Empowering

Indonesia’s
Restaurant
Industry
2022 | Company Profile
Table of Introduction Our Solutions
01 06

02
What We Do 07
Our Products
Content 03
Our Journey 08
Our Clients
04
Our Ecosystem 09
Our Founders

Table of Content
05
The Problem 10
What Do They Say

ESB Company Profile 2022

2
We understand how hassle
managing restaurants, but we
have the solutions for you!

Introduction
Let ESB take care of it while
you can focus on things to grow
your restaurant business.

ESB Company Profile 2022

3
Smart, Efficient Technology
to Help Manage and Grow
Your Restaurant Business

What We Do
Our ecosystem enables restaurants to improve efficiency and
provide a pleasant experience for their customers.

ESB Company Profile 2022

4
Our
Ecosystem Well-planned resource management, balanced work distribution,
full integration among customer-outlet-HQ-supplier, and much more.

Our ecosystem enables restaurants Our suite of software ecosystem utilises the best practices from professional restaurateurs,
is continually improved upon, and readily affordable even for SMEs scale. ESB’s ecosystem
to improve efficiency and provide is designed to cater for everyone in a restaurant ecosystem, from customers, outlet staffs,
a pleasant experience for back office staffs, vendors, and ultimately the owner(s).
their customers. See how our technology revolutionises day-to-day restaurant operations below:

Ordering Kiosk

Kitchen Display
No Installation POS Hybrid
Ordering Technology

Our Ecosystem
1. Dine-in Customer Display &
2. Take away Waiter Bell
3. Delivery
4. Pick up/ Order Ahead

In-house/Third-Party
Delivery Apps

Loyalty
Program

Artificial Supply Chain Full ERP Banking

Intelligence Dasboard / System API
Supply Chain API

ESB Company Profile 2022

Financing Function Business
(loan) / Financing API Intelligence

7
Solving Problems in
the Restaurant Industry
Doing business in such a competitive Restaurateurs may lose 10% or more of their potential revenue due to operational efficiencies.
These are the 3 areas we will improve upon:
industry requires restaurateurs to
adapt with current technological
developments while simultaneously
improving their business efficiency.
While restaurant market continue to display significant
growth across years, the increasingly abundant new
restaurants and the increase of both raw material
price and basic salary has continued to curb net

The Problem
profit margin in the industry. We offer restaurateurs
a chance to overcome this hurdle by improving
efficiency while boosting sales; thus more profit!
Order & Outlet HQ & Operational Purchase & Vendor
Management Management Management
• Overstaffing Manual reconciliation, reporting, • Corruption windows
• Long queue and control usually requires • Untraceable changes in supplier
• Digital fatigue more staffs, but these functions price

ESB Company Profile 2022

can be automatised • Invoice disputes & dishonest
suppliers

Solve all these using our technologies and gain more profit!
8
How We Can
We understand your problems, and worry not, we have the solutions for you!
Allow us to take care on the things we do best, and you can focus on the things you do best:
operate and grow your restaurant business.

Help Solving A no-installation ordering app that provides

convenience to customers, while minimising
A state-of-the-art ERP system that ensures
efficiency and prevents fraud while

Your Problem
the headcount required in your restaurant. ensuring staff compliances.
This ordering app can also be embedded to
your own custom app. A fully-integrated platform with a
centralised access to manage entire

Our Solutions
Various automatic ordering and payment restaurant’s business flows will help
Our All-In-One Restaurant Technology methods in kiosks provide extra convenience saving time and resource in
integrates ordering, payment, outlet for both customers and business owners. day-to-day operations.

management, business management, The performance of POS, both online and Continuous innovation and development.
financial management, and offline, ensures a consistent operational We are proud to be able to built this

inventory management. process for restaurants. ecosystem only in 2 years and we never
stop improving it!
An advanced yet user-friendly restaurant
management system that will set a high Easily integrated into other systems

ESB Company Profile 2022

standard for high-quality, automated or programs.
services in restaurants.

9
Profit up to 2x? Can!

30 %++
45,8 %
13,5 %++

Our Solutions
Reduce Your Increase Increase
Operational Costs Restaurant Income Order Quantity

Using data repost and ESB analysis help From the result of ESB’s internal data With the ESB technology ecosystem
reduce operating costs. with merchants, their sales increased through ESB Order, there was a 13,5%
while usisng ESB technology. increase in orders.

ESB Company Profile 2022

10
Our Products
The All-in-One Integrated Restaurant Technology

ESB POS is an Integrated, Hybrid Online Cashier Software

Our Products
that connects ordering, kitchen, food runner, cashier, and
customer data into 1 seamless semi/fully-automated flow.
Experience a smooth operational experience with ESB POS.

ESB Company Profile 2022

11
The All-in-One Integrated Restaurant Technology

ESB POSLite is a smart cashier application designed

specifically for MSMEs (UMKM). ESB POSLite assists in

Our Products
automating report functions (such as sales, best-selling
menus, peak hours) for your operational needs.
ESB POSLite can easily be operated from your tablet or

ESB Company Profile 2022

12
The All-in-One Integrated Restaurant Technology

ESB Order is a simple ordering application that doesn’t

need installation. ESB Order enables your restaurant
to have Online Restaurants with Ordering Mode:

Our Products
Dine in, Takeaway, and Delivery.

Our strong points include, but not limited to:

• Efficient serving time
• Multiple courier options
• Staff efficiency
• No-queue ordering

ESB Company Profile 2022

Scan + Order + Pay • Digital menu

13
Our Products
The All-in-One Integrated Restaurant Technology

ESB Core is an ERP (Enterprise Resource Planning)

software that helps you automate the entire daily business

Our Products
processes of your restaurant. ESB Core is equipped
with powerful business tools to handle your inventory,
accounting, and reporting needs that has been integrated
to the Banking API.

ESB Company Profile 2022

14
Our Products
The All-in-One Integrated Restaurant Technology

ESB Goods is a B2B marketplace that aims to help

Our Products
restaurateurs in procuring goods transparently and
efficiently through multiple devices. ESB Goods is also
integrated with ESB Core to streamline stock monitoring
and raw material ordering processes.

ESB Company Profile 2022

15
Our Products
The All-in-One Integrated Restaurant Technology

iPad 4:20 AM

Dalam Proses Nomor Antrian Selesai

Dewi Yuliana Muhammad Satria P...

9
5 Grab 9 Grab

4 Julis 10 Pesanan Selesai

120
Sabrina
ESB Lounge is a queue management system integrated

Our Products
Shopee Food

119 Yurry with an online cashier software (ESB POS) and kitchen
Muhammad Satria Pandji Victory
· Dine In (Inclusive) ·
118 Pesanan Selesai
management system (ESB Kitchen) to streamline
Pesanan Anda Sudah Siap!
operations relating to ordering and order queuing
in restaurants.
1 Antrian Dalam Proses

ESB Company Profile 2022

16
Our Products
The All-in-One Integrated Restaurant Technology

iPad 10:00 AM
Order Display System | Kitchen
History
Tue, 7 Dec 2021 10:00:38

Queue: 1 Quick Service Queue: 3 Table Queue: 4 Table

A6 A1
09:54:55 | Dandy 09:58:16 | Dandy 09:59:13 | Dandy
Quick Service (Gofood) Dine In (Gofood) Dine In (Dine In MAX)

Notes: Widya

05:42 02:21 01:24

1 x Sandwich Ayam 1 x Nasi Putih 1 x Sandwich Babi

ESB Kitchen is a Kitchen Display System (KDS) designed to

Our Products
1 x SOTO AYAM 1 x Tuna Wheat Bread 1 x Sandwich Ayam
+ Extra 1 x Kopi Hitam Honey
1 x Nasi Putih

1 x Air Mineral
1 x Menu suka suka 1 x Menu suka suka
simplify order management, order creation, and customer
order monitoring. Ensure an efficient restaurant kitchen
Visit Purpose
(LTH) DINE IN (MS) Delivery Delivery Dine In MAX Gofood Grabfood Shopee food Takeaway
Dandy Kitchen Branch | v.1.4.0
Multi Stations operation using our ESB Kitchen system.

ESB Company Profile 2022

17
Our Products
The All-in-One Integrated Restaurant Technology

ESB Book is a table reservation application aimed at

Our Products
providing customers with a seamless, enjoyable dine-in
experience. ESB Book is directly integrated with both
ESB POS and ESB Kitchen.

ESB Company Profile 2022

18
Our Products
The All-in-One Integrated Restaurant Technology

ESB Loop is our smart solution in building your own

Our Products
customer loyalty. With ESB Loop, you can operate
your own loyalty program in full integration with
our smart cashier technologies, ESB POS and
ESB POSLite.

ESB Company Profile 2022

19
Our Products
The All-in-One Integrated Restaurant Technology

ESB Kiosk is an interactive kiosk software that supports

Our Products
a seamless ordering and payment flow of restaurant menus
at customer’s will. This solution works best in restaurants
and food courts sporting multiple food stalls.

ESB Company Profile 2022

20
Our Clients
ESB has been trusted to support many enterprise
level brands in Indonesia

Our Clients
ESB Company Profile 2022
21
Our Clients
Not only enterprises level, but also in MSME’s level

Our Clients
ESB Company Profile 2022
22
What Do
They Say?
See what our clients have to say about our

What Do They Say

All-in-One Restaurant Technology,
that integrates ordering, payment, outlet “I find ESB’s technology very suitable for multi-store “In managing multiple brands with more than 50
management, business management, financial restaurants and franchises. I can easily monitor my outlets, we need a suite of integrated softwares that
management, and inventory management. outlets’ performances straight from my phone. As ESB’s simplify our business operations. ESB provides a level
integration and comprehensiveness is specifically of integrations found nowhere else in other ‘integrated’
tailored for the restaurant industry, we can easily softwares. This ecosystem provided by ESB allows us to
implement ESB’s technologies without much hassle. use a world-class technology at minimum investment.”
Thus, we can save time in adjusting the softwares.”

Stanley Marcellius Steven Johnsons

ESB Company Profile 2022

Director of Thai Street, Koba Group Director of BOGA Group, Sushi Tei Group - Surabaya

24
Join other leading restaurateurs in entrusting ESB to
empower your restaurants

Achieve efficiency
Enjoy greater profit
Find your solace in knowing that your business is in good hands, and will deliver
a consistently high-quality experience across all locations without sacrificing
your profit margin

 Ruko Paramount Center II Blok B/8,

Jl. CBD Gading Serpong,
Tangerang 15810 Indonesia
 care@esb.co.id
 +6221 5568 0803

esb.co.id