Group 6 - INS200305
Group 6 - INS200305
Group 6 - INS200305
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I. Introduction
1. Company profile
Nike, Inc. is an American multinational corporation engaged in the design, development,
manufacture, marketing, and sale of footwear, clothing, equipment, accessories, and services
worldwide. The company was founded by William Jay Bowerman and Philip H. Knight in 1964
and is headquartered in Beaverton, OR. One of the most valuable brands in the sports business,
Nike employs more than 76,000 people worldwide. Nike, Inc. is also the company that controls
the Nike, Converse, Hurley, and Jordan brands (Forbes, 2022).
Regarding Nike's scale in the Vietnam market, as of October 2022, Nike has 152 manufacturers
and suppliers located here. In which, there are 116 factories producing finished products and
36 factories of raw materials(Nguyễn, 2022). The structure focuses on three main products:
garments, equipment, and footwear. In particular, the latest financial year ended on May 31,
2022, Nike's revenue reached more than 46.7 billion USD (Forbes, 2022).
The mission of Nike Inc. is to drive product innovation for athletes everywhere. Countless
ideas are tested in pursuit of aiding performance, injury risk reduction, enhancing perception
and feel, and delivery of innovative products to athletes.
Vision
Nike goal is to carry on its legacy of innovative thinking, whether to develop products that help
athletes of every level of ability to reach their potential, or to create business opportunities that
set Nike apart from the competition and provide value for our shareholders.
Core Values
• Community
• Sustainability
• Diversity
• Social responsibility
These values are at the core of Nike and continue to move the company forward, even into an
uncertain global future. These core values shine in the company's dedication to business and
social success.
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MacroEnvironment
This macroenvironment in this report will be defined based on the PEST analysis:
First, political factors: The political environment in Vietnam is relatively stable, and the
government has implemented policies to promote foreign investment and economic growth.
However, there are also restrictions on foreign ownership and regulations on advertising and
marketing that Nike needs to comply with.
Second, economic factors: Vietnam is one of the fastest-growing economies in Southeast Asia,
with a large and rapidly growing middle class. This presents a significant market opportunity
for Nike, but the country's economy is also vulnerable to global economic fluctuations and
changes in consumer behavior.
MicroEnvironment
Nike's customers in Vietnam can be very diverse and have many segments, including youth,
athletes, sports shoe enthusiasts and fashion-conscious consumers. Nike needs to understand
the needs and preferences of its target customers in order to develop effective product delivery
and marketing strategies.
Nike faces competition from domestic and international brands in the Vietnamese market,
including Adidas, Converse, Vans and local brands such as Biti's and Anta. Nike needs to stay
competitive by offering unique and high-quality products, effective marketing strategies, and
competitive pricing.
Nike source materials and products from suppliers around the world, including Vietnam. The
company needs to maintain close relationships with its suppliers to ensure the quality and
timely delivery of its products.
Nike has a network of distributors and retailers in Vietnam that sell Nike products. The
company needs to maintain close relationships with these partners and provide effective
training and support to ensure that they effectively represent the Nike brand and products.
Nike's internal stakeholders in Vietnam include employees, management and shareholders. The
company needs to ensure that its employees are motivated and well-trained, that the company's
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managers are effective leaders and decision-makers, and that the company's shareholders are
satisfied with the company's financial performance and growth prospects.
• Company: Nike is a well-known global sportswear company that operates in over 190
countries, including Vietnam. The company's mission is to bring inspiration and
innovation to every athlete in the world.
• Customers: Nike's target customers in Vietnam include young athletes, sports
enthusiasts, and fashion-conscious consumers. The company offers a wide range of
products, including shoes, apparel, and accessories for different sports and activities.
• Competitors: Nike faces intense competition in Vietnam from other global sportswear
brands, such as Adidas, Puma, and Under Armour. Additionally, local brands like Biti's
and X-Girl are also popular among Vietnamese consumers.
• Collaborators: Nike works with various retailers and distributors in Vietnam, including
international chains like Foot Locker and local retailers like FPT Shop and Sports
World.
• Climate: Vietnam has a growing economy with a young population and increasing
interest in sports. However, the country also faces challenges such as low purchasing
power and high competition from local brands.
In short, Nike's marketing situation in Vietnam is promising due to the country's economic
growth and interest in sports.
Nike Strengths
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• The Brand Enjoys an Enormous Market Share
Very few brands enjoy the proportion of market share that Nike does. This is especially evident
in the Vietnam market, where Nike is by far the most popular sports apparel brand, especially
when it comes to footwear.
Another positive indicator of the strength of the brand is the fact that unlike many of its
competitors, it has seen its revenue grow consistently in the past few years. The Nike company
made a total annual revenue of $46.71 billion in 2022, representing an almost 5% increase from
its total revenue in 2021.
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commerce presence, as well as launching a suite of apps that allow customers to purchase their
goods directly from the brand.
This strategy of Nike is suitable with the key trends in the Vietnamese footwear market- the
increasing popularity of online shopping. Many consumers now prefer to shop for shoes online,
as it offers them a wider range of options and the convenience of shopping from home.
Nike Weaknesses
• Controversial Labor Practices
As we mentioned earlier, one of the key factors behind the success of Nike was the low-cost
manufacturing process. One of the primary reasons behind this is the fact that their products
are produced in countries that have relatively cheaper wage structures. However, several
reports published in the late 1990s indicated that in the process, the company might have been
involved in unethical labor practices such as poor working conditions, long working hours, and
abysmal pay.
In Vietnam, Nike still struggled with the image of a greedy American company that exploited
poor employees in emerging markets. The scandal involving Nike factories as po working
conditions in Asia, almost caused the company image - "the American giant" to tumble. The
Vietnamese laborersearns at least $ 47 a month, over time, limited to going to toilets and using
water during their working time. This caused a lot of global protests and a new revision of the
Nike slogan: "Just do NOT do it."
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• Unfavorable Relationship With Retailers
We have already discussed the relationship between Nike and third-party retailers, and how it
has tried over the years to reduce its dependence on its services. While it has made considerable
strides towards this, a majority of its revenue still comes through these outlets. This, therefore,
exposes the company to some of the disadvantages associated with this strategy, such as lower
profit margins, as well as less control over their branding and customer experience.
Another issue that the company faces with the use of third-party retailers is the sale of
counterfeit products. These substandard goods still bear the Nike logo and therefore cause
significant harm to the brand image. If the company operated with exclusive Nike retail outlets,
it would have much better control over these factors.
Similar to being overly dependent on a single market, being overly dependent on a single
product leaves you vulnerable if significant shocks were to affect the sale of this product. This
could include supply chain issues, negative brand associations, or even a fall in the popularity
of the brand.
Nike Opportunities
• Increasing Their Product Range
Another area the brand could look into is investing in sports technology, such as wearable
sports gear like smartwatches and other forms of digital sports technology. They could also
invest in promoting their other sports products besides footwear.
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to determine which products and apparel a particular user will be most interested in and where
they can purchase it from.
• Investing in Sustainability
In Vietnam, many consumers are now looking for eco-friendly and sustainable footwear
options, and brands are responding by incorporating sustainable materials and production
methods into their products. In line with this threat, Nike has taken steps to ensure that its
company embodies these values, and one of these steps was to promote the use of recycled and
sustainable materials in its products.
For example, the company introduced a new collection that was aimed at reducing its carbon
footprint by 75% when compared to the other products. The company has also started
encouraging customers to recycle used apparel as well as return old footwear to the company
for refurbishment.
Nike Threats
• Counterfeit Nike Products
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As mentioned earlier, counterfeit products reduce the trust customers have in brand quality and
create a negative brand image. Counterfeiting is a serious issue and is believed to have made
up about 2.5% of international trade in 2019 (roughly $464 billion). This is especially important
for Nike because the brand is one of the most counterfeited in the world, with footwear being
one of the most commonly faked products.
Aside from the effects counterfeiting has on brand image, it also leads to significant losses in
revenue. This is because many customers may seek out counterfeit products, as they are
typically cheaper than the originals. Some reports have shown that Nike loses as much as 10%
of its annual revenue to counterfeit products.
Nike has a specific segmentation and positioning strategy for the shoe market in Vietnam. Nike
uses a combination of geographic, demographic, psychographic, and behavioral segmentation
to target specific customer groups in Vietnam (Nike Market Segmentation, Targeting, and
Positioning | EdrawMind, n.d.). In terms of geographical segmentation, Nike targets customers
in urban areas throughout the country. Demographically, Nike targets both men and women
between the ages of 18-40. Psychologically, Nike targets customers who are interested in sports
and fitness activities such as running, basketball and football. Specifically, they are looking for
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high-quality shoes that are time-conscious, environmentally conscious, and interested in
sustainable products.
Particularly for the Nike Air Max 97 product line, Nike targets the young customer segments
from 18 to 30 who prioritize a fashionable lifestyle. For example, Nike Air Force 1 and Nike
Air Max used to be popular among young people in Vietnam. These shoes are designed for
everyday wear and are often worn as a fashion statement.
In terms of positioning, Nike positions itself as a premium brand offering innovative and high
quality products. However, as a developing country with a growing middle class and large
population, many customers in Vietnam are price sensitive and may not be able to afford high
priced products, Nike has therefore established partnerships with local distributors to improve
the accessibility and affordability of their products in Vietnam. That way, Nike can position
itself as a leading brand in the Vietnamese sports and fitness market.
Overall, Nike's segmentation and positioning strategy for the shoe market in Vietnam is based
on a combination of affordability, innovation, sustainability, and community involvement. This
allows Nike to differentiate itself from its competitors and position itself as a leading brand in
the Vietnamese shoe market.
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b. Place/Distribution in Nike’s Marketing Mix
The locations where the sporting goods company's products are sold, accessed, or distributed
are described in this component of the marketing mix. Nike's market reach is optimized using
this 4P variable. Sports shoes, clothing, and equipment are all sold by the corporation through
several stores across the world, including big-box stores and niche shops. Nike's distribution
strategy in this instance of the marketing mix is comprised of the following locations or venues
(Gregory, 2022):
• Niketown retail outlets (company-owned)
• Nike Online Store
• Retail stores
Because they are well-positioned and convenient to access in numerous markets throughout
the world, retail outlets are the most major locations where Nike products are sold. These
merchants include big companies like Walmart as well as little neighborhood and regional
shops. This 4P component of Nike's marketing strategy also demonstrates that clients may buy
sporting goods from the company's online store, including clothing and equipment.
Additionally, the corporation manages its Niketown retail locations, where it has control over
the retail sales procedures. These outlets, which are owned by the corporation, provide access
to business and market intelligence that aids corporate strategy management with reference to
Nike's marketing approaches and plans for both established and new items. Based on this
element of the marketing mix, the company has considerable control on the distribution of its
products, especially through its online store and Niketown retail outlets, making this 4P
variable an information contributor to strategic formulation. However, this element of the
marketing mix also shows that Nike has limited control on the distribution and sale of its
products at other retail outlets.
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target customers to purchase the sporting items the company sells. For instance, salespeople at
Niketown retail locations are taught how to employ similar persuasion techniques. Contrarily,
the company's direct marketing activities in the context of the 4Ps entail promoting its products
through direct communications with universities, regional sports teams, and other groups. In
addition, in terms of sales promotions, Nike occasionally provides discounts and special offers
to attract more customers and generate more sales. Moreover, the marketing mix includes
public relations, in which the company sponsors and provides financial support to
organizations, such as community-based networks, to promote its athletic shoes, apparel, and
equipment. Based on the tactics included in this element of Nike’s marketing mix, the business
depends on its relations with high-profile endorsers to succeed in promoting its business and
products to the international sporting goods market.
5. Marketing objectives
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One of the primary marketing objectives for Nike in Vietnam could be to increase brand
awareness for the Nike Air Max 97. This could involve a combination of marketing tactics such
as advertising, sponsorships, and influencer marketing.
• Increase sales
Another key objective for Nike could be to increase sales of the Nike Air Max 97 in Vietnam.
This could be achieved through a combination of targeted promotions, discounts, and product
launches.
Nike may also aim to expand its market share in Vietnam by targeting new customer segments
and increasing its product offerings in the market.
Nike could also focus on building customer loyalty by offering personalized marketing
experiences, exclusive content, and promotions to customers who purchase the Nike Air Max
97.
Finally, Nike may aim to enhance the overall brand perception in Vietnam by investing in
corporate social responsibility initiatives, sustainability efforts, and community engagement
programs that align with the brand's values.
By setting clear marketing objectives for the Vietnamese market, Nike can align its marketing
strategies and tactics with its overall business goals and maximize its chances of success in the
market.
The Nike Air Max 97's look was said to be inspired by high-speed Japanese bullet trains and
alternatively the titanium metal frames on mountain bikes. The upper uses a very rustic and
casual color palette, with lots of colors for different racing stripes. Corduroy material is selected
for this upper, creating a very fancy texture.
Thus, to cater to the Vietnamese market, Nike may consider offering a range of color options
and designs that appeal to local fashion trends. Nike also could offer customization options to
allow consumers to design their own shoes.
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b. Price
The target of Nike Air Max is to be at the forefront of quality in the market
Nike used Price Skimming Strategy. The reason why Nike sells at a high price is to protect the
interests of traders and distributors
c. Promotion
Nike can use various promotional strategies to increase awareness and generate interest in the Nike
Air Max 97. This could include traditional advertising channels such as TV and billboards, as well
as targeted social media and influencer marketing campaigns. Nike could also collaborate with
local celebrities and athletes to showcase the product and generate buzz.
d. Place
Most Nike products are available and sold in retail stores since most customers prefer to choose
products by trying them on physically. Nike strategically positions its retail stores in areas
where they are accessible for customers to find its products. Customers can also purchase Nike
products through the company's online website and other online sales platforms.
The brand’s goal is to help the sneakerheads express their own creativity and style as Nike’s
Air Max target customers are the young who love to express themself. At the same time, Nike
wants to increase brand awareness and continue to develop the iconic Nike Air Max identity,
which they have been striving for over the past few years. Specific goals include increasing
sales of Nike Airmax products 97. Expand the community that loves the Air Max 97. Increase
product image and customer trust when using the product.
Short-term goals:
• Gain 500 quality comments, 300 pictures of virtual customized Air Max on social
media posts or stories per week. (43 pictures per day during the campaign)
• Boost brand awareness by generating 500 new social media followers for Air Max
Vietnam channel on Facebook, instagram,... each week
• Incresea Nike Vietnam’s website traffic, stores traffic by 10%
Long-term goals:
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• Get on the first page of Google Vietnam for three of our main focus keywords: sport
shoes, Air Max, customizes shoes.
• Create a sales funnel that generates 20% new customers for Air Max 97 over the next
few years.
In the Vietnamese community of people who are addicted to shoes, “customs” shoes is a
familiar word, a hobby and a passion of many people. That’s when they can turn the shoe
models into their unique, disruptive ways to their liking. Nike will conduct a market research
to identify target audience and consumers preferences in Vietnam to develop the campaign.
Knowing that Vietnamese consumers are likely to research products online and rely on social
media and peer recommendations for product information and reviews, they are highly
influenced by fashion trends.
Therefore, Nike organized a marketing campaign in Vietnam called “Color your Air Max” by
using the Facebook and Instagram stories features where the Vietnamese consumer can
customize it. (customize virtual shoes on apps like facebook, instagram,...)
Nike needs to know which kind of Air Max shoe does the Vietnamese consumer prefer the
most. Do they prefer an active lifestyle, are they interested in sports and fitness or the value of
comfort and durability in their footwear.
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1. Social media influencers will post a photo of a white Air Max
shoe with the title “Color your Air Max” on their Facebook and
Instagram stories according to the model that people voted for
the most. They call their followers, friends and people that are
Nike fans to join them with hashtag #AirMaxChallenge.
2. Each person will take a screenshot, using the Facebook and Instagram stories coloring
function to customize a new shoe model. They also can download the picture and use other
apps than Facebook and Instagram to customize it as long as they feel free to customize. Once
they are done, they will re-post the photo to their story and tag the previous influencer.
3. The influencers will be the judges and check out all the stories they were tagged. Each
influencer will choose the best work creation and award a special pair of Nike Air Max shoes
to the person that they have self-designed.
4. Additionally, not just award the winner, Nike will create a list of top 59 (Nike is 59
years old) best customized Air Max and give the designers discounts when they purchase Nike
Air Max at stores as Vietnamese consumers tend to be price-sensitive, and often seek out
promotions or discounts before making a purchase.
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Phase 3: Develop side campaigns ( month 7 to 10)
1. Plan and execute exclusive events to showcase the Air Max product line in Vietnam,
award the winner in the “color your Air Max” campaign, give out discount tickets for
top 59 best customized virtual shoes,...
2. Host product launches, fashion shows, and especially sponsor for sports tournaments
to engage with consumers and increase brand awareness, product awareness and
express Nike's spirit.
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Phase 4: Evaluate the success of the marketing campaign and event initiatives
(month 11, 12)
Analyze sales data to determine the effectiveness of the retail channels, analyze Nike’s
Vietnam stores performance both online and offline. Optimize the marketing strategy and
make necessary adjustments to improve results. We could track the following indicators:
1. Overall website traffic: the traffic received from the digital channels we use.
2. Traffic by source: tells what the most effective channels are.
3. New visitors vs. returning visitors: shows the value and relevance of our content.
4. Social reach: how many people have seen our ad on social media.
5. Social engagement: the number of users’ interactions with our content, including their
clicks, likes, shares, comments, etc.
6. Return on investment (ROI): tells how much we spent on our campaign vs. how much
we earned.
III. Conclusion
In the Vietnamese market, Nike has made new strides and achieved certain achievements here.
Nike's product lines are gradually becoming more widely known, especially the Nike Air Max
97 product line. These shoes are becoming more and more popular in Vietnam, especially
among young people, who love the dynamic and health that the shoes bring.
Currently, Nike holds 33% of the market in the sports shoe segment, the highest and second is
Adidas with 22% of the market (UKEssays., 2018). Our next goal is to dominate 50% in the
next ten years, which has a great contribution to the growth of the Vietnamese market. By
understanding the brand's SWOT and implementing a flexible and creative 4P Marketing
strategy, the marketing team will make Nike in general and Nike Air Max in particular always
affirm its position in the sportswear industry.
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REFERENCES
Forbes. (2022). Nike | NKE Stock Price, Company Overview & News. Forbes.
https://www.forbes.com/companies/nike/?sh=24c3d2956eb5
Nguyễn, C. (2022). Việt Nam sẽ thành “cứ điểm” toàn cầu của Nike? Diễn Đàn Doanh
Nghiệp. https://cafef.vn/viet-nam-se-thanh-cu-diem-toan-cau-cua-nike-
20221207173531247.chn
Nike Market Segmentation, Targeting, and Positioning | EdrawMind. (n.d.). Retrieved June 3,
2023, from https://www.edrawmind.com/article/nike-market-segmentation-targeting-
and-positioning.html
Parker, B. (2023). Nike Mission Statement | Vision | Purpose | Core Values (2023) | Business
Strategy Hub. Business Strategy Hub. https://bstrategyhub.com/nike-mission-vision-
purpose-core-values/
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