Chaitanya Udagandla +91-9381716025

Technical Lead Chaitanyau1221@gmail.com

Professional Summary:
• A successful IT professional with 11.5+ years of experience in Mainframe systems
and Knowledge in an Integrated platforms.
• In-depth knowledge in the projects like development, Maintenance, and support.
• Comprehensive experience in Analysis, Design and Development.
• Extensive working experience on Agile methodology using JIRA, Rally.
• Highly flexible and capable of learning new applications. Well versed with business
analysis and any new requirement analysis.
• Expertise in Analysis, Design, Coding, Testing, Documenting, and executing projects.
• Have excellent communication skills, work ethics and abilities to work well in a
team or individual environment.

Technical Skills:

Operating System : MVS, Z/OS, Windows

Programming Languages : COBOL, JCL
Data Access Method : VSAM
Database : DB2, My SQL
OLTP : CICS
Version Controlled Tools : Endeavor, Changeman, Git-hub, Jenkins
Testing Tools : Data Studio, My SQL studio, SoapUI, Postman
Tools and Utilities : File Manager, File Aid, SPUFI, QMF, Rally, JIRA

Experience Details:

• Working as a Senior Associate/Technical Lead in Cognizant Technology Solutions,

from Jan 2021 to Nov 23.
• Working as a Senior Software Associate in Trianz Technology Solutions, from April
2019 to Dec 2020 to till date.
• Worked as a Senior Software Associate in Virtusa Polaris, from Jan 2016 to April
2019.
• Worked as a Senior Associate in LNT Technologies from Dec 2013 to Sep 2015.
• Worked as a Member Technical in ADP Pvt. Ltd from June 2012 to Dec 2013.

Educational Qualification:

Master of Computer Applications(M.C.A) from D.R.W college, Gudur affiliated to S.V.University,

Tirupati(2008-2011)
Work Experiences:

Experience at Cognizant Technologies

PROJECT #6: -AIG-Sync Claims-BAU (April 2023 to Nov 23)

Currently working for One Claim Application as part of BAU- NAM.

One claim application is a web-based application used to integrate all the legacy claim
applications differently for each country and across Europe, APAC and NAM into a single
based application. The architecture of the application is cake layered and each layer is
handled by different teams. One claim application is designed and developed into three
layers. One claim Front-End (OCFE), One Claim Application interface (OCAI) and One Claim
Delegated Service (OCDS).

OCDS maintains list of reusable components that acts as interface between One-
Claim application and Domestic Claims Batch (DCB). Components are developed in
mainframe technology to maintain all the Functionalities, business core logics, validations
and Database to store all the claims, Financials information in the system. All the financials
process in the nightly batch cycle and disburses the payments to other streams like banks,
CDCS etc.

Responsibilities:

 Need to analyze the root cause for the INC# or Defect.

 Need to fix the issue if code changes are required.
 Supporting on the test data setup to till PROD deployment and post deployment.

PROJECT #5: -One Claim Application- Monocle Application Decommission (April 2023 to
Aug 2023)

Monocle is the Legacy Application and set for decommission.

Responsibilities:

 Once all the business approvals are in place, we need to complete the Task’s listed
by the Gear# application team.
 Need to co-ordinate with different teams like MW team, Devops Team, Service now
teams etc.
 Finally need to attach all the evidences against to each task and has to submit the
request to Gear Application Team for review.
 Need to drive the calls for clarifications.
PROJECT #4: -AIG Claims Rationalization- App Modernization-PNC (March 2022 to April
2023)

Project Description: App Mod Rationalization project is intended to integrate all the Legacy
applications into the single platform.

PNC is the Legacy application, to file the claims against the policies and coverages
from the Host Applications. As part of App Mod, these applications have been integrated
with One Claim Application.

Environment: COBOL, JCL, DB2, SQL Stored Procedures, VSAM, SPUFI

Responsibilities:

 Project follows Agile Methodology. So, Involved in Sprint planning and Sprint
grooming sessions.
 Collaborated with across teams and applications on the requirements and analyzed
the Impacts of each functionality and all other Legacy applications.
 Created Stored procedures (COBOL Programs) as per the business requirement
 Generated the reports to check the usage statistics of the application, upon client
requirement.
 Performed gap analysis between Legacy applications & One Claim Application
 Proactively worked on existing production defects, analyzed the root cause, and
fixed the code as needed.
 Accomplished each requirement/user story with great architectural design and
implementation.
 Re- designed the functionalities like NASH, Financial Module and Retrieval of
rest API Services (view functionality) to the best my knowledge and Experience.
 Re- designed the functionalities like AIA codes, Claim Assignment, Financial
Module for SCS Application.
 Supported additional time to complete the deliverables on time.
 Supported to the QA Team by providing the test data without fail.
 Proactively supported for PROD release activities like implementation planning,
build preparation, production deployments and postproduction deployments.
 Working on Change requests from client/ customer, doing impact analysis,
providing techno-functional solutions, getting them approved, coding, testing
and testing support

PROJECT #3: -AIG Claims Rationalization- App Mod: SCS Decommission (Jan 2022 to Mar
2022)

Project Description: SCS is the legacy Application and as part of App Modernization this
application is set for decommission, after Integration with One-Claim.

Responsibilities:
  Once all the business approvals are in place, we need to complete the Task’s listed
by the Gear# application team.
 Need to co-ordinate with teams according to each task like MW team, Devops Team,
Service now teams etc..
 Finally need to attach all the evidence against to each task and has to submit the
request to
 Need to drive the calls for clarifications.

PROJECT #2: -AIG Claims Rationalization- App Mod: Decommission of TELECLM PARSERS
(July 2021 to Dec 2021)

Project Description: 800-Teleclm Parsers is a legacy Application and as part of App

Modernization this application was planned to decommission and changed the ownership
to DCB.

As part of decommission activities, we Identified the inactive components at OCDS

layer and archived them successfully in the PROD region. To know the impact of other
Applications, an Integration test has been performed in all the non-prod regions. And then
finally decommissioned successfully these application as per the checklist.

Environment: Endevor, Mainframe Platform

Responsibilities:

 Worked on Agile based iterations and involved in Sprint planning and Sprint
grooming sessions for QA Regression testing.
 Played a Lead role. Handled the scrum calls with clients and QA Team
 Collaborated with all other teams to resolve the QA defects on priority.
 Supported additional time to complete the deliverables at on-time.
 Retrieved all the Inactive components in PROD region and all other regions to
PDS files before archiving from Endevor.
 Collaborated and worked with all respective teams/ members to complete each
decommission task as per the decommission checklist.

PROJECT #1: -AIG Claims Rationalization- App Modernization-SCS (Jan2021 to Jan 2022)

Project Description: App Mod Rationalization project is intended to integrate all the Legacy
applications into the single platform.

SCS is the Legacy application, to file the Severity claims against the policies and
coverages from the Host Application. As part of App Mod, this application has been
integrated with One Claim Application.

Environment: COBOL, JCL, DB2, SQL Stored Procedures, VSAM, SPUFI

Responsibilities:

 Project follows Agile Methodology. So, Involved in Sprint planning and Sprint
grooming sessions.
 Collaborated with across teams and applications on the requirements and
analyzed the Impacts of each functionality and all other Legacy applications.
 Created Stored procedures (COBOL Programs) as per the business requirement.
 Generated the reports to check the usage statistics of the application, upon client
requirement.
 Performed gap analysis between Legacy applications & One Claim Application
 Proactively worked on existing production defects, analyzed the root cause, and
fixed the code as needed.
 Accomplished each requirement/user story with great architectural design and
implementation.
 Re- designed the functionalities like NASH, Financial Module and Retrieval of
rest API Services (view functionality) to the best my knowledge and Experience.
 Re- designed the functionalities like AIA codes, Claim Assignment, Financial
Module for SCS Application.
 Supported additional time to complete the deliverables on time.
 Supported to the QA Team by providing the test data without fail.
 Proactively supported for PROD release activities like implementation planning,
build preparation, production deployments and postproduction deployments.
 Working on Change requests from client/ customer, doing impact analysis,
providing techno-functional solutions, getting them approved, coding, testing,
and testing support.

Experience at Trianz Holdings (APRIL 2019 to Dec 2020)

LM-Liberty Mutual Insurance PROD Support and Enhancement

Project Description: LM is an Insurance and an integrated application with other Financial

applications like CORP TAX, Finance, SPS claims, legal Billing and SMO. Mainframe is acting
as a backend and middleware between other applications.

SPS team creates the claims and sends the feed of Financial and claim data for
further processing to SMO team. SMO team sends the Payments to TDU (Treasury
Disbursement unit). Nightly batch triggers from ESP and process the cycle and send the
data to next down stream’s

Environment: COBOL, JCL, VSAM, SPUFI, ESP Workstation

Responsibilities:

 Working on production incidents, analyzing the root cause, determining if code fix is
needed and doing impact analysis of the proposed code fix
  Closely monitoring the nightly production cycles. If any issues or failures occur. We
need to fix the issue within SLA time.
 Working on Change requests from client/ customer, doing impact analysis,
providing techno-functional solutions, getting them approved, coding, testing and
deployment support.

Experience at Virtusa (OCT 2016 to APRIL 2019)

PROJECT #1: - AIG, OCDS - Support and Enhancement

Project Description: One claim application is a web-based application used to integrate
all the legacy claim applications differently for each country and across Europe, APAC and
NAM into a single based application. The architecture of the application is cake layered and
each layer is handled by different teams. One claim application is designed and developed
into three layers. One claim Front-End (OCFE), One Claim Application interface (OCAI) and
One Claim Delegated Service (OCDS)

OCDS maintains list of reusable components that acts as interface between One
Claim application and Domestic Claims Batch (DCB). Components are developed in
mainframe technology to maintain all the Functionalities, business core logics, validations
and Database to store all the claims information in the system.

Environment: COBOL, JCL, DB2, SQL Stored Procedures, VSAM, SPUFI

Responsibilities:

 Created Stored procedures as part of Legacy Claims Integration into One Claim
 Performed gap analysis between Legacy applications & One Claim
 Working on production incidents, analyzing the root cause, determining if code fix is
needed and doing impact analysis of the proposed code fix
 Providing estimates for code fix, coding, testing, support for testing teams
 Closely monitoring SONIC for production incidents assigned to the team
 Release implementation planning, build preparation, production implementation,
post implementation support
 Working on Change requests from client/ customer, doing impact analysis,
providing techno-functional solutions, getting them approved, coding, testing and
testing support.

Experience IN LNT (DEC 2013 to SEP 2015)

PROJECT #1: - Ingram Micro's-Impulse, Support and Enhancement

Project Description: Ingram Micro’s Order Management system plays a critical role in
facilitating the business. This is the starting point of Ingram’s business process for
established customers with Ingram. It is a collection of applications which are referred as
“Impulse”.

Environment: COBOL, JCL, DB2, VSAM, CICS, File-aid, QMF, SPUFI, Control-M

Impulse supports order management activities in all Ingram Micro regional markets
including North America, Europe, Asia-Pacific and Latin America. Impulse supports an
average of 120,000 orders a day. This comprehensive system supports all aspects of pre
and post-order processing.
 Pre-order processing
 Order Processing
 Post-Order Processing
 Batch Processing including but not limited to

Recalibrating customer accounts receivable balances.

Updating sales history.
Processing back orders.
Generating customer specific price files.
Allocation of product to open orders.
Order confirmation.
Generating customer invoices

Responsibilities: Senior developer with below responsibilities

As part of Development and Maintenance of Impulse System, I was involved in the

following activities:
 Acted as a primary responsible person in the team.
 Proactively accepted the incidents to find out the solutions within SLA time.
 Identified the scope of the issue, whether it belongs to Impulse or not.
 Worked closely with clients for clarifications on the incidents.
 Fixed bug issues as earliest, It helped on the impact of business and stabilization of
the Application.
 Involved in Status Meetings with counter parts.
 Provided the best solutions to the client.

Experience IN ADP PVT LTD (Jun 2012 to DEC 2013)

PROJECT #1: - Tax and compliance- Output Verification System (June 2012 to Dec
2013)

Project Description: OVS System is developed to maintain all the data of a client
(employer), which is going out of the door. Then the data is used to report on the quarterly
form of a specific jurisdiction (state) in the closed year/quarter and for future reference. The
clients or an end users and UI users can easily access the data ‘N’ no. of times.

Responsibilities: As part of Development of different applications, I was involved in the

following activities:

 Understanding the new business proposal.

 Understanding the technical specs before code development and changes.
 Analyzed all the core business logic of existing system.
 Proposed the new design to build COBOL+DB2 application.
 Database Models and Schemas as a means of capturing data.
 was involved in reducing the complexity of project, best logic, best designing etc.
 Based on LLD and Program Specs, coding batch and online programs.
 Modified the existing components like copy books, file lengths, fields, sorting
techniques etc....
 Identified the production abends while working or analyzing the tasks and resolved
proactively.
 Involved in peer Reviews.
 Writing unit test cases for each of the component.
 Preparing test data for Unit testing.
 Involved in Unit testing of batch jobs.
 While performing unit testing, capturing unit test results along with screen shots.
 Updating defect tracker with the defects.

Date: Place: Hyderabad