or
SM 2-10 D284/D285/D286/D287/D288/D289
Main Machine Installation
Installation
2. Remove the tapes and retainers on the DF.
SM 2-11 D284/D285/D286/D287/D288/D289
Main Machine Installation
SM 2-12 D284/D285/D286/D287/D288/D289
Main Machine Installation
6. Remove the two scanner shipping locks [A] by rotating them 90 degrees counterclockwise.
SC120 is displayed when the machine is turned ON with the shipping lock attached.
Installation
• Keep the scanner shipping locks after installing the machine. The scanner shipping
locks must be installed before moving the machine to a new location.
• Before moving the machine, make sure to move the scanner carriage to the correct
position with SP4-806-001 (Super SP mode) and reattach the shipping locks (page
101 "Moving the Machine").
7. Attach the two caps [A] provided with the machine.
8. Pull out the 1st and 2nd paper feed trays and remove the tapes and accessories.
SM 2-13 D284/D285/D286/D287/D288/D289
Main Machine Installation
10. Open the front cover and store the scanner support [A] in the storage location.
SM 2-14 D284/D285/D286/D287/D288/D289
Main Machine Installation
Installation
5. Close the DF.
• If the protective sheet remains in the DF, a paper jam will be detected.
• Before installing the stopper, move the bar inside the stopper in order to avoid
damaging the bar.
SM 2-15 D284/D285/D286/D287/D288/D289
Main Machine Installation
Pulling out the Feeler for the Paper Exit Full Sensor
This procedure is unnecessary when attaching the Bridge Unit or the Inner Finisher.
1. Pull the sensor feeler [A] out.
SM 2-16 D284/D285/D286/D287/D288/D289
Main Machine Installation
Installation
1: Original Set Decal
2: NFC Tag
3: ADF Caution Decal
4: Paper Size Tray Number Decal
5: Brand Logo for Smart Operation Panel
6: Brand Logo for Front cover
7: Bluetooth Decal
SM 2-17 D284/D285/D286/D287/D288/D289
Main Machine Installation
SM 2-18 D284/D285/D286/D287/D288/D289
Main Machine Installation
Installation
For Machines with Preinstalled ARDF: Fax Stamp Installation (Option)
This procedure is required for the machine which has the fax function installed as standard.
1. Open the ARDF original cover and stamp holder [A].
SM 2-19 D284/D285/D286/D287/D288/D289
Main Machine Installation
• This machine has toner bottle set detection and does not operate without the toner
bottle.
• Print Cartridge MP 3554 is compatible with MP 4055SP, MP 5055SP, MP 6055SP.
However, Print Cartridge MP 6054 is incompatible with MP 2555SP, MP 3055SP, MP
3555SP.
1. Open the front cover.
2. Make sure that the black cap of the toner bottle is firmly tightened, then shake the toner
bottle up and down seven or eight times while the cap faces upward.
• Shaking the bottle while the cap faces downward may cause a toner blockage.
3. Remove the toner bottle protection cap [A].
SM 2-20 D284/D285/D286/D287/D288/D289
Main Machine Installation
Installation
Rev 09/18/2019
Use the power cord that is provided with the machine. Do not use any other power cord.
Also, do not use an extension cord.
6. While the front cover is open, turn on the main power switch.
• If the front cover is closed when turning on the main power switch, the machine
starts a normal toner supply.
7. Enter the SP mode, and then press [System Sp].
8. Set SP3-510-031 (ImgQltyAdj :ExeFlag: Init Toner Replenish: K) to “1”, and then press “#”
on the operation panel.
9. Press [EXIT] to end the SP mode.
10. Close the front cover.
11. The machine automatically starts the initial toner supply. The initialization message appears.
• It takes about one to two minutes to finish the initial toner supply. If the toner has
not been shaken well, it may take up to about 10 minutes.
• If a toner bottle has not been set, the machine does not work because there is a
toner bottle set detection mechanism.
SM 2-21 D284/D285/D286/D287/D288/D289
Main Machine Installation
If you start printing without executing the initial toner supply at installation, the machine goes to
the toner end condition even if the machine has plenty of toner in the toner bottle. Do the
following procedure to perform the toner end recovery if the machine has entered the toner end
condition.
1. Open the front cover for five seconds or more.
2. Make sure that the toner bottle is set properly.
3. Close the front cover.
4. The toner end recovery automatically starts
Loading Paper
When there are other options to be installed, install according to the procedure for each.
1. Connect the power cord to the machine.
2. Turn the main power ON.
3. Pull out the tray slowly until it stops, and then adjust the side fences and end fence to match
the paper size.
To move the side fences, first pull out the tray fully, then push down the green lock at the
rear of the tray.
4. Check that the operation panel shows the following display.
"Please supply the tray with paper."
5. Square the paper and load it print side up.
6. The paper size is basically detected automatically.
SM 2-22 D284/D285/D286/D287/D288/D289
Main Machine Installation
Paper Settings
If necessary, adjust the registration for the paper feed tray. (Registration - Leading Edge/Side-
to-Side)
• SP1-002-002 (Side-to-Side Registration Paper Tray 1)
Installation
• SP1-002-003 (Side-to-Side Registration Paper Tray 2)
Operating Conditions:
• ARFU requires connection to the Internet. Be sure to get permission from the customer
before setting ARFU up. Otherwise, it may cause an incident.
• ARFU is available only for machines that contain a HDD. If the machine does not have
a HDD, an option HDD must be installed.
• The connection is one-way, so the user’s data cannot be accessed from the firmware
server.
SM 2-23 D284/D285/D286/D287/D288/D289
Main Machine Installation
Procedure:
To download the firmware only using SFU (Smart Firmware Update), and not by ARFU,
specify the settings as follows:
- SP5-886-111(Auto Update Setting) to "0 (OFF)"
- SP5-886-115 (SFU Auto Download Setting) to "1 (ON)"
3. Check if one of the following messages appears: "Will you download the latest package Ver
*** and update?" or "The installed package is the latest version.".
If the message appears, it is possible to execute ARFU. Press “No” and close SP mode to
complete the configuration.
The update will run immediately if you press “Yes” at the message "Will you download the
latest package Ver *** and update?" The update cannot be canceled if it is run by SFU.
(The update can be canceled if ARFU is used.)
SP5-886-116 (Auto Update Prohibit Term Setting) displays the scheduled date and time of
the next ARFU.
If error code 71: [Network connection error] appears when you click “Execute update”, see
troubleshooting below.
SM 2-24 D284/D285/D286/D287/D288/D289
Main Machine Installation
Ask the customer for the prohibited times and days of the week for ARFU execution and set the
following as needed. The default prohibited time is from 9 a.m. to 5 p.m. and there is no
prohibited day.
Installation
• SP5-886-112 (Auto Update Prohibit Term Setting) Default: 1 (ON)
• SP5-886-113 (Auto Update Prohibit Start hour) Default: 9
• SP5-886-114 (Auto Update Prohibit End hour) Default: 17
• SP5-886-120 (Auto Update Prohibit Day Of Week Setting) Default: 00000000 [00H]
Set the bits for the days of the week to prohibit updating.
Prohibited (Monday - Sunday): bit 7, Monday: bit 6, Tuesday: bit 5
Wednesday: bit 4, Thursday: bit 3, Friday: bit 2, Saturday: bit 1, Sunday: bit 0
e.g.) Prohibited on Mon., Fri., Sat., and Sun.: 01000111 [47H]
They can be specified also via Web Image Monitor if logged in as the machine administrator from
the device if SP5-886-111(Auto Update Setting) is set to "1 (ON)". For details, see Specifying
the Time and Day of the Week to Prohibit Updating via Web Image Monitor.
If error code 71: [Network connection error] appears when you click [Firmware update] >
[Update] > [Execute update] in SP mode, check the following.
• 4-1. IPv4 address, Subnet mask of the machine and Gateway IPv4 address
• 4-2. IPv4 address of the DNS server
• 4-3. Proxy server settings
• 4-4. Encryption level setting SP
4-1. IPv4 address, Subnet mask of the machine and Gateway IPv4 address
Check the machine’s IPv4 address, subnet mask, and gateway IPv4 address.
(In User Tools > Machine Features > System Settings > Interface Settings)
SM 2-25 D284/D285/D286/D287/D288/D289
Main Machine Installation
SM 2-26 D284/D285/D286/D287/D288/D289
Main Machine Installation
Installation
4-3. Proxy server settings
Check the user’s network environment and, as required, specify the proxy server settings in the
following SPs:
• SP5-816-062 (Use Proxy)
1: Used / 0: Not used
• SP5-816-063 (Proxy Host)
• SP5-816-064 (Proxy PortNumber)
• SP5-816-065 (Proxy User Name)
• SP5-816-066 (Proxy Password)
If access to the external server is restricted, request the network administrator (customer) to
permit the following FQDN name for communication.- FQDN: p-rfu-ds2.support.ricoh.com
They can be specified also via Web Image Monitor if logged in as the machine administrator from
the device if SP5-886-111(Auto Update Setting) is set to "1(ON)". For details, see Specifying the
Time and Day of the Week to Prohibit Updating via Web Image Monitor.
4-4. Encryption level setting SP
Check SP5-816-087 (Remote Service: CERT:Macro Ver) and make sure the encryption level is
[2]: 2048 bit.
Make sure to check the conditions before changing the encryption level and do the
corresponding workaround. ARFU uses the same certificate as @Remote to communicate with
the Global Server. This may cause failure in connecting with the Center Server, if the device is to
be installed in the following conditions.
SM 2-27 D284/D285/D286/D287/D288/D289
Main Machine Installation
Conditions
1) Customer uses RC Gate Type BN1.
RC Gate Type BN1 does not support 2048 bit encryption level communication with Ricoh devices
(HTTPS Managed device). Therefore, the device cannot be registered under RC Gate Type BN
1.
2) Ricoh device (HTTPS Managed) that supports only 512 bit encryption level is registered
as an external appliance.
Only one encryption level can be set for an external appliance for its communication with imaging
devices. If a 512 bit encryption level Ricoh device (HTTPS Managed) is registered, the external
appliance as well as other devices must also use 512 bit encryption even if 2048 bit encryption is
supported on those devices.
Workaround
For Condition 1:
Advise your customer to change to the latest appliance that supports 2048 bit encryption level
communication.
For Condition 2:
1. Manage the device with embedded RC Gate (2048 bit)
2. Exclude non-supported devices (i.e., those devices that cannot be changed from 512-bit to
2048-bit) from the external appliances, then change the encryption level of external appliances
and all managed devices (from 512 bit to 2048 bit).
Specifying the Time and Day of the Week to Prohibit Updating via Web
Image Monitor
1. Start Web Image Monitor.
2. Log in as the machine administrator.
3. Point to [Device Management], and then click [Configuration].
SM 2-28 D284/D285/D286/D287/D288/D289
Main Machine Installation
Installation
Turn the main power OFF and back ON again after setting SP5-886-111
(AutoUpdateSetting) to "1 (ON)". "Auto Firmware Update" will appear in the menu list of Web
Image Monitor.
5. Specify the times and days of the week to prohibit updating.
Select the check boxes of the applicable days of the week to prohibit updating on that day
SM 2-29 D284/D285/D286/D287/D288/D289
Main Machine Installation
SM 2-30 D284/D285/D286/D287/D288/D289
Main Machine Installation
• Do not push the center part of the rear cover. Do not hold the covers of the
stabilizers.
Installation
• Do not put hard pressure on the rear cover [A] when moving or picking up the
machine as it is fragile. This also applies to the operation panel [C]. Hold the areas
[B] when moving the machine.
SM 2-31 D284/D285/D286/D287/D288/D289
Main Machine Installation
• Hold 4 corners on the bottom base when holding the machine with the optional
paper feeding tray joined to the main machine. Do not hold any other parts.
1. Position the machine so that its left side faces the wall. Make sure to put cushioning in
between.
2. Fasten the belt at the ridge line with cushioning.
SM 2-32 D284/D285/D286/D287/D288/D289
Main Machine Installation
3. Make sure that the belt is over the front cover (at 45 - 75cm height from the ground).
Installation
SM 2-33 D284/D285/D286/D287/D288/D289
Paper Feed Unit PB3210/ PB3220
• The machine should be held at the correct locations and lifted gently.
• If it is lifted without care, handled carelessly or dropped, it may result in an injury.
• When installing this option, turn the machine power OFF, and unplug the power supply
cord from the wall socket.
• If this option is installed with the power on, it may result in an electric shock or a
malfunction.
• Be sure to join the machine to the paper feed unit so as to prevent equipment from
falling over.
• If they are not connected, they may move and fall over, resulting in injury.
1. Remove the orange tape and retainers.
SM 2-34 D284/D285/D286/D287/D288/D289
Paper Feed Unit PB3210/ PB3220
2. Remove the items provided (fixing screws, etc.) from the package.
Installation
3. Holding the grips on the machine, align it with the locating pins [A], and place the machine
on the paper feed unit.
• Do not hold any other parts of the machine when lifting it, because this may cause
the machine to deform.
• Do not put the machine down on the paper feed unit as a temporary resting place.
This may cause the paper feed unit to deform. Always connect the machine and
paper feed unit properly.
4. Pull out the 2nd paper feed tray.
SM 2-35 D284/D285/D286/D287/D288/D289
Paper Feed Unit PB3210/ PB3220
5. Using a securing bracket as a screwdriver, fix the machine to the feed unit (spring washer:
screw: M4×10: 1).
6. Attach the securing brackets [A] to two positions on the left and right at the rear of the
machine (screws: 1 each).
• If the anti-condensation heater for this optional tray is to be installed, connect its
heater harness prior to this step (step 6) (Tray Heater for Paper Feed Unit
PB3210 / PB3220).
• If “LCIT RT3030” is to be installed, connect its harness prior to this step (step 6)
(LCIT RT3030 (D696)).
SM 2-36 D284/D285/D286/D287/D288/D289
Paper Feed Unit PB3210/ PB3220
Installation
8. Return the paper feed tray to the machine
9. Attach the decals as shown below.
• The tray number decal and paper size decal are packaged together with the
machine.
10. Lock the casters of the paper feed unit.
SM 2-37 D284/D285/D286/D287/D288/D289
Paper Feed Unit PB3210/ PB3220
• Stabilizers are attached to the machine when it is shipped. Do not remove them.
SM 2-38 D284/D285/D286/D287/D288/D289
Paper Feed Unit PB3210/ PB3220
• For Tray 4
SP1-001-0xx (Leading Edge Registration Tray 4)
-069 Tray4: Thin -076 Tray4: Thin:1200
-070 Tray4: Plain -077 Tray4: Plain:1200
Installation
-071 Tray4: Mid-thick -078 Tray4: Mid-thick:1200
-072 Tray4: Thick 1 -079 Tray4: Thick 1:1200
-073 Tray4: Thick 2 -080 Tray4: Thick 2:1200
-074 Tray4: Thick 3 -081 Tray4: Thick 3:1200
-075 Tray4: Thick 4 -082 Tray4: Thick 4:1200
SP1-002-005 (Side-to-Side Registration Paper Tray 4)
SM 2-39 D284/D285/D286/D287/D288/D289
Paper Feed Unit PB3150
• The machine should be held at the correct locations and lifted gently by two people.
• If it is lifted without care, handled carelessly or dropped, it may result in injury.
• When installing this option, turn the machine power OFF, and unplug the power supply
cord from the wall socket.
• If this option is installed with the power on, it may result in an electric shock or a
malfunction.
• Be sure to join the machine to the paper feed unit so as to prevent equipment from
falling over.
• If they are not connected, they may move and fall over, resulting in injury.
• The Paper Feed Unit PB3150 does not have casters. Attach the “Caster Table Type M3”
under the Paper Feed Unit PB3150, if necessary. (Caster Table Type M3 (D178))
SM 2-40 D284/D285/D286/D287/D288/D289
Paper Feed Unit PB3150
Installation
2. Remove the items provided (fixing screws, etc.) from the package.
3. Install this option on the Caster Table (Caster Table Type M3 (D178)).
4. Holding the grips on the machine, align it with the locating pins [A], and place the machine
on the paper feed unit.
SM 2-41 D284/D285/D286/D287/D288/D289
Paper Feed Unit PB3150
• Do not hold any other parts of the machine when lifting it, because this may cause
the machine to deform.
• Do not put the machine down on the paper feed unit as a temporary resting place.
This may cause the paper feed unit to deform. Always connect the machine and
paper feed unit properly.
5. Pull out the 2nd paper feed tray of the main machine.
6. Using a securing bracket as a screwdriver, fix the machine to the feed unit (spring washer:
screw: M4×10: 1).
7. Attach the securing brackets [A] to two positions on the left and right at the rear of the
machine.
SM 2-42 D284/D285/D286/D287/D288/D289
Paper Feed Unit PB3150
Installation
9. Return the paper feed tray to the machine.
10. Attach the decals as shown below.
• The tray number decal and paper size decal are packaged together with the
machine.
11. Lock the casters.
SM 2-43 D284/D285/D286/D287/D288/D289
Paper Feed Unit PB3150
• Stabilizers are attached to the paper feed unit when it is shipped. Do not remove
them.
SM 2-44 D284/D285/D286/D287/D288/D289
LCIT PB3170/ PB3230
Installation
1 Securing Bracket 2
2 Screw(M4×10) 2
3 Hexagonal Bolt 1
• The machine should be held at the correct locations and lifted gently.
• If it is lifted without care, handled carelessly or dropped, it may result in an injury.
• When installing this option, turn the machine power OFF, and unplug the power supply
cord from the wall socket.
• If this option is installed with the power on, it may result in an electric shock or a
malfunction.
• Be sure to join the machine to the paper feed unit so as to prevent equipment from
falling over.
• If they are not connected, they may move and fall over, resulting in injury.
1. Remove the orange tape and retainers.
SM 2-45 D284/D285/D286/D287/D288/D289
LCIT PB3170/ PB3230
2. Remove the items provided (fixing screws, etc.) from the package.
3. Holding the grips on the machine, align it with the locating pins [A], and place the machine
on the paper feed unit.
• When you lift the machine, be sure to hold the grips on the machine.
• In particular, do not lift the machine by holding the scanner unit, etc., because this
may cause the machine to deform.
• Do not put the machine down on the paper feed unit as a temporary resting place.
This may cause the paper feed unit to deform. Always connect the machine and
paper feed unit properly.
4. Pull out the 2nd paper feed tray of the machine.
SM 2-46 D284/D285/D286/D287/D288/D289
LCIT PB3170/ PB3230
5. Using a securing bracket as a screwdriver, secure the machine to the LCT unit (hexagonal
bolt: M4×8: 1).
Installation
6. Attach the securing brackets [A] to two positions on the left and right at the rear of the
machine.
• If the anti-condensation heater for this optional tray is to be installed, connect its
heater harness prior to this step (step 6) (Tray Heater for LCIT PB3170/ PB3230).
• If “LCIT RT3030” is to be installed, connect its harness prior to this step (step 6)
(LCIT RT3030 (D696)).
SM 2-47 D284/D285/D286/D287/D288/D289
LCIT PB3170/ PB3230
• The tray number decal and paper size decal are packaged together with the
machine.
10. Lock the casters of the paper feed unit.
SM 2-48 D284/D285/D286/D287/D288/D289
LCIT PB3170/ PB3230
• Stabilizers are attached to the LCIT when it is shipped. Do not remove any of them.
Installation
12. Turn the power switch ON.
13. Set the paper, and check that the paper size set in the paper feed tray is displayed on the
operation panel.
14. Adjust the registration for the paper feed unit.
SP1-001-0xx (Leading Edge Registration Tray 3)
-055 Tray3: Thin -062 Tray3: Thin:1200
-056 Tray3: Plain -063 Tray3: Plain:1200
-057 Tray3: Mid-thick -064 Tray3: Mid-thick:1200
-058 Tray3: Thick 1 -065 Tray3: Thick 1:1200
-059 Tray3: Thick 2 -066 Tray3: Thick 2:1200
-060 Tray3: Thick 3 -067 Tray3: Thick 3:1200
-061 Tray3: Thick 4 -068 Tray3: Thick 4:1200
SP1-002-004 (Side-to-Side Registration Paper Tray 3)
SM 2-49 D284/D285/D286/D287/D288/D289
LCIT PB3170/ PB3230
2. Remove the right tray side fence (front) [A], right tray side fence (rear) [B], and right tray end
fence [C] ( ×3).
• Make sure that the spring [B] of the end fence [A] is attached
4. Remove the left tray side fence (front) [A] and the left tray side fence (rear) [B] ( ×2).
SM 2-50 D284/D285/D286/D287/D288/D289
LCIT RT3030 (D696)
Installation
1 Connector Cover 1
2 Front Bracket 1
3 Rear Bracket 1
4 Harness 1
5 Stud screw 4
6 Joint Pins 2
7 Tapping Screw – M3 × 6 1
8 Screw – M3 × 6 1
• When installing this option, turn the power of the machine off, and unplug the power
plug from the wall socket.
• If this option is installed when the power is on, it will result in an electric shock or a
malfunction.
• Before installing this option, first attach the “Paper Feed Unit PB3210/ PB3220” or “LCIT
PB3170/ PB3230”.
SM 2-51 D284/D285/D286/D287/D288/D289
LCIT RT3030 (D696)
3. Remove the eight covers on the right of the paper feed unit.
SM 2-52 D284/D285/D286/D287/D288/D289
LCIT RT3030 (D696)
4. Attach the joint pins [A] to the front and rear on the right of the paper feed unit.
Installation
5. Attach the brackets [A] and [B] at the positions of the joint pins ( ×4).
SM 2-53 D284/D285/D286/D287/D288/D289
LCIT RT3030 (D696)
7. Take off the securing brackets [A] from the two positions on the left and right at the rear of
the machine.
SM 2-54 D284/D285/D286/D287/D288/D289
LCIT RT3030 (D696)
Installation
10. Clamp the harness (PB3170/ PB3230: ×9, PB3210/ PB3220: ×5).
For the machine with Paper Feed Unit PB3170/ PB3230
SM 2-55 D284/D285/D286/D287/D288/D289
LCIT RT3030 (D696)
14. Connect the cable [A] of the side LCT to the machine ( ×1).
SM 2-56 D284/D285/D286/D287/D288/D289
LCIT RT3030 (D696)
Installation
16. Push the side LCT towards the machine.
SM 2-57 D284/D285/D286/D287/D288/D289
LCIT RT3030 (D696)
3. Also change the rear side fence to the same size position( ×1).
4. Change the paper size according to the new side fence position.
SP5-181-024 (Size Adjust LCT)
0: A4 LEF, 1: LT LEF, 2: B5 LEF
SM 2-58 D284/D285/D286/D287/D288/D289
Caster Table Type M3 (D178)
Installation
1 Right Lower Cover 1 Used when not installing the Paper Feed Unit
PB3150.
2 Securing Bracket 2
3 Screws (M4 × 10) 2
4 Screw with Spring Washer (M4 × 1
10)
• The machine must be held at the correct locations, and must be lifted slowly.
• If it is lifted with force, handled carelessly or dropped, it will result in an injury.
• If installing this option, turn the power to the machine off, and unplug the power plug
from the wall socket.
• If this option is installed when the power is on, it will result in an electric shock or
malfunction.
• Be sure to join the machine and caster table to prevent equipment from falling over.
• If it is not joined, the machine will move or fall over, which will result in an injury.
SM 2-59 D284/D285/D286/D287/D288/D289
Caster Table Type M3 (D178)
2. Holding the grips on the machine, align it with the locating pins, and place the machine on
the caster table.
SM 2-60 D284/D285/D286/D287/D288/D289
Caster Table Type M3 (D178)
6. Attach the securing brackets [A] at 2 positions to left and right at the rear of the machine or
paper feed unit (screws: 1 each).
Installation
7. Attach the right lower cover provided with this option to the right lower side of the main
machine.
8. Return the paper feed tray to the machine or the paper feed unit on the caster table.
SM 2-61 D284/D285/D286/D287/D288/D289
Caster Table Type M3 (D178)
6. By holding the grips on the main machine, mount the main machine on the PB3150 while
fitting it to the locating pins [A].
• Be sure to use the specified grips on the main machine. Using any other positions
may damage the machine.
• Do not put the machine down on the PB3150 as a temporary resting place. This
may cause the PB3150 to deform.
7. Pull out the 2nd paper feed tray of the main machine.
8. Using a securing bracket as a screwdriver, secure the main machine and the PB3150
(M4×10: ×1).
SM 2-62 D284/D285/D286/D287/D288/D289
Caster Table Type M3 (D178)
9. Attach the securing bracket [A] to the rear of the main machine.
Installation
10. Attach the rear lower gap cover [A] ( ×2).
11. Return the 2nd paper feed tray to the main machine.
SM 2-63 D284/D285/D286/D287/D288/D289
Platen Cover PN2000 (D700)
• Unplug the machine power cord before starting the following procedure.
1. Install the stepped screws ( × 2).
SM 2-64 D284/D285/D286/D287/D288/D289
Platen Cover PN2000 (D700)
Installation
3. Install the platen cover [A].
SM 2-65 D284/D285/D286/D287/D288/D289
Platen Cover PN2000 (D700)
5. Line up the rear left corner of the platen sheet flush against corner [B] on the exposure
glass.
SM 2-66 D284/D285/D286/D287/D288/D289
ARDF DF3090
Installation
1 ARDF 1
2 Screw 2
3 Knob Screw 2
4 Stud Screw (Small) 1
5 Stud Screw (Large) 1
6 Attention Decal - Top Cover 1
- Decal - Exposure Glass 1
• Turn OFF the main power and unplug the power cord from the wall socket. If installing
without turning OFF the main power, an electric shock or a malfunction may occur.
• Do not turn the power on until you perform "adjustment after installation," or it may not
start normally.
1. Remove all tapes and shipping retainers.
SM 2-67 D284/D285/D286/D287/D288/D289
ARDF DF3090
2. Insert the two stud screws ([A] is the larger stud, [B] is the smaller stud).
3. Mount the ARDF [A] by aligning the screw keyholes [B] of the ARDF support plate over the
stud screws.
4. Slide the ARDF toward the front of the machine.
5. Secure the ARDF with the two knob screws [C].
6. Align the rear left corner of the platen sheet [A] with the corner [B] on the exposure glass.
7. Close the ARDF.
8. Open the ARDF and check that the platen sheet is correctly attached.
SM 2-68 D284/D285/D286/D287/D288/D289
ARDF DF3090
Installation
10. Connect the ARDF cable as shown and mount the bracket [A] on the machine’s rear frame.
Make sure to connect the grounding wire.
11. Connect the scanner cable to the connector at the machine’s rear.
SM 2-69 D284/D285/D286/D287/D288/D289
ARDF DF3090
14. Slide the stamp holder [A] out and install the stamp cartridge in it, if necessary.
16. Attach the decals [A] and [B] to the top cover as shown. Choose the language that you want.
SM 2-70 D284/D285/D286/D287/D288/D289
ARDF DF3090
Installation
18. Plug in and turn ON the main power.
19. Set SP4-688-001 (DF Density Adjustment ARDF) to "106".
20. Check the ARDF operation, and make a full size copy. Check that the registrations (side-to-
side and leading edge) and image skew are correct. If they are not, adjust the registrations
and image skew. (ADF Image Adjustment)
SM 2-71 D284/D285/D286/D287/D288/D289
SPDF DF3100
• Turn OFF the main power and unplug the power cord from the wall socket. If installing
without turning OFF the main power, an electric shock or a malfunction may occur.
• Do not turn the power on until you perform "adjustment after installation," or it may not
start normally.
SM 2-72 D284/D285/D286/D287/D288/D289
SPDF DF3100
Installation
2. Place the unit on the machine temporarily, and remove the orange tapes and shipping
retainers.
5. Align the hinges of the SPDF with the stepped screws, and attach them by sliding them in.
SM 2-73 D284/D285/D286/D287/D288/D289
SPDF DF3100
7. Release the lever [A], then open the pressure plate sheet [B], and gently remove the
protective sheet [C].
8. Remove the filament tape, and shut the pressure plate sheet.
9. Remove the platen sheet [A], and set it on the exposure glass.
Align it with the left scale and rear scale of the printer.
SM 2-74 D284/D285/D286/D287/D288/D289
SPDF DF3100
10. Close the SPDF slowly, and attach the platen sheet and SPDF.
Installation
11. Remove the rear cover [A].
SM 2-75 D284/D285/D286/D287/D288/D289
SPDF DF3100
13. Connect the SPDF cable as shown and mount the brackets [A] and [B] on the machine’s
rear frame.
Make sure to connect the grounding wire.
14. Connect the scanner cable to the connector at the machine’s rear.
SM 2-76 D284/D285/D286/D287/D288/D289
SPDF DF3100
15. Attach the scanner cable with the bracket [A] to the inside of the controller box.
Installation
16. Connect the cable to the IPU (CN531).
SM 2-77 D284/D285/D286/D287/D288/D289
SPDF DF3100
17. Attach the supplied ferrite core (L) [A] and ferrite core (S) [B].
Attach [A] close to the connector.
Attach [B] near the end of the tube.
18. Reattach the controller box cover and the rear cover.
19. Attach the decals [A] and [B] to the SPDF.
SM 2-78 D284/D285/D286/D287/D288/D289
SPDF DF3100
Installation
Adjust SP Settings
1. Turn ON the main power.
2. Set SP4-688-002 (Scan Image Density Adjustment 1-pass DF) to "101".
3. Execute SP4-730-002 (FROM Main Factory Setting Execution ON/OFF).
4. Check the vertical registration for the SPDF.
1. Create an original as shown in the following picture.
The large white arrow indicates the direction of feed.
2. Copy the original and make sure that the position of the line [A] is within 0±1mm
3. If not within the standard, adjust with the SP modes.
SP6-006-001 (ADF Adjustment Side-to-Side Regist: Front)
SP6-006-002 (ADF Adjustment Side-to-Side Regist: Rear)
• The above SPs must be executed with the ADF cover closed, because the SPs
will not succeed if the ADF cover is opened or lifted up.
SM 2-79 D284/D285/D286/D287/D288/D289
SPDF DF3100
SP descriptions
• SP4-688-002 (Scan Image Density Adjustment: 1-pass DF)
Adjusts density difference between Book and ADF. This SP is only for the SPDF models.
• SP4-730-002 (FROM Main Factory Setting Execution ON/OFF)
Copies the parameters written in FROM in the SPDF to the engine board in the MFP. This
SP is only for the SPDF models.
SM 2-80 D284/D285/D286/D287/D288/D289
Anti-Condensation Heaters for Scanner, PCU and Trays
Installation
• Turn off the main power and disconnect the power supply cord when installing this
option.
2.11.1 OVERVIEW
The following diagram shows the heater configuration. When installing the heater, the heater
board is required.
• Turn off the main power and disconnect the power supply cord when installing this
option.
Accessory Check
Description Q’ty Shown in the Overview as
Tapping Screw: M3x6 3 -
Clamp: LWSM-0306A 7 -
Clamp: LWS-1211A 1 -
Heater Board 1 #3
BCU Harness 1 #2
PSU Harness 1 #1
PFU Harness 1 #5
Installation Procedure
1. Open the front cover [A].
SM 2-81 D284/D285/D286/D287/D288/D289
Anti-Condensation Heaters for Scanner, PCU and Trays
SM 2-82 D284/D285/D286/D287/D288/D289
Anti-Condensation Heaters for Scanner, PCU and Trays
Installation
7. Remove the rear cover [A].
SM 2-83 D284/D285/D286/D287/D288/D289
Anti-Condensation Heaters for Scanner, PCU and Trays
11. Attach the clamps (LWSM-0306A). Connect the PSU harness [A] to CN904 of the PSU and
CN920 of the heater board, and clamp the harness [A].
SM 2-84 D284/D285/D286/D287/D288/D289
Anti-Condensation Heaters for Scanner, PCU and Trays
12. Connect the BCU harness [A] to CN121 of the BCU and CN930 of the heater board.
Installation
13. Clamp the harness.
14. Clamp the harness [A] which was connected in step 12.
SM 2-85 D284/D285/D286/D287/D288/D289
Anti-Condensation Heaters for Scanner, PCU and Trays
16. Connect the PFU harness [A] to CN921 of the heater board.
17. Attach the socket on the PFU harness [A] to the rear frame of the main unit.
SM 2-86 D284/D285/D286/D287/D288/D289
Anti-Condensation Heaters for Scanner, PCU and Trays
Installation
19. Clamp the PFU harness ( x3).
• Unplug the machine power cord before starting the following procedure.
• Do the following procedure not to damage any harnesses.
• Check that harnesses are not damaged or pinched after installation.
Accessory Check
Description Q’ty Shown in the Remarks
Overview as
Scanner/PCU 1 #4 This part is not needed if the PCU heater has
Harness been installed.
Clamp: LWSM- 6 - These parts are not needed if the PCU heater
0511A has been installed.
Scanner Heater 1 #6
Bracket 1 -
Heater Cover 1 -
Tapping Screw: 2 -
M3x6
SM 2-87 D284/D285/D286/D287/D288/D289
Anti-Condensation Heaters for Scanner, PCU and Trays
Installation Procedure
1. Install the heater board. (Installation Procedure)
2. Connect the Scanner/PCU Harness [A] to CN922 of the heater board [B] and clamp the
harness.
3. Attach the clamps around the controller board in the rear main unit.
SM 2-88 D284/D285/D286/D287/D288/D289
Anti-Condensation Heaters for Scanner, PCU and Trays
Installation
6. Open the DF or platen cover.
7. Remove the guide scale [A].
SM 2-89 D284/D285/D286/D287/D288/D289
Anti-Condensation Heaters for Scanner, PCU and Trays
10. Remove the left scale and the exposure glass [A].
• The exposure glass and the left scale are attached with double-sided tape.
SM 2-90 D284/D285/D286/D287/D288/D289
Anti-Condensation Heaters for Scanner, PCU and Trays
13. Remove the release paper [A] on the back side of the bracket, and secure the heater [B]
with the seal, aligning it with the boss on the frame.
Installation
14. Pull the harness [A] out of the frame hole.
Route the harness into the harness guide.
SM 2-91 D284/D285/D286/D287/D288/D289
Anti-Condensation Heaters for Scanner, PCU and Trays
15. Set the tabs into the cutout [A], and attach the heater cover [B].
16. Connect the connector, which is shown in step 14, to the Scanner/PCU Harness.
17. Attach the scanner scales and exposure glass, and all covers which have been removed.
SM 2-92 D284/D285/D286/D287/D288/D289
Anti-Condensation Heaters for Scanner, PCU and Trays
• Unplug the machine power cord before starting the following procedure.
•
Installation
Do the following procedure not to damage any harnesses.
• Check that harnesses are not damaged or pinched after installation.
Accessory Check
Description Q'ty Shown in the Remarks
Overview as
Scanner/PCU Harness 1 #4 This part is not needed if the
scanner heater has been installed.
Clamp: LWSM-0511A 6 - These parts are not needed if the
scanner heater has been installed.
PCU Heater 1 #7
THERMOSTAT:ASS'Y 1 -
SCREW:SMALL 1 -
ROUND/SPRING:M3X6
DECAL:WARNING (HIGH 1 -
TEMPERATURE)
Installation Procedure
1. Install the heater board. (Installation Procedure)
2. Connect the Scanner/PCU Harness cable [A] to CN922 of the heater board [B] and clamp
the harness.
SM 2-93 D284/D285/D286/D287/D288/D289
Anti-Condensation Heaters for Scanner, PCU and Trays
3. Attach the clamps around the controller board in the rear main unit.
SM 2-94 D284/D285/D286/D287/D288/D289
Anti-Condensation Heaters for Scanner, PCU and Trays
Installation
9. Pull out the waste toner bottle [A] ( x1).
SM 2-95 D284/D285/D286/D287/D288/D289
Anti-Condensation Heaters for Scanner, PCU and Trays
11. Attach the anti-condensation heater (PCU) [A] to the heater bracket [B].
• Fit the anti-condensation heater (PCU) [A] into the tab [C] on the heater bracket [B].
12. Attach the thermostat [A] to the anti-condensation heater (PCU) [B] ( x1).
• Fit the thermostat [A] into the tab [C] on the heater bracket [B].
SM 2-96 D284/D285/D286/D287/D288/D289
Anti-Condensation Heaters for Scanner, PCU and Trays
13. Put back the anti-condensation heater (PCU) [A], and then pass the heater harnesses out
through the opening [B] at the inner rear side of the main unit.
Installation
14. For MP 4055 SP, MP 5055 SP, and MP 6055 SP only: Remove the development bearing
cooling fan [A].
15. Connect the harnesses of the thermostat [A] and of the anti-condensation heater (PCU) [B]
to the harnesses [C] which are routed in step 4.
• You can connect the harnesses [C] up to either harness [A] or [B].
SM 2-97 D284/D285/D286/D287/D288/D289
Anti-Condensation Heaters for Scanner, PCU and Trays
17. Reattach the development bearing cooling fan, PCDU, waste toner bottle and covers which
have been removed.
• Turn off the main power switch and disconnect the power supply cord when installing
this option.
Accessory Check
Description Q’ty Shown in the Overview as
Tray Heater for Main Unit 1 #8
TAPPING SCREW - M3X8 1 -
Installation Procedure
In North America, this option has a decal [A] attached that says 110V-130V. Peel off this decal.
SM 2-98 D284/D285/D286/D287/D288/D289
Anti-Condensation Heaters for Scanner, PCU and Trays
3. Connect the harness of the tray heater [A] for the main unit to the socket in the inner rear
frame of the main unit ( x1).
Installation
4. Insert the tabs of the tray heater for the main unit in the cutouts in the inner rear frame of the
main unit, and then attach the heater ( x1).
5. Reattach all the paper feed trays, covers, etc. which have been taken off.
Do the following two steps to set the Anti-Condensation Heater to be constantly ON.
6. Set the setting of SP5-805-001 (Anti-Condensation Heater ON/OFF setting) to [1].
7. Manually disconnect the PCU and scanner heaters.
• The PCU and scanner heaters must be disabled because the temperature in the
machine could become too high, causing problems with toner clogging, or damage
to the scanner lamp stabilizer.
SM 2-99 D284/D285/D286/D287/D288/D289
Anti-Condensation Heaters for Scanner, PCU and Trays
Turn off the main power switch and disconnect the power supply cord when installing this option.
Accessory Check
Description Q’ty Shown in the Overview as
Tray Heater 1 #9
SCREW:SPRING WASHER:ROUND POINT:M4X10 1 -
Installation Procedure
In North America, this option has a decal [A] attached that says 110V-130V. Peel off this decal.
SM 2-100 D284/D285/D286/D287/D288/D289
Anti-Condensation Heaters for Scanner, PCU and Trays
Installation
5. Remove the rear cover [A] of the optional paper feed unit.
6. Connect the PFU harness [A] of the optional paper feed unit to the relay harness [B] of the
main unit and the heater harness [C].
• Put the PFU harness through the hole which is revealed when the bracket is
removed in step 6.
SM 2-101 D284/D285/D286/D287/D288/D289
Anti-Condensation Heaters for Scanner, PCU and Trays
7. Reattach the rear cover of the optional paper feed unit, securing brackets, and rear lower
cover of the main unit.
8. Connect the power supply cord and turn ON the main power.
Do the following two steps to set the anti-condensation heater to be constantly ON.
9. Set the setting of SP5-805-001 (Anti-Condensation Heater ON/OFF setting) to [1].
10. Manually disconnect the PCU and scanner heaters.
• The PCU and scanner heaters must be disabled because the temperature in the
machine could become too high, causing problems with toner clogging, or damage
to the scanner lamp stabilizer.
SM 2-102 D284/D285/D286/D287/D288/D289
Anti-Condensation Heaters for Scanner, PCU and Trays
Turn off the main power switch and disconnect the power supply cord when installing this option.
Installation
Accessory Check
Description Q’ty Shown in the Overview as
Tray Heater 1 #9
SCREW:SPRING WASHER:ROUND POINT:M4X10 1 -
Installation Procedure
In North America, this option has a decal [A] attached that says 110V-130V. Peel off this decal.
SM 2-103 D284/D285/D286/D287/D288/D289
Anti-Condensation Heaters for Scanner, PCU and Trays
6. Connect the PFU harness [A] of the optional paper feed unit to the relay harness [B] of the
main unit and the heater harness [C].
• Put the PFU harness through the hole which is revealed when the bracket is
removed in step 4.
SM 2-104 D284/D285/D286/D287/D288/D289
Anti-Condensation Heaters for Scanner, PCU and Trays
Installation
7. To gain access to the connector at the back of the board, remove the controller board’s
screws and clamp.
8. Tilt the controller board to the front to expose the connector, and then connect the heater
harness.
9. Reattach the rear cover of the paper feed unit PB3150, securing brackets, and rear lower
cover of the main unit.
SM 2-105 D284/D285/D286/D287/D288/D289
Anti-Condensation Heaters for Scanner, PCU and Trays
10. Connect the power supply cord and turn ON the main power.
Do the following two steps to set the anti-condensation heater to be constantly ON.
11. Set the setting of SP5-805-001 (Anti-Condensation Heater ON/OFF setting) to [1].
12. Manually disconnect the PCU and scanner heaters.
• The PCU and scanner heaters must be disabled because the temperature in the
machine could become too high, causing problems with toner clogging, or damage
to the scanner lamp stabilizer.
Turn off the main power switch and disconnect the power supply cord when installing this option.
Accessory Check
Description Q’ty Shown in the Overview as
Tray Heater 1 #9
SCREW:SPRING WASHER:ROUND POINT:M4X10 1 -
Installation Procedure
In North America, this option has a decal [A] attached that says 110V-130V. Peel off this decal.
SM 2-106 D284/D285/D286/D287/D288/D289
Anti-Condensation Heaters for Scanner, PCU and Trays
3. Pass the harness of the heater [A] for the optional tray out through the hole in the inner rear
frame of the optional LCT unit, and then attach it ( x1).
Installation
4. Remove the bracket [A].
SM 2-107 D284/D285/D286/D287/D288/D289
Anti-Condensation Heaters for Scanner, PCU and Trays
6. Connect the PFU harness [A] of the optional LCT unit to the relay harness [B] of the main
unit and the heater harness [C].
• Put the PFU harness through the hole which is revealed when the bracket is
removed in step 4.
7. Reattach the rear cover of the optional LCT unit, securing brackets, and rear lower cover of
the main unit.
8. Connect the power supply cord and turn ON the main power.
Do the following two steps to set the anti-condensation heater to be constantly ON.
1. Set the setting of SP5-805-001 (Anti-Condensation Heater ON/OFF setting) to [1].
2. Manually disconnect the PCU and scanner heaters.
• The PCU and scanner heaters must be disabled because the temperature in the
machine could become too high, causing problems with toner clogging, or damage
to the scanner lamp stabilizer.
SM 2-108 D284/D285/D286/D287/D288/D289
1 Bin Tray BN3110 (D3CQ)
Installation
1 Tray 1
2 1-bin tray unit 1
3 Tray support bar 1
4 Harness 1
5 Gear 1
6 Screw: M3 x 8 2
7 Harness cover 1
8 Paper support guide 1 Not used for this machine
• When installing this option, turn OFF the main power and unplug the power cord from
the wall socket. If installing without turning OFF the main power, an electric shock or a
malfunction may occur.
• When attaching this 1-bin tray unit at the same time as the following peripherals, attach
the one-bin tray first. Otherwise, the 1-bin tray’s exit tray cannot be attached.
- Internal Shift Tray SH3070 (D691)
- Side Tray Type M3 (D725)
- Bridge Unit BU3070 (D685)
• To use together with the “Internal Finisher SR3130” or “Internal Finisher SR3180”, first
SM 2-109 D284/D285/D286/D287/D288/D289
1 Bin Tray BN3110 (D3CQ)
attach the bottom plate of Internal Finisher SR3130 and Internal Finisher SR3180, and
then install the 1-bin tray.
1. Remove the orange tape and shipping retainers.
2. Remove the accessories (fixing screws, etc.) provided with the machine.
3. Open the right cover, and remove the upper front cover.
• When removing the upper front cover, release the hooks at the back of the cover.
• Tilt the operation panel [B] upward to a horizontal position, and then remove the
upper front cover [A].
SM 2-110 D284/D285/D286/D287/D288/D289
1 Bin Tray BN3110 (D3CQ)
Installation
6. Tuck in the lever [A] for detecting when the tray is full.
7. Open the front cover, and then remove the upper left cover [A] by pulling it towards the front
( ×1).
8. Release the hooks [A], and remove the left rear cover [B].
SM 2-111 D284/D285/D286/D287/D288/D289
1 Bin Tray BN3110 (D3CQ)
9. Remove the inverter tray [A], and tray support rod cover [B] ( ×1).
SM 2-112 D284/D285/D286/D287/D288/D289
1 Bin Tray BN3110 (D3CQ)
Installation
13. Attach the harness provided with the accessories.
SM 2-113 D284/D285/D286/D287/D288/D289
1 Bin Tray BN3110 (D3CQ)
15. Hook the 1-bin tray [A] onto the 1-bin tray unit, aligning the positions in the blue circle.
16. Connect the harness to the 1-bin tray, and bring it around.
17. Insert the tray support bar firmly in the 1-bin tray, and attach the harness cover [A].
SM 2-114 D284/D285/D286/D287/D288/D289
1 Bin Tray BN3110 (D3CQ)
Installation
Checking the Position of the Paper Exit Feeler
Check the following points for the paper exit feeler [A] at the paper exit.
• It can move in line with the ejection of paper
• It holds contact with the surface of the ejected paper and is still movable
SM 2-115 D284/D285/D286/D287/D288/D289
Internal Shift Tray SH3070 (D691)
• When installing this option, turn OFF the main power and unplug the power cord from
the wall socket. If installing without turning OFF the main power, an electric shock or a
malfunction may occur.
• The internal shift tray cannot be used together with the following peripherals:
- Side Tray Type M3 (D725)
- Internal Finisher SR 3180 (D766)
- Internal Finisher SR 3130 (D690)
- Bridge Unit BU3070 (D685)
- Internal Multi-fold Unit FD3000 (M482-17, -21)
• To use together with the "1 Bin Tray BN3110 (D3CQ)", attach the "1 Bin Tray BN3110
(D3CQ)" first before installing the internal shift tray.
SM 2-116 D284/D285/D286/D287/D288/D289
Internal Shift Tray SH3070 (D691)
1. Remove the orange tapes, shipping retainers, and provided accessories (fixing screws, etc.).
Installation
2. Attach the tray cover [B] to the shift tray [A].
SM 2-117 D284/D285/D286/D287/D288/D289
Internal Shift Tray SH3070 (D691)
SM 2-118 D284/D285/D286/D287/D288/D289
Internal Shift Tray SH3070 (D691)
7. Attach the Mylar sheets [A] at the sides of the paper exit cover.
• Make sure to attach the Mylar as shown in the photo below. This is to prevent
curling when the paper lands in the tray.
Installation
• The Mylar’s top edge should be 0-2.5mm from the top edge of the paper exit cover,
i.e. between the two red lines.
• The Mylar's side edge should be flush against the side of the cover, i.e. along the
yellow dotted line.
8. Reattach the paper exit tray and close the right door.
9. Tuck in the lever [A] for detecting when the tray is full.
SM 2-119 D284/D285/D286/D287/D288/D289
Internal Shift Tray SH3070 (D691)
11. Do not use the lever supplied with the optional unit. Doing so may affect the stacking
function.
12. Turn ON the main power.
13. Check that paper output to the shift tray can be selected at the operation panel, and check
the operation.
SM 2-120 D284/D285/D286/D287/D288/D289
Side Tray Type M3 (D725)
Installation
1 Left Extension Tray 1
2 Upper Extension Tray 1
3 Fixing Plate 1
4 Knob Screw 1
5 Tapping screw - M3 x 8 1
6 Tapping screw - M4 x 14 1
7 Bracket 1
8 Paper Support Guide 1
9 Driven Roller (Flat) 1
- SHEET:NOTE_OPTIONAL_UNIT:EXP 1
• When installing this option, turn OFF the main power and unplug the power cord from
the wall socket. If installing without turning OFF the main power, an electric shock or a
malfunction may occur.
• The side tray cannot be used together with the following peripherals:
- Internal Shift Tray SH3070 (D691)
- Bridge Unit BU3070 (D685)
- Internal Finisher SR 3180 (D766)
SM 2-121 D284/D285/D286/D287/D288/D289
Side Tray Type M3 (D725)
SM 2-122 D284/D285/D286/D287/D288/D289
Side Tray Type M3 (D725)
4. Tuck in the lever [A] for detecting when the tray is full.
Installation
5. Remove the driven roller [B] at the machine’s exit tray and attach the supplied driven roller
[A].
• Insert a flathead screwdriver into the depression in the center, and then, lifting the
driven roller, unlock the part indicated by the red arrow.
• When attaching the driven roller, push its center all the way in until it clicks.
SM 2-123 D284/D285/D286/D287/D288/D289
Side Tray Type M3 (D725)
7. Open the right cover, and then remove the upper front cover [A].
• When removing the upper front cover, release the hooks at the back of the cover.
• Tilt the operation panel [B] upward to a horizontal position, and then remove the
upper front cover [A].
SM 2-124 D284/D285/D286/D287/D288/D289
Side Tray Type M3 (D725)
Installation
9. Attach the bracket [A].
SM 2-125 D284/D285/D286/D287/D288/D289
Side Tray Type M3 (D725)
13. Attach the upper extension tray [A] and the left extension tray [B].
SM 2-126 D284/D285/D286/D287/D288/D289
Bridge Unit BU3070 (D685)
Installation
1 Tapping Screw- M3 × 8 1
2 Screw - M4 1
3 Knob Screw - M4 1
4 Right Front Bracket 1
5 Upper Left Cover 1
6 Left Front Bracket 1
7 Paper Support Guide 1
8 Driven Roller (Flat) 1
- SHEET:NOTE_OPTIONAL_UNIT:EXP 1
• When installing this option, turn OFF the main power and unplug the power cord from
the wall socket. If installing without turning OFF the main power, an electric shock or a
malfunction may occur.
• The bridge unit cannot be used together with the following peripherals:
- Internal Shift Tray SH3070 (D691)
- Side Tray Type M3 (D725)
- Internal Finisher SR 3180 (D766)
- Internal Finisher SR 3130 (D690)
- Internal Multi-fold Unit FD3000 (M482-17, -21)
• To use together with the "1 Bin Tray BN3110 (D3CQ)", attach the "1 Bin Tray BN3110
(D3CQ)" first before installing the bridge unit.
SM 2-127 D284/D285/D286/D287/D288/D289
Bridge Unit BU3070 (D685)
1. Remove the orange tapes, shipping retainers, and provided accessories (fixing screws, etc.).
SM 2-128 D284/D285/D286/D287/D288/D289
Bridge Unit BU3070 (D685)
5. Tuck in the lever [A] for detecting when the tray is full.
Installation
6. Remove the driven roller [B] at the machine’s exit tray and attach the supplied driven roller
[A].
• Insert a flathead screwdriver into the depression in the center, and then, lifting the
driven roller, unlock the part indicated by the red arrow.
• When attaching the driven roller, push its center all the way in until it clicks.
SM 2-129 D284/D285/D286/D287/D288/D289
Bridge Unit BU3070 (D685)
10. Open the right cover, and then remove the upper front cover [A].
SM 2-130 D284/D285/D286/D287/D288/D289
Bridge Unit BU3070 (D685)
• When removing the upper front cover, release the hooks at the back of the cover.
• Tilt the operation panel [B] upward to a horizontal position, and then remove the
upper front cover [A].
Installation
11. Attach the right front bracket [A].
12. Attach the bridge unit to the machine (using the knob screw [A]).
13. Attach the covers removed in step 9 and step 10, and then close the right cover.
SM 2-131 D284/D285/D286/D287/D288/D289
Bridge Unit BU3070 (D685)
14. Attach the upper left cover [A] provided with the accessories.
16. Complete the bridge unit attachment. Refer to the procedure for connecting the optional unit
downstream of the bridge unit.
• Booklet Finisher SR3240 (D3BB) (Booklet Finisher SR3240 / Finisher SR3230)
• Finisher SR3230 (D3BA) (Booklet Finisher SR3240 / Finisher SR3230)
• Booklet Finisher SR3220 (D3B9) (Booklet Finisher SR3220 (D3B9))
• Finisher SR3210 (D3B8) (Finisher SR3210 (D3B8))
17. After the finisher is installed, turn ON the main power.
18. Check that the finisher can be selected at the operation panel.
SM 2-132 D284/D285/D286/D287/D288/D289
Internal Multi-fold Unit FD3000 (M482-17, -21)
Installation
1 Paper Exit Tray 1
2 Base Plate 1
3 Correction Plate for Side to side 1
registration
4 Coin Screw M4 1
5 Screw M4x6 1
6 Screw M3x6 1
7 Bind Screw M3x6 3
8 Coin Screw M4x8 4
9 Paper Exit Guide (Relay) 1 Use this when connecting the finisher beyond
the internal multi-fold unit.
10 Paper Relay Cover 1
11 Left Upper Cover 1 Use this when connecting the finisher beyond
the internal multi-fold unit.
12 Support Tray: Shift 1 Use this for the Finisher SR3230/SR3240 shift
tray.
13 Support Tray: Proof 1 Use this for the Finisher SR3230/SR3240 proof
tray.
14 Driven Roller (Flat) 1
15 Paper Support Guide (Small) 1
16 Cushion (Top/Front) 1 Not used for this machine.
17 Cushion (Rear) 1
18 Cushion (Paper Entrance) 1
19 Cushion (Short) 1 Not used for this machine.
- Sheet (applying pressure to the 1
folding roller)
- Sheet (attaching the paper support 1
guide)
- Sheet (keeping the accessories) 1
- Sheet (about interference with the 1
finisher's I/F cables)
SM 2-133 D284/D285/D286/D287/D288/D289
Internal Multi-fold Unit FD3000 (M482-17, -21)
Use the paper exit tray [1] and the paper relay cover [10].
Use the paper exit guide (relay) [9] and the left upper cover [11].
The customer should keep the unused accessories included with the product. When connecting
a finisher that was purchased separately or when disconnecting the finisher that is connected
downstream from the internal multi-fold unit, if the customer did not keep the necessary
accessories, order them as service parts.
• When installing this option, turn OFF the main power and unplug the power cord from
the wall socket. If installing without turning OFF the main power, an electric shock or a
malfunction may occur.
SM 2-134 D284/D285/D286/D287/D288/D289
Internal Multi-fold Unit FD3000 (M482-17, -21)
• For using this option together with "1 Bin Tray BN3110 (D3CQ)", attach the bottom plate
of this option at the beginning, then install the "1 Bin Tray BN3110 (D3CQ)", followed by
installing this option.
Installation
1. Unpack the internal multi-fold unit [A].
Hold the parts circled in blue. Do not hold other parts. Doing so may damage exterior cover
or deform the frame.
2. Remove the orange tapes and shipping retainers, and take out the accessories (fixing
screws, etc.) provided with this unit.
• When removing the upper front cover, release the hooks at the back of the cover.
SM 2-135 D284/D285/D286/D287/D288/D289
Internal Multi-fold Unit FD3000 (M482-17, -21)
3. Open the right cover, and remove the upper front cover [A].
• When removing the upper front cover, release the hooks at the back of the cover.
• Tilt the operation panel [B] upward to a horizontal position, and then remove the
upper front cover [A].
SM 2-136 D284/D285/D286/D287/D288/D289
Internal Multi-fold Unit FD3000 (M482-17, -21)
Installation
5. Remove the paper exit feeler [A].
The removed paper exit feeler can be discarded.
6. Tuck in the lever [A] for detecting when the tray is full.
SM 2-137 D284/D285/D286/D287/D288/D289
Internal Multi-fold Unit FD3000 (M482-17, -21)
9. Open the front cover, and remove the upper left cover [A] by sliding it in the direction of the
arrow ( ×1).
10. Release the hooks [A], and remove the left rear cover [B].
SM 2-138 D284/D285/D286/D287/D288/D289
Internal Multi-fold Unit FD3000 (M482-17, -21)
Installation
12. Remove the driven roller [B] at the machine’s exit tray and attach the supplied driven roller
[A].
• Insert a flathead screwdriver into the depression in the center, and then, lifting the
driven roller, unlock the part indicated by the red arrow.
• When attaching the driven roller, push its center all the way in until it clicks.
SM 2-139 D284/D285/D286/D287/D288/D289
Internal Multi-fold Unit FD3000 (M482-17, -21)
13. Attach the paper support guide (small) to the exit tray (hook x2).
1. Align and insert the support guide’s tabs under the notches in the discharge brush
frame [A] upward at an angle.
2. Rotate the support guide upward so that the support guide’s hooks [C] become
horizontal to the discharge brush frame [B].
SM 2-140 D284/D285/D286/D287/D288/D289
Internal Multi-fold Unit FD3000 (M482-17, -21)
• Do not continue to hold the support guide at an angle when pushing it in.
Otherwise you might cause faulty attachment or damage to the hooks.
Installation
3. Holding the back of the discharge brush frame with the forefingers, push the hooks in
horizontally one at a time until they click.
SM 2-141 D284/D285/D286/D287/D288/D289
Internal Multi-fold Unit FD3000 (M482-17, -21)
15. Attach the base plate (3 × 6). Before you attach it, insert the base plate’s 2 tabs [A] into the
slots in the machine.
16. Reattach the covers in the following order: paper exit cover and upper front cover. Then
close the front cover and right door.
17. Attach the cushions to the internal multi-fold unit.
• When attaching the cushion (paper entrance) [1], align the cutout [A] with the top of the
upper cover.
• When attaching the cushion (rear) [2], align it with a point 3 mm from the left edge [B].
SM 2-142 D284/D285/D286/D287/D288/D289
Internal Multi-fold Unit FD3000 (M482-17, -21)
Installation
18. Open the front cover of the internal multi-fold unit, and then secure the 2 screws in the
recesses.
• This operation is required to apply pressure to the internal multi-fold unit roller when
attaching it. The screw holes become inaccessible when the unit is attached to the
machine, so be sure to perform this in advance.
• Be sure to turn the screws until they stop. It is not necessary to continue tightening
them.
19. Temporarily place the internal multi-fold unit [A] on the base plate.
20. Open the front cover of the internal multi-fold unit, and then, holding the exit tray frame [A]
and the top edge of the opening [B], lift the internal multi-fold unit and attach it to the
machine.
• Lower the lever [C] to keep the paper guide plate open during operation, because the
plate might be deformed if a strong force is applied while the guide plate is closed.
SM 2-143 D284/D285/D286/D287/D288/D289
Internal Multi-fold Unit FD3000 (M482-17, -21)
• Hold the metal frame part of the opening [B], not the exterior cover, to avoid the
deformation of the cover.
• Be careful not to touch the mylar sheet [D] located behind.
• Be careful not to let the securing bracket [A] get caught between the internal
multi-fold unit and the machine.
SM 2-144 D284/D285/D286/D287/D288/D289
Internal Multi-fold Unit FD3000 (M482-17, -21)
22. Temporarily attach the internal multi-fold unit with the supplied coin screw (M4x1).
• The unit is only temporarily attached at this stage, so leave the screws loose.
• Fix the screw to the left screw hole [A] of the two screw holes. Do not use the right
Installation
screw hole [B].
23. Attach the correction plate for side-to-side registration [A] to the machine (M3x6).
• Partially secure the adjusting screw [B] on the upper part of the correction plate,
and then secure the screw [C] at the bottom part of the plate.
24. Connect the cable [A] of the internal multi-fold unit to the machine.
SM 2-145 D284/D285/D286/D287/D288/D289
Internal Multi-fold Unit FD3000 (M482-17, -21)
26. Feed A3/DLT paper (any brand) from Tray 2 and check the scale [A].
Select the [User Tools] icon > [Machine Features] > [Printer Features] > [List/ Test Print] >
[Operation Test].
27. Check the movement at the paper edge from the leading to trailing edges, and turn the
adjusting screws of the correction plate to adjust the internal multi-fold unit’s position until
the deviation stays within 2 marks on the scale. (Each mark represents 1 mm.)
• [A]: When the paper edge shifts towards the front, turn the adjusting screw clockwise.
• [B]: When the paper edge shifts towards the rear, turn the adjusting screw
counterclockwise.
SM 2-146 D284/D285/D286/D287/D288/D289
Internal Multi-fold Unit FD3000 (M482-17, -21)
28. After registration, tighten the coin screw [A] to secure the internal multi-fold unit.
• When you fully open the front cover of the internal multi-fold unit, it may interfere
with the machine’s upper front cover, causing the internal multi-fold unit to become
Installation
misaligned. Therefore, tighten the screw [A] with a stubby screwdriver.
29. Reattach the hooks [A], and re-install the left rear cover [B].
30. When attaching the finisher beyond the internal multi-fold unit, attach the supplied paper exit
guide (No.9). For details, refer to When Attaching the Finisher Beyond the Internal Multi-
Fold Unit.
SM 2-147 D284/D285/D286/D287/D288/D289
Internal Multi-fold Unit FD3000 (M482-17, -21)
• Reattach the left upper cover with the mylar sheets [B] sandwiched behind it. The mylar
sheets must not catch on or hang over the left upper cover, as shown by [C].
SM 2-148 D284/D285/D286/D287/D288/D289
Internal Multi-fold Unit FD3000 (M482-17, -21)
Installation
34. Tighten the screws to secure the paper exit tray (coin screw x2 :M4).
35. Attach the paper relay cover (coin screw x2: M4)
SM 2-149 D284/D285/D286/D287/D288/D289
Internal Multi-fold Unit FD3000 (M482-17, -21)
1. Attach the paper exit guide (relay) [A] provided with this unit. (coin screw x2)
When attaching the paper exit tray, do not put the movable plate [B] under the paper exit
tray, because that would interfere with the operation of the internal multi-fold unit.
2. Attach the left upper cover [A] provided with this unit.
SM 2-150 D284/D285/D286/D287/D288/D289
Booklet Finisher SR3240 / Finisher SR3230
• To attach this optional unit, the following optional units are required.
Installation
- Bridge Unit BU3070 (D685) or Internal Multi-Fold Unit FD3000 (D3E4)
- LCIT PB3170/PB3230 (D695) or Paper Feed Unit PB3150 (D694)
SM 2-151 D284/D285/D286/D287/D288/D289
Booklet Finisher SR3240 / Finisher SR3230
• When installing this option, turn OFF the main power and unplug the power cord from
the wall socket. If installing without turning OFF the main power, an electric shock or a
malfunction may occur.
• Before installing this option, attach the "Bridge Unit BU3070 (D685)" or "Internal Multi-
Fold Unit FD3000 (D3E4)" first.
• Attach the "LCIT PB3170/PB3230 (D695)" or "Paper Feed Unit PB3210/PB3220
(D787)" first before installing this option.
1. Remove the external orange tape and shipping retainers.
SM 2-152 D284/D285/D286/D287/D288/D289
Booklet Finisher SR3240 / Finisher SR3230
2. Open the front cover, and remove the orange tapes, shipping retainers and fixing bracket
[A].
Keep the screws that were removed when removing the fixing bracket [A] and reuse them
for attaching the supplied booklet stapler unit fixing cover [A] in step 4.
Installation
3. Pull out the saddle stitch unit and remove the fixing bracket [A] at the lower part of the
finisher.
SM 2-153 D284/D285/D286/D287/D288/D289
Booklet Finisher SR3240 / Finisher SR3230
4. Attach the supplied booklet stapler unit fixing cover [A]. (Booklet Finisher SR3240 only).
When attaching Punch Unit PU3060, it is not necessary to attach this cover.
5. Pull out the saddle stitch unit [A] again, and remove the orange tape and shipping retainers
(Booklet Finisher SR3240 only).
SM 2-154 D284/D285/D286/D287/D288/D289
Booklet Finisher SR3240 / Finisher SR3230
Installation
9. Attach the entrance guide plate [A] ( ×2: 3x6).
SM 2-155 D284/D285/D286/D287/D288/D289
Booklet Finisher SR3240 / Finisher SR3230
• Attach the screw so that the screw head is at the center of the mark.
12. Clean the right side of the upper cover with a cloth moistened with alcohol, and then attach
the cushion to the finisher.
• Make sure that the cushion is aligned with the rear-lower edge [A] of the upper cover.
SM 2-156 D284/D285/D286/D287/D288/D289
Booklet Finisher SR3240 / Finisher SR3230
13. Connect the cable of the finisher to the connector of the Internal Multi-Fold Unit. (Only when
the Internal Multi-Fold Unit is installed.)
Installation
14. Remove the screw on the connection lever [A] and pull the lever.
15. Connect the finisher to the main unit, and then push in the connection lever [A] to fasten it to
the main unit.
SM 2-157 D284/D285/D286/D287/D288/D289
Booklet Finisher SR3240 / Finisher SR3230
16. Connect the interface cable [A] to the machine. (Only when the Bridge Unit is installed.)
SM 2-158 D284/D285/D286/D287/D288/D289
Booklet Finisher SR3240 / Finisher SR3230
22. Check that the finisher can be selected on the operation panel, and check the finisher’s
operation.
Installation
After installing a finisher, make sure that the side-to-side registration of the finisher matches that
of the main machine.
SM 2-159 D284/D285/D286/D287/D288/D289
Booklet Finisher SR3240 / Finisher SR3230
When using B4, LG or larger paper, or when using limp paper, the sheet may become bent,
resulting in premature full detection.
SM 2-160 D284/D285/D286/D287/D288/D289
Booklet Finisher SR3240 / Finisher SR3230
This can be solved by attaching the proof support tray [B] on the proof tray [A].
Installation
Problem that may occur after attaching this support tray:
When printing A4, LT or smaller paper with the support tray, the machine stacks only 200 sheets,
which is less than the standard specification of 250 sheets.
When printing B4, LG or larger paper with the support tray, the machine stacks 50 sheets, which
is the same as the standard specification.
Support Tray: Proof Tray ("2" marked on the back) provided with the Internal
Multi-Fold Unit FD3000
By attaching Support Tray: Proof [A], more sheets can be stacked when delivering z-folded
sheets to the proof tray, preventing premature full detection.
SM 2-161 D284/D285/D286/D287/D288/D289
Booklet Finisher SR3240 / Finisher SR3230
Support Tray: Shift Tray ("3" marked on the back) provided with the Internal Multi-
Fold Unit FD3000
By attaching Support Tray: Shift [A], more sheets can be stacked when delivering z-folded sheets
to the shift tray, preventing premature full detection.
The sensor is located at the paper exit. During the installation, be careful not to remove the
feeler.
SM 2-162 D284/D285/D286/D287/D288/D289
Punch Unit PU3060 (D706)
• This Punch Unit is for the Booklet Finisher SR3240 (D3BB)/Finisher SR3230 (D3BA)
Installation
2.18.1 ACCESSORY CHECK
No. Description Q’ty Remarks
1 Punch Unit 1
2 Registration Guide Plate 1
3 Punch Waste Paper Guide 1
4 Hopper 1
5 Hopper Bracket 1
6 Harness 1
7 Tapping Screw- M3×6 15
8 Clip Ring 1
9 Side-to-side Detection Unit 1
10 Punch Unit Movement Motor Unit 1
11 Punch Unit Stay 1
12 Cover 1
SM 2-163 D284/D285/D286/D287/D288/D289
Punch Unit PU3060 (D706)
• When installing this option, turn OFF the main power and unplug the power cord from
the wall socket. If installing without turning OFF the main power, an electric shock or a
malfunction may occur.
1. Remove the rear upper cover [A]. ( ×2)
3. For booklet finisher SR3240, remove the cover [A] of the booklet finisher unit.
SM 2-164 D284/D285/D286/D287/D288/D289
Punch Unit PU3060 (D706)
Installation
5. Remove the punch guide plate [A].
SM 2-165 D284/D285/D286/D287/D288/D289
Punch Unit PU3060 (D706)
• After inserting the front tab of the punch waste paper guide into the frame [B] of the
finisher, insert the rear tab into the frame [C].
8. Attach the hopper bracket [A], inserting it from the outside frame of the finisher. ( ×2, 2
hooks)
SM 2-166 D284/D285/D286/D287/D288/D289
Punch Unit PU3060 (D706)
• Hook the hooks of the hopper bracket onto the back side of the frame.
Installation
• Hook the upper frame of the hopper bracket onto the outside frame of the finisher.
SM 2-167 D284/D285/D286/D287/D288/D289
Punch Unit PU3060 (D706)
SM 2-168 D284/D285/D286/D287/D288/D289
Punch Unit PU3060 (D706)
Installation
• Insert the front pins of the side-to-side detection unit into the holes in the frame.
• After inserting the pins [B] of the punch unit stay into the front and rear holes in the
punch unit, fix the punch unit with two screws.
SM 2-169 D284/D285/D286/D287/D288/D289
Punch Unit PU3060 (D706)
• Rear
• Front
SM 2-170 D284/D285/D286/D287/D288/D289
Punch Unit PU3060 (D706)
13. Attach the punch unit movement motor unit [A]. ( ×2)
Installation
• Engage the gear [B] of the punch unit movement motor unit with the rack [C] of the
punch unit.
14. Connect the harness of the hopper sensor to the connector of the finisher. ( ×1)
SM 2-171 D284/D285/D286/D287/D288/D289
Punch Unit PU3060 (D706)
15. Connect the harness of the punch unit to the connector of the registration drive unit. ( ×1)
16. Connect the harness of the punch unit to the main board, and then clamp it. ( ×2, ×2)
17. Connect the harness [B] of the punch unit movement motor unit and the harness [C] of the
side-to-side detection unit to the punch unit board [A].
SM 2-172 D284/D285/D286/D287/D288/D289
Punch Unit PU3060 (D706)
18. Attach the supplied cover [A] to the punch unit board.
Installation
19. Fix all the harnesses of the punch unit PU3060. ( ×8)
21. Attach the rear upper cover, the rear lower cover, the inner cover, and the punch guide plate.
SM 2-173 D284/D285/D286/D287/D288/D289
Booklet Finisher SR3220 (D3B9)
• To attach this optional unit, the following optional units are required.
- Bridge Unit BU3070 (D685) or Internal Multi-Fold Unit FD3000 (D3E4)
- LCIT PB3170/PB3230 (D695) or Paper Feed Unit PB3150 (D694)
SM 2-174 D284/D285/D286/D287/D288/D289
Booklet Finisher SR3220 (D3B9)
• When installing this option, turn OFF the main power and unplug the power cord from
the wall socket. If installing without turning OFF the main power, an electric shock or a
Installation
malfunction may occur.
• Before installing this option, attach the “Bridge Unit BU3070 (D685)” or "Internal Multi-
Fold Unit FD3000 (D3E4)"first.
• Attach the “LCIT PB3170/ PB3230 (D695)” or “Paper Feed Unit PB3210/PB3220
(D787)” first before installing this option.
• This finisher is light and has a high center of gravity, so it easily topples when installing
or moving it. Therefore, it is equipped with the stabilizer [A] attached to it when shipped.
Make sure to grip both front and back of the finisher at the top to prevent the unit from tipping
over.
When connecting or disconnecting the finisher to or from the main frame, slightly move it in the
direction indicated with the yellow arrow.
Grip here
Grip here
Direction for
Grip here connecting/
disconnecting
Move direction
Grip here
SM 2-175 D284/D285/D286/D287/D288/D289
Booklet Finisher SR3220 (D3B9)
Rev. 08/15/2017
• When the finisher has to be lifted up, for instance, when moving it over an object on the
ground, hold the stay of the slide rail or the bottom frame. DO NOT hold the ground
plate or caster. The parts to be holded for lifting up
Caster
Ground plate
Bottom frame
Connection lever
Front cover
SM 2-176 D284/D285/D286/D287/D288/D289
Booklet Finisher SR3220 (D3B9)
Installation
2. Remove the external orange tape and shipping retainers.
3. Open the front cover, and then remove the filament tape and packing materials.
4. Remove the fixing bracket [A].
SM 2-177 D284/D285/D286/D287/D288/D289
Booklet Finisher SR3220 (D3B9)
5. Pull out the saddle stitch unit [A], and remove the filament tape and packing materials.
SM 2-178 D284/D285/D286/D287/D288/D289
Booklet Finisher SR3220 (D3B9)
Installation
10. Clean the right side of the upper cover with a cloth moistened with alcohol, and then attach
the cushion to the finisher.
• Make sure that the cushion is aligned with the left-upper edge [A] of the upper cover.
If the internal multi-fold unit is installed on the main machine, the cushion is too long. So
cut off a section of the cushion at the notch in the cushion, so that the cushion does not
interfere with the I/F connector [A] of the finisher.
SM 2-179 D284/D285/D286/D287/D288/D289
Booklet Finisher SR3220 (D3B9)
If the machine is equipped with the internal multi-fold unit, attach the joint bracket [A] only.
SM 2-180 D284/D285/D286/D287/D288/D289
Booklet Finisher SR3220 (D3B9)
Installation
• Attach the screw so that the screw head is at the center of the mark.
SM 2-181 D284/D285/D286/D287/D288/D289
Booklet Finisher SR3220 (D3B9)
13. If the internal multi-fold unit is installed, connect the finisher cable to the connector on the
internal multi-fold unit.
14. Remove the screw on the connection lever [A] and pull the lever.
15. Connect the finisher to the main unit, and then push in the connection lever [A] to fasten it to
the main unit. ( x1)
When the Internal Multi-Fold Unit is installed, check that the two cables of the finisher do not
cross each other, before connecting the finisher.
SM 2-182 D284/D285/D286/D287/D288/D289
Booklet Finisher SR3220 (D3B9)
Installation
16. Connect the interface cable [A] to the machine (only when the bridge unit is installed).
SM 2-183 D284/D285/D286/D287/D288/D289
Booklet Finisher SR3220 (D3B9)
SM 2-184 D284/D285/D286/D287/D288/D289
Booklet Finisher SR3220 (D3B9)
Proof Support Tray ("1" marked on the back), provided with this finisher
When using B4, LG or larger paper, or when using limp paper, the sheet may become bent,
resulting in premature full detection.
Installation
This can be solved by attaching the proof support tray [B] on the proof tray [A].
SM 2-185 D284/D285/D286/D287/D288/D289
Finisher SR3210 (D3B8)
• To attach this optional unit, the following optional units are required.
- Bridge Unit BU3070 (D685) or Internal Multi-Fold Unit FD3000 (D3E4)
- LCIT PB3170/PB3230 (D695) or Paper Feed Unit PB3150 (D694)
SM 2-186 D284/D285/D286/D287/D288/D289
Finisher SR3210 (D3B8)
• When installing this option, turn OFF the main power and unplug the power cord from
the wall socket. If installing without turning OFF the main power, an electric shock or a
Installation
malfunction may occur.
• Before installing this option, attach the “Bridge Unit BU3070 (D685)” or "Internal Multi-
Fold Unit FD3000 (D3E4)"first.
• Attach the “LCIT PB3170/ PB3230 (D695)” or “Paper Feed Unit PB3210/PB3220
(D787)” first before installing this option.
• This finisher is light and has a high center of gravity, so it easily topples when installing
or moving it. Therefore, it is equipped with the stabilizer [A] attached to it when shipped.
SM 2-187 D284/D285/D286/D287/D288/D289
Finisher SR3210 (D3B8)
3. Open the front cover, and then remove the orange tapes and shipping retainers.
SM 2-188 D284/D285/D286/D287/D288/D289
Finisher SR3210 (D3B8)
Installation
The fixing brackets are hooked to the metal plate, so slightly lift it and then remove it.
Be careful not to touch the encoder [D] at the back of the motor.
Be careful so that the fixing brackets do not come into contact with the feedout pawl HP
sensor.
SM 2-189 D284/D285/D286/D287/D288/D289
Finisher SR3210 (D3B8)
If they come into contact, check that the feeler [B] is positioned correctly.
SM 2-190 D284/D285/D286/D287/D288/D289
Finisher SR3210 (D3B8)
8. Clean the right side of the upper cover with a cloth moistened with alcohol, and then attach
the cushion to the finisher.
• Make sure that the cushion is aligned with the left-upper edge [A] of the upper cover.
Installation
If the internal multi-fold unit is installed on the main machine, the cushion is too long. So cut
off a section of the cushion at the notch in the cushion, so that the cushion does not interfere
with the I/F connector [A] of the finisher.
SM 2-191 D284/D285/D286/D287/D288/D289
Finisher SR3210 (D3B8)
10. Attach the joint bracket [A] to the main machine (M4x12).
If the machine is equipped with the bridge unit, attach the joint bracket [A] together with the L
type connecting bracket [B] of the bridge unit.
If the machine is equipped with the internal multi-fold unit, attach the joint bracket [A] only.
SM 2-192 D284/D285/D286/D287/D288/D289
Finisher SR3210 (D3B8)
• Attach the screw so that the screw head is at the center of the mark.
Installation
11. Connect the cable of the finisher to the connector of the Internal Multi-Fold Unit. (Only when
the Internal Multi-Fold Unit is installed.)
12. Remove the screw on the connection lever [A] and pull the lever.
SM 2-193 D284/D285/D286/D287/D288/D289
Finisher SR3210 (D3B8)
13. Connect the finisher to the main unit, and then push in the connection lever [A] to fasten it to
the main unit.
When the Internal Multi-Fold Unit is installed, check that the two cables of the finisher do not
cross each other, before connecting the finisher (for interference prevention).
14. Connect the interface cable [A] to the machine. (Only when the Bridge Unit is installed.)
SM 2-194 D284/D285/D286/D287/D288/D289
Finisher SR3210 (D3B8)
Installation
How to Check and Adjust the Side-to-Side Registration
Check the side-to-side registration by exiting to the proof tray. Print out an A3 sheet to the proof
tray. Using the markings on the front-most exit roller, check to see where the paper edge is
located when the paper is fed out. For purposes of accuracy, print out about 5 sets. If side-to-side
registration shift occurs, see the Troubleshooting section and make adjustments (Other
Problems).
SM 2-195 D284/D285/D286/D287/D288/D289
Finisher SR3210 (D3B8)
Proof Support Tray ("1" marked on the back), provided with this finisher
When using B4, LG or larger paper, or when using limp paper, the sheet may become bent,
resulting in premature full detection.
This can be solved by attaching the proof support tray [B] on the proof tray [A].
• To adjust the strength of the crimp between sheets of stapled paper, there is a setting to
select either single or double stapling.
• The crimp is weakened when there is an image (toner) at the point which is to be
stapled. There also is a setting to mask the image on the point for stapling, in order to
prevent the crimp from being weakened.
• Depending on users demands, explain the settings/methods of the settings by checking
the following instructions.
How to change the setting of Staple Method for the Stapleless Stapler
Use this procedure to select the type of stapling that is done by the stapleless stapler.
Note that if you change the finisher type from Internal Finisher SR3180 to Finisher SR3210,
which has the same type of stapleless staple unit, the current setting in [Stapling Method for
Stapleless Stapler] is not carried over, so configure the setting again.
SM 2-196 D284/D285/D286/D287/D288/D289
Finisher SR3210 (D3B8)
Installation
How to set Margin Erase for the Stapleless Stapler
1. Press the [User Tools] icon.
2. Press [Machine Features] > [System Setting] > [General Setting].
3. Press [Erase Margin for Stapleless Stapler].
SM 2-197 D284/D285/D286/D287/D288/D289
Punch Unit PU3050
• This Punch Unit is for the Booklet Finisher SR3220 (D3B9)/Finisher SR3210 (D3B8).
• When installing this option, turn OFF the main power and unplug the power cord from
the wall socket. If installing without turning OFF the main power, an electric shock or a
malfunction may occur.
1. Take out of the box, and remove the orange tape and shipping retainers.
2. Pull out the finisher interface cable, and move it away from the machine.
SM 2-198 D284/D285/D286/D287/D288/D289
Punch Unit PU3050
Installation
4. Open the top cover, and then remove the arm [A] ( ×1).
5. Open the finisher front cover, and remove the three knobs ( x1).
• Knobs with a lock mechanism are removed using a knob screwdriver or similar
while releasing the lock.
SM 2-199 D284/D285/D286/D287/D288/D289
Punch Unit PU3050
SM 2-200 D284/D285/D286/D287/D288/D289
Punch Unit PU3050
Installation
9. Remove the supporting plate [A] ( ×3).
SM 2-201 D284/D285/D286/D287/D288/D289
Punch Unit PU3050
11. Insert and attach the hopper guide plate [A] from the front ( ×4).
At this time, pass the harness [B] through the clamp [C].
SM 2-202 D284/D285/D286/D287/D288/D289
Punch Unit PU3050
Installation
Front [B]: Insert the holes in the stay over the embossed parts on the finisher.
Rear [C]: Place the shaft of the stay through the notch in the finisher.
13. Insert and attach the guide plate [A] from the rear ( ×2).
SM 2-203 D284/D285/D286/D287/D288/D289
Punch Unit PU3050
14. Insert and attach the side-to-side detection unit [A] from the rear ( ×2).
Front: The two shafts of the unit are passed through bearings in the finisher.
15. Connect the harness [A] of the hopper guide plate to the relay connector [B] of the side-to-
side detection unit, and then clamp the harness.
SM 2-204 D284/D285/D286/D287/D288/D289
Punch Unit PU3050
16. Insert and attach the punch unit [A] from the rear.
Installation
17. Attach the punch unit movement motor unit [A] so that the gear [B] meshes firmly ( ×2).
SM 2-205 D284/D285/D286/D287/D288/D289
Punch Unit PU3050
19. Connect the provided harness to the punch unit board [A] and the control board [B] of the
finisher ( ×6).
Use Harness (short) for SR3220 and Harness (long) for SR3210.
20. Remove the harness [A] from the clamp [B], and connect it to the punch unit board [C] (
×1).
SM 2-206 D284/D285/D286/D287/D288/D289
Punch Unit PU3050
21. Connect the harness [A] of the side-to-side detection unit to the relay connector [B] of the
harness ( ×1).
Installation
22. Connect the harness [A] of the punch unit movement motor unit to the punch unit board [B]
( ×1).
23. Attach the supplied cover [A] to the punch unit board.
SM 2-207 D284/D285/D286/D287/D288/D289
Punch Unit PU3050
For SR3210
SM 2-208 D284/D285/D286/D287/D288/D289
Internal Finisher SR3180 (D766)
Installation
1 Bottom Plate 1
2 Left Lower Cover 1
3 Paper Exit Tray 1
4 Tapping Screw: 3x8 2
5 Tapping Screw: 3x8 2
6 Tapping Screw: 3x8 2
7 Screw: M3x6 3
8 Tapping Screw: 3x6 1
9 Tapping Screw: 4x8 1
10 Slide Rail 1
11 Nylon Clamp 1
12 Paper Support Guide 1
13 Driven Roller (Flat) 1
- SHEET:NOTE_OPTIONAL_UNIT:EXP 1
SM 2-209 D284/D285/D286/D287/D288/D289
Internal Finisher SR3180 (D766)
• When installing this option, turn OFF the main power and unplug the power cord from
the wall socket. If installing without turning OFF the main power, an electric shock or a
malfunction may occur.
SM 2-210 D284/D285/D286/D287/D288/D289
Internal Finisher SR3180 (D766)
3. Remove the shaft [B] from the slide rail [A] ( x 1).
Installation
4. Remove the paper exit cover [A] ( x 2).
5. Place the slide rail [A] under the internal finisher [B].
6. Insert the shaft [A] into the holes in the slide rail and internal finisher, and then fasten with
the screw ( x 1).
SM 2-211 D284/D285/D286/D287/D288/D289
Internal Finisher SR3180 (D766)
10. Tuck in the lever [A] for detecting when the tray is full.
SM 2-212 D284/D285/D286/D287/D288/D289
Internal Finisher SR3180 (D766)
11. Open the front cover, and then remove the left upper cover [A] ( x 1).
Installation
12. Release the hooks [A], and remove the left rear cover [B].
13. Remove the inverter tray [A] and tray support plate [B] ( x 1).
SM 2-213 D284/D285/D286/D287/D288/D289
Internal Finisher SR3180 (D766)
14. Open the right cover, and then remove the upper front cover [A].
• When removing the upper front cover, release the hooks at the back of the cover.
• Tilt the operation panel [B] upward to a horizontal position, and then remove the
upper front cover [A].
SM 2-214 D284/D285/D286/D287/D288/D289
Internal Finisher SR3180 (D766)
Installation
17. Remove the paper exit lower cover [A].
• The lower inside cover can be removed together with the paper exit lower cover,
because the inside cover is secured to the paper exit lower cover with three
screws.
18. Remove the lower inside cover [B] from the paper exit lower cover [A] ( x 2).
SM 2-215 D284/D285/D286/D287/D288/D289
Internal Finisher SR3180 (D766)
19. Remove the fixing screws on the upper inside cover [A].
SM 2-216 D284/D285/D286/D287/D288/D289
Internal Finisher SR3180 (D766)
Installation
23. Install the lower inside cover (removed in step 18) [A] in the finisher ( x 2, Accessory
No.5).
24. Reattach the upper inside cover (removed in step 20) [A] ( x 2).
SM 2-217 D284/D285/D286/D287/D288/D289
Internal Finisher SR3180 (D766)
25. Reattach the paper exit cover [A] and the connector cover [B] (removed in step 15 and step
16).
• Touching the moving parts inside of the cover can result in an injury. To avoid this,
be sure to install the connector cover [B].
26. Reattach the tray support plate (removed in step 13) [A] ( x 1).
27. Reattach the covers (removed in step 14 and step 15), and close the right door.
28. Remove the driven roller [B] at the machine’s exit tray and attach the supplied driven roller
[A].
• Insert a flathead screwdriver into the depression in the center, and then, lifting the
driven roller, unlock the part indicated by the red arrow.
• When attaching the driven roller, push its center all the way in until it clicks.
SM 2-218 D284/D285/D286/D287/D288/D289
Internal Finisher SR3180 (D766)
Installation
[A]: The supplied driven roller has flat rollers.
[B]: The machine’s standard driven roller has drum-type rollers (as indicated by the red
frames).
29. Attach the paper support guide [A] (Tab x 4)
SM 2-219 D284/D285/D286/D287/D288/D289
Internal Finisher SR3180 (D766)
32. Attach the left upper cover [A] and the left rear cover [B] (removed in step 11 and step 12).
SM 2-220 D284/D285/D286/D287/D288/D289
Internal Finisher SR3180 (D766)
Installation
34. Attach the paper exit tray ( x 2, Accessory No.4).
SM 2-221 D284/D285/D286/D287/D288/D289
Internal Finisher SR3180 (D766)
37. Attach the nylon clamp [A] as shown below (Accessory No.9).
• To adjust the strength of the crimp between sheets of stapled paper, there is a setting to
select either single or double stapling.
• The crimp is weakened when there is an image (toner) at the point which is to be
stapled. There also is a setting to mask the image on the point for stapling, in order to
prevent the crimp from being weakened.
• Depending on users demands, explain the settings/methods of the settings by checking
the following instructions.
How to change the setting of Staple Method for the Stapleless Stapler
Use this procedure to select the type of stapling that is done by the stapleless stapler.
Note that if you change the finisher type from Finisher SR3210 to Internal Finisher SR3180,
which has the same type of stapleless staple unit, the current setting in [Stapling Method for
Stapleless Stapler] is not carried over, so configure the setting again.
SM 2-222 D284/D285/D286/D287/D288/D289
Internal Finisher SR3180 (D766)
Installation
How to set Margin Erase for the Stapleless Stapler
1. Press the [User Tools] icon.
2. Press [Machine Features] > [System Setting] > [General Setting].
3. Press [Erase Margin for Stapleless Stapler].
SM 2-223 D284/D285/D286/D287/D288/D289
Internal Finisher SR3130 (D690)
• When installing this option, turn OFF the main power and unplug the power cord from
the wall socket. If installing without turning OFF the main power, an electric shock or a
malfunction may occur.
of this option, attach the "1 Bin Tray BN3110 (D3CQ)", and then install this option.
• To use together with the "Punch Unit PU3040 (D716)", first attach the "Punch Unit
PU3040 (D716)" before installing this option.
1. Remove the orange tape and shipping retainers.
Installation
2. Remove the package accessories (fixing screws, etc.).
3. Remove the paper exit tray [A].
SM 2-225 D284/D285/D286/D287/D288/D289
Internal Finisher SR3130 (D690)
5. Tuck in the lever [A] for detecting when the tray is full.
6. Open the front cover, and then remove the upper left cover [A] ( ×1).
7. Release the hooks [A], and remove the left rear cover [B].
SM 2-226 D284/D285/D286/D287/D288/D289
Internal Finisher SR3130 (D690)
8. Remove the inverter tray [A], and the tray support plate [B] ( ×1).
Installation
9. Open the right cover, and then remove the upper front cover [A].
• When removing the upper front cover, release the hooks at the back of the cover.
• Tilt the operation panel [B] upward to a horizontal position, and then remove the
upper front cover [A].
SM 2-227 D284/D285/D286/D287/D288/D289
Internal Finisher SR3130 (D690)
SM 2-228 D284/D285/D286/D287/D288/D289
Internal Finisher SR3130 (D690)
13. Remove the fixing screws on the upper rear inner cover [A].
Installation
14. Remove the upper rear inner cover [A].
SM 2-229 D284/D285/D286/D287/D288/D289
Internal Finisher SR3130 (D690)
16. While pressing the bottom plate [A] into the area shown by the blue circle [B], insert it into
the slot shown by the blue circles [C] and [D].
SM 2-230 D284/D285/D286/D287/D288/D289
Internal Finisher SR3130 (D690)
Installation
18. Attach the upper rear inner cover.
19. Attach the paper exit cover.
20. Reattach the connector cover and the covers (removed in step 9 and step 10), and then
close the right door.
21. Remove the driven roller [B] at the machine’s exit tray and attach the supplied driven roller
[A].
• Insert a flathead screwdriver into the depression in the center, and then, lifting the
driven roller, unlock the part indicated by the red arrow.
• When attaching the driven roller, push its center all the way in until it clicks.
SM 2-231 D284/D285/D286/D287/D288/D289
Internal Finisher SR3130 (D690)
• Up to this point, the procedure is the same as punch unit installation (for fitting the
punch unit, refer to Step 3 and later of the punch unit installation procedure).
23. Slide the finisher front right cover [A] from left to right to attach it ( ×1).
SM 2-232 D284/D285/D286/D287/D288/D289
Internal Finisher SR3130 (D690)
25. Attach the entrance guide plate [B] to the finisher [A] ( ×2).
Installation
26. Slide the finisher [A] along the rail of the bottom plate from the left-hand side of the machine
to attach it ( ×1).
• Hold the front side [A] of the internal finisher as shown below to check if the internal
finisher is correctly set in the rail of the bottom plate.
SM 2-233 D284/D285/D286/D287/D288/D289
Internal Finisher SR3130 (D690)
28. Insert the upper left cover [A] from the front, and slide it to reattach it ( ×1).
• Because the weight is biased to the left of the machine if the internal finisher is
installed, stabilizers are required on the left side. Because they are included with
the finisher, install these stabilizers at the same time as you install the internal
finisher.
SM 2-234 D284/D285/D286/D287/D288/D289
Internal Finisher SR3130 (D690)
31. Move the stapler unit forward, then set the staple cartridge [A].
Installation
32. Reinstall the stapler unit, and then turn ON the main power.
33. Check that the finisher can be selected at the operation panel, and check the finisher
operation. Also when the punch unit is installed, check the punching operation.
SM 2-235 D284/D285/D286/D287/D288/D289
Punch Unit PU3040 (D716)
• When installing this option, turn the power to the machine off, and unplug the power
plug from the wall socket.
• If this option is installed when the power is on, it will result in an electric shock or a
malfunction.
• When installing this option together with the “Internal Finisher SR3130”, attach this
option first before installing the “Internal Finisher SR3130”
1. Take out from the box, and remove the filament tape and packing material.
2. Perform steps 1 to 22 of the installation procedure for the "Internal finisher SR3130".
SM 2-236 D284/D285/D286/D287/D288/D289
Punch Unit PU3040 (D716)
3. Change the position of the bracket [A] on the bottom plate ( ×1).
Installation
4. Replace the lock holder of the bottom plate with the lock holder [A] provided ( ×1).
SM 2-237 D284/D285/D286/D287/D288/D289
Punch Unit PU3040 (D716)
6. Pass the shafts [B] of the punch unit [A] through the bearings [C] in the bottom plate, and
attach the punch unit to the machine ( ×1, knob screw).
SM 2-238 D284/D285/D286/D287/D288/D289
Punch Unit PU3040 (D716)
7. Attach the front right cover [A] provided with the punch unit, inserting the claws ( ×1).
Installation
8. Insert the hopper [A].
9. Slide the finisher [A] along the rail of the bottom plate from the left of the machine, and then
attach it ( ×1).
SM 2-239 D284/D285/D286/D287/D288/D289
Punch Unit PU3040 (D716)
• Before fastening the screw, make sure that the finisher is correctly set in the rail of
the bottom plate.
• When installing the punch unit in a finisher which is already installed, remove the
entrance guide plate [A] ( ×2). Note that this step is unnecessary when installing
the finisher and punch unit at the same time.
10. Attach the lower rear cover [A] and the lower front cover [B] to the finisher ( ×2).
SM 2-240 D284/D285/D286/D287/D288/D289
Punch Unit PU3040 (D716)
12. Insert the upper left cover [A] from the front, and then attach it ( x1).
Installation
13. Connect the interface cable [A] to the machine.
SM 2-241 D284/D285/D286/D287/D288/D289
Key Counter Bracket Type M3
4. Attach the harness that comes from the key counter to the right side of the main machine
with the two clamps provided with the accessories (CLAMP:LWS-1211Z).
SM 2-242 D284/D285/D286/D287/D288/D289
Key Counter Bracket Type M3
Installation
6. Remove the rear lower gap cover [A].
SM 2-243 D284/D285/D286/D287/D288/D289
Key Counter Bracket Type M3
9. Connect the key counter harness to CN133 [A] of the BCU. ( ×1)
10. Secure the harness to the inside of the main frame with a clamp.
11. Remove the cut off part [A] of the rear right cover.
SM 2-244 D284/D285/D286/D287/D288/D289
Key Counter Bracket Type M3
12. Pass the harness from the key counter through the cut off part [A] of the right rear cover.
Installation
13. Reinstall all the covers on the main machine.
14. Peel off the double-sided tape on the key counter bracket, and attach the key counter to the
scanner right cover.
15. Reassemble the machine.
SM 2-245 D284/D285/D286/D287/D288/D289
Optional Counter Interface Unit Type M12 (B870-21)
• When installing this option, turn OFF the main power and unplug the power cord from
the wall socket. If installing without turning OFF the main power, an electric shock or a
malfunction may occur.
1. Remove the following exterior covers. (Exterior Covers)
• Rear cover
• Rear lower cover
2. Remove the controller box cover [A].
SM 2-246 D284/D285/D286/D287/D288/D289
Optional Counter Interface Unit Type M12 (B870-21)
Installation
3. Install the four stud stays [A] in the location as shown below.
4. Install the optional counter interface board [A] on the four stud stays.
5. Connect the supplied harness (13 pins) to CN3 [A] on the optional counter interface board
SM 2-247 D284/D285/D286/D287/D288/D289
Optional Counter Interface Unit Type M12 (B870-21)
SM 2-248 D284/D285/D286/D287/D288/D289
NFC Card Reader Type M29 (D3E3-21)
Installation
1 Corner Cover 1
2 Reader Spacer 1
3 Reader Cover 1
4 Reader 1
5 Sponge Cushions 2
6 Interface Cable 1
7 Ferrite Core (Black) 1
• When installing this option, turn OFF the main power and unplug the power cord from
the wall socket. If installing without turning OFF the main power, an electric shock or a
malfunction may occur.
SM 2-249 D284/D285/D286/D287/D288/D289
NFC Card Reader Type M29 (D3E3-21)
1. Open the right cover, and then remove the upper front cover [A].
• When removing the upper front cover, release the hooks at the back of the cover.
• Tilt the operation panel [B] upward to a horizontal position, and then remove the
upper front cover [A].
SM 2-250 D284/D285/D286/D287/D288/D289
NFC Card Reader Type M29 (D3E3-21)
Installation
4. Remove the scanner front cover [A].
SM 2-251 D284/D285/D286/D287/D288/D289
NFC Card Reader Type M29 (D3E3-21)
7. Attach the ferrite core [A] to the cable as the picture below.
8. Connect the USB connector, which does not have the ferrite core, to the operation panel.
SM 2-252 D284/D285/D286/D287/D288/D289
NFC Card Reader Type M29 (D3E3-21)
Installation
10. Reattach the operation panel right cover [A].
11. Pass the USB cable [A] between the operation panel bracket [B] and the operation panel
under cover [C].
SM 2-253 D284/D285/D286/D287/D288/D289
NFC Card Reader Type M29 (D3E3-21)
13. Pass the USB cable [A] through the hole in the upper front cover, and reattach the upper
front cover [B].
15. Connect the USB cable [A] to the reader, and attach the reader [B].
SM 2-254 D284/D285/D286/D287/D288/D289
NFC Card Reader Type M29 (D3E3-21)
16. If the USB cable is sticking out, put the cable inside the upper front cover.
Installation
• The cable [A] should be placed in the lower area in the left side.
SM 2-255 D284/D285/D286/D287/D288/D289
Smart Card Reader Built-in Unit Type M29
• An IC card reader and a USB cable are not provided with this option.
• When installing this option, turn OFF the main power and unplug the power cord from
the wall socket. If installing without turning OFF the main power, an electric shock or a
malfunction may occur.
1. Open the right cover, and then remove the upper front cover [A].
SM 2-256 D284/D285/D286/D287/D288/D289
Smart Card Reader Built-in Unit Type M29
• When removing the upper front cover, release the hooks at the back of the cover.
• Tilt the operation panel [B] upward to a horizontal position, and then remove the
upper front cover [A].
Installation
2. Remove the upper cover [A] of the upper front cover.
SM 2-257 D284/D285/D286/D287/D288/D289
Smart Card Reader Built-in Unit Type M29
• This cable is not included in this unit. The user may need to provide it.
6. Route the cable [A] to the back of the cover.
SM 2-258 D284/D285/D286/D287/D288/D289
Smart Card Reader Built-in Unit Type M29
Installation
8. Attach the spacer [A].
SM 2-259 D284/D285/D286/D287/D288/D289
Smart Card Reader Built-in Unit Type M29
10. Connect the cable to the IC reader [A] and attach the reader to the table.
• This IC reader is not included in this unit. The user may need to provide it.
11. Attach the reader cover [A].
SM 2-260 D284/D285/D286/D287/D288/D289
Smart Card Reader Built-in Unit Type M29
13. Route the cable [A] along the rear side of the scanner unit.
Installation
• Route the cable [A] behind the FFC [B].
14. Remove the cutout [A] in the left rear cover to make a hole for the cable, and then pass the
cable [B] through it.
SM 2-261 D284/D285/D286/D287/D288/D289
Smart Card Reader Built-in Unit Type M29
• There are 2 ways to connect the USB cable of the IC card. One is to the machine
USB slot and another is to the smart operation panel USB slot.
1. Open the right cover, and then remove the upper front cover [A].
• When removing the upper front cover, release the hooks at the back of the cover
• Tilt the operation panel [B] upward to a horizontal position, and then remove the
upper front cover [A].
SM 2-262 D284/D285/D286/D287/D288/D289
Smart Card Reader Built-in Unit Type M29
Installation
3. Attach the corner cover [A] provided with this option.
Use the screws removed in the previous step.
SM 2-263 D284/D285/D286/D287/D288/D289
Smart Card Reader Built-in Unit Type M29
7. Attach the ferrite core [A] to the cable as the picture below.
• This cable is not included in this unit. The user may need to provide it.
8. Connect the USB connector, which does not have the ferrite core, to the operation panel.
SM 2-264 D284/D285/D286/D287/D288/D289
Smart Card Reader Built-in Unit Type M29
Installation
11. Pass the USB cable [A] between the operation panel bracket [B] and the operation panel
under cover [C].
13. Pass the USB cable [A] through the hole in the upper front cover, and reattach the upper
front cover [B].
SM 2-265 D284/D285/D286/D287/D288/D289
Smart Card Reader Built-in Unit Type M29
15. Connect the USB cable [A] to the reader, and attach the reader [B].
16. If the USB cable is sticking out, put the cable inside the upper front cover.
• The cable [A] should be placed in the lower area in the left side.
SM 2-266 D284/D285/D286/D287/D288/D289
Smart Card Reader Built-in Unit Type M29
Installation
18. Reattach the removed covers.
SM 2-267 D284/D285/D286/D287/D288/D289
External Keyboard Bracket Type M19 (D3BR-10)
• This optional unit is not supplied with a keyboard. Use a commercially available
keyboard.
SM 2-268 D284/D285/D286/D287/D288/D289
External Keyboard Bracket Type M19 (D3BR-10)
• When installing this option, turn OFF the main power and unplug the power cord from
the wall socket. If installing without turning OFF the main power, an electric shock or a
Installation
malfunction may occur.
1. Open the right cover.
2. Remove the upper front cover [A].
• When removing the upper front cover, release the hooks at the back of the cover.
• Tilt the operation panel [B] upward to a horizontal position, and then remove the
upper front cover [A].
SM 2-269 D284/D285/D286/D287/D288/D289
External Keyboard Bracket Type M19 (D3BR-10)
3. Thread holes in the positions [A] marked "2" on the back of the upper front cover, using the
supplied tapping screw.
• Position the screw at the center part of the guide rib and thread each hole. After
threading each hole, use a tool such as a screwdriver to enlarge the hole so that
the fastening screw (M4) can go through it. (There are dents of 0.2mm depth at the
positions where you should thread the holes.)
• Be careful not to drop the shavings into the machine (do not leave shavings around
the holes).
• Make the holes a bit larger, because you cannot fix the cover with the screws if the
holes are not in the exact position with respect to the screw holes in the main
machine (the rib can be a guide for the hole size).
4. Remove the screw [A] on the frame of the machine.
SM 2-270 D284/D285/D286/D287/D288/D289
External Keyboard Bracket Type M19 (D3BR-10)
Installation
6. Attach the keyboard stand bracket [A] on the upper front cover.
• Use the screw holes marked "B". Use 4×14 screws for the blue circles and use a
3×14 screw for the red circle in the picture below.
• Fasten the screw [B] first.
SM 2-271 D284/D285/D286/D287/D288/D289
External Keyboard Bracket Type M19 (D3BR-10)
8. Attach the partition board [B] so that it is below the hooks [A].
9. Place a keyboard on the keyboard stand, and then pass the keyboard cable through the hole
in the keyboard stand.
SM 2-272 D284/D285/D286/D287/D288/D289
External Keyboard Bracket Type M19 (D3BR-10)
12. Route the keyboard cable [A] along the right side of the scanner unit as shown below.
Installation
13. Route the keyboard cable [A] along the rear side of the scanner unit.
SM 2-273 D284/D285/D286/D287/D288/D289
External Keyboard Bracket Type M19 (D3BR-10)
14. Remove the cutout [A] in the left rear cover to make a hole for the cable, and then pass the
keyboard cable [B] through it.
16. Reattach the scanner right cover and the rear cover.
17. Close the right door.
SM 2-274 D284/D285/D286/D287/D288/D289
Internal Options
Installation
Slot Option
[A] USB ports *1 External Keyboard Bracket Type M19
Smart Card Reader Built-in Unit Type M29
[B] I/F slot A IEEE 1284 Interface Board Type M19
IEEE 802.11a/g/n Interface Unit Type M19
File Format Converter Type M19
USB Device Server Option Type M19
Extended USB Board Type M19
*1 There is no difference between the left and right USB ports.
SM 2-275 D284/D285/D286/D287/D288/D289
IEEE 1284 Interface Board Type M19 (D3C0)
• When installing this option, turn OFF the main power and unplug the power cord from
the wall socket. If installing without turning OFF the main power, an electric shock or a
malfunction may occur.
• Do not put your hand into the controller box. It will result in a malfunction or injury.
• Before doing any work, touch a metal object to discharge static electricity from the body.
There is a possibility that the IEEE 1284 Interface Board may malfunction due to static
electricity.
1. Remove the I/F slot cover [A] ( x2).
2. Install the IEEE 1284 Interface Board into the I/F slot ( x2).
3. Turn ON the main power.
4. Check that the system settings list is output, and that the board is recognized correctly.
SM 2-276 D284/D285/D286/D287/D288/D289
IEEE 1284 Interface Board Type M19 (D3C0)
• User Tools > Machine Features > Printer Features > List/Test Page > Configuration
Page
Installation
• The customer should keep the slot covers which were removed.
SM 2-277 D284/D285/D286/D287/D288/D289
IEEE 802.11a/g/n Interface Unit Type M19
• When installing this option, turn OFF the main power and unplug the power cord from
the wall socket. If installing without turning OFF the main power, an electric shock or a
malfunction may occur.
• Do not put your hand into the controller box. It will result in a malfunction or injury.
SM 2-278 D284/D285/D286/D287/D288/D289
IEEE 802.11a/g/n Interface Unit Type M19
• Before doing any work, touch a metal object to discharge static electricity from the body.
There is a possibility that the extension wireless LAN board may malfunction due to
static electricity.
Installation
• When using wireless LAN (IEEE802.11 b/g/n:2.4-GHz band), this radio product uses the
2.4-GHz band. Check that industrial, scientific and medical devices using the same
frequency bands, such as a microwave oven or a cordless telephone, are not used
nearby.
• If there is interference, communication may become unstable. Check that there are no
devices likely to cause interference in the surrounding area.
2. Insert the extended wireless LAN board [A] into the slot.
• Press the extended wireless LAN board firmly in, and check it is firmly connected.
• The customer should keep the slot covers which were removed.
SM 2-279 D284/D285/D286/D287/D288/D289
IEEE 802.11a/g/n Interface Unit Type M19
2. Peel the backing paper off the velcro fastener, and attach the antenna to the rear cover and
scanner left cover as shown ( x4).
• Take care to loop it around so that it does not interfere with other options or I/F
cables.
3. Turn ON the main power.
4. Check that the system settings list is output, and that the option is recognized correctly.
• User Tools > Machine Features > Printer Features > List/Test Page > Configuration
Page
• Select "Interface Settings"> "Network" > "LAN Type". The "LAN Type" (default:
Ethernet) must be set for either Ethernet or wireless LAN.
3. Select "Interface Settings"> "Wireless LAN". Only the wireless LAN options show.
SM 2-280 D284/D285/D286/D287/D288/D289
IEEE 802.11a/g/n Interface Unit Type M19
Installation
• For mainly Europe and Asia
2412 - 2462 MHz (1 - 11 channels)
5180 - 5240 MHz (36, 40, 44 and 48 channels)
(default: 11)
• In some countries, only the following channels are available: 2412 - 2462 MHz (1 -
11 channels)
• For mainly North America
2412 - 2462 MHz (1 - 11 channels)
5180 - 5240 MHz (36, 40, 44 and 48 channels)
(default: 11)
7. Set the "Security Method" to specify the encryption of the Wireless LAN.
• The "WEP" (Wired Equivalent Privacy) setting is designed to protect wireless data
transmission. The same WEP key is required on the receiving side in order to unlock
encoded data. There are 64 bit and 128 bit WEP keys.
• Range of Allowed Settings:
64 bit: 10 characters
128 bit: 26 characters
• Specify "WPA2" when "Communication Mode" is set to "Infrastructure Mode". Set the
"WPA2 Authent. Method".
• WPA2 Authent. Method:
Select either "WPA2-PSK" or "WPA2".
If you select "WPA2-PSK", enter the pre-shared key (PSK) of 8-63 characters in
ASCII code.
When "WPA2" is selected, authentication settings and certificate installation
settings are required.
8. Press "Wireless LAN Signal" to check the machine's radio wave status using the operation
panel.
• Press "Restore Factory Defaults" to initialize the wireless LAN settings.
SM 2-281 D284/D285/D286/D287/D288/D289
IEEE 802.11a/g/n Interface Unit Type M19
SM 2-282 D284/D285/D286/D287/D288/D289
File Format Converter Type M19 (D3BR-04)
Installation
1 File Format Converter 1
2 Notes for Users 1
• When installing this option, turn OFF the main power and unplug the power cord from
the wall socket. If installing without turning OFF the main power, an electric shock or a
malfunction may occur.
• Do not put your hand into the controller box. It will result in a malfunction or injury.
• Before doing any work, touch a metal object to discharge static electricity from the body.
There is a possibility that the board may malfunction due to static electricity.
1. Remove the I/F slot cover [A]. The customer should keep the slot covers which were
removed.
2. Insert the file format converter board into the I/F slot. ( ×2)
3. Turn ON the main power.
4. Check the system settings list is output, and that the option is recognized correctly.
• User Tools > Machine Features > Printer Features > List/Test Page > Configuration
Page
SM 2-283 D284/D285/D286/D287/D288/D289
Enhanced Security HDD Option Type M10 (D792-09)
• When installing this option, turn OFF the main power and unplug the power cord from
the wall socket. If installing without turning OFF the main power, an electric shock or a
malfunction may occur.
1. Remove the rear cover [A].
SM 2-284 D284/D285/D286/D287/D288/D289
Enhanced Security HDD Option Type M10 (D792-09)
Installation
3. Remove the standard HDD [A] installed on the machine.
SM 2-285 D284/D285/D286/D287/D288/D289
Enhanced Security HDD Option Type M10 (D792-09)
SM 2-286 D284/D285/D286/D287/D288/D289
Enhanced Security HDD Option Type M10 (D792-09)
Installation
2. Touch [Format].
• Do not touch the power switch while the hard disk format is in progress. Wait for the
machine to tell you that the formatting is finished.
4. Turn the main power OFF and back ON again after the message tells you formatting is
finished.
5. Ask an administrator to register an HDD authentication code in the machine.
• If the HDD Authentication Code is not registered, the function of the enhanced
security HDD is not activated.
SM 2-287 D284/D285/D286/D287/D288/D289
USB Device Server Option Type M19 (D3BC-28,-29)
• When installing the USB device server option, make sure that the labels 'USB-A' and
SM 2-288 D284/D285/D286/D287/D288/D289
USB Device Server Option Type M19 (D3BC-28,-29)
Installation
2.35.2 INSTALLATION PROCEDURE
• When installing this option, turn OFF the main power and unplug the power cord from
the wall socket. If installing without turning OFF the main power, an electric shock or a
malfunction may occur.
• The USB device server option has an IP address stored on the PCB. This is different
from the machine's IP address. The IP address and other network settings of the USB
device server option must be configured after installing this option.
1. Remove the interface slot cover [A].
SM 2-289 D284/D285/D286/D287/D288/D289
USB Device Server Option Type M19 (D3BC-28,-29)
4. Cut off the USB port cover [A] with nippers or another such tool.
SM 2-290 D284/D285/D286/D287/D288/D289
USB Device Server Option Type M19 (D3BC-28,-29)
7. Insert the other side of the USB cable [B] into the USB port (Type B) on this option board.
Installation
8. Attach the ferrite cores to the Ethernet cable, while looping the cable at 3 cm (approx. 1.2
inch) [A] from each end of the cable.
9. Only for installing this option in North America, bind both cores with cable ties [A] as shown
below. The two binds are not included in options produced before March, 2015. To bind the
cores, use the binds registered as service parts or similar ones.
SM 2-291 D284/D285/D286/D287/D288/D289
USB Device Server Option Type M19 (D3BC-28,-29)
10. Insert the Ethernet cable [A] into the Ethernet port on this option.
11. Insert the other end of the Ethernet cable to a PC for network setup.
12. Connect the power cord to the machine and turn on the main power of the machine.
• Do not unplug the USB cable while the machine is recognizing this option. It may
take between 30 seconds to 1 minute to finish recognizing it (the LEDs on the
Ethernet port of this option light up after recognizing this option; see below). If
unplugged, connect the cable again.
13. Make sure that the machine recognizes this option correctly by doing one of the following:
1. Access the option’s IP address from a web browser.
2. Ping the option’s IP address from a command prompt on a Windows PC in the same
network as the mainframe.
If the IP address cannot be found (DHCP server), use the MAC address. This is the
number printed on the seal attached to the printed circuit board for the USB server.
SM 2-292 D284/D285/D286/D287/D288/D289
USB Device Server Option Type M19 (D3BC-28,-29)
Installation
3. Use "RX" + the option’s MAC address and access a web browser.
Example: http://RX0080926A3264
4. Ping "RX" + "MAC address" from the command prompt on a windows PC which is on
the same network as the mainframe.
• When installing the USB Device Server Option Type M19, the installation status is not
shown on the Configuration Page.
• The customer should keep the slot covers which were removed.
SM 2-293 D284/D285/D286/D287/D288/D289
USB Device Server Option Type M19 (D3BC-28,-29)
• You cannot change the IP address for this option from the operation panel of the main
machine. The setting must be done from a web browser on your PC.
• The network setting of this option is initially assigned as follows:
IP address: 192.168.100.100 / Subnet mask: 255.255.255.0
• The network setting of your PC must be in the same network segment to change the
network setting of this option.
1. Make a note of the current network settings of your PC.
2. Change the IP address on your PC to [192.168.100.xxx (*0 - 255)].
3. Change the subnet mask on your PC to [255.255.255.0].
SM 2-294 D284/D285/D286/D287/D288/D289
USB Device Server Option Type M19 (D3BC-28,-29)
Installation
• The setting screen for this option appears.
7. Click [Network Setting].
SM 2-295 D284/D285/D286/D287/D288/D289
Extended USB Board Type M19 (D3BS-01)
• When installing this option, turn OFF the main power and unplug the power cord from
the wall socket. If installing without turning OFF the main power, an electric shock or a
malfunction may occur.
• Do not put your hand into the controller box. It will result in a malfunction or injury.
• Before doing any work, touch a metal object to discharge static electricity from the body.
1. Remove the slot cover [A]. The customer should keep the slot covers which were removed.
SM 2-296 D284/D285/D286/D287/D288/D289
SD Card Options
Installation
[A]: SD card slot 1 (option slot)
[B]: SD card slot 2 (service slot)
• In this machine, it is possible to transfer data from a "Postscript3 Unit" SD card, unlike in
earlier models, due to a change in the software licensing (the part of the Postscript
software that requires licensing is now built into the controller, so the portion on the SD
card can be moved to another SD card).
Option Name Slot Remarks
1 PostScript3 Unit Type M29 Slot 1 or Slot 2
2 SD Card for Fonts Type D
3 XPS Direct Print Option Type M29
4 Fax Connection Unit Type M29
5 OCR Unit Type M13
6 DataOverwriteSecurity Unit Type M19
7 IPDS Unit
8 Unicode Font Package for SAP(R) 1 License
9 Unicode Font Package for SAP(R) 10 Licenses
10 Unicode Font Package for SAP(R) 100 Licenses
SM 2-297 D284/D285/D286/D287/D288/D289
SD Card Appli Move
• Store the vacant SD card in the storage space inside the upper front cover as shown above.
This is done for the following reasons:
• The SD card can be the only proof that the user is licensed to use the application
program.
• You may need to check the SD card and its data to solve a problem in the future.
• Do not turn ON the write protect switch of the system SD card or application SD card on
the machine. If the write protect switch is ON, a download error (e.g. Error Code 44)
occurs during a firmware upgrade or application merge.
SM 2-298 D284/D285/D286/D287/D288/D289
SD Card Appli Move
Installation
3. Make sure that a target SD card is in SD Card Slot 1 [A]. The application program is moved
to this SD card.
4. Insert the source SD card with the application program in SD Card Slot 2 [B]. The application
program is copied from this source SD card.
SM 2-299 D284/D285/D286/D287/D288/D289
SD Card Appli Move
• Do not turn ON the write protect switch of the system SD card or application SD card on
the machine. If the write protect switch is ON, a download error (e.g. Error Code 44)
occurs during a firmware upgrade or application merge.
1. Turn OFF the main power.
2. Remove the SD card slot cover [A].
3. Insert the original SD card in SD Card Slot 2 [B]. The application program is copied back into
this card.
4. Insert the SD card with the application program in SD Card Slot 1 [A]. The application
program is copied back from this SD card.
SM 2-300 D284/D285/D286/D287/D288/D289
OCR Unit Type M13 (D3AC-23, -24, -25)
Installation
1 SD Card 1
• When installing this option, turn OFF the main power and unplug the power cord from
the wall socket. If installing without turning OFF the main power, an electric shock or a
malfunction may occur.
• When installing more than one SD card, perform the merge operation. (SD Card Appli
Move)
SM 2-301 D284/D285/D286/D287/D288/D289
OCR Unit Type M13 (D3AC-23, -24, -25)
2. Insert the OCR Unit SD card in SD card slot 1 [A: Upper Slot].
• On the first run, SP5-878-004 links the SD card, and on the second run, copies
dictionary data.
8. Turn OFF the main power.
SM 2-302 D284/D285/D286/D287/D288/D289
OCR Unit Type M13 (D3AC-23, -24, -25)
• Keep the SD card in the SD card storage location of the MFP. The original SD card
is needed in the event of a HDD malfunction.
Installation
10. Reattach the SD card slot cover.
11. Turn ON the main power.
12. Press [File Format / File Name] on the scanner function screen.
13. Check that [OCR setting] is displayed on the "File format / "File Name" screen.
• After installation, the OCR setting can be changed on the "OCR setting" screen.
• When setting OCR, set [OCR setting] to [Yes]. (Default setting: [No])
SM 2-303 D284/D285/D286/D287/D288/D289
PostScript3 Unit Type M29
For details of the functions of Adobe PS and Clone PS, refer to Adobe PS vs. Clone PS.
• When installing this option, turn OFF the main power and unplug the power cord from
the wall socket. If installing without turning OFF the main power, an electric shock or a
malfunction may occur.
• Clone PS and Adobe PS cannot be run simultaneously. If PostScript3 Unit Type M29
(Adobe PS) is installed, Clone PS will be disabled.
• When installing more than one SD card, perform the merge operation (SD Card Appli
SM 2-304 D284/D285/D286/D287/D288/D289
PostScript3 Unit Type M29
Move).
1. Remove the SD card slot cover [A].
Installation
2. Insert the PS3 SD card in SD card slot 1 [A: Upper Slot].
SM 2-305 D284/D285/D286/D287/D288/D289
PostScript3 Unit Type M29
7. Print out the "Configuration Page", and then check if this option is correctly recognized.
• User Tools > Machine Features > Printer Features > List/Test Page > Configuration
Page
• Note that the description of Firmware Version shown in the printed Configuration Page
differs between Clone PS and Adobe PS.
PS type Description of Firmware Version
When PostScript3 Unit Type M29 (Adobe RPCS [x.xx.xx] Adobe PostScript 3 [x.xx],
PS) is installed Adobe PDF [x.xx]
Clone PS RPCS [x.xx.xx] PS3 [x.xx], PDF [x.xx]
The same printer driver, PS3 printer driver, can be used for printing either for Adobe PS or Clone
PS.
• Setting items (Windows):
In an environment where interactive communication is enabled, the machine attempts to
acquire information to perform automatic configuration.
When manual configuration is to be performed, select “Adobe PostScript” if Adobe PS is
used, and choose “Emulated PostScript” if Clone PS is used.
1. On the [Start] menu, click [Devices and Printers].
2. Right-click the icon of the printer you want to use.
3. Click [Printer properties].
SM 2-306 D284/D285/D286/D287/D288/D289
PostScript3 Unit Type M29
4. Click the “Accessories” tab and configure settings for Adobe PS/Clone PS using the
PostScript pull-down menu.
Installation
• Setting items (Mac OS X):
If the driver is installed by means of the Bonjour function or “HP Jetdirect - Socket”, the
settings will be automatically configured.
Automatic configuration will not work if any other protocol is used for installation. In this
case, manual configuration is required.
When manual configuration is to be performed, select “Adobe PostScript” if Adobe PS is
used, and “Emulated PostScript” if Clone PS is used.
SM 2-307 D284/D285/D286/D287/D288/D289
XPS Direct Print Option Type M29
• When installing this option, turn OFF the main power and unplug the power cord from
the wall socket. If installing without turning OFF the main power, an electric shock or a
malfunction may occur.
• When installing more than one SD card, perform the merge operation. (SD Card Appli
Move)
SM 2-308 D284/D285/D286/D287/D288/D289
XPS Direct Print Option Type M29
Installation
3. Reattach the SD card slot cover ( x 1).
4. Turn ON the main power.
5. Print out the “Configuration Page”, and then check if this option is correctly recognized.
• User Tools > Machine Features > Printer Features > List/Test Page > Configuration
Page
SM 2-309 D284/D285/D286/D287/D288/D289
Data Overwrite Security Unit Type M19 (D3BS-03)
• If you install any version other than "Type M19" for this machine, you will have to
replace the NVRAM and do this installation procedure again.
SM 2-310 D284/D285/D286/D287/D288/D289
Data Overwrite Security Unit Type M19 (D3BS-03)
2. Make sure that the following settings are not at their factory default values.
• Supervisor login password
• Administrator login name
• Administrator login password
Installation
If any of these settings is at a factory default value, tell the customer these settings must be
changed before you do the installation procedure.
3. Make sure that "Admin. Authentication" is ON.
User Tools > Machine Features > System Settings > Administrator Tools > Administrator
Authentication Management > Admin. Authentication
If this setting is OFF, tell the customer this setting must be ON before you do the installation
procedure.
4. Make sure that "Administrator Tools" is enabled (selected).
User Tools > Machine Features > System Settings > Administrator Tools >
Administrator Authentication Management> Available Settings
If this setting is disabled (not selected), tell the customer this setting must be enabled
(selected) before you do the installation procedure.
• See the Operating Instructions (Security Guide) for the factory default values.
SM 2-311 D284/D285/D286/D287/D288/D289
Data Overwrite Security Unit Type M19 (D3BS-03)
• You must check the box seals to make sure that they were not removed after the items
were sealed in the box at the factory before you do the installation.
1. Check the box seals [A] on each corner of the box.
• Make sure that a tape is attached to each corner.
• The surfaces of the tapes must be blank. If you see "VOID" on the tapes, do not install
the components in the box.
2. If the surfaces of the tapes do not show "VOID", remove them from the corners of the box.
3. You can see the "VOID" marks [B] when you remove each seal. In this condition, they
cannot be attached to the box again.
• When installing this option, turn OFF the main power and unplug the power cord from
the wall socket. If installing without turning OFF the main power, an electric shock or a
malfunction may occur.
• When installing more than one SD card, perform the merge operation. (SD Card Appli
Move)
1. Turn the main power off, and then remove the power plug and cables that are connected.
2. Remove the SD card slot cover [A].
SM 2-312 D284/D285/D286/D287/D288/D289
Data Overwrite Security Unit Type M19 (D3BS-03)
3. Insert the Data Overwrite Security Unit Type M19 SD card in SD card slot 1 [A: Upper Slot].
Installation
4. Reattach the SD card slot cover.( ×1)
5. Insert the power cord into the outlet and turn ON the main power.
6. Enter the SP mode.
7. Do this step only if you are installing the option on a machine that is already in use (not a
new machine):
• If the customer wishes to continue using the same hard disk, execute all three SP
modes below.
• SP5-801-014 (Clear DCS Setting)
• SP5-832-001 (HDD Formatting (ALL))
• SP5-832-002 (HDD Formatting (IMH))
• If the customer wishes to replace the hard disk with a new one, execute SP5-801-014
only.
• If the customer continues using the same hard disk, the overwriting of the data
stored on the disk before the option is installed cannot be guaranteed. It is highly
recommended to replace the hard disk with a new one.
8. Set SP5-836-001 (Capture Function (0:Off 1:On)) to a value of 0 (disable).
9. Execute SP5-878-001 ([Option Setup: Data Overwrite Security)
If the installation fails, "Installation failed" is displayed when this SP is executed.
10. Print out the System Settings List and make sure that the option was installed successfully.
11. Reconnect the network cable.
12. Execute SP5-990-005 (SP print mode Diagnostic Report).
Make sure to shut down and reboot the machine once before printing the SMC. Otherwise,
the latest settings may not be collected when the SMC is printed.
13. Make sure that ROM number "D3BC5757A" and firmware version "1.02" appear in both of
the following areas on the report (they must match):
• "ROM Number / Firmware Version" - "HDD Format Option"
• "Loading Program"
SM 2-313 D284/D285/D286/D287/D288/D289
Data Overwrite Security Unit Type M19 (D3BS-03)
7. Press [On].
8. Select the method of overwriting.
SM 2-314 D284/D285/D286/D287/D288/D289
Data Overwrite Security Unit Type M19 (D3BS-03)
The Random Numbers method overwrites the data using random numbers. You can set the
overwrite to be performed anywhere from 1-9 times, with a default of 3 times.
11. Press [OK].
12. Make sure that the Data Overwrite icon is displayed in the bottom right hand corner of the
Installation
screen.
13. Take a test copy, and then make sure that the Data Overwrite icon changes from "Dirty"
(solid) to "Dirty" (blinking), and then to "Clear".
• If the Data Overwrite icon does not change to Clear, check to see if there are any active
Sample Print or Locked Print jobs. A Sample Print or Locked Print job can only be
overwritten after it has been executed.
• The Dirty icon blinks while an overwrite is in progress.
• If you use your machine for a while with Auto Erase Memory disabled, and then
suddenly enable it, the overwrite process may take 10 or more hours depending on
HDD usage.
Icon This icon is lit when there is temporary data to be overwritten, and
[1] blinks during overwriting.
SP descriptions
SM 2-315 D284/D285/D286/D287/D288/D289
Security Setting
• This method is recommended because there is no user data on the hard drive yet
(Address Book data, image data, etc.).
If the customer wishes to activate Data Overwrite Security and HDD Encryption unit on a
machine that is already running, it is recommended to activate the unit by selecting "All Data"
from “System Settings” on the operation panel.
• Selecting "All Data" will preserve the data that has already been saved to the HDD. (If
"Format All Data" is selected, all user data saved to the HDD up to that point will be
erased).
Immediately after encryption is enabled, the encryption setting process will take several minutes
to complete before you can begin using the machine.
• If encryption is enabled after data has been stored on the HDD, or if the encryption key
is changed, this process can take up to three and a half hours or more.
The machine cannot be operated while data is being encrypted.
Once the encryption process begins, it cannot be stopped.
Make sure that the machine's main power is not turned off while the encryption process is in
progress.
If the machine's main power is turned off while the encryption process is in progress, the HDD
will be damaged and all data on it will be unusable.
Print the encryption key and keep the encryption key (which is printed as a paper sheet).
Keep the encryption key in a safe place. If the encryption key is lost and is needed, the controller
board, HDD and NVRAM must all be replaced at the same time.
SM 2-316 D284/D285/D286/D287/D288/D289
Security Setting
Installation
(1) Supervisor login password
(2) Administrator login name
(3) Administrator login password
If any of these settings is at a factory default value, tell the customer these settings must be
changed before you do the installation procedure.
2. Make sure that “Admin. Authentication” is on.
[User Tools] icon -> [Machine Features] -> [System Settings] -> [Administrator Tools] ->
[Administrator Authentication Management] -> [Admin. Authentication]
If this setting is off, tell the customer this setting must be on before you do the installation
procedure.
3. Make sure that “Administrator Tools” is enabled (selected).
[User Tools] icon -> [Machine Features] -> [System Settings] -> [Administrator Tools] ->
[Administrator Authentication Management] -> [Available Settings]
If this setting is disabled (not selected), tell the customer this setting must be enabled
(selected) before you do the installation procedure.
Installation Procedure
1. Connect the network cable if it needs to be connected.
2. Turn ON the main power.
3. Go into the SP mode and push "EXECUTE" in SP5-878-001.
4. Exit the SP mode and turn off the operation switch. Then turn off the main power switch.
5. Turn on the machine power.
6. Do SP5-990-005 (SP print mode Diagnostic Report).
Make sure to shut down and reboot the machine once before printing the SMC. Otherwise,
the latest settings may not be collected when the SMC is printed.
7. Go into the User Tools mode, and select [Machine Features] [System Settings]
[Administrator Tools] [Auto Erase Memory Setting] [On].
SM 2-317 D284/D285/D286/D287/D288/D289
Security Setting
Icon This icon is lit when there is temporary data to be overwritten, and
[1] blinks during overwriting.
9. Check the display and make sure that the overwrite erase icon appears.
10. Check the overwrite erase icon.
The icon [1] is lit when there is temporary data to be overwritten, and blinks during
overwriting.
The icon [2] is lit when there is no temporary data to be overwritten.
SM 2-318 D284/D285/D286/D287/D288/D289
Security Setting
Installation
8. Press [On].
9. Select the method of overwriting.
If you select [NSA] or [DoD], proceed to step 12.
If you select [Random Numbers], proceed to step 10
10. Press [Change].
11. Enter the number of times that you want to overwrite using the number keys, and then press
[#].
12. Press [OK]. Auto Erase Memory is set.
13. Log out.
14. Check the display and make sure that the overwrite erase icon appears.
15. Check the overwrite erase icon.
The icon [1] is lit when there is temporary data to be overwritten, and blinks during
overwriting.
The icon [2] is lit when there is no temporary data to be overwritten.
SM 2-319 D284/D285/D286/D287/D288/D289
Security Setting
Icon This icon is lit when there is temporary data to be overwritten, and
[1] blinks during overwriting.
Installation Procedure:
1. Turn ON the main power, and then enter the SP mode.
2. Select SP5-878-002, and then press "Execute" on the LCD.
3. Exit the SP mode after "Completed" is displayed on the LCD.
4. Turn OFF the main power.
SM 2-320 D284/D285/D286/D287/D288/D289
Security Setting
• When setting up encryption, specify whether to start encryption after deleting data
Installation
(initialize) or encrypt and retain existing data. If data is retained, it may take some time
to encrypt it.
1. Turn on the main power.
2. Log in as the machine administrator from the control panel.
3. Press the [User Tools] icon.
4. Press [Machine Features].
5. Press [System Settings].
6. Press [Administrator Tools].
7. Press [Next] three times.
8. Press [Machine Data Encryption Settings].
9. Press [Encrypt].
10. Select the data to be carried over to the HDD and not be reset.
To carry all of the data over to the HDD, select [All Data].
To carry over only the machine settings data, select [File System Data Only].
To reset all of the data, select [Format All Data].
SM 2-321 D284/D285/D286/D287/D288/D289
Security Setting
If you have selected [Save to SD Card], load an SD card into the media slot on the side of
the control panel and press [OK] to back up the machine's data encryption key.
If you have selected [Print on Paper], press the [Start] key. Print out the machine's data
encryption key.
12. Press [OK].
13. Press [Exit].
SM 2-322 D284/D285/D286/D287/D288/D289
Security Setting
Installation
Print the encryption key
Use the following procedure to print the key again if it has been lost or misplaced.
1. Press the [User Tools] icon.
2. Press [Machine Features].
3. Press [System Settings].
4. Press [Administrator Tools].
5. Press [Machine Data Encryption Settings].
If this item is not visible, press [Next] to display more settings.
6. Press [Print Encryption Key].
The encryption key is printed out as a sheet of paper like the example shown above.
Please instruct the customer to keep it in a safe place.
SM 2-323 D284/D285/D286/D287/D288/D289
Security Setting
• The encryption key is required for data recovery if the machine malfunctions. Be sure to
store the encryption key safely for retrieving backup data.
1. Log in as the machine administrator from the control panel.
2. Press the [User Tools] icon.
3. Press [Machine Features].
4. Press [System Settings].
5. Press [Administrator Tools].
6. Press [Next] three times.
7. Press [Machine Data Encryption Settings].
8. Press [Print Encryption Key].
SM 2-324 D284/D285/D286/D287/D288/D289
Security Setting
Installation
To do this, follow the procedure below.
1. Prepare an SD card that has been initialized in FAT16 format.
2. Using a PC, create a folder in the SD card and name it "restore_key".
3. Create a folder in the “restore_key” folder and name it the same as machine’s serial number,
“xxxxxxxxxxx” (11 digits).
4. Create a text file called "key_xxxxxxxxxxx.txt" and save it in the "xxxxxxxxxxx“ folder. Write
the encryption key in the text file.
/restore_key/xxxxxxxxxxx/key_xxxxxxxxxxx.txt
• Ask an Administrator to enter the encryption key. The key has already been printed
out by the user and may have been saved in the "key_xxxxxxxxxxx.txt" file. (The
function of back-up the encryption key to the SD card directly is provided 11A
products or later.)
5. Turn ON the machine’s main power.
6. Confirm that a message is displayed on the LCD telling to insert the SD card that contains
the encryption key.
7. Turn OFF the main power.
8. Insert the SD card that contains the encryption key into SD card slot 2 (the lower slot).
9. Turn ON the main power.
• The machine will automatically restore the encryption key to the flash memory on
the controller board.
10. Turn OFF the main power when the machine has returned to normal status.
11. Remove the SD card from SD card slot 2.
How to do a forced start up with no encryption key
If the encryption key back-up has been lost, follow the procedure below to do a forced start-up.
SM 2-325 D284/D285/D286/D287/D288/D289
Security Setting
1. Prepare an SD card.
2. Create a directory named “restore_key” inside the root directory of the SD card. Then, save
the “nvram_key.txt” file using the following name:
/restore_key/nvram_key.txt
3. Create a text file and write "nvclear".
SM 2-326 D284/D285/D286/D287/D288/D289
Security Setting
Installation
2: SD Slot 2
3: SD Slot 3
4: USB Flash ROM
10: SD Slot 10
20: HDD
30: Nothing
SM 2-327 D284/D285/D286/D287/D288/D289
@Remote Settings
• Prepare and check the following check points before you visit the customer site. For
details, ask the @Remote key person.
Check points before making @Remote settings
1. The setting of SP5816-201 in the mainframe must be "0".
2. Print the SMC with SP5990-002 and then check if a device ID2 (SP5811-003) must be
correctly programmed.
• 6 spaces must be put between the 3-digit prefix and the following 8-digit number (e.g.
xxx______xxxxxxxx).
• ID2 (SP5811-003) and the serial number (SP5811-001) must be the same (e.g. ID2:
A01______23456789 = serial No. A0123456789)
• Make sure to shut down and reboot the machine once before printing the SMC.
Otherwise, the latest settings may not be collected when the SMC is printed.
3. The following settings must be correctly programmed.
• Proxy server IP address (SP5816-063)
• Proxy server Port number (SP5816-064)
• Proxy User ID (SP5816-065)
• Proxy Password (SP5816-066)
4. Get a Request Number
Execute the @Remote Settings
1. Enter the SP mode.
2. Input the Request number which you have obtained from @Remote Center GUI, and then
enter [OK] with SP5816-202.
3. Confirm the Request number, and then click [EXECUTE] with SP5816-203.
4. Check the confirmation result with SP5816-204.
Value Meaning Solution/ Workaround
0 Succeeded -
3 Communication error (proxy Check the network condition.
enabled)
4 Communication error (proxy Check the network condition.
disabled)
5 Proxy error (authentication error) Check Proxy user name and password.
6 Communication error Check the network condition.
8 Other error See "SP5816-208 Error Codes" below this.
9 Request number confirmation Processing… Please wait.
executing
11 Already registered -
SM 2-328 D284/D285/D286/D287/D288/D289
@Remote Settings
Installation
22 Carrier detection error
23 Invalid setting value (modem)
24 Low power supply current
25 unplugged modem
26 Busy line
5. Make sure that the screen displays the Location Information with SP5816-205 only when it
has been input at the Center GUI.
6. Click [EXECUTE] to execute the registration with SP5816-206.
7. Check the registration result with SP5816-207.
Value Meaning Solution/ Workaround
0 Succeeded -
1 Request number error Check the request number again.
2 Already registered Check the registration status.
3 Communication error (proxy Check the network condition.
enabled)
4 Communication error (proxy Check the network condition.
disabled)
5 Proxy error (Authentication error) Check Proxy user name and password.
8 Other error See "SP5816-208 Error Codes" below this.
9 Request number confirmation Processing… Please wait.
executing
11 Already registered -
12 Parameter error -
20 Dial-up authentication error * These errors occur only in the modems that
21 Answer tone detection error support @Remote.
22 Carrier detection error
23 Invalid setting value (modem)
24 Low power supply current
25 unplugged modem
26 Busy line
8. Exit the SP mode.
SM 2-329 D284/D285/D286/D287/D288/D289
@Remote Settings
SM 2-330 D284/D285/D286/D287/D288/D289
@Remote Settings
SP descriptions
Installation
1: The embedded RCG device is being set. Only Box registration is completed. In this
status, this unit cannot answer a polling request from the external RCG.
2: The embedded RCG device is set. In this status, the external RCG unit cannot answer a
polling request.
3: The registered device by the external RCG is being set. In this status the embedded RCG
device cannot be set.
4: The registered module by the external RCG has not started.
• SP5-990-002 (SP Print Mode: SP(Mode Data List)
Prints the configuration sheets of the system and user settings : SMC.
Make sure to shut down and reboot the machine once before printing the SMC. Otherwise,
the latest settings may not be collected when the SMC is printed.
• SP5-811-003 (Machine No. Setting: ID2 Code Display)
Sets the ID-2 code used to identify the @remote device at installation.
• SP5-816-063 (Remote Service: Proxy server IP address)
This SP sets the address of the proxy server used for communication between the RCG
device and the gateway. Use this SP to set up or display the customer proxy server address.
The address is necessary to set up the embedded RCG-N.
The address display is limited to 127 characters. Characters beyond the 127 characters are
ignored.
This address is customer information and is not printed in the SMC report.
• SP5-816-064 (Remote Service: Proxy server Port number)
This SP sets the port number of the proxy server used for communication between the
embedded RCG-N and the gateway. This setting is necessary to set up the embedded RC
Gate-N.
This port number is customer information and is not printed in the SMC report.
• SP5-816-065 (Remote Service: Proxy User ID)
This SP sets the HTTP proxy certification user name.
The length of the name is limited to 31 characters. Any character beyond the 31st character
is ignored.
This name is customer information and is not printed in the SMC report.
• SP5-816-066 (Remote Service: Proxy Password)
This SP sets the HTTP proxy certification password.
The length of the password is limited to 31 characters. Any character beyond the 31st
character is ignored.
This name is customer information and is not printed in the SMC report.
SM 2-331 D284/D285/D286/D287/D288/D289
@Remote Settings
SM 2-332 D284/D285/D286/D287/D288/D289
Operation Guidance for Users
Installation
operations • How to load paper and other consumables/supplies
• How to turn the main power switch ON/OFF
• How to clear paper jams
• How to program, modify, and delete Address Book entries
• How to customize the UI and home screen
• Overview of machine options/peripherals
• How to take the proper action for SC errors (clearing the error,
contacting service and support, etc.), how to interpret @Remote
notifications
• Important notes to keep in mind whenever moving the machine
• Product limitations
Copier • Basic Copier operations
• How to load an original in the ARDF or place it on the exposure
glass for scanning
• How to use thick paper and other specialized paper/media
• How to configure the Copier main screen (duplex/simplex, auto
color selection, User Codes, etc.)
• Basic Document Server operations
Fax (when installed) • How to send a fax (Memory Transmission, Direct Transmission)
Printer • How to install printer drivers (using the recommended method)
• How to connect to a PC (performing the port settings)
• How to print out a test page
• Overview of various settings inside each tab in the printer driver
(e.g. duplex printing)
Scanner • How to install printer drivers (using the recommended method)
• How to connect to a PC and perform a test scan
SM 2-333 D284/D285/D286/D287/D288/D289
PREVENTIVE MAINTENANCE
Operation Guidance for Users
3. PREVENTIVE MAINTENANCE
Maintenance
Preventive
3.1.1 REPLACEMENT PROCEDURE OF THE PM PARTS
When you replace the PM parts, you need to reset the PM counter manually.
There are two ways to reset the PM counter for this machine.
• Method 1: Reset by SP3-701 (Manual New Unit Set). This is the conventional method.
• Method 2: Reset by [PM Counter / New Unit Set] Menu.
"Method 2" is recommended for its ease of operation.
• For the following units, there is a new unit detection mechanism. It is not necessary to
reset PM counters.
- Fusing unit
- PCDU
- Waste Toner Bottle (When the machine stopped because the waste toner bottle was
full)
• If you only replace the development unit (not replacing the PCU), the PCU counter will
not be cleared when you set SP3-701-023 (Manual New Unit Set: Development Unit) in
advance.
• After the PM counter for the Fusing Belt (heating sleeve belt unit) reaches 260K pages or
the PM counter distance reaches 139,378,000 mm, the machine stops automatically.
• Replace the heating sleeve belt unit before the machine stops (stop warning: 240K pages,
stop: 260K pages).
• After the PM counter for the Fusing Belt (heating sleeve belt unit) reaches 350K pages or
the PM counter distance reaches 165,936,000 mm, the machine stops automatically.
• Replace the heating sleeve belt unit before the machine stops (stop warning: 320K pages,
stop: 350K pages).
SM 3-1 D284/D285/D286/D287/D288/D289
Operation Guidance for Users
Method 1: By SP3701
1. Enter the SP mode.
2. Output the SMC logging data with SP5-990-004.
Make sure to shut down and reboot the machine once before printing the SMC. Otherwise,
the latest settings may not be collected when the SMC is printed.
3. Set the following SPs (New Unit Detection) to "1".
Item SP
PCU PCU: SP3-701-002
Cleaning Blade: SP3-701-009
Charge Roller: SP3-701-018
Cleaner: Charge Roller (Cleaning Roller): SP3-
701-019
OPC: SP3-701-021
Separation Pawl (Pick-off Pawls): SP3-701-022
Development Unit Development Unit: SP3-701-023
Development (Developer): SP3-701-024
Development Filter: SP3-701-025
Bearings: Development Screw (Development
Mixing Auger Bearings): SP3-701-028
PTR (Paper Transfer) Unit SP3-701-108
Fusing Unit Fusing Unit: SP3-701-115
Fusing Belt (Heating Sleeve Belt Unit): SP3-
701-116
Pressure Roller: SP3-701-118
Pressure Roller Bearings: SP3-701-119
Waste Toner Bottle SP3-701-142
(When the bottle is replaced before the
machine detects bottle full and stops)
ADF ADF: Pick-up Roller: SP3-701-206
ADF: Feeding Belt: SP3-701-207
ADF: Reverse Roller: SP3-701-208
4. Turn the main power switch OFF, and disconnect the power cord from the outlet.
5. Replace the PM parts and turn the main power ON.
The machine will reset the PM counters automatically. In the case of the development unit,
developer initialization will also be done automatically.
6. Exit the SP mode.
SM 3-2 D284/D285/D286/D287/D288/D289
Operation Guidance for Users
Maintenance
Make sure to shut down and reboot the machine once before printing the SMC. Otherwise,
Preventive
the latest settings may not be collected when the SMC is printed.
3. Press [PM Counter / New Unit Set].
5. Set the PM part that you want to replace to "YES" under "New Unit Set".
After pressing "YES", the [Exit] key will not be available.
[TBD: Screen]
SM 3-3 D284/D285/D286/D287/D288/D289
Operation Guidance for Users
6. Turn OFF the main power and unplug the power cord from the wall outlet.
7. Replace the PM parts and turn the main power ON.
The machine will reset the PM counters automatically. In the case of the development unit,
developer initialization will also be done automatically.
8. Exit the SP mode.
SP descriptions
• SP7-621-001 (PM Counter Display: Paper)
Displays the number of sheets printed for each current maintenance unit.
When a unit is replaced, the machine automatically detects that the new unit is installed.
Then, the current PM counter value is automatically moved to the PM Counter – Previous
(SP7-906-1 to 10) and is reset to "0".
• SP7-853 (Replace Counter)
Displays the number of times each PM part has been replaced.
• SP7-908 (Previous Unit Counter: Pages (%))
Displays the PM counter of the previous PM Part which was replaced last time.
• SP7-950 (Unit Replacement Date)
Displays the replacement date of each PM unit.
• SP5-990
Prints the configuration sheets of the system and user settings : SMC.
Make sure to shut down and reboot the machine once before printing the SMC. Otherwise,
the latest settings may not be collected when the SMC is printed.
SM 3-4 D284/D285/D286/D287/D288/D289
Operation Guidance for Users
Maintenance
See “Appendices” for the following information:
Preventive
• Preventive Maintenance Tables
SM 3-5 D284/D285/D286/D287/D288/D289
Image Quality Standards
SM 3-6 D284/D285/D286/D287/D288/D289
Image Quality Standards
Maintenance
Preventive
3.2.5 PERPENDICULARITY
Item Specification Chart Measuring method
Engine, Black and ±1.25mm/200mm or less Mono_CCD Measure with the full length
White(1C) (90° ± 0.35°) and width of the image.
Copy (100%), Black ±1.75mm/200mm or less Scale chart
and White (1C) (90° ± 0.5°)
3.2.6 LINEARITY
Item Specification Chart Measuring method
Engine, Black and ±0.20mm/100mm or Mono_CCD Measure with the full length and width
White(1C) less of the image.
Copy, Black and ±0.50mm/100mm or Scale chart
White (1C) less
3.2.7 PARALLELISM
Item Specification Chart Measuring method
Engine, Black and ± 1.8mm or Mono_CCD Measure with the full length and width of
White(1C) less the image.
SM 3-7 D284/D285/D286/D287/D288/D289
Image Quality Standards
SM 3-8 D284/D285/D286/D287/D288/D289
Paper Transfer Quality Standards
Maintenance
Item Specification Note
Preventive
Simplex (1st print side), 100% or 0±2mm (Vertically and horizontally)
reduction
Simplex (1st print side), 0±2mm × M mm (Vertically and M: Magnification
enlargement horizontally) ratio
Duplex (2nd print side), 100% or 0±4mm (Vertically and horizontally)
reduction
Duplex (2nd print side), 0±2mm × (2×M+2) mm (Vertically and M: Magnification
enlargement horizontally) ratio
3.3.2 SKEW
Exposure glass
Item Specification Note
1st side, B5 SEF or less 0±1.3mm/100mm or less
1st side, B5 SEF or more 0±0.9mm/100mm or more
2nd side, B5 SEF or less 0±1.8mm/100mm or less
2nd side, B5 SEF or more ±1.3mm/100mm or more
ADF
Item Specification Note
1st side, B5 SEF or less Main and Sub: 0±2.30mm/100mm
1st side, B5 SEF or more Main scanning: 0±1.65mm/100mm
Sub scanning: 0±1.40mm/100mm
2nd side, B5 SEF or less Main and Sub: 0±2.80mm/100mm
2nd side, B5 SEF or more, DF3100 Main scanning: 0±2.05mm/100mm
Sub scanning: 0±1.80mm/100mm
2nd side, B5 SEF or more, DF3090 Main and Sub: 0±2.30mm/100mm
SM 3-9 D284/D285/D286/D287/D288/D289
REPLACEMENT AND ADJUSTMENT
Paper Transfer Quality Standards
Replacement
Adjustments
4.1.1 PUSH SWITCH
&
The main power button of this machine has been changed to a push-button switch (push button)
from the conventional rocker switch. The push switch has characteristics and specifications
different from the rocker switch. Care must be taken when replacing and adjusting parts.
The push switch in this machine uses DC (direct current). Therefore, if the AC power cord is
connected to an electrical outlet, power is supplied to the controller board, the operation unit and
other modules even when the main power is turned OFF.
Replacing the controller board and operation unit in this state will damage the boards and other
electrical components.
So, when performing maintenance work such as replacing parts, in addition to turning off the
main power with the push switch, always unplug the AC power cord.
When you disconnect the power cord from the AC wall outlet, inside the machine
there is still residual charge.
When you disconnect the power cord from the AC wall outlet, inside the machine for a while
there is still residual charge. Therefore, if you remove boards in this state, it can cause a blown
fuse or memory failure.
• How to remove the residual charge inside the machine
After you unplug the power cord from the AC wall outlet, in order to remove the residual
charge from inside the machine, be sure to press the main power switch. Thus, the charge
remaining in the machine is released, and it is possible to remove boards.
When you reconnect the AC power cord into an AC wall outlet, the machine will
start automatically.
In order to remove the residual charge, push the main power switch while you disconnect the AC
power cord. At that time, the power ON flag inside the machine is set. Therefore, after you finish
work on the machine and reconnect the power cord to the AC, even if you do not press the main
power switch, the machine will start automatically, and the moving parts will begin to move.
When working on moving parts, be careful that fingers or clothes do not get caught.
SM 4-1 D284/D285/D286/D287/D288/D289
Paper Transfer Quality Standards
• Automatic restart deals with cases when you accidentally unplugged the AC power cord
or unexpected power outages. By keeping the power flag ON, after the resumption of
power, the machine will start up automatically.
In rare cases, when you reconnect the AC power cord to a power outlet, the machine does not
start automatically. In this case, the machine has not failed. The cause is due to the timing of
releasing the residual charge. If you press the main power switch while the residual charge was
already released, the power ON flag will not be set. At this time, start the machine manually by
pressing the main power switch.
Shutdown Method
1. Press the main power switch [A] on the machine.
2. The shutdown message appears. After the shutdown process, the main power is turned off
automatically.
The operation panel and the main power indicator are turned off when the machine completes the
shutdown.
• Even after the shutdown message disappears, do not disconnect the power cord while
the main power indicator [A] is flashing to indicate that the machine is still shutting
down.
• Before removing and adjusting electrical boards, do the following procedure. Otherwise,
the board can be damaged by the residual charge inside the machine and must be
replaced.
SM 4-2 D284/D285/D286/D287/D288/D289
Paper Transfer Quality Standards
Forced Shutdown
Replacement
Adjustments
If the machine does not shut down normally for some reason, the machine has a forced
&
shutdown function.
To force the shutdown, press and hold the main power switch for 6 seconds.
In general, do not use the forced shutdown.
• Forced shutdown may damage the hard disk and memory and can cause damage to
the machine. Use a forced shutdown only if it is unavoidable.
4.2 BEFOREHAND
• Turn off the main power switch and disconnect the power cord.
• After replacing, make sure that all removed harnesses are connected up again and
secured in their clamps.
SM 4-3 D284/D285/D286/D287/D288/D289
Special Tools and Lubricants
• A PC (Personal Computer) is required for creating the Encryption key file to an SD card
when replacing the controller board for a model in which HDD encryption has been
enabled.
4.3.2 LUBRICANTS
No. Part No. Description Q'ty Unique or Common
1 52039502 Silicone Grease G-501 1 C (General)
2 A2579300 Grease Barrierta – S552R 1 C (General)
SM 4-4 D284/D285/D286/D287/D288/D289
Cover Removal Order
Replacement
Adjustments
&
No. Name
1 Operation Panel
2 Scanner Front Cover
3 Upper Front Cover
4 Front Cover
5 1st Paper Feed Tray
6 2nd Paper Feed Tray
7 Paper Exit Tray
8 Inner Cover
9 Laser Unit Cover
10 Paper Exit Front Cover
11 Tray Support Rod Cover
12 Upper Inner Cover
13 Connector Cover
SM 4-5 D284/D285/D286/D287/D288/D289
Cover Removal Order
Right
No. Name
1 Scanner Right Cover
2 Right Upper Cover
3 Right Rear Cover
4 Right Cover
5 Bypass Tray
SM 4-6 D284/D285/D286/D287/D288/D289
Cover Removal Order
Left
Replacement
Adjustments
&
No. Name
1 Left Upper Cover
2 Left Cover
3 Controller Cover
4 Left Rear Cover
5 Scanner Left Cover
SM 4-7 D284/D285/D286/D287/D288/D289
Cover Removal Order
Rear
No. Name
1 Scanner Upper Cover
2 Rear Cover
3 Rear Lower Cover
4 Rear Lower Gap Cover
SM 4-8 D284/D285/D286/D287/D288/D289
Exterior Covers
The stabilizers [A] are necessary for meeting the requirements of IEC60950-1, the international
Replacement
Adjustments
standard for safety.
&
The aim of these components is to prevent the products, which are heavy, from toppling as a
result of people running into or leaning onto the products, which can lead to serious accidents
such as persons becoming trapped under the product. (U.S.: UL60950-1, Europe: EN60950-1)
SM 4-9 D284/D285/D286/D287/D288/D289
Exterior Covers
• The front cover can be removed by sliding it in the direction of the blue arrow.
SM 4-10 D284/D285/D286/D287/D288/D289
Exterior Covers
• Each part enclosed by a blue circle has a tab. Be careful not to damage it when
attaching and detaching.
Replacement
Adjustments
&
1. Open the front cover. (Front Cover)
2. Remove the paper exit tray. (Paper Exit Tray)
3. Remove the left upper cover [A]. ( ×1)
SM 4-11 D284/D285/D286/D287/D288/D289
Exterior Covers
2. Release the hooks [A], and remove the left rear cover [B].
• Each part enclosed by a blue circle has a tab. Be careful not to damage it when
attaching and detaching.
SM 4-12 D284/D285/D286/D287/D288/D289
Exterior Covers
Replacement
Adjustments
&
Order to remove
1. Front cover
2. Paper exit tray
3. Left upper cover
4. Controller cover
5. Rear lower gap cover
6. 1st paper feed tray
7. 2nd paper feed tray
8. Left cover
SM 4-13 D284/D285/D286/D287/D288/D289
Exterior Covers
Each part enclosed by a blue circle has a tab. Be careful not to damage it when attaching and
detaching.
SM 4-14 D284/D285/D286/D287/D288/D289
Exterior Covers
Replacement
Adjustments
&
4.5.9 REAR LOWER COVER
1. Remove the rear cover. (Rear Cover)
2. Remove the rear lower gap cover. (Rear Lower Gap Cover)
3. Remove the rear lower cover [A].
SM 4-15 D284/D285/D286/D287/D288/D289
Exterior Covers
• When installing, insert the projections [A] in the holes [B], taking care not to trap the
harness.
SM 4-16 D284/D285/D286/D287/D288/D289
Exterior Covers
Replacement
Adjustments
&
4.5.12 RIGHT COVER
1. Open the 1st paper feed tray [A], 2nd paper feed tray [B], and right cover [D].
2. Remove the 1st paper feed tray right cover [C].
SM 4-17 D284/D285/D286/D287/D288/D289
Exterior Covers
SM 4-18 D284/D285/D286/D287/D288/D289
Exterior Covers
7. Slide to the left and remove the right cover [A]. ( ×1)
Replacement
Adjustments
&
4.5.13 UPPER FRONT COVER
1. Open the right cover.
2. Remove the upper front cover [A].
• When removing the upper front cover, release the hooks at the back of the cover.
• Tilt the operation panel [B] upward to a horizontal position, and then remove the
upper front cover [A].
SM 4-19 D284/D285/D286/D287/D288/D289
Exterior Covers
SM 4-20 D284/D285/D286/D287/D288/D289
Exterior Covers
Replacement
Adjustments
&
4. Remove the paper exit lower cover [A].
SM 4-21 D284/D285/D286/D287/D288/D289
Exterior Covers
SM 4-22 D284/D285/D286/D287/D288/D289
Exterior Covers
Replacement
Adjustments
&
4. Remove the inner cover [A].
SM 4-23 D284/D285/D286/D287/D288/D289
Exterior Covers
SM 4-24 D284/D285/D286/D287/D288/D289
Exterior Covers
Replacement
Adjustments
&
SM 4-25 D284/D285/D286/D287/D288/D289
Smart Operation Panel
SM 4-26 D284/D285/D286/D287/D288/D289
Smart Operation Panel
5. Spread a cloth or service mat [A] on the exposure glass to protect the display. Place the
operation panel on the exposure glass so that the display faces down.
Replacement
Adjustments
&
6. Remove the rear center cover [A].
SM 4-27 D284/D285/D286/D287/D288/D289
Smart Operation Panel
8. Remove the left small cover [A] and right small cover [B].
9. Release the hooks, and remove the right hinge cover [A]. (Hook x 2)
10. Remove the left hinge cover [A] and right cover [B].
SM 4-28 D284/D285/D286/D287/D288/D289
Smart Operation Panel
Replacement
Adjustments
4. Disconnect the USB cable [A].
&
5. Remove the harness [A].
SM 4-29 D284/D285/D286/D287/D288/D289
Smart Operation Panel
When removing a clamp, insert a long flathead screwdriver or such a tool from the side to
remove it.
• The cable has a set of 2 cable ties [A]. When attaching the cable, position the clamp
outside the two cable ties.
SM 4-30 D284/D285/D286/D287/D288/D289
ADF
4.7 ADF
4.7.1 ADF REMOVAL
1. Remove the rear cover.
Replacement
Adjustments
2. Remove the controller box cover (for SPDF DF3100 only)(Controller Box Cover).
&
3. Remove the connector.
SPDF DF3100
ARDF DF3090
SM 4-31 D284/D285/D286/D287/D288/D289
ADF
SPDF DF3100
ARDF DF3090
SM 4-32 D284/D285/D286/D287/D288/D289
ADF
SPDF DF3100
Replacement
Adjustments
&
ARDF DF3090
6. Slowly and carefully (the ADF is heavy) lift the ADF [A] off the machine.
7. Set the ADF on its edge on the floor, and then lean it against a wall [B].
SM 4-33 D284/D285/D286/D287/D288/D289
ADF
• To prevent damage to the fragile feelers [A] of the ADF position sensor, never lay the
ADF on a flat surface as shown below.
• If the SPDF DF3100 is being replaced, do SP4-730-002 after the new SPDF has been
installed.
SP descriptions
SPDF DF3100
SM 4-34 D284/D285/D286/D287/D288/D289
Scanner Unit
Replacement
Adjustments
previous machine are controlled by the IPU. Harnesses of the scanner unit connect directly to the
&
IPU in the controller box on the back of the machine.
SM 4-35 D284/D285/D286/D287/D288/D289
Scanner Unit
• There are a tab and bosses inside the cover. Be careful not to damage them when
attaching and detaching.
SM 4-36 D284/D285/D286/D287/D288/D289
Scanner Unit
Replacement
Adjustments
4. Remove the platen cover or ADF.
&
5. Remove the scanner upper cover [A].
SM 4-37 D284/D285/D286/D287/D288/D289
Scanner Unit
• The exposure glass and the left scale are attached with double-sided tape.
SM 4-38 D284/D285/D286/D287/D288/D289
Scanner Unit
Replacement
Adjustments
• The locating holes of the left scale must fit over the locating bosses of the
&
front/rear frame.
SM 4-39 D284/D285/D286/D287/D288/D289
Scanner Unit
4. Move the scanner carriage [A] to the indicated position as shown below.
5. Loosen the screw, remove the spring [A], and then remove the belt [B].
6. Turn the scanner carriage over to the other side and place it on the frame [A].
SM 4-40 D284/D285/D286/D287/D288/D289
Scanner Unit
• When holding the scanner carriage, be careful not to touch the circuit board [A],
lens [B], and mirror [C].
Replacement
Adjustments
&
7. Remove the belt [A].
8. Lower the lock lever [A] and disconnect the FFC [B].
9. Remove the ferrite core [A] and the mylar [B]. (Hook x 4)
SM 4-41 D284/D285/D286/D287/D288/D289
Scanner Unit
• When attaching the scanner carriage, hold the carriage with the screw [A]
loosened, and move the carriage back and forth to the sides twice to have the belt
stretch evenly. Then, fasten the screw [A].
• After replacing the scanner carriage, enter the values supplied with the carriage in
the following SPs:
- SP4-871-002 (Distortion Correction Distortion Initialization)
- SP4-880-001 (Dot shift amount between R Line and G Line).
- SP4-880-002 (Dot shift amount between G Line and B Line).
To apply the specified settings, turn the power off and then back on.
The specified values are cleared when the NVRAM is initialized, so be sure to keep
the supplied sheet showing the values in the machine.
SM 4-42 D284/D285/D286/D287/D288/D289
Scanner Unit
Replacement
Adjustments
&
3. Move the scanner carriage [A] to the indicated position as shown.
SM 4-43 D284/D285/D286/D287/D288/D289
Scanner Unit
• When reattaching the metal cover [A], fasten the screws in the order of "1", "2", and
"3".
SM 4-44 D284/D285/D286/D287/D288/D289
Scanner Unit
• When attaching the resin cover, insert its tip under the metal frame.
Replacement
Adjustments
&
4.8.5 SCANNER MOTOR
1. Remove the scanner upper cover. (Scanner Upper Cover)
2. Remove the rear cover. (Rear Cover)
3. Remove the grounding plate [A].
SM 4-45 D284/D285/D286/D287/D288/D289
Scanner Unit
SM 4-46 D284/D285/D286/D287/D288/D289
Scanner Unit
Replacement
Adjustments
&
4.8.7 SCANNER HP SENSOR
1. Remove the ADF or platen cover.
2. Remove the exposure glass (Exposure Glass)
3. Slide the scanner carriage [A] in the direction of the arrow.
SM 4-47 D284/D285/D286/D287/D288/D289
Scanner Unit
SM 4-48 D284/D285/D286/D287/D288/D289
Scanner Unit
Replacement
Adjustments
&
When Changing the FFC
When changing the FFC, attach the Mylar [A] to the new FFC.
SM 4-49 D284/D285/D286/D287/D288/D289
Scanner Unit
2. Connect the FFC to the scanner carriage’s connector, and then lift the lever [A] to lock it.
3. Attach the Mylar [A] to the FFC from above, and then insert the tabs at both ends of the
Mylar into the gaps in the FFC holder to secure it in position.
SM 4-50 D284/D285/D286/D287/D288/D289
Scanner Unit
Replacement
Adjustments
&
4.8.10 MODIFYING THE SCANNER (CONTACT/CONTACTLESS)
WHEN USING THE ARDF
SM 4-51 D284/D285/D286/D287/D288/D289
Scanner Unit
3. Replace the contactless guide plate (front) [A] with the contact guide plate (front) [B]. ( ×1).
There is a hole in the contact guide plate (front).
SM 4-52 D284/D285/D286/D287/D288/D289
Scanner Unit
4. Replace the contactless guide plate (rear) [A] with the contact guide plate (rear) [B].
There is a hole in the contact guide plate (rear).
Replacement
Adjustments
&
5. Attach the document reader guide plate. Be careful not to scratch the sheet [A].
6. Attach the ADF front cover, and return the ADF to its original position.
7. Enter SP mode, and then change the DF density setting (SP4-688-001) from [102%] to
[97%].
SM 4-53 D284/D285/D286/D287/D288/D289
Scanner Unit
2. Wipe the exposure glass with general alcohol glass cleaner so that no glue remains from the
double-sided tape.
• Remember that if any glue remains, it will cause a paper jam in the ADF.
• The part below the contactless lower entrance guide unit is black [A].
• The part below the contact lower entrance guide unit is colorless and transparent
[B].
SM 4-54 D284/D285/D286/D287/D288/D289
Scanner Unit
Replacement
Adjustments
&
3. Remove the document reader guide plate [A]. ( ×1)
• The part below the contactless document reader guide plate is gray [A].
• The part below the contact document reader guide plate is white [B].
SM 4-55 D284/D285/D286/D287/D288/D289
Scanner Unit
6. Enter SP mode, and then change the Scan Image Density Adjustment (SP4-688-002) from
[103] to [96].
3. Wipe the exposure glass with general alcohol glass cleaner, so that no glue remains from
the double-sided tape.
• Remember that if any glue remains, it will cause a paper jam in the ADF.
SM 4-56 D284/D285/D286/D287/D288/D289
Laser Unit
• Turn off the main power switch and unplug the machine before beginning any of the
Replacement
Adjustments
procedures in this section. Laser beams can cause serious eye injury.
&
4.9.1 CAUTION DECAL LOCATION
Caution decals are placed as shown below.
• Be sure to turn off the main power switch and disconnect the power plug from the power
outlet before beginning any disassembly or adjustment of the laser unit. This copier
uses a class IIIb laser beam with a wavelength of 660 nm and an output of 17 mW. The
laser can cause serious eye injury.
SM 4-57 D284/D285/D286/D287/D288/D289
Laser Unit
SM 4-58 D284/D285/D286/D287/D288/D289
Laser Unit
Replacement
Adjustments
&
4. Insert the new laser unit along the guide frame [A].
• Make sure that the new laser unit claws fit into two mainframe claws as shown
below.
Mainframe Claws
SM 4-59 D284/D285/D286/D287/D288/D289
Laser Unit
• If the error message indicating the failure of the data download appears, execute
SP2-110-005 again.
• If this step is not correctly done, an image problem may occur on printouts.
5. Perform image adjustments if needed (ADF Image Adjustment).
SM 4-60 D284/D285/D286/D287/D288/D289
Laser Unit
Replacement
Adjustments
&
4.9.4 PCL (PRE CLEANING LIGHT)
1. Remove the PCDU. (PCDU)
2. Remove the fusing unit. (Fusing Unit)
3. Remove the PCL [A].
SM 4-61 D284/D285/D286/D287/D288/D289
PCDU
4.10 PCDU
• To prevent damage from toner spillage during the PCDU removal, be sure to place a
ground cloth on the floor.
• To prevent damage from excess light, wrap the OPC drum with protective paper and
store the OPC drum in a cool dark place.
• Do not touch the OPC drum, cleaning blade, or any seals or tapes.
• Do not use any alcohols or solvents to clean the OPC drum; Be sure to wipe with a dry
cloth. If excess dirt exists, first wipe with a damp cloth, and next wipe off completely with
a dry cloth.
• Do not rotate the OPC drum clockwise after the PCDU has been installed.
4.10.1 PCDU
• If you install a complete new PCDU, you do not need to perform SP 3-701. This is
because the machine detects a new unit automatically when you cycle the main power
off/on, and performs the initial adjustment automatically.
1. Open the front cover.
2. Open the right cover.
3. Tilt the transfer unit [A].
SM 4-62 D284/D285/D286/D287/D288/D289
PCDU
• Carefully and slowly pull out the PCDU without tilting, to prevent toner spillage.
Replacement
Adjustments
&
• When installing the PCDU, push the PCDU into the machine while screwing it in, as
shown below, and then secure the PCDU. If the PCDU is not installed straight, the
transfer roller contact and release mechanism does not work properly and dirt may
appear on the 2nd side of outputs.
• Before replacing the PCU, set SP3-701-002 (Manual New Unit Set: PCU) to “1” and turn
off the main power switch. After replacing the PCU, turn on the main power.
• Before replacing the development unit, set SP3-701-023 (Manual New Unit Set:
Development Unit) to "1" and turn off the main power switch. After replacing the
development unit, turn on the main power.
SM 4-63 D284/D285/D286/D287/D288/D289
PCDU
Replacement Procedure
1. Remove the PCDU. (PCDU)
2. Remove the face plates [A][B]. ( x4, x1)
3. Split the assembly into the PCU [A] and development unit [B].
When installing the face plates, check the fitting points as shown below.
[A]: The bearing of the face plate fits the OPC drum.
[B]: The bearing of the face plate fits the bearing of the development roller.
Face plate for front side
SM 4-64 D284/D285/D286/D287/D288/D289
PCDU
Replacement
Adjustments
&
Installing a PCU
1. Disassemble the PCDU into PCU and development unit (PCU/Development Unit).
2. Replace the used PCU with a new one.
3. Reassemble the PCDU.
SM 4-65 D284/D285/D286/D287/D288/D289
PCDU
• Before replacing the OPC drum, set SP3-701-021 to “1” and turn off the main power
switch.
• If you have to turn the power on again before replacing the part, execute the SP again
before replacing the part.
• After replacing the OPC drum, turn on the main power on.
1. Remove the PCU. (PCU/Development Unit)
2. Remove the stopper [A] for the PCU.
SM 4-66 D284/D285/D286/D287/D288/D289
PCDU
Replacement
Adjustments
&
4.10.4 CHARGE ROLLER, CLEANING ROLLER
• Before replacing these rollers, set SP3-701-018 for the charge roller and/or SP3-701-
019 for the cleaning roller to “1” and turn the main power switch OFF.
• If you have to turn the power on again before replacing the part, execute the SP again
before replacing the part.
• After replacing the rollers, turn the main power switch ON.
1. Remove the PCU. (PCU/Development Unit)
2. Remove the OPC drum. (OPC Drum)
3. Remove the charge roller and cleaning roller [A] with its bearing.
4. Split the assembly into the charge roller [A] and cleaning roller [B].
SM 4-67 D284/D285/D286/D287/D288/D289
PCDU
• Before replacing the pick-off pawls, set SP3-701-022 to “1” and turn off the main power
switch.
• If you have to turn the power on again before replacing the part, execute the SP again
before replacing the part.
• After replacing the pick-off pawls, turn on the main power on.
1. Remove the PCU. (PCU/Development Unit)
2. Remove the pick-off pawls [A].
• Use a screw driver to pry away the tabs of the pick-off pawl. If the pick-off pawl has
marked the drum with a line, the pick-off pawl position can be moved from 1 to 2.
SM 4-68 D284/D285/D286/D287/D288/D289
PCDU
• Before replacing the cleaning blade, set SP3-701-009 to “1” and turn the main power
switch OFF.
Replacement
Adjustments
• If you have to turn the power on again before replacing the part, execute the SP again
&
before replacing the part.
• After replacing the cleaning blade, turn the main power switch ON.
1. Remove the PCU. (PCU/Development Unit)
2. Remove the OPC drum. (OPC Drum)
3. Remove the charge roller and cleaning roller. (Charge Roller, Cleaning Roller)
4. Remove the cleaning blade [A]. ( x2)
• The cleaning blade [A] has two different types of holes: a circle ( ), and an oval
( ). Remove the screw on the circle side first, and then, remove the oval side.
SM 4-69 D284/D285/D286/D287/D288/D289
PCDU
4.10.7 DEVELOPER
• These sheets used in steps 6, 11, and 12 are not provided as accessories; please do
not forget to order them with the developer.
• Before replacing the developer, set SP3-701-024 to “1” and turn the main power switch
OFF.
• If you have to turn the power on again before replacing the part, execute the SP again
before replacing the part.
• After replacing the developer, turn the main power switch ON.
• If you replace developer together with the development filters, first replace the
developer, then replace the filters.
1. Remove the development unit. (PCU/Development Unit)
2. Remove the bearing (front) [A]. (E-ring x1)
3. Pull the shaft toward the blue arrow shown below, then remove the pin [A] and the gear [B].
SM 4-70 D284/D285/D286/D287/D288/D289
PCDU
Replacement
Adjustments
&
5. Remove the bearing (rear) [A].
6. Remove the development side seal and development case entrance seal [A] at each end.
SM 4-71 D284/D285/D286/D287/D288/D289
PCDU
• Do not touch or hold the development sleeve edge [A] when holding the sleeve
unit. Otherwise, it may cause an injury.
8. Remove the developer after turning the development unit upside down in the reverse
direction of the development filter.
SM 4-72 D284/D285/D286/D287/D288/D289
PCDU
9. Stand the development unit up, and add new developer evenly across the width of the
development unit while rotating the gear.
Replacement
Adjustments
&
10. Reassemble the development sleeve unit, gear and bearing.
• The sheets for the development sleeve unit [A] must be under the sheets [B] for the
development unit.
Correct Wrong
SM 4-73 D284/D285/D286/D287/D288/D289
PCDU
11. Wipe off the areas [A] indicated by the red-dashed line and paste new development case
entrance seals to cover the blue-circled position.
• These seals are part of the development seal set, which must be ordered together with
the new developer.
• The seal [A] for the front side is not the same shape as the one [B] for the rear side,
as shown below. Be careful when you paste them.
12. Paste the new development side seals [A] on the face of the development sleeve unit as
shown below.
• These seals are part of the development seal set, which must be ordered together with
the new developer.
SM 4-74 D284/D285/D286/D287/D288/D289
PCDU
Replacement
Adjustments
&
13. Reassemble the PCU and development unit.
14. Turn on the main power switch.
The machine detects the new developer and starts the initial adjustment.
• Before replacing the development filters, set SP3-701-025 to “1” and turn the main
power switch OFF.
• If you have to turn the power on again before replacing the part, execute the SP again
before replacing the part.
• After replacing the development filters, turn the main power switch ON.
• If you replace the development filter together with developer, first replace the developer,
then replace the filters.
1. Remove the development unit. (PCU/Development Unit)
2. Remove the development filters [A].
SM 4-75 D284/D285/D286/D287/D288/D289
PCDU
4.10.9 TD SENSOR
1. Remove the development unit. (PCU/Development Unit)
2. Remove the TD sensor cover [A].
SM 4-76 D284/D285/D286/D287/D288/D289
PCDU
• Before replacing the development mixing auger bearings, set SP3-701-028 to “1” and
turn the main power switch OFF.
Replacement
Adjustments
• If you have to turn the power on again before replacing the part, execute the SP again
&
before replacing the part.
• After replacing the development mixing auger bearings, turn the main power switch ON.
1. Remove the development unit. (PCU/Development Unit)
2. Pull the shaft toward you, and then pull out the pin [A] and remove the gear [B].
4. Remove the two development mixing auger bearings [A] (E-ring x1).
SM 4-77 D284/D285/D286/D287/D288/D289
PCDU
• The development mixing auger bearings are D-shaped. Make sure that you install them
in the orientation exactly as shown above.
SM 4-78 D284/D285/D286/D287/D288/D289
PCDU
Replacement
Adjustments
&
5. Remove the development mixing auger (R) [A].
• Each auger is different; please make sure that the augers are attached correctly.
• [A]: Development Mixing Auger (L)
• [B]: Development Mixing Auger (R)
SM 4-79 D284/D285/D286/D287/D288/D289
Waste Toner
When the bottle is replaced after the machine detects that the waste toner bottle is full and stops,
the counter for the Waste Toner Bottle is reset automatically.
When the bottle is replaced before the machine stops due to a full bottle, it is necessary to reset
the PM counter manually (set SP3-701-142 to “1” before replacing the bottle, then switch the
power off).
• There is no waste toner bottle set switch. If you remove the waste toner bottle, be
sure to replace it before you finish work on the machine.
SM 4-80 D284/D285/D286/D287/D288/D289
Waste Toner
Replacement
Adjustments
&
4.11.3 RECYCLING SHUTTER
1. Remove the waste toner bottle. (Waste Toner Bottle)
2. Remove the PCDU. (PCDU)
3. Remove the controller box. (Controller Box)
4. Remove the duct [A].
• Remove the Development Bearing Cooling Fan along with the duct (for MP 4055
SP/MP 5055 SP/MP 6055 SP only).
SM 4-81 D284/D285/D286/D287/D288/D289
Waste Toner
SM 4-82 D284/D285/D286/D287/D288/D289
Waste Toner
Replacement
Adjustments
&
9. Remove the two pulleys [A] [B] and the belt [C]. ( ×1)
• Place a sheet of paper underneath the bracket, and then put the bracket on the
sheet. Otherwise, the grease applied to the gear in the bracket may adhere to the
floor.
SM 4-83 D284/D285/D286/D287/D288/D289
Waste Toner
• Place a sheet of paper underneath the recycling shutter unit, and then put the
recycling shutter unit on the sheet. Otherwise, the grease applied to the gear in the
unit may adhere to the floor.
SM 4-84 D284/D285/D286/D287/D288/D289
Transfer Unit
Replacement
Adjustments
2. Close the transfer unit [A].
&
3. Remove the clip of the transfer unit [A] and disconnect the connector. ( ×1, ×1)
4. Slide the bearing in the blue arrow direction to release it from the frame of the main
machine.
SM 4-85 D284/D285/D286/D287/D288/D289
Transfer Unit
SM 4-86 D284/D285/D286/D287/D288/D289
Transfer Unit
• Before replacing the transfer roller unit, set SP3-701-108 to “1” and turn off the main
power switch.
Replacement
Adjustments
• If you have to turn the power on again before replacing the part, execute the SP again
&
before replacing the part.
• After replacing the transfer roller unit, turn on the main power on.
1. Open the right cover.
2. Release the claws of the transfer roller unit [A].
SM 4-87 D284/D285/D286/D287/D288/D289
Transfer Unit
4.12.3 ID SENSOR
• You must take note of the original value of SP3-331-061 to prepare for the possibility
that the process control after replacement will not be done properly.
A QR-code is pasted on the sensor head of an ID sensor, which includes the characteristic value
for the sensor. This characteristic value must be input into SP3-331-061 before replacing the ID
sensor.
1. Take a note of the characteristic value on the new ID sensor (surrounded by a red dashed
line in the following photo).
Replacement Procedure
1. Open the right cover.
2. Remove the ID sensor [A]. ( ×1, ×1)
SM 4-88 D284/D285/D286/D287/D288/D289
Transfer Unit
Replacement
Adjustments
&
3. Remove the LED cover [A]. ( ×1)
SM 4-89 D284/D285/D286/D287/D288/D289
Transfer Unit
3. Inserting a driver through the frame hole, remove the screw of the temperature/humidity
sensor.
SM 4-90 D284/D285/D286/D287/D288/D289
Transfer Unit
Replacement
Adjustments
&
3. Remove the fusing entrance sensor [A]. ( ×1)
SM 4-91 D284/D285/D286/D287/D288/D289
Drive Unit
SM 4-92 D284/D285/D286/D287/D288/D289
Drive Unit
Replacement
Adjustments
&
4.13.4 FUSING MOTOR (MP 4055 SP/5055 SP/6055 SP ONLY)
1. Remove the rear cover. (Rear Cover)
2. Remove the fusing motor [A].
SM 4-93 D284/D285/D286/D287/D288/D289
Drive Unit
SM 4-94 D284/D285/D286/D287/D288/D289
Drive Unit
Replacement
Adjustments
&
4.13.10 TONER HOPPER
1. Pull out the toner bottle.
2. Remove the paper exit lower cover. (Paper Exit Lower Cover)
3. Remove the upper inner cover. (Upper Inner Cover)
4. Remove the development exhaust fan. (Development Exhaust Fan)
5. Remove the toner supply housing. (Toner Supply Housing)
6. Remove the controller box. (Controller Box)
7. Remove the screws on the toner hopper [A]. ( ×3)
SM 4-95 D284/D285/D286/D287/D288/D289
Drive Unit
9. Remove the screws and tab on the gearbox [A]. ( ×3, tab×1)
• Toner remains in the toner hopper [A]. Be sure to place the toner hopper on a sheet
of paper to protect against toner spillage.
SM 4-96 D284/D285/D286/D287/D288/D289
Drive Unit
• Attach the toner supply pipe [A] before installing the gear box and toner hopper.
• Fit the hole of the supply pipe to the pin [B] and then stabilize the pipe ( x1).
Replacement
Adjustments
&
4.13.11 TONER SUPPLY MOTOR
1. Remove the toner hopper. (Toner Hopper)
2. Remove the screws and connector on the gearbox [A]. ( ×3, ×1)
SM 4-97 D284/D285/D286/D287/D288/D289
Drive Unit
3. Remove the gear [A] and part [B] from the gear box cover [C].
• Make sure that the angle of the part [B] is as shown below when attaching the part
[B] to the gear box cover.
SM 4-98 D284/D285/D286/D287/D288/D289
Drive Unit
5. Remove the toner supply motor [B] with its spacer from the gear box cover [A]. ( ×2)
Replacement
Adjustments
&
6. Remove the spacer [B] from the toner supply motor [A].
SM 4-99 D284/D285/D286/D287/D288/D289
Fusing Unit
Replacement
• In 100 V models, only one of the AC lines for the fusing unit is shut off when you turn off
the main power; the other line carries current even when you turn off the main power
switch. Because of this, turn off the main power switch, and also always pull out the AC
power cord from the wall socket before doing replacement.
• Because there is a danger of burns on contact with hot parts of the fusing unit, start
work when the temperature drops to a low enough temperature.
• To clear SC544-02 or SC554-02, replace the fusing unit or install a fuse (provided in the
heating sleeve belt unit) in the fusing unit. If you will install a new fusing unit, follow the
procedure below to clear SC544-02 or SC554-02.
1. Install a new fusing unit.
2. Clear SC544-02 or SC554-02 with SP5-810-002
3. Turn the machine off and on.
• If you replace a whole fusing unit, you do not need to perform SP3-701. This is because
the machine detects a new unit automatically. If you replace only a part of the fusing
unit, however, such as the pressure roller, you must set SP3-701 for that part.
SM 4-100 D284/D285/D286/D287/D288/D289
Fusing Unit
Replacement
Adjustments
&
• When disconnecting the harness, hold the connector as shown below in order to
avoid breaking the connector pins.
SM 4-101 D284/D285/D286/D287/D288/D289
Fusing Unit
• Attach the fusing unit connector cover by fitting the space on the connector cover
[A] (surrounded by red dashes in the diagram) and the frame of the fusing unit [B]
together when installing.
• The connector cover must be attached before screwing in the fusing unit.
4. Remove the connector [A]. ( x1)
SM 4-102 D284/D285/D286/D287/D288/D289
Fusing Unit
• When installing the fusing unit, attach the rear screw first, then attach the front
screw.
Replacement
Adjustments
4.14.2 FUSING ENTRANCE GUIDE PLATE
&
1. Remove the fusing unit. (Fusing Unit)
2. Remove the fusing entrance guide plate [A]. ( x3)
SM 4-103 D284/D285/D286/D287/D288/D289
Fusing Unit
• Wipe clean with a dry cloth. Then wipe clean with a cloth dampened with alcohol.
SM 4-104 D284/D285/D286/D287/D288/D289
Fusing Unit
Replacement
Adjustments
&
• You must route the harnesses for the pressure roller temperature sensor and the
fusing roller temperature sensor correctly when reassembling the fusing unit. See
the notes when reassembling the fusing unit. (Notes When Reassembling the
Fusing Unit)
SM 4-105 D284/D285/D286/D287/D288/D289
Fusing Unit
• The grounding plate [A] is uncovered after the fusing lower cover is removed. Be
careful not to damage it. ( x1)
• You must route the harnesses for the pressure roller temperature sensor and the fusing
roller temperature sensor correctly when reassembling the fusing unit. See the notes
when reassembling the fusing unit. (Notes When Reassembling the Fusing Unit)
• Set SP3-701-116 to “1” and turn the main power OFF before replacing.
• If you have to turn the power on again before replacing the part, execute the SP again
before replacing the part.
• After replacing the unit, turn the main power ON.
• To clear SC544-02 or SC554-02, replace the fusing unit or install a fuse (provided in the
heating sleeve belt unit) in the fusing unit.
• When clearing SC544-02 or SC554-02 by installing a fuse (provided in the heating
sleeve belt unit) in the fusing unit, see To Clear SC544-02 or SC554-02.
• The new unit detection fuse packed with the heating sleeve belt unit is used to cancel
SC544-02/554-02. Discard the fuse if these SCs did not occur.
• When replacing the heating sleeve belt unit at EM replacement, installing a fuse is not
necessary. Do not use the fuse for EM replacement.
SM 4-106 D284/D285/D286/D287/D288/D289
Fusing Unit
Replacement
1. Remove the fusing upper cover. (Fusing Upper Cover)
2. Remove the fusing lower cover. (Fusing Lower Cover)
3. Remove the two pressure springs. ( x2)
Replacement
Adjustments
&
4. Remove the screws from left and right frames. ( x2 for each frame)
SM 4-107 D284/D285/D286/D287/D288/D289
Fusing Unit
• To clear SC544-02 or SC554-02, attach the new unit detection fuse provided with the
heating sleeve belt unit or replace the fusing unit.
1. Prepare a new fuse provided with the heating sleeve belt unit.
SM 4-108 D284/D285/D286/D287/D288/D289
Fusing Unit
3. Route the harness of the fuse through the slits (indicated by arrows).
4. Install the fuse in the notch (indicated by a blue circle).
Replacement
Adjustments
&
5. Reassemble the fusing unit.
6. Install the fusing unit in the machine.
7. Enter the SP mode, and then clear SC544-02 or SC554-02 with SP5-810-002.
8. Turn the machine off and on.
Replacement
1. Remove the heating sleeve belt unit. (Heating Sleeve Belt Unit)
2. Remove the pressure roller gear [A]. (C-ring x1)
SM 4-109 D284/D285/D286/D287/D288/D289
Fusing Unit
SM 4-110 D284/D285/D286/D287/D288/D289
Fusing Unit
Replacement
Adjustments
&
4.14.9 FUSING ROLLER TEMPERATURE SENSORS
1. Remove the fusing lower cover. (Fusing Lower Cover)
2. Remove the fusing roller temperature sensors [A].
SM 4-111 D284/D285/D286/D287/D288/D289
Fusing Unit
SM 4-112 D284/D285/D286/D287/D288/D289
Fusing Unit
Replacement
Adjustments
&
Harness route: when looking at the side of the fusing unit
SM 4-113 D284/D285/D286/D287/D288/D289
Paper Exit
SM 4-114 D284/D285/D286/D287/D288/D289
Paper Exit
Replacement
Adjustments
&
3. Remove the paper exit sensor with bracket [A].
SM 4-115 D284/D285/D286/D287/D288/D289
Paper Exit
When attaching the reverse sensor, if you screw too tightly in the direction of the blue arrow,
it may cause the gap between the guide plates [A] to be too narrow, resulting in paper jams.
Make sure that there is a gap [A] of 3mm or more after you fasten the screw.
SM 4-116 D284/D285/D286/D287/D288/D289
Paper Exit
Replacement
Adjustments
&
3. Remove the paper exit full sensor [A].
SM 4-117 D284/D285/D286/D287/D288/D289
Paper Exit
SM 4-118 D284/D285/D286/D287/D288/D289
Paper Exit
Replacement
Adjustments
&
4.15.7 FUSING EXIT SENSOR
1. Remove the paper exit unit. (Paper Exit Unit)
2. Remove the fusing exit sensor [A].
SM 4-119 D284/D285/D286/D287/D288/D289
Paper Feed
• The 1st paper feed unit can be removed without removing the duplex unit (just open the
right cover), and you can remove the paper feed unit after pulling out the paper tray.
• Note that the 1st paper feed unit and 2nd paper feed unit are not interchangeable.
4. Pull out the 1st paper feed unit [A] slightly toward the front, and then take off the paper feed
guide plate [B].
• Release the rear side first to remove the paper feed guide plate.
SM 4-120 D284/D285/D286/D287/D288/D289
Paper Feed
• The following picture shows the shape of the guide plate at the rear side.
Replacement
Adjustments
&
5. Remove the 1st paper feed unit [A]. ( x1)
• Depending on the model, remove the right lower cover or open the paper transport
cover.
SM 4-121 D284/D285/D286/D287/D288/D289
Paper Feed
• The harness guide has a claw, so make sure that you do not break it when
removing.
SM 4-122 D284/D285/D286/D287/D288/D289
Paper Feed
Replacement
Adjustments
&
6. Remove the 2nd paper feed unit [A]. ( ×2, x1)
SM 4-123 D284/D285/D286/D287/D288/D289
Paper Feed
3. Release the tab on the paper dust collection unit [A] ( ×1).
4. While slightly opening and holding the transfer unit [A] with your hand, remove the paper
dust collection unit [B] in the order shown in the picture below.
• The right side of the paper dust collection unit has a C-shaped cutout. Do not pull
the unit by force during removal. When installing, open the transfer unit [A] to
prevent the sheet [B] from breaking.
SM 4-124 D284/D285/D286/D287/D288/D289
Paper Feed
Replacement
Adjustments
&
2. Remove the pickup roller [A].
SM 4-125 D284/D285/D286/D287/D288/D289
Paper Feed
SM 4-126 D284/D285/D286/D287/D288/D289
Paper Feed
Replacement
Adjustments
&
5. Remove the 2nd paper feed tray lift motor [A].
• There is no difference in removal procedure between 1st paper feed sensor and 2nd
paper feed sensor.
1. Remove the paper feed unit. (Paper Feed Unit)
2. Remove the paper feed sensor bracket [A]. ( ×1, ×1)
SM 4-127 D284/D285/D286/D287/D288/D289
Paper Feed
• Make sure that the end of the spring on the sensor unit is in the hole.
SM 4-128 D284/D285/D286/D287/D288/D289
Paper Feed
Replacement
Adjustments
&
3. Remove the vertical transport sensor [A] (hooks).
SM 4-129 D284/D285/D286/D287/D288/D289
Paper Feed
• There are two limit sensors in this model but the removal procedure is the same.
1. Remove the paper feed unit. (Paper Feed Unit)
2. Remove the limit sensor [A]. ( ×1)
• There is no difference in removal procedure between 1st paper end sensor and 2nd
paper end sensor.
1. Remove the paper feed unit. (Paper Feed Unit)
2. Remove the feeler [A]. ( ×1)
SM 4-130 D284/D285/D286/D287/D288/D289
Paper Feed
Replacement
Adjustments
&
4. After reinstalling the paper end sensor, check the operation of the actuator [A].
SM 4-131 D284/D285/D286/D287/D288/D289
Paper Feed
SM 4-132 D284/D285/D286/D287/D288/D289
Duplex Unit
Replacement
Adjustments
2. Remove the duplex inner cover [A]. ( ×4)
&
3. Remove the duplex/by-pass motor unit [A] ( ×3, ×1)
SM 4-133 D284/D285/D286/D287/D288/D289
Duplex Unit
SM 4-134 D284/D285/D286/D287/D288/D289
Duplex Unit
Replacement
Adjustments
&
3. Remove the duplex inner entrance guide [A].
4. Remove the duplex outer entrance guide [A]. ( ×8, ×1, ×1)
SM 4-135 D284/D285/D286/D287/D288/D289
Duplex Unit
SM 4-136 D284/D285/D286/D287/D288/D289
Duplex Unit
Replacement
Adjustments
&
SM 4-137 D284/D285/D286/D287/D288/D289
Bypass Tray Unit
SM 4-138 D284/D285/D286/D287/D288/D289
Bypass Tray Unit
Replacement
Adjustments
&
5. Remove the paper transport guide [A]. ( ×2)
SM 4-139 D284/D285/D286/D287/D288/D289
Bypass Tray Unit
3. Remove the bypass paper end sensor unit [A]. ( ×1, ×1)
SM 4-140 D284/D285/D286/D287/D288/D289
Bypass Tray Unit
4. Remove the bypass paper end sensor [A] from the bracket (hooks).
Replacement
Adjustments
&
4.18.3 BYPASS PICK-UP ROLLER
1. Open the bypass tray (Bypass Tray).
2. Remove the bypass pick-up roller [A]. ( ×1)
SM 4-141 D284/D285/D286/D287/D288/D289
Bypass Tray Unit
SM 4-142 D284/D285/D286/D287/D288/D289
Bypass Tray Unit
Replacement
Adjustments
&
3. Release the hooks around the bypass tray [A].
• There is a hook in the tray cover. Be careful not to damage it during removal or
installation.
SM 4-143 D284/D285/D286/D287/D288/D289
Bypass Tray Unit
SM 4-144 D284/D285/D286/D287/D288/D289
Bypass Tray Unit
Replacement
Adjustments
&
4.18.8 BYPASS LENGTH SENSOR
1. Remove the bypass tray upper cover. (Bypass Width Sensor).
2. Remove the bypass length sensor [A]. ( ×1, hooks)
SM 4-145 D284/D285/D286/D287/D288/D289
PCBs and Other Items
[A] IPU
[B] HDD
[C] Controller Board
[D] BCU
[E] HVPS
[A] PSU
SM 4-146 D284/D285/D286/D287/D288/D289
PCBs and Other Items
Replacement
Adjustments
Red Circle: Remove, Blue Circle: Loosen
&
4.19.3 IPU
• The FFC connector [A] has a lock mechanism. Do not use force to pull it out.
• For the FCC connector [B], pull out it by pressing the release levers on both sides.
SM 4-147 D284/D285/D286/D287/D288/D289
PCBs and Other Items
4.19.4 BCU
• The FFC connector has a lock mechanism. Do not use force to pull it out.
1. Remove the rear lower cover. (Rear Lower Cover)
2. Remove the BCU [A].
• Make sure you print out the SMC reports ("SP Mode Data" and "Logging Data") before
you replace the NVRAM (EEPROM).
• Keep NVRAMs (EEPROM) away from any objects that can cause static electricity.
Static electricity can damage NVRAM data.
• Make sure the serial number is input in the machine for the NVRAM data with SP5-811-
004, if not, SC995-001 occurs
SM 4-148 D284/D285/D286/D287/D288/D289
PCBs and Other Items
Replacement
Adjustments
3. Turn off the main switch.
&
4. Insert a blank SD card in the SD slot #2, and then turn on the main switch.
5. Use SP5-824-001 to upload the NVRAM data from the BCU.
6. Turn off the main power switch and unplug the power cord.
7. Replace the NVRAM [A] on the BCU with a new one.
• Install a new NVRAM [C] so that the indentation [A] on the NVRAM corresponds
with the mark [B] on the BCU. Incorrect installation of the NVRAM will damage both
the BCU and NVRAM.
• When the power is turned ON, SC195-00 appears, but continue with the following
steps.
9. Select the destination setting. (SP5-131-001) (JPN: 0, NA: 1, EU/AA/TWN/CHN: 2)
10. Check the machine serial number with SP5-811-004, and then set the machine serial
number of SP5-811-001.
SM 4-149 D284/D285/D286/D287/D288/D289
PCBs and Other Items
• After changing the EEPROM, Some SPs do not have appropriate initial values.
Because of this, steps 10 to 12 must be done.
14. Turn off the machine, and then turn it back on.
15. From the SD card where you saved the NV-RAM data in step 5, download the NV-RAM data
with SP5-824-002.
16. Turn off the machine, and then remove the SD card from SD slot 2.
17. Turn on the main switch.
18. Check the factory setting sheet and the SMC data printout from step 2, and set the user tool
and SP settings so they are the same as before.
• Keep NVRAM away from any objects that can cause static electricity. Static electricity
can damage NVRAM data.
Special Procedure for Machines that have a Self Encrypting Drive (SED) Installed
• The machine holds data, linking the controller board and SED, created automatically
during SED installation. The data, however, will not be deleted automatically at
controller board replacement. Therefore, before replacing a controller board, you must
delete the link data manually so that the machine can create new link data.
• Do the following steps when doing the replacement.
• Execute [Erase All Memory] on the operation panel
[System Settings] – [Administrator Tools] – [Erase All Memory]
• Turn OFF the main power switch
• Replace the controller board
• Turn ON the main power switch
• Do not turn the main power ON after step 2, until after you replaced the board.
1. Remove the left rear cover. (Left Rear Cover)
2. Remove the HDD bracket. (HDD)
SM 4-150 D284/D285/D286/D287/D288/D289
PCBs and Other Items
Replacement
Adjustments
&
4. Slide the controller board [A] to the right side to remove it.
SM 4-151 D284/D285/D286/D287/D288/D289
PCBs and Other Items
• When installing a new controller board, install the NVRAM removed from the old
board, or a new NVRAM if the old NVRAM is defective. Install the NVRAM [C] so
that the indentation [B] on the NVRAM corresponds with the mark [A] on the
controller board. Incorrect installation of the NVRAM will damage both the controller
board and the NVRAM.
• Referring to the previous procedure, be sure that there are no mistakes in the mounting
position and orientation of the NVRAM.
• SC195 (Machine serial number error) will be displayed if you forget to attach the
NVRAM.
• If you mounted the NVRAM in the wrong direction, each component needs to be
replaced because a short circuit was caused in the controller board and the NVRAM.
1. Make sure you have the SMC report (factory settings). This report comes with the machine.
2. Output all the SMC data using SP5-990-001 (SP Print Mode: All (Data List)).
3. Turn off the main power switch.
4. Insert a blank SD card in the SD slot 2, and then turn on the main power switch.
5. Use SP5-824-001 to upload the NVRAM data from the controller board.
SM 4-152 D284/D285/D286/D287/D288/D289
PCBs and Other Items
6. Make sure the customer has a backup of their address book data. If not, obtain the backup
by referring to the following procedure.
1. Insert an SD card into SD slot 2, and then turn the main power ON.
2. Save the address book data in the SD card using SP5-846-051.
Replacement
Adjustments
&
• The address data stored in the machine will be discarded later during this
procedure. So be sure to obtain a backup of the customer’s address book data.
• Note that the counters for the user will be reset when doing the backup/restore of
the address book data.
• If they have a backup of the address book data, use their own backup data for
restoring. This is because there is a risk that the data cannot be backed up properly
depending on the NVRAM condition.
7. Do the following steps if the machine has the fax unit. If not, skip this step.
1. Print the Box List by with the User Tools/Counter.
• [User Tools/Counter] - [Facsimile Features] - [General Settings] - [Box Setting: Print
List]
2. Print the Special Sender List by pressing these buttons in the following order.
• [User Tools/Counter] - [Facsimile Features] - [Reception Settings] - [Program
Special Sender: Print List]
3. Write down the following fax settings.
• [Receiver] in [User Tools/Counter] - [Facsimile Features] - [Reception Settings] -
[Reception File Settings] - [Forwarding].
• [Notify Destination] in [User Tools/Counter] - [Facsimile Features] - [Reception
Settings] - [Reception File Settings] - [Store].
• [Specify User] in [User Tools/Counter] - [Facsimile Features] - [Reception Settings]
- [Stored Reception File User Setting].
• [Notify Destination] in [User Tools/Counter] - [Facsimile Features] - [Reception
Settings] - [Folder Transfer Result Report].
• Specified folder in [User Tools/Counter] - [Facsimile Features] - [Send Settings] -
[Backup File TX Setting].
• [Receiver] in [User Tools/Counter] - [Facsimile Features] - [Reception Settings] -
[Reception File Settings] - [Output Mode Switch Timer].
• [Store: Notify Destination] in [User Tools/Counter] - [Facsimile Features] -
[Reception Settings] - [Output Mode Switch Timer].
• All the destination information shown on the display.
• In the fax settings, address book data is stored with entry IDs, which the
system internally assigns to each data. The entry IDs may be changed due to
re-assigning in backup/restore operations.
SM 4-153 D284/D285/D286/D287/D288/D289
PCBs and Other Items
4. Make sure that there is no transmission standby file. If any standby file exists, ask the
customer to delete it or complete the transmission.
8. Turn the main power OFF and unplug the power supply cord.
9. Push the main power switch ON again to discharge the residual charge.
10. Replace the NV-RAM with a brand-new one.
11. Turn the power ON with the SD card to which the NV-RAM data has been uploaded in Slot
2.
• SC673 appears at start-up, but this is normal behavior. This is because the
controller and the smart operation panel cannot communicate with each other due
to changing the SP settings for the operation panel.
12. Change the SP settings for the operation panel.
If you switch the screen to enter the SP mode, SC995-02 is displayed. However, continue
the following steps.
• SP5-748-101: (OpePanel Setting: Op Type Action Setting): Change bit 0 from 0 to 1.
• SP5-748-201: (OpePanel Setting: Cheetah Panel Connect Setting): Change the value
from 0 to 1.
13. Change the Flair API SP values.
• SP5-752-001 (Copy FlairAPIFunction Setting): Change bit from 0 to 1.
• SP1-041-001 (Scan:FlairAPI Setting): Change bit from 0 to 1.
• SP3-301-001 (FAX:FlairAPI Setting) Change bit from 0 to 1.
14. Cycle the power OFF/ON.
• The model information is written on the NVRAM (Novita), so SC995-02 does not
occur.
• Program/Change Administrator will be displayed in Japanese, but this is normal.
15. Enter the SP mode and specify the following settings manually.
• SP5-985-001 (Device Setting: On Board NIC) Change the value from 0 to 1.
• SP5-985-002 (Device Setting: On Board USB) Change the value from 0 to 1.
16. Turn OFF the main power, and then turn ON the main power with the SD card to which the
NV-RAM data has been uploaded in Slot 2.
17. Download the NV-RAM data stored in the SD card to the brand-new NV-RAM using SP5-
825-001 (NV-RAM Data Download).
SM 4-154 D284/D285/D286/D287/D288/D289
PCBs and Other Items
Replacement
Adjustments
settings.
&
a. SP5-193-001 (External Controller Info. Settings)
b. SP5-895-001 (Application invalidation: Printer)
c. SP5-895-002 (Application invalidation: Scanner)
22. If the security functions (e.g. Stored file encryption/ Auto Erase Memory Setting) were
applied, set the functions again.
23. Ask the customer to restore their address book. Or restore the address book data using
SP5-846-052 (UCS Setting: Restore All Addr Book), and ask the customer to ensure the
address book data has been restored properly.
• If you obtained the backup of the customer’s address book data in step 3, delete
the backup immediately after the NV-RAM replacement to avoid accidentally taking
out the customer’s data.
24. Output all the SMC data with SP5-990-001 and make sure all the SP/UP settings except for
counter information are properly restored, by checking the SMC data obtained in step 2.
• If you cannot execute SP5-824-001 or SP5-825-001 for some reason, try all the
following things.
- Check the changed SP value on the SMC which was output in step 2 and set it
manually. Especially, ensure that the values of the following SPs are same as the
setting before the replacement.
- a. SP5-045-001 (Accounting counter: Counter Method)
- b. SP5-104-001 (A3/DLT Double Count)
- c. SP5-104-002 (Bypass Paper Size Undetection)
- d. SP5-302-002 (Set Time: Time Difference)
SM 4-155 D284/D285/D286/D287/D288/D289
PCBs and Other Items
• If a message tells you need a SD card to restore displays after the NV-RAM
replacement, create a “SD card for restoration” and restore with the SD card.
4.19.6 HDD
• Before replacing the HDD, copy the address book data to an SD card with SP5-846-051
if possible.
• If the customer is using the Data Overwrite Security, the Data Encryption feature or
OCR Scanned PDF, these applications must be installed again.
1. Remove the controller cover. (Controller Cover)
2. Remove the controller box cover. (Controller Box Cover)
3. Remove the HDD with bracket [A].
SM 4-156 D284/D285/D286/D287/D288/D289
PCBs and Other Items
Replacement
Adjustments
3. Execute SP5-846-052 to copy the address book from the SD card to the HDD.
&
4. Turn off the machine, and then turn it back on.
4.19.7 HVPS
1. Remove the rear lower cover. (Rear Lower Cover)
2. Remove the HVPS [A].
4.19.8 PSU
• NEVER touch the areas outlined in red in the photos below, to prevent electric shock
caused by residual charge.
• A residual charge of about 100V-400V remains in the AC circuits on the PSU board for
several months even when the board has been removed from the machine after turning
off the machine power and unplugging the power cord.
SM 4-157 D284/D285/D286/D287/D288/D289
PCBs and Other Items
• The procedure to discharge residual charge from the machine by unplugging the power
cord from the AC wall outlet and pressing the main power switch works only for the DC
circuits on this board. Residual charge remains in the AC circuits.
SM 4-158 D284/D285/D286/D287/D288/D289
PCBs and Other Items
3. Remove the PSU cooling fan (for MP 4055 SP/5055 SP/6055 SP only). (PSU Cooling Fan
(MP 4055 SP/5055 SP/6055 SP Only))
4. Remove the PSU [A].
Replacement
Adjustments
&
4.19.9 HEATER BOARD
1. Remove the left cover. (Left Cover)
2. Remove the heater board [A].
SM 4-159 D284/D285/D286/D287/D288/D289
PCBs and Other Items
SM 4-160 D284/D285/D286/D287/D288/D289
PCBs and Other Items
Replacement
Adjustments
&
9. Remove the connectors on the IPU [A].
SM 4-161 D284/D285/D286/D287/D288/D289
PCBs and Other Items
SM 4-162 D284/D285/D286/D287/D288/D289
PCBs and Other Items
Replacement
Adjustments
&
4.19.12 DC SW BOARD
1. Pull out the 1st and 2nd paper feed trays.
2. Remove the right lower cover [A].
SM 4-163 D284/D285/D286/D287/D288/D289
Fans/Filters
4.20 FANS/FILTERS
4.20.1 ODOR FILTER
1. Remove the odor filter box [A].
SM 4-164 D284/D285/D286/D287/D288/D289
Fans/Filters
Replacement
Adjustments
&
4.20.2 PARTICULATE FILTER (MP 4055 SP/5055 SP/6055 SP ONLY)
1. Remove the odor filter box [A].
SM 4-165 D284/D285/D286/D287/D288/D289
Fans/Filters
• Attach the right side of the filter first when you mount it.
SM 4-166 D284/D285/D286/D287/D288/D289
Fans/Filters
Replacement
Adjustments
&
3. Remove the development exhaust fan with duct [A]. ( ×2, ×1)
SM 4-167 D284/D285/D286/D287/D288/D289
Fans/Filters
• Pay attention to the direction of the fan when installing. The decal pasted on the fan
must face the outside.
• Pay attention to the direction of the fan when installing. The decal pasted on the fan
must face the inside.
SM 4-168 D284/D285/D286/D287/D288/D289
Fans/Filters
Replacement
Adjustments
MP 2555 SP/3055 SP/3555 SP
&
MP 4055 SP/5055 SP/6055 SP
SM 4-169 D284/D285/D286/D287/D288/D289
Fans/Filters
• Pay attention to the direction of the fan when installing. The decal pasted on the fan
must face the outside.
SM 4-170 D284/D285/D286/D287/D288/D289
Fans/Filters
Replacement
Adjustments
&
4. Remove the development bearing cooling fan [A].
• Pay attention to the direction of the fan when installing. The decal pasted on the fan
must face the outside.
SM 4-171 D284/D285/D286/D287/D288/D289
Fans/Filters
• Pay attention to the direction of the fan when installing. The decal pasted on the fan
must face the inside.
SM 4-172 D284/D285/D286/D287/D288/D289
Adjustment after Replacement
Replacement
Adjustments
• Make sure the paper is installed correctly in each paper tray before you start these
&
adjustments.
• Use the Trimming Area Pattern (SP2-109-003, No.14) to print the test pattern for the
following procedures.
• Set SP 2-109-003 to “0” again after completing these printing adjustments.
SM 4-173 D284/D285/D286/D287/D288/D289
Adjustment after Replacement
SM 4-174 D284/D285/D286/D287/D288/D289
Adjustment after Replacement
Replacement
Adjustments
Duplex: MidThick: 1200 SP1-001-051
&
Duplex: Thick1: 1200 SP1-001-052
Duplex: Thick2: 1200 SP1-001-053
Duplex: Thick3: 1200 SP1-001-054
2. Check the side-to-side registration [B] for each paper feed station, and adjust them using
SP1-002.
Tray SP No. Threshold
Tray 1 SP1-002-002 2 ±1.5 mm
Tray 2 SP1-002-003
Tray 3 (Optional PFU tray 1 or LCT) SP1-002-004
Tray 4 (Optional PFU tray 2) SP1-002-005
Duplex (side 1) SP1-002-006
LCT SP1-002-007
Blank Margin
• After adjusting the Leading Edge Registration and Side Registration settings (see the
previous section), do the Blank Margin Adjustment. To do this, check the values of
Margins C and D.
• If they are not within the specifications (see below), then adjust C and D with SP2-103-
001 to -020 as explained below. Then check Margins A and B again.
SM 4-175 D284/D285/D286/D287/D288/D289
Adjustment after Replacement
SM 4-176 D284/D285/D286/D287/D288/D289
Adjustment after Replacement
Replacement
Adjustments
&
Parallelogram Image Adjustment
Laser unit adjustment is to fix parallelogram images that developed as a result of the laser
operation, by means of adjusting the physical angle of the laser unit itself. This adjustment must
be done after the skew-correction for the paper feed unit.
If parallelogram images are caused by the scanner after doing the laser unit adjustment, scanner
unit adjustment must also be performed to correct this.
1. Enter SP mode.
2. Using SP2-109-003, output a trimming pattern to measure the parallelogram.
• It is not necessary to do this step if output image is developed properly.
• If the laser unit causes a parallelogram image, there is a slanted line in the main-
scan direction, and there is a straight line in the sub-scan direction.
3. Remove the laser unit (Laser Unit).
4. Paste the adjustment sheet(s) on the reference points located on the back side of the laser
unit (two points on the inside and/or one point on the front side).
SM 4-177 D284/D285/D286/D287/D288/D289
Adjustment after Replacement
4.21.2 SCANNING
• Before doing the following scanner adjustments, perform or check the printing
registration /side-to-side adjustment and the blank margin adjustment.
• Use an S5S test chart to perform the following adjustments.
SM 4-178 D284/D285/D286/D287/D288/D289
Adjustment after Replacement
1. Place the test chart on the exposure glass and make a copy from one of the feed stations.
2. Check the leading edge and side-to-side registration, and adjust them using the following SP
modes if necessary.
SP No. SP Name Adjustment Range
Replacement
Adjustments
SP4-803-001 Home Position Adj Value ±2.0 mm
&
SP4-011-001 Main Scan Reg ±2.5 mm
Magnification
A: Sub-scan magnification
1. Place the test chart on the exposure glass and make a copy from one of the feed stations.
2. Check the magnification ratio and adjust using the following SP mode if necessary.
SP No. SP Name Adjustment Range
SP4-008-001 Sub Scan Magnification Adj ±1.0 %
ARDF DF3090
SPDF DF3100
SM 4-180 D284/D285/D286/D287/D288/D289
SYSTEM MAINTENANCE
Adjustment after Replacement
5. SYSTEM MAINTENANCE
Maintenance
System
5.1 SERVICE PROGRAM MODE
• Make sure that the data-in LED ( ) is not on before you go into the SP mode. This LED
indicates that the machine is receiving data. When the LED is on, wait for the copier to
process the data.
• The Service Program Mode is for use by service representatives only. If this mode is
used by anyone other than service representatives for any reason, data might be
deleted, or settings might be changed. If that happens, product quality can no longer be
guaranteed.
SM 5-1 D284/D285/D286/D287/D288/D289
Adjustment after Replacement
For details of the key code to enter the SP mode, ask your supervisor.
SM 5-2 D284/D285/D286/D287/D288/D289
Adjustment after Replacement
Maintenance
System
1 Opens all SP groups and sublevels.
2 Closes all open groups and sublevels and restores the initial SP mode display.
3 Opens the copy window (copy mode) so you can make test copies. Press SP Mode
(highlighted) in the copy window to return to the SP mode screen,
4 Enter the SP code directly with the number keys if you know the SP number. Then press [#].
The required SP Mode number will be highlighted when pressing [#]. If not, just press the
required SP Mode number.)
5 Press two times to leave the SP mode and return to the copy window to resume normal
operation.
6 Press any Class 1 number to open a list of Class 2 SP modes.
7 Press to scroll the show to the previous or next group.
8 Press to scroll to the previous or next display in segments the size of the screen display
(page).
9 Press to scroll the show the previous or next line (line by line).
10 Press to move the highlight on the left to the previous or next selection in the list.
SM 5-3 D284/D285/D286/D287/D288/D289
Adjustment after Replacement
SM 5-4 D284/D285/D286/D287/D288/D289
Adjustment after Replacement
then set "Service Mode Lock" to OFF after he or she logs in:
User Tools > System Settings > Administrator Tools > Service Mode Lock > OFF
Maintenance
• This unlocks the machine and lets you get access to all the SP codes.
System
• The CE can service the machine and turn the machine power switch off and on. It is not
necessary to ask the Administrator to log in again each time the main power switch is
turned on.
2. Go into the SP mode and set SP5-169 to "1" if you must use the printer bit switches.
3. After machine servicing is completed:
• Change SP5-169 from "1" to "0".
• Turn the machine power switch off and on. Tell the administrator that you have completed
servicing the machine.
• The Administrator will then set the "Service Mode Lock" to ON.
5.1.4 REMARKS
The maximum number of characters which can show on the control panel screen is limited to 30
characters. For this reason, some of the SP modes shown on the screen need to be abbreviated.
The following are abbreviations used for the SP modes for which the full description is over 20
characters.
Item Description
2
Paper Weight Thin paper: 52-59 g/m , 13.9-15.7lb.
Plain Paper1: 60-74 g/m2, 16-19.7lb.
Plain Paper2: 75-81 g/m2, 20-21.6lb.
Middle Thick: 82-105 g/m2, 21.9-28lb.
Thick Paper1: 106-157 g/m2, 28.3-41.9lb.
Paper Type N: Normal paper
MTH: Middle thick paper
TH: Thick paper
Paper Feed Station P: Paper tray
B: By-pass table
Print Mode S: Simplex
D: Duplex
Others
The settings of each SP mode are explained in the right-hand column of the SP table in the
following way.
[Adjustable range / Default setting / Step] Alphanumeric
SM 5-5 D284/D285/D286/D287/D288/D289
Adjustment after Replacement
• If "Alphanumeric" is written to the right of the bracket as shown above, the setting
of the SP mode shows on the screen using alphanumeric characters instead of only
numbers. However, the settings in the bracket in the SP mode table are explained
by using only the numbers.
SM 5-6 D284/D285/D286/D287/D288/D289
Firmware Update (Remote Firmware Update)
Maintenance
In this machine, software can be updated by remote control using @Remote.
System
Types of firmware update files, supported update methods:
SM 5-7 D284/D285/D286/D287/D288/D289
Firmware Update (SD Card)
• Even when not using a RPCS driver, the XPS driver requires RPCS firmware.
SM 5-8 D284/D285/D286/D287/D288/D289
Firmware Update (SD Card)
Maintenance
System
Firmware not included in the package require updating by SD cards, etc.
Included Firmware
- aics
animation
Application Site
BluetoothService
CheetahSystem
- CSPF
- Data Erase Onb
- EcoInfoWidget
Engine
- External Auth
Fax
- FaxInfoWidget
GWFCU3.8-9(WW)
5.3.3 PROCEDURE
SM 5-9 D284/D285/D286/D287/D288/D289
Firmware Update (SD Card)
Preparation
• If the SD card is blank, copy the entire "romdata" folder onto the SD card.
If the card already contains folders up to "D284", copy the necessary firmware files (e.g.
D284xxxx.fwu) into this folder.
• Do not put multiple machine firmware programs on the same SD card. Copy the
only model firmware you want.
Update procedure
1. First download the new firmware to the SD card.
2. Turn OFF the main power.
3. Remove the SD card slot cover [A].
• Check whether the card is properly in the SD card slot. When a SD card is inserted, a click
is heard, and it is locked.
• To remove the card, release by pressing once in the set state.
5. Turn ON the main power.
6. Wait until the update screen starts (about 45 seconds).
When it appears, "Please Wait" is displayed.
SM 5-10 D284/D285/D286/D287/D288/D289
Firmware Update (SD Card)
7. Check whether a program installation screen is displayed. (English display) When the SD
card contains two or more software modules, they are displayed as follows.
Maintenance
System
When two or more software names are displayed
1. Press the module selection button or [1] - [5] on the 10-key pad.
2. Choose the appropriate module. (If already selected, cancel the selection)
Display contents
On the above screen, two programs, i.e., engine firmware and printer application are displayed.
(The screen may change depending on the firmware or application).
The display contents are as follows:
Display Contents
ROM: Display installed module number / version information.
NEW: Display module number / version information in the card.
The upper row corresponds to the module number, the lower row corresponds to the version
name.
8. Select the module with the module selection button or 10 key operation. The selected module
is highlighted, and [Verify] and [Update] are displayed.
SM 5-11 D284/D285/D286/D287/D288/D289
Firmware Update (SD Card)
• In the middle row, the name of the module currently being updated is displayed. (in
this case, the printer module is being updated)
• In the lower row, a progress bar is displayed in ten steps. (The more *, the more the
progress.)
• This screen is displayed when all selected firmware modules are to be updated.
"printer" in the second row shows that the module updated last is the printer. (When
more than one are updated simultaneously, only what was updated last is
displayed.)
• When Verify has completed normally, the Update done display of the above screen
is "Verify done." If "Verify Error" is displayed, reinstall the software of the application
displayed in the lower row.
11. After switching power OFF, remove the SD card.
12. Turn the main power ON again, and check whether the machine is operating normally.
13. Return the SD card slot cover to the original position.
SM 5-12 D284/D285/D286/D287/D288/D289
Firmware Update (SD Card)
• When the power supply is switched OFF during firmware update, update is interrupted,
Maintenance
and the power is switched ON again, normal operation cannot be guaranteed.
System
• To guarantee operation, an update error continues to be displayed until update is
successful.
• In this case, insert the SD card again, switch the power ON, and continue download of
firmware from the SD card automatically.
• The PS3 firmware program is included in the preinstalled PDF firmware. In the default
state, although the PS3 firmware program is hidden in the disabled state, the function is
enabled by installing the PS3 card. (The program installed in the PS3 card is a dongle
(key) for enabling the PS3 function).
• Due to the above specification, the self-diagnosis result report shows the ROM module
number / software version of the PDF firmware at the PS location.
SM 5-13 D284/D285/D286/D287/D288/D289
Firmware Update (SD Card)
SM 5-14 D284/D285/D286/D287/D288/D289
Firmware Update (SD Card)
Maintenance
The program to be downloaded advance.
System
does not exist on the main unit. • There is a possibility that the SD card
The download destination specified containing the program to be updated
by the card does not match up to has not been mounted. Check to
the destination for the main unit’s confirm that the SD card has been
program. correctly mounted.
• The SD card is incorrect if the
program to be updated has been
correctly installed. In this case, insert
the correct SC card.
38 The version of the downloaded • Make sure that the program to be
program has not been authorized overwritten is the specified version.
for the update.
40 Engine download fails. • Switch the main power supply off and
on to try again.
• If the download fails again, replace the
controller board and the BCU.
41 Fax download fails. • Switch the main power supply off and
on to try again.
• If the download fails again, replace the
controller board and the FCU board.
42 Control panel / language download • Switch the main power supply off and
fails. on to try again.
• If the download fails again, replace the
controller board and the operation
panel unit.
43 Printing download fails. • Switch the main power supply off and
on to try again.
• The SD card media is damaged if the
update fails again. Replace the SD
card media.
44 The data to be overwritten cannot • Switch the main power supply off and
be accessed when controller- on to try again.
related programs are downloaded. • Install the correct ROM update data in
the SD card.
• Replace the controller board if the
data to be overwritten is contained on
SM 5-15 D284/D285/D286/D287/D288/D289
Firmware Update (SD Card)
SM 5-16 D284/D285/D286/D287/D288/D289
Firmware Update (SD Card)
Maintenance
67 Acquisition of the latest version • Check that the network is connected
System
information from the Gateway fails correctly.
at the reserved date/time of the
remote firmware update from the
network.
68 Acquisition of the latest version • Check that the network is connected
information from the Gateway fails. correctly.
69 Download fails at the reserved • Check that the network is connected
date/time of the remote firmware correctly.
update from the network.
70 Package firmware download from • Check that the network is connected
the network fails. correctly.
71 Network communication error • Check that the network is connected
occurs at the reserved date/time of correctly.
the package firmware update from
the network.
72 The setting of @Remote is invalid • Set the setting of @Remote Service in
at the reserved date/time of the the Administrator Tools to [Do not
package firmware update from the Prohibit].
network.
• The PDF firmware installed as standard contains the program required to print PS3 data
by default. However, this PS3 program is normally disabled.
• The PS3 firmware is a dongle (key) which enables PS3 data printing functions. When the
PS3 firmware is installed, the PS3 program in the PDF firmware is enabled. Due to this
specification, the self-diagnosis result report shows the ROM part number/software
version of the PDF firmware contained in the PS3 program.
SM 5-17 D284/D285/D286/D287/D288/D289
Firmware Update (Smart Firmware Update)
• An HDD unit must be installed on the machine to enable the SFU or the package
firmware update via SD card.
5.4.1 OVERVIEW
Each firmware module (such as System/Copy, Engine, etc) used to be updated individually.
However, an all-inclusive firmware package (package_ALL) is now available.
There are two ways to update using the firmware package.
• Package Firmware Update via a network: SFU (Smart Firmware Update)
• Package Firmware Update with an SD card
• SFU requires the connection to @Remote via a device which has the embedded
@Remote communicating function. When a machine is connected to @Remote via
an intermediate device (RC Gate), the SFU function is disabled.
Package firmware update can also be performed using the conventional SD card method by
writing the package firmware directly to the SD card.
SM 5-18 D284/D285/D286/D287/D288/D289
Firmware Update (Smart Firmware Update)
Maintenance
System
Individual firmware N/A Available Available N/A
Package firmware Available Available Available Available
• The [Firmware Update] button will appear even when a machine is connected to
@Remote with a device which does not have an embedded @Remote communicating
function.
• If an error code is displayed, refer to Error screens during updating (Error Screens
During Updating).
1. Enter the SP mode.
2. Touch [Firmware Update].
3. Touch [Update].
SM 5-19 D284/D285/D286/D287/D288/D289
Firmware Update (Smart Firmware Update)
5. Touch [YES].
SM 5-20 D284/D285/D286/D287/D288/D289
Firmware Update (Smart Firmware Update)
• If the error code E66, which indicates that the download of the firmware has failed, is
Maintenance
displayed, go back to step 1.
System
• Update will be started automatically after the download is finished.
• When the machine is in the update mode, the automatic update is suspended if a print
job is started. After the print job is finished, touch [YES] on the display shown below to
restart updating.
• The figures at the lower right of the display indicate “Number of updated items/ All items
to be updated”.
SM 5-21 D284/D285/D286/D287/D288/D289
Firmware Update (Smart Firmware Update)
• The [Firmware Update] button will appear even when a machine is connected to
@Remote with a device which does not have an embedded @Remote communicating
function. If an error code is displayed, refer to Error Screens During Updating.
1. Enter the SP mode.
2. Touch [Firmware Update].
3. Touch [Reserve].
SM 5-22 D284/D285/D286/D287/D288/D289
Firmware Update (Smart Firmware Update)
Maintenance
System
5. Enter the dates and times of the next visit and the start of receiving data.
• ”Next time to visit this customer”: The package firmware will be automatically downloaded
by this time/date.
• ”When to receive? (1-7)”: The download of the package firmware will begin this number
of days before the next visit.
Successful Download
In the two diagrams below, the firmware is set to be downloaded by the day before the next
scheduled visit. In the first diagram, the download is successful on the first try. In the second
diagram, the download fails three times and is successful on the fourth try.
SM 5-23 D284/D285/D286/D287/D288/D289
Firmware Update (Smart Firmware Update)
3. Touch [Reserve].
SM 5-24 D284/D285/D286/D287/D288/D289
Firmware Update (Smart Firmware Update)
Maintenance
System
5. Check the information displayed.
When the package firmware was downloaded successfully, the details of the download
result are displayed as the following picture shows.
• This information will only be displayed if the reserved firmware has already been
downloaded. If not, all the data items are indicated with “-”.
SM 5-25 D284/D285/D286/D287/D288/D289
Firmware Update (Smart Firmware Update)
3. Touch [Update].
5. Check the version of the received package firmware, and then touch [YES].
• Update is started.
SM 5-26 D284/D285/D286/D287/D288/D289
Firmware Update (Smart Firmware Update)
• If the version of the reserved package in the HDD is older than the latest version, the
Maintenance
messages shown in the following picture are displayed.
System
• If you wish to download the latest version, touch [Execute] beside the message
“Download and update the latest package.” Then update of the package firmware will be
started.
• If you wish to update using the firmware in the HDD (old version), touch [Execute] beside
the message “Update to the received package.”
6. [Update done] is displayed.
• The machine will automatically reboot itself.
• The figures at the lower right of the display indicate “Number of updated items/ All items
to be updated”.
SM 5-27 D284/D285/D286/D287/D288/D289
Firmware Update (Smart Firmware Update)
• If you copy the package firmware into the conventional “romdata” folder, the update will
not work.
• Only one version of the package firmware should be copied into the folder. If you copy
multiple versions of package firmware to the SD card, the machine will select only one
version of the firmware randomly.
3. Turn the power OFF.
4. Insert the SD card which contains the package into SD card slot 2 (for service).
5. Turn the power ON and touch [Update].
SM 5-28 D284/D285/D286/D287/D288/D289
Firmware Update (Smart Firmware Update)
• When the SD card contains both a firmware package and one or more modules, the
Maintenance
following display may show up. Select [Package] and touch [OK] to move to step 5
System
above.
6. Update is started automatically after the package firmware download to the HDD has been
completed.
7. When update is completed, “Update done” is displayed.
• The figures at the lower right of the display indicate “Number of updated items/ All items
to be updated”.
8. Turn the main power switch OFF, and then pull out the SD card from SD card slot 2.
9. Turn the power ON.
SM 5-29 D284/D285/D286/D287/D288/D289
Firmware Update (Auto Remote Firmware Update)
5.5.1 OVERVIEW
By Auto Remote Firmware Update (ARFU), the firmware is updated by checking the global
server every 76 hours and downloading the latest package if it is newer than the one installed on
the machine.
Function Overview
SM 5-30 D284/D285/D286/D287/D288/D289
Firmware Update (Auto Remote Firmware Update)
Included Firmware
Engine
Maintenance
- External Auth
System
Fax
- FaxInfoWidget
GWFCU3.8-9(WW)
SM 5-31 D284/D285/D286/D287/D288/D289
Firmware Update (Auto Remote Firmware Update)
Judgement of ARFU
Update judgement is done when the latest update package is successfully downloaded, or the
package has already been downloaded.
If the judgement timing is in the range of the update prohibited time or day set with SP or WIM,
the machine will retry the update after 76 hours.
If the machine is in use when the judgement process runs, the process is retried. Retry is done
up to three times every hour (can be changed with SP) and if the machine is in use for all three
retries, the machine will retry the update after 76 hours
SM 5-32 D284/D285/D286/D287/D288/D289
Firmware Update (Auto Remote Firmware Update)
Maintenance
System
Situations judged as machine in use
SM 5-33 D284/D285/D286/D287/D288/D289
Firmware Update (Auto Remote Firmware Update)
Update Process
When the machine has decided to run the auto firmware update, the following message is
displayed.
The popup will have "Cancel" and "OK" buttons and the update process will start either when the
"OK" button is selected or 30 seconds has passed.
When the "Cancel" button is selected, the machine will run the "Retry update" process.
When the device update and three retries in recovery mode both fail, it is determined as a device
defect and will display an SC for the defective device. If such an SC appears, replace the
indicated board. In the case of SC845, the SC cannot be reported to the call center.
SM 5-34 D284/D285/D286/D287/D288/D289
Firmware Update (Auto Remote Firmware Update)
It is possible to cancel the Auto Remote Firmware Update (ARFU) or update in recovery mode
Maintenance
System
from the operation panel.
But this is not possible while updating the operation panel itself. On the other hand, the update
for the operation panel will run at the final stage of the update. Thus canceling the update at that
stage has no real effect.
When the update is cancelled, the machine will reboot when updates for all modules of one of
the following devices is done.
1. Engine Board
2. FCU
3. Controller Board
4. Operation Panel
For example, when the update process is cancelled while updating the first module of the
operation panel, the machine will reboot when all modules in the operation panel have been
updated.
The firmware contents included in the package can be referred to in the release note in SERES
release of the package.
The next update will run 76 hours after the cancellation. The old (cancelled) package will be
discarded if the package downloaded 76 hours later is the latest.
SM 5-35 D284/D285/D286/D287/D288/D289
Firmware Update (Auto Remote Firmware Update)
5.5.3 RELATED SP
SP Number Selection Overview
Def.
SP5-886-111 0: OFF Sets auto update ON/OFF by ARFU.
1: ON
SP5-886-112 0: OFF Will not run the update when update prohibited time setting is ON and
1: ON the current time is in the range of the time set.
SP5-886-113 0 to 23 • Start time < End time: Prohibited time is from the start
9 time to the end time on the same day.
SP5-886-114 0 to 23 • Start time > End time: Prohibited time is from the start
17 time to the end time on the next day.
• Start time == End time: Prohibited time setting is
disabled. (Update will not be prohibited.)
SP5-886-115 0: OFF Even when the update function is disabled, downloading the package
1: ON is allowed.
The downloaded package can be used with SFU.
SP5-886-116 Display Displays when the latest package check will run.
only
SP5-886-117 1 to 24 Set time for the next version check after retry.
1
SP5-886-120 0x00 Update will not run if the corresponding bit for each day below is set
to 1.
• prohibited:bit7
• Monday: bit 6
• Tuesday: bit 5
• Wednesday: bit 4
• Thursday: bit 3
• Friday: bit 2
• Saturday: bit 1
• Sunday: bit 0
This setting is not affected by the prohibited time setting.
e.g.) Prohibited on Mon., Fri., Sat., and Sun. : 0x47 (01000111)
SP7-520-011 Display History of date and time when update has started.
to 015 only The five most recent are recorded, the lowest number being most
recent.
If the last update failed, this is not recorded.
SP7-520-021 Display History of date and time when update has finished.
to 025 only The five most recent are recorded, the lowest number being most
SM 5-36 D284/D285/D286/D287/D288/D289
Firmware Update (Auto Remote Firmware Update)
Maintenance
recent.
System
The record is created when the update has successfully finished.
When the update is cancelled, no record is created.
SP7-520-031 Display History of the package number (including suffix) for which update has
to 035 only completed.
The five most recent are recorded, the lowest number being most
recent.
The record is created when the update has successfully finished.
When the update is cancelled, no record is created.
SP7-520-041 Display History of the package version for which update has completed.
to 045 only The five most recent are recorded, the lowest number being most
recent.
The record is created when the update has successfully finished.
When the update is cancelled, no record is created.
SP7-520-051 Display History of the result of the download and the update.
to 060 only Refer below for the numbers set.
SM 5-37 D284/D285/D286/D287/D288/D289
Firmware Update (Auto Remote Firmware Update)
SM 5-38 D284/D285/D286/D287/D288/D289
Firmware Update (Auto Remote Firmware Update)
Maintenance
20 Update download error Cannot download or update as an error other than proxy
System
(other than proxy verification verification with proxy settings occurred when downloading
failure when proxy is set) the package.
22 Update by retry successful After power failure, unsuccessful update, or rebooting,
update by retry is executed successfully.
However, this does not apply to the case where the update
was cancelled after the process was initiated because a user
selected “Cancel”.
In this case, the update is “successful” if the retry is not
executed between the start and completion of the next
update (76 hours after the cancellation).
SM 5-39 D284/D285/D286/D287/D288/D289
Updating JavaVM
• When unzipping the downloaded file, two subfolders ("update" and "sdk") exist in the "sdk"
folder. Rather than just copying the subfolder "sdk", copy the whole folder "sdk".
Updating Procedure
SM 5-40 D284/D285/D286/D287/D288/D289
Updating JavaVM
Maintenance
System
\update" folder.
Result File contents Description of the output
Success script file = /mnt/sd0/sdk/update/bootscript Boot script path
2012/08/22 17:57:47 start Boot scripts processing start time
2012/08/22 17:59:47 end SUCCESS End time boot script processing, the results
Failure script file = /mnt/sd0/sdk/update/bootscript Boot script path
2012/08/22 17:57:47 start Boot scripts processing start time
XXXX Error Error message (Possibly multiple)
2012/08/22 17:57:57 end FAIL End time boot script processing, the results
SM 5-41 D284/D285/D286/D287/D288/D289
Updating JavaVM
SM 5-42 D284/D285/D286/D287/D288/D289
NVRAM Data Upload/Download
Maintenance
5.7.1 UPLOADING CONTENT OF NVRAM TO AN SD CARD
System
Do the following procedure to upload SP code settings from NVRAM to an SD card.
• This data should always be uploaded to an SD card before the NVRAM is replaced.
• Make sure that the write protection of an SD card is unlocked
1. Do SP5-990-001 (SP Print Mode: All(Data List)) before you switch the machine off. You will
need a record of the NVRAM settings if the upload fails.
Make sure to shut down and reboot the machine once before printing the SMC. Otherwise,
the latest settings may not be collected when the SMC is printed.
2. Turn OFF the main power.
3. Remove the SD card slot cover [A].
SM 5-43 D284/D285/D286/D287/D288/D289
NVRAM Data Upload/Download
NVRAM\K5000017114.NV
8. In order to prevent an error during the download, be sure to mark the SD card that holds the
uploaded data with the number of the machine from which the data was uploaded.
• You can upload NVRAM data from more than one machine to the same SD card.
• The serial number of the file on the SD card must match the serial number of the
machine for the NVRAM data to download successfully. The download fails if the serial
numbers do not match.
This procedure does not download the following data to the NVRAM:
• Total Count
• C/O, P/O Count
SM 5-44 D284/D285/D286/D287/D288/D289
UP/SP Data Import/Export
Maintenance
5.8.1 OVERVIEW
System
Import/export conditions
Import/export is possible between devices only if their model type, region of use, and the
following device configurations match.
• Input Tray
• Output Tray
• ARDF
• Whether or not equipped with a hard disk
• Whether or not equipped with a finisher and the type of finisher
SM 5-45 D284/D285/D286/D287/D288/D289
UP/SP Data Import/Export
SM 5-46 D284/D285/D286/D287/D288/D289
UP/SP Data Import/Export
Maintenance
9. Press [Exit].
System
10. Log out.
• If data export fails, the details of the error can be viewed in the log.
• When device Information is periodically imported, it is necessary to create the device
setting information file with special software and store it on the web server.
• Press [Select] of the "Device Setting Info. File" to select the file(s) to import.
• When inserting a file into a home screen, press [Select] for the Image for Home screen
and select the file. You cannot use this setting when using the Smart Operation Panel.
• Specify whether to [Include] or [Exclude] the "Device Unique Information". "Device
Unique Information" includes the IP address, host name, fax number, etc.
• Enter the encryption key that was specified when the file was exported.
7. Press [Run Import].
8. Press [OK].
9. Press [Exit].
The machine restarts.
• If data export fails, the details of the error can be viewed in the log.
SM 5-47 D284/D285/D286/D287/D288/D289
UP/SP Data Import/Export
SM 5-48 D284/D285/D286/D287/D288/D289
UP/SP Data Import/Export
Maintenance
(Exported data is encrypted.)
System
Example: Password / Encryption key / PIN
code
#2. Confidential information for the customer
Example: User name / User ID / Department
code / Mail address / Phone number
#3. Personal information
Example: Document name / Image data
#4. Sensitive information for the customer
Example: MAC address / Network
parameters
* The IP address is exported when both 'Unique' and 'Secret' are selected.
6. Select “Crpt config” setting (Encryption).
Encryption Select whether to encrypt or If the encryption function is used, setting of
not when exporting. an encryption key is required by direct input.
If you push the "Encryption" • Type the arbitrary password
key, you can export secret using the soft keyboard
information. • Can enter up to 32 characters
7. Press [Execute].
8. Press [OK].
• If data export fails, the details of the error can be viewed in the log.
SM 5-49 D284/D285/D286/D287/D288/D289
UP/SP Data Import/Export
• If data export fails, the details of the error can be viewed in the log.
If you cannot solve the problem or do not know how to solve it after checking the code, note
down the error log entry, then contact your supervisor.
Result Code Cause Solutions
2 (INVALID A file import was attempted between Import files exported from the same
REQUEST) different models or machines with model with the same device
different device configurations. configurations.
4 (INVALID Failed to write the device information Check whether the destination device is
OUTPUT DIR) to the destination device. operating normally.
7( MODULE An unexpected error occurred during Switch the power off and then back on,
ERROR) import or export. and then try the operation again. If the
SM 5-50 D284/D285/D286/D287/D288/D289
UP/SP Data Import/Export
Maintenance
8 (DISK FULL) The available storage space on the Execute the operation again after making
System
external medium is insufficient. sure there is enough storage space.
9 (DEVICE Failed to write or read the log file. Check whether the path to the folder for
ERROR) storing the file or the folder in which the
file is stored is missing.
10 (LOG The hard disk is faulty. Contact your supervisor.
ERROR)
20 (PART Failed to import some settings. The reason for the failure is logged in
FAILED) "NgCode". Check the code.
Reason for the Error (Ng-Name)
2. INVALID VALUE
The specified value exceeds the
allowable range.
3. PERMISSION ERROR
The permission to edit the setting is
missing.
4. NOT EXIST
The setting does not exist in the system.
5. INTERLOCK ERROR
The setting cannot be changed because
of the system status or interlocking with
other specified settings.
6. OTHER ERROR
The setting cannot be changed for some
other reason.
21 (INVALID Failed to import the file because it is Check whether the file format is correct.
FILE) in the wrong format in the external The import file should be a CSV file.
medium.
22 (INVALID The encryption key is not valid. Use the correct encryption key.
KEY)
SM 5-51 D284/D285/D286/D287/D288/D289
UP/SP Data Import/Export
• When exporting device information from the control panel, the data can be saved only on
an SD card.
• The file format for exports is CSV.
SM 5-52 D284/D285/D286/D287/D288/D289
Address Book Upload/Download
Maintenance
5.9.1 INFORMATION LIST
System
The following information is possible to be uploaded and downloaded.
Information
• Registration No. • Select Title
• User Code • Folder
• E-mail • Local Authentication
• Protection Code • Folder Authentication
• Fax Destination • Account ACL
• Fax Option • New Document Initial ACL
• Group Name • LDAP Authentication
• Key Display
5.9.2 DOWNLOAD
Backup address book information on SD card formatted with the specified software.
1. Prepare a formatted SD card.
2. Make sure that the write-protection on the SD card is off.
3. Turn OFF the main power.
4. Remove the SD slot cover [A].
SM 5-53 D284/D285/D286/D287/D288/D289
Address Book Upload/Download
• If the capacity of SD card is not enough to store the local user information, an error
message is displayed.
• Carefully handle the SD card, which contains user information. Do not take it back to your
location.
5.9.3 UPLOAD
1. Turn OFF the main power.
2. After removing the SD slot cover of the controller unit, set the SD card in the service slot.
3. Turn ON the main power.
4. Enter the SP mode.
5. Do SP5-846-052 (Restore All Addr Book).
6. Exit the SP mode, and then turn OFF the main power switch.
7. Remove the SD card.
8. Attach the SD slot cover to the original position ( x1).
9. Turn ON the main power, and check that the address book has been restored.
SM 5-54 D284/D285/D286/D287/D288/D289
Address Book Upload/Download
5.9.4 SPECIFICATION
Maintenance
The information which can be exported /imported is the following items.
System
• Entry information
• User code information
• E-mail information
• Protection code information
• Fax information
• Fax additional information
• Group information
• Title information
• Title position information
• Folder information
• SMTP attestation
• Local authorization
• Folder authorization information
• Account ACL information
• New document initial ACL information
• LDAP authorization information
SM 5-55 D284/D285/D286/D287/D288/D289
Capturing the Device Logs
• In older models, a technician enabled the logging tool after a problem occurred. After
that, when the problem had been reproduced, the technician was able to retrieve the
device log.
• However, this new feature saves the device logs at the time that problems occur. Then
you can copy the logs to an SD card.
• You can retrieve the device logs using a SD card without a network.
• Analysis of the device log is effective for problems caused by the software. Analysis of
the device log is not valid for the selection of defective parts or problems caused by
hardware.
• Make sure to shut down and reboot the machine once before retrieving the Device Logs.
Otherwise, the latest settings may not be collected when the device logs are retrieved.
SM 5-56 D284/D285/D286/D287/D288/D289
Capturing the Device Logs
Maintenance
capacity)
System
FCU device log • When a specified amount of FCU device log HDD or SD card
is stored in the FCU. If fax application is connected to the
unavailable (e.g. not installed), the machine service slot
does not transfer the log.
Operation panel • When an error related to the operation panel Memory in the
log occurs. operation panel.
SM 5-57 D284/D285/D286/D287/D288/D289
Capturing the Device Logs
• Transition to SP mode
Also the following operation logs are not saved.
• Number keys (0 to 9) on the operation panel
• Soft keyboard on the touch panel display
• External keyboard
• Retrieve device logs to identify the date of occurrence of the problems and to find details
of the problems
• e.g.: At around 8:00 am on March 10, an engine stall occurred. The operation panel does
not respond. Turn the main power supply off / on.
• Analysis of the device log is effective for problems caused by the software. Analysis of
the device log is not valid for the selection of defective parts or problems caused by
hardware.
SM 5-58 D284/D285/D286/D287/D288/D289
Capturing the Device Logs
5. Specify the number of days to collect the logs in SP5-858-102 (Days of Tracing).
• "2" is set by default, which is the minimum needed for investigating the problem.
Maintenance
• A value of "1" to "180" can be set.
System
6. Execute SP5-858-111 (Acquire All Info & Logs) to copy all of the log types to an SD card.
It is possible to obtain the logs separately by the following SPs.
SP Collectable Information and/or Logs
SP5-858- All of the information and logs that are collected by executing the SPs from SP5-
111 858-121 to SP5-858-145, and SMC.
SP5-858- Configuration page
121
SP5-858- Font page
122
SP5-858- Print settings list
123
SP5-858- Error log
124
SP5-858- Fax information (whether the fax destinations are included or not depends on the
131 setting of SP5-858-103.)
SP5-858- Controller log, engine log, operation panel log, FCU, and SMC.
141
SP5-858- Controller log
142
SP5-858- Engine log
143
SP5-858- Operation panel log
144
SP5-858- FCU log
145
SP5-992- SMC
001
SM 5-59 D284/D285/D286/D287/D288/D289
Capturing the Device Logs
7. After executing the SP for copying the information and/or logs, a confirmation screen will
appear. To proceed with obtaining the information and/or logs, tap "Execute"
• The approximate time it takes to transfer the debug log is as follows. Transfer time may
be affected by the type or format of the SD card.
Controller device log (GW device log): 2 - 20 minutes
Engine device log: 2 minutes
Operation panel device log: 2 - 20 minutes
If the estimated time is not calculated due to an error, an error code will be displayed.
Error Description
Code
-1 Other.
-2 No SD card is inserted in the service slot or in the SD slot on the side of the
operation panel. In this case, insert an SD card into either of the SD slots.
-3 The SD card is locked. In this case, unlock the SD card, as shown below.
SM 5-60 D284/D285/D286/D287/D288/D289
Capturing the Device Logs
Maintenance
System
9. After a message stating that the process has completed appears on the operation panel,
confirm that the LED light next to the SD card slot is not flashing and then remove the SD
card.
10. Make sure that the SD card access LED is off, then remove the SD card.
SM 5-61 D284/D285/D286/D287/D288/D289
Capturing the Device Logs
2. Specify the date that the problem occurred and the number of days to download the logs. If
the fax destinations need to be included in the fax information, set "On" as "Obtain Fax
Destination(s) Information". Then click "Download".
• "3" is set by default for "Number of days, including date fault occurred, to obtain".
However "2", which is the minimum needed for investigating the problems, is
recommended for reducing the downloading time.
• "Obtain Fax Destination(s) Information" is set to "Off" by default.
3. The confirmation screen will appear and the information and/or logs will start downloading.
To proceed to download the information and/or logs, wait for the open-or-save dialog to
appear.
SM 5-62 D284/D285/D286/D287/D288/D289
Capturing the Device Logs
4. After a while, the open-or-save dialog will appear. Specify where to download and save the
file.
Maintenance
System
• The debug logs are saved with the following file names. These names are the same as
the files downloaded with SD card.
The device logs are saved with the following file names.
SM 5-63 D284/D285/D286/D287/D288/D289
SMC List Card Save Function
• Make sure to shut down and reboot the machine once before exporting the SMC sheet
data. Otherwise, the latest settings may not be collected when the SMC is exported.
5.11.2 PROCEDURE
1. Turn OFF the main power.
2. Insert the SD card into the operation panel SD-card slot, and then turn OFF the main power.
3. Enter SP mode.
4. Select "System SP".
SM 5-64 D284/D285/D286/D287/D288/D289
SMC List Card Save Function
Maintenance
024 SDK/J Summary
System
025 SDK/J Application Info
026 Printer SP
027 Smart Operation Panel SP
028 Smart Operation Panel UP
7. Press [EXECUTE].
SM 5-65 D284/D285/D286/D287/D288/D289
SMC List Card Save Function
A:
Machine serial number (fixed for each machine)
B:
SP number saved in this file.
First four digits (5992) in this part are fixed. The other one or two digits are the detail SP
number(s). In this case, it is one digit. Therefore, this file is of SP5-992-001 (All data list). See the
upper SP table for the correspondence between SP detail numbers and the contents.
C:
File creation date
Year/Month/Day ("Zero" will be omitted if each is one digit.)
D:
File creation time
Hour/Minute/Second ("Zero" will be omitted if each is one digit.)
E:
File Extension CSV (Comma Separated Value)
This part is fixed.
• A folder named by the machine serial number will be created on the SD card when this
function is executed.
• This function can save the SMC list data only to an SD card inserted into the operation
panel SD card slot.
SM 5-66 D284/D285/D286/D287/D288/D289
SMC List Card Save Function
Maintenance
SMC List Card Save error message:
System
• Failed:
FACTOR: Read-only file system, No space left on device.
If an error occurs, pressing "Exit" will cause the device to discard the job and return to the ready
state.
SM 5-67 D284/D285/D286/D287/D288/D289
Card Save Function
Card Save:
• The Card Save function is used to save print jobs received by the printer on an SD card
with no print output. Card Save mode is toggled using printer Bit Switch #1 bit number 4.
Card Save will remain enabled until the SD card becomes full, or until all file names have
been used.
• Captures are stored on the SD card in the folder /prt/cardsave. File names are assigned
sequentially from PRT00000.prn to PRT99999.prn. An additional file PRT.CTL will be
created. This file contains a list of all files created on the card by the card save function.
• Previously stored files on the SD card can be overwritten or left intact. Card Save SD has
"Add" and "New" menu items.
• Card Save (Add): Appends files to the SD Card. Does not overwrite existing files. If the
card becomes full or if all file names are used, an error will be displayed on the operation
panel. Subsequent jobs will not be stored.
• Card Save (New): Overwrites files in the card's /prt/cardsave directory.
Limitation:
• Card Save cannot be used with PJL Status Readback commands. PJL Status
Readbacks will not work. In addition they will cause the Card Save to fail.
5.12.2 PROCEDURE
1. Turn OFF the main power.
2. Insert the SD card into slot 2 (lower), then turn ON the main power.
3. Enter SP mode.
4. Select the "Printer SP".
5. Select SP-1001 "Bit Switch".
SM 5-68 D284/D285/D286/D287/D288/D289
Card Save Function
6. Select "Bit Switch 1 Settings" and use the numeric keypad to turn bit 4 ON and then press
the "#" to register the change. The result should look like: 00010000. By doing this, Card
Maintenance
Save option will appear in the "List/Test Print" menu.
System
7. Press "Exit" to exit SP Mode.
8. Press the "User Tools" icon > "Machine Features".
9. Select "Printer Features".
10. Card Save (Add) and Card Save (New) should be displayed on the screen. Select Card
Save (Add) or Card Save (New).
SM 5-69 D284/D285/D286/D287/D288/D289
Card Save Function
13. "Hex Dump Mode" is be displayed in the top left of the display panel.
14. Send a job to the printer. The Communicating light should start blinking.
15. As soon as the printer receives the data, it will be stored on the SD card automatically with
no print output.
Nothing is displayed on the screen, indicating that a Card Save operation was successful.
SM 5-70 D284/D285/D286/D287/D288/D289
Card Save Function
Maintenance
System
17. Change the Bit Switch Settings back to the default 00000000, then press the "#" in the
numeric keypad to register the changes.
18. Remove the SD card after the main power switch is turned OFF.
SM 5-71 D284/D285/D286/D287/D288/D289
TROUBLESHOOTING
Card Save Function
6. TROUBLESHOOTING
Troubleshooting
6.1 SELF-DIAGNOSTIC MODE
6.1.1 SERVICE CALL CONDITIONS
The ‘SC Table’ section shows the SC codes for controller errors and other errors. The latter are
put into four types. The type is determined by their reset procedures. The table shows the
classification of the SC codes.
Type Display How to reset SC call or SC alarm
in customer support
system
A The SC is immediately displayed on Reset the SC (set SP5- Occurrence & alarm
the operation panel when SC occurs. 810-1) and then cycle the count
The error involves the fusing unit. main power off and on.
The machine operation is disabled. Immediate alarm
The user cannot reset the error.
B When a function is selected, the SC Turn the operation switch Occurrence & alarm
is displayed on the operation panel. off and on. count
The machine cannot be used (down-
time mitigation). Power OFF and ON
SM 6-1 D284/D285/D286/D287/D288/D289
Card Save Function
6.1.2 SC LOGGING
When an SC is generated, the "total count value when the SC is generated" and the "SC code"
are logged. However, if the total count value during the SC is the same as last time, logging is
not performed.
Logged data can be checked by outputting an administrative report (SMC print). The SC history
is logged up to the last 10 entries, and if there are more than 10 entries, data are progressively
deleted starting from the oldest.
SM 6-2 D284/D285/D286/D287/D288/D289
Card Save Function
Troubleshooting
• Status display on the current screen
• Post-processing ...... Post-processing during printing, etc.
• Automatic reboot .... After operation end
Post-processing
• Timing of SC reboot
When @Remote is enabled, and when a NRS alarm*1 is not generated, the
corresponding SC is the object of an automatic reboot.
*1 NRS alarm: Issued when an ordinary SC (type D) is generated twice while the total
counter counts 10 times.
• Time to automatic reboot
Reboot is performed 30 seconds after an engine reboot is possible, after the end of
post-processing during printing, etc.
At that time, a reboot is performed even if the MFP is operating. The engine does not
start process control when a reboot is possible.
• Automatic reboot
See the flowchart below.
SM 6-3 D284/D285/D286/D287/D288/D289
Card Save Function
SM 6-4 D284/D285/D286/D287/D288/D289
Card Save Function
Troubleshooting
When the automatic reboot is disabled in SP5-875-001 (SC automatic reboot setting), user
reboot the machine manually. See the flowchart below.
SM 6-5 D284/D285/D286/D287/D288/D289
SC Tables: SC1xx (Scanning)
SM 6-6 D284/D285/D286/D287/D288/D289
SC Tables: SC1xx (Scanning)
Troubleshooting
• BCU defective
25. Perform a system reboot.
26. Turn the power off/on.
27. Reconnect the connectors.
28. Replace the following parts:
• Replace the scanner carriage
• Replace the IPU board
• Replace the harness
• Clean and replace the white reference seal (sheet-through
exposure glass)
• Replace the BCU board
SM 6-7 D284/D285/D286/D287/D288/D289
SC Tables: SC1xx (Scanning)
SM 6-8 D284/D285/D286/D287/D288/D289
SC Tables: SC1xx (Scanning)
Troubleshooting
SC141- D Black Level Detection Error
00 The black level cannot be adjusted within the target during auto gain control.
• Scanner Carriage defective
• IPU defective
• Harness defective
• BCU defective
Check if the SC occurs by turning the power OFF then ON. If the SC occurs
again, do the following steps. Check if the SC reoccurs by cycling the power
after each step.
35. Reconnect the following connectors:
• Scanner Carriage - IPU harness (FFC)
• IPU- BCU harness
36. Replace the Scanner Carriage.
37. Replace the IPU.
38. Replace the following harnesses:
• Scanner Carriage - IPU harness (FFC)
• IPU - BCU harness
39. Replace the BCU.
SM 6-9 D284/D285/D286/D287/D288/D289
SC Tables: SC1xx (Scanning)
SM 6-10 D284/D285/D286/D287/D288/D289
SC Tables: SC1xx (Scanning)
Troubleshooting
again, do the following steps. Check if the SC reoccurs by cycling the power
after each step.
51. Reconnect the SPDF main board - CIS connectors if they are
disconnected, or loose.
52. Replace the CIS for SPDF
53. Replace the following harnesses:
• SPDF main board - CIS
• IPU -SPDF main board
54. Replace the SPDF main board.
SM 6-11 D284/D285/D286/D287/D288/D289
SC Tables: SC1xx (Scanning)
SM 6-12 D284/D285/D286/D287/D288/D289
SC Tables: SC1xx (Scanning)
Troubleshooting
SC195- D Machine Serial Number Error
00 Comparison of the product identification code in the machine serial number (11
digits).
The product identification code in the machine serial number (11 digits) does
not match.
Re-enter the machine serial number.
SM 6-13 D284/D285/D286/D287/D288/D289
SC Tables: SC2xx (Exposure)
SM 6-14 D284/D285/D286/D287/D288/D289
SC Tables: SC2xx (Exposure)
Troubleshooting
Polygon motor or polygon motor driver defective
• Turn the power off/on.
• Replace the laser unit.
• Replace the harness.
• Replace the IPU board.
SM 6-15 D284/D285/D286/D287/D288/D289
SC Tables: SC2xx (Exposure)
SM 6-16 D284/D285/D286/D287/D288/D289
SC Tables: SC2xx (Exposure)
Troubleshooting
Replace the IPU board.
SM 6-17 D284/D285/D286/D287/D288/D289
SC Tables: SC3xx (Image Processing 1: Charge, Development)
SM 6-18 D284/D285/D286/D287/D288/D289
SC Tables: SC3xx (Image Processing 1: Charge, Development)
Troubleshooting
Replace the development motor.
• Reconnect the connector.
• Replace the harness.
• Replace the BCU.
• Replace the development unit.
• Replace the driven unit.
SM 6-19 D284/D285/D286/D287/D288/D289
SC Tables: SC3xx (Image Processing 1: Charge, Development)
SM 6-20 D284/D285/D286/D287/D288/D289
SC Tables: SC3xx (Image Processing 1: Charge, Development)
Troubleshooting
• Over current due to drum surface condensation
• PCDU is not set properly.
• Cycle the main power off/on
• Replace the harness between the BCU and HVPS.
• Reconnect or replace the harness between the BCU and HVPS.
• Reinstall or replace the development unit.
• Check if the contact and separation movement of the transfer unit
works correctly.
• Replace the HVPS.
• Replace the BCU.
SM 6-21 D284/D285/D286/D287/D288/D289
SC Tables: SC4xx (Image Processing 2: Around the Drum)
SM 6-22 D284/D285/D286/D287/D288/D289
SC Tables: SC4xx (Image Processing 2: Around the Drum)
Troubleshooting
SC460- D High Voltage Power Source: Separation : Output Error
00 The machine detects the error detection signal “L (unexpected)” 10 times for
200 msec consecutively when monitoring the error signal every 20 msec during
outputting the PWM signal.
Hardware error
• Input / Output connector is disconnected.
• Input / Output harness is short-circuited.
• Transfer unit is not set properly.
• BCU error (signal error)
• HVPS defective
Load error
• Grounding fault of separation power output, short-circuit with
other outputs
• Surface/air clearance insufficient in separation power output path
(including distance from other outputs)
• Cycle the main power off/on
• Reconnect or replacethe harness of the HVPS (power pack).
• Reconnect or replace the harness between the BCU to the HVPS.
• Reset or replace the transfer unit.
• Check if the contact and separation movement of the transfer unit
works correctly.
• Replace the HVPS.
• Replace the BCU.
SM 6-23 D284/D285/D286/D287/D288/D289
SC Tables: SC4xx (Image Processing 2: Around the Drum)
SM 6-24 D284/D285/D286/D287/D288/D289
SC Tables: SC5xx (Paper Feed and Fusing)
Troubleshooting
6.6.1 SC501-01 TO SC589-02
SC No. Level Error Name/Error Condition/Major Cause/Solution
SC501- B 1st Tray Lift Error
01 The machine detects the error of the 1st paper feed tray lift motor 3 times
consecutively when the 1st paper feed tray is lifted.
(The message of resetting the tray is displayed when the machine detects the
error consecutively 2 times or less.)
• 1st paper feed tray limit sensor connector disconnection,
malfunction or sensor's dirt.
• 1st paper feed tray lift motor connector disconnection,
malfunction
• Foreign matter, such as paper scrap, is caught between the
paper feed tray and the paper feed tray lift motor.
• Paper set fault
• Reset the paper.
• Remove the foreign matter (1st paper feed tray limit sensor, 1st
paper feed tray lift motor).
• Check the harness.
• Reset or replace the connector.
• Replace the 1st paper feed unit and 1st paper feed tray.
• Replace the BCU.
SC501- B 1st Tray Lowering Error
02 The machine detects the error of the 1st paper feed tray lift motor 5 times
consecutively when the 1st paper feed tray is lowered.
(The message of resetting the tray is displayed when the machine detects the
error consecutively 4 times or less.)
• 1st paper feed tray limit sensor connector disconnection,
malfunction or sensor's dirt.
• 1st paper feed tray lift motor connector disconnection,
malfunction
• Foreign matter, such as paper scrap, is caught between the
paper feed tray and the paper feed tray lift motor.
• Paper set fault
• Paper overload
• Reset the paper.
• Remove the foreign matter (1st paper feed tray limit sensor, 1st
paper feed tray lift motor).
SM 6-25 D284/D285/D286/D287/D288/D289
SC Tables: SC5xx (Paper Feed and Fusing)
SM 6-26 D284/D285/D286/D287/D288/D289
SC Tables: SC5xx (Paper Feed and Fusing)
Troubleshooting
Reset the paper.
• Remove the foreign matter (2nd paper feed tray limit sensor, 2nd
paper feed tray lift motor).
• Check the harness.
• Reset or replace the connector.
• Replace the 2nd paper feed unit, 2nd paper feed tray.
• Replace the BCU.
SM 6-27 D284/D285/D286/D287/D288/D289
SC Tables: SC5xx (Paper Feed and Fusing)
SM 6-28 D284/D285/D286/D287/D288/D289
SC Tables: SC5xx (Paper Feed and Fusing)
Troubleshooting
(The message of resetting the tray is displayed when the machine detects the
error 2 times consecutively.)
• Tray lift motor connector disconnected
• Upper limit sensor harness disconnected or broken
• Controller board defective
• Paper overload
• Foreign matter, such as paper scrap, is caught between the paper
feed tray and the tray lift motor
• Paper set fault
• Reset the paper.
• Remove the foreign matter.
• Replace the tray lift motor.
• Reset the connector.
• Replace the harness.
• Replace the upper limit sensor.
• Replace the controller board for the optional PFU (D787).
• Replace the tray.
• Replace the paper feed roller.
• Replace the pick-up arm.
SC503- B 3rd Tray Lift Error (LCIT: D695)
31 • The machine detects the lift error of the tray lift motor for the LCIT
(D695) 3 times consecutively when the 3rd tray is lowered at the
machine’s initialization.
• The machine detects the lift error of the tray lift motor for the LCIT
(D695) 3 times consecutively when the 3rd tray is lifted at the
machine’s initialization.
(The message of resetting the tray is displayed when the machine detects the
error consecutively 2 times or less.)
• Tray lift motor connector disconnected
• Limit sensor harness disconnected or broken
• Controller board defective
• Foreign matter, such as paper scrap, is caught between the right
tray and the tray lift motor.
• Paper set fault
• Timing belt damage or dropout
• Timing pulley damage or dropout
• Base plate damaged or plate horizontality fault
SM 6-29 D284/D285/D286/D287/D288/D289
SC Tables: SC5xx (Paper Feed and Fusing)
SM 6-30 D284/D285/D286/D287/D288/D289
SC Tables: SC5xx (Paper Feed and Fusing)
Troubleshooting
Remove the foreign matter.
• Replace the tray lift motor.
• Reset the connector.
• Replace the harness.
• Replace the lower limit sensor.
• Replace the controller board for the LCIT (D695).
• Replace the tray.
• Replace the timing belt.
• Replace the timing pulley.
• Replace the base plate.
SC503- B 3rd Tray Paper Overload Error (LCIT: D695)
33 Both of the upper limit sensor and lower limit sensor detects the base plate 3
times consecutively at the machine’s initialization.
(The message of resetting the tray is displayed when the both sensors detect
the error consecutively 2 times or less.)
• Paper overload
• Paper set fault
• Upper limit sensor harness disconnected or broken
• Lower limit sensor harness disconnected or broken
• Control board defective
• Foreign matter, such as paper scrap, is caught inside the right
tray.
• Reset the paper.
• Remove the foreign matter.
• Reset the connector.
• Replace the harness.
• Replace the upper limit sensor.
• Replace the lower limit sensor.
• Replace the controller board for the LCIT (D695).
SC503- B 3rd Tray Paper Position Error (LCIT: D695)
34 During left/right tray set, or when power is switched ON, or when transfer is
complete, "open" is detected 5 times consecutively by end fence open/close
detection.
(The message of resetting the tray is displayed when the both sensors detect
the error consecutively 4 times or less.)
• Paper set fault (paper is offset from position for pushing end
fence)
• Foreign matter entry (foreign matter is caught in the position for
SM 6-31 D284/D285/D286/D287/D288/D289
SC Tables: SC5xx (Paper Feed and Fusing)
SM 6-32 D284/D285/D286/D287/D288/D289
SC Tables: SC5xx (Paper Feed and Fusing)
Troubleshooting
Replace the timing belt.
• Replace the timing pulley.
• Replace the end fence of the left tray.
SC503- B 3rd Tray Transfer HP Error (LCIT: D695)
36 • HP detection error (during transfer start)
At right tray paper end (right tray lower limit detection, left tray paper
detection), left tray paper is transferred to the right tray, but the transfer
fence home position sensor is detected although a predetermined time
elapsed (home position sensor missing cannot be detected).
• HP detection error (during transfer fence HP return)
During transfer fence HP not detected (stop after paper transfer, during
power supply ON, during left tray set), the transfer fence is moved to
HP, but the transfer fence home position sensor is not detected
although a predetermined time elapsed.
*If an error occurs 3 times consecutively: LCIT transmits "3rd paper
feed tray transfer HP error" to the main machine.
(The message of resetting the tray is displayed when the both sensors detect
the error consecutively 2 times or less.)
• Paper transfer motor error/connector missing
• Transfer fence home position sensor error/connector missing
• Harness broken
• Bank controller board defective
• Paper overload
• Foreign matter, such as paper scrap, is caught between the left
tray and the paper transport motor
• Paper set fault
• Timing belt damage/dropout
• Timing pulley damage/dropout
• Transfer fence defective
• Foreign matter, such as paper scrap, is caught inside the left tray
• Replace the motor.
• Reset the connector.
• Replace the harness.
• Replace the sensor.
• Replace the controller board for the optional paper feed tray.
• Reset the paper.
• Remove the foreign matter.
• Replace the tray.
SM 6-33 D284/D285/D286/D287/D288/D289
SC Tables: SC5xx (Paper Feed and Fusing)
SM 6-34 D284/D285/D286/D287/D288/D289
SC Tables: SC5xx (Paper Feed and Fusing)
Troubleshooting
Upper limit sensor error/connector missing
• Harness broken
• Bank controller board defective
• Paper overload
• Foreign matter, such as paper scrap, is caught between the paper
feed tray and the tray lift motor
• Paper set fault
• Reset the paper.
• Remove the foreign matter.
• Replace the motor.
• Reset the connector.
• Replace the harness.
• Replace the sensor.
• Replace the controller board for the optional paper feed tray.
• Replace the tray.
• Replace the paper feed roller.
• Replace the pick-up arm.
SM 6-35 D284/D285/D286/D287/D288/D289
SC Tables: SC5xx (Paper Feed and Fusing)
SM 6-36 D284/D285/D286/D287/D288/D289
SC Tables: SC5xx (Paper Feed and Fusing)
Troubleshooting
Lower limit sensor error/connector missing
• Harness broken
• Bank control board defective
• Paper set fault
• Timing belt damage/dropout
• Timing pulley damage/dropout
• Base plate damage/horizontality fault
• Foreign matter, such as paper scrap, is caught inside the tray
• Reset the paper.
• Remove the foreign matter.
• Replace the motor.
• Reset the connector.
• Replace the harness.
• Replace the sensor.
• Replace the controller board for the optional side LCT.
• Replace the tray.
• Replace the timing belt.
• Replace the timing pulley.
• Replace the base plate.
SC505- B Side LCIT Paper Overload Error (D696)
43 During tray initialization, both the upper limit and lower limit are detected for 3
times consecutively.
(The message of resetting the tray is displayed when the both sensors detect
the error consecutively 2 times or less.)
• Paper overload
• Paper set fault
• Upper Limit sensor error/connector missing
• Lower limit sensor error/connector missing
• Harness broken
• Bank control board defective
• Foreign matter, such as paper scrap, is caught inside the tray
• Reset the paper.
• Remove the foreign matter.
• Reset the connector.
• Replace the harness.
• Replace the sensor.
• Replace the controller board for the optional side LCT.
SM 6-37 D284/D285/D286/D287/D288/D289
SC Tables: SC5xx (Paper Feed and Fusing)
SM 6-38 D284/D285/D286/D287/D288/D289
SC Tables: SC5xx (Paper Feed and Fusing)
Troubleshooting
Motor defective
• Connector disconnected
• Harness broken
• BCU defective
• Encoder defective
• Replace the motor.
• Reset the connector.
• Replace the harness.
• Replace the BCU.
SM 6-39 D284/D285/D286/D287/D288/D289
SC Tables: SC5xx (Paper Feed and Fusing)
SM 6-40 D284/D285/D286/D287/D288/D289
SC Tables: SC5xx (Paper Feed and Fusing)
Troubleshooting
SC535-00 D Paper Exit Cooling Fan Lock
In the motor ON state, the value of the lock sensor is checked every 100msec.
If a lock signal is not obtained for 50 times consecutively.
• Motor defective
• Connector disconnected
• Harness broken
• BCU defective
• Replace the paper exit cooling fan.
• Reset the connector.
• Replace the harness.
• Replace the BCU.
SM 6-41 D284/D285/D286/D287/D288/D289
SC Tables: SC5xx (Paper Feed and Fusing)
SM 6-42 D284/D285/D286/D287/D288/D289
SC Tables: SC5xx (Paper Feed and Fusing)
Troubleshooting
• Outside input voltage guarantee
• After excessive temperature rise prevention unit operation
• Remove the jammed paper in the fusing unit.
• Check and replace the thermopile (center).
• Check the power supply voltage and reconnect the cable to the
outlet.
• Replace the thermostat.
• Replace the BCU.
SM 6-43 D284/D285/D286/D287/D288/D289
SC Tables: SC5xx (Paper Feed and Fusing)
SM 6-44 D284/D285/D286/D287/D288/D289
SC Tables: SC5xx (Paper Feed and Fusing)
Troubleshooting
Fusing roller temperature sensor (center) defective
• Fusing control software: out of control
• Check the sensor temperature with the following SPs. If the
temperature is lower than 250°C, replace the thermopile or
thermistor.
• SP1-141-101 (Thermopile (center))
• SP1-141-102 (Thermopile (edge))
• SP1-141-103 (Thermistor (center))
• SP1-141-104 (Thermistor (edge))
• SP1-141-151 (Thermopile (center): 200 msec before the SC is
generated)
• SP1-141-152 (Thermopile (edge): 200 msec before the SC is
generated)
• SP1-141-153 (Thermistor (center): 200 msec before the SC is
generated)
• SP1-141-154 (Thermistor (edge): 200 msec before the SC is
generated)
Note: The high temperature state of the fusing unit is detected when
the temperature detected by the sensor is 250°C or more. Therefore, if
the temperature of the above SPs is lower than 250°C, the thermopile
or thermistor may be defective or out of position.
• Check the fusing unit.
• Check the triac of the AC controller on the PSU and replace the
PSU.
• Reconnect the following connectors: CN115 of BCU, connectors
between the fusing unit and the BCU, connectors connected to
the fusing unit
• Replace the following harness: CN115 of BCU, connectors
between the fusing unit and the BCU, connectors connected to
the fusing unit
• Replace the BCU board.
• Turn the power off/on.
SM 6-45 D284/D285/D286/D287/D288/D289
SC Tables: SC5xx (Paper Feed and Fusing)
SM 6-46 D284/D285/D286/D287/D288/D289
SC Tables: SC5xx (Paper Feed and Fusing)
Troubleshooting
After excessive temperature rise prevention unit operates
• Outside input voltage guarantee
• Remove the jammed paper in the fusing unit
• Check and replace the thermopile (center).
• Check the power supply voltage and reconnect the cable to the
outlet.
• Replace the thermostat.
• Replace the BCU board.
SM 6-47 D284/D285/D286/D287/D288/D289
SC Tables: SC5xx (Paper Feed and Fusing)
SM 6-48 D284/D285/D286/D287/D288/D289
SC Tables: SC5xx (Paper Feed and Fusing)
Troubleshooting
specified seconds consecutively.
SC552- C Fusing Thermopile (Edge) Does Not Reload (Low Voltage)
06 When the thermopile (edge) does not reach the permission temperature of heat
edge reloading for specified seconds continuously.
• Thermopile (edge) lens dirt
• Thermopile (edge) installed incorrectly
• Thermopile modification
• Outside input voltage guarantee
• After excessive temperature rise prevention unit operation
• Remove the jammed paper in the fusing unit.
• Check and replace the thermopile (edge).
• Check the power supply voltage and reconnect the cable to the
outlet.
• Replace the thermostat.
• Replace the BCU.
SM 6-49 D284/D285/D286/D287/D288/D289
SC Tables: SC5xx (Paper Feed and Fusing)
SM 6-50 D284/D285/D286/D287/D288/D289
SC Tables: SC5xx (Paper Feed and Fusing)
Troubleshooting
02 In the event of an error
• Triac defective (short-circuit)
• Engine controller defective
• Fusing roller temperature sensor defective (rear)
• Fusing control software: out of control
• Check the sensor temperature with the following SPs. If the
temperature is lower than 250°C, replace the thermopile or
thermistor.
• SP1-141-101 (Thermopile (center))
• SP1-141-102 (Thermopile (edge))
• SP1-141-103 (Thermistor (center))
• SP1-141-104 (Thermistor (edge))
• SP1-141-151 (Thermopile (center): 200 msec before the SC is
generated)
• SP1-141-152 (Thermopile (edge): 200 msec before the SC is
generated)
• SP1-141-153 (Thermistor (center): 200 msec before the SC is
generated)
• SP1-141-154 (Thermistor (edge): 200 msec before the SC is
generated)
Note: The high temperature state of the fusing unit is detected when
the temperature detected by the sensor is 250°C or more. Therefore, if
the temperature of the above SPs is lower than 250°C, the thermopile
or thermistor may be defective or out of position.
• Check the fusing unit.
• Check that the triac of the AC controller on the PSU does not
short-circuit.
• Replace the PSU.
• Reconnect the following connectors: CN115 of BCU, connectors
between the fusing unit and the BCU, connectors connected to
the fusing unit
• Replace the following harness: CN115 of BCU, connectors
between the fusing unit and the BCU, connectors connected to
the fusing unit
• Replace the BCU board.
• Turn the power off/on.
SM 6-51 D284/D285/D286/D287/D288/D289
SC Tables: SC5xx (Paper Feed and Fusing)
SM 6-52 D284/D285/D286/D287/D288/D289
SC Tables: SC5xx (Paper Feed and Fusing)
Troubleshooting
-
SM 6-53 D284/D285/D286/D287/D288/D289
SC Tables: SC5xx (Paper Feed and Fusing)
SM 6-54 D284/D285/D286/D287/D288/D289
SC Tables: SC5xx (Paper Feed and Fusing)
Troubleshooting
Pressure roller thermistor (end) defective
• Fusing control software defective
• Check the fusing unit.
• Check that the triac of the AC controller on the PSU does not
short-circuit.
• Reconnect the following connectors: CN115 of BCU, connectors
between the fusing unit and the BCU, connectors connected to
the fusing unit
• Replace the following harness: CN115 of BCU, connectors
between the fusing unit and the BCU, connectors connected to
the fusing unit
• Replace the BCU.
• Replace the fusing unit.
SM 6-55 D284/D285/D286/D287/D288/D289
SC Tables: SC5xx (Paper Feed and Fusing)
SM 6-56 D284/D285/D286/D287/D288/D289
SC Tables: SC5xx (Paper Feed and Fusing)
Troubleshooting
Check the power supply voltage and reconnect the cable to the
outlet.
• Replace the thermostat.
• Replace the thermopile.
• Replace the BCU.
SM 6-57 D284/D285/D286/D287/D288/D289
SC Tables: SC5xx (Paper Feed and Fusing)
SM 6-58 D284/D285/D286/D287/D288/D289
SC Tables: SC5xx (Paper Feed and Fusing)
Troubleshooting
• Replace the thermostat.
• Replace the BCU.
SC589- D Fusing edge: Low Temperature Detection
02 When the thermopile (edge) detects the temperature which is 180 degrees
Centigrade lower than target Temperature for 12 seconds consecutively.
• Edge heater harness disconnected
• Connector defective
• After excess temperature rise prevention unit (thermostat)
operation
• Replace the jammed paper in the fusing unit.
• Check and replace the thermopile (edge).
• Check the power supply voltage and reconnect the cable to the
outlet.
• Replace the thermostat.
• Replace the BCU.
SM 6-59 D284/D285/D286/D287/D288/D289
SC Tables: SC6xx (Communication and Others)
SM 6-60 D284/D285/D286/D287/D288/D289
SC Tables: SC6xx (Communication and Others)
Troubleshooting
Replace the finisher/mail box.
SM 6-61 D284/D285/D286/D287/D288/D289
SC Tables: SC6xx (Communication and Others)
SM 6-62 D284/D285/D286/D287/D288/D289
SC Tables: SC6xx (Communication and Others)
Troubleshooting
• Turn the power off/on.
• Reconnect the BCU power supply harness.
• Replace the BCU power supply harness.
• Replace the BCU.
SM 6-63 D284/D285/D286/D287/D288/D289
SC Tables: SC6xx (Communication and Others)
SM 6-64 D284/D285/D286/D287/D288/D289
SC Tables: SC6xx (Communication and Others)
Troubleshooting
SC669- D EEPROM OPEN: Buffer full
07
SC669- D EEPROM OPEN: No error code
08
SC669- D EEPROM CLOSE: ID error
09
SC669- D EEPROM CLOSE: No error code
10
SC669- D EEPROM Data write: ID error
11
SC669- D EEPROM Data write: Channel error
12
SC669- D EEPROM Data write: Device error
13
SC669- D EEPROM Data write: Communication abort error
14
SC669- D EEPROM Data write: Communication timeout error
15
SC669- D EEPROM Data write: Operation stopped error
16
SC669- D EEPROM Data write: Buffer full
17
SC669- D EEPROM Data write: No error code
18
SC669- D EEPROM Data read: ID error
19
SC669- D EEPROM Data read: Channel error
20
SC669- D EEPROM Data read: Device error
21
SC669- D EEPROM Data read: Communication abort error
22
SC669- D EEPROM Data read: Communication timeout error
23
SC669- D EEPROM Data read: Operation stopped error
24
SC669- D EEPROM Data read: Buffer full
SM 6-65 D284/D285/D286/D287/D288/D289
SC Tables: SC6xx (Communication and Others)
SM 6-66 D284/D285/D286/D287/D288/D289
SC Tables: SC6xx (Communication and Others)
Troubleshooting
Check the EEPROM.
• Replace the EEPROM.
• Replace the BCU.
SM 6-67 D284/D285/D286/D287/D288/D289
SC Tables: SC6xx (Communication and Others)
SM 6-68 D284/D285/D286/D287/D288/D289
SC Tables: SC7xx (Peripherals)
Troubleshooting
6.8.1 SC700-01 TO SC792-00
SC No. Level Error Name/Error Condition/Major Cause/Solution
SC700 SPDF error
SC700- D ADF Bottom Plate Lift Motor (SPDF)
01
SC700- D ADF Pick-Up Roller Lift Motor Error (SPDF)
02
SC700- D ADF Feed Motor Error (SPDF)
04
SC700- D ADF Entrance Motor Error (SPDF)
05
SC700- D ADF Transport Motor Error (SPDF)
06
SC700- D ADF Scanning Motor Error (SPDF)
07
SC700- D ADF Exit Motor Error (SPDF)
09
SC700-01
Even if the ADF bottom plate lift motor is rotated in the base plate ascent
direction, the bottom plate position sensor does not detect.
Even if the ADF bottom plate lift motor is rotated in the base plate descent
direction, the bottom plate HP sensor does not detect.
SC700-02
Even if the ADF pick-up roller lift motor is rotated, the pick-up roller HP sensor
does not detect.
SC700-04, 05, 06, 07, 09
When an error notification signal is detected during the motor drive period.
SC700-01
• Bottom plate position sensor error (output error)
• Bottom plate HP sensor
• ADF bottom plate lift motor error (does not rotate)
• ADF controller board error
SC700-02
• Pick-up roller HP sensor error (output error)
• ADF pick-up roller lift motor error (does not rotate)
• ADF controller board error
SC700-04, 05, 06, 07, 09
SM 6-69 D284/D285/D286/D287/D288/D289
SC Tables: SC7xx (Peripherals)
SM 6-70 D284/D285/D286/D287/D288/D289
SC Tables: SC7xx (Peripherals)
Troubleshooting
01 When original source 5V power supply is ON, protection device intercept of 24V
power supply system is detected.
Any of feed motor, transport motor, inverter solenoid, pick-up solenoid, feed
clutch and cooling fan motor defective, a harness short-circuit occurs, and the
protection device of the 24V power supply system intercepts.
• Replace the blown fuse or circuit board
• Replace the short-circuited parts
SC702- D Protection Device Intercept Error 2 (ARDF)
02 When original source 5V power supply is ON, protection device intercept of 24V
OUT power supply system is detected.
Stamp solenoid defective or harness short-circuit occurs in 24VOUT power
supply system.
• Replace the blown fuse or circuit board
• Replace the short-circuited parts
SC702- D Protection Device Intercept Error 3 (ARDF)
03 When original source 5V power supply is ON, protection device intercept of 5VE
power supply system is detected.
Original set sensor defective or a harness short-circuit occur in 5VE power
supply system.
• Replace the blown fuse or circuit board
• Replace the short-circuited parts
SC702- D Protection Device Intercept Error 4 (SPDF)
04 Motor defective in any of the ADF pick-up roller lift motor, stamp solenoid, ADF
bottom plate lift motor or FAN motor, or a harness short-circuit occurs, and the
protection device of the non-interlocking power supply system intercepts.
Motor defective or a harness short-circuit occurs in the non-interlocking power
supply system.
• Replace the blown fuse or circuit board
• Replace the short-circuited parts
SC702- D Protection Device Intercept Error 5 (SPDF)
05 Motor defective in the paper feed motor, entrance motor, transport motor, ADF
scanning motor or ADF exit motor, or a harness short-circuit occurs, and the
protection device of the interlocking power supply system intercepts.
Motor defective or a harness short-circuit occurs in the interlocking power supply
system.
• Replace the blown fuse or circuit board
• Replace the short-circuited parts
SM 6-71 D284/D285/D286/D287/D288/D289
SC Tables: SC7xx (Peripherals)
SM 6-72 D284/D285/D286/D287/D288/D289
SC Tables: SC7xx (Peripherals)
Troubleshooting
SC720- B Exit Motor Error
17
Error Condition of -06, -10, -11, -13, -15, -17
• Motor driver detects an error (DC motor control error) (1st time is
jam notification, 2nd time is SC notification)
SC720- B Lower Junction Gate Motor Error
20
SC720- B Paper Exit Guide Plate Motor Error
24
SC720- B Punch Motor Error
25
SC720- B Punch Unit Movement Motor Error
27
SC720- B Punch Registration Motor Error
28
SC720- B Jogger Motor Error
30
SC720- B Positioning Roller Shift Motor Error
33
Error Condition of -20, -24, -25, -27, -28, -30, -33
• During movement to home, the home position could not be
detected within a predetermined pulse (1st time is jam notification,
2nd time is SC notification).
• During movement from home, the home position was detected for
longer than a predetermined pulse (1st time is jam notification,
2nd time is SC notification).
SC720- B Positioning Roller Motor Error
34
• Motor driver detects an error (DC motor control error) (1st time is
jam notification, 2nd time is SC notification)
SC720- B Paper Stacking Holder Motor Error
35
• Motor driver detects an error (DC motor control error) (1st time is
jam notification, 2nd time is SC notification)
• During movement to home, the home position could not be
detected within a predetermined time (1st time is jam notification,
2nd time is SC notification).
SM 6-73 D284/D285/D286/D287/D288/D289
SC Tables: SC7xx (Peripherals)
SM 6-74 D284/D285/D286/D287/D288/D289
SC Tables: SC7xx (Peripherals)
Troubleshooting
predetermined pulse (1st time is jam notification, 2nd time is SC notification).
• During movement from home, the home position was detected for longer than
a predetermined pulse (1st time is jam notification, 2nd time is SC notification).
SC720- B Fold Roller Motor Error
54
Motor driver detects an error (short-circuit and overheating)
(1st time is jam notification, 2nd time is SC notification).
SC720- B Booklet Stapler Motor Error
60
• During movement to home, the home position could not be
detected within a predetermined time (1st time is jam notification,
2nd time is SC notification).
• During movement from home, the home position was detected for
longer than a predetermined time (1st time is jam notification, 2nd
time is SC notification).
SC720- B Tray Lift Motor Error
70
• Motor controller detects an error (overload) (1st time is jam
notification, 2nd time is SC notification).
• During descent, the paper surface sensor still detects paper even
after a predetermined time (t0sec) elapses (1st time is jam
notification, 2nd time is SC notification).
• During ascent, the paper surface sensor could not detect the
paper surface even after a predetermined time (t1sec) elapses
(1st time is jam notification, 2nd time is SC notification).
SC720- B Shift Motor Error
71
SC720- B Shift Jogger Front Motor Error
72
SC720- B Shift Jogger Rear Motor Error
73
SC720- B Shift Jogger Retreat Motor Error
74
Error Condition of -71, -72, -73, -74
• During movement to home, the home position could not be
detected within a predetermined pulse (1st time is jam notification,
2nd time is SC notification).
SM 6-75 D284/D285/D286/D287/D288/D289
SC Tables: SC7xx (Peripherals)
SM 6-76 D284/D285/D286/D287/D288/D289
SC Tables: SC7xx (Peripherals)
Troubleshooting
occurs again, do the following steps. Check if the SC reoccurs by cycling the
power after each step.
1. The target parts are the motor and related HP sensor that SC occurred.
2. Check if the connector of the target part is connected securely. Reconnect
the connector if it is disconnected, or loose.
3. Check the harness for the target part. Replace the harness if it is
disconnected, or damaged.
4. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is
properly driven. Replace the parts if there are any defects.
5. Check if there are any signs of a short circuit. Replace the parts if there are
any defects.
SM 6-77 D284/D285/D286/D287/D288/D289
SC Tables: SC7xx (Peripherals)
SM 6-78 D284/D285/D286/D287/D288/D289
SC Tables: SC7xx (Peripherals)
Troubleshooting
are calculated and measured. The pulses which are 1.5-2 times the normal
operation pulse are taken as p0 and p1.
SC721- B Stapler Unit Displacement Motor Error (1K sheet finisher)
42
• During movement to home, the home position could not be
detected within a predetermined pulse (p0 pulse) (1st time is jam
notification, 2nd time is SC notification).
• During movement from home, the home position was detected
even after a predetermined pulse (p1 pulse) elapsed (1st time is
jam notification, 2nd time is SC notification).
• During movement from home, retreat sensor ON could not be
detected even after a predetermined pulse (p2 pulse) elapsed (1st
time is jam notification, 2nd time is SC notification).
• During initialization, retreat sensor ON was detected
simultaneously when the home position is detected (1st time is
jam notification, 2nd time is SC notification).
The return pulse to home and pulse coming from home during normal operation
are calculated and measured. The pulses which are 1.5-2 times the normal
operation pulse are taken as p0, p1 and p2.
SC721- B Stapler Error (1K sheet finisher)
44
• Motor driver detects an error (short-circuit and overheating) (1st
time is SC).
• During movement to home, the home position could not be
detected even after a predetermined time (t0 sec) elapsed (1st
time is jam notification, 2nd time is SC notification).
• During movement from home, the home position was detected
even after a predetermined time (t1 sec) elapsed (1st time is jam
notification, 2nd time is SC notification).
• During motor drive, the output from the encoder could not be
counted for a predetermined number of times within a
predetermined time (t0 sec) (1st time is jam notification, 2nd time
is SC notification).
The time to return to home without fail, the time coming from home, and the time
for which the encoder output can be counted during normal operation, are taken
as t0, t1 and t2.
SC721- B Folding Blade Motor Error (1K sheet finisher)
SM 6-79 D284/D285/D286/D287/D288/D289
SC Tables: SC7xx (Peripherals)
SM 6-80 D284/D285/D286/D287/D288/D289
SC Tables: SC7xx (Peripherals)
Troubleshooting
Motor driver detects an error (short-circuit or overheating) (1st
time is SC).
• During descent, the paper surface sensor still detects paper even
after a predetermined time (t0sec) elapses (1st time is jam
notification, 2nd time is SC notification).
• During ascent, the paper surface sensor could not detect the
paper surface even after a predetermined time (t0sec) elapses
(1st time is jam notification, 2nd time is SC notification).
The return pulse to home and pulse coming from home during normal operation
are calculated and measured. The pulses which are 1.5-2 times the normal
operation pulse are taken as p0 and p1.
SC721- B Shift Motor Error (1K sheet finisher)
71
• During movement to home, the home position could not be
detected within a predetermined pulse (p0 pulse) (1st time is jam
notification, 2nd time is SC notification).
• During movement from home, the home position was detected for
longer than a predetermined pulse (p1 pulse) (1st time is jam
notification, 2nd time is SC notification).
The return pulse to home and pulse coming from home during normal operation
are calculated and measured. The pulses which are 1.5-2 times the normal
operation pulse are taken as p0 and p1.
SC721- B Folding Transport Motor Error (1K sheet finisher)
80
• Motor driver detects an error (short-circuit or overheating) (1st
time is SC)
SC721- B Paper Guide Drive Motor Error
81
• During movement to home, the home position could not be
detected within a predetermined pulse (1st time is jam notification,
2nd time is SC notification).
• During movement from home, the home position was detected for
longer than a predetermined pulse (1st time is jam notification,
2nd time is SC notification).
• Overcurrent (-03 only)
• Staple jam (-44 only)
• Encoder error (-11, -11, -25, -44)
• Motor defective
SM 6-81 D284/D285/D286/D287/D288/D289
SC Tables: SC7xx (Peripherals)
SM 6-82 D284/D285/D286/D287/D288/D289
SC Tables: SC7xx (Peripherals)
Troubleshooting
SC722- B Proof Transport Motor Error
11
Motor driver detects an error state (DC motor control error) (1st time is jam
notification, 2nd time is SC notification).
SC722- B Paper Exit Transport Motor 2 Error
17
Motor driver detects an error state (DC motor control error) (1st time is jam
notification, 2nd time is SC notification).
SC722- B Paper Exit Guide Plate Open/Close Motor Error
24
• During movement to home, the home position could not be
detected within a predetermined pulse (1st time is jam notification,
2nd time is SC notification).
• During movement from home, the home position was detected for
longer than a predetermined pulse (1st time is jam notification,
2nd time is SC notification).
SC722- B Punch Unit Drive Motor Error
25
• During movement to home, the home position could not be
detected within a predetermined time (1st time is jam notification,
2nd time is SC notification).
• During movement from home, the home position was detected
even after a predetermined time elapsed (1st time is jam
notification, 2nd time is SC notification).
• Output from the encoder could not be counted for a
predetermined number of times within a predetermined time (1st
time is jam notification, 2nd time is SC notification).
SC722- B Horizontal Registration Unit Transfer Motor Error
27
SC722- B Horizontal Registration Correction Motor Error
28
SC722- B Jogger Motor Error
30
SC722- B Positioning Roller Motor Error
33
SC722- B Feedout Pawl Motor Error
41
SM 6-83 D284/D285/D286/D287/D288/D289
SC Tables: SC7xx (Peripherals)
SM 6-84 D284/D285/D286/D287/D288/D289
SC Tables: SC7xx (Peripherals)
Troubleshooting
During movement to home, the home position could not be
detected within a predetermined pulse (1st time is jam notification,
2nd time is SC notification).
• During movement from home, the home position was detected
even after a predetermined pulse elapsed (1st time is jam
notification, 2nd time is SC notification).
SC722- B Stapleless Stapler Motor Error
46
• Motor driver detects an error (short-circuit or overheating) (1st
time is SC).
• During movement to home, the home position could not be
detected even after a predetermined time elapsed (1st time is jam
notification, 2nd time is SC notification).
• During movement from home, the home position was detected
even after a predetermined time elapsed (1st time is jam
notification, 2nd time is SC notification).
SC722- B Paper Guide Drive Motor Error
47
• During movement to home, the home position could not be
detected within a predetermined pulse (1st time is jam notification,
2nd time is SC notification).
• During movement from home, the home position was detected for
longer than a predetermined pulse (1st time is jam notification,
2nd time is SC notification).
SC722- B Tray Lift Motor Error
70
• Motor driver detects an error (short-circuit or overheating) (1st
time is SC).
• During descent, the paper surface sensor still detects paper even
after a predetermined time (t0sec) elapses (1st time is jam
notification, 2nd time is SC notification).
• During ascent, the paper surface sensor could not detect the
paper surface even after a predetermined time (t0sec) elapses
(1st time is jam notification, 2nd time is SC notification).
SC722- B Shift Motor Error
71
SC722- B Paper Guide Drive Motor
81
SM 6-85 D284/D285/D286/D287/D288/D289
SC Tables: SC7xx (Peripherals)
SM 6-86 D284/D285/D286/D287/D288/D289
SC Tables: SC7xx (Peripherals)
Troubleshooting
SC723- B Power Supply Error (Internal Finisher: Non-Staple Bind)
03 When original source 24V power supply is ON, protection device intercept of
non-interlock power supply system is detected.
A motor failure or harness short-circuit occur in the non-interlock power supply
system.
• Replace the short-circuited harnesses
• Replace the protection devices
SC723- B Transport Motor Error (Internal Finisher: Non-Staple Bind)
10 The DCM driver error detection is started after reset, and predetermined
milliseconds error signal is detected.
This SC will be issued when the above phenomenon repeated 2 times.
• Transport Motor failure
• Harness short-circuit
• Circuit board failure
• Over current
• Abnormal temperature
• Replace the motor
• Replace the harness
• Replace the circuit board.
SC723- B Junction Gate Motor Error (Internal Finisher: Non-Staple Bind)
20 When the junction gate motor HP sensor was not turned off while
predetermined seconds applied to the junction gate motor with the HP sensor
turned on.
When the junction gate motor HP sensor was not turned on while
predetermined seconds applied to the junction gate motor with the HP sensor
turned off.
This SC will be issued when the above phenomenon repeated 2 times.
• Junction Gate Motor failure
• Connector disconnected
• Over load
• Junction gate motor HP sensor error
• Check the connection
• Replace the motor/sensor
• Replace the harness
SC723- B Paper Exit Pressure Motor Error (Internal Finisher: Non-Staple Bind)
24 When the exit paper pressure HP sensor was not turned off while
predetermined seconds applied to the exit pressure release motor with the HP
SM 6-87 D284/D285/D286/D287/D288/D289
SC Tables: SC7xx (Peripherals)
SM 6-88 D284/D285/D286/D287/D288/D289
SC Tables: SC7xx (Peripherals)
Troubleshooting
This SC will be issued when the above phenomenon repeated 2 times.
• Shift Motor failure
• Connector disconnected
• Shift Motor overload
• Shift HP sensor error
• Harness short-circuit
• Circuit board failure
• Excess current
• Abnormal temperature
• Check the connection
• Replace the motor/sensor
• Replace the harness
• Replace the circuit board
SM 6-89 D284/D285/D286/D287/D288/D289
SC Tables: SC7xx (Peripherals)
SM 6-90 D284/D285/D286/D287/D288/D289
SC Tables: SC7xx (Peripherals)
Troubleshooting
2nd time is SC notification).
• When the strike roller is lifted from the press position, even when
driven for predetermined seconds the HP sensor does not switch
ON (1st time is jam notification, 2nd time is SC notification).
SC724- B Stack Height Lever Motor Error (Internal finisher)
38 • When the paper press HP sensor is ON and the paper press
motor is driven for predetermined seconds, the HP sensor does
not switch OFF (1st time is jam notification, 2nd time is SC
notification).
• When the paper press HP sensor is OFF and the paper press
motor is driven for predetermined seconds, the HP sensor does
not switch ON (1st time is jam notification, 2nd time is SC
notification).
SC724- B Stapler Retreat Motor Error (Internal finisher)
42 • Sifter stapler displacement HP sensor ON, even when the stapler
displacement motor is driven for predetermined seconds, the HP
sensor does not switch OFF (1st time is jam notification, 2nd time
is SC notification).
• After stapler displacement HP sensor OFF, even when the stapler
displacement motor is driven for predetermined seconds, the HP
sensor does not switch ON (1st time is jam notification, 2nd time
is SC notification).
SC724- B Tray Lift Motor Error (Internal finisher)
70 • During ascent from paper surface sensor ON, even after
predetermined seconds elapses, the paper surface sensor does
not switch OFF (1st time is jam notification, 2nd time is SC
notification).
• During descent from paper surface sensor OFF, the paper surface
sensor does not switch ON even after predetermined seconds
elapses (1st time is jam notification, 2nd time is SC notification).
• During descent to the packing position, the full sensor does not
switch ON even if predetermined seconds elapses.
SC724- B Shift Motor Error
71 If the shift sensor has no response after the shift motor starts moving 1.86 sec.
SC724- B Shift Motor Error (Internal finisher)
80 • When the shift roller HP sensor is ON, the HP sensor does not
switch OFF even when the shift roller motor is driven for
SM 6-91 D284/D285/D286/D287/D288/D289
SC Tables: SC7xx (Peripherals)
SM 6-92 D284/D285/D286/D287/D288/D289
SC Tables: SC7xx (Peripherals)
Troubleshooting
I/F connector defective
Remove the jammed paper or slip of paper from the tray, and check if the SC
occurs by turning the main power OFF then ON. If the SC occurs again, do the
following steps. Check if the SC reoccurs by cycling the power after each step.
1. Turn the power off, disconnect the interface connector connected to the
machine, connect the interface connector of the downstream unit to the
machine, and then turn the power on.
2. If the downstream unit does not operate, resulting in connection error, there
is a problem with the downstream unit, so repair the downstream unit.
3. Check the harness connections between the controller board and each
connector. Replace the harness if it is damaged, or connect it if it is
disconnected.
4. Check if there are any signs of a short circuit. Replace the parts if there are
any defects.
SC727- B Protection Device Intercept Error 1
03
• Fuse (FU3) break is detected
• 24-V power supply line error
This is displayed as an SC code from its initial detection.
• Fuse (FU3) is blowout
• Controller board defective
• 24-V harness entrapment (short circuit)
Remove the jammed paper or slip of paper from the tray, and check if the SC
occurs by turning the main power OFF then ON. If the SC occurs again, do the
following steps. Check if the SC reoccurs by cycling the power after each step.
1. The target parts are all the motors and the sensors.
2. Check that the harness between the PCB and motor/solenoid is not stripped
or entrapped. Replace the harness if there are any defects.
3. Rotate each motor shaft by hand to check for any overload. Replace the
motor if there are any defects.
4. Check if there is any unusual odor from the solenoid or any problem with its
appearance. Replace the solenoid if there are any defects.
5. Check if there are any signs of a short circuit on PCB. Replace the PCB if
there are any defects.
SC727- B Protection Device Intercept Error 2
04
• Poly-switch (FU4) break is detected
• Limit line disturbances from inrush currents has occurred to the
SM 6-93 D284/D285/D286/D287/D288/D289
SC Tables: SC7xx (Peripherals)
SM 6-94 D284/D285/D286/D287/D288/D289
SC Tables: SC7xx (Peripherals)
Troubleshooting
following steps. Check if the SC reoccurs by cycling the power after each step
1. Check if all connectors between the controller board and the motors are
connected securely. Reconnect the connectors if they are disconnected, or
loose.
2. Replace the harness if it is disconnected, or damaged.
3. Check if the motor runs, has no overloads, and is properly driven. Replace
the parts if there are any defects.
4. Check if there are any signs of a short circuit. Replace the parts if there are
any defects.
SC727- B Registration Motor Error
12
Motor error (Encoder error)
This is reported as a jam error when detected for the first time. If it occurs again
in a row, its SC code appears.
• Motor defective
• Motor harness entrapped (short circuit or breaking of wire)
• Connector disconnected
• Controller board defective
Remove the jammed paper or slip of paper from the tray, and check if the SC
occurs by turning the main power OFF then ON, submitting a job, feeding paper,
opening/closing covers, and input/output check. If the SC occurs again, do the
following steps. Check if the SC reoccurs by cycling the power after each step.
1. Check if all connectors between the controller board and the motors are
connected securely. Reconnect the connectors if they are disconnected, or
loose.
2. Replace the harness if it is disconnected, or damaged.
3. Check if the motor runs, has no overloads, and is properly driven. Replace
the parts if there are any defects.
4. Check if there are any signs of a short circuit. Replace the parts if there are
any defects.
SC727- B JG Crease Motor Error 1
20
• Motor error (Encoder error)
• The junction gate is not at the HP position.
This is reported as a jam error when detected for the first time. If it
occurs again in a row, its SC code appears.
• Motor defective
SM 6-95 D284/D285/D286/D287/D288/D289
SC Tables: SC7xx (Peripherals)
SM 6-96 D284/D285/D286/D287/D288/D289
SC Tables: SC7xx (Peripherals)
Troubleshooting
SC727- B JG Crease Motor Error 2
41
• Motor error (Encoder error)
• Crease Roller is not at the HP position.
This is reported as a jam error when detected for the first time. If it occurs again
in a row, its SC code appears.
• Motor defective
• Motor/sensor harness entrapped (short circuit or breaking of wire)
Connector disconnected
• Crease HP Sensor defective
• Controller board defective
Remove the jammed paper or slip of paper from the tray, and check if the SC
occurs by turning the main power OFF then ON, submitting a job, feeding paper,
opening/closing covers, and input/output check. If the SC occurs again, do the
following steps. Check if the SC reoccurs by cycling the power after each step.
1. Check if all connectors between the controller board and the motors/sensors
are connected securely. Reconnect the connectors if they are disconnected,
or loose.
2. Replace the harness if it is disconnected, or damaged.
3. Check if the motor runs, has no overloads, and is properly driven. Replace
the parts if there are any defects.
4. Check if the sensor turns OFF/ON. Replace the parts if there are any
defects.
5. Check if there are any signs of a short circuit. Replace the parts if there are
any defects.
SC727- B 2nd Fold Motor Error
71
Encoder error
This is reported as a jam error when detected for the first time. If it occurs again
in a row, its SC code appears.
• Motor defective
• Motor harness entrapped (short circuit or breaking of wire)
• Connector disconnected
• Controller board defective
Remove the jammed paper or slip of paper from the tray, and check if the SC
occurs by turning the main power OFF then ON, submitting a job, feeding paper,
opening/closing covers, and input/output check. If the SC occurs again, do the
SM 6-97 D284/D285/D286/D287/D288/D289
SC Tables: SC7xx (Peripherals)
SM 6-98 D284/D285/D286/D287/D288/D289
SC Tables: SC7xx (Peripherals)
Troubleshooting
Over current due to short-circuit in PCB
• Replace the bridge unit or side tray.
• Replace the PCB of bridge unit or side tray.
SM 6-99 D284/D285/D286/D287/D288/D289
SC Tables: SC7xx (Peripherals)
SM 6-100 D284/D285/D286/D287/D288/D289
SC Tables: SC8xx
Troubleshooting
6.9.1 SC816 TO SC899
SC No. Level Error Name/Error Condition/Major Cause/Solution
SC816 [0x0000] Energy save I/O subsystem error
SC816-01 D Subsystem error
SC816-02 D Sysarch (LPUX_GET_PORT_INFO) error
SC816-03 D Transition to STR was denied.
SC816-04 D Interrupt in kernel communication driver
SC816-05 D Preparation for transition to STR failed.
SC816-07 D Sysarch (LPUX_GET_PORT_INFO) error
SC816-08 D Sysarch (LPUX_ENGINE_TIMERCTRL) error
SC816-09 D Sysarch (LPUX_RETURN_FACTOR_STR) error
SC816-10 to D Sysarch (LPUX_GET_PORT_INFO) error
12
SC816-13 D open() error
SC816-14 D Memory address error
SC816-15 to D open() error
18
SC816-19 D Double open() error
SC816-20 D open() error
SC816-22 D Parameter error
SC816-23, D read() error
24
SC816-25 D write () error
SC816-26 to D write() communication retry error
28
SC816-29, D read() communication retry error
30
SC816-35 D read() error
SC816-36 to D Subsystem error
94
Energy save I/O subsystem detected some abnormality.
• Energy save I/O subsystem defective
• Energy save I/O subsystem detected a controller board
error (non-response).
• Error was detected during preparation for transition to
STR.
SM 6-101 D284/D285/D286/D287/D288/D289
SC Tables: SC8xx
SM 6-102 D284/D285/D286/D287/D288/D289
SC Tables: SC8xx
Troubleshooting
Console Other error (characters on operation panel)
string System detected internal mismatch error
• Software defective
• Insufficient memory
• Hardware driver defective (RAM, Flash memory)
• Turn the main power off/on.
• Replace the controller board.
SM 6-103 D284/D285/D286/D287/D288/D289
SC Tables: SC8xx
SM 6-104 D284/D285/D286/D287/D288/D289
SC Tables: SC8xx
Troubleshooting
Defective wireless LAN board
• Loose connection
• Turn the main power off/on.
• Replace the wireless LAN board.
SM 6-105 D284/D285/D286/D287/D288/D289
SC Tables: SC8xx
SM 6-106 D284/D285/D286/D287/D288/D289
SC Tables: SC8xx
Troubleshooting
Details:
NVRAM/HDD conversion is incomplete.
Power failure occurred during encryption key update.
None
The display after restart instructs the user to format the HDD.
SM 6-107 D284/D285/D286/D287/D288/D289
SC Tables: SC8xx
SM 6-108 D284/D285/D286/D287/D288/D289
SC Tables: SC8xx
Troubleshooting
No.
SC863 D HDD data read failure
-02 to The data written to the HDD cannot be read normally.
23 Bad sectors were generated during operation.
(An error occurred in partition "a" (SC863-02) to partition “v” (SC863-23)).
Guide for when to replace the HDD
1. When SC863 has occurred ten times or more
2. The interval is short.
3. Repeatedly occurs in the same situation (At power-on, etc.).
4. Startup takes a long time when the main power is turned on.
5. It takes a long time after main power on for the operation panel to become
ready.
HDD access may be consuming time. Normal HDD access time after main
power on is about 5 seconds. If the machine is not waiting for the engine to
be ready and it still takes 20 to 30 seconds or more, the HDD may be the
cause. If there is a problem with the HDD, HDD-related SCs such as SC860
and SC863 will occur frequently. Print the SC log data and check them.
SM 6-109 D284/D285/D286/D287/D288/D289
SC Tables: SC8xx
SM 6-110 D284/D285/D286/D287/D288/D289
SC Tables: SC8xx
Troubleshooting
-52 to 73 The machine does not detect a reply from the HDD during the HDD operation.
(An error occurred in partition "a" (SC865-52) to partition "v" (SC865-73)).
The HDD does not respond to the read/ write command from the machine.
• Check the harness connections between the controller board and HDD.
• Replace the HDD.
SM 6-111 D284/D285/D286/D287/D288/D289
SC Tables: SC8xx
SM 6-112 D284/D285/D286/D287/D288/D289
SC Tables: SC8xx
Troubleshooting
If no problem is found, insert the SD card and turn the main power on.
• If an error occurs, replace the SD card.
• SD card for users
• In case of a file system error, reformat the SD card (using the "SD
Formatter" made by Panasonic).*
• In case of a device access error, turn the main power off and check the
SD card insertion status.
• If no problem is found, insert the SD card and turn the main power on.
• If an error occurs, use another SD card.
• If the error persists even after replacing the SD card, replace the
controller board.
* Do not format an SD card supplied with the main machine or sold as an option. You may only
format SD cards used for Firmware Update by a Customer Engineer.
No. Type Error Name/Error Condition/Major Cause/Solution
SC869- Malfunction of the proximity sensor is detected
**
SC869- C Continuously detecting malfunction
01
The proximity sensor keeps in a detection state and accumulated time exceeds
24 hours.
The proximity sensor is disabled and is in the detection state at all times.
SC869- C Continuously non-detecting malfunction
02
In the non-detection state, the following operations are detected 20 times
continuously.
• Pressing "energy saver" key or touching the operation panel
• Opening/closing the plate cover or ADF
• Setting the original
• Opening the front cover
• Opening the paper feed tray
The proximity sensor is disabled and is in the non-detection state at all times.
1. Go to the SP5-102-203 (input check SP for the proximity sensor).
2. Cover the sensor with 10 sheets of plain paper, and then execute SP to
confirm if it becomes “0”. (Do not place your hand near the sensor even
over the papers when covering the sensor)
3. Remove the papers from the sensor and confirm if it becomes “1”.
4. If there is no issue after the confirmation in step 2 and 3, confirm that there
are no possible factors around the machine that may cause the temperature
SM 6-113 D284/D285/D286/D287/D288/D289
SC Tables: SC8xx
SM 6-114 D284/D285/D286/D287/D288/D289
SC Tables: SC8xx
Troubleshooting
SC870- B Address Book data error (File I/O: Failed to open file.)
22
SC870- B Address Book data error (File I/O: Failed to write to file.)
23
SC870- B Address Book data error (File I/O: Failed to read file.)
24
SC870- B Address Book data error (File I/O: Failed to check file size.)
25
SC870- B Address Book data error (File I/O: Failed to delete data.)
26
SC870- B Address Book data error (File I/O: Failed to add data.)
27
SC870- B Address Book data error (Search: Failed to obtain data from cache when
30 searching in the machine Address Book. delivery destination/sender.)
SC870- B Address Book data error (Search:Failed to obtain data from cache during LDAP
31 search.)
SC870- B Address Book data error (Search:Failed to obtain data from cache while
32 searching the WS-Scanner Address Book.)
SC870- B Address Book data error (Cache: failed to obtain data from cache.)
41
SC870- B Address Book data error (On startup: Detected abnormality of the Address Book
50 encryption status.)
SC870- B Address Book data error (Encryption settings: Failed to create directory required
51 for conversion between plaintext and encrypted text.)
SC870- B Address Book data error (Encryption settings: Failed to convert from plaintext to
52 encrypted text.)
SC870- B Address Book data error (Encryption settings: Failed to convert from encrypted
53 text to plaintext.)
SC870- B Address Book data error (Encryption settings: Detected data inconsistency
54 when reading the encrypted Address Book.)
SC870- B Address Book data error (Encryption settings: Failed to delete file when
55 changing encryption setting.)
SC870- B Address Book data error (Encryption settings: Failed to erase the file that
56 records the encryption key during an attempt to change the encryption setting.)
SC870- B Address Book data error (Encryption settings: Failed to move a file during an
57 attempt to change the encryption setting.)
SC870- B Address Book data error (Encryption settings: Failed to delete a directory during
SM 6-115 D284/D285/D286/D287/D288/D289
SC Tables: SC8xx
SM 6-116 D284/D285/D286/D287/D288/D289
SC Tables: SC8xx
Troubleshooting
Partly received partial mail messages.
• Already-read statuses of POP3-received messages (All messages on the
mail server are handled as new messages).
SM 6-117 D284/D285/D286/D287/D288/D289
SC Tables: SC8xx
SM 6-118 D284/D285/D286/D287/D288/D289
SC Tables: SC8xx
Troubleshooting
03 An error was detected in the handling of the log data at power on or during
machine operation.
Inconsistency of encryption key between NV-RAM and HDD.
• Disable the log encryption setting.
• Initialize LCS memory (SP5801-019).
• Initialize the HDD (SP5-832-004).
SM 6-119 D284/D285/D286/D287/D288/D289
SC Tables: SC8xx
SM 6-120 D284/D285/D286/D287/D288/D289
SC Tables: SC8xx
Troubleshooting
01 • A problem was detected in the software
• This error may occur even when an IC card option is not installed.
• This is caused by accumulation of abnormal authentication information in
the software. (User operation will not directly cause it.)
• At login
Example: When a job is sent to the printer/when logged on from the
operation panel/when logged on from a Web browser
Turn the main power off/on.
SM 6-121 D284/D285/D286/D287/D288/D289
SC Tables: SC9xx (Others)
SM 6-122 D284/D285/D286/D287/D288/D289
SC Tables: SC9xx (Others)
Troubleshooting
51
SC940- C 2nd Paper Feed Tray Pickup Solenoid Drive Error
52
SC940- C Bypass Pickup Solenoid Drive Error
53
SC940- C Paper Exit Switching Solenoid Drive Error
54
When the solenoid is moving, the registration value of the failure detection is
"1" three times consecutively.
• Driver defective (which drive the solenoid)
• Turn the main power off/on.
• Replace the BCU.
• Replace the harness.
SM 6-123 D284/D285/D286/D287/D288/D289
SC Tables: SC9xx (Others)
SM 6-124 D284/D285/D286/D287/D288/D289
SC Tables: SC9xx (Others)
Troubleshooting
Machine serial number (11 digits) or machine identification code does not
match.
Return the parts to the original configuration, and then replace them according
to the manual.
SM 6-125 D284/D285/D286/D287/D288/D289
When SC549 Is Displayed
SM 6-126 D284/D285/D286/D287/D288/D289
When SC549 Is Displayed
Troubleshooting
Procedure 1: Operation check for the lower side of the shield detection feeler
1. Place the fusing unit on a flat place and tilt it towards the drawer connector [A].
2. Move the shield drive gear with your hands to put the upper surface of the feeler [A] in a
horizontal position.
SM 6-127 D284/D285/D286/D287/D288/D289
When SC549 Is Displayed
4. Make sure that the shield detection feeler [A] moves down to the lowest point by its own
weight.
SM 6-128 D284/D285/D286/D287/D288/D289
When SC549 Is Displayed
2. Move the shield drive gear with your hands to put the upper surface of the feeler [A] in a
vertical position.
Troubleshooting
3. Keep your fingers off of the shield drive gear.
4. Make sure that the shield detection feeler [A] moves up to the highest point by its own
weight.
SM 6-129 D284/D285/D286/D287/D288/D289
When SC549 Is Displayed
6.11.3 SOLUTION
By tilting the fusing unit, you can check whether the feeler does not move smoothly due to burrs
on a part in the unit, and remove the burrs.
1. Tilt the fusing unit [A] approx. 30°.
SM 6-130 D284/D285/D286/D287/D288/D289
Jam Detection
Troubleshooting
6.12.1 PAPER JAM DISPLAY
When a jam occurs, the location is displayed on the operation panel.
• Jam code: Shows the cause of a jam. Appears in the log data.
• Position code: Shows the location of a jam. Appears on the operation panel.
These are lists of jam codes for the main machine and peripheral devices. Please note:
• Late jam. The paper has failed to arrive within the prescribed time due to a jam that
has occurred upstream of the referenced sensor.
• Lag jam. The paper has failed to leave the location of the referenced sensor within
the prescribed time due to a jam downstream of the referenced sensor.
SM 6-131 D284/D285/D286/D287/D288/D289
Jam Detection
Main Machine
Cause Cause of Jam Late Lag Stay Display
Code Jam Jam Jam Code
001 Transport Sensor 1 A
001 Transport Sensor 2 A
001 Registration Sensor B
001 Fusing Entrance Sensor C
001 Fusing Exit Sensor C
001 Paper Exit Sensor C
001 Reverse Sensor C
001 Duplex Exit Sensor Z
001 Duplex Entrance Sensor Z
003 Paper not fed from tray 1 A1
004 Paper not fed from tray 2 A2
008 Paper not fed from bypass tray A
009 Paper not transported to duplex unit Z
010 Disappearance of the detection Timing
Only remaining paper position information displayed
011 Transport Sensor 1 A
012 Transport Sensor 2 A
017 Registration Sensor A
018 Fusing Entrance Sensor B
019 Fusing Exit Sensor C
020 Paper Exit Sensor C
051 Transport Sensor 1 (when paper not fed A
from Tray 1)
052 Transport Sensor 2 (when paper not fed A
from Tray 2)
057 Registration Sensor B
060 Paper Exit Sensor C
024 Reverse Sensor C
064 Reverse Sensor C
025 Duplex Exit Sensor Z
025 Duplex Exit Sensor & No Paper at Z
Duplex Entrance Sensor
065 Duplex Exit Sensor Z
027 Duplex Entrance Sensor C
027 Duplex Entrance Sensor & No Paper at Z
SM 6-132 D284/D285/D286/D287/D288/D289
Jam Detection
Troubleshooting
Reverse Sensor
067 Duplex Entrance Sensor Z
021 Relay Exit Sensor D
022 Relay Transport Sensor D
061 Relay Exit Sensor D
062 Relay Transport Sensor D
LCIT RT3030
Cause Cause of Jam Late Lag Stay Display
Code Jam Jam Jam Code
007 Paper not fed from LCT U1
015 LCT Transport Sensor U
055 LCT Transport Sensor (when paper not U
SM 6-133 D284/D285/D286/D287/D288/D289
Jam Detection
ARDF DF3090
Cause Code Cause of Jam Late Jam Lag Jam Stay Jam Display Code
014 Skew Correction Sensor P
064 Skew Correction Sensor P
016 Registration Sensor P
066 Registration Sensor P
017 Exit Sensor P
067 Exit Sensor P
239 Misfeed: Original Removed P
SPDF DF3100
Cause Code Cause of Jam Late Jam Lag Jam Stay Jam Display Code
013 Separation Sensor P
063 Separation Sensor P
014 Skew Correction Sensor P
064 Skew Correction Sensor P
015 Interval Sensor P
065 Interval Sensor P
016 Registration Sensor P
066 Registration Sensor P
017 Original Exit Sensor P
067 Original Exit Sensor P
239 Misfeed: Original Removed P
001 Initial jam P
001 Overload jam P
SM 6-134 D284/D285/D286/D287/D288/D289
Jam Detection
Troubleshooting
001 Shift Tray Exit Sensor R1-R5
001 Booklet Exit Sensor 1 R6-R11
001 Transport Path Paper Sensor R1-R5
001 Booklet Upper Transport Path Stack R6-R11
Sensor
001 Booklet Lower Transport Path Stack R6-R11
Sensor
150 Entrance Sensor R1-R5
151 Entrance Sensor R1-R5
152 Horizontal Transport Sensor R1-R5
153 Horizontal Transport Sensor R1-R5
154 Switchback Transport Sensor R1-R5
155 Switchback Transport Sensor R1-R5
156 Jam in proof exit unit R1-R5
157 Jam in proof exit unit R1-R5
158 Jam in shift exit unit R1-R5
159 Jam in shift exit unit R1-R5
160 Jam in Booklet exit R6-R11
161 Jam in Booklet exit R6-R11
162 Jam in Entrance Transport Motor R1-R5
163 Jam in Horizontal Transport Motor R1-R5
164 Jam in Pre-stack Transport Motor R1-R5
165 Jam in Relay Transport Motor R1-R5
166 Jam in Upper Tray Exit Motor R1-R5
167 Jam in Trailing Edge Pressure Plate R1-R5
Motor
168 Jam in Paper Exit Gate Motor R1-R5
169 Jam in Punch Drive Motor R1-R5
170 Jam in Punch Unit Movement Motor R1-R5
171 Jam in Punch Registration Motor R1-R5
172 Jam in Lower Junction Gate Motor R1-R5
173 Jam in Jogger Motor R1-R5
174 Jam in Positioning Roller Motor R1-R5
175 Jam in Feed-out Belt Motor R1-R5
176 Jam in Corner Stapler Movement R1-R5
Motor
SM 6-135 D284/D285/D286/D287/D288/D289
Jam Detection
Finisher SR3230
Cause Cause of Jam Late Lag Stay Display
Code Jam Jam Jam Code
001 Entrance Sensor R1-R5
001 Horizontal Transport Sensor R1-R5
001 Switchback Transport Sensor R1-R5
001 Proof Exit Sensor R1-R5
001 Shift Tray Exit Sensor R1-R5
001 Transport Path Paper Sensor R1-R5
150 Entrance Sensor R1-R5
151 Entrance Sensor R1-R5
152 Horizontal Transport Sensor R1-R5
153 Horizontal Transport Sensor R1-R5
154 Switchback Transport Sensor R1-R5
155 Switchback Transport Sensor R1-R5
SM 6-136 D284/D285/D286/D287/D288/D289
Jam Detection
Troubleshooting
156 Proof Exit Sensor R1-R5
157 Proof Exit Sensor R1-R5
158 Shift Tray Exit Sensor R1-R5
159 Shift Tray Exit Sensor R1-R5
162 Jam in Entrance Transport Motor R1-R5
163 Jam in Horizontal Transport Motor R1-R5
164 Jam in Pre-stack Transport Motor R1-R5
165 Jam in Relay Transport Motor R1-R5
166 Jam in Upper Tray Exit Motor R1-R5
167 Jam in Trailing Edge Pressure Plate R1-R5
Motor
168 Jam in Paper Exit Gate Motor R1-R5
169 Jam in Horizontal registration unit R1-R5
displace motor
170 Jam in Punch Drive Motor R1-R5
171 Jam in Punch Registration Motor R1-R5
172 Jam in Lower Junction Gate Motor R1-R5
173 Jam in Jogger Motor R1-R5
174 Jam in Positioning Roller Motor R1-R5
175 Jam in Feed-out Belt Motor R1-R5
176 Jam in Corner Stapler Movement R1-R5
Motor
177 Jam in Corner Stapler Motor R1-R5
185 Jam in Tray Lift Motor R1-R5
186 Jam in Shift Motor R1-R5
187 Jam in Shift Jogger Front Motor R1-R5
188 Jam in Shift Jogger Rear Motor R1-R5
189 Jam in Shift Jogger Retreat Motor R1-R5
190 Jam in Return Roller Motor R1-R5
191 Jam in Paper Stacking Holder Motor R1-R5
192 Jam in Positioning Roller Motor R1-R5
193 Jam in Paper Guide Motor R1-R5
194 Main instruction data defect R1-R5
SM 6-137 D284/D285/D286/D287/D288/D289
Jam Detection
SM 6-138 D284/D285/D286/D287/D288/D289
Jam Detection
Troubleshooting
248 Paper exit end is not responding R1-R4
249 Main instruction data defect R1-R4
SM 6-139 D284/D285/D286/D287/D288/D289
Jam Detection
SM 6-140 D284/D285/D286/D287/D288/D289
Jam Detection
Troubleshooting
SM 6-141 D284/D285/D286/D287/D288/D289
Jam Detection
SM 6-142 D284/D285/D286/D287/D288/D289
Other Problems
Troubleshooting
6.13.1 WHEN SC670 IS DISPLAYED
Symptom:
Note: CTL = Controller
The following occur:
SC672- Communication error between operation panel and CTL after machine is powered
00 on.
SC672- Communication error (receive) between operation panel and CTL after machine is
10 powered on.
SC672- Communication error (send) between operation panel and CTL after machine is
11 powered on.
SC672- Communication error between operation panel and CTL after normal start-up.
12
SC672- Communication error between operation panel and CTL after normal start-up;
13 Operation panel not detected.
SC672- Operation panel cable error
20
SC672- Controller board error
21
SM 6-143 D284/D285/D286/D287/D288/D289
Other Problems
Cause:
Possible causes of SC672 include:
• USB communication path failure (USB cable, IPU)
• CTL boot up error and/or operation panel boot up error due to abnormal break in
operations of CTL.
Possible causes of operation panel cannot light include:
• USB communication path failure (USB cable, IPU)
• Operation panel cannot communicate with CTL due to CTL boot-up error
Solution:
Do the following.
1. Turn the machine power OFF/ON.
2. Do the action in the flowchart below to determine the cause and best course of action when
SC672 occurs.
• If the SC recurs after you do the action in this flowchart, do the following.
- If SC819 (cache error) appears in the SC history, replace the controller board.
- If SC991 (SCS: scs time count level c’) appears in the SC history, replace the
controller board and USB cable.
SM 6-144 D284/D285/D286/D287/D288/D289
Other Problems
Troubleshooting
Parts How to determine the cause
USB cable LED on CTL blinks once every second
Operation panel LED on CTL blinks once every second
CTL LEDs on CTL blink constantly
Memory LEDs on CTL blink constantly
Flowchart to determine parts to replace when no display on operation panel
SM 6-145 D284/D285/D286/D287/D288/D289
Other Problems
• The LED lit or off when there is a problem with the CPU.
LED Note
POSTCODE 1. For self-diagnosis code (BIOS).
1-8 2. After the BIOS starts up, POSTCODE 4,5,7 turn off and POSTCODE 1,2,3 ,6
turn on and POSTCODE 8 blinks. POSTCODE 8 is lit or off when there is a
problem with the CPU.
BIOS/OS - LED is lit when the BIOS is running.
SM 6-146 D284/D285/D286/D287/D288/D289
Other Problems
LED Note
- LED blinks when the OS is running.
Troubleshooting
[C]: Reconnecting and replacing the USB cable
9. Re-connect the USB cable between IPU board and operation panel.
When connecting the cable, hold the molded part of the cable as shown in the
figure below so as not to apply excessive force on the connector part. Applying
excessive force in the upper direction on the connector may cause connection
failure.
SM 6-147 D284/D285/D286/D287/D288/D289
Other Problems
SM 6-148 D284/D285/D286/D287/D288/D289
Other Problems
Troubleshooting
[D]: Replacing the Memory
1. Turn the machine power OFF.
2. Attach the memory on the CTL as shown (in a vertical orientation).
SM 6-149 D284/D285/D286/D287/D288/D289
Other Problems
• In the normal operation, all of the switches in the SW1 block are OFF.
SM 6-150 D284/D285/D286/D287/D288/D289
Other Problems
Troubleshooting
4. Remove the scanner front cover [A].
SM 6-151 D284/D285/D286/D287/D288/D289
Other Problems
6. Holding down both the sides of the operation panel upper cover [A], unhook the tabs
(indicated by blue circles) and remove the cover.
SM 6-152 D284/D285/D286/D287/D288/D289
Other Problems
Troubleshooting
10. Remove the scanner unit [A] ( x11).
SM 6-153 D284/D285/D286/D287/D288/D289
Other Problems
• Never loosen or remove the following screw when you remove or re-attach the unit.
This screw fixes the scanner cam in place. If the position of the scanner cam changes,
the scanner will be misaligned. This will result in image skew and other image alignment
issues.
• Make sure that there is no space between the machine frame and the following three
areas of the scanner unit when you re-attach the scanner unit.
SM 6-154 D284/D285/D286/D287/D288/D289
Other Problems
Troubleshooting
If the symptom is not resolved, escalate the issue using the normal process, together with the
following information for further investigation.
• SC sub code (SC672-10 or 99)
• Date/time of problem occurrence
• Factor(s) that trigger the problem (ex. SC672-11 occurred 3 minutes after tuning
ON the main power switch.)
• Occurrence frequency (ex. One out of ten times when turning ON the main power
switch)
• Parts replaced
• Date/time when parts were replaced
SM 6-155 D284/D285/D286/D287/D288/D289
Other Problems
Compared to non-adhesive contaminants (such as paper fragments and eraser dust), adhesive
contaminants are more likely to lead to complaints from customers because of the following:
• Vertical streaks caused by adhesive contaminants are more visible in terms of
image quality.
• Unless removed by cleaning, adhesive contaminants continue to produce vertical
streaks, while non-adhesive contaminants stop producing streaks after they are
dislodged.
• Many adhesive contaminants are difficult to remove by cleaning.
The ARDF DF3090 (D779) features a system (non-contact scanning) to reduce vertical streaks
caused by adhesive contaminants.
Contact scanning: Non-contact scanning:
Other ADFs/ARDFs DF3090 (D779)
In contact scanning, the whole of the original By means of the Mylar sheet [B], originals are
comes into contact with the DF exposure kept slightly above the DF exposure glass [A],
glass [A] so that non-adhesive contaminants preventing adhesive contaminants from adhering
can be removed. to the glass.
The ARDF DF3090 (D779) can be converted from non-contact scanning to contact scanning for
users who wish to reduce vertical streaks caused by non-adhesive contaminants.
SP No. Contact scanning Non-contact scanning
SP4-688-001 (DF Density Adjustment ARDF) 97% 102%
SM 6-156 D284/D285/D286/D287/D288/D289
Other Problems
Troubleshooting
• Turn OFF the main power and unplug the power cord from the wall socket, before
starting the following procedure. If installing without turning OFF the main power, an
electric shock or a malfunction may occur.
1. Remove the ARDF front cover [A] ( x1).
3. Remove the plastic guides [A] on the sides of the scanning guide plate ( x1).
SM 6-157 D284/D285/D286/D287/D288/D289
Other Problems
4. Attach the guides for contact scanning. Each guide has a hole [A].
5. Mount the scanning guide plate, taking care not to damage the sheet [A].
6. Peel off the gap sheet [A] from the DF exposure glass with your hands.
SM 6-158 D284/D285/D286/D287/D288/D289
Other Problems
Troubleshooting
10. Select SP4-688-001 (DF Density Adjustment ARDF) and change the setting to “97” for
contact scanning.
11. Change the DF magnification (SP4-871-003) from [0.11%] to [0.00%].
• When returning the setting back to non-contact scanning, return the SP values also.
• Entrance lower guide unit for non-contact transport: The following areas are black
[A].
• Entrance lower guide unit for contact transport: The following areas are clear and
colorless [B].
2. Exchange the scanning guide plate [A] to a non-contact type part (hook x 1).
SM 6-159 D284/D285/D286/D287/D288/D289
Other Problems
• [A] : The color of the marker of the non-contact type scanning guide plate for this
machine is gray.
• [B]: The color of the marker of the contact type scanning guide plate for this
machine is white.
• [C]: The color of the marker of the non-contact type scanning guide plate for
previous machine is black.
3. Attach the scanning guide plate for contact transport [A] (hook x 1).
4. Attach the entrance lower guide unit for contact transport [B] ( x 2).
5. Peel off the gap sheet [A] from the DF exposure glass with your hands.
SM 6-160 D284/D285/D286/D287/D288/D289
Other Problems
Troubleshooting
7. Turn the main switch on.
8. Enter the SP mode.
9. Change SP4-688-002 (Scan Image Density Adjustment 1-pass) from “101” to "96".
10. Change the DF magnification (SP4-871-003) from [0.11%] to [0.00%].
• When returning the setting back to non-contact scanning, return the SP values also.
For SR3240/SR3230
The docking bracket for SR3240/SR3230 [A] (and its screw [B]) can adjust the side-to-side
registration.
SM 6-161 D284/D285/D286/D287/D288/D289
Other Problems
Slide the docking bracket forward by the amount which corresponds to that of the shift, to move
the finisher in the same direction.
e.g.: When paper has shifted by 4 mm from the center toward the front (2 mm/division of the
scale), move the docking bracket toward the front by 4 mm (2 divisions).
SM 6-162 D284/D285/D286/D287/D288/D289
Other Problems
Troubleshooting
Slide the docking bracket backward by the amount which corresponds to that of the shift, to
move the finisher in the same direction.
e.g.: When paper has shifted by 4 mm from the center toward the rear (2 mm/division of the
scale), move the docking bracket backward by 4 mm (2 divisions).
• After the adjustment, check the side-to-side registration by feeding paper out to the
proof tray. If the shift has not been solved, adjust the docking bracket (screw for the
docking bracket) slightly again.
For SR3220/SR3210
Side-to-side registration can be adjusted by the docking bracket for SR3220/SR3210 [A] (and the
docking bracket screw [B]).
SM 6-163 D284/D285/D286/D287/D288/D289
Other Problems
1. Eject a sheet of A4(LEF) or A3 paper to the proof tray and check how many divisions of the
scale the edge of the paper has shifted from the center.
[A]: Reverse
SM 6-164 D284/D285/D286/D287/D288/D289
Other Problems
Troubleshooting
Slide the docking bracket backward by the amount which corresponds to that of the shift, in order
to move the finisher in the same direction.
e.g.: When paper has shifted by 4 mm from the center toward the rear (2 mm/division of the
scale), move the docking bracket backward by 4 mm (2 divisions).
Slide the docking bracket backward by the amount which corresponds to that of the shift, in order
to move the finisher in the same direction.
e.g.: When paper has shifted by 4mm from the center toward the rear (2 mm/division of the
scale), move the docking bracket backward by 4 mm (2 divisions).
• After the adjustment, check the side-to-side registration by feeding paper out to the
proof tray. If the shift has not been solved, adjust the docking bracket (screw for the
docking bracket) slightly again.
SM 6-165 D284/D285/D286/D287/D288/D289
Other Problems
SM 6-166 D284/D285/D286/D287/D288/D289
Other Problems
• Place the sheets on the outer ends [A] of the auxiliary tray and hook the bent portion [B]
Troubleshooting
at the edge of the tray.
3. Open and close the upper cover [A] or the front cover [B]. The shift tray [C] starts to
descend.
4. "JAM227" is displayed about 3 seconds later. The shift tray descent is stopped. Release
your hand from the feeler.
SM 6-167 D284/D285/D286/D287/D288/D289
Other Problems
5. Clean the place [A] to attach the fixing sheet with alcohol.
SM 6-168 D284/D285/D286/D287/D288/D289
Other Problems
Troubleshooting
3. Press [Start].
4. A copy is put out on the staple tray. Put the copy next to the bottom jogger [A].
5. Measure the distance between the aligning side of the top jogger and the edge of the copy
with a scale.
• Adjust the jogger width to be slightly narrower (approximately -0.5 mm) than the paper
width.
8. Repeat step 3 through step 6 to make the jogger width same as the paper width.
SM 6-169 D284/D285/D286/D287/D288/D289
Other Problems
SM 6-170 D284/D285/D286/D287/D288/D289
Other Problems
Troubleshooting
4. Rotate the gear [A] to move down the movable tray [B].
SM 6-171 D284/D285/D286/D287/D288/D289
Other Problems
6. Attach the mylar [A] on the tray full detection feeler [B].
SM 6-172 D284/D285/D286/D287/D288/D289
Other Problems
Troubleshooting
6.13.8 PAPER CURL PROBLEM FOR SR3180
When using mixed mode, with duplex (curls downwards) over simplex (curl upwards) and paper
curl occurs, attach the auxiliary tray (D7667010), disable the tray full detection sensor, and paste
the mylar.
1. Paper output cover [A] ( ×2)
2. Release the clamp and disconnect the harness of the paper exit full sensor 1 [A] ( x1,
x1).
SM 6-173 D284/D285/D286/D287/D288/D289
Other Problems
4. Release the clamp and disconnect the harness of the paper exit full sensor 2 (Staple) [A]
( x1, x1).
• If the harness cable [A] is too short to loop, clamp the harness without looping ( x1).
SM 6-174 D284/D285/D286/D287/D288/D289
Other Problems
Troubleshooting
6.13.9 MAXIMUM NUMBER OF SHEETS FOR STAPLING AND
WHAT HAPPENS WHEN THE JOB HAS TOO MANY PAGES
Sheets are fed out without being stapled. First, the maximum number of sheets (50) is stacked in
the staple tray and fed out. Following this, any remaining sheets that exceed this maximum are
also stacked and fed out without being stapled, in the same way.
Example:
If 60 sheets are set to be stapled, the first 50 are stacked in the staple tray and then fed out
without being stapled. The remaining 10 are then stacked in the tray and fed out without being
stapled.
When the maximum number of originals for a stapled set has been scanned, "Stapling capacity
exceeded" is displayed on the LCD.
There is no message displayed prompting the user to cancel or continue with the 51st original.
SM 6-175 D284/D285/D286/D287/D288/D289
Other Problems
The following dialog is displayed when the maximum number of sheets in a stapled set is
reached during the scanning of the originals. The user is prompted before printing begins.
SM 6-176 D284/D285/D286/D287/D288/D289
Other Problems
Troubleshooting
Symptom:
The customer may report a strange odor coming from the machine.
Cause:
The temperature is too low at the edge or center of the paper when the paper enters the fusing
unit.
Solution:
SM 6-177 D284/D285/D286/D287/D288/D289
Other Problems
Workaround A:
Change the paper tray setting (paper thickness setting) in User Tools to match the actual paper
thickness.
*1: User Tools > Tray paper setting > page 2 > Select tray > Select paper thickness
Workaround B:
• The copy speed will be reduced from 60cpm to 50cpm on the MP 6055 model.
Mid thick -> Thick paper 1
Workaround C:
Increase the target fusing temperature by 5 degrees using the following SPs:
• SP 1-105-003
• SP 1-105-007
• SP 1-105-011
• SP 1-105-015
If the symptom occurs with 1200 dpi printing, also increase the target temperature by 5 degrees
for these SPs as well:
• SP 1-105-107
• SP 1-105-137
• SP 1-105-111
Side effects: Paper curl may occur.
SM 6-178 D284/D285/D286/D287/D288/D289
Other Problems
Workaround D:
Troubleshooting
Change the target temperature using the following SPs as shown below.
• SP 1- 105-019: 145 deg -> 150 deg
• SP 1- 105-023: 130 deg -> 140 deg
• SP 1- 105-027: 135 deg -> 140 deg
• SP 1- 105-141: 140 deg -> 145 deg
• SP 1- 105-115: 120 deg -> 125 deg (For 1200 dpi mode)
Side effects: Paper curl may occur.
Workaround C':
Increase the target fusing temperature by 5 more degrees using the following SPs:
• SP 1-105-003
• SP 1-105-007
• SP 1-105-011
• SP 1-105-015
For 1200 dpi printing:
• SP 1-105-107
• SP 1-105-137
• SP 1-105-111
Side effects: Paper curl may occur.
Workaround D':
Increase the target fusing temperature by 5 more degrees using the following SPs:
• SP 1- 105-019: 145 deg -> 150 deg -> 155 deg
• SP 1- 105-023: 130 deg -> 140 deg -> 145 deg
• SP 1- 105-027: 135 deg -> 140 deg -> 145 deg
• SP 1- 105-141: 140 deg -> 145 deg -> 150 deg
• SP 1- 105-115: 120 deg -> 125 deg -> 130 deg (For 1200 dpi mode)
Side effects: Paper curl may occur.
CPM information
MP2555 MP3055 MP3555 MP4055 MP5055 MP6055
Plain paper 25 30 35 40 50 60
Mid-thick 25 30 35 40 50 50
Thick paper 1 25 28 28 30 30 30
Thick paper 2 18 18 18 18 18 18
Thick paper 3 18 18 18 18 18 18
Thick paper 4 18 18 18 18 18 18
SM 6-179 D284/D285/D286/D287/D288/D289
Other Problems
The image density decreases with continuous printing, especially in solid image areas (though it
is within specification).
Cause:
This may occur due to the condition of the developer, and also occurs more easily when repeat
prints are made from the same original.
Solution:
• This will increase the amount of toner used to develop the image.
• As a side effect, this will shorten the yield of the toner bottle.
Printed images contain blots when using middle thick (or thick) glossy or coated paper.
• This may occur when paper weight is 82 g/m2 or more and its smoothness is
100(S) or more.
Cause:
Glossy or coated paper contacts the PCU more closely than plain paper, and using middle thick
or thick paper increases the transfer pressure.
So more dust or blots on the PCU may be transferred to the paper than usual.
These may result in more blots appearing on printouts.
SM 6-180 D284/D285/D286/D287/D288/D289
Other Problems
Solution:
Troubleshooting
1. Change the following SP modes as shown.
SP3-629-001 (Vc Vsp): Set to 630 (If the symptom still occurs, set to 680)
SP3-629-101 (Vb Vsp): Set to 430 (If the symptom still occurs, set to 480)
2. Enter SP3-011-001 (Manual ProCon :Exe), and then press [Execute].
SM 6-181 D284/D285/D286/D287/D288/D289
Blown Fuse Condition
Fuse: NA
SM 6-182 D284/D285/D286/D287/D288/D289
Blown Fuse Condition
Troubleshooting
Voltage Part name Remarks
FU12 CN912-5, 6 (SIO) 10A 11071216 Yes
24V FBT250V10A (EM) -
FU13 CN912-7 (BCU) 10A 11071216 Yes
24V FBT250V10A (EM) -
FU14 CN912-8 (BCU) 10A 11071216 Yes
24V FBT250V10A (EM) -
Fuse Location
SM 6-183 D284/D285/D286/D287/D288/D289
DETAILED DESCRIPTIONS
Blown Fuse Condition
7. DETAILED DESCRIPTIONS
Operation
Smart
Panel
7.1 GUIDANCE FOR THOSE WHO ARE FAMILIAR WITH
PREDECESSOR PRODUCTS
7.1.1 CHANGES FROM THE PREVIOUS MACHINE
The difference between this model and the previous (MP 2554/3054/3554/4054/5054/6054)
models are as follows:
Scanner
Items MP MP 2555/3055/3555/4055/5055/6055
2554/3054/3554/4054/5054/6054
Scanner type - Short focus scanner, for distortion
correction:
After replacing the scanner carriage, the
correction value specified on the supplied
sheet in the SP code must be entered. For
details, see Scanner Carriage.
Main scanning Not available Magnification adjustment is available for
magnification the main scanning direction with SP4-871-
adjustment 003, -004.
Scanner - Provided
shipping
retainers
Oiling to guide Launa oil Grease
rails
Scanner drive With wire drive With belt drive
Paper size Reading all lamps Reading half lamps in the front side
detection
(main
scanning
direction,
width)
Paper size Put one reflecting sensor in a Put one reflecting sensor in a horizontal
detection vertical direction. direction.
(sub scanning
direction,
length)
SM 7-1 D284/D285/D286/D287/D288/D289
Blown Fuse Condition
Items MP MP 2555/3055/3555/4055/5055/6055
2554/3054/3554/4054/5054/6054
Option heater Attach the heater at an angle in the Attach the heater horizontally in the left
center of the bottom plate. rear of the bottom plate.
Image Processing
Items MP MP 2555/3055/3555/4055/5055/6055
2554/3054/3554/4054/5054/6054
SIO Available Not available
The functions of this old board are built
into the IPU.
IPU SUB Available Not available
The functions of this old board are built
into the IPU.
Copy Data Available by option Available by default on the IPU
Security
Function
Toner Supply
Items MP MP 2555/3055/3555/4055/5055/6055
2554/3054/3554/4054/5054/6054
Resetting The toner end sensor detects “toner To prevent clearing of the toner end condition
the Toner remaining” once. due to erroneous detection, the counter is
End reset if the toner end sensor detects “toner
Counter remaining” 4 times in a row.
Toner end When the development motor is When the polygon motor is “on”.
sensor’s “on”.
operation
timing
SM 7-2 D284/D285/D286/D287/D288/D289
Blown Fuse Condition
Operation
2554/3054/3554/4054/5054/6054
Smart
Panel
Bypass tray / - The following codes are used to isolate the
Main cause;
machine jam • JAM048: Transport Sensor
code Lag Jam from Bypass Tray
• JAM051: Transport Sensor
Lag Jam from 1st Feed Tray
Main tray - • Improved stacking
paper exit performance after feedout by
adding resilience to the paper
with the paper exit driven
roller (drum shape).
• To prevent paper jam when
the paper is delivered from the
machine’s paper exit to the
internal exit peripherals,
attach the paper support guide
(supplied with the
peripherals).
• Replaced the paper exit driven
roller to a flat type roller to
prevent jamming when paper
is fed to the internal exit
peripherals.
Paper feed The solenoid removes the pick-up Not available
transport roller from the paper.
mechanism
SM 7-3 D284/D285/D286/D287/D288/D289
Blown Fuse Condition
Electrical parts
Items MP MP 2555/3055/3555/4055/5055/6055
2554/3054/3554/4054/5054/6054
SIO Available Not available
The functions for this old board are included on
the IPU
OPU 1st generation Smart Operation Panel 2nd generation Smart Operation Panel
FFC With hooks Without hooks
Others, Options
Items MP MP 2555/3055/3555/4055/5055/6055
2554/3054/3554/4054/5054/6054
Finisher paper exit - Available
guide mechanism
Ten key options - Available
Inner Finisher - Available
SR3180
Paper feed - Productivity Mode/Silent Mode (the UP
accuracy selection is available)
Starting up the - 15 seconds starting up (the UP
machine with all selection is available)
options
Replacing a paper - Replace to the flat roller and attach the
exit roller on the paper support guide according to the
SM 7-4 D284/D285/D286/D287/D288/D289
Blown Fuse Condition
Items MP MP 2555/3055/3555/4055/5055/6055
2554/3054/3554/4054/5054/6054
Operation
main unit side options.
Smart
Panel
when installing
internal paper exit
options
NFC card R/W - Available
options
Noise Control - Equipped with the sound absorbing
material and the sound insulation
sheet.
SM 7-5 D284/D285/D286/D287/D288/D289
Overview
7.2 OVERVIEW
7.2.1 PARTS LAYOUT
Scanner Unit
SM 7-6 D284/D285/D286/D287/D288/D289
Overview
Operation
Smart
Panel
No. Description No. Description
1 1st paper feed sensor 10 2nd paper feed sensor
2 1st vertical transport sensor 11 1st paper feed tray set switch
3 1st paper end sensor 12 1st paper feed tray lift motor
4 1st paper feed tray limit sensor 13 2nd paper feed tray set switch
5 1st paper feed tray pick up solenoid 14 2nd paper feed tray lift motor
6 2nd paper feed tray pick up solenoid 15 Registration sensor
7 2nd paper feed tray limit sensor 16 1st paper feed tray size switch
8 2nd vertical transport sensor 17 2nd paper feed tray size switch
9 2nd paper end sensor 18 Anti-condensation heater *Option
SM 7-7 D284/D285/D286/D287/D288/D289
Overview
SM 7-8 D284/D285/D286/D287/D288/D289
Overview
Fusing Unit
Operation
Smart
Panel
No. Description No. Description
1 Thermopile 6 Thermostat
2 Thermopile 7 Thermostat
3 Fusing exit sensor 8 NC sensor (Center)
4 Pressure roller thermistor (End) 9 NC sensor (End)
5 Pressure roller thermistor (Center) 10 Fusing lamp
SM 7-9 D284/D285/D286/D287/D288/D289
Overview
SM 7-10 D284/D285/D286/D287/D288/D289
Overview
Duplex/Bypass Unit
Operation
Smart
Panel
No. Description No. Description
1 Right cover open/closed switch 6 Bypass paper length sensor
2 Duplex entrance sensor 7 Bypass pickup solenoid
3 Duplex entrance motor 8 Bypass paper width switch
4 Duplex guide switch 9 Bypass paper end sensor
5 Duplex/bypass motor 10 Duplex exit sensor
SM 7-11 D284/D285/D286/D287/D288/D289
Overview
SM 7-12 D284/D285/D286/D287/D288/D289
Overview
Air Flow
Operation
Smart
Panel
No. Description No. Description
1 Development bearing cooling fan (MP 4055 4 PSU cooling fan (MP 4055 SP/5055
SP/5055 SP/6055 SP only) SP/6055 SP only)
2 Fusing fan 5 Development exhaust fan
3 Paper exit fan 6 Temperature/humidity sensor
SM 7-13 D284/D285/D286/D287/D288/D289
Overview
Drive Unit
SM 7-14 D284/D285/D286/D287/D288/D289
Overview
Electrical Components
Operation
Smart
Panel
No. Description No. Description
1 Interlock switch (Front Cover) 6 IPU
2 PSU 7 Controller Board
3 DHB (Option) 8 Interlock Switch (Right Cover)
4 BCU 9 Main power switch
5 HVP
SM 7-15 D284/D285/D286/D287/D288/D289
Scanning
7.3 SCANNING
7.3.1 OVERVIEW
The short focus scanner is realized by implementing a lens block (SBU, CCD, and Lens) on the
carriage.
After the scanner lamp unit emits the light to the document, the light goes through the route
shown below and reaches the CCD.
Scanner lamp unit (LED) -> Original -> 1st mirror (13) -> 2nd mirror (3) -> 3rd mirror (6) -> 2nd
mirror (3) -> 4th mirror (5) -> 5th mirror (14) -> lens -> pre-sensor lens -> CCD
Reading system
Two scan modes are available: book mode (platen mode) and ADF mode (sheet-through
method).
In book mode (platen mode), the scanner scans the document from left to right.
When the ADF is used (ADF mode), the scanner is fixed in the home position on the left side,
and the document is transported and read (sheet-through method).
SM 7-16 D284/D285/D286/D287/D288/D289
Scanning
Scanner
Scanner lamp
Operation
Smart
Panel
The light source is an LED. The LED emits little heat (low power consumption), and has excellent
light output rise characteristics.
CCD
The 3 line color CCD converts shade in the document to 3 color (B, G, and R) electrical signals.
The use of a 4.7 µm image CCD achieves low-cost and compactness.
The reflection plate reflects light from the scanner lamp, and collects light for the document read
unit. The light which illuminates the document is adjusted to be the same on the left and right so
as not to cast any shadow on the document.
A white reference seal for shading correction is affixed to the underside of the scale on the left of
the MFP. This is read by the scanner and CCD when the power is ON. The data read are
temporarily stored in a RAM, and used for correction of document image data.
7.3.2 MECHANISM
Scanner drive
The scanner is driven by the scanner motor [D] via the timing belt [C]. For each mode, reading is
completed in one pass.
Position control of the scanner carriage [B] is based on the scanner HP sensor [A].
SM 7-17 D284/D285/D286/D287/D288/D289
Scanning
Operation Flowchart
Overall Flowchart
SM 7-18 D284/D285/D286/D287/D288/D289
Scanning
Operation
direction, and a CCD is used for the main scanning direction.
Smart
Panel
Sub scanning direction
The document size is detected by the ON/OFF states of the sensor (the CCD can also detect the
length). The pressure plate open/closed sensor is used for document size detection timing. When
the pressure plate open/closed sensor has changed from "no cover" to "cover," the size is
detected.
RGB color densities at 3 locations (S1, S2, S3) are detected by a CCD, and when any of the
RGB densities is 12 digits or more, it is determined that a document is present.
The pressure plate open/closed sensor is used for document size detection timing. When the
pressure plate open/closed sensor detects "no cover," the scanner lamp is moved to the right;
when it detects "cover," the scanner lamp is moved to home position while lit, and during this
time, the size is read.
SM 7-19 D284/D285/D286/D287/D288/D289
Scanning
• The document width (main scanning direction) is detected by the sensor indicated
with ‘ ’.
SM 7-20 D284/D285/D286/D287/D288/D289
Scanning
Other
Operation
Sets the display when non-standard (small size) size original is detected.
Smart
Panel
0: Display message "Original size unknown".
1: Operate assuming the original size is A5 LEF (HLT LEF for inches).
• SP4-305-001(8K/16K Detection)
By changing this SP, you can change between A4 size/letter size or Chinese paper size
(8×16).
0: Normal setting. (Default)
1: When detecting A4/LT size -> Assume that it is A4 when SEF, LT when LEF.
2: When detecting A4/LT size -> Assume that it is LT when SEF, A4 when LEF.
3: Change to 8K/16K settings.
A3, B4 -> 8K LEF
A4 LEF, B4 LEF, A5 LEF -> 16K LEF
A4 SEF, B4 SEF, A5 SEF -> 16K SEF
• SP5-126 (Set F-size Document)
Selects the paper size for the F-size original.
0: When detecting Foolscap -> Assume that the size is 8 1/2"x13". (Default)
1: When detecting Folio -> Assume that the size is 8 1/4"x13".
2: When detecting F -> Assume that the size is 8"/13".
• SP4-308 (Scan Size Detection)
Sets CCD original size detection and APS original size detection.
0: Disable: Does not detect original size
1: Enable: Detects original size with the CCD unit
2: APS: APS sensor is used for detecting original size. (Do not select this option
because this is for special order.)
• SP4-309-004 (Scan Size Detect:Setting LED PWM Duty)
If the user specifies that the pre-scan lamp is too bright, the brightness pre-scan can be
reduced by decreasing the value of SP4-309-004 (Scan Size Detect:Setting LED PWM
Duty). However, if the lamp brightness is reduced, size detection for a document with a
large number of solid images will be less accurate.
• SP5-135 (LG_Oficio Change)
1: When detecting LG size -> Assume that the size is 8 1/2"x14".
2: When detecting Oficio size -> Assume that the size is 8 1/2"x13.4". (Default)
SM 7-21 D284/D285/D286/D287/D288/D289
Scanning
[A]: Sheet
[B]: Sheet-through exposure glass
[C]: Read position
[D]: Document
• Contact scanning
As the document comes in contact with the sheet-through exposure glass this is useful
for dealing with adhesion of free dirt particles (paper scraps, etc.). (Self-cleaning
mechanism using paper)
On the other hand, sticky dirt adhering to the document sticks to the sheet-through
exposure glass, and may give rise to the appearance of black lines.
ADF cross-section diagram, contact scanning
SM 7-22 D284/D285/D286/D287/D288/D289
Scanning
have documents with large amounts of paper scraps, you can change from the non-
contact scanning system to the contact scanning system with the procedure in
Operation
Troubleshooting - Vertical Streaks on Copies due to Scanning Problems.
Smart
Panel
• Reference (reading position correction)
By changing SP4-020-001 (Dust Check Dust Detect:On/Off), when dirt is detected at
the reading position, the reading position may be changed to avoid the dirt.
(If it cannot be avoided, an alert is displayed on the control panel advising the user to
perform target glass cleaning).
Image diagram
• Dirt is detected when a document passes through, so the alert will not disappear
until reading of the next document begins, even after the sheet-through exposure
glass cleaning is performed.
• If dirt is detected not on the sheet-through exposure glass but on the background
guide plate, the alert will not disappear even if the glass is wiped.
• The time required for the first copy is slightly (almost imperceptibly) longer.
• The detection threshold value can be changed using SP4-020-002 (Dust Check
Dust Detect:Lvl). (The larger the value is, the smaller the dirt particles that can be
detected become.)
• It is prohibited to change the setting of SP4-020-003 (Dust Check Lvl Dust
Reject:Lvl).
SM 7-23 D284/D285/D286/D287/D288/D289
Scanning
Because of the film attached to the While passing, the original contacts the
glass, the original doesn’t contact the glass.
glass.
Merit It almost never causes stripes on the It almost never causes stripes on the
image that arise from foreign image that arise from dust on the glass,
substances transferring from the because the glass is cleaned by contact
original to the glass. with the transported original.
Demerit Compared with the contact method, Compared with the non-contact method,
stripes on the image caused by dust stripes on the image caused by foreign
occur more often. substances transferred from the surface
of an original to the glass occur more
often.
Aim To improve prevention of stripes in the Considering the target users of this
image caused by sticky foreign machine, it’s important to improve
substances. prevention of stripes caused by dust in
the path
Note 69. Be sure to replace the -
sheet-through glass with
the film attached on the
glass.
70. When you attach the film
on the glass, you need
to keep the left scale
attached on the glass in
order to fix the location
of the film.*1
71. You can change the
method (contact method
to non-contact, or vice
versa) by replacing
some parts.*1
*1: For details, Vertical Streaks on Copies due to Scanning Problems.
SM 7-24 D284/D285/D286/D287/D288/D289
Scanning
Anti-Condensation Heater
Under low temperature conditions, condensation may appear on optical parts (such as mirrors).
Operation
This will cause image deletion, blacked out images, and gray images. As a countermeasure,
Smart
Panel
there is an anti-condensation heater [A] that is an optional service part. This heater turns on
automatically when the power source turns off.
A Anti-condensation heater
SM 7-25 D284/D285/D286/D287/D288/D289
Image Processing
SM 7-26 D284/D285/D286/D287/D288/D289
Image Processing
Operation
Smart
Panel
SM 7-27 D284/D285/D286/D287/D288/D289
Image Processing
7.4.2 MECHANISM
SBU
Functions
Performs Black level correction and White level correction (AGC), Creating the SBU test pattern,
and A/D conversion.
Operation overview
Samples 2 analog signals (ODD, EVEN) from RGB output from the 3-line CCD by an analog
ASIC: SCAT, and converts them to digital signals (output 10 bit) by a built-in 12-bit A/D converter.
The digital signals which are A/D converted by the analog ASIC are output to the IPU as an
LVDS signal.
The SBU correction value is stored in an EEPROM of the BCU. This correction value must be re-
adjusted when the lens block is replaced.
• SP4-008 (Sub Scan Magnification Adj)
• SP4-010 (Sub Scan Registration Adj)
• SP4-011 (Main Scan Reg)
• SP4-688-001 (DF Density Adjustment ARDF) or SP4-688-002 (Scan Image Density
Adjustment 1-pass DF)
IPU
Image processing function overview
The image signals from the SBU are subjected to various image processing, and output to the
controller (memory) via a PCI bus. The image signals from the controller (memory) are received
via the PCI bus, and output to the LDB via a GAVD (the LDB is provided in the write unit).
For the direct fax transmission application, the image signals from the SBU are subjected to
various image processing, and output to the FCU via the PCI bus.
SM 7-28 D284/D285/D286/D287/D288/D289
Image Processing
Digital signal data output from the SBU is subjected to shading correction and line interval
Operation
correction, as well as image processing, which are performed by the IPU. Finally, the data is sent
Smart
Panel
to the MFP unit as digital signals-2 bit/pixels.
Image processing items Details
Shading correction Corrects for uneven scanner lamp lighting, and scatter in CCD light
receiving sensitivity.
Line interval correction Line shift during subscanning magnification/reduction by scanner.
Corrects integer part.
Dot correction Line shift during subscanning magnification/reduction by scanner.
Corrects below decimal point.
Vertical line correction Corrects a vertical striped image during sheet-through ADF.
Image area separation Determines text parts and photo parts of image.
Scanner gamma correction Corrects scatter of image data relative to exposure amount.
From reflectivity linear to density linear.
Filter Performs image sharpness adjustment and removes moire.
ADS Performs natural complexion removal in full color mode.
Color compensation Determines hue in masking mode, and improves chromaticity.
preprocessing
Color compensation Converts RGB data to density value CMYK data of color materials.
Image magnification change Arbitrarily changes main scanning magnification, subscanning fixed
image reduction and magnification of scanner image.
Image shift function Shifts image data in the main scanning or subscanning directions.
Image binarization function In scanner mode, outputs a binary signal.
Image mask Masks an area outside a frame of an arbitrary region in scanner or
printer data.
Image Compresses or expands an image.
compression/expansion
Printer gamma correction Adjusts exposure amount of photosensitive body relative to image
density.
Gradation processing Applies 600dpi, 4bit 16 value gradation processing.
SM 7-29 D284/D285/D286/D287/D288/D289
Plotter Process
Overview
Name
1 Polygon Mirror
2 F-theta Lens
3 Synchronization Detector Lens
4 Synchronization Detector Mirror
5 Toner Shield Glass
6 LD Board
7 Cylindrical Lens
8 Shield Glass
• The LD drive board controls both the laser output and laser synchronization mechanism.
• The machine cuts off the power supply to the LD drive board if the front or right cover is
opened.
SM 7-30 D284/D285/D286/D287/D288/D289
Plotter Process
Operation
Smart
Panel
The LD driver IC drives the laser diode. To prevent the intensity of the laser beam from changing
because of the temperature, the machine monitors the current passing through the laser diode
(LD). The machine adjusts the current to the laser diode by comparing it with the reference level
from the reference circuit.
This auto power control is done just after the machine is turned on and during printing.
The laser diode power is adjusted on the production line.
SM 7-31 D284/D285/D286/D287/D288/D289
Plotter Process
LD Safety Switch
For MP 2555 SP/3055 SP/3555 SP models
“+24V” goes through the BCU and is converted to “+5VS” on the IPU. “+5VS” is supplied to the
LD Board. The interlock switch turns off when the front cover or the right door is opened. As a
result, the power supply (“+24VS”) to the BCU is cut off.
This system prevents unexpected laser emission, and ensures user safety and technician safety.
SM 7-32 D284/D285/D286/D287/D288/D289
Plotter Process
7.5.2 PCU
Overview
Operation
Smart
Panel
No. Part Name No. Part Name
1 Cleaning Blade 7 ID Sensor
2 Toner Collection Coil 8 Development Sleeve
1
3 PCL (Pre Cleaning Light) * 9 Charge Roller
4 Pick-off Pawl 10 Brush Roller
5 OPC Drum 11 Quenching Lamp
6 Transfer Roller
*1 New feature. The PCL decreases the electro-static adhesion force generated between the
OPC drum and remaining toner to enhance cleaning efficiency.
SM 7-33 D284/D285/D286/D287/D288/D289
Plotter Process
The drum/waste toner motor [B] drives the OPC drum [A] through gears and the drum drive shaft
[C].
Drum Charge
Charging to the drum is performed by the charge roller [B]. The charge roller always contacts the
surface of the drum and applies a charge bias.
A power pack applies the bias to the charge roller via a receptacle and electrode terminal. Dirt
can easily adhere to the charge roller because the roller always contacts to the drum with the
pressure spring. Therefore, the brush roller [A] is in contact with the charge roller for cleaning.
SM 7-34 D284/D285/D286/D287/D288/D289
Plotter Process
Operation
Smart
Panel
A counter blade cleaning system is used for drum cleaning. A cleaning blade [B] removes toner
on the drum by always contacting the drum against the drum rotation. Toner scraped off by the
blade is transferred by the toner collection coil [A] from the front to the rear, to be discarded into
the waste toner bottle via the transportation route [C] to the rear of the drum. Depending on the
job conditions, used toner may be discarded by the toner recycle/discard switch mechanism.
Paper dust that adheres to the edge of the cleaning blade is removed by rotating the drum [D] in
reverse after job end.
ID Sensor
The ID sensor is used to keep image density by changing the value of ID sensor standard,
development bias, drum potential and LD power with Vsp and Vsg.
The ID sensor operats at the following times:
72. When the machine has been unused beyond the time determined and the printed
sheet count has exceeded the predetermined value.
73. When the temperature and/or humidity has changed by more than a certain range,
and the machine restarts the engine (i.e. the main power is turned on, warming-up
after the fusing-off mode, and the front cover is closed.)
74. When the machine is processing a job that has more than a set number of sheets
(job is interrupted) or when the machine has completed a job that has the set
number of sheets.
SM 7-35 D284/D285/D286/D287/D288/D289
Plotter Process
7.5.3 DEVELOPMENT
Overview
SM 7-36 D284/D285/D286/D287/D288/D289
Plotter Process
Development Mechanism
Operation
Smart
Panel
This machine uses a dry two-component magnetic brush development system.
This machine uses 2 mixing augers [C] and [D] to keep the developer evenly mixed. Mixing
auger 2 [C] transports excess developer, scraped off the development roller by the doctor blade
[B], towards the rear of the machine. Mixing auger 1 [D] returns the excess developer, along with
new toner, to the front of the mixing assembly. Here the developer is reapplied to the
development roller.
The TD sensor [A] detects the toner density in the development unit.
Development Bias
Development bias is generated by a power pack and is applied to the development sleeve [A] via
the development sleeve drive shaft and bias terminal [B].
SM 7-37 D284/D285/D286/D287/D288/D289
Plotter Process
Drive
The development motor [C] drives the mixing auger 1 [A], mixing auger 2 [E] and development
sleeve [B] through a serration gear [D].
Toner Supply
SM 7-38 D284/D285/D286/D287/D288/D289
Plotter Process
When the toner bottle [A] is set, the transport nozzle [B] on the side of the main machine is
inserted into the bottle (Hi-ACT system).
Operation
The drive of the toner supply motor is transmitted to the toner transport coil [F] through the drive
Smart
Panel
gear [E], which transports the toner in the bottle horizontally. Transporting by a coil provides a
stable and accurate toner supply and low toner remaining.
Toner transported by the coil [A] falls directly into the development unit from the sub-hopper via
the transport pipe [B]. To prevent toner from remaining, a coil is provided in the transport pipe.
When the PCDU is put in the machine, the sub-hopper [C] slides the shutter [D] on the bottle
assembly and the toner goes to the entrance [E] of the development unit.
SM 7-39 D284/D285/D286/D287/D288/D289
Plotter Process
SM 7-40 D284/D285/D286/D287/D288/D289
Plotter Process
Overview
Operation
Smart
Panel
Description Description
1 OPC Drum 4 Transfer Roller
2 Pick-off Pawl 5 ID Sensor
3 Discharge Plate
The machine uses a transfer roller [4], which touches the surface of the OPC drum [1]. The high
voltage supply board supplies a positive current to the transfer roller, which attracts the toner
from the drum onto the paper. The current depends on the paper width, paper type, and paper
feed tray.
The curvature of the drum and the discharge plate [3] help the paper to separate from the drum.
The high voltage supply board also supplies a negative dc voltage to the discharge plate. The
drum/waste toner motor drives the transfer roller through the OPC drum [1].
SM 7-41 D284/D285/D286/D287/D288/D289
Plotter Process
The high voltage supply board supplies a positive current to the transfer roller [A], which attracts
the toner from the drum onto the paper. The current depends on the paper width, paper type, and
paper feed tray.
The curvature of the drum and the discharge plate [B] help the paper to separate from the drum.
The high voltage supply board also supplies a negative dc voltage to the discharge plate [B],
which helps the paper to separate from the drum..
SM 7-42 D284/D285/D286/D287/D288/D289
Plotter Process
7.5.5 FUSING
Overview
Operation
Smart
Panel
This product uses a QSU-DH fusing system, in which a heater emits light to heat a fusing belt.
SM 7-43 D284/D285/D286/D287/D288/D289
Plotter Process
Mechanism
QSU-DH Fixing System
SM 7-44 D284/D285/D286/D287/D288/D289
Plotter Process
Step1:
Operation
Remove the fusing upper cover.
Smart
Panel
Step2:
Check the color of the two harnesses (#1 and #2).
Step3:
Identify the model from the table below.
Harness color
Input voltage Model
#2 #1
120V ~ 127V: NA MP 2555/3055/3555/4055/5055/6055 Blue Black
110V: Taiwan MP 2555/3055/3555/4055/5055/6055 Red Blue
220V ~ 240V: EU/AP MP 2555/3055/3555/ Red Red
MP 4055/5055/6055 Red Black
SM 7-45 D284/D285/D286/D287/D288/D289
Plotter Process
Nip pad
Presses against the Pressure roller to form a fusing nip. The top surface is covered with
a slippery sheet.
Light Shielding plate and Heat Conduction Plate
The heating sleeve belt unit in this model has light shielding and heat conduction plates.
These prevent the fusing sleeve from damage caused by temperature increase.
Otherwise, this could happen at parts of the sleeve where paper does not pass by
during a multi-page job using paper widths that are less than the full width of the sleeve.
When handling an A3 (SEF) or A4 (LEF) sheet
A cylindrical-shaped light shielding plate [C] covers the ends [D] of fusing lamp [A]
where paper does not pass by, to prevent the temperature from rising at those places.
Description
[A] Area where the fusing lamp lights up
[B] Print width of A3 (SEF) / A4 (LEF)
[C] Light shielding plates
[D] Areas where paper does not pass by and that would heat up without the light shielding
plates
When handling an A4 (SEF) or smaller sheet
The machine lights up only the fusing lamp for center [A]. At this time, the temperature
increases around the area [D] where paper does not pass. This is the gap between the
lit part of the fusing lamp [A] and the edge of the sheet being fed.
To prevent the heating sleeve belt unit from damage caused by the temperature
increase, heat conduction plates [C] which are made of a highly heat conductive
material are attached to the nip pad [B] to release the heat.
SM 7-46 D284/D285/D286/D287/D288/D289
Plotter Process
Operation
Smart
Panel
Description
[A] Area where the fusing lamp lights up
[B] Nip pad
[C] Heat conductive plates
[D] Areas where paper does not pass by and that would heat up without the heat conducting
plates
[E] Print width of A4 (SEF)
[F] Print width of small size
• Reflector
Transmits heat efficiently to the left of the fusing belt.
• Flanges
Situated on both ends of the fusing belt. They maintain the shape of the belt.
Fusing Drive
The pressure roller [B] is driven by the fusing motor or fusing/paper exit motor [A] (depending on
the model). The fusing belt [C] is driven by the pressure roller (drag rotation).
SM 7-47 D284/D285/D286/D287/D288/D289
Plotter Process
To easily remove paper in the event of a jam in the fusing unit, a pressure release mechanism is
provided.
The pressing or releasing movement is applied together when the right cover [A] opens/closes:
When the right cover is closed, pressure is applied. When the right cover is open, the pressure is
released.
• Warm-up mode
After power ON, fusing warm-up begins. The fusing motor or fusing/paper exit motor is
switched ON, the halogen heater is energized, and the fusing temperature is increased
to the “reload target temperature.”
When the fusing warm-up is completed, the fusing motor or fusing/paper exit motor is
switched ON for a certain time, and the fusing temperature is maintained at the “reload
target temperature.”
• Standby mode
After fusing reload, when a certain time has elapsed, power supply to the halogen
heater is switched OFF, and the fusing motor or fusing/paper exit motor is switched
OFF. At the same time, the temperature is maintained at the “standby target
temperature (SP1107-001)” by the halogen heater.
In standby mode, the fusing motor or fusing/paper exit motor is switched ON
intermittently.
• Printing ready mode
After returning to standby mode, the halogen heater is re-energized, and the fusing
temperature is raised to the “printing ready target temperature.” If printing is not
required, the machine again enters the standby mode after a certain time has elapsed.
If printing is required during return to standby, the halogen heater is energized, the
fusing temperature is increased to “target temperature after reload/after paper feed,”
and the print job starts.
SM 7-48 D284/D285/D286/D287/D288/D289
Plotter Process
To maintain image quality and MFP quality, this MFP has a low-temperature CPM mode and
Operation
high-temperature CPM mode, and implements 3 levels of CPM down according to the usage
Smart
Panel
situation and MFP state.
• Low-temperature CPM mode
In a low-temperature environment, the fusing lamp cannot keep up, and it may be
difficult to maintain the target temperature. To handle this, the detection temperature of
the fusing center thermopile is checked at given intervals, and if the detected
temperature is below a threshold value, the CPM is decreased by 1 level.
This low temperature CPM reduction is performed in the following 3 levels:
CPM down level
Mode Level
Normal CPM 100%
CPM down 1 80%
CPM down 2 65%
CPM down 3 50%
• Hot CPM mode
To shorten warm-up time and reduce the TEC value, this MFP employs a fusing unit
with a low heat capacity.
For this reason, the temperature of those parts of the fusing belt where paper does not
pass easily increases, and outside of the paper width it may get extremely hot. In order
to prevent the belt from breaking due to this excessive temperature rise, CPM down is
implemented depending on the usage conditions. CPM down can be implemented in the
following 3 levels depending on the detected temperature at the temperature sensor, or
the paper passage time.
• The down level % is a value for the case where a typical paper (Normal paper:
A3/DLT/LT/A4) passes through the SEF. There may be some differences depending
on paper size/paper thickness.
CPM down level
Mode Level
Normal CPM 100%
CPM down 1 80%
CPM down 2 50%
CPM down 3 30%
SM 7-49 D284/D285/D286/D287/D288/D289
Plotter Process
SM 7-50 D284/D285/D286/D287/D288/D289
Plotter Process
Toner Discarding
Overview
Operation
Smart
Panel
Printing with low toner coverage leaves a lot of uncharged toner in the development unit. This
degrades developer more quickly. To keep toner in the development unit fresh, the machine
makes a belt pattern on the drum at the end of a job when image coverage is less than 3%, to
make sure that the equivalent toner for 3% coverage is consumed. This supplies a certain
amount of fresh toner to the development unit. The belt pattern is cleaned off the drum, and the
waste toner is stored in the cleaning unit and from there it goes to the waste toner bottle.
In the first example, we have 6% coverage. 20 mg/m of toner is sent from the development unit
to the drum. 17 mg/m ends up on the paper and 3 mg/m is cleaned off the drum and goes to the
waste toner bottle. 3 mg/m = 20 mg/m x 0.15. This factor of 0.15 is a constant for this
development mechanism. In other words, at all times, 15% of the toner applied to the drum does
not get on the paper, and is discarded.
In this example, we have a lot less than 3% coverage. 1.5% coverage is only 5 mg/m of toner.
The development unit sends 5 mg/m of toner to the drum. 4.25 mg/m of this gets on the paper,
and 0.75 mg/m is cleaned off the drum and sent to the waste toner bottle (this is the 15% factor
we talked about above). In this job, only 4.25 mg/m was consumed. The machine has to
consume 10 mg/m for each job. So, to make this 4.25 up to 10 mg/m for the preceding job, the
machine then consumes 5.75 mg/m by making patterns on the drum (shown in red in the
diagram). This toner is cleaned off the drum and sent to the waste toner bottle.
SM 7-51 D284/D285/D286/D287/D288/D289
Plotter Process
• Red letters indicate the toner amount that the belt patterns forcibly consume.
SM 7-52 D284/D285/D286/D287/D288/D289
Plotter Process
When the recycling shutter solenoid [A] moves the recycling shutter, collected toner is
transported to the left side by the waste toner transfer coil [B] and falls into the development unit.
Operation
The collected toner in the waste toner bottle is moved to the front side by the waste toner bottle
Smart
Panel
coil [C]. As a result, the height of the collected toner is kept level.
The drum/waste toner motor drives the waste toner transfer coil [B] and waste toner bottle coil
[C]. In this model, there is no set detection mechanism for the waste toner bottle.
The toner collection full sensor [A] is located above the feeler [B] of the waste toner bottle. When
the amount of collected toner in the waste toner bottle reaches about 90%, the feeler [B] is lifted
and interrupts the toner collection full sensor. After the machine detects that the waste toner
bottle is full based on the coverage counter or page counter, whichever comes first, the pixel
counter calculates the remaining days for the waste toner bottle replacement. When the machine
prints 7,500 sheets after detecting a bottle near full, the status is changed to bottle full. SP3-810-
011 allows you to adjust the duration between bottle near full and bottle full. The remaining day
counter = 15 days: The machine informs the status via @remote (if connected).
The remaining day counter = 5 days: The machine displays a message that indicates the near
full condition on the operation panel. The remaining day counter = 0 days: The machine displays
a warning on the operation panel and the machine stops.
SM 7-53 D284/D285/D286/D287/D288/D289
Feed/ Transport part
The paper feed tray consists of 2 stages, i.e., a main double tray and a bypass feed tray. By
using both the 1st and 2nd tray as universal trays, a space-saving two-step feed is enabled.
Tray Paper size Loading number of Corresponding paper
sheets thickness
1st/2nd paper A3 - postcard 550 sheets 60 – 300 g/m2
tray
Bypass feed tray 12 x 18 - 100 sheets 52 – 300 g/m2
postcard
Duplex unit A3 - postcard Interleave 52 – 256 g/m2
SM 7-54 D284/D285/D286/D287/D288/D289
Feed/ Transport part
When the tray is removed, the coupling is released, and the tray bottom plate moves down. The
lift motor then rotates until the coupling returns to the home position.
Operation
Smart
Panel
No. Description No. Description
1 Tray lift motor 3 Tray rear axis
2 Coupling 4 Tray bottom plate
SM 7-55 D284/D285/D286/D287/D288/D289
Feed/ Transport part
SM 7-56 D284/D285/D286/D287/D288/D289
Feed/ Transport part
Operation
Smart
Panel
Paper feed transport mechanism
In order to maintain a proper interval of each paper, this machine has a paper feed sensor near
the paper feed roller to adjust the timing of paper feeding.
1. The Paper feed motor is switched ON, and the first sheet is supplied.
2. The paper feed motor switches OFF right before the rear edge of the first sheet completely
passes the paper feed roller.
3. The pick-up arm lowers the pick-up roller, which makes the pick-up roller contacting with the
surface of the paper when the rear edge of the first sheet finishes passing the paper feed
roller.
4. The paper feed motor switches ON to supply the second sheet of paper when the first sheet
is transported for a predetermined distance by the downstream transport roller.
SM 7-57 D284/D285/D286/D287/D288/D289
Feed/ Transport part
SM 7-58 D284/D285/D286/D287/D288/D289
Feed/ Transport part
* The figures in parentheses are automatic detection sizes which can be switched over in SP
mode (for SP settings, see “SP mode (paper supply transport)” : SP5-181-005 to 008, SP5-131-
Operation
001).
Smart
Panel
* Exe LEF=10.5" x 7.25"
* If a pattern other than the above is detected, “Unknown Pattern” is displayed on the control
panel.
SM 7-59 D284/D285/D286/D287/D288/D289
Feed/ Transport part
SM 7-60 D284/D285/D286/D287/D288/D289
Feed/ Transport part
Operation
3 Pick-up roller (1st tray) 8 Paper feed roller (2nd tray)
Smart
Panel
4 Paper feed roller (1st tray) 9 Pick-up roller (2nd tray)
5 Vertical transport roller (1st tray)
Registration roller corrects skews of paper to match a leading edge of an image on the drum with
paper selections. The registration roller (Driven) employs a plastic roller to correct skews. The
registration roller (Drive) employs a rubber roller to enhance its transport capability. Registration
buckle for each tray or paper type can be adjustable with SP1-003.
SM 7-61 D284/D285/D286/D287/D288/D289
Feed/ Transport part
SM 7-62 D284/D285/D286/D287/D288/D289
Feed/ Transport part
Operation
paper feed roller, reverse roller and bypass pick-up roller.
Smart
Panel
When the paper feed tray is selected and the machine is started, the bypass pick-up solenoid is
switched OFF, and paper is supplied by the duplex/bypass motor (CCW).
*1 The bypass pick-up roller does not come in contact with the paper surface by default. It is
opposite to the paper feed tray.
SM 7-63 D284/D285/D286/D287/D288/D289
Feed/ Transport part
SM 7-64 D284/D285/D286/D287/D288/D289
Feed/ Transport part
Operation
roller. After the trailing edge of paper has left the fusing exit sensor, the junction gate is moved to
Smart
Panel
the duplex path direction and the reverse motor starts rotating reversely.
Duplex drive
The rollers are driven by the following motors:
Rollers Drive sources
Reverse roller Reverse motor
Duplex entrance roller 1 Duplex entrance motor
Duplex entrance roller 2 Duplex entrance motor
Duplex transport roller 1 Duplex/bypass motor
Duplex exit roller Duplex/bypass motor
SM 7-65 D284/D285/D286/D287/D288/D289
Feed/ Transport part
Interleave mechanism
The duplex unit performs interleave to reduce the overall duplex copying time.
<Paper exit from machine>
Length No. of interleaves
Less than 216 mm 3
216-432 mm 2
*When bypass/duplexing (regardless of paper sizes) 1
<1bin exit from machine>
Length No. of interleaves
Less than 216 mm 2
216-432 mm 1
3 sheet leave
Back side of 1st sheet -> Back side of 2nd sheet -> Back side of 3rd sheet -> Front side of 1st
sheet -> Back side of 4th sheet -> Front side of 2nd sheet
2 sheet leave
Back side of 1st sheet -> Back side of 2nd sheet -> Front side of 1st sheet -> Back side of 3rd
sheet -> Front side of 2nd sheet
SM 7-66 D284/D285/D286/D287/D288/D289
Feed/ Transport part
Operation
Smart
Panel
No. Description No. Description
1 Paper exit full sensor 6 Duplex entrance sensor
2 Reverse sensor 7 Paper exit sensor
3 Reverse roller 8 Paper exit roller
4 Junction gate 9 Paper exit full feeler
5 Duplex entrance roller
SM 7-67 D284/D285/D286/D287/D288/D289
Feed/ Transport part
No. Description
1 Paper exit roller
2 Paper exit sensor
3 Junction gate
SM 7-68 D284/D285/D286/D287/D288/D289
Feed/ Transport part
5. When the trailing edge of the paper leaves the reverse roller [C], the reverse motor switches
OFF.
Operation
Smart
Panel
Paper Exit Full and Jam Detection
The paper exit full sensor detects paper exit jam.
When outputs push up the paper exit full feeler, the paper exit full sensor detects that standard
output tray is full of outputs and a jam message is displayed after a job end.
When a sheet of paper stays in the paper exit unit, the paper exit sensor detects the paper jam
and a jam message is displayed.
SM 7-69 D284/D285/D286/D287/D288/D289
Feed/ Transport part
Intervals of Rollers
Module From To Interval
(mm)
1st Paper Feed Unit Pick-up Roller (1st tray) Feed Roller (1st tray) 30.0
Feed Roller (1st tray) 1st Vertical Transport Roller 43.0
2nd Paper Feed Pick-up Roller (2nd tray) Feed Roller (2nd tray) 30.0
Unit Feed Roller (2nd tray) 2nd Vertical Transport 43.0
Roller
2nd Vertical Transport 1st Vertical Transport Roller 96.9
Roller
Registration Unit 1st Vertical Transport Roller Registration Roller 84.8
SM 7-70 D284/D285/D286/D287/D288/D289
Feed/ Transport part
Operation
Registration Roller Transfer Roller 83.5
Smart
Panel
Fusing Unit Transfer Roller Heating Sleeve Belt 102.9
Paper Exit Unit Heating Sleeve Belt Paper Exit Roller 138.5
Reverse Unit Heating Sleeve Belt Reverse Roller 138.5
Reverse Roller Duplex Entrance Roller 1 131.3
Duplex Unit Duplex Entrance Roller 1 Duplex Entrance Roller 2 120.1
Duplex Entrance Roller 2 Duplex Transport Roller 1 89.6
Duplex Transport Roller 1 Duplex Transport Roller 2 84.0
Duplex Transport Roller 2 Duplex Exit Roller 27.1
Duplex Exit Roller Registration Roller 88.0
Bypass Feed Unit Duplex Pick-up Roller Duplex Feed Roller 30.0
Duplex Feed Roller Duplex Transport Roller 24.5
Duplex Transport Roller 1st Vertical Transport Roller 56.0
Intervals of Sensors
Module From To Interval
(mm)
1st Paper Feed Unit Feed Roller (1st tray) 1st Paper Feed Sensor 5.0
1st Vertical Transport Roller 1st Vertical Transport 16.8
Sensor
2nd Paper Feed Feed Roller (2nd tray) 2nd Paper Feed Sensor 5.0
Unit 2nd Vertical Transport Roller 2nd Vertical Transport 24.3
Sensor
2nd Vertical Transport 1st Vertical Transport 88.7
Sensor Sensor
Registration Unit Registration Sensor Registration Roller 17.0
Paper Exit Unit Paper Exit Sensor Paper Exit Roller 17.0
Reverse Unit Reverse Roller Reverse Sensor 14.0
Duplex Unit Duplex Entrance Roller 1 Duplex Entrance Sensor 34.0
Duplex Exit Roller Duplex Exit Sensor 17.1
1-bin Unit Reverse Sensor 1-bin Exit Roller -
SM 7-71 D284/D285/D286/D287/D288/D289
Air Flows (Fan Control)
SM 7-72 D284/D285/D286/D287/D288/D289
Air Flows (Fan Control)
Operation
Smart
Panel
No. Part Name
1 Odor filter
2 Fusing fan
3 Paper exit fan
4 Development bearing cooling fan (MP 4055 SP/5055 SP/6055 SP only)
SM 7-73 D284/D285/D286/D287/D288/D289
Air Flows (Fan Control)
7.7.2 MECHANISM
By installing the duct corresponding to each fan, the air flow is efficiently controlled to a cooling
target. Moreover, improvement in quietness and energy-saving efficiency is achieved by
performing stepwise operation of the fan according to the imaging temperature.
Cooling of PSU
The PSU is cooled by the PSU cooling fan, cooling the PSU board directly. Note that the PCU
cooling fan is installed on MP 4055 SP/5055 SP/6055 SP models only.
SM 7-74 D284/D285/D286/D287/D288/D289
Air Flows (Fan Control)
Operation
in from the rear of the machine outside and applies the air to the bearing of mixing auger and
Smart
Panel
bottom side of the development unit.
Note that the development bearing cooling fan is installed on MP 4055 SP/5055 SP/6055 SP
models only.
Cooling of PCDU
Air taken in from the PCDU cleaning unit is taken out from the left rear exhaust. An air-flow duct
is installed at between the fusing unit and the toner bottle, to suppress excessive temperature
rise of the toner bottle.
SM 7-75 D284/D285/D286/D287/D288/D289
Air Flows (Fan Control)
The temperature in the machine is detected during output and after output, and the interior of the
machine is cooled by fan operation (stepwise operation of fan, prolonged fan rotation after paper
has passed through) according to the temperature inside the machine.
However, if the temperature inside the machine rises significantly due to passing a large volume
of paper, in addition to fan operation, the CPM is specified to control the temperature in the
machine.
The following table illustrates how/when the fans operate under the specific conditions of the
main machine.
Condition Development Paper Fusing Fan Development PSU
Exhaust Heat Fan Exit Fan Bearing Cooling Cooling
2
Fan* Fan*2
Warm-up Stops Stops Stops Stops Stops
Standby Rotates in low Stops Rotates in Stops Stops
speed low speed
During Rotates Rotates Rotates Rotates Rotates
printing
After Rotates in low Stops*1 Rotates in Stops*1 Stops*1
printing speed *1 low speed*1
Abnormal Stops Stops Stops Stops Stops
(Jams)
*1 When the temperature in the machine reaches 45.5 degrees, these fans keep revolving until
the temperature decreases by two degrees.
*2 MP 4055 SP/5055 SP/6055 SP only
1. The machine repeats a 16-page-print and 25-second-pause. The following two messages
will alternatively appear on the operation panel.
“The printing speed is now being limited, because the internal cooling fan is active.”
“Internal cooling fan is active.”
2. All the fan motors in the machine works after printing and standby. The message will appear
on the operation panel.
“Internal cooling fan is active.”
3. If the temperature of the image processing unit reaches under the pre-set temperature, the
machine turns to the normal control.
SM 7-76 D284/D285/D286/D287/D288/D289
Electrical parts
Operation
Smart
Panel
For MP 2555 SP/3055 SP/3555 SP models
SM 7-77 D284/D285/D286/D287/D288/D289
Electrical parts
SM 7-78 D284/D285/D286/D287/D288/D289
Electrical parts
Controller
Operation
Smart
Panel
Controls the MFP system overall. Comprises an x86 CPU, controller ASIC, IO control ASIC, and
RAM.
SBU
Read control circuit which performs analog signal processing and AD image conversion of the
CCD read image.
It also has an IPU I/F, and controls scanner input output signals according to CPU commands.
LDB
LD control circuit which drives the laser diode by a universal driver.
BCU
Controls the engine, as well as MFP engine sensor, motor and solenoid (The BCU has the IOB
functions).
IPU
Processes digital signals by an IPU.
FCU
Controls the fax program.
OPU
Controls the control panel.
HVPS
Generates the high-voltage power required for process control. The HVPS consists of two units:
TTS for transfer and CB for charging/developing.
PSU
Generates DC power from a commercial AC power supply, and supplies it to each control circuit.
Comprises an A/C drive circuit for controlling the fusing lamp.
SM 7-79 D284/D285/D286/D287/D288/D289
Electrical parts
Circuit configuration
If a heater is used in the main machine, it is required that the harness from the heater sub-board
is connected to the BCU. When this harness is connected to the BCU, the supply power is
controlled based on the main machine operation and the setting of SP5-805-001 as shown in the
following table.
Heater SP5-805- Plug- Sleep JAM/ Stand-by Printing
001 in Mode Door Mode/
Open/ Fusing Unit
SC Off Mode
Dehumidification Heater 0 (OFF) On On Off Off Off
(Paper Feed Tray: 1 (ON) On On On On Off
Standard)
Dehumidification Heater 0 (OFF) On On Off Off Off
(Paper Feed Tray: 1 (ON) On On On On Off
Option)
Anti-condensation heater 0 (OFF) On On Off Off Off
(Scanner) 1 (ON) Disabled*
SM 7-80 D284/D285/D286/D287/D288/D289
Electrical parts
Operation
Open/ Fusing Unit
Smart
Panel
SC Off Mode
Anti-condensation heater 0 (OFF) On On Off Off Off
(PCDU) 1 (ON) Disabled *
* If SP5-805-001 is set to “1” (ON), disconnect the harnesses of anti-condensation heaters
(Scanner and PCDU) manually to disable. Otherwise, the followings may occur:
• Malfunctions such as toner fixation
• Failure or deterioration of the stabilizer in the scanner due to temperature rise
• As the heater circuit of this machine comprises of a single system, the machine
cannot control the heaters for paper feed trays and for the main machine
individually. If the SP is set to “1” (ON), all the heaters are turned on even though
the machine is in “Sleep Mode” or “Fusing Unit Off Mode”. Activating the anti-
condensation heaters (Scanner and PCDU) in “Sleep Mode” or “Fusing Unit Off
Mode” causes a part failure in the machine. Be sure to deactivate these heaters
(Scanner and PCDU) beforehand.
SM 7-81 D284/D285/D286/D287/D288/D289
One-way Clutches
7.9.2 DUPLEX
No. Description
(1) Duplex exit roller
(2) Bypass Paper Feed Roller
(3) Bypass Pick-up Roller
SM 7-82 D284/D285/D286/D287/D288/D289
One-way Clutches
No. Description
(4) Bypass Separation Roller Drive Shaft
Operation
(5) Bypass Separation Roller
Smart
Panel
SM 7-83 D284/D285/D286/D287/D288/D289
Process Control
Outline
Process control is a system that adjusts the image creation process to maintain a constant image
density. Process control is executed at the following conditions.
Trigger Operative Condition Notes
1 • Power ON • When a certain time passes after No retry if an SC occurs
• Recovering the previous job end, and when a during adjusting.
from Energy certain number of sheets are
Saver printed after the last process
• Closing the control at the previous Power ON,
front cover recovering from Energy Saver
mode or closing the front cover.
• When a new PCDU is detected.
• When the TD sensor detects a
toner end before turning the
power on.
2 Job End When the job end counter becomes • Process
more than the threshold. Control
clears the
Job end
counter.
3 Job Interruption When the job interrupt counter Process control clears
becomes more than the threshold. the job interrupt counter.
4 Non-use (Idle) • When the non-use time counter Available only when the
becomes more than the energy saver mode is off.
threshold.
• When significant environmental
changes occur after the last job
end.
5 Manual process control When SP 3-011-001 is executed. -
The process control consists of the following features.
• Potential Control (Charge/Development Bias and LD power Control)
• Vtref Compensation
SM 7-84 D284/D285/D286/D287/D288/D289
Process Control
Operation
Smart
Panel
Potential Control
Potential Control adjusts Charge/Development bias and LD power to maintain a constant image
output.
Charge roller, development roller, OPC drum and laser unit involve with imaging process.
Charge bias (Vc) is a bias for charge roller. Applying a charge bias to the OPC drum increases
the potential of the OPC drum.
Development bias (Vb) is a bias for development roller. When a development bias is applied to
developer (carrier), the OPC drum which is charged the opposite bias from development part
attracts toner.
Development potential (Vd – Vb) is the ability to attract the toner to the OPC drum. A larger
development potential increases the amount of toner adhesion.
In image density adjusting, the potential control process creates an ID pattern patch using the
“bias for ID pattern creation” which has a lower density and lower Charge/Development bias than
for printing.
With the results of Vsp (the ID sensor output from ID pattern patch) and Vsg (the ID sensor
output from bare surface of the OPC drum), the potential control process adjusts the
development bias so that the amount of toner adhesion becomes a specified target value.
SM 7-85 D284/D285/D286/D287/D288/D289
Process Control
Charge/Development Bias is done with the following operation. The operation time differs
depending on the line speed.
• ID sensor Vsg Adjustment
The machine adjusts the LED strength of the ID sensor so that the value of Vsg (the
charge which is detected from the bare surface of the OPC drum) is in the range of 4.0V
±0.5V. When Vsg is detected as not within the target range three times, SC370 (ID
sensor error) appears.
• Developer Stirring (0 to 5 seconds)
The machine agitates the developer and reads the µ sensor output.
• Bias Compensation
The machine compensates the development bias (Vb) using the Vsp/Vsg ratio. The
machine also compensates charge bias (Vc) and LD power based on the Vb result.
Vsp/Vsg Toner Density Vb Compensation SP
High High SP3-235-011
Slightly high Slightly high SP3-235-012
Correct Correct SP3-235-013
Slightly low Slightly low SP3-235-014
Low Low SP3-235-015
SM 7-86 D284/D285/D286/D287/D288/D289
Process Control
Vtref Compensation
To maintain a constant/proper toner density, the toner density in the developer must be controlled
Operation
as well as the bias control. Vtref is the target of the toner density in the developer.
Smart
Panel
• Vtref Determination
With the output of ID sensor and µ sensor in ID sensor detection, the machine
determines the Vtref used for the reference value for µ sensor.
SM 7-87 D284/D285/D286/D287/D288/D289
Process Control
7.10.2 MECHANISM
Sensor Composition
Sensor Description
ID sensor Used to measure the amount of toner that adhered on the OPC drum
TD Sensor Used to measure the toner density in the developer
ID Sensor
An ID sensor consists of a light-receiving element located at the opposite position of LED.
It detects the amount of toner adhered using reflection from the LED.
ID sensor is fixed in the right cover of the mainframe and detects the patch density formed on the
center of the OPC drum.
TD Sensor
In this model, a non-contact toner density (TD) sensor, which we call µ sensor, is used for the
toner density control.
The TD sensor is attached on the lower side of the development unit. Unlike HST sensor, the
board of TD sensor is exposed. So there is a cover around the sensor to protect the sensor and
to maintain a good contact condition of the sensor and development unit.
The TD sensor measures the permeability of the developer without contacting from outside of the
case, and converts the measured value to the toner density.
According to the toner density measured by this sensor, the proper amount of toner is supplied to
the developer.
SM 7-88 D284/D285/D286/D287/D288/D289
Process Control
A counter corresponding to the frequency is used as the unit of TD sensor output. Thus, unlike
HST sensor which directly detects Vt, the TD sensor output is converted into Vt for the toner
Operation
supply control.
Smart
Panel
In the TD sensor, there is an ID chip storing the machine identification information, the running
distance information of Development unit and PCU, and other information used by the image
density control.
SM 7-89 D284/D285/D286/D287/D288/D289
Energy Save
The area shaded grey in this diagram represents the amount of energy that is saved when the
timers are at the default settings. If the timers are changed, then the energy saved will be
different. For example, if the timers are all set to 60 min., the grey area will disappear, and no
energy is saved before 60 min. expires.
SM 7-90 D284/D285/D286/D287/D288/D289
Energy Save
Operation
Specifies whether Fusing Unit Off mode is enabled or not.
Smart
Panel
When Fusing Unit Off mode is enabled, the display is on but the fusing unit is off to save energy.
The machine requires roughly the same time as warm-up time to recover from Fusing Unit Off
mode.
Default: [Off]
If [Fusing Unit Off Mode (Energy Saving) On/Off] is set to [On], you can specify when to exit
Fusing Unit Off mode and the time to elapse before entering Fusing Unit Off mode.
If [Exit Fusing Unit Off Mode] is set to [On Printing], the machine exits Fusing Unit Off mode
when printing is performed.
If [Exit Fusing Unit Off Mode] is set to [On Operating Control Panel], the machine exits Fusing
Unit Off mode when a key other than the copy function key is pressed on the control panel of the
machine.
If printing is performed with the copy function or a key in the copy function is pressed on the
control panel of the machine, the machine exits Fusing Unit Off mode regardless of this setting. If
the timer is set to [On], you can set the time from 10 seconds to 240 minutes, using the number
keys.
SM 7-91 D284/D285/D286/D287/D288/D289
Energy Save
• The time it takes to switch out from energy saving functions and electrical
consumption may differ depending on the conditions and environment of the
machine.
SM 7-92 D284/D285/D286/D287/D288/D289
Energy Save
State Description
1 Standby/Printing • State where normal operation is possible after warm-up
•
Operation
State during printing
Smart
Panel
2 Printing State when printing with the backlight of the operation panel turned off
state/Panel OFF
3 Fusing OFF State where the Standby Fusing OFF state is entered when the time set
with the "Fusing Unit Off Mode (Energy Saving) On/Off" setting of the
User Tools has elapsed.
• State where the operation panel is flashing and the fusing
heater is OFF.
• The bottom plate of the paper feed tray is raised.
4 Quiet state Quiet state is entered when the Energy Saving key is pressed or the time
set with the "Sleep Mode Timer" of the User Tools has elapsed. This is a
temporary energy saving state before entering sleep mode.
• Basically, no homing (initialization) of peripheral devices is
performed.
• The bottom plate of the paper feed tray is raised.
• The fusing heater is turned OFF.
5 Engine OFF Entered from Quiet state with internal timer.
(Sleep mode) • The relevant power systems (24V, 12V, 5V) are turned OFF
at the same time as the fusing heater.
• When receiving a fax or printing is performed in engine OFF
state, warm-up is started and printing is performed while the
backlight of the operation panel is turned OFF.
6 STR state Supplying of power and clock to the CPU and peripheral chips on the
(Sleep mode) controller board is stopped.
7 Pre-recovery The Pre-recovery state is entered from STR state when the Proximity
Sensor detects presence of a person.
This is the Energy Saving state where the power of the operation panel
and HDD is ON and the power of the engine is OFF, but the backlight of
the operation panel LCD is off.
Device state for each Energy Saving state
State Energy Operation Engine HDD CTL
Saving LED panel (Printer/Scanner)
LCD
Standby/Printing ON ON ON ON ON
Printing state/Panel ON OFF ON ON ON
OFF (Only scanner is in Quiet
state)
SM 7-93 D284/D285/D286/D287/D288/D289
Energy Save
Transition of operation panel to Energy Saving when [Energy Saving Recvry. for
Business Applicatn.] is [On (Energy Saving)]
Normally, the Energy Saving state of the operation panel LCD changes in step with the energy
saving state of the MFP/LP main unit, but to support the scenario where an application that does
not use the engine (printer/scanner) is executed from the operation panel, the Energy Saving
state of the operation panel is transitioned through the three states ON, OFF, and Sleep with its
internal timer when [Energy Saving Recvry. for Business Applicatn.] is [On (Energy Saving)].
SM 7-94 D284/D285/D286/D287/D288/D289
Energy Save
SP Name Description
004 Printing Time scanner engine are running or warming up
Operation
SP8-961- Printing Time Cumulative time of the state in which the plotter engine is running
Smart
Panel
005
SP8-961- Reading Time Cumulative time of the state in which the scanner engine is
006 running
SP8-961- Eng Waiting Time Cumulative time of state in which the power state of the engine is
007 Standby state
SP8-961- Low Power State Not used for this machine
008 Time
SP8-961- Quiet State Time Cumulative time of the state in which the power state of the
009 engine is Quiet state
SP8-961- Heater Off State Cumulative time of the state in which the power state of the
010 Time engine is Fusing OFF state
SP8-961- LCD on Time Cumulative time of the state in which the backlight of the LCD is
011 on.
SP 8941 (Machine Status) keeps a record of the amount of time that the machine spends in each
mode.
SP8-941- Operation Cumulative time of the state in which the engine state notification is
001 Time enabled.
The state in which the engine is not running (such as when storing to
HD only with the controller) is excluded from the running state.
SP8-941- Standby Cumulative time of the state in which the engine state is not running.
002 Time
SP8-941- Low Power Not used for this machine
003 Time
SP8-941- Sleep mode Cumulative time in Sleep Mode state.
004 time
SP8-941- Off Mode Cumulative time in which the Energy Saving state of the device is
005 Time Engine OFF state.
SP8-941- Down time Cumulative time in which the device is disabled because itself or its
006 to 009 component is in the following state.
• SP8-941-006: SC (excluding mode SC)
• SP8-941-007: Jam (plotter)
• SP8-941-008: Jam (scanner)
• SP8-941-009: Supply/PM unit end
SM 7-95 D284/D285/D286/D287/D288/D289
Energy Save
With this data, and the power consumption values from the specifications, we can estimate the
amount of energy that is used by the machine.
This should only be used as a reference value, because the power consumption specifications
are measured in a controlled environment with a constant power supply.
To get an exact measurement at the customer’s site, a watt meter must be used to measure the
actual energy consumed.
To use SP8941 to calculate the energy consumed:
• At the start of the measurement period, read the values of SP8-941-001 to 005.
• At the end of the measurement period, read the values of SP8-941-001 to 005
again.
• Find the amount of time spent in each mode (subtract the earlier measurement
from the later measurement).
• Multiply this by the power consumption spec for each mode.
• Convert the result to kWh (kilowatt hours)
7.11.5 RECOMMENDATION
We recommend that the default settings related to energy saving should be kept.
• If the customer requests that these settings should be changed, please explain that
their energy costs could increase, and that they should consider the effects on the
environment of extra energy use.
SM 7-96 D284/D285/D286/D287/D288/D289
Adobe PS vs. Clone PS
Operation
Smart
Panel
This machine is equipped with a clone program for emulating Adobe PostScript/PDF (hereafter
“Clone PS”) as a standard feature. So, by default, it can perform printing using PostScript 3 and
PDF Direct Print, in addition to RPCS.
• What is Clone PS?
Based on the specifications of PostScript/PDF languages developed by Adobe, clone
programs for interpretation of PostScript and PDF documents have been created by
various companies other than Adobe. While the original program sold by the developer
of the language is named Adobe PS, compatible programs made by other
manufacturers are called clones. Strictly speaking, these clones must be fully
compatible with the original program; however, they are called clones even if they have
some differences, because they cannot completely imitate the original.
Clone PS is basically designed to perform similar functions to Adobe PS, except for
several differences such as inability to use Adobe fonts.
• Adobe PS, previously offered as an optional product for past models, is available
again as an option. (It comes in an SD card, as was the case for former models.)
• Clone PS and Adobe PS cannot be run simultaneously.
• The same printer driver can be used for Clone PS and Adobe PS.
• Clone PS emulates Adobe PostScript 3 version 3017. (The version of Adobe PS
used in the SD card option is v. 3018.)
• For the PDF Direct Print function, Clone PS emulates Adobe PDF version 1.7.
SM 7-97 D284/D285/D286/D287/D288/D289
Adobe PS vs. Clone PS
SM 7-98 D284/D285/D286/D287/D288/D289
Adobe PS vs. Clone PS
Operation
Version
Smart
Panel
When PostScript3 Unit Type M29(Adobe PS) is installed:
Clone PS only:
SM 7-99 D284/D285/D286/D287/D288/D289
Adobe PS vs. Clone PS
SM 7-100 D284/D285/D286/D287/D288/D289
Adobe PS vs. Clone PS
Example 2
PS LetterGothic
Operation
type
Smart
Panel
Adobe
PS
Clone
PS
When LetterGothic is originally used, Clone PS substitutes it with LetterGothic-Regular.
In this case, the character spacing differs from that in the original data.
Example 3
PS Chicago
type
Adobe
PS
Clone
PS
Clone PS does not support alternative fonts for Chicago; instead, the Courier font (*) is
used. (The font shape differs significantly from Chicago.)
* Since Courier itself is named among the Adobe PS device fonts, Clone PS substitutes
it with an alternative font, NimbusMonoPS-Regular.
SM 7-101 D284/D285/D286/D287/D288/D289
Adobe PS vs. Clone PS
If the customer often prints data containing Adobe fonts that are almost the same in terms of
spacing and shape as their substitutes, the confirmation screen appears every time printing is
performed, making the printing operation cumbersome. In such a case, the font change
confirmation screen can be hidden.
• User Tools icon on Home screen > Machine Features > Printer Features > PS
Menu > Font Change Confirmation
SM 7-102 D284/D285/D286/D287/D288/D289
Adobe PS vs. Clone PS
Operation
27 AvantGarde-BookOblique URWGothic-BookOblique
Smart
Panel
28 AvantGarde-Demi URWGothic-Demi
29 AvantGarde-DemiOblique URWGothic-DemiOblique
30 Bodoni NimbusMonoPS-Regular
31 Bodoni-Italic NimbusMonoPS-Regular
32 Bodoni-Bold NimbusMonoPS-Regular
33 Bodoni-BoldItalic NimbusMonoPS-Regular
34 Bodoni-Poster NimbusMonoPS-Regular
35 Bodoni-PosterCompressed NimbusMonoPS-Regular
36 Bookman-Light URWBookman-Light
37 Bookman-LightItalic URWBookman-LightItalic
38 Bookman-Demi URWBookman-Demi
39 Bookman-DemiItalic URWBookman-DemiItalic
40 Carta NimbusMonoPS-Regular
41 Chicago NimbusMonoPS-Regular
42 Clarendon NimbusMonoPS-Regular
43 Clarendon-Light NimbusMonoPS-Regular
44 Clarendon-Bold NimbusMonoPS-Regular
45 CooperBlack NimbusMonoPS-Regular
46 CooperBlack-Italic NimbusMonoPS-Regular
47 Copperplate-ThirtyTwoBC NimbusMonoPS-Regular
48 Copperplate-ThirtyThreeBC NimbusMonoPS-Regular
49 Coronet-Regular NimbusMonoPS-Regular
50 Eurostile NimbusMonoPS-Regular
51 Eurostile-Bold NimbusMonoPS-Regular
52 Eurostile-ExtendedTwo NimbusMonoPS-Regular
53 Eurostile-BoldExtendedTwo NimbusMonoPS-Regular
54 Geneva NimbusMonoPS-Regular
55 GillSans NimbusMonoPS-Regular
56 GillSans-Italic NimbusMonoPS-Regular
57 GillSans-Bold NimbusMonoPS-Regular
58 GillSans-BoldItalic NimbusMonoPS-Regular
59 GillSans-Condensed NimbusMonoPS-Regular
60 GillSans-BoldCondensed NimbusMonoPS-Regular
61 GillSans-Light NimbusMonoPS-Regular
62 GillSans-LightItalic NimbusMonoPS-Regular
SM 7-103 D284/D285/D286/D287/D288/D289
Adobe PS vs. Clone PS
SM 7-104 D284/D285/D286/D287/D288/D289
Adobe PS vs. Clone PS
Operation
101 NewYork NimbusMonoPS-Regular
Smart
Panel
102 Optima NimbusMonoPS-Regular
103 Optima-Italic NimbusMonoPS-Regular
104 Optima-Bold NimbusMonoPS-Regular
105 Optima-BoldItalic NimbusMonoPS-Regular
106 Oxford NimbusMonoPS-Regular
107 Palatino-Roman Palladio-Roman
108 Palatino-Italic Palladio-Italic
109 Palatino-Bold Palladio-Bold
110 Palatino-BoldItalic Palladio-BoldItalic
111 StempelGaramond-Roman NimbusMonoPS-Regular
112 StempelGaramond-Italic NimbusMonoPS-Regular
113 StempelGaramond-Bold NimbusMonoPS-Regular
114 StempelGaramond-BoldItalic NimbusMonoPS-Regular
115 Tekton NimbusMonoPS-Regular
116 TimesNewRomanPSMT NimbusRomanNo9-Regular
117 TimesNewRomanPS-ItalicMT NimbusRomanNo9-Italic
118 TimesNewRomanPS-BoldMT NimbusRomanNo9-Bold
119 TimesNewRomanPS-BoldItalicMT NimbusRomanNo9-BoldItalic
120 Univers NimbusMonoPS-Regular
121 Univers-Oblique NimbusMonoPS-Regular
122 Univers-Bold URWClassicSans-Bold
123 Univers-BoldOblique NimbusMonoPS-Regular
124 Univers-Light NimbusMonoPS-Regular
125 Univers-LightOblique NimbusMonoPS-Regular
126 Univers-Condensed NimbusMonoPS-Regular
127 Univers-CondensedOblique NimbusMonoPS-Regular
128 Univers-CondensedBold NimbusMonoPS-Regular
129 Univers-CondensedBoldOblique NimbusMonoPS-Regular
130 Univers-Extended NimbusMonoPS-Regular
131 Univers-ExtendedObl NimbusMonoPS-Regular
132 Univers-BoldExt NimbusMonoPS-Regular
133 Univers-BoldExtObl NimbusMonoPS-Regular
134 Wingdings-Regular URWDingbats
135 ZapfChancery-MediumItalic URWChancery-MediumItalic
136 ZapfDingbats Dingbats
SM 7-105 D284/D285/D286/D287/D288/D289
Adobe PS vs. Clone PS
As shown below, there are differences in available driver functions between Adobe PS and Clone
PS.
1. Font Substitution Table (Applicable only to driver for Windows OS)
Start > Device and Printer > Printer Properties > Device Settings
For Clone PS, the Font Substitution Table under the Device Settings menu will not be
displayed. Clone PS has font substitution table data similar to that of Adobe PS, and
performs font replacement as appropriate.
To disable font replacement, go to Printing Preferences > Detailed Settings > “Print
Quality: Option” > “True Type Font:” option, and select “Download as SoftFont”.
2. Fonts used for unauthorized copy prevention (Common to drivers for Windows OS
and Mac OS X)
The watermark text used for unauthorized copy prevention consists of a device font.
The range of available fonts varies between Adobe PS and Clone PS because of the
difference in available device fonts.
Adobe PS provides a choice from 136 fonts while 3 fonts are selectable for Clone PS.
SM 7-106 D284/D285/D286/D287/D288/D289
Adobe PS vs. Clone PS
3. “User Setting” for dithering (Common to drivers for Windows OS and Mac OS X)
Clone PS ignores the “User Setting” option for dithering and performs dithering in the
Operation
same manner as when the “Automatic” setting (*) is selected.
Smart
Panel
* “Text Priority” is selected for text, and “Photo” for graphic objects and image objects.
In the driver menu for Mac OS X, the “User Setting” option is shown at half brightness
and cannot be selected.
SM 7-107 D284/D285/D286/D287/D288/D289
D284/D285/D286/D287/D288/D289
SERVICE MANUAL APPENDICES
VER. 1.0
Latest Release: -
Initial Release: November, 2016
Copyright (c) 2016 Ricoh Co.,Ltd.
Rev. 08/12/2021
D284/D285/D286/D287/D288/D289
APPENDICES
TABLE OF CONTENTS
SM Appendices i M0A0
Specifications
SM Appendices ii D284/D285/D286/D287/D288/D289
Specifications
1. SPECIFICATIONS
1.1 MACHINE SPECIFICATIONS
1.1.1 Mainframe
Item Spec.
Configuration Desktop
Hard disk 320 GB
Photosensitivity type OPC drum
Original scanning One-dimensional solid-state scanning system through CCD
Copy process Laser beam scanning and electro-photographic printing
Development Laser beam scanning and electro-photographic printing
Fusing Direct Heating (DH) fusing
Resolution • Scanning originals: 600 dpi
• Printing: 600 dpi
Exposure glass Stationary original exposure type
Original reference position Rear left corner
Warm-up time (23 °C • Normal mode: 54 seconds
(73.4 °F), rated voltage) • Quick mode: 20 seconds
Originals Sheet, book, three-dimensional object
Maximum original size • NA: 11x17 SEF
• EU/Asia: A3 SEF
Paper size (Tray 1-4) Plain Paper 1–Thick Paper 4
(Paper sizes that can be detected automatically.)
• NA
A4 SEF, A5 LEF,B5 JIS SEF, 11x17 SEF, 8 1/2” x14 SEF, 8 1/2” x11
SEF/LEF, 7 1/4” x10 1/2” LEF, 8 1/2” x13 2/5” SEF
• EU/Asia
A3 SEF, A4 SEF/LEF, A5 LEF, B4 JIS SEF,B5 JIS SEF/LEF, 8 1/2”
x11 SEF
Plain Paper 1–Thick Paper 4
(Select the paper size using the Tray Paper Settings menu. Adjust the
supporting side fence before loading B4 JIS SEF, A3 SEF, or 11x17
SEF paper into Trays 3–4.)
• NA
A3 SEF, A4 LEF, A5 SEF, A6 SEF, B4 JIS SEF,B5 JIS LEF, B6 JIS
SEF, 8 1/2” x14 SEF, 8 1/2” x13 SEF, 8 1/4” x13 SEF, 8x13 SEF,
Item Spec.
8x10 SEF, 7 /4” x10 /2” SEF, 5 1/2” x8 1/2” SEF, 8K SEF, 16K
1 1
Item Spec.
/4” x14 SEF, 8 /4” x13 SEF, 8x13 SEF, 8x10 SEF, 7 1/4” x10 1/2”
1 1
Item Spec.
Paper size (Large capacity Plain Paper 1–Thick Paper 4
tray (LCT)) • NA
8 1/2” x11 LEF
• EU/Asia
A4 LEF
Plain Paper 1–Thick Paper 4
(To load paper any of the sizes specified above, contact your service
representative.)
• NA
A4 LEF, B5 JIS LEF
• EU/Asia
B5 JIS LEF, 8 1/2” x11 LEF
Paper size (Duplex) A3 SEF, A4 SEF/LEF, A5 SEF/LEF, A6 SEF, B4 JIS SEF,B5 JIS
SEF/LEF, B6 JIS SEF, 11x17 SEF, 8 1/2” x14 SEF, 8 1/2” x13 SEF, 8 1/2”
x11 SEF/LEF, 8 1/4” x14 SEF, 8 1/4” x13 SEF, 8x13 SEF, 8x10 SEF, 7
/4” x10 1/2” SEF/LEF, 5 1/2” x8 1/2” SEF, 8K SEF, 16K SEF/LEF, 12x18
1
Item Spec.
from tray 1, on the MP 4055: 4.0 seconds
exposure glass) MP 5055: 2.9 seconds
MP 6055: 2.9 seconds
Item Spec.
• Translucent paper
1 sheet
• Label paper (adhesive labels)
30 sheets
• Envelopes
10 sheets
Tray 3 (LCT)
1000 sheets x 2
Large capacity tray (LCT)
500 sheets
Power requirements • NA
120–127 V, 12 A, 60 Hz
• EU/Asia
220–240 V, 8 A, 50/60 Hz
Dimensions NA
• Models equipped with the ARDF (W x D x H up to ADF):
587 x 665 x 913 mm (23.2 x 26.2 x 36.0 inches)
• Models equipped with the one-pass duplex scanning DF (W x D x
H up to ADF):
587 x 665 x 963 mm (23.2 x 26.2 x 38.0 inches)
EU
• Models equipped with the ARDF (W x D x H up to ADF):
587 x 665 x 913 mm (23.2 x 26.2 x 36.0 inches)
• Models equipped with the one-pass duplex scanning ADF (W x D
x H up to ADF):
587 x 665 x 963 mm (23.2 x 26.2 x 38.0 inches)
Asia
• Models equipped with the exposure glass cover (W x D x H up to
exposure glass):
587 x 665 x 788 mm (23.2 x 26.2 x 31.1 inches)
• Models equipped with the ARDF (W x D x H up to ADF):
587 x 665 x 913 mm (23.2 x 26.2 x 36.0 inches)
• Models equipped with the one-pass duplex scanning ADF (W x D
x H up to ADF):
587 x 665 x 963 mm (23.2 x 26.2 x 38.0 inches)
Space for main unit (W x D) • Models equipped with the ARDF
(including the paper trays, 1,149 x 1,160 mm (45.3 x 45.7 inches)
Item Spec.
bypass tray, and output • Models equipped with the one-pass duplex scanning ADF
trays) 1,149 x 1,205 mm (45.3 x 47.5 inches)
• Main unit without the ADF
1,149 x1,104 mm (45.3 x 43.5 inches)
Weight NA
• MP 2555/ 3055/ 3555:
Approx. 62.5 kg (137.8 lb.)
• MP 2555/ 3055/ 3555 (Models equipped with the ARDF):
Approx. 71.5 kg (157.6 lb.)
• MP 4055/ 5055/ 6055:
Approx. 76.5 kg (168.7 lb.)
EU
• MP 2555/ 3055/ 3555/ 4055/ 5055 (Models equipped with the
ARDF):
Approx. 71.5 kg (157.6 lb.)
• MP 2555/ 3055/ 3555/ 4055/ 5055 (Models equipped with the one-
pass duplex scanning ADF):
Approx. 76.5 kg (168.7 lb.)
• MP 6055:
Approx. 76.5 kg (168.7 lb.)
Asia
• MP 2555/ 3055/ 3555/ 4055/ 5055:
Approx. 62.5 kg (137.8 lb.)
• MP 6055:
Approx. 76.5 kg (168.7 lb.)
HDD
HDD 73GB
Maximum 9,000 pages
(The total number of pages that can be stored with all functions
combined.)
Copier/A4 original 9,000 pages
Printer/A4/600 dpi, 2 bits 9,000 pages
Scanner/Full Color/A4/200 9,000 pages
dpi, 8 bits/JPEG (In the printer and scanner modes, the number of pages that can be
stored depends on the print image and the original.)
Stored documents
maximum 3,000 pages
Item Spec.
Number of pages supported by memory sorting
Maximum 2,000 pages
Copier/A4 original 2,000 pages
Printer/A4/600 dpi, 2 bits 2,000 pages
(In the printer mode, the number of pages that can be sorted depends
on the print image.)
Noise emission
Sound power level (NA)
Item Spec.
Devices corresponding to USB 2.0 Standard
• The maximum length for the cable connecting the machine to an Ethernet network is 100 meters.
Item Spec.
Scan speed (the machine When using the E-mail, Scan to Folder, WSD (Push Type), or Scan to
equipped with the one- Removable device (Original size: A4 LEF, 8 1/2” x11 LEF, Resolution: 200
pass duplex scanning dpi/300 dpi)
ADF) • When scanning one-sided originals
Black and white: 110 pages/minute
• When scanning two-sided originals
Black and white: 180 pages/minute
(Original Type: B & W: Text / Line Art, Compression (Black & White):
MMR, ITU-T No1 Chart)
• When scanning one-sided originals
Full Color: 110 pages/minute
• When scanning two-sided originals
Full Color: 180 pages/minute
(Original Type: Full Color: Text / Photo, Compression (Gray Scale /
Full Color): Default, Original Chart)
Scanning speed differs depending on the following; operating
environment of the machine and computer, scan settings, and the
content of originals (denser images require more time).
Tone • Black and white: 2 tones
• Full color / Gray scale: 256 tones
Basic scanning resolution 200 dpi
Image compression type TIFF (MH, MR, MMR, JBIG2)
for black and white (two-
value)
Image compression type JPEG
for gray scale/full color
Interface • Standard
Ethernet interface (1000BASE-T/100BASE-TX/10BASE-T)
USB 2.0 (Type A) port (on the control panel)
SD card slot (on the control panel)
• Option
IEEE 802.11a/b/g/n wireless LAN interface
Network protocol TCP/IP
Selectable scanning 100 dpi, 200 dpi, 300 dpi, 400 dpi, 600 dpi
resolutions when using
the E-mail function
Protocol for sending e- POP, SMTP, IMAP4
Item Spec.
mail
Sendable file formats TIFF, JPEG, PDF, High Compression PDF, PDF/A
when using the E-mail When you select [PDF], [High Compression PDF], or [PDF/A] for the file
function format, you can attach a digital signature. You can also specify the
security settings for [PDF] or [High Compression PDF]. For details, see
“Specifying Digital Signature for PDF files”, “Security Settings for PDF
Files”, Scan.
Selectable scanning 100 dpi, 200 dpi, 300 dpi, 400 dpi, 600 dpi
resolutions when using
the Scan to Folder
function
Protocol for Scan to SMB, FTP
Folder
Sendable file formats TIFF, JPEG, PDF, High Compression PDF, PDF/A
when using the Scan to When you select [PDF], [High Compression PDF], or [PDF/A] for the file
Folder function format, you can attach a digital signature. You can also specify the
security settings for [PDF] or [High Compression PDF]. For details, see
“Specifying Digital Signature for PDF files”, “Security Settings for PDF
Files”, Scan.
WSD Supported.
DSM Supported.
Selectable scanning 100–1,200 dpi
resolution when using
TWAIN scanner
Protocol for TWAIN TCP/IP
scanner
Operating system for Windows Vista/7/8/8.1/10, Windows Server 2008/2008 R2/2012/2012 R2
TWAIN scanner (TWAIN scanner runs in 32-bit compatible mode on a 64-bit operating
system, so TWAIN scanner is not compatible with 64-bit applications.
Use it with 32-bit applications.)
Selectable scanning 100–1,200 dpi
resolutions when using
WIA scanner
Protocol for WIA scanner TCP/IP
Operating system for WIA Windows Vista (SP1 or later)/7/8/8.1/10, Windows Server 2008/2008
scanner R2/2012/2012 R2
(WIA scanner can function under both 32- and 64-bit operating systems.)
• Some applications may require installation of the PCL 5c printer driver. In this case, you can
install PCL 5c without having to install PCL 6.
• Adobe PostScript printer driver allows the computer to communicate with the printer using a
printer language. PPD files allow the printer driver to enable specific printer functions.
Bypass Trays
Size (W x L) [mm] LCT Bypass
Region (EU/AA) NA EU/AA NA EU/AA
A3 SEF (297 x 420) - - E J
A4 SEF (210 x 297) - - E J
A4 LEF (297 x 210) K H E J
A5 SEF (148 x 210) - - E J
A5 LEF (210 x 148 ) - - J J
A6 SEF (105 x 148) - - E J
B4 SEF (257 x 364) - - E J
B5 SEF (182 x 257) - - J J
B5 LEF (257 x 182 ) K K E J
B6 SEF (128 x 182 ) - - E J
DLT SEF (11" x 17") - - J E
Legal SEF (8 /2" x 14")
1
- - G1 E
Foolscap SEF (81/2" x 13") - - E E
LT SEF (81/2" x 11") - - J1 E
LT LEF (11" x 81/2") H K J E
Gov. LG SEF (81/4" x 14") - - E E
Folio SEF (8 /4" x 13")
1
- - E E
*1 Even the paper size is in the range or available sizes for duplex, envelopes cannot be done so.
Main unit tray, 1-bin tray, Internal shift tray SH3070, Side tray
Size (W x L) [mm] Main unit 1 bin tray Internal shift tray Side Tray
tray SH3070
Main unit Upper Shift Shifting Bridge upper Side
tray tray exit tray
A3 SEF (297 x 420) A A A A A A
A4 SEF (210 x 297) A A A A A A
A4 LEF (297 x 210) A A A A A A
A5 SEF (148 x 210) A A A A A A
A5 LEF (210 x 148 ) A A A A A A
A6 SEF (105 x 148) A B*1 A*1 A A*1 A*1
B4 SEF (257 x 364) A A A A A A
B5 SEF (182 x 257) A A A A A A
B5 LEF (257 x 182 ) A A A A A A
B6 SEF (128 x 182 ) A B*1 A*1 A A*1 A*1
DLT SEF (11" x 17") A A A A A A
Legal SEF (8 /2" x 14")
1
A A A A A A
Foolscap SEF (81/2" x A A A A A A
13")
LT SEF (81/2" x 11") A A A A A A
LT LEF (11" x 81/2") A A A A A A
Size (W x L) [mm] Main unit 1 bin tray Internal shift tray Side Tray
tray SH3070
Main unit Upper Shift Shifting Bridge upper Side
tray tray exit tray
Gov. LG SEF (81/4" x A A A A A A
14")
Folio SEF (81/4" x 13") A A A A A A
F/GL SEF (8" x 13") A A A A A A
Eng Quatro SEF (8" x A A A A A A
10")
Executive SEF (71/4" x A A A A A A
101/2")
Executive LEF (101/2" x A A A A A A
71/4")
HLT SEF (51/2" x 81/2") A A A A A A
Com10 SEF (104.8 x A B A*1
A A *1, 3
B
241.3)
Com10 LEF (241.3 x A B A*1 A A*1, 3, 4 -
104.8)
Monarch SEF (98.4 x A B A*1 A A*1, 3 B
190.5)
Monarch LEF (190.5 x A B A*1 A A*1, 3, 4 -
98.4)
C5 SEF (162 x 229) A B A*1 A A*1, 3 B
Size (W x L) [mm] Main unit 1 bin tray Internal shift tray Side Tray
tray SH3070
Main unit Upper Shift Shifting Bridge upper Side
tray tray exit tray
12" x 18" SEF - A*1 A*1 B A A
11" x 15" SEF A A A A A A
10" x 14" SEF A A A A A A
8.5” x 13.4” SEF A A A A A A
Shift: The paper is fed out to the shift tray, but without shifting.
Shifting: The paper is fed out to the shift tray, and the shifting function is used.
Executive LEF A A A 50 - - - -
(10 /2" x 7 /4")
1 1
Finisher SR3230/SR3240
Size (W Paper exit Half Staple Punch
x L) fold
[mm] Proof/shi shiftin Hal Middl Single Staplin Saddl Saddl EU2 NA2 NA3
ft g f e fold /Doubl g e e SC4 Hole EU4
fol e amoun stitch stitch Hole s Hole
d stitch t amou s s
nt
A3 SEF A A A A*2 A 50 A 20 A A A
(297 x
420)
A4 SEF A A A A*2 A 50 A 20 A B -
(210 x
297)
A4 LEF A A - - A 50 - - A A A
71/4")
HLT A A - - - - - - A A -
SEF
(51/2" x
81/2")
Com10 - - - - - - - - - - -
SEF
(104.8 x
241.3)
Com10 - - - - - - - - - - -
LEF
(241.3 x
104.8)
Monarc - - - - - - - - - - -
h SEF
(98.4 x
190.5)
Monarc - - - - - - - - - - -
h LEF
(190.5 x
98.4)
C5 SEF - - - - - - - - - - -
(162 x
229)
C5 LEF - - - - - - - - - - -
(229 x
162)
C6 SEF - - - - - - - - - - -
(114 x
162)
Bridge Unit
Size (W x L) [mm] Paper exit Bridge
Bridge upper paper exit Finisher Bridge
A3 SEF (297 x 420) A A
A4 SEF (210 x 297) A A
A4 LEF (297 x 210) A A
A5 SEF (148 x 210) A A
A5 LEF (210 x 148 ) A A
A6 SEF (105 x 148) A A
B4 SEF (257 x 364) A A
B5 SEF (182 x 257) A A
B5 LEF (257 x 182 ) A A
B6 SEF (128 x 182 ) A A
DLT SEF (11" x 17") A A
Legal SEF (81/2" x 14") A A
Foolscap SEF (8 /2" x 13")
1
A A
LT SEF (81/2" x 11") A A
LT LEF (11" x 81/2") A A
Gov. LG SEF (8 /4" x 14")
1
A A
Folio SEF (81/4" x 13") A A
F/GL SEF (8" x 13") A A
Eng Quatro SEF (8" x 10") A A
Executive SEF (71/4" x 101/2") A A
Executive LEF (10 /2" x 7 /4")
1 1
A A
HLT SEF (51/2" x 81/2") A A
Com10 SEF (104.8 x 241.3) A*1, 3 -
Size (W x L) [mm] Paper exit Fold-supporting paper size (for folding one sheet)
Z-fold Half fold Letter fold in/Letter fold out
B6 SEF (128 x 182 ) A - - -
DLT SEF (11" x 17") A A A A
Legal SEF (81/2" x 14") A A A A
Foolscap SEF (81/2" x 13") A - - -
LT SEF (8 /2" x 11")
1
A A A A
LT LEF (11" x 81/2") A - - -
Gov. LG SEF (81/4" x 14") A - - -
Folio SEF (8 /4" x 13")
1
A - - -
F/GL SEF (8" x 13") A - - -
Eng Quatro SEF (8" x 10") A - - -
Executive SEF (71/4" x 101/2") A - - -
Executive LEF (101/2" x 71/4") A - - -
HLT SEF (5 /2" x 8 /2")
1 1
A - - -
Com10 SEF (104.8 x 241.3) B*1,3,4 - - -
Com10 LEF (241.3 x 104.8) B*1,3,4 - - -
Monarch SEF (98.4 x 190.5) B *1,3,4
- - -
Monarch LEF (190.5 x 98.4) B*1,3,4 - - -
C5 SEF (162 x 229) B *1,3,4
- - -
C5 LEF (229 x 162) B*1,3,4 - - -
C6 SEF (114 x 162) B*1,3,4 - - -
C6LEF (162 x 114) B *1,3,4
- - -
DL Env SEF (110 x 220) B*1,3,4 - - -
DL Env LEF (220 x 110) B*1,3,4 - - -
8K SEF (267 x 390) A A A -
16K SEF (195 x 267 ) A - - -
16K LEF (267 x 195 ) A - - -
12" x 18" SEF - - - -
11" x 15" SEF A - - -
10" x 14" SEF A - - -
8.5” x 13.4” SEF A A A A
For the unit with a finisher
Size (W x L) [mm] Paper exit Fold-supporting paper size (for folding one
sheet)
Fold Finisher Z-fold Half fold Letter fold in/Letter fold out
tray
A3 SEF (297 x 420) A*6 A A A A
Size (W x L) [mm] Paper exit Fold-supporting paper size (for folding one
sheet)
Fold Finisher Z-fold Half fold Letter fold in/Letter fold out
tray
A4 SEF (210 x 297) A*6 A A A A
A4 LEF (297 x 210) A*7 A - - -
A5 SEF (148 x 210) - A - - -
A5 LEF (210 x 148 ) A*7 A - - -
A6 SEF (105 x 148) - A - - -
B4 SEF (257 x 364) A*6 A A A -
B5 SEF (182 x 257) - A - - -
B5 LEF (257 x 182 ) A *7
A - - -
B6 SEF (128 x 182 ) - A - - -
DLT SEF (11" x 17") A*6 A A A A
Legal SEF (81/2" x 14") A*6 A A A A
Foolscap SEF (81/2" x 13") - A - - -
LT SEF (8 /2" x 11")
1
A *6
A A A A
LT LEF (11" x 81/2") A*7 A - - -
Gov. LG SEF (81/4" x 14") - A - - -
Folio SEF (8 /4" x 13")
1
- A - - -
F/GL SEF (8" x 13") - A - - -
Eng Quatro SEF (8" x 10") - A - - -
Executive SEF (71/4" x - A - - -
101/2")
Executive LEF (101/2" x - A - - -
71/4")
HLT SEF (51/2" x 81/2") - A - - -
Com10 SEF (104.8 x 241.3) B*1,3,4 - - - -
Com10 LEF (241.3 x 104.8) B*1,3,4 - - - -
Monarch SEF (98.4 x 190.5) B *1,3,4
- - - -
Monarch LEF (190.5 x 98.4) B*1,3,4 - - - -
C5 SEF (162 x 229) B*1,3,4 - - - -
C5 LEF (229 x 162) B*1,3,4 - - - -
C6 SEF (114 x 162) B*1,3,4 - - - -
C6LEF (162 x 114) B *1,3,4
- - - -
DL Env SEF (110 x 220) B*1,3,4 - - - -
DL Env LEF (220 x 110) B*1,3,4 - - - -
8K SEF (267 x 390) A *6
A A A -
Size (W x L) [mm] Paper exit Fold-supporting paper size (for folding one
sheet)
Fold Finisher Z-fold Half fold Letter fold in/Letter fold out
tray
16K SEF (195 x 267 ) - A - - -
16K LEF (267 x 195 ) A*7 A - - -
12" x 18" SEF A*8 A - A -
11" x 15" SEF - A - - -
10" x 14" SEF - A - - -
8.5” x 13.4” SEF A*6 A A A A
Remarks:
A Paper through, paper exit available.
B Will not guarantee, but paper can go through or exit.
- Not available.
Item Specification
Dimensions 546×523×170 mm
(width×depth×height)
Mass 12.8kg or less
Paper size for the A3 SEF, B4 JIS SEF, A4 SEF/LEF, B5 JIS SEF, /LEF, A5 SEF/LEF, B6 JIS
finisher shift tray: SEF, A6 SEF, 12 x 18 SEF, 11 x 17 SEF, 11 x 15 SEF, 10 x 14 SEF, 8 1/2 x
14 SEF, 8 1/2 x 13 LEF, 8 1/2 x 11 SEF/LEF, 8 1/4 x 14 SEF, 8 1/4 x 13
SEF, 8 x 13 SEF, 8 x 10 SEF, 7 1/4 x 10 1/2 SEF/LEF, 5 1/2 x 8 1/2 SEF,
8K SEF, 16K SEF/LEF, SRA3 SEF, SRA4 SEF/LEF, 8 1/2 x 13 2/5 LEF,
custom size
Paper weight for the 52–300 g/m2 (14 lb. Bond–110 lb. Cover)
finisher shift tray:
Paper sizes that can be A3 SEF, A4 SEF/LEF, A5 SEF/LEF, B4 JIS SEF, B5 JIS SEF/LEF, B6 JIS
shifted when delivered SEF, 12 x 18 SEF, 11 x 17 SEF, 11 x 15 SEF, 10 x 14 SEF, 8 1/2 x 14 SEF,
to the finisher shift tray: 8 1/2 x 13 LEF, 8 1/2 x 11 SLF/LEF, 8 1/4 x 14 SEF, 8 1/4 x 13 SEF,
8 x 13 SEF, 8 x 10 SEF, 7 1/4 x 10 1/2 SEF/LEF, 5 1/2 x 8 1/2 SEF, 8K
SEF, 16K SEF/LEF, SRA4 LEF, 8 1/2 x 13 2/5 LEF, custom size
Paper weight that can 52–300 g/m2 (14 lb. Bond–110 lb. Cover)
be shifted when
delivered to the finisher
shift tray:
Stack capacity for the 1,000 sheets: A4, 81/2 x 11 or smaller
finisher shift tray (80 500 sheets: B4 JIS, 81/2 x 14 or larger
g/m , 20 lb. Bond):
2
Staple paper size: A3 SEF, B4 JIS SEF, A4 SEF/LEF, B5 JIS SEF/LEF, 11 x 17 SEF, 11 x 15
SEF, 10 x 14 SEF, 8 1/2 x 14 SEF, 8 1/2 x 11 SEF/LEF, 7 1/4 x 10 1/2
SEF/LEF, 8 x 13 SEF, 8 1/2 x 13 LEF, 8 1/4 x 14 SEF, 8 1/4 x 13 SEF, 8 x
10 SEF, 12 x 18 SEF, 8K SEF, 16K SEF/LEF, 8 1/2 x 13 2/5 LEF, custom
size
Staple paper weight: • Stapling with staples: 52–105 g/m2 (14–28 lb. Bond)
• Staple-free stapling: 64–80 g/m2 (17–20 lb. Bond)
You can use two sheets of paper weighing up to 216 g/m2 (80 lb. Cover)
per set as cover sheets.
Staple capacity (80 • Without Mixed Size:
g/m , 20 lb. Bond):
2
30 sheets:
A3 SEF, B4 JIS SEF, 11 x 17 SEF, 8 1/2 x 14 SEF, 8 x 13 SEF, 8 1/2 x
13 LEF, 8 1/4 x 14 SEF, 8 1/4 x 13 SEF, 11 x 15 SEF, 10 x 14 SEF, 8K
SEF, 12 x 18 SEF, 8 1/2 x 13 2/5 LEF
50 sheets:
A4 SEF/LEF, B5 JIS SEF/LEF, 8 1/2 x 11 SEF/LEF, 8 x 10 SEF, 7 1/4
x 10 1/2 SEF/LEF, 16K SEF/LEF
• With Mixed Size:
22 sheets:
Paper weight for the 52–300 g/m2 (14 lb. Bond–110 lb. Cover)
finisher shift tray:
Paper sizes that can be A3 SEF, A4 SEF/LEF, A5 SEF, B4 JIS SEF, B5 JIS SEF, B6 JIS SEF, 12 x
shifted when delivered 18 SEF, 11 x 17 SEF, 11 x 15 SEF, 10 x 14 SEF, 8 1/2 x 14 SEF, 8 1/2 x 13
to the finisher shift tray: LEF, 8 1/2 x 11 SEF/LEF, 8 1/4 x 14 SEF, 8 1/4 x 13 SEF, 8 x 13 SEF, 8 x
10 SEF, 7 1/4 x 10 1/2 SEF/LEF, 5 1/2 x 8 1/2 SEF, 8K SEF, 16K SEF/LEF
SRA4 LEF, 8 1/2 x 13 2/5 LEF
Paper weight that can 52–300 g/m2 (14 lb. Bond–110 lb. Cover)
be shifted when
delivered to the finisher
shift tray:
Stack capacity for the 1,000 sheets: A4, 81/2 x 14 or smaller
finisher shift tray (80 500 sheets: B4 JIS, 81/2 x 14 or larger
g/m2, 20 lb. Bond):
Staple paper size: A3 SEF, B4 JIS SEF, A4 SEF/LEF, B5 JIS SEF/LEF, 11 x 17 SEF, 11 x 15
SEF, 10 x 14 SEF, 8 1/2 x 14 SEF, 8 1/2 x 11 SEF/LEF, 7 1/4 x 10 1/2
SEF/LEF, 8 x 13 SEF, 8B 1/2 x 13 LEF, 8 1/4 x 14 SEF, 8 1/4 x 13 SEF, 8 x
10 SEF, 12 x 18 SEF, 8K SEF, 16K SEF/LEF, 8 1/2 x 13 2/5 LEF, custom
size
Staple paper weight: 52–105 g/m2 (14-28 lb. Bond)
You can use two sheets of paper weighing up to 216 g/m2 (80 lb. Cover)
per set as cover sheets.
Staple capacity (80 • Without Mixed Size:
g/m2, 20 lb. Bond): 30 sheets:
A3 SEF, B4 JIS SEF, 11 x 17 SEF, 8 1/2 x 14 SEF, 8 x 13 SEF, 8 1/2 x
13 LEF, 8 1/4 x 14 SEF, 8 1/4 x 13 SEF, 11 x 15 SEF, 10 x 14 SEF, 8K
SEF, 12 x 18 SEF, 8 1/2 x 13 2/5 LEF
50 sheets:
A4 SEF/LEF, B5 JIS SEF/LEF, 8 1/2 x 11 SEF/LEF, 8 x 10 SEF, 7 1/4
x 10 1/2 SEF/LEF, 16K SEF/LEF
• With Mixed Size:
22 sheets:
A3 SEF/A4 LEF, B4 JIS SEF/B5 JIS SEF, 11 x 17 SEF/8 1/2 x 11 SEF
Stack capacity after • Without Mixed Size:
stapling (80 g/m2, 20 lb. • 2–9 sheets: 100 sets (A4 LEF, B5 JIS LEF, 8 1/2 x 11 LEF)
Bond): • 10–50 sheets: 100–20 sets (A4 LEF, B5 JIS LEF, 8 1/2 x 11 LEF)
• 10–50 sheets: 50–10 sets (A4 SEF, B5 JIS SEF, 8 1/2 x 11 SEF)
• 2–9 sheets: 50 sets (A3 SEF, A4 SEF, B4 JIS SEF, B5 JIS SEF,
Paper size for the A3 SEF, B4 JIS SEF, A4 SEF/LEF, B5 JIS SEF/LEF, A5 SEF/LEF, B6 JIS
finisher shift tray: SEF, A6 SEF, 12 x 18 SEF, 11 x 17 SEF, 11 x 15 SEF, 10 x 14 SEF, 8 1/2 x
14 SEF, 8 1/2 x 13 LEF, 8 1/2 x 11 SEF/LEF, 8 1/4 x 14 SEF, 8 1/4 x 13
SEF, 8 x 13 SEF, 8 x 10 SEF, 5 1/2 x 8 1/2 SEF, 7 1/4 x 10 1/2 SEF/LEF,
8K SEF, 16K SEF/LEF, SRA3 SEF, SRA4 SEF/LEF, 8 1/2 x 13 2/5 LEF,
custom size
Paper weight for the 52–300 g/m2 (14 lb. Bond–110 lb. Cover)
finisher shift tray:
Paper sizes that can be A3 SEF, A4 SEF/LEF, A5 SEF/LEF, B4 JIS SEF, B5 JIS SEF/LEF, B6 JIS
shifted when delivered SEF, 12 x 18 SEF, 11 x 17 SEF, 11 x 15 SEF, 10 x 14 SEF, 8 1/2 x 14 SEF,
to the finisher shift tray: 8 1/2 x 13 LEF, 8 1/2 x 11 SEF/LEF, 8 1/4 x 14 SEF, 8 1/4 x 13 SEF, 8 x 13
SEF, 8 x 10 SEF, 5 1/2 x 8 1/2 SEF, 7 1/4 x 10 1/2 SEF/LEF, 8K SEF, 16K
SEF/LEF, SRA4 LEF, 8 1/2 x 13 2/5 LEF, custom size
Paper weight that can 52–300 g/m2 (14 lb. Bond–110 lb. Cover)
be shifted when
delivered to the finisher
shift tray:
Stack capacity for the • 3,000 sheets: A4 SEF, 8 1/2 x 11 SEF
finisher shift tray (80 • 1,500 sheets: A3 SEF, B4 JIS SEF, A4 LEF, B5 JIS SEF/LEF, 12 x 18
g/m2, 20 lb. Bond): SEF, 11 x 17 SEF, 8 1/2 x 14 SEF, 8 1/2 x 11 LEF, SRA3LEF
• 500 sheets: A5 SEF
• 100 sheets: A5 LEF, B6 JIS SEF, A6 SEF, 5 1/2 x 8 1/2 SEF
Staple paper size: A3 SEF, B4 JIS SEF, A4 SEF/LEF, B5 JIS SEF/LEF, 11 x 17 SEF, 11 x 15
SEF, 10 x 14LEF, 8 1/2 x 14 SEF, 8 1/2 x 11 SEF/LEF, 7 1/4 x 10 1/2
SEF/LEF, 8 x 13 SEF, 8 1/2 x 13 LEF, 8 1/4 x 14 SEF, 8 1/4 x 13 SEF, 8 x
10 SEF, 8K SEF, 16K SEF/LEF, 8 1/2 x 13 2/5 LEF, custom size
Staple paper weight: 52–105 g/m2 (14–28 lb. Bond)
You can use two sheets of paper weighing up to 256 g/m2 (140 lb. Index)
per set as cover sheets.
Staple capacity (80 • Without Mixed Size:
g/m2, 20 lb. Bond): 50 sheets:
A3 SEF, A4 SEF/LEF, B4 JIS SEF, B5 JIS SEF/LEF, 11 x 17 SEF, 8
1/2 x 14 SEF, 8 x 13 SEF, 8 1/2 x 13 LEF, 8 1/2 x 11 SEF/LEF, 8 x 10
SEF, 7 1/4 x 10 1/2 SEF/LEF, 8 1/4 x 14 SEF, 8 1/4 x 13 SEF, 11 x 15
SEF, 10 x 14 SEF, 8K SEF, 16K SEF/LEF, 8 1/2 x 13 2/5 LEF
• With Mixed Size:
50 sheets:
A3 SEF/A4 LEF, B4 JIS SEF/B5 JIS SEF, 11 x 17 SEF/8 1/2 x 11 SEF
Stack capacity after Without Mixed Size:
stapling (80 g/m , 20 lb.
2
• 2–19 sheets: 150 sets (A4 LEF, 8 1/2 x 11 LEF)
Bond): • 20–50 sheets: 150–46 sets (A4 LEF, 8 1/2 x 11 LEF)
• 2–14 sheets: 100 sets (A4 SEF, B5 JIS SEF/SEF, 8 1/2 x 11 SEF)
• 15–50 sheets: 100–23 sets (A4 SEF, B5 JIS SEF/SEF, 8 1/2 x
11 ;SEF)
• 2–14 sheets: 100 sets (other size paper)
• 15–50 sheets: 100–23 sets (other size paper)
With Mixed Size:
• 2–50 sheets: 23 sets (A3 SEF/A4 LEF, B4 JIS SEF/B5 JIS SEF, 11 x
17 SEF/8 1/2 x 11 SEF)
Staple position: 4 positions (Top, Top Slant, Bottom, 2 Staples)
Power consumption: 64 W (Power is supplied from the main unit.)
Dimensions (W x D x 657 x 613 x 960 mm (25.9 x 24.2 x 37.8 inches)
H):
Weight: • Approx. 34 kg (75.0 lb.) (without punch unit)
• Approx. 39 kg (86.0 lb.) (with punch unit)
Paper size for the A3 SEF 1, B4 JIS SEF, A4 SEF/LEF, B5 JIS SEF/LEF, A5, B6 JIS SEF, A6,
finisher shift tray: 12 x 18 SEF, 11 x 17 SEF, 11 x 15 SEF, 10 x 14 SEF, 81/2 x 14 SEF, 81/2
x 13 SEF, 81/2 x 11 SEF/LEF, 81/4 x 14 SEF, 81/4 x 13 SEF, 8 x 13 SEF, 8
x 10 SEF, 51/2 x 81/2 SEF, 71/4 x 101/2 SEF/LEF, 8K SEF, 16K SEF/LEF,
SRA3 SEF, SRA4 SEF/LEF, 8 1/2 x 13 2/5 LEF, custom size
Paper weight for the 52–300 g/m2 (14 lb. Bond–110 lb. Cover)
Item Specification
Linear velocity 73-450 mm/sec
Sizes which can be handled Upper paper output: Paper width 90-320 mm, Paper feed direction
length 148-600 mm
Left paper output: Paper width 90-320 mm, Paper feed direction length
148-457.2 mm
Paper thicknesses Upper paper output and left paper output are 52-300g/m2.
Upper paper output 250 sheets (A4, 81/2"×11" or smaller), 80g/m2
capacity 125 sheets (B4, 81/2"×14" or larger), 80g/m2
Left paper output capacity 125 sheets, 80g/m2
Power source Supplied from main printer (24V DC±10%, 5V DC ±5%).
Maximum power Less than 12W
consumption
Dimensions Smaller than 800×549×156 mm
(width×depth×height)
Weight Less than 3.8 kg (not including paper, packaging materials, and other
items in package)
Item Specification
Type Case installation, paper ejection tray displacement system
Linear velocity 73-450 mm/sec
Sizes which can be A3 SEF, A4 SEF, A4 LEF, A5 SEF, A5 LEF, A6 SEF, B4 SEF, B5 SEF,
accommodated B5 LEF, B6 SEF, 11"×17" SEF, 81/2"×14" SEF, 81/2"×11" SEF,
81/2"×11" LEF, 51/2"×81/2" SEF, 12"×18" SEF, undefined size
Width: 90-320 mm, length*2:148-600 mm (stack quality is guaranteed
to 432 mm)
Paper thicknesses which can 52-300g/m2
be accommodated
Sizes which can be shifted A3 SEF, A4 LEF, A4 SEF, A5 LEF, A5 SEF, A6 SEF, B4 SEF, B5 LEF,
B5 SEF, B6 SEF, 11"×17" SEF, 81/2"×14" SEF, 81/2"×11" LEF,
81/2"×11" SEF, 51/2"×81/2" SEF, 12"×18" SEF
Item Specification
Width: 90-320 mm, length :148-600 mm (stack quality is guaranteed
*2
to 432 mm)
No. of bins 1 bin (can be shifted)
No. of sheets which can be A4, 81/2”×11” or smaller: 250
accommodated*1 B4, 81/2”×14” or larger: 125
Power source Supplied from main printer (24V DC±10%, 5V DC ±5%).
Maximum power 4.3W
consumption
Dimensions 420×489×107 mm (except for projecting parts)
(width×depth×height)
Weight Less than 1.4 kg
(not including packaging materials and other items in package)
Service life 1200k sheets or 5 years
*1 80g/m2 or less (paper exceeding 80g/m2 is calculated by weight)
*2 Up to 1280 mm in SP mode.
Item Specification
Type Cabinet installation, paper received from right
Linear velocity 73-512 mm/sec
Sizes which can be SRA3 SEF, A3 SEF, A4 SEF, A4 LEF, A5 SEF, A5 LEF, A6 SEF, B4 SEF,
accommodated B5 SEF, B5 LEF, B6 SEF, 12"×18" SEF, 11"×17" SEF, 81/2"×14" SEF,
Item Specification
8 /2"×11" SEF, 8 /2"×11" LEF, 51/2"×81/2" SEF, undefined size
1 1
Paper weight: 60–169 g/m2 (16 lb. Bond –90 lb. Index)
Item Specification
SEF, 12 × 18 SEF*, SRA3 SEF*, 81/2 × 132/5SEF
*12×18 SEF and SRA3 SEF papers can be delivered only if the finisher is
connected beyond the internal multi-fold unit.
• With Letter Fold-out, and Letter Fold-in:
A3 SEF, A4 SEF, 11 × 17 SEF, 81/2 × 14 SEF, 81/2 × 11 SEF, 81/2 × 132/5
SEF
Paper weight: 64 - 105 g/m2 (17 - 28 lb. Bond)
Power Power is supplied from the main unit.
requirements:
Power 40 W
consumption:
Dimensions (W × D • Without Finisher:
× H): • When the tray is stowed:
612 × 555 × 184 mm (9.5 × 21.9 × 7.3 inches)
• When the tray is extended:
714 × 555 × 242 mm (28.2 × 21.9 × 9.6 inches)
• With Finisher:
420 × 555 × 152 mm (16.6 × 21.9 × 6.0 inches)
Weight: Approx. 15 kg (33.1 lb.)
2. PREVENTIVE MAINTENANCE
2.1 PREVENTIVE MAINTENANCE
2.1.1 Preventive Maintenance Items
Mainframe: MP 3555/3055/2555
Item 120K 240K 360K EM Life Note
Scanner
Exposure Glass - C/I/L - C/I/L - Clean with a cleaning cloth.
- Do not clean with alcohol. Doing so may
Sheet-through - C/I/L - C/I/L - leave a whitish trace that affects image
Exposure Glass scanning.
Shield Glass - - - C/I/L Clean with an optics cloth.
PCU
Developer R - - - - Clear the PM counter.
Development C/I/L - - - - Clean
Roller
Development Filter R - - - - Clear the PM counter.
Development Case C/I/L - - - - Clean the guide plate and remove spots
where toner adheres.
Development C/I/L - - C/I/L - Remove dust.
Entrance Seal
Development Side R - - - -
Seal
Doctor Blade C/I/L - - - - Remove adhering developer.
Development - R - - -
Mainframe: MP 6055/5055/4055
Item 160K 320K 480K EM Life Note
Scanner
Exposure Glass - C/I/L - C/I/L - Clean with a cleaning cloth.
Sheet-through - C/I/L - C/I/L - Do not clean with alcohol. Doing so may
Exposure Glass leave a whitish trace that affects image
scanning.
Shield Glass - - - C/I/L - Clean with an optics cloth.
PCU
Developer R - - - - Clear the PM counter.
Development C/I/L - - - - Clean
Roller
Development Filter R - - - - Clear the PM counter.
Development Case C/I/L - - - - Clean guide plate and spots where toner
adheres.
Development C/I/L - - C/I/L - Remove dust.
Entrance Seal
Development Side R - - - -
Seal
Doctor Blade C/I/L - - - - Remove adhering developer.
Development - R - - - Clear the PM counter.
Bearing
Charge Roller R - - - -
Charge Roller R - - - -
Cleaner
Cleaning Blade R - - - -
Cleaning Blade C/I/L - - - -
Side Seal
Cleaning Entrance C/I/L - - - -
Seal
OPC Drum R - - - - Clear the PM counter.
Pick-off Pawl R - - - -
Waste Toner Bottle R - - - - Replace when waste toner full is
detected.
Clear the PM counter.
SPDF DF3100
Item EM Note
Paper Feed Roller C Wipe with a cloth dampened with ethyl alcohol.
Pick-up Roller C
Separation Roller C
Relay Rollers C
Bottom Plate Pad C Remove dust with dry cloth.
Sensors C
LCIT PB3170/PB3230/RT3030
Item EM Note
Paper Feed Roller C Wipe with a cloth dampened with ethyl alcohol.
Pick-up Roller C
Separation Roller C
Relay Rollers C
Bottom Plate Pad C Remove dust with dry cloth.
Sensors C
Item EM Note
Rollers C Wipe with a cloth dampened with ethyl alcohol.
Copy Tray C Clean with a damp cloth, and then wipe with a dry cloth.
Sensors C Clean with a blower brush.
Bearings C Lubricate with silicone oils when noise occurred.
Item EM Note
Rollers C Wipe with a cloth dampened with ethyl alcohol.
Item EM Note
Exit Tray C Clean with a damp cloth, and then wipe with a dry cloth.
Item EM Note
Rollers C Wipe with a cloth dampened with ethyl alcohol.
Sensors C Remove dusts with dry cloth.
Item EM Note
Bearings C Lubricate with Silicone Grease G-501 when noise occurs.
Driven rollers C Wipe with a damp cloth, then a dry cloth.
Fold rollers C
Paper exit rollers C
Paper sensor C Remove paper dust with a blower brush or the corner of a triangular-
folded cloth.
Paper transport C Wipe with a damp cloth, then a dry cloth.
rollers
Trays C
Item EM Note
Drive rollers C Wipe with a cloth dampened with ethyl alcohol.
Item EM Note
Driven rollers C
Quenching C
brush
Bearings C Lubricate with Silicone Grease G-501 when noise occurs.
Sensors C Clean with a blower brush.
Stapler R Replace when the staple counter in the logging data reached 500k.
(Corner) Staple a few times to test after replacement.
Punch R Replace the unit when the punch reaches the end of life, i.e., when the
number of punched sheets exceeds one million.
Punch dust C Discard paper dust when the hopper is detected to be full.
This Punch Unit is for the Booklet Finisher SR3240 (D3BB)/Finisher SR3230 (D3BA)
2400K 3000K 4000K EM Note
Punch Waste Hopper I I I I Remove and empty
Punch Unit C Replace after 1000k punches.
Item EM Notes
Rollers C Wipe with a cloth dampened with ethyl alcohol.
Sensors C Clean with a blower brush.
Stapler R Replace when staple counter on logging data reached 200 thousand times.
Bearings C Lubricate with silicone oils when noise occurred.
Item EM Notes
Rollers C Wipe with a cloth dampened with ethyl alcohol.
Sensors C Clean with a blower brush.
Stapler R Replace when staple counter on logging data reached 200 thousand times.
Related SP Codes
is used under the target usage conditions (ACV, color ratio, P/J, and C/O). So, these parts are
categorized not as PM parts but as yield parts (EM parts). The parts with “(R)” in this table are yield
parts.
Chart: A4 (LT)/5%
Mode: 4 copies / original (prints/job)
Ratio 30%
Environment: Normal temperature and humidity
Yield may change depending on circumstances and print conditions.
Symbol keys: C: Clean, R: Replace, L: Lubricant, I: Inspect, U: Unique for this model,
Mainframe:
3. SP MODE TABLES
3.1 SP GROUP 1000
SP Large Category Small Category ENG or [Min to
No. CTL Max/Init./Step]
1-001- Leading Edge Tray1: Thin ENG [ -9 to 9 / 0 / 0.1mm]
001 Registration
1-001- Leading Edge Tray1: Plain ENG [ -9 to 9 / 0 / 0.1mm]
002 Registration
1-001- Leading Edge Tray1: Mid-thick ENG [ -9 to 9 / 0 / 0.1mm]
003 Registration
1-001- Leading Edge Tray1: Thick 1 ENG [ -9 to 9 / 0 / 0.1mm]
004 Registration
1-001- Leading Edge Tray1: Thick 2 ENG [ -9 to 9 / 0 / 0.1mm]
005 Registration
1-001- Leading Edge Tray1: Thick 3 ENG [ -9 to 9 / 0 / 0.1mm]
006 Registration
1-001- Leading Edge Tray1: Thick 4 ENG [ -9 to 9 / 0 / 0.1mm]
007 Registration
1-001- Leading Edge Tray2: Thin ENG [ -9 to 9 / 0 / 0.1mm]
008 Registration
1-001- Leading Edge Tray2: Plain ENG [ -9 to 9 / 0 / 0.1mm]
009 Registration
1-001- Leading Edge Tray2: Mid-thick ENG [ -9 to 9 / 0 / 0.1mm]
010 Registration
1-001- Leading Edge Tray2: Thick 1 ENG [ -9 to 9 / 0 / 0.1mm]
011 Registration
1-001- Leading Edge Tray2: Thick 2 ENG [ -9 to 9 / 0 / 0.1mm]
012 Registration
1-001- Leading Edge Tray2: Thick 3 ENG [ -9 to 9 / 0 / 0.1mm]
013 Registration
1-001- Leading Edge Tray2: Thick 4 ENG [ -9 to 9 / 0 / 0.1mm]
014 Registration
1-001- Leading Edge By-pass: Thin ENG [ -9 to 9 / 0 / 0.1mm]
015 Registration
1-001- Leading Edge By-pass: Plain ENG [ -9 to 9 / 0 / 0.1mm]
016 Registration
10 and larger
11 Succeed -
Result(Normal)
ID Sensor Output
23 Vsg_reg<Min(Max)
error(Positive reflect)
20 and larger
ID Sensor ID Sensor output
24 Vsg_dif<Min(Max)
error(Diffusion reflect)
52 K5 error(Max) K5>Max
53 K5 error(Min) K5<Min
Residual potential: Vr
62 Vr>Max
error
60 and lager
Potential adjust Electrified potential: Vd Vd can not be adjusted in
63
adjust error target range.
3-531- Non-useTime Procon :Set Non-use Time Setting ENG* [ 0 to 1440 / 360 /
001 1minute]
3-531- Non-useTime Procon :Set Temperature Range ENG* [ 0 to 99 / 10 / 1deg]
002
3-531- Non-useTime Procon :Set Relative Humidity Range ENG* [ 0 to 99 / 50 / 1%RH]
003
3-531- Non-useTime Procon :Set Absolute Humidity Range ENG* [ 0 to 99 / 6 / 1g/m3]
004
3-531- Non-useTime Procon :Set Maximum Execution ENG* [ 0 to 99 / 10 / 1times]
005 Number
3-533- Interrupt ProCon :Set Interval:Set:BW ENG* [ 0 to 5000 / 100 /
001 1sheets]
3-533- Interrupt ProCon :Set Interval:Disp:BW ENG* [ 0 to 5000 / 100 /
002 1sheets]
3-533- Interrupt ProCon :Set Corr(Short):BW ENG* [ 0 to 1 / 0.5 / 0.01]
003
3-533- Interrupt ProCon :Set Corr(Mid):BW ENG* [ 0 to 1 / 1 / 0.01]
004
3-534- JobEnd ProCon :Set Interval:Set:BW ENG* [ 0 to 5000 / 100 /
001 1sheets]
3-534- JobEnd ProCon :Set Interval:Disp:BW ENG* [ 0 to 5000 / 100 /
002 1sheets]
3-534- JobEnd ProCon :Set Corr(Short):BW ENG* [ 0 to 1 / 0.5 / 0.01]
003
3-534- JobEnd ProCon :Set Corr(Mid):BW ENG* [ 0 to 1 / 1 / 0.01]
004
3-551- Select Recycle/Waste Select Status ENG* [ 0 to 1 / 0 / 1]
010
3-600- Select ProCon Potential Control ENG* [ 0 to 1 / 1 / 1]
001 0: OFF
1: ON
3-611- Chrg DC Control Std Speed ENG* [ 300 to 2000 / 790 / 1-V]
001
3-612- Dev DC Control Std Speed ENG* [ 200 to 800 / 590 / 1-V]
001
3-613- LD Power Control PrcsCntrlCorrect ENG* [ 0 to 200 / 130 / 1%]
101
2 A collate type (shift or normal) will be applied to all jobs that do not explicitly define a
collate type.
Note: If #5-0 is enabled, this BitSwitch has no effect.
bit [PCL5e/c,PS]: PDL Auto Switching Enabled Disabled
3 Enables/Disables the MFPs ability to change the PDL processor mid-job.
Some host systems submit jobs that contain both PS and PCL5e/c. If Auto PDL
switching is disabled, these jobs will not be printed properly.
bit DFU - -
4
bit DFU - -
5
bit DFU - -
6
bit DFU - -
7
Filter".
Note: The main purpose of this BitSw is for troubleshooting the effects of SDK
applications on data.
bit [PS] PS Criteria Pattern3 Pattern1
3 Change the number of PS criterion used by the PS interpreter to determine whether a
job is PS data or not.
For details, refer to “Printing Features”.
bit Increase max. number of stored jobs. Disabled Enabled
4 (100) (750)
Changes the maximum number of jobs that can be stored on the HDD. The default
(disabled) is 100. If this is enabled, the max. will be raised to 750 or 1000 depending
on the model.
bit DFU - -
5
bit Method for determining the image rotation for the Disabled Enabled
6 edge to bind on.
If enabled, the image rotation will be performed as they were in the specifications of
older models for the binding of pages of mixed orientation jobs.
The old models are below:
- PCL: Pre-04A models
- PS/PDF/RPCS:Pre-05S models
bit Letterhead mode printing Disabled Enabled
7 (Duplex)
Routes all pages through the duplex unit.
If this is disabled, simplex pages or the last page of an odd-paged duplex job, are not
routed through the duplex unit. This could result in problems with letterhead/pre-printed
pages.
Only affects pages specified as Letterhead paper.
bit 7 DFU - -
bit DFU - -
5
bit DFU - -
6
bit [PDF]: Orientation Auto Detect Enabled Disabled
7 Function
Automatically chooses page orientations of PDF jobs (Landscape or Portrait) based
on the content.
completed printing. This causes the page counter to be incremented after the first copy
and then again at the end of the job.
1: JOB END is sent by the device to the client after the last copy has finished printing.
This causes the page counter to be incremented at the end of each job.
bit Display UTF-8 text in the operation panel Enabled Disabled
5 Enabled (=0):
Text composed of UTF-8 characters can be displayed in the operation panel.
Disabled (=1):
UTF-8 characters cannot be displayed in the operation panel.
For example, job names are sometimes stored in the MIB using UTF-8 encoded
characters. When these are displayed on the operation panel, they will be garbled
unless this BitSw is enabled (=0).
bit Disable super option Enabled Disabled
6 Switches super option disable on / off. It this is On, multiple jobs are grouped at LPR
port. PJL settings are enabled even jobs that are specified queue names are sent.
bit Enable/Disable Print from USB/SD's Preview Enabled Disabled
7 function
Determines whether Print from USB/SD will have the Preview function.
Enabled (=0): Print from USB/SD will have the Preview function.
Disabled (=1): Print from USB/SD will not have the Preview function.
jobs cannot be added to the queue until the stored job has been completely printed.
bit Allow use of Store and Skip Errored Job if Does not allow Allows SSEJ
6 connected to an external charge device. SSEJ with ECD with ECD
If this is 0, Store and Skip Errored Job (SSEJ) will be automatically disabled if an
external charge device is connected.
Note: We do not officially support enabling this bitsw (1). Use it at your own risk.
bit Job cancels remaining pages when the paid- Job does not Job cancels
7 for pages have been printed on an external cancel
charge device
When setting 1 is enabled, after printing the paid-for pages on an external charge
device, the job that includes any remaining pages will be canceled.
This setting will prevent the next user from printing the unnecessary pages from the
previous user's print job.
bit DFU - -
2
bit Change the behavior of the center staple Cancel the Continue to
3 job print
This Bit Switch can change the behavior of the center staple when the maximum
number of sheets for stapling is exceeded.
0 (default): The job is canceled, and an error is recorded in the log.
1: The job is not canceled and is produced. How the job is produced in any behavior
depends on the type of finisher.
bit Add "Apply Auto Paper Select" is the condition that Disabled Enabled
4 decides if the device's paper size or paper type
should be overwritten.
If this BitSwitch is set to "1" (enabled), the "Apply Auto Paper Select" setting will decide
if the paper size or paper type that is specified in the device settings should be
overwritten by the job's commands when "Tray Setting Priority" is set to
"Driver/Command" or "Any Type".
- Apply Auto Paper Select = OFF: Overwritten (priority is given to the job’s commands)
- Apply Auto Paper Select = ON: Not overwritten (priority is given to the device settings)
bit DFU - -
5
bit DFU - -
6
bit DFU - -
7
1117 [Airprint]
1-117-001 - CTL* [ 0 or 1 / 0 / 1 / step ]
ADF
6007 [ADF INPUT Check]
6-007-001 Original Length 1 (B5 Detection Sensor) ENG [ 0 to 1 / 0 / 1]
6-007-002 Original Length 2 (A4 Detection Sensor) ENG [ 0 to 1 / 0 / 1]
6-007-003 Original Length 3 (LG Detection Sensor) ENG [ 0 to 1 / 0 / 1]
6-007-004 Original Width 1 ENG [ 0 to 1 / 0 / 1]
6-007-005 Original Width 2 ENG [ 0 to 1 / 0 / 1]
6-007-006 Original Width 3 ENG [ 0 to 1 / 0 / 1]
6-007-007 Original Width 4 ENG [ 0 to 1 / 0 / 1]
6-007-008 Original Width 5 ENG [ 0 to 1 / 0 / 1]
6-007-009 Original Detection ENG [ 0 to 1 / 0 / 1]
6-007-011 Skew Correction ENG [ 0 to 1 / 0 / 1]
6-007-013 Registration Sensor ENG [ 0 to 1 / 0 / 1]
6-007-014 Exit Sensor ENG [ 0 to 1 / 0 / 1]
6-007-015 Feed Cover Sensor ENG [ 0 to 1 / 0 / 1]
6-007-016 Lift Up Sensor ENG [ 0 to 1 / 0 / 1]
6-007-023 Rear Edge Detection ENG [ 0 to 1 / 0 / 1]
Finisher
6123 [INPUT Check: 2K/3K FIN]
6-123-001 Entrance Sensor ENG [ 0 to 1 / 0 / 1]
6-123-002 Horizontal Transport Sensor ENG [ 0 to 1 / 0 / 1]
6-123-003 Switchback Transport Sensor ENG [ 0 to 1 / 0 / 1]
6-123-004 Proof Tray Exit Sensor ENG [ 0 to 1 / 0 / 1]
6-123-005 Shift Tray Exit Sensor ENG [ 0 to 1 / 0 / 1]
6-123-006 Booklet Stapler Exit Sensor ENG [ 0 to 1 / 0 / 1]
6-123-007 Paper Exit Open/Close Guide HP Sensor ENG [ 0 to 1 / 0 / 1]
6-123-008 Punch HP Sensor ENG [ 0 to 1 / 0 / 1]
6-123-009 Punch Move HP Sensor ENG [ 0 to 1 / 0 / 1]
6-123-010 S-to-S Registration Detection HP Sensor ENG [ 0 to 1 / 0 / 1]
6-123-011 Lower Junction Solenoid HP Sensor ENG [ 0 to 1 / 0 / 1]
6-123-012 Jogger HP Sensor ENG [ 0 to 1 / 0 / 1]
6-123-013 Positioning Roller HP Sensor ENG [ 0 to 1 / 0 / 1]
6-123-014 Feed-out HP Sensor ENG [ 0 to 1 / 0 / 1]
6-123-015 Stapler Moving HP Sensor ENG [ 0 to 1 / 0 / 1]
6-123-016 Booklet Stapler HP Sensor ENG [ 0 to 1 / 0 / 1]
6-123-017 Booklet Jogger HP Sensor ENG [ 0 to 1 / 0 / 1]
6-123-018 Booklet Jog Solenoid HP Sensor ENG [ 0 to 1 / 0 / 1]
Multi-Fold Unit
6322 [INPUT Check]
6-322-001 Registration Sensor ENG [ 0 to 1 / 0 / 1]
0: Sensor Off
1: Sensor On
6-322-002 Folding Junction HP Sensor ENG [ 0 to 1 / 0 / 1]
0: Sensor Off
1: Sensor On
6-322-003 1st 2-direction Paper Feed SN ENG [ 0 to 1 / 0 / 1]
0: Sensor Off
1: Sensor On
6-322-004 2nd 2-direction Paper Feed SN ENG [ 0 to 1 / 0 / 1]
0: Sensor Off
1: Sensor On
6-322-005 Crease Sensor ENG [ 0 to 1 / 0 / 1]
0: Sensor Off
1: Sensor On
6-322-006 Crease HP Sensor ENG [ 0 to 1 / 0 / 1]
0: Sensor Off
1: Sensor On
6-322-007 Top Tray Exit Sensor ENG [ 0 to 1 / 0 / 1]
0: Sensor Off
1: Sensor On
6-322-008 Top Tray Full Sensor 1 ENG [ 0 to 1 / 0 / 1]
0: Sensor Off
1: Sensor On
6-322-009 Top Tray Full Sensor 2 ENG [ 0 to 1 / 0 / 1]
0: Sensor Off
1: Sensor On
6-322-010 Bridge Exit ENG [ 0 to 1 / 0 / 1]
cause a kink to form. If this happens, you will need to replace the fusing sleeve belt unit.
5. Do the reverse of what you did in step 1 (for example, reattach the fusing unit).
ADF
6008 [ADF OUTPUT Check]
6-008-003 Feed Motor Forward ENG [ 0 to 1 / 0 / 1]
6-008-004 Feed Motor Reverse ENG [ 0 to 1 / 0 / 1]
6-008-005 Relay Motor Forward ENG [ 0 to 1 / 0 / 1]
6-008-006 Relay Motor Reverse ENG [ 0 to 1 / 0 / 1]
6-008-011 Inverter Solenoid ENG [ 0 to 1 / 0 / 1]
6-008-012 Stamp ENG [ 0 to 1 / 0 / 1]
6-008-013 Fan Motor ENG [ 0 to 1 / 0 / 1]
6-008-014 Feed Clutch ENG [ 0 to 1 / 0 / 1]
6-008-015 Feed Solenoid ENG [ 0 to 1 / 0 / 1]
Finisher
6124 [OUTPUT Check: 2K/3K FIN]
6-124-001 Entrance Transport Motor ENG [ 0 to 1 / 0 / 1]
6-124-002 Horizontal Transport Motor ENG [ 0 to 1 / 0 / 1]
6-124-003 Pre-Stack Transport Motor ENG [ 0 to 1 / 0 / 1]
6-124-004 ITB Transport Motor ENG [ 0 to 1 / 0 / 1]
6-124-005 Paper Exit Motor ENG [ 0 to 1 / 0 / 1]
6-124-006 Upper Junction Solenoid ENG [ 0 to 1 / 0 / 1]
6-124-007 TE Stack Plate Motor ENG [ 0 to 1 / 0 / 1]
6-124-008 Paper Exit Open/Close Guide Plate Motor ENG [ 0 to 1 / 0 / 1]
6-124-009 Punching Motor ENG [ 0 to 1 / 0 / 1]
6-124-010 Punch Move Motor ENG [ 0 to 1 / 0 / 1]
6-124-011 S-to-S Registration Detection Move Motor ENG [ 0 to 1 / 0 / 1]
6-124-012 Lower Junction Solenoid Motor ENG [ 0 to 1 / 0 / 1]
6-124-013 Jogger Motor ENG [ 0 to 1 / 0 / 1]
6-124-014 Positioning Roller Rotation Motor ENG [ 0 to 1 / 0 / 1]
6-124-015 Feed-out Motor ENG [ 0 to 1 / 0 / 1]
6-124-016 Booklet Stapler Move Motor ENG [ 0 to 1 / 0 / 1]
6-124-017 Corner Stapler Motor ENG [ 0 to 1 / 0 / 1]
6-124-018 Booklet Stapler Jogger Motor ENG [ 0 to 1 / 0 / 1]
6-124-019 Booklet Stapler Jog Solenoid Move Motor ENG [ 0 to 1 / 0 / 1]
6-124-020 Booklet Stapler Standard Fence Motor ENG [ 0 to 1 / 0 / 1]
6-124-021 Booklet Stapler Motor ENG [ 0 to 1 / 0 / 1]
6-124-022 Dynamic Roller Transport Motor ENG [ 0 to 1 / 0 / 1]
6-124-023 Folder Transport Motor ENG [ 0 to 1 / 0 / 1]
6-124-025 Square-fold Motor ENG [ 0 to 1 / 0 / 1]
6-124-026 Tray Lift Motor ENG [ 0 to 1 / 0 / 1]
6-124-027 Shift Motor ENG [ 0 to 1 / 0 / 1]
6-124-028 Front Shift Jogger Motor ENG [ 0 to 1 / 0 / 1]
6-124-029 Rear Shift Jogger Motor ENG [ 0 to 1 / 0 / 1]
6-124-030 Shift Jogger Retraction Motor ENG [ 0 to 1 / 0 / 1]
6-124-031 Drag Roller Vibrating Motor ENG [ 0 to 1 / 0 / 1]
6-124-032 LE Guide Motor ENG [ 0 to 1 / 0 / 1]
6-124-033 Navigation LED (All) ENG [ 0 to 1 / 0 / 1]
Multi-Fold Unit
6323 [OUTPUT Check]
6-323-001 Transport Motor ENG [ 0 to 1 / 0 / 1]
6-323-002 Registration Motor ENG [ 0 to 1 / 0 / 1]
6-323-003 Folding Motor ENG [ 0 to 1 / 0 / 1]
6-323-004 2nd 2-direct Paper Feed Motor ENG [ 0 to 1 / 0 / 1]
6-323-005 JG/Crease Motor ENG [ 0 to 1 / 0 / 1]
6-323-006 Junction Solenoid ENG [ 0 to 1 / 0 / 1]
6-323-007 Navigation LED (All) ENG [ 0 to 1 / 0 / 1]
• Do not operate the machine until the test pattern is printed out completely. Otherwise, SC will
occur.
1. Enter the SP mode then select SP2-109-003.
2. Select test pattern for print from the list then press [OK].
3. When changing density of test pattern, select density with SP2-109-006.
• If select "0" with SP2-109-006, the color adjusted so will not show up in the test pattern.
4. To print, touch "Copy Window", then set settings within the following window for test print (paper
size etc…).
5. Press "Start" key to start test print.
6. After checking test pattern, touch "SP Mode" on the LCD to return to SP mode display.
7. Reset all settings to the default values.
8. Exit SP mode.
No. Pattern No. Pattern
0 None 13 4dot Ind. Pttrn (4dot independent Pattern)
1 1dot Vertical Line 14 Trimming Area
2 2dot Vertical Line 15 Hounds tooth H
3 1dot Horizontal Line 16 Hounds tooth V
4 2dot Horizontal Line 17 Black Band H (Horizontal)
5 Grid Vert (Grid Vert ical Line) 18 Black Band V (Vertical)
6 Grid Horizontal (Grid Horizontal Line) 19 Checker Flag Pattern
7 Grid Pattern Small 20 Grayscale V (Vertical)
8 Grid Pattern Large 21 Grayscale H (Horizontal)
9 Argyle Pattern Small 22 2 Beam Density Pttrn
10 Argyle P:L (Argyle Pattern Large) 23 Full Dot Pattern
11 1dot Ind. Pttrn (1dot independent Pattern) 24 All White Pattern
12 2dot Ind. Pttrn (2dot independent Pattern)
Overview
The Auto PDL Detection function gives the MFP the ability to determine the PDL of a job or of specific
parts of a job. This can be especially useful in cases where the PDL is not specified or if the job
contains multiple PDLs. This is only possible if the job was not created using a driver.
• The printer is unable to detect PCL6 or RPCS. However these are almost always created
using a driver and therefore contain the PJL command specifying the PDL.
detects a trigger mid-job, the previous pages will have already been submitted and will be
output using the previously detected PDL.
• If the PDL cannot be detected by the printer system, then the PDL defaults to the one
configured in "Configuration > Printer Basic Settings > Default Printer Language".
The Printer Language setting and Default Printer Language setting in WIM:
2. PDL switching from PCL5 to PS: performed by the PCL interpreter and the printer system
3. PDL switching from PS to PCL5: performed by the PS interpreter and the printer system
Triggers
Printer system
• Up to 2KB from the start of the job can be searched for triggers.
• "%%" can be added to the PS triggers by configuring Printer Bit Switch 5-3=1
• If a job is identified as PDF, it will be sent to the PS interpreter to be processed as a regular PS
job.
PS interpreter
• Up to 256 bytes from the start of each page can be searched for triggers.
If a string of characters (or binary data) is mistaken as a trigger and an incorrect PDL is applied, the
output will be garbled.
Printer settings, for example the paper size, is incorrectly applied. This can happen when the printer
settings at the beginning of the job are initialized before a PDL switch occurred and no settings were
configured for the rest of the job.
However some customers prefer that "%%" be included as a switching criteria. BitSW5-3=1 should be
used in such a case.
• Used in conjunction with Bit Switch #5-6, Orientation Auto Detect for PS/PDF jobs might cause
unexpected results.
BitSw 9-4=1:
The page count for all copies is output after all copies have been printed.
This emulates more recent HP PCL firmware specs.
For example, consider 3 copies of a 3 page job:
9-4 = 0
@PJL USTATUS JOB
START
NAME="TEST_page1-3"
@PJL USTATUS PAGE
1
@PJL USTATUS PAGE
2
@PJL USTATUS PAGE
3
@PJL USTATUS JOB
END
NAME="TEST_page1-3"
PAGES=3
<comment> The page count of the first copy is returned.</comment>
@PJL USTATUS PAGE
1
@PJL USTATUS PAGE
2
@PJL USTATUS PAGE
3
@PJL USTATUS PAGE
4
@PJL USTATUS PAGE
5
@PJL USTATUS PAGE
6
<comment> The page count of the remaining two copies is returned.</comment>
9-4 = 1
@PJL USTATUS JOB
START
NAME="Microsoft Word - TEST_page1-3"
@PJL USTATUS PAGE
1
@PJL USTATUS PAGE
2
@PJL USTATUS PAGE
3
@PJL USTATUS PAGE
4
@PJL USTATUS PAGE
5
@PJL USTATUS PAGE
6@PJL USTATUS PAGE
7
@PJL USTATUS PAGE
8
@PJL USTATUS PAGE
9
@PJL USTATUS JOB
END
NAME="Microsoft Word - TEST_page1-3"
PAGES=9
<comment> The page count of all three copies is returned.</comment>
Exceptions:
• User Auth.:
If SP 1-012-001 = 0 and if User Auth. (excluding User Code authentication) is enabled, the most
recently used scan destination will only be retained until the user logs out.
• Scanner Auto Reset timer:
Even if SP 1-012-001 = 0 the most recently used scan destination can still be cleared by the
Scanner Auto Reset timer. If the Scanner Auto Reset timer is shorter than the System Auto Reset
timer, then the most recently used scan destination will be cleared when the Scanner Auto Reset
timer elapses.
• Using this option to solve the above problem, the device email address will appear in the
email's "From" field. The email address of the user who sent the email will appear in the
"Reply-to" field.
Explanation
This is an SMTP authentication issue that aborts transmission of an already started Scan to Email.
Currently this has only been reproduced using MS-Exchange server.
MS-Exchange requires that all of the following match:
1. The sender's address in the "MAIL FROM" field. This is also known as the "envelope sender" or
"MIME sender". It is an SMTP command sent at the beginning of the email transmission process.
2. The sender's address in the mail header "From:" field. This appears as "From" in email clients. It is
a part of the email itself.
3. The email address corresponding to the SMTP username used to login into the SMTP server.
When the MFP logins into the SMTP server, the email address of the username 3) will be compared to
1) and 2). If these comparisons fail, authentication will also fail. Exchange server will stop the
transmission procedure, and the "Transmission has failed" message will be returned to the sender.
Typical example
NG case:
SP5-860-022 is Off:
1. The "MAIL FROM" field = device (Fig.1 )
2. The mail header "From:" field = user (Fig.2 )
3. The SMTP username = device (Fig.1 )
When the SMTP server compares 2) and 3) the Exchange Server will stop the transmission procedure.
OK case:
SP5-860 can be used to make the values in the above example, match.
In this example, if SP5-860-022 is On, the user's email address in the mail header '2)' will be replaced
by the Administrator's email address. (see Fig.3 )
To solve the problem, the Administrator's address must be the same as the device's address.
If this is done:
1. The "Mail From: field = device
2. The mail header "From:" field = administrator
3. The SMTP username = device
1,2 and 3 must match and the authentication should be successful.
• The user's email address will still be inserted into the reply-to field.
The device SMTP user name, password, and email address are configurable in [User Tools] > [Machine
Features] > [System Settings] > [File Transfer] > [SMTP Authentication]
User email addresses are configurable in the user configuration of the Address Book.
The administrator email address is configurable in [User Tools] > [Machine Features] > [System
Settings] > [File Transfer] > [Administrator's Email Address]
Case B or Case C with SP=1: All access will be logged as the same user.
VER. 1.0
Latest Release: -
Initial Release: November, 2016
Copyright (c) 2016 Ricoh Co.,Ltd.
Rev. 08/12/2021
SYMBOLS, ABBREVIATIONS
This manual uses several symbols and abbreviations.
Symbols:
Symbol What it means
Clip ring
Screw
Connector
Clamp
E-ring
Flat Flexible Cable
Timing Belt
SEF Short Edge Feed
LEF Long Edge Feed
K Black
C Cyan
M Magenta
Y Yellow
B/W, BW Black and White
FC Full color
SM Appendices i M0A0
D284/D285/D286/D287/D288/D289
SMART OPERATION PANEL 2ND
GENERATION
TABLE OF CONTENTS
SM Appendices i M0A0
Replacement and Adjustment
SM Appendices ii D284/D285/D286/D287/D288/D289
Replacement and Adjustment
• Turn off the main power switch of the MFP and disconnect the power cord.
• After replacing, make sure that all disconnected harnesses are connected up again and
secured in their clamps.
1. Remove the operation panel unit from the MFP.
• For details about how to remove the operation panel unit, refer to the service manual for
the MFP.
2. Remove the hinges [A] [B] from the operation panel.
• By factory default, the following switches of the DIP switch [A] on the micro computer board
are set to ON: No.1, No.3, No.6 and No.7. When installing the operation panel unit, make sure
that the DIP switch setting is correct for the MFP on which you are installing the panel.
• The correct DIP switch setting depends on the MFP. Note the DIP switch settings of the old
operation panel unit before replacing, and apply the same settings to the new Smart Operation
Panel. Below is example for DIP switch settings when the following switches are set to ON:
No.1, No.3, No.6 and No.7 (This is the factory default setting of a service part)
• There are four hooks inside the operation panel unit. Before removing the operation panel
4. Lift the fastener of the LCD I/F cable [A] on the micro computer board side.
5. Remove the LCD I/F cable [A] from the micro computer board.
• Pull out the black part to unlock the connector, and then remove the FFC.
7. Micro computer board [A]
• By factory default, the following switches of the DIP switch [A] on the micro computer board
are set to ON: No.1, No.3, No.6 and No.7. When installing the operation panel unit, make sure
that the DIP switch setting is correct for the MFP on which you are installing the panel.
• The correct DIP switch setting depends on the MFP. Note the DIP switch settings of the old
operation panel unit before replacing, and apply the same settings to the new Smart Operation
Panel.
Below is example for DIP switch settings when the following switches are set to ON: No.1,
No.3, No.6 and No.7 (This is the factory default setting of a service part)
1.1.4 LCD
1. Operation panel unit (Operation Panel Unit)
2. Micro computer board (Micro Computer Board)
3. Speaker [A] ( ×2)
6. Remove the tapes for fixing the microphone harness (tape ×3).
1.1.5 Speaker
1. Operation panel unit (Operation Panel Unit)
2. Bottom cover [A] ( ×4)
1.1.6 Microphone
1. Operation panel unit (Operation Panel Unit)
2. Micro computer board (Micro Computer Board)
5. Remove the tapes for fixing the microphone harness (tape ×3).
2. MECHANISM
2.1 OVERVIEW
2.1.1 System Components
Hardware Specifications
Components
Basic Specifications
Category Specification
LCD panel • Size
10.1 inch panel
• Resolution
WSVGA (1024x600)
• Bit width
RGB666 (18 bit color)
• Brightness
200cd/m2 (typ.)
• Backlight
LED Backlight (life: 15,000 hours)
CPU ARM Cortex-A9 Dual Core 1GHz (SoC: MCIMX6D5EYM10AC)
Touch panel Low load touch panel (recognizes touches to two points)
Memory • Volatile Memory
RAM (DDR3-1066), 2G
• Non-Volatile Memory
eMMC NAND, 8GB
Category Specification
microSD card slot
Available languages
Japanese, English, French, German, Italian, Spanish, Dutch, Norwegian, Danish, Swedish, Polish,
Portuguese, Hungarian, Czech, Finnish, Simplified Chinese, Traditional Chinese, Russian, Greek,
Korean, Catalan, Turkish, Brazilian Portuguese
Software Specifications
A software package consisting of the Android Firmware and the manufacturer’s own pre-installed
applications is installed on the Smart Operation Panel.
The following three types of software are installed on the Smart Operation Panel.
1. Android Firmware (Android OS)
2. Pre-installed applications
3. Applications that can be installed additionally
The Android Firmware (Android OS) consists of the following modules that are called “stacks”.
• Linux kernel
• Android Runtime
• Library
• Application Framework
Pre-installed applications
On the Smart Operation Panel, applications can be installed in addition to the pre-installed applications.
Applications that can be installed include optional applications that customers can purchase,
applications that are installed only on machines sold in specific regions, and custom-made applications.
On an MFP, applications such as Simple UI applications (Quick Copy, Quick Fax, and Quick Scanner)
and Scan to Me are installed.
Communication specifications
The Smart Operation Panel and the GW controller are connected by a USB 2.0 cable. They
communicate with each other via the Android OS on the Smart Operation Panel, using protocols called
“OCS Library” and “Flair-API (System/Application)”.
Overview of Components
Communication Details
module/signal name
OCS Library OSC stands for Operating Control Service. It is a module that controls the
control panel. The set of signals used by this module to control the control
panel are called the OCS Library.
It is used during communication between the Legacy UI (system) module
on the Smart Operation Panel and the GW module for the following
processes.
• Deciding on the display format suitable for a particular model of the
control panel, so that the intended image data can be converted to
actual image data.
• Converting touch panel operations to commands.
Flair-API Flair is the manufacturer's own communication interface between software
(System/Application) modules. The interface uses a generic WebAPI.
Communication Details
module/signal name
It is divided into two parts: a part that communicates directly with
applications such as the application manager, Home, Authentication,
Banner, Check Status, and Widgets, and a part that monitors applications.
It communicates with the GW controller via the CATS module.
CATS CATS stands for Cheetah Application Total System. It is a module in the
GW controller.
Because the Smart Operation Panel uses the Android OS, the contents
and protocols of communication are not the same as those of the
conventional control panel. CATS serves as an intermediary between the
GW controller and the Smart Operation Panel.
It also controls the power status of the control panel.
CATS communicates with the Smart Operation Panel using the Flair-API,
and communicates with the GW module using the GW-API.
GW-IPC The name of the interface used among modules in the GW controller. The
role is the same as that of the Flair-API.
• API stands for Application Programming Interface. An API is an interface that software
modules use in order to communicate with each other.
Application Specifications
The pre-installed applications and applications that can be additionally installed on the Smart Operation
Panel can be classified into the following 3 categories.
• System applications
Applications that operate in conjunction with multiple functions (operating regardless of the
application)
• Program applications
Applications that provide a single additional function
• Widget applications
Applications that provide a widget
The following table explains the function of each application.
SM Appendices 2-19 D284/D285/D286/D287/D288/D289
Mechanism
Application Functions
Settings Provides the Android OS’s standard settings.
Screen Features Provides the manufacturer’s own settings.
Authentication Monitors login to/logout from the MFP, and transmits authentication
information to other services and applications.
Monitoring service Monitors the status of the MFP. This service is used by widgets and
applications including Banner, Check Status, Authentication, and Home.
Launcher (Legacy This application provides an application switching function when there is
Application Manager) no Home application.
Installer Provides the installer UI. Internal operation is controlled by the Package
Installer application.
Server service Provides server functions for application installation.
Remote control Works together with the server service and provides the functions and
displays of RFU and import/export of settings, including the UI.
Manual Provides connection to the server where manuals are stored (HTTP
server). Manuals are displayed using the Web Browser application.
Splash screen Provides the image that is displayed immediately after the MFP is turned
ON.
Startup animation Provides the startup animation for the operation screen.
Validation Performs validation when the machine is started in CC certified mode.
* CC stands for Common Criteria. It is the evaluation criteria for IT
security (ISO15408).
LUI system LUI stands for Legacy User Interface. The conventional control panel
display is displayed by this application. Model-specific settings are
included in this application
Package Installer Provides installation and update functions for applications.
Also provides the screen for uninstallation.
Self Check Provides a self-check function for the control panel hardware.
See Panel Self Check for contents of the self-check.
Initialization Initializes settings of the MFP or the control panel.
Web Browser Android OS’s standard Browser application
Gallery Reads images from SD cards or other media, and sets them as wallpaper
or live wallpaper.
Standard keyboard Android OS’s standard operation panel that is called up when the user
enters characters or numbers.
Home screen Provides the Home screen. Also provides screen customization and
application switching.
Banner Displays balloon messages in the banner area at the bottom of the panel
Application Functions
display.
OCS emulator This application serves as an intermediary between the control panel and
the controller board. (The emulator allows the controller board to work the
same way regardless of the type of control panel.)
Simple UI applications Simple (Quick) applications.
• Quick Copy
Provides the Quick Copy function.
• Quick Fax
Provides the Quick Fax function.
• Quick Scanner
Provides the Quick Scanner function.
Widgets Resident applications that display information on the screen as
configured.
• Date/time indicator
Displays the date and time.
• Supply information
Displays toner status.
• Change Languages
Provides the language switching function.
• Eco-friendly
Displays detailed information about the eco functions.
• Fax Received File
Displays the fax reception status.
• Stop
Provides a [Stop] key on the application screen. Used by functions
such as Quick Copy and Scan to Me.
• System Message
Displays system messages.
IME (excluding the Multiple settings can be configured (the user can select one when using
standard keyboard) the keyboard).
• iWnn IME Chinese (Simplified) Pack
Chinese (simplified) language pack for iWnnIME
• iWnn IME Chinese (Traditional) Pack
Chinese (traditional) language pack for iWnnIME
• iWnn IME Korean Pack
Korean language pack for iWnnIME
ICCardDispatcher Host application for NFC (Near Field Communication). Transmits card
Application Functions
information to authentication applications.
Quick Card Provides simple authentication using an IC card.
Authentication
Standard IC card plugin A plugin for using IC cards. Examples of IC cards are the FeliCa (Lite)
and Mifare card systems.
Bluetooth Service Provides configurations for standard Bluetooth on the Android OS.
Bluetooth Authentication This plugin is required to use Bluetooth authentication.
Plugin
Copy Copy application with a new UI.
This application is not available for MP C 306Z/406Z series.
Fax Fax application with a new UI.
This application is not available for MP C 306Z/406Z series.
Scan Scan application with a new UI.
This application is not available for MP C 306Z/406Z series.
Printer Printer application with a new UI.
This application is not available for MP C 306Z/406Z series.
Quick Print Release Ability to view and print stored documents.
This application is not available for MP C 306Z/406Z series.
Print/Scan (Memory "Media Print" and "Scan to Media" have been integrated into this
Storage Device) application.
This application is not available for MP C 306Z/406Z series.
Web Browser NX Provides an operating environment for solution applications' functions and
configuration.
Proximity Card Reader Provides support for USB card readers.
Support Plugin
Panel display
Screen Layout
Touch panel
The touch panel of this machine uses a 4-wire resistive film method (low load resistive film analog 4-
wire method). It can detect two points for flick/drag/pinch-in/pinch-out operations. Resistive touch panel
has been adopted in order to allow operation with a prosthetic hand.
Basic Structure
An analog 4-wire resistive film touch panel has 2 layers. Two materials (mainly film or glass) with
transparent conductive film (ITO) are attached such that the transparent conductive film layers face
each other.
When the film is pressed with a finger or a pen, the transparent conductive films contact each other and
the touch panel operation is recognized.
Insulators (spacing dots) secure space between the two transparent conductive film layers to prevent
short-circuiting.
Because the transparent conductive film has a uniform resistance characteristic, the resistance value
reflects the distance of contact.
With the Multi-touch calibration in the self-check function, the touch panel is automatically calibrated
using the results of touches to the top left and bottom right positions.
The values of “EVR_X”, “EVR_Y”, “X_MAX”, and “Y_MAX” are used for internal processing. They do
not indicate the positions or distance of the touched points. There is no problem unless there is a huge
difference between the values of the first calibration and the second calibration.
Startup Modes
There are two screen startup modes. The factory default setting is Normal.
4. Normal
This is the standard startup mode. When the main power of the MFP is turned ON, the control
panel starts up using less power compared to Quick mode.
5. Quick
By preparing for the next startup when the machine shuts down, the control panel starts up faster
than in Normal mode.
• In the following cases, the control panel starts up in Normal mode even if [Quick] is selected.
• The power cord has been disconnected from the power outlet after the last shutdown.
• The MFP is turned ON after being turned OFF due to reasons such as a power failure.
• The MFP was not properly shut down the last time it was turned OFF.
The startup screen is displayed on the display panel, followed by the startup animation.
In Quick mode
The [Home] screen is displayed immediately after the main power of the MFP is turned ON. The startup
screen displayed when starting in Normal mode is not displayed.
If the MFP is turned ON during shutdown, the preparation for the next startup continues. When
preparation for the next startup is completed, the control panel starts up in Quick mode.
• When Quick mode is selected, the control panel starts up faster than in Normal mode but
shutdown takes longer than in Normal mode.
Normal Shutdown
The MFP is equipped with a function to shut down safely in order to:
• Prevent damage to the file systems in the HDD and the NAND flash memory.
• Prevent paper from being left inside the body of the MFP (except when paper is jammed).
If the main power switch is a rocker switch, the shutdown process begins when the rocker switch is
moved to the OFF position.
If the main power switch is a push switch, the shutdown process begins when the switch is pressed. To
make a forced shutdown, press and hold the push switch for 6 seconds. However, if you force a
shutdown during the shutdown process, data being processed may be lost. Forced shutdown is to be
used to shut down the MFP without disconnecting the power cord when the shutdown process cannot
be completed.
Shutting down the MFP for parts replacement (Starting up in Normal mode when Quick
mode is selected)
When Quick mode is selected, the MFP prepares for the next startup when it shuts down. This causes
the shutdown process to take longer than when Normal mode is selected.
If you need to disconnect the power cord after shutdown in order to replace parts or for other reasons,
you can use the following procedure to shut down the MFP just like you do in Normal mode. This
shortens the time it takes to shut down the MFP.
• Procedure
Turn the main power switch OFF while holding down the [Stop] key on the control panel. Continue
to hold down the [Stop] key until the shutdown screen is displayed.
Shutting down the MFP for software updates (Shutting down the MFP with the control
SM Appendices 2-30 D284/D285/D286/D287/D288/D289
Mechanism
If you are going to turn ON the MFP within 5 minutes, you can use the following procedure to shut down
the MFP with the control panel in Sleep mode.
• Procedure
Turn the main power switch OFF while holding down the [EX1] key. Continue to hold down the
[EX1] key until the shutdown screen is displayed.
3. SYSTEM MAINTENANCE
3.1 SYSTEM MAINTENANCE
3.1.1 Maintenance Modes
Service program (SP) modes for the Smart Operation Panel are as follows:
Mode Use Notes
SP Mode (MFP) SP modes for the MFP The numeric keys are required to enter this
(controller, engine) mode. Display the soft keys of the GW
application or of the SP mode.
Service mode SP modes for the Smart Same as above
(control panel) Operation Panel.
• Changing SP mode settings
in the Screen Features
menu.
• Installing and updating
applications that can be
installed
Recovery mode Maintenance modes for the -
Android OS
• Updating firmware
• Initializing all data
Login
In the same way as you log in to the SP Mode on the MFP, you use the soft keys to enter a combination
of numbers in order to login to the service mode of the control panel.
• You cannot log in to the service mode of the control panel when one of the following screens is
displayed.
• Stop All Jobs
• User Tools
• Address Book Management
Use the numeric keys on one of the following screens.
• Soft keys on the GW application screen
• Soft keys for the control panel’s service mode (displayed by pressing both the [EX3] key and
[Check Status] at the same time)
Logout
Press [Logout] to log out from the control panel’s service mode.
• You need to logout manually because the Auto Logout function does not work.
Depending on the authentication settings of the MFP, the following screen is displayed after you log out.
Authentication settings
Administrator authentication: OFF Administrator authentication: ON Administrator
User authentication: OFF User authentication: OFF authentication: ON
User authentication: ON
Screen of the function selected in Screen of the function selected in [Home] screen
[Function Priority] [Function Priority]
• The machine can enter the recovery mode even if [Service Mode Lock] is enabled.
DEVICE
Menu level Description
1st 2nd level 3rd level
level
Storage INTERNAL Total space Displays the total size of the internal
STORAGE storage.
Available Displays the available space of the internal
storage.
Apps (app data & Displays the size of applications in the
media content) internal storage.
SD CARD *1 Total space Displays the total size of the SD card.
Available Displays the available space of the SD
card.
Apps (app data & Displays the size of applications in the SD
media content) card.
Erase SD card Erase data written to the SD card.
Apps Install Install from SD Card Install or update applications from an SD
card.
Install from Server Enter a product key to install or update
applications from the server.
Activate Applications Activate applications that have been
installed from the server.
Update Applications Update applications that have been
installed.
SYSTEM
Menu level Description
1st level 2nd level 3rd level
Screen Device Status Displays the following:
Settings • Wi-Fi MAC address
Information • Bluetooth address
• Interface Settings
• Wi-Fi settings (ON/OFF)
Legal information Open source Displays the open source license
licenses information.
Software Version Displays the versions of control panel
List firmware and installed applications.
When saving the software version list on
an SD card, insert an SD card into the
SD card slot of the control panel, and
then press [Save to SD Card].
Screen Device Server Settings Port number Input a port number for communication
Settings with the import/export and RFU server.
The input number is used for both HTTP
and HTTPS connections.
(Normally, input a number within 55101-
55111.)
Application Displays a list of installed applications.
Settings If you press [Settings] for an application,
the setting screen for the CE is
displayed. The screen does not change if
the application has no setting items.
Authentication Authentication This setting gives priority to the recovery
priority mode priority mode time from energy saving modes when an
IC card authentication device is
connected.
• The [Self Check] menu is displayed in either English or Japanese. The language can be
changed using [Change Language] in the Home screen.
• If an unavailable language is selected, English will be displayed.
• With some diagnostic items, press [Back] [A] at the bottom of the screen to return to the top
menu of [Self Check].
LED Check
Select the [All Light On] check box, and make sure the following LEDs light:
• Data In indicator (facsimile and printer modes)
• Fax indicator
• [Check Status] indicator (flashes in red and orange alternately)
When the check is completed, press [Back] to return to the top menu of [Self Check].
Key Check
Check if the Extended Feature keys on the left side of the control panel (EX1, EX2, EX3 from top to
bottom) are functioning normally. If they are functioning normally, the key will turn green when pressed.
[FOOT SW] is not used.
When the check is completed, press [End] to return to the top menu of [Self Check].
LCD Check
Visually inspect the color of the LCD. The displayed colors are white/black/red/green/blue. The LCD
changes to the next color when you press it.
The check is completed when all colors have been displayed. The screen returns to the top menu of
[Self Check].
Speaker Check
Tests the speaker by playing the reference sound.
1. Select the frequency (220Hz, 440Hz, 880Hz, 1760Hz, or 2000Hz).
2. Press [START/STOP] to play the sound.
3. Touch the volume bar, and play the sound at minimum and maximum volumes.
4. Press [START/STOP] to stop the sound.
When the check is completed, press [Back] to return to the top menu of [Self Check].
TouchPanel Check
For each of the nine reference points on the screen, the distance between the detected position and the
nearest reference point is displayed.
When the check is completed, press [Back] to return to the top menu of [Self Check].
TouchPanel Calibration
Calibrate the touch panel by touching the center of each of the five “+” signs.
The five “+” signs are displayed in the order of top left, bottom right, bottom left, center, and top right.
After you have touched the five “+” signs, the display switches to the [Retry/OK] screen.
• If you want to calibrate again, press [EX1].
• If you want to confirm that the calibration results are OK, press the [EX3] key to return to the top
menu of [Self Check].
MultiTouch Calibration
Calibrate the touch panel for multi-tap input methods such as pinch-in/pinch-out.
Touch the center of both “+” signs. The two “+” signs are displayed in the order of top left and bottom
right. Repeat the procedure. The touch panel will be calibrated.
• If you want to adjust it again, press the [EX1] key.
• If you want to confirm that the calibration results are OK, press the [EX3] key to return to the top
menu of [Self Check].
The “Back Key” in the message is actually the [EX1] key and the “Menu Key” in the message is actually
the [EX3] key.
• The values of “EVR_X”, “EVR_Y”, “X_MAX”, and “Y_MAX” are for internal processing and do
not indicate the positions or distance of the points touched. There is no problem unless there
is a huge difference between the values of the first calibration and the second calibration.
When the check is completed, press [Back] to return to the top menu of [Self Check].
Bluetooth Check
Check and configure the Bluetooth device connection.
When the check is completed, press [Back] to return to the top menu of [Self Check].
• You cannot switch Bluetooth to [ON] or [OFF] from the [Self Check] menu. Before checking the
Bluetooth device connection, specify [ON] for [Bluetooth] in [Screen Features] > [WIRELESS &
NETWORKS] > [Bluetooth].
• If [Update Firmware] is set to [Prohibit] in [System Settings] of the MFP, the control panel
cannot enter the recovery mode.
• Ask your manager for information on how to enter the recovery Mode.
Function Operation for previous models Operation for Smart Operation Panel
simultaneously for 10 seconds. simultaneously for 10 seconds.
Resets the controller software. Resets the controller software of the
main machine.
Application Reset Hold down the [7] and [9] keys Hold down the EX3 key and [9]
simultaneously for 10 seconds. simultaneously for 10 seconds.
Resets a single application. Resets a single application.
Resetting User Press the [Reset] key and [Clear] key Hold down [Reset] for 2 seconds.
Code Authentication simultaneously. Returns to the User Code entry
Returns to the User Code entry screen.
screen.
• When [Quick] is selected for [Screen Startup Mode], the control panel cannot enter the
recovery mode. Change the startup mode to [Normal]. When update is completed, restore the
startup mode setting because the setting affects startup time.
• Shut down the MFP with [Normal] selected for [Screen Startup Mode], or shut it down using
the special shutdown procedure used for maintenance.
• If [Prohibit] is selected for [Update Firmware] in [System Settings], the machine cannot enter
Recovery mode. Ask the administrator of the MFP to change the setting.
1. Download the update module “Cheetah System” from the Firmware Download Center.
2. Execute the downloaded file.
A file named “part number + suffix.zip” will be created.
• Shut down the MFP with [Normal] selected for [Screen Startup Mode], or shut it down
using the special shutdown procedure used for maintenance.
2. Insert the SD card into the SD card slot of the control panel and start up the MFP in Recovery
mode.
• Ask your manager for details on how to enter the recovery mode.
• In the recovery mode, key functions are shown on the screen. However, the key functions
for moving/selecting directories are different for executing an update. Check the key
functions while operating.
• Keys
When moving/selecting directories
When executing an update
[EX1]
Moves the cursor up.
Executes updating.
[EX2]
Moves the cursor down.
Cancels updating.
[EX3]
Selects the item.
3. Select “apply update from sdcard” in the “Android system recovery” screen, and then press the
[EX3] key.
4. The contents of the SD card is displayed. Select “part number + suffix.zip” with the [EX1] or [EX2]
key, and then press the [EX3] key.
Example: “D1961400A.zip”
6. The version of the firmware installed in the control panel is displayed as “Current version” and the
version of the firmware saved on the SD card is displayed as “Update version”. Make sure that you
have the correct version.
7. When “Continue Update?” is displayed, press [OK] ([EX1] key).
The update process starts.
8. When “Install from sdcard complete.” is displayed, select “reboot system now” and then press the
[EX1] key to reboot the system.
Installing/Updating an Application
Creating an SD card for update
Update procedure
• Installation/activation/update of applications from the server can only be done in the service
mode.
• The server address is stored in the firmware of the Smart Operation Panel.
• To connect to the server, the network settings of the MFP must be configured correctly.
For the required configuration, see the Field Service Manual of the MFP.
• If server connection fails, see Troubleshooting for error codes.
Installation
1. Log in to the control panel’s service mode.
2. Select [Apps] > [Install].
3. Select [Install from Server].
4. Enter the product key and press [Execute].
Activation
1. Log in to the control panel’s service mode.
2. Select [Apps] > [Install].
3. Select [Activate Applications].
4. Select the application to be activated, and then enter the activation key and press [Execute].
Update
1. Log in to the control panel’s service mode.
2. Select [Apps] > [Install].
3. Select [Update Applications].
4. Select the application to be updated, and then press [Check Update Status].
5. Follow the instructions shown on the screen.
This menu item opens Application Site by using the Web Browser NX app.
4. TROUBLESHOOTING
4.1 TROUBLESHOOTING
4.1.1 Software Update Errors
• Name: install_result_201512041005.txt
• Contents:
192.168.0.100: Successful
192.168.0.102: Failed error:XX (XX indicates an error code.)
192.168.0.103: Not connected
Error codes
The meanings of error codes recorded after "error:" in the result file are as follows:
• If the preparation for configuration change (putting the application offline, authentication, file
size check) cannot be carried out, an error code is displayed on the screen. However, it is not
recorded in the Access Log as a firmware update/installation error.
4.1.2 Errors That Occur When the Control Panel Downloads Data from
the Controller at Startup
Some of the graphic data used in the control panel display is model-specific. Model-specific
components are stored in the controller board of the MFP.
During startup, the control panel checks if it is necessary to update the model-specific data. If it is
necessary, the control panel downloads the data from the MFP controller board and installs it in the
control panel.
During update, a dialog appears to inform you that the settings are being changed. When the update
process is completed, a dialog indicates whether update was successful or not.
Error code Explanation
E1 An error has occurred when downloading data from the controller board of the MFP.
E2 An error has occurred when installing data on the control panel.
An additional error code is displayed after "E2".
Latest Release: -
Initial Release: November, 2016
Copyright (c) 2016 Ricoh Co.,Ltd.
Rev. 08/12/2021
SPDF DF3100 (D3B0)
TABLE OF CONTENTS
SM i D3B0
1.7.1 CIS UNIT .......................................................................................................... 30
Reinstallation........................................................................................................ 32
1.7.2 CIS WHITE ROLLER CLEANING ..................................................................... 33
1.8 ADJUSTMENT AFTER ADF REPLACEMENT ............................................................ 34
1.8.1 CHECKING THE VERTICAL REGISTRATION.................................................. 34
1.8.2 CHECKING THE HORIZONTAL REGISTRATION ............................................ 34
1.8.3 CHECKING SKEW ........................................................................................... 35
1.8.4 CHECKING MAGNIFICATION .......................................................................... 35
1.8.5 PLATEN ADJUSTMENT ................................................................................... 35
2. DETAILED DESCRIPTIONS............................................................ 37
2.1 SPDF DF3100 (D3B0) ................................................................................................ 37
2.1.1 CHANGES FROM THE PREVIOUS MACHINE ................................................ 37
2.1.2 PARTS LAYOUT ............................................................................................... 41
Cross-Section of the ADF Unit .............................................................................. 41
Scanning Sequence ............................................................................................. 42
2.1.3 MECHANISM ................................................................................................... 43
Motors .................................................................................................................. 43
Original Pick-up .................................................................................................... 44
Bottom Plate Lift ................................................................................................... 45
Original Feed and Separation Mechanism ............................................................ 46
Skew Correction Mechanism ................................................................................ 47
Original Size Detection ......................................................................................... 48
Original Transport ................................................................................................. 50
Original Scanning ................................................................................................. 53
Jam Detection ...................................................................................................... 54
2.1.4 ADF SC ERRORS ............................................................................................ 57
2.1.5 SP6-901-001 (SETTING TO GIVE PRIORITY TO STACKABILITY) .................. 59
D3B0 ii SM
READ THIS FIRST
Symbols, Abbreviations
This manual uses several symbols and abbreviations. The meaning of those symbols and
abbreviations are as follows:
Clip ring
Screw
Connector
Clamp
E-ring
Timing Belt
K Black
C Cyan
M Magenta
Y Yellow
FC Full color
Trademarks
Adobe, Acrobat, PageMaker, PostScript, and PostScript 3 are either registered trademarks or
trademarks of Adobe Systems Incorporated in the United States and/or other countries.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.
and any use of such marks by Ricoh Company, Ltd. is under license.
Firefox and Thunderbird are registered trademarks of the Mozilla Foundation.
Google, Android, and Chrome are trademarks of Google Inc.
iOS® is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the
United States and certain other countries.
Java is a registered trademark of Oracle and/or its affiliates.
JAWS® is a registered trademark of Freedom Scientific, Inc., St. Petersburg, Florida and/or other
countries.
Kerberos is a trademark of the Massachusetts Institute of Technology (MIT).
Linux is a registered trademark of Linus Torvalds.
Macintosh, OS X, Bonjour, Safari, and TrueType are trademarks of Apple Inc., registered in the
U.S. and other countries.
Microsoft, Windows, Windows Server, Windows Vista, Internet Explorer, and Outlook are either
registered trademarks or trademarks of Microsoft Corp. in the United States and/or other
countries.
PictBridge is a trademark.
QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and in other
countries.
"Red Hat" is a registered trademark of Red Hat, Inc.
The SD and SD logo are trademarks of SD-3C, LLC.
UNIX is a registered trademark of The Open Group.
UPnP is a trademark of UPnP Implementers Corporation.
This product includes RSA BSAFE® Cryptographic software of EMC Corporation. RSA and
BSAFE are registered trademarks or trademarks of EMC Corporation in the United States and
other countries.
The proper names of Internet Explorer 6, 7, and 8 are as follows:
Microsoft® Internet Explorer® 6
Windows® Internet Explorer® 7
Windows® Internet Explorer® 8
The proper names of the Windows operating systems are as follows:
The product names of Windows Vista are as follows:
Microsoft® Windows Vista® Ultimate
Microsoft® Windows Vista® Business
Microsoft® Windows Vista® Home Premium
Microsoft® Windows Vista® Home Basic
Microsoft® Windows Vista® Enterprise
The product names of Windows 7 are as follows:
Microsoft® Windows® 7 Home Premium
Microsoft® Windows® 7 Professional
Microsoft® Windows® 7 Ultimate
Microsoft® Windows® 7 Enterprise
The product names of Windows 8 are as follows:
Microsoft® Windows® 8
Microsoft® Windows® 8 Pro
Microsoft® Windows® 8 Enterprise
The product names of Windows 8.1 are as follows:
Microsoft® Windows® 8.1
Microsoft® Windows® 8.1 Pro
Microsoft® Windows® 8.1 Enterprise
The product names of Windows 10 are as follows:
Microsoft® Windows® 10 Home Premium
Microsoft® Windows® 10 Pro
Microsoft® Windows® 10 Enterprise
Microsoft® Windows® 10 Education
The product names of Windows Server 2003 are as follows:
Microsoft® Windows Server® 2003 Standard Edition
Microsoft® Windows Server® 2003 Enterprise Edition
The product names of Windows Server 2003 R2 are as follows:
Microsoft® Windows Server® 2003 R2 Standard Edition
Microsoft® Windows Server® 2003 R2 Enterprise Edition
The product names of Windows Server 2008 are as follows:
Microsoft® Windows Server® 2008 Standard
Microsoft® Windows Server® 2008 Enterprise
The product names of Windows Server 2008 R2 are as follows:
Microsoft® Windows Server® 2008 R2 Standard
Microsoft® Windows Server® 2008 R2 Enterprise
The product names of Windows Server 2012 are as follows:
Microsoft® Windows Server® 2012 Foundation
Microsoft® Windows Server® 2012 Essentials
Microsoft® Windows Server® 2012 Standard
The product names of Windows Server 2012 R2 are as follows:
Microsoft® Windows Server® 2012 R2 Foundation
Microsoft® Windows Server® 2012 R2 Essentials
Microsoft® Windows Server® 2012 R2 Standard
Other product names used herein are for identification purposes only and might be trademarks of
their respective companies. We disclaim any and all rights to those marks.
Microsoft product screen shots reprinted with permission from Microsoft Corporation.
Exterior Covers
SPDF DF3100
(D3B0)
1.1 EXTERIOR COVERS
Check the position of the hooks in the photo below before removing.
SM 1 D3B0
Exterior Covers
D3B0 2 SM
Exterior Covers
SPDF DF3100
(D3B0)
1. Open the feed cover.
2. Cover [A].
SM 3 D3B0
Exterior Covers
D3B0 4 SM
Feed Unit
SPDF DF3100
(D3B0)
1.2.1 ORIGINAL FEED UNIT
1. Open the feed cover.
2. Remove the snap-fit [A].
3. Original feed unit [A] (Pull the original feed unit, remove the back side of the shaft.
Then, remove the bushing in the foreground.)
SM 5 D3B0
Sensors, Feeler, and Switches
D3B0 6 SM
Sensors, Feeler, and Switches
SPDF DF3100
(D3B0)
1.3.2 ORIGINAL EXIT SENSOR
1. Entrance lower guide [A].
SM 7 D3B0
Sensors, Feeler, and Switches
4. Remove the original exit sensor [B], which is mounted on the upper guide [A].
5. Remove the original exit sensor [B] from the upper guide [A].
D3B0 8 SM
Sensors, Feeler, and Switches
SPDF DF3100
(D3B0)
1. Feed upper guide [A] in the feed cover.
SM 9 D3B0
Sensors, Feeler, and Switches
D3B0 10 SM
Sensors, Feeler, and Switches
SPDF DF3100
1. Raise the document tray [A], then remove the lower cover [B].
(D3B0)
2. Original Length Sensors
[A] B5
[B] A4
[C] LG
SM 11 D3B0
Sensors, Feeler, and Switches
D3B0 12 SM
Sensors, Feeler, and Switches
SPDF DF3100
1. ADF Controller Board (page 29)
(D3B0)
2. ADF lift interlock switch [A] along with the bracket ( x 3, x 2)
SM 13 D3B0
Sensors, Feeler, and Switches
D3B0 14 SM
Sensors, Feeler, and Switches
SPDF DF3100
(D3B0)
1. Original feed unit (page 5)
2. ADF front cover (page 1)
3. Remove the screw and raise the original tray [A].
SM 15 D3B0
Sensors, Feeler, and Switches
D3B0 16 SM
Sensors, Feeler, and Switches
SPDF DF3100
(D3B0)
SM 17 D3B0
Motors
1.4 MOTORS
D3B0 18 SM
Motors
SPDF DF3100
(D3B0)
1. ADF entrance motor along with the frame (page 18)
2. ADF scanning motor [A] along with the bracket.
SM 19 D3B0
Motors
D3B0 20 SM
Motors
SPDF DF3100
(D3B0)
7. Disconnect the motor and remove it.
SM 21 D3B0
Motors
D3B0 22 SM
Motors
SPDF DF3100
MOTOR
(D3B0)
1. ADF rear cover (page 3)
2. Frame (black) [A].
SM 23 D3B0
Motors
D3B0 24 SM
Motors
SPDF DF3100
4. ADF feed motor [A] along with the bracket.
(D3B0)
5. ADF feed motor [A].
SM 25 D3B0
Rollers and Belts
At re-assembly, make sure that the tab on the front guide plate [A] is above the
pick-up roller [B].
D3B0 26 SM
Rollers and Belts
4. Lift the left and right sides of the feed belt holder [A], then remove it.
SPDF DF3100
(D3B0)
5. Remove the feed belt [B] from the feed belt holder [A].
SM 27 D3B0
Rollers and Belts
4. ADF separation roller [A] and torque limiter clutch [B] (snaps off)
D3B0 28 SM
Boards
1.6 BOARDS
SPDF DF3100
(D3B0)
1.6.1 ADF CONTROLLER BOARD
1. ADF rear cover (page 3)
2. ADF controller board [A].
SM 29 D3B0
CIS Unit
D3B0 30 SM
CIS Unit
SPDF DF3100
(D3B0)
9. At the front, disconnect the timing belt.
10. Unfasten the Mylar plate and then remove it.
13. Lay the CIS unit on a flat, clean surface, with the glass side facing up.
SM 31 D3B0
CIS Unit
Reinstallation
1. Before reinstallation, clean the surface of the CIS lens with a lens cloth.
Never clean the surface of the CIS with tissue or any type of organic solvent.
2. Two pegs on the rear end of the CIS [A] fit into two holes [B] at the back of the ADF
unit.
3. To re-install the CIS, set the CIS in its channel so it is perfectly flat.
4. Slowly, push it to the rear until the pegs slide into the holes.
5. Follow the correct arrangement of the drive belt when you re-attach it.
6. If you have replaced the CIS unit, do these SP three codes in the following order:
SP4-730-001 (FROM ADF Factory Setting: CIS Parameter)
Writes the initial value of the scan parameter in FROM.
D3B0 32 SM
CIS Unit
SPDF DF3100
Writes the SP value of the scan parameter in FROM.
(D3B0)
SP4-730-002 (FROM Main Factory Setting Execution ON/OFF)
Copies the parameters written in FROM to the engine board in the MFP.
SM 33 D3B0
Adjustment after ADF Replacement
If the ADF is being replaced, do SP4-730-001, SP4-730-004 and SP4-730-002 (in that
order) after the new ADF has been installed.
D3B0 34 SM
Adjustment after ADF Replacement
SPDF DF3100
(D3B0)
1. Make sure that the difference between both end positions of the line [A] that you wrote
on the original (see above) is within 0±2mm.
2. If not within the standard, change the position of the fixing screw [A] to the long hole
[B] at the right hinge.
2. Put the white cover [A] in the correct position on the exposure glass, aligning it with
the glass cover [B] and the rear scale [C].
SM 35 D3B0
Adjustment after ADF Replacement
3. Close the ADF [A] slowly and attach the ADF to the white cover [B] with the hook and
loop fastener.
D3B0 36 SM
SPDF DF3100 (D3B0)
2. DETAILED DESCRIPTIONS
SPDF DF3100
(D3B0)
2.1 SPDF DF3100 (D3B0)
If the wrong CIS is installed, JAM001 will occur if sheet-through scanning is done.
When JAM001 continues three times, SC151 or SC152 will occur.
2. Back curl "U" folding prevention
To prevent the originals from folding when picking up paper that is curled upward, the slope of
the paper feed guide [A] has been changed.
SM 37 D3B0
SPDF DF3100 (D3B0)
D3B0 38 SM
SPDF DF3100 (D3B0)
SPDF DF3100
(D3B0)
ADF control board
SM 39 D3B0
SPDF DF3100 (D3B0)
D3B0 40 SM
SPDF DF3100 (D3B0)
SPDF DF3100
(D3B0)
Cross-Section of the ADF Unit
SM 41 D3B0
SPDF DF3100 (D3B0)
Scanning Sequence
Original Pick-up. The pick-up roller picks up the leading edge of original.
Original Feed and Separation. The feed belt and reverse roller feed the originals and
prevent double-feeds.
Original size detection. 9 original size sensors, 5 for width and 4 for length, detect the
original size on the original tray.
Original Scanning. A color CIS unit scans the reverse side of the originals (both sides are
scanned in one pass).
D3B0 42 SM
SPDF DF3100 (D3B0)
2.1.3 MECHANISM
SPDF DF3100
(D3B0)
Motors
No. Part
1 Relay Motor
2 Entrance Motor
3 Feed Motor
4 Pick-up Motor
6 Exit Motor
7 Transport Motor
SM 43 D3B0
SPDF DF3100 (D3B0)
Original Pick-up
Paper Feed
When an original is placed on the original tray, its leading edge raises the feeler of the original set
sensor and the sensor detects the original.
Pick-up Roller
When there is no original on the original tray, the pick-up roller [C] swings up to the limit of its
vertical movement.
To lower the pick-up roller, the pick-up roller motor [A] rotates the lift cam [E] which lowers the
pick-up arm [D] and the pick-up roller.
When the pick-up roller is lowered, the pick-up roller motor [A] switches on.
When the actuator switches off the bottom plate position sensor [B], the pick-up roller motor
goes off, and then the lift cam [E] holds the roller up.
D3B0 44 SM
SPDF DF3100 (D3B0)
SPDF DF3100
When an original is set on the original tray, after the pick-up roller drops, the bottom plate
(D3B0)
position sensor goes off, and then the plate lift motor [A] goes on and raises lift lever [B] which
raises the bottom plate.
The actuator above the pick-roller holder switches on the bottom plate position sensor (see
the previous diagram), and this turns the plate lift motor [A] off so the stack is positioned at the
correct feed position.
During scanning with the ADF, when the top of the stack becomes too low, the pick-up roller
drops low enough to turn the bottom plate position sensor off, which switches the lift motor [A]
on again and raises the stack until once again it is at the paper feed position.
This mechanism performs continuously and keeps the top of the stack at the correct feed
height for original stacks of up to 220 sheets (81.4 g/m2).
At the end of the job, the original table descends under its own weight as far as the bottom
plate HP sensor [C].
SM 45 D3B0
SPDF DF3100 (D3B0)
When more than one original feeds, this increases torque above the limit of the spring loaded
torque limiter which reverses the rotation of the ADF separation roller against the rotation of
the feed belt above.
The bottom sheet reverse feeds while the sheet above continues to feed into the paper path.
D3B0 46 SM
SPDF DF3100 (D3B0)
SPDF DF3100
(D3B0)
After the original feeds, the skew correction sensor detects its leading edge, and stops the
rotation of the feed motor for a prescribed number of pulses.
The leading edge hits and straightens against the stationary roller to correct skew.
If the original is small (B6, A5, B5, HLT) (or when duplex scanning regardless of paper size),
when the interval sensor [E] detects the leading edge of the original, it stops the pre-scanning
roller [D] for a prescribed number of pulses, long enough for the original to buckle against the
stationary roller and correct skew.
No. Part
C Entrance Roller
E Interval Sensor
You can turn on SP6020-001 (ADF Contact Mode In/Out) to enable skew correction at both
the entrance roller above as well as the pre-scanning roller below for all paper sizes but this
may slow down the speed of original feeding.
SM 47 D3B0
SPDF DF3100 (D3B0)
No. Part
D3B0 48 SM
SPDF DF3100 (D3B0)
SPDF DF3100
Size (W x L) Width Sensors Length Sensors
(D3B0)
1 2 3 4 5 A4 LEF B5 A4 LG
A3(297x420) ON ON ON ON ON ON ON ON ON
A4 SEF (210x297) --- --- --- --- --- --- --- --- ---
A4 LEF (297x210) ON --- --- --- --- --- --- --- ---
11"x17" and 11"x15" are detected as the same size, so you need to select one or the
other with SP6016-001 (Original Size Determination Priority) to choose whichever you
are using.
SM 49 D3B0
SPDF DF3100 (D3B0)
Original Transport
At the beginning of the job, the original feed motor switches on and rotates the pick-up roller,
feed belt, and reverse roller to feed the original into the original feed path.
The original is fed to the entrance roller as it leaves the original tray. Original skew is
corrected at the entrance roller.
No. Part
A Feed Motor
B Feed Belt
C Pick-up Roller
E Entrance Roller
F Separation Sensor
After skew is corrected at the entrance roller, the entrance motor [G] and transport motor [H]
rotate the rollers in the original path and feed the original to the scanning section below.
D3B0 50 SM
SPDF DF3100 (D3B0)
SPDF DF3100
(D3B0)
No. Part
G Entrance Motor
H Relay Motor
I Transport Roller
When the interval sensor [M] detects the original, the transport motor [K] turns on and rotates
the white roller [J] and feeds the original through the scan unit.
After rotation of the entrance roller, the entrance motor speeds up slightly to reduce the gap
between the trailing edge of the original in the scanning unit and the leading edge of the next
original in the path.
If this were allowed to continue, the differences in roller rotation speed could cause the
originals to bend or buckle in the original path around the pre-scanning roller.
To avoid this, when the interval sensor detects the leading edge of an original it slows the
rotation of the scanning belt and the speed of the original in the nip of the pre-scanning roller
slows.
SM 51 D3B0
SPDF DF3100 (D3B0)
When the original exit sensor [Q] detects the leading edge of the original, the exit motor [P]
switches on and rotates the exit roller [O] which feeds the original out onto the original output
tray.
D3B0 52 SM
SPDF DF3100 (D3B0)
Original Scanning
SPDF DF3100
(D3B0)
This machine has a color CIS (Contact Image Sensor) so that it scan both sides of an original at
the same time.
No. Part
A ADF
B White Roller
SM 53 D3B0
SPDF DF3100 (D3B0)
Jam Detection
No. Part
2 Separation Sensor
4 Registration Sensor
5 Interval Sensor
D3B0 54 SM
SPDF DF3100 (D3B0)
SPDF DF3100
Jams are detected by the 5 sensors listed above. The detection conditions are shown in the table
(D3B0)
below.
SM 55 D3B0
SPDF DF3100 (D3B0)
A4/LT L1 L2 L3 Std.
- - - Detected 432
D3B0 56 SM
SPDF DF3100 (D3B0)
SPDF DF3100
(D3B0)
SC Error Name Probable Cause
700-01* ADF bottom plate lift motor No output from bottom plate position
error sensor
No output from bottom plate HP sensor
Bottom plate motor not operating
ADF main board problem
700-02* ADF original pick-up motor No signal from the pickup HP sensor
error because sensor harness, connector
loose, broken, defective.
Pick-up HP sensor defective
Pick-up motor harness, connector, is
loose, broken, defective.
Pick-up motor defective.
ADF main board defective
SM 57 D3B0
SPDF DF3100 (D3B0)
702-05 ADF protection circuit error 5 Interlock power circuit harness, switch
is loose, broken, defective.
Motor harness, connector is loose,
broken, or defective.
Motor is defective.
152-00 White level error: Back side ADF CIS device defective
CIS white roller background or white
plate damaged
CIS dirty or installed incorrectly
*The machine issues a jam alert for first two occurrences, and then issues the SC code at the third
occurrence. To recover, cycle the machine off/on.
D3B0 58 SM
SPDF DF3100 (D3B0)
SPDF DF3100
(D3B0)
To improve the alignment of the delivered originals, select to give priority to stackability in the
following SP. This will reduce the originals’ delivery speed and improve their stackability.
SP6-901-001 (Setting to give priority to stackability): for DF3100
0: Higher throughput (default)
1: Higher stackability
SM 59 D3B0
D3B8/D3B9
Booklet Finisher SR3220
Finisher SR3210
D717
Punch Unit PU3050
Latest Release: -
Initial Release: November, 2016
Copyright (c) 2016 Ricoh Co.,Ltd.
Rev. 08/12/2021
BOOKLET FINISHER SR3220
FINISHER SR3210 (D3B8/D3B9)
TABLE OF CONTENTS
SM i D3B0
1.2.15 SHIFT MOTOR ................................................................................................. 19
1.2.16 PAPER EXIT TRANSPORT MOTOR ................................................................ 20
1.2.17 PAPER EXIT GUIDE DRIVE MOTOR ............................................................... 21
1.2.18 PAPER BUNDLE TRANSPORT UPPER MOTOR (SR3220) ............................. 22
1.2.19 STAPLER TRAY ............................................................................................... 23
1.2.20 STAPLER TRAY PAPER SENSOR ................................................................... 25
1.2.21 PAPER BUNDLE TRANSPORT UPPER PRESSURE RELEASE HP SENSOR 26
1.2.22 FEEDOUT PAWL HP SENSOR ........................................................................ 27
1.2.23 JOGGER HP SENSOR .................................................................................... 27
1.2.24 JOGGER MOTOR ............................................................................................ 28
1.2.25 PAPER BUNDLE TRANSPORT UPPER PRESSURE RELEASE MOTOR ....... 28
1.2.26 FEEDOUT PAWL MOTOR ................................................................................ 29
1.3 STAPLELESS STAPLER UNIT/STAPLER UNIT (SR3210) ......................................... 30
1.3.1 STAPLELESS STAPLER UNIT ......................................................................... 30
1.3.2 STAPLER UNIT ................................................................................................ 30
1.3.3 STAPLELESS STAPLER TRANSFER MOTOR ................................................ 32
1.3.4 STAPLER TRANSFER MOTOR ....................................................................... 33
1.3.5 PAPER GUIDE DRIVE MOTOR........................................................................ 33
1.3.6 STAPLELESS STAPLER HP SENSOR............................................................. 34
1.3.7 STAPLER HP SENSOR.................................................................................... 35
1.3.8 PAPER GUIDE HP SENSOR............................................................................ 36
1.4 BOOKLET STAPLER UNIT (SR3220) ......................................................................... 37
1.4.1 STAPLER UNIT ................................................................................................ 37
1.4.2 BOOKLET STAPLER UNIT............................................................................... 43
1.4.3 CENTER-FOLDING UNIT................................................................................. 44
1.4.4 CENTER-FOLDING TRAY PAPER EXIT SENSOR ........................................... 45
1.4.5 TRAILING EDGE STOPPER TRANSPORT SENSOR ...................................... 46
1.4.6 TRAILING EDGE STOPPER HP SENSOR....................................................... 47
1.4.7 CENTER-FOLDING BLADE HP SENSOR ........................................................ 48
1.4.8 CENTER-FOLDING CAM HP SENSOR ........................................................... 48
1.4.9 TRAILING EDGE STOPPER MOTOR .............................................................. 49
1.4.10 FOLDING BLADE MOTOR ............................................................................... 50
1.4.11 FOLDING TRANSPORT MOTOR ..................................................................... 50
1.4.12 BOOKLET TRAY FULL SENSOR 1, 2 .............................................................. 51
1.4.13 STAPLER TRANSFER MOTOR (MIDDLE) ....................................................... 52
1.4.14 PAPER BUNDLE TRANSPORT LOWER PRESSURE RELEASE HP SENSOR52
1.5 BOARDS .................................................................................................................... 54
1.5.1 MAIN CONTROLLER BOARD .......................................................................... 54
2. DETAILED DESCRIPTIONS............................................................ 56
D3B0 ii SM
2.1 BOOKLET FINISHER SR3220 / FINISHER SR3210 (D3B9/D3B8) ............................. 56
2.1.1 CHANGES FROM THE PREVIOUS MACHINE ................................................ 56
Paper exit guide ................................................................................................... 56
2.1.2 STAPLELESS STAPLER (FINISHER SR3210 ONLY) ...................................... 57
2.1.3 SP6-160-004 (REPLACEMENT MODE FOR SERVICE)................................... 67
2.1.4 PARTS LAYOUT ............................................................................................... 68
2.1.5 DRIVE LAYOUT ............................................................................................... 69
2.1.6 ELECTRICAL COMPONENT LAYOUT ............................................................. 70
2.2 MECHANISMS ........................................................................................................... 76
2.2.1 SEPARATION MECHANISM ............................................................................ 76
2.2.2 PROOF TRAY TRANSPORT ............................................................................ 77
2.2.3 PROOF TRAY FULL DETECTION .................................................................... 77
2.2.4 SHIFT TRAY ASCENT/DESCENT MECHANISM .............................................. 78
2.2.5 SHIFT TRAY FULL DETECTION ...................................................................... 79
2.2.6 SHIFT MECHANISM ........................................................................................ 79
2.2.7 BOOKLET TRAY .............................................................................................. 80
2.2.8 STAPLED PAPER EJECT MECHANISM .......................................................... 81
2.2.9 BOOKLET STITCHING MECHANISM .............................................................. 87
2.3 PUNCH UNIT PU3050 (D717) .................................................................................... 91
2.3.1 CHANGES FROM THE PREVIOUS MACHINE ................................................ 91
2.3.2 PARTS LAYOUT ............................................................................................... 91
2.3.3 MECHANISM ................................................................................................... 92
Skew Correction ................................................................................................... 92
2.3.4 REGISTRATION ............................................................................................... 93
2.3.5 PUNCH HOLE ALIGNMENT ADJUSTMENT .................................................... 93
2.3.6 PAPER POSITION DETECTION ...................................................................... 94
2.3.7 PUNCH UNIT MOVEMENT .............................................................................. 95
2.3.8 PUNCH DRIVE................................................................................................. 95
2.3.9 PUNCH SCRAP COLLECTION/FULL DETECTION ......................................... 96
SM iii D3B0
READ THIS FIRST
Symbols, Abbreviations
This manual uses several symbols and abbreviations. The meaning of those symbols and
abbreviations are as follows:
Trademarks
Adobe, Acrobat, PageMaker, PostScript, and PostScript 3 are either registered trademarks or
trademarks of Adobe Systems Incorporated in the United States and/or other countries.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.
and any use of such marks by Ricoh Company, Ltd. is under license.
Firefox and Thunderbird are registered trademarks of the Mozilla Foundation.
Google, Android, and Chrome are trademarks of Google Inc.
iOS® is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the
United States and certain other countries.
Java is a registered trademark of Oracle and/or its affiliates.
JAWS® is a registered trademark of Freedom Scientific, Inc., St. Petersburg, Florida and/or other
countries.
Kerberos is a trademark of the Massachusetts Institute of Technology (MIT).
Linux is a registered trademark of Linus Torvalds.
Macintosh, OS X, Bonjour, Safari, and TrueType are trademarks of Apple Inc., registered in the
U.S. and other countries.
Microsoft, Windows, Windows Server, Windows Vista, Internet Explorer, and Outlook are either
registered trademarks or trademarks of Microsoft Corp. in the United States and/or other
countries.
PictBridge is a trademark.
QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and in other
countries.
"Red Hat" is a registered trademark of Red Hat, Inc.
The SD and SD logo are trademarks of SD-3C, LLC.
UNIX is a registered trademark of The Open Group.
UPnP is a trademark of UPnP Implementers Corporation.
This product includes RSA BSAFE® Cryptographic software of EMC Corporation. RSA and
BSAFE are registered trademarks or trademarks of EMC Corporation in the United States and
other countries.
The proper names of Internet Explorer 6, 7, and 8 are as follows:
Microsoft® Internet Explorer® 6
Windows® Internet Explorer® 7
Windows® Internet Explorer® 8
The proper names of the Windows operating systems are as follows:
The product names of Windows Vista are as follows:
Microsoft® Windows Vista® Ultimate
Microsoft® Windows Vista® Business
Microsoft® Windows Vista® Home Premium
Microsoft® Windows Vista® Home Basic
Microsoft® Windows Vista® Enterprise
The product names of Windows 7 are as follows:
Microsoft® Windows® 7 Home Premium
Microsoft® Windows® 7 Professional
Microsoft® Windows® 7 Ultimate
Microsoft® Windows® 7 Enterprise
The product names of Windows 8 are as follows:
Microsoft® Windows® 8
Microsoft® Windows® 8 Pro
Microsoft® Windows® 8 Enterprise
The product names of Windows 8.1 are as follows:
Microsoft® Windows® 8.1
Microsoft® Windows® 8.1 Pro
Microsoft® Windows® 8.1 Enterprise
The product names of Windows 10 are as follows:
Microsoft® Windows® 10 Home Premium
Microsoft® Windows® 10 Pro
Microsoft® Windows® 10 Enterprise
Microsoft® Windows® 10 Education
The product names of Windows Server 2003 are as follows:
Microsoft® Windows Server® 2003 Standard Edition
Microsoft® Windows Server® 2003 Enterprise Edition
The product names of Windows Server 2003 R2 are as follows:
Microsoft® Windows Server® 2003 R2 Standard Edition
Microsoft® Windows Server® 2003 R2 Enterprise Edition
The product names of Windows Server 2008 are as follows:
Microsoft® Windows Server® 2008 Standard
Microsoft® Windows Server® 2008 Enterprise
The product names of Windows Server 2008 R2 are as follows:
Microsoft® Windows Server® 2008 R2 Standard
Microsoft® Windows Server® 2008 R2 Enterprise
The product names of Windows Server 2012 are as follows:
Microsoft® Windows Server® 2012 Foundation
Microsoft® Windows Server® 2012 Essentials
Microsoft® Windows Server® 2012 Standard
The product names of Windows Server 2012 R2 are as follows:
Microsoft® Windows Server® 2012 R2 Foundation
Microsoft® Windows Server® 2012 R2 Essentials
Microsoft® Windows Server® 2012 R2 Standard
Other product names used herein are for identification purposes only and might be trademarks of
their respective companies. We disclaim any and all rights to those marks.
Microsoft product screen shots reprinted with permission from Microsoft Corporation.
Exterior Parts
BOOKLET
FINISHER
FINISHER
SR3220
SR3210
1.1 EXTERIOR PARTS
1.1.1 FRONT COVER
1. Open the front cover [A].
SM 1 D3B8/D3B9
Exterior Parts
D3B8/D3B9 2 SM
Exterior Parts
BOOKLET
FINISHER
FINISHER
SR3220
SR3210
1.1.3 REAR COVER
1. Rear cover [A] ( ×3)
SM 3 D3B8/D3B9
Exterior Parts
D3B8/D3B9 4 SM
Exterior Parts
When reattaching the upper cover, attach the clips so that their tabs face upward.
BOOKLET
FINISHER
FINISHER
SR3220
SR3210
1.1.6 UPPER FRONT COVER
1. Front left cover
2. Upper cover
3. Upper front cover [A] ( ×3)
SM 5 D3B8/D3B9
Exterior Parts
D3B8/D3B9 6 SM
Exterior Parts
BOOKLET
FINISHER
FINISHER
SR3220
SR3210
1. Paper exit guide cover (front) [A]
2. Paper exit guide cover (rear) [B] ( ×4)
If the view of the screw hole is obstructed by the paper exit guides [C], hold the paper exit guides
on the sides and move them inward.
SM 7 D3B8/D3B9
Exterior Parts
D3B8/D3B9 8 SM
Exterior Parts
BOOKLET
FINISHER
FINISHER
1. Front cover
SR3220
SR3210
2. Rear cover
3. Shift tray
4. Shift tray front bracket [B] ( ×2)
5. Shift tray bracket [A] with the shift tray rear bracket [C]
SM 9 D3B8/D3B9
Exterior Parts
For SR3210
1. Left lower cover [A] ( ×2)
D3B8/D3B9 10 SM
Main Unit
BOOKLET
FINISHER
FINISHER
1.2.1 PAPER EXIT GUIDE PLATE OPEN/CLOSE MOTOR
SR3220
SR3210
1. Proof tray
2. Paper exit guide plate open/close motor [A] ( ×2, ×1)
SM 11 D3B8/D3B9
Main Unit
D3B8/D3B9 12 SM
Main Unit
BOOKLET
FINISHER
FINISHER
SR3220
SR3210
1.2.5 ENTRANCE SENSOR
1. Entrance sensor [A] ( ×1, ×1, ×1)
SM 13 D3B8/D3B9
Main Unit
D3B8/D3B9 14 SM
Main Unit
BOOKLET
FINISHER
FINISHER
SR3220
SR3210
1.2.9 SHIFT TRAY UPPER LIMIT SWITCH
1. Bracket of the shift tray
2. Shift tray upper limit switch [A] ( x2, hook × 1)
SM 15 D3B8/D3B9
Main Unit
D3B8/D3B9 16 SM
Main Unit
BOOKLET
FINISHER
FINISHER
1. Rear cover
SR3220
SR3210
2. Entrance transport motor [A] ( ×2, ×1)
SM 17 D3B8/D3B9
Main Unit
For SR3210
1. Rear cover
2. Move the harness guide [A] to the right. ( ×2)
D3B8/D3B9 18 SM
Main Unit
BOOKLET
FINISHER
FINISHER
SR3220
SR3210
1.2.15 SHIFT MOTOR
1. Rear cover
2. Paper exit guide cover (rear)
3. Shift motor [A] ( ×2, x1)
SM 19 D3B8/D3B9
Main Unit
For SR3210
1. Rear cover
2. Harness guide [A] ( ×2, ×6)
D3B8/D3B9 20 SM
Main Unit
BOOKLET
FINISHER
FINISHER
SR3220
SR3210
1.2.17 PAPER EXIT GUIDE DRIVE MOTOR
1. Upper left cover
2. Paper exit guide HP sensor bracket [A] ( ×1)
SM 21 D3B8/D3B9
Main Unit
D3B8/D3B9 22 SM
Main Unit
BOOKLET
FINISHER
FINISHER
SR3220
SR3210
1.2.19 STAPLER TRAY
1. Inner cover
2. Front left cover 4)
3. Booklet stapler unit 43)
4. Harness guide [A] ( ×2, ×6) (SR3210 only)
SM 23 D3B8/D3B9
Main Unit
Be careful not to damage the shape of the hook enclosed by the blue circle when
removing the reverse rollers.
D3B8/D3B9 24 SM
Main Unit
BOOKLET
FINISHER
FINISHER
SR3220
SR3210
1.2.20 STAPLER TRAY PAPER SENSOR
1. Stapler tray
2. Stapler tray paper sensor bracket ( ×1)
SM 25 D3B8/D3B9
Main Unit
D3B8/D3B9 26 SM
Main Unit
BOOKLET
FINISHER
FINISHER
SR3220
SR3210
1. Stapler tray
2. Feedout pawl HP sensor [A] ( ×1)
SM 27 D3B8/D3B9
Main Unit
D3B8/D3B9 28 SM
Main Unit
BOOKLET
FINISHER
FINISHER
SR3220
SR3210
1. Stapler tray
2. Feedout Pawl motor bracket [A] ( ×2, ×1, ×2)
SM 29 D3B8/D3B9
Stapleless Stapler Unit/Stapler Unit (SR3210)
D3B8/D3B9 30 SM
Stapleless Stapler Unit/Stapler Unit (SR3210)
BOOKLET
FINISHER
FINISHER
SR3220
SR3210
4. Unhook the spring of the stapler unit.
SM 31 D3B8/D3B9
Stapleless Stapler Unit/Stapler Unit (SR3210)
D3B8/D3B9 32 SM
Stapleless Stapler Unit/Stapler Unit (SR3210)
BOOKLET
FINISHER
FINISHER
SR3220
SR3210
1.3.4 STAPLER TRANSFER MOTOR
1. Move the stapleless stapler to the recess.
2. Stapler transfer motor [A] ( ×2, ×1)
SM 33 D3B8/D3B9
Stapleless Stapler Unit/Stapler Unit (SR3210)
D3B8/D3B9 34 SM
Stapleless Stapler Unit/Stapler Unit (SR3210)
BOOKLET
FINISHER
FINISHER
SR3220
SR3210
1. Open the front cover.
2. Inner middle cover [A] ( ×2)
SM 35 D3B8/D3B9
Stapleless Stapler Unit/Stapler Unit (SR3210)
D3B8/D3B9 36 SM
Booklet Stapler Unit (SR3220)
BOOKLET
FINISHER
FINISHER
1.4.1 STAPLER UNIT
SR3220
SR3210
1. Open the front cover, and then remove two knobs [A] ( x1 for each)
4. Disconnect three connectors and one clamp at the rear side of the booklet stapler unit.
SM 37 D3B8/D3B9
Booklet Stapler Unit (SR3220)
5. Pull out the booklet stapler unit, and then release three clamps.
D3B8/D3B9 38 SM
Booklet Stapler Unit (SR3220)
BOOKLET
FINISHER
FINISHER
SR3220
SR3210
9. Stapler cartridge [A]
SM 39 D3B8/D3B9
Booklet Stapler Unit (SR3220)
12. Disconnect three connectors and release four clamps on the stapler unit (driver side).
D3B8/D3B9 40 SM
Booklet Stapler Unit (SR3220)
14. Attach the special tool* to the stapler unit to adjust the staple position of the stapler unit.
Check that four pins ([A] and [B]) on the special tool are fixed in the slots [C] on the stapler
BOOKLET
FINISHER
FINISHER
SR3220
SR3210
unit as shown below.
[A]: Two pins for driver
[B]: Two pins for clincher
SM 41 D3B8/D3B9
Booklet Stapler Unit (SR3220)
16. Tighten the screws completely to secure the clincher side [A] of the stapler ( ×3).
Make sure that the harnesses [B] are routed behind the resin part [A]. Otherwise, the
harnesses block the route of the stapler, which causes a stapler transfer motor error.
D3B8/D3B9 42 SM
Booklet Stapler Unit (SR3220)
BOOKLET
FINISHER
FINISHER
SR3220
SR3210
1. Rear cover
2. Remove the connectors of controller board [A] ( ×9, ×2, : ground plate×1)
4. Front cover
5. Pull out the booklet stapler unit [A].
6. Booklet stapler unit ( ×2)
When you remove the booklet stapler unit from the main frame, be careful not to catch
the cable on the frame.
SM 43 D3B8/D3B9
Booklet Stapler Unit (SR3220)
D3B8/D3B9 44 SM
Booklet Stapler Unit (SR3220)
BOOKLET
FINISHER
FINISHER
SR3220
SR3210
6. Center-folding unit [A] ( ×5)
SM 45 D3B8/D3B9
Booklet Stapler Unit (SR3220)
D3B8/D3B9 46 SM
Booklet Stapler Unit (SR3220)
BOOKLET
FINISHER
FINISHER
SR3220
SR3210
1.4.6 TRAILING EDGE STOPPER HP SENSOR
1. Center-folding unit
2. Trailing edge stopper HP sensor [A] ( ×1)
SM 47 D3B8/D3B9
Booklet Stapler Unit (SR3220)
D3B8/D3B9 48 SM
Booklet Stapler Unit (SR3220)
BOOKLET
FINISHER
FINISHER
SR3220
SR3210
1.4.9 TRAILING EDGE STOPPER MOTOR
1. Center-folding unit
2. Trailing edge stopper motor [A] ( ×2, x1)
SM 49 D3B8/D3B9
Booklet Stapler Unit (SR3220)
D3B8/D3B9 50 SM
Booklet Stapler Unit (SR3220)
BOOKLET
FINISHER
FINISHER
SR3220
SR3210
1. Pull out the booklet stapler unit
2. Booklet tray full sensor bracket [A] ( ×2, ×2, ×2)
SM 51 D3B8/D3B9
Booklet Stapler Unit (SR3220)
D3B8/D3B9 52 SM
Booklet Stapler Unit (SR3220)
BOOKLET
FINISHER
FINISHER
SR3220
SR3210
SM 53 D3B8/D3B9
Boards
1.5 BOARDS
1.5.1 MAIN CONTROLLER BOARD
Make sure to set the SP provided on the metal plate of the main controller board after
replacing the main controller board.
An EEPROM [A] is installed in the controller board to record the drive frequency and
number of sheets. When the controller board is replaced, take the EEPROM off the old
board and install it on the new one.
There is an EEPROM on the new main controller board, but this is not needed and can
be discarded or kept as a spare part.
D3B8/D3B9 54 SM
Boards
1. Rear cover
2. Main controller board [A] ( ×4, ×23)
BOOKLET
FINISHER
FINISHER
SR3220
SR3210
SR3220
SR3210
SM 55 D3B8/D3B9
Booklet Finisher SR3220 / Finisher SR3210 (D3B9/D3B8)
2. DETAILED DESCRIPTIONS
2.1 BOOKLET FINISHER SR3220 / FINISHER SR3210
(D3B9/D3B8)
2.1.1 CHANGES FROM THE PREVIOUS MACHINE
Drive
With the paper exit guide drive motor [A] and the timing belt, the paper exit guides on both
sides move at the same time.
Home position is detected by the paper exit guide HP sensor [B].
D3B8/D3B9 56 SM
Booklet Finisher SR3220 / Finisher SR3210 (D3B9/D3B8)
BOOKLET
FINISHER
FINISHER
SR3220
SR3210
2.1.2 STAPLELESS STAPLER (FINISHER SR3210 ONLY)
Location of the stapleless stapler unit
The stapleless stapler unit [A] is on the same shaft as the conventional stapler unit [B], which
uses staples.
The stapleless stapler unit is at the back and the conventional stapler unit is at the front.
A spacer [C] on the shaft functions as a stopper, preventing the units from colliding.
SM 57 D3B8/D3B9
Booklet Finisher SR3220 / Finisher SR3210 (D3B9/D3B8)
D3B8/D3B9 58 SM
Booklet Finisher SR3220 / Finisher SR3210 (D3B9/D3B8)
BOOKLET
FINISHER
FINISHER
SR3220
SR3210
Stapleless stapler unit movement mechanism
The stapleless stapler transfer motor [A] moves the stapleless stapler unit to the stapling
position from its home position when stapling with the stapleless stapler.
The home position is detected by the stapleless stapler HP sensor [B].
The stapler transfer motor [C] and the stapler HP sensor [D] are attached to the base plate.
SM 59 D3B8/D3B9
Booklet Finisher SR3220 / Finisher SR3210 (D3B9/D3B8)
There is a gap at the paper guide when the stapleless stapler unit is at the home position
when stapling with the conventional stapler.
Because of this, paper will be guided with the paper guide [B] which works together with the
lever [A] when the stapleless stapler unit moves to its home position.
D3B8/D3B9 60 SM
Booklet Finisher SR3220 / Finisher SR3210 (D3B9/D3B8)
This option performs two stapling operations for a single stapling operation as follows.
[Moving to the first stapling position =>Stapling => Moving to the second stapling position =>
BOOKLET
FINISHER
FINISHER
SR3220
SR3210
Stapling => Moving back to the home position]
Stapling is done by engaging the pressure cam [D] to stretch the pressure link [A], which
applies pressure between to the upper tooth [C] and the lower tooth [B]. Moving and stapling
operation for the stapler are driven by the stapler drive motor. The home position is detected
by the stapleless stapler HP sensor.
Double/Single
The bond strength depends on the degree of entwining of fibers between sheets of the
paper bundle. Setting to Single or Double stapling allows you change the bond strength.
Single applies one staple operation.
Double applies one more, with the same operation as the first staple, at 4mm from the
first. The stapleless stapler drive motor moves the paper after the first stapling.
Bundle ejection
After stapling, the trailing edge presser is released. The bundle of paper is ejected by
the paper output roller.
SM 61 D3B8/D3B9
Booklet Finisher SR3220 / Finisher SR3210 (D3B9/D3B8)
The moving and stapling is done by the stapleless stapler drive motor [B] and the home
position is detected by the stapler HP sensor [C].
D3B8/D3B9 62 SM
Booklet Finisher SR3220 / Finisher SR3210 (D3B9/D3B8)
BOOKLET
FINISHER
FINISHER
SR3220
SR3210
[A]: Paper
[B]: Stapleless stapler unit
[P1]: Pre-stapling position
[P2]: Stapling position 1 (Single)
[P3]: Stapling position 2 (Double)
[P4]: Home position
SM 63 D3B8/D3B9
Booklet Finisher SR3220 / Finisher SR3210 (D3B9/D3B8)
2. The stapleless stapler unit moves to the pre-stapling position when starting a stapleless
stapling job.
3. After receiving the first sheet, the stapleless stapler unit moves from the Stapling Position 1
towards the rear by 2.2 mm. After stacking the sheets, stapling is performed. (Stapling
Position 1)
4. When stapling on multiple copies, the stapleless stapler unit moves towards the front by 2.2
mm from the pre-stapling position after the paper is delivered.
When stapling on multiple copies, Steps 3 and 4 are repeated.
D3B8/D3B9 64 SM
Booklet Finisher SR3220 / Finisher SR3210 (D3B9/D3B8)
5. The stapleless stapler unit returns to the home position after completing the job.
BOOKLET
FINISHER
FINISHER
SR3220
SR3210
Double stapling operation
6. The stapleless stapler unit is at the home position before receiving paper.
7. The stapleless stapler unit moves to the pre-stapling position when starting a stapleless
stapling job.
SM 65 D3B8/D3B9
Booklet Finisher SR3220 / Finisher SR3210 (D3B9/D3B8)
8. After receiving the first sheet, the stapleless stapler unit moves from the Stapling Position 1
towards the rear by 2.2 mm. After stacking the sheets, stapling is performed. (Stapling
Position 1)
9. The stapleless stapler unit moves further towards the rear by 4 mm and performs stapling.
(Stapling Position 2)
10. When stapling multiple copies, the stapleless stapler unit moves towards the front by 6.4 mm
from the pre-stapling position after the paper is delivered.
When stapling multiple copies, Steps 3 to 5 are repeated.
D3B8/D3B9 66 SM
Booklet Finisher SR3220 / Finisher SR3210 (D3B9/D3B8)
11. The stapler returns to the home position after completing the job.
BOOKLET
FINISHER
FINISHER
SR3220
SR3210
2.1.3 SP6-160-004 (REPLACEMENT MODE FOR SERVICE)
It is easier to access the following parts for replacement after running SP-6-160-004.
Positioning Roller [A]
The paper exit guide plate moves upwards and the positioning roller pops up in front for
easier access.
Reverse Roller [B]
The paper exit guide plate moves upwards and the reverse roller can be accessed.
SM 67 D3B8/D3B9
Booklet Finisher SR3220 / Finisher SR3210 (D3B9/D3B8)
D3B8/D3B9 68 SM
Booklet Finisher SR3220 / Finisher SR3210 (D3B9/D3B8)
BOOKLET
FINISHER
FINISHER
SR3220
SR3210
SM 69 D3B8/D3B9
Booklet Finisher SR3220 / Finisher SR3210 (D3B9/D3B8)
D3B8/D3B9 70 SM
Booklet Finisher SR3220 / Finisher SR3210 (D3B9/D3B8)
BOOKLET
FINISHER
FINISHER
SR3220
SR3210
Intermediate transport (right)
1 9 Upper cover open/close sensor
paper surface sensor
Shift system
SM 71 D3B8/D3B9
Booklet Finisher SR3220 / Finisher SR3210 (D3B9/D3B8)
2 Tray lower limit sensor (lower) 9 Paper exit guide drive motor
3 Shift tray upper limit switch 10 Paper exit guide plate open/close motor
4 Shift tray paper surface sensor 11 Paper exit guide plate HP sensor
Jogger system
D3B8/D3B9 72 SM
Booklet Finisher SR3220 / Finisher SR3210 (D3B9/D3B8)
BOOKLET
FINISHER
FINISHER
SR3220
SR3210
No. Description No. Description
5 Stapler HP sensor
SM 73 D3B8/D3B9
Booklet Finisher SR3220 / Finisher SR3210 (D3B9/D3B8)
D3B8/D3B9 74 SM
Booklet Finisher SR3220 / Finisher SR3210 (D3B9/D3B8)
BOOKLET
FINISHER
FINISHER
SR3220
SR3210
No. Description No. Description
SM 75 D3B8/D3B9
Mechanisms
Punch system
2.2 MECHANISMS
2.2.1 Separation mechanism
In the separation unit, the transport path of the paper is changed with the junction gate [A] by the
junction gate solenoid [B].
The change-over action of the junction gate is as follows.
D3B8/D3B9 76 SM
Mechanisms
BOOKLET
FINISHER
FINISHER
SR3220
SR3210
Paper transport
path
Junction gate
ON OFF
solenoid
SM 77 D3B8/D3B9
Mechanisms
Ascent
The shift tray paper surface sensor detects the movement upper limit of the shift tray, and
disconnects the control circuit of the tray lift motor.
When paper is removed from the shift tray and the shift tray paper surface sensor switches
ON (unblocked), the shift tray ascends, and when the sensor switches OFF (blocked), it
stops.
Descent
In shift mode
When every 5 sheets of paper are delivered to the shift tray, the tray moves up and down.
The shift tray first descends until the shift tray paper surface sensor switches ON
(unblocked), and the shift tray then ascends until the sensor switches OFF (blocked).
In stapling mode
When exiting the paper to the shift tray, the tray lift motor switches ON/OFF for a definite
time, and the tray height is adjusted.
D3B8/D3B9 78 SM
Mechanisms
BOOKLET
FINISHER
FINISHER
SR3220
SR3210
Small size (Smaller than A4 SEF, LT LEF)
When the shift tray descends and the actuator [A] under the shift tray switches the lower limit
sensor (lower) [B] OFF (blocked), shift tray "Full" is detected.
Large size (Larger than B4, LG)
When the shift tray descends and the actuator [A] under the shift tray switches the lower limit
sensor (upper) [C] OFF (blocked), shift tray "Full" is detected.
SM 79 D3B8/D3B9
Mechanisms
Tray full detection changes with the size of paper that has been stapled, and the number of sheets
in one bundle. If the tray is full, the machine stops.
D3B8/D3B9 80 SM
Mechanisms
BOOKLET
FINISHER
FINISHER
SR3220
SR3210
Tray status Booklet tray full sensor 1 Booklet tray full sensor 2
Full 1 ON ON
Full 2 OFF ON
SM 81 D3B8/D3B9
Mechanisms
D3B8/D3B9 82 SM
Mechanisms
BOOKLET
FINISHER
FINISHER
SR3220
SR3210
stapler.
Binding modes: booklet stitch mode (large sizes: LG, B4, A3, DLT, 12"×17.7")
Jogger operation
After the paper rear edges have been aligned by stacking, jogger operation is then performed
to align the width.
The jogger fences [B] are opened and closed by the jogger motor [A]. At the start of jogging,
the jogger fences [B] stand by in a state where they are opened wider than the paper width.
When the rear edge of the transported paper is pressed against the trailing edge fence by the
reverse roller, the jogger fences move close to the edges of the paper.
Next, the jogger fences move to the edges, to align the paper.
After jogging is complete, the jogger fences again open, and stand by to receive the next
sheet.
The home position of the jogger fences is detected by the jogger HP sensor [C].
SM 83 D3B8/D3B9
Mechanisms
D3B8/D3B9 84 SM
Mechanisms
BOOKLET
FINISHER
FINISHER
SR3220
SR3210
The stapling position changes with the stapling mode and paper size.
When the operation starts after power is switched on, or the front door opens and closes, the
main controller board drives the stapler transfer motor [B] to return the stapler unit to the
home position.
The stapler unit starts to transfer the paper to the front side of the stapler frame, and when the
stapler HP sensor [C] under the stapler unit detects the screen, it temporarily stops. Then, the
stapler transfer motor is driven for a predetermined number of pulses. The stapler unit
moves to the rear side, and stands by.
To prevent the stapler unit colliding with the feedout pawl and trailing edge fences, a stapler
retreat sensor is provided.
SM 85 D3B8/D3B9
Mechanisms
Booklet stitch mode (large sizes: LG, B4, A3, DLT, 12"×17.7"):
Release mechanism
Paper exits to the shift tray by the feedout pawl and the paper exit roller after the stapling is
done.
When the feedout pawl motor [A] turns ON, the release belt is driven and the paper is moved
upwards by the feedout pawl [D].
When the stapled stack touches the paper exit roller, the paper exit guide plate [B] closes and
the paper is released. To prevent the stack from moving up too much, the feedout pawl motor
is stopped temporarily.
The home position of the release belt is detected by the feedout pawl HP sensor [C].
D3B8/D3B9 86 SM
Mechanisms
BOOKLET
FINISHER
FINISHER
SR3220
SR3210
2.2.9 Booklet stitching mechanism
Paper which has been stitched in the center is pressed in by the booklet stitch folding roller with
the folding blade.
The paper folded by the folding roller is released by the paper exit shutter, and is stacked in the
booklet tray one sheet at a time.
A compact layout is achieved by sharing the edge binding stapler, booklet tray, transport, and
stack.
The stapler unit and the folding process unit are divided.
Booklet stitch bundle transport and pressure release
In the case of booklet stitching, the paper must be transported to the stapling position.
Booklet transport rollers are provided at two positions, upper and lower. The transport and
timing of the rollers which transport the bundle differ according to the paper size.
A3, DLT, 12"×17.7"
After booklet stitching is complete, the (upper) booklet transport pressure release motor
operates, and at the same time, the (lower) booklet transport roller starts applying pressure.
B4 or smaller
The (lower) booklet transport roller starts to pressurize after a certain amount of paper (as
much as the leading edge goes through the nip of the (lower) booklet transport roller) for each
size is transferred after booklet stitching is done.
SM 87 D3B8/D3B9
Mechanisms
The booklet transport rollers transport the paper and apply pressure.
They transport the paper to the stapling position, and thence to the folding unit.
Transport and pressure/release are driven by upper and lower motors.
Upper: Booklet transport (upper) pressure release motor [A] (also performs trailing edge
fence retreat)
Lower: Booklet transport (lower) pressure release motor [B]
D3B8/D3B9 88 SM
Mechanisms
BOOKLET
FINISHER
FINISHER
SR3220
SR3210
The leading edge stopper moves to the standby position according to the folding size.
SM 89 D3B8/D3B9
Mechanisms
D3B8/D3B9 90 SM
Punch Unit PU3050 (D717)
BOOKLET
FINISHER
FINISHER
2.3.1 Changes from the Previous Machine
SR3220
SR3210
To prevent fire spreading from the circuit board, a cover [A] is placed over the controller board.
SM 91 D3B8/D3B9
Punch Unit PU3050 (D717)
2.3.3 Mechanism
The punch unit is in the finisher paper feed unit, and when paper transported from the main
machine stops, it makes two punch holes in the rear edge of the paper one sheet at a time.
Offset in the angle of the paper is corrected by skew correction, and offset in the lateral direction is
corrected by moving the punch unit.
Skew Correction
1. Paper is output from the main machine.
2. The entrance sensor [A] detects the paper.
3. The paper is brought into contact with the entrance roller [B].
4. Skew correction is applied to the paper, and it is transported.
D3B8/D3B9 92 SM
Punch Unit PU3050 (D717)
2.3.4 Registration
BOOKLET
FINISHER
FINISHER
SR3220
SR3210
1. The horizontal registration correction sensor [A] detects the lateral offset of the paper.
2. The punch unit moves by the lateral offset detection amount, and completes punching.
SP Description
SM 93 D3B8/D3B9
Punch Unit PU3050 (D717)
D3B8/D3B9 94 SM
Punch Unit PU3050 (D717)
BOOKLET
FINISHER
FINISHER
SR3220
SR3210
The punch unit moves towards the front or the rear according to the paper size. The front-rear
movement is driven by the punch unit movement motor [A]. The home position of the punch unit is
detected by the punch unit HP sensor [B].
SM 95 D3B8/D3B9
Punch Unit PU3050 (D717)
D3B8/D3B9 96 SM
D3BA/D3BB
Finisher SR3230
Booklet Finisher SR3240
Latest Release: -
Initial Release: November, 2016
Copyright (c) 2016 Ricoh Co.,Ltd.
Rev. 08/12/2021
FINISHER SR3230
BOOKLET FINISHER SR3240
(D3BA/D3BB)
TABLE OF CONTENTS
SM i D3B0
1.7 PUNCH UNIT ............................................................................................................. 33
2. DETAILED DESCRIPTIONS............................................................ 36
2.1 LAYOUT ..................................................................................................................... 36
2.1.1 GENERAL LAYOUT ......................................................................................... 36
2.1.2 ELECTRICAL COMPONENT LAYOUT ............................................................. 37
2.1.3 TRANSPORT LAYOUT..................................................................................... 40
2.1.4 PROOF TRANSPORT LAYOUT (DRIVE) ......................................................... 41
2.1.5 PROOF TRANSPORT LAYOUT (SENSORS) ................................................... 41
2.1.6 SHIFT TRANSPORT LAYOUT (DRIVE) ............................................................ 42
2.2 OPERATION DETAILS ............................................................................................... 43
2.2.1 SHIFT OPERATION (SHIFT TRANSPORT)...................................................... 43
2.2.2 PRE-STACK OPERATION (IN CORNER STAPLING) ....................................... 43
2.2.3 UPPER TRAY SHIFT DRIVE / LIMIT SENSOR / FULL SENSOR ..................... 44
2.2.4 PULL-IN ROLLER / PAPER STACK HOLDER .................................................. 46
Components ......................................................................................................... 46
Operation ............................................................................................................. 46
2.2.5 CORNER STAPLING........................................................................................ 48
Components ......................................................................................................... 48
Edge Guide .......................................................................................................... 49
Stapler Movement ................................................................................................ 50
Positioning Roller / Drag Roller ............................................................................. 50
Jogger .................................................................................................................. 51
Stapling ................................................................................................................ 52
Feeding-out .......................................................................................................... 52
2.2.6 PAPER EXIT GUIDE ........................................................................................ 53
Paper Guide Unit .................................................................................................. 53
Related SP Codes ................................................................................................ 53
Paper Guide Removal .......................................................................................... 53
2.2.7 SP6-160-004 (REPLACEMENT MODE FOR SERVICE)................................... 54
D3B0 ii SM
READ THIS FIRST
Symbols, Abbreviations
This manual uses several symbols and abbreviations. The meaning of those symbols and
abbreviations are as follows:
Trademarks
Adobe, Acrobat, PageMaker, PostScript, and PostScript 3 are either registered trademarks or
trademarks of Adobe Systems Incorporated in the United States and/or other countries.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.
and any use of such marks by Ricoh Company, Ltd. is under license.
Firefox and Thunderbird are registered trademarks of the Mozilla Foundation.
Google, Android, and Chrome are trademarks of Google Inc.
iOS® is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the
United States and certain other countries.
Java is a registered trademark of Oracle and/or its affiliates.
JAWS® is a registered trademark of Freedom Scientific, Inc., St. Petersburg, Florida and/or other
countries.
Kerberos is a trademark of the Massachusetts Institute of Technology (MIT).
Linux is a registered trademark of Linus Torvalds.
Macintosh, OS X, Bonjour, Safari, and TrueType are trademarks of Apple Inc., registered in the
U.S. and other countries.
Microsoft, Windows, Windows Server, Windows Vista, Internet Explorer, and Outlook are either
registered trademarks or trademarks of Microsoft Corp. in the United States and/or other
countries.
PictBridge is a trademark.
QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and in other
countries.
"Red Hat" is a registered trademark of Red Hat, Inc.
The SD and SD logo are trademarks of SD-3C, LLC.
UNIX is a registered trademark of The Open Group.
UPnP is a trademark of UPnP Implementers Corporation.
This product includes RSA BSAFE® Cryptographic software of EMC Corporation. RSA and
BSAFE are registered trademarks or trademarks of EMC Corporation in the United States and
other countries.
The proper names of Internet Explorer 6, 7, and 8 are as follows:
Microsoft® Internet Explorer® 6
Windows® Internet Explorer® 7
Windows® Internet Explorer® 8
The proper names of the Windows operating systems are as follows:
The product names of Windows Vista are as follows:
Microsoft® Windows Vista® Ultimate
Microsoft® Windows Vista® Business
Microsoft® Windows Vista® Home Premium
Microsoft® Windows Vista® Home Basic
Microsoft® Windows Vista® Enterprise
The product names of Windows 7 are as follows:
Microsoft® Windows® 7 Home Premium
Microsoft® Windows® 7 Professional
Microsoft® Windows® 7 Ultimate
Microsoft® Windows® 7 Enterprise
The product names of Windows 8 are as follows:
Microsoft® Windows® 8
Microsoft® Windows® 8 Pro
Microsoft® Windows® 8 Enterprise
The product names of Windows 8.1 are as follows:
Microsoft® Windows® 8.1
Microsoft® Windows® 8.1 Pro
Microsoft® Windows® 8.1 Enterprise
The product names of Windows 10 are as follows:
Microsoft® Windows® 10 Home Premium
Microsoft® Windows® 10 Pro
Microsoft® Windows® 10 Enterprise
Microsoft® Windows® 10 Education
The product names of Windows Server 2003 are as follows:
Microsoft® Windows Server® 2003 Standard Edition
Microsoft® Windows Server® 2003 Enterprise Edition
The product names of Windows Server 2003 R2 are as follows:
Microsoft® Windows Server® 2003 R2 Standard Edition
Microsoft® Windows Server® 2003 R2 Enterprise Edition
The product names of Windows Server 2008 are as follows:
Microsoft® Windows Server® 2008 Standard
Microsoft® Windows Server® 2008 Enterprise
The product names of Windows Server 2008 R2 are as follows:
Microsoft® Windows Server® 2008 R2 Standard
Microsoft® Windows Server® 2008 R2 Enterprise
The product names of Windows Server 2012 are as follows:
Microsoft® Windows Server® 2012 Foundation
Microsoft® Windows Server® 2012 Essentials
Microsoft® Windows Server® 2012 Standard
The product names of Windows Server 2012 R2 are as follows:
Microsoft® Windows Server® 2012 R2 Foundation
Microsoft® Windows Server® 2012 R2 Essentials
Microsoft® Windows Server® 2012 R2 Standard
Other product names used herein are for identification purposes only and might be trademarks of
their respective companies. We disclaim any and all rights to those marks.
Microsoft product screen shots reprinted with permission from Microsoft Corporation.
Covers
BOOKLET
FINISHER
FINISHER
SR3230
SR3240
1.1 COVERS
1.1.1 Rear Upper Cover, Rear Lower Cover, Upper Cover
1. Remove the rear upper cover [A].
SM 1 D3BA/D3BB
Covers
3. Open the front door [A], and remove the screws of the upper cover.
D3BA/D3BB 2 SM
Covers
BOOKLET
FINISHER
FINISHER
SR3230
SR3240
1. Open the front door [A], and then remove the front door bracket [B] ( x 1).
2. Remove the front door [A].
SM 3 D3BA/D3BB
Covers
D3BA/D3BB 4 SM
Covers
BOOKLET
FINISHER
FINISHER
SR3230
SR3240
5. Remove the front paper guide cover [A] ( x2).
SM 5 D3BA/D3BB
Covers
D3BA/D3BB 6 SM
Covers
BOOKLET
FINISHER
FINISHER
1. Remove the shift tray [A] ( x 1).
SR3230
SR3240
1.1.6 Left Cover
1. Remove the shift tray [A] ( x 1).
SM 7 D3BA/D3BB
Covers
D3BA/D3BB 8 SM
Boards
1.2 BOARDS
BOOKLET
FINISHER
FINISHER
1.2.1 Main Board
SR3230
SR3240
1. Remove the following covers.
• Rear upper cover (Rear Upper Cover, Rear Lower Cover, Upper Cover)
• Rear lower cover (Rear Upper Cover, Rear Lower Cover, Upper Cover)
2. Remove the main board [A] ( x 8, connector x all).
SM 9 D3BA/D3BB
Boards
5. Remove the EEPROM [C] from the old board and install it on the new board.
6. Locate the label [A] attached near the right corner of the board.
7. Go into the SP mode, open these SP codes, and then enter the numbers you see on the
label.
• SP6121-001 NV Adj. Data: Jog Position: Factory Adj.
• SP6121-002 NV Adj. Data: Fold Position: Factory Adj.
D3BA/D3BB 10 SM
Paper Guide
BOOKLET
FINISHER
FINISHER
1.3.1 Paper Guide Unit
SR3230
SR3240
1. Remove the paper guide covers. (Paper Guide Cover)
2. Disconnect the cover support bracket.
4. Loosen (do not remove) the screws on both ends of the paper exit. This will loosen the tray
so that you can move the tray slightly side-to-side; then you can remove the bracket screws
more easily.
5. Disconnect the rear end of the paper guide unit bracket [A].
SM 11 D3BA/D3BB
Paper Guide
6. Disconnect the front end of the paper guide unit bracket [B].
7. At the rear, open the clamps and disconnect the motor and sensor harnesses.
8. Hold the unit bracket with both hands, lower the rear end [A], roll it toward you slightly, and
then disconnect the harnesses [B].
D3BA/D3BB 12 SM
Paper Guide
9. Lay the unit on a flat clean surface so that you can see the paper guide motor [1] and paper
guide position sensor bracket [2].
BOOKLET
FINISHER
FINISHER
SR3230
SR3240
SM 13 D3BA/D3BB
Main Motors
• Disconnect the harness from the back side of the inner upper cover when you
remove the inner upper cover.
D3BA/D3BB 14 SM
Main Motors
BOOKLET
FINISHER
FINISHER
SR3230
SR3240
4. Remove the bushing [A] from the front side of the finisher (C-ring x 1).
5. Remove the pressure release motor bracket [A] from the rear side of the finisher ( x 2).
SM 15 D3BA/D3BB
Main Motors
6. Remove the gear [A] from the rear side of the finisher (snap-fit x 1).
7. Remove the pulley [A] from the rear side of the finisher (C-ring x 1).
D3BA/D3BB 16 SM
Main Motors
BOOKLET
FINISHER
FINISHER
SR3230
SR3240
9. Open the clamps shown below ( x 6).
SM 17 D3BA/D3BB
Main Motors
10. Disconnect the ground wire [A] of the main board ( x 1).
12. Pull out the harnesses disconnected in step 11 to the right side of the finisher through the
hole [A].
13. Remove the harness from the clamps ( x 4).
D3BA/D3BB 18 SM
Main Motors
14. Remove the corner stapling unit [A] from between the front and left plate.
BOOKLET
FINISHER
FINISHER
SR3230
SR3240
1.4.2 Paper Exit Gate Motor
1. Remove the corner stapling unit. (Corner Stapling Unit)
2. Remove the stapler bracket [A] ( x 3, x 1).
SM 19 D3BA/D3BB
Main Motors
D3BA/D3BB 20 SM
Main Motors
BOOKLET
FINISHER
FINISHER
SR3230
SR3240
1. Remove the rear upper cover. (Rear Upper Cover, Rear Lower Cover, Upper Cover)
2. Remove the stacking roller motor [A] ( x 2, x 1).
SM 21 D3BA/D3BB
Main Motors
D3BA/D3BB 22 SM
Main Motors
BOOKLET
FINISHER
FINISHER
SR3230
SR3240
5. Disconnect the motor harness, and then remove the motor ( x1).
6. When you re-install the motor, make sure that the connector is pointing to the back of the unit.
SM 23 D3BA/D3BB
Sensors
1.5 SENSORS
1.5.1 Shift Tray Paper Sensor
1. Remove the corner stapling unit. (Corner Stapling Unit)
2. Remove the stapler bracket [A] ( x 3, x 1).
D3BA/D3BB 24 SM
Sensors
BOOKLET
FINISHER
FINISHER
SR3230
SR3240
1. Remove the corner stapling unit. (Corner Stapling Unit)
2. Remove the stapler bracket [A] ( x 3, x 1).
3. Turn back the stapler bracket, and remove the trailing edge pressure plate HP sensor bracket
[A] ( x 1).
SM 25 D3BA/D3BB
Sensors
3. Turn back the stapler bracket, and remove the paper exit gate motor bracket [A] ( x 1,
x 1).
D3BA/D3BB 26 SM
Sensors
BOOKLET
FINISHER
FINISHER
SR3230
SR3240
1.5.4 Staple Tray Paper Sensor
1. Remove the corner stapling unit. (Corner Stapling Unit)
2. Remove the stapler bracket [A] ( x 3, x 1).
SM 27 D3BA/D3BB
Sensors
D3BA/D3BB 28 SM
Sensors
BOOKLET
FINISHER
FINISHER
SR3230
SR3240
5. Separate the sensor and bracket (tab x3).
SM 29 D3BA/D3BB
Stapler Unit
2. Open the front door and push the stapler unit [A] towards the rear side of the finisher.
3. At the rear side, remove the screw circled in the photo below from the stapler unit [A] ( x 1).
D3BA/D3BB 30 SM
Stapler Unit
BOOKLET
FINISHER
FINISHER
SR3230
SR3240
6. Remove the bracket [B] from the stapler unit [A] ( x 1).
SM 31 D3BA/D3BB
Stapler Unit
D3BA/D3BB 32 SM
Punch Unit
BOOKLET
FINISHER
FINISHER
SR3230
SR3240
replace the parts of the punch unit, replace the whole unit.
• Do not disassemble the punch unit. This unit is precisely adjusted in the factory.
• Do not drop or give a shock to the unit when you replace it. The unit could be damaged.
1. Remove the following covers.
• Rear Upper Cover (Rear Upper Cover, Rear Lower Cover, Upper Cover)
• Rear Lower Cover (Rear Upper Cover, Rear Lower Cover, Upper Cover)
2. Remove the side-to-side detection unit [A] ( x 2, x 3, x 2).
SM 33 D3BA/D3BB
Punch Unit
4. Remove the punch unit control board [A] ( x1, tab x2).
D3BA/D3BB 34 SM
SM
35
D3BA/D3BB
Punch Unit
FINISHER
SR3230
BOOKLET
FINISHER
SR3240
Layout
2. DETAILED DESCRIPTIONS
2.1 LAYOUT
2.1.1 General Layout
No. Name
1 Punch Unit
2 Corner Stapler
3 Shift Tray
4 Proof Tray
D3BA/D3BB 36 SM
Layout
BOOKLET
FINISHER
FINISHER
SR3230
SR3240
No. Part
1 Exit Motor
2 Transport Motor
3 Main Control Board
4 Pre-stack Transport Motor
5 Entrance Transport Motor
6 Horizontal Transport Motor
7 Tray Lift Motor
8 Paper Guide Motor
9 Paper Guide HP Sensor
SM 37 D3BA/D3BB
Layout
D3BA/D3BB 38 SM
Layout
BOOKLET
FINISHER
FINISHER
SR3230
SR3240
6 Feed-out Belt HP Sensor 13 Shift Tray Exit Sensor
7 Corner Stapler Motor
Punch Unit
SM 39 D3BA/D3BB
Layout
No. Part
1 Punch Unit Movement Motor
2 Punch Unit HP Sensor
3 Punch Registration HP Sensor
4 Punch Registration Motor
5 Punch Registration Sensor
6 Punchout Hopper Full Sensor
7 Punch HP Sensor
8 Punch Drive Motor
9 Punch Motor Rotation Sensor
10 Punch Unit Control Board
D3BA/D3BB 40 SM
Layout
BOOKLET
FINISHER
FINISHER
SR3230
SR3240
Purple Stapling Path
SM 41 D3BA/D3BB
Layout
D3BA/D3BB 42 SM
Operation Details
BOOKLET
FINISHER
FINISHER
2.2.1 Shift Operation (Shift Transport)
SR3230
SR3240
To separate the output stacks, the shift roller motor [A] moves the shift roller [B] side-to-side while
the shift roller is driven. The shift roller HP sensor [C] is used to control this mechanism.
SM 43 D3BA/D3BB
Operation Details
7. After paper passes the pre-stack junction gate [A], the pre-stack junction gate [A] moves
down (closes) and the relay transport roller [C] rotates in reverse. The pre-stack roller [B]
rotates to transport paper to the pre-stack position.
8. The rotation of the relay transport roller [C] and the pre-stack roller [B] stops, and the
pre-stack junction gate [A] moves up (opens). The shift roller [D] also moves up to release the
pressure between itself [D] and the relay transport roller [C].
9. The following sheet comes through the entrance and reaches the relay transport path. After
that, the shift roller [A] drops to press the pre-stacked sheet and the following sheet. Then
with the pre-stacked sheet, the following sheet goes to the next process (corner stapling).
The upper tray lift motor [A] moves the upper tray up/down.
Upper-position Detection
With the actuator, the shift paper height sensor [B] detects the upper position of the tray (without
output paper). The upper tray height limit switch [C] prevents the tray from moving up too much.
When the upper tray moves up to the upper position but doesn’t stop, the upper tray height limit
switch is pushed and the tray shift motor [A] stops.
Condition 1
D3BA/D3BB 44 SM
Operation Details
There are five tray full sensors [D] on the rear side of the machine, but Shift Tray Lower Limit
Sensor 2 and 4 are not used for this finisher.
BOOKLET
FINISHER
FINISHER
SR3230
SR3240
State Sensors Paper Size Length
500 Shift Tray Lower A5 SEF, A5 LEF, B6 SEF, HLT SEF, A6 SEF 148 to
sheets Limit Sensor 5 182 mm
1,000 Shift Tray Lower Not used for this finisher.
sheet Limit Sensor 4
1,500 Shift Tray Lower A3 SEF, A4 SEF, B4 SEF, B5 SEF, B5 LEF, DLT SEF, 182 to
sheets Limit Sensor 3 LG SEF, LT SEF, 12"x18" SEF, SRA3 SEF, 13"x19.2" 488 mm
SEF
2,000 Shift Tray Lower Not used for this finisher.
sheets Limit Sensor 2
3,000 Shift Tray Lower A4 LEF, LT LEF
sheets Limit Sensor 1
Condition 2
When the feeler rises up to position "1", The booklet stack height sensor 1 [A] is "OFF" and the
booklet stack height sensor 2 [B] is "ON".
If this feeler remains in position "1" for 13 seconds continuously, the shift tray is detected full .
The purpose is to accurately detect tray full for stacks of Z-folded paper, or incorrectly stacked
documents.
SM 45 D3BA/D3BB
Operation Details
Condition 3
Shift tray detection input check: SP6123-35 normally set to "0" (default), tray not full.
Components
Operation
There are five steps in the operation:
10. When a job starts, the paper stacking holder motor rotates the paper stacking holder cam [B]
to move the paper stacking holder [A] down.
11. The stacking sponge roller fluctuation motor rotates the stacking sponge roller cam [D] to
D3BA/D3BB 46 SM
Operation Details
move the stacking sponge roller [E] down. The paper stacking holder motor rotates the paper
stacking holder cam [B] to lift the paper stacking holder [A] up to its HP (until the paper
BOOKLET
FINISHER
FINISHER
SR3230
SR3240
stacking holder interrupts the paper stacking holder HP sensor [C]).
12. The paper stacking holder motor drives in reverse to let the stacking sponge roller [A] pull the
output paper in.
13. The paper stacking holder motor rotates the paper stacking holder cam [C] to drop the paper
stacking holder [B] (until job end, the machine repeats step 3 and step 4).
SM 47 D3BA/D3BB
Operation Details
14. After job end, the stacking sponge fluctuation motor rotates the stacking sponge roller cam
[D] to lift the stacking sponge roller [A] up to its HP position. At the same time, the paper
stacking holder motor rotates the holder cam [E] to lift the paper stacking holder [B] up to its
HP (until the paper stacking holder HP sensor [C] detects the end of the paper stacking
holder [B]).
Components
D3BA/D3BB 48 SM
Operation Details
BOOKLET
FINISHER
FINISHER
SR3230
SR3240
No. Name No. Name
A Edge Guide E Jogger Fence
B Upper Tray Exit Sensor F Staple Tray Paper Sensor
C Jogger HP sensor G Edge Guide HP Sensor
D Jogger Motor H Edge Guide Motor
Edge Guide
This machine applies a corner staple to the paper stack while it is hanging out of the exit. At this
time, to prevent the paper stack from dropping to the upper tray, the edge guide [D] comes out of
the unit. The edge guide operates as follows:
15. When a job starts, the upper tray guide plate [A] shifts up.
SM 49 D3BA/D3BB
Operation Details
16. The edge guide motor [B] drives to push the edge guide [D] out. The edge guide retreats into
the machine when the last sheet of a job is output (the edge guide HP sensor [C] detects the
edge guide).
Stapler Movement
The stapler movement motor [A] moves the stapler [C] along the guide rod [B]. After a job finishes,
the stapler [C] returns to its HP (the stapler HP sensor [D] detects the base of the stapler).
D3BA/D3BB 50 SM
Operation Details
roller that pushes paper against the trailing edge fence, in order to hold paper in the stapling
position.
BOOKLET
FINISHER
FINISHER
SR3230
SR3240
Jogger
The jogger motor [A] moves the jogger fences [C] to the ready position, where they wait for the
first sheet. As each sheet enters, the jogger fences push toward the center. At the end of the job,
the jogger fences return to their HP and stop. The jogger fence HP sensor [B] detects the jogger
fence at the home position.
SM 51 D3BA/D3BB
Operation Details
Stapling
The staple hammer motor [B] pushes the staple hammer [A] down in order to staple the paper
stack. The stapling positions are as follows:
• For oblique stapling: [1]
• For horizontal stapling: [2]
• For horizontal stapling at 2 points: [3]
Feeding-out
The trailing edge fence [B] moves paper up to the proper position to output. Then the stack
feed-out pawl [A] that is attached to the stack feed-out belt [C] pushes the paper out. The stack
feed-out motor [D] moves the stack feed-out pawl [A] and the trailing edge fence [B]. After a stack
is output, both the trailing edge fence [B] and stack feed-out pawl [A] return to their HP.
There are two types of stack output.
• 1. Pawl, exit roller: Small sizes (A4, LT, B4 SEF)
Output is done by the exit roller, and by the trailing edge fence and the stack feed-out pawl as
described above.
• 2. Roller exit: A4, LT, B5 LEF
Only the exit roller is used to output the stack, without using the trailing edge fence and the
stack feed-out pawl.
For Large Sizes (A3, B4, LG, DLT)
• 1 to 10 sheets: Roller exit method
D3BA/D3BB 52 SM
Operation Details
BOOKLET
FINISHER
FINISHER
SR3230
SR3240
2.2.6 Paper Exit Guide
Related SP Codes
Selects whether or not to operate the paper guide in jobs other than corner stapling jobs.
0: Paper guide operates for all paper sizes
1: Paper guide does not operate
• SP6126-001 Use Paper Guide (Small sizes up to 300 mm)
• SP6125-001 Use Paper Guide (Large sizes large than 300 mm)
SM 53 D3BA/D3BB
Operation Details
operation.)
D3BA/D3BB 54 SM
D3CQ
1 BIN TRAY BN311
Latest Release: -
Initial Release: November, 2016
Copyright (c) 2016 Ricoh Co.,Ltd.
Rev. 08/12/2021
1 BIN TRAY BN3110
(D3CQ)
TABLE OF CONTENTS
2. DETAILED DESCRIPTIONS.............................................................. 7
2.1 1 BIN TRAY BN3110 (D3CQ) ........................................................................................ 7
2.1.1 PARTS LAYOUT ................................................................................................. 7
2.1.2 MECHANISM ..................................................................................................... 9
Paper detection display .......................................................................................... 9
Paper exit roller drive mechanism........................................................................... 9
Paper ejection mechanism ..................................................................................... 9
SM i D3CQ
READ THIS FIRST
Symbols, Abbreviations
This manual uses several symbols and abbreviations. The meaning of those symbols and
abbreviations are as follows:
Clip ring
Screw
Connector
Clamp
E-ring
Timing Belt
K Black
C Cyan
M Magenta
Y Yellow
FC Full color
Trademarks
Adobe, Acrobat, PageMaker, PostScript, and PostScript 3 are either registered trademarks or
trademarks of Adobe Systems Incorporated in the United States and/or other countries.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.
and any use of such marks by Ricoh Company, Ltd. is under license.
Firefox and Thunderbird are registered trademarks of the Mozilla Foundation.
Google, Android, and Chrome are trademarks of Google Inc.
iOS® is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the
United States and certain other countries.
Java is a registered trademark of Oracle and/or its affiliates.
JAWS® is a registered trademark of Freedom Scientific, Inc., St. Petersburg, Florida and/or other
countries.
Kerberos is a trademark of the Massachusetts Institute of Technology (MIT).
Linux is a registered trademark of Linus Torvalds.
Macintosh, OS X, Bonjour, Safari, and TrueType are trademarks of Apple Inc., registered in the
U.S. and other countries.
Microsoft, Windows, Windows Server, Windows Vista, Internet Explorer, and Outlook are either
registered trademarks or trademarks of Microsoft Corp. in the United States and/or other
countries.
PictBridge is a trademark.
QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and in other
countries.
"Red Hat" is a registered trademark of Red Hat, Inc.
The SD and SD logo are trademarks of SD-3C, LLC.
UNIX is a registered trademark of The Open Group.
UPnP is a trademark of UPnP Implementers Corporation.
This product includes RSA BSAFE® Cryptographic software of EMC Corporation. RSA and
BSAFE are registered trademarks or trademarks of EMC Corporation in the United States and
other countries.
The proper names of Internet Explorer 6, 7, and 8 are as follows:
Microsoft® Internet Explorer® 6
Windows® Internet Explorer® 7
Windows® Internet Explorer® 8
The proper names of the Windows operating systems are as follows:
The product names of Windows Vista are as follows:
Microsoft® Windows Vista® Ultimate
Microsoft® Windows Vista® Business
Microsoft® Windows Vista® Home Premium
Microsoft® Windows Vista® Home Basic
Microsoft® Windows Vista® Enterprise
The product names of Windows 7 are as follows:
Microsoft® Windows® 7 Home Premium
Microsoft® Windows® 7 Professional
Microsoft® Windows® 7 Ultimate
Microsoft® Windows® 7 Enterprise
The product names of Windows 8 are as follows:
Microsoft® Windows® 8
Microsoft® Windows® 8 Pro
Microsoft® Windows® 8 Enterprise
The product names of Windows 8.1 are as follows:
Microsoft® Windows® 8.1
Microsoft® Windows® 8.1 Pro
Microsoft® Windows® 8.1 Enterprise
The product names of Windows 10 are as follows:
Microsoft® Windows® 10 Home Premium
Microsoft® Windows® 10 Pro
Microsoft® Windows® 10 Enterprise
Microsoft® Windows® 10 Education
The product names of Windows Server 2003 are as follows:
Microsoft® Windows Server® 2003 Standard Edition
Microsoft® Windows Server® 2003 Enterprise Edition
The product names of Windows Server 2003 R2 are as follows:
Microsoft® Windows Server® 2003 R2 Standard Edition
Microsoft® Windows Server® 2003 R2 Enterprise Edition
The product names of Windows Server 2008 are as follows:
Microsoft® Windows Server® 2008 Standard
Microsoft® Windows Server® 2008 Enterprise
The product names of Windows Server 2008 R2 are as follows:
Microsoft® Windows Server® 2008 R2 Standard
Microsoft® Windows Server® 2008 R2 Enterprise
The product names of Windows Server 2012 are as follows:
Microsoft® Windows Server® 2012 Foundation
Microsoft® Windows Server® 2012 Essentials
Microsoft® Windows Server® 2012 Standard
The product names of Windows Server 2012 R2 are as follows:
Microsoft® Windows Server® 2012 R2 Foundation
Microsoft® Windows Server® 2012 R2 Essentials
Microsoft® Windows Server® 2012 R2 Standard
Other product names used herein are for identification purposes only and might be trademarks of
their respective companies. We disclaim any and all rights to those marks.
Microsoft product screen shots reprinted with permission from Microsoft Corporation.
Paper Sensor
1 BIN TRAY
BN3110
(D3CQ)
1.1 PAPER SENSOR
1. Unlock the lever [A], and then open the right door [B].
SM 1 D3CQ
Paper Sensor
D3CQ 2 SM
Paper Sensor
1 BIN TRAY
BN3110
(D3CQ)
7. Remove the cover [A] carefully in accordance with the notes described below.
Do not twist the cover to remove the cover as shown below. Otherwise, some hooks
inside the cover may be broken.
SM 3 D3CQ
Paper Sensor
Lift up the cover [A] vertically to remove the cover as shown below.
D3CQ 4 SM
Paper Sensor
1 BIN TRAY
BN3110
(D3CQ)
SM 5 D3CQ
Board
1.2 BOARD
D3CQ 6 SM
1 Bin Tray BN3110 (D3CQ)
2. DETAILED DESCRIPTIONS
1 BIN TRAY
BN3110
(D3CQ)
2.1 1 BIN TRAY BN3110 (D3CQ)
SM 7 D3CQ
1 Bin Tray BN3110 (D3CQ)
2 Controller board
D3CQ 8 SM
1 Bin Tray BN3110 (D3CQ)
2.1.2 MECHANISM
1 BIN TRAY
BN3110
(D3CQ)
Paper detection display
The paper sensor is located in the 1 bin unit. When paper is detected, the LED lights up.
SM 9 D3CQ
D3DX
Fax Option Type M29
Ver. 1.0
Latest Release: -
Initial Release: November, 2016
Copyright (c) 2016 Ricoh Co.,Ltd.
Rev. 08/12/2021
FAX OPTION TYPE M29
(D3DX)
TABLE OF CONTENTS
1. INSTALLATION .................................................................................. 1
1.1 FAX OPTION TYPE M29 (D3DX-01, -02, -03) .............................................................. 1
1.1.1 ACCESSORY CHECK ........................................................................................ 1
1.1.2 INSTALLATION PROCEDURE ........................................................................... 1
Fax Stamp Installation ............................................................................................ 5
1.1.3 ADDING FAX APPLICATION ICONS TO THE HOME SCREEN ......................... 6
Registering the Function key .................................................................................. 7
Function Priority Setting ......................................................................................... 9
1.1.4 NOTES FOR CONNECTING THE TELEPHONE LINE ..................................... 10
Reasons why the Fax Board may be damaged ..................................................... 10
1.2 G3 INTERFACE UNIT TYPE M29 (D3DX-05, -06, -07, -13) ........................................ 11
1.2.1 ACCESSORY CHECK ...................................................................................... 11
1.2.2 INSTALLATION PROCEDURE ......................................................................... 11
Single G3 Board ................................................................................................... 11
Double G3 Boards ................................................................................................ 16
1.2.3 NOTES FOR CONNECTING THE TELEPHONE LINE ..................................... 22
Reasons why the Fax Board may be damaged ..................................................... 22
1.3 FAX UNIT OPTIONS................................................................................................... 23
1.3.1 FAX MEMORY UNIT TYPE M19 64MB (D3BZ) ................................................ 23
Accessory Check.................................................................................................. 23
Installation Procedure ........................................................................................... 23
1.3.2 HANDSET HS3020 (D739) ............................................................................... 27
1.4 FAX CONNECTION UNIT TYPE M29 (D3DW-01, -02, -03) ........................................ 31
1.4.1 ACCESSORY CHECK ...................................................................................... 31
1.4.2 INSTALLATION PROCEDURE ......................................................................... 31
Order of installation .............................................................................................. 31
Installing the fax connection unit ........................................................................... 32
Registering the client machine(s).......................................................................... 32
Registering the remote machine ........................................................................... 33
Configuring the Remote Reception Settings ......................................................... 33
SM i D3DX
2. REPLACEMENT AND ADJUSTMENT ........................................... 35
2.1 FCU ............................................................................................................................ 35
2.1.1 SRAM DATA TRANSFER PROCEDURE .......................................................... 35
3. TROUBLESHOOTING ..................................................................... 42
3.1 ERROR CODES ......................................................................................................... 42
3.2 FAX CONNECTION UNIT ERROR CODES ................................................................ 61
3.2.1 ERROR CODE - 01 .......................................................................................... 61
3.2.2 ERROR CODE - 02 .......................................................................................... 61
3.2.3 ERROR CODE - 03 .......................................................................................... 61
3.2.4 ERROR CODE - 04 .......................................................................................... 62
3.2.5 ERROR CODE - 05 .......................................................................................... 62
3.2.6 ERROR CODE - 06 .......................................................................................... 62
3.2.7 ERROR CODE - 07 .......................................................................................... 62
3.2.8 ERROR CODE - 08 .......................................................................................... 62
3.2.9 ERROR CODE - 09 .......................................................................................... 63
3.3 IFAX TROUBLESHOOTING ....................................................................................... 64
3.4 IP-FAX TROUBLESHOOTING .................................................................................... 66
3.4.1 IP-FAX TRANSMISSION .................................................................................. 66
Cannot send by IP Address/Host Name ................................................................ 66
Cannot send via VoIP Gateway ............................................................................ 67
Cannot send by Alias Fax number. ....................................................................... 67
3.4.2 IP-FAX RECEPTION ........................................................................................ 68
Cannot receive via IP Address/Host Name. .......................................................... 68
Cannot receive by VoIP Gateway.......................................................................... 69
Cannot receive by Alias Fax number..................................................................... 70
D3DX ii SM
4.4.1 I-FAX SWITCHES............................................................................................. 95
4.4.2 PRINTER SWITCHES .................................................................................... 101
4.5 BIT SWITCHES – 3 .................................................................................................. 109
4.5.1 COMMUNICATION SWITCHES ..................................................................... 109
4.6 BIT SWITCHES – 4 .................................................................................................. 119
4.6.1 G3 SWITCHES............................................................................................... 119
4.7 BIT SWITCHES – 5 .................................................................................................. 128
4.7.1 G3-2 AND G3-3 SWITCHES........................................................................... 128
4.7.2 G4 INTERNAL SWITCHES............................................................................. 135
4.7.3 G4 PARAMETER SWITCHES ........................................................................ 135
4.8 BIT SWITCHES – 6 .................................................................................................. 136
4.8.1 IP FAX SWITCHES......................................................................................... 136
4.9 NCU PARAMETERS................................................................................................. 144
4.9.1 NCU PARAMETERS ...................................................................................... 144
4.10 DEDICATED TRANSMISSION PARAMETERS .................................................. 158
4.10.1 PROGRAMMING PROCEDURE .................................................................... 158
4.10.2 PARAMETERS ............................................................................................... 158
Fax Parameters .................................................................................................. 158
E-mail Parameters.............................................................................................. 162
4.11SERVICE RAM ADDRESSES................................................................................... 166
4.11.1 SERVICE RAM ADDRESSES ........................................................................ 166
SM iii D3DX
Mail Reception ................................................................................................... 190
Handling Mail Reception Errors .......................................................................... 192
Secure Internet Reception .................................................................................. 193
Transfer Request: Request By Mail .................................................................... 193
E-Mail Options (Sub TX Mode) ........................................................................... 193
5.5 IP-FAX ...................................................................................................................... 198
5.5.1 WHAT IS IP-FAX?........................................................................................... 198
5.5.2 T.38 PACKET FORMAT .................................................................................. 198
UDP Related Switches ....................................................................................... 198
5.5.3 SETTINGS ..................................................................................................... 198
D3DX iv SM
READ THIS FIRST
Symbols, Abbreviations
This manual uses several symbols and abbreviations. The meaning of those symbols and
abbreviations are as follows:
Clip ring
Screw
Connector
Clamp
E-ring
Timing Belt
K Black
C Cyan
M Magenta
Y Yellow
FC Full color
Trademarks
Adobe, Acrobat, PageMaker, PostScript, and PostScript 3 are either registered trademarks or
trademarks of Adobe Systems Incorporated in the United States and/or other countries.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.
and any use of such marks by Ricoh Company, Ltd. is under license.
Firefox and Thunderbird are registered trademarks of the Mozilla Foundation.
Google, Android, and Chrome are trademarks of Google Inc.
iOS® is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the
United States and certain other countries.
Java is a registered trademark of Oracle and/or its affiliates.
JAWS® is a registered trademark of Freedom Scientific, Inc., St. Petersburg, Florida and/or other
countries.
Kerberos is a trademark of the Massachusetts Institute of Technology (MIT).
Linux is a registered trademark of Linus Torvalds.
Macintosh, OS X, Bonjour, Safari, and TrueType are trademarks of Apple Inc., registered in the
U.S. and other countries.
Microsoft, Windows, Windows Server, Windows Vista, Internet Explorer, and Outlook are either
registered trademarks or trademarks of Microsoft Corp. in the United States and/or other
countries.
PictBridge is a trademark.
QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and in other
countries.
"Red Hat" is a registered trademark of Red Hat, Inc.
The SD and SD logo are trademarks of SD-3C, LLC.
UNIX is a registered trademark of The Open Group.
UPnP is a trademark of UPnP Implementers Corporation.
This product includes RSA BSAFE® Cryptographic software of EMC Corporation. RSA and
BSAFE are registered trademarks or trademarks of EMC Corporation in the United States and
other countries.
The proper names of Internet Explorer 6, 7, and 8 are as follows:
Microsoft® Internet Explorer® 6
Windows® Internet Explorer® 7
Windows® Internet Explorer® 8
The proper names of the Windows operating systems are as follows:
The product names of Windows Vista are as follows:
Microsoft® Windows Vista® Ultimate
Microsoft® Windows Vista® Business
Microsoft® Windows Vista® Home Premium
Microsoft® Windows Vista® Home Basic
Microsoft® Windows Vista® Enterprise
The product names of Windows 7 are as follows:
Microsoft® Windows® 7 Home Premium
Microsoft® Windows® 7 Professional
Microsoft® Windows® 7 Ultimate
Microsoft® Windows® 7 Enterprise
The product names of Windows 8 are as follows:
Microsoft® Windows® 8
Microsoft® Windows® 8 Pro
Microsoft® Windows® 8 Enterprise
The product names of Windows 8.1 are as follows:
Microsoft® Windows® 8.1
Microsoft® Windows® 8.1 Pro
Microsoft® Windows® 8.1 Enterprise
The product names of Windows 10 are as follows:
Microsoft® Windows® 10 Home Premium
Microsoft® Windows® 10 Pro
Microsoft® Windows® 10 Enterprise
Microsoft® Windows® 10 Education
The product names of Windows Server 2003 are as follows:
Microsoft® Windows Server® 2003 Standard Edition
Microsoft® Windows Server® 2003 Enterprise Edition
The product names of Windows Server 2003 R2 are as follows:
Microsoft® Windows Server® 2003 R2 Standard Edition
Microsoft® Windows Server® 2003 R2 Enterprise Edition
The product names of Windows Server 2008 are as follows:
Microsoft® Windows Server® 2008 Standard
Microsoft® Windows Server® 2008 Enterprise
The product names of Windows Server 2008 R2 are as follows:
Microsoft® Windows Server® 2008 R2 Standard
Microsoft® Windows Server® 2008 R2 Enterprise
The product names of Windows Server 2012 are as follows:
Microsoft® Windows Server® 2012 Foundation
Microsoft® Windows Server® 2012 Essentials
Microsoft® Windows Server® 2012 Standard
The product names of Windows Server 2012 R2 are as follows:
Microsoft® Windows Server® 2012 R2 Foundation
Microsoft® Windows Server® 2012 R2 Essentials
Microsoft® Windows Server® 2012 R2 Standard
Other product names used herein are for identification purposes only and might be trademarks of
their respective companies. We disclaim any and all rights to those marks.
Microsoft product screen shots reprinted with permission from Microsoft Corporation.
Fax Option Type M29 (D3DX-01, -02, -03)
1. INSTALLATION
FAX OPTION
TYPE M29
(D3DX)
1.1 FAX OPTION TYPE M29 (D3DX-01, -02, -03)
• Before installing this fax unit, print out all data in the printer buffer. Turn the main power
to OFF and disconnect the power cord and the network cable.
SM 1 D3DX
Fax Option Type M29 (D3DX-01, -02, -03)
3. Remove the "TEL" [A] and "LINE1" [B] covers on the interface slot cover using a
screwdriver.
D3DX 2 SM
Fax Option Type M29 (D3DX-01, -02, -03)
FAX OPTION
TYPE M29
(D3DX)
5. Attach the slot cover [A].
SM 3 D3DX
Fax Option Type M29 (D3DX-01, -02, -03)
10. Make one loop with the telephone cord, and then attach the ferrite core [A] (this step is not
needed for NA).
D3DX 4 SM
Fax Option Type M29 (D3DX-01, -02, -03)
FAX OPTION
TYPE M29
(D3DX)
[B].
13. Attach the serial number decal under the machine serial number decal on the rear cover
of the machine.
14. Attach the FCC decal to the rear cover of the machine (NA only).
15. Insert the power plug into the outlet. Turn ON the main power of the machine.
SM 5 D3DX
Fax Option Type M29 (D3DX-01, -02, -03)
D3DX 6 SM
Fax Option Type M29 (D3DX-01, -02, -03)
2. Press and hold the Fax application from the app list.
FAX OPTION
TYPE M29
(D3DX)
3. Drag and position the application on the home screen.
SM 7 D3DX
Fax Option Type M29 (D3DX-01, -02, -03)
D3DX 8 SM
Fax Option Type M29 (D3DX-01, -02, -03)
In [Display Name], you can change the name of the icon on the Home screen (using up to 64
characters).
FAX OPTION
TYPE M29
(D3DX)
Function Priority Setting
You can specify whether the fax application appears on the operation panel just after turning the
power on or just after the system is reset automatically.
SM 9 D3DX
Fax Option Type M29 (D3DX-01, -02, -03)
If a phone line dedicated to business phones is connected to the MFP, the fax board may be
damaged. Make sure that the connecting phone line is for fax.
D3DX 10 SM
G3 Interface Unit Type M29 (D3DX-05, -06, -07, -13)
FAX OPTION
TYPE M29
(D3DX)
1.2.1 ACCESSORY CHECK
Check the quantity and condition of the accessories against the following list.
• Before installing this fax unit, print out all data in the printer buffer. Turn the main
power to OFF and disconnect the power cord and the network cable.
An additional two SG3 boards can be added for this model. Follow the procedures for installing a
single SG3 board or double SG3 board as required.
Single G3 Board
• If the Fax Option Type M19 is not installed in the machine, install the Fax Option
Type M19 first (Fax Option Type M29 (D3DX-01, -02, -03)).
SM 11 D3DX
G3 Interface Unit Type M29 (D3DX-05, -06, -07, -13)
D3DX 12 SM
G3 Interface Unit Type M29 (D3DX-05, -06, -07, -13)
FAX OPTION
TYPE M29
(D3DX)
5. Connect the FFC [A] to the FCU.
• The FFC should be connected at this point (because it is difficult to connect the
FFC after installing the G3 interface unit).
• Connect the FFC in the direction as the photo below.
• Release the connector lock [A] and connect the FFC, and then lock the FFC.
SM 13 D3DX
G3 Interface Unit Type M29 (D3DX-05, -06, -07, -13)
6. Insert the tab [A] of the bracket into the.cutout, and attach the G3 interface unit
[B].
D3DX 14 SM
G3 Interface Unit Type M29 (D3DX-05, -06, -07, -13)
8. Take the FFC [A] out and connect the CCU interface board connector [B].
FAX OPTION
TYPE M29
(D3DX)
9. Insert the tab [A] and attach the partition board [B].
10. Reinstall the controller box cover, rear cover and I/F cover.
11. Make two loops with the telephone cord, and then attach the ferrite core [A].
SM 15 D3DX
G3 Interface Unit Type M29 (D3DX-05, -06, -07, -13)
14. Insert the power plug into the outlet. Turn ON the main power of the machine.
15. Enter the service mode. Set Bit 1 of Communication Switch 16 to "1"
(SP1-104-023).
16. Exit the service mode.
17. Turn OFF then ON the main power.
18. Print out the system parameter list. Check that "G3" is displayed as an option.
19. Set up and program the items required for PSTN-2 communications.
Double G3 Boards
• If the Fax Option Type M19 is not installed in the machine, install the Fax Option
Type M19 first. (Fax Option Type M29 (D3DX-01, -02, -03))
1. Remove the I/F cover [A].
D3DX 16 SM
G3 Interface Unit Type M29 (D3DX-05, -06, -07, -13)
FAX OPTION
TYPE M29
(D3DX)
3. Remove the controller box cover [A].
Red circle: remove
4. Remove the "LINE2" [A] and "LINE3" [B] covers using a screwdriver.
5. Remove the CCU I/F board and SG3 board [A] from the SG3 interface unit.
Repeat the same procedure for the second SG3 interface unit.
SM 17 D3DX
G3 Interface Unit Type M29 (D3DX-05, -06, -07, -13)
6. Remove the SG3 board [A] from one of the CCU I/F and SG3 board assemblies
removed in step 5.
7. Attach the SG3 board removed in step 6 to the other CCU I/F and SG3 board
assembly [B].
8. Attach the boards (CCU I/F board and two SG3 boards) to the SG3 interface
unit bracket.
• Use two screws from the six screws removed in step 5.
D3DX 18 SM
G3 Interface Unit Type M29 (D3DX-05, -06, -07, -13)
FAX OPTION
•
TYPE M29
(D3DX)
• Release the connector lock [A] and connect the FFC, and then lock the FFC.
SM 19 D3DX
G3 Interface Unit Type M29 (D3DX-05, -06, -07, -13)
10. Insert the tab [A] of the bracket into the.cutout, and attach the G3 interface unit
[B].
D3DX 20 SM
G3 Interface Unit Type M29 (D3DX-05, -06, -07, -13)
12. Take the FFC [A] out and connect the CCU interface board connector [B].
FAX OPTION
TYPE M29
(D3DX)
13. Insert the tab [A] and attach the partition board [B].
14. Reinstall the controller box cover, rear cover and I/F cover.
SM 21 D3DX
G3 Interface Unit Type M29 (D3DX-05, -06, -07, -13)
15. Make two loops with the telephone cord for each telephone line (LINE2, LINE3).
Attach the ferrite core [A] to each telephone line.
16. Connect the telephone cords to the "LINE2" and "LINE3" jacks.
17. Attach the clamp [A] as shown in the picture below, and put the cable in the
narrow space [B].
18. Insert the power plug into the outlet. Turn ON the main power of the machine.
19. Enter the service mode. Set Bit 1 of Communication Switch 16 to "1"
(SP1-104-023).
20. Set Bit 3 of Communication Switch 16 to "1" (SP1-104-023).
21. Exit the service mode.
22. Turn ON then OFF the main power.
23. Print out the system parameter list. Check that "G3" is displayed as an option.
24. Set up and program the items required for PSTN-2 communications.
If a phone line dedicated to business phones is connected to the MFP, the fax board may be
damaged. Make sure that the connecting phone line is for fax.
D3DX 22 SM
Fax Unit Options
FAX OPTION
TYPE M29
(D3DX)
1.3.1 FAX MEMORY UNIT TYPE M19 64MB (D3BZ)
Accessory Check
Check the quantity and condition of the accessories against the following list.
2 Memory unit 1
3 Screws M3x6 2
4 Screws 1
5 Clamp 1
Installation Procedure
• Before installing this fax unit, print out all data in the printer buffer. Turn the main
power to OFF and disconnect the power cord and the network cable.
SM 23 D3DX
Fax Unit Options
3. Remove the fax option unit [A] (Fax Option Type M29 (D3DX-01, -02,
-03)).
D3DX 24 SM
Fax Unit Options
FAX OPTION
TYPE M29
(D3DX)
5. Separate the shield [A], FCU [B], and speaker bracket [C].
SM 25 D3DX
Fax Unit Options
8. Re-assemble the shield [A], FCU [B], and speaker bracket [C].
• Make sure that the clamp [B] is pressing the memory unit [A] and holding it in place.
D3DX 26 SM
Fax Unit Options
FAX OPTION
TYPE M29
(D3DX)
1.3.2 HANDSET HS3020 (D739)
The optional handset is available for NA only.
SM 27 D3DX
Fax Unit Options
4. Remove the hooks [A], and remove the left rear cover [B].
D3DX 28 SM
Fax Unit Options
FAX OPTION
TYPE M29
(D3DX)
8. Reattach the scanner left cover ( x 3).
9. Re-assemble the machine.
10. Attach the bracket [A] enclosed with the fax unit ( x 2: M3 x 12) as shown.
For machines with the single pass ADF, the bracket can be attached slanted using the hole
[B].
SM 29 D3DX
Fax Unit Options
12. Make two loops with the telephone cord, and then attach the ferrite core [A] to the cable.
13. Connect the cable to the "TEL" jack [A] on the left side of the controller box.
D3DX 30 SM
Fax Connection Unit Type M29 (D3DW-01, -02, -03)
FAX OPTION
TYPE M29
(D3DX)
1.4.1 ACCESSORY CHECK
Check the quantity and condition of the accessories against the following list.
Requirements
• Up to six machines can be registered as the client machines.
• Machines that already have a fax unit installed cannot be used as client machines.
• Only one machine can be registered as the remote machine.
• Firmware for this unit: “aics” (software number: D3DW5759)
• Remote Fax transmission is possible using a G3 line.
• The Remote Fax function does not support User Code Authentication. Disable the User Code
Authentication on the remote machine.
• Use this function to check the contents of a file that is stored in memory and not yet sent. Also,
use this function to cancel a transmission from the client machine.
Order of installation
1. Install the Fax Connection Unit in the remote machine (fax unit already installed).
2. Install the Fax Connection Unit in the client machine (no fax unit is installed).
3. Register the client machine on the remote machine.
• Do not register the remote machine before the client machine is registered on the
remote machine. Otherwise, the remote machine cannot be registered.
4. Register the remote machine in the client machine.
SM 31 D3DX
Fax Connection Unit Type M29 (D3DW-01, -02, -03)
• Before starting this procedure, connect the network cable to the target machine(s), and
then configure the network settings.
• When installing more than one SD card, perform the merge operation. For details about
how to merge, refer to “Card Appli Move” in the field service manual for the main frame.
1. Remove the SD card slot covers [A].
2. Insert the Fax Connection Unit SD card into SD card slot 1 [A: Upper Slot].
• Before starting this procedure, connect the network cable to the target machine(s), and
then configure the network settings.
1. On the remote machine, press the [User Tools/Counter] key on the operation panel.
2. Press [System Settings].
3. Press [Administrator Tools].
D3DX 32 SM
Fax Connection Unit Type M29 (D3DW-01, -02, -03)
FAX OPTION
TYPE M29
(D3DX)
• Up to six machines can be registered as the client machines.
6. Press [OK] to set after “connection test”.
7. Press the [User Tools/Counter] key on the operation panel to terminate System Settings.
• Before starting this procedure, connect the network cable to the target machine(s), and
then configure the network settings.
• By performing procedures #1-3 above, the client machines can send faxes via the
remote machine. The procedures shown below are necessary to enable the client
machines to receive faxes.
This procedure is performed on the remote machine.
SM 33 D3DX
Fax Connection Unit Type M29 (D3DW-01, -02, -03)
D3DX 34 SM
FCU
FAX OPTION
TYPE M29
(D3DX)
2.1 FCU
• When removing the FFC, lift the lever [A] to release the lock.
• The following data can be transferred: TTI, RTI, CSI, Fax bit switch settings, RAM
address settings, NCU parameter settings.
• Remove the G3 Unit and disconnect the FFC connection. (See the installation in G3
Interface Unit Type M29 (D3DX-05, -06, -07, -13))
Check "LINE2" to see if the G3 unit is installed.
SM 35 D3DX
FCU
D3DX 36 SM
FCU
FAX OPTION
TYPE M29
(D3DX)
4. Remove the controller box cover [A].
Red circle: remove
5. If the optional G3 interface unit is installed, remove the FFC from the FCU.
6. Pull out the FCU [A] from the interface slot.
SM 37 D3DX
FCU
8. Change the orientation of the battery jumper switch [A] on the removed FCU board, and then
attach the battery jumper switch [B] on the FCU board to switch to the Restore mode.
The battery jumper switch [B] is supplied with the new FCU board.
9. Switch the battery jumper switch [A] of the new fax unit to the "ON" position before installing.
D3DX 38 SM
FCU
FAX OPTION
If the battery jumper switch is not in the correct position, SC820 will occur.
TYPE M29
•
(D3DX)
10. Replace the installed FCU board [A] with a new FCU board.
11. Reinstall the new fax unit, and then the slot cover ( x 2).
12. Attach one end of the flat cable [A] to CN603 of the new fax unit.
• When inserting the cable, make sure that it is not slanted.
• Connect the FFC in the direction as photo below.
SM 39 D3DX
FCU
13. Attach the bracket [A] (provided as a service part) to the center frame of the controller box.
• Keep the removed FCU board away from the metal frames. Otherwise, the removed
FCU board may have a short circuit.
15. Turn ON the main power.
SRAM data transmission starts. When the transmission is completed, you will hear a beeper
sound.
D3DX 40 SM
FCU
16. When “Ready” is displayed on the display panel, turn OFF the main power. Disconnect the
flat cable from the removed FCU board.
FAX OPTION
TYPE M29
(D3DX)
17. Remove the removed FCU board ( x 1).
18. Remove the bracket from the center frame of the controller box ( x 1).
19. Disconnect the flat cable from the new FCU board.
20. Re-assemble the machine.
21. Turn ON the main power. Execute SP6-101 to print the system parameter list.
22. Check the system parameter list to make sure that the data is transferred correctly.
23. Set the correct date and time with the User Tools: User Tools > System Settings > Timer
Setting > Set Date/Time.
SM 41 D3DX
Error Codes
3. TROUBLESHOOTING
If an error code is displayed, retry communication. If the same problem occurs, try to fix the
problem as suggested below.
• Error codes appear in the error code display and on the service report.
Code Meaning Suggested Cause/Action
0-00 DIS/NSF not detected within 40 s of • Check the connection.
Start being pressed • The other party may be incompatible.
• Replace the FCU.
• Check for DIS/NSF with an oscilloscope.
• If the RX signal is weak, there may be a bad
connection.
0-01 DCN received unexpectedly • The other party is out of paper or has a paper
jam.
• The other party pressed the Stop button
during communication.
0-03 Incompatible modem at the other The other party is incompatible.
end
D3DX 42 SM
Error Codes
FAX OPTION
• Replace the FCU.
TYPE M29
(D3DX)
• Check for line problems.
Reference:
0-06 The other terminal did not reply to • Check the connection.
DCS • Try adjusting the TX level and/or cable
equalizer settings.
• Replace the FCU.
• The other end may be defective or
incompatible; try sending to another machine.
• Check for line problems.
Reference:
SM 43 D3DX
Error Codes
0-15 The other terminal is not capable of The other party is unable to accepting the following
specific functions. functions, or the other party’s memory is full.
• Confidential RX
• Transfer function
• SEP/SUB/PWD/SID
0-16 CFR or FTT not detected after • Check the connection.
modem training in confidential or • Replace the FCU.
transfer mode • Try adjusting the TX level and/or cable
equalizer settings.
• The other machine may have disconnected, or
it may be defective. Try sending to another
machine.
• If the ax signal level is too low, there may be a
line problem.
Reference:
0-17 Communication was interrupted by If the Stop key was not pressed and this error
pressing the Stop key keeps occurring, replace the operation panel or the
operation panel drive board.
D3DX 44 SM
Error Codes
FAX OPTION
Rx cable equalizer - G3 Switch 07 (PSTN)
TYPE M29
(D3DX)
0-21 EOL signal (end-of-line) from the • Check the connection between the FCU and
other end not received within 5 s of line.
the previous EOL signal • Check for line noise or other line problems.
• Replace the FCU.
• The remote machine may be defective or may
have been disconnected.
Reference:
0-22 The signal from the other end was • Check the connection.
interrupted for more than the • Replace the FCU.
acceptable modem carrier drop • The remote machine may be defective.
time (default: 200 ms) • Check for line noise or other line problems.
• Try adjusting the acceptable modem carrier
drop time.
Reference:
0-29 Data block format failure in ECM • Check for line noise or other line problems.
reception • Check the FCU - NCU connectors.
• Replace the NCU or FCU.
0-30 The other terminal did not reply to • Check the connection.
SM 45 D3DX
Error Codes
0-32 The other terminal sent a DCS, • Check the protocol dump list.
which contained functions that the • Ask the other party to contact the
receiving machine cannot handle. manufacturer.
0-33 The data reception (not ECM) is not • Check the connection.
completed within 10 minutes. • The other terminal may have a defective
modem/FCU.
0-52 Polarity changed during • Check the connection.
communication Retry communication.
0-55 FCU does not detect the SG3. • FCU firmware or board defective.
• SG3 firmware or board defective.
0-56 The stored message data exceeds SG3 firmware or board defective.
the capacity of the mailbox in the
SG3.
0-70 The communication mode specified • The other terminal did not have a compatible
in CM/JM was not available communication mode (e.g., the other terminal
was a V.34 data modem and not a fax
(V.8 calling and called terminal)
modem.)
• A polling TX file was not ready at the other
terminal when polling RX was initiated from
the calling terminal.
0-74 The calling terminal fell back to T.30 • The calling terminal could not detect ANSam
mode, because it could not detect due to noise, etc.
ANSam after sending CI. • ANSam was too short to detect.
• Check the connection. and condition.
• Try making a call to another V.8/V.34 fax.
0-75 The called terminal fell back to T.30 • The terminal could not detect ANSam.
mode, because it could not detect a • Check the connection. and condition.
CM in response to ANSam (ANSam • Try receiving a call from another V.8/V.34 fax.
timeout).
0-76 The calling terminal fell back to T.30 • The called terminal could not detect a CM due
mode, because it could not detect a to noise, etc.
D3DX 46 SM
Error Codes
FAX OPTION
JM in response to CM • Check the connection. and condition.
TYPE M29
(D3DX)
• Try making a call to another V.8/V.34 fax.
(CM timeout).
0-77 The called terminal fell back to T.30 • The calling terminal could not detect a JM due
mode, because it could not detect a to noise, etc.
CJ in response to JM • A network that has narrow bandwidth cannot
pass JM to the other end.
(JM timeout).
• Check the connection. and condition.
• Try receiving a call from another V.8/V.34 fax.
0-79 The called terminal detected CI • Check for line noise or other line problems.
while waiting for a V.21 signal. • If this error occurs, the called terminal falls
back to T.30 mode.
0-80 The line was disconnected due to a • The guard timer expired while starting these
timeout in V.34 phase 2 – line phases. Serious noise, narrow bandwidth, or
probing. low signal level can cause these errors.
If these errors happen at the transmitting terminal:
0-81 The line was disconnected due to a
timeout in V.34 phase 3 – equalizer • Try making a call later.
training. • Try using V.17 or a slower modem using
dedicated TX parameters.
0-82 The line was disconnected due to a
• Try increasing the TX level.
timeout in the V.34 phase 4 –
• Try adjusting the TX cable equalizer setting.
control channel start-up.
If these errors happen at the receiving terminal:
0-83 The line was disconnected due to a
• Try adjusting the RX cable equalizer setting.
timeout in the V.34 control channel
• Try increasing the TX level.
restart sequence.
• Try using V.17 or a slower modem if the same
error is frequent when receiving from multiple
senders.
0-84 The line was disconnected due to • The signal did not stop within 10 s.
abnormal signaling in V.34 phase 4 • Turn off the main power switch, and then turn
– control channel start-up. it back on.
• If the same error is frequent, replace the FCU.
0-85 The line was disconnected due to • The signal did not stop within 10 s.
abnormal signaling in V.34 control • Turn off the main power switch, and then turn
channel restart. it back on.
• If the same error is frequent, replace the FCU.
0-86 The line was disconnected because • The other terminal was incompatible.
the other terminal requested a data • Ask the other party to contact the
rate using MPh that was not manufacturer.
SM 47 D3DX
Error Codes
0-87 The control channel started after an • The receiving terminal restarted the control
unsuccessful primary channel. channel because data reception in the primary
channel was not successful.
• This does not result in an error
communication.
0-88 The line was disconnected because • Try using a lower data rate at the start.
PPR was transmitted/received 9 • Try adjusting the cable equalizer setting.
(default) times within the same
ECM frame.
2-11 Only one V.21 connection flag was • Replace the FCU.
received
2-13 Modem initialization error • Turn off the machine, and then turn it back on.
• Update the modem ROM.
• Replace the FCU.
2-22 Counter overflow error of JBIG chip If error occurs frequently, change the settings for
resolution, paper size, and compression type.
2-23 JBIG compression or reconstruction Turn off the machine, and then turn it back on.
error
2-24 JBIG ASIC error • Turn off the machine, and then turn it back on.
D3DX 48 SM
Error Codes
FAX OPTION
2-51 The machine resets itself because • If this is frequent, update the ROM, or replace
TYPE M29
(D3DX)
of a fatal communication error the FCU.
2-53 Snd msg() in the manual task is an • The user did the same operation many times,
error because the mailbox for the and this gave too much load to the machine.
operation task is full.
5-23 Print data error when printing a • Test the SAF memory.
substitute RX or confidential RX • Ask the other end to resend the message.
message
SM 49 D3DX
Error Codes
6-22 The machine resets the sequence • Check for line noise.
because of an abnormal handshake • If the same error occurs frequently, replace the
in the V.34 control channel FCU.
• Defective remote terminal.
6-99 V.21 signal not stopped within 6 s Replace the FCU.
D3DX 50 SM
Error Codes
FAX OPTION
13-25 Network I/F setting error • IPV4 is not active in the active protocol setting.
TYPE M29
(D3DX)
• IP address of the device is not registered.
13-26 Network I/F setting error at power • Active protocol setting does not match the I/F
on setting for SIP server.
• IP address of the device is not registered.
13-27 IP address setting error • IP address of the device is not registered.
14-00 SMTP Send Error • Error occurred during sending to the SMTP
server. Occurs for any error other than 14-01
to 16. For example, the mail address of the
system administrator is not registered.
14-01 SMTP Connection Failed • Failed to connect to the SMTP server
(timeout) because the server could not be
found.
• The PC is not ready to transfer files.
• SMTP server not functioning correctly.
• The DNS IP address is not registered.
• Network not operating correctly.
• Destination folder selection not correct.
14-02 No Service by SMTP Service (421) • SMTP server operating incorrectly or the
destination for direct SMTP sending is not
correct.
• Contact the system administrator and check
that the SMTP server has the correct settings
and operates correctly.
• Contact the system administrator for direct
SMTP sending and check the sending
destination.
14-03 Access to SMTP Server Denied • Failed to access the SMTP server because
(450) the access is denied.
• SMTP server operating incorrectly. Contact
the system administrator to determine if there
is a problem with the SMTP server and to
check that the SMTP server settings are
correct.
• Folder send destination is incorrect. Contact
the system administrator to determine that the
SMTP server settings and path to the server
are correct.
SM 51 D3DX
Error Codes
14-05 SMTP Server HDD Full (452) • Failed to access the SMTP server because
the HDD on the server is full.
• Insufficient free space on the HDD of the
SMTP server. Contact the system
administrator and check the amount of space
remaining on the SMTP server HDD.
• Insufficient free space on the HDD where the
destination folder is located. Contact the
system administrator and check the amount of
space remaining on the HDD where the target
folder is located.
• Insufficient free space on the HDD at the
target destination for SMTP direct sending.
Contact the system administrator. Check the
amount of space remaining on the target HDD
or check if the mail size setting is the default
value (2MB).
• Check the size of the original data. For
example, if the original has too many pages,
the data size can be too big to send.
14-06 User Not Found on SMTP Server • The designated user does not exist.
(551) • The designated user does not exist on the
SMTP server.
• The designated address is not for use with
direct SMTP sending.
14-07 Data Send to SMTP Server Failed • Failed to access the SMTP server because
(4XX) the transmission failed.
• PC not operating correctly.
• SMTP server operating incorrectly
• Network not operating correctly.
D3DX 52 SM
Error Codes
FAX OPTION
• Destination folder setting incorrect.
TYPE M29
(D3DX)
• Direct SMTP sending not operating correctly.
14-08 Data Send to SMTP Server Failed • Failed to access the SMTP server because
(5XX) the transmission failed.
• SMTP server operating incorrectly
• Destination folder setting incorrect.
• Direct SMTP sending not operating correctly.
• Software application error.
14-09 Authorization Failed for Sending to • POP-Before-SMTP or SMTP authorization
SMTP Server failed.
• Incorrect setting for file transfer
14-10 Addresses Exceeded • Number of broadcast addresses exceeded the
limit for the SMTP server.
14-11 Buffer Full • The send buffer is full so the transmission
could not be completed. Buffer is full due to
using Scan-to-Email while the buffer is being
used send mail at the same time.
14-12 Data Size Too Large • Transmission was cancelled because the
detected size of the file was too large.
14-13 Send Cancelled • Processing is interrupted because the user
pressed Stop.
14-14 Security Locked File Error • Update the software because of the defective
software.
14-15 Mail Data Error • The transmitting a mail is interrupted via DCS
due to the incorrect data.
• Update the software because of the defective
software.
14-16 Maximum Division Number Error • When a mail is divided for the mail
transmission and the division number of a mail
are more than the specified number, the mail
transmission is interrupted.
• Update the software because of the defective
software.
14-17 Incorrect Ticket • Update the software because of the defective
software.
14-18 Access to MCS File Error • The access to MCS file is denied due to the no
permission of access.
• Update the software because of the defective
SM 53 D3DX
Error Codes
14-21 Transmission error of S/MIME Register the correct user certificate and device
certificate.
14-30 MCS File Creation Failed Failed to create the MCS file because:
14-33 No Mail Address For the Machine • Neither the mail address of the machine nor
the mail address of the network administrator
is registered.
14-34 Address designated in the domain • Operational error in normal mail sending or
for SMTP sending does not exist direct SMTP sending.
• Check the address selected in the address
book for SMTP sending.
• Check the domain selection.
14-50 Mail Job Task Error Due to an FCU mail job task error, the send was
cancelled:
D3DX 54 SM
Error Codes
FAX OPTION
not exist (it was deleted or edited after the job
TYPE M29
(D3DX)
was created).
14-60 Send Cancel Failed • The cancel operation by the user failed to
cancel the send operation.
14-61 Notification Mail Send Failed for All • All addresses for return notification mail failed.
Destinations
14-62 Transmission Error due to the • When the 0 line page exists in received pages
existence of zero line page with G3 communication, the transmission is
interrupted.
14-63 Fax Communication Unit: Check the followings.
Transmission Error
• Name of SMTP server
• Port number of SMTP
• DNS setting
• Server name (FTP)
• Path name (computer name and shared folder
name at SMTP/ NCP)
• Active protocol setting (Netware/ NCP)
• NW flame type (NCP)
• Log-on mode (NDS tree/ bindery)
- Check the SMTP server.
SM 55 D3DX
Error Codes
15-03 Mail Address Not Registered • The mail address has not been registered.
15-10 DCS Mail Receive Error • Error other than 15-11 to 15-18.
D3DX 56 SM
Error Codes
FAX OPTION
15-18 Incomplete Mail Received • Only one portion of the mail was received.
TYPE M29
(D3DX)
15-31 Final Destination for Transfer • The format of the final destination for the
Request Reception Format Error transfer request was incorrect.
15-39 Send/Delivery Destination Error The transmission cannot be delivered to the final
destination:
15-62 TIFF File Compatibility Error Could not receive transmission due to:
• Resolution error
• Image of resolution greater than 200 dpi
without extended memory.
• Resolution is not supported.
• Page size error
• The page size was larger than A3.
• Compression error
• File was compressed with other than MH, MR,
or MMR.
15-63 TIFF Parameter Error The TIFF file sent as the attachment could not be
received because the TIFF header is incorrect:
SM 57 D3DX
Error Codes
D3DX 58 SM
Error Codes
FAX OPTION
16-00 No IP address registered • The machine does not get an IP address
TYPE M29
(D3DX)
because the DNS server has not been
registered for the remote machine or IP
address of the remote machine has not been
registered.
• Register the DNS server for the remote
machine or configure an IP address of the
remote machine.
22-00 Original length exceeded the • Divide the original into more than one page.
maximum scan length • Check the resolution used for scanning. Lower
the scan resolution if possible.
• Add optional page memory.
22-01 Memory overflow while receiving • Wait for the files in the queue to be sent.
• Delete unnecessary files from memory.
• Transfer the substitute reception files to
another fax machine, if the machine’s printer is
busy or out of order.
• Add an optional SAF memory card or hard
disk.
22-02 TX or RX job stalled due to line • The job started normally but did not finish
disconnection at the other end normally; data may or may not have been
received fully.
• Restart the machine.
22-04 The machine cannot store received • Update the ROM
data in the SAF • Replace the FCU.
SM 59 D3DX
Error Codes
D3DX 60 SM
Fax Connection Unit Error Codes
FAX OPTION
TYPE M29
(D3DX)
3.2.1 ERROR CODE - 01
Error Possible Causes Troubleshooting Procedures
Code
01(1) IPv4/IPv6 not enabled Enable IPv4 and IPv6
01(14) • Either this machine or the machine at the other • Exit SP or initial settings.
end has entered SP or Initial settings. • Wait until the connection
• An established connection exists. has finished.
ON OFF
ON ON
SM 61 D3DX
Fax Connection Unit Error Codes
D3DX 62 SM
Fax Connection Unit Error Codes
FAX OPTION
Code
TYPE M29
(D3DX)
Remote Machine. • Check the remote machine
• The wrong remote machine is registered on the client machine.
registered on the client machine.
SM 63 D3DX
IFAX Troubleshooting
Use the following procedures to determine whether the machine or another part of the network is
causing the problem.
Between IFAX and 1. Network settings on • Check the network settings on the PC.
PC the PC • Check with the network administrator for the
IP address. (Is the IP address registered in
the TCP/IP properties in the network setup
correct?)
2. Check that PC can Use the “ping” command on the PC to contact the
connect with the machine.
machine
At the MS-DOS prompt, type ping then the IP
address of the machine, then press Enter.
2. E-mail account on • Make sure that the machine can log into the
the server e-mail server.
• Check that the account and password stored
in the server are the same as in the machine.
D3DX 64 SM
IFAX Troubleshooting
FAX OPTION
Route
TYPE M29
(D3DX)
Ask the administrator to check.
3. E-mail server Make sure that the client devices which have an
account in the server can send/receive e-mail.
Between e-mail 1. E-mail account on • Make sure that the PC can log into the e-mail
server and internet the Server server.
• Check that the account and password stored
in the server are the same as in the machine.
Ask the administrator to check.
2. E-mail server Make sure that the client devices which have an
account in the server can send/receive e-mail.
SM 65 D3DX
IP-Fax Troubleshooting
6 Remote terminal port number setting other than Send by specifying the port number.
1720 (when using H.323) or 5060 (when using
SIP)?
7 Specified port number correct? Confirm the port number of the remote
fax.
8 DNS server registered when host name specified? Contact the network administrator.
9 Remote fax a T.38 terminal? Check whether the remote fax is a T38
terminal.
10 Remote fax switched off or busy? Check that the remote fax is ON.
(IPFAX SW 01 Bit 0 to 3)
D3DX 66 SM
IP-Fax Troubleshooting
FAX OPTION
Check Point Troubleshooting Procedures
TYPE M29
(D3DX)
1 LAN cable connected? Check the LAN cable connection.
6 Number of the specified fax correct? Check the remote fax number.
14 Network bandwidth too narrow? Request the network administrator to increase the
bandwidth.
(IPFAX SW 01 Bit 0 to 3)
2 Number of specified Alias fax correct? Confirm the Alias of the remote fax.
SM 67 D3DX
IP-Fax Troubleshooting
10 IP address of local fax registered? Register the IP address of the local fax.
11 Alias number of local fax registered? Register the Alias number of the local fax.
13 Remote fax a T.38 terminal? Check whether the remote fax is a T38
terminal.
(IPFAX SW 01 Bit 0 to 3)
(IPFAX SW 05)
16 Remote fax cancelled transmission? Check whether the remote fax cancelled the
transmission.
D3DX 68 SM
IP-Fax Troubleshooting
FAX OPTION
TYPE M29
3 IP address of local fax registered? Register the IP address.
(D3DX)
4 Port number specified at remote Request the sender to specify the port number.
sender fax (if required)?
5 Specified port number correct (if Request the sender to check the port number.
required)?
(IPFAX SW06)
8 Remote fax cancelled transmission? Check whether the remote fax cancelled the
transmission.
5 IP address/host name of specified VoIP Request the remote fax to check the IP
Gateway correct on sender’s side? address/host name.
6 DNS server registered when host name Contact the network administrator.
specified on sender side?
SM 69 D3DX
IP-Fax Troubleshooting
D3DX 70 SM
IP-Fax Troubleshooting
FAX OPTION
TYPE M29
10 Network bandwidth too narrow? Request the system administrator to increase
(D3DX)
the bandwidth.
(IPFAX SW06)
11 Remote fax cancelled transmission? Check whether the remote fax cancelled the
transmission.
SM 71 D3DX
Cautions
4. SERVICE TABLES
4.1 CAUTIONS
• Never turn off the main power switch when the power LED is lit or flashing. To avoid
damaging the hard disk or memory, press the operation power switch to switch the
power off, wait for the power LED to go off, and then switch the main power switch off.
• The main power LED lights or flashes while the platen cover or ARDF is open, while the
main machine is communicating with a facsimile or the network server, or while the
machine is accessing the hard disk or memory for reading or writing data.
D3DX 72 SM
Service Program Tables
FAX OPTION
TYPE M29
(D3DX)
4.2.1 SP1-XXX (BIT SWITCHES)
1 Mode No. Function
001 – 00 – Change the bit switches for system settings for the fax option
032 1F
"Bit Switches – 1" : "System Switches"
001 – 00 – Change the bit switches for internet fax settings for the fax option
016 0F
"Bit Switches – 2" : "I-Fax Switches"
001 – 00 – Change the bit switches for printer settings for the fax option
016 0F
"Bit Switches – 2": "Printer Switches"
001 – 00 – Change the bit switches for communication settings for the fax option
032 1F
"Bit Switches – 3" : "Communication Switches"
001 – 00 – Change the bit switches for the protocol settings of the standard G3
016 0F board
001 – 00 – Change the bit switches for the protocol settings of the optional G3
016 0F board
001 – 00 – Change the bit switches for the protocol settings of the optional G3
016 0F board
SM 73 D3DX
Service Program Tables
001 G3-1 Memory Print out RAM data for the fax board.
Dump
"Service RAM Addresses"
002 G3-2 Memory Print out RAM data for the optional SG3 board.
Dump
003 G3-3 Memory Print out RAM data for the optional SG3 board.
Dump
001 – CC, 01 – 22 NCU parameter settings for the standard G3 board. "NCU
023 Parameters"
001 – CC, 01 – 22 NCU parameter settings for the optional G3 board. "NCU
023 Parameters"
001 – CC, 01 – 22 NCU parameter settings for the optional G3 board. "NCU
023 Parameters"
D3DX 74 SM
Service Program Tables
FAX OPTION
TYPE M29
3 Mode No. Function
(D3DX)
101 Service Station
001 Fax Number Enter the fax number of the service station.
001 Select Line Select the line type setting for the G3-1 line. If the machine is
installed on a PABX line, select “PABX”, “PABX (GND)” or
“PABX (FLASH)”.
002 PSTN Access Enter the PSTN access number for the
Number
G3-1 line.
001 Select Line Select the line setting for the G3-2 line. If the machine is
installed on a PABX line, select “PABX”, “PABX (GND)” or
“PABX (FLASH)”.
002 PSTN Access Enter the PSTN access number for the G3-2 line.
Number
004 Transmission If you turn this SP on, the machine does not send any fax
Disabled messages on the G3-2 line.
001 Select Line Select the line setting for the G3-3 line. If the machine is
installed on a PABX line, select “PABX”, “PABX (GND)” or
“PABX (FLASH)”.
002 PSTN Access Enter the PSTN access number for the G3-3 line.
Number
SM 75 D3DX
Service Program Tables
Disabled
004 Transmission If you turn this SP on, the machine does not send any fax
Disabled messages on the G3-3 line.
001 Select Line Not used (Do not change the settings.)
004 Transmission
Disabled
201 FAX SW
001 – 00 – 1F
032
101 001 FCU ROM Version Displays the FCU ROM version.
102 001 Error Codes Displays the latest 64 fax error codes.
103 001 G3-1 ROM Version Displays the G3-1 modem version.
104 001 G3-2 ROM Version Displays the G3-2 modem version.
105 001 G3-3 ROM Version Displays the G3-3 modem version.
D3DX 76 SM
Service Program Tables
106 001 G4 ROM Version Not used (Do not change the settings.)
FAX OPTION
TYPE M29
(D3DX)
4.2.5 SP5-XXX (RAM CLEAR)
5 Mode Function
No.
000 Initializes the bit switches and user parameters, user data in the SRAM, files in
the SAF memory, and clock.
000 Resets the bit switches and user parameters, user data in the SRAM and files in
the SAF memory.
000 Resets only the security bit switches. If you select automatic output/display for the
user parameter switches, the security settings are initialized.
000 - Touch the “ON” button to print the system parameter list.
000 - Touch the “ON” button to print the service monitor report.
001 G3 All Prints the protocol dump list of all communications for all G3
Communications lines.
002 G3-1 (All Prints the protocol dump list of all communications for the
SM 77 D3DX
Service Program Tables
003 G3-1 Prints the protocol dump list of the last communication for the
G3-1 line.
(1 Communication)
004 G3-2 Prints the protocol dump list of all communications for the
G3-2 line.
(All
Communications)
005 G3-2 Prints the protocol dump list of the last communication for the
G3-2 line.
(1 Communication)
006 G3-3 Prints the protocol dump list of all communications for the
G3-3 line.
(All
Communications)
007 G3-3 Prints the protocol dump list of the last communication for the
G3-3 line.
(1 Communication)
001 Dch + Bch 1 Not used (Do not change the settings.)
002 Dch
000 - Prints out all the user files in the SAF memory, including
confidential messages.
001 All Journals The machine prints all the communication records on the
report.
D3DX 78 SM
Service Program Tables
002 Specified Date The machine prints all communication records after the
FAX OPTION
specified date.
TYPE M29
(D3DX)
107 Log List Print out
001 All log files These log print out functions are for designer use only.
002 Printer
004 Decompression
005 Scanner
006 JOB/SAF
007 Reconstruction
008 JBIG
010 G3CCU
012 CCU
001 All Communications Prints the protocol dump list of all communications for the IP
fax line.
002 1 Communication Prints the protocol dump list of the last communication for the
IP fax line.
7 Function
SM 79 D3DX
Service Program Tables
D3DX 80 SM
Service Program Tables
FAX OPTION
TYPE M29
136 IG3-2 V34 (S3200baud) - Not used
(D3DX)
137 IG3-2 V34 (S3429baud) - Not used
SM 81 D3DX
Bit Switches – 1
• Do not adjust a bit switch or use a setting that is described as "Not used", as this may
cause the machine to malfunction or to operate in a manner that is not accepted by local
regulations. Such bits are for use only in other areas, such as Japan.
Default settings for bit switches are not listed in this manual. Refer to the System Parameter List
printed by the machine.
No Function Comments
0 Dedicated transmission Set this bit to 1 before changing any dedicated transmission
parameter programming parameters.
0: Disabled This setting is automatically reset to "0" after turning off and on.
1: Enabled
2 Technical data printout 1: Instead of the personal name, the following data are listed in
on the journal the journal for each G3 communication.
0: Disabled
1: Enabled
Example:
(1): EQM value (Line quality data). A larger number means more errors.
(4): Starting data rate (for example, 288 means 28.8 kbps)
(7): Total number of error lines that occurred during non-ECM reception.
(8): Total number of burst error lines that occurred during non-ECM reception.
D3DX 82 SM
Bit Switches – 1
FAX OPTION
TYPE M29
• EQM and RX level are fixed at "FFFF" in TX mode.
(D3DX)
• The seventh and eighth numbers are fixed at "00" for transmission records and
ECM reception records.
RX level calculation
Example:
The four-digit hexadecimal value (N) after "L" indicates the RX level.
The high byte is given first, followed by the low byte. Divide the decimal value of N by -16 to
get the RX level.
4 Line error mark print When "1" is selected, a line error mark is printed on the printout if
a line error occurs during reception. This shows error locations
0: OFF, 1: ON (print)
when ECM is turned off.
5 G3 communication This is a fault-finding aid. The LCD shows the key parameters
parameter display (see "G3 Communication Parameters" below this table). This is
normally disabled because it cancels the CSI display for the
0: Disabled
user.
1: Enabled
Be sure to reset this bit to "0" after testing.
6 Protocol dump list output This is only used for communication troubleshooting. It shows
after each the content of the transmitted facsimile protocol signals. Always
communication reset this bit to 0 after finishing testing.
0: Off If system switch 09 bit 6 is at "1", the list is only printed if there
was an error during the communication.
1: On
G3 Communication Parameters
SM 83 D3DX
Bit Switches – 1
MR: MR compression
MH: MH compression
5: 5 ms/line
10: 10 ms/line
20: 20 ms/line
40: 40 ms/line
D3DX 84 SM
Bit Switches – 1
FAX OPTION
System Switch 01 - Not used (Do not change the factory settings.)
TYPE M29
(D3DX)
System Switch 02 (SP No. 1-101-003)
No Function Comments
2 Forced reset after With this setting on, the machine resets itself automatically if a
transmission stalls transmission stalls and fails to complete the job.
0: Off
1: On
4 File retention time 1: A file that had a communication error will not be erased
unless the communication is successful.
0: Depends on User
Parameter 24 [18(H)]
1: No limit
System Switch 03 - Not used (Do not change the factory settings.)
No Function Comments
3 Printing dedicated TX 1: Each Quick/Speed dial number on the list is printed with
parameters on Quick/Speed the dedicated TX parameters (10 bytes each).
Dial Lists
The first 10 bytes of data are the programmed dedicated TX
0: Disabled parameters; 34 bytes of data are printed (the other 24 bytes
have no use for service technicians).
1: Enabled
System Switch 05 - Not used (Do not change the factory settings.)
System Switch 06 - Not used (Do not change the factory settings.)
SM 85 D3DX
Bit Switches – 1
System Switch 07 - Not used (Do not change the factory settings.)
System Switch 08 - Not used (Do not change the factory settings.)
No Function Comments
0 Addition of image data from If this feature is enabled, the top half of the first page of
confidential transmissions on the confidential messages will be printed on transmission
transmission result report result reports.
0: Disabled 1: Enabled
1 Print timing of communication 0: The Journal is printed only when image data is sent.
reports on the Journal when no
1: The Journal is printed when any data is sent.
image data was exchanged.
1: After polling
3 Printing of the error code on the 1: Error codes are printed on the error reports.
error report
This can be used for detecting an error which occurs
0: No 1: Yes rarely.
6 Conditions for printing the protocol This switch becomes effective only when system
dump list switch 00 bit 6 is set to 1.
0: Print for all communications 1: Set this bit to 1 when you wish to print a protocol
dump list only for communications with errors.
1: Print only when there is a
D3DX 86 SM
Bit Switches – 1
communication error NOTE: The memory size is limited. Use this bit switch
FAX OPTION
only when some log reports are necessary.
TYPE M29
(D3DX)
7 Not used Do not change this setting.
No Function Comments
0 Automatic port selection When "1" is selected, a suitable port is automatically selected if
the selected port is not used.
0: Disabled, 1: Enabled
NOTE: This bit is useful if all communication lines at a customer
site are not the same quality
4 Dialing on the ten-key 0: Prevents dialing from the ten-key pad while the external
pad when the external telephone is off-hook. Use this setting when the external
telephone is off-hook telephone is not by the machine, or if a wireless telephone is
connected as an external telephone.
0: Disabled 1: Enabled
1: The user can dial on the machine's ten-key pad when the
handset is off-hook.
0: Disabled 1: Enabled
System Switch 0B - Not used (Do not change the factory settings.)
System Switch 0C - Not used (Do not change the factory settings.)
System Switch 0D - Not used (Do not change the factory settings.)
No Function Comments
2 Enable/disable for direct Direct sending cannot operate when the capture function is on
sending selection during sending. Setting this switch to "1" enables direct
sending without capture.
0: Direct sending off
Setting this switch to "0" masks the direct sending function on
1: Direct sending on
SM 87 D3DX
Bit Switches – 1
3 Action when the external 0: Manual TX is possible while the external handset is
handset goes off-hook off-hook. However, manual TX during handset off-hook may
not be sent to a correct direction. Manual TX is not possible.
0: Manual TX and RX
operation 1: The display stays in standby mode even when the external
handset is used, so that other people can use the machine for
1: Memory TX and RX
memory TX operation. Note that manual TX and RX are not
operation (the display
possible with this setting.
remains the same)
No Function Comments
0 Country/area code for This country/area code determines the factory settings of bit
functional settings (Hex) switches and RAM addresses. However, it has no effect on
to
the NCU parameter settings and communication parameter
00: France 12: Asia
7
RAM addresses.
01: 13: Japan
Cross reference
Germany
NCU country code:
02: UK 14: Hong
Kong SP No. 2-103-001 for G3-1
D3DX 88 SM
Bit Switches – 1
FAX OPTION
TYPE M29
0C: 20: Turkey
(D3DX)
Portugal
11: USA
No Function Comments
0-7 Threshold memory level for parallel memory Threshold = N x 128 KB + 256
transmission KB
No Function Comments
0 TTI printing position Change this bit to 1 if the TTI overprints information that
the customer considers to be important (G3
0: Superimposed on the page
transmissions).
data
NOTE: If "1" is selected, it is possible that sent data is
1: Printed before the data
printed on two sheets of paper.
leading edge
3 TTI used for broadcasting 1: The TTI (TTI_1 or TTI_2) which is selected for all
destinations during broadcasting.
0: The TTIs selected for each
Quick/Speed dial are used
SM 89 D3DX
Bit Switches – 1
No Function Comments
No Function Comments
1 Going into the Energy Saver mode 1: The machine will restart from the Energy Saver
automatically mode quickly, because the +5V power supply is active
even in the Energy Saver mode. The LED of the
0: Enabled
operation switch is flashing instead of entering Energy
1: Disabled
Saver mode.
4-5 Interval for preventing the machine If there is a file waiting for transmission, the machine
from entering Energy Saver mode does not go to Energy Saver mode during the selected
if there is a pending transmission period.
file.
After transmitting the file, if there is no file waiting for
Bit 5 Bit 4 Setting transmission, the machine goes to the Energy Saver
mode.
0 0 1 min
0 1 30 min
1 0 1 hour
D3DX 90 SM
Bit Switches – 1
1 1 24 hours
FAX OPTION
TYPE M29
6-7 Not used Do not change
(D3DX)
System Switch 16 (SP No. 1-101-023)
No Function Comments
0: Disabled NOTE: If a customer wants to keep a line available for fax reception
or other reasons, select "0" (Disable).
1: Enabled
1 Priority setting for This function allows the user to select the default G3 line type. The
the G3 line. optional SG3 units are required to use the PSTN-2 or 3 setting.
0: PSTN-1 >
PSTN-2 or 3
1: PSTN-2 or 3 >
PSTN-1
No Function Comments
6 Extended scanner 0: After installing the memory expansion option, the scanner page
page memory after memory is extended to 4 MB from 2 MB.
memory option is
1: If this bit is set to 1 after installing the memory expansion option,
installed
the scanner page memory is extended to 12 MB. But the SAF
0: Disabled memory decreases to 18 MB.
1: Enabled
SM 91 D3DX
Bit Switches – 1
* This setting can be used for the client machine which has no FCU.
No Function Comments
0 LS RX memory Sets the value to x4KB. When the amount of available memory
capacity threshold drops below this setting, RX documents are printed to conserve
to
setting memory.
7
00-FF (0-1020 Kbyte: Initial setting 0x80 (512 KB)
Hex)
No Function Comments
0 RTI/CSI/CPS code 0: RTI, CSI, CPS codes are displayed on the top line of the LCD
display panel during communication.
1: Disable
No Function Comments
0 Communication after the 0: When this switch is on and the journal history becomes
Journal data storage area has full, the next report prints. If the journal history is not
become full deleted, the next transmission cannot be received. This
prevents overwriting communication records before the
0: Impossible
machine can print them.
1: Possible
1: If the buffer memory of the communication records for
the Journal is full, fax communications are still possible. But
the machine will overwrite the oldest communication
D3DX 92 SM
Bit Switches – 1
records.
FAX OPTION
TYPE M29
(D3DX)
• This setting is effective only when Automatic
Journal printout is enabled but the machine
cannot print the report (e.g., no paper).
1* Action when the SAF memory 0: If the SAF memory becomes full during scanning for a
has become full during memory transmission, the successfully scanned pages are
scanning transmitted.
0: The current page is erased. 1: If the SAF memory becomes full during scanning for a
memory transmission, the file is erased and no pages are
1: The entire file is erased.
transmitted.
3 File No. printing 1: File numbers are not printed on any reports.
4 Action when authorized 0: If the user has stored no acceptable sender RTIs or
reception is enabled but CSIs, the user can select “ON” in the authorized reception
authorized RTIs/CSIs are not setting but the setting becomes invalid (“OFF”). The
yet programmed machine will not be able to receive any fax messages.
0: All fax reception is disabled If the customer wishes to receive messages from any
sender that includes an RTI or CSI, and to block messages
1: Faxes can be received if
from senders that do not include an RTI or CSI, change this
the sender has an RTI or CSI
bit to "0", then enable Authorized Reception.
* This setting can be used for the client machine which has no FCU.
SM 93 D3DX
Bit Switches – 1
No Function Comments
1 Report printout after an original jam 0: When an original jams, or the SAF memory
during SAF storage or if the SAF overflows during scanning, a report will be printed.
memory fills up
Change this bit to "1" if the customer does not want
0: Enabled to have a report in these cases.
3 Received fax print start timing 0: The machine prints each page immediately after
the machine receives it.
(G3 reception)
1: The machine prints the complete message after
0: After receiving each page
the machine receives all the pages in the memory.
1: After receiving all pages
7 Action when a fax SC has occurred 0: When the fax unit detects a fax SC code other
than SC1201 and SC1207, the fax unit automatically
0: Automatic reset
resets itself.
1: Fax unit stops
1: When the fax unit detects any fax SC code, the fax
unit stops.
Reference:
D3DX 94 SM
Bit Switches – 2
FAX OPTION
TYPE M29
(D3DX)
• Do not adjust a bit switch or use a setting that is described as "Not used", as this may
cause the machine to malfunction or to operate in a manner that is not accepted by local
regulations. Such bits are for use only in other areas, such as Japan.
Default settings for bit switches are not listed in this manual. Refer to the System Parameter List
printed by the machine.
No Function Comments
Original Width of TX This setting sets the maximum size of the original that the destination
Attachment File can receive. (Bits 3 to 6 are reserved for future use or not used.)
0 A4 -
1 B4
2 A3
3-6 Reserved
7 Not used
If more than one of these three bits is set to "1", the larger size has priority. For example, if
both Bit 2 and Bit 1 are set to "1" then the maximum size is "A3" (Bit 2).
When mail is sent, there is no negotiation with the receiving machine at the destination, so
the sending machine cannot make a selection for the receiving capabilities (original width
setting) of the receiving machine. The original width selected with this switch is used as the
RX machine's original width setting, and the original is reduced to this size before sending.
The default is A4.
If the width selected with this switch is higher than the receiving machine can accept, the
machine detects this and this causes an error.
No Function Comments
Original Line Resolution These settings set the maximum resolution of the original that the
SM 95 D3DX
Bit Switches – 2
2 200x400 Fine If more than one of these three bits is set to "1", the higher resolution
has priority. For example, if both Bit 0 and Bit 2 are set to "1" Then
3 300 x 300 Reserve
The Resolution is set for "Bit 2 200 x 400.
4 400 x 400 Super
Fine
6 Reserve
7 mm/inch
When on (set to "1"), the machine converts millimeters to inches for sending mail. There is
no switch for converting inches to millimeters.
Unlike G3 fax transmissions which can negotiate between sender and receiver to
determine the setting, mail cannot negotiate between terminals; the mm/inch selection is
determined by the sender fax.
No Function Comments
This setting determines whether the header information is printed with text e-mails when
they are received.
D3DX 96 SM
Bit Switches – 2
FAX OPTION
1: Prints mail header information attached to text mail.
TYPE M29
(D3DX)
When a text mail is received with this switch On (1), the "From" address and "Subject"
address are printed as header information.
When a mail with only binary data is received (a TIFF-F file, for example), this setting is
ignored and no header is printed.
This setting determines whether only the first page or all pages of an e-mail attachment are
printed at the sending station when a transmission error occurs. This allows the customer to
see which documents have not reached their intended destinations if sent to the wrong
e-mail addresses, for example.
This setting determines the text string output for the Return Receipt that confirms the
transmission was received normally at the destination.
00: "Dispatched"
Sends from PC mail a request for a Return Receipt. Receives the Return Receipt with
"dispatched" in the 2nd part:
01: "Displayed"
Sends from PC mail a request for a Return Receipt. Receives the Return Receipt with
"displayed" in the 2nd part:
10: Reserved
11: Reserved
A mail requesting a Return Receipt sent from an IFAX with this switch set to "00" (for
"dispatched") received by Microsoft Outlook 2000 may cause an error. If any setting other
than "displayed" (01) causes a problem, change the setting to "01" to enable normal
sending of the Return Receipt.
SM 97 D3DX
Bit Switches – 2
This setting adds or does not add the media accept feature to the answer mail to confirm a
reception.
0: Does not add the media accept feature to the answer mail
Use this bit switch if a problem occurs when the machine receives an answer mail, which
contains the media accept feature field.
0: 200 x 200
1: 400 x 400
The "1" setting requires installation of the Memory Unit in order to have enough SAF (Store
and Forward) memory to receive images at 400 x 400 resolution.
No Function Comments
This setting determines whether the RTI/CSI registered on this machine or the RTI/CSI of
the originator is used in the subject lines of transferred documents.
0: Puts the RTI/CSI of the originator in the Subject line. If this is used, either the RTI or CSI
is used. Only one of these can be received for use in the subject line.
When this switch is used to transfer and deliver mail to a PC, the information in the Subject
line that indicates where the transmission originated can be used to determine automatically
the destination folder for each e-mail.
0: Standard subject
The standard subject is replaced by the mail post database subject in the following three
D3DX 98 SM
Bit Switches – 2
cases:
FAX OPTION
1) When the service technician sets the service (software) switch.
TYPE M29
(D3DX)
2) When memory sending or delivery specified by F code is applied by the SMTP server
• This switch does not apply for condition 3) when the RX system is set up for
memory sending, delivery by F-code, sending with SMTP RX and when operators
are using FOL (to prevent problems when receiving transmissions).
2-7 Not Used
No Function Comments
Determines whether the e-mail addresses of the destinations that receive transmissions
broadcasted using SMTP protocol are recorded in the Journal.
For example:
"1st destination + Total number of destinations: 9" in the Journal indicates a broadcast to 9
destinations.
0: Not recorded
1: Recorded
1 IFAXTX Retries
Determines whether the machine retries sending IFAX when connection and transmission
fails due to errors.
0: Disabled
1: Enabled
SM 99 D3DX
Bit Switches – 2
No Function Comments
This setting determines the amount of SAF (Store and Forward) memory. (SAF stores fax
messages to send later for transmission to more than one location, and also holds incoming
messages if they cannot be printed.) When the amount of SAF memory available falls below
this setting, mail can no longer be received; received mail is then stored on the mail server.
No Function Comments
4-7 Restrict TX This setting determines the number of retries when connection and
Retries transmission fails due to errors.
No Function Comments
2-3 Select the signature when sending mail notification of the send In response to
results IEEE2600.1.
0 0 No sign
0 1 No setting
1 0 Individual setting
D3DX 100 SM
Bit Switches – 2
1 1 Always sign
FAX OPTION
TYPE M29
4-5 Select the signature when sending mail. In response to
(D3DX)
IEEE2600.1.
Bit 5 Bit 4 Setting
0 0 No sign
0 1 No setting
1 0 Individual setting
1 1 Always sign
No Function Comments
This setting determines whether files received with SMTP protocol are delivered or output
immediately.
0: Off. Files received via SMTP are output immediately without delivery.
1: On. Files received via SMTP are delivered immediately to their destinations.
0: No sign
1: Always sign
0: No encryption
1: Encryption
No Function Comments
SM 101 D3DX
Bit Switches – 2
0 Select page separation 0: If a 2 page RX transmission is split, [*] is printed in the bottom
marks right corner of the 1st page and only a [2] is printed in the upper
right corner of the 2nd page.
0: Off
1: If a 2 page RX transmission is split into two pages, for
1: On
example, [*] [2] is printed in the bottom right corner of the 1st
page and only a [2] is printed in the upper right corner of the 2nd
page.
1: On
2 Prints the date and time This switch is only effective when user parameter 02 - bit 2
on received fax (printing the received date and time on received fax messages)
messages is enabled.
0: Disabled 1: The machine prints the received and printed date and time at
the bottom of each received page.
1: Enabled
No Function Comments
3-4 Maximum print width used in the These bits are only effective when bit 7 of printer
setup protocol switch 01 is "1".
0 0 Not used
0 1 A3
D3DX 102 SM
Bit Switches – 2
1 0 B4
FAX OPTION
TYPE M29
1 1 A4
(D3DX)
5-6 Not used Do not change the settings.
7 Received message width restriction 0: The machine informs the transmitting machine of
in the protocol signal to the sender the print width depending on the paper size available
from the paper feed stations.
0: Disabled
Refer to the table on the next page for how the
1: Enabled
machine chooses the paper width used in the setup
protocol (NSF/DIS).
Relationship between available paper sizes and printer width used in the setup protocol
B5 256 mm width
No Function Comments
0* 1st paper feed 0: The paper feed station can be used to print fax messages and
station usage for fax reports.
printing
1: The specified paper feed station will not be used for printing fax
0: Enabled messages and reports.
1: Disabled
1* 2nd paper feed • Do not disable usage for a paper feed station which has
station usage for fax been specified by User Parameter Switch 0F (15), or which
printing is used for the Specified Cassette Selection feature.
0: Enabled
1: Disabled
SM 103 D3DX
Bit Switches – 2
0: Enabled
1: Disabled
0: Enabled
1: Disabled
0: Enabled
1: Disabled
* This setting can be used for the client machine which has no FCU.
No Function Comments
0* Length reduction of received data 0: Incoming pages are printed without length
reduction.
0: Disabled
(Page separation threshold: Printer Switch 03, bits 4
1: Enabled
to 7)
4 Page separation setting when sub Page separation threshold (with reduction disabled
scan compression is forbidden with switch 03-0 above).
to
00-0F (0-15 mm: Hex) For example, if this setting is set to "10", and A4 is
7
the selected paper size:
Default: 6 mm
If the received document is 10 mm or less longer than
A4, then the 10 mm are cut and only 1 page prints.
D3DX 104 SM
Bit Switches – 2
FAX OPTION
TYPE M29
* This setting can be used for the client machine which has no FCU.
(D3DX)
Printer Switch 04 (SP No. 1-103-005)
No Function Comments
0 Maximum reducible length when length reduction is enabled with switch 03-0 above.
0 0 0 0 0 0 mm
0 0 0 0 1 5 mm
0 0 1 0 0 20 mm
1 1 1 1 1 155 mm
5 Length of the duplicated image on the next page, when page separation has taken place.
0 0 4 mm
0 1 10 mm
1 0 15 mm
1 1 Not used
No Function Comments
0* Printing while a paper cassette is pulled out, when the Just Reference:
Size Printing feature is enabled.
Just size printing on/off –
0: Printing will not start User switch 05, bit 5
SM 105 D3DX
Bit Switches – 2
* This setting can be used for the client machine which has no FCU.
No Function Comments
4 Receiver name printed on the Selects the printing target on the transmission
transmission result report result report.
0: All receivers
No Function Comments
0* Paper size selection priority 0: A paper size that has the same width as the received
data is selected first.
0: Width
1: A paper size which has enough length to print all the
1: Length
received lines without reduction is selected first.
1* Paper size selected for This switch determines which paper size is selected for
printing A4 width fax data printing A4 width fax data, when the machine has both A4
and 8.5" x 11" size paper.
0: 8.5" x 11" size
1: A4 size
2 Page separation 1: If all paper sizes in the machine require page separation
to print a received fax message, the machine does not print
0: Enabled
D3DX 106 SM
Bit Switches – 2
FAX OPTION
After a larger size of paper is set in a cassette, the machine
TYPE M29
(D3DX)
automatically prints the fax message.
3-4 Printing the sample image on "Same size" means the sample image is printed at 100%,
reports even if page separation occurs.
Bit Bit Setting User Parameter Switch 19 (13H) bit 4 must be set to "0" to
4 3 enable this switch.
0 1 50% reduction
(sub-scan only)
1 0 Same size
1 1 Not used
7 Equalizing the reduction ratio 0: When page separation has taken place, all the pages
among separated pages are reduced with the same reduction ratio.
(Page Separation) 1: Only the last page is reduced to fit the selected paper
size when page separation has taken place. Other pages
0: Enabled
are printed without reduction.
1: Disabled
* This setting can be used for the client machine which has no FCU.
No Function Comments
0-1* Smoothing feature (0, 0) (0, 1): Disable smoothing if the machine receives
halftone images from other manufacturers fax machines
Bit 1 Bit 0 Setting
frequently.
0 0 Disabled
0 1 Disabled
1 0 Enabled
1 1 Not used
SM 107 D3DX
Bit Switches – 2
1: Enabled
3 Binding direction for 0: Sets the binding for the left edge of the stack.
Duplex printing
1: Sets the binding for the top of the stack.
0: Left binding
1: Top binding
* This setting can be used for the client machine which has no FCU.
D3DX 108 SM
Bit Switches – 3
FAX OPTION
TYPE M29
(D3DX)
• Do not adjust a bit switch or use a setting that is described as "Not used", as this may
cause the machine to malfunction or to operate in a manner that is not accepted by local
regulations. Such bits are for use only in other areas, such as Japan.
Default settings for bit switches are not listed in this manual. Refer to the System Parameter List
printed by the machine.
No Function Comments
0-1 Compression modes available in These bits determine the compression capabilities to be
receive mode declared in phase B (handshaking) of the T.30 protocol.
0 0 MH only
0 1 MH/MR
1 0 MH/MR/MMR
1 1 MH/MR/MMR/JBIG
2-3 Compression modes available in These bits determine the compression capabilities to be
transmit mode used in the transmission and to be declared in phase B
(handshaking) of the T.30 protocol.
Bit Bit Modes
3 2
0 0 MH only
0 1 MH/MR
1 0 MH/MR/MMR
1 1 MH/MR/MMR/JBIG
SM 109 D3DX
Bit Switches – 3
7 Closed network (reception) 1: Reception will not go ahead if the polling ID code of
the remote terminal does not match the polling ID code
0: Disabled
of the local terminal. This function is only available in
1: Enabled
NSF/NSS mode.
No Function Comments
0 ECM If this bit is set to 0, ECM is switched off for all communications.
0: Off 1: On In addition, V.8 protocol and JBIG compression are switched off
automatically.
2-3 Wrong connection (0,1): The machine will disconnect the line without sending a fax
prevention method message, if the last 8 digits of the received CSI do not match the
last 8 digits of the dialed telephone number. This does not work
Bit Bit Setting
when manually dialed.
3 2
(1,0): The same as above, except that only the last 4 digits are
0 0 None
compared.
0 1 8 digit CSI
(1,1): The machine will disconnect the line without sending a fax
1 0 4 digit CSI message, if the other end does not identify itself with an RTI or
1 1 CSI/RTI CSI.
6-7 Maximum printable The setting determined by these bits is informed to the
page length available transmitting terminal in the pre-message protocol exchange (in
D3DX 110 SM
Bit Switches – 3
FAX OPTION
7 6
TYPE M29
(D3DX)
0 0 No limit
0 1 B4 (364
mm)
1 0 A4 (297
mm)
1 1 Not used
No Function Comments
0 G3 Burst error threshold If there are more consecutive error lines in the received
page than the threshold, the machine will send a negative
0: Low 1: High
response. The Low and High threshold values depend on
the sub-scan resolution, and are as follows.
1 Acceptable total error line ratio If the error line ratio for a page exceeds the acceptable
ratio, RTN will be sent to the other end.
0: 5% 1: 10%
2 Treatment of pages received 0: Pages received with errors are not printed.
with errors during G3 reception
1: Printed
3 Hang-up decision when a 0: The next page will be sent even if RTN or PIN is
negative code (RTN or PIN) is received.
received during G3 immediate
1: The machine will send DCN and hang up if it receives
transmission
RTN or PIN.
0: No hang-up, 1: Hang-up
This bit is ignored for memory transmissions or if ECM is
being used.
SM 111 D3DX
Bit Switches – 3
No Function Comments
No Function Comments
0 Remote mode switch Set this bit to ON when you wish to switch TEL mode to FAX
(TEL mode) mode remotely.
0: Disable
1: Enable (Active)
1 Remote mode switch Set this bit to ON when you wish to turn on the remote mode
(FAX mode) switch after automatic reception with FAX mode.
0: Disable
1: Enable (Active)
2 Remote mode switch Set this bit to ON when you wish to turn on the remote mode
(AUTO mode) switch after automatic reception with AUTO mode.
0: Disable
1: Enable (Active)
No Function Comments
0-3 Remote mode switch Enter the number to switch between TEL/FAX modes using the
number external phone.
00-09 (0-9:HEX)
D3DX 112 SM
Bit Switches – 3
FAX OPTION
Communication Switch 06 - Not used (do not change the settings)
TYPE M29
(D3DX)
Communication Switch 07 - Not used (do not change the settings)
No Function Comments
0-7 Minimum interval between This value is the minimum time that the machine waits
automatic dialing attempts before it dials the next destination.
No Function Comments
0 Point of resumption of memory 0: The transmission begins from the page where
transmission upon redialing transmission failed the previous time.
0: From the error page 1: Transmission begins from the first page, using
normal memory transmission.
1: From page 1
No Function Comments
4 Printout of the message When the machine is acting as a Transfer Station, this bit
when acting as a Transfer determines whether the machine prints the fax message
Station coming in from the Requesting Terminal.
0: Disabled, 1: Enabled
No Function Comments
SM 113 D3DX
Bit Switches – 3
No Function Comments
No Function Comments
No Function Comments
0-7 Memory transmission: Interval between dialing attempts to the same 01 – FF (Hex)
destination minutes
D3DX 114 SM
Bit Switches – 3
FAX OPTION
TYPE M29
(D3DX)
Communication Switch 14 (SP No. 1-104-021)
No Function Comments
Note: When storing the scanned data into SAF memory, the
fax unit always converts the data into mm format.
6-7 Available unit of resolution in For the best performance, do not change the factory
which fax messages are settings.
received
The setting determined by these bits is informed to the
Bit 7 Bit 6 Unit transmitting terminal in the pre-message protocol exchange
(in the DIS/NSF frames).
0 0 mm
0 1 inch
1 0 mm and inch
1 1 Not used
No Function Comments
1 Optional G3 unit (G3-2) Change this bit to 1 when installing the first optional G3 unit.
0: Not installed
1: Installed
SM 115 D3DX
Bit Switches – 3
2 Not used
This switch can be used only after G3-2 has been installed.
No Function Comments
1: Enabled
1: Enabled
1: Enabled
5 PSTN dial-in routing setting 1: The machine sets multiple PSTN dial-in numbers in
the PSTN dial-in line and transfers received data from
0: OFF
each PSTN dial-in number to each address.
1: ON
7 Action when there is no box with Change this setting when the customer requires.
an F-code that matches the
received SUB code
D3DX 116 SM
Bit Switches – 3
FAX OPTION
TYPE M29
No Function Comments
(D3DX)
0-4 Not used Do not change the settings.
5 IP-Fax dial-in routing 1: Transfers received data to each IP-Fax dial-in number.
selection
IP-Fax dial-in number is a 4-digit number.
0: Off
1: On
6 PSTN 2 dial-in routing Enables or disables dial-in routing for the PSTN 2
connection.
0: Off
1: On
7 PSTN 3 dial-in routing Enables or disables dial-in routing for the PSTN 3
connection.
0: Off
1: On
No Function Comments
0-7 Extension access If the PABX does not support V.8/V.34 protocol procedure, set this
code (0 to 7) to turn bit to "1" to disable V.8.
V.8 protocol On/Off
Example: If "0" is the PSTN access code, set bit 0 to 1. When the
0: On machine detects "0" as the first dialed number, it automatically
disables V.8 protocol. (Alternatively, if "3" is the PSTN access
1: Off
code, set bit 3 to 1.)
No Function Comments
SM 117 D3DX
Bit Switches – 3
0: On disables V.8 protocol. (If "9" is the PSTN access code, use bit 1.)
1: Off
D3DX 118 SM
Bit Switches – 4
FAX OPTION
TYPE M29
(D3DX)
• Do not adjust a bit switch or use a setting that is described as "Not used", as this may
cause the machine to malfunction or to operate in a manner that is not accepted by local
regulations. Such bits are for use only in other areas, such as Japan.
Default settings for bit switches are not listed in this manual. Refer to the System Parameter List
printed by the machine.
4.6.1 G3 SWITCHES
G3 Switch 00 (SP No. 1-105-001)
No Function Comments
0 Monitor speaker during (0, 0): The monitor speaker is disabled all through the
communication (TX and RX) communication.
1
Bit 1 Bit 0 Setting (0, 1): The monitor speaker is on up to phase B in the T.30
protocol.
0 0 Disabled
(1, 0): Used for testing. The monitor speaker is on all
0 1 Up to Phase B
through the communication. Make sure that you reset
1 0 All the time these bits after testing.
1 1 Not used
0: Disabled 1: Enabled
6 Dedicated G3 line mode Set this bit to 1 when you wish to dedicate a line for G3.
selection
0: Off 1: On (Dedicated)
No Function Comments
SM 119 D3DX
Bit Switches – 4
4 DIS frame length 1: The bytes in the DIS frame after the 4th byte will not be transmitted
(set to 1 if there are communication problems with PC-based faxes
0: 10 bytes 1: 4
which cannot receive the extended DIS frames).
bytes
0: Off
1: On (Forbid
output)
No Function Comments
0 G3 protocol mode Change this bit to 1 only when the other end can only communicate
used with machines that send T.30-standard frames only.
1: Standard only
7 Short preamble Refer to Appendix B in the Group 3 Facsimile Manual for details
about Short Preamble.
0: Disabled 1:
Enabled
No Function Comments
0 DIS detection number 0: The machine will hang up if it receives the same DIS frame
twice.
(Echo countermeasure)
1: Before sending DCS, the machine will wait for the second
0: 1
DIS which is caused by echo on the line.
1: 2
D3DX 120 SM
Bit Switches – 4
FAX OPTION
TYPE M29
3 ECM frame size Keep this bit at "0" in most cases.
(D3DX)
0: 256 bytes
1: 64 bytes
4 CTC transmission conditions 0: When using ECM in non-standard (NSF/NSS) mode, the
machine sends a CTC to drop back the modem rate after
0: After one PPR signal
receiving a PPR, if the following condition is met in
received
communications at 14.4, 12.0, 9.6, and 7.2 kbps.
1: After four PPR signals
received (ITU-T standard)
5 Modem rate used for the 1: The machine's TX modem rate will fall back before
next page after receiving a sending the next page if a negative code is received. This bit
negative code (RTN or PIN) is ignored if ECM is being used.
0: No change 1: Fallback
7 Select detection of reverse This switch is used to prevent reverse polarity in ringing on
polarity in ringing the phone line (applied to PSTN-G3 ringing). Do not change
this setting
0: Off
0: No detection
1: On
1: Detection (Japan and Korea only)
No Function Comments
SM 121 D3DX
Bit Switches – 4
succeeded.
No Function Comments
0-3 Initial TX modem rate (kbps) These bits set the initial starting modem rate for
transmission.
Bit 3 Bit Bit Bit 0 kbps
2 1 Use the dedicated transmission parameters if you need
to change this for specific receivers.
0 0 0 1 2.4
If a modem rate 14.4 kbps or slower is selected, V.8
0 0 1 0 4.8
protocol should be disabled manually.
0 0 1 1 7.2
Cross reference
0 1 0 0 9.6
V.8 protocol on/off - G3 switch 03, bit 2
0 1 0 1 12.0
0 1 1 0 14.4
0 1 1 1 16.8
1 0 0 0 19.2
1 0 0 1 21.6
1 0 1 0 24.0
1 0 1 1 26.4
1 1 0 0 28.8
1 1 0 1 31.2
1 1 1 0 33.6
4-5 Initial modem type for 9.6 k or These bits set the initial modem type for 9.6 and 7.2
7.2 kbps. kbps, if the initial modem rate is set at these speeds.
0 0 V.29
0 1 V.17
1 0 V.34
D3DX 122 SM
Bit Switches – 4
1 1 Not used
FAX OPTION
TYPE M29
6-7 Not used Do not change the settings.
(D3DX)
G3 Switch 06 (SP No. 1-105-007)
No Function Comments
0-3 Initial RX modem rate(kbps) These bits set the initial starting modem rate
for reception.
Bit 3 Bit Bit Bit kbps
2 1 0 Use a lower setting if high speeds pose
problems during reception.
0 0 0 1 2.4
If a modem rate 14.4 kbps or slower is
0 0 1 0 4.8
selected, V.8 protocol should be disabled
0 0 1 1 7.2 manually.
0 1 0 0 9.6 Cross reference
0 1 0 1 12.0 V.8 protocol on/off - G3 switch 03, bit2
0 1 1 0 14.4
0 1 1 1 16.8
1 0 0 0 19.2
1 0 0 1 21.6
1 0 1 0 24.0
1 0 1 1 26.4
1 1 0 0 28.8
1 1 0 1 31.2
1 1 1 0 33.6
The setting of these bits is used to inform the transmitting terminal of the available modem
type for the machine in receive mode.
Cross reference
SM 123 D3DX
Bit Switches – 4
6 5 4
0 0 0 1 V.27ter
0 0 1 0 V.27ter, V.29
No Function Comments
0-1 PSTN cable equalizer Use a higher setting if there is signal loss at higher frequencies
because of the length of wire between the modem and the
(TX mode: Internal)
telephone exchange.
Bit Bit Setting
Use the dedicated transmission parameters for specific receivers.
1 0
Also, try using the cable equalizer if one or more of the following
0 0 None
symptoms occurs.
0 1 Low
Communication error
1 0 Medium
Modem rate fallback occurs frequently.
1 1 High
1 1 High
• This setting is not effective in V.34 communications.
(V.8/V.17 RX mode:
D3DX 124 SM
Bit Switches – 4
External)
FAX OPTION
0: Disabled
TYPE M29
(D3DX)
1: Enabled
6 Parameter selection 0: This uses the fixed table in the ROM for dial tone detection.
for dial tone
1: This uses the specific parameter adjusted with SRAM
detection (69ECBEH - 69ECDEH). Select this if the dial tone cannot be
detected when the "Normal parameter: 0" is selected.
0: Normal parameter
1: Specific parameter
No Function Comments
0-1 Maximum allowable These bits set the acceptable modem carrier drop time.
carrier drop during
Try a longer setting if error code 0-22 is frequent.
image data reception
0 0 200
0 1 400
1 0 800
1 1 Not used
2 Select cancellation of This switch setting determines if high-speed receiving ends if the
high-speed RX if carrier carrier signal is lost when receiving during non-ECM mode
signal lost while
receiving
0: Off
1: On
SM 125 D3DX
Bit Switches – 4
4 Maximum allowable This bit set the maximum interval between EOL (end-of-line)
frame interval during signals and the maximum interval between ECM frames from
image data reception. the other end.
6 Reconstruction time for When the sending terminal is controlled by a computer, there
the first line in receive may be a delay in receiving page data after the local machine
mode accepts set-up data and sends CFR. This is outside the T.30
recommendation. But, if this delay occurs, set this bit to 1 to give
0: 6 s 1: 12 s
the sending machine more time to send data.
No Function Comments
4-5 Select detection of DTMF/DP This setting determines how to detect the signals
detection when using remote switch. from the handset when remote switch is active.
01: DTMF
D3DX 126 SM
Bit Switches – 4
No Function Comments
FAX OPTION
TYPE M29
0-7 Set CNG send time interval
(D3DX)
Some machines on the receiving side may not be able to automatically switch the 3-second
CNG interval.
No Function Comments
0 Alarm when an error occurred in If the customer wants to hear an alarm after each error
Phase C or later communication, change this bit to "1".
0: Disabled
1: Enabled
1 Alarm when the handset is If the customer wants to hear an alarm if the handset is
off-hook at the end of off-hook at the end of fax communication, change this
communication bit to "1".
0: Disabled
1: Enabled
SM 127 D3DX
Bit Switches – 5
• Do not adjust a bit switch or use a setting that is described as "Not used", as this may
cause the machine to malfunction or to operate in a manner that is not accepted by local
regulations. Such bits are for use only in other areas, such as Japan.
Default settings for bit switches are not listed in this manual. Refer to the System Parameter List
printed by the machine.
No Function Comments
0 Monitor speaker during (0, 0): The monitor speaker is disabled all through the
communication (TX and RX) communication.
1
Bit 1 Bit 0 Setting (0, 1): The monitor speaker is on up to phase B in the T.30
protocol.
0 0 Disable
(1, 0): Used for testing. The monitor speaker is on all
0 1 Up to Phase B
through the communication. Make sure that you reset
1 0 All the time these bits after testing.
1 1 Not used
0: Disabled 1: Enabled
No Function Comments
4 DIS frame length 1: The bytes in the DIS frame after the 4th byte will not be transmitted
(set to 1 if there are communication problems with PC-based faxes
0: 10 bytes 1: 4
D3DX 128 SM
Bit Switches – 5
FAX OPTION
TYPE M29
5 Not used Do not change the setting.
(D3DX)
6 Forbid Do not change this setting (Default: 0: Off), unless communication
CED/ANSam problem is caused by a CED or ANSam transmission.
output
0: Off
1: On (Forbid
output)
No Function Comments
0 G3 protocol mode Change this bit to 1 only when the other end can only communicate
used with machines that send T.30-standard frames only.
1: Standard only
0: OFF, 1: ON
7 Short preamble Refer to Appendix B in the Group 3 Facsimile Manual for details
about Short Preamble.
0: Disabled 1:
Enabled
No Function Comments
0 DIS detection number 0: The machine will hang up if it receives the same DIS frame
twice.
(Echo countermeasure)
1: Before sending DCS, the machine will wait for the second
0: 1
DIS which is caused by echo on the line.
SM 129 D3DX
Bit Switches – 5
1: 2
0: 256 bytes
1: 64 bytes
4 CTC transmission conditions 0: When using ECM in non-standard (NSF/NSS) mode, the
machine sends a CTC to drop back the modem rate after
0: After one PPR signal
receiving a PPR, if the following condition is met in
received
communications at 14.4, 12.0, 9.6, and 7.2 kbps.
1: After four PPR signals
received (ITU-T standard)
5 Modem rate used for the 1: The machine's TX modem rate will fall back before
next page after receiving a sending the next page if a negative code is received. This bit
negative code (RTN or PIN) is ignored if ECM is being used.
0: No change 1: Fallback
7 Select detection of reverse This switch is used to prevent reverse polarity in ringing on
polarity in ringing the phone line (applied to PSTN-G3 ringing). Do not change
this setting
0: Off
0: No detection
1: On
1: Detection (Japan and Korea only)
No Function Comments
D3DX 130 SM
Bit Switches – 5
detection threshold If the number of error bits in the received TCF is below this
FAX OPTION
threshold, the machine informs the sender that training has
TYPE M29
(D3DX)
succeeded.
No Function Comments
0-3 Initial TX modem rate (kbps) These bits set the initial starting modem rate for
transmission.
Bit 3 Bit Bit Bit 0 kbps
2 1 Use the dedicated transmission parameters if you need
to change this for specific receivers.
0 0 0 1 2.4
If a modem rate 14.4 kbps or slower is selected, V.8
0 0 1 0 4.8
protocol should be disabled manually.
0 0 1 1 7.2
Cross reference
0 1 0 0 9.6
V.8 protocol on/off - G3 switch 03, bit 2
0 1 0 1 12.0
0 1 1 0 14.4
0 1 1 1 16.8
1 0 0 0 19.2
1 0 0 1 21.6
1 0 1 0 24.0
1 0 1 1 26.4
1 1 0 0 28.8
1 1 0 1 31.2
4-5 Initial modem type for 9.6 k or These bits set the initial modem type for 9.6 and 7.2
7.2 kbps. kbps, if the initial modem rate is set at these speeds.
0 0 V.29
0 1 V.17
SM 131 D3DX
Bit Switches – 5
1 0 V.34
1 1 Not used
No Function Comments
0-3 Initial RX modem rate(kbps) These bits set the initial starting modem rate for reception.
Bit Bit Bit Bit kbps Use a lower setting if high speeds pose problems during
3 2 1 0 reception.
0 1 0 1 12.0
0 1 1 0 14.4
0 1 1 1 16.8
1 0 0 0 19.2
1 0 0 1 21.6
1 0 1 0 24.0
1 0 1 1 26.4
1 1 0 0 28.8
1 1 0 1 31.2
The setting of these bits is used to inform the transmitting terminal of the available modem
type for the machine in receive mode.
Cross reference
D3DX 132 SM
Bit Switches – 5
FAX OPTION
TYPE M29
0 0 0 1 V.27ter
(D3DX)
0 0 1 0 V.27ter
0 0 1 1 V.27ter
0 1 0 0 V.27ter
0 1 0 1 V.27ter
No Function Comments
0-1 PSTN cable equalizer Use a higher setting if there is signal loss at higher frequencies
because of the length of wire between the modem and the
(TX mode: Internal)
telephone exchange.
Bit Bit Setting
Use the dedicated transmission parameters for specific receivers.
1 0
0 0 None
Also, try using the cable equalizer if one or more of the following
0 1 Low
symptoms occurs.
1 0 Medium
Communication error
1 1 High
Modem rate fallback occurs frequently.
1 1 High
• This setting is not effective in V.34 communications.
SM 133 D3DX
Bit Switches – 5
(V.8/V.17 RX mode:
External)
0: Disabled
1: Enabled
No Function Comments
0-1 Maximum allowable These bits set the acceptable modem carrier drop time.
carrier drop during
Try a longer setting if error code 0-22 is frequent.
image data reception
0 0 200
0 1 400
1 0 800
1 1 Not used
4 Maximum allowable This bit set the maximum interval between EOL (end-of-line)
frame interval during signals and the maximum interval between ECM frames from the
image data reception. other end.
6 Reconstruction time for When the sending terminal is controlled by a computer, there may
the first line in receive be a delay in receiving page data after the local machine accepts
mode set-up data and sends CFR. This is outside the T.30
recommendation. But, if this delay occurs, set this bit to 1 to give
0: 6 s 1: 12 s
the sending machine more time to send data.
D3DX 134 SM
Bit Switches – 5
FAX OPTION
of CFR.
TYPE M29
(D3DX)
7 Not used Do not change the settings.
G3-2 Switch 0B- Not used (do not change the settings)
G3-2 Switch 0C- Not used (do not change the settings)
G3-2 Switch 0E- Not used (do not change the settings)
G3-2 Switch 0F- Not used (do not change the settings)
SM 135 D3DX
Bit Switches – 6
• Do not adjust a bit switch or use a setting that is described as "Not used", as this may
cause the machine to malfunction or to operate in a manner that is not accepted by local
regulations. Such bits are for use only in other areas, such as Japan.
Default settings for bit switches are not listed in this manual. Refer to the System Parameter List
printed by the machine.
0: TCP, 1: UDP
0: OFF, 1: ON
(enable)
0: OFF, 1: ON
(enable)
0: OFF, 1: ON
(enable)
6 IP Fax max bit rate When "0" is selected, the max bit rate does not affect the value of
setting the DIS/DCS.
D3DX 136 SM
Bit Switches – 6
0: Not affected, 1: When "1" is selected, the max bit rate affects the value of the
FAX OPTION
Affected DIS/DCS.
TYPE M29
(D3DX)
7 IP Fax received When "0" is selected, fax data is received without checking the
telephone number telephone number.
confirmation
When "1" is selected, fax data is received only when confirming that
0: No confirmation, 1: the telephone number from the sender matches the registered
Confirmation telephone number in this machine. If this confirmation fails, the line
is disconnected.
0 0 0 0 Level 0
0 0 0 1 Level 1
0 0 1 0 Level 2
0 0 1 1 Level 3
4-7 IP Fax preamble wait time Selects the preamble wait time.
setting
[00 to 0f]
0 IP Fax bit signal reverse setting When "0" is selected, the bit signal reverse method is
SM 137 D3DX
Bit Switches – 6
1: Internal bit switch setting When "1" is selected, the bit signal reverse method is
decided by the internal bit switch.
1 IP Fax transmission speed Selects the transmit speed for IP Fax communication.
setting
0: Modem speed
1: No limitation
2 SIP transport setting This bit switch sets the transport that has priority for
receiving IP Fax data.
0: TCP
This function is activated only when the sender has both
1: UDP
TCP and UDP.
3 CCM connection When "1" is selected, only the connection call message
with H.323 or no tunneled H.245 is transmitted via CCM.
0: No CCM connection
1: CCM connection
4 Message reception selection 0: This answers the INVITE message from the SIP server
from non-registered SIP server not registered for the machine.
0: Answer 1: This does not receive the INVITE message from the
SIP server not registered for the machine and send a
1: Not answer
refusal message.
5 ECM communication setting 0: This does not limit the type of the image compression
with ECM communication.
0: No limit for image
compression 1: When the other end machine is Ciscco, this permits the
image compression other than JBIG or MMR with ECM
1: Limit for image compression
communication.
0 Effective field limitation for G3 Limits the effective field for standard G3 function
standard function information information.
D3DX 138 SM
Bit Switches – 6
FAX OPTION
TYPE M29
1 Switching between G3 standard and Enables/disables switching between G3 standard
(D3DX)
G3 non standard and G3 non-standard.
0: Enable switching
1: G3 standard only
3 ECM frame size selection at Selects the ECM frame size for sending.
transmitting
0: 256byte, 1: 64byte
4 DIS detection times for echo Sets the number of times for DIS to detect echoes.
prevention
0: 1 time, 1: 2 times
6 Shift down setting at receiving Selects whether to shift down when negative codes
negative code are received.
0: OFF, 1: ON
0-3 TCF error threshold Sets the TCF error threshold level. [00 to 0f]
0-3 Modem bit rate setting for transmission Sets the modem bit rate for transmission. The
(kbps) default is "0110" (14.4K bps).
SM 139 D3DX
Bit Switches – 6
0 0 0 1 2.4
0 0 1 1 4.8
0 0 1 1 7.2
0 1 0 0 9.6
0 1 0 1 12.0
0 1 1 0 14.4
4-5 Modem setting for transmission Sets the modem type for transmission.
0 0 V29
0 1 V17
1 0 Not used
1 1 Not used
Sets the modem bit rate for reception. The default is "0110" (14.4K bps).
Sets the modem type for reception. The default is "0100" (V27ter, V29, V17).
0 0 0 1 V.27ter
0 0 1 0 V.27ter, V.29
D3DX 140 SM
Bit Switches – 6
FAX OPTION
TYPE M29
0 TSI information Adds or does not add TSI information to
(D3DX)
NSS(S).
0: Not added, 1: Added
1: Transmitted
3 Hang up setting at DIS reception Sets whether the machine disconnects after DIS
disabled reception.
0: No hang up
4 Number of times for training Selects the number of times training is done at
the same bit rate.
0: 1 time, 1: 2 times
5 Space CSI transmission setting at no When "0" is selected, frame data is enabled.
CSI registration
When "1" is selected, the transmitted data is all
0: Not transmitted spaces.
1: Transmitted
0 0 35 s
0 1 40 s
1 0 50 s
1 1 60 s
0 0 3s
SM 141 D3DX
Bit Switches – 6
0 1 3.5
s
1 0 4s
1 1 5s
4-5 T0 timer adjustment Adjusts the fail safe timer. This timer sets the interval between
"setup" data transmission and T.38 phase decision. If your
Bit 5 Bit 4
destination return is late on the network or G3 fax return is late,
0 0 75 s adjust the longer interval timer.
0 1 120 The default is "00" (75 seconds).
s
1 0 180
s
1 1 240
s
0 Network I/F setting for SIP Selects the connection type (IPV4 or IPV6) to connect to
connection the SIP server.
0: IPv4
1: IPv6.
1 Network I/F setting for Fax 0: The I/F setting for fax communication follows the
communication setting for SIP server connection.
0: Same setting as SIP server 1: The negotiation between the SIP server and the device
connection decides whether IPv4 or IPv6 is used for the I/F setting
for fax communication.
1: Automatic setting
1: Enable
3-4 re-INVITE transmission delay This changes the interval for transmit re-INVITE after
timer setting receiving the ACK message transmitted by T.38 device.
D3DX 142 SM
Bit Switches – 6
Bit 4 Bit 3
FAX OPTION
TYPE M29
0 0 No delay
(D3DX)
0 1 1 sec
1 0 2 sec
1 1 3 sec
1: Not declare
T38VendorInfo=RICOH
0-1 SIP: IP-FAX port mode Switch the port mode for IP-FAX (T38 transport: UDP) at SIP
(UDP) call control.
2-3 SIP: IP-FAX port mode Switch the port mode for IP-FAX (T38 transport: TCP) at SIP
(TCP) call control.
SM 143 D3DX
NCU Parameters
Use the Hex value to program the country/area code directly into this address, or use
the decimal value to program it using SP2-103-001
/Area /Area
France 00 00 Asia 18 12
Germany 01 01 Japan 19 13
UK 02 02 Hong Kong 20 14
Austria 04 04 Australia 22 16
Denmark 06 06 Singapore 24 18
Finland 07 07 Malaysia 25 19
Ireland 08 08 China 26 1A
Norway 09 09 Taiwan 27 1B
Sweden 10 0A Korea 28 1C
D3DX 144 SM
NCU Parameters
Address Function
FAX OPTION
Switzerland 11 0B Brazil 29 1D
TYPE M29
(D3DX)
Portugal 12 0C Turkey 32 20
Holland 13 0D Greece 33 21
Spain 14 0E Hungary 34 22
Israel 15 0F Czech 35 23
USA 17 11 Poland 36 24
680504 PSTN dial tone frequency upper Hz (BCD) If both addresses contain FF (H),
limit (high byte) tone detection is disabled.
680506 PSTN dial tone frequency lower Hz (BCD) If both addresses contain FF (H),
limit (high byte) tone detection is disabled.
680508 PSTN dial tone detection time 20 ms If 680508 contains FF (H), the
machine pauses for the pause time
680509 PSTN dial tone reset time
(address 68050D / 68050E).
(LOW)
Italy: See Note 2.
68050A PSTN dial tone reset time
(HIGH)
SM 145 D3DX
NCU Parameters
680513 PSTN busy tone frequency Hz (BCD) If both addresses contain FF (H),
upper limit (high byte) tone detection is disabled.
680515 PSTN busy tone frequency Hz (BCD) If both addresses contain FF (H),
lower limit (high byte) tone detection is disabled.
680517 PABX dial tone frequency upper Hz (BCD) If both addresses contain FF (H),
limit (high byte) tone detection is disabled.
680519 PABX dial tone frequency lower Hz (BCD) If both addresses contain FF (H),
limit (high byte) tone detection is disabled.
68051B PABX dial tone detection time 20 ms If 68051B contains FF, the machine
pauses for the pause time (680520 /
68051C PABX dial tone reset time
680521).
(LOW)
D3DX 146 SM
NCU Parameters
FAX OPTION
68051F PABX dial tone permissible drop
TYPE M29
(D3DX)
time
680524 PABX detection time for silent 20 ms If both addresses contain FF (H),
period after ringback tone tone detection is disabled.
detected (LOW)
680526 PABX busy tone frequency Hz (BCD) If both addresses contain FF (H),
upper limit (high byte) tone detection is disabled.
680528 PABX busy tone frequency Hz (BCD) If both addresses contain FF (H),
lower limit (high byte) tone detection is disabled.
SM 147 D3DX
NCU Parameters
680533 Busy tone signal state time tolerance for all ranges, and number of cycles required
for detection (a setting of 4 cycles means that ON-OFF-ON or OFF-ON-OFF must be
detected twice).
Tolerance (±)
680534 International dial tone frequency Hz (BCD) If both addresses contain FF (H),
upper limit (high byte) tone detection is disabled.
680536 International dial tone frequency Hz (BCD) If both addresses contain FF (H),
lower limit (high byte) tone detection is disabled.
680538 International dial tone detection 20 ms If 680538 contains FF, the machine
time pauses for the pause time (68053D /
68053E).
680539 International dial tone reset time
(LOW) Belgium: See Note 2.
D3DX 148 SM
NCU Parameters
FAX OPTION
68053F Country dial tone upper Hz (BCD) If both addresses contain FF (H),
TYPE M29
(D3DX)
frequency limit (HIGH) tone detection is disabled.
680543 Country dial tone detection time 20 ms If 680543 contains FF, the machine
pauses for the pause time (680548 /
680544 Country dial tone reset time
680549).
(LOW)
SM 149 D3DX
NCU Parameters
See Note 5.
680554 PSTN: DTMF tone attenuation -N x 0.5 SP2-103-022 (parameter 21). See
level after dialing –3.5 dBm Note 5.
680557 Time between 68054Dh (NCU 1 ms This parameter takes effect when
parameter 14) and 68054Eh the country code is set to France.
(NCU parameter 15)
680559 Grounding time (ground start 20 ms The Gs relay is closed for this
mode) interval.
68055A Break time (flash start mode) 1 ms The OHDI relay is open for this
interval.
68055D PSTN access pause time 20 ms This time is waited for each pause
input after the PSTN access code. If
this address contains FF [H], the
D3DX 150 SM
NCU Parameters
FAX OPTION
pause time stored in address
TYPE M29
(D3DX)
68054F is used.
68055E Progress tone detection level, and Bit 7: 0, Bit 6: 0, Bit 5: 0 = -25.0 dBm
cadence detection enable flags
Bit 7: 0, Bit 6: 0, Bit 5: 1 = -35.0 dBm
To
680564
680566 - FF
to
680571
SM 151 D3DX
NCU Parameters
to
680580
To
6805A0
6805A1 Acceptable CED detection BCD (Hz) If both addresses contain FF (H),
frequency upper limit (high byte) tone detection is disabled.
D3DX 152 SM
NCU Parameters
FAX OPTION
6805A3 Acceptable CED detection BCD (Hz) If both addresses contain FF (H),
TYPE M29
(D3DX)
frequency lower limit (high byte) tone detection is disabled.
6805A6 Acceptable CNG detection BCD (Hz) If both addresses contain FF (H),
frequency upper limit (high byte) tone detection is disabled.
6805A8 Acceptable CNG detection BCD (Hz) If both addresses contain FF (H),
frequency lower limit (high byte) tone detection is disabled.
6805AD Number of CNG cycles required - The data is coded in the same way
for detection as address 680533.
SM 153 D3DX
NCU Parameters
6805E0 Maximum wait time for post 0: 12 s 1: Maximum wait time for post
bit 3 message message (EOP/EOM/MPS) can be
1: 30 s
changed to 30 s.
D3DX 154 SM
NCU Parameters
FAX OPTION
Bit 1:0, Bit 0: 1 = 3.2 V
TYPE M29
(D3DX)
Bit 1:1, Bit 0: 0 = 3.35 V
0: OHS=0
1: OHS=1
0: SQ=00
1: SQ=11
0: RZ=0 (high)
1: RZ=1 (low)
0: RT=0 (low)
1: RT=1 (high)
Bit 5 –FILTER
SM 155 D3DX
NCU Parameters
Bit 6:0, Bit 7: 0 = off hook to ACAL:128 ms, off hook to MCAL: 1000 ms
Bit 6:1, Bit 7: 0 = off hook to ACAL:128 ms, off hook to MCAL: 500 ms
1: Saves energy
NOTES
If bit 0 or bit 2 is set to 1, the functions of the following RAM addresses are changed.
680508 (if bit 0 = 1) or 680538 (if bit 2 = 1): tolerance for on or off state duration (%), and
number of cycles required for detection, coded as in address 680533.
68050B (if bit 0 = 1) or 68053B (if bit 2 = 1): on time, hex code (unit = 20 ms)
68050C (if bit 0 = 1) or 68053C (if bit 2 = 1): off time, hex code (unit = 20 ms)
7. Pulse dial parameters (addresses 68054A to 68054F) are the values for 10 pps. If 20 pps is
used, the machine automatically compensates.
8. The first ring may not be detected until 1 to 2.5 wavelengths after the time specified by this
parameter.
9. The calculated level must be between 0 and 10.
The attenuation levels calculated from RAM data are:
D3DX 156 SM
NCU Parameters
FAX OPTION
•
TYPE M29
(D3DX)
• N680552, for example, means the value stored in address 680552(H)
10. 68054A: Europe - Between Ds opening and Di opening, France - Between Ds closing and Di
opening
68054D: Europe - Between Ds closing and Di closing, France - Between Ds opening and Di
closing
11. Tone signals which frequency is lower than 1500Hz (e.g., 800Hz tone for AI short protocol)
refer to the setting at 6805B5h. Tones which frequency is higher than 1500Hz refer to the
setting at 6805B6h.
12. 68054A, 68054D, 68054E: The actual inter-digit pause (pulse dial mode) is the sum of the
period specified by the RAM addresses 68054A, 68054D, and 68054E.
SM 157 D3DX
Dedicated Transmission Parameters
Each Quick Dial Key and Speed Dial Code has eight bytes of programmable parameters allocated
to it. If transmissions to a particular machine often experience problems, store that terminal’s fax
number as a Quick Dial or Speed Dial, and adjust the parameters allocated to that number.
The programming procedure will be explained first. Then, the eight bytes will be described.
4.10.2 PARAMETERS
Fax Parameters
The initial settings of the following fax parameters are all FF (H) - all the parameters are disabled.
Switch 00
If the connection time to a particular terminal is longer than the NCU parameter setting, adjust this
byte. The T1 time is the value stored in this byte (in hex code), multiplied by 1 second.
Range:
D3DX 158 SM
Dedicated Transmission Parameters
FAX OPTION
TYPE M29
(D3DX)
Switch 01
No FUNCTION COMMENTS
0 0 1 0 0 –4
• Do not use settings other than listed on
the left.
0 1 1 1 1 –15
1 1 1 1 1 Disabled
Bit 7: 0, Bit 6: 1, Bit 5: 1 = High Also, try using the cable equalizer if one or more
of the following symptoms occurs.
Bit 7: 1, Bit 6: 1, Bit 5: 1 = Disabled
Communication error with error codes such as
0-20, 0-23, etc.
Switch 02
No FUNCTION COMMENTS
SM 159 D3DX
Dedicated Transmission Parameters
0-3 Initial TX modem rate If training with a particular remote terminal always takes
too long, the initial modem rate may be too high.
Bit3 Bit2 Bit1 Bit0 bps
Reduce the initial TX modem rate using these bits.
0 0 0 0 Not
For the settings 14.4 or kbps slower, Switch 04 bit 4
used
must be changed to 0.
0 0 0 1 2400
0 0 1 0 4800
• Do not use settings other than listed on the
0 0 1 1 7200 left. If the setting is "Disabled", the bit switch
0 1 0 0 9600 setting is used.
0 1 0 1 12000
0 1 1 0 14400
0 1 1 1 16800
1 0 0 0 19200
1 0 0 1 21600
1 0 1 0 24000
1 0 1 1 26400
1 1 0 0 28800
1 1 0 1 31200
1 1 1 0 33600
1 1 1 1 Disabled
Switch 03
No FUNCTION COMMENTS
0-1 Inch-mm conversion If "inch only" is selected on the machine uses inch-based
before TX resolutions for scanning, the printed copy may be slightly distorted
at the other end if that machine uses mm-based resolutions.
Bit 1: 0, Bit 0: 0
If the setting is "Inch-mm conversion available ", Inch-mm
= Inch-mm conversion
conversion become effective to the special senders.
available
If the setting is "Disabled", the bit switch setting is used.
Bit 1: 0, Bit 0: 1 = Inch
D3DX 160 SM
Dedicated Transmission Parameters
only
FAX OPTION
Bit 1: 1, Bit 0: 0 = Not
TYPE M29
(D3DX)
used
Bit 1: 1, Bit 0: 1 =
Disabled
2-3 DIS/NSF detection (0, 1): Use this setting if echoes on the line are interfering with the
method set-up protocol at the start of transmission. The machine will then
wait for the second DIS or NSF before sending DCS or NSS.
Bit 3: 0, Bit 2: 0
If the setting is "Disabled", the bit switch setting is used.
= First DIS or NSF
Bit 3: 0, Bit 2: 1
Bit 3: 1, Bit 2: 1 =
Disabled
5 Compression modes This bit determines the capabilities that are informed to the other
available in transmit terminal during transmission.
mode
If the setting is "Disabled", the bit switch setting is used.
0: MH only
1: Disabled
6-7 ECM during For example, if ECM is switched on but is not wanted when
transmission sending to a particular terminal, use the (0, 0) setting.
Bit 7: 1, Bit 6: 1 =
SM 161 D3DX
Dedicated Transmission Parameters
Disabled
E-mail Parameters
The initial settings of the following e-mail parameters are all "0" (all parameters disabled).
Switch 00
No FUNCTION COMMENTS
0 MH Compression mode for e-mail Switches MH compression on and off for files
attachments attached to e-mails for sending.
0: Off
1: On
1 MR Compression mode for e-mail Switches MR compression on and off for files
attachments attached to e-mails for sending.
0: Off
1: On
2 MMR Compression mode for e-mail Switches MMR compression on and off for files
attachments attached to e-mails for sending.
0: Off
1: On
7 Designates the bits to reference for The "0" selection (default) references the settings for
compression method of e-mail Bits 00, 01, 02 above. The "1" selection ignores the
attachments selections of Bits 00, 01, 02.
0: Registered (Bit 0 to 6)
1: No registration.
D3DX 162 SM
Dedicated Transmission Parameters
FAX OPTION
Switch 01
TYPE M29
(D3DX)
No FUNCTION COMMENTS
0 Original width of e-mail Sets the original width of the e-mail attachment as A4.
attachment: A4
0: Off
1: On
1 Original width of e-mail Sets the original width of the e-mail attachment as B4.
attachment: B4
0: Off
1: On
2 Original width of e-mail Sets the original width of the e-mail attachment as A3.
attachment: A3
0: Off
1: On
7 Designates the bits to reference The "0" selection (default) references the settings for
for original size of e-mail Bits 00, 01, 02 above. The "1" selection ignores the
attachments selections of Bits 00, 01, 02.
0: Registered (Bit 0 to 6)
1: No registration.
Switch 02
No FUNCTION COMMENTS
0 Line resolution of e-mail Sets the line resolution of the e-mail attachment as 200
attachment: 200 x 100 x100.
0: Off
1: On
1 Line resolution of e-mail Sets the line resolution of the e-mail attachment as 200 x
attachment: 200 x 200 200.
0: Off
SM 163 D3DX
Dedicated Transmission Parameters
1: On
2 Line resolution of e-mail Sets the line resolution of the e-mail attachment as 200 x
attachment: 200 x 400 400.
0: Off
1: On
4 Line resolution of e-mail Sets the line resolution of the e-mail attachment as 400 x
attachment: 400 x 400 400.
0: Off
1: On
7 Designates the bits to reference The "0" selection (default) references the settings for Bits
for original size of e-mail 00, 01, 02, 04 above. The "1" selection ignores the
attachments selections of Bits 00, 01, 02, 04.
0: Registered (Bit 0 to 6)
1: No registration.
Switch 04
No FUNCTION COMMENTS
0 Full mode address If the other ends have the addresses, which have the full mode
selection function flag ("0"), this machine determines them as full mode
standard machines.
0: Full mode
address • This machine attaches the "demand of reception confirmation" to
a message when transmitting.
1: No full mode
• This machine updates the reception capability to the address
(simple mode)
book when receiving.
1-7 Not used Do not change these settings.
Switch 05
No FUNCTION COMMENTS
D3DX 164 SM
Dedicated Transmission Parameters
0 Directr transmission selection to Allows or does not allow the direct transmission to
FAX OPTION
SMTP server SMTP server.
TYPE M29
(D3DX)
0: ON
1: OFF
SM 165 D3DX
Service RAM Addresses
• Do not change the settings that are marked as “Not used” or “Read only.”
680001 to 680004(H) - ROM version (Read only)
0: Disabled, 1: Enabled
D3DX 166 SM
Service RAM Addresses
FAX OPTION
(This switch is not printed on the user parameter list.)
TYPE M29
(D3DX)
0: Disabled, 1: Enabled
0: Disabled, 1: Enabled
Bit 1: Automatic communication failure report and transfer result report output 0: Off, 1: On
0: Enabled, 1: Disabled
SM 167 D3DX
Service RAM Addresses
Bits 1 and 2: Condition for substitute RX when the machine cannot print messages (Paper end,
toner end, jam, and during night mode)
Bit 2: 0, Bit 1: 1 = The machine receives the fax messages with RTI or CSI.
Bit 2: 1, Bit 1: 0 = The machine receives the fax messages with the same ID code.
Bit 0:
0: Only faxes from senders whose RTIs/CSIs are specified for this feature are accepted.
1: Only faxes from senders whose RTIs/CSIs are not specified for this feature are accepted.
D3DX 168 SM
Service RAM Addresses
FAX OPTION
Bits 0 to 2: Not used
TYPE M29
(D3DX)
Bit 3: Page reduction 0: Off, 1: On
Bit 6: Use both e-mail notification and printed reports to confirm the transmission results 0: Off, 1:
On
Bit 2: White original detection 0: Off, 1: On (alarm and alert message on the LCD)
Bit 3: Receive rejection for 1300 Hz transmission 0: Off (receive), 1: On (not receive)
Bit 0: Message printout while the machine is in Night Printing mode 0: On, 1: Off
Bit 1: Maximum document length detection 0: Double letter, 1: Longer than double-letter (well log)
– up to 1,200 mm
Bit 3: Fax mode settings, such as resolution, before a mode key (Copy/Fax/Printer/Scanner) is
pressed 0: Not cleared, 1: Cleared
SM 169 D3DX
Service RAM Addresses
Bit 5: Using the cassette specified by bits 0, 1 and 2 above only 0: On, 1: Off
Bit 2: Paper size selection priority for an A4 size fax message when A4/LT size paper is not
available. 0: A3 has priority, 1: B4 has priority
Bit 2: Inclusion of the “Add” button when a sequence of Quick/Speed dials is selected for
broadcasting 0: Not needed, 1: Needed
Bit 7: Press “Start” key without an original when using the on hook dial or the external telephone,
D3DX 170 SM
Service RAM Addresses
FAX OPTION
0: The Journal is separated into transmissions and receptions
TYPE M29
(D3DX)
1: The Journal is separated into G3-1, G3-2, and G3-3 communications
Bit 3: 90° image rotation during B5 portrait TX (This switch is not printed on the user parameter
list.) 0: Off, 1: On
Bit 4: Reduction of sample images on reports to 50% in the main scan and sub-scan directions.
(This switch is not printed on the user parameter list.) 0: Technician adjustment (printer switch 0E
bits 3 and 4), 1: 50% reduction
Bit 5: Use of A5 size paper for reports (This switch is not printed on the user parameter list.) 0: Off,
1: On
Bits 2 to 5: Store documents in memory, which could not be printed from PC fax (LAN fax) driver
0 0 0 0 0 min.
0 0 0 1 1 min.
1 1 1 0 14 min.
1 1 1 1 15 min.
Bit 0: Print results of sending reception notice request message 0: Disabled (print only when error
occurs), 1: Enabled
SM 171 D3DX
Service RAM Addresses
6800EA(H) and 6800EB(H) - User parameter switches 26 and 27 (SWUSR_1A and 1B): Not
used
6800EE(H) and 6800EF(H) - User parameter switches 30 and 31 (SWUSR_1E and 1F): Not
used
Bit 0: Quotation priority for a destination when there is no destination of the specified type
0: Paper output priority = Priority order: 1. IP-fax destination, 2. Fax Number, 3. E-mail address, 4.
Folder
1: Electric putout order = Priority order: 1. E-mail address, 2. Folder, 3. IP-fax destination, 4. Fax
number
D3DX 172 SM
Service RAM Addresses
FAX OPTION
Bits 2 to 7: Not used
TYPE M29
(D3DX)
6800F3(H) - User parameter switch 35 (SWUSR_23)
Bit 0: Whether to stop sending a backup file if the destination folder becomes full while the
machine is sending or waiting to send a fax or the backup file. 0: No, • 1: Yes
Bit 2 and 3: Backup file is printed along with the TX communication failure report when a backup
file transmission failure occurs. 00: Do not print, 01: Print first page only, 10: Print whole file
Bit 4: Display the sender's information in the file name of documents that are forwarded to folder
destinations. 0: Disabled, 1: Enabled
Bit 5: Limit the file names of documents that are forwarded to folder destinations to plain
characters only. 0: Disabled, 1: Enabled
Bit 6: When using the remote fax function, the sub-machine beeps to let you know when it has
printed a received document (If you specify "On", the machine will beep according to the setting of
[Panel Key Sound] under [System Settings].) 0: On, 1: Off
Maximum number of transmissions the machine attempts before determining that a fax cannot be
forwarded from a sender (including special senders) to a folder destination
Interval (in minutes) between resend attempts after failing to forward a fax from a sender
(including special senders) to a folder destination
Bit 0: When memory space is insufficient, the machine prints and then deletes the oldest faxes,
creating memory space for storage of new faxes. 0: Disabled, 1: Enabled
Bit 0 and 1:
Bit 2: File format for files transmitted to e-mail addresses and folders registered as forwarding,
SM 173 D3DX
Service RAM Addresses
destinations of backup file transmission, receivers for Personal Box, or end receivers for Transfer
Box. 0: PDF 1: PDF/A
Bit 3:
680190 to 6801A3(H) - PSTN-1 RTI (Max. 20 characters - ASCII) - See the following note.
6801CF to 68020E(H) - TTI 1 (Max. 64 characters - ASCII) - See the following note.
• If the number of characters is less than the maximum (20 for RTI, 32 for TTI), add a stop
code (00[H]) after the last character.
68044F(H)
680450(H)
D3DX 174 SM
Service RAM Addresses
0: DOM, 1: EXP
FAX OPTION
680451(H)
TYPE M29
(D3DX)
Printing format for TTI 3
0: DOM, 1:EXP
680452(H)
0: DOM, 1:EXP
680453(H)
0: DOM, 1:EXP
680454(H)
0: DOM, 1:EXP
680455(H)
0: DOM, 1:EXP
680456(H)
0: DOM, 1:EXP
680457(H)
0: DOM, 1:EXP
680458(H)
0: DOM, 1: EXP
SM 175 D3DX
Service RAM Addresses
6804D2(H) - 01(H) - 24-hour clock, 00(H) - 12-hour clock (AM), 02(H) - 12-hour clock (PM)
6804D8(H) – Second
6804D8 (H) - 00: Monday, 01: Tuesday, 02: Wednesday, ///, 06: Sunday
680848 to 680853(H) - The first subscriber number (ISDN G3) – Not used
D3DX 176 SM
Service RAM Addresses
680854 to 68085F(H) - The second subscriber number (ISDN G3) – Not used
FAX OPTION
680860 to 68086B(H) - The first subscriber number (ISDN G4) – Not used
TYPE M29
(D3DX)
68086C to 680877(H) - The second subscriber number (ISDN G4) – Not used
SM 177 D3DX
Service RAM Addresses
6A8F2B(H) - SIP digest authentication user name (Max. 128 characters - ASCII)
D3DX 178 SM
Service RAM Addresses
FAX OPTION
6A9078(H) - Priority for SIP and H.323 0: H.323, 1: SIP
TYPE M29
(D3DX)
6A9079(H) - SIP function 0: Disabled, 1: Enabled
This initializes following order. [0x04, 0x40, 0x03, 0x60, 0x64, 0xf4, 0x01,0x64, 0x04, 0xc8, 0x00]
Defaults
NA F4 01
EU F4 01
ASIA F4 01
SM 179 D3DX
Overview
5.1 OVERVIEW
5.1.1 OVERVIEW
Together with the controller board, the FCU controls all the fax communications and fax features.
The FCU also contains the ROM, SRAM and NCU circuits.
Fax Options
• Extra G3 Interface option
This provides one more analog line interface. This allows full dual access. Two extra G3
interface options can be installed.
• Memory Expansion
This expands the SAF memory and the page memory (used for image rotation); without this
expansion, the page memory is not big enough for image rotation at 400 dpi, so transmission
at 400 dpi is not possible.
D3DX 180 SM
Boards
5.2 BOARDS
FAX OPTION
TYPE M29
(D3DX)
5.2.1 FCU
The FCU (Facsimile Control Unit) controls fax communications, the video interface to the base
copier’s engine, and all the fax options.
• CPU
• Data compression and reconstruction (DCR)
• DMA control
• Clock generation
• DRAM backup control
Modem (FAME2)
SM 181 D3DX
Boards
SRAM
• The 512 KB SRAM for system and user parameter storage is backed up by a lithium battery.
Memory Back-up
Item Description
SW1 Switches the SRAM backup battery on/off.
The SG3 board allows up to three simultaneous communications when used in combination with
the FCU and optional G3 boards. The NCU is on the same board as the common SG-3 board.
This makes the total board structure smaller. But, the specifications of the SG3 board do not
change.
• JBIG
DSP V34 modem (RL5T892): Includes the DTMF Receiver function
FAX OPTION
•
TYPE M29
(D3DX)
• DCR for MH, MR, MMR, and JBIG compression and decompression
FROM
• 1Mbyte flash ROM for SG3 software storage and modem software storage
SDRAM
• 4Mbyte DRAM shared between ECM buffer, line buffer, and working memory
AFE (Analog Front End)
• Analog processing
CODEC (COder-DECoder)
SM 183 D3DX
Video Data Path
5.3.1 TRANSMISSION
• When scanning a fax original, the IPU uses the MTF, independent dot erase and
thresholding parameter settings programmed in the fax unit’s scanner bit switches, not
the copier's SP modes.
Then, the FCU converts the data to mm format, and compresses the data in MMR or raw format to
store it in the SAF memory. If image rotation will be done, the image is rotated in page memory
before compression.
D3DX 184 SM
Video Data Path
At the time of transmission, the FCU decompresses the stored data, then re-compresses and/or
reduces the data if necessary for transmission. The NCU transmits the data to the line.
FAX OPTION
TYPE M29
(D3DX)
Immediate Transmission
The base copier's scanner scans the original at the resolution agreed with the receiving terminal.
The IPU video processes the data and transfers it to the FCU.
• When scanning a fax original, the IPU uses the MTF, independent dot erase and
thresholding parameter settings programmed in the fax unit’s scanner bit switches, not
the copier's SP modes.
Then the FCU stores the data in page memory, and compresses the data for transmission. The
NCU transmits the data to the line.
JBIG Transmission
Memory transmission
If the receiver has JBIG compression, the data goes from the DCR to the QM-Coder. Then the
NCU transmits the data to the line. When an optional G3 unit (SG3) is installed and PSTN2 is
selected as the line type, JBIG compression is available, but only for the PSTN-2 line.
Immediate transmission
If the receiver has JBIG compression, the data goes from the page memory to the QM-Coder.
Then the NCU transmits the data to the line. When an optional G3 unit (SG3) is installed and
PSTN2 is selected as the line type, JBIG compression is available, but only for the PSTN-2 line.
Adjustments
• Priority for the line used for G3 transmissions (PSTN 1/PSTN 2 or 3): System switch 16 bit 1
5.3.2 RECEPTION
SM 185 D3DX
Video Data Path
First, the FCU stores the incoming data from either an analog line to the SAF memory. (The data
goes to the FACE3 at the same time, and is checked for error lines/frames.)
The FCU then decompresses the data and transfers it to page memory. If image rotation will be
done, the image is rotated in the page memory. The data is transferred to the IPU.
If the optional G3 unit is installed, the line that the message comes in on depends on the
telephone number dialed by the other party (the optional G3 unit has a different telephone number
from the main fax board).
JBIG Reception
When data compressed with JBIG comes in on PSTN-1 (the standard analog line), the data is
sent to the QM-CODER for decompression. Then the data is stored in the page memory, and
transferred to the IPU.
When data compressed with JBIG comes in on PSTN-2 (optional extra analog line), the data is
sent to the QM-CODER on the SG3 board for decompression.
D3DX 186 SM
Fax Communication Features
FAX OPTION
TYPE M29
(D3DX)
5.4.1 MULTI-PORT
When the optional extra G3 Interface Unit is installed, communication can take place at the same
time through the two or three lines at once.
The base copier's scanner scans the original at the selected resolution. The IPU video processes
the data and transfers it to the controller board.
Then the controller stores the data in the page memory for the copier function, and compresses
the data in MMR (by software) to store it in the HDD. If image rotation will be done, the image is
rotated in the page memory before compression.
For transmission, the stored image data is transferred to the FCU. The FCU decompresses the
image data, then recompresses and/or reduces the data if necessary for transmission. The NCU
SM 187 D3DX
Fax Communication Features
The documents can be stored in the HDD (Document Server) from the fax application. The stored
documents in the document sever can be used for the fax transmission in many times. More than
one document and the scanned document can be combined into one file and then the file can be
transmitted.
• When using the document server, the SAF memory is not used.
• The document is compressed with MMR and stored.
• Up to 9,000 pages can be stored (1 file: Up to 1,000 pages) from the fax application.
• Only stored documents from the fax application can be transmitted.
• Scanned documents are given a name automatically, such as "FAX001". But it is possible to
change the file name, user name and password.
• Up to 30 files can be selected at once.
• The compression method of the fax application is different from the copy application. The
storing time is longer than the copier storing.
• When selecting "Print 1st page", the stored document will be reduced to A4 size.
Mail Transmission
200 x 400
D3DX 188 SM
Fax Communication Features
FAX OPTION
Mode
TYPE M29
(D3DX)
acknowledgement of receipt of fax messages
Data Formats
The scanned data is converted into a TIFF-F formatted file.
Field Content
From Mail address of the sender
Message Body MIME-converted TIFF-F (MIME standards specify how files are attached
to e-mail messages)
For example:
In this case, this feature destination e-mail address (gts@ricoh.co.jp) is read as the SMTP server
address "gts.abcd.com", and the transmissions bypass the SMTP server. This leads to decrease
the server load and to reduce the time lag during transferring the mail.
• Set the port number for [SMTP server] to “25” to enable this feature.
• If the sender server sends an Internet FAX or a mail using this feature, the SMTP
authentication is disabled even if the server sets it.
• Using this feature, error notification mail will not be sent even if the mail is not
properly received.
• Also, error mail will not be sent even if the mail is not sent properly.
• This feature refers to A records (not supported with MX records).
Selectable Options
These options are available for selection:
• With the default settings, the scan resolution can be either standard or detail. Inch-mm
conversion before TX depends on IFAX SW01 Bit 7. Detail resolution will be used if Super
Fine resolution is selected, unless Fine resolution is enabled with IFAX SW01.
• The requirements for originals (document size, scan width, and memory capacity) are the
same as for G3 fax memory TX.
• The default compression is TIFF-F format.
• IFAX SW00: Acceptable paper widths for sending
• IFAX SW09: Maximum number of attempts to the same destination
Mail Reception
Three Types
This machine supports three types of e-mail reception:
D3DX 190 SM
Fax Communication Features
FAX OPTION
User Tools> System Settings> File Transfer> E-mail Reception Interval
TYPE M29
•
(D3DX)
SMTP Reception
22. The IFAX must be registered as an SMTP server in the MX record of the DNS server, and the
address of the received mail must specify the IFAX.
23. To enable SMTP reception: User Tools> System Settings> File Transfer> Reception Protocol
• Even if the MX record on the DNS server includes the IFAX, mail cannot be received with
SMTP until SMTP reception is enabled:
• However, if SMTP reception is selected and the machine is not registered in the MX
record of the DNS server, then either IMAP4 or POP3 is used, depending on the setting:
User Tools> System Settings> File Transfer> Reception Protocol
• An error will be issued and error mail will be sent to the mail source when the reception
protocol is not set to SMTP even If you configure to enable SMTP reception in the DNS
server.
• If the received mail contains error, the reception operation is stopped, the mail is
discarded and error report is output. Error mail is also sent to the mail source.
• When a mail is received from SMTP server during sending a mail in the machine, the
SMTP server will give a “Busy” response. The SMTP server will usually try to send the
mail again later until the time-out is reached.
• This feature cannot be used with the POP server.
Auth. E-mail RX
In order to limit access to mail delivery with IFAX, the addresses of senders must be limited using
the Access Limit Entry. Only one entry can be registered.
SM 191 D3DX
Fax Communication Features
29. Conditions
• The length of the Access Limit Entry is limited to 127 characters.
• If the Access Limit Entry address and the mail address of the incoming mail do not match,
the incoming mail is discarded and not delivered, and the SMTP server responds with an
error. However, in this case an error report is not output.
• If the Access Limit Entry address is not registered, and if the incoming mail specifies a
delivery destination, then the mail is delivered unconditionally.
Abnormal files
When an error of this type occurs, the machine stops receiving and commands the server to erase
the message. Then the machine prints an error report and sends information about the error by
e-mail to the sender address (specified in the "From" or "Reply-to" field of the message). If there is
an incomplete received message in the machine memory, it will be erased.
The machine prints an error message when it fails to send the receive error notification after a
certain number of attempts.
The following types of files are judged to be abnormal if one or more of the following are detected:
Charset US-ASCII, ISO 8859 X. Other types cannot be handled, and some
garbage may appear in the data.
D3DX 192 SM
Fax Communication Features
The machine calls the server but does not receive e-mail if the remaining SAF capacity is less
than a certain value (the value depends on IFAX Switch 08. The e-mail will be received when the
FAX OPTION
TYPE M29
(D3DX)
SAF capacity increases (for example, after substitute reception files have been printed). The error
handling method for this type of error is the same as for "Abnormal files".
If the capacity of the SAF memory drops to zero during reception, the machine operates in the
same way as when receiving an abnormal file (refer to "Abnormal files" above).
Field Content
From E-mail address of the requesting terminal
Content-Type Multipart/mixed
Mail body (text part) RELAY-ID-: xxxx (xxxx: 4 digits for an ID code)
RELAY: #01#*X#**01….
The Subject entry for the mail being sent is limited to 128 characters. The subject can also be
prefixed with a "Confidential", "Urgent", "Please phone" or "Copy to corres. Section" notation.
SM 193 D3DX
Fax Communication Features
Mail delivery, memory From RTI or CSI of the Mail delivery Fax Message No. + File
transfer, SMTP station Number
receiving and delivery designated for
delivery
Mail error notification --- Error Message No. xxxx From CSI (RTI)
D3DX 194 SM
Fax Communication Features
FAX OPTION
TYPE M29
(D3DX)
E-mail Messages
After entering the subject, you can enter a message with: TX Mode> Text
An e-mail message (up to 5 lines) can be pre-registered with: User Tools> System Settings> File
Transfer> Program/Change/Delete E-mail Message
- Limitations on Entries -
Item Maximum
Number of Lines 5 lines
The network system administrator can confirm whether a sent mail has been received correctly or
not. This confirmation is done in four steps.
34. Send request for confirmation of mail reception. To enable or disable this request (known as
MDN): TX Mode> Reception Notice
35. Mail reception (receive confirmation request)
36. Send confirmation of mail reception
37. Receive confirmation of mail reception
The other party's machine will not respond to the request unless the two conditions below are
met:
• The other party's machine must be set up to respond to the confirmation request.
• The other party's machine must support MDN (Message Disposition Notification).
- Setting up the Receiving Party -
38. The "Disposition Notification To" field is in the received mail header (automatically inserted in
the 4th line in the upper table on the previous page, if MDN is enabled), and
39. Sending the disposition notification must be enabled (User Parameter Setting SW21 (15 [H])
Bit 1 for this model). The content of the response is as follows:
SM 195 D3DX
Fax Communication Features
Handling Reports
- Sending a Request for a Return Receipt by Mail -
After the mail sender transmits a request for a return receipt, the mail sender's journal is
annotated with two hyphens (--) in the Result column and a "Q" in the Mode column.
- Mail Receipt (Request for Receipt Confirmation) and Sending Mail Receipt Response -
After the mail receiver sends a response to the request for a return receipt, the mail receiver's
journal is annotated with two hyphens (--) in the Result column and an "A" in the Mode column.
• After the mail sender receives a return receipt, the information in the mail sender's journal
about the receipt request is replaced, i.e. the journal is annotated with "OK" in the Result
column.
• When the return receipt reports an error, the journal is annotated with an "E" in the Result
column.
• The arrival of the return receipt is not recorded in the journal as a separate communication.
Its arrival is only reported by the presence of "OK" or "E" in the Result column.
• If the mail address used by the sender specifies a mailing list (i.e., a Group destination; the
machine sends the mail to more than one location. See "How to set up Mail Delivery"), the
Result column of the Journal is updated every time a return receipt is received. For example,
if the mailing list was to 5 destinations, the Result column indicates the result of the
communication with the 5th destination only. The results of the communications to the first 4
destinations are not shown.
Exceptions:
If one of the communications had an error, the Result column will indicate E, even if
subsequent communications were OK.
If two of the communications had an error, the Journal will indicate the destination for the first
error only.
- Report Sample -
D3DX 196 SM
Fax Communication Features
FAX OPTION
TYPE M29
(D3DX)
SM 197 D3DX
IP-Fax
5.5 IP-FAX
5.5.3 SETTINGS
User parameter switch 34 (22[H]), bit 0
IP Fax Switches: Various IP-FAX settings (see the bit switch table)
D3DX 198 SM
General Specifications
6. SPECIFICATIONS
FAX OPTION
TYPE M29
(D3DX)
6.1 GENERAL SPECIFICATIONS
6.1.1 FCU
Type: Desktop type transceiver
PABX
(Single-sided document)
(Double-sided document)
Resolution: G3
SM 199 D3DX
General Specifications
19200/16800/14400/12000/9600/7200/4800/2400 bps
Automatic fallback
Memory SAF
Capacity:
Standard: 4 MB
Page Memory
D3DX 200 SM
Capabilities of Programmable Items
FAX OPTION
TYPE M29
(D3DX)
The following table shows the capabilities of each programmable items.
Item Standard
Groups 100
Destination per Group 500
Programs 100
Communication records for Journal stored in the memory 200
Specific Senders 30
(Note1)
• Measured using an ITU-T #1 test document (Slerexe letter) at the standard resolution,
the auto image density mode and the Text mode.
SM 201 D3DX
IFAX Specifications
Item Spec.
Connectivity: Local area network
Ethernet 100base-Tx/10base-T
Resolution: 200 x 100 dpi (Standard resolution), 200 x 200 dpi (Detail resolution), 200 x
400 dpi (Fine resolution), 400 x 400 dpi (Super Fine resolution)
To use 200 × 400 dpi and 400 × 400 dpi, IFAX SW01 Bit 2 and/or bit 4 must be
set to "1".
TTI: None
To use B4 and A3 width, IFAX SW00 Bit 1 (B4) and/or Bit 2 (A3) must be set to
"1".
Protocol: Transmission:
SMTP, TCP/IP
Reception:
D3DX 202 SM
IFAX Specifications
Item Spec.
FAX OPTION
POP3, SMTP, IMAP4, TCP/IP
TYPE M29
(D3DX)
Data Rate: 1000 Mbps (1000 Base-T)
10 Mbps (10base-T)
Authentication SMTP-AUTH
Method:
POP before SMTP
A-POP
Remark: The machine must be set up as an e-mail client before installation. Any client
PCs connected to the machine through a LAN must also be e-mail clients, or
some features will not work (e.g. Autorouting).
SM 203 D3DX
IP-FAX Specifications
Item Spec.
Network: Standard: Ethernet interface (1000 Base-T/100 Base-TX/10 Base-T)
IP-Fax reception Receive faxes sent from an IP-Fax compatible fax through a network.
function:
Also capable of receiving faxes from a G3 fax connected to a telephone
line via a VoIP gateway.
D3DX 204 SM
Fax Unit Configuration
FAX OPTION
TYPE M29
(D3DX)
Component Code No. Remarks
FCU D3DX-01 (NA) 4 Included with the fax unit
D3DX-03 (AP/KOR)
D3DX-11 (TWN)
D3DX-11 (CHN)
D3DX-13 (CHN)
SM 205 D3DX
D685
BRIDGE UNIT BU3070
Latest Release: -
Initial Release: November, 2016
Copyright (c) 2016 Ricoh Co.,Ltd.
Rev. 08/12/2021
BRIDGE UNIT BU3070 (D685)
TABLE OF CONTENTS
SM i D685
READ THIS FIRST
Clip ring
Screw
Connector
Clamp
Trademarks
Microsoft®, Windows®, and MS-DOS® are registered trademarks of Microsoft Corporation in the
United States and /or other countries.
PostScript® is a registered trademark of Adobe Systems, Incorporated.
PCL® is a registered trademark of Hewlett-Packard Company.
Ethernet® is a registered trademark of Xerox Corporation.
PowerPC® is a registered trademark of International Business Machines Corporation.
Other product names used herein are for identification purposes only and may be trademarks of
their respective companies. We disclaim any and all rights involved with those marks.
Drive Motor Unit
BU3070 (D685)
BRIDGE UNIT
1.1 DRIVE MOTOR UNIT
SM 1 D685
Drive Motor Unit
D685 2 SM
SM
3
D685
Drive Motor Unit
BRIDGE UNIT
BU3070 (D685)
Paper Exit Sensor
D685 4 SM
Paper Exit Sensor
BU3070 (D685)
BRIDGE UNIT
7. Paper exit switching unit cover [A] ( ×3)
SM 5 D685
Paper Exit Sensor
D685 6 SM
Bridge Unit Transport Sensor
BU3070 (D685)
BRIDGE UNIT
1. Bridge unit ( page 1 "Drive Motor Unit")
2. Upside down.
SM 7 D685
Paper Exit Tray Set Detection Switch
D685 8 SM
Paper Exit Switching Unit Set Switch
BU3070 (D685)
BRIDGE UNIT
1. Open the Paper exit switching unit [A]
SM 9 D685
D690
INTERNAL FINISHER SR3130
Latest Release: -
Initial Release: November, 2016
Copyright (c) 2016 Ricoh Co.,Ltd.
Rev. 08/12/2021
INTERNAL FINISHER SR3130
(D690)
TABLE OF CONTENTS
SM i D690
READ THIS FIRST
Clip ring
Screw
Connector
Clamp
Trademarks
Microsoft®, Windows®, and MS-DOS® are registered trademarks of Microsoft Corporation in the
United States and /or other countries.
PostScript® is a registered trademark of Adobe Systems, Incorporated.
PCL® is a registered trademark of Hewlett-Packard Company.
Ethernet® is a registered trademark of Xerox Corporation.
PowerPC® is a registered trademark of International Business Machines Corporation.
Other product names used herein are for identification purposes only and may be trademarks of
their respective companies. We disclaim any and all rights involved with those marks.
The Aim of Anti-tip Components and Precautions
The anti-tip components are necessary for meeting the requirements of IEC60950-1, the
international standard for safety.
The aim of these components is to prevent the products, which are heavy in weight, from toppling
as a result of people running into or leaning onto the products, which can lead to serious
accidents such as persons becoming trapped under the product. (U.S.: UL60950-1, Europe:
EN60950-1)
Therefore, removal of such components must always be with the consent of the customer.
Do not remove them at your own judgment.
Inner Finisher
INTERNAL
FINISHER
SR3130
(D690)
1.1 INNER FINISHER
SM 1 D690
Inner Finisher
D690 2 SM
Finisher Front Cover
INTERNAL
FINISHER
SR3130
(D690)
1. Pull the finisher [A]
SM 3 D690
Finisher Upper Cover
D690 4 SM
Paper exit tray
INTERNAL
FINISHER
SR3130
(D690)
1. Finisher front cover ( page 3 )
2. Left lower cover [A] ( ×2)
SM 5 D690
Paper Exit Cover
D690 6 SM
Control Board
INTERNAL
FINISHER
SR3130
(D690)
When a control board is replaced, use the same DIP switch settings as those of the
control board before replacement.
1. Finisher front cover ( page 3 )
2. Control board [A] ( ×3, ×17)
SM 7 D690
Entrance Sensor
D690 8 SM
Entrance Sensor
INTERNAL
FINISHER
SR3130
(D690)
SM 9 D690
Entrance Motor
D690 10 SM
Tray Lift Motor
INTERNAL
FINISHER
SR3130
(D690)
1. Paper exit tray ( page 5)
2. Tray lift motor unit [A] ( ×2, ×1, ×1)
SM 11 D690
Paper Exit Full Sensor
D690 12 SM
Paper Bail Home Position Sensor
INTERNAL
FINISHER
SR3130
(D690)
1. Paper exit cover ( page 6)
2. Paper bail home position sensor [A]
SM 13 D690
Paper Surface Detection Sensor
D690 14 SM
Paper Bail Motor
INTERNAL
FINISHER
SR3130
(D690)
1. Paper exit cover( page 6)
2. Paper bail motor [A] ( ×2, ×1)
SM 15 D690
Transport Sensor
D690 16 SM
Strike Roller Home Position Sensor
INTERNAL
FINISHER
SR3130
(D690)
1. Upper cover ( page 4 "Finisher Upper Cover" )
2. Rear cover ( page 10 "Entrance Motor" )
3. Rotate the timing belt [A], and release the strike roller arm unit [B] from the strike roller
HP sensor [C].
4. Strike roller home position sensor unit [A] ( ×1, ×1, ×1)
SM 17 D690
Strike Roller Home Position Sensor
D690 18 SM
Paper Exit Guide Plate Motor
INTERNAL
FINISHER
SR3130
(D690)
1. Control board ( page 7 )
2. Paper exit guide plate motor [A] ( ×2, ×1, ×3)
SM 19 D690
Paper Exit Guide Plate Home Position Sensor
D690 20 SM
Strike Roller Motor
INTERNAL
FINISHER
SR3130
(D690)
1. Paper exit cover ( page 6 )
2. Rear cover ( page 10 "Entrance Motor" )
3. Rear rail [A] ( ×2)
SM 21 D690
Shift Motor
After attaching, rotate the knob, and check that all gear trains can rotate.
After attachment, when the cam is rotated, check that the link interlocks.
D690 22 SM
Shift Motor
INTERNAL
FINISHER
SR3130
(D690)
5. Shift motor [A] ( ×2)
SM 23 D690
Shift Roller Home Position Sensor
D690 24 SM
Stapler Home Position Sensor
INTERNAL
FINISHER
SR3130
(D690)
1. Control board bracket ( page 7 "Control Board" )
2. Open/Close upper cover ( page 4 "Finisher Upper Cover" )
3. Knob [A]
SM 25 D690
Stapler Home Position Sensor
If it is difficult to remove and attach, insert the stapler unit into the rear.
D690 26 SM
Stapler Displacement Motor
INTERNAL
FINISHER
SR3130
(D690)
When the finisher is inverted, be careful not to deform the frame.
1. Paper exit cover ( page 6 )
2. Clamps (4)
3. Upside down.
SM 27 D690
Stapler Displacement Motor
D690 28 SM
Stapler Unit
INTERNAL
FINISHER
SR3130
(D690)
1. Control board bracket ( page 7 "Control Board")
2. Insert the stapler unit [A] into the rear.
SM 29 D690
Stapler Unit
7. Move the stapler unit to the front, and remove the cartridge [A].
D690 30 SM
Stapler Unit
INTERNAL
FINISHER
SR3130
(D690)
SM 31 D690
Jogger Fence Motor (Front / Rear)
During attachment, remove the jogger fence motor (rear) bracket [A], and check that
the motor pulley has not separated from the timing belt.
D690 32 SM
Jogger Fence Motor (Front / Rear)
During attachment, check that the motor pulley has not separated from the timing
INTERNAL
FINISHER
SR3130
(D690)
belt.
SM 33 D690
Jogger Fence Home Position Sensor (Front)
D690 34 SM
Jogger Fence Home Position Sensor (Rear)
INTERNAL
FINISHER
SR3130
(D690)
1. Paper exit cover ( page 6)
2. Jogger fence home position sensor (rear) unit [A] ( ×1, ×1)
SM 35 D690
Stapler Tray Jam Detection Sensor
3. Stapler tray jam detection sensor unit [A] ( ×1, ×1, ×1)
D690 36 SM
Paper Detection Sensor
INTERNAL
FINISHER
SR3130
(D690)
1. Jogger fence motor (rear) ( page 32 )
2. Jogger fence motor (rear) bracket [A] ( ×2, ×3)
SM 37 D690
Paper Detection Sensor
D690 38 SM
Paper Exit Motor (Front)
INTERNAL
FINISHER
SR3130
(D690)
1. Paper exit cover ( page 6 )
2. Control board ( page 7 )
3. Rear cover ( page 10 "Entrance Motor" )
4. Pulley [A], Timing belt [B]
SM 39 D690
Paper Exit Motor (Rear)
D690 40 SM
Paper Exit Motor (Rear)
INTERNAL
FINISHER
SR3130
(D690)
SM 41 D690
D691
INTERNAL SHIFT TRAY SH3070
Latest Release: -
Initial Release: November, 2016
Copyright (c) 2016 Ricoh Co.,Ltd.
Rev. 08/12/2021
INTERNAL SHIFT TRAY SH3070
(D691)
TABLE OF CONTENTS
SM i D691
READ THIS FIRST
Clip ring
Screw
Connector
Clamp
Trademarks
Microsoft®, Windows®, and MS-DOS® are registered trademarks of Microsoft Corporation in the
United States and /or other countries.
PostScript® is a registered trademark of Adobe Systems, Incorporated.
PCL® is a registered trademark of Hewlett-Packard Company.
Ethernet® is a registered trademark of Xerox Corporation.
PowerPC® is a registered trademark of International Business Machines Corporation.
Other product names used herein are for identification purposes only and may be trademarks of
their respective companies. We disclaim any and all rights involved with those marks.
Controller Board
SHIFT TRAY
INTERNAL
SH3070
(D691)
1.1 CONTROLLER BOARD
SM 1 D691
Shift Motor
D691 2 SM
D696
LCIT RT3030
Latest Release: -
Initial Release: November, 2016
Copyright (c) 2016 Ricoh Co.,Ltd.
Rev. 08/12/2021
LCIT RT3030 (D696)
TABLE OF CONTENTS
SM i D696
READ THIS FIRST
Clip ring
Screw
Connector
Clamp
Trademarks
Microsoft®, Windows®, and MS-DOS® are registered trademarks of Microsoft Corporation in the
United States and /or other countries.
PostScript® is a registered trademark of Adobe Systems, Incorporated.
PCL® is a registered trademark of Hewlett-Packard Company.
Ethernet® is a registered trademark of Xerox Corporation.
PowerPC® is a registered trademark of International Business Machines Corporation.
Other product names used herein are for identification purposes only and may be trademarks of
their respective companies. We disclaim any and all rights involved with those marks.
SM 3 D696
The Aim of Anti-tip Components and Precautions
The anti-tip components are necessary for meeting the requirements of IEC60950-1, the
international standard for safety.
The aim of these components is to prevent the products, which are heavy in weight, from toppling
as a result of people running into or leaning onto the products, which can lead to serious
accidents such as persons becoming trapped under the product. (U.S.: UL60950-1, Europe:
EN60950-1)
Therefore, removal of such components must always be with the consent of the customer.
Do not remove them at your own judgment.
SM 4 D696
Rear Cover
LCIT RT3030
(D696)
1. Pull out the LCT [A].
SM 1 D696
Rear Cover
3. Cable bracket [A] ( ×1, ×1)
LCIT RT3030
(D696)
4. Open the right cover [A].
SM 2 D696
Rear Cover
5. Rear cover [A] ( ×3)
LCIT RT3030
(D696)
SM 3 D696
Front Cover
LCIT RT3030
1. Open the right cover ( page 6)
(D696)
2. Front cover [A] ( ×4)
SM 4 D696
Upper Cover
LCIT RT3030
1. Front cover ( page 4)
(D696)
2. Rear cover ( page 1)
3. Upper cover [A] ( ×2)
SM 5 D696
Right Cover
LCIT RT3030
1. Front cover ( page 4 )
(D696)
2. Right cover [A] ( ×1, ×1)
SM 6 D696
Pick-up Roller, Feed Roller, Friction Roller
LCIT RT3030
(D696)
3. Pick-up roller [A] ( ×1)
SM 7 D696
Pick-up Roller, Feed Roller, Friction Roller
2. Feed roller [A] ( ×1)
LCIT RT3030
(D696)
5. Friction roller [A] ( ×1)
SM 8 D696
Paper Feed Motor
LCIT RT3030
1. Rear cover ( page 1)
(D696)
2. Paper feed motor [A] ( ×2, ×1)
SM 9 D696
Transport Motor
LCIT RT3030
1. Rear cover ( page 1)
(D696)
2. Transport motor [A] ( ×2, ×1)
SM 10 D696
Tray Lift Unit
LCIT RT3030
1. Rear cover ( page 1)
(D696)
2. Tray lift unit [A] ( ×3, ×1, ×10)
SM 11 D696
Controller Board
LCIT RT3030
1. Rear cover ( page 1)
(D696)
2. Controller board [A] ( ×4, ×9, ×2)
SM 12 D696
LCT Set Switch (Front)
LCIT RT3030
1. Front cover ( page 1)
(D696)
2. LCT set switch (front) [A] ( ×1)
SM 13 D696
LCT Set Switch (Rear)
LCIT RT3030
1. Front cover ( page 4)
(D696)
2. LCT set switch (rear) [A] ( ×1)
SM 14 D696
Paper Feed Sensor, Paper End Sensor, Limit Sensor, Transport Sensor
LCIT RT3030
(D696)
1. Upper cover ( page 5)
2. Paper feed unit [A] ( ×2, ×1, ×2)
SM 15 D696
Paper Feed Sensor, Paper End Sensor, Limit Sensor, Transport Sensor
4. Paper feed sensor [A] ( ×1)
LCIT RT3030
(D696)
5. Paper end sensor [A] ( ×1)
SM 16 D696
Paper Feed Sensor, Paper End Sensor, Limit Sensor, Transport Sensor
7. Transport sensor [A] ( ×1)
LCIT RT3030
(D696)
SM 17 D696
LCIT RT3030 (D696)
2. DETAILED DESCRIPTIONS
LCIT RT3030
2.1 LCIT RT3030 (D696)
(D696)
2.1.1 CHANGES FROM THE PREVIOUS MACHINE
The maximum paper quantity is increased.
The bottom part [B] of the tray holder [A] which holds the paper tray and the timing belt has been
shortened to increase the maximum paper quantity ([C]: The tray holder for increasing the LCIT capacity).
A maximum of 1500 sheets of paper (thickness: 0.11 mm) can now be set, but only after changing some of
the parts (a paper tray, a belt pulley, and side fences). For the modification procedure, refer to
“Modification for Increasing the LCIT Capacity” in the installation procedure for LCIT RT3030 (D696) in the
main service manual.
SM 18 D696
LCIT RT3030 (D696)
For the previous machine, the paper tray [C] could not be placed on the bottom plate [B], so a jig [A] was
placed in between to make the tray horizontal. For this machine, the paper tray can be placed on the base
plate so the jig is removed.
LCIT RT3030
(D696)
2.1.2 PARTS LAYOUT
SM 19 D696
LCIT RT3030 (D696)
LCIT RT3030
4 Paper feed sensor 9 Remaining paper sensor (inside lift unit)
(D696)
5 Upper limit sensor 10 Lower limit sensor
SM 20 D696
Mechanism
2.2 MECHANISM
LCIT RT3030
2.2.1 PAPER FEED SEPARATING MECHANISM
(D696)
The tray unit and paper feed transport unit are integrated. The pick-up roller, feed roller and
reverse roller are common with the main frame’s paper feed unit. Both paper feed and paper
separation mechanisms use the same RF paper feed system.
In order to feed the paper at regular intervals, there is a paper feed sensor between the pick-up roller and
the feed roller, and this sensor is used to adjust the paper feed timing.
1. The paper feed motor turns ON, and feeds the first sheet of paper.
2. To prevent the next sheet from being transported, the pick-up solenoid turns ON just
before the trailing edge of the first sheet passes through the pick-up roller, and the pick- up
roller leaves the paper surface.
3. Just before the trailing edge of the first sheet leaves the paper feed roller, the paper feed
motor turns OFF.
However, at this time, if the paper feed sensor does not detect paper (the second sheet is not transported
to the paper feed sensor position), the paper feed motor does not turn OFF. Pre-feed is performed as
follows:
1. The pick-up solenoid turns OFF, and the second sheet of paper is transported to the paper
feed sensor position.
2. When the trailing edge of the second sheet passes the feed roller, the paper feed motor is
turned OFF. The pick-up solenoid remains OFF.
3. Just before the trailing edge of the first sheet passes the feed roller, the pick-up solenoid
turns OFF. The pick-up roller is brought into contact with the paper surface.
If paper is pre-fed, the pick-up solenoid will remain OFF, and this operation will not performed.
1. When the first sheet is transported a specified distance by the downstream transport roller,
the paper feed motor turns ON to feed the second sheet.
SM 21 D696
Mechanism
LCIT RT3030
(D696)
No. Description No. Description
SM 22 D696
Mechanism
LCIT RT3030
rises.
(D696)
Conditions for tray lift
• The main power is turned ON.
• During copying, the tray upper limit sensor is ON (the sensor is not blocked)
• The top cover is closed and the tray upper limit sensor is ON.
• The main machine recovers from low power mode.
• The tray lifts until the upper limit sensor turns OFF (the sensor is blocked).
No. Description
2 Actuator
• The tray descends until the lower limit sensor turns OFF (the sensor is blocked).
SM 23 D696
Mechanism
LCIT RT3030
(D696)
No. Description
4 Tray
Control panel
Remaining paper Paper end sensor
display
100% OFF 4 bars
SM 24 D696
Mechanism
There is a reflector-type sensor in the upper stay that detects the upper surface of the paper in the
tray.
SM 25 D696
D716
PUNCH UNIT PU3040
Latest Release: -
Initial Release: November, 2016
Copyright (c) 2016 Ricoh Co.,Ltd.
Rev. 08/12/2021
PUNCH UNIT PU3040 (D716)
TABLE OF CONTENTS
Clip ring
Screw
Connector
Clamp
Trademarks
Microsoft®, Windows®, and MS-DOS® are registered trademarks of Microsoft Corporation in the
United States and /or other countries.
PostScript® is a registered trademark of Adobe Systems, Incorporated.
PCL® is a registered trademark of Hewlett-Packard Company.
Ethernet® is a registered trademark of Xerox Corporation.
PowerPC® is a registered trademark of International Business Machines Corporation.
Other product names used herein are for identification purposes only and may be trademarks of
their respective companies. We disclaim any and all rights involved with those marks.
Punch Unit
PU3040 (D716)
PUNCH UNIT
1.1 PUNCH UNIT
SM 1 D716
Punch Unit
6. Hopper [A]
SM 2 D716
Punch Unit
PU3040 (D716)
PUNCH UNIT
8. Punch unit [A] ( ×1)
SM 3 D716
Controller Board
SM 4 D716
Punch Unit Home Position Sensor
PU3040 (D716)
PUNCH UNIT
1. Punch unit (page 1)
2. Upper front cover [A] ( ×1)
4. Punch unit home position sensor [A] ( ×1, Release the claw)
SM 5 D716
Punch Motor
SM 6 D716
Punch Unit Pulse Detection Sensor
PU3040 (D716)
PUNCH UNIT
1. Upper front cover (page 1)
2. Punch unit pulse detection sensor [A] ( ×1, ×1, release the claw)
SM 7 D716
Horizontal Registration Movement Unit Home Position Sensor
3. Horizontal registration movement unit home position sensor [A](release the claw)
SM 8 D716
Horizontal Registration Movement Unit Motor
PU3040 (D716)
PUNCH UNIT
MOTOR
SM 9 D716
Punch Unit
To prevent it from falling out, press the moving parts [A] of the detached upper inlet
guide plate into the groove in the blue circle.
SM 10 D716
Punch Unit
PU3040 (D716)
PUNCH UNIT
During attachment, attach while bringing moving parts close to the left-hand side.
SM 11 D716
Horizontal Registration Detection Unit Home Position Sensor
When reassembled, the protrusion of the joint needs to be in the notch of the cam.
SM 12 D716
Horizontal Registration Detection Unit Home Position Sensor
PU3040 (D716)
PUNCH UNIT
5. Horizontal registration detection unit home position sensor [A] ( ×1)
SM 13 D716
Horizontal Registration Detection Unit Motor
MOTOR
SM 14 D716
Punch Hopper Full Sensor
PU3040 (D716)
PUNCH UNIT
1. Horizontal Registration Detection Unit ( page 12)
2. Punch hopper full sensor unit [A] ( ×1)
SM 15 D716
Horizontal Registration Sensor
SM 16 D716
D725
SIDE TRAY TYPE M3
Latest Release: -
Initial Release: November, 2016
Copyright (c) 2016 Ricoh Co.,Ltd.
Rev. 08/12/2021
SIDE TRAY TYPE M3 (D725)
TABLE OF CONTENTS
SM i D725
READ THIS FIRST
Clip ring
Screw
Connector
Clamp
Trademarks
Microsoft®, Windows®, and MS-DOS® are registered trademarks of Microsoft Corporation in the
United States and /or other countries.
PostScript® is a registered trademark of Adobe Systems, Incorporated.
PCL® is a registered trademark of Hewlett-Packard Company.
Ethernet® is a registered trademark of Xerox Corporation.
PowerPC® is a registered trademark of International Business Machines Corporation.
Other product names used herein are for identification purposes only and may be trademarks of
their respective companies. We disclaim any and all rights involved with those marks.
Drive Motor Unit
SM 1 D725
Drive Motor Unit
D725 2 SM
Drive Motor Unit
SM 3 D725
Upper Paper Exit Sensor
D725 4 SM
Upper Paper Exit Sensor
SM 5 D725
Upper Paper Exit Sensor
D725 6 SM
Left Paper Exit Sensor
M3 (D725)
1. Paper exit tray ( page 4 "Upper Paper Exit Sensor")
2. Turn it upside down.
SM 7 D725
Upper Paper Exit Tray Set Switch
D725 8 SM
Paper Exit Switching Unit Set Switch
M3 (D725)
1. Open the Paper exit switching unit [A]
SM 9 D725
D766
INTERNAL FINISHER SR3180
Latest Release: -
Initial Release: November, 2016
Copyright (c) 2016 Ricoh Co.,Ltd.
Rev. 08/12/2021
INTERNAL FINISHER SR3180 (D766)
TABLE OF CONTENTS
SM i D766
READ THIS FIRST
Clip ring
Screw
Connector
Clamp
Trademarks
Microsoft®, Windows®, and MS-DOS® are registered trademarks of Microsoft Corporation in the
United States and /or other countries.
PostScript® is a registered trademark of Adobe Systems, Incorporated.
PCL® is a registered trademark of Hewlett-Packard Company.
Ethernet® is a registered trademark of Xerox Corporation.
PowerPC® is a registered trademark of International Business Machines Corporation.
Other product names used herein are for identification purposes only and may be trademarks of
their respective companies. We disclaim any and all rights involved with those marks.
SM 3 D766
Internal Finisher SR3180
SR3180 (D766)
INTERNAL
FINISHER
1.1 INTERNAL FINISHER SR3180
SM 1 D766
Internal Finisher SR3180
3. Cover [A] ( × 2)
5. Finisher [A].
D766 2 SM
Finisher Front Cover
SR3180 (D766)
INTERNAL
FINISHER
1. Finisher (page 1)
2. Paper output tray (page 5)
3. Paper output cover (page 6)
4. Finisher front cover [A] ( × 2).
SM 3 D766
Finisher Upper Cover
1. Finisher (page 1)
2. Paper output tray (page 5)
3. Paper output cover (page 6)
4. Finisher front cover (page 3)
5. Finisher upper cover [A] ( × 1).
D766 4 SM
Paper output tray
SR3180 (D766)
INTERNAL
FINISHER
1. Paper output tray [A] ( × 2).
SM 5 D766
Paper output cover
1. Finisher (page 1)
2. Paper output tray (page 5)
3. Paper output cover [A] ( × 2).
D766 6 SM
Rear cover
SR3180 (D766)
INTERNAL
FINISHER
1. Finisher (page 1)
2. Rear cover [A] ( × 2)
The screw on the right as you face the rear cover [A] is a step screw
SM 7 D766
Control Board
1. Finisher (page 1)
2. Paper output tray (page 5)
3. Paper output cover (page 6)
4. Control board [A] ( ×4, × all)
D766 8 SM
Entrance Sensor
SR3180 (D766)
INTERNAL
FINISHER
1. Finisher(page 1)
2. Rear cover (page 7)
3. Remove the entrance sensor [A] together with the bracket ( × 1, × 1).
SM 9 D766
Transport Motor
1. Finisher (page 1)
2. Paper output tray (page 5)
3. Paper output cover (page 6)
4. Finisher front cover (page 3)
5. Disconnect the connecter attached to the transport motor [A] ( × 1).
6. Loosen the screw securing the spring bracket, and then release the belt tension ( ×
1).
D766 10 SM
Shift Motor
SR3180 (D766)
INTERNAL
FINISHER
1. Finisher (page 1)
2. Paper output tray (page 5)
3. Finisher front cover (page 3)
4. Shift motor [A] ( × 2, × 1, × 2)
SM 11 D766
Junction solenoid motor
1. Finisher (page 1)
2. Paper output tray (page 5)
3. Paper output cover(page 6)
4. Release the clamp ( × 1).
D766 12 SM
Exit Paper Pressure Motor
SR3180 (D766)
INTERNAL
FINISHER
1. Finisher (page 1)
2. Paper output tray (page 5)
3. Paper output cover (page 6)
4. Rear cover (page 7)
5. Exit paper pressure motor [A] ( × 2).
SM 13 D766
Side-to-Side Registration Sensor
1. Finisher (page 1)
2. Paper output tray (page 5)
3. Paper output cover (page 6)
4. Finisher front cover (page 3)
5. Finisher upper cover
6. Remove the screws ( × 2).
7. Remove the Side-to-Side registration sensor [A] together with the bracket ( × 1).
D766 14 SM
Open/Close Door Switch
SR3180 (D766)
INTERNAL
FINISHER
1. Rear cover (page 7)
2. Remove the screw ( × 1).
SM 15 D766
Shift Home Position Sensor
1. Finisher (page 1)
2. Paper output tray (page 5)
3. Paper output cover (page 6)
4. Finisher front cover (page 3)
5. Remove the shift home position sensor [A] together with the bracket ( × 1, × 1).
D766 16 SM
Paper output sensor
SR3180 (D766)
INTERNAL
FINISHER
1. Finisher (page 1)
2. Paper output tray (page 5)
3. Paper output cover (page 6)
4. Finisher front cover (page 3)
5. Finisher upper cover (page 4)
6. Remove the screw ( × 1).
SM 17 D766
Paper output pressure HP sensor
2. Remove the paper output pressure HP sensor [A] ( × 1, release the claw).
D766 18 SM
Junction solenoid motor HP sensor
SR3180 (D766)
INTERNAL
FINISHER
1. Remove the screw ( × 1).
2. Junction solenoid motor HP sensor [A] ( ×1, ×1, release the claws)
SM 19 D766
Paper output full sensor 1/ Paper output full sensor 2 (Staple)
D766 20 SM
Stapler Unit
SR3180 (D766)
INTERNAL
FINISHER
1. Disconnect the connecter and release the clamps ( × 1, × 2).
3. Remove the screws that secure the stapler unit [A] ( × 5).
SM 21 D766
Stapler Unit
D766 22 SM
Stapler drive HP sensor
SR3180 (D766)
INTERNAL
FINISHER
1. Stapler unit (page 21)
2. Loosen the screw and release the clamp ( × 1, × 1).
3. Remove the stapler drive HP sensor [A] from the bracket ( × 1, × 1).
SM 23 D766
Stapler Motor
D766 24 SM
D779
ARDF DF3090
Latest Release: -
Initial Release: November, 2016
Copyright (c) 2016 Ricoh Co.,Ltd.
Rev. 08/12/2021
ARDF DF3090 (D779)
TABLE OF CONTENTS
Screw
Connector
Clamp
E-ring
K Black
C Cyan
M Magenta
Y Yellow
FC Full color
ARDF DF3090
(D779)
1.1 DOCUMENT FEEDER
• Pull the original feed unit forward to release the back side of the shaft.
SM 1 D766
Exterior Covers and Original Tray
• Keep the original tray open when removing the front cover.
D766 2 SM
Exterior Covers and Original Tray
ARDF DF3090
(D779)
1.2.3 HINGE
1. Remove the ARDF from the main machine.
2. Place the ARDF on a flat surface, and place it so that the hinge does not hit against that
surface.
• Be careful not to scratch the scanning area [A] (guide plate and mylar).
• Be careful not to hook the actuator [B]. (It is a movable actuator; it is stored in the ARDF when
you push it and it comes back because of a spring.)
SM 3 D766
Exterior Covers and Original Tray
5. Remove the screws [A] and spring [B] of the feed motor bracket, and remove the feed motor
unit. ( ×2, spring ×1)
D766 4 SM
Exterior Covers and Original Tray
6. Remove the resin ring [A] and flanges, and remove the timing belt. Then, remove the reverse
ARDF DF3090
torque limiter [B] from the shaft.
(D779)
7. Disconnect the link [A] of the junction gate, and remove the E-ring [B] of the fixing shaft.
( ×1)
8. Loosen the screw [A] of the belt tension unit and remove the spring [B]. ( ×1, spring ×1)
SM 5 D766
Exterior Covers and Original Tray
9. Remove the screws [A] of the motor bracket, and remove the transport motor unit. ( ×2)
10. Remove the belt tension unit and screw [A], and pull out the hinge fixing shaft [B] (do not
remove the E-ring on the fixing shaft side).
11. Remove the step screws and springs [A] of the hinge, and remove the hinge [B]. ( ×2,
spring ×2)
D766 6 SM
Exterior Covers and Original Tray
12. Insert the left hinge with a damper [A] and insert the hinge fixing shaft [B].
ARDF DF3090
(D779)
13. Fix the hinge fixing shaft with an E-ring, and insert the link [B] of the junction gate. ( ×1)
After inserting the link, pull it slightly to check that it does not fall out.
14. Attach the step screws and springs of the hinge. After attaching them, push the screw top to
check that the screws are pushed down.
When the screws do not move, the step screws may be fixed with the plate stay. Loosen and
fix the screws again.
SM 7 D766
Exterior Covers and Original Tray
Do not fix the screws [A] completely, so that the motor unit can move left and right.
17. Rotate the white gear [A] by hand to warm up the timing belt. ( ×2)
Fix the screws [B] of the feed motor bracket completely, which were attached in step 16.
(The picture has been taken after attaching the harness guide.)
D766 8 SM
Exterior Covers and Original Tray
18. Attach the belt tension unit. Do not fix the screw [A] completely. Move the cutout of the belt
ARDF DF3090
tension unit to fit the hole [B] in the rear plate. ( ×1)
(D779)
19. Hook the belt [A] onto the pulley of the transport motor unit, and insert the shaft into the hole
in the rear plate, shown in step 18.
20. Fix the two screws [A] of the transport motor unit, and hook the spring [B] of the belt tension
unit. Do not fix the screw [C] of the belt tension completely. ( ×3, spring×1)
SM 9 D766
Exterior Covers and Original Tray
21. Attach the harness guide and fix it with the screw [A]. ( ×1)
The harness [B] of the clutch should be passed as shown below.
22. Insert the connector of the motor and the connector of the cooling fan, and fix the harness
with the clamp. ( ×2, ×1)
D766 10 SM
Sensors and Switch
ARDF DF3090
(D779)
1.3.1 ORIGINAL LENGTH SENSORS AND ORIGINAL SENSOR
1. Original Tray (Front Cover and Original Tray)
2. Tray cover [A] ( ×3)
SM 11 D766
Sensors and Switch
D766 12 SM
Sensors and Switch
ARDF DF3090
(D779)
6. Original set sensor bracket [A] (hook ×2)
SM 13 D766
Sensors and Switch
D766 14 SM
Sensors and Switch
ARDF DF3090
(D779)
3. Original exit sensor [A] ( ×1)
SM 15 D766
Sensors and Switch
D766 16 SM
Motors, Solenoids, and Clutches
ARDF DF3090
(D779)
1.4.1 FEED MOTOR
1. Rear cover (Rear Cover)
2. Feed motor harness [A] ( ×1)
SM 17 D766
Motors, Solenoids, and Clutches
D766 18 SM
Motors, Solenoids, and Clutches
ARDF DF3090
(D779)
1.4.3 STAMP SOLENOID
1. Rear cover (Rear Cover)
2. Stamp solenoid harness [A] ( ×1, ×1)
SM 19 D766
Motors, Solenoids, and Clutches
D766 20 SM
Motors, Solenoids, and Clutches
ARDF DF3090
1. Rear cover (Rear Cover)
(D779)
2. Harness guide (Feed Motor)
3. Pick-up solenoid [B] ( ×2, ×1)
SM 21 D766
Motors, Solenoids, and Clutches
D766 22 SM
Belt and Rollers
ARDF DF3090
(D779)
1.5.1 FEED BELT
1. Original feed unit (Original Feed Unit)
2. Feed belt cover [A] (spring×1)
• When reattaching the feed belt cover, make sure that the projection [B] of
the feed belt cover is on the guide plate rear [C].
3. Belt tension unit [D]
SM 23 D766
Belt and Rollers
D766 24 SM
Belt and Rollers
ARDF DF3090
(D779)
SM 25 D766
Board
1.6 BOARD
D766 26 SM
ARDF DF3090 (D779)
2. DETAILED DESCRIPTIONS
ARDF DF3090
(D779)
2.1 ARDF DF3090 (D779)
SM 27 D766
ARDF DF3090 (D779)
2.1.2 MECHANISM
Original Detection
When an original is placed on the original tray correctly, the edge of the original pushes up the
feeler of the original sensor.
D766 28 SM
ARDF DF3090 (D779)
ARDF DF3090
1 2 3 4 5 S M L
(D779)
13 8 1/2" x 11" SEF (LT) On On - - - On - -
* The machine cannot tell the difference between certain original sizes, such as DLT (11 x 17”)
and 11 x 15”. The machine assumes such originals are 11 x 17”. To change this, use SP mode.
Sensor Position
Description
A Original Width Sensors
When the originals are placed and [Start] is pressed, the paper feed solenoid is turned ON and
the pickup roller [A] goes down to the original. At this time, the paper feed motor [B] switches on
and the pickup roller and paper feed motor [B] start rotating. Then a sheet of paper is fed.
SM 29 D766
ARDF DF3090 (D779)
Description
A Pickup Roller
The skew correction sensor [B] detects the leading edge of the original after it passes through
the separation area.
After hitting the originals against the pullout roller and making a buckle in the original, the
transport motor turns ON. This mechanism prevents skewed feeding of the originals.
• Registration Mechanism
The registration sensor [C] detects the leading edge of the originals. The machine uses the
data for registration during copying.
D766 30 SM
ARDF DF3090 (D779)
ARDF DF3090
A Pullout Roller
(D779)
B Skew Correction Sensor
C Registration Sensor
Description
A Pullout Roller
SM 31 D766
ARDF DF3090 (D779)
Description
A Skew Correction Sensor
C Junction Gate
The originals, which reached the reverse roller, are re-fed over the upper surface of the
junction gate [A]. When the originals reach the sheet-through exposure glass [B], the
second side (back) is scanned.
To make the order of the sheets on the exit tray correct, the two sides (front/back) of the
original need to be inverted. Therefore, the inverter solenoid switches ON and the
originals are transported to the reverse roller again. After the inversion, the originals exit
onto the exit tray [C].
D766 32 SM
ARDF DF3090 (D779)
ARDF DF3090
(D779)
2.1.3 SP6-901-002 (SETTING TO GIVE PRIORITY TO
STACKABILITY)
To improve the alignment of the delivered originals, select to give priority to stackability in the
following SP. This will reduce the originals’ delivery speed and improve their stackability.
1: Higher stackability
SM 33 D766
D787
PAPER FEED UNIT PB3210/PB3220
Latest Release: -
Initial Release: November, 2016
Copyright (c) 2016 Ricoh Co.,Ltd.
Rev. 08/12/2021
PAPER FEED UNIT PB3210/PB3220
(D787)
TABLE OF CONTENTS
2. DETAILED DESCRIPTIONS............................................................ 17
2.1 PAPER FEED UNIT PB3220 (D787-17)/PB3210 (D787-18, -22)................................. 17
2.1.1 PARTS LAYOUT ............................................................................................... 17
2.1.2 MECHANISM ................................................................................................... 19
Paper Feed Separation Mechanism...................................................................... 19
Drive Mechanism.................................................................................................. 19
Friction Roller/Pick-up Roller Release Mechanism................................................ 19
SM i D787
Paper Feed Transport Mechanism........................................................................ 19
Tray Base Plate Lift .............................................................................................. 21
Paper size detection ............................................................................................. 23
Remaining paper detection/paper end detection ................................................... 25
D787 ii SM
READ THIS FIRST
Clip ring
Screw
Connector
Clamp
Trademarks
Microsoft®, Windows®, and MS-DOS® are registered trademarks of Microsoft Corporation in the
United States and /or other countries.
PostScript® is a registered trademark of Adobe Systems, Incorporated.
PCL® is a registered trademark of Hewlett-Packard Company.
Ethernet® is a registered trademark of Xerox Corporation.
PowerPC® is a registered trademark of International Business Machines Corporation.
Other product names used herein are for identification purposes only and may be trademarks of
their respective companies. We disclaim any and all rights involved with those marks.
Rear Cover
PB3210/PB3220
PAPER FEED
(D787)
UNIT
1.1 REAR COVER
1.1.1 PRECAUTIONS CONCERNING STABILIZERS
The stabilizers are necessary for meeting the requirements of IEC60950-1, the international
standard for safety.
The aim of these components is to prevent the products, which are heavy, from toppling as a
result of people running into or leaning on the products, which can lead to serious accidents such
as persons becoming trapped under the product. (U.S.: UL60950-1, Europe: EN60950-1)
Therefore, removal of such components must always be with the consent of the customer.
Do not remove them at your own judgment.
SM 1 D787
Tray Lift Motor (Upper)
D787 2 SM
Tray Lift Motor (Lower)
PB3210/PB3220
PAPER FEED
(D787)
1.3.1 TRAY LIFT MOTOR (LOWER)
UNIT
1. Rear cover (page 1)
2. Tray lift motor (lower) [A] ( ×2, ×1)
SM 3 D787
Transport Motor
D787 4 SM
Paper Feed Motor
PB3210/PB3220
PAPER FEED
(D787)
1.5.1 PAPER FEED MOTOR
UNIT
1. Rear cover (page 1)
2. Paper feed motor [A] ( ×2, ×1)
SM 5 D787
Controller Board
D787 6 SM
Transport Sensor, Upper Limit Sensor, Paper End Sensor
PB3210/PB3220
PAPER FEED
END SENSOR
(D787)
UNIT
1.7.1 TRANSPORT SENSOR
1. 2nd paper feed unit (page 9), 1st paper feed unit (page 13)
2. Transport sensor bracket [A] ( ×1)
SM 7 D787
Transport Sensor, Upper Limit Sensor, Paper End Sensor
D787 8 SM
2nd Paper Feed Unit
PB3210/PB3220
PAPER FEED
(D787)
1.8.1 2ND PAPER FEED UNIT
UNIT
1. Pull out the paper trays.
2. Rear cover (page 1)
3. Right front cover [A] ( ×1)
SM 9 D787
2nd Paper Feed Unit
D787 10 SM
2nd Paper Feed Unit
PB3210/PB3220
PAPER FEED
(D787)
UNIT
9. Interlock switch cover [A] ( ×1)
SM 11 D787
2nd Paper Feed Unit
D787 12 SM
1st Paper Feed Unit
PB3210/PB3220
PAPER FEED
(D787)
1.9.1 1ST PAPER FEED UNIT
UNIT
1. 2nd Paper feed unit (page 9)
2. Harness [A] ( ×1, ×6)
SM 13 D787
1st Paper Feed Unit
D787 14 SM
Pick-up Roller, Feed Roller, Friction Roller
PB3210/PB3220
PAPER FEED
(D787)
1.10.1 PICK-UP ROLLER, FEED ROLLER, FRICTION ROLLER
UNIT
1. 2nd paper feed unit (page 9), 1st paper feed unit (page 13)
2. Holder [A] ( ×1)
SM 15 D787
Pick-up Roller, Feed Roller, Friction Roller
D787 16 SM
Paper Feed Unit PB3220 (D787-17)/PB3210 (D787-18, -22)
2. DETAILED DESCRIPTIONS
PB3210/PB3220
PAPER FEED
(D787)
UNIT
2.1 PAPER FEED UNIT PB3220 (D787-17)/PB3210 (D787-18,
-22)
2.1.1 PARTS LAYOUT
No. Description
3 Pick-up roller
4 Feed roller
5 Transport roller
6 Friction roller
SM 17 D787
Paper Feed Unit PB3220 (D787-17)/PB3210 (D787-18, -22)
D787 18 SM
Paper Feed Unit PB3220 (D787-17)/PB3210 (D787-18, -22)
2.1.2 MECHANISM
PB3210/PB3220
PAPER FEED
Paper Feed Separation Mechanism
(D787)
UNIT
Paper feed is an RF paper feed system. The paper feed unit comprises a pick-up roller, feed roller
and friction roller. These rollers are high durability.
In the RF system, paper separation is assisted by the resistance of a separation roller with a
torque limiter (reverse drive is not performed).
Drive Mechanism
The pick-up roller and feed roller are driven by the paper feed motor [A]. The transport roller is
driven by the transport motor [B]. The friction roller is not driven.
SM 19 D787
Paper Feed Unit PB3220 (D787-17)/PB3210 (D787-18, -22)
1. The paper feed motor turns ON, and supplies the first sheet.
2. To prevent the next sheet from being fed, the pick-up solenoid switches ON just before the
trailing edge of the first sheet leaves the pickup roller, and the pickup roller separates from the
paper surface.
3. Slightly before the trailing edge of the first sheet leaves the paper feed roller, the paper feed
motor switches OFF.
However, at this time, when the paper feed sensor detects no sheet (when the second sheet
is not fed to the paper feed sensor position), pre-feed is performed without switching the
paper feed motor OFF.
Pre-feed is as follows.
1. The pickup solenoid switches OFF, and the second sheet of paper is fed to the paper
feed sensor position.
2. When the trailing edge of the second sheet passes the feed roller, the paper feed motor is
switched OFF. The pickup solenoid remains OFF.
4. Just when the trailing edge of the first sheet passes the paper feed roller, the pickup solenoid
is switched OFF, and the pickup roller is brought in contact with the paper surface.
5. When the first sheet is fed a predetermined distance by the downstream transport roller, the
paper feed motor is switched ON to supply the second sheet.
D787 20 SM
Paper Feed Unit PB3220 (D787-17)/PB3210 (D787-18, -22)
PB3210/PB3220
PAPER FEED
(D787)
When the paper feed tray is set in the main unit, the set switch switches ON, and it is detected that
UNIT
the tray is set. At this time, the coupling of the lift motor engages with the shaft at the rear of the
tray, the motor rotates, and the tray base plate is lifted up. The paper surface pushes up the
Pickup roller, the tray base plate is lifted until the upper limit sensor switches OFF (blocked), and
the machine enters the standby mode.
When the paper feed tray is removed, the coupling is disengaged, and the base plate descends.
At this time, the lift motor rotates until the coupling returns to the home position.
SM 21 D787
Paper Feed Unit PB3220 (D787-17)/PB3210 (D787-18, -22)
D787 22 SM
Paper Feed Unit PB3220 (D787-17)/PB3210 (D787-18, -22)
PB3210/PB3220
PAPER FEED
(D787)
The end fence interlocks mechanically with the size detection actuator, and when the end fence is
UNIT
moved, the size detection actuator also moves.
When the paper feed tray is set, 4 size detection switches switch ON/OFF depending on the
position of the size detection actuator. Paper size is detected by the detected combination of
these switches.
SM 23 D787
Paper Feed Unit PB3220 (D787-17)/PB3210 (D787-18, -22)
SRA3 (12”×18”) 1 0 1 0
A3 (DLT) 0 1 0 0
0 0 1 1
B4 (LG)
0 1 1 1
A4_SEF 1 1 1 0
LT_SEF 1 1 0 0
B5_SEF 1 0 0 0
A4_LEF (LT_LEF) 0 0 0 1
B5_LEF (Exe_LEF) 0 0 1 0
A5_LEF 0 1 0 1
D787 24 SM
Paper Feed Unit PB3220 (D787-17)/PB3210 (D787-18, -22)
PB3210/PB3220
PAPER FEED
(D787)
Remaining paper detection
UNIT
Detection of paper remaining in the paper feed tray is performed by a combination of ON/OFF
(contact/non-contact) of contact-type remaining detection plates (printed circuits) CN-3,
CN-5.
When the amount of remaining paper decreases, and the tray lift motor rotates, the remaining
paper sensors CN-3 and CN-5 in the motor are turned ON/OFF.
The following 4 levels of remaining paper can be detected:
Control panel
remaining paper 4 bars 3 bars 2 bars 1 bar
display
SM 25 D787
Paper Feed Unit PB3220 (D787-17)/PB3210 (D787-18, -22)
2 End feeler
D787 26 SM
M482
INTERNAL MULTI-FOLD UNIT FD3000
Latest Release: -
Initial Release: November, 2016
Copyright (c) 2016 Ricoh Co.,Ltd.
Rev. 08/12/2021
INTERNAL MULTI-FOLD UNIT FD3000
(M482)
TABLE OF CONTENTS
SM i D787
1.7 PCB ............................................................................................................................ 26
2. DETAILED DESCRIPTIONS............................................................ 27
2.1 SENSOR LAYOUT...................................................................................................... 27
2.2 ROLLER LAYOUT ...................................................................................................... 28
2.3 DRIVE LAYOUT.......................................................................................................... 29
2.4 PARTS LAYOUT ......................................................................................................... 30
2.5 MECHANISM.............................................................................................................. 31
2.5.1 FOLD TYPES ................................................................................................... 31
2.5.2 JUNCTION GATE / CREASE MECHANISM ..................................................... 31
2.5.3 NUMBER OF FOLD OPERATIONS .................................................................. 34
2.5.4 FOLDING MECHANISM ................................................................................... 35
Letter Fold-in / Letter Fold-out / Z-fold .................................................................. 37
Half Fold............................................................................................................... 38
D787 ii SM
READ THIS FIRST
Clip ring
Screw
Connector
Clamp
Trademarks
Adobe, Acrobat, PageMaker, PostScript, and PostScript 3 are either registered trademarks or
trademarks of Adobe Systems Incorporated in the United States and/or other countries.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.
and any use of such marks by Ricoh Company, Ltd. is under license.
iOS® is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the
United States and certain other countries.
JAWS® is a registered trademark of Freedom Scientific, Inc., St. Petersburg, Florida and/or other
countries.
Kerberos is a trademark of the Massachusetts Institute of Technology (MIT).
Macintosh, OS X, Bonjour, Safari, and TrueType are trademarks of Apple Inc., registered in the
U.S. and other countries.
Microsoft, Windows, Windows Server, Windows Vista, Internet Explorer, and Outlook are either
registered trademarks or trademarks of Microsoft Corp. in the United States and/or other
countries.
PictBridge is a trademark.
This product includes RSA BSAFE® Cryptographic software of EMC Corporation. RSA and
BSAFE are registered trademarks or trademarks of EMC Corporation in the United States and
other countries.
D787 4 SM
Microsoft® Windows Vista® Home Premium
Other product names used herein are for identification purposes only and might be trademarks of
their respective companies. We disclaim any and all rights to those marks.
Microsoft product screen shots reprinted with permission from Microsoft Corporation.
D787 6 SM
How to Hold the Internal Multi-folding Unit
UNIT FD3000
MULTI-FOLD
INTERNAL
(M482)
1.1 HOW TO HOLD THE INTERNAL MULTI-FOLDING UNIT
When lifting the internal multi-folding unit, be sure to hold the side frames, as shown in the image
below. Holding the exterior or other parts might damage or deform the unit.
SM 1 M482
Removing the Internal Multi-fold Unit
2. Open the front cover, and then remove the left upper cover [A].
Slide the cover in the direction of the blue arrow.
M482 2 SM
Removing the Internal Multi-fold Unit
4. Open the door [A] and remove the coin screw [B].
UNIT FD3000
MULTI-FOLD
INTERNAL
(M482)
5. Disconnect the connector [A].
SM 3 M482
Removing the Internal Multi-fold Unit
7. Open the front cover of the internal multi-fold unit, and then, holding the exit tray frame [A]
and the top part of the opening [B], lift the internal multi-fold unit and remove it.
• Lower the lever [C] to keep the paper guide plate open during operation, because the
plate might be deformed if a strong force is applied while the guide plate is closed.
• Hold the metal frame part [B], not the exterior cover, to avoid damaging the cover.
• Be careful not to touch the mylar sheet [D] located behind.
M482 4 SM
Exterior Covers
UNIT FD3000
MULTI-FOLD
INTERNAL
(M482)
1.3.1 REAR COVER
1. Remove the rear cover [A].
1.3.2 DOOR
1. Remove the small cover [A] and clip ring.
SM 5 M482
Exterior Covers
2. Remove the knobs [A], and then lower the lever [B].
M482 6 SM
Exterior Covers
UNIT FD3000
Remove the connector [B] connected to the LED on the back of the cover.
MULTI-FOLD
INTERNAL
(M482)
1.3.4 FRONT LEFT COVER
1. Open the door [A].
SM 7 M482
Exterior Covers
M482 8 SM
Exterior Covers
UNIT FD3000
MULTI-FOLD
INTERNAL
1.
(M482)
Remove the front left cover. (Front Left Cover)
2. Remove the exit unit cover [A].
Disconnect the connector and open the clamp for the LED [B] on the back of the cover.
SM 9 M482
Motors, Solenoid
M482 10 SM
Motors, Solenoid
UNIT FD3000
MULTI-FOLD
INTERNAL
1.
(M482)
Remove the rear cover. (Rear Cover)
2. Remove the registration motor [A].
SM 11 M482
Motors, Solenoid
M482 12 SM
Motors, Solenoid
UNIT FD3000
MULTI-FOLD
INTERNAL
(M482)
SM 13 M482
Switches
1.5 SWITCHES
1.5.1 EXIT UNIT SWITCH
1. Remove the front left cover. (Front Left Cover)
2. Remove the exit unit switch [A].
M482 14 SM
Sensors
1.6 SENSORS
UNIT FD3000
MULTI-FOLD
INTERNAL
(M482)
1.6.1 CREASE HP SENSOR
1. Remove the rear cover. (Rear Cover)
2. Remove the crease HP sensor bracket [A].
SM 15 M482
Sensors
M482 16 SM
Sensors
UNIT FD3000
MULTI-FOLD
INTERNAL
(M482)
1. Remove the top cover. (Top Cover)
2. Remove the registration sensor bracket [A].
SM 17 M482
Sensors
4. Lift the N5 cover [A], slide it to the left, and then remove it by pulling.
M482 18 SM
Sensors
UNIT FD3000
MULTI-FOLD
INTERNAL
(M482)
6. Remove the crease sensor bracket [A].
SM 19 M482
Sensors
M482 20 SM
Sensors
3. Remove the screw [A] with a short screwdriver, and remove the bracket [B].
UNIT FD3000
MULTI-FOLD
INTERNAL
(M482)
4. Remove the 2nd fold sensor [A].
SM 21 M482
Sensors
M482 22 SM
Sensors
UNIT FD3000
MULTI-FOLD
INTERNAL
(M482)
1.6.9 FOLDER TRAY FULL SENSOR 2
1. Remove the exit unit cover. (Exit Unit Cover)
2. Remove the exit fence [A].
SM 23 M482
Sensors
Do not turn over the unit with the top cover removed, as shown in the image below, to avoid
damage to the circuit board [A].
M482 24 SM
Sensors
UNIT FD3000
MULTI-FOLD
INTERNAL
(M482)
3. Remove the horizontal path exit sensor bracket [A].
SM 25 M482
PCB
1.7 PCB
1. Remove the top cover. (Top Cover)
2. Remove the PCB [A].
• 6-324-001 (NV Adj. Data Mod. 1st Fold Pos. Factory Setting)
• 6-324-002 (NV Adj. Data Mod. 2nd Fold Pos. Factory Setting)
• 6-324-003 (NV Adj. Data Mod. Crease Pos. Factory Setting)
M482 26 SM
Sensor Layout
2. DETAILED DESCRIPTIONS
UNIT FD3000
MULTI-FOLD
INTERNAL
(M482)
2.1 SENSOR LAYOUT
SM 27 M482
Roller Layout
F Folding roller 2
M482 28 SM
Drive Layout
UNIT FD3000
MULTI-FOLD
INTERNAL
(M482)
No. Description No. Description
SM 29 M482
Parts Layout
M482 30 SM
Mechanism
2.5 MECHANISM
UNIT FD3000
MULTI-FOLD
INTERNAL
(M482)
2.5.1 FOLD TYPES
This unit is capable of the following fold types:
[D] : Z-fold
SM 31 M482
Mechanism
Junction Gate
• When the JG crease motor [A] rotates clockwise, the junction gates 1, 2, and 3 operate.
• The cam moves the levers 1, 2, and 3 to switch the corresponding junction gates on and off.
M482 32 SM
Mechanism
UNIT FD3000
MULTI-FOLD
When adjusting the letter fold position
INTERNAL
(M482)
When performing half fold
Crease
• When the JG crease motor [A] rotates counterclockwise, the crease motor [B] operates.
SM 33 M482
Mechanism
0: -1
1: 0
2: 1
3: 2
4: 3
For each fold, you can specify the number of times that the mechanism presses the paper from 0
to 4.
As the default, the number of times is set to 1. You can change the number with this SP setting.
The internal multi-fold unit makes a crease fold by rotating the crease roller [A], which has a
protrusion [B] as shown below, along the fold of the paper [C]. (Paper feed direction [D])
M482 34 SM
Mechanism
UNIT FD3000
MULTI-FOLD
INTERNAL
(M482)
2.5.4 FOLDING MECHANISM
By the bidirectional movement of the roller, the paper is fed to the fold position, and the paper
stays in close contact with the roller when folding. This enables precise folding regardless of the
characteristics of the paper.
After feeding the paper to the 1st fold roller (F/R), the machine can control precisely where to stop
the paper [A] by using a proportional-integral-differential (PID) controller.
The distance [D] between the folding position [C] and the fold-assessment position [B] is short
(about 30 mm regardless of the fold type or paper size). Furthermore, folding is performed with
the paper in contact with the folding roller, preventing arching regardless of the paper curl,
thickness, grain, and stiffness.
SM 35 M482
Mechanism
In the previous multi-fold unit, the folding position was determined by the stopper [B]. The
distance [A] from the folding position [C] to the stopper is long (about 100 to 240 mm, depending
on the fold type and paper size). Furthermore, the arch of the paper in the space to the stopper
was influenced by the paper curl, thickness, grain, and stiffness.
Even if the stop position was accurate, the arch of the paper influenced the fold length.
M482 36 SM
Mechanism
UNIT FD3000
MULTI-FOLD
INTERNAL
(M482)
Letter Fold-in / Letter Fold-out / Z-fold
[1] The leading edge of the paper passes the registration roller.
[2] The leading edge of the paper passes the 1st fold roller (F/R).
[3] When the paper is fed to the fold-assessment position, the 1st fold roller (F/R) reverses,
forming an arch in the paper.
[4] When this arched part passes through the nips of the folding rollers 1 and 2, the first fold is
performed.
[5] After the paper passes the folding roller, the 2nd fold roller pulls in the paper and feeds it to the
2nd fold position.
[6] At the fold position, the 2nd fold roller (F/R) rotates in reverse to form an arch in the paper.
[7] The 2nd fold is formed when this arched part is fed through the nips of the folding rollers 2 and
3. Depending on the difference in the fold positions, Letter Fold-In, Letter Fold-Out, or Z-Fold is
performed.
SM 37 M482
Mechanism
Half Fold
[1] The leading edge of the paper passes the registration roller.
[2] The paper is fed to the folding rollers 1 and 2 by the junction gate [A].
[3] The leading edge of the paper passes the 2nd fold roller (F/R) and is fed to the fold position.
[4] At the fold position, the 2nd fold roller (F/R) rotates in reverse to form an arch in the paper.
[5] The 2nd fold is formed when this arched part is fed through the nips of the folding rollers 2 and
3.
M482 38 SM
M495
PAPER FEED UNIT PB3250
Latest Release: -
Initial Release: November, 2016
Copyright (c) 2016 Ricoh Co.,Ltd.
Rev. 08/12/2021
PAPER FEED UNIT PB3250
(M495)
TABLE OF CONTENTS
2. DETAILED DESCRIPTIONS............................................................ 14
2.1 PARTS LAYOUT ......................................................................................................... 14
2.2 MECHANISM.............................................................................................................. 16
2.2.1 PAPER FEED SEPARATION MECHANISM...................................................... 16
2.2.2 DRIVE MECHANISM ........................................................................................ 16
2.2.3 FRICTION ROLLER/PICK-UP ROLLER RELEASE MECHANISM .................... 16
2.2.4 PAPER FEED TRANSPORT MECHANISM ...................................................... 16
2.2.5 TRAY BOTTOM PLATE LIFT ............................................................................ 17
2.2.6 PAPER SIZE DETECTION ............................................................................... 19
2.2.7 REMAINING PAPER/PAPER END DETECTION .............................................. 20
SM i D787
READ THIS FIRST
Screw
Connector
Clamp
E-ring
K Black
C Cyan
M Magenta
Y Yellow
FC Full color
Trademarks
Adobe, Acrobat, PageMaker, PostScript, and PostScript 3 are either registered trademarks or
trademarks of Adobe Systems Incorporated in the United States and/or other countries.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.
and any use of such marks by Ricoh Company, Ltd. is under license.
iOS® is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the
United States and certain other countries.
JAWS® is a registered trademark of Freedom Scientific, Inc., St. Petersburg, Florida and/or other
countries.
Macintosh, OS X, Bonjour, Safari, and TrueType are trademarks of Apple Inc., registered in the
U.S. and other countries.
Microsoft, Windows, Windows Server, Windows Vista, Internet Explorer, and Outlook are either
registered trademarks or trademarks of Microsoft Corp. in the United States and/or other
countries.
PictBridge is a trademark.
D787 4 SM
This product includes RSA BSAFE® Cryptographic software of EMC Corporation. RSA and
BSAFE are registered trademarks or trademarks of EMC Corporation in the United States and
other countries.
Other product names used herein are for identification purposes only and might be trademarks of
their respective companies. We disclaim any and all rights to those marks.
Microsoft product screen shots reprinted with permission from Microsoft Corporation.
D787 6 SM
Precautions Concerning Stabilizers
PAPER FEED
UNIT PB3250
(M495)
1.1 PRECAUTIONS CONCERNING STABILIZERS
Stabilizers are necessary for meeting the requirements of IEC60950-1, the international standard
for safety.
The aim of these components is to prevent the products, which are heavy, from toppling as a
result of people running into or leaning on them, which can lead to serious accidents such as
persons becoming trapped under the product. (U.S.: UL60950-1, Europe: EN60950-1)
Therefore, removal of such components must always be with the consent of the customer.
SM 1 M495
Rear Cover
M495 2 SM
Tray Lift Motor
PAPER FEED
UNIT PB3250
(M495)
1. Remove the rear cover. (Rear Cover)
2. Remove the tray lift motor [A] ( ×2, ×1).
SM 3 M495
Transport Motor
M495 4 SM
Paper Feed Motor
PAPER FEED
UNIT PB3250
(M495)
1. Remove the rear cover. (Rear Cover)
2. Remove the paper feed motor [A] ( ×2, ×1).
SM 5 M495
Controller Board
M495 6 SM
Transport Sensor, Upper Limit Sensor, Paper End Sensor, Paper Feed Sensor
PAPER FEED
UNIT PB3250
END SENSOR, PAPER FEED SENSOR
(M495)
1. Remove the paper feed unit. (Paper Feed Unit)
2. Remove the transport sensor bracket [A] ( ×1, ×1).
SM 7 M495
Transport Sensor, Upper Limit Sensor, Paper End Sensor, Paper Feed Sensor
M495 8 SM
Paper Feed Unit
PAPER FEED
UNIT PB3250
(M495)
1. Pull out the paper tray.
2. Remove the rear cover. (Rear Cover)
3. Remove the right lower cover [A] (hook ×1).
SM 9 M495
Paper Feed Unit
8. Release the clamp, and then disconnect the harness at the right rear of the unit ( ×1,
×1).
M495 10 SM
Paper Feed Unit
PAPER FEED
UNIT PB3250
(M495)
SM 11 M495
Pick-up Roller, Feed Roller, Friction Roller
M495 12 SM
Pick-up Roller, Feed Roller, Friction Roller
PAPER FEED
UNIT PB3250
(M495)
SM 13 M495
Parts Layout
2. DETAILED DESCRIPTIONS
2.1 PARTS LAYOUT
M495 14 SM
Parts Layout
PAPER FEED
UNIT PB3250
(M495)
No. Description No. Description
1 Paper size switch 8 Anti-condensation heater
SM 15 M495
Mechanism
2.2 MECHANISM
2.2.1 PAPER FEED SEPARATION MECHANISM
The feed system is a RF paper feed system. The paper feed unit has a pick-up roller, feed roller,
and friction roller. The feed roller and friction roller are high durability rollers.
When the tray is opened, contact between the feed roller and friction roller, and contact between
the pick-up roller and paper are released.
1. The paper feed motor turns ON, and feeds the first sheet of paper.
2. To prevent the next sheet from being fed, the pick-up solenoid turns ON just before the
M495 16 SM
Mechanism
trailing edge of the first sheet passes through the pick-up roller, and the pick-up roller leaves
PAPER FEED
UNIT PB3250
the paper surface.
(M495)
3. Slightly before the trailing edge of the first sheet leaves the paper feed roller, the paper feed
motor turns OFF.
However, at this time, if the paper feed sensor does not detect paper (the second sheet is not
fed to the paper feed sensor position), the paper feed motor does not turn OFF. Pre-feed is
performed as follows:
1. The pick-up solenoid turns OFF, and the second sheet of paper is fed to the paper feed
sensor position.
2. When the trailing edge of the second sheet passes the feed roller, the paper feed motor
is turned OFF. The pick-up solenoid remains OFF.
4. Just when the trailing edge of the first sheet passes the feed roller, the pick-up solenoid turns
OFF. The pick-up roller is brought into contact with the paper surface.
5. When the first sheet has been fed a specified distance by the downstream transport roller, the
paper feed motor turns ON to feed the second sheet.
When the paper feed tray is removed, the coupling is disengaged, and the bottom plate descends.
At this time, the lift motor rotates until the coupling returns to the home position.
SM 17 M495
Mechanism
M495 18 SM
Mechanism
PAPER FEED
UNIT PB3250
(M495)
The end fence is linked mechanically with the size detection actuator. When the end fence is
moved, the size detection actuator also moves.
When the paper feed tray is set, 4 paper size switches turn ON/OFF depending on the position of
the size detection actuator. Paper size is detected by the detected combination of these switches.
A3 (DLT) 0 1 0 0
B4 (LG) 0 0 1 1
0 1 1 1
A4_SEF 1 1 1 0
LT_SEF 1 1 0 0
B5_SEF 1 0 0 0
A4_LEF (LT_LEF) 0 0 0 1
B5_LEF (Exe_LEF) 0 0 1 0
SM 19 M495
Mechanism
When the amount of remaining paper decreases, and the lift motor rotates, the remaining paper
sensors CN-3 and CN-5 in the motor are turned ON/OFF.
2 End feeler
M495 20 SM
M496
LCIT PB3260
Latest Release: -
Initial Release: November, 2016
Copyright (c) 2016 Ricoh Co.,Ltd.
Rev. 08/12/2021
LCIT PB3260
(M496)
TABLE OF CONTENTS
2. DETAILED DESCRIPTIONS............................................................ 23
2.1 PARTS LAYOUT ......................................................................................................... 23
2.2 MECHANISM.............................................................................................................. 25
2.2.1 PAPER FEED SEPARATION MECHANISM...................................................... 25
2.2.2 DRIVE MECHANISM ........................................................................................ 25
2.2.3 FRICTION ROLLER/PICK-UP ROLLER RELEASE MECHANISM .................... 25
2.2.4 PAPER FEED TRANSPORT MECHANISM ...................................................... 25
2.2.5 TRAY LIFT/DESCENT MECHANISM................................................................ 26
2.2.6 LEFT TRAY TRANSFER FENCE MECHANISM ............................................... 27
2.2.7 REMAINING PAPER DETECTION ................................................................... 28
SM i D787
D787 ii SM
READ THIS FIRST
Screw
Connector
Clamp
E-ring
K Black
C Cyan
M Magenta
Y Yellow
FC Full color
Trademarks
Adobe, Acrobat, PageMaker, PostScript, and PostScript 3 are either registered trademarks or
trademarks of Adobe Systems Incorporated in the United States and/or other countries.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.
and any use of such marks by Ricoh Company, Ltd. is under license.
iOS® is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the
United States and certain other countries.
JAWS® is a registered trademark of Freedom Scientific, Inc., St. Petersburg, Florida and/or other
countries.
Macintosh, OS X, Bonjour, Safari, and TrueType are trademarks of Apple Inc., registered in the
U.S. and other countries.
Microsoft, Windows, Windows Server, Windows Vista, Internet Explorer, and Outlook are either
registered trademarks or trademarks of Microsoft Corp. in the United States and/or other
countries.
PictBridge is a trademark.
D787 4 SM
This product includes RSA BSAFE® Cryptographic software of EMC Corporation. RSA and
BSAFE are registered trademarks or trademarks of EMC Corporation in the United States and
other countries.
Other product names used herein are for identification purposes only and might be trademarks of
their respective companies. We disclaim any and all rights to those marks.
Microsoft product screen shots reprinted with permission from Microsoft Corporation.
D787 6 SM
Precautions Concerning Stabilizers
LCIT PB3260
(M496)
1.1 PRECAUTIONS CONCERNING STABILIZERS
Stabilizers are necessary for meeting the requirements of IEC60950-1, the international standard
for safety.
The aim of these components is to prevent the products, which are heavy, from toppling as a
result of people running into or leaning onto them, which can lead to serious accidents such as
persons becoming trapped under the product. (U.S.: UL60950-1, Europe: EN60950-1)
Therefore, removal of such components must always be with the consent of the customer.
SM 1 M495
Rear Cover
M495 2 SM
Left and Right Trays
LCIT PB3260
(M496)
1. Open the paper tray [A].
SM 3 M495
Left Tray Paper Sensor
M495 4 SM
Paper Transfer Home Position Sensor
LCIT PB3260
(M496)
1. Open the paper tray.
2. Remove the left cover [A] ( ×1).
3. Remove the paper transfer home position sensor unit [A] ( ×1, ×1, ×2).
SM 5 M495
Controller Board
M495 6 SM
Paper Feed Unit
LCIT PB3260
(M496)
1. Open the paper tray.
2. Open the paper transport cover [A].
SM 7 M495
Paper Feed Unit
M495 8 SM
Lower Limit Sensor
LCIT PB3260
(M496)
1. Remove the right tray. (Left and Right Trays)
2. Remove the rear cover. (Rear Cover)
3. Remove the tray lift/paper transfer unit. (Tray Lift/Paper Transfer Unit)
4. Remove the lower limit sensor [A] ( ×1).
SM 9 M495
Left Tray Set Sensor Switch
M495 10 SM
Right Tray Set Sensor Switch
LCIT PB3260
(M496)
1. Remove the right tray. (Left and Right Trays)
2. Remove the rear cover. (Rear Cover)
3. Remove the right tray set sensor switch [A] ( ×1).
SM 11 M495
Tray Lift/Paper Transfer Unit
M495 12 SM
Tray Lift Motor
LCIT PB3260
(M496)
1. Remove the tray lift/paper transfer unit. (Tray Lift/Paper Transfer Unit)
2. Remove the tray motor unit [A] ( ×5).
SM 13 M495
Paper Transfer Motor
M495 14 SM
Remaining Paper Sensor
LCIT PB3260
(M496)
1. Remove the rear cover. (Rear Cover)
2. Remove the remaining paper sensor unit [A] ( ×2, ×1, ×3).
SM 15 M495
Paper Feed Motor
M495 16 SM
Paper Transport Motor
LCIT PB3260
(M496)
1. Remove the rear cover. (Rear Cover)
2. Remove the paper transport motor [A] ( ×2, ×1).
SM 17 M495
Pick-up Roller, Feed Roller, Friction Roller
M495 18 SM
Pick-up Roller, Feed Roller, Friction Roller
LCIT PB3260
(M496)
SM 19 M495
Paper Transport Sensor, Paper Feed Sensor, Paper End Sensor, Upper Limit Sensor
M495 20 SM
Paper Transport Sensor, Paper Feed Sensor, Paper End Sensor, Upper Limit Sensor
LCIT PB3260
(M496)
6. Press the claw shown by the blue circle, and remove the paper end sensor [A] ( ×1).
SM 21 M495
Right Tray Side Fence
M495 22 SM
Parts Layout
2. DETAILED DESCRIPTIONS
LCIT PB3260
(M496)
2.1 PARTS LAYOUT
SM 23 M495
Parts Layout
M495 24 SM
Mechanism
2.2 MECHANISM
LCIT PB3260
(M496)
2.2.1 PAPER FEED SEPARATION MECHANISM
The feed system is a RF paper feed system. The paper feed unit has a pick-up roller, feed roller,
and friction roller. The feed roller and friction roller are high durability rollers.
When the right tray is opened, contact between the feed roller and friction roller, and contact
between the pick-up roller and paper are released.
SM 25 M495
Mechanism
Tray lift
When the right tray is set, the tray set switch on the rear plate turns ON, and the tray lift motor
starts rotating. Simultaneously, the remaining paper sensor performs a pulse count to determine
the amount of paper in the tray.
The tray lift motor and rotation shaft are joined by a coupling, so that when the rotation shaft
rotates, the tray bottom plate rises. The tray bottom plate rises until the actuator turns OFF the
upper limit sensor (the sensor is blocked). If there is paper, lifting stops. If there is no paper, the
tray bottom plate descends.
• After the right tray is set, if the upper limit sensor is OFF, it will turn ON. The tray
descends until the lower limit sensor turns OFF. After stopping temporarily, the tray
bottom plate then rises to the upper limit.
No. Description
1 Upper limit sensor
2 Pick-up roller
Tray descent
If there is no paper when the upper limit operation is completed, the tray bottom plate descends
until the lower limit sensor turns OFF (the sensor is blocked). The tray bottom plate will descend if
paper end is detected during paper transport.
M495 26 SM
Mechanism
LCIT PB3260
(M496)
No. Description
1 Remaining paper sensor (inside lift/transfer unit)
4 Actuator
The left tray end fence is moved by the transfer motor (DC motor inside the lift/transfer unit).
When the right tray has finished descending, the transfer motor is driven, and the left tray transfer
fence begins to shift.
After the left tray paper sensor detects no paper (detection is by a feeler), the left tray transfer
fence shifts for a certain time that depends on the paper size. After shifting, the transfer motor
turns OFF.
• The time for which the left tray transfer fence shifts is set for either A4 or LT paper, so
that the paper stops at the feed position of the right tray
SM 27 M495
Mechanism
No. Description
1 Left tray transfer fence
If there is paper in the left tray, paper end will not be displayed even if there is no paper in the right
tray.
M495 28 SM