Running head: Organization Name

Submitted By

Faraz hamza (2001-BBA045)

Supervisor

Ms. Syeda Hadia Kiran

Submitted in partial requirement for the degree of Bachelor Business administration

Department of Management Sciences

Faculty of Commerce, Economics & Management Sciences

ISRA UNIVERSITY Hyderabad July 2023

 Isra university Hyderabad

DEPARTMENT OF MANAGEMENT SCIENCES

CERTIFICATE

This is to certify that Faraz Hamza S/O Ameer Hamza student of BBA (Hons) has worked under my
supervision for the completion of Business Internship Report on Internet Bazaar as a partial requirement
for the award of the degree of BBA (Hons) and that his work is satisfactory.

Chairperson: Dr kinza yousafani. Supervisor : Syeda Hadia Kiran

Department of Management sciences Department of Management Isra

university Hyderabad Isra university Hyderabad
 ACKNOWLEDGEMENT
Want to extend my heartfelt appreciation to [Isra university] for being an incredible source of guidance
and support throughout this journey. Their belief in this endeavor gave me the confidence to push beyond
limits. I am deeply grateful for their patience, wisdom, and willingness to share their expertise.

Moreover, I owe a debt of gratitude to [Ms Syeda Hadia Kiran]. Their unwavering support and
encouragement played a crucial role in keeping me motivated during challenging times. To my friends
and family who stood by me through thick and thin, your endless encouragement means the world to me.
Thank you for being my pillars of strength

Executive summary
The report delves into my experience and assessment of time spent at Internet Bazaar. In the initial
chapter, I outline the report’s goals and boundaries. Moving on, the second chapter introduces the
company, painting a vivid picture of its mission, vision, and core values. Chapter 3 vividly portrays the
internal departments and branches, while Chapter 4 provides a comprehensive overview of the services
offered.

Chapters 5 and 6 are a personal reflection of my activities at the company and a critical evaluation of their
outcomes. Finally, in Chapter 7, I draw conclusions and offer insightful recommendations based on
my findings. Through this report, I aim to humanize the experience and highlight both the challenges
faced and the invaluable lessons learned during my time at Internet Bazaar
Table of Contents
ISRA UNIVERSITY Hyderabad July 2023.................................................................................................1
Isra university Hyderabad............................................................................................................................2
CERTIFICATE............................................................................................................................................3
Chapter No.1...............................................................................................................................................5
INTRODUCTION OF THE INTERNSHIP COMPANY............................................................................5
1.1 Purpose of the Study..............................................................................................................................5
1.2 Reason for choosing this organization...................................................................................................5
1.3 Limitations of the report........................................................................................................................5
1.4 General Description of the company......................................................................................................5
Chapter No.2...............................................................................................................................................5
MANAGEMENT AND THE ORGANIZATIONAL STRUCTURE...........................................................5
2.1 Operation structure............................................................................................................................6
2.2Objectives...........................................................................................................................................6
2.3 Vision.............................................................................................................................................6
2.4 Mission..........................................................................................................................................6
2.5 Core values........................................................................................................................................6
2.6 Organizational structure.................................................................................................................6
Chapter No. 3..............................................................................................................................................6
DEPARTMENT OF BRANCHES...............................................................................................................6
3.1 General Departments.........................................................................................................................6
3.2 Department at branch.........................................................................................................................7
3.3 General description of department.....................................................................................................7
Chapter No.4...............................................................................................................................................7
SERVICES AND TYPES OF CUSTOMERS..............................................................................................7
4.1 Main Services....................................................................................................................................7
Chapter No. 5..............................................................................................................................................8
INTERNSHIP ACTIVITIES.......................................................................................................................8
5.1 Daily Official Tasks and Assignments At Work.................................................................................8
5.2 Challenges And The Difficulties........................................................................................................8
 5.3 supervisor..........................................................................................................................................8
Chapter No. 6..............................................................................................................................................9
AN ASSESSMENT OF THE INTERNSHIP...............................................................................................9
6.1 Skills And Qualifications Learnt........................................................................................................9
6.2 Expectation Versus Experience..........................................................................................................9
6.3 Relation With Supervisor And Colleagues......................................................................................10
Chapter No. 7............................................................................................................................................10
CONCLUSION AND THE RECOMMENDATIONS...............................................................................10
7.1 Conclusion.......................................................................................................................................10
7.2 Recommendations............................................................................................................................10
 Chapter No.1
INTRODUCTION OF THE INTERNSHIP COMPANY

1.1 Purpose of the Study

The study was all about transforming theoretical insights into practical solutions and it also served as a
requirement for my BBA (Hons) degree completion.

1.2 Reason for choosing this organization

Maybe picked Internet Bazaar for internship due to their knack for pioneering digital solutions, their
interest in e-commerce, and their vibrant company culture.

1.3 Limitations of the report

Working on the Internet Bazaar platform, we engaged in business startup activities and conducted
research related to business. We learned how e-commerce operates and gained insights into how
businesses thrive in the online marketplace.

1.4 General Description of the company

Internet Bazaar is a dynamic e-commerce company that operates as an online marketplace, providing a
platform for various vendors to sell their products and services to consumers. Known for its user-friendly
interface and extensive range of offerings, Internet Bazaar connects buyers and sellers across diverse
categories such as electronics, fashion, home goods, beauty products, and more. The company focuses on
facilitating convenient transactions, ensuring customer satisfaction, and fostering a robust online shopping
experience.

Office Isra University Hyderabad Block C 3rd Floor Oric Department., Hyderabad, Pakistan

info@Internetbazaar.pk

◎ internetbazaar_official
Internetbazar.pk

Chapter No.2
MANAGEMENT AND THE ORGANIZATIONAL STRUCTURE

2.1 Operation structure

An internet bazaar or online marketplace operates with a platform where users create accounts, list
products/services, conduct transactions, and interact through a user-friendly interface. It involves secure
payments, reviews, customer support, and security measures to facilitate buying and selling online

2.2Objectives
The objective of an internet bazaar, also known as an online marketplace, is to create a digital platform
where various sellers can offer their products or services to a wide range of potential buyers. It aims to
facilitate transactions, provide a convenient shopping experience, enable businesses to reach a larger
audience, and foster an environment for commerce to thrive in the online space.

2.3 Vision
The vision of an Internet Bazaar platform is to create a decentralized, open, and interconnected digital
marketplace that fosters free exchange and interaction among users, promoting diversity, accessibility, and
collaboration without centralized control.

2.4 Mission
The mission of an Internet Bazaar platform could be to facilitate a seamless, secure, and usercentric
environment that enables global connectivity, promotes fair trade, encourages innovation, and empowers
individuals and communities to engage in free exchange and cooperation within a decentralized digital
marketplace.
2.5 Core values

Decentralization,Openness,Interoperability,Fairness,Innovation,User Empowerment

2.6 Organizational structure

Chapter No. 3
DEPARTMENT OF BRANCHES
3.1 General Departments
Operations
Technology
Marketing
Customer Service
Finance
Legal and Compliance
Analytics and Insights

3.2 Department at branch

Operations
Sales and Business Development
Customer Support
Marketing and Promotions
Local Logistics or Fulfillment
Finance and Accounting
Human Resources

3.3 General description of department

Operations: The management of business processes to ensure efficiency in production, delivery, and
other core functions.
Sales and Business Development: Generating revenue by selling products/services and expanding the
business through partnerships and new opportunities.
Customer Support: Assisting customers with inquiries, troubleshooting, and providing postpurchase
assistance.
Marketing and Promotions: Activities aimed at promoting products/services to attract customers and
increase sales.
Local Logistics or Fulfillment: Managing the movement and delivery of goods to customers within a
specific area or region.
Finance and Accounting: Handling financial transactions, budgets, and maintaining financial records.
Human Resources: Managing employees, including recruitment, training, benefits, and fostering a
positive work environment.

Chapter No.4
SERVICES AND TYPES OF CUSTOMERS

4.1 Main Services

T The primary role of an Internet Bazaar platform is to enable online trade. It's a digital marketplace
where sellers can showcase their goods or services and buyers can explore, compare, and buy. They
usually offer features like product listings, secure payments, customer feedback, seller ratings, and
occasionally extra services such as shipping and logistics.
 Chapter No. 5
INTERNSHIP ACTIVITIES

5.1 Daily Official Tasks and Assignments At Work

While interning at an Internet Bazaar, I have involved in daily operations, learn about various systems
and tools, assist in marketing initiatives, learn from seasoned staff, and participate in projects to acquire
hands-on skills and knowledge.

5.2 Challenges And The Difficulties

Interning at an Internet Bazaar could come with hurdles like a rapid work environment, competitive
atmosphere, complex technology, satisfying customer needs, market instability, balancing workload,
efficient communication, ongoing learning, and handling stress and pressure.
5.3 supervisor
I have completed an internship at Isra University's Oric office via an e-commerce platform, Internet
Bazaar. The CEO of this platform, Abdullahai, also officially works at Isra University in Hyderabad.

Chapter No. 6
AN ASSESSMENT OF THE INTERNSHIP

6.1 Skills And Qualifications Learnt

Qualification: Bachelor of Business Administration

Experience ! I have wrapped up a 4-month internship at Isra University's Oric office via Internet Bazaar,
an e-commerce platform.

Training During training I focused on goal-setting and managing a business, delved into the world of e-
commerce, and learned how to market on various social media platforms and websites.

Skill: I have also honed leadership, communication, problem-solving, decision-making, time

management, and interpersonal skills during my internship.
6.2 Expectation Versus Experience

I had initially thought that we'd dive deep into the operations at this platform and handle a significant
workload. However, as interns, our tasks were lighter than expected, mainly involving note-taking and
observation. It was a more relaxed experience than I had envisioned, without the depth of work exposure I
expected.

6.3 Relation With Supervisor And Colleagues

I share a superb bond with my coworkers; they're incredibly supportive and always ready to lend a hand.
Our supervisor, Abdullhai, is an exceptional individual, and I greatly admire his commitment and
professional conduct.

Chapter No. 7
CONCLUSION AND THE RECOMMENDATIONS

7.1 Conclusion

My time at Internet Bazaar gave me real-world experience in e-commerce, online marketing, customer
relations, and data analysis. The guidance I received was top-notch, promoting a great learning
atmosphere within a positive company culture. All in all, the internship armed me with practical skills and
a profound grasp of the online marketplace, which aligns perfectly with my career aspirations.

7.2 Recommendations

The world of online bazaars is vast and can differ greatly in terms of quality and trustworthiness. It's wise
to do your homework before buying anything - look at reviews, compare costs, and opt for platforms with
solid security protocols. Also, stick to well-known sites with buyer protection policies for a more secure
shopping journey.