2022

IN REVIEW
POWERING
DREAMS
CEO’s
Introduction
Tosin Eniolorunda
2022 was a moonshot
year for us. We solved
problems on a scale
that has never been
done before.
Our work in the previous years had given us insight into
how to solve some of the biggest problems that Small and
Medium Enterprises had been dealing with in Nigeria and
Africa. So, we came into 2022 with the vision to leap into
solving these problems on a scale that had never been
done before.
Amidst global fluctuating economic conditions, inflation,
and insecurity, we took our leap and launched business
banking, opening up new possibilities and creating
solutions for businesses that hitherto had been neglected
by the traditional banking systems.

Reflecting on how much we've grown as an organisation

and how we've solved problems;
Our customers now span even more industries and
locations. From agriculture to education, healthcare,
hospitality, financial services, and more. Moniepoint has
enabled business owners in different parts of Nigeria and
Africa, whatever their digital literacy level, and location, to
access full-service tech solutions, and real-time support,
that they need to grow, manage and protect their
businesses.

Our global team continued to grow this year as well. We

added a new office in London, a flourishing hub for technol-
ogy talent and innovation. In addition to building out our
teams, we expanded the leadership team with key new
hires and promotions to support us during this period of
high growth. We also expanded the range of experiences
our teams had in 2022, empowering them to create
deeper connections to their work and its impact and live a
well-rounded life.

As you flip through, you’ll not only see how much we’ve
grown and what that growth has meant for businesses, and
markets. You’ll also see the ripple effect of our impact on
the economy.

2022 was the year we took giant leaps and turned the helm
on what was possible.
 Processed
Processed an average of
$100 billion 8,000
in the year transactions
2022. per minute.

$827 $613 million

million
in Cardless
via web payment
monthly.
transfers

Some of our
achievements 55 million
unique cards
$1.4 billion
disbursed in
loans, with less
include:
came through
our terminals. than 1% default
rate.

Became the Processed

leading fund's more than
half of the
transfer platform country's POS
in Nigeria. transactions.

Became Won the

QED’s National Inclusive
Payment Initiative
Award by the
first investment Central Bank of
in Africa. Nigeria.

Named as
LinkedIn's top
company to
work for.
 We powered 592,677 businesses across diverse industries and business categories,
including: Agriculture, Construction, Education, Fashion and Beauty, Financial Services, Powered
Food and Drinks, Healthcare, IT/Electronics, Manufacturing, Non Profit, Oil and Gas, industries
Religious Institutions, Travel and Hospitality. and markets

O
U
With our footprints in 774 local governments, our work powering business
dreams has strengthened the economic health of each community where a
business is based. We enabled businesses and business owners in every
community to blossom. This, in turn, means that families across these commu-
nities were able to power their own dreams and aspirations.
Empowered
communities R
I
M
P
Given the fact that small businesses contribute over 50% of the Nation’s GDP,
driving economic stability and growth by providing valuable services, products
Contributed
and finances that directly contribute to the health of the economy. Supporting
them has been our mainstay, through credits, business tools, and payment
to the Nation’s
GDP

A
infrastructures. By powering their dreams these small businesses get to employ
over 3 million people.

C
We grew from 638 employees in January 2022, to 962 employees in
December 2022, located in different parts of the world; Nigeria, UK,
Pakistan, Greece, Kenya, Egypt, etc.
Powered an emotionally vested community of employees, with the
drive, mastery, and passion to keep creating solutions that power the
Built a
thriving
workforce
T
dreams of business owners.
 How we did it
Payments
Launched the Cardless Transfer Feature - Increasing
Turnover for Small Business Owners Friends Bistro
Ezinne, who runs Friends Bistro in Lekki Lagos always had to deal with customers who
either forgot their cards or who were not ready to purchase the instant they walked into
the Bistro. This meant they were leaving money on the table, which was bad for
business. However, when the Moniepoint Cardless Transfer feature came into the
picture, the turnover of her business grew!

With the Cardless Transfer feature, customers could make payment via transfer
without their cards being on their person. And with the added layer of security, she
could verify the customer's identity and confirm before accepting the transaction,
giving her peace of mind knowing there's no fraudulent activity going on. With the
Cardless Transfer feature, business owners like Ezinne increased turnover in the year
2022, stopped leaving money on the table, and improved the rate of converting
customers.

Uninterrupted Payment Flow - 99% uptime on

Moniepoint’s reliable network L and Z Restaurant
For Yahaya of L & Z Restaurant, speed is the utmost, most important thing - serving
the customers well and fast, attending to all their needs in a timely manner and
receiving payments from them without any hassle.
Keeping that flow going without interruptions or issues that distract from the
essence of running a restaurant, is crucial.
So, for him dealing with customer complaints, unending chargebacks, slow reconcili-
ations, and staccato network issues all make it extremely tedious to grow the restau-
rant.

Partnering with Moniepoint has been a great feat for the restaurant as he now enjoys
so much peace that he can focus on running the business efficiently and serving
their customers well.

We upgraded our web payment platform, Monnify, to simplify web

payment, payment collection, and all payment points for businesses.
Creating convenient payment methods for businesses, we achieved the highest
success rates obtainable in Nigeria, by enabling:

Pay with Pay with Offline

USSD Phone Pay Codes

Card Splitting
Transaction Payments
Refunds Tokenization
on Offline
Credit
Gave out Working Capital Loans - Giving Medium
Enterprises the Credit they Need to Grow. Adiba Supermarkets
Chris Udeji runs Adiba, a chain of supermarkets that focuses on lifestyle shopping &
retail. For him, having access to a business overdraft means easing the pressure he deals
with on working capital and fluctuating finance requirements as he grows the business.
Having access to Moniepoint Working Capital Loans via Overdraft has helped him
achieve many of his goals. Now, he makes projections, grows and expands his business
easily, knowing that Moniepoint Overdrafts has his back as a rolling facility.

His goal is to keep expanding the Adiba chain of Supermarkets across Nigeria, where he
gets to increase his product line and employ more people. With the Overdraft, as well as
other Moniepoint features he uses, he can embark on this expansion journey and grow his
business the way he projects.

Business Management Tools

Business Expense Card - Giving businesses

control over their financial resources.
For Emmanuel Imevbore, staying in the interior parts of Edo State means that access to
banks is quite limiting, there is just one traditional commercial bank in his locale which
doesn't serve his business needs. In addition, making withdrawals to meet the daily
financial needs of his business is a very tedious task as there is a limitation to how much
he can withdraw using a commercial bank's card.

Since he started using the Moniepoint expense card however has afforded him the
ability to have control over transactions. He is able to withdraw as many times as
possible to meet the demands of his business needs and exigencies.

He is also able to track, reconcile and set limits on business spending with ease, using
the Moniepoint business expense card.

Running business smoothly and efficiently

When Chris Udeji, the CEO of Adiba chain of Supermarkets, one of the largest in
Nigeria, first heard about Moniepoint, he was hesitant as he had been dealing with 3
cardinal problems in the running Adiba - the business had been dealing with a lot of
card issues when receiving payments from customers. There were constant
chargebacks as well, rife with complaints from customers. These were followed by
reconciliation problems where tracking transactions was back-breaking work for
the business - resulting in a lot of time and resource wastage for the business.

When Moniepoint came on the scene, these 3 problems were solved automatically!
The business transactions increased by 20% within a few weeks of using
Moniepoint, making their monthly turnover 300 Million Naira.
Tracking transactions became an easy and seamless experience for the Adiba
Supermarkets, as their internal process smoothened out, cutting off time wastage
and removing all the stumbling blocks which hitherto made operations very tedious
for the business.
Being able to get their money instantly and to turn over the money in doing the
requisite things that immediately makes running their business very smooth.

Customer feedback also became very positive - the issue of card failure had been
eliminated, and the customer experience had also become something to look
forward to as the flow was now hiccup-free.
 Open a free Business
Bank account.
Our banking solution allows businesses to perform instant transactions, save, and
invest at their own pace.

With customer support that’s both accessible and available across various communi-
cation channels and platforms, get a free business bank account to manage your
finances - from business expenses and stocking up, to running costs with ease, speed
and efficiency.

Open a bank account in your business name from the comfort of your home with no
bank queues, no paperwork and no opening balance.

Receive payments
from anyone, anywhere How
We’ve built infrastructure and distribution networks that democratise payment
acceptance, and provide merchants with payment solutions to power their can
businesses.

Use our platform to create secure online checkout pages and share them with
Moniepoint
your customers to receive money online via cards, bank transfers and USSD
payments. help
transform
Get access to Credit your
We provide loans to business owners to help them finance additional
inventory purchases and expand their businesses.
business?
Getting credit often isn’t easy for small to medium businesses. That’s why
we take the hassle out of the process and make it easy for them to access
the loans they need. We take the stress out of loan acquisition, so business
owners on our platform can spend time focused on growth and expansion.

Manage business
operations seamlessly
From expense tracking to payroll automation, Moniepoint platform provides all the
management tools businesses need in one place.

Track employee activities, monitor performance and manage employee access for
hassle-free and efficient business. Our dashboard allows you to run all the financial
aspects of your company flawlessly - payments, expenses, inventory, employee
transactions, etc.

To get started, go to moniepoint.com/ng

For more information, visit the company website at www.moniepoint.com.
To partner with us, send us an email at partner@moniepoint.com.
To work with us, go to, moniepoint.com/inside-moniepoint.