ID Sheet Name

1 Tasks
2 Audit
3 Quality report
4 Routin tasks
5 Implementation
6 Policy
7 Plan and objective
8 CERTIFICATION
9 GM Meeting
10 Quality Checklist
11 IMS
12 Data
13 Work Inatruction
14 Internal Audit 2022 plan
15 Notes for GM
16 Hard copies order
17 Quality Notes
18 Complete Processes&Forms
19 English words
20 Courses
21 Updated Documents
22 Formulas
23 Services and products altameer
24 Excel feedback
25 Calender
 Pending CR 12 P major 9
No. TasksList Status Owner PR Start date End Date Deadline
9 Mandatory/un docs for ISO 9001+27001 Done Osama Minor 22/01/2022 28/06/2022
133 Understand EFQM Done Hayder Minor 14/04/2022 29/06/2022
173 Purchase IOS 27001 the original(Hayder copy is shared) Done Hayder Minor 30/04/2022 29/06/2022
179 Create Task analysis for 1,2 and 3Create Task analysis for 1,2 and 3 Done Osama Minor 01/05/2022 29/06/2022
184 FOIA review Done Quality Minor 07/05/2022 29/06/2022
192 Review iso documented information 10013 Done Quality Minor 12/05/2022 29/06/2022
updating request
id DEPARTMENT WI
1 HR Department 100%
2 Finance Department
Supply Chain 100%
3 Department 100%
4 PMO Department
Quality & safety 0%
5 Department 100%
6 Legal Department
Control System 0%
7 Department
Software 100%
8 Department
Communication 100%
9 Technology
Service DeskDept 100%
10 Department
Cybersecurity 100%
11 Department 100%

12 Research & Development 0%

Department
13 Commercial Department 65%
 Quality Department May Report
6/1/2022

Department Tasks
Status 2022 May Minor Major Critical
Cancelled 22 11 3 5 14
Pending 57 29 31 17 9
Done 157 24 19 83 55
Total 236 64 53 105 78

Completed Action points for the past month

ID Description
1 Finished Auditing All Departments of ALTAMEER
2 Final Audit report has been finished
3 All Payments to Factocert has been paid 100% for all RAS
4 Creating Plan with R&D for Governance Project

Planned action points for the Next month

ID Description Owner
1 Review and approval for Quality Authority Matrix GM
2 Management Review Meeting Request has been submitted to review Final Audit report GM
3 Approval for Governance Project Plan and start working on it with R&D department GM
4 Providing ISOs certifications hard copies for EDK and Iraq land Factocert
Corrective Action Status Report TMSS-QC-3

Quality & Safety Department

ID Nonconformity severity Owner Start date

Sharing a Document with

1 Minor Quality 30-Mar
misinformation

Skipping some work procedure

2 Minor Quality 30-Mar
steps

Software backup of the

3 Major Quality 10-Apr
documents is not complete

Missing Hard copies Signed

4 Major Quality 10-Apr
documents

5 No customer satisfaction report Critical Quality 15-May

There’s no compliance Process

6 Critical Quality 15-May
(Measuring and monitoring)

7 There’s No incident process Critical Quality 15-May

Risk, opportunities and Goals

8 Critical Quality 15-May
reports are not complete

9 missing Head of Departments Major Quality 15-May

Cyber
10 One wrong form was filled Minor 4-Feb
Security
 Cyber
11 There is only one officer Minor 4-Feb
Security

Cyber
12 There is no monthly report to GM Minor 4-Feb
Security

Accesses to required documents Service

13 Minor 4-Apr
Physical and digital is slow Desk

There is no list of Physical Service

14 Minor 4-Apr
documents Desk

Some requesters don’t follow the

Service
15 request Process and some are Major 4-Apr
Desk
missing information

Service
16 More Resources needed Minor 4-Apr
Desk

The SD must have a

Service
17 communication method with all Major 4-Apr
Desk
Employees

BOQ process output is taking Service

18 Major 4-Apr
long time Desk

19 Meetings appointment delay Major GM 21-Apr

20 Missing Monthly Report Major GM 21-Apr

Missing Administrative Assistant

21
in the email’s loops
Major GM 21-Apr

Not following the Administrative

22
Assistant process(AA)
Major GM 21-Apr

23 Meetings are being interrupted Minor GM 21-Apr

 There is no list of Physical
24
documents(AA)
Minor GM 21-Apr

Missing information from the

25
requester for the meeting (AA)
Minor GM 21-Apr

26 Using unstandardized forms Minor Finance 19-Apr

Forms not updated with other

27 Minor Finance 19-Apr
departments

28 Backup system is missing Minor Finance 19-Apr

Missing\ unorganized documents

29 Major Finance 19-Apr
hard\soft copy

30 Delay in money allocations Major Finance 19-Apr

Uncomplete logs and lists for

31 Minor Finance 19-Apr
documents

Some documents don’t have a soft

32
copy
Major SC 27-Apr

Some documents don’t have a

33
hard copy
Major SC 27-Apr

Missing warehouse inventory

34
report from HD to Finance
Major SC 27-Apr

Documents organizing and coding

35 is Uncomplete, there’s no list for Minor SC 27-Apr
soft and hard

Access and retention for soft and

36
hard copies are not defined
Minor SC 27-Apr
 changing the backup system to
37
increase privacy and security
Minor SC 27-Apr

BOQ does not have any reference

38
number
Minor SC 27-Apr

There’s no monthly report to GM

39 from HD for the department Minor SC 27-Apr
work progress
Materials are stored in many
40 Warehouses (delay and security Minor SC 27-Apr
risk)

Not enough resources to print

41
documents
Minor SC 27-Apr

Salary Increase without CEO

42 Critical HR 14-May
confirmation

NO Confirmation for approval of

43 Critical HR 14-May
recruitment

Interview meeting is not led by

44 Critical HR 14-May
HR Manager

Some Processes and Forms are

45 Critical HR 14-May
not standardized

HR manager not included in the

46 Major HR 14-May
project life cycle

47 Soft copies are not organized Major HR 14-May

OD and Contact list are not

48 Major HR 14-May
shared

49 Training center, Interview room Minor HR 14-May

50 Missing forms Minor HR 14-May

51 Hard copies are not organized Minor HR 14-May

52 No list for Documents Minor HR 14-May

53 Missing software tools Minor HR 14-May

54 No listing for soft copies Minor TT 5/19/2022

Missing Physical copies for

55 Major TT 5/19/2022
projects

Unorganized backup system for

56 Minor TT 5/19/2022
soft copies

There are no project steps, Dates,

57 Major TT 5/19/2022
Owners

Uncomplete Soft copies for

58 Major TT 5/19/2022
projects

NO official email for the project

59 Major TT 5/19/2022
initiating, Starting, Delivery

Some requests (Related to

60 Project) are not going through Major TT 5/19/2022
commercial

Some projects does not have a

61 Critical TT 5/19/2022
Contract
Some requests are coming in
different ways ( Operation and
62 Major TT 5/19/2022
maintenance/Internet
Services), /managing, contract
 Projects priorities are not defined
63 Major TT 5/19/2022
clearly

There is no updated shared

64 information for current projects Major TT 5/19/2022
status

Some tasks updates are not

65 Major TT 5/19/2022
formalized (Whats app)

No clear point of contact in case

66 Major TT 5/19/2022
project manager absence

No notification from warehouse 2022-05-

67 Critical ICT
for material delivery 17+18

Warehouse accepting material 2022-05-

68 Critical ICT
without TT 17+18

2022-05-
69 Delay in projects delivery Critical ICT
17+18

Payment terms is not shared of 2022-05-

70 Critical TT
contracts 17+18

Resources required
2022-05-
71 staff,software,training, Printing, Major ICT
17+18
Computers

Delay in providing the necessary 2022-05-

72 Major ICT
tools for the project 17+18

More Technical Experience is

2022-05-
73 recommended in other related Major ICT
17+18
dep

Incident injury during project 2022-05-

74 Critical ICT
implementation 17+18

Incident services were impacted

2022-05-
75 due to no power backup Critical ICT
17+18
source/DR
 2022-05-
76 Low Employee engagement Major ICT
17+18

Company assets are being

2022-05-
77 damaged during some sister CO. Minor ICT
17+18
activities( Camera)

Resources required
78 Major CS 5/18/2022
staff,software,training.

79 Delay in projects delivery Major CS 5/18/2022

No clear point of contact in case

80 Major CS 5/18/2022
HD absence

Complete official BRD is missing

81 Major SW 5/18/2022
in some projects

Resources required staff and

82 Major SW 5/18/2022
training.

No clear point of contact in case

83 Major SW 5/18/2022
HD absence

Project status report not shared

84 Critical PMO 5/19/2022
with related department

85 Resources required staff Major PMO 5/19/2022

Unorganized Management
86 Major PMO 5/19/2022
Monthly report

PIP/Project charter/Risk was not

87 Major PMO 5/19/2022
shared

Projects status is not shared

88 Major COM 22-May
(information)
89 No listing for soft copies Minor COM 22-May

90 Missing Physical copies Major COM 22-May

Unorganized backup system for

91 Minor COM 22-May
soft copies

NO official email for the project

92 Major COM 22-May
initiating, Starting, Delivery

Some requests (Related to

93 Project) are not going through Major COM 22-May
commercial

Some projects do not have a

94 Critical COM 22-May
Contract, BOQ/Managed

No clear identification for

95 Major COM 22-May
Offers/Con

Resources required staff, training,

96 Major COM 22-May
Commercial room, Meeting room

97 Missing Monthly Report Minor COM 22-May

98 Missing department objective Minor COM 22-May

Wrong coding for incoming

99 Minor COM 22-May
documents
TMSS-QC-3-5

Department
corrective action Owner closing date Critical

Review every soft\hard document 2022-03-31

before sharing
Quality
Resolved Major

Following and enforcing the 2022-03-31

Procedures
Quality
Resolved Minor

Upload all the documents on 2022-04-13

google drive
Quality
Resolved
Total

Following up with related 2022-04-13

Quality
Departments Resolved

Getting approval from GM to

share and implement the GM 15-Aug
customer satisfaction process
Getting approval from GM to
share and implement the Non- GM 15-Aug
compliance process
Getting approval from GM to
share and implement the incident GM 15-Aug
process
Completing Information with the
support of HDs of the HDs 15-Aug
departments

recruiting Head of departments GM 15-Aug

Cyber
Review document before sending 4-Feb
Security
A request has been submitted to Cyber
4-Feb
HR Security

Recommended to fill monthly

Cyber
report, while currently 4-Feb
Security
depending on the daily emails

Needed more cabinets and more

GM 7-Apr
organizing for the documents

Lists will be prepared for hard\ Service

7-Apr
soft copies of the documents Desk

Enforcing the Request process by

management, developing the GM 7-Apr
platform

Training, Facility, Monitoring

GM 7-Apr
equipment’s, and Cabinets

HD to be an Admin in Whats
GM 7-Apr
group

Developing BOQ process with

GM 7-Apr
current system

Prioritizing Scheduling more

time for meetings to abide by the GM 9-Jan
process

Heads of the department must

HDs 9-Jan
send a monthly report to GM

Heads of the department Must

include Administrative Assistant HDs 9-Jan
in the loops
Enforcing the Administrative
Assistant process to all related GM 9-Jan
parties
Increasing the privacy and
priority of the meeting and GM 9-Jan
increase awareness
Lists will be prepared for hard
GM 9-Jan
copies of the documents

The requester must send full

information about the meeting GM 9-Jan
and abide by the process

Following Quality dep

Finance 19-Jul
standardized system

Sharing updated forms with all

Finance 19-Jul
related departments

Request has been submitted for

backup system by the GM 19-Jul
department

Keeping records of all documents

Finance 19-Jul
in both hard\soft

Finance department is working

on different plans with GM 19-Jul
management

Completing logs and lists for

Finance 19-Jul
documents

All documents must have a soft

SC 9-Jan
copy

All documents must have a Hard

SC 9-Jan
copy

Inventory report must be

SC 9-Jan
submitted to Finance from HD

All documents must be organized SC 9-Jan

Method for access and retention

SC 9-Jan
must be defined
Choosing a safe and secure
ICT 9-Jan
backup system

It’s recommended to have a

COM 9-Jan
reference number in the BOQ

HD must submit a monthly

report to GM for the department SC 9-Jan
work progress

Warehouse material must be

GM 9-Jan
stored in one place

Provide required resources for

GM 9-Jan
printing

CEO confirmation was added to

HR 14-Aug
the process

CEO confirmation was added to

HR 14-Aug
the process

HR manager must lead the

interview meeting and added to HR 14-Aug
interview process

Processes and Forms are must be

HR 14-Aug
standardized
HR manager Should be included
in the project’s first meeting for
GM 14-Aug
overtime calculation, required
additional staffing

Soft copies must be organized HR 14-Aug

Documents must be updated and

HR 14-Aug
shared

Resources and developing needed GM 14-Aug

Creating required forms HR 14-Aug

Hard copies must be organized HR 14-Aug

Creating a list for Documents HR 14-Aug

Resources needed GM 14-Aug

Create lists for all soft copies TT 26-Aug

Physical copy must be available

TT 26-Aug
and organized

Backup method must be

TT 26-Aug
implemented

Detailed information of the

TT 26-Aug
project must be documented

Full documentation of project

TT 26-Aug
must be available

Official announcement for

COM 26-Aug
project initiating

All related parties must follow

TT 26-Aug
commercial contract process

All related parties must follow

COM 26-Aug
commercial contract process

All related parties must follow

Service Desk process GM 26-Aug
( Enforcement)
PMO/TT/COM must conduct a
GM 26-Aug
Daily meeting to set priorities

A list must be updated and

TT 26-Aug
shared to related parties

All tasks must be formalized

TT 26-Aug
through Email/documentation

TO define point of contact with

TT 26-Aug
PM

Supply chain must follow SC

SC 26-Aug
process

TT and SC must follow SC

SC 26-Aug
process

Providing enough budget for

GM 26-Aug
projects

Payment terms must be shared

COM 26-Aug
with related department

Providing resources required GM 26-Aug

Necessary tools must be provided

GM 26-Aug
ASAP to keep operation smooth

Training, shadowing and staffing

GM 26-Aug
can be implemented

To implement HSE in 45001 GM 26-Aug

installing backup power backup

TT Resolved
source/DR
Increase employee engagement HR 26-Aug

Alert sister Cos to pay extra

GM 26-Aug
attention during their activities

Providing resources required GM 26-Aug

Providing enough budget for

GM 26-Aug
projects

Defining point of contact and

CS 26-Aug
sharing it ( All departments)

Following Com Contract process SW 26-Aug

Providing resources required GM 26-Aug

Defining point of contact and

SW 26-Aug
sharing it ( All departments)

Following COM Contract

TT 26-Aug
process

Providing resources required GM 26-Aug

Reorganizing Management
TT 26-Aug
monthly report

Following COM Contract

TT 26-Aug
process

Follow COM contract process HDs 26-Aug

Create lists for all soft copies COM 26-Aug

Physical copy must be available

COM 26-Aug
and organized

Backup method must be

COM 26-Aug
implemented

Following COM Contract

COM 26-Aug
process

All related parties must follow

HDs 26-Aug
commercial contract process

All related parties must follow

GM 26-Aug
commercial contract process

Create identification Number COM 26-Aug

Providing resources required GM 26-Aug

Department send a monthly

COM 26-Aug
report to GM

Department Share objective with

COM 26-Aug
GM

Create correct coding COM 26-Aug

17

47

35

99
1
2
3
4
2
3

4
8
9
10
11
12
13
14
15
16
17
5
6
 Points to be reviewed
invoice from procurement must be signed by GM ( Audit)
HR non conformity digital copy names (audit)
Ncr Pmo: Major/ project status report not delivered to Gm ( Audit)
Project history AUIB building 56 Pmo ( Audit)
HD and selected by Hd and divisions in internal audit ( Audit)
Employees in branches will be informed process and audit ( Audit)
Advise HDs to create department policy and share it with team, and monthly and incident report
( Audit)
separated technical department internal audit and separated audit for PMO( Audit)
Check IMS 7+8 in HR documentation( audit)
Send an Email to all Departments for Audit notification from quality Email
Add GM &AA in the audit report of supply chain
to verify Employees asset with HR
check cars ownership with technical
how to safekeeping project inventory
how to confirm receiving materials to related parties
updating overtime process and form
ALTAMEER magazine is not viewable
tell department we're sorry for bothering you we're work to improve owr work
rise loan process flag with hr. audit, coding
Customer satisfaction Process to review with comm
All Emails of the project must be Documented
Review availability(backup/disaster recovery/Business Continuity) integrity and security of docum
there department email/drive?
Review Coding system, organizing, retentio,owner,distirbution of all documents and records? list
internal and external documents
communication with third party? feedback of customer /employee/ vendor/ contractor? Is there
record?

what are the assets that needs Maintenance? How ? And how often? And where are the records?
Review samples of records for each form/ Conform with current
Requesting incident cases
how is the workload divided ? And workflow impact ? Business Continuity ?
Is there department report to GM?how often ?
Request department objectives current and previous year
is there enough resources (all) to meet department and customer needs
what are the monitoring and measuring and calibration resource? Records, retention
backtrack of PROJECT/CR life cycle
Who is your direct manager? In case of his absence who replace him?
do you have password on your laptop and when the last time you changed it ?
check the margined of profit with sisters company
check all old and new external documents hard and soft and list(HR)
check for company registration paper
List of current and potential customers
Customer/COM requirements/Commitment post-delivery.is there a form of customer requireme
( statement of requirement)?
systems documentation/training post delivery
customer or external provider property
for nonconform services how you resolve it with customer ?records?
to share all present and future products, services with company
Visiting projects sites
is there a laptop list used/spare+ asset (ICT)
responsibility matrix + training /competence from HR
Failed attempt log in appears for who and who monitor it
Is there any comments or development points ?
digital copy names
verify Employees asset
systems documentation/training post delivery
customer or external provider property
for nonconform points how you resolve it with customer ?records?
to share all present and future products, services with company
Visiting projects sites
is there a laptop list used/spare+ asset (ICT)
Failed attempt login log monitoring, is there external systems?
Is there any comments or development points ?

Major Points
Auditor does not give corrective action ( only shy recommendation/advise)
critical =7 major =30 minor = 90
Minor\
Major\
Critical\
Major NCR: Frequent unauthorized changes
Major NCR: Delivering unsetting systems
Major NCR: in case minor NCR still exist in the next Audit it'll be major, and major to
critical
Minor: not organizing documents, procedures , forms, information security

Sources of nonconformity
poor communication (or miscommunication)
poor documentation (or lack of documentation)
poor or limited training of personnel
poor motivation of personnel
poor quality materials (or lack of appropriate materials)
poor quality tools and equipment (or lack of appropriate tools and equipment)
poor or dysfunctional operating environment

Tips to Prevent Non-Conformance

Increase Awareness
Enforce Policy,Proceesses,Forms
Test the services/products
Consistently do internal Audit +MRM
Full authorization from GM has been acquired for internal audit in 16/4/2022
Providing evidence for NCRs if possible (take picture or serial number ,digital/ hard co
etc..)
For External company employees are excluded from Audit, check with HDs and increa
awareness
To acquire CEO approval for Authorization and Auditing Scope
Supply chain
HR
PMO
PMO
All
All

All
Quality
HR
Quality
Quality
HR
TT
TT
TT
HR
HR
Quality
HR
Comm
All

All

All

All

All
All
All
All
All
All
All
All
All
All
All
COM
COM
COM
COM

COM
TT
TT
TT
/GM TT
TT
TT
HR
SD/
TT
All
HR
HR
TT
TT
TT
TT
(HD)
TT
(HD)
TT
TT
All
Implementation checklist
Only the owner of the operation define the process
Management Review Meeting
Supervising the System for Improvement
Managed system Implementation Request received from
GM by QC
Evaluate objectives and targets
create a plan and submit it to GM for approval
After getting confirmation from GM Prepare the
Resources

Create the Policy and submit it to GM for review and

approval after approval share it with the company

Raise awareness and provide training

Checking and correcting (Internal Audit)
Management Review Meeting
Supervising the System for Improvement
 ISOs Certifications for Raban Alsafina Group of companies 6-6-2022
1st
Qu payment Digital Hard Certificati Payments
Company cost 40% 2ND 30% certification Logos copies 3RD 30% on status Status
Tameer 23 28,290 11,316 8,487 100% 100% 100% 8,487 100% 100%
RASC 25 30,750 12,300 9,225 100% 100% 100% 9,225 100% 100%
Iraq Land 16 19,680 7,872 5,904 100% 100% not 5,904 85% 100%
EDK 10 12,300 4,920 3,690 100% 100% not 3,690 85% 100%
RASEP 32 39,360 15,744 11,808 100% 100% 100% 11,808 100% 100%
total 106 130,380
 1- Presentation Documentation ISO 27001 ALTAMEER List
ID Name Date Sort
1 Flowchart 1/1/2022 out
2 AL-TAMEER Information Security Awareness 3/1/2022 out
3 Cyber Security ISO27001 Project Plan 3/1/2021 out
4 Commercial Department 1/1/2022 in
5 Project plan for implementation of the ISMS 22/3/2021 out
6 Benefits of using Advisera’s toolkit for ISO27001 1/1/2022 out
7 CONFORMIO TOOL presentation 4/4/2021 out
8 Script of iso 27001 foundation course 1/1/2022 out
9 Hayder Isam Certification 6/7/2022 in

2- ALTAMEER IMS Integrated Management System

ID Name Date Sort
1 Procedure of define the company and its context 15/1/2022 In
2 Procedure of setting the Quality objectives and planning to achieve them 15/1/2022 In
3 Procedure of documented information 15/1/2022 In
4 Competenece _ training 15/1/2022 In
5 Procedure of Client Satisfaction 15/1/2022 In
6 Procedure of Data Analyzing 15/1/2022 In
7 Procedure of Internal and External IMS Communication 15/1/2022 In
8 Operational Planning Procedure 15/1/2022 In
9 Procedure of Work Instruction 20/4/2022 In
10 Internal Audit Procedure 15/1/2022 In
11 NON-Confermety AND Corrective Action Procedure 15/1/2022 In
12 Management review procedure 15/1/2022 In
13 Continual improvement procedure 15/1/2022 In
14 Incident Investigation Procedure 20/4/2022 In
15 Emergency Preparedness Procedure 20/4/2022 In
16 Hazard Identification & Risk Assessment Procedure 20/4/2022 In
17 Measuring Equipment Procedure 20/4/2022 In
3- MOM Invoices Authorization Request Other
ID Name Date Sort
1 IQDC Agreement representaion 28/2/2022 in
2 Quality control department Smart Objective 2022 27/2/2022 out
3 ALTAMEER Receiver information 2/1/2022 in
4 Factocart INVOICE certificate with files 19/1/2022 in
5 Integrated documentation ISO 9001/14001/45001 17/1/2022 In
6 FACTOCERT AGREEMENT representaion 16/1/2022 in
7 Quality division weekly report 24/7/2021 out
8 Invoice Advisera conformio+ iso 27001 course+ ISO 27001 standard 31/3/2021 in
9 ALTAMEER Chart 1/1/2022 in
10 osama authorization latter + credit card application+AUIB old invo 5/3/2022 in
11 ALTAMEER Information Security Policy 3/2/2022 out
12 Internal Audit plan 20/3/2022 out
13 Logos , Iso 9001+27001 clauses 4/5/2022 out
14 ALTAMEER Certifications 2/1/2022 in
15 Hayder Isam information 01/01/2022 in
16 Osama mohammed information 01/01/2022 in
17 GM Meeting agenda 4/17/2022 17/04/2022 in
18 Quality Department March Report 20-4-2022 out
19 Quality Department April Report 05/02/2022 out
20 Quality Structure 28/05/2022 in
21 Hayder Isam Exam 30/05/2022

4- Internal Audit 2022

ID Name Date Sort
1 Quality control department NCR+INCIDENT REPORT+ CHECKLIST 03-31-2022 out
2 Cyber Security Department NCR+INCIDENT REPORT+ CHECKLIST 04-02-2022 out
3 Service Desk Department NCR+INCIDENT REPORT+ CHECKLIST 04-05-2022 out
4 GM+AA NCR+INCIDENT REPORT+ CHECKLIST 04-10-2022 out
5 Finance NCR+INCIDENT REPORT+ CHECKLIST 04-17-2022 out
6 Supply chain department NCR+INCIDENT REPORT+ CHECKLIST 04-24-2022 out
7 Commercial department 05-01-2022 out
8 Human resources department 05-08-2022 out
9 Technical team+ PMO departments 05-15-2022 out
5- Work Instructions 2022
ID Name Date Sort
1 Quality control department WI 4/3/2022 out
2 Cyber Security Department WI 4/3/2022 out
3 Service Desk Department 4/6/2022 out
4 GM+AA Department WI 4/10/2022 out
5 Finance Department WI 4/17/2022 out
6 Supply chain Department WI 4/24/2022 out
7
8
9
 Quality Department Policy update 1-5
ID

1
2
3

4
5
6
7
8
9
10

11

12
13
14

15
16

17
18
19
20
21
 Quality Department Policy update 1-5-20
Description
Department Policy \It is a policy that is created by the HD of each department, for ma
department and it must comply with all of the company policies/processes
All Work related info must be shared between all department team members
Review every soft\hard document before sharing and After Receiving

Department Tasks definition and limit

MAX period critical =3 days(reviewed daily) major =30 days (reviewed weekly) minor
Minor\ Any request lower than major
Major\documentation,updating,creating,reviewing
Critical\request from GM+HD, limited time, or needed urgently
Highest priority in handling tasks is for critical , in case there are no critical or none on
Canceled tasks must contain the cause, in case repeating etc..
Any changes in process ,forms ,procedures are changes in the QMS/WI/Drive/policy
All Employees, sub/contractors, vendors and customers must be standardized throug
If GM requests to skip a step in a procedure ,HD request official approval
After audit some non conformities can be resolved permanently by adding a form or
Note: All the documented information of the company is company property; it should
otherwise stated.
Quality tools 1 . Flow Charts 2 . Histogram 3 . Cause and Effect Diagram 4 . Check Shee
Charts
Becoming a prevention-oriented continually improving organization
Acquiring Official approvals for any activity that needs authorization from manageme
For HR department authorization came from GM to publish their own processes and
instruction and review coding
Department can use internal logistic to transfer document, confidential documents m

No exclamation mark , capital letters and more than one question mark on Emails, Al
Focusing on the negative condition while creating/reviewing processes/procedures
Add all Emails, mobile calls, meetings, requests to daily task
To accurately verify the received documents
dates to be added to all process and documents
List
 ID Daily TASKS ID
Start and end the day with a meeting to Update tasks And
1 send it in telegram 1
2 Handling requests from GM and HDs 2
3 Update google drive 3
4 Update processes, procedures, WI and forms, Complete 4
5 Update hard copies in the cabinet, folder, and Drive 5
Monitoring compliance of company and employees with
6 implemented management system 6
List 7
Monthly TASKS ID

Creating and updating ISOs policies 1

Creating and updating ISOs Awareness 2
Send report to gm by beginning of the month + Incident 3
Documenting mandatory/un documents for all certification 4
Review Department policy 5
Procedure adoption process ( carrot and wip) monthly
recognition (0,1,2) all departments 6
Brainstorming meeting with HR,Commercial,GM 7
Annual TASKS

Verify official company standards purchase for each certificate

Perform an annual refresh for all managed systems
customer satisfaction analysis
Updating group certifications
Training and developing the Quality department

Implementing new management system

Auditing current management systems
 Quality Points 7-5-2022
ID
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
ID
1
2

5
6
7
8

10
 Quality Points 7-5-2022
Pointers for Company Standard
Defining high management processes (CEO+GM +HDs), with minimum micromanagement
CEO must clearly define vision and plan of the company to all the employees
Standardizing must start and adopt by high management and then goes to all company (complying
All key roles positions must be filled with full time qualified employee (committed , team player, ad
Updated Company structure and contact information must be shared with all the company regular
All employees must adhere to the company policies, procedures , contracts and job descriptions
Every department is responsible for monitoring his own processes (with Quality)
Monthly Detailed report + Incident must submitted to high management for all departments
Decreasing changes in positions ,structure , job description and Processes
Company Policy must not be affected or changed by group policy otherwise to standardize and fell
Reviewing and Finalizing all departments processes to be enforced (through penalty and recognitio
Enforcing standardising and processes by reward and punishment by monthly evaluation (0,1,2) all
monthly salary must be paid in time (establish credibility)
Increasing Employee engagement to avoid losing expertise which will slowdown progress
All data\information must be in physical and digital format and backup system (with full updated li

Quality Department Achievement 2

1.Completing ISO Certification With sister companies.
2.Completing ALTAMEER Process ,Procedures and Forms.
3.Implementing ISO 9001 Quality Managed system.
4.Implementing ISO 27001 Information Security Management System.
Completing Auditing all ALTAMEER departments.

Quality Department Objectives 20

1.Having Management review meeting.
2.Check the implementation of corrective and preventive actions.
3.Assisting the R&D department with ALTAMEER Governance Project.
4.Implementing ISO 45001 Occupational health and safety management systems.
Quality Department Developm
Continuing implementing new the managed system which the company already certified in
Continual development to all current managed systems (processes ,Procedures, Forms)
Increasing Enforcement ,Awareness and benefits of Managed systems
Utilize customer satisfaction+ incident report+ monthly + audit analysis
Standardising company WI for the group and Auditing them
Advance development to provide external companies (customers) implementation , Auditing and c

Autherization matrix
Create\Update processes, procedures, Work Instruction ,forms and Company Policy and standards
Monitoring compliance of company and employees with current implemented management system(correc

Auditing compliance of Altameer and employees with current implemented management system , compan

Implementing New Management systems (ISO standards) +Awareness

Renewing Certifications for Altameer\Group
Acquiring new certification for Altameer\Group
Monthly department report
Incident Report for all the company monthly

Customer Satisfaction report with COM

Authorization level during implementing ,Auditing , monitoring and Standardizing include but not limited to
 HD Action CEO Action CEO Abstract
Submit to CEO+ Standardising (Request)+Review +Approval Notified
Submit CASR report Quarterly Review\Notes Notified
Submit Audit plan +Final Audit
Approval+Review\Notes Notified
report Annually
Submit implementation
Request+Approval Notified
plan+Pro.
Submit offer+Processing Review+Apporoval Apporoval+notified
Submit offer+Processing Request+Approval Review+Apporoval
Submit department report Review\Notes Notified
Submit Incident report Review\Notes Notified
Submit Customer Satisfaction
Review\Notes Notified
report
Submit Authorization level for 1 time full approval
Review+Apporoval
each task +processing +Notified
 ALTAMEER PROCESSES
6/6/2022
No Dep Process Forms comments
1 Quality control 8 8

2 Cyber security 1 1

3 Service desk 2 2

4 GM+AA 2 1

5 Finance 6 6

6 Supply chain 5 6

7 Commercial 4 4

8 Human resources 10 21

9 ICT 1 8

10 CS 1 8

11 SW 1 8

12 PMO 4 14

13 R&D 1

Total 46 87

List HR Departmant

HR Processes HR Forms
1 Job description Process TMSS -HR-01 Job Description TMSS -HR-1-1

Recruitment Process TMSS -HR-2 Staff Request TMSS -HR-2-1+ Man Power Plan TMSS -HR-2-2+ Application TMSS -HR-2-3+ Interview
Evaluation TMSS -HR-2-4+ Job offer TMSS -HR-2-5 + Contract TMSS -HR-2-6+ Custody TMSS -HR-2-7+
2 Probation Period Evaluation TMSS-HR-2-8
3 leave mission Overtime Process TMSS-HR-3 Leave \Mission TMSS-HR-3-1+ Overtime TMSS-HR-3-2
4 loan or benefit Process TMSS-HR-4 Loan\Grant TMSS-HR-4-1
Training Registration TMSS-HR-5-1 +Undertaking form TMSS-HR-5-2+ Training Evaluation TMSS-HR-5-
5 Training and development Process TMSS-HR-5 3
6 Employee of the month Process TMSS-HR-6
7 Complain Process TMSS-HR-07 Complain TMSS-HR-7-1

Performance Management Process TMSS-HR-8

8 Performance management form TMSS-HR-8-1+ Performance Improvement Plan TMSS-HR-8-2

9
Final Settlement Process TMSS-HR-9 Exit Interview TMSS-HR-9-1+Clearance TMSS-HR-9-2+ Final Settlement TMSS-HR-9-3
10 Documentation and Archiving Process TMSS-HR-10

Service Desk Department

Service Desk Processes Service Desk Forms
1 IT Service Desk Process TMSS-SD-1 TMSS-SD-1-1
2 IT Service Request Process TMSS-SD-2 TMSS-SD-2-1

Project management office Department

PMO department processes PMO Forms

1 PMO Process TMSS-PMO-1 Responsibility matrix TMSS-PMO-1-1 + Communication matrix TMSS-PMO-1-2+ Stakeholder contact list TMSS-
2 Change Management PROCESS TMSS-PMO-2 PMO-1-3+ Delivary Acceptance Certificate DAC TMSS-PMO-1-4+ Site readiness checklist TMSS-PMO-1-5+ Change
3 Cost Management & Control Process TMSS-PMO-3 request TMSS-PMO-1-6+ ProvIsional Acceptance CERTIFICATE PAC TMSS-PMO-1-7+ User Acceptance Test UAT
TMSS-PMO-1-8+ FINAL ACCEPTANCE CERTIICATE+ TMSS-PMO-1-9+ Project charter TMSS-PMO-1-10+ Project
Quality Control Process TMSS-PMO-4 schedule TMSS-PMO-1-11+ Risk assessment TMSS-PMO-1-12+ Issue tracker TMSS-PMO-1-13+ Project dashboard
4 TMSS-PMO-1-14

Technical Departments
Technical Departments processes Technical Team Forms
1 Project Delivery Process TMSS-TT-1 1 TEST CASE TMSS-TT-1-1
2 Project Status Report TMSS-TT-1-2
3 WEEKLY REPORT TMSS-TT-1-3
4 Inspection Request Form TMSS-TT-1-4
5 Submittal Form TMSS-TT-1-5
6 MATERIAL APPROVAL FORM (MAF) TMSS-TT-1-6
7 MATERIAL INSPECTION FORM (MIF) TMSS-TT-1-7
8 Field Observation Report form TMSS-TT-1-8
Cyber Security
Cyber Security Processes Cyber Security forms
1 Cyber Security Testing Process TMSS-CY-1 1 Cyber Security Testing Form TMSS-CY-1-1

Supply chain Department

Supply chain Processes Supply chain forms
1 Purchase request Process TMSS-SC-1 1 Service Request Logistic TMSS-SC-1-1
2 Project material Process TMSS-SC-2 2 Acceptance Certificate TMSS-SC-1-2
3 Logistic International Process TMSS-SC-3 3 Warehouse Material Request TMSS-SC-1-3
4 Logistic local Process TMSS-SC-4 4 Offers Evaluation TMSS-SC-1-4
5 Warehouse Process TMSS-SC-5 5 Packing List - Delivery Note TMSS-SC-1-5
6 Payment Cover Sheet TMSS-SC-1-6

Finance Department
Finance department processes and Forms list of Finance department processes ad Forms update 12-12-2021
1 PO/Invoice Process TMSS-FIN-1 1 PO/Invoice Process TMSS-FIN-1
2 Transfers Process TMSS-FIN-2 2 Transfers Process TMSS-FIN-2
3 Quotation/ invoice Process TMSS-FIN-3 3 Qutation/ invoice Process TMSS-FIN-3
4 Advances mission Process TMSS-FIN-4 4 Advances mission Process TMSS-FIN-4
5 Personal Advances/Benefit Process TMSS-FIN-5 5 Personal Advances/Benfit Process TMSS-FIN-5
6 Salary /tax/insurance Process TMSS-FIN-6 6 Salary /tax/insurance Process TMSS-FIN-6
7 Payment Voucher TMSS-FIN-1-1
8 Invoice TMSS-FN-3-1
9 Recieve Voucher TMSS-FN-3-2
10 Payment release TMSS-FN-4-1
11 Advance Form TMSS-FIN-5-1

Quality Div.
Processes
1- Process Creation TMSS-SP-1
2- Quality Goals Process TMSS-SP-2

Commercial department
commercial processes commercial forms
1 Direct sale process TMSS-COM-1 1 BOQ TMSS-COM-1-1
2 Contract Process TMSS-COM-2 2 Product/service Quotation TMSS-COM-1-2
3 Marketing process TMSS-COM-3 3 Project proposal TMSS-COM-2-1
4 PR-GR Process TMSS-COM-4

General Manager and Administrative Assistance

processes
1 Task&Request General Manager Process TMSS-GMAA-1
2 Administrative Assistance Meeting Process TMSS-GMAA-2
 ICT Department Services

Newtork design and Development

IT Management Solutions

Security Solutions

Data Center Solution

Telecommunication infrasructure and Access Networks

Security System Design and Depelovment

Life and Safety

Audio and video Solution

 SOFTWARE DEPARTMEN
SERVICES
Custom Software Development
System Integration Services
API Integration Services
Maintenance and Support

PLATFORM
Web Development
Web Design

Mobile Application Development

Desktop Application Development

APPLICATIONS
Call Center Software CRM System
Service Desk System
Purchasing Management System
Document Management System
Clinic Management System
Device Tracking System
Permit Software
Allowance System
Inventory Management System
Student Registration System
Employees Directory
Contract Management System
 Service Desk Notification Center
TM Biometric Mobile Application
TM Biometric Application
Handheld Mobile Application (Authentication)
Visa Tracking System
Accounting Software
FP (Suprema Integration, ANVIZ, and ZK)
API (Oracle Integration)
TECHNOLOGIES
C#
ASP.NET CORE
PHP
JS
Android Studio
Flutter
NodeJS

CS
System

Fire & Irrigation intigration

Access Control / Time Attendance

Fire suppression

Lift Station

Irrigation pump station

Security systems
 Security systems

EMS system

Smart Lighting System

Tracking system (Buses)

Target System
ICT Department Services
Network infrastructure
Voice & IP telephony
Physical security
Unified communication & collaboration
Design &IT implementation
operations of
comprehensive antivirus solutions
Endpoint protection
Data Protections
NGFW Firewall
LAN Network Protection
Wireless Protection
Managed security services
Data centre virtualization technologies: infrastructure, desktop, storage & network virtualization
Data Center Hosting
Storages Systems/SAN Storages and NAS Storages for Centralization share Folders etc.….
Cloud Systems Cloud Solutions (Azure, AWS, GCB).
Satelites
Microwaves
LAN Network
WAN
CCTV System
Fire alarm System
PAVA system
SOS System
Digital signage
Video conferencing
Professional Audio
Professional Displays
Projectors
Broadcast, Cinema & Professional
 SOFTWARE DEPARTMENT
SERVICES
Custom software development services designed specifically for your business and ready to satisfy your exclusive needs and make your wo
Integrating Fingerprint devices with Attendance System
Build and implement custom APIs for applications, helping to add functionality to your Software Systems
Provide Maintanance and Support

PLATFORM
Build Web Applications to give your employees and customers an exceptional product experience
Build website for your business from scratch, or give a much-needed modernization update to your current website
CMS Website Development (WordPress)
Responsive Websites
Mobile Application Development for various platforms (Custom IOS and Android Mobile Applications)
Cross-Platform Applications for IOS and Android
Hybrid and Mobile Web
Native Applications Development
Build Desktop Application since there are still specific business needs that are best solved using an installed Desktop Applications

APPLICATIONS
Web Application
Web Application
Web Application
Web Application
Web Application
Web Application
Web Application
Web Application
Web Application
Web Application
Web Application
Web Application
 Web Application
Mobile Application
Desktop Application
Mobile Application
Desktop Application
Desktop Application
Integration
Integration
TECHNOLOGIES
C#
ASP.NET CORE
PHP
JS
Android Studio
Flutter
NodeJS

CS
Activities
Monitor/Check the network connectivity
Monitor/Check and maintenance the hardware devices (Moxa, relay, connections)
Monitor/Check and maintenance the hardwire devices (readers, power supply, magnatic lock)
ID badges activating/disactivating
Monitor/Check the network connectivity of devices
Check Time synchronization of the devices
Monitor/Check system health and functionality
Monitor/Check system health and functionality
Monitor/Check the signals of PLC
Monitor/Check the network connectivity of PLC devices
Conventional testing and maintenance the components of control panels
Check and maintenance the electronic circuit , limit switch and the alignment of the Barriers
Check and maintenance the panel, PLC, hydrolic system and limit switches of the Bollards
Check and maintenance the hardwire components and connection of UVSS
Check and maintenance the X-Ray, Metal detector and body search devices
Check and maintenance the motors of the automated main gate
Checking the network connectivity of devices
Check and maintenance the hardwire devices
maintenance for the hardwire devices
Check the connectivity of devices
Check/Monitor the network connectivity of GPS devices
Check and maintenance the hardware devices (PLC, HMI, Drivers, Motors)
Check the network connectivity of devices
List
Words
access
accommodation
adequacy
adhere
advance
adverse
adversely
adversely
advise
Affective
alleviate
APRAISAL
arbitraryly
authenticate
auxiliary
aversion
ban
banner
bloom
bold
boom
bum
bun
calibration
chaired
coherence
complex
construe\interpret
Containment
Contingency
corresponding
credit
Debit
debt
deficiency
derivative
deterioration
dim
diminish
drainage
Effect
Eradication
extenuating
extenuating
Extinguish
extinguisher
Failed
Field
grievance
hereby
income
induce
litigious
mediation
mitigate
model
module
morpheme
net profit
Null
occur
omitted
pace
paginate
parcel
peace
Periodic
peripheral
piece
place
plain
plan
plane
portfolio
post paid
postfix
pre paid
prefix
PRESERVATION
Preservation
profit
redundant
retain
Retention
schemes
segregation
SLIP+ finance
snag
snap
snip
space
suffix
supplement
tunicate
waive
Waive
weave
Whim
deducible
idiom
exclamation
mitigate
mediate
surveillance
Egomania
rule of thumb
zealous
sapped
Insubordination
affidavit
censure
remuneration
Adequacy
Holistic
Meaning
the means or opportunity to approach or enter a place. "the staircase gives access to the top floor"
a room, group of rooms, or building in which someone may live or stay. "they were living in temporary accommodation"
the state or quality of being adequate."the adequacy of testing procedures"
believe in and follow the practices of."I do not adhere to any organized religion"
move forwards in a purposeful way. "he advanced towards the dispatch box"
preventing success or development; harmful; unfavorable. "taxes are having an adverse effect on production"
in a way that prevents success or development; harmfully or unfavourably. "his self-confidence was adversely affected for yea
in a way that prevents success or development; harmfully or unfavourably. "his self-confidence was adversely affected for yea
offer suggestions about the best course of action to someone. "I advised him to go home"
relating to moods, feelings, and attitudes.
make (suffering, deficiency, or a problem) less severe. "he couldn't prevent her pain, only alleviate it"
an act of assessing something or someone."the report has been subject to appraisal"
without restraint in the use of authority; autocratically."everyone has the right not to be arbitrarily detained"
prove or show (something) to be true, genuine, or valid. "they were invited to authenticate artefacts from the Italian Renaissa
providing supplementary or additional help and support." auxiliary airport staff"
a strong dislike or disinclination.
officially or legally prohibit (something)."parking is banned around the harbour in summer"
a flag on a pole used as the standard of a monarch, knight, or army."the standard bearers followed, banners of bright red and
a flower, especially one cultivated for its beauty."an exotic bloom"
(of a person, action, or idea) showing a willingness to take risks; confident and courageous. "a bold attempt to solve the crisis"
a loud, deep, resonant sound."the deep boom of the bass drum"
a lazy or worthless person. "you ungrateful bum!"
a small cake, typically containing dried fruit."a currant bun"

act as chairperson of or preside over (an organization, meeting, or public event)."the debate was chaired by the Archbishop of

a word or action) in a particular way.

the action of keeping something harmful under control or within limits."the containment of the epidemic"

analogous or equivalent in character, form, or function; comparable."the corresponding Jamaican word is ‘bada’"
the ability of a customer to obtain goods or services before payment, based on the trust that payment will be made in the futu
an entry recording an amount owed, listed on the left-hand side or column of an account.The opposite of credit.
something, typically money, that is owed or due. I paid off my debts
a lack or shortage."vitamin A deficiency in children"

(of a light, color, or illuminated object) not shining brightly or clearly. "her face was softened by the dim light"
make or become less. "a tax whose purpose is to diminish spending"
the action or process of draining something, "the pot must have holes in the base for good drainage"
a change which is a result or consequence of an action or other cause."the lethal effects of hard drugs"
the complete destruction of something."the eradication of poverty"
cause (an offense) to seem less serious. "library staff will waive fines where there are genuine extenuating circumstances
cause (an offence) to seem less serious

a real or imagined wrong or other cause for complaint or protest, especially unfair treatment."failure to redress genuine griev
1. as a result of this document or utterance."all such warranties are hereby excluded"
revenue turnover
succeed in persuading or influencing (someone) to do something."the pickets induced many workers to stay away"

make less severe, serious, or painful , "he wanted to mitigate misery in the world"
a thing
each of aused
set ofasstandardized
an exampleparts
to follow or imitate."the
or independent units project
that canbecame
be used a
tomodel for aother
construct moreschemes"
complex structure, such as an it
in modules rather than built in a whole from the base up"

having no legal or binding force; invalid."the court ruled that the contract contained several infringements and therefore decla

appearing or occurring at intervals."the periodic visits she made to her father"

relating to or situated on the edge or periphery of something, "the peripheral areas of Europe"

not decorated or elaborate; simple or ordinary in character. "good plain food"

a detailed proposal for doing or achieving something."the UN peace plan"
an airplane : A PLANE crash
a large, thin, flat case for loose sheets of paper such as drawings or maps. "under his arm he carried a large portfolio of drawin
(of a letter or parcel) supplied with the postage already paid."use the postpaid envelope provided"

paid for in advanced nothing an envelope on which the postage has already been paid

the action of preserving something."the preservation of the city's green spaces"

not or no longer needed or useful; superfluous."many of the old skills had become redundant

the continued possession, use, or control of something."the retention of deposits by landlords remains an issue"
a large-scale systematic plan or arrangement for attaining a particular object or putting a particular idea into effect
the action or state of setting someone or something apart from others."a model that perpetuates the segregation of older peo
a small piece of paper, typically a form for writing on or one giving printed information."his monthly salary slip"

a thing added to something else in order to complete or enhance it."the handout is a supplement to the official manu

refrain from insisting on or using (a right or claim).

a sudden desire or change of mind, especially one that is unusual or unexplained."she bought it on a whim"

not obeying authority of any kind

a written statement confirmed by oath or affirmation, for use as evidence in court. "a former employee swore an affidavit rela
express severe disapproval of (someone or something), especially in a formal statement."the company was heavily censured b
money paid for work or a service. "they work in excess of their contracted hours for no additional remuneration"
is the quality of being good enough or great enough in amount to be acceptable
characterized by the belief that the parts of something are intimately interconnected and explicable only by reference to the w
List
 Development Business
Library three types: 1- students 2-
To Implement and Audit ISO 21001 and any ISOs related on career development 3- learner
AUIB ( general)
everything about quality from Ato Z to al
shooting range

Description Name
Springer
Science direct
Wiley blackwell
ISI Web of Knowledge
ProQuest theses
Jstor
Sage
Nature
Newscintist
Pumbed

…………………..
AKlectures
…………………..
AKlectures
Khan acadmy
Mit
Edex
Coursera
 Ideas Volnteer

making siri and alexa smarter by using users' personal

data, private per-user or internationally
Telegram to create a cloud
30 second videos by google for everythig

Link
 Formula
Proper
left
middle
date

Header& footer
Proper

RAND()
Ctrl + Alt + F9
"=A1*$B$1"
(IF logical test, If true do, if false do)
&& to merge
ctrl+enter
vlookup
"*"
COUNTIFS
COUNTIF(#REF!, "*")
SUMPRODUCT(--ISTEXT(#REF!))
COUNTIF(#REF!, "osama")
COUNTIF(#REF!, "*"&#REF!&"*")=patial
SUBTOTAL(3,#REF!)= filterd info
SUBTOTAL(103,#REF!)= hidden cells
RANDBETWEEN(5,50)

1. Select cell A1.

2. Go to Formula tab in the ribbon.
3. Select Define Name from the Defined Names section.
4. Type in List_Of_Names in the Name area.
5. Type in =FILES(Sheet1!$A$1) in the Refers to area.
6. Press the OK button.
1. Enter the path of the folder containing the files that you
want to get the names of into cell A1. In this example my
files are in C:\Example.
If I wanted all files I would enter C:\Example\* into A1
If I wanted all .xlsx files I would enter C:\Example\*.xlsx into
A1
If I wanted all Excel files files I would enter C:\Example\
*.xls* into A1
2. Enter the formula =INDEX(List_Of_Names,ROW(A1)) into
any cell.
3. Copy and paste the formula down until you see a #REF!
error. This means we’ve reached the last file in the folder.
 Description
converts the first letter in every word in the cell to uppercase , fixing grammar or separating words
will select the left side of the value
will select the middle side of the value
will take the number as a date
Insert …. Text… Header &footer , create a footer that has page numbers, the date, and the name of your file.
Changing header and photer selecting all pages
converts the first letter in every word in the cell to uppercase , fixing grammar or separating words

it will generate random (numbers, and any other as needed )

To recalculate all the functions in your file
the dollar sign will keep the value static even after we change the formula
logical build of IF function
merge two columes
trl+enter =press it after entering to fill all selected cells with same value
"=VLOOKUP(B1:B12,A1:A12,1,0)+ filter on column c ( the results) which are N/A" , to compare the values of two columns/rows
"*" to replace any and all vlaues in formula

Create a named function.

Specify the folder path.
List

List
to add the filter and sorting to column/row name List
Deviding info from one dump into tabel
‫‪MONTH‬‬ ‫‪1‬‬ ‫‪2‬‬ ‫‪3‬‬ ‫‪4‬‬ ‫‪5‬‬ ‫‪6‬‬ ‫‪7‬‬
‫‪JAN‬‬ ‫‪Sat/1/1/2022‬‬ ‫‪Sun/2/1/2022‬‬ ‫‪Mon/3/1/2022‬‬ ‫‪Tue/4/1/2022‬‬ ‫‪Wed/5/1/2022‬‬ ‫‪Thu/6/1/2022‬‬ ‫‪Fri/7/1/2022‬‬

‫‪FEB‬‬ ‫‪Tue/1/2/2022‬‬
‫‪MAR‬‬
‫‪APR‬‬
‫‪MAY‬‬
‫‪JUN‬‬
‫‪JUL‬‬
‫‪AUG‬‬
‫‪SEP‬‬
‫‪OCT‬‬
‫‪NOV‬‬
‫‪DEC‬‬

‫مفتاح المخطط‬
‫يوم جمعة أو سبت‬
‫يوم عمل‬
‫يوم عمل (مأمورية)‬
‫إجازة عارضة‬
‫إجازة اعتيادى‬
‫إضافى‬
‫راحة‬
‫إجازة مرضى‬
‫اذن‬
‫إجازة رسمية‬
 ‫ام ‪2019‬‬
‫‪8‬‬ ‫‪9‬‬ ‫‪10‬‬ ‫‪11‬‬ ‫‪12‬‬ ‫‪13‬‬ ‫‪14‬‬ ‫‪15‬‬
‫‪Sat/8/1/2022‬‬ ‫‪Sun/9/1/2022 Mon/10/1/2022 Tue/11/1/2022 Wed/12/1/2022 Thu/13/1/2022‬‬ ‫‪Fri/14/1/2022‬‬ ‫‪Sat/15/1/2022‬‬

‫يناير‬
‫يناير‬
‫م‬ ‫أبريل‬
‫ع‬ ‫أبريل‬
‫ا‬ ‫مايو‬
‫ض‬ ‫يونيو‬
‫ر‬ ‫يونيو‬
‫مر‬ ‫يوليو‬
‫ذ‬ ‫أغسطس‬
‫أغسطس‬
‫أغسطس‬
‫أكتوبر‬
‫نوفمبر‬
 ‫مخطط عــــام ‪2019‬‬
‫‪16‬‬ ‫‪17‬‬ ‫‪18‬‬ ‫‪19‬‬ ‫‪20‬‬ ‫‪21‬‬ ‫‪22‬‬ ‫‪23‬‬
‫‪Sun/16/1/2022 Mon/17/1/2022 Tue/18/1/2022 Wed/19/1/2022 Thu/20/1/2022‬‬ ‫‪Fri/21/1/2022‬‬ ‫‪Sat/22/1/2022 Sun/23/1/2022‬‬

‫يناير‬ ‫‪7‬‬ ‫اإلثنين‬

‫يناير‬ ‫‪25‬‬ ‫الجمعة‬
‫أبريل‬ ‫‪25‬‬ ‫الخميس‬
‫أبريل‬ ‫‪29‬‬ ‫األثنين‬
‫مايو‬ ‫‪1‬‬ ‫االربعاء‬
‫يونيو‬ ‫‪5-7‬‬ ‫األربعاء‬
‫يونيو‬ ‫‪30‬‬ ‫األحد‬
 ‫يوليو‬ ‫‪23‬‬ ‫الثالثاء‬
‫أغسطس‬ ‫‪11‬‬ ‫األحد‬
‫أغسطس‬ ‫‪12‬‬ ‫األثنين‬
‫أغسطس‬ ‫‪31‬‬ ‫السبت‬
‫أكتوبر‬ ‫‪6‬‬ ‫األحد‬
‫نوفمبر‬ ‫‪9‬‬ ‫السبت‬
 ‫‪24‬‬ ‫‪25‬‬ ‫‪26‬‬ ‫‪27‬‬ ‫‪28‬‬ ‫‪29‬‬ ‫‪30‬‬ ‫‪31‬‬
‫‪Mon/24/1/2022 Tue/25/1/2022 Wed/26/1/2022 Thu/27/1/2022‬‬ ‫‪Fri/28/1/2022‬‬ ‫‪Sat/29/1/2022‬‬ ‫‪Sun/30/1/2022 Mon/31/1/2022‬‬

‫‪Tue/12/4/2022 Wed/13/4/2022‬‬
‫‪Wed/13/4/2022‬‬
‫‪Thu/14/4/2022‬‬
‫‪Fri/15/4/2022‬‬
‫‪Sat/16/4/2022‬‬

‫االجمالى‬
‫المتبقى‬
‫عيد الميالد‬
‫الثورة‬
‫عيد تحرير سيناء‬
‫شم النسيم‬
‫عيد العمال‬
‫عيد الفطر المبارك‬
‫يونيو ‪30‬‬
 ‫عيد ثورة يوليو‬
‫وقفة عيد األضحى المبارك‬
‫عيد األضحى المبارك‬
‫رأس السنة الهجرية‬
‫عيد القوات المسلحة‬
‫المولد النبوى الشريف‬
 ‫‪MONTH‬‬ ‫اعتيادى‬ ‫عارضة‬ ‫إضافى‬ ‫مأمورية‬ ‫بدل راحة‬ ‫مرضى‬
‫‪JAN‬‬ ‫‪0.0‬‬ ‫‪0‬‬ ‫‪0‬‬ ‫‪0‬‬ ‫‪0‬‬ ‫‪0‬‬

‫‪FEB‬‬ ‫‪0.0‬‬ ‫‪0‬‬ ‫‪0‬‬ ‫‪0‬‬ ‫‪0‬‬ ‫‪0‬‬

‫‪MAR‬‬ ‫‪0.0‬‬ ‫‪0‬‬ ‫‪0‬‬ ‫‪0‬‬ ‫‪0‬‬ ‫‪0‬‬
‫‪APR‬‬ ‫‪0.0‬‬ ‫‪0‬‬ ‫‪0‬‬ ‫‪0‬‬ ‫‪0‬‬ ‫‪0‬‬
‫‪MAY‬‬ ‫‪0.0‬‬ ‫‪0‬‬ ‫‪0‬‬ ‫‪0‬‬ ‫‪0‬‬ ‫‪0‬‬
‫‪JUN‬‬ ‫‪0.0‬‬ ‫‪0‬‬ ‫‪0‬‬ ‫‪0‬‬ ‫‪0‬‬ ‫‪0‬‬
‫‪JUL‬‬ ‫‪0.0‬‬ ‫‪0‬‬ ‫‪0‬‬ ‫‪0‬‬ ‫‪0‬‬ ‫‪0‬‬
‫‪AUG‬‬ ‫‪0.0‬‬ ‫‪0‬‬ ‫‪0‬‬ ‫‪0‬‬ ‫‪0‬‬ ‫‪0‬‬
‫‪SEP‬‬ ‫‪0.0‬‬ ‫‪0‬‬ ‫‪0‬‬ ‫‪0‬‬ ‫‪0‬‬ ‫‪0‬‬
‫‪OCT‬‬ ‫‪0.0‬‬ ‫‪0‬‬ ‫‪0‬‬ ‫‪0‬‬ ‫‪0‬‬ ‫‪0‬‬
‫‪NOV‬‬ ‫‪0.0‬‬ ‫‪0‬‬ ‫‪0‬‬ ‫‪0‬‬ ‫‪0‬‬ ‫‪0‬‬
‫‪DEC‬‬ ‫‪0.0‬‬ ‫‪0‬‬ ‫‪0‬‬ ‫‪0‬‬ ‫‪0‬‬ ‫‪0‬‬
‫االجمالى‬ ‫‪0.0‬‬ ‫‪0‬‬ ‫‪0‬‬ ‫‪0‬‬ ‫‪0‬‬ ‫‪0‬‬

‫المتبقى‬ ‫‪30.0‬‬ ‫‪7‬‬

 ‫اعداد‪ /‬الحسن الصادق‬
‫المعمل المرجعى لمياه الشرب‬
‫اذن‬ ‫مالحظات‬
‫‪0‬‬

‫‪0‬‬
‫‪0‬‬
‫‪0‬‬
‫‪0‬‬
‫‪0‬‬
‫‪0‬‬
‫‪0‬‬
‫‪0‬‬
‫‪0‬‬
‫‪0‬‬
‫‪0‬‬
‫‪0‬‬ ‫‪0‬‬
‫عيد تحرير سيناء‬
 IMS Procedures Documented and approved
1 Procedure of define the company and its context
2 Procedure of setting the Quality objectives and planning to achieve them
3 Procedure of documented information
4 Competenece _ training
5 Procedure of Client Satisfaction
6 Procedure of Data Analyzing
7 Procedure of Internal and External IMS Communication
8 Operational Planning Procedure
9 Departments work instruction
10 Internal Audit Procedure
11 NON-Confermety AND Corrective Action Procedure
12 Management review procedure
13 Continual improvement procedure
14 Incident Investigation Procedure
15 Emergency Preparedness Procedure
16 Hazard Identification & risk assesment
17 Calibration Procedure
 Critical
Major
Minor

Done
Pending
Cancelled

Quality
Hayder
Osama
SD
GM
Omreen
Supply chain
HR
Alaa
Firas
Finance
HR
Shahad
Nada