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Installation and Operation Manual

Portable Device Manager (WinPDM),


Windows version

Alcatel-Lucent OmniTouch™ 8118/28 WLAN


Handsets

8AL90832AAAA ed.02

01 february 2011
Installation and Operation Manual
Portable Device Manager (PDM), Windows version

Contents

1 Introduction ........................................................................................................................... 1
1.1 Abbreviations and Glossary ............................................................................................1
1.2 How to Use this Document .............................................................................................3
1.2.1 Installation and Configuration ................................................................................3
1.2.2 Administration ........................................................................................................ 3
1.3 Technical Solution ..........................................................................................................4
1.4 Requirements ..................................................................................................................4
1.5 WinPDM description ......................................................................................................5
1.5.1 WinPDM terminology ............................................................................................5
1.5.2 WinPDM usage ......................................................................................................5

2 Installation and Configuration ............................................................................................. 6


2.1 Software Installation .......................................................................................................6
2.2 Software Configuration ...................................................................................................6
2.2.1 Initial startup ..........................................................................................................6
2.2.2 Definition files .......................................................................................................7
2.2.3 Language settings for WinPDM Menues ...............................................................7

3 Operation................................................................................................................................ 8
3.1 The WinPDM GUI ..........................................................................................................8
3.1.1 WinPDM Window .................................................................................................. 8
3.1.2 Colour coding .........................................................................................................9
3.1.3 Tabs ........................................................................................................................9
3.2 The Device Wizard ....................................................................................................... 11
3.3 The New Number Wizard .............................................................................................12
3.4 Open the WinPDM ........................................................................................................12
3.5 Site Management ..........................................................................................................13
3.5.1 Create a New Site .................................................................................................13
3.5.2 Open a Site ........................................................................................................... 13
3.5.3 Load a Site ............................................................................................................13
3.5.4 Delete a Site .........................................................................................................14
3.5.5 Import a Site .........................................................................................................14
3.5.6 Export a Site .........................................................................................................14
3.6 Numbers ........................................................................................................................15
3.6.1 Create New Numbers ...........................................................................................15
3.6.2 Save a Number to database ..................................................................................15
3.6.3 Manage Certificate for a VoWiFi Handset ...........................................................15
3.6.4 Edit Parameters ....................................................................................................19
3.6.5 Run a Template to set Parameter Values .............................................................. 20
3.6.6 Associate a Number with a Device ......................................................................20

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3.6.7 Delete a Number in the Site Database ..................................................................21


3.6.8 Rename a Number ................................................................................................ 22
3.6.9 Copy a Number ....................................................................................................22
3.7 Devices ..........................................................................................................................22
3.7.1 Add Devices to a Site ...........................................................................................23
3.7.2 Synchronize a Device ...........................................................................................23
3.7.3 Delete a Device in the Site Database ...................................................................23
3.7.4 Replace a Device ..................................................................................................24
3.7.5 Create new Device ...............................................................................................24
3.7.6 Assign a Number ..................................................................................................24
3.7.7 Factory Reset ........................................................................................................25
3.7.8 Device Properties .................................................................................................25
3.8 Templates ......................................................................................................................26
3.8.1 Create a Parameter Template ................................................................................26
3.8.2 Create a Parameter Template from a Number ......................................................27
3.8.3 Rename a template ...............................................................................................27
3.8.4 Copy a template ....................................................................................................27
3.8.5 Edit a template ...................................................................................................... 27
3.8.6 Delete a template ..................................................................................................28
3.8.7 Upgrade a template ..............................................................................................28
3.8.8 Apply a template ..................................................................................................28
3.9 File management ........................................................................................................... 29
3.9.1 Definition File Version – Parameter Version .......................................................29
3.9.2 Import a Package File ...........................................................................................29
3.9.3 Import Parameter Definition files ........................................................................30
3.9.4 Import new Software for Devices ........................................................................30
3.9.5 Import Language files for Devices .......................................................................31
3.9.6 Upload a Language to Devices ............................................................................31
3.9.7 Upgrade a Device with New Software .................................................................32
3.9.8 Delete Parameter Definition Files ........................................................................32
3.9.9 Delete Software ....................................................................................................32
3.9.10 Delete Language File for Devices ......................................................................33
3.10 Import and Export .......................................................................................................33
3.10.1 Import Numbers .................................................................................................33
3.10.2 Import Templates ................................................................................................ 33
3.10.3 Export Numbers to a File ...................................................................................34
3.10.4 Export Templates ................................................................................................ 34
3.11 Other Settings ..............................................................................................................34
3.11.1 Automatically enable and save device settings ..................................................34
3.11.2 PTT settings ........................................................................................................34

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4 Administration..................................................................................................................... 36
4.1 Data Backup ..................................................................................................................36
4.1.1 Backup WinPDM Database Files .........................................................................36
4.1.2 Restore WinPDM Database Files .........................................................................36

5 Uninstall the WinPDM........................................................................................................ 37

6 Troubleshooting ................................................................................................................... 38

7 Related Documents .............................................................................................................. 40


Appendix A: WinPDM Keyboard Shortcuts ....................................................................... 41
Appendix B: File types ........................................................................................................... 42
Index ...................................................................................................................................... 43

01 february 2011
Installation and Operation Manual
Portable Device Manager (PDM), Windows version

1 Introduction
The Portable Device Manager (WinPDM) provides a generic application for managing all
portable devices, charging racks and desktop chargers on one or more sites.
The WinPDM makes it possible to edit parameters, update software in the devices and upload
files. It can save parameters and software for individual sites in a database.

This document is intended as a guide for installation, maintenance and troubleshooting purposes
and is relevant for:

• Installation and parameter setup.


• Device administration and WinPDM daily use.

1.1 Abbreviations and Glossary


CSV file Comma Separated Value:
A file with data, where values in each row are separated by a
delimiter, which can be a comma, a semicolon or a tab.
DECT Location Location solution based on DECT technology.
Device Can be a DECT or VoWiFi handset, an alarm transmitter, a
pager, a Location device or a charger developed to work together
with the WinPDM.
EAP Extensible Authentication Protocol
GUI Graphical User Interface.
JRE Sun Java Runtime Environment.
Language file Language file for portable devices or WinPDM.
Messenger Product license for Messaging solutions for handset.
Number Settings for the complete set of parameters of a single device,
tied to a specific identity.
Parameter definition file Defines the parameters for a portable device model, for example
a handset, alarm transmitter etc.
WinPDM Portable Device Manager.
An application, running on a PC, for management of portable
devices, charging racks, etc.
Package file A file including different types of files, such as software files,
parameter definition files or template files.
Portable Used synonymously with portable device
Portable device Cordless handset, alarm transmitters/transceivers etc.
RS232 Industry standard serial communication protocol.
Site Contains information of devices and Numbers.
Software file A file including software for devices.
USB Universal Serial Bus:
A serial bus standard to interface devices, for example connect
computer peripherals such as mice, keyboards, scanners etc.
WiFi WiFi stands for Wireless Fidelity and is a term developed by the
Wi-Fi Alliance® to describe wireless local area network
(WLAN) products that are based on the Institute of Electrical
and Electronics Engineers' (IEEE) 802.11 standards. Today, most
people use WiFi as a reference to wireless connectivity.

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VoIP Voice over Internet Protocol


VoWiFi Voice over Wireless Fidelity: a wireless version of VoIP and
refers to IEEE 802.11a, 802.11b or 802.11g network.

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1.2 How to Use this Document


For a basic description on how to work with the WinPDM, see 1.5 WinPDM description on page
5.

1.2.1 Installation and Configuration

These tasks are intended for installation and configuration.

In order to simplify, for example an installation on a site, use the following steps.

1 Install the WinPDM on your computer, see 2.1 Software Installation on page 6.
2 Open and configure the WinPDM, see 2.2 Software Configuration on page 6.
3 Create a template with settings common for all devices of a certain device type at the
site, see 3.8.1 Create a Parameter Template on page 26.
During system setup it is likely that the personnel doing the installation and configuration
continues with the Administration tasks below to make the system fully functioning.

1.2.2 Administration

These tasks are intended for administration. This is the recommended order.

1 Create new Numbers, see 3.6.1 Create New Numbers on page 15, and run the template
on the Number(s), see 3.6.5 Run a Template to set Parameter Values on page 20.
2 Make individual settings for each Number. See 3.6.4 Edit Parameters on page 19.
3 If applicable, switch on the devices.
4 Connect the devices, one after the other, and associate them with the Numbers, see 3.6.6
Associate a Number with a Device on page 20. Different devices have different ways of
connecting.
Note: The very first time a device is connected to the USB port, the Found New
Hardware wizard displays (not for all computers). Do the following: Select “No, not this
time” and click “Next” (twice).
More tasks are described in this document, such as how to import different types of files.

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1.3 Technical Solution


The WinPDM software is installed on a PC running Windows XP®, Windows Vista®, see 1.4
Requirements for more informations. The device is then connected to the PC running the
WinPDM software via the USB port. The device must be set up to handle this connection
according to the instructions in the user manual for the device.

Note: Only one device at a time can be connected to WinPDM Windows Version.
Figure 1.

USB Programming device


(dependent on device)

USB port

PDM

001
Figure 1. Connection to the WinPDM depends on device type.

Parameters can be edited for a single device and then sent to the device, but if many devices are
to be updated with new parameter settings it is also possible to create a parameter template and
run the Template on each Number.

Parameters can be uploaded from a connected device, edited and sent to the device again. If the
WinPDM shall store parameter settings in the site database or not, is selectable.

Devices can be upgraded with new software. A text and a status bar indicates that the connected
device is being updated with the new software.

1.4 Requirements
• Computer
- PC with Windows XP® Professional including Service Pack 2 (SP2), Windows Vista
Business®.
- Sun Java Runtime Environment (JRE) version 6 or higher.
- Acrobat Reader 4.0 or higher.
- Connection to device is dependent on device type, see respective device manual:
USB port. USB 1.1 required, USB 2.0 supported.

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1.5 WinPDM description

1.5.1 WinPDM terminology

This section gives a brief description of the basic terminology in WinPDM.

• Device or a handset that can be connected to WinPDM.


• Number; the complete settings for a single device.
• Template; general settings for a specific device type. A template can be applied to several
Numbers of the same device type.
• Tabs; in the WinPDM there are three different tabs. In these tabs, the information for
devices, Numbers, templates are shown.
• Parameter definition file; a file including all possible settings for a certain device type.
Templates are created from parameter definition files.
• Software; is the software used in devices. The device software can be updated via WinPDM.
• Version; parameter definition files and device software are indicated by versions.
• Package file; a file that can contain other files, such as parameter definition files, software
files and template files.
• Importing; different types of files can be imported.
• Associate; before being able to synchronize parameters between WinPDM and devices, it is
necessary to associate a Number with the device. Association includes all parameters.
• Assign; it is possible to assign a Number to a device that has not yet been assigned a Number
in the WinPDM. Assign includes only the parameters defining the Number.

1.5.2 WinPDM usage

This section gives a short description to give a basic understanding on how to use the WinPDM
with devices.

• Import a parameter definition file of the corresponding device type to WinPDM.


• Create a template from the parameter definition file.
• Add a device to WinPDM.
• Create a new Number for the corresponding device type.
• Associate the Number with the device.

See chapters 3 Operation on page 8 and 4 Administration on page 36, for a detailed description.

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2 Installation and Configuration

2.1 Software Installation


This section describes the installation procedure.

Note: Do not connect the hardware to the computer before installation.

1 Close all running programs.


2 Locate the software provided by your supplier.
3 Double-click on the SETUP.EXE file (located in WinPDM x.x.x folder).
4 Follow the instructions given by the setup program.
If an older version of PDM is installed, the installation wizard will uninstall the older version
before installing the newer PDM version.

2.2 Software Configuration


This chapter includes settings for:

• Initial startup
• Definition files
• Language

2.2.1 Initial startup

In the Start menu, select All Programs > WinPDM > WinPDM.

Note: Windows Firewall may alert you of “MwpCSI”, “PMServer”, “UspCSI”, “CuspCSI” and
“CuspSerialCSI”.

The first time the WinPDM is started, a Create site dialogue appears.

1 In the Site name field: enter a site name.


2 In the Description field: enter a description of the site (optional).
Note: One site needs to be present for the WinPDM to be able to run. It is possible to
create the site later on. Additional sites can also be created. 3.5 Site Management on page
13.

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2.2.2 Definition files

Before starting to use templates in WinPDM, definition files need to be imported.

How to import parameter definition files is described in 3.9.2 Import a Package File on page 29
and 3.9.3 Import Parameter Definition files on page 30.
For general information about file handling, see 3.9 File management on page 29.

2.2.3 Language settings for WinPDM Menues

It is possible to select the language to be used in the menues in WinPDM by importing a


language file with the file extension *.xml.

The default language is english, and stored as a default translations file in your installation
directory at installation:
C:\Program Files\ASAB\WinPDM\Client\default-translations.xml.
This file can be copied and edited to create a new language and can then be imported from the
Select language dialogue, see figure 2.

Note: For adding a new language to a device, see 3.9.10 Delete Language File for Devices on
page 33 and 3.9.6 Upload a Language to Devices on page 31.

1 In the Options menu, select “Select language”.


Figure 2.

Figure 2. The Select language dialogue

2 Click the “Import...” button. In the Import files window, find and select the language file
(.xml) to be imported and click “Open”.
3 In the Available languages: drop-down list, select which language to use.
4 Click “OK”.

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3 Operation

3.1 The WinPDM GUI

3.1.1 WinPDM Window

The WinPDM window consists of three areas: Menu, Toolbar and Work Area. The Toolbar has
three tabs: Devices, Numbers, Templates. When one of these tabs is selected the available
device types are shown in the left hand pane of the work area. The right hand pane shows the
devices, Numbers or templates that have already been configured.

Figure 3. WinPDM Window Area.

Search Field

In the upper part of the Work area there are search fields where different search criteria can be
selected depending on which tab that is displayed. The search field is colour coded green or red
depending on if there are possible matches to the search criteria or not.

Sort the List

By default the lists are sorted by the first column. To sort the list by any other column, click the
column heading. To reverse the sort order, click the column heading again. The sort order is
indicated by an up or down arrow in the column heading.

Filter the List

By default the list in each tab shows all available Devices, Numbers or Templates. It is possible
to filter the list by selecting a device type in left pane.

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3.1.2 Colour coding

General colour coding

• If the version number is shown in red, WinPDM has found no parameter definition files
supporting that device type.
• If the version number is shown in dark red, the parameter definition file is compatible, but
does not have exactly the same version as the device.

Colour coding for parameter and template editing

In the parameter and template editing windows, the following colour coding is used:

Colour Context Description


Black General Normal
Dark blue For templates and parameter editing Parameter has been edited during the
current session
Purple For templates The parameter is included in the template
(checked)
Red For templates and parameter editing Value not valid
Turqoise For templates and parameter editing The value differs from the default value

3.1.3 Tabs

Devices Tab

The view shows all devices configured at the site in a detailed list. The following information
can be displayed (see also figure 4 on page 10):

• Device ID – the unique identifier of the device.


• Device type – the device model.
• Software version – the version of the software in the device.
• Parameter version – the version of the parameters in the Number
• Upgrade status – might show one of the following symbols:
– new software upgrade is in progress.
It is also possible to see a progress bar when the device is being upgraded.
– software upgrade Pending, Request sent, or Accepted (a green arrow).
– Retrying.
– the last upgrade Failed or Aborted (a red broken arrow).
• Online – shows if the device is connected to the PC running WinPDM. The
symbol indicates a connected device.
• Latest number - shows the latest known Number for a device.

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Figure 4. The Devices tab showing a list of devices in a system.

Numbers Tab

The view shows all Numbers configured at the site in a detailed list. The following information
can be displayed:

• Number – the unique identifier of the Number. The identifier is unique for that device
type.
• Device type – the device model the Number is intended for.
• Parameter version – shows the version of the parameters in the Number.
• Device ID – the unique identifier of the device that the Number is associated to.
• Online – shows if the device the Number is uploaded to is connected to the PC
running WinPDM. The symbol indicates a connected device.
• Status – shows the parameter synchronization status. A Number can also be queued
for synchronization. Several different indications are used, for example
Synchronizing, Synchronized, etc.
When the Number is offline, the database status is shown; Synchronized or Not
synched.
• Saved – shows if the Number’s parameters have been stored in the database. The
symbol indicates that the parameters have been stored.
• Last run template - indicates which template that was last run for that Number.

Figure 5. The Numbers tab showing a list of Numbers in a system.

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Templates Tab

The view shows all templates configured at the site in a detailed list. The following information
can be displayed:

• Name – the name of the template.


• Device type – the portable device model.
• Parameter version – shows the parameter version.

Figure 6. The Templates tab showing a list of templates in a system.

3.2 The Device Wizard


When a device without a number is connected to the WinPDM, the Device Wizard window
appears.

Figure 7. Device Wizard

In the Device Wizard, there are four choices:

• Associate with Number, see also 3.6.6 Associate a Number with a Device on page 20.
• Run template, see also 3.6.5 Run a Template to set Parameter Values on page 20.
• Edit parameters, see also 3.6.4 Edit Parameters on page 19.
• Do nothing

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3.3 The New Number Wizard


When a new device with a not saved Number is connected, the New Number Wizard window
appears.
Figure 3.

Figure 8. The New Number Wizard

In the New Number Wizard, there are four choices:

• Store in database
• Edit parameters, see also 3.6.4 Edit Parameters on page 19.
• Run template, see also 3.6.5 Run a Template to set Parameter Values on page 20.
• Do nothing

3.4 Open the WinPDM


1 In the Start menu, select All Programs > WinPDM > WinPDM.
2 The view of the last used Site opens. To open another site, see 3.5.2 Open a Site on page
13.

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3.5 Site Management


By creating a Site for each customer installation, devices, software can be managed for that site.
The settings are saved in a database.

Note: There is a subtle but important difference between loading and opening a site. When a site
is opened, the Site management dialogue closes and it is possible to start working with the
devices in the site; when a site is loaded, the Site management dialogue stays open, making it
possible to continue with site management tasks, such as creating and deleting sites.
Figure 4.

Figure 9. Site Management window.

3.5.1 Create a New Site

1 In the File menu, select “Site management”.


2 Click “New...”.
3 Enter a name for the site and a description (optional) and click “OK”.
4 Click “Close”.

3.5.2 Open a Site

1 In the File menu, select “Site management”.


2 Select the site to be opened and click “Open”.

3.5.3 Load a Site

1 In the File menu, select “Site management”.


2 Select the site to be loaded.
3 Click “Load”. The view in the main window changes to the newly opened site.
4 Click “Close”.

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3.5.4 Delete a Site

1 In the File menu, select “Site management”.


2 Make sure that the site to be deleted is not currently active. If it is active, load another
site (see 3.5.3 Load a Site).
If there is only one site remaining, it cannot be deleted.
3 Select the site to be deleted and click “Delete”.
4 In the Delete Site dialogue, click “Yes”.
5 Click “Close”.

3.5.5 Import a Site

When importing a site, numbers with parameters and devices are imported. Templates, software
and definition files are not imported.
1 In the File menu, select “Site Management”.
2 Click “Import...”.
3 Find and select the Site file (.ste) to be imported. Click “Open”.

Figure 10. Input dialogue.

4 In the Input dialogue, enter a name for the site and click “OK”.
5 Click “Close”

3.5.6 Export a Site

1 In the File menu, select “Site Management”.


2 Select the site to be exported and click “Export...”.
3 Enter a file name of the site (.ste) and where to save the file. Click “Save”.
4 Click “Close”

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3.6 Numbers

3.6.1 Create New Numbers

1 Select the “Numbers” tab.


2 In the Number menu, select “New...”. Alternatively, right-click in the Numbers list and
select “New...”.
3 In the Device type drop-down list, select device type.
4 In the Parameter version drop-down list, select the parameter version.
5 In the Template drop-down list, select which template to run on the Number. This is
optional and therefore “None” can be selected.
6 In the Prefix field, enter the Number’s prefix (if needed).
7 Select one of the following options:
• To create a single Number, select the Single option and enter the call number. Click
“OK”.
• To create a range of Numbers, select the Range option. Enter the start call number,
end call number, and click “OK”.
Note: The maximum range that can be added at a time is 100 Numbers.

3.6.2 Save a Number to database

The Number of an online device can be saved to the database.

1 Select the Numbers tab.


2 Select the Number.
3 In the Number menu, select Save, or right-click the Number and select Save.

3.6.3 Manage Certificate for a VoWiFi Handset

Note: To be able to edit certificates, the VoWiFi handset must be online in WinPDM.

Certificate(s) is used for authorizing a VoWiFi handset to access a WLAN system using the
Extensible Authentication Protocol (EAP).

There are two types of certificates: Root certificate and client certificate.
The root certificate contains a public key and can be downloaded to the VoWiFi handset via
WinPDM. The client certificate contains both a public key and a private key and can be
downloaded to the VoWiFi handset via the WinPDM.

The VoWiFi handset uses the root certificate to check if the WLAN system is trusted. If the
system is trusted, the handset sends the client certificate to show that it is authorized to access
and log on the system.

The following must be done to be able to use certificates:


• Import certificates to handset, see Edit Certificate.
• Select which client certificate to use by setting a EAP client certificate parameter, see the
Configuration Manual for the VoWiFi handset.

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Edit Certificate

1 Select the “Numbers” tab.


2 In the Number menu, select “Edit certificates”. Alternatively, right-click in the Numbers
list and select “Edit certificates”.
A Edit certificates window opens, see figure 11.

Figure 11. Edit Root Certificate tab

Figure 12. Edit Client certificate tab.

The following information is displayed:

• The number of the device


• The device type
• The parameter version
• The online status of the device
• Imported certificates (if any)

3 Root certificate and client certificate can be edited. If needed, click the “Root” tab or the
“Client” tab for switchting to the corresponding certificate view.
4 Click the corresponding “Edit“ button to edit the certificate.
5 Locate the certificate file and click “Open“.
6 If the certificate is protected, an Enter Password dialouge appears. Enter the password
and then click “OK”.

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A Confirm Certificate windows appears, see figure 13 on page 17. The following information is
displayed:
• The algorithm of the certificate
• The validity status of the certificate
• The validity period of the certificate
• The issuer of the certificate
• The authorized users of certificate (issued to).

Figure 13. Confirm Certificate Window

7 Import the certificate to the device by clicking “Yes“.


If needed, repeat step 3 - 6 for editing additional certificates.

Additional settings are required for selecting which certificate the handset shall use. See
Configuration Manual, Alcatel-Lucent OmniTouch 8118/28 WLAN Handset,
8AL90831AAAAed02.

View Certificate Details

1 Select the “Numbers” tab.


2 In the Number menu, select “Edit certificates”. Alternatively, right-click in the Numbers
list and select “Edit certificates”.
3 If needed, click the “Root” tab or the “Client” tab for switchting to the corresponding
certificate view.
4 Select the certificate to view by clicking the corresponding “Details“ button.
A Certificate details window appears, see figure 14. The following information is displayed:

• The algorithm of the certificate


• The validity status of the certificate
• The validity period of the certificate
• The issuer of the certificate
• The authorized users of certificate (issued to)

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Figure 14. Certificate Details Window

Remove Certificate

1 Select the “Numbers” tab.


2 In the Number menu, select “Edit certificates”. Alternatively, right-click in the Numbers
list and select “Edit certificates”.
3 If needed, click the “Root” tab or the “Client” tab for switchting to the corresponding
certificate view.
4 Select the certificate to remove by clicking the corresponding “Remove“ button.
5 A Remove certificate window appears. Click “Yes“ to remove the selected certificate.
The certficates are now removed to the handset. Additional settings are required for selecting
which certificate the handset shall use (if any). See Configuration Manual, Alcatel-Lucent
OmniTouch 8118/28 WLAN Handset, 8AL90831AAAAed02.

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3.6.4 Edit Parameters

The Edit Parameters dialogue shows the set of parameters for the Device/Number. The
parameters are organized in a tree structure in the left pane, with the parameters in the current
node in the right pane. Clicking the icon will give a short description of selected parameter.

Note: If Edit parameters was selected in the Device Wizard window (see figure 7 on page 11) or
in the New Number Wizard window (see figure 8 on page 12), continue from step 4.

1 Select the “Numbers” tab.


2 Select the Number.
3 In the Number menu, select “Edit”. Alternatively, right-click and choose “Edit”, or
double-click the Number.
4 In the left pane, select the parameters.
5 In the Value column, make your changes
When a parameter has been edited, the node in the left pane changes to a blue colour.
6 Click “OK” to save your changes. Click “Cancel” to undo all parameter changes..
Figure 5.

Figure 15. Editing parameters in the WinPDM GUI.

Note: When you save the parameters, they are automatically sent to the device if it is connected.

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3.6.5 Run a Template to set Parameter Values

If a template has been created for a device type, it can be used to set the parameter values for a
range of devices, or a single device.

Note: If Run template was selected in the Device Wizard window (see figure 7 on page 11) or in
the New Number Wizard window (see figure 8 on page 12), continue from step 4.

1 Select the “Numbers” tab.


2 Select the Number or Numbers you wish to run the template on.
3 In the Number menu, select “Run template...”. Alternatively, right-click the Number in
the Number list and select “Run template...” from the menu that appears.
Figure 6.

Figure 16. Selected template to run on one or several Numbers.

4 In the Template list, select a template and click “OK”.

3.6.6 Associate a Number with a Device

Before being able to synchronize parameters between WinPDM and devices, it is necessary to
associate a Number with a device. It is possible to enter several Device IDs in advance and to
associate them with a Number at a later moment.

See also 3.7.6 Assign a Number on page 24

Note: If Associate with number was selected in the Device Wizard window (see figure 7 on page
11), continue from step 3.

1 Select the “Numbers” tab.


2 In the Number menu, select “Associate with device...”.

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Figure 7.

Figure 17. Associate number dialogue.

3 Select the device you want to associate with in the list and click “OK”.
If the selected device is online, it will immediately be updated with the selected Number. If the
selected device is not online, it will be updated the next time it is online.

It is possible to associate several Numbers with several devices simultaneously.

3.6.7 Delete a Number in the Site Database

1 Select the “Numbers” tab.


2 Select the Number you want to delete.
3 In the Number menu, select “Delete”. Alternatively, right-click the Number in the
Number list and select “Delete” from the menu that appears.
4 In the Delete Numbers dialogue, click “Yes”.

Note: If an online device is deleted, it will stay in the list as online but not saved.

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3.6.8 Rename a Number

1 Select the "Numbers" tab.


2 Select the Number you want to rename.
3 In the Number menu, select "Rename...". Alternatively, right-click the Number in the
Number list and select “Rename...” from the menu that appears.
4 In the Rename number dialogue, enter a new prefix (optional) and a new Number and
click "OK".

3.6.9 Copy a Number

1 Select the "Numbers" tab.


2 Select the Number you want to copy.
3 In the Number menu, select "Copy...". Alternatively, right-click the Number in the
Number list and select “Copy...” from the menu that appears.
4 In the Copy number dialogue, enter a new prefix (optional) and a new Number and click
"OK".

3.7 Devices
A device can be a DECT cordless telephone developed to work together with the WinPDM. See
the user manual for respective device.

All work with devices is performed from the “Devices” view.

• Devices can be added to a site by connecting the device to the PC.


• It is possible to transfer the information for a Number from one device to a new device.
• Devices can be reset to factory settings.
• Devices can be updated with new software.

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3.7.1 Add Devices to a Site

Before connecting a device to the WinPDM, make sure the connection is set up according to the
instructions in the device´s Configuration Manual. If such a manual does not exist the
instructions can be found in the device´s User Manual, or in some case the Installation Guide.

If a range of new devices are to be added to a site, the easiest way is to:
1 Create a template with all common parameter settings for the site. See 3.8.1 Create a
Parameter Template on page 26.
2 Add a range of Numbers and run the template. See 3.6.1 Create New Numbers on page
15 and 3.6.5 Run a Template to set Parameter Values on page 20.
3 Edit the parameters and change individual settings. See 3.6.4 Edit Parameters on page
19.
4 Connect the physical devices, one after the other, and associate them with the Numbers
in the site database. See 3.6.6 Associate a Number with a Device on page 20.
A single device can be added in the same way.

3.7.2 Synchronize a Device

When a device is connected, it is synchronized with the associated Number in the WinPDM.

When a device is being synchronized, parameters that have been changed in the device are
uploaded to the WinPDM, and parameters that have been changed in the WinPDM are sent to
the device. If a parameter has been changed in both the device and the WinPDM, the setting
made in the WinPDM will take precedence.

1 Select the “Numbers” tab.


2 Connect a device to the computer running the WinPDM. If the Number is saved, and it
has a parameter definition, the device is automatically synchronized.

3.7.3 Delete a Device in the Site Database

1 Select the “Devices” tab.


2 Select the device you want to delete.
3 In the Device menu, select “Delete”, or right-click the device and select “Delete”.
4 In the Delete Device dialogue, click “Yes”.

Note: You cannot delete a device that is online.

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3.7.4 Replace a Device

If a device shall be replaced with a new device, it is possible to transfer its associated Number to
a new device. The new device must be of the same device type as the old one.

1 If the device to be replaced is still working, make sure that it is synchronized.


2 Connect the new device to the WinPDM.
3 Associate the new device to the Number associated to the old device according to the
instructions in 3.6.6 Associate a Number with a Device on page 20. The Number will no
longer be associated to the old device.

3.7.5 Create new Device

It is possible to enter several new Device IDs in advance into WinPDM for later association.

In order to simplify input when handling many devices, it is possible to use a bar code reader.
The bar code reader should send a carriage return after each item, but it is not necessary. If
carriage return is not sent, it is necessary to click “Create” after each read item.

1 Select the “Devices” tab.


2 In the Device menu, select “Add device”.
Figure 8.

Figure 18. The Create devices dialogue.

3 Select device type and parameter version.


4 Enter a Device ID for the device, manually or by using a bar code reader.
5 The “Continuous registration” checkbox can be used to select whether the “Create
devices” dialogue shall close after clicking “Create” or if it shall still be open.
6 Click “Create”.
7 Repeat 4 to 6 if more devices are to be created, otherwise click "Close".

3.7.6 Assign a Number

It is possible to assign a Number to a device that has not yet been assigned a Number in
WinPDM.

Assign shall not be done on a device that already has a Number.


See also 3.6.6 Associate a Number with a Device on page 20

1 Select the “Devices” tab.


2 Select the device you want to assign a Number for.
3 In the Devices menu, select “Assign number”.

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4 In the Assign number to device dialogue, enter a new prefix (optional) and a new
Number. Click “OK”.
Figure 9.

Figure 19. The Assign number to device dialogue.

3.7.7 Factory Reset

Factory reset means that the device parameters will be set to factory default settings. The
Number in the database that is associated with the device will not be affected.

Note: The device must be online.

1 Select the “Devices” tab.


2 Select device(s) to be reset.
3 In the Device menu, click “Factory reset”. Alternatively, right-click the device and select
“Factory reset”.
4 Click “Yes”.

3.7.8 Device Properties

To get a summary of the properties of a device:

1 Select the “Devices” tab.


2 Select device.
3 In the Device menu, click “Properties”. Alternatively, right-click the device and select
“Properties”.
The following information is displayed (depending on WinPDM version):

• Device ID
• Device type
• Parameter version
• Software version
• Last known number
• Online status
• File upload information

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3.8 Templates
Templates are a collection of user defined parameter values. These templates can be used to
create common settings to be used on several devices of a certain device type.

Note: Templates created in one site are also selectable in the other sites used in WinPDM.

3.8.1 Create a Parameter Template

1 Select the “Templates” tab.


2 In the Template menu, select “New”.
Figure 10.

Figure 20. Create Template dialogue

3 Select device type and parameter version, enter a name for the template, and click “OK”.
The view switches to the Edit Template parameter view.

Note: If you cannot find your device type and/or parameter version in the list, WinPDM needs
to be updated with new parameter definition files, see 3.9.3 Import Parameter Definition files
on page 30.
Figure 11.

Figure 21. Edit Template parameter view

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4 Select the parameters you want to be saved in the template by selecting the checkbox to
the left of each parameter. Change the parameters to the desired values.
5 Click “OK”.

3.8.2 Create a Parameter Template from a Number

It is also possible to create a template from a portable device in the WinPDM.

1 Select the “Numbers” tab.


2 Mark the Number you want to use.
3 Right-click the Number and select “Use as template...”.
4 Enter a name for the template.
5 Click “OK”. The Edit template dialogue opens.
6 Continue with 4 to 5 in 3.8.1 Create a Parameter Template on page 26.

Note: When the Edit template window is opened from the "Use as template" command, an extra
drop-down list, "Select" is shown in the bottom left corner. This setting decides which
parameters that shall be copied from the Number. If "All parameters" is selected, the
synchronization time will be longer.

It is also possible to create a template from a device that is online but not stored in the database.
The template will contain all parameters for the device except for those that are Number
specific.

3.8.3 Rename a template

1 Select the "Templates" tab.


2 Select the template you want to rename.
3 In the Template menu, select "Rename...", or right-click and select "Rename...".
4 In the Rename template dialogue, enter a new name and click “OK”.

3.8.4 Copy a template

1 Select the "Templates" tab.


2 Select the template you want to copy.
3 In the Template menu, select "Copy..." or right-click and select "Copy...".
4 In the Copy template dialogue, enter a new name and click “OK”.

3.8.5 Edit a template

1 Select the "Templates" tab.


2 Select the template you want to edit.
3 In the Template menu, select "Edit..." or right-click and select "Edit...".
4 In the Edit template window, edit the parameters and click “OK”.

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3.8.6 Delete a template

1 Select the "Templates" tab.


2 Select the template you want to delete.
3 In the Template menu, select "Delete", or right-click and select "Delete", or press the
Delete button.
4 In the Delete template dialogue, click "Yes".

3.8.7 Upgrade a template

1 Select the "Templates" tab.


2 Select the template you want to upgrade.
3 In the Template menu, select "Upgrade..." or right-click and select "Upgrade...".
Figure 12.

Figure 22. The Upgrade template dialogue.

4 Select the parameter version to upgrade to and click "OK".

3.8.8 Apply a template

1 Select the "Templates" tab.


2 Select the template you want to use.
3 In the Template menu, select "Apply to..." or right-click and select "Apply to...".

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3.9 File management


This chapter covers File management for parameter definition files, software files, language
files (.lng) for devices.

Import and export of templates and numbers are described in 3.10 Import and Export on page
33. Import of language files (.xml) for WinPDM are described in 2.2.3 Language settings for
WinPDM Menues on page 7.
The parameter definition file holds the definitions of all parameters for a specific version of a
Number’s parameter set. Updated software and new parameter definition files for devices and
Numbers can be added to the WinPDM, see 3.9.3 Import Parameter Definition files on page 30.

If there is a naming conflict when importing, a warning message is displayed.

3.9.1 Definition File Version – Parameter Version

Both definition files and device software include parameters and are indicated by a version
number.

If a device associated to a Number is upgraded to a software supporting another parameter


version than the stored Number, it does not always demand a new definition file. An old
definition file can often be used, but if new parameters have been added in the new parameter
version these parameters will not be editable. The release note will tell you if a new definition
file is needed to match the new parameters. If the old definition file cannot be used, it will be
highlighted with red.

3.9.2 Import a Package File

A package file may include different types of files, such as software files, parameter definition
files and/or template files. If the package does not include a certain file, it can be imported
seperately. See 3.9.3 Import Parameter Definition files on page 30, 3.9.4 Import new Software
for Devices on page 30, and/or 3.10.2 Import Templates on page 33.

1 In the File menu, select “File management”.


2 Select the Parameter definition tab or Software tab and click “Add”.
3 Select the package file (.pkg) to be imported and click “Open”.
The files included in the package are now imported. If needed, select the Parameter definition
tab or Software tab to view the corresponding imported files (if any).

If template(s) has been imported, it can be viewed by clicking “Close“ and then selecting the
Template tab.

4 Click “Close”.

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3.9.3 Import Parameter Definition files

Tip: Parameter definition files (.def) are mainly included in package files (.pkg) distributed by
your supplier, see 3.9.2 Import a Package File on page 29.

1 In the File menu, select “File management”.


2 Select the Parameter definition tab and click “Add”.
3 Select the definition files to be imported and click “Open”.
Only files with a corresponding extension are shown, such as .def and .pkg.
4 Click “Close”.

Figure 23. File management window, Parameter definition tab

3.9.4 Import new Software for Devices

Tip: Software files (.bin) are mainly included in package files (.pkg) distributed by your
supplier, see 3.9.2 Import a Package File on page 29.
1 In the File menu, select “File management”.
2 Select the Software tab and click “Add”.
3 Select the software files to be imported and click “Open”.
Only files with a corresponding extension are shown, such as .bin and .pkg.
4 Click “Close”.

Figure 24. File management window, Software tab

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3.9.5 Import Language files for Devices

Note: To select the language to be used in the WinPDM, see 2.2.3 Language settings for
WinPDM Menues on page 7.

For adding a new language to a device, a language file (.lng) distributed by your supplier must
be imported to the WinPDM and then uploaded to the device.

1 In the File menu, select “File management”.


2 Select the "Language" tab and click “Add”.
3 Select the language files to be imported and click “Open”.
Only files with a corresponding extension are shown, such as .lng.
4 Click "Close".
5 To apply the language for a device, see 3.9.6 Upload a Language to Devices on page 31.

Figure 25. File management window, Language tab.

3.9.6 Upload a Language to Devices

It is possible to upload a language to portable devices that support Language Upload.

1 Select the “Devices” tab.


2 Select the device(s) to upload a language to. It is possible to select several devices, but
only devices of the same device type can be selected.
3 In the Device menu, select "Upload Language...”.

Figure 26. The Upload language dialogue.

4 If needed; import the language file (.lng) to be used by clicking “Import...”, locate the
file, and click “OK”.
5 In the Available files: drop-down list, select which language to upload.
6 Click "OK".

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3.9.7 Upgrade a Device with New Software

It is possible to upgrade the software in a device.

1 Select the “Devices” tab.


2 Connect a device to the PC.
3 Select the device. It is possible to select several devices, but only devices of the same
device type can be selected.
4 In the Device menu, select “Upgrade”.
Alternatively, right-click the device and choose “Upgrade”, double-click the desired
device, or click the “Upgrade” button in the toolbar.
Figure 13.

Figure 27. Upgrade dialogue

5 If needed; import the software file to be used by clicking “Import...”, locate the file and
click “OK”.
6 In the Available files: drop-down list, select the software to be uploaded.
7 Select software to be used and click “OK”.
The software will be downloaded to the device. A progress bar in the Status column for
the device shows the progress of the download.
To cancel the upgrade, click Device > “Cancel upgrade” in the menu. Alternatively,
right-click the device in the device list and select “Cancel upgrade”.
The device will restart automatically after a successful download.

3.9.8 Delete Parameter Definition Files

1 In the File menu, select“File management”.


2 Select the «Parameter definition» tab.
3 Select the definition files to be deleted.
4 Click “Delete”.
5 In the Delete files dialogue, click «Yes».
6 Click “Close”.

3.9.9 Delete Software

1 In the File menu, select “File management”.


2 Select the «Software» tab.
3 Select the software to be deleted.
4 Click “Delete”.
5 In the Delete files dialogue, click “Yes”.
6 Click “Close”.

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3.9.10 Delete Language File for Devices

Note: This applies to language files (.lng) for devices. Language files (.xml) for the WinPDM
menues are not deleted.

1 In the File menu, select “File management”


2 Select the “Language“ tab.
3 Select the Language to be deleted.
4 Click “Delete”.
5 In the Delete files dialogue, click “Yes”.
6 Click “Close”.

3.10 Import and Export


This section describes import and export of Numbers and templates.
Import and additional file handling of parameter definition files, software files and language
files (.lng) for devices are described in 3.9 File management on page 29. Import of language
files (.xml) for WinPDM are described in 2.2.3 Language settings for WinPDM Menues on page
7.

The purpose of exporting and importing Numbers and templates is to be able to move Numbers
and templates to another site or to use at a later time.

The parameter configuration in Numbers can be exported to a file. This file can be used by the
supplier to pre-program devices before delivery to the customer, and to share Numbers and
Templates with other WinPDMs.

3.10.1 Import Numbers

Updated Number files may be distributed by your supplier.

1 In the File menu, select “Import” > “Numbers...”.


2 Select the Number files to be imported (*.xcp) and click “Open”.
If there is a Number conflict when importing Numbers, the error message Number import
failed: Number already exists is displayed.

3.10.2 Import Templates

Updated Template files may be distributed by your supplier.

1 In the File menu, select “Import” > “Templates...”.


2 Select the Template files to be imported (*.tpl) and click “Open”.
If there is a naming conflict when importing a template, the new template is imported and a digit
within brackets is added after the name. The old template’s name is not affected.
For example:
Template MyHandset (old template).
Template MyHandset (2) (new tempalte).

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3.10.3 Export Numbers to a File

It is possible to configure Numbers for a site and export the settings to a file. One or several
Numbers can be selected.

The exported file can then be used when producing new devices for the customer.
Only Numbers stored in the database can be exported.

There is no restriction on device type when exporting.

1 Select the “Numbers” tab.


2 Select the Number (or Numbers).
3 In the Number menu, select “Export”.
4 Enter a file name for the Numbers (.xcp) and where to save the file and click “Save”.

3.10.4 Export Templates

It is possible to export template files. One or several templates can be exported.

1 Select the “Templates” tab.


2 Select the template (or templates) to be exported.
3 In the Template menu, select “Export...”.
4 Enter a file name for the templates (.tpl) and where to save the file and click “Save”.

3.11 Other Settings

3.11.1 Automatically enable and save device settings

By default, when a device logs in, it is automatically enabled and saved in the WinPDM
database. The Automatically enable new devices function shall normally be enabled.

To disable automatic enabling and saving of new devices, do as follows:

1 In the Options menu, select “Preferences”.


2 In the Preferences dialogue, clear "Automatically enable new devices" and click "OK".

3.11.2 PTT settings

In order to be able to establish PTT calls between devices, the PTT feature must be configured in
the WinPDM by entering a PTT prefix and a PTT list number.

Enter the PTT prefix

The PTT prefix defines the prefix number to call for the PTT conference:

1 Click on the VoIP tab,


2 Click on the NOE tab,
3 Click on PTT prefix,
4 Enter the PTT prefix number fot the PTT conference (0 to 22 characters)

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Enter the PTT list number

The PTT list number defines the list number in the group to use for the PTT conference.

After editing parameters:

1 Click on the VoIP tab,


2 Click on the NOE tab,
3 Click on PTT list number,
4 Enter the PTT list number.

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4 Administration

4.1 Data Backup


All settings in the WinPDM, such as the configuration, the sites and the templates are stored as
database files. It is recommended to do backups on a regular basis. Device software, definition
files, templates, devices and Numbers including parameters are included in the backup.

4.1.1 Backup WinPDM Database Files

1 Close the WinPDM.


2 The database files are saved in the WinPDM folder located in
Windows XP - C:\DOCUMENTS AND SETTINGS\<USER>\APPLICATION DATA\ASAB\
Windows Vista - C:\USERS\<USER>\APPDATA\ROAMING\ASAB\
3 Copy the WinPDM folder to, for example, a CD or a network drive.

4.1.2 Restore WinPDM Database Files

1 Close the WinPDM.


2 Retrieve the saved copy of the WinPDM folder.
3 Copy the WinPDM folder to
Windows XP - C:\DOCUMENTS AND SETTINGS\<USER>\APPLICATION DATA\ASAB\
Windows Vista -C:\USERS\<USER>\APPDATA\ROAMING\ASAB\

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5 Uninstall the WinPDM


1 In the Windows Start menu, select your WinPDM application.
2 Select Uninstall.
3 Open the Control Panel > Add or Remove Programs.
4 Mark “Unite Host Router” and click “Add/Remove”.

Note: The Unite Host Router may be used for other programs on your computer.

5 Unite Host Router may have left configuration files. If you want to remove these files
you can remove that folder.
6 Open the installation folder for the Unite Host Router, C:\Program Files\ASAB, and
remove the “Unite Host Router” folder manually.
Figure 14.

Figure 28. Selected elements in the installation folder.

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6 Troubleshooting
When troubleshooting the WinPDM, it is always a good idea to examine the log files, since they
provide additional information that may prove useful. When reporting an error to your supplier,
always include the appropriate log file.

Log files are stored under


C:\DOCUMENTS AND SETTINGS\<USER NAME>\APPLICATION DATA\ASAB\WINPDM\LOG
The log files are rotated every 10 MB and are time-stamped with 1 ms resolution.

The WinPDM does Not Start / Installation fails

To run the WinPDM, the computer must confirm to the requirements listed in 1.4 Requirements
on page 4. If you do not have the correct software versions installed, contact your system
administrator.
To install the WinPDM, you must have administrator rights on the computer. Contact your
system administrator if you are not able to install the WinPDM.

Firewall issues

Windows Firewall may alert you of “PMServer”, “CuspCsi”, “UspCsi”, “MwpCsi” and
“CuspSerialCSI”. You can ignore these security alerts, it will not affect the WinPDM, but then
the alerts will appear every time the WinPDM is started. A better way is to select “Continue
blocking” or “Unblock”.

No Indication of connected Device

If a device does not show up in WinPDM, make sure the device is properly connected, or try
disconnecting and reconnecting the device.

If a connected device does not show up as connected in the Devices view, the USB port may not
be configured correctly.

In Windows XP, open Windows Control Panel and select “System”. In the Hardware tab, select
“Device Manager”.

In Windows Vista, open Windows Control Panel. Select System and Security > Hardware and
Sound. Under Devices and Printers, select “Device Manager”.

If the device does not show up in the list (as an USB port), check the connection and reinstall
the drivers and/or software for the device.

Software in Device Not Recognised/Synchronization Fails

• A device might have software with a parameter set that is newer than the version recognised
by the WinPDM. The WinPDM will then be unable to send parameters to the device. The
symbol in the Parameters column for the selected device indicates that the synchronization
between the device and the WinPDM was not successful.
If this is the case, the WinPDM should be updated with new software and definition files
provided by your local supplier. See 3.9.3 Import Parameter Definition files on page 30.

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Display shows Probable cause Action or comment


Aborted 1) The handset’s hardware 1) Use another software
does not support the software version. Ask you supplier.
version you are trying to
downgrade to.

Parameter Conflict

If a device is detected and the same Number has been used by another device in the system there
will be a parameter conflict. A window dialog appears, asking the user to decide whether to use
the Number settings in WinPDM or the Number settings in the device.

One typical situation when this parameter conflict will occur is if a device’s hardware has been
replaced.

For example:

A replacement device has first been registered1 with the same Number as the damaged device.
When the replacement device is connected to the WinPDM, the WinPDM will warn for a
parameter conflict.

If “Device” is chosen in this situation, the phonebook belonging to the damaged device and
located in WinPDM will be deleted (and replaced with the empty phonebook in the replacement
device).

For more information about device replacement, see the User Manual or Configuration Manual
for respective device.

.
Figure 15.

Figure 29. Figure 18. Parameter conflict dialogue.

1.See the devive’s User Manual and Configuration Manual for more information how to register it.

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7 Related Documents

Configuration Manual, Alcatel-Lucent OmniTouch 8118/28 8AL90831AAAAed02


WLAN Handset

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Appendix A: WinPDM Keyboard Shortcuts


The following table shows the keyboard shortcuts that can be used in WinPDM.

A.1 General

Shortcut Description
Ctrl + H Open the File management window.
Ctrl + Tab Switch tab
Alt + F4 Close the application

A.2 Devices

Shortcut Description
Ctrl + N Add a new device
Enter Upgrade the selected device(s)
Delete Delete the selected device(s)
Ctrl + F Find a device
Ctrl + Enter Open the Properties window for the selected device

A.3 Numbers

Shortcut Description
Ctrl + N Add a new Number
Enter Edit the selected Number
Ctrl + C Copy the selected Number
F2 Rename the selected Number
Ctrl + S Save the selected Number to the database
Delete Delete the selected Number from the database
Ctrl + F Find a Number

A.4 Templates

Shortcut Description
Ctrl + N Add a new template
Enter Edit the selected template
Ctrl + C Copy the selected template
F2 Rename the selected template
Delete Delete the selected template
Ctrl + F Find a template

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Appendix B: File types


In this appendix, the different file extensions that are used in WinPDM are explained. System
files are not described.

File type Extension Description


Software file (devices) bin Software for devices
Parameter Definition file def Including all possible settings for a certain device
type for a certain version.
Language file lng, or xml Language file for portable devices or WinPDM.
Language file for WinPDM uses XML (eXtensible
Markup Language.).
Package file pkg Archive that can include different file types such as
parameter definition files (.def), software files (.bin)
and template files (.tpl).
Site file ste Storage for site specific data. These files may not be
edited manually.
Used only by WinPDM Windows Version.
Template file tpl Contains one or more exported templates.
Number file xcp Exported Numbers.

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Index
A
Assign a Number 24
Associate a Number 20
C
colour coding 9
D
database 1
description of selected parameter 19
E
error 37
F
Factory reset 25
File management 29
firewall 6, 37
G
GUI 1
I
Import and Export 33
J
JRE 1
L
Language file 1
Languages 31
M
Messenger 1
N
Number 1, 5
P
Package file 1, 5
Parameter definition file 5
parameter definition file 1, 29
parameters 4
PDM 1
Portable device 1
Properties 25
R
replace 24
RS232 1
S
security alert 37
site database 4, 13, 23, 35
software 9–10, 32
T
Tabs 5
U
USB port 1, 4, 37
W
WiFi 1

01 february 2011 43

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