Contents

Contents.............................................................................................................................................................................................. 1
Foreword............................................................................................................................................................................................. 3
1. Introduction to CMS........................................................................................................................................................................4

1.1Function introduction................................................................................................................................................................ 4

1.2 Operating environment............................................................................................................................................................ 4

2. Installation login............................................................................................................................................................................. 5

2.1Installation and operation.........................................................................................................................................................5

2.2 User login..................................................................................................................................................................................5

2.2.1 Local login.........................................................................................................................................................................5
2.2.2 Cloud login....................................................................................................................................................................... 6
3.Add device........................................................................................................................................................................................7
4. Live Preview.................................................................................................................................................................................... 8

4.1 Connection/Disconnection........................................................................................................................................................8

4.2 PTZ control................................................................................................................................................................................9

4.3 Screenshot、Recording、Split screen number...................................................................................................................... 10

4.4 intercom..................................................................................................................................................................................11
5.video playback............................................................................................................................................................................... 11

5.1 video playback........................................................................................................................................................................11

5.2 Video download......................................................................................................................................................................12

5.3 Other functions.......................................................................................................................................................................13

6.Device management...................................................................................................................................................................... 14

6.1 Add device.............................................................................................................................................................................. 14

6.2 Device information modification............................................................................................................................................ 15

6.3 remote setting........................................................................................................................................................................ 15

7. User parameter............................................................................................................................................................................. 17

7.1 Basic Settings..........................................................................................................................................................................17

7.2 advanced settings...................................................................................................................................................................18

8. More Function...............................................................................................................................................................................19

8.1 Resources management......................................................................................................................................................... 19

8.2 alarm information(only supported under cloud login)...........................................................................................................19

8.3 User management(only supported under local login)............................................................................................................20

8.4 Log query(only supported under local login)..........................................................................................................................20

9.Frequently Asked Questions..........................................................................................................................................................21

第 1 页
 Foreword

Welcome to use our products! We are very honored to get your trust.

In order to have a general understanding of our product CMS and facilitate your use, we

have specially configured this manual for you, including the function introduction, operation

steps, precautions, etc., which are essential guides for your use of this product.

Please read the instruction manual carefully before use. I believe it will be of great help to

your effective use of this product. In addition, if you have any questions during the use, please

feel free to contact us, we will be happy to serve you.

Applicable Model
This manual is for the camera monitoring system CMS.

Statement
This manual may contain areas where the product functions or operations do not match, or

where the technology is inaccurate, or a typographical error. For such problems, our company will

update the manual content according to product updates, and regularly update the hardware and

software products described in this manual. The updated content will be added to the new

version of this manual without prior notice.

The contents of this manual are for reference guidance only, and are not guaranteed to be

identical to the actual product. Please refer to the actual product.

Agreement
In order to simplify the description in this manual, make a convention:

 The camera monitoring system CMS is referred to as CMS or software for short;

 DVR, NVR, IPC, VR CAM, WIFI IPC equipment, etc., collectively referred to as equipment;

 Click for the left mouse button click, double click for the left mouse button to double click;

 Some pictures are schematic, please refer to the actual interface of the software;
 A “note” hint text may appear in this article to indicate that the operation is potentially

risky, and ignoring the text may result in errors or unpredictable results.

第 3 页
 1.Introduction to CMS
1.1Function introduction
CMS is called Camera Monitor System. It is a camera monitoring client for online
preview image, video storage, remote playback, device management, video/screen
download and other functions. It is suitable for DVR, NVR, IPC, VR CAM, Wifi IPC and
other devices.
CMS has the following characteristics:
Interface containerization processing mode: In the interface design of the client
component, the containerized processing is carefully adopted, which simplifies the
processing mode of multi-screen and single-screen switching, greatly improves the
multi-screen operation feeling, and adapts to the development trend of a
multi-screen PC.
Channelized management mode: In the client component design, channelized
management mode is added, and the traditional design mode with device as the
core subject is abandoned, which is more suitable for the development direction of
IP monitoring.

1.2 Operating environment

Operating system:Microsoft Windows7 / Windows 8 / Windows 10 (32/64 bit Chinese and

English operating system)/ OSX 10.9 or higher (64-bit Chinese and English systems)

CPU：I3/2.4GHZ or more

Memory: 4GB or more

Graphics card: integrated graphics (Intel HD 4000 and later), discrete graphics (NVIDIA

GeForce GTX 460 and later)

Note:Preview multiple video or high resolution video at the same time,

requiring higher hardware configuration and network bandwidth

第 4 页
 2. Installation login
2.1Installation and operation
 Step 1: Run the Setup.exe installation package ;

 Step 2: Select the language that your system needs to use ;

 Step 3: Read and accept the agreement ;

 Step 4: Select and determine your software installation path ;

 Step 5: After the installation is successful, immediately run and use .

2.2 User login

2.2.1 Local login

 Login: input account + password ((Figure ① ); (default account user name is

admin, password is empty)

 Forgot password: Click on the forgot password to obtain the original password
according to the illustrated instructions (Figure ②).

①Login account ②forget password

Note:
The user name for CMS local login can only use "admin" (you can create a new
user in user management after login), and the initial password is empty.
To eliminate potential security risks, please be sure to change the initial
password in time after the first login. We strongly recommend that you set a more
complex password according to the following rules: the password is more than 8
characters, including upper and lower case letters, numbers, and special characters.

第 5 页
2.2.2 Cloud login
 Login: enter the account + password on the cloud login interface to log in
successfully. The time zone for the first login will be automatically synchronized
with the computer. You can modify it in the advanced settings (Figure ①); (The
account registered through the mobile app can log in directly)
 Register an account: Click on the registered account in the cloud login interface,
enter the mobile phone number / email (if using the mobile phone number to
register, you need to add the mobile phone number area code), click OK, enter
the password and verification code and click Register now, after verification, you
can complete the registration (Figure ②).
 Forgot password: Click on the forgot password in the login interface, enter the
registered account to obtain the verification code, enter the verification code
and the new password and click OK to reset the password (Figure ③).

Note: When registering with a mailbox, please log in to the mailbox in time
and click on the received link to verify the activation. The activation period of the
mailbox is two days. If you do not activate the mailbox in time, you will not be able
to retrieve it after you forget your password!

①Login account ②Register a new account ③Retrieve password

第 6 页
 3.Add device

You can add devices to the CMS in two ways:

 Method 1: After adding the device using the mobile APP, directly log in to the
CMS using the APP account password, and you can view the device you have
added in the CMS system;
 Method 2: Please make sure that your device is equipped with a network or a
network cable, log in to the CMS, and click the add button in the upper right
corner (Figure ①):
Add IP / DDNS: manually enter the device "IP / DDNS + port + channel number +
device password", select "type" according to the actual situation of the device, the
rest of the information remains the default, click Finish to add successfully (Figure
②)

Cloud ID addition: manually enter the device "cloud ID number + channel

number + device password", select "type" according to the actual situation of the
device, the rest of the information remains the default, click Finish to add
successfully (Figure ③);
LAN search device addition: select the device management in the function bar
below the system, click the interface refresh button, wait for the device to be
searched, check the required device and click add (Figure ④); (enter the device IP /
ID to quickly find the need to add device)

①Device List add

第 7 页
 ②IP/DDNS add ③Cloud ID add

④LAN add

4. Live Preview
4.1 Connection/Disconnection
After the device is added successfully, you can find your device in the device list
on the right side of the interface (Figure ①):
Connect: Click the play button after selecting the device / channel to connect
the device to view the video;
Disconnect: After selecting the device / channel that is playing video, click the
stop button to disconnect;

Note:
1. Poor computer performance configuration will directly affect the
smoothness of the preview video, it is recommended that the number of channels
connected to the device be increased gradually from less;
2. The device list style defaults to the graphic style. You can modify the tree
style in the user parameters (Figure ② ). After the modification, connect and
disconnect the video by double-clicking the device / channel or right-click to select

第 8 页
the connect and disconnect the video.

①graph style ②tree style

4.2 PTZ control

Click the PTZ Control column on the right side of the interface to call the PTZ
function button:
Zoom / focal length / iris / preset position:
PTZ: Click the PTZ direction arrow to control the camera direction and adjust the
monitoring area;
Cruise: Click the "A" cruise button to perform the picture cruise operation;
PTZ speed grade: Click the speed grade button to pop up the PTZ speed grade
selection box (the default grade is 6);
Zoom, focus: can change the camera's magnification, focal length and other
functional parameters;
Preset position: You can set the frequently viewed position as a preset position,
enter the preset number (0-255), click Set, when the lens moves to another position,
enter the number you set, click to call, the camera will automatically adjust to the
corresponding preset position.

Note: Only PTZ devices (such as PTZ dome cameras) support PTZ control

第 9 页
functions.

①PTZ control

4.3 Screenshot、Recording、Split screen number

Screenshot: Click the screenshot button on the toolbar to perform screenshot

operation;
Recording: Click the recording button on the toolbar to enter the video
recording state, click the video button again to complete the video recording;
Split screen number: the client provides 1/4/9/16/25/36/49/64 eight kinds of split
screens can be switched at will Increased until reaching the 64-split screen.

Note:
1. When the network is interrupted and the video is not loaded, the
screenshot recording operation will fail to save the file;
2. When recording, the channel will switch sharpness and the recording will
stop.

第 10 页
 ①tool bar

4.4 Intercom
After the device video is successfully loaded, click the intercom button in the
lower right corner to initiate intercom to the device. After successful initiation, you
can use the left mouse button to hold the connect button to start intercom. Click the
hang up button to exit intercom. The device corresponding to the currently selected
window will automatically close the current intercom when switching windows.

①intercom

5.video playback
5.1 video playback
Steps for playback and retrieving video:
 Step 1: Click the video playback button on the toolbar to enter the video
playback interface;
 Step 2: Select the device and channel to be played back on the right side of the
interface (Figure ①);
 Step 3: Select the recording type and playback date (Figure ② , Figure ③ );

第 11 页
 (Record types include: all types, motion detection, timing detection, alarm
detection, manual detection, if you do not select the recording type All types are
selected by default)
 Step 4: click the search button to start searching video (Figure ③);

Note: The online status of the device channel will directly affect the retrieval
results. Before the video retrieval, make sure that the device is online.

①Device channel ②Type of recording ③Select Date

5.2 Video download

Video download steps:

 Step 1: Wait for the device to retrieve the video;
 Step 2: Click the download button in the lower right corner of the interface to
pop up a download resource pop-up window;
 Step 3: You can choose to download batches or download videos within a certain
period of time (Figure ①);
Batch download: Within the allowed time range of the retrieved video, enter
the time period to be downloaded on the start time + end time according to your
needs, and click bulk download;
Single time period download: Select the time period video you need to
download from the download resources, click the download button on the right.

第 12 页
 ①Video download

5.3 Other functions

Playback time line: adjust the time scale, drag the cursor on the time axis to the
corresponding time to view the video in this time period, the color block color on the
time line corresponds to the type of video you retrieved, you can use the mouse
wheel Zoom the time axis (Figure ①);

①时间轴

Playback control: video playback supports playback / pause / stop operation,

after selecting the playback video screen, click the corresponding button

" ”to operate（Figue ②）;

Video synchronization: When there are multiple channels playing video, if you
need to view the video of multiple channels at the same time, you can check the

video synchronization button " ", and then adjust the cursor on the timeline or
use the timing playback function to locate to your needs at the point in time, you can
achieve video synchronization (Figure ② ); (Note: the synchronization of the
channels with different video playback dates of the video synchronization function
will not take effect and the recording time of each channel will not take effect if it
does not have the same period.)

第 13 页
 Timed playback: Click the timed playback button " ", enter the time point
of the video to be viewed in the pop-up time box, and click play immediately (Figure
④)

Time scale adjustment: No setting in the setup wizard during installation. The
playback time line scale will default to 60 minutes. During video playback, you can
also click ‘zoom out’ or ‘zoom in’ to modify the scale value (Figure ③).

②Playback toolbar ③Time line scale zoom

④Timed Playback

6.Device management
6.1 Add and remove device
Add device: The process of adding a device in the device management is the
same as the operation process in the third step of adding a device, you can go
directly to view it.
Delete and clear the device: In the device management interface, select the
device to be deleted, and click the delete button on the right side of the interface to
complete the deletion. ).

第 14 页
 ①Delete and clear the device

6.2 Device information modification

Device information modification: Under the device management or preview
interface, select the device and click Modify to modify the device related information
(Figure ②);
Add group: After selecting a group in the device management interface, click
the Add Channel button to pop up the Select Channel dialog box, click Create Group,
select the desired device channel, and click Import to select and add it (Figure ③).

②Device information modification ③ Add group

6.3 Remote setting

Setting steps: When the device is online, select the device on the device
management interface and click Set or right-click on the device list to select the
remote setting (Figure ①, ②);

第 15 页
 Description of remote setting function:
Device information: content includes device model, device ID, OEM serial
number, firmware version (provided to check for updates);
Function settings: audio, prompt sound, prompt language and display mode,
video screen inversion, video volume, device volume, and clarity can be set on it
during configuration；
Alarm settings: The content includes motion detection, motion detection beep,
motion detection sensitivity, motion detection duration, humanoid detection,
humanoid detection sensitivity, humanoid frame, face detection, face frame,
detection Area settings, alarm period settings (humanoid detection, face detection,
and detection area settings will only be displayed if supported by the device);
TF card settings: TF card status, available / total capacity, TF card format
function.
Time setting: time synchronization, daylight saving time, time zone, date format
settings can be performed;
Time recording: After turning on the time recording function, you can add or
delete the recording schedule. In the schedule, the device will record;
Privacy area: You can add/delete privacy areas (up to four), and you can change
the location, size, and color of the added area;
Network settings: change the device connection WiFi or refresh the device WiFi
list;
Password setting: display the user name and password (the password is in
cipher text), and the password can be changed;
Restart the camera: After clicking to restart the camera, the remote settings will
be automatically closed, waiting for the device to restart;

第 16 页
 ①Device management ②Right click Device List ③ remote setting

7. User parameter
7.1 Basic Settings
Split screen number ： The selected split screen number is displayed after the
re-login, and the CMS provides split screen 1/4/6/8/9/16/25/36/49 nine forms of
choice.
Display language ： CMS currently defaults to 9 display languages, such as
Simplified Chinese and English. When you choose to log in again, you will switch to
the corresponding language.
Login Method ： The cloud login mode is online. You need to connect to the
external network when you log in. The local login does not have this hard
requirement.
List style：The list style includes tree shape and graphics. The replacement is only
the real-time preview interface and the display of the device list under the playback
interface. The device list under other interfaces is unified into the tree list style.
Path modification：
1.Screenshot path: The screenshot file is saved in the snapshot folder by default,
and can be saved in other paths according to its own needs.
2.Local recording path: The local recording file is saved in the record folder by
default, and can be saved in other paths according to its own needs.
3.Video download path: The files downloaded by the playback video are saved
in the video_download folder by default, and can be saved in other paths according
to their needs.
Preview sync time ： Check the time when the device is previewed and the
computer will be automatically synchronized (only ipc is supported)

第 17 页
 ① Basic Settings

7.2 advanced settings

Time zone setting：The local time zone can be selected according to the actual
situation.
Automatic lock ： Check the auto lock and enter the integer in minutes in the
time frame. If no operation is performed on the CMS within the time of the input,
the CMS will automatically lock.
Automatically connect video：After logging in to the auto-connect video, log in to
the CMS and automatically connect to the device added to the device list. The
number of connected channels is the number of split screens in the basic settings.

②advanced settings

Note: After modifying the settings, click "Complete", you need to log in again
to take effect.

第 18 页
 8. More Function

8.1 Resources management

Screenshots, videos and downloaded files are saved under the resource
management function item:
1. Select the file type (screenshot or video) to be viewed, determine the start
time and end time, and click search to view the screenshot or video file within the
date. The end time must be later than the start time;
2. After selecting a screenshot or video, right-click to view the resource
information to view the resource size, resolution, device name, channel to which it
belongs, screenshot recording time, and save location.

8.2 alarm information(only supported under cloud login)

You can view the alarm information of all devices on the current page, and you can
filter the time and date of the alarm information in the upper right corner (Figure
①).

Figure ①

第 19 页
8.3 User management(only supported under local login)
New User: Click New User, enter the user name (required) + note name
(optional), and click OK;
Modify permissions: The default permissions include screenshots, recordings,
PTZ settings, video playback, and remote download. Click Modify, check the
permissions and devices / channels that need to be given to the newly created user,
and click OK to complete the modification;
Other functions:
1. Clear password: If the login password of the new user is forgotten, you can
clear the password by directly operating the new user, and the internal setting data
can be retained;
2. Modify remarks: add remarks, replace remarks or delete remarks, enter the
operation of modifying remarks;
3. Delete user: If you feel that the newly created user is unnecessary, click
Delete User to delete the user.

②New User ③Modify permissions ④Modify user

8.4 Log query(only supported under local login)

Inquire：Confirm ‘start time + end time’，Confirm ‘log type’ (including: alarm log,login
log, operation log)，Selected area ，Click to query

第 20 页
 ⑤Log query

9.Frequently Asked Questions

Question one：After installation, open the CMS and display "Cannot load plugin"?
Answer one：
1.Please confirm whether the installation path uses Chinese when installing, and the
plugin is temporarily not compatible with Chinese path.
2.After confirming the non-Chinese path, if the problem persists, you can contact
technical support for assistance.

Question two：After connecting multiple channels of video (more than 30 channels),

videos stop for a few seconds , all channels are automatically disconnected into the
black screen. The device connected again has no response. Do we need to restart the
CMS?
Answer two：The new version of CMS3.0.1 runs with higher memory. If you connect
many channels by the lower configuration computer, the computer system will run
out of memory, causing the CMS to run abnormally. If the computer configuration is
slightly lower, it is recommended not to connect too many channels. The
optimization work has been planned for this situation.

Question three ： When CMS is installed on the OSX system, it displays "File is
corrupted" or "Unable to open" when it is opened?

第 21 页
Answer three：
1.Open "System Settings" → "Security and Privacy" → "Allow applications to be
downloaded in the following location", check "any source" (applies to versions prior
to OSX10.12.X);
2.Open "Terminal", enter the string "sudo spctl --master-disable", press the "Enter"
key, enter the sudo password (applicable to versions after OSX10.12.X). If the above
method still does not work, please contact us to help you solve it.

Question four：After starting a window and flashing, it will not start or XP will appear.
Open the software to indicate 0a00000000 memory referenced by 0x00000000
instruction. The memory cannot be 'written'.
Answer four：Large probability video card driver problem, update the graphics card
driver can solve

Question five：It shows mfc100u.dll lost when opening computer

Answer five：Install VC++2010 library to solve the problem

第 22 页