Virtusa Healthcare LifeSciences Overview 2021

BROCHURE
Healthcare and
Life Sciences
Building resilience with digital transformation
in the new normal
In the new normal, it’s imperative for the healthcare and life sciences industry to make a shift
from volume to value and focus on understanding what drives an engaged consumer in order
to succeed. Consumers expect higher transparency, ease of use, greater accessibility, and
responsiveness from the healthcare and life sciences ecosystem. Therefore, building a culture
of innovation to capitalize on trending, customer-focused capabilities such as telehealth, data
interoperability, secure platforms, and advanced healthcare solutions are some of the new
priorities that the industry must address.
As technology pushes the boundary, so does Virtusa, by pioneering solutions that address the
changing needs of payers, providers, medical device manufacturers, pharmaceuticals, and
government organizations. Reason why leading healthcare and life sciences organizations,
industry analysts, and awards organizations have recognized us for our exceptional quality in
digital engineering and transformational IT capabilities.
2 Copyright © 2020 Virtusa Corporation. All Rights Reserved.

We work with
8 of the top 10 Over 100 6 of the top 15 10 of the top 25

US Healthcare Hospital Systems Pharmaceutical Medical Device
Insurers Companies and Distributors
Segments we serve
Providers: Our core capabilities in data, analytics, AI, and the cloud assist healthcare
providers establish connections across their ecosystem to drive smarter health outcomes.
Payers: We work with the largest global payers to navigate through industry disruption and
deliver on their vision for enterprise transformations, digital health innovations, and improve
care delivery.
Pharmaceutical: We support the adoption of key technologies for robust reporting,

predictive data & analytics, and help switch to integrated risk-based monitoring across the
clinical continuum.
Medical devices: We help medical device manufacturers accelerate time-to-market, scale-

up delivery, and reduce risks. We also optimize the care delivery lifecycle by modernizing
legacy processes.

And we have delivered
Payers Providers Life Sciences
• Developing and managing the • Enabled a leading US • Developed and implemented

world’s largest payer contact provider to predict a Digital Surgical Platform
centers commercial sales with for top three orthopedics
advanced Machine Learning companies
• Built the largest claims
forecasting
platform in the world; • Modernized end-to-end
transforming the claims • Built an innovation, AI and home based renal care
processing platform for the analytics-driven Digital Health platform for a top medical
largest national blues payer Platform for a global provider device company in the US
• Implemented the Robotics • Implemented modernization • Shortened clinical trial

CoE across the value chain at and globalization of AI-driven duration by 25% by
4 of top 8 payers in the US analytics products for a top modernizing data hubs.
US provider Thereby, reducing total
cost of ownership for top
10 global pharmaceutical
company
How we have helped our clients?
70% faster provider onboarding 20% reduction in Average Handling

with integrated Salesforce-Pega Time (AHT) for a leading US health
PLM solution insurance provider
Virtusa deployed the integrated Salesforce- Virtusa implemented Recon, Refactor, Replatform
Pega PLM Solution, for a leading US-based care (Triple R) methodology to upgrade the Pega
service provider to optimize the legacy CRM platform and re-engineer the legacy applications,
platform and accelerated onboarding process and deliver 25% higher operational efficiency.
and timelines by 70%.
Transforming healthcare and data Enabled BYOD initiative for over

analytics to synergize with human 35,000 contractors for a top 5
intuition pharmaceutical firm
Virtusa partnered with a leading healthcare software Virtusa worked with the client to integrate and
and data analytics company to modernize a legacy optimize its application portfolio with Amazon
application, leveraging our digital engineering, Workspaces. It also included creating system
leading edge visualization technologies and data images and automating image management
architectures capabilities. and optimization.

We help our clients restructure their business
models to become resilient
Virtusa’s healthcare and life sciences practice is dedicated to help organizations rethink
customer engagement to be patient-centric, reshape global supply chains to be cost-effective,
and restructure customers’ business goals to achieve higher ROI.
Enhance patient/member/provider experience: Virtusa harnesses intuitive and

configurable workflows for payer-member/provider communication across channels to increase
operational efficiency. Powered by ML and NLP features, our solutions, such as Reimagining Omni-
Channel Experience can help the payer-provider ecosystem automate data ingestion and control
the flow of information efficiently.
Increase utilization of data: Virtusa facilitates strategic, tactical, and operational

decision-making for clients by building an ecosystem to transform raw data into actionable insights
with data governance, visualization, data exploratory analysis, and data platform modernization.
Drive efficiency through intelligent automation: Virtusa is positioned as a

leader in Digital Process Automation (DPA) service with conduit framework, smart investigation,
Triple R solution, Pega-based Know Your Customer (KYC) unified platform, and logistics
decisioning solution.
Cloud platform modernization: Virtusa brings its engineering expertise in cloud

transformation to provide an array of services – such as, digital infrastructure, analytics and
intelligence, customer experience, applications, DevOps, and security – to help companies build
the digital enterprise of tomorrow.
Accelerate business outcomes with smart solutions: Virtusa enables clients

to achieve their varied business goals with smart solutions, such as vLife™, Provider Lifecycle
Management, Pega Smart Claims Engine, InsightsToCare, Payers Analytics, and Appeals &
Grievances Processing.

Partnerships
In the media
Virtusa and Mareana Partner With COVID-19 Lingering, Virtusa Joins Stanford
to Optimize Supply Chains in Virtusa and Modjoul Partner Artificial Intelligence
Life Sciences. to Get America Back to Laboratory as Affiliate.
Work Safely.
Read more Read more
Read more
Awards and recognition
Virtusa Wins 2020 Pega Partner Award for Excellence in Digital Transformation
Virtusa Achieves AWS End User Computing Competency Status
Virtusa Named SIIA CODiE Award Finalist for Best Healthcare Technology Solution
Virtusa Achieves HITRUST CSF® Certification to Manage Risk, Improve Security Posture,
and Meet Compliance Requirements
Everest Group Recognizes Virtusa as a Major Contender in its Medical Devices Digital
Services PEAK Matrix® Assessment

About Virtusa
19 50+ 22,000+ 220+ $1.31 B Public

Countries Offices World-class professionals Active clients FY20 revenue NASDAQ: VRTU
Digital engineering leader for 25 years based in Boston
Virtusa is an APN Premier Consulting Partner and holds AWS Competencies in Data &
Analytics, Migration, DevOps, Financial Services, and Life Sciences.
Virtusa Corporation (NASDAQ GS: VRTU) is a global provider of digital business strategy,
digital engineering, and information technology (IT) services and solutions that help
clients change, disrupt, and unlock new value through innovation engineering. Virtusa
serves Global 2000 companies in Banking, Financial Services, Insurance, Healthcare,
Communications, Media, Entertainment, Travel, Manufacturing, and Technology.
Virtusa helps clients grow their business with innovative products and services that
create operational efficiency using digital labor, future-proof operational and IT platforms,
and rationalization and modernization of IT applications infrastructure. This is achieved
through a unique approach blending deep contextual expertise, empowered agile
teams, and measurably better engineering to create holistic solutions that drive business
forward at unparalleled velocity enabled by a culture of cooperative disruption.
For more information, please email

marketing@virtusa.com

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BROCHURE

2 Copyright © 2020 Virtusa Corporation. All Rights Reserved.

8 of the top 10 Over 100 6 of the top 15 10 of the top 25

Pharmaceutical: We support the adoption of key technologies for robust reporting,

Medical devices: We help medical device manufacturers accelerate time-to-market, scale-

3 Copyright © 2020 Virtusa Corporation. All Rights Reserved.

Payers Providers Life Sciences

• Developing and managing the • Enabled a leading US • Developed and implemented

• Implemented the Robotics • Implemented modernization • Shortened clinical trial

How we have helped our clients?

70% faster provider onboarding 20% reduction in Average Handling

Transforming healthcare and data Enabled BYOD initiative for over

4 Copyright © 2020 Virtusa Corporation. All Rights Reserved.

Enhance patient/member/provider experience: Virtusa harnesses intuitive and

Increase utilization of data: Virtusa facilitates strategic, tactical, and operational

Drive efficiency through intelligent automation: Virtusa is positioned as a

Cloud platform modernization: Virtusa brings its engineering expertise in cloud

Accelerate business outcomes with smart solutions: Virtusa enables clients

5 Copyright © 2020 Virtusa Corporation. All Rights Reserved.

Awards and recognition

Virtusa Achieves AWS End User Computing Competency Status

6 Copyright © 2020 Virtusa Corporation. All Rights Reserved.

19 50+ 22,000+ 220+ $1.31 B Public

Digital engineering leader for 25 years based in Boston

For more information, please email

7 Copyright © 2020 Virtusa Corporation. All Rights Reserved.

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