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    Akash Yenna Resume

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    dudeihackedyourmind
    Akash Yenna is a hardworking and customer service-oriented university student seeking part-time work. He has experience in roles like receptionist, food distribution volunteer, and customer service representative at Woolworths and McDonald's. His strengths include excellent communication and problem-solving skills as well as the ability to maintain high quality customer service standards. Currently studying for a Bachelor of Commerce at Melbourne University, Akash is passionate, energetic and outgoing.

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    Akash Yenna Resume

    Uploaded by

    dudeihackedyourmind
    26 views2 pages
    Akash Yenna is a hardworking and customer service-oriented university student seeking part-time work. He has experience in roles like receptionist, food distribution volunteer, and customer service representative at Woolworths and McDonald's. His strengths include excellent communication and problem-solving skills as well as the ability to maintain high quality customer service standards. Currently studying for a Bachelor of Commerce at Melbourne University, Akash is passionate, energetic and outgoing.

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    Akash Yenna is a hardworking and customer service-oriented university student seeking part-time work. He has experience in roles like receptionist, food distribution volunteer, and customer service representative at Woolworths and McDonald's. His strengths include excellent communication and problem-solving skills as well as the ability to maintain high quality customer service standards. Currently studying for a Bachelor of Commerce at Melbourne University, Akash is passionate, energetic and outgoing.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    26 views2 pages

    Akash Yenna Resume

    Uploaded by

    dudeihackedyourmind
    Akash Yenna is a hardworking and customer service-oriented university student seeking part-time work. He has experience in roles like receptionist, food distribution volunteer, and customer service representative at Woolworths and McDonald's. His strengths include excellent communication and problem-solving skills as well as the ability to maintain high quality customer service standards. Currently studying for a Bachelor of Commerce at Melbourne University, Akash is passionate, energetic and outgoing.

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    AKASH YENNA

    0459 630 676 · akashreddy.yenna@gmail.com


    (3174) Noble Park, Melbourne, Victoria

    PASSIONATE ENERGETIC OUTGOING UNIVERSITY STUDENT


    I am a hardworking customer service representative with a strong history of meeting and exceeding customer
    expectations. A customer service expert with a record of maintaining high-quality standards with experience in industry service
    protocols and best practices. An attentive problem solver with excellent conflict resolution skills. I am also an energetic
    volunteer who excels in busy environments with exceptional organizational skills. I am someone who communicates proactively
    to address and resolve issues. With 24/7 availability currently

    STRENGTHS AND EXPERTISE


    Food Distribution Customer Service Strong Communication skills
    Administration Complaint Resolution Willing to gain certifications
    Critical Thinking Calm Demeanor Leadership Experience

    PROFESSIONAL EXPERIENCE
    Receptionist/Administrative Assistant (Part-time) July 2022 - December 2022
    KSL Consulting I Melbourne, Victoria
    Skills Learned:
    Ability to:
    Greet and assist visitors, creating a welcoming and professional first impression.
    Manage incoming calls, directing inquiries to the appropriate personnel and providing information
    when required.
    Maintain an organized and efficient reception area, ensuring a smooth flow of visitors and calls.
    Coordinate appointments and meetings, managing calendars and schedules for the team.
    Provide administrative support to various departments, including data entry, filing, and document
    preparation.
    Respond promptly and courteously to inquiries via email or phone, demonstrating a helpful and
    proactive attitude.
    Handle confidential information with discretion and maintain a high level of confidentiality.
    Assist in organizing and coordinating events, meetings, and conferences.
    Coordinate appointments and meetings, managing calendars and schedules for the team.

    Volunteer September 2022 - December 2022


    Lentils as Anything I St Kilda, Victoria
    Skills Learned:
    Ability to:
    Learn tasks quickly to improve performance.
    Treat people from all backgrounds with dignity and respect
    Use active listening skills to communicate clearly in discussions.
    Prepare food and beverages and deliver them to sick people and those in need.
    Run food to people from low socio-economic circumstances
    (Worked a 5hr shift every week)
    Customer Service Representative (Casual) June 2021- July 2022
    WoolWorths, South Yarra
    Skills Learned
    Ability to:
    Investigate and resolve customer concerns related to order inquiries and delivery tracking
    Maximize satisfaction by anticipating needs and consistently offering expert support
    Handle customer inquiries, payments, and service requests.
    Deliver fast and friendly service to handle questions and service complaints.
    Document. Research and resolve customer service issues
    Process customer exchanges, refunds, and bill adjustments to correct product or service problems.
    Confer with customers by telephone or in person to provide information about products or services.

    Customer Service Cashier (Casual)


    Mcdonalds I Ormond, Victoria March 2020 - June 2021

    Skills Learned:
    Ability to:
    Operate POS systems using hand-held scanners detection devices, and optical readers.
    Participate in ongoing cross-training opportunities to become a better employee (skilled in food
    handling and preparation as well)
    Enhance customer satisfaction with fast, efficient service.
    Communicate effectively with managers, supervisors, and other associates.
    Tidy retail floor area, organizing shelves and racks.
    Inform customers of promotions and special offers to increase sales

    EDUCATION
    High School January 2020 - December 2023
    Melbourne High School. South Yarra
    Accomplishments:
    Was elected 2X as Student representative council
    3x Class Captain
    Member of Army cadets reaching the rank of lieutenant
    Robotics club member
    Economics club executive
    Participant in Junior leadership course
    Member of the Debating squad
    Distinctions in multiple math, science & humanities competitions
    Melbourne University
    January 2024 - Present
    Bachelor of Commerce
    Accomplishments:
    None yet :(

    References are available on request.

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