Processes 09 00381
Processes 09 00381
Processes 09 00381
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Abstract: The paper analyzes issues related to production processes in learning organizations using
innovative solutions based on the Industry 4.0 paradigm. This study was realized by surveys
and observation of companies operating in the energy and food sectors. These are sectors that
in recent years have started to intensively implement innovative solutions and are undergoing a
transformation towards an intelligent (digital) enterprise, which uses virtual reality, supported by
effectively controlling the non-player characters (NPCs). The presented examples can be inspiration
for chief executive officer (CEOs), chief operating officers (COOs), and chief information officers
(CIOs), the people managing companies for investment in innovative solutions. The implementation
of Industry 4.0 solutions, as well as new machines design according state-of-the-art achievements
of mechanical engineering rules, will allow companies to implement new products, achieve better
results (e.g., more products with lower production cost), increase operational efficiency (e.g., lower
energy and water consumption), and meet environmental requirements (e.g., reduce CO2 emission,
introduce zero-emission energy production).
Keywords: production processes; Industry 4.0; learning organization; machine to machine; circular
economy; energy industry; food industry; mechanical engineering
Citation: Borowski, P.F. Innovative
Processes in Managing an Enterprise
from the Energy and Food Sector in
the Era of Industry 4.0. Processes 2021,
9, 381. https://doi.org/
1. Introduction
10.3390/pr9020381 The current industrial revolution aims to transform global economies by influencing
issues such as process automation and the introduction of innovative technologies in
Academic Editors: Luis Puigjaner and companies based on the Internet of Things, machine learning, and blurring the boundaries
Fernando V. Lima between the digital and analog world. The combination of production machines with
Received: 30 December 2020 digital technologies allows the entire system, including employees, to efficiently transfer
Accepted: 12 February 2021 information relevant to each other at every stage of production. As a result of these
Published: 19 February 2021 activities, the production efficiency increases, because all data are transferred immediately
and their transfer is independent of each other.
Publisher’s Note: MDPI stays neutral The paper presents the processes taking place in companies in the energy and food
with regard to jurisdictional claims in
sector, which use elements of the Industry 4.0 paradigm, such as machine learning, Internet
published maps and institutional affil-
of Things, Big Data, or augmented reality. The example of an energy company shows how
iations.
the latest technological solutions are used to meet the challenges of modern energy in the
four main groups of processes: mining, production, distribution, and sale. The example
of a food company shows how new technological development and new solutions enable
the production of products with an increasingly higher level of added value, and how,
Copyright: © 2021 by the author. for example, augmented reality increases production efficiency, ensuring a higher level of
Licensee MDPI, Basel, Switzerland. production or services.
This article is an open access article In recent years, more and more research has been conducted in the field of adaptability
distributed under the terms and
of enterprises to the market environment, adaptation of production processes in the context
conditions of the Creative Commons
of sustainable development, and implementation of innovative solutions in conjunction
Attribution (CC BY) license (https://
with artificial intelligence and augmented reality [1,2]. It is extremely important to un-
creativecommons.org/licenses/by/
dertake activities in the field of scientific research and to introduce advanced solutions
4.0/).
Table 1. Cont.
the biases adopted during the algorithm development process or bias in the training data.
Another threat related to artificial intelligence is the lack of transparency about what data is
processed, through which process and who is responsible when the system makes decisions
based on algorithms that artificial intelligence has developed itself. The occurrence of
errors in AI has become the reason why many guidelines, reports, and scientific papers on
ethics in artificial intelligence have been written in the last few years [31,32].
Predictive analysis algorithms can be used to detect potential malfunctions in engines,
turbines, hydraulics, and other equipment, for example by analyzing an oil sample. Com-
bined with the experience of analysts, machine learning has become indispensable for
the maintenance and service life of equipment in manufacturing companies. The ability
to accurately track machine operation and predict the possibility of failure before it ac-
tually occurs is a significant help for manufacturers to increase OEE (overall equipment
effectiveness) and contribute to cost reduction and time wastage. Prediction models are
created by leveraging statistical techniques, machine learning (ML), or data mining to
extract behavioral patterns [33].
The switch to this type of activity paves the way for new and innovative business
models, products, and services. In addition, machine learning allows you to speed up
business processes and provide better customer service. Machine learning is recognized
as one of the most important application areas in the era of unprecedented technological
development, and its adoption is gaining momentum in almost all industries [34]. Machine
learning ranges from face recognition to self-driving cars, and from speech recognition
to introduction. Machine learning can be thought of as computational techniques for
Processes 2021, 9, x FOR PEER REVIEW learning probability distributions from data [35]. Machine learning is an algorithm6 of 18 will
that
transform input data into output. The input data will be used to refine the manufacturing
process. Production process with feedback (learning) is shown in Figure 1.
accuracy and are also characterized by the ability to generalize the knowledge acquired
during the learning of the modeled system [40].
The last decade has seen an explosion in machine learning research and applications,
in particular, deep learning methods that have enabled key advances in many application
areas such as computer vision, speech processing, and image recognition [29]. Deep
learning allows for a completely new approach—it is the transition from feature engineering
to automatic representation learning from data. The main assumption and hope in deep
learning techniques is that they can lead to predictive systems that generalize well, adapt
well, can continuously improve as new data becomes available, and that they are more
dynamic than predictive systems built on hard and deterministic business rules [41].
Advanced
robotics
Mobile
Cloud technologies
computing and
M2M, ML
Figure 2.
Figure 2. Idea of Industry Idea of Industry 4.0.
4.0.
The
The implementation
implementationof ofIndustry
Industry4.0
4.0in
inaa production
productioncompany
companyallows
allowsthem
themto
toexpand
expand
production
productioncapabilities,
capabilities,increase
increaseefficiency,
efficiency,and
andshorten
shortenthe
thetime
timeofofbreaks
breaksand
andeven
evenelimi-
elim-
nate
inatethem.
them.As
Asdigitization
digitizationcontinues,
continues,production
productionmodels
modelsare
arechanging
changingthrough
throughthe
theuse
useof
of
intelligent technologies such as robotics, artificial intelligence (AI), Internet of Things
(IoT), M2M, machine learning, etc. Artificial intelligence and its techniques and machine
learning algorithms give huge possibilities to predict, improve outcomes, and better gen-
eralize the dataset [33].
Processes 2021, 9, 381 7 of 17
intelligent technologies such as robotics, artificial intelligence (AI), Internet of Things (IoT),
M2M, machine learning, etc. Artificial intelligence and its techniques and machine learning
algorithms give huge possibilities to predict, improve outcomes, and better generalize the
dataset [33].
The main purpose of machine-to-machine technology is to use sensor data and send it
to the network. The main components of the M2M system include sensors, RFID (radio-
frequency identification), Wi-Fi, or cellular link, and process control systems, which are
essential for process automation and optimization. Autonomous data processing software
programmed in order to assist a network device to interpret data and make decisions can
trigger pre-programmed, automated actions [45]. Thanks to the use of these technical
solutions, production companies have a real possibility to connect the previously isolated
production elements with the rest of the process thanks to systems using radio waves
for data transmission and protection against copying of product features. The above-
mentioned technologies allow the implementation of digital information in the product,
which, during the production process, enables the exchange of data between production
machines about the condition of the product and its possible defects without human
intervention. The information generated thanks to RFID systems allows for an ongoing
description of the state in which the processed object or material is at a given moment.
This information can be used at any stage of production. This allows for dynamic and
autonomous development of the process during its duration. Data collected in this way
allows the process to be designed and improved based on requirements [46].
Companies that have adapted to the Industry 4.0 paradigm are going through a
new phase of automation that enables innovative and more efficient processes, products,
and services. By using a combination of intelligent devices and machines, and by using
self-learning solutions and increasing self-directional capabilities, it will be possible to
reduce production costs, while increasing flexibility, quality, and speed of production. The
possibilities of mass adaptation to market expectations will also improve [47].
The efficiency of processes is related to the measurement of processes, the determina-
tion of the desired value levels for individual process measures, and the assessment of the
legitimacy of the implementation of activities in a specific system of processes [6]. Inventory
logistics is also important in the food sector. In factories producing food, issues related to
logistics 4.0 are considered. A smart factory helps to implement a sustainable production
mode to meet global challenges [48]. A company that successfully implements the Industry
4.0 concept can accelerate by increasing the productivity of its production [49]. The ultimate
goal is to identify new machine learning patterns in highly digitalized industrial work [47].
When implementing Industry 4.0 solutions, an important role is also played by production
line operators who use real-time operational data technology, and they should be involved
in the learning process from the perspective of a learning organization [50].
4. Methodology
The research methods used in the conducted research are secondary research (desk
research) and research of primary observations and interviews [1,51]. Secondary research
consisted of analyzing the collected information. The data necessary for the analysis
were information collected on the basis of existing sources, published in reports, journals,
and statistical yearbooks. On the other hand, the conducted observations constituted a
qualitative research method used to analyze the behavior of enterprises.
The production companies belonging to the energy and food sectors were the exem-
plary material. Research materials about the energy company PGE were collected as desk
research data. Research materials related to the food sector were collected during the ob-
servations and surveys. Answers for surveys, which were carried out in a rendering plant
producing pork gelatin intended for food and pharmaceutical purposes, were collected
from the accounting department and production section.
Processes 2021, 9, 381 8 of 17
4.1.1. Mining
Two elements can be distinguished within the mining activity: optimization of extrac-
tion and processing of the raw material, in which elements of Industry 4.0 are used.
Optimization of the mining process includes, among others, more accurate methods of
resource identification, tools for numerical modeling of components of newly established
opencast mines, diagnostic systems limiting the failure rate of machines and devices, and
reducing the energy consumption of devices and subsystems.
Raw material treatment is a new method of improving the calorific value of the raw
material, maintaining the assumed parameters for power units in real time, and monitoring
Processes 2021, 9, 381 9 of 17
the content of sulfur, ash, and humidity. Monitoring the sulfur content is important as
the combustion of fossil fuels pollutes the environment and contributes to its systematic
degradation. Coal, which contains a lot of sulfur, burns and releases it into the atmosphere
as sulfur dioxide. SO2 acidifies the environment and is responsible for acid rain that
damages forests.
Coal ash includes a number of by-products produced from burning coal. The structure
and composition of ashes depends mainly on the type of coal burned and the combustion
temperature in power boilers. After combustion, the ashes contain potassium dioxide (K2 O)
and silica (SiO2 ). The ashes also contain chlorine (Cl), calcium (CaO), and magnesium
(MgO). In order to assess the quality of the burned coal, it is also necessary to know the
content of chlorine (Cl) and sulfur (S). A large amount of these elements causes corrosion
and contamination of boilers, pipes, feed lines, and an increase in SOx, Cl2 , and HCl
emissions. Chemical composition of ash from burning Polish brown coal coming from
different mines is as follows (expressed as percent by weight): SiO2 (33.47–51.20); Al2 O3
(6.37–30.26); Fe2 O3 (4.83–5.93); CaO (20.00–31.18); MgO (1.27–1.84); SO2 (0.40–8.01); K2 O
(0.11–2.64); Na2 O (0.15–1.05) [60].
4.1.2. Production
Manufacturing is another group. As part of the production, we can distinguish
activities related to CO2 and other harmful greenhouse gases.
Carbon dioxide utilization: CO2 capture and storage technologies, CO2 absorption
process modeling, post-combustion separation methods. Reduction of NOx, SOx, Hg emis-
sions etc. Methods of exhaust gas dedusting, emission reduction technologies (adsorption,
absorption, catalytic). Energy companies have invested in flue gas desulphurization instal-
lations that ensure effective desulphurization of all fumes emitted during the operation of
the power plant. Installations are made using the wet lime method. In addition to SO2 , the
absorber additionally removes impurities such as hydrogen chloride, hydrogen fluoride,
mercury, and ash. Another negative effect is the formation of nitrogen oxides as a result of
coal burning too quickly at high temperatures. Nitrogen oxides, called NOx, are emitted
into the atmosphere by power plants and combined heat and power plants (CHP). In order
to reduce emissions of nitrogen oxides into the atmosphere, in line with the applicable
standards, CHP plants are successfully developing the system of catalytic denitrification
of selective catalytic reduction (SCR). The method consists in reducing nitrogen oxides to
atmospheric nitrogen with a substance containing ammonia. The reaction takes place at
the surface of the catalyst. The processing of by-products of combustion contributes to
the creation of a waste-free industry. It also reduces the consumption of natural resources
and reduces the amount of landfilled waste. The use of secondary raw materials such as
combustion by-products gives a favorable CO2 balance and reduces the degradation of the
natural environment.
Improvement of production efficiency: predictive modeling and analysis of technical
condition of devices, improvement of flexibility of the press of coal units. Fuel gasification:
ground gasification technologies. Microcogeneration: cogeneration/diffuse trigeneration,
improving production efficiency in combination.
4.1.3. Distribution
The third important activity in the enterprise is distribution. As part of distribution,
Industry 4.0 can be used in the field of energy transmission, measurement, and storage.
Smart grid: optimization of transmission capacity, new methods of grid management,
integration of RES with the distribution grid, use of data from balancing meters (advanced
metering infrastructure—AMI) for grid monitoring.
Smart meters: DSR (demand side response) executive mechanisms, modern methods
of reducing energy losses. The progressing digitization in energy enterprises will affect
the optimization of the operation of the power grid (smart grid, smart metering) and will
increase the possibilities of actively using the resources connected to the distribution grid.
Processes 2021, 9, 381 10 of 17
The prosumer will not only generate electricity but will also become a participant in the
energy market.
Energy storage: increasing the efficiency of energy storage, integrating storage facilities
with renewable energy installations, increasing storage capacity, and service life. Work
on energy storage technology has a key role to play in the transition to a carbon neutral
economy in the future [54]. The energy storage system makes it possible to balance energy
supply and demand.
4.1.4. Sale
The fourth element in an energy company is sales. As part of sales, the key is to know
the customer and cooperate with him.
Customer information management: estimating customer value, grouping customers
according to common features, prediction of customer behavior, customer migration man-
agement.
Smart facility: customer control of power consumption devices, planning and man-
agement of energy consumption, integration of the prosumer infrastructure with the
distribution network.
E-mobility: integrating solutions for vehicles in individual and public transport,
optimization of vehicle charging locations (including logistics).
Demand management: tools and functioning of ICT (information and communication
technologies) used to aggregate the DSR (demand side response) potential of recipients.
The demand side in the energy sector are energy consumers who, in exchange for ade-
quate remuneration, are able to voluntarily and temporarily reduce electricity consumption
or postpone it. Therefore, it is worth encouraging consumers to introduce flexibility in
the use of electricity. This is especially true for customers with inertial processes that are
independent of the time of day/night, e.g., washing, cleaning, etc. These customers can
shift periods of high consumption to periods of low electricity cost without disrupting their
operations. Consumers shift their demand from daytime/nighttime from high to lower
prices as part of continuous optimization [54]. The assumption of the smart grid system is
the active participation of the end users of the power system in the market game and the
possibility of controlled individual generation and storage of energy. The role of such a
client changes into active participation consisting of both consumption and generation of
energy. Energy consumption management will be important not only for retail customers,
but also for manufacturing companies [61].
chanical calculations of the structure are also performed for pipelines in order to optimize
the conditions or the mechanisms grinding meat waste are investigated [64,65]
The research was started in 2019 and finished in 2020 in the gelatin plant employing
144 people, including 120 production workers. The volume of all rooms was 32,350 m3 ,
including 21,456 m3 of production rooms. In the factory, two types of processes in order
to produce two types of gelatin are used. Type A gelatin is produced by acid processing
of collagenous raw material; type B gelatin is produced by alkaline or lime processing.
Mostly, type A gelatin is made from pork bones. The process includes macerating of bones
and washing to remove extraneous matter and phosphorus, for four days in 5% solution
of hydrochloric acid. The four to five extractions are made at temperatures increasing
for 55–65 ◦ C for the first extract to 95–100 ◦ C for the last extract. Each extraction lasts
about 4–8 h. Concentration to 20–40% solids is carried out, in several stages by continuous
vacuum evaporation. The viscous solution is chilled, extruded into thin “noodles” (strips
of gelatin), and dried at 30–60 ◦ C on a continuous belt. Drying is completed by passing
the strips through zones of successive temperature changes wherein conditioned air blows
Processes 2021, 9, x FOR PEER REVIEW
across the surface and through the gelatin strips mass. The dry gelatin is then ground12and
of 18
blended to specification. The process of gelatin production type A is presented in Figure 3.
•chopping
•macerating of bones
mechanical and •acid treatment
chemical •ossein washing
processing
•gelatin extraction
•gelatin deionization
chemical and •gelatin concentration
mechanical
processing •gelatin sterilization
•gelatin chilling
•gelatin drying
thermal and •milling
mechanical •sitting and blending
porocessing
Figure3.3.Process
Figure Processofofgelatin
gelatinproduction
productiontype
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porcinebones.
bones.
Theconducted
The conductedresearch
researchshowsshowsthat
thatdifferent
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energyand andwater
waterare arere-re-
quired in the production of type A and type B gelatins. The lowest
quired in the production of type A and type B gelatins. The lowest consumption was in consumption was in
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gelatin ·h ofofelectricity, 3 of
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andapproximately
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50–60%. Increased technological progress and the application of
50–60%. Increased technological progress and the application of energy-saving energy-saving production
produc-
technology and apparatuses
tion technology and apparatusesat individual stagesstages
at individual of theoftransformation
the transformation of energy carriers
of energy car-
contributed to the to
riers contributed reduced unit energy
the reduced consumption.
unit energy The company
consumption. The company has the ISO
has the22000 cer-
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tificate which
certificate indicates
which thatthat
indicates a food safety
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is in This
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customer confidence in the product and it is becoming increasingly important
customer confidence in the product and it is becoming increasingly important as custom- as customers
demand
ers demand safe food. For the
safe food. Fordiscussed company
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producingporkpork
gelatin, the next
gelatin, stepstep
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their development may be the production of gelatin based on fish or poultry
in their development may be the production of gelatin based on fish or poultry waste and waste and the
the implementation of modular production lines. Thanks to this, the company will be able
to acquire new customers and enter new markets where pork gelatin is not widespread or
is not allowed for cultural and religious reasons [66,67]. The larger a company’s product
portfolio, the greater the diversity, volume, complexity, or variety of national and inter-
Processes 2021, 9, 381 12 of 17
implementation of modular production lines. Thanks to this, the company will be able to
acquire new customers and enter new markets where pork gelatin is not widespread or
is not allowed for cultural and religious reasons [66,67]. The larger a company’s product
portfolio, the greater the diversity, volume, complexity, or variety of national and interna-
tional regulations that need to be met, the more digitization and Industry 4.0 technologies
Processes 2021, 9, x FOR PEER REVIEW
will be needed in creating a digital enterprise. 13 of 18
Industry 4.0 is a paradigm which mobilizes enterprises to use state-of-the-art tech-
nology, to be smarter in line with the world of Industry 4.0, to become a “smart factory”.
The technology used in the frame of Industry 4.0 will address issues such as food safety,
security, control, instability, competitive pressure, and demand forecasting [68]. Industry
4.0 is driving profound changes in the overall dynamics of the industry. The “new industry”
has become sensitive to the use of application tools such as the Internet, cloud computing,
and augmented virtual reality [43]. The concept of augmented reality is shown on Figure 4.
Reality
World completely
World unmodeled World partially modeled
modeled
Figure 4. Augmented reality as a combination of virtual reality and the real world. Source: own elaboration based on [69].
New technologies are improving many areas in the food sector. An example is
augmented reality (AR)—thanks to special digital glasses or tablets, the machine operator
can see much more. The glasses show him production data and KPIs (key performance
Figureindicators)
4. Augmented in reality as a combination
real time. AR glassesofare virtual reality
useful, forand the real world.
example, for cleanliness control in
food production plants. The screen displays information on what needs special attention
and where theSource: own
critical elaboration
points for thebased
entire onprocess
[69]. are. As a result, the control is more
efficient and all food products are much safer. AR is used by employees of the maintenance
New technologies
department, which allowsare improving
to improve themany areas inofthe
performance food
daily sector.duties
service An example is aug-
and supports
mentedAR
repairs. reality (AR)—thanks
solutions provide visual to special
guidancedigital onglasses
where or tablets, the
problems machine
are and how operator
to fix them can
see much
when needed.more. ThisThe glasses
helps show him
to reduce production
downtime and thusdata increase
and KPIsthe (key performance
overall equipment indi-
cators) in real
effectiveness time.for
(OEE) ARthe glasses
machine.are useful, for example, for cleanliness control in food pro-
duction plants. The screen displays
The introduction of these cutting edge information
business onmodels
what needs
requires special attention and
new professional
where the critical points for the entire process are. As a result,
skills from the workforce in the food industry. A proactive industry-wide strategy has the control is more efficient
been
and
put inall food
place in products are much
the food sector safer. AR
to properly is used byanemployees
implement of the transformation
effective digital maintenance de-
inpartment,
the sector.which
To this allows
end, theto improve
present the andperformance
future key skills of daily
andservice duties required
competences and supports by
repairs.
each of theAR solutions provide
occupational profiles visual
relatedguidance on where
to the food industryproblems
have beenare and how to
defined. Infix them
order
towhen
achieveneeded.
higherThis helps competences
employee to reduce downtime and match andskills
thuswith
increase the overall
professional equipment
requirements,
effectiveness (OEE) for the machine.
better-oriented lifelong learning programs [70] have been introduced. A learning organiza-
The introduction
tion whose organizational of leadership
these cutting edge business
is properly models contributes
implemented requires new to professional
the added
skillswhen
value from leaders
the workforce
are ableintothe food industry.
constructively A proactive
cooperate industry-wide
with each other and strategy
with their has
been put in
employees place
[71]. in the food
Effective sector deals
leadership to properly
with issuesimplement an effective
of sustainable digital transfor-
development and
positively
mation ininfluences
the sector. theTolearning
this end, of the
the present
organization and the
and future generated
key skills and results [72].
competences re-
In the
quired by food
each of sector, these benefits
the occupational include
profiles technological
related to the food development
industry have andbeeneconomic
defined.
dynamism,
In order toproduction
achieve higher flexibility,
employeeand reconfiguration.
competences and In match
addition, thewith
skills implementation
professionalofre-
Industry 4.0 increases
quirements, the productivity
better-oriented lifelong and efficiency
learning of resources
programs in thebeen
[70] have entireintroduced.
process andA
radically
learningtraces the entire
organization production
whose process leadership is properly implemented contrib-
organizational
utes to the added value when leaders are able to constructively cooperate with each other
and with their employees [71]. Effective leadership deals with issues of sustainable devel-
opment and positively influences the learning of the organization and the generated re-
sults [72].
In the food sector, these benefits include technological development and economic
Processes 2021, 9, 381 13 of 17
quality, sustainability, and efficiency [78]. Modern energy management systems will use
a large amount of data collected by different types of meters, in different places, and
these large amounts of data will also be constantly analyzed and decisions will be made
on that basis [79]. Innovations for energy management and smart metering were also
mentioned by Weiß and Goosen [80,81]. The use of sensors and automation systems for
production management, monitoring and automation, machine learning, and Industry
4.0 will become the norm in the near future in most manufacturing companies to prepare
the product for the next million new consumers who will expect further personalization
of products while maintaining their high quality and attractive purchase costs. Novel
methods are recommended for various products. Thanks to this, it is possible to look for
and process new raw materials, if their processing has so far been considered impossible
or economically unprofitable [82]. The situation in the entire food industry will change
dynamically, and companies will follow these changes—producers will react quickly to
new trends characterized by frequent changes in customers’ eating habits, modern tools
and eco-friendly farming methods [83], fashion for healthy food, or increasingly globalized
supply chains.
Therefore, companies need modular production lines, the use of flexible processes
and integration with high tech systems to create digital enterprises. Its main goal is to
achieve the highest possible productivity with the possibility of personalization of mass
production. Digital enterprise includes design using virtual reality, and integrated solutions
for production automation and robotization. Realistic non-player controlled characters
(NPCs) are essential for a virtual environment and are making the virtual world more
real for users [84]. Realistic non-player characters are an important component of virtual
environments. Dynamic NPC behavior supports work in enterprises in order to feel virtual
reality (VR) as the realistic systems [85]. It can be useful not only in VR games, but also in
companies, to prepare the movement path of real products in production process. Path-
planning techniques based on machine learning are continuously used by enterprises.
Companies are working and study a navigation mesh generation technique that more
accurately controls the movement of NPCs by reflecting various physical properties such
as sound, speed, and viewpoint [86].
Funding: The APC was funded by Warsaw University of Life Sciences, Institute of Mechanical
Engineering.
Institutional Review Board Statement: Not applicable.
Informed Consent Statement: Not applicable.
Processes 2021, 9, 381 15 of 17
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