A Study On Customer Satisfaction of Fast Food Among College Students With Special Reference To SN College, Kannur

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A study on customer satisfaction of Fast Food among college students

with special reference to SN college,Kannur

Questionnaire

1. Name:

2. Age:

3. Gender:
- Male
- Female
- Other

4. Occupation:

5. Do you prefer to eat fast food? *


- Yes
- No

6. How often do you eat fast food? *


- Daily
- Weekly
- Occasionally
- Rarely
7. Which fast food outlet do you prefer near SN College, Kannur? *
- AFC
KFC
- Chicking
Domino's
- Local fast food vendors

8. Which factor influences you the most while purchasing fast food? *
- Price
- Taste
- Location
- Ambiance
- Variety of menu items
- Employee service

9. Which method do you adopt to purchase fast food the most? *


- Home Delivery
- Direct Purchase

10. Which type of fast food do you prefer the most? *


- Pizza
- Wraps
- Sandwiches
- Kebabs
- Desserts
- Others
11. Do you think advertisements attract and influence your fast food eating
behaviour? *
- Yes
- No
- Maybe

12. What is your usual choice of drinks? *


- Milkshakes
- Smoothies
- Soft drinks
- Plain water
- Others

13. Do you visit the same restaurant or try different ones? *


- Same
- Variety

14. Do you check online ratings while choosing a restaurant? *


- Rarely
- Never

15. Which time do you prefer to eat fast food? *


- Morning
- Noon
- Evening
- All
16. How much do you spend monthly on fast food? *
- Less than 200
- 200-500
- 500-1000
- 1000-3000
- More than 3000

17. Do you depend on your family for money to purchase fast food? *
- Frequently
- Rarely
- Never

18. With whom do you prefer to eat fast food? *


- Friends
- Family
- Neighbors
- Alone

19. Are you aware of the health issues due to the consumption of fast food?
- Yes
- No

20. Does nutritional information influence your choice regarding fast food? *
- Not at all
- Rarely
- Most of the time
21. What are the main reasons for choosing fast food over nutritious homely
food? *
- Convenience
- Taste
- Limited time for cooking
- Low cost
- Wide varieties
- Way of presentation of food
- Limited cooking skills

22. Have you experienced any health issues as a consequence of consuming


fast food? *
- Yes
- No

23. Do you think your fast food consumption is increasing day by day? *
- Yes
- No
- Can't say

24. Are your parents aware of your intake of fast food? *


- Yes
- No
- Can't say
25. Do your parents restrict you from having fast food? *
- Yes
- No

26. What is your level of satisfaction with fast food? *


- Highly satisfied
- Moderately satisfied
- Satisfied
- Dissatisfied
- Highly dissatisfied
27. What is your opinion on the services offered in the fast food retailers?
Rate your satisfaction regarding the following factors.

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