Chapter 1 Formulation
Chapter 1 Formulation
Sonia REBAI
Tunis Business School
University of Tunis
The first step in the decision analysis process is the problem formulation. We
begin with a verbal statement of the problem. We then identify the following
elements:
university degree, one may get a good job that can generate a high
salary which can improve the quality of life of the DM. Hence,
such an objective?
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Identifying alternatives
Once the decision situation is clearly identified and the objectives are
adequately set, one may attempt to discover and create alternatives.
• The DM should make sure that the identified actions would serve the
final objective(s) either directly or indirectly.
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• Among possible actions to consider:
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• In complex situations, some alternatives are less obvious to identify. It is
the case where alternatives are of technical nature: legal procedures,
financial solutions, reforms, engineering methods, medical procedures.
These would be obtained by consulting the right experts.
• Other alternatives may be less technical yet require deep thinking. These
may be identified by calling for meetings, to take more time to think, to
employ competencies & know-how. Among scientific tools used are
creativity, checklists, brainstorming.
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Environment of the decision problem
The decision problem environment can be identified through the level of
knowledge of the states of nature. Three levels can be distinguished.
More information
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ü Uncertainty
It reflects the extreme case where situations are out of the control of the decision-
maker without knowledge on the likelihood of their occurrence
ü Risk
The available information is used to assess a probability distribution of the
occurrences of the situations that are out of the control of the DM
ü Certainty
Another extreme case where all outcomes of the decision problem are
known beforehand.
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In general, it is not necessary that the problem falls in one of the three
cases above. However, the modeling approach would dictate the
environment as a choice such as investigating the uncertainty or totally
neglecting it.
Uncertain Environment
Risky Environment
Deterministic
Environment
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Example 1
A company manufacturing electronic components realizes that the computer market
grow rapidly. It has reached the maximum of its production for the moment and can no
longer meet any additional demand.
The managers, whose policy is to satisfy the demand, are considering the opportunity of
purchasing a machine from two preselected ones or or move towards subcontracting.
The possible results in million TD are estimated as follows:
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Ø To structure the decision problem, a graph called a decision tree can
be used.
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Solving the Decision Problem
• Solving the decision problem by identifying the optimal set of actions to
take is usually obtained through backward iterations
• Calculations are usually simple and mostly performed through software
packages such as:
ü Expert Choice
ü Logical Decisions
ü Decision Tools
ü Tree Plan
ü Supertree 18
Sensitivity Analysis
• Once the problem is solved, sensitivity analysis is performed to answer
“What if” questions
• One should find out if a minor change in the problem inputs would make
significant change in the solution
• In such a case, one should carefully re-evaluate sensitive parameters (for
which a small change may result in a change in the solution)
• Sensitivity analysis may help the DM feel the need to redefine objectives
or to reconsider alternatives leading to a more structured model
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• After several iterations of revising the decision model, the DM may reach
a more adequate structure or more pertinent solution
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