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    Professional CV Kausar - 20240318 - 111053 - 0000

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    kausarnadeemsayed
    The document provides a summary of Kausar Sayed's professional experience and qualifications. Kausar has over 5 years of experience in customer service and sales roles. She has a proven track record of exceeding targets and strengthening client relationships through her commitment to excellent customer service and identifying upselling opportunities. Kausar is eager to leverage her skills and passion for exceptional customer service to make an impactful contribution to a new team.

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    Professional CV Kausar - 20240318 - 111053 - 0000

    Uploaded by

    kausarnadeemsayed
    59 views2 pages
    The document provides a summary of Kausar Sayed's professional experience and qualifications. Kausar has over 5 years of experience in customer service and sales roles. She has a proven track record of exceeding targets and strengthening client relationships through her commitment to excellent customer service and identifying upselling opportunities. Kausar is eager to leverage her skills and passion for exceptional customer service to make an impactful contribution to a new team.

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    Professional CV Kausar_20240318_111053_0000

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    The document provides a summary of Kausar Sayed's professional experience and qualifications. Kausar has over 5 years of experience in customer service and sales roles. She has a proven track record of exceeding targets and strengthening client relationships through her commitment to excellent customer service and identifying upselling opportunities. Kausar is eager to leverage her skills and passion for exceptional customer service to make an impactful contribution to a new team.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    59 views2 pages

    Professional CV Kausar - 20240318 - 111053 - 0000

    Uploaded by

    kausarnadeemsayed
    The document provides a summary of Kausar Sayed's professional experience and qualifications. Kausar has over 5 years of experience in customer service and sales roles. She has a proven track record of exceeding targets and strengthening client relationships through her commitment to excellent customer service and identifying upselling opportunities. Kausar is eager to leverage her skills and passion for exceptional customer service to make an impactful contribution to a new team.

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    KAUSAR SAYED

    CUSTOMER SERVICE/
    SALES REPRESENTATIVE

    Profile Summary

    Experienced Customer Service Agent and Sales Representative with a proven track record of excellence spanning 5 years.
    Adept at seamlessly transitioning between roles, I excel in delighting customers with impeccable service while also driving
    revenue growth through strategic sales initiatives. My unwavering commitment to problem-solving, empathetic communication,
    and a customer-centric approach has consistently exceeded targets and strengthened client relationships. In-depth product
    knowledge and a keen understanding of customer needs allow me to identify upselling opportunities effortlessly. Eager to
    leverage my skills, versatility, and passion for exceptional service to make an impactful contribution to your team's success.

    +91 9372780718 EXPERTISE


    kausarnadeemsayed@gmail.com
    Andheri East, Mumbai Customer Service
    Time Management
    Multitasking
    EDUCATION Quick Learner
    Problem Solving
    Bachelor of Commerce Strong Communication
    Sinhgad College of Commerce Computer Literacy
    2018 - 2021

    LANGUAGE INTERESTS

    English Fitness
    Hindi Sports
    Urdu

    Work Experience

    Senior Customer Service Agent


    Jan 2023- October 2023
    Firstsource Solutions LImited l Mumbai, India

    At Xfinity, distinguished tenure involved resolving global customer inquiries for internet, cable, and voice
    services. Commitment to top-notch customer service and effective upselling consistently exceeded sales
    targets, contributing significantly to revenue growth. Operating in a dynamic environment, a deep understanding
    of Xfinity's offerings allowed for tailored recommendations, balancing customer satisfaction with sales
    objectives. The role contributed to Xfinity's international acclaim through exceptional service and effective
    upselling, emphasizing commitment to excellence and strong problem-solving skills in this challenging and
    rewarding position.
    Customer Service Agent Level 2 (6 Months FIFA Project)
    June 2022 - December 2022
    Qatar Airways l Doha, Qatar
    Experienced Qatar Airways team member, committed to delivering exceptional customer service within the
    bustling airport environment. Proficient in addressing passenger needs promptly and professionally, while
    consistently upholding the airline's prestigious global brand image. Responsibilities spanned from facilitating
    check-in procedures to offering guidance on airport amenities, all aimed at ensuring passenger satisfaction and
    comfort. My dedication to excellence played a pivotal role in Qatar Airways' continued success as a prominent
    international carrier, consistently exceeding customer expectations and upholding the brand's integrity in a
    challenging and dynamic setting.

    I hereby declare that all the information provided in this resume is true and accurate to the best of my knowledge. I
    understand that any false statements or omissions may disqualify me from consideration for employment. I
    authorize the verification of all the details mentioned herein.

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