2004 Sonos - User - Guide

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fm Page i Monday, June 27, 2005 10:38 AM
Sonos Digital Music System

TM
User Guide
THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE.
No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical,
including but not limited to photocopying, recording, information retrieval systems, or computer network without the
written permission of Sonos, Inc.
Sonos, Sonosnet, and all Sonos logos are trademarks of Sonos, Inc.
Macintosh® and Mac OS® are trademarks of Apple Computer, Inc., registered in the U.S. and other countries.
Windows® XP and Windows® 2000 are either registered trademarks or trademarks of Microsoft Corporation in the
United States and/or other countries.
This product includes technology owned by Microsoft Corporation and under a license from Microsoft Licensing, GP.
Use or distribution of such technology outside of this product is prohibited without a license from Microsoft
Corporation and/or Microsoft Licensing, GP as applicable.
MPEG Layer-3 audio decoding technology licensed from Fraunhofer IIS and Thomson.
Sonos uses MSNTP software, which was developed by N.M. Maclaren at the University of Cambridge.
(c) Copyright, N.M. Maclaren, 1996, 1997, 2000; (c) Copyright, University of Cambridge, 1996, 1997, 2000.
All other products and services mentioned may be trademarks or service marks of their respective owners.
© 2004-2006 by Sonos, Inc. All rights reserved.

Version: 060101
January, 2006
Chapter 1 Overview
Your Computer Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1
Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
Additional Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3
System Registration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3
Language Preference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3
Sort Folders By Preference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4
Windows Shortcut Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Chapter 2 ZonePlayer Setup and Operation

Where to Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1
1-2-3 Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1
Adding a ZonePlayer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5
Renaming a ZonePlayer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6
Turning Off White Status Indicator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-7
Changing a ZonePlayer’s Operating Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8
Connecting a Device to ZonePlayer’s Line-out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-9
Connecting to Line-In Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
ZonePlayer Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Rear Panel Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Chapter 3 Windows® Setup and Operation

Starting the Sonos Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1
Windows Desktop Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4
DCR Playback Controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5
Controlling the Volume (DCR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5
Pausing the Household (DCR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6
Managing Your Zones (DCR). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7
Browsing and Playing Music (DCR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8
Using Rhapsody. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Using Audible . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Managing Your Music Queue (DCR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
Sonos Playlists (DCR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Contents
ii
Internet Radio (DCR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-18

Managing Music Folders (DCR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-20
Software Updates (DCR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-22
Additional Preferences (DCR). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-23
Resetting Your DCR. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-24
Firewall Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-24
Chapter 4 Macintosh OS X® Setup and Operation

Starting Sonos Setup Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Macintosh Desktop Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
DCR Playback Controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Controlling the Volume (DCR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
“Turn off” Music System (DCR). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Managing Your Zones (DCR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Browsing and Playing Music (DCR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Using Audible. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-10
Managing Music Queue (DCR). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-12
Sonos Playlists (DCR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-13
Internet Radio (DCR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-13
Managing Music Folders (DCR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-15
Software Updates (DCR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-16
Advanced Preferences (DCR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-18
Resetting the Desktop Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-19
Uninstalling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-19
Firewall Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-19
Enabling Windows File Sharing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-22
Chapter 5 Your Sonos Controller

Connecting Your Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Using the Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Controller - Volume Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Managing Zones Using Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Making Music Selections (Controller). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-12
Managing Music Queue (Controller) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-15
Internet Radio (Controller) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-19
Music Library Management (Controller). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-19
Updating Music Index (Controller). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-21
ZonePlayer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-22
Controller Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-24
iii
Online Updates (Controller). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-27

Advanced Settings (Controller) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-29
Battery Charging (Controller) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-31
Appendix A Tips and Troubleshooting

Basic Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Can I Eliminate The First Wire? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6
ZonePlayer Status Indicator Explanations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8
About Your Music System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-10
Support Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-12
Can’t Find What You’re Looking For? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-12
Appendix B Sonos Device Specifications

Sonos ZonePlayer ZP100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-1
Sonos Controller CR100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-3
Appendix C Other Operating Systems - Setup

System Setup Using Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-1
Setup Using Only a NAS Device (no router). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-4
iv
Regulation Information
Europe
This product complies with the requirements of the R&TTE Directive (1999/5/ED). A copy of the full
Declaration of Conformance may be obtained at http://eu.sonos.com.
Attention In France, operation is limited to indoor use within the band 2.454-2.4835 GHz.
(Attention. En France, l’utilisation en intérieur est limitée à la bande de fréquences 2,454-2,4835 GHz.)
USA
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is con-
nected.
• Consult the dealer or an experienced audio technician for help. Modifications not expressly ap-
proved by the manufacturer may void the user's authority to operate the equipment under FCC
rules.
Canada
This Class B digital apparatus complies with Canadian ICES-003 and RSS-210.
Industry Canada
The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not
emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable
from Health Canada’s Web site www.hc-sc.gc.ca/rpb.
RF Exposure Requirements
To comply with FCC and EU exposure essential requirements, a minimum separation distance of 20cm (8
inches) is required between the equipment and the body of the user or nearby persons.
Recycling Information
This symbol on the product or on its packaging indicates that this product shall not be treated as household
waste. Instead please deliver it to the applicable collection point for the recycling of electrical and electronic
equipment. By recycling this product correctly, you will help conserve natural resources and prevent
potential negative environmental consequences. For more detailed information about recycling of this
product, please contact your local city office, your household waste disposal service or the shop where you
purchased the product.
Overview
Your Computer Requirements
Important: Your network must have a high-speed Internet connection, as the Sonos Digital
Music System is designed to provide you with online software updates. Your Sonos system
must be registered to receive these updates so be sure to register during the setup process. At
no time is your e-mail address provided to other companies.
To play the digital music files stored on your computer, your computer network must
meet the following requirements:
Network Requirements
• You must have an Ethernet network interface connection in your PC. If you do
not have one, you will need to buy and install a Network Interface Card (NIC) be-
fore proceeding.
• DSL/cable modem, or LAN-based, high-speed Internet connection.
• If you currently have a cable or DSL modem connected directly to your comput-
er, you should install a router between your modem and your computer to
enhance your computer’s security, and to share the Internet connection with
your Sonos Digital Music System and other devices. If you do not have a router,
you should purchase and install one before proceeding.
System requirements
• 500 MHz processor or better
• 128 MB RAM minimum/256 MB RAM recommended
• Network hardware as described above
Chapter 1
1-2 Sonos Digital Music System User Guide
Compatible operating systems

• Windows® XP, including Windows XP® Media Center
• Windows® 2000
• Macintosh® OS X, (10.3 or later)
Compatible playlist formats
• iTunes®
• Rhapsody™
• Musicmatch™
• Windows Media Player®
• WinAmp®
Compatible music file formats
• MP3
• WMA (not including lossless)
• AAC (MPEG4)
• WAV/LPCM (uncompressed)
• AIFF (uncompressed)
• FLAC (lossless)
• Ogg Vorbis
• Apple Lossless
• Audible Format 4
Compatible streaming formats
• MP3
• WMA (HTTP)
Please visit our Web site at http://faq.sonos.com/specs or the latest system requirements
and compatible audio formats.
Technical Support
For help with troubleshooting and support issues, visit our Support Web site. If you
cannot solve the problem there, contact us by telephone.
Chapter 1: Overview 1-3
• Web site: www.sonos.com/support

• Telephone: Go to www.sonos.com/support and click Phone Support to find the
correct telephone number for your country.
Additional Information
• For the latest product documentation, go to http://sonos.com/support and click
Documents.
• For the latest Sonos Digital Music System product news, go to http://
www.sonos.com.
• For the latest system requirements or compatible audio formats, go to http://
faq.sonos.com/specs.
System Registration
Registering your music system allows you to receive technical support as well as
software upgrades. At no time is any of your information provided to other
companies.
To register using Desktop Controller software
Select Sonos System Registration from the Help menu (Windows) or the Sonos
menu (Macintosh).
To register using Sonos Controller
1. From the Music menu, click System Settings.
2. Click Advanced Settings>System Registration.
Language Preference
Desktop Controller for Windows
1. From the File menu, select Preferences.
2. Select your language preference from the drop-down on the General tab
(currently English and German are the only supported languages.)
Desktop Controller for Macintosh

The Desktop Controller will try to use the language you have selected in your OS X
operating system (System Preferences). Currently only German and English are
available on the Sonos Digital Music System.
Sonos Controller
1. From the Music menu, select System Settings>Controller Settings>Advanced
Settings>Language.
2. Select your language preference (currently English and German are the only
supported languages), and then touch OK.
Sort Folders By Preference

You can set the sorting preference for music folders that are accessible from your music
library. You can choose to sort by:
• Track name
• Track number
• Filename
To set using Desktop Controller software
1. From the File menu (Windows) or Sonos menu (Macintosh), select Preferences.
2. Select your sort order preference from the Sort By field on the General tab.
To set using Sonos Controller
1. From the Music menu, select System Settings>Controller Settings>Advanced
Settings>Sort Folders By.
2. Select your sort order preference, and then touch OK.
Chapter 1: Overview 1-5
Windows Shortcut Keys
FUNCTION KEY SEQUENCE
Help F1
Album Art F4
Equalizer F5
Unmute House F6
Mute House F7
Mute Group F8
Volume Down F9
Volume Up F10
Next CTRL + F
Play/Pause CTRL + P
Play Now CTRL + N
Previous CTRL + B
Add to Queue CTRL + Q
Random CTRL + H
Repeat CTRL + T
ZonePlayer Setup and Operation
Where to Begin
Carefully unpack your Sonos ZonePlayer(s). Then follow the step-by-step instructions
on the following pages to ensure that you set up your speakers and your ZonePlayer(s)
correctly.
After at least one ZonePlayer has been set up, you can follow the instructions on the
Controller screen to add a new Controller to your Sonos Digital Music System.
Note: Your network must have a high-speed Internet connection, as the Sonos Digital Music
System is designed to provide you with online software updates. Your Sonos system must be
registered to receive these updates so be sure to register during the setup process. Sonos does
not share your e-mail address with other companies.
If you should experience any difficulty during the setup process, see Appendix A for
additional help.
1-2-3 Setup
It takes just 3 steps to get your Sonos Digital Music System up and running:
1 Connect speakers to your ZonePlayer
2 Connect the first Sonos ZonePlayer (with Ethernet cable supplied) to your home
network
3 Install the computer software (or use a Controller) to configure your music system
Chapter 2
2-2 Chapter 2: ZonePlayer Setup and Operation
1 Step 1: Set Up Speakers/Apply Power

Your speaker’s power rating should be at least 75W for 8 Ohm speakers, and at least
150W for 4 Ohm speakers. Do not connect speakers rated at less than 4 Ohms.
Note: Connect the red (+) and black (-) terminals from each speaker to the corresponding
terminals on the ZonePlayer. Mismatching of polarities will result in weak central sound, and a
distorted sense of sound direction.
1. When making connections, ensure that none of the strands of your speaker wire
come in contact with an adjoining terminal on the rear panel.
2. Use your thumb or finger to firmly push the spring-
loaded speaker connector post inward to reveal the
connection hole.
3. Insert the stripped end of the speaker wire into the hole,
then release. The stripped portion should be caught firmly
in the connector post.
4. Repeat to install the other speaker wires.
5. Attach the power cord to the ZonePlayer and plug into a wall outlet.
The Mute button indicator and the ZonePlayer Status indicator will begin to flash.
(If this ZonePlayer was previously connected to another Sonos Digital Music System,
the ZonePlayer Status indicator may light solid white instead.)
2 Step 2: Connect First ZonePlayer
1. Connect the Ethernet cable from an open port on your router to any of the four (4)
Ethernet switch connectors on the back of your ZonePlayer (see A in the diagram
below).
• If your modem is currently plugged into the only network interface connector
on your computer, you should install a standard router before continuing. If you
don’t have a router, go to http://faq.sonos.com/norouter for instructions.
Or,
• If you have structured (built-in) wiring that connects to a router located else-
where in your home, you can connect the Ethernet cable from a live wall plate
into one of the four Ethernet switch connectors on the back of your ZonePlayer
(see B in the diagram below).
Chapter 2: ZonePlayer Setup and Operation 2-3
Cable/DSL
modem
Structured
Wiring
Router
Note: To maintain your computer’s security, do not connect the ZonePlayer directly to your
cable/DSL modem.
2. If you don’t have an open port on your router, you can disconnect your computer
from the router and connect it to the ZonePlayer instead. Then you can connect
the ZonePlayer into the router port the computer was previously plugged into.
Cable/DSL
modem
Router
Caution: Do not place any items on top of your ZonePlayer. This may impede the air flow
and cause your ZonePlayer to overheat.
3 Step 3: Install software

If your operating system is Macintosh® OS X (version 10.3 or later), Windows® 2000 or
Windows® XP, insert the Sonos System Setup CD-ROM and follow the on-screen
instructions to install the software which will guide you through the process of
configuring your music system, and setting up access to your music files.
• If the Desktop Controller software for Windows does not start automatically, run
“d:/setup.exe” replacing “d” with your CD-ROM drive’s letter as necessary.
• If you have a different operating system, see "System Setup Using Controller" .
• If you have only a NAS device without a router, see "Setup Using Only a NAS De-
vice (no router)" .
Note: Firewall software such as Norton Internet Security, McAfee Personal Firewall,
ZoneAlarm, OS X Firewall, or Windows® Service Pack 2 can block the operation of your Sonos
Desktop Controller software. During installation, you may see prompts from your firewall
software indicating that the Sonos application is attempting to perform certain operations.
You should always allow full access to the Sonos application. You may also need to change the
settings of your firewall software to ensure that Windows file sharing is not blocked. See
"Firewall Information" or go to our Web site at http://faq.sonos.com/firewall for detailed
instructions.
Adding a ZonePlayer
If your house has structured (built-in) wiring, you can make a ‘wired’ connection to an
additional ZonePlayer. Otherwise, make a wireless connection.
Caution: Do not place any items on top of your ZonePlayer. This may impede the air flow
and cause your ZonePlayer to overheat.
When and why should I use a wireless connection?

The Sonos Digital Music system uses a built-in wireless connection to communicate
between ZonePlayers. You can place ZonePlayers anywhere without physically
connecting them to your computer network, as long as they are within transmitting
range (up to 100 ft. depending upon your home’s layout). This means that you do not
need to go to the effort of installing cables, and you can relocate your ZonePlayer(s)
easily.
Note: Thick walls, 2.4 GHz cordless telephones, or the presence of other wireless devices can
interfere with or block the wireless network signals from your Sonos Digital Music System.
Once you locate your ZonePlayer, if you are experiencing difficulty, it is advisable to relocate
the ZonePlayer, change the wireless channel your music system is operating on, or make a
wired connection (Ethernet cable) either from your router to the ZonePlayer, or from one
ZonePlayer to another. For more information on wireless connections, you can go to
www.sonos.com/support.
Use wireless connections when:

• You do not want to install network cables
• You may want to move the ZonePlayer
• There is enough signal strength for the ZonePlayer to transmit and receive data
reliably
1. Place the ZonePlayer in the room you have selected.
2. Attach speakers to your ZonePlayer.
3. If you are making a wired connection, connect a standard Ethernet cable from
either your router, another ZonePlayer, or a ‘live’ network wall plate to any of the
Ethernet switch connections on the back of the new ZonePlayer. If you are making
a wireless connection, proceed to step 4.
4. Attach the supplied power cord to your ZonePlayer and plug into a wall outlet.
The Mute indicator and the ZonePlayer Status indicator will begin to flash. (If this
ZonePlayer was previously connected to another Sonos Digital Music System, the
ZonePlayer Status indicator may light solid white instead.)
Mute; flashes green
Status Indicator; flashes white
5. Choose one of the following options:

• Use the Desktop Controller to add the ZonePlayer to your Sonos Digital Music
System by selecting Zones>Set Up Zones>Add.
Or,
• Use a Sonos Controller to add the ZonePlayer to your Sonos Digital Music System
by selecting System Settings>Add a ZonePlayer from the Music menu.
During the setup process, you will be asked to press and release the Mute and Volume
Up buttons simultaneously on the ZonePlayer you are adding to the Sonos Digital
Music System.
• You may release the buttons as soon as the Mute indicator (green) and the
ZonePlayer Status Indicator (white) start to blink alternately (this takes ap-
proximately 1 second.)
• When the ZonePlayer has been successfully added to your music system, the
Mute indicator will go out and the ZonePlayer Status indicator will change to
solid white.
Renaming a ZonePlayer
If you name a ZonePlayer incorrectly, or if you move your ZonePlayer to another room,
you can rename it to suit your preference.
To rename using Desktop Controller software
1. From the Zones menu, click Set Up Zones.
2. Select the ZonePlayer you wish to change, and click Settings.

3. From the Zone Name tab, select a name from the list, or type a new name for this
ZonePlayer in the Zone Name field, and then click OK.
To rename using Sonos Controller
1. From the Music menu, select System Settings>ZonePlayer Settings and press
OK.
2. Use the scroll wheel to highlight the zone you wish to change, and press OK.
3. Select ZonePlayer Name, and press OK.
• Use the scroll wheel to select a new name from the list, and then press OK.
Or,
• Type a different name by selecting Enter New.
• Use the scroll wheel to select each letter, pressing OK after each entry.
• Press Accept to accept the new name, or press Cancel to leave the screen
without making a change.
Turning Off White Status Indicator

If you have a ZonePlayer located in a bedroom, you may want to turn off the Status
Indicator Light located on the front of the ZonePlayer. When the ZonePlayer is in
normal operation, the white light will not display. However, if the ZonePlayer status
indicator begins to flash amber, see "ZonePlayer Status Indicator Explanations" for
additional information.
ZonePlayer Status Indicator

Light; white when in normal
operation
To turn off using Desktop Controller software

1. From the Zones menu, click Set Up Zones.
2. Highlight the ZonePlayer you wish to adjust, and click Settings.
3. From the Status Indicator Light tab, select On or Off and click OK.
To turn off using Sonos Controller
1. From the Music menu, select System Settings>ZonePlayer Settings, and press
OK.
2. Use the scroll wheel to highlight the zone you wish to affect, and press OK.
3. Select White Status Indicator Light, and press OK.
4. Select On to turn the light on during normal operation, or Off to turn the light off
during normal operation, and press OK.
Changing a ZonePlayer’s Operating Mode

You can use a ZonePlayer simply to extend the wireless range of your Sonos Digital
Music System and not to play music by placing the ZonePlayer into Sonos Extender
mode. A ZonePlayer operating in Sonos Extender mode is sometimes referred to as a
hidden ZonePlayer, and will not appear in your Zones menu.
The ZonePlayer must already be part of your Sonos Digital Music System in order to
change its mode of operation.
To change using Desktop Controller software
1. From the Zones menu, select Set Up Zones.
2. Highlight the ZonePlayer you want to change, and click Settings.
3. Select the Advanced tab.
4. Select either Normal Mode or Sonos Extender Mode, and click OK.
To change using Sonos Controller
1. From the Music menu, select System Settings>ZonePlayer Settings.
2. Select the ZonePlayer you want to change, and click OK.
3. Select ZonePlayer Mode, and click OK.
4. Select either Normal or Sonos Extender mode, and click OK.
When a ZonePlayer is in Sonos Extender mode, it does not display in your Zones menu.
When you change it back to normal operation using the ZonePlayer Settings screen,
it will appear as an unnamed zone and you can rename it at that time.
Connecting a Device to ZonePlayer’s Line-out

You can easily connect your home theater, stereo, or powered speakers to a
ZonePlayer. For additional information on connecting audio devices, you can go to our
Web site at http://faq.sonos.com/cables.
To connect to a home theater
1. Use a standard RCA audio cable to connect a ZonePlayer's analog audio output to
the audio inputs on your home theater receiver.
2. Select the proper input channel on your home theater system.
3. If you are setting up a new ZonePlayer, plug in your ZonePlayer, and then choose
one of the following options:
• Use the Desktop Controller software to add the ZonePlayer to your Sonos Dig-
ital Music System by selecting Zones>Set Up Zones>Add.
• Use the Sonos Controller to add the ZonePlayer to your Sonos Digital Music
System by selecting System Settings>Add a ZonePlayer from the Music
menu.
To control the volume from home theater
Set the line-out level on this ZonePlayer to Fixed by selecting one of the following
options:
• Using the Desktop Controller software, select Set Up Zones from the Zones
menu. Select the ZonePlayer attached to your home theater, and then click Set-
tings. Click the Line-Out tab, and choose Fixed.
• Using the Sonos Controller, from the Music menu, select System Settings. Se-
lect ZonePlayer Settings, and use the scroll wheel to highlight the ZonePlayer
attached to your home theater. Select Line-Out Level, and choose Fixed.
Note: When you change the line-out level to Fixed on your ZonePlayer, you will not be able
to adjust the volume or the equalization settings using your Sonos Controller.
To control the volume from Sonos system

1. Adjust your home theater or other audio device's volume to typical listening
volume.
2. Set the line-out level on this ZonePlayer to Variable by selecting one of the
following options:
• Using the Desktop Controller software, select Set Up Zones from the Zones
menu. Select the ZonePlayer attached to your home theater, and then click Set-
tings. Click the Line-Out tab, and choose Variable.
• Using the Sonos Controller, from the Music menu, select System Settings. Se-
lect ZonePlayer Settings, and use the scroll wheel to highlight the ZonePlayer
attached to your home theater. Select Line-Out Level, and choose Variable.
3. Use the Controller to adjust the volume on your Sonos system so you can hear
music. This may be at the high end of the volume scale.
4. If desired, you can readjust the volume on your home theater system so that the
volume range for the Controller falls within your typical listening range.
To connect to a computer or powered speakers
• If you are connecting to your computer: You will need a stereo mini-to-RCA Y
adapter audio cable (one 1/8-inch stereo mini-plug to dual RCA male connec-
tors) to connect the ZonePlayer’s analog audio output to the computer’s audio
input.
• If you are connecting to powered speakers: You may need a Y adapter audio
cable (one 1/8-inch stereo mini-plug to dual RCA male connectors) to connect
the computer’s speakers to the audio outputs on the ZonePlayer. If your speak-
ers have a male 1/8-inch stereo plug, you will need to attach a female-to-female
coupler between the speaker plug and the Y adapter audio cable.
Connecting to Line-In Source

You can play music from an external line-in source such as a CD player, portable music
player, or television that is connected to your Sonos Digital Music System. This audio
can be streamed to any ZonePlayer(s) in your house. So, connect your CD player to the
Sonos Digital Music System and listen to the CDs you haven’t had a chance to rip to
your music library, or connect to your TV and listen to the football game on the patio
while cooking on the grill.
Note: You can listen to music from the external device in any zone, and use the Sonos Digital
Music System to control the volume settings. However you must control the playback
(forward, pause, etc.) from the line-in source. If you have Compressed encoding selected, you
will notice a slight delay before the music starts to play.
• Use a standard RCA cable to plug the external source into the analog Audio In
connections on the back of your ZonePlayer. The source device will automatical-
ly be detected.
• To connect a portable player to the ZonePlayer, you will need a 1/8 inch mini-ste-
reo to RCA audio cable. Plug the mini-stereo end into the portable device and
the RCA end into the Audio In connection on the ZonePlayer.
Analog audio in
To connect using Desktop Controller software

1. From the Music Library pane, click the Line-In tab. (On a PC, you may need to
click >> to select the Line-In tab if your screen resolution is set low).
2. To play music from this source, select the audio component, and click Play Now.
3. To change the settings for this source, highlight the audio component, and click
Set Up to display the ZonePlayer Settings screen.
• (You can also display this screen by selecting Set Up Zones>Settings from the
Zones menu. Highlight the ZonePlayer your line-in source is connected to, and
click Settings.)
4. From the Line-In tab, select an audio component type from the Source Icon Type
list.
5. Type the name you want to use for this source (for example, CD Player or MP3
Player).
6. Select the line-in level appropriate for this device, and then click OK.
• The default (typical) line-in level for the selected device type is displayed. You
can increase or decrease the level, but if the level is set too high, you may expe-
rience clipping at higher volume levels.
To connect using Sonos Controller
From the Music menu, select Line-In Sources and touch OK.
• To play music from this source, highlight it and touch OK.
• To change the name of the component, highlight it and select Edit Name.
Choose a new name from the list, and touch OK.
• To change the line-in level for this component, highlight it and select Edit Line
Level. Choose the line-in level appropriate for this device, and click OK.
The default (typical) line-in level for your device type automatically displays. You
can increase or decrease the level, but if the level is set too high, you may
experience clipping at higher volume levels.
To change the line-in encoding for these components, see "Line-In encoding
(Controller)" .
To change line-in encoding for all components
1. From the File menu (Windows) or Sonos (Macintosh) menu, select Preferences.
2. Click the Advanced tab.
3. Select Compressed or Uncompressed from the Line-In Encoding list, and click
OK. When Compressed is selected, you will notice a slight delay before the music
starts to play.
ZonePlayer Front Panel
ZonePlayer Status Indicator • Flashes white when powering up or connecting to

your Sonos Digital Music System.
• Solid white when powered up and connected to your
Sonos Digital Music System
• See "ZonePlayer Status Indicator Explanations" for
additional status indicators
Mute Button To mute/unmute this ZonePlayer: Press the Mute

button.
To mute/unmute all ZonePlayers: Press and hold the
Mute button for 3 seconds to mute all zones. Press and
hold for 3 seconds to unmute all zones.
Mute Button Indicator
• Lights solid green when sound is muted.
• Flashes green rapidly when household mute or
unmute is about to take place.
• Flashes green slowly when ZonePlayer is connecting
to your music system.
Volume Up (+) Adjusts the volume up and down.

Volume Down (-)
Rear Panel Connectors
Ethernet switch connectors (4) Use Category 5 Ethernet cable to connect to a router,
computer, or additional network device such as a
network-attached storage (NAS) device.
LED indicators:
• Green (link connection)
• Flashing Yellow (network activity)
Right speaker terminals Use high-quality speaker wire to connect the right
speaker to the ZonePlayer.
Left speaker terminals Use high-quality speaker wire to connect the left
speaker to the ZonePlayer.
Voltage select 115 V (North American factory setting)

(AC 115/230 V) 230V (European factory setting)
AC power (mains) input Use the supplied power cord to connect to power outlet.
Analog audio outputs Use a standard RCA audio cable to connect the
(variable) ZonePlayer’s analog audio outputs to the audio inputs
on a separate audio component, such as an amplifier or
your home theater receiver.
Analog audio inputs Use a standard RCA audio cable to connect the
ZonePlayer’s analog audio inputs to the audio outputs
from a separate audio component, such as a CD player
or a portable music player.
Subwoofer output Connect a powered subwoofer to this output using a

Note: If you disconnect your standard RCA cable. The system will detect when a cable
subwoofer, make sure to also is connected to the subwoofer output and adjust the
disconnect the subwoofer’s cable crossover frequency automatically.
from the ZonePlayer output.
Windows® Setup and Operation
The Desktop Controller software is compatible with Windows® 2000, Windows® XP,
or later operating systems.
For easy setup, you should install the Desktop Controller (DCR) for Windows
software on every Windows computer in your network that contains music files.
However, if you wish to access music stored on a computer where file sharing is not
enabled and the Desktop Controller software is not installed, you can go to our Web
site at http://faq.sonos.com/sharing for assistance.
Starting the Sonos Setup Wizard

1. Start the Sonos Desktop Controller software. Review the License Agreement and
then click Accept.
The Sonos Setup Wizard Welcome screen appears.
2. Click Next.
3. The Sonos Digital Music System is designed to provide you with online software
updates. At this time you will be prompted to check for the latest software update.
You can either check now, or check after you install the Sonos Digital Music
System.
Your Sonos system must be registered to receive these updates so be sure to
register during the setup process. At no time is your e-mail address provided to
other companies.
Chapter 3
4. When instructed, press the Mute and the Volume Up buttons simultaneously on
the ZonePlayer you are connecting. (Remember, the first ZonePlayer you install
must connect to your home network using a standard Ethernet cable).
You can release the buttons as soon as the Mute indicator (green) and the ZonePlayer
Status indicator (white) start to blink alternately. This takes approximately 1 second.
Once the ZonePlayer is successfully connected, the ZonePlayer Status indicator will
stop flashing and change to solid white (normal operation), and the Mute indicator will
go out. If your ZonePlayer is not detected, see "ZonePlayer not detected during setup".
5. Select a name for your ZonePlayer from the list, and then click Next.
• To set up more ZonePlayers now, select Yes, I want to add more ZonePlayers,
click Next, and repeat step 3. If you are adding a wireless ZonePlayer, you don’t
need to connect an Ethernet cable, just a power cord. You can add additional
wired or wireless ZonePlayers to your music system in any order.
• If you do not wish to add more, select No, I do not wish to add more ZonePlay-
ers at this time, and click Next.
7. During the setup process, you will be asked to register your Sonos Digital Music
System. Registering your music system allows you to receive technical support as
well as online software updates. Sonos never gives or sells your e-mail address to
other companies.
8. To set up access to your music folders, select Yes, set up my music now, and click
Next.
9. Click Add a Share.
Chapter 3: Windows® Setup and Operation 3-3

• To add a folder stored on this computer, select Add music stored on this PC,
and then select a folder you have music stored in (all subfolders will automatical-
ly be added) or,
• To add music stored on a different computer or a NAS device, select Add music
stored in folders that are currently shared on my network.
• Click Browse to select a folder from the list. If the shared directory is not list-
ed, type the path name in \\name\sharename format, where name is the net-
work name for your computer or NAS device, and sharename is the name of
the top level shared directory (for example, \\linkstation\music_share), and
then click Next.
• If this folder is not shared anonymously, type the user name and password
of a user with rights to access this music folder, and click Next.
• Click Finish.
11. If you purchased a Sonos Controller, you can add it to your music system now.
Plug the Sonos Controller into the power adapter to begin charging it, and follow
the Controller’s on-screen prompts to add it to your music system. You can use
your Controller while it charges.
• During this process, you will be asked to press and release the Mute and the Vol-
ume Up buttons simultaneously on one of the ZonePlayers you have set up.
12. When you see the message System is Now Setup, click the OK button.
Windows Desktop Controller
Menu bar Playback controls Volume controls
Zones pane Now Playing pane Music Library pane
Queue pane Music queue Music selection

controls controls
Select an action in one of the following ways:

• Click an action button; select an action from the Menu bar; highlight a selection
and then right-click
DCR Playback Controls

The Now Playing pane displays track information for the music you are currently
listening to. You can control the music settings for the current selection using the
playback controls below:
Play/Pause
Toggles between playing and pausing the current track.
Next/Fast Forward
Click to jump to the start of the next track in the queue; click and hold down
button, or click and drag progress bar to fast forward.
Previous/Rewind
Click to move backward; click and hold down button, or click and drag
progress bar to fast forward.
Shuffle
Click to play the tracks in the music queue to play in a random order.
Repeat
Click to repeat the queue list after the last track has finished.
Controlling the Volume (DCR)

You can control the volume for an individual zone, or for a zone group if you have
joined more than one room together. The volume change affects the zone or zone
group currently highlighted in the Zones pane. If you have two or more zones linked in
a zone group, click the Equalizer button to adjust the volume for each zone
individually.
Volume Control
Click or drag the volume control bar to increase (+) or decrease (-) the volume.
If a zone group is highlighted in the Zones pane, the volume change applies
to all zones in the group. If a single zone is highlighted, the volume change
applies to that room only.
Equalizer
Use to adjust the sound settings for a ZonePlayer, or to adjust volume for an
individual zone within a zone group.
Mute
Click to mute the sound in a zone (if you have a zone group, all rooms in the
zone group are affected).
Muting a zone or zone group (DCR)
1. From the Zones pane, click to highlight the zone you want to mute.
• Click the Mute button. To unmute, click the Mute button again.
• From the Play menu, click Mute Zone. To unmute, click Unmute Zone.
Muting all zones (DCR)
You can temporarily mute all of your ZonePlayers at any time. The track will continue to
progress, but there will be no sound emitted.
• To mute all the zones in your household, click Mute All Zones from the Play
menu.
• To unmute, click Unmute All Zones from the Play menu.
Adjusting sound settings (DCR)
1. Highlight a zone in the Zones pane, and then click the Equalizer button to
change the sound settings (treble, bass, loudness, balance or volume) for an
individual ZonePlayer. (You can also select Equalizer from the Play menu.)
• To change the volume for a zone group, use the group volume control on the left.
• If you have two or more zones in a group, use the Equalizer window to adjust
the volume for each zone individually.
Pausing the Household (DCR)

If you want to stop your Sonos Digital Music System from streaming music, click Pause
All from the Play menu. Your ZonePlayers will remain “off” until you click Play to restart
each zone or zone group.
Managing Your Zones (DCR)

The Zones pane allows you to view the music currently playing in any zone in your
house. You can play a different song in each zone, or you can group zones together to
play the same music when you are having a party, or anytime you want the same
music selection to play in more than one room. Zones can be managed from either the
Zones pane or the Zones menu. From either of these, you can:
• See an alphabetical list of the zones in your house
• Link zones together to form a zone group
• Drop a zone from a zone group
Music will continue to play while you browse your zone settings. The current zone is
highlighted on your screen, and the music selections you make will play in that zone.
Zone Groups
A zone can be grouped together with any other zone(s) to form a zone group. This will
cause all the zones in the zone group to play the same music in synchrony. You can link
or drop zones from a group while the music is playing. You can also link all the
ZonePlayers in your house with one touch by selecting All Zones-Party Mode.
Linking a zone
You can create a zone group first and then select music to play, or you can add a room
to a zone group where music is already playing.
Note: Any zones you link will automatically drop their current music queue and begin to play
the music queue from the highlighted zone. You may sometimes want to save your music
queue as a Sonos playlist before linking a zone. See "Sonos Playlists (DCR)".
1. From the Zones pane, highlight the zone you want to link to another zone or zone
group.
• Click Link Zone, or
• From the Zones menu, click Link Zone.
3. Select a zone to add to the group, and click OK. If you want to join all the zones in
your house to this music queue, select All Zones-Party Mode. All of your
ZonePlayers will then play the same music in synchrony until you drop the
zones from the zone group.
Note: The order in which you add zones makes a difference. If you select Link Zone from a
zone where there is no music playing, any zones you link to it will also be silent.
Dropping a zone
1. From the Zones pane, highlight the zone group you want to change.
• Click Drop Zone, or
• From the Zones menu, click Drop Zone.
3. Select the zone you want to drop from the group, and click OK.
Browsing and Playing Music (DCR)

What is your music library?
Your music library includes digital music located anywhere on your home network
such as:
• shared folders on your computer
• shared folders on another computer in your network
• network-attached storage (NAS) devices
The Sonos Digital Music System does not change music or playlist files created by other
applications; these files are always treated as “read-only”.
What is a music queue?
When you make music selections, they are added to a list of tracks called a music queue.
You can create a different music queue for each zone in your house, or you can create a
zone group and play the same music across multiple zones. A play indicator appears to
the left of the track currently playing in the music queue. When the current track ends,
the next track in the queue starts to play, and play continues down through the list
until the queue is completed. When you add tracks to a queue, you can choose to play
them now, or add them to the end of the queue.
Browsing your music library

You can browse the Music Library in various ways. You can make a broad music
selection like play all available music by a particular artist, or make a specific selection
like play a single track on a specified album.
Note: If a computer on your network is turned off or is in standby mode, the music
folders on that computer will be unavailable to the Sonos Digital Music System until
the computer is turned back on.
Your selection choices include:

• Artists
• Albums
• Genres
• Composers
• Tracks
• Imported Playlists
• Folders
You can change the sorting preference for your music folders to sort by track
name, track number, or filename. From the File menu, select Preferences. Select
your sort order preference from the Sort By field located on the General tab.
Making music selections (DCR)
Use the Music Library pane to select the music you wish to play.
Note: The music you select will play in the zone or zone group that’s highlighted in the
Zones pane.
Available music sources

• Library (shared folders on your network)
• Music services
• Sonos playlists (music queues you have saved for future playback)
• Internet radio
• Line-in (external devices such as a CD player or a portable music player)
1. From the Zones pane, click to highlight the zone you want to play music in.
• From the Music Library pane, click the Library tab, or
• From the Music menu, click Music Library.
3. Use the mouse to move through the list until you reach the choice you want. To
play all songs by an artist, on an album, or in a genre, highlight the selection and
click Play Now to play the music now, or Add to Queue to add it to your music
queue. Click to expand the music tree for any selection.
You can also drag and drop selections directly from the music library to the queue.
Highlight a selection, and while holding down the mouse, drag the selection to
the music queue, and then release.
Note: You can add tracks to a music queue while listening to other music.
If you’ve previously saved music queues as Sonos playlists, you can browse these
playlists using the Sonos Playlists tab.
Playing music from imported playlists (DCR)
The Sonos Digital Music System is compatible with iTunes playlists as well as M3U, WPL
and PLS playlist files created with third-party software (e.g. iTunes, WinAmp, Windows
Media Player, etc.).
M3U, WPL and PLS support
• You can view your playlists by selecting Imported Playlists from the Library
tab.
• If they are not visible, they are probably not located in a folder you currently have
shared to the Sonos Digital Music System. Move the playlist file .PLS, .M3U or
.WPL into the same music folder that you have shared to the Sonos system, up-
date your music index, and the custom playlists will appear when you select Im-
ported Playlists from the Library tab. See "Updating your music index" for
iTunes support
• You can view your iTunes playlists in the Sonos Digital Music System by selecting
Imported Playlists from the Library tab.
• When you make changes to your iTunes playlist(s), exit iTunes, and then update
your Sonos music index in order to see the changes (see "Updating your music
index")
• iTunes playlists will automatically be imported into the Imported Playlists menu
on both the Sonos Controller and Sonos Desktop Controller (for Windows), as
long as your 'iTunes Music Library.xml' file is shared along with your music to the
Sonos system. For typical iTunes installations, this file is located in the iTunes
folder.
• Sonos is unable to play tracks purchased from the iTunes Music Store as they are
protected by Apple's proprietary Digital Rights Management Scheme.
For additional information, browse our Frequently Asked Questions (FAQ) pages or
Forums at http://support.sonos.com.
Playing music from a music service
Note: Remember to sign in to your music service account whenever you want to play music
from it on your Sonos Digital Music System.
Music selection choices include:

• Artists
• Albums
• Tracks
• Playlists
• Stations
.
Select using Desktop Controller software

1. From the Music Library pane, click the Music Services tab, and select your music
service.
• If the Music Services tab is not displayed in the Music Library, see "Showing/hid-
ing the Music Services tab".
2. Highlight a music selection, and click Play Now to play the music now, or Add to
Queue to add it to the end of your music queue.
Select using Sonos Controller

1. From the Music menu, select your music service.
2. Highlight a music selection, and press the Play button to play the music now,
or Add to Queue to add it to the end of your music queue.
Showing/hiding the Music Services tab
You can change your preference setting to show or hide the Music Services tab in the
Music Library pane of your Desktop Controller software. If you are not currently
subscribed to a music service, you may wish to hide this tab.
• Go to File>Preferences>General and check or uncheck the Show Music Ser-
vices tab in the Music Library box.
• If you want Sonos to alert you when a compatible music service is found, check
the Offer to show... box.
Note: If your music service does not appear when you click the Music Services tab, your
firewall may be preventing Sonos from accessing it. See "Firewall Information" or go to http://
faq.sonos.com/firewall for additional information.
Using Rhapsody
The Sonos Digital Music System is compatible with Rhapsody, version 3.0 or later. If you
are interested in signing up for Rhapsody’s online music service, go to http://
www.rhapsody.com/sonos for more information.
Once you have Rhapsody™ on your computer, you must make sure it’s enabled so that
the Sonos Digital Music System can recognize it and add Rhapsody to your Music
Library. This is a one-time preference setting.
To access your music, see "Playing music from a music service".
Note: If Rhapsody does not appear when you click the Music Services tab, be sure you are
logged in to your Rhapsody account. If this is not the problem, your firewall settings may need
to be adjusted to allow access to the Rhapsody application. See "Firewall Information" or go to
http://faq.sonos.com/firewall for additional information.
Enabling Rhapsody
1. Start RealRhapsody.
2. Click Tools>Preferences>Rhapsody Server (UPnP).
3. Click to check the Start UPnP Server Once Logged In box, and then click Start.
4. Click OK.
Rhapsody Radio
To access using Desktop Controller software
1. Select a zone.
2. Click the Music Services tab.
3. Select a radio station from the Stations list.
4. Click Play Now.
To access using Sonos Controller
1. Select a zone.
2. From the Music menu, select Rhapsody{name}>Radio Stations.
3. Select a radio station from the list, and press OK.
Using Audible
The Sonos Digital Music System is compatible with Audible, Inc. (Format 4 file
downloads only.) If you are interested in signing up for Audible’s spoken word audio
services, go to http://www.audible.com for more information.
Adding Audible to your Sonos System
If you have AudibleManager software installed on your computer, the Sonos Digital
Music System detects it when you add a music folder to your Sonos system. When
Audible is detected, a third radio button displays on the Select Music Source screen.
1. Select Add my Audible books, and click Next.

2. Click Next to share the folder.
3. Enter your Audible account username and password, and click OK.
If you don’t have AudibleManager installed
1. Make sure your Audible files are in a folder that you have shared to the Sonos
Digital Music System (using the Select Music Source screen).
2. Add your Audible account information to Sonos by selecting
File>Preferences>Accounts>Add.
3. Select Audible as the Account Type.
4. Enter your Audible username and password and click OK.
5. Reindex your music library whenever you add new content by selecting Update
Music Index Now from the Music menu.
To add an additional Audible account to Sonos
1. From the Desktop Controller menu bar, select File>Preferences.
2. Select the Accounts tab, and click Add.
4. Enter your Audible username and password and click OKAdd.
To delete an Audible account from Sonos
2. Select the Accounts tab, and click Remove.
3. Enter your Audible password for verification, and click OK.
When listening to a book, you can use the Next and Previous keys to move from
chapter to chapter.
It’s easy to view your Audible files by genre. From the Music Library, select
Library>Genres, and select Audiobooks.
Other content, such as journals will appear in the Spokenword genre. You may need to
select All to view your journal content.
Managing Your Music Queue (DCR)

Once you have added tracks to a queue, you can make changes to the music queue
using the playback buttons, the Play menu options, or the queue control buttons. You
can:
• Remove a track from the queue
• Clear the entire music queue
• Move a track within the queue
• Click the Shuffle button to play the tracks in the music queue in a random order
• Click the Repeat button to repeat the music queue after the last track has fin-
ished
• Save a queue as a Sonos playlist
Removing a track from the queue
1. From the Queue pane, click to highlight the song you want to remove from the
music queue.
• Click Remove Track, or
• Select Queue>Remove Track from the Play menu.
The track disappears from the queue list.
Moving a track within the queue
1. Click the left-mouse button and, while holding, drag the track you want to move
within the queue.
2. Drag it up or down to the desired location, and then release.
Clearing the music queue
• Click Clear Queue from the bottom of the Queue pane, or
• Click Queue>Clear Queue from the Play menu.
2. Click Yes to confirm.
This will clear the entire queue and stop the music from playing.
Changing the play mode

1. Click the Shuffle or Repeat buttons displayed in the Now Playing pane to
change the play mode.
The selected play mode appears as an icon in the Now Playing pane.
Shuffle
Repeat
Shuffle/Repeat
Sonos Playlists (DCR)

Sonos Playlists are music queues you create and save for future listening. For example,
you might want to create a jazz playlist, a party playlist, or an easy listening playlist.
Creating a Sonos Playlist
1. Create a music queue by selecting music tracks from your music library.
• From the Queue pane, click Save Queue, or
• Click Queue>Save Queue as Sonos Playlist from the Play menu.
3. Type a name for this playlist, and click OK. This queue is now accessible from the
Sonos Playlists tab.
4. To play a saved queue, click the desired playlist from the Sonos Playlists tab and
click Play Now to start the playlist immediately, or Add to Queue to add it to the
end of your current music queue.
Deleting a Sonos Playlist

1. From the Sonos Playlists tab, highlight the playlist you want to delete.
• Click Delete, or
• Click Delete Playlist from the Music menu.
Renaming a Sonos Playlist
1. From the Sonos Playlists tab, highlight the playlist you want to rename.
• Right-click and select Rename Playlist, or
• Click Rename Playlist from the Music menu.
Internet Radio (DCR)

The Radio tab provides a list of third-party streaming broadcasts for you to select from.
If you have a music service enabled on your computer, you can make radio station
selections from the music service as well.
• Use the Radio tab to display and select from a Sonos-supplied list of streaming
MP3 or WMA broadcasts. You can make changes to this list using both the Desk-
top Controller software and your Controller.
• Use the Music Services tab to display and select radio stations from your music
service, if you have one enabled.
Playing an Internet radio station
1. Select the zone you want to listen in.
2. Click the Radio tab.
3. Select a radio station from the list.
4. Click Play Now.
Setting your Internet radio preference
You can receive radio station updates automatically whenever Sonos releases a new
list. Your music system must be registered in order to receive updates. If you have not
yet registered, see "System Registration".

2. Click the Internet Radio tab.
3. Select the desired setting, and click OK.
Adding a radio station
You can add a radio station that does not appear in your Sonos-supplied list. You must
know the streaming URL, and the station must use the streaming MP3 broadcast
format. This station will be added to your Favorites list.
• Click Add New, or
• Click Add New Internet Radio Station from the Music menu.
3. Type the streaming URL for the radio station you want to add to your station list
(for example: http://shoutcast.com/sbin/shoutcast-
playlists.pls?rn=8107&file=filename.pls).
4. Type the radio station’s name in the Station Name field, and click OK.
The new radio station gets added to your Favorites list, not to the Sonos-supplied
Internet radio station list.
Editing a radio station
Note: You can edit the streaming URL or station name only for the radio stations that are in
your Favorites list. However you can add any radio station to your Favorite Stations list using
the Edit option.

2. Click to highlight an Internet radio station, and then click Edit.
3. Change the streaming URL, the station name, or click Add to Favorites to add the
station to your Favorites list, and click OK.
Your “Favorites” list

Adding a station to your Favorite Stations list
When you add radio stations to your Favorite Stations list, they are duplicated in your
Favorites folder, not moved from the original Internet radio list. Highlight a station from
the Internet radio list, and click Add to Favorites.
Deleting a radio station from your Favorite Stations list
From the Radio tab, highlight the station you want to delete from your Favorite
Stations list and then click Delete.
Managing Music Folders (DCR)

The Sonos Digital Music System can play music from any networked computer or
network-attached storage (NAS) device where you have shared music folders. During
the setup process, you are guided through the process of accessing your shared music
folders. Over time, you may wish to add or remove music folders from this list.
These music folders are indexed by the Sonos Digital Music System so that you can
view your music by categories. If you add new music to a folder that is already indexed,
you can update your music index to add this music to your library.
To play music from imported playlists, simply drop the playlist file .PLS, .M3U or .WPL
into the same music folder that you have shared to the Sonos system, re-index the
share and the custom playlists will appear when you select Imported Playlists from
the Music menu.
Adding a shared folder
1. From the Music menu, select Music Library Setup.
The shared music folders that are currently available to your Sonos Digital Music
System appear.
2. Click Add a Share.
3. To add music that is stored on this computer, select Add music stored on this PC,
and click Next.
a. Click to highlight a music folder, and then click Next.
b. Click Next to confirm.
c. Click Finish.
4. To add music stored on a remote computer or a NAS device, select Add music
stored in folders that are currently shared on my network.
a. Type the network path for the music folder (\\Name\Sharename, where
Name is the network name for your computer or NAS device, and
Sharename is the name of the top level shared folder, or click Browse to
search for it.
b. If it is not shared anonymously, enter the user name and password of a user
with permission to access this folder, and click Next.
c. Click OK to confirm.
d. Click Finish.
Removing a shared folder

1. From the Music Library Setup screen, highlight the share you want to remove
from the list, and click Remove.
Updating your music index

If you add new music to a music folder that is already indexed, you can update your
music index in order to add this music to your library.
1. From the Music menu, select Update Music Index Now.
3. The message, “Updating Music Index” appears at the bottom of the screen. When
the update is complete, the message “Ready” appears.
Resetting permissions on your music folders

Some music services may automatically change the permissions on your music folders
when you add new music, so that Sonos can no longer access your music. Check the
box below if you want Sonos to reset permissions to allow access when reindexing
your music.
3. Check the Set Permissions when reindexing music on this computer box, and
click OK.
Software Updates (DCR)

Sonos provides software updates for your music system in order to improve
performance and add features. Your music system must be registered in order to
receive these software updates. If you have not yet registered, see "System
Registration".
There are two options available:
• Periodically check for updates. An alert will appear when you start the Desktop
Controller software indicating there are updates available.
• Do not check for updates.
Setting software update preferences

1. From the File menu, select Preferences to display the Software Update tab.
2. Select the desired setting, and click OK.
Downloading software updates

1. From the Help menu, select Check for Updates.
2. If there are updates available, click Update Now to download.
• Your ZonePlayers and computer software will all be updated as Sonos com-
ponents must carry the same software version number. This process may take
several minutes per device, depending upon your network connection. Your
Sonos Desktop Controller software will automatically close and then re-
open during the update process.
• Software updates to your Sonos Controller are initiated from that device, so if
you have updated your DCR, you will be prompted to update your Controller
the next time you use it. Simply follow the Controller’s on-screen prompts.
• If your software is up to date, the message “Your Sonos Digital Music System is
up to date. No updates are required” will appear instead.
Caution: Do not disconnect power from your ZonePlayer(s), or in any way disable your
Sonos Digital Music System while this process is running. Contact Sonos Customer
Support if an error occurs.
ZonePlayer software updates

One or more ZonePlayers may need to be updated when you purchase a new
ZonePlayer with a later software version, or if you plug in a ZonePlayer that was not in
use when you performed your last software update. When a ZonePlayer’s software
version gets out of sync from the rest of your Sonos Digital Music System components,
you will see the following message displayed in the Zones pane:
Click the outdated zone to begin the software update process.
Additional Preferences (DCR)

In addition to selecting your Internet radio ("Setting your Internet radio preference")
and software update preferences ("Setting software update preferences"), you can also
change your wireless channel, and line-in encoding preferences.
Selecting a different wireless channel (DCR)
The Sonos Digital Music System selects the optimal radio frequency channel during
setup. However, if you have other wireless devices using this channel, you may want to
switch the Sonos Digital Music System to another channel to avoid conflicts, as
conflicts may cause audio drop-outs.
3. Select another wireless channel from the Wireless Channel drop-down list, and
click OK.
It may take several seconds for the switch to take effect. If you have music playing, a
short music dropout will occur during the wireless channel change.
Line-in encoding (DCR)

If you have line-in music sources attached to a ZonePlayer, line-in encoding determines
how the Sonos Digital Music System will encode the data coming in from these
sources. Compressed encoding is the high-quality system default. For the highest
quality sound you can select Uncompressed encoding (this selection requires more
network bandwidth than compressed audio).
3. Select Compressed or Uncompressed from the Line-In Encoding list, and click
OK. When Compressed is selected, you will notice a slight delay before the music
starts to play.
Resetting Your DCR

If you want to join your computer to a different Sonos Digital Music System, you must
first reset your Desktop Controller.
1. Select Reset Desktop Controller from the Help menu.
2. Click Yes.
Your Desktop Controller window will automatically close. The next time you start the
Desktop Controller software, the Setup Wizard will appear to prompt you through the
setup process. If you are joining your computer to an existing Sonos Digital Music
System, you do not have to press the Mute and Volume Up buttons on every
ZonePlayer again - just one that is connected to your system via an Ethernet cable.
Firewall Information
The Sonos Digital Music System is designed to work with existing firewall software.
Follow the links below for information on the specific firewall software you are using.
"Microsoft XP firewall"
"Zone Alarm (free version)"
"Zone Alarm Pro"
"McAfee Personal Firewall Plus"

"Norton Personal Firewall"
"ISS Black Ice Protection"
If your software firewall is not listed, please see http://faq.sonos.com/firewall for the
latest firewall information or contact Sonos Technical Support at http://
Microsoft XP firewall
1. When installing the Sonos Desktop Controller, select Unblock in the Windows
Firewall.
2. If the dialog box does not appear, go to Start>Settings>Control Panel.
3. Click Security Center>Windows Firewall.
4. Click the Exceptions tab.
5. Make sure Sonos Application has a check mark next to it.
6. If you don’t see Sonos Application and you have already installed the Sonos
Desktop Controller, click the Add Program button and browse until you find
Sonos Application.
7. Click to highlight, and then click OK.
Zone Alarm (free version)
1. Display the Firewall settings screen.
1. From the Main tab, check to make sure the Trusted Zones Security is set to Medium
(default setting) level security, and the Net BIOS ports are open (default).
2. Click the Zones tab, and verify that the network the Sonos Zone Player resides on
is set to Trusted.
3. From the Program Control screen, make sure the Sonos Desktop Controller
(Sonos.exe) application is allowed full access to the Internet/Network.
4. When launching the Sonos Desktop Controller, select Remember this Setting
and click Allow.
Note: The Sonos Digital Music System will not operate correctly if the Trusted Zone is set to
"High" and if NetBIOS ports are blocked.
Zone Alarm Pro

1. Display the Firewall settings screen.
1. From the Main tab, check to make sure the Trusted Zones Security is set to Medium
(default setting) level security.
2. From the Program Control screen, make sure the Sonos Desktop Controller
(Sonos.exe) application is allowed full access to the Internet/Network.
3. When launching the Sonos Desktop Controller, select Remember this Setting
and click Allow.
Note: The Sonos Digital Music System will not operate correctly if the Trusted Zone is set to
High, and if NetBIOS ports are blocked.
McAfee Personal Firewall Plus

1. Select a security level. The Sonos Digital Music System is compatible with all
McAfee Personal Firewall configurations except Lockdown.
2. From the Internet Applications tab, make sure that the Sonos Application is set
to Allow Full Access.
If the above configuration does NOT let the Sonos Digital Music System operate
correctly, you can try changing the firewall settings to allow access to your music and
your ZonePlayers.
• Open the firewall by double-clicking the icon in the system tray - typically in the
bottom right corner of your screen.
• Select Utilities in the System Services.
• Put a check mark in the box next to Microsoft Directory Server Port 445.
• Put a check mark in the box next to Universal Plug and Play (UPNP) Port 5000.
• Select OK.
Norton Personal Firewall

The Norton Personal Firewall is fully compatible with the Sonos Digital Music System.
Follow the steps below to configure your firewall:
1. Make sure the Sonos Desktop Controller is allowed full access on all ports (when
asked) by selecting Always allow connections in this program on all ports.
2. Select Permit when sonos.exe attempts to access the Internet.
3. Allow sonos.exe to connect to a DNS server by selecting Always allow
connections in this program on all ports.
4. From the Firewall tab, select a firewall level. The Sonos Digital Music System is
compatible with any Internet Security setting you choose, from High to Off.
5. From the Programs tab, make sure that sonos.exe is set to Permit All.
For Professional Firewall users, all of the following settings must be changed on the
Advanced selections screen:
• Scroll to Default Inbound NetBIOS Name, click Modify, click Permit, then click
OK.
• Scroll to Default Block MS Windows 2000 SMB, click Modify, click Permit,
then click OK.
• Scroll to Block Windows File Sharing, click Modify, click Permit, then click OK.
• Scroll to Inbound UDP, click Modify, click Permit, then click OK.
• Click OK to exit the Advanced Firewall selections screen.
Note: The Sonos Digital Music System will NOT function correctly if "Block Traffic" is enabled
ISS Black Ice Protection

If you are running Black Ice Protection, be sure to allow the Sonos Desktop Controller
(Sonos.exe) full access to the Internet and Network.
Black Ice Protection by Internet Security Systems is fully compatible with the Sonos
Digital Music System. Your music system will operate seamlessly under the "Cautious"
and "Trusting" protection levels.
If you cannot access your music and Sonos Desktop Controller software after setting
the Protection Level to Cautious or Trusting, please follow the instructions below:
1. Select the Intruders or Events tab.
2. Identify the ZonePlayer’s IP address.
3. Right-click and select Trust Intruder>Trust and Accept.
This setting will allow the Sonos Digital Music System accessibility with all firewall
security settings; Trusting, Cautious, Nervous, and Paranoid.
Macintosh OS X® Setup and
Operation
The Desktop Controller software is compatible with Macintosh OS X, version 10.3 or
later.
For easy setup, you should install the Desktop Controller (DCR) for Macintosh software
on every Macintosh computer in your network that contains music files. However, if
you wish to access music stored on a computer where file sharing is not enabled and
the Desktop Controller software is not installed, you can go to our Web site at http://
faq.sonos.com/sharing for assistance.
Starting Sonos Setup Assistant

1. Open the Sonos Desktop Controller software. Review the License Agreement, and
then select Accept.
The Sonos Setup Assistant Welcome screen appears.
2. Select Continue.
3. The Sonos Digital Music System is designed to provide you with online software
updates. At this time you will be prompted to check for the latest software update.
You can either check now, or check after you install the Sonos Digital Music
System.
Your Sonos system must be registered to receive these updates so be sure to
register during the setup process when you are asked. At no time is your e-mail
address provided to other companies.
Chapter 4
4. When instructed, press the Mute and the Volume Up buttons simultaneously on
the ZonePlayer you are connecting. (Remember, the first ZonePlayer you install
must connect to your home network using a standard Ethernet cable).
You can release the buttons as soon as the Mute indicator (green) and the ZonePlayer
Status Indicator light (white) start to blink alternately. This takes approximately 1
second. Once the ZonePlayer is successfully connected, the ZonePlayer Status
Indicator light will stop flashing and change to solid white (normal operation), and the
Mute indicator will go out.
During the setup process, you may be asked to configure your Macintosh’s firewall. See
’Firewall Information’ for help with this step.
5. Choose a ZonePlayer name from the pop-up menu, and then select Continue.
• If you have another ZonePlayer to set up now, choose Yes, I want to add anoth-
er ZonePlayer and select Continue.
• If you don’t want to set up another ZonePlayer, choose I do not want to add an-
other ZonePlayer at this time, and select Continue.
7. When you are prompted to set up access to your music folders, choose Yes, set up
my music now, and select Continue.
Where is your music stored?
• Depending upon where your music is stored, you may be asked to provide an
admistrator name and password to allow access to your music folders.
• If your Macintosh computer does not have Windows Sharing enabled, the Desk-
top Controller software will guide you through the process of enabling it. Your
music files are never copied from their current locations - your folders are simply
shared so they can be accessed by your Sonos Digital Music System.
Chapter 4: Macintosh OS X® Setup and Operation 4-3
When you are prompted to set up access to your music folders, choose Yes, set up my
music now, and select Continue.
Note: Firewall software such as OS X Firewall, Norton Personal Firewall for Macintosh, or
Intego NetBarrier can block the operation of your Sonos Desktop Controller software. During
installation, you may see prompts from your firewall software indicating that the Sonos
application is attempting to perform certain operations. You should always allow full access
to the Sonos application. You may also be asked to change the settings of your firewall
software to ensure that Windows file sharing is not blocked. See ’Firewall Information’ or go to
our Web site at http://faq.sonos.com/firewall for the latest firewall information.
To add music stored in your Music folder, select In my Music folder, and select Continue.
Click the Lock icon to enter your administrator password. If your computer does not
currently allow Windows Sharing, you will be prompted to enable it.
If you have used iTunes Preferences to change where you store iTunes music, this option
will appear as In my iTunes Music folder instead.
To add music stored elsewhere on your computer, select On my computer or an external
drive connected to my computer, and select Continue. Select Browse to choose a
folder, and then select Continue.
To add music stored on a different computer or a NAS device, select On a networked
device such as a network-attached storage (NAS) device on my network, and select
Continue. Type the path name (\\Name\Sharename, where Name is the network name for
a computer or NAS device, and Sharename is the name of the top level shared folder.) If
this folder is not shared anonymously, type the user name and password of a user with
permission to access this music folder.
Once setup is complete, if you purchased a Sonos Controller you can add it to your
music system now.
1. Plug your Sonos Controller into the AC power adapter and follow the on-screen
prompts to add the Controller to your music system. You can use your Controller
while it charges.
2. When you see the message Setup Complete, touch the OK button.
Macintosh Desktop Controller
Menu bar Playback controls Volume controls
Zones pane Now Playing pane Music Library pane
Queue pane Music queue Show/hide Music selection

controls Music Library controls
Select an action in one of the following ways:

• Select a button
• Select an action from the menu bar
DCR Playback Controls

Play/Pause
Toggles between playing and pausing the current track.
Next/Fast Forward
Select to jump to the start of the next track in the queue; select and hold
down button, or select and drag progress bar to fast forward.
Previous/Rewind
Select to move backward; select and hold down button, or select and drag
progress bar to rewind.
Shuffle
Select to play the tracks in the music queue in a random order.
Repeat
Select to repeat the queue list after the last track has finished.
Controlling the Volume (DCR)

You can control the volume for an individual zone, or for a zone group. If you have two
or more zones linked in a zone group, select the Equalizer button or select Equalizer
from the Play menu to adjust the volume for each zone individually.
Volume Control
Select or drag the volume control bar to increase (+) or decrease (-) the
volume. If a zone group is selected in the Zones pane, the volume change
applies to all zones in the group. If a single zone is selected, the volume
change applies to that room only.
Equalizer
Use to adjust the sound settings for a ZonePlayer, or to adjust volume for an
individual zone within a zone group.
Mute
Select to mute the sound in a zone (if you have a zone group, all rooms in the
zone group are affected). Select again to unmute.
Muting all zones (DCR)

• To mute all the ZonePlayers in your household, select Mute All Zones from the
Play menu. The track will continue to progress, but no sound will be emitted.
• To unmute all, select Unmute All Zones from the Play menu.
Adjusting sound settings (DCR)
1. Highlight a zone in the Zones pane and select the Equalizer button to
change the sound settings (treble, bass, loudness, balance, or volume) for an
individual ZonePlayer. (You can also select Equalizer from the Play menu.)
• When changing the volume for a zone group, use the group volume control on
the left.
• If you have two or more zones in a group, use the Equalizer panel to adjust the
volume for each zone individually.
“Turn off” Music System (DCR)

To stop streaming music from your Sonos Digital Music System, select Pause All from
the Play menu. Your ZonePlayers will remain “off” until you select Play to restart each
zone or zone group.
Managing Your Zones (DCR)

You can play a different music selection in each zone, or you can group zones together
to play the same music in synchrony. Zones can be managed from either the Zones
pane or the Zones menu. From either of these, you can:
• See an alphabetical list of the zones in your house
• Link zones together to form a zone group
Music will continue to play while you browse your zone settings. The current zone is
highlighted, and the music selections you make will play in that zone.
Zone groups
Group a zone with any other zone(s) to form a zone group, causing those zones to play
the same music in synchrony. You can link or drop zones from a group while the music
is playing. Link all ZonePlayers by selecting All Zones-Party Mode.
Linking a zone
You can create a zone group first and then select music to play, or you can add a room
to a zone group where music is already playing.
Note: Any zones you link will automatically drop their current music queue and begin to play
the music queue from the zone group. You may want to save your music queue as a Sonos
playlist before linking a zone. See ’Sonos Playlists (DCR)’.
1. From the Zones pane, select the zone you want to link another zone or zone
group to, and select Link Zone.
2. Select a zone to add to the group, and select Link. To join all zones, select All
Zones-Party Mode.
Note: The order in which you add zones makes a difference. If you select Link Zone from a
zone where there is no music playing, any zones you link to it will also be silent.
Dropping a zone
1. From the Zones pane, select the zone group you want to change, and select Drop
Zone.
2. Select the zone you want to drop from the group, and select Drop.
Browsing and Playing Music (DCR)

What is your music library?
Your music library includes digital music located anywhere on your home network
such as:
• shared folders on your computer
• shared folders on another computer in your network
• network-attached storage (NAS) devices
The Sonos Digital Music System does not change music or playlist files created by other
applications; these files are always treated as read-only.

You can create a different music queue for each zone in your house, or you can create a
zone group and play the same music across multiple zones. A play indicator appears to
the left of the track currently playing in the music queue. When you add tracks to a
queue, you can choose to play them now, play them next, or place them at the end of
the queue.
Note: If a computer on your network is turned off or is in sleep mode, the music on
that computer will be unavailable to the Sonos Digital Music System until the
computer is turned back on.
Your selection choices include:

• Artists
• Albums
• Genres
• Composers
• Tracks
• Imported Playlists
• (The Sonos Digital Music System is compatible with iTunes playlists, as well
as M3U, WPL and PLS playlist files created with third-party software such as
WinAmp or Windows Media Player.)
• Folders
Making music selections (DCR)
Use the Music Library pane to select the music you wish to play.
Note: The music you select will play in the zone or zone group that’s selected in the Zones
pane.
Available music sources

• Library (shared folders on your network)
• Music Services (if enabled on your network)
• Sonos playlists (music queues you have saved for future playback)
• Internet radio
• Line-In (external audio components such as a CD player or a portable music
player)
1. From the Zones pane, select the zone you want to play music in.
• From the Music Library pane, select the Library tab, or
• From the Music menu, select Library.
3. To play all songs by an artist, on an album, or in a genre, select what you’d like to
play, and then select Play Now to play the music now, or Add to Queue to add it
to your music queue. Select to expand the music outline for any selection.
You can also drag and drop selections directly from the music library to the queue.
Highlight a selection, and while holding down the mouse, drag the selection to the
music queue, and then release
Note: You can add tracks to a music queue while listening to other music.
If you’ve previously saved music queues as Sonos playlists, you can browse these
playlists using the Sonos Playlists tab.
Showing/hiding the Music Services tab
If you have a music service enabled on a PC in your network, you can select music from
this service on your Macintosh computer. Simply add the Music Services tab to your
Music Library. If you are not currently subscribed to a music service, you may wish to
keep this tab hidden.
To change your preference setting, go to Sonos>Preferences>General and check or
uncheck the Show Music Services tab in the Music Library box.
If you want Sonos to alert you when a compatible music service is found, check the
Offer to show... box.
Playing music from imported playlists (DCR)

• You can view your playlists by selecting Imported Playlists within the Library
tab.
shared to the Sonos Digital Music System. Move the playlist file .PLS, .M3U or
ported Playlists within the Library tab. See ’Updating music index’ for
iTunes support
• View your iTunes playlists in the Sonos Digital Music System by selecting Im-
ported Playlists from the Library tab.
• When you make changes to your iTunes playlist(s), quit iTunes, and then update
your Sonos music index in order to see the changes (see ’Updating music index’
for help with this step.)
• iTunes playlists will automatically be imported into the Imported Playlists list on
both the Sonos Controller and Sonos Desktop Controller, as long as your 'iTunes
Music Library.xml' file is shared along with your music. For typical iTunes installa-
tions, this file is located in the iTunes folder.
• Sonos is unable to play tracks purchased from the iTunes Music Store, as they are
protected by Apple's proprietary Digital Rights Management (DRM) scheme.
Using Audible
The Sonos Digital Music System is compatible with Audible, Inc. (Format 4 file
downloads only.) If you are interested in signing up for Audible’s spoken word audio
services, go to http://www.audible.com for more information.
To add Audible to your Sonos system

1. Make sure your Audible files are in a folder that you have shared to the Sonos
Digital Music System (using the Select Music Source screen).
2. Add your Audible account information to Sonos by selecting
File>Preferences>Accounts>Add.
4. Enter your Audible username and password and select Add.
5. Reindex your music library whenever you add new content by selecting Update
Music Index Now from the Music menu.
When listening to a book, you can use the Next and Previous keys to move from
chapter to chapter.
It’s easy to view your Audible files by genre. From the Music Library, select
Library>Genres, and select Audiobooks.
Other content, such as journals will appear in the Spokenword genre. You may need to
select All to view your journal content.
To delete an Audible account from Sonos

2. Select the Accounts tab, and click Remove.
3. Enter your Audible password for verification, and click Remove.
Managing Music Queue (DCR)

Removing track from the queue
1. From the Queue pane, select a track.
• Select Remove Track, or
• Select Queue>Remove Track from the Play menu.
The track disappears from the queue list.
Moving a track within the queue
1. Click the mouse, and while holding, drag the track you want to move within the
queue.
2. Drag it up or down to the desired location, and then release.
• Select Clear Queue from the bottom of the Queue pane, or
• Select Queue>Clear Queue from the Play menu.
2. Select Clear to confirm.
This will clear the entire queue and stop the music from playing.
1. Select the Shuffle or Repeat buttons displayed in the Now Playing pane to
change the play mode.
The selected play mode appears as an icon in the Now Playing pane.
Shuffle
Repeat
Shuffle/Repeat
Sonos Playlists (DCR)

Sonos playlists are music queues you create and save for future listening.
Creating a Sonos playlist
1. Create a music queue by selecting music tracks from your music library.
• From the Queue pane, select Save Queue, or
• Select Queue>Save as Sonos Playlist from the Play menu.
3. Type a unique name for this playlist, and select Save. This queue is now accessible
from the Sonos Playlists tab.To play a saved queue, select the desired playlist from
the Sonos Playlists tab and select Play Now to start the playlist immediately, or
Add to Queue to add it to the end of your current music queue.
Deleting a Sonos playlist
1. From the Sonos Playlists tab, select the playlist you want to delete.
• Select Delete, or
• Select Delete Sonos Playlist from the Music menu.
Renaming a Sonos playlist
1. From the Sonos Playlists tab, select the playlist you want to rename.
2. Select Rename Playlist from the Music menu.
Internet Radio (DCR)

Playing an Internet radio station
1. Select the zone you want to listen in.
2. Select the Radio tab.
3. Select a radio station from the list.
4. Select Play Now.
Setting Internet radio preferences

You can receive automatic radio station updates whenever Sonos releases a new list.
Your music system must be registered in order to receive updates. If you have not yet
registered, see ’System Registration’.
1. From the Sonos menu, select Preferences.
2. Select the Internet Radio tab, and select the desired setting.
Adding a radio station
If you know the streaming URL, and the station uses a supported streaming broadcast
format (see ’Internet Radio’), you can add a radio station to your Favorite Stations list.
• Select Add New, or
• Select Add New Internet Radio Station from the Music menu.
3. Type or paste the streaming URL for the radio station you are adding (for example:
http://shoutcast.com/sbin/shoutcast-playlist.pls?rn=8107&file=filename.pls.)
4. Type the radio station’s name in the Station Name field, and select Add.
Editing a radio station
Note: You can edit the streaming URL or station name only for the radio stations that are in
your Favorites list. However you can add any radio station to your Favorites list using the Edit
option.

2. Select an Internet radio station, and then select Edit.
3. Change the streaming URL, the station name, or select Add to Favorites to add
the station to your Favorite Stations list, and select OK.
Your “Favorites” list
Adding a station to your Favorite Stations list
When you add radio stations to your Favorite Stations list, they are duplicated into your
Favorites folder, not moved from the original Internet radio list.
Select a station from the radio list, and select Add to Favorites.
Deleting a station from your Favorite Stations list
From the Radio tab, select the station you want to delete from your Favorite Stations
list, and select Delete.
Managing Music Folders (DCR)

The Sonos Digital Music System can play music from any networked computer or
network-attached storage (NAS) device where you have shared music folders. During
the setup process, you are guided through the process of accessing your shared music
folders. Over time, you may wish to add or remove music folders from this list.
These music folders are indexed by the Sonos Digital Music System so that you can
view your music by categories. If you add new music to a folder that is already indexed,
you can update your music index to add this music to your library.
the Music menu.
Adding a shared folder
1. From the Music menu, select Set Up Music Library.
The shared music folders that are currently available to your Sonos Digital Music
System appear.
2. Select Add.
To add music stored in your Music folder, select In my Music folder, and select Continue.
Click the Lock icon to enter your administrator password. If your computer does not
currently allow Windows Sharing, you will be prompted to enable it.
If you have used iTunes Preferences to change where you store iTunes music, this option
will appear as In my iTunes Music folder instead.
To add music stored elsewhere on your computer, select On my computer or an external
drive connected to my computer, and select Continue. Select Browse to choose a
folder, and then select Continue.
To add music stored on a different computer or a NAS device, select On a networked

device such as a network-attached storage (NAS) device on my network, and select
Continue. Type the path name (\\Name\Sharename, where Name is the network name for
your computer or NAS device, and Sharename is the name of the top level shared folder.)
If this folder is not shared anonymously, type the user name and password of a user with
rights to access this music folder.
Removing a shared folder

1. From the Music menu, choose Set Up Music Library.
2. Select the folder you want to stop accessing music from, and select Remove.
3. Select Remove to confirm.
4. You may be asked to provide an administrator name and password.
5. Select Done when you have no more folders to remove from the list.
Updating music index
If you add new music to a music folder that is already indexed, you can update your
music index in order to add this music to your Sonos music library.
1. From the Music menu, select Update Music Index Now.
2. Select Update.
The message “Updating Music Index” appears at the bottom of the window.
When the update is complete, the message disappears.
Software Updates (DCR)

Sonos provides software updates for your music system in order to improve
performance and add features. Your music system must be registered in order to
receive these software updates. If you have not yet registered, see ’System
Registration’.
There are two options available:
• Periodically check for updates and send an alert when an update is available.
• Do not check for updates.
Setting software update preferences

2. Select the Software Update tab, and then select the desired setting.
Downloading software updates
1. From the Sonos menu, select Check for Updates.
• Your ZonePlayers as well as your Desktop Controller software will be updat-
ed, as all Sonos components must carry the same software version number. This
process may take several minutes per device, depending upon your network
connection. Your Sonos Desktop Controller software will automatically
quit and then re-open during the update process.
• Software updates to your Sonos Controller must be initiated from your Control-
ler, so if you have updated your DCR, you will be prompted to update your Con-
troller the next time you use it. Simply follow the on-screen prompts.
• If your software is up to date, the message “Your Sonos Digital Music System is
up to date. No updates are required” will appear instead.

One or more ZonePlayers may need to be updated when you purchase a new
ZonePlayer with a later software version, or if you plug in a ZonePlayer that was not in
use when you performed your last software update. When a ZonePlayer’s software
version gets out of sync from the rest of your Sonos Digital Music System components,
you will see the following message displayed in the Zones pane:
Click the outdated zone to begin the software update process.
Advanced Preferences (DCR)

In addition to ’Setting Internet radio preferences’, ’Setting software update
preferences’, and ’Showing/hiding the Music Services tab’, you can also change your
wireless channel, and line-in encoding preferences.
Selecting different wireless channel (DCR)
3. Select another wireless channel from the Wireless Channel list.
Line-In encoding (DCR)
network resources than compressed audio).
3. Select Compressed or Uncompressed from the Line-in Encoding list, When
Compressed is selected, you will notice a slight delay before the music starts to
play.
Resetting the Desktop Controller

If you want to join your Macintosh computer to a different Sonos Digital Music System,
you must first reset your Desktop Controller software.
1. Choose Reset Sonos from the Sonos menu.
2. Select Reset.
3. Select Quit.
Your Desktop Controller window will automatically quit. The next time you start the
Desktop Controller software, the Setup Assistant will appear to prompt you through
the setup process. If you are joining your computer to an existing Sonos Digital Music
System, you do not have to press the Mute and Volume Up buttons on every
ZonePlayer again - just one that is connected to your system via an Ethernet cable.
Uninstalling
If you wish to remove the Desktop Controller software from your Macintosh computer,
choose Uninstall Sonos from the Sonos menu, and then drag the application to the
trash. The Sonos Digital Music System will no longer be able to access music from this
computer.
Firewall Information
The Sonos Digital Music System is designed to work with existing firewall software.
Follow the steps below to see if your firewall allows access to the Sonos Digital Music
System.
1. Open the System Preferences window.
2. Select the Sharing icon, and then select the Firewall tab.
3. If the message “Firewall Off” is displayed, your Sonos Digital Music System will be
recognized and you do not have to do anything further. Select Continue.
4. If the message “Firewall Off” does not display, you must add access to the ports
your ZonePlayers will use.
If your software firewall is not listed, please see http://faq.sonos.com/firewall for the
latest firewall information, or contact Sonos Technical Support at http://
Mac OS X’s built-in firewall for 10.3
The Sonos Digital Music System is fully compatible with the Mac OS X firewall.
2. From the Internet & Network settings, select Sharing.
3. To access music stored on your computer, check Windows Sharing and select
Start from the Services tab.
4. From the Firewall tab, select New...
If the New button is disabled, click the lock at the bottom of the window and enter an
administrator's password.
5. From the pull-down port name, select Other.
6. Type or paste the range of ports as 136-139, 445, 1900, 1901, 3400, 6969.
7. Type the description as Sonos, and then select OK.
8. Close the System Preferences window.
Mac OS X’s built-in firewall for 10.4
2. Select the Sharing icon.
3. Select the Firewall tab.
4. Click the New button.
If the New button is disabled, click the lock at the bottom of the window and enter an
administrator's password.
5. From the pull-down Port Name menu, select Other.
6. For TCP Port Number(s), type or paste 445,3400.
7. For UDP Port Number(s), type or paste 1900,1901,6969.
8. Type the description as Sonos.
9. Click OK.
Norton Personal Firewall for Mac OS X

While you are setting up your Sonos system, you will be asked for network connectivity
permission.
1. Select Change, and then Allow to allow connections on these ports.
2. Select Done to confirm.
You will also need to add ports to the service.
3. From the Norton Antivirus Setup window, select New.
4. Name the new entry Sonos, and the description Sonos Controller.
5. Select New and for TCP Port Number(s), type or paste 445, 3400. For UDP Port
Number(s), type or paste 1900,1901,6969.
6. Select Save.
Internet Security Barrier for Mac OS X
During Sonos system setup, a dialog will open when you attempt to set up your music
library on your computer.
1. Select Ignore.
2. Open Netbarrier X3 and select the Anti-vandal tab.
3. Select Add.
4. Browse to the Sonos Desktop Controller application, usually found in the
Applications folder and click Select.
5. Select Allow as the default behavior.
Enabling Windows File Sharing

1. From the System Preferences window, select the Sharing icon.
2. Select the Services tab.
3. Check the Windows Sharing checkbox.
If an Accounts button appears, you don't need to select it.
5. Select Continue.
Your Sonos Controller
With a Sonos Controller in hand, you have instant access to your entire digital music
collection, no matter where it's stored. The full-color LCD screen and intuitive scroll
wheel make everything from browsing songs to choosing zones incredibly easy. It's
like having a giant jukebox at your fingertips. Simply choose a zone to play music in,
make your music selection(s), and touch Play.
Features
• Wireless control over all your music and all your zones from anywhere
• Intuitive control over your music and zones with full-color LCD screen and scroll
wheel that makes it simple to:
• browse songs
• queue up tracks and playlists
• select Internet radio stations
• choose zones
• control volume, playback and system settings
Chapter 5
Connecting Your Controller

• After at least one ZonePlayer has been set up, follow the instructions on the Con-
troller screen to add this Controller to your Sonos Digital Music System.
• You should charge your new Sonos Controller when you remove it from the
packaging. The Controller battery will be fully charged in about two (2) hours.
You can use your Controller while it is charging.
• The power connector cover is part of your Controller’s splash-resistant design, so
keep the cover down when the Controller is not charging.
Power
connector
cover
AC power adapter
Power
AC power cable
adapter
inlet
Caution: Use only the supplied power adapter to charge the Controller’s battery. Using
another adapter will damage your Controller and void your product warranty.
Chapter 5: Your Sonos Controller 5-3
Using the Controller

Battery
Mute Light Wireless Zones Battery status Back
charge
button sensor indicator button indicator light button
indicator
Music
button
Volume
up(+) Scroll
down (-) wheel
Labels for
soft
buttons
OK button
Soft buttons Playback controls
Controller navigation
Zones
Use the Zones button to select a zone to play music in, to view the music
selections playing in each room, or to create or modify zone groups in order to
share the same music across zones.
Music
Use the Music button to browse or select music, manage your music queues,
access playlists, and change the default settings for a Sonos ZonePlayer or
Controller.
Back
Use the Back button to return to the previous screen.
Scroll wheel
Use the scroll wheel to navigate through a displayed list. Use your thumb or
finger to ‘turn’ the wheel clockwise to scroll down through the list, and
counterclockwise to scroll up through the list.
OK
Touch the OK button in the center of the scroll wheel to make selections.
Soft buttons
The soft button functions change to reflect the available actions for the
Controller screen currently displayed. The action for each button appears
above it (for example, View Queue or Add to Queue).
Controller playback
Play/Pause
Toggles between playing and pausing the current track. When browsing
music sources, if you highlight a playable item (track, album, artist, playlist)
and touch Play, the highlighted music item is added to the end of the music
queue, and begins to play immediately.
Next (short press)
Jumps to the start of the next track in the music queue.
Fast forward (long press)
Pressing and holding this button moves you forward through the current
track. The music playback jumps to the new position when the button is
released.
Previous (short press)
If you are more than 3 seconds into the track, this button jumps to the start of
the current track; if you are less than 3 seconds into the track, this button
jumps to the start of the previous track.
Rewind (long press)
Pressing and holding this button moves you backward through the current
track. The music playback jumps to the new position when the button is
released.
Controller volume control

Volume Control
Increases (+) or decreases (-) the volume in any zone, or across a zone group.
Mute
Temporarily silences the music in a zone (within a zone group, the mute
button automatically mutes the last room where volume controls were
adjusted.) Press the Mute button again to unmute.
Mute All
To mute all zones in the house, press and hold the Mute button for 3 seconds.
To unmute all zones, press and hold again for 3 seconds.
Controller sensors and indicators
Light sensor
Automatically turns on the button backlights based upon the lighting
conditions of the environment. You can adjust the brightness of the buttons
or the display by selecting System Settings>Controller Settings from the
Music menu.
Wireless signal strength indicator
Indicates the current strength of the Controller’s wireless signal.
Battery charge indicator
Indicates the Controller’s remaining battery charge.
Battery status indicator light
Alerts you to the status of the battery charge:
• Lights red when the battery gets low, indicating that the Controller needs to be
charged
• Lights amber while the Controller is charging
• Lights green when the Controller finishes charging
• Unlit when your Controller is in use and the battery is charged
Controller sleep modes

Light Sleep. Your Controller will go into light sleep to preserve the battery life when it is
unused for a specified period of time. The screen will turn off until motion is detected
or a button is pressed. Use the Sleep Timer Docked (Controller is connected to power
supply) and Undocked (Controller is not connected to power supply) settings to select
the amount of time after which your Controller will enter light sleep.
Deep Sleep. Your Controller will go into deep sleep to preserve the battery life when it is
unused for a specified period of time. When your Controller wakes from deep sleep -
either from the motion sensor or from a button press - it will go through a restart cycle
that takes several seconds. Use the Deep Sleep Timer setting to select the amount of
time after which your Controller will enter deep sleep.
Motion sensor. The Controller has a motion sensor to automatically wake your
Controller when motion is detected. To disable this feature, select Controller
Settings>Advanced Settings>Motion Sensor.
Turn off Controller
Use this setting to put your Controller into deep sleep anytime it will not be in use for an
extended period of time, or when you are transporting your Controller to another
destination. This setting puts the Controller into deep sleep mode immediately,
bypassing the deep sleep timer setting. The Controller cannot be turned off while it is
connected to the AC adapter or charging cradle.
Resetting your Controller
If your Controller’s screen should freeze, press and hold the Mute and Music buttons
simultaneously on the Controller for approximately 3 seconds. The Controller will reset
itself momentarily.
Factory reset
If you want to join your Controller to a different Sonos Digital Music System, you must
first factory reset your Controller. Select System Settings>Controller
Settings>Advanced Settings>Factory Reset from the Music menu.
The Welcome screen will appear on your Controller to prompt you through the setup
process. To add your Controller to a Sonos Digital Music System that is already set up,
you can press the Volume Up and Mute buttons (when prompted) on any ZonePlayer
that is part of your music system.
Controller - Volume Settings
Mute
indicator
Single zone
volume bar
Mute
indicator
The volume panel appears over

the current screen. Volume can
be controlled for a zone group or
for an individual zone. Use the
Group Volume bar to control the
volume for the whole group,
adjusting each zone’s volume Group
proportionately. volume
bar
1. From the Zone menu, use the scroll wheel to highlight the zone you want to
change the volume settings for.
2. Use the Volume Up and Down buttons to change the volume to the desired level.
3. Touch OK, and the Volume panel disappears.
Muting zone or zone group
• To mute a zone or a zone group, touch the Mute button (within a zone group,
the mute button automatically mutes the last room where volume controls
were adjusted.)
• Touch the Mute button again to unmute.
Muting all zones (Controller)

• To mute all the ZonePlayers in your household, press and hold the Mute button
for 3 seconds.
• To unmute all the ZonePlayers, press and hold the Mute button for 3 seconds.
The Controller Main Menus
Zone menu
• View zones
• Select zones
• Link or drop zones in a zone group
• Pause all ZonePlayers
Music menu
• View music sources
• Select music from music library,
music service, Sonos play-
list, Internet radio, or a line-in mu-
sic source
• Change your music system’s set-
tings
Managing Zones Using Controller

Press the Zones button on your Controller to:
• See an alphabetical list of the zones in your household, along with the music cur-
rently playing in each zone
• Group zones together to play the same music across zones (create a zone group)
• Turn off your music system
Music continues to play while you browse the Zone menu. Use the scroll wheel to
highlight a zone, and touch OK. The Now Playing window appears. You can then press
the Music button to change the music selection for that zone.
Zones button
Touch the Zones button to view the

music playing in each room
Note: The currently selected zone shows at the top of your Controller screen so you can see
which zone you are making changes to.
Zone groups
A zone can be grouped together with any other zone(s) to form a zone group. This will
cause all the zones in the zone group to play the same music in synchrony. You can link
and drop zones from a zone group while your music is playing. You can also link all the
ZonePlayers in your house with one touch by selecting All Zones-Party Mode.
Note: Any zones you add to a group will automatically drop their current music queue and
begin to play the music that is playing in the zone group. You may sometimes want to save
your music queue as a Sonos playlist before linking zones. See Saving a Sonos Playlist.
Linking a zone
1. Press the Zones button on your Controller.
Select zone where Select zone to add to
desired music is playing group
2. Highlight the zone or zone group that you want to add a zone to, and touch Link
Zone.
Note: The order in which you add zones makes a difference. If you select Link zone from a
zone where there is no music playing, any rooms you link to it will also be silent.
3. Highlight the zone you want to add to the group, and touch OK. If you want to
join all the zones in your house to this music queue, select All Zones-Party Mode.
All of your ZonePlayers will then play the same music in synchrony.
The music queue from the added zone is automatically replaced by the music
queue from the zone or zone group it was linked to, so that both zones play the
same music.
Dropping a zone
1. Press the Zones button on your Controller.
Select zone
to drop
from group
2. Use the scroll wheel to highlight the zone group you want to change, and touch
Drop Zone.
3. Highlight the zone you want to drop from the group, and touch OK. The room
that’s removed from the zone group stops playing music. The other zones in the
zone group continue unaffected.
Turning off all ZonePlayers

If you want to stop your Sonos Digital Music System from streaming music, press
Pause All from the Zones menu. The ZonePlayers will remain “off” until you press Play
to restart each zone or zone group.
Making Music Selections (Controller)

Note: If a computer on your network is turned off, or is in standby mode, the music folders on
that computer are unavailable to the Sonos Digital Music System until the computer is turned
back on.

You can browse for songs in a number of different ways. Using the Controller, you can
make broad music selections like play all available music by a particular artist, or you can
make specific selections like play a single track by a particular artist on a specified album.
Selection choices include:
• Artists
• Albums
• Composers
• Genres
• Tracks
• Imported playlists
• Folders
You can change the sorting preference for your music folders to sort by track
name, track number, or filename. From the Music menu, select
SystemSettings>Advanced Settings>Sort Folders By.
Selecting music from your music library

1. From the Zone menu, highlight the zone you want to play music in, and then
press the Music button.
2. Select Music Library, and touch OK.
Note: The music you select will play in the zone or zone group that is currently showing at
the top of your Controller screen.
3. Use the scroll wheel to browse the music library. Press OK to drill down through
the menus until you find the desired selection. You can select Power Scroll for an
alphabetical list to make browsing faster.
Power
scroll
4. To play all songs by an artist, on an album, or in a genre, highlight the selection

and click Add to Queue, or touch OK. You can change the action of the OK button
by selecting System Settings>Controller Settings>OK Button from the Music
menu. Preference settings include:
• Play Now. Play the selection immediately.
• Add to End of Queue. Add the selection to the end of your music queue.
• Show Menu. View an options menu so that you can choose from the following:
• Play Now
• Play Next
• Add to End of Queue
If you’ve created Sonos playlists (tracks you’ve organized into lists), you can play them
anytime by selecting Sonos Playlists from the Music menu. For more information, see
Sonos Playlists (Controller).
Note: If you have uncompressed files in your music collection, they may only be available for
browsing and/or selection via Track or Browse by Folder, as uncompressed files may not
contain detailed information such as artist, title and genre.
5. Touch the Back button to return to the previous music selection screen.
Playing music from imported playlists (Controller)

• You can view your playlists by selecting Imported Playlists from the Music Li-
brary.
shared with the Sonos Digital Music System. Move the playlist file .PLS, .M3U or
ported Playlists from the Music Library. See Updating Music Index (Controller)
for additional information.
iTunes support
• You can view your playlists in the Sonos Digital Music System by selecting Im-
ported Playlists from the Music Library.
• When you make changes to your iTunes playlist(s), quit iTunes, and then update
your Sonos music index in order to see the changes (see Updating Music Index
(Controller))
• iTunes playlists will automatically be imported into the Imported Playlists menu
on both the Sonos Controller and Sonos Desktop Controller, as long as your
'iTunes Music Library.xml' file is shared along with your music to the Sonos sys-
tem. For typical iTunes installations, this file is located in the iTunes folder:
• Windows: \my documents\my music\itunes
• Macintosh: ~/Music/iTunes
• Sonos is unable to play tracks purchased from the iTunes Music Store as they are
protected by Apple's proprietary Digital Rights Management Scheme.
Playing music from a music service

If you have configured a music service to work with the Sonos Digital Music System,
select the music service from the Music menu, and use the scroll wheel to browse and
make music selections.
Your music selection choices include:
• Artists
• Albums
• Tracks
• Playlists
• Stations
Highlight the music selection, and press the Play button to play the music now, or
Add to Queue to add it to the end of your music queue.
Managing Music Queue (Controller)
Once you have added selections to a music queue,

you can make changes to the queue list by
selecting the View Queue soft button.

You can create a music queue for each zone in your house, or you can create a zone
group and play the same music across multiple zones. A play indicator appears to the
left of the currently playing track. When the current track ends, the next track in the
queue starts to play, and play continues down through the list until the queue is
completed.
Note: You can add tracks to the music queue while other tracks in the queue are
playing.
Moving a track
1. Press View Queue.
2. Use the scroll wheel to highlight the song you want to move within the queue.
3. Press Move Track.
4. Use the scroll wheel to move through the queue until you find the location you’d
like to move the track to.
5. Press Place Track.
Removing a track
1. Press View Queue.
2. Use the scroll wheel to highlight the song you want to remove from the queue.
3. Press Remove/Clear.
4. Select Remove Track, and touch OK.
The song disappears from the queue list.

1. Press Remove/Clear from the View Queue window.
2. Select Clear Queue, and touch OK.
This will clear the entire queue and the music will stop playing.

1. From the Zones menu, touch OK to display the Now Playing screen.
2. Press Play Mode.
3. Use the scroll wheel to select a play mode, and touch OK.
The selected play mode appears as an icon on the Now Playing screen.
Shuffle. Plays the tracks in the music queue in a random order.
Repeat. Repeats the music queue after the last track has finished.
Shuffle-Repeat. Shows that both play modes are activated.
Sonos Playlists (Controller)

Sonos Playlists are music queues you save for future listening. For example, you might
want to create a jazz playlist, a party playlist, or an easy listening playlist.
Saving a Sonos Playlist

1. From the View Queue window, press Save Queue.
2. Select OK to save the playlist using the name displayed, or select Enter a
Different Name and use the keyboard to type another name such as jazz or party.
3. Touch OK after each letter entry, and then Accept when finished.
You can access these saved Sonos playlists later from the Music menu.
Deleting a Sonos Playlist
1. From the Music menu, select Sonos Playlists, and touch OK.
2. Use the scroll wheel to highlight the playlist you want to delete, and press Delete
Playlist.
3. Select Yes to confirm, and touch OK.
Renaming a Sonos Playlist
1. From the Music menu, select Sonos Playlists, and touch OK.
2. Use the scroll wheel to highlight the playlist you want to rename, and press
Rename/Delete.
3. Select Rename Playlist.
4. Type a new name for the playlist, and then touch Accept.
Internet Radio (Controller)

Sonos provides a selection of third-party streaming broadcasts for you to select from.
You can add additional radio stations using the Sonos Desktop Controller software.
These additional stations are placed in your Favorite Stations list.
1. From the Music menu, select Internet Radio.
2. Select the radio station category you want to choose from, and touch OK.
3. Select a radio station from the list, and touch Play. It immediately begins to play in
the zone you have currently selected.
4. To add a radio station from the preset list to your Favorite Stations list, touch Add
to Favorites.
5. To add a radio station that does not appear in the Sonos supplied list, use the
Desktop Controller software.
Music Library Management (Controller)

You can add or remove the shared folders Sonos accesses music from at any time. You
may need to make changes if you add a computer to your home network, or if you
move shared folders from one location to another.
If you add new music to a folder that is already indexed, update your music index to
add this music to your library.
the Music menu.
Viewing your shared folders

1. From the Music menu, select System Settings>Music Library
Management>Music Library Setup.
The shared music folders that are currently accessible to your Sonos Digital Music
System are displayed. (If a computer on your network is turned off or is in sleep or
standby mode, the music on that computer will be unavailable to the Sonos Digital
Music System until the computer is turned back on.)
Adding a shared folder from the list

1. To make another shared folder available to your Sonos Digital Music System, select
Add New from the Selected Shared Folders screen. Your network will be
scanned for shared folders that your music system is not currently accessing.
2. To select a shared folder from the displayed list, use the scroll wheel to highlight
the folder, and touch OK.
If this shared folder does not require a username and password, touch OK and the
selected folder is added to your music system.
If this shared folder requires a username and password:
• Use the scroll wheel to highlight the Username field and touch Type.
• Type the name of a user with permission to access this folder, and then touch Ac-
cept.
• Use the scroll wheel to highlight the Password field and touch Type.
• Type the password associated with this user, and then touch Accept.
Adding a shared folder not displayed in the list

1. Select Add New>Enter New.
2. Touch Type... to enter the path for the shared folder. and then touch Accept. (path
example: \\Name\Sharename, where Name is the network name for your
computer or NAS device, and Sharename is the name of the top level shared
folder, such as \\linkstation\music_share.)
3. Touch OK.
If this folder is not shared anonymously, you will need to enter a username and
password:
cept.
Stop accessing a shared folder

1. From the Music menu, select System Settings>Music Library
Management>Music Library Setup, and touch OK.
The shared music folders that are currently accessible to your Sonos Digital Music
System are displayed.
2. Use the scroll wheel to select the folder you wish to stop using, and touch
Remove.
3. Touch OK.
Your music folder will remain untouched on your computer. However, you will no
longer be able to access it from the Sonos Digital Music System.
Updating Music Index (Controller)

During the setup process, all of your available music shares are indexed for easy
selection. If you add new music to a folder that is already indexed, you can simply
update your music index to add this music to your library.
1. From the Music menu, select System Settings, and touch OK.
2. Use the scroll wheel to highlight Music Library Management>Update Music
Index Now, and touch OK.
3. Select Yes, and touch OK.
The message, “updating music index” appears at the bottom of your Controller screen.
When the message disappears, your new music is available.
ZonePlayer Settings
Music Equalization
You can change the sound settings (treble, bass, loudness, or balance) for each
individual ZonePlayer.
1. From the Music menu, select System Settings>ZonePlayer Settings, and touch
OK.
2. Use the scroll wheel to select a zone, and touch OK.
3. Select Music Equalization, and touch OK.
4. Select a setting, and then use the scroll wheel to make adjustments to the control
slide that appears on the screen, and then touch OK.
5. To change the settings for a ZonePlayer back to their original default values, select
Reset All.
Renaming ZonePlayers
1. From the Music menu, select System Settings>ZonePlayer Settings and touch
OK.
2. Use the scroll wheel to highlight the ZonePlayer name you wish to change, and
touch OK.
3. Select ZonePlayer Name, and touch OK.
4. Use the scroll wheel to select a new name from the list, and then touch OK.
5. You can also type a unique name by selecting Enter New.
• Use the scroll wheel to select each letter, touching OK after each entry.
• Touch Accept to accept the new name, or touch Cancel to leave the screen
without making a change.
White Status Indicator Light

If you have a ZonePlayer located in a bedroom, you may want to turn off the white light
located on the front of the ZonePlayer. This means that while the ZonePlayer is in
normal operation, the white light will be off. However, if the ZonePlayer Status Indicator
Light begins to flash amber, see ZonePlayer Status Indicator Explanations for additional
information.
ZonePlayer Status Indicator

LED; white when in normal
operation
OK.
2. Use the scroll wheel to select a zone, and touch OK.
3. Select White Status Indicator Light, and touch OK.
4. Select On or Off and clickOK.
Line-In Source Name
OK.
2. Highlight the zone the audio component is connected to, and touch OK.
3. Select Line-In Source Name, and touch OK.
4. Choose a new name from the list, and touch OK, or select Enter New to type a
unique name.
Line-In source level

OK.
2. Highlight the zone the audio component is connected to, and touch OK.
3. Select Line-In Source Level, and touch OK.
4. Choose the line-in level appropriate for this device, and click OK.
The default (typical) line-in level for your device type automatically displays. You
can increase or decrease the level, but if the level is set too high, you may
experience clipping at higher volume levels.
Controller Settings
From the Music menu, select System Settings>Controller Settings and then use the
scroll wheel to highlight the preference setting you wish to change.
OK Button
• Use this preference setting to choose the action that will occur when you select
a track, and press the OK button. The track can begin to play immediately (Play
Now), it can be added to the end of your music queue (Add to End of Queue),
or you can view an options menu (Show Menu) to select from one of the follow-
ing actions each time:
• Play Now
• Play Next
• Add to End of Queue
Click Sound
Adjust this setting to turn the Controller’s scroll wheel “clicking” sound on or off.
Sleep Timer Undocked
Use this setting to select the amount of time after which your Controller enters
light sleep mode when not connected to a power supply. The screen will turn off
until motion is detected or a button is pressed.
Sleep Timer Docked
Use this setting to select the amount of time after which your Controller enters
light sleep mode when plugged into the adapter. Because the Controller is
connected to a power supply during this time, you can set this sleep timer
significantly higher than the undocked sleep timer setting.
Screen Brightness
Use this setting to adjust the brightness of the screen display.
Button Brightness
Use this setting to adjust the backlighting of the buttons that occurs when the
light sensor automatically lights the buttons based upon the lighting conditions
of the environment.
Advanced Settings
The Advanced Settings menu provides you with some additional menu choices:
• Deep Sleep Timer. Use this setting to set the deep sleep timer for your Control-
ler. Your Controller will go into deep sleep to preserve the battery life when it is
unused for this specified period of time. When your Controller wakes from deep
sleep - either from the movement sensor or from a button touch - it will go
through a restart cycle which takes several seconds.
• Motion Sensor. Use this setting to turn the motion sensor on or off. The motion
sensor automatically wakes your Controller when motion is detected.
• Language. Use this setting to select your language preference. Currently, En-
glish and German are the supported languages. When you change your lan-
guage preference, the Controller restarts.
• Turn Off Controller. Use this setting to put your Controller into deep sleep any-
time it will not be in use for an extended period of time, or when you are trans-
porting your Controller to another destination. This setting puts the Controller
into deep sleep mode immediately rather than waiting for the deep sleep timer
setting to be reached. The Controller cannot be turned off while it is con-
nected to the AC adapter or charging cradle.
• Factory Reset. Use this setting to return the Controller to its original factory set-
tings. This will disconnect the Controller from your Sonos Digital Music System
entirely (you can add it again at any time.) This may be necessary if the Controller
gets associated to the wrong music system during setup, or if you wish to join
your Controller to another Sonos Digital Music System.
Online Updates (Controller)

Sonos periodically provides you with software updates to improve performance or to
add new features. Your music system must be registered in order to receive updates. If
you have not yet registered, see System Registration.
Checking for updates

1. From the Music menu, select System Settings>Online Updates and touch OK.
2. If there is an update available, select Yes to begin the update process.
• Your ZonePlayers and Controllers will all be updated, as your Sonos compo-
nents must carry the same software version number. This process may take sev-
eral minutes per device, depending upon your network connection.
• If you have the Desktop Controller software installed, you will be prompted to
update it the next time you start the application.
Controller software updates

In the event that your Controller’s software version gets out of sync from the rest of
your Sonos Digital Music System components, you will see the following message
displayed on your Controller screen the next time you use it:
This Controller will be unavailable for use until you perform a software update to bring
the Controller up to date. This situation will occur if you perform a software update
from another Controller, or from the Desktop Controller software.
If a ZonePlayer’s software version gets out of sync from the rest of your Sonos Digital
Music System components, you will see the following message displayed on your
Zones menu:
One or more ZonePlayers may need to be updated

if you purchase a new ZonePlayer with a later
software version, or if you plug in a ZonePlayer
that was not in use when you performed your last
software update.
You will also see this message if you have already

updated your music system using the Controller.
This message will indicate that the Desktop
Controller software needs to be updated.
1. Touch OK to begin the software update process.

Advanced Settings (Controller)

Upon occasion, it may become necessary to adjust some of the default settings for
your Sonos Digital Music System. You can also use the Advanced Settings menu to
register your music system if you have not yet registered it.
Auto check for software updates

Sonos can automatically check your system for available software updates. Your music
system must be registered in order to receive updates. Change your preference by
following the steps below.
1. From the Music menu, select System Settings.
2. Select Advanced Settings>Auto Check for Software Updates.
3. Select On to turn auto checking on, or Off to turn auto checking off, and then click
OK (On is the default setting.)
Auto update Internet radio station list
You can receive radio station updates automatically whenever Sonos releases a new
list. Your music system must be registered in order to receive updates. Change your
preference by following the steps below.
2. Select Advanced Settings>Auto Update Internet Radio Station List.
3. Select On to turn auto update on, or Off to turn auto update off, and then click OK
(On is the default setting.)
Sort folders by
You can set the sorting preference for music folders that are accessible from your music
library. You can choose to sort by:
• Track name
• Track number
• Filename
Line-In encoding (Controller)
network bandwidth than compressed audio.)
2. Select Advanced Settings>Line-In Encoding.
3. Use the scroll wheel to select Uncompressed or Compressed encoding, and
touch OK. When Compressed is selected, you will notice a slight delay before the
music starts to play.
Selecting a different wireless channel (Controller)
1. From the Music menu select System Settings.
2. Select Advanced Settings>Wireless Channel.
3. Use the scroll wheel to select a different wireless channel, and touch OK.
Battery Charging (Controller)

Your Controller can be recharged by plugging it into the AC adapter supplied with your
Controller, or by placing it into the Charging Cradle. The battery charge indicator
on your Controller will show you when it is time to recharge the Controller. If the
battery charge is very low, the Controller’s low-battery indicator will light red. Be sure to
recharge using only the AC adapter supplied with your Sonos Controller.
Caution: Use only the supplied power adapter to charge the Controller’s battery. Using
another adapter will damage your Controller and void your product warranty.
Battery Replacement (Controller)

After several years (depending upon usage), the battery on your Controller may not
hold a charge as long as it once did. Because of the Controller’s splash-resistant design,
the battery on the Controller must be factory-replaced. Return it to the Sonos Service
Center where it will be promptly replaced and returned to you. Go to http://
www.sonos.com/support for instructions and battery replacement cost.
Caution: Danger of explosion if battery is incorrectly replaced. Replace only with the
same or equivalent type. Return to Sonos or an authorized Sonos service center for
replacement.
Tips and Troubleshooting
Basic Troubleshooting
Warning: Under no circumstances should you try to repair the system yourself, as
this will invalidate the warranty. Do not open the system as there is a risk of electric
shock.
If a problem occurs, first check the solutions listed on the troubleshooting pages that
follow. If you are unable to remedy the problem:
• Visit the Sonos Service Center at http://www.sonos.com/support
• Telephone us at (800) 680-2345
• Ask us a question at http://faq.sonos.com/ask
Desktop Controller software won’t run
• During the setup process, if the Desktop Controller for Windows software does
not start automatically, run “d:\setup.exe” replacing “d” with your CD-ROM
drive’s letter as necessary.
ZonePlayer not detected during setup
A network problem is preventing the ZonePlayer from associating with the Desktop
Controller software. If this is a wireless ZonePlayer, try moving the ZonePlayers closer
together, or wire them temporarily to see if the problem is related to wireless
interference.
If you encounter this message on the first wired ZonePlayer, follow the steps below to
resolve this issue:
A
A-2 Sonos Digital Music System User Guide
1. Check Firewall
Firewall software installed on the computer is blocking the ports that Sonos uses to
operate. The first step is to disable all your firewalls and try again. Click Firewall
InformationFirewall Information for additional information. If this resolves the problem,
then configure your firewall to work with the Sonos music system. If this does not
resolve the problem, proceed to step 2.
2. Check Router
The following simple setup will bypass your router's switch to determine if there are
any router configuration issues (note that the ZonePlayer and the computer will still
have Internet access in this configuration):
• Double-check that the cable modem or DSL modem (or whatever broadband
connection you have) is connected to the router’s WAN (Internet) port. Tempo-
rarily remove any other components that are wired to your network. Wire the
computer directly to the back of the ZonePlayer and wire the ZonePlayer direct-
ly to one of the LAN ports. Always power cycle the ZonePlayer by unplugging it
and plugging it back in whenever you change your network configuration.
• If you are not using a router, see http://faq.sonos.com/norouter.
3. Check Wiring
Check the link/activity lights on the router and the ZonePlayer. They should be
displaying green and there should be blinking activity lights. If the green link lights are
not lit, try a different port. If the light still fails to light, try a different cable.
4. DHCP/AutoIP Issues
It is possible that the ZonePlayer or PC has failed to obtain a valid IP address for your
network. This can be caused if the DHCP server on your router is unable to lease an IP
address to the ZonePlayer, forcing the ZonePlayer to use Auto IP. You can use the
Chapter A: Tips and Troubleshooting A-3
Controller to determine the IP address of your ZonePlayers by pressing the Music

button, and then selecting System Settings>About Your Digital Music System.
Check the IP address of your computer and make sure the first two numbers of the
ZonePlayer and the PC's IP addresses are the same. For example the PC might have an
IP address of 192.168.0.100 and the ZonePlayer an IP address of 192.168.0.101. The first
two numbers of the IP address match so they are on the same network and both have
received their IP address from a DHCP server. If the PC had an IP address of
192.168.0.100 and the ZonePlayer had an IP address of 169.254.11.23 then you’d know
there is a problem because the first two numbers don't match. If this is the case then
you need to reset your router and the ZonePlayer and try again.
Go to our Web site at http://faq.sonos.com/dcrsf for additional assistance.
ZonePlayer isn’t operating properly
• If the ZonePlayer status indicator is not lit and no sound is produced when the
unit is plugged in, check the insertion of the power cord.
• Check to ensure that the ZonePlayer Status indicator on the front of the Zone-
Player is illuminated and solid white. If it is flashing or solid amber, see ZonePlay-
er has stopped playing music.
• Check to ensure that the green link light is lit on the Ethernet switch on the rear
panel of the ZonePlayer wired to your network.
• Move the Controller closer to the unit.
• Check to ensure there are no obstacles to impede wireless operation.
• Check your network connections.
• The ZonePlayer may need to be reset. Disconnect the power cord for 5 seconds,
and then reconnect. Wait for the ZonePlayer to restart.
• If none of these work, the ZonePlayer may need to be factory reset. Discon-
nect power, and then reconnect while pressing and holding the Mute button
until the Mute indicator light begins to flash amber. Use the Controller or the
Desktop Controller software to add it to your music system again.
Note: You should not factory reset all of your ZonePlayers at once or all preferences and
Sonos playlists will be lost.
ZonePlayer status indicator lit, but no sound

• Make sure speakers are connected securely.
• Make sure volume is set to a suitable level.
• Make sure MUTE is not on.
ZonePlayer volume level reduces
If the ZonePlayer status indicator changes to solid amber, and the volume reduces to
75%, this indicates that the ZonePlayer is experiencing a fault condition.
• Check the ZonePlayer vents to ensure they are not blocked.
• Check for speaker short circuit.
• Mute ZonePlayer or unplug it for several minutes to allow it to cool.
ZonePlayer has stopped playing music
If a ZonePlayer stops playing music, and the ZonePlayer status indicator lights are
flashing (long amber, short white, repeat) this indicates that the ZonePlayer has
experienced a fault condition and has automatically muted itself to prevent damage to
the ZonePlayer.
• Check the ZonePlayer vents to ensure they are not blocked.
• Check for speaker short circuit.
• Unplug the ZonePlayer for several minutes to allow it to cool.
• Mute and unmute the ZonePlayer.
Sound produced from only one speaker
• Make sure speaker is connected securely.
• Make sure balance control is set correctly.
Cannot access Internet radio, online updates, or registration
• Your firewall may be blocking outgoing connections to the Internet. Ensure the
firewall allows access to the Internet for the Ethernet addresses of your Sonos
components.
• Your firewall may be configured so that Sonos components cannot obtain an IP
address. If so, your ZonePlayers and Controllers will display an IP address in the
169.254.xxx.yyy range, even though there is a router/DHCP server on the net-
work. (You can check the IP addresses assigned to your ZonePlayers by selecting
Music>System Settings>About Your Digital Music System.) The DHCP serv-
er built in to some routers may be configured to supply IP addresses only to de-
vices with specific permitted Ethernet MAC addresses. If you have configured
your router in this way, you will need to grant permission to the Ethernet MAC
address of each Sonos component (including the Controller) before setting up
your system. Go to http://faq.sonos.com/dhcp for more information.
There’s a delay when I play music from an external music source
If Compressed is selected as the encoding method for your line-in music source, you
will notice a slight delay before the music starts to play.
Controller screen is frozen
Your Controller may need to be reset. Press and hold the Mute and Music buttons
simultaneously on the Controller for approximately 3 seconds. The Controller will reset
itself momentarily.
Controller not displaying proper zones
If the Controller is not displaying your zones properly, displays the message, “Searching
for ZonePlayers...”, or is acting sluggish:
• Make sure at least one ZonePlayer is plugged in and its status indicator is illumi-
nated solid white.
• The ZonePlayer(s) may be going through an upgrade/restart, and will reappear
after they restart.
• Move the Controller closer to the ZonePlayer.
• You may be experiencing interference from another wireless device. Change the
wireless channel your Sonos Digital Music System is operating on by selecting
System Settings>Advanced Settings>Wireless Channel.
• Your Controller may be configured to work with a different Sonos Digital Music
System. Disconnect the Controller from the Sonos Digital Music System, and
then re-add it.
To disconnect the Controller:
• Touch System Settings>Controller Settings>Advanced Settings>Factory
Reset from the Music menu.
Or,
• If the message “Searching for ZonePlayers” is displayed, touch Settings>Facto-
ry Reset.
Controller doesn’t work in some parts of my home
• Move the Controller closer to a ZonePlayer.
• Change the wireless channel your Sonos system is operating on by selecting
System Settings>Advanced Settings>Wireless Channel.
Music stops when I use my 2.4 GHz cordless phone
Change the wireless channel your Sonos Digital Music System is operating on by
selecting System Settings>Advanced Settings>Wireless Channel.
Wrong album art displayed
If the incorrect album art, or no album art appears, please visit our Web site at http://
faq.sonos.com/art for details on how album art is located and displayed.
Some Internet radio stations don’t play
Internet radio stations are broadcasts provided by 3rd parties. Problems related to the
reliability of stations should be directed to the broadcaster directly. Go to http://
faq.sonos.com/radio for additional information.
Can I Eliminate The First Wire?

It is possible to use a wireless bridge to eliminate the first wire in your Sonos™ Digital
Music System. However this is an unsupported configuration, and as such, technical
questions should be directed to the Sonos forums, (http://forums.sonos.com/) and not
to Sonos Technical Support.
Wireless bridge setup example
Tested, compatible hardware

• Linksys WET54GS5
Tested, not compatible hardware

• D-Link DWL-G810
ZonePlayer Status Indicator Explanations
ZonePlayer Mute Button State Additional

Status Indicator Information
Indicator
Solid white Off Powered up, connected

to the network
Solid white Solid green Muted room
Solid white Flashing green Muted whole house

to solid green
Flashing white Off Powering up (booting)
Flashing white Flashing green Powered up, not Flashing in unison

connected to a Sonos
system
Flashing white Flashing green Looking for a Sonos Flashing alternately

Digital Music System
Flashing amber Off Powering up in reset

mode
Solid amber ZonePlayer fault The ZonePlayer is

warning beginning to experience a
fault condition and will
reduce to 75% volume.
• Check the ZonePlayer
vents for adequate
cooling
• Check for speaker short
circuit
• Mute and unmute the
ZonePlayer
• Unplug the ZonePlayer
for several minutes to
allow it to cool
Long amber, ZonePlayer fault If the fault condition

short white, shutdown (mute) (above) is not remedied,
repeat the ZonePlayer will
automatically mute itself to
prevent damage to the
ZonePlayer
Solid or flashing Diagnostics mode You may be instructed to

red enter Diagnostics mode by
a technician when you call
Customer Support to
report a problem.
If you accidentally enter

diagnostics mode, touch
the Mute button to exit.
About Your Music System

If you make a call to Sonos Customer Support, you may be asked for specific details
regarding your Sonos Digital Music System. You can find this information by choosing
one of the following options:
• From the Music menu on your Sonos Controller, select System Settings>About
Your Digital Music System.
Or,
• From the Sonos Desktop Controller for Windows menu bar, select Help>About
Sonos Desktop Controller.
Or,
• From the Sonos Desktop Controller for Macintosh menu bar, click Sonos>About
Sonos.
Support Diagnostics
Support Diagnostics should only be accessed when you are talking with a Sonos
Support representative (800-680-2345). For general Sonos support information, go to
http://www.sonos.com/support.
From your Desktop Controller software:
1. From the Sonos File menu, click Preferences.
2. Click the Support Diagnostics tab.
3. Click Submit Diagnostics if you are instructed to by your Sonos Support
representative.
Can’t Find What You’re Looking For?

If you can’t find the answer to your question in our documentation, please visit our
Frequently Asked Questions (FAQ) pages at http://www.sonos.com/support or ask us a
question at http://faq.sonos.com/ask.
We are always interested in your feedback. Please drop us an e-mail using the link at
the bottom of this page if you find documentation errors or inconsistencies.
Sonos Device Specifications
Sonos ZonePlayer ZP100
Feature Description
Audio Section
Rated Output 50W minimum RMS per channel (8 Ohms, 20-20kHz,

THD+N<0.02%)
Speaker Connections Spring binding posts
Line In Auto-detecting RCA type
Line Out RCA type, variable audio output
Subwoofer Output Auto-detecting RCA type, 80 Hz crossover
Music Access
Music File Types Supported MP3, WMA (not including lossless), AAC (MPEG4), WAV/
(44.1 kHz) LPCM (uncompressed), AIFF (uncompressed), FLAC
(lossless), Ogg Vorbis, Apple Lossless, Audible Format 4
Note: Firmware upgradable to support future audio formats.
DRM-encrypted files not currently supported.
File Storage Supported Windows 2000, Windows XP or later, including Windows XP

Media Center; Macintosh OS X 10.3 or later; NAS (network-
attached storage) devices supporting CIFS
Internet Radio Streaming MP3 or WMA
B
B-2 Sonos Digital Music System User Guide
Ethernet Connection 4-port switch, 10/100 Mbps, auto MDI/MDIX
Wireless Connectivity Sonosnet™, a secure peer-to-peer wireless mesh network
General
Power Supply AC 120/240, 50-60 Hz, user-switchable
Front Panel Buttons Volume and Mute
Front Panel LED Indicators ZonePlayer status and Mute status
Dimensions 10.2” x 8.2” x 4.4” (260 x 209.5 x 113 mm)
Weight 10 lbs. (4.5 kg)
Operating Temperature 32 º to 104º F (0º to 40º C)
Finish Die-cast matte aluminum enclosure on light gray base
* Specifications subject to change without notice.

Appendix B: Sonos Device Specifications B-3
Sonos Controller CR100
Feature Description
Display and User Interface
Screen Type 3.5” (diagonal) color LCD with LED backlighting
Screen Resolution 240 x 320 (QVGA)
Browse Control Touch-sensitive scroll wheel with center-mounted selector

button
Function Buttons 9 Backlit buttons, 3 soft-selector buttons below screen
Indicators Wireless signal strength and battery charge indicator (on-

screen), battery status indicator LEDs
Power/Connections
Battery Type Rechargeable Li-Polymer battery, factory replaceable

Battery Charging Time 2 hours to fully charge
DC Charger Input 100-240 VAC, 50/60 HZ, Output 6 VDC, 3.8 A
Auxiliary Power Connection Bottom-mounted charger contacts
Wireless Connectivity Sonosnet™ a secure peer-to-peer wireless mesh network
General
Dimensions 6.5”x 3.8” x 0.95” (165mm x 97mm x 24.5mm)
Weight 12.5 oz. (360 g)
Finish Metal cladding on light gray enclosure, splash-resistant
* Specifications subject to change without notice.

Other Operating Systems - Setup
If your operating system is not Windows XP, Windows 2000, or Macintosh OS X (version
10.3 or later), you can use the Sonos Controller to configure your music system and set
up access to your music files. The Sonos Digital Music System will recognize many
standard shared folders on your computer or network-attached storage (NAS) device.
For additional information, visit our Web site at http://faq.sonos.com/sharing.
If you have digital music files stored on a computer or other device on your home
network such as network-attached storage (NAS), the computer directories or folders
that contain these music files must be shared so that the Sonos Digital Music System
can access them. Before you begin, enable file sharing on each computer that holds the
music files you want to access.
Note: If you have just purchased a new Sonos Controller CR100 (purchased separately), you
should charge the battery. Connect your Sonos Controller to the power adapter using the
adapter cable. You can use your Controller while it is charging.
System Setup Using Controller

If you are setting up a NAS device without a router, see Setup Using Only a NAS Device
(no router) instead.
1. From the Welcome screen, touch OK to begin the setup process.
C
C-2 Sonos Digital Music System User Guide
2. Follow the Controller’s on-screen prompts to connect and then name your
ZonePlayer
You may release the buttons as soon as the Mute indicator (green) and the
ZonePlayer Status indicator (white) start to blink alternately.
Once the ZonePlayer is successfully initialized, the ZonePlayer Status indicator will stop
flashing and change to solid white (normal operation), and the Mute indicator will go
off.
3. Touch OK.
4. When you see the message System is Now Setup, touch OK.
Chapter C: Other Operating Systems - Setup C-3
5. Touch the Music button, and then select System Settings>Music Library
Management >Music Library Setup.
6. Touch Add New. At this point the Sonos System may detect your share
automatically. If it is detected, highlight the shared folder, and touch OK.
7. If it is not detected, touch Enter New.
8. Touch Type... to enter the path for this folder. Type \\Name\Sharename, where
Name is the network name for your computer or NAS device, and Sharename is
the name of the top level shared folder (for example, \\linkstation\music_share),
and then touch Accept.
9. Touch OK.
If the folder is not shared anonymously, you will be prompted to enter a username
and password. When required:
C-4 Sonos Digital Music System User Guide
cept.
10. To add another ZonePlayer to your music system, see Adding a ZonePlayer.
Setup Using Only a NAS Device (no router)

1. Attach the power cord to a ZonePlayer and plug into a wall outlet.
2. Using your handheld Controller, touch OK from the Welcome screen.
3. Follow the Controller’s on-screen prompts to connect and then name your
ZonePlayer
You may release the buttons as soon as the Mute indicator (green) and
the ZonePlayer Status indicator (white) start to blink alternately.
Once the ZonePlayer is successfully initialized, the ZonePlayer Status indicator will stop
flashing and change to solid white (normal operation), and the Mute indicator will go
off.
Chapter C: Other Operating Systems - Setup C-5
4. Touch OK.
5. Connect the NAS device to your computer, and then access the Web
Configuration utility (see your product documentation for instructions on setting
a static IP). Through this interface, specify a static IP address for the NAS of
169.254.x.x (e.g. 169.254.10.100) and a subnet mask of 255.255.0.0.
6. Once you have saved these settings, disconnect the NAS box from your computer
and connect it to one of the 4 Ethernet ports on the ZonePlayer.
7. Touch the Music button on your Controller twice to display the Music menu.
8. Select System Settings>Music Library Management >Music Library Setup.
9. Select Add New. At this point the Sonos System may detect your share
automatically. If it does not, select Enter New>Type…
10. Type the path for this folder, \\NASname\sharename, where NASname is the
network name for your NAS device and sharename is the name of the top level
shared folder, and then touch Accept.
11. Touch OK.
12. If the folder is not shared anonymously, you will be prompted to enter a username
and password. When required:
cept.
A
AAC B-1
about your music system A-10
accounts, Audible 3-14, 4-10
add Audible account info 3-15
add Controller 5-2
add music 3-21, 4-16, 5-22
add radio station 3-19, 4-14
add shared folder 3-20, 4-15, 5-20
add to Favorites 5-19
add ZonePlayer 2-5
additional help A-12
adjust Controller settings 5-25
adjust sound settings 5-22
advanced preferences 5-29
advanced settings 5-26
AIFF B-1
album art, incorrect A-6
analog audio in 2-15
analog audio out 2-15
ask a question A-12
Audible 3-14, 4-10
audio in 2-15
audio out 2-15
auto check for software updates 5-29
auto update Internet radio stations 5-29
B
back button 5-3
balance control 5-22
battery charge indicator 5-5
battery charging time B-3
battery charging, Controller 5-31, C-1
Index
I-2 Sonos Digital Music System User Guide
battery replacement, Controller 5-31

battery status indicator 5-5
battery type B-3
browse control, specs B-3
browse music library 3-9, 4-8, 5-12
button brightness, Controller 5-26
C
can’t install software A-1
can’t see music services tab 3-12
change language 1-3
change play mode 3-17, 4-12, 5-16
change wireless channel 3-23, 4-18, 5-30
charge Controller 5-2
charger B-3
clear queue 3-16, 4-12, 5-16
click sound setting 5-25
compressed 3-24
computer, connecting to line-out 2-10
connect device to line-out 2-9
connect external source 2-11
connect to home theater 2-9
connecting computer cable 2-2
connecting first ZonePlayer 2-2
connecting speakers 2-2
connectors, rear panel ZonePlayer 2-14
Controller buttons 5-3
Controller not working A-5
Controller reset 5-6
Controller screen frozen A-5
Controller settings 5-25
Controller sleep modes 5-6
Controller specifications B-3
Controller, sluggish A-5
Controller, turn off 5-6
cordless phone interference A-6
create playlist 3-17, 4-13, 5-18
Index I-3
D
deep sleep 5-6
deep sleep timer 5-26
delay, music A-5
delete playlist 3-18, 4-13, 5-18
device specifications B-1
diagnostics A-12
diagnostics mode A-9
display description B-3
documentation error A-12
download software updates 3-22, 4-17, 5-27
drag and drop 3-10, 4-9
drop zone 3-8, 4-7, 5-10
E
equalizer 3-6, 4-5
equalizer button 3-6, 4-6
Ethernet connection B-2
Ethernet switch connectors, ZonePlayer 2-14
extender mode 2-8
external audio source 2-11
F
factory reset 4-19, 5-6
factory reset ZonePlayer A-3
factory reset, Controller A-5
fast forward 3-5, 4-5, 5-4
file sharing, enabling 4-22
file storage supported B-1
file types supported B-1
firewall information 3-24, 4-19
first ZonePlayer connection 2-2
FLAC B-1
folders, sort by 1-4
G
general preferences 3-12, 4-9
H
hidden ZonePlayer 2-8
hide Music Services tab 4-9
hide music services tab 3-12
home theater, connect to 2-9
I
imported playlists 3-10, 4-10, 5-14
index music 5-22
interference 3-23, 4-18, 5-30, A-6
Internet radio 3-18, 4-13, 5-19
Internet radio preferences 4-14
ISS Black Ice 3-27
iTunes 3-10, 4-10, 5-14
K
keyboard shortcuts 1-5
L
language preference 1-3
LED explanations A-8
left speaker terminals 2-14
light sensor 5-5
light sleep 5-6
light, turn off 2-7
line in B-1
line out B-1
line-in encoding 3-24, 5-30
line-in music source 2-11
line-out 2-9
link all zones 3-7, 4-7
link zone 3-7, 4-7, 5-10
M
M3U 3-10, 4-10
mains input 2-14
make music selections 5-12
Index I-5
manage music folders 3-20, 4-15

manage music queue 3-16, 4-12
manage shared folders 5-20
manage zones 3-7, 4-6
managing zones 5-9
metadata 5-13
motion sensor 5-26
move track, Controller 5-16
move track, DCR 3-16, 4-12
MP3 B-1
music access, specs B-1
music button 5-3
music index 3-21, 4-16
music library 3-8, 4-7
music queue 3-8, 4-8
music selection 3-9, 4-8
music services tab 3-12, 4-9
music sources 3-9, 4-8
mute 2-13, 3-6, 4-5, 5-5
mute all ZonePlayers 2-13
mute all zones 3-6, 4-6, 5-5
mute button, ZonePlayer 2-13
N
NAS device setup, no router C-4
NAS device, setup with router C-1
need help A-12
next 3-5, 4-5, 5-4
no router 2-2
no sound A-3
Norton Personal Firewall 3-27
O
Ogg Vorbis B-1
operating systems 1-2
operating systems, other C-1
operating temperature specifications B-2
overheat condition A-4
P
party mode 3-7, 4-7, 5-10
pause 3-5, 4-5
pause all 3-6, 4-6, 5-11
place track 5-16
play 3-5, 4-5, 5-4
play formats 1-2
play mode 3-17, 4-12, 5-16
playback controls 3-5, 4-5
playlist formats 1-2
playlists 5-14
playlists, imported 5-14
PLS 3-10, 4-10
power scroll 5-13
power supply, specs B-2
power, ZonePlayer 2-14
powered speakers, connect to 2-10
previous 3-5, 4-5
R
rated output B-1
rear panel connectors, ZonePlayer 2-14
registration 1-3
registration, cannot access A-4
remove shared folder 3-21, 4-16
remove track 3-16, 4-12
rename playlist 5-18
rename ZonePlayer 2-6, 5-23
repeat 3-5, 4-5, 5-17
reset Controller 5-6, A-5
reset Desktop Controller 3-24
reset ZonePlayer A-3
rewind 3-5, 4-5, 5-4
Rhapsody doesn’t appear 3-13
right speaker terminals 2-14
Index I-7
S
screen brightness, Controller 5-26
screen resolution B-3
scroll wheel 5-4
searching for ZonePlayers error A-5
select wireless channel 3-23, 4-18, 5-30
setting up your system 4-1
settings, Controller A-6
setup using Controller C-1
setup, NAS device with router C-1
setup, NAS device
o router C-4
setup, no router C-4
setup, no software C-1
setup, Windows 3-1
shared folders 5-20, C-1
shortcut keys 1-5
show Music Services tab 4-9
show music services tab 3-12
shuffle 3-5, 4-5, 5-17
shuffle/repeat 5-17
sleep modes 5-6
sleep timer, docked 5-26
sleep timer, undocked 5-25
software updates 3-22, 4-16, 5-27
software won’t run A-1
solid amber ZonePlayer status indicator A-9
Sonos Extender mode 2-8
Sonos playlists 3-17, 4-13, 5-17
sort by preference 1-4
sort folders by 5-30
sound settings 3-6, 4-6
speaker connections B-1
speaker setup 2-2
specifications, Controller B-3
specifications, ZonePlayer B-1
standby mode 5-12
status indicator, solid amber A-4

status indicator, turn off 2-7
status indicator, ZonePlayer 2-13
stop system, Controller 5-11
stream external audio 2-11
subwoofer 2-15
subwoofer output B-1
support diagnostics A-12
system registration 1-3
system requirements 1-1
system settings 5-19
T
technical support 1-2
troubleshooting A-1
troubleshooting DCR software A-1
troubleshooting, Controller A-5
troubleshooting, ZonePlayer A-3
turn off Controller 5-6
turn off music system (Controller) 5-11
turn off music system (DCR) 3-6, 4-6
turn off white indicator 2-7
U
uncompressed 3-24
update music index 3-21, 4-16, 5-22
update wireless channel 3-23, 4-18, 5-30
upgrade software 3-22, 4-16, 5-27
V
voltage select 2-14
volume control 3-5, 4-5, 5-7
volume control, external audio device 2-9
volume control, Sonos 2-10
W
WAV B-1
Index I-9
WAV files 3-24, 4-18, 5-30

WAV metadata 5-13
weight, Controller B-3
weight, ZonePlayer B-2
white light, turn off 2-7, 5-23
Windows file sharing 4-22
Windows XP firewall 3-25
Windows XP/2000 setup 3-1
wireless channel 3-23, 5-30
wireless connectivity B-2
wireless interference 3-23, 4-18, 5-30, A-5
wireless setup A-6
WMA B-1
WPL 3-10, 4-10
Z
zone groups 4-6
zone management 3-7, 4-6, 5-9
ZoneAlarm (free) 3-25
ZoneAlarm (Pro) 3-26
ZonePlayer dimensions B-2
Zoneplayer not working A-3
ZonePlayer overheat shutdown A-9
ZonePlayer overheat warning A-9
ZonePlayer specifications B-1
ZonePlayer status indicator 2-13
ZonePlayer weight B-2
ZonePlayer, add 2-5
Zoneplayer, factory reset A-3
ZonePlayer, hidden 2-8
ZonePlayer, rename 2-6
zones button 5-3

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fm Page i Monday, June 27, 2005 10:38 AM

Sonos Digital Music System

© 2004-2006 by Sonos, Inc. All rights reserved.

Chapter 2 ZonePlayer Setup and Operation

Chapter 3 Windows® Setup and Operation

Internet Radio (DCR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-18

Chapter 4 Macintosh OS X® Setup and Operation

Chapter 5 Your Sonos Controller

Online Updates (Controller). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-27

Appendix A Tips and Troubleshooting

Appendix B Sonos Device Specifications

Appendix C Other Operating Systems - Setup

Compatible operating systems

• Web site: www.sonos.com/support

Desktop Controller for Macintosh

Sort Folders By Preference

Windows Shortcut Keys

FUNCTION KEY SEQUENCE

Play Now CTRL + N

Add to Queue CTRL + Q

1 Step 1: Set Up Speakers/Apply Power

3 Step 3: Install software

When and why should I use a wireless connection?

Use wireless connections when:

Mute; flashes green

Status Indicator; flashes white

5. Choose one of the following options:

2. Select the ZonePlayer you wish to change, and click Settings.

Turning Off White Status Indicator

ZonePlayer Status Indicator

To turn off using Desktop Controller software

Changing a ZonePlayer’s Operating Mode

Connecting a Device to ZonePlayer’s Line-out

To control the volume from Sonos system

Connecting to Line-In Source

To connect using Desktop Controller software

ZonePlayer Front Panel

ZonePlayer Status Indicator • Flashes white when powering up or connecting to

Mute Button To mute/unmute this ZonePlayer: Press the Mute

Volume Up (+) Adjusts the volume up and down.

Rear Panel Connectors

Voltage select 115 V (North American factory setting)

Subwoofer output Connect a powered subwoofer to this output using a

Starting the Sonos Setup Wizard

10. Choose one of the following options:

Windows Desktop Controller

Menu bar Playback controls Volume controls

Zones pane Now Playing pane Music Library pane

Queue pane Music queue Music selection

Select an action in one of the following ways:

DCR Playback Controls

Controlling the Volume (DCR)

Pausing the Household (DCR)

Managing Your Zones (DCR)

Browsing and Playing Music (DCR)

Browsing your music library

Your selection choices include: