Business Ethics - Urmi

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Business Ethics

 Product Liability Doctrines


Product liability doctrines are legal principles that determine the liability of
manufacturers, distributors, and sellers for injuries or damages caused by defective
products. These doctrines provide avenues for individuals to seek compensation
when they suffer harm due to a faulty product. Here's an explanation of four
important product liability doctrines:

Privity of Contract:

Historically, legal actions for defective products were limited to the parties who
had a direct contractual relationship with each other, known as privity of
contract.Privity of contract required that a legal relationship existed between the
injured party and the party responsible for the defect (usually the manufacturer or
seller). If there was no contractual relationship, it was challenging for the injured
party to bring a lawsuit.However, many jurisdictions have relaxed the privity
requirement, allowing injured parties who lack a direct contractual relationship to
pursue product liability claims.

Negligence:

Negligence is a common legal theory in product liability cases. It involves


proving that the manufacturer, distributor, or seller failed to exercise reasonable care
in designing, manufacturing, or selling a product, and that this failure resulted in
harm to the consumer.To establish negligence, the injured party typically needs to
demonstrate the existence of a duty of care, a breach of that duty, causation (the
breach caused the harm), and actual damages.

Strict Liability:

Strict liability is a legal doctrine that holds manufacturers and sellers responsible
for injuries caused by defective products, regardless of whether they were
negligent.Unlike negligence, strict liability does not require proving fault or
negligence on the part of the manufacturer or seller. Instead, the focus is on the
defect itself and the harm it caused.Strict liability is often easier for plaintiffs to
establish because they don't need to prove that the defendant was negligent; they
only need to show that the product was defective and that the defect caused harm.
Absolute Liability:

Absolute liability is a concept that holds a party strictly liable for harm caused
by an ultra-hazardous or abnormally dangerous activity or product, regardless of
fault or negligence.This doctrine is less common and is typically applied in situations
involving inherently dangerous products or activities where the risks are so high that
the responsible party is held strictly liable for any resulting harm.The concept of
absolute liability is often associated with certain hazardous substances, explosives, or
activities that pose a significant risk to public safety.

 E-commerce and Product Liability:


E-commerce and product liability are interconnected in the context of online
retail. Product liability refers to the legal responsibility of manufacturers, distributors,
and sellers for any injuries or damages caused by their products to consumers. In the
realm of e-commerce, where transactions occur online, several factors come into
play concerning product liability.

Here are some key considerations:

Manufacturer and Seller Responsibility:In traditional retail, manufacturers and


sellers are held responsible for defective products. In e-commerce, the same
principles apply. Online platforms, as well as individual sellers, may be held liable for
faulty or unsafe products they sell.

Supply Chain Challenges:E-commerce often involves a complex supply chain with


various parties involved in the production and distribution of goods. Identifying the
responsible party in case of a defective product can be more challenging in the online
environment.

Third-Party Sellers:Many e-commerce platforms allow third-party sellers to


operate on their platforms. In such cases, questions of liability may arise. The
platform itself may not manufacture Online retailers must provide accurate and
sufficient information about the products they sell. Clear and conspicuous product
descriptions, warnings, and disclaimers can help mitigate liability issues. Failing to
provide accurate information may result in legal consequences.
Consumer Reviews and Ratings:User-generated content, such as reviews
and ratings, can impact the perception of a product. E-commerce platforms need to
have systems in place to monitor and address concerns raised by consumers.
Ignoring or not acting upon valid complaints could increase liability.

International Jurisdiction:E-commerce operates on a global scale, and products


may be sold and shipped across borders. This can complicate matters when it comes
to determining the jurisdiction and applicable laws in case of a product liability issue.

Product Recalls :In the event of a product recall, e-commerce platforms need
efficient mechanisms to communicate with affected customers. The challenge lies in
reaching customers who may have purchased the product from various locations and
may not be easily identifiable.

Insurance and Risk Management:E-commerce businesses should have appropriate


insurance coverage and risk management strategies to handle potential product
liability claims. This involves understanding the risks associated with the types of
products being sold and the potential impact on consumers.

Compliance with Regulations:E-commerce businesses must stay abreast of


product safety regulations and compliance standards in the regions where they
operate. Failure to adhere to these regulations can result in legal consequences.

Thank You

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