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DATA PROTECTION NOTICE FOR CUSTOMERS

 DATA PROTECTION NOTICE FOR CUSTOMERS

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NOTES AND INSTRUCTIONS FOR USE OF THIS GENERATED TEMPLATE NOTICE

1. An organisation that wishes to use the generated template notice should ensure that
the policies and processes described are aligned with its own internal policies and
processes.

2. Do review the generated template notice (inputs provided are highlighted in yellow)
and confirm whether it meetsaaa the organisation’s requirements and whether any
additional or alternative clauses may be required.

3. The generated template notice is crafted broadly for general use and purposes, but
may be adapted by the organisation to suit a more specific use and purpose, such as
for publication on its website policies, or as part of its website, mobile application or
pro forma invoice.

4. Use of the generated template notice does not mean that an organisation will be in
compliance with the Personal Data Protection Act 2012 (“PDPA”) (or any other law).
An organisation is encouraged to seek professional legal advice if it is uncertain of its
obligations under the PDPA or if it requires assistance with the drafting of such a
Notice for its particular purposes and context.

5. Please refer to the advisory guidelines published by the PDPC at www.pdpc.gov.sg

for more information about the PDPA and its requirements.
 DATA PROTECTION NOTICE FOR CUSTOMERS

DATA PROTECTION NOTICE FOR CUSTOMERS

This Data Protection Notice (“Notice”) sets out the basis which FK INTERPRISE (“we”, “us”,
or “our”) may collect, use, disclose or otherwise process personal data of our customers in
accordance with the Personal Data Protection Act (“PDPA”). This Notice applies to personal
data in our possession or under our control, including personal data in the possession of
organisations which we have engaged to collect, use, disclose or process personal data for
our purposes.

PERSONAL DATA

1. As used in this Notice:

“customer” means an individual who (a) has contacted us through any means to find
out more about any goods or services we provide, or (b) may, or has, entered into a
contract with us for the supply of any goods or services by us; and

“personal data” means data, whether true or not, about a customer who can be
identified: (a) from that data; or (b) from that data and other information to which we
have or are likely to have access.

2. Depending on the nature of your interaction with us, some examples of personal data
which we may collect from you include name, email address, telephone number,
nationality, gender and date of birth.

3. Other terms used in this Notice shall have the meanings given to them in the PDPA
(where the context so permits).

COLLECTION, USE AND DISCLOSURE OF PERSONAL DATA

4. We generally do not collect your personal data unless (a) it is provided to us

voluntarily by you directly or via a third party who has been duly authorised by you to
disclose your personal data to us (your “authorised representative”) after (i) you (or
your authorised representative) have been notified of the purposes for which the data
is collected, and (ii) you (or your authorised representative) have provided written
consent to the collection and usage of your personal data for those purposes, or (b)
collection and use of personal data without consent is permitted or required by the
PDPA or other laws. We shall seek your consent before collecting any additional
personal data and before using your personal data for a purpose which has not been
notified to you (except where permitted or authorised by law).

5. We may collect and use your personal data for any or all of the following purposes:

(a) verifying your identity.

6. We may disclose your personal data:

(a) where such disclosure is required for performing obligations in the course of
or in connection with our provision of the goods and services requested by
you.

WITHDRAWING YOUR CONSENT

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7. The consent that you provide for the collection, use and disclosure of your personal
data will remain valid until such time it is being withdrawn by you in writing. You may
withdraw consent and request us to stop collecting, using and/or disclosing your
personal data for any or all of the purposes listed above by submitting your request in
writing or via email to our Data Protection Officer at the contact details provided
below.

8. Upon receipt of your written request to withdraw your consent, we may require
reasonable time (depending on the complexity of the request and its impact on our
relationship with you) for your request to be processed and for us to notify you of the
consequences of us acceding to the same, including any legal consequences which
may affect your rights and liabilities to us. In general, we shall seek to process your
request within five (5) business days of receiving it.

9. Whilst we respect your decision to withdraw your consent, please note that
depending on the nature and scope of your request, we may not be in a position to
continue providing our goods or services to you and we shall, in such circumstances,
notify you before completing the processing of your request. Should you decide to
cancel your withdrawal of consent, please inform us in writing in the manner
described in clause 7 above.

10. Please note that withdrawing consent does not affect our right to continue to collect,
use and disclose personal data where such collection, use and disclose without
consent is permitted or required under applicable laws.

ACCESS TO AND CORRECTION OF PERSONAL DATA

11. If you wish to make (a) an access request for access to a copy of the personal data
which we hold about you or information about the ways in which we use or disclose
your personal data, or (b) a correction request to correct or update any of your
personal data which we hold about you, you may submit your request in writing or via
email to our Data Protection Officer at the contact details provided below.

12. Please note that a reasonable fee may be charged for an access request. If so, we
will inform you of the fee before processing your request.

13. We will respond to your request as soon as reasonably possible. In general, our
response will be within four (4) business days. Should we not be able to respond to
your request within thirty (30) days after receiving your request, we will inform you in
writing within thirty (30) days of the time by which we will be able to respond to your
request. If we are unable to provide you with any personal data or to make a
correction requested by you, we shall generally inform you of the reasons why we are
unable to do so (except where we are not required to do so under the PDPA).

PROTECTION OF PERSONAL DATA

14. To safeguard your personal data from unauthorised access, collection, use,
disclosure, copying, modification, disposal or similar risks, we have introduced
appropriate administrative, physical and technical measures such as minimised
collection of personal data, encryption of data, web security measures against risks,
usage of one time password(otp)/2 factor authentication (2fa)/multi-factor
authentication (mfa) to secure access, and security review and testing performed
regularly.

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15. You should be aware, however, that no method of transmission over the Internet or
method of electronic storage is completely secure. While security cannot be
guaranteed, we strive to protect the security of your information and are constantly
reviewing and enhancing our information security measures.

ACCURACY OF PERSONAL DATA

16. We generally rely on personal data provided by you (or your authorised
representative). In order to ensure that your personal data is current, complete and
accurate, please update us if there are changes to your personal data by informing
our Data Protection Officer in writing or via email at the contact details provided
below.

RETENTION OF PERSONAL DATA

17. We may retain your personal data for as long as it is necessary to fulfil the purpose
for which it was collected, or as required or permitted by applicable laws.

18. We will cease to retain your personal data, or remove the means by which the data
can be associated with you, as soon as it is reasonable to assume that such
retention no longer serves the purpose for which the personal data was collected,
and is no longer necessary for legal or business purposes.

TRANSFERS OF PERSONAL DATA OUTSIDE OF SINGAPORE

19. We generally do not transfer your personal data to countries outside of Singapore.
However, if we do so, we will obtain your consent for the transfer to be made and we
will take steps to ensure that your personal data continues to receive a standard of
protection that is at least comparable to that provided under the PDPA.

DATA PROTECTION OFFICER

20. You may contact our Data Protection Officer if you have any enquiries or feedback
on our personal data protection policies and procedures, or if you wish to make any
request, in the following manner:

Name of DPO : FK INTERPRISE

Contact No. : 23826225467
Email Address : uwwwjd@gmail.com
Address : uwwwjd@gmail.com

EFFECT OF NOTICE AND CHANGES TO NOTICE

21. This Notice applies in conjunction with any other notices, contractual clauses and
consent clauses that apply in relation to the collection, use and disclosure of your
personal data by us.

22. We may revise this Notice from time to time without any prior notice. You may
determine if any such revision has taken place by referring to the date on which this
Notice was last updated. Your continued use of our services constitutes your
acknowledgement and acceptance of such changes.

Effective date : 06/03/2024

Last updated : 06/03/2024