Cwa Privacy Notice en
Cwa Privacy Notice en
Cwa Privacy Notice en
Privacy notice
This privacy notice explains how your data is processed and what data protection rights you
have when using the German Federal Government’s official coronavirus app, the Corona-
Warn-App.
It covers the following topics:
1. Who is the Corona-Warn-App published by?
2. Is using the app voluntary?
3. On what legal basis is your data processed?
4. Who is the app aimed at?
5. What data is processed?
6. Why is your data processed?
7. How does the transnational warning system work?
8. What permissions does the app require?
9. When will your data be deleted?
10. Who will receive your data?
11. Is your data transferred to countries outside the EU?
12. How can you withdraw your consent?
13. What other rights do you have under data protection law?
14. Data protection officer and contact
To make sure that this text can be understood by all users, we have made every effort to make
it simple and as non-technical as possible.
a. Access data
Every time the app exchanges data over the internet with the RKI’s server system (hereinafter
referred to as the server system), the server system processes so-called access data. This
is necessary so that the app can retrieve current data (e.g. for warnings) or transmit certain
data stored on your smartphone to the server system. This access data includes the following:
• IP address
• Date and time of retrieval
• Transmitted data volume (or packet length)
• Notification of whether the data exchange was a success.
This access data is processed to maintain and secure the technical operation of the app and
the server system. You will not be identified personally as a user of the app and no user profile
will be created. Your IP address will not be stored beyond the end of the usage procedure.
In order to prevent unauthorised parties from using your IP address to associate your data with
you when you use the app, the app only ever accesses the server system via a special access
server. This access server then forwards the data requested or transmitted by the app to the
appropriate server, but without your IP address, meaning that your IP address is no longer
processed within the server system.
b. Exposure data
As soon as you enable your iPhone’s or your Android smartphone’s COVID-19 exposure
notification system (which is called “Exposure Notifications” or “COVID-19 Exposure
Notifications” respectively), your smartphone transmits so-called exposure data via Bluetooth,
which other smartphones in your vicinity can record. Your smartphone, in turn, also receives
the exposure data of other smartphones. The exposure data transmitted by your smartphone
comprises:
• Random identification numbers (hereinafter referred to as random IDs)
• Bluetooth protocol version
• Bluetooth transmit power in decibel-milliwatts (dBm).
If exposure to another smartphone is recorded, the exposure data also includes:
• Day, time and duration of the contact
• Bluetooth signal strength in dBm.
The random IDs are changed regularly. This helps prevent your smartphone from being
identified using these random IDs. The exposure data transmitted by your smartphone and the
exposure data recorded when you come into contact with other app users are stored on your
smartphone and deleted after 14 days. The exposure data transmitted by your smartphone is
processed in the same way when it is recorded by the smartphones of other app users.
Please note: the COVID-19 exposure notification system functionality is part of your operating
system. The providers responsible for this system are therefore Apple (if you have an iPhone)
and Google (if you have an Android smartphone). In this respect, the data processing is subject
to these companies’ own privacy policies, which means that the RKI is not responsible for this
and has no influence on it. Depending on the version and configuration of your operating
system, the actual names, operating steps and settings options may differ from those
described in this privacy notice. More information is available from the respective providers:
• If you have an Android smartphone, you can find information from Google on your
device by going to “Settings” > “Google” > “COVID-19 exposure notifications” and
tapping on “Learn more”.
• If you have an iPhone, you can find information from Apple on your device by going to
“Settings” > “Exposure Notifications” and tapping on “How Exposure Notifications work
...”.
c. Health data
Health data is any data containing information about a person’s health. This includes not only
information about past and current illnesses, but also about a person’s risk of illness (such as
the risk that a person has been infected with coronavirus). The app processes health data in
the following cases:
• When a possible exposure is identified
• If you use the app to retrieve a test result
• If you use the app to warn other users that they may be infected
• If you provide information about the onset of any coronavirus symptoms.
Section 6 explains this in more detail.
d. Entries in the contact journal
If you use the contact journal to note when and where you met certain people, this information
is stored in encrypted form on your smartphone. The contact journal entries are only there to
help you remember. The RKI and other agencies cannot gain access to entries in the contact
journal. The contact journal can help you to keep track of your personal contacts over the last
14 days. If you test positive for coronavirus and the public health office (Gesundheitsamt)
requests your assistance with contact tracing, then you can quickly provide the information it
needs.
Using the contact journal is voluntary. You personally decide whether to store entries in the
contact journal. In this respect, you are also responsible for what you record. For this reason,
we kindly ask you to respect the privacy of the people you include in your contact journal. You
should not share your entries with third parties or via insecure communication channels. The
competent public health office will tell you what information it needs from you for contact tracing
purposes, and how you can provide it.
e. Data sharing
If you enable the data sharing feature, the app will transmit various data about your use of the
app (hereinafter referred to as usage data) once a day to the RKI. This usage data concerns
possible exposures and warnings that have been displayed to you, test results you have
retrieved, and whether you have warned other users, and information about your smartphone’s
operating system. Specifically, this means:
• The date of transmission
• Changes to the warning history compared to the previous day
• Information about what risk was shown to you at the time of transmission
• Information about the basis on which the risk status was calculated in connection with
an encounter.
If you retrieved a test result via the app:
• Information about whether you received a positive or negative test result via the app
• Information about the calculated risk at the time of test registration
• Information about the period between your last encounter involving an elevated risk
and when the test was registered
• Information about the period between the last notification of an elevated risk and when
the test was registered
• Information about whether you have shared your test result and warned others.
If you have warned others about a possible exposure:
• Information about whether you cancelled the procedure to warn others
• Information about whether you provided information about the onset of symptoms
• Information about when you gave your consent to warn others
• Information about how far you got in the procedure to warn others
• Information about how many hours it took before you received your test result
• Information about how many days have passed since the last notification of an elevated
risk
• Information about how many hours have passed since the test was registered.
Other information:
• Information about the model and version of your smartphone and the version of your
app as well as the operating system you are using.
In addition, you can provide further voluntary information about your region and age group,
which will be transmitted to the RKI together with the usage data.
The RKI will compile the usage data and other voluntary information into statistics and analyse
it to assess the effectiveness and functioning of the app, and draw conclusions regarding the
pandemic.
Using the data sharing feature is voluntary. You decide yourself whether you want to enable
the data sharing feature and whether usage data and other voluntary information should be
transmitted to the RKI. To enable the data sharing feature, the authenticity of your app first
needs to be confirmed (please note the further information about this in Sections 5 g. and 11).
f. Participation in a survey
Some app users are offered to participate in a survey by the RKI. This offer to participate in
the survey will usually be contingent on certain events registered in the app (e.g. an elevated
risk being displayed). By taking part in the survey, you will help the RKI to assess the
effectiveness of the app, to improve the app and, for example, to understand whether and how
warnings sent via the app help to prevent further infections.
Participation in the surveys is voluntary. You decide yourself whether you want to participate
in a survey and whether data should be transmitted to the RKI for this purpose. The surveys
take place on a website outside of the app, which you will be redirected to. To enable
participation in a survey, the authenticity of your app first needs to be confirmed (please note
the further information about this in Sections 5 g. and 11).
a. Exposure logging
Exposure logging is part of the app’s main functionality. It serves to warn you of possible
exposure to people who have tested positive for coronavirus (“possible exposures”) in a
number of different countries, to assess the risk that you have been infected as a result of the
exposure, and to provide you with health advice and recommendations for what to do next.
For this purpose, the app retrieves an up-to-date list from the server system several times a
day. This list contains the random IDs, along with any voluntary symptom information, of users
who have tested positive for coronavirus and used the warning feature in their app, which is
the official coronavirus app in any country participating in the transnational warning system
(see Section 7) (hereinafter referred to as a positive list). The random IDs on the positive list
also contain a transmission risk value and an indication of the type of diagnosis (see
Section 6 c.).
The app passes the random IDs from the positive list to the COVID-19 exposure notification
system, which compares them with the random IDs it has recorded from your encounters with
other users. If the COVID-19 exposure notification system detects a match, it transfers to the
app the exposure data recorded for the possible exposure in question. The app evaluates this
exposure data as well as the information on the positive list (transmission risk value;
information about the onset of symptoms) in order to determine your risk of infection. The rules
for evaluating this information (for example, how the duration of a contact influences the risk
of infection) are based on the RKI’s latest scientific findings. In the event of new findings, the
RKI can update the evaluation rules by adjusting the evaluation settings in the app. In this
case, the new evaluation settings are sent to the app together with the positive list.
The risk of infection is calculated exclusively offline in the app and is not passed on to the
COVID-19 exposure notification system or any other recipient (including the RKI, other health
authorities in Germany or other countries, Apple, Google and other third parties).
If a risk of infection is identified for you, this will be displayed in the app. If an elevated risk is
displayed, this means that you encountered one or more other users who later tested positive
for coronavirus and used the warning feature in their app. The risk calculated for each of the
last 14 days is displayed in the calendar view of the contact journal. Please refrain from
drawing false conclusions about the source of any risk: a risk calculated and displayed for a
certain day may well be due to your having encountered users unknown to you without
realising it, and will not necessarily have anything to do with the people or places you recorded
in the contact journal.
c. Warning others
If you have tested positive for coronavirus and share your random IDs with the app, then it is
possible to warn other app users whom you have encountered. This applies to other users of
the Corona-Warn-App as well as users of any other official coronavirus app in participating
countries. In this case, the app transmits the following data to the server system:
• Your own random IDs from the last 14 days
• Any information about the onset of symptoms
• Your TAN (see Section 6 b.).
Before passing on your test result (more precisely: before transmitting your random IDs) to the
server system, the app adds a transmission risk value to the data and also specifies the type
of test performed. Since the app’s warning feature can only be used for lab-confirmed test
results, the type of test is the same for all users. The transmission risk value is an estimate of
how infectious you were on each day of the 14-day period. Since how infectious a person is or
was depends on the duration and course of the infection, it can be taken into account, for
example, that the more time has passed since the onset of symptoms, the lower the risk of a
person spreading the virus on the day of a possible exposure. These additional transmission
risk values allow a more precise determination of the likelihood that you have infected other
users.
The information requested by the app about the onset of symptoms is optional. However, this
information may help to calculate the transmission risk value even more accurately. If you do
not provide information about your symptoms, then the transmission risk values will be
calculated assuming a typical case of infection with coronavirus, i.e. the more time has passed
since a random ID was used, the lower the associated transmission risk value.
If you have not retrieved your test result in the app:
Even if you have not retrieved your positive test result via the app, you can still warn fellow
users. To do this, select the “Request TAN” procedure. The app will then prompt you to call
the app hotline. A hotline worker will then ask you a few questions to make sure that you really
have tested positive for coronavirus. This is to prevent false warnings being transmitted, either
by accident or intentionally. Once you have answered these questions sufficiently, you will be
asked for your mobile/telephone number and your name. This is so that you can be called back
later and given what’s called a TeleTAN to enter in the app. Your mobile/telephone number
and your name will be temporarily stored for this purpose only and deleted after an hour at the
latest. Immediately after your call, the hotline worker will generate a unique TeleTAN via a
special access to the server system and then call you back to tell you this TeleTAN. A TeleTAN
is only valid for one hour and will therefore be deleted no later than one hour after it has been
passed on to you. After a valid TeleTAN is entered in the app, it is transmitted to the server
system. The TeleTAN thus makes it possible to check that a positive test result really does
exist and thus prevent false alarms. The app then receives a token from the server system, as
it does after a valid QR code is scanned (see “Retrieving a test result” in Section 6 b. above).
Please note that in rare cases, if you use the warning feature, people you know personally who
also use the app and then receive a warning, may infer that the warning came from you. This
may be the case if a person whom you know had no contact with anyone except with you on
the day for which the possible exposure is displayed.
e. Contact journal
The contact journal is an additional feature of the app. What you enter in the contact journal
serves as a reminder for you, and can only be accessed by you. If you later test positive for
coronavirus and the public health office (Gesundheitsamt) requires your assistance with
contact tracing, then you can provide the information that it needs more quickly. If the app
calculates an elevated risk for you for a particular day, then seeing this information may help
you to warn the people you have had contact with early on. This will give your contacts the
chance to decide whether to change their plans if necessary, i.e. to meet up with fewer people
and thus reduce the risk of causing undetected infections.
f. Data sharing
Data sharing is an additional feature of the app. The usage data and other voluntary
information transmitted to the RKI by the data sharing feature are used to assess the
effectiveness of the app and enable the following improvements:
• Improving exposure logging – The aim is to improve the accuracy and reliability of the
technical calculation of risks of infection. For this purpose, information about possible
exposures and warnings displayed to you is analysed. The calculation method can then
be fine-tuned.
• Improving app navigation for users – The aim is to make it easier to use the app. For
this purpose, information about the individual steps that users take in the app is
analysed. This makes it possible to make labels and texts clearer, and buttons can be
placed in such a way that they can be found more easily. In addition, displays can be
customised for different smartphone models.
• Providing information and assistance with the app – The aim is to identify whether there
are problems when the app is used, for example with certain testing facilities and
laboratories or in certain regions. This can be determined if, for example, the data
sharing feature reveals that test results are available later in certain regions than in
others. In this way, the competent health authorities can also be specifically informed
of potential technical disruptions.
• Improving statistics about the pandemic – The data can provide information about the
temporal and spatial distribution of certain events in the pandemic and allow the
authorities to respond more quickly to certain developments.
The usage data and other voluntary information will be stored and analysed without any
connection to your name or identity. This means the RKI will not find out who you are or who
you have met.
g. Surveys
The surveys take place on a website outside of the app, which you will be redirected to. The
app will not transmit any data to the RKI in connection with the surveys. The purposes of an
RKI survey are described in the information about the survey on the survey website.
• The app requires an internet connection in order to exchange data with the server
system.
• The Bluetooth feature must be enabled so that your smartphone can transmit its own
random IDs and record the random IDs of other smartphones.
• The app needs to be able to run in the background on your smartphone in order to
automatically identify your risk of infection and check the status of your test. If you deny
the app permission to run in the background, then you must start all actions in the app
itself.
b. Android smartphones
If you are using an Android smartphone, the following system features must also be enabled:
• The Android COVID-19 exposure notification system (COVID-19 Exposure
Notifications)
• If you have a smartphone running on Android version 10 or lower, location services
need to be enabled for your smartphone to search for Bluetooth signals from other
smartphones. Please note that no location data is collected in this process.
• The notification feature must be enabled so that you can be notified of changes to your
risk of infection and the status of test results. The notification feature is enabled by
default in the operating system.
The app also requires the following permissions:
• The feature for retrieving a test result requires access to the camera in order to scan
the QR code.
• The feature for retrieving a test result requires access to the camera in order to scan
the QR code.
c. Data sharing
Usage data and other voluntary information transmitted to the RKI by the data sharing
feature will be deleted after 180 days.
13. What other rights do you have under data protection law?
If the RKI processes your personal data, you also have the following data protection rights:
• The rights under Art. 15, 16, 17, 18, 20 and 21 GDPR,
• the right to contact the official RKI data protection officer and raise your concerns
(Art. 38(4) GDPR) and
• the right to lodge a complaint with a data protection supervisory authority. To do so,
you can either contact your local supervisory authority or the authority responsible for
the RKI. The supervisory authority responsible for the RKI is the Federal Commissioner
for Data Protection and Freedom of Information, Graurheindorfer Straße 153, 53117
Bonn.
You also have these data protection rights vis-à-vis the health authorities responsible for data
processing in the countries participating in the exchange server, insofar as you have
transmitted your random IDs from recent days to warn other people (see Section 7).
Please note that the rights mentioned above can only be fulfilled if the data on which your claim
is based can be clearly assigned to you. This would only be possible if the app were used to
collect further personal data that would allow the data transmitted to the server system to be
clearly assigned to you or your smartphone. Since this is not necessary for the purposes of
the app, the RKI is not obliged to collect such additional data (Art. 11(2) GDPR). Moreover,
this would run counter to the stated objective of collecting as little data as possible. For this
reason, it will generally not be possible to fulfil the above data protection rights even if you
provide additional information about your identity.
14. Data protection officer and contact
If you have any questions or concerns regarding data protection, you are welcome to send
them to the RKI’s official data protection officer by post to Robert Koch-Institut, FAO the data
protection officer, Nordufer 20, 13353 Berlin, or by emailing datenschutz@rki.de.