COMPANY PROFILE 3 March 2021

KEYMAN BENEFITS
EMPLOYEE BENEFITS | INSURANCE | ADMIN SERVICES

WHY KEYMAN?
We believe that quality
healthcare is a basic right of
any Filipino employee; and
that quality healthcare services
should be accessible for most
employers.

HOW CAN WE
HELP?
By partnering with Keyman,
corporate clients are assured
of the best employee benefit
programs at the least possible
cost. We have a holistic
Our Story
approach in employee Before KEYMAN has grown to be a one-stop-shop of employee
benefits: Healthcare, benefits programs, we can trace our roots way back in 2005 when
Insurance, Financial, and our founders started HR and benefits consulting. The BPO
Administrative Services. So, by
industry started booming during this period and so is our start-up
clientele who mostly require our services. Thus by 2009, we
becoming a client of Keyman,
established Keyman Management Systems which was later
you get access to the Four
incorporated to Keyman Benefits Consultants and Insurance
Quadrants of Effective Benefit Agency, Inc. in 2013.
Program all wrapped in one
comprehensive product. One-stop-shop of Employee Benefits
WHAT WE DO? Over the years, Keyman has found its niche in the employee
benefits industry. It is one of the most under-served market
Our programs include: HMO, segments which needs a lot of attention and innovation. Thus,
health insurance, life insurance, more than 90% of Keyman’s services are geared towards
accident insurance, business employee benefit programs. Our founders believe that a healthy
insurance, property insurance, and happy workforce is a pre-requisite for the growth of
benefits consulting services,
Philippine economy.
benchmarking, employee
retention, and retirement.

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We also believe that employee benefit programs should be

accessible and can be easily purchased by employers if we are to
create an impact on a massive scale. Since majority of the
companies are in the small-and-medium enterprises (with 10-250
employees), we came up with programs catering to these groups
which are at par with that of the biggest conglomerates in the
country. We were one of the first benefit consultants who
introduced the coverage of pre-existing conditions (PEC) for
SME’s. Thus, employees and their dependents can already avail
HMO & Health medical services for their recurring illnesses. It became a huge hit
Insurance since this is the first time that PEC is being covered up to the
limit even for the first year.
With over 30 HMO and health
insurance providers in the We have also created a comprehensive package where the Four
Philippines, it would be confusing
Quadrants of Employee Benefits are maximized: Healthcare,
to choose which program is best
Insurance, Financial Wellness, and Admin Services. So, if human
for any one particular company.
See general types/forms below:
resource managers have to design an effective program, it has to
encompass the four quadrants.
• Full-Risk HMO Program - covers
all medical services; most
comprehensive.

• Un-bundled HMO - covers only

one aspect of medical services
(either inpatient or outpatient
only).

• Health Insurance - offered by

life and non-life insurance
companies.

• Third-Party Administration -
fund management only; self-
insurance.

• Prepaid Cards - covers one

service only; usually no
coverage for pre-existing
conditions.

Let our professional benefit

We call this the Holistic Approach in Employee Benefits. You
consultants check if which
cannot take out one from the other. It wont stand out; it wont be
particular program is more
beneficial and less-costly for you. effective. But here’s the good news: for clients who purchase their
healthcare and group life insurance programs from Keyman gets
to have Financial Wellness and Admin Services for FREE!

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So it’s like hitting four birds with one stone.

Keyman can help you design and create a comprehensive benefit program and more importantly, to
implement this program smoothly and to ensure that all the benefits specified in the contract are
followed by the providers. We also do a regular benefit review to gauge if the programs are effective and
helping the company reach its retention and productivity targets.

Our Services
Our tagline: Benefits from Recruitment to Retirement clearly illustrates that Keyman is the ultimate HR
partner for employee benefits. We take pride in designing cost-effective benefit plans that are proven to
enhance employee attraction, retention, and increase total performance of the workforce.

To help us execute the benefit program, we assign at least four (4) dedicated account officers who will
ensure that the needs and requirements of each employee/dependent is met as fast as possible. Keyman
understands that Time is the single most important resource in implementing a truly responsive benefit
program. And that’s where having four dedicated account officers will work to your advantage. With less
administrative tasks at hand, HR leaders can focus on their most important goals immediately.

✦ ACCOUNT OFFICER - designs a cost-effective benefit programs, evaluates vendors, process

documentary requirements, coordinates with providers, arrange seminars/orientations, benchmarking
of benefits, comparative analysis, utilization reviews, benefit presentation, etc.

✦ CUSTOMER CARE OFFICER - ensures that the program is implemented as designed. Process
LOA assistance, enrollment of members, cancellation, claim approvals, reimbursements, annual
checkups, schedule executive checkup, updates list of providers, sends monthly bulletins, weekly
reporting of member movement, quarterly reviews, customer-feedback, and program evaluation.

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✦ BILLING OFFICER - checks accuracy of billing statements before sending to client. Arrange credit
lines for clients up to 90 days on a case-to-case basis. Process reimbursements, refunds, and credit
memos. Works hand-in-hand with the client’s treasury department to ensure correct SOAs.

✦ RENEWAL OFFICER - responsible in ensuring that the cost of the benefit programs do not
increase year after year. Creates a system of safeguarding the program to avoid mis-use or abuse thereby
minimizing the likelihood of a rate increase the following year. Six months before the program expiry,
the renewal officer will already provide a detailed report of the projections and rates forecast.

Our Programs
The simplicity of our benefit program offering makes Keyman Benefits known across the BPO and IT
industries because of its ease of use and convenience. Our clients no longer need to evaluate each one of
the 30 health insurers, 20 life insurers, and over 30 non-life insurance providers. We already do the vendor
vetting and negotiation so the HR and procurement teams would have an easier and efficient job. See our
Benefit Program Design below:

This means, by getting just Healthcare program from Keyman, the client can already have the other three
(3) services for free. Our health benefit program has a built-in group life insurance, financial wellness, and
admin services in ONE!

We have a comprehensive healthcare program that covers all necessary medical benefits with optional
clinic manning with retainer doctors and nurses. The Group Life and Accident insurance is a built-in rider
to ensure that the employees are protected for any untoward incident. The Financial Wellness benefit
comes as a free one-on-one consultation with employees with regards to savings and asset preservation.
And of course, any benefit program is incomplete without the effective administration of its services.
This what makes Keyman programs unique and easy to implement.

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Our Leaders
With the combined management time of over 70 years of executive man-hours, our leaders’ strong
professional background has established one of the most stable consulting firm and insurance agency in
the Philippines today. Equipped with the foundations of high academic excellence in the following fields:
Behavioral Science, Information Technology, Communications, Accounting and Finance. Our Keyman
leaders are spearheading the industry in innovation and most-admired customer service excellence.

Our leaders believe that management should be about employee-empowerment. Thus enabling our
employees with extensive product knowledge, skills training, and development so they too can be
effective leaders someday.

Our management style is more compartmentalized rather than centralized; such that specific tasks/
functions can already be decided by the heads of each department without overly relying on the senior
executives. This setup helped us produce results faster and more efficiently. As compared with other
market competitors, which has a more centralized form of management, and where customers have to
wait for an uncomfortably long time to process their requests; Keyman can provide solutions more
reliably fast and convenient.

Keyman is also focused on attracting employees with leadership potential and/or develop existing
employees who also embody the core values of the organization. Part of Keyman’s retention policy is to
enroll potential leaders in various trainings and management exposures. Those who qualify for leadership
training undergo rigorous educational and development opportunities.

Keyman’s mission is to help corporations provide quality benefit programs so employees can contribute to
the improvement of Philippine economy. And ultimately, the vision is for Keyman to be the most trusted
consulting firm and insurance agency in the country due to our superior service.

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Our Partners
Together with our partners, we create a comprehensive employee benefit programs that is tailored to the
needs of our customers. What is unique with Keyman is the flexibility of having not just one provider for
the healthcare program but a combination of two or more providers/insurers. Thus making our programs
truly effective and can resonate with the specific requirements of our clients.

With Keyman, we can easily combine programs and or mix and match to ensure that all segments of the
employee population is catered to: extended dependents, overaged members, same-sex couples, in-laws,
etc. Often, we come up with tailored benefit designs to address the needs of customers and we provide
the flexibility of choosing a different provider/s to ensure that all the requirements are met successfully.

Since we are not just limited to one provider per account, our customers enjoy the best programs/
packages/promos from all the accredited partners at any given time. This allows our customers to take
advantage of the free products, promo items, price reductions as they come.

We have also partnership with various health and wellness providers, hotels, restaurants, stores, gyms,
spas, etc. that members can avail depending on their program.

Some of the unique program combinations are: Full-Risk HMO plus TPA, HMO plus prepaid cards,
HMO+GLI+TPA, HMO+prepaid+other benefits, HMO+OP meds+ECU, and others. We also have Senior
Dependents (Overaged) program where employees can enroll their parents who are more than 65 years
old to a prepaid card system.

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Customer Testimonials
Year after year, we are receiving excellent feedback and testimonials from our clients. This is a living proof
that Keyman’s services are top of the line and with the highest standards. Here’s what our clients are
saying about us:

So, need we say more? Let our customers speak of our programs and services. We can also provide client
references if requested.

Contact Us
ADDRESS: The Penthouse, Emerald Building,
Emerald Ave., Ortigas Center, Pasig City 1650

TEL: 02-8-6555026, 02-84705941, 02-84512105

MOBILE: 09189856931, 09984813862, 09669469073

EMAIL: support@keymaninsurance.ph

WEBSITE: www.keymaninsurance.ph

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