Basic - Computer - Skills - Level C
Basic - Computer - Skills - Level C
Basic - Computer - Skills - Level C
Contents
Sl. No. Title of Lesson Page No.
1. Recapitulation 1
2. Word Processing 16
3. Spread Sheet 30
5. Computer Network 53
6. Internet 63
7. Multimedia 73
8. Internet Banking 82
Recapitulation
Objectives
After studying this lesson, you will be able to :
acquire information related to various fields of Computers;
talk about Operating System and its various components;
learn to make Rows and Columns in a Spread Sheet;
save the slides made in the Presentation;
tell about usage and facilities of Internet;
learn the use of e-mail.
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1.1 Introduction to Computers
Usually people think that computers are being used only by highly educated people, but this
thought is not correct. A computer can be easily used by an ordinary person as well.
The word 'Computer' is derived from an English word 'Compute'. It means 'to calculate'. We can
do several tasks with its help.
Computer is an electrically operated machine (electronic appliance) which works as per the
instructions of the user to give the desired results.
We had never imagined that humans will develop a machine that will be able to complete any
task in the blink of an eyelid. Today, computer is being used in every field whether it is
education, agriculture, art or business.
Computer is being very well used everywhere whether it is private sector or the government
sector. In the education sector, computer is being used so much that no work seems possible
without it. These days computers are being used to mark the attendance of students and teachers
in schools and colleges, and educational materials, question papers and other important tasks are
all being done using computers only. Use of computers has increased so much in art and business
that people like to sell or buy things using computers and for that they pay from their bank
accounts through computers only. It has now become possible to do all types of businesses using
computers.
These days no one likes to work on paper. People send and receive message through computers
only.
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(f) Folder: When one or more files have to be kept in the computer, they are kept in a folder.
We can give any name to the folder. We can cut, copy and paste them from one place to
another. We have learnt about creating a folder in our last level.
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1.3 What is a Word Processor and what are its functions?
(a) Start Button: It is a button at the left bottom of desktop with the help of which one can
reach anywhere in the computer.
(b) Title Bar: Strip at the top of the word screen where the document's name is written.
(c) Scroll Bar and Ruler: Scroll bar is the bar which can be moved up and down, forward and
backward and this helps to move the text screen up and down, left and right. Ruler is at the
top of the text area on right and left. It is used to set the width of the page and to set left and
right margins.
(d) Insertion Point / Cursor: It is the short standing twinkling line for writing on the text area.
We can type in the text area with its help.
(e) It is necessary to pay attention to a few things while working on the word processor.
• When you open a new file, name it and save it.
• While formatting, take care of the font size as they should be easily read and there
should be appropriate distance between the two lines.
• While writing a document, take care of the grammar and word related mistakes. The
word processor itself suggests corrections in grammar and word mistakes.
Documents can be typed in word processor in a number of formats. This involves different ways
of writing letters, their size, colour etc. In word processor, number of words, lines and pages can
be counted.
1.4 E-mail
E-mail or electronic mail is a medium of sending and receiving messages through internet. This
is an important service that is available through internet. E-mail is an electronic form of
traditional mail in which we use computer to write a mail.
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(b) E-mail message: The messages that we send or receive through e-mail are called e-mail
messages.
(c) Address book: This is a place where e-mail addresses of different people are stored.
(d) Internet browsing: Receiving desired information from web (www) through internet is
called web browsing. Web browser is an application software with the help of which we
can do internet browsing. Web browser links your computer with the World Wide Web.
1.5 Spreadsheet
Spreadsheet is an electronic sheet made on computer just like a paper ledger sheet which
business people use to make their account statements and calculations. This is like a big table
consisting of rows and columns.
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With the help of spreadsheet calculations can be done within seconds. If we change the numbers
on the sheet due to any reason, their totals also change automatically.
We use MS Excel to make a spreadsheet.
At the last level we have learnt to make a spreadsheet. We have learnt that the cell in which we
have to write data or numbers has to be clicked to make it active and then the data or numbers
are typed in it. This is the way all numbers are typed and the file is saved. To save the file we -
1. Click on the 'Microsoft Office' button
2. Then click on 'Save As'
3. A 'Save As' dialog box appears in which we type the file name and then click on the O.K.
button. By doing this, our file gets saved in 'My Documents' folder.
We have also learnt to open and print a file in MS Excel. To print a file we -
Power Point is a part of the Microsoft Office. It is used to make presentations. In presentation,
we can show our data through pictures, sounds, videos etc. We have already learnt what is Power
Point, how it is made, how we insert pictures, graphs and text material in it. With that we also
learnt how to save the presentation and how to open an already saved presentation file.
We shall revise some important parts of it here -
(a) Opening a Presentation: We can make presentation in a window that opens on clicking
(b) Making a Slide: On opening a presentation, first a new slide opens. This is where we can
place pictures, audio or video. If we need an additional slide, we can get it by pressing
'New slide' button present on the 'Home' tab.
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(c) Saving a Slide: To save a presentation, press Microsoft Office button and click on Save
option out of the different options that appear.
(d) Making a Presentation: For presenting we will first open a presentation or make a new
Intext 1.
one. After that click on the Slide Show tab. Now click on the Start Slide Show given at the
bottom and select 'From Beginning'. In this way the presentation will start on the screen.
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(a) Password: Whenever we switch on our computer, it asks for user identity and password.
We can make a password here by mixing letters and numbers.
User name and password are mostly used for most of the functions like e-mail, internet
banking etc. We should keep on changing our passwords from time to time.
(b) Computer Virus: Computer virus is a kind of program that harms different components of
the computer. Many anti-viruses are available in the market that may be installed on the
computer to protect it from such problems. Norton, Quick Heal, Avast are some of the anti-
viruses.
(c) File Attachment: While file attachment we may use any type of attachment of file like
document, audio, video etc.
1.8 Internet
Now we will find out what is internet and what its utility is. What equipments are connected to
the internet? How information is given and taken? What are the main parts that make internet
function and give us information?
Internet is a vast storehouse of knowledge and information. Through it we can get any information
in a very little time. This is the fastest source for give and take of information all over the world.
Uses of Internet
We can be connected with the internet in two ways. By dialing on telephone line to the Internet
Service Provider (ISP) company's computer or directly connecting to the ISP. Mostly we connect
to the ISP through telephone line and a modem.
Main accessories connected to an internet are modem, router, wireless internet card, Internet
LAN System etc.
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Figure 1.1 Accessories of Internet
The main parts of internet with the help of which we can run the internet are -
(a) URL: The full name of URL is Uniform Resource Locator. One example is
http:www.nios.ac.in. It is also called web address.
(b) World Wide Web: World Wide Web can be called the collection of information that can
be used on internet. It is a service provided by the internet. The information on World Wide
Web can be present in the form of text, pictures, and sounds.
(c) Internet Browsing: Collecting desired information from web through internet is called
web browsing. Web browser is a software with the help of which internet browsing is done.
Web browser software links your computer with the world wide web.
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What you have learnt
• The word 'Computer' is derived from an English word 'Compute' that means 'to calculate'
The main components of Operating System are - Desktop, Mouse Pointer, and Title Bar etc.
• Typing text, editing, decorating, and correcting spelling mistakes is called word processing.
PowerPoint is a part of Microsoft Office which is used to make presentations. Computer virus is a prog
• URL and World Wide Web are two parts of internet.
•
•
•
Let's do it
Use mail merge method in word processor that you learnt at level B and send birthday invitation cards to five pe
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2
Word Processing
We have already learnt about what a computer is and where all it is used, the role of operating
system in a computer and how it manages to co-ordinate between software and hardware.
Similarly, we have learnt about Word Processer, Spreadsheet and Power Point, which are
important tools of Microsoft Office. In this series we also learnt about internet, E-mail etc. which
are important parts of our daily life.
Objectives
After studying this lesson, you will be able to -
tell about the process of word processing used in a computer;
use the tab and indentation in a document;
learn to make the columns in a document;
do the page set-up;
see the print preview of a document;
learn the method of printing a document, and
use 'Word Art' in a document.
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2.1 Tab and Indentation
Tab is used for the formatting of a paragraph. By pressing the tab button on keyboard, the cursor
on the document screen moves forward by half an inch. By using this button we can present the
text in a document in different ways. It can be understood more easily with the help of the
following example:
Tab Tab Tab
We can also set the tab by clicking on the mouse on the ruler given in the processor or click on
the page layout tab and then click on the paragraph dialogue box and choose the tab option. After
selecting the tab option select the tab stop position or write the distance at which tab has to be
set. We can set the types of tab from alignment option as well. It can be understood with help of
the following picture:
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2.2 Indent
(c) First line indent: In this type of indent the first line of paragraph is indented on the right side.
(d) Hanging indent: In this type of indent all other lines of paragraph except first line are
indented on left side.
Now, how we will use these types of indentation in word processor, we will learn the steps to do it.
Word Processor 2007 Page Layout Tab Paragraph Dialog Box Indent and Spacing Tab
This can be easily understood from the following picture. We can see at sign no.1 that 0" is
written in front of left and right indent. Here we can write the required indent and it is measured
in inches. Similarly we can set the indent at sign no. 2 as well.
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Fig. 2.4: Tab Set
Indentation can be set in one more way also which can be learnt easily from the following picture:
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In the above picture, there are markings from 1 to 4.Let's understand them in the same sequence:
1. First of all, click on the paragraph which has to be indented with the help of a mouse.
2. Now click on the Page Lay Out tab.
3. Set the left indent margin
4. Set the right indent margin.
Page set up means setting of a page according to the text. Before printing the text on a paper it is
necessary to check its size so that we know how it will appear after printing on a paper. Page set
up option is usually found in page layout tab of word processor.
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Fig. 2.6: Page set up
(a) Margin: Margin means the space between the edge of the page and the text. We can reduce
or increase the margin as per our requirement. Margins are of different types -
(i) Normal margin
(ii) Narrow margin
(iii) Wide margin
(i) Normal margin: In this option margin is equal on all the four
sides. Top 1'' Right 1''
Bottom1'' Left 1"
(ii) Narrow margin: In this option margin of the page is half than the normal on all the
four sides.
Top 0.5'' Right 0.5"
Bottom 0.5" Left 0.5"
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(iii) Wide margin: In this option, margin of the page is equal on top and right. It is equal
on bottom and left.
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(c) Page size: Page size means shape of a page. Page sizes are of many types:
• A4 (201*297 mm)
• A5 (148*210 mm)
• A6 (105*148 mm)
• A3 (297*420 mm)
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2.5 Printing
Printing means to print the work that has been done on a paper. Basically our text is printed on a
paper. Steps to open printing options are as follows:
1. First of all we will select the Microsoft office button of word processor.
2. On doing this, a table opens in front of us.
3. Now we select the print option, in which this type of picture appears -
4. After selecting the print option, many options of printing are shown. In this we can print
one page at a time or many pages at a time.
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To open it, the steps are:
1. First of all we will select the insert menu tab of word processor.
2. In insert menu option, select the text group option which is present on the ribbon. This way
we can open word art.
Word art is used to represent words in a creative way.We can make the text look very beautiful
in word art.The symbol of word art is ( ). When word art window opens, there are many ways for
writing the words.We can choose one option out of them and write the words in a creative way.
Let's find out how to do
word art:
Fig. 2.13
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What you have learnt
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Let's do it
Complete the following task using tab.
Biodata
Date: 12.02.2016
Place: Delhi
Signature: Amit Kumar
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3
Spread Sheet
We have learnt about spreadsheet at the last level. We had read that we can interpret numbers
with the help of charts. Usually human beings have the ability to understand easily through
pictures in place of reading the text. After writing our monthly income on a spread sheet, with
the help of a chart we can easily find out in which month we have gained the most and in which
month we got less. In this chapter, we will study about charts in detail.
At the last level, we learnt the use of formulas. For calculating the sum of large numbers, writing
formula becomes difficult. For this we use function. At in this level we will know about function in
detail.
Objectives
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3.1 What are Charts?
We can show our data through pictures in MS Excel. Charts are of many types. Every chart has
many parts. Let's understand different parts of chart -
(c) Data Label: Name of the data shown on the transverse and vertical axis is called data label
(d) Legend : It shows colour, design or symbol that is used in data series
(e) Data Series: It shows which row and which column is being used
(a) Column Chart: Column chart is made of standing rectangular strips. Their lengths are in
proportion with the numbers they are representing.
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Jan Feb March April
(b) Bar Chart: Bar charts are just like column charts that are used for comparing data items.
Their strips are presented from left to right. Their lengths are in proportion with the data.
Ap
Mar
F
J
(c) Pie Chart: Pie chart is a circular chart divided in separate segments. Every segment
reflects its proportionate value with respect to the whole.
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(d) Line Chart: This chart is shown through lines. Through it we can show the tendency of
data value in definite time periods. To show what has increased with time and what has
decreased, line chart is very useful.
3. After that select the desired chart type out of the various chart types shown in the 'Charts'
group.
7. Now type the title of the chart in the chart title box.
8. Then click on the Axis title option and type the titles of the horizontal and vertical axes.
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3.5 Formula and Function
In the last curriculum we had learnt to write formulas. If we have to add cell A2 to E2 and write
the total in F2, then in cell F2 we will write the formula -
= A2 + B2 + C2 + D2 + E2
In MSexcel, this work can be done very easily and fast through function.
Function is such an option through which calculations can be done easily
Many functions are available in MS Excel but the functions used most often are :
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2. Maximum: This function helps to find the maximum number in the selected cell range
4. Average: Through this function, the average of the cell range is calculated
5. Count: Through this function we can find the total number of cells in a cell range
= SUM (A2:A8)
Click on the cell where you need the sum, type function and press enter key. You will get the
sum there.
• We can show our data through pictures in M.S.Excel Charts are of different types - Column charts, ba
Function is an option through which calculations can be done easily
•
•
•
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• There are many functions available in MS Excel. Some of the most used functions are as follows - SU
Formula and function, both start with '='
•
Let's do it
Half-Yearly Sheet
List of material January February March April May June
1. Wheat 500 300 400 500 600 600
2. Rice 200 100 200 300 400 400
3. Arhar Dal 100 50 60 70 80 100
4. Moong Dal 50 60 80 70 60 80
Total sum ? ? ? ? ? ?
Maximum used ? ? ? ? ? ?
Minimum used ? ? ? ? ? ?
(c)Pie Chart
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4
Whenever we want to convey information or message to other people or want to explain a subject,
what do we do? Either we will read out the information or convey to them by showing pictures.
But now in the age of computer, this trend has changed. Now we do it through a PowerPoint with
the help of a projector. Its advantages are as follows:
• Through it we can provide full information.
• Certain pieces of information that may be left out when we convey orally but in this
nothing is left out.
• We can put sound effects in it and present information in a better way
• By adding videos in it we can easily explain even a difficult subject or it can be made more
interesting.
The presentation that we made earlier was too simple. At this level we will learn to make it more
interesting. Many facilities are available to make MSPowerPoint effective for example we can
add sound like somebody's talk, or a song or our own recorded voice. In the same way we can
add a video clip. In this chapter we will also learn how to run presentation in an automatic mode.
Objectives
After studying this lesson, you will be able to -
revise things learnt at level B;
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• make your presentation effective;
include recorded voice (audio clip) in your presentation; include video clip or movie in your presenta
• learn to make presentation automatic; make the slide show attractive;
• learn the method of making slides.
•
•
•
1. Describing a topic by writing, with the help of pictures, graphs, and by the medium of
sounds is called PowerPoint.
2. For making Power Point (presentation), we use MS Power Point.
3. Presentation is shown with the help of a projector on a wall or a screen.
4. We can make a presentation on a subject and save it in the computer and use it again and
again, whenever required.
5. The steps involved in starting a PowerPoint are -
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6. We see two parts in Power Point screen. On the right side is the bigger part that is called
'slide' and on the left side is its smaller version.
7. Name of the Power Point file is reflected on the Title Bar. For the first time, the name is
written as 'Presentation 1'.
8. Slide is like a page in which different types of information is placed that may be text,
audio, video or a picture.
9. To make a new slide we click on the 'New Slide' button
10. To save a presentation, we can click on the buttons in the following sequence -
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4.2 We can include sound also in our presentation
We can include certain special types of sounds in our presentation like mp3, mp4, midi, au, wav
etc. These are called file extensions. These are written after the file name and from these we
come to know for what purpose the sound has been recorded.
While using an audio clip one has to take care that the copyright of the audio clip is not violated.
Film songs are usually copyright protected and we should use them with caution.
We can use copyright material only after making the payment. We can use their small clips on
symbolic basis but using full audio clip without permission may invite penalty.
(i) For adding an audio clip in a presentation, we will first open the prepared
presentation and click on the 'Insert' tab in the ribbon.
(ii) In the Media Clips option look for the speaker button where the picture of a loud
speaker can be seen. Click on its drop box.
(iii) Select second option 'Sound from Clip Organizer'. On clicking it a pane will open on
the right side in which you will find some media clips. Select the first option. We will
see its sign on the slide.
(iv) Now we will save this presentation. This way this sound will be added to our presentation.
(v) To listen to it we can run the slide show. You might remember that for this purpose
we use the F5 key.
Now when our presentation will run in slide show, we will hear the sound as well.
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Fig. 4.2: Sound in Presentation
Apart from pictures and sounds, MS Power Point gives us facility to add movies and videos
also.
To add video in our presentation we have to go through the following steps -
Now we will click on the first button (From Beginning) present on the left side of 'Start
Slide Show' group (figure 4.4). You will see first slide on full screen and the movie that we
had added. We will also hear the sound of the audio clip that we had inserted.
In the same way we can insert sound and movies in other slides as well.
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Fig. 4.3: Slide Transition
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Now we will click on 'From Beginning' button on the left side of Start Slide Show group and the
presentation will begin.
Each slide will remain on the screen for 10 seconds and then the next slide will appear. We won't
have to click the mouse.
Animation Button Automatically After Time Lapse Apply to
all Save Slide Show Button From Beginning
The transition of one slide to another can also be customized. There are different Transition
Schemes available. Select one of them. Let's select the first option by clicking on it. Now click
on 'Apply to All' button.
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Now again we will open the presentation, click on the Slide Show button on the Menu Bar, click
on 'From Beginning' present on the left side of the PowerPoint ribbon and see that the second
slide is coming by rolling over the first one. We may select any other option of our choice and get
different results.
We can decide the time taken (more or less) in this process. For this purpose we can select the
desired button like Slow, Fast or Medium. By selecting them one by one we can select the speed
that we like and save that speed in our presentation. So, we can select the option and speed of
slide transition.
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What you have learnt
Let's do it
Make a presentation and try to use different features in it.
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5
Computer Network
By now you have understood the computer very well. We find that the use of computer is
increasing very much these days. Now the use of computer has increased so much that no area
has been left untouched. Computers are being used in the areas of education, business,
technology and several other areas. These days computers are used the most by the people
seeking jobs. But for this purpose they are using internet in computers.
Now we know that the use of computers has increased in all areas. We will now learn what
things are required to join many computers with one another.
Objectives
• describe 'Network';
tell about working and utility of computer network;
•
• describe types of computer networks; tell the description of network tool; specify the advantages of net
• describe in detail the method of setting up of a computer network.
•
•
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5.1 What is a Computer Network?
Computer Network: Usually it is seen that 2-4 people get connected to one another through a
medium. There they have sharing of thoughts among them. That medium may be education,
business or employment; they get connected to form a network. Similarly when two or more
computers get connected with the help of wires, they form a network. Actually that network is
called 'Computer Network'. Many accessory tools are required to make a computer network. To
run a machine, a number of accessories linked to it are required. Similarly, to run a computer
network, a few appliances and mainly wires are required.
Today, the computer network has reached such a height all the computers of the world link to one
another through computer networks and share data or information. With the help of network, this
information reaches easily from one place to another. Now we will find out how many types of
computer networks are there.
(a) LAN (Local Area Network): In LAN (Local Area Network), computers kept in a building
or parts of multistorey building are linked to one another. It can be used for a limited
distance only. For example an office, school or a college etc.
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(b) MAN (Metropolitan Area Network): MAN or Metropolitan Area Network can work only
inside a city. We can link all the computers of a city with this network. Its coverage area is
bigger than LAN. We have channels on our T.V. managed by cable T.V. network. These
channels come at the same time in the entire city. Cable T.V. network is a sort of MAN
only.
Apart from this, MAN is used to connect different computers of an organization present in
different offices in the city.
(c) WAN (Wide Area Network): WAN or Wide Area Network is bigger than both LAN and
MAN. Internet is the best example of this network. There is no defined boundary for this
network. This network links the whole world through satellite. It is also known as www.
These days the use of WAN has increased to a great extent.
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(a) Networking Cable: Normally for networking CAT -5 or CAT -6 cable is used. They have
8 wires made of 4 pair of different colours.
(b) Connector: For networking, connectors are fixed on both sides of the cable. In the area of
computers they are called RJ -45 connectors.
(c) Modem: The main function of modem is to convert digital information to analog and
analog information to digital. Any information lying in the computer is in the digital form.
But when through internet it has to be sent through telephone line or any other medium, it
has to be changed into analog which is done by the modem.
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(d) Switch and Wi-fi: Switch is a device which plays a crucial role in making a network. One
end of the network cable is connected to the computer and the other end to the switch.
Similarly many computers are connected to one another with the help of switches.
These days we hear a lot about Wi-fi that internet works with Wi-fi. Mostly we use Wi-fi
connection on laptop. It is also used as network tool. It is a wireless system in which wires
are not used.
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What you have learnt
• Computer network is made by connecting more than one computers through special appliances.
LAN is used to connect computers kept in a building or parts of a multistorey building.
MAN network is used to connect computers kept in different offices of an organization in a city.
• WAN network is made by connecting a number of LAN and MAN networks. It is spread over the w
• To make a network, network cable, RJ-45 connector, switch and modem are required
•
•
Let's do it
Go to a cyber café and learn about Local area Network (LAN)
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6
Internet
Internet is playing an important role in every sector related to computer in today's world. Internet
is mostly used in mobiles now a day. We can book rail and air tickets with movie tickets using
internet. We can also know happenings around the world sitting at our home.
We have already read about what is internet in level B. we have also learnt how information
exchange takes place using internet. You have already learnt about opening websites, getting
information etc with opening an e-mail account and sending e-mails in detail.
Objectives
After studying this lesson, you will be able to:
Tell the meaning of internet
Know about the classification of websites
Know the utilities of internet on following subjects:
Doing video conferencing
Doing instant messaging
Doing chatting
Using social networking
Knowing about e-commerce
Know about e-governance
Understanding e-ticketing
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6.1 What is Internet?
Technically, internet is a network of networks. It also refers to connect many network groups
together. This network can be located at any place, state, country or world.
1 2 3
1. After reading the name, we know that this is the website of Indian railway.
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(a) Domain
Every website has an address on internet. For example, 203.94.243.70 but it is difficult to
remember this address. We can remember name easily. Internet also gives us the facility of
registering a website. Internet provides an address to the registered websites. We should
know that address to access the website. Internet converts this website into address. The
name of website is registered and internet provides an address. We should remember this
name only. It is known as domain. Internet converts website into address automatically.
(b) URL
URL refers to uniform resource locator. Whenever we want to search any information on
internet, we use google search engine in web browser. We can understand URL by the
given example.
If we type www.google.com in the address bar if browser to open google search engine and
press enter then google web page gets opened. However, it should be noticed that your
typed address www.google.com gets converted to http://www.google.co.in. This is known
as URL or web address. The main fact is that there is no her website of the same name in
the world.
Fig. 6.3: URL
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Intext Question 6.1
1. Fill in the blanks by choosing from the following words:
(Address, networks, web pages, international, network)
Internet is network of.
Website is made up of many.
Every website has a.
Internet connects manygroups together.
(iii) Tell any three works which are done with the help of internet?
We have already learnt many things about internet in level B. For example, we already know that
we can gather information about country, world, new techniques about agriculture, new methods
in education, treatment in hospitals using internet.
Video conferencing has now become an important and modern medium of communication.
We can see computer screens of more than one people and can have face to face
conversation using projector and television screen. Video conferencing can also be done by
using mobile.
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3. Microphone (MIC)
4. Speaker
5. Internet
6. Computer
All these tools are connected for video conferencing. However, it should also be noted that
the person with whom you want to talk should also have all these tools.
1. Video conferencing helps in talking and seeing the person even if in far away place.
2. A teacher can teach to students in different schools together. He can also monitor
their activities.
3. Many live news reports are shown in news channels using video conferencing.
4. A person can sit at home and can give job interviews. He need not visit other state or
country for his interview.
5. Video conferencing helps in treatment of patients from a doctor sitting in other
country. He can also help the doctor sitting behind the patient.
We have already known that the modern technique of sending a message is e-mail. We have
to make our e-mail id before sending mail. We should know the mail id of other person to
send the message, this is also noted that all these Id consumer can be from different domain
or with the same company.
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Instant messaging is just opposite of e-mail. It means that for sending an instant message
we need special software or messenger between two persons. This is used in mobiles.
(c) Chatting
Computer chatting refers to sending messages and receiving replies using special software.
This special software is called messenger, the message sent by messenger is received in the
screen or account of other persons at a fast pace. Chatting is an open option. It means that
the person with whom u want to chat should be online. You and your friend can read the
message written in messenger window.
(e) E-commerce
The full form of e-commerce is electronic commerce. This is a medium of business where
companies sell their products using internet.
For using e-commerce, companies make their own websites. They also paste product name
with price and its photos. The consumer can ask more details about his desired product.
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Let us now understand how e-commerce works. Suppose you want to purchase a mobile
phone, you will visit the website of the company from which you want to purchase the
phone. Then, you will choose the mobile of your choice and payment method either using
internet banking, credit card or debit card. After giving the required details your payment will
be done and mobile will soon reach your home.
Note- be cautious to purchase only from original website. Fake website can cheat you and
waste your money.
(f) e-governance
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Intext Question 6.2
1. Fill in the blanks by choosing from the following words:
(E-mail, news channels, Website, message, electronic commerce)
•
•
•
Let’s do it
Open facebook or yahoo messenger using internet either in your computer or nearby cyber cafe.
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7
Multimedia
We are living in the world where the use of technology has increased. Multimedia is also a part
of technology. Multimedia means using of more than one medium. Mostly, the use of texts,
sounds and videos etc together for a representation or expression is known as multimedia.
The first use of multimedia was newspaper which has tests, pictures and images together. Radio
only used audio broadcasting. Television was developed which used only images. Computers
were invented which included multimedia. We can now hear music on computer using
multimedia; we can see movies and pictures on computer. Further, animated pictures can be
created on computer.
Objectives
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7.1 Elements of Multimedia
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E. Input and output devices – multimedia requires a good colored monitor with 24X or
higher resolution. Other required tools are CD ROM drive, key board, mouse, colour
printer (300 DPI or more capacity), scanner (300 DPI or more), video cameras, audio and
video recorder, speaker and microphone.
Multimedia includesand.
(a) In education area – the main goal of a good teacher is to give complete knowledge about
the subject to the students, some students learn with lecture method, some with experiments
and others by audio visual technique.
Multimedia has multiple uses for a teacher because we believe what we see. We can also
understand the concept easily by seeing. For example, poem or multiple tables have to be
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repeated again and again whereas film songs based on numbers are remembered by the
child easily. Teacher can also understand his subject easily through presentation. The role
of a teacher has been reduced to a facilitator of solution provider or guide now days.
Children can also study from many multimedia tools like presentation tutorial, virtual lab,
simulation etc. On-line courses have also helped people in studying from their home.
(b) In entertainment area – children enjoy entertainment using multimedia CDs. They can play
2D, 3D, action or other games using multimedia CDs. Children face completion from their
friends in video games on computer just like cricket, football, chess etc on play ground.
Multimedia is also used in news papers. Both TV and films have increases the use of
media. Sinking of titanic in ‘titanic’ or voice or walking of dinosaurs in Jurassic park or
Indian movies like bahubali seem to be real because of multimedia.
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(c) In training area – many multinational companies spend huge amount in the training of their
employees. Earlier they used to call some experts in their companies or they send their
employees to their place. This had huge expenditure but now this work is being done in
their company using multimedia. Multimedia tools help the trainee students to evaluate
themselves using simulations; NASA trains their astronauts about flight control using
multimedia. Pilots also practice in virtual devices on computer before their real flight in
plane.
(d) In business - multimedia is maximum uses in business area. It is very important for every
business to make their concepts understood by the people.
• Multimedia is made up of two words- multi means many and media means channels.
Multimedia is the mixing of many methods. These methods or elements are text, images, audio, video,
• Graphics are an important part of multimedia. It can be used in many forms like images, charts, flow c
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• The basic elements of multimedia are audio, text, image, video and animation.
Multimedia is used in many areas like entrainment, education, training, business, marketing, fashion
•
Let’s do it
Make a presentation using text, audio, video and graphics.
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8
Internet Banking
India is a developing nation. It is said that if development is not all round (meaning it covers all
the areas), then it is not true. Nobody had ever thought that a small machine like computer will
play an important role in our development. One machine does thousands of work and has
become an important part of our life. This is natural that computer has now become important in
areas of paying electricity and water bills with education, hospital, bank, railways, business etc.
You know that computer is now used in many areas. We will know about e-banking or banking
through computer in this lesson. We all know that we have to go to many places to do many
works. For example, to deposit electricity bill we will have to go to electricity department and
stand in long time and same goes to water bill. We always think that there should be such a
facility to do these works at home. Then, stop thinking because you can do these things using e-
banking. This saves our time. It also saves us from many troubles.
Objectives
After studying this lesson, you will be able to:
explain e-banking;
name the types of e-banking;
describe the list of facilities of e-banking;
know the precautions of e-banking;
explain the contribution of e-banking in development and business;
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8.1 What is e-banking?
E-banking means electronic banking. This is also known as internet banking, this facility is
controlled by bank. The main requirement of e-banking is to have an account in the bank. Bank
provides our account online. We can do all works related to bank using this facility. We need not
to go bank for those works. These works include checking balances, fixed deposits, transferring
amount etc. The main point is that these facilities can be used even when bank is closed.
We apply for e- banking after going in our bank. There is an employee appointed in every branch
of the bank to help customers in providing help about facilities related to e-banking. We will see
the example of e-banking facility of State Bank of India in this lesson. We will talk about
internet banking also. To open e-banking website of state Bank of India, we will type
www.onlinesbi.com in the address bar. The banking website of state bank of India will be
opened. We can also choose Hindi option here. The English version of this website will look
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(i) Corporate banking - this facility is given to an institution or company. This includes one or
more than one officers of a firm, all these embers are given different corporate user ID to
control their bank account, to use e-banking we must keep the username and password
provided by our branch secret.
(ii) Retail banking - this facility is also like corporate user. Hover, it is given to a single individual.
The person has to take username and password from the bank. On case of joint account,
every account holder is given user ID.
Let us see how it is used. If we click on the option of retail user in state bank of India website
then we will see figure 8.2.
This window has many information and precautions which are supposed to be known before
using e-banking. After reading this, we will click on log in button. This will open fig. 8.3 which
will ask for username and password.
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Fig. 8.3: Login
We will write user name and password in the given section, then we will click on log in, here, we
will use an imagination user name and password. Username will be seen in correct way as
written whereas password will be seen in small dots. Don't worry, this is done for the security of
our account, nobody else can read our password even sitting besides us.
You can see the changes password in Fig. 8.3: log in.
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Now we will click on log in button, if we had filled the username and password correctly then
the account will be opened. If the input data is wrong, then we will be asked to input details
again. This will open fig. 8.4 which will show account details and other information.
(electronic banking, corporate banking, retail banking, demand draft, user ID)
We see that the details of account are presented in fig. 8.4. However, still there are some more
precautions that need to be taken. These are:
1. Register your mobile number and e mail ID with bank to know the transactions happening
in our account, if somebody steals our user ID and password, we will get the message of
information.
2. Be cautious about fishing attack who ask for account details through e mail or message,
3. We should also save our self from any e mail related to prize or lottery,
4. Install antivirus in your computer or laptop and keep it updated.
5. If you find any mail suspicious in the name of bank or institution then do not open it and
delete it soon.
2. NEFT - NEFT means national electronic fund transfer which is used to transfer money
from our account to other person, firm or institution account, for example, if we have
account in
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State Bank of India and we want to transfer amount in any account of Punjab National
Bank. This feature is used in such cases.
3. RTGS - this system also works like NEFT. The only difference is that it is related to the
transactions of huge amount. The minimum limit of RTGS is 2 lac rupees, bank also
charges some amount of RTGS which is Rs. 30 for the transaction of 5 lac rupees.
4. E- fixed deposit - this facility used to deposit some amount of our account as fixed deposit
or time deposit. We are not required to go to bank for getting a fixed deposit.
5. Demand draft - we can also apply for demand draft using e-banking, we can fill the form of
information for making demand draft online just like we fill in the form in the bank. We
can collect our draft from bank afterwards.
6. Online payment - we can pay for our shipping from online banking. It can also be used to
deposit electricity bill, water bill and also for credit card.
We should usecautiously.
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What you have learnt
• E banking has made all our works easy.
Both types of user corporate banking and retail banking can control their accounts by e-banking.
• E-banking should be done cautiously otherwise we can be cheated by fishing activities.
We can get account details by sitting at home. We can also book rail, air and bus tickets by using e-ban
• E-banking is playing an important role in the development of our business and our country.
•
•
Let’s do it
'Apply for internet banking in the nearest bank or where you have account. Learn more about internet banking fro
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9
There was a doubt in many minds that if computer comes in our country, many people will be
unemployed. Some people thought that works of many people can be done by computer alone.
This will lead to an increase in unemployment. However, the expansion and use of computer
despite its protest has increased day by day. People thought use of computers in many offices
profitable. Therefore the use of computer increased in every sector and many employment
opportunities also increases. Now a day's people can't think of living without computer. Many
computers have been made in our country. Thousand of new industries relating to computer
sector are also being established.
Objectives
After studying this lesson, you will be able to:
know the areas of job opportunities in computer sector;
tell which areas give jobs after learning computer;
learn the way to get a job using computer.
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• Banking sector - computer is used to take care of accounts of all customers in bank.
• Computer is used to keep both new and old records in safe way.
• Courts- Lawyers and judge use computer to store their records.
• Development of farming - farmers can use computer to check the quality of their crop,
correct maintenance of seeds and production of better quality of crops.
• Reading - writing work in education - the use of computer on education is a revolutionary
step. Students are doing their work like writing lesson, making lessons, collecting
information etc with the help of computer.
• Computer is used in keeping, sharing and using records in various institutions.
• Computer is playing an important role in information exchange.
• We can use computer to get any information in the world.
• Computer is used to keep records of patients in hospital.
• Computer is used to keep student records in school. A computer teacher is appointed to
make children learn about computer. A person having computer knowledge is also
appointed.
We can learn computer at any age. The only thing required is to write and read language. Some
people think that only highly educated people can learn computer but it is not. Computer is a
medium through which less educated people can earn their income. After learning computer, we
can do jobs like computer operator, cyber cage, printing press, billing clerk etc.
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Intext Question 9.1
1. Fill in the blanks by choosing the correct option:
2. Name any two means by which new can get the knowledge of job opportunities?
3. What are the facilities provided by employment exchange in searching for a job?
Let’s do it
Go to a nearby cyber café and apply for a job and know about vacant jobs.
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