Arcube Quick Installation Guide V1.

03

ARCUBE
MONOBLOCK LIFT CONTROL UNIT

QUICK INSTALLATION GUIDE

Arcube Quick Installation Guide V1.03

Publisher Arkel Elektrik Elektronik San. ve Tic. A.Ş.

Eyüp Sultan Mah. Şah Cihan Cad. No:69 Sancaktepe/Istanbul 34885 TURKIYE
Tel: (+90 216) 540 03 10-11-12
Fax: (+90 216) 540 03 09
E-mail: info@arkel.com.tr
www.arkel.com.tr
Date of issue 05.2023

Document version V1.03

This document has been created to be a guide for Arkel customers. Reproduction, transfer, distribution or storage of part or all
of the contents in this document in any form without the prior written permission of Arkel is prohibited. Arkel reserves the right
to make changes and improvements to any of the products described in this document without prior notice.

Arkel is not responsible for those mistakes that may be found in this manual and for the damages that they may cause.
Arcube Quick Installation Guide V1.03

CONTENTS
FIGURE LIST .............................................................................................................................................................................. 4
1. ARCUBE MOUNTING .................................................................................................................................................... 5
2. CONNECTIONS ............................................................................................................................................................... 5
2.1. BRAKE RESISTOR CONNECTIONS ............................................................................................................................................ 5
2.2. MOTOR PHASES AND PTC CONNECTIONS .............................................................................................................................. 5
2.3. MECHANICAL BRAKE CONNECTIONS ..................................................................................................................................... 5
2.3.1. Asynchronous motor brake connections ................................................................................................................................. 5
2.3.2. Synchronous motor brake connections ................................................................................................................................... 5
2.4. ENCODER CONNECTIONS ........................................................................................................................................................ 6
2.4.1. Asynchronous motor encoder connections ............................................................................................................................. 6
2.4.2. Synchronous motor encoder connections................................................................................................................................ 6
2.5. MOTOR FAN CONNECTION ..................................................................................................................................................... 6
2.6. BATTERY PACK CONNECTION (IF NECESSARY) ...................................................................................................................... 6
2.7. UPS CONNECTION .................................................................................................................................................................. 6
3. MENU ................................................................................................................................................................................ 6
4. AUTO TUNING ................................................................................................................................................................ 6
4.1. AUTO TUNING PREPARATION ................................................................................................................................................. 6
4.1.1. Car top and pit inspection not connected ................................................................................................................................ 6
4.1.2. Car top and pit inspection connected ...................................................................................................................................... 7
4.2. AUTO TUNING PARAMETER SETTINGS .................................................................................................................................... 7
4.2.1. Operation mode ...................................................................................................................................................................... 7
4.2.2. Motor type .............................................................................................................................................................................. 7
4.2.3. Motor control type .................................................................................................................................................................. 7
4.2.4. Nominal car speed .................................................................................................................................................................. 7
4.2.5. Motor rpm............................................................................................................................................................................... 8
4.2.6. Motor frequency ..................................................................................................................................................................... 8
4.2.7. Motor current .......................................................................................................................................................................... 8
4.2.8. Motor voltage ......................................................................................................................................................................... 8
4.2.9. Motor direction ....................................................................................................................................................................... 8
4.2.10. High speed [Vmax] ................................................................................................................................................................. 8
4.2.11. Shaft position system .............................................................................................................................................................. 8
4.2.12. Number of floors .................................................................................................................................................................... 8
4.2.13. Start auto-tune......................................................................................................................................................................... 8
4.3. PERFORMING AUTO TUNING ................................................................................................................................................... 8
5. PREPARATIONS FOR NORMAL OPERATION ........................................................................................................ 9
6. SHAFT LEARNING AND TEST DRIVE .................................................................................................................... 10
7. CALL SETTINGS........................................................................................................................................................... 11
7.1. CAR CALLS ........................................................................................................................................................................... 11
7.1.1. FX-Cube settings .................................................................................................................................................................. 11
7.2. LANDING CALLS ................................................................................................................................................................... 11
7.2.1. Serial installation .................................................................................................................................................................. 11
7.2.2. Parallel installation ............................................................................................................................................................... 12
8. SOFTWARE UPDATE .................................................................................................................................................. 12
9. ARCUBE PERIPHERALS ............................................................................................................................................ 13
9.1. FX-CUBE .............................................................................................................................................................................. 13
9.2. MSP-16_EXP ....................................................................................................................................................................... 13
9.3. ENCA .................................................................................................................................................................................. 13
9.4. ENCI .................................................................................................................................................................................... 13
9.5. BC-BUT............................................................................................................................................................................... 13
9.6. BC-D2X ............................................................................................................................................................................... 13
9.7. BC-D3X ............................................................................................................................................................................... 13
9.8. BC-LCD10555..................................................................................................................................................................... 13
9.9. FX-CUBE-S .......................................................................................................................................................................... 13
9.10. CPC ...................................................................................................................................................................................... 13
9.11. IO-0210 ................................................................................................................................................................................ 13
10. GENERAL DESCRIPTIONS ........................................................................................................................................ 13
10.1. CLEARING OF PERMANENT ERRORS ..................................................................................................................................... 13
10.2. BYPASS SOCKET ................................................................................................................................................................... 13
10.3. INSPECTION HAND TERMINALS ............................................................................................................................................ 13
10.4. BACK TO NORMAL OPERATION FROM PIT INSPECTION ......................................................................................................... 14
11. ERROR CODES, POSSIBLE REASONS AND SOLUTIONS................................................................................... 14
Arcube Quick Installation Guide V1.03

FIGURE LIST
FIGURE 1 ARCUBE MECHANICAL SIZE ................................................................................................................................ 5
FIGURE 2 BRAKE RESISTOR AND BATTERY PACK SIZE (*) ............................................................................................. 5
FIGURE 3 MENU .......................................................................................................................................................................... 6
FIGURE 4 REQUIRED BRIDGING WHEN THE CAR TOP AND PIT INSPECTION NOT CONNECTED ........................... 6
FIGURE 5 REQUIRED BRIDGING WHEN THE CAR TOP AND PIT INSPECTION CONNECTED .................................... 7
FIGURE 6 RECALL TERMINAL ................................................................................................................................................ 7
FIGURE 7 INSTALLATION OF BOTTOM ROUND MAGNETS FOR SKSR1 ........................................................................ 9
FIGURE 8 INSTALLATION OF TOP ROUND MAGNETS FOR SKSR2 ................................................................................. 9
FIGURE 9 INSTALLATION OF MAGNETS FOR SML1-SML2 DOOR ZONE SENSORS ..................................................... 9
FIGURE 10 SHAFT LEARNING SCREEN ............................................................................................................................... 10
FIGURE 11 CAR CALL SCREEN.............................................................................................................................................. 11
FIGURE 12 LOP LEARNING ENABLED ................................................................................................................................. 11
FIGURE 13 LOP LEARNING DISABLED ................................................................................................................................ 12
FIGURE 14 LEARNED LOP SCREEN ...................................................................................................................................... 12
FIGURE 15 BYPASS SOCKET .................................................................................................................................................. 13
Arcube Quick Installation Guide V1.03

1. Arcube Mounting
Mount Arcube monoblock unit, brake resistor, battery pack and UPS (If required).

Figure 1 Arcube Mechanical Size

Figure 2 Brake Resistor and Battery Pack Size (*)

* These sizes are valid only if they are supplied by ARKEL.

2. Connections 2.3. Mechanical Brake Connections

Make connections of motor supply, motor PTC, brakes and 2.3.1. Asynchronous motor brake connections
their checkback contacts, motor fan, encoder, brake resistor
and battery pack with UPS (If required).
2.1. Brake Resistor Connections

2.3.2. Synchronous motor brake connections

2.2. Motor Phases and PTC Connections

Arcube Quick Installation Guide V1.03

2.4. Encoder Connections 3. Menu

2.4.1. Asynchronous motor encoder connections When the system is energized, Arcube screen on the motor
driver will be displayed. In order to enter the menu
YELLOW button “ENT”, to exit from the menu RED
button “ESC” are used. You can scroll through parameters
with “UP”, “DOWN” buttons. As you are on the parameter
you wanted to enter inside, after pressing “ENT” button,
you can go to the different values and options in the
parameter by using “UP”, “DOWN” buttons.

2.4.2. Synchronous motor encoder connections

Figure 3 Menu

4. Auto Tuning
Before the lift is run, auto tuning process must be
performed. The characteristic of motor is learned during the
auto tuning process. Since the auto tuning is performed with
hand terminal, recall hand terminal key should be activated.
Arcube unit should be energized for performing of auto
tuning.
Connect the mains supply of unit. (L1, L2, L3, N, PE)
4.1. Auto Tuning Preparation
2.5. Motor Fan Connection While performing autotune, the required bridging will be
different depending on if car top and pit inspection is
connected in the system or not. Therefore, it is so important
to choose the correct parameter from the menu.
“OPERATION MODE” parameter under “QUICK
INSTALLATION” must be definitely set correctly.
4.1.1. Car top and pit inspection not connected
2.6. Battery Pack Connection (If necessary) In the first installation, if the auto tuning is performed as
“car top and pit inspection not connected”, from the
parameter; “OPERATION MODE” “INSTALLATION
MODE” “WITHOUT INSPECT BOX” must be chosen.
In the case of wrong choice, Arcube would not
communicate with Fx-Cube board and raise an error. The
required safety circuit bridging must be as shown in Figure
4.
2.7. UPS Connection
If you do not have UPS, you must bridge connectors U-LI
with U-LO and U-NI with U-NO using with suitable cables.
Otherwise you cannot run the system.

Figure 4 Required bridging when the car top and pit

* For BL1-BL2, look at your distribution panel. inspection not connected
Arcube Quick Installation Guide V1.03

4.1.2. Car top and pit inspection connected

If the auto tuning is performed as “car top and pit inspection
connected”, from the parameter; “OPERATION MODE”
“INSTALLATION MODE” “WITH INSPECTION
BOX” must be chosen. The choice of this parameter is
important. If it is set wrongly, 817, 818, 868 and 869 signals
will be ignored by Arcube. The required safety circuit
bridging must be as shown in Figure 5.
There must not be bridge between 119B-120 and 111-113.
In this step, if it is assumed that the doors are not mounted,
only the doors (120-130-135-140) will be bridged.

4.2.2. Motor type

Motor type must be chosen correctly as asynchronous or
synchronous.

Figure 5 Required bridging when the car top and pit

inspection connected
The bridging should be only done during the first
installation. After the car top and pit inspection
terminals are connected, the bridges must be removed!
4.2. Auto Tuning Parameter Settings
Take the lift to recall mode by switching the recall key
(SEE) to “1” position in the recall terminal located in the
control panel. In this step, the motor can be moved by up 4.2.3. Motor control type
and down buttons (SEEU, SEED). Motor control type must be chosen correctly as open loop
or closed loop.

Figure 6 Recall terminal

After making the system prepared to auto tuning, the
required parametric settings must be done on LCD screen.
Turn on all the fuses on Arcube, then turn on “SMP” switch
over the distribution panel.
*Only closed loop option exists for the synchronous motors.
After the screen is displayed, press “ENT” button in order
to enter the menu. When you see “QUICK 4.2.4. Nominal car speed
INSTALLATION” screen, press “ENT” button one more This is the speed value what motor label shows.
time and set the parameters as shown below step by step
according to your system.
4.2.1. Operation mode
This should be chosen correctly depending on if the car top
and pit inspection terminal is connected or not.
Arcube Quick Installation Guide V1.03

4.2.5. Motor rpm 4.2.10. High speed [Vmax]

Motor revolution per minute (rpm) value must be entered This is the parameter which sets the max. speed the car
correctly as shown in the motor label. moves. The value of this parameter should be maximum
what the nominal motor speed is.

4.2.6. Motor frequency

Motor frequency value must be entered correctly as shown 4.2.11. Shaft position system
in the motor label. Shaft positioning system must be entered here correctly.

4.2.7. Motor current

Motor current value must be entered correctly as shown in
the motor label.

4.2.12. Number of floors

The floor number of the system must be entered here
correctly.

4.2.8. Motor voltage

Motor voltage value must be entered correctly as shown in
the motor label.

4.2.13. Start auto-tune

Arcube can perform auto tuning both with ropes and without
ropes. “START AUTO-TUNE” parameter must be entered
correctly.
4.2.9. Motor direction
This parameter can be changed after completing auto tuning
if the direction of move is wrong.

Save the parameters and exit by pressing “ESC” button.

4.3. Performing Auto Tuning
After completing the above steps, exit by pressing “ESC”
button. After the changes are being saved, it turns back to
main menu and the below screen is come across.
Arcube Quick Installation Guide V1.03

Figure 7 Installation of bottom round magnets for

Take the “SEE” key on Arcube to “1” position and keep SKSR1
pressing up or down recall buttons until “MOTOR TUNE
SUCCEED” screen is seen. After you see this message, Make the installation of round magnets for SKSR2
save the values by pressing “ENT” button. Then, try to magnetic switch 2 m away from top floor door zone magnet
level. Connect the cables of SKSR2 magnetic switch to 100
move the car a little.
and 818 terminals located on FX-Cube board.
If the motor turns in a wrong direction when you press down
The required round magnets for up deceleration magnetic
or up buttons: find “2.5: MOTOR DIRECTION”
parameter under “2-BASIC SETTINGS” title and change switch must be put according to the deceleration distance as
the parameter. If it is chosen as “clockwise”, choose told below.
“counter-clockwise”. If it is chosen as “counter-
clockwise”, choose “clockwise”.
If the car moves correctly in the recall mode, you can go on
the following steps.
Remove all the bridges between 110-140 terminals in the
safety circuit.
After this step, after car top and pit inspection terminal
mounting are completed, the parameters must be
corrected. The bridges must be removed. After the Figure 8 Installation of top round magnets for SKSR2
magnetic switches and magnets are mounted, the Move the car to the top floor.
parameters must be corrected. The bridges must be Car must be exactly at the top floor level.
removed. Otherwise, the priority of the person in the pit Install round magnet with red color side below the SKSR2
according to the person on the car top, and the priority magnetic switch as deceleration distance.
of the person on the car top according to the person on Install the round magnet with black color side a little below
the control panel will be disappeared. the red color magnet.
The distance between magnetic switch and magnets must be
5. Preparations for Normal Operation 1-2 cm.
Make all the other mechanical installations of elevator Make the installation of ribbon magnets for SML1 & SML2
system. Make the inspection box wiring, pit box wiring and door zone magnetic switches as shown the below figure.
safety circuit wirings. The cables of magnetic switches must be connected ML1-
Up and down deceleration distance magnets should be put MLO-1000 and ML2-MLO-1000 terminals on Fx-Cube
2 m away from the top and bottom door zone magnet levels. board respectively.
Make the installation of round magnets for SKSR1
magnetic switch 2 m away from bottom floor door zone
magnet level. Connect the cables of SKSR1 magnetic
switch to 100 and 817 terminals located on Fx-Cube board.
Move the car to the bottom floor.
Car must be exactly at the bottom floor level.
Install round magnet with red color side above the SKSR1
magnetic switch as deceleration distance.
Install the round magnet with black color side a little above
the red color magnet.
The distance between magnetic switch and magnets must be
1-2 cm. Figure 9 Installation of Magnets for SML1-SML2 door
zone sensors
Arcube Quick Installation Guide V1.03

Move the car to the bottom floor.

Car must be exactly at the bottom floor level.
Install the ribbon magnet opposite to the door zone magnetic
switches. The middle of the ribbon magnet must be on a
level with the middle of the magnetic switches.
The distance between magnetic switches and magnet must
be 1-2 cm.
30 cm bar magnets must be fixed with screw or glue.
Repeat this installing operation at all floors.

6. Shaft Learning and Test Drive

In encoder car positioning systems, before going to normal
running operation, Arcube monoblock lift control unit must
learn the shaft to learn the car position and shaft
information. So, check the magnetic switches and magnet
installation, then check the encoder connections. After
checking that they are completely correct, perform the shaft
learning operation as told below.
The system shouldn’t be in inspection or recall mode in
order to perform shaft learning. Otherwise, there will be
given a warning message in the screen.
During the shaft learning, it is not important where the car
is at that time. The car will be moved to the bottom floor
with the half of the high speed. Then, it will learn the shaft
by moving to the top floor, then stops the learning operation.
After starting the shaft learning operation, if you want to
cancel and stop this shaft learning process because of any
reason, you can press the emergency stop button or take the
system in inspection mode.

Figure 10 Shaft learning screen

While waiting in the main menu, press “RIGHT” button
until you see the screen shown in Figure-10. Then, start
shaft learning operation by pressing together “UP” and
“DOWN” buttons.
This operation may take some time depending of the floor
number of the elevator. Arcube screen shows in detailed in
which process the shaft learning operation is.
After ending of the shaft learning, the operation will be
ended with the “SHAFT LEARN SUCCEED” message. It
is enough to perform shaft learning operation 1 time for
each elevator shaft. Exit from the menu after this is
completed. Press “ENT” button to save the values while
exiting from the screen. Otherwise, the shaft learning will It is necessary to be checked by giving calls if the elevator
not be valid, and it will be necessary to re-perform this is going to the target floors or not. While you see “WAITS
operation. The processes while doing shaft learning are FOR CALL” message in the main menu, press “RIGHT”
shown with the following figures. button until you see the screen shown in Figure-11. The
number next to “CAR CALL SET” expression shows
which floor you want to give a call. You can change the
Arcube Quick Installation Guide V1.03

number with the UP and DOWN direction arrows, then give and Inverted Binary
a call to the floor you wanted. For example, while it is
written “CAR CALL SET: 3”, if you press “ENT” button,
the car will move to the 3rd floor as if it gets a car call.

options are existing. Select the correct parameter for your

system over here. You may need to readjust “9.4:
GRAY/BINARY CODE START” parameter depending
Figure 11 Car call screen on the display you used.
The direction arrow outputs and out of service output on the
7. Call Settings board should be adjusted from the menu. 31,32,02 outputs
can be selected as normal and inverted inside “9.3: FX-
7.1. Car Calls
CUBE 31-32-02 OUTPUTS” parameter. Select the correct
7.1.1. FX-Cube settings parameter for your system over here.
FX-Cube is a board used in Arcube system to be used for
car calls. Each button inside the car is connected in parallel
to this board. After connecting FX-Cube board to Arcube
CANBus line, after doing the software update from the
menu, it is available to give car calls without doing any
other settings. Before going on with the landing call
settings, check that the car can be moved to all floors by
giving the car calls. FX-Cube board can collect car calls up
to max. 16 floors in parallel.
The display outputs should be adjusted from the menu. Find
“9.2: FX-CUBE DISPLAY OUTPUTS” parameter under
“9: DISPLAY SETTINGS” parameter.
7-Segment, 7.2. Landing Calls
Arcube has features to work serial (CANBus) or parallel
installation in the landing calls. If the landing calls are used
to be in parallel, it is necessary to use MSP-16_Exp board.
7.2.1. Serial installation
If the landing calls are used to be in serial installation, the
Gray, “2.6: LOP WIRING SYSTEM” parameter under “2:
BASIC SETTINGS” needs to be chosen as “SERIAL
WIRING” inside the menu. “2.7: COLLECTION TYPE”
parameter needs to be chosen according to your system.
Then, it is necessary to recognize the landing call buttons to
Arcube. Press “LEFT” button until you see LOP learning
screen. When you reach this screen, make it “ENABLED”
Binary,
by pressing “ENT” button.

Inverted Gray,
Figure 12 LOP learning enabled
Move the car to the bottom floor by giving car call to
perform LOP learning and keep pressed the landing call
button 5 seconds. When the LOP of that floor is learned, the
landing button led will be flashing with 1 second. Move the
car to the 2nd floor by giving car call and keep pressed
Arcube Quick Installation Guide V1.03

landing call button 5 seconds. In this way, after making 7-Segment,

them learned for all floors, press again “LEFT” button until
you see LOP learning screen. When you reach this screen,
make it “DISABLED” by pressing “ENT” button.

Gray,

Figure 13 LOP learning disabled

In order to observe the learned floors from the menu, for
example, if 1st floor LOP is recognized to the system
Binary,
correctly, LOP monitoring screen inside menu will show
“+” sign under “1” floor number. Otherwise, it means that
LOP learning operation is not successful. Press “LEFT”
button until you see the screen shown in Figure 14 while
waiting in the main menu.

Inverted Gray,

Figure 14 Learned LOP screen

If the LOP board is used only as an indicator in the landing and Inverted Binary,
(Not used as a call button), it is not necessary to perform
this learning operation.
7.2.2. Parallel installation
MSP-16_Exp board is used when the landing call buttons
are connected directly in parallel. The calls are collected up
to 16 floors for single button in the landing, and up to 9
floors for double buttons in the landing. “2.6: LOP options are existing. Select the correct parameter for your
WIRING SYSTEM” parameter under “2: BASIC system over here. You may need to readjust “9.4:
SETTINGS” parameter should be chosen as “PARALLEL GRAY/BINARY CODE START” parameter depending
WIRING”. “2.7: COLLECTION TYPE” parameter on the display you used.
should be adjusted according to your system.
8. Software Update
Continue the main menu by pressing “RIGHT” button until
you see the below screen.
Then, press together “UP” and “DOWN” buttons. The
versions inside SD card will be listed. You can pass through
the versions by direction arrows.
The latest software version is the one which has the latest
date. When you come to the version you want to update,
start update operation by pressing “ENT” button.
After the update operation is completed, the system will be
restarted. Arcube peripherals have feature to be updated. If
there are some peripherals which are not connected to
After landing button installation parameter is selected as “CANBus” line while doing installation, it is needed again
parallel installation, the display outputs of MSP-16_Exp to perform update operation after connected them.
board should be adjusted from the menu. Find “9.1: Otherwise, these peripherals will not work in the system.
MSP16-EXP DISPLAY OUTPUTS” parameter under “9:
DISPLAY SETTINGS” parameter.
Arcube Quick Installation Guide V1.03

9.10. CPC
Car panel controller board. It is used for car calls (Socket)
and it supports up to 16 floors in Arcube system.
9.11. IO-0210
This board gives extra 2 programmable inputs and 10
programmable transistor outputs to the user.
9. Arcube Peripherals Note: Arcube supports only one board supply. And also to
These peripherals are all the units working on CANBus line. use this board on Arcube system, all the dipswitches should
Each unit has its own address. After Arcube is updated, the be “OFF” position.
other peripherals are looked for, then updated.
10. General Descriptions
9.1. FX-Cube
This is an inspection board located on the car top. It 10.1. Clearing of Permanent Errors
provides the communication between car and control panel. To clear the permanent error on Arcube, while waiting at
Also, it is used to get the car calls up to max. 16 floors in the main menu, press “RIGHT” button until you see
parallel. “PERMANENT ERROR” expression. Then, clear the
permanent error by pressing “UP” and “DOWN” buttons
9.2. MSP-16_Exp together. Take the inspection mode and back to normal
It is a landing call button board used in parallel installation mode again with the inspection hand terminal.
systems. It can be used up to max. 16 floors as well. It is
used up to 16 floors in the case of using single button at the 10.2. Bypass Socket
floors to get the landing calls. It is used up to 9 floors in the These sockets are used in the case of the door safety chain
case of using double button at the floors to get the landing needs to be bridged for the maintenance.
calls.
9.3. ENCA
It is the board for encoder connection used in synchronous
(Gearless) machines.
9.4. ENCI
It is the board for encoder connection used in asynchronous
(Geared) machines.
Figure 15 Bypass Socket
9.5. BC-BUT
It is the board without indicator used to take the landing Each of 4 different sockets can bridge only one part of the
calls serially over CANBus line. door safety chain at the same time.
1. No bridge in door safety chain. Normal operation.
9.6. BC-D2X 2.“120-130” is bridged. Landing door closed contacts in
It is the board with 2 parts dotmatrix indicator used to take semi-automatic doors.
the landing calls serially over CANBus line. 3. “130-135” is bridged. Landing door lock contacts in full
It can be used inside the car as an indicator or in the landing automatic doors. Retiring cam contacts (landing door locks)
as an indicator and call button. in semi-automatic doors.
9.7. BC-D3X 4. “135-140” is bridged. Car door contact.
It is the board with 3 parts dotmatrix indicator used to take
10.3. Inspection Hand Terminals
the landing calls serially over CANBus line. Inspection hand terminals located on the car top and in the
It can be used inside the car as an indicator or in the landing pit have priority over located on the control panel. Also, on
as an indicator and call button. the inspection hand terminals the “run” buttons exist with
9.8. BC-LCD10555 the move direction buttons. Both “run” and “direction”
It is the board with red, green, blue component of LCD buttons are pressed together in order to move in inspection
(RGB) used to take the landing calls serially over CANBus mode. If the lift is taken to inspection mode from the pit or
line. It can be used inside the car as an indicator or in the from the car top, recall hand terminal located on the control
landing as an indicator and call button. panel will not be functioning. If both pit and car top
inspection terminals are taken to the inspection mode, both
9.9. FX-Cube-S the “run” and “direction” buttons need to be pressed
This is a serial inspection board located on the car top. It
together to be able to move the car.
provides the communication between car and control panel.
It must be used with the CPC board for car calls.
Arcube Quick Installation Guide V1.03

10.4. Back to Normal Operation from Pit H5: BOTH LIMIT SWITCHES UP&DOWN ARE
Inspection OPEN
When the system is taken to the inspection mode from the If both limit switches have OFF position at the same time,
pit inspection terminal, when it turns back to normal mode, this error is raised. Under normal circumstances, one of the
the system must be continued to normal operation only after limit switches can be OFF. At least one of them must be at
a procedure is applied. ON position. If car is at the bottom floor, 818 is ON. If car
There are 2 different options for this: is at the top floor, 817 is ON. Magnetic switches, magnets
a) It is necessary to activate the reset key. All and their put in order need to be checked.
inspection/recall signals (868,869,870) must be active H6: TOP LIMIT SWITCH CUTS OFF WHILE
which shows normal operation. All the safety circuit signals RUNNING DOWN
(120, 130, 140) must be active. In this case, when reset key 818 magnets are used at the top floor and 818 signal can turn
input (IPR) on the pit board is activated, the system will turn to OFF position only while going in the up direction. The
to normal mode. signal can’t turn to OFF position while going down. If this
b) Another option for back to normal operation from pit occurs, this error is raised.
inspection, while all inspection/recall signals (868,869,870) You should be sure that the red and white side of the round
are in normal mode and all doors are closed (120, 130, 140 magnets are put in order correctly.
signals are active), apply the following procedure at the
H7: BOTTOM LIMIT SWITCH CUTS OFF WHILE
lowest landing call button: “3 x short press  1 second wait RUNNING UP
 3 x short press  1 second wait  3 x short press”. If 817 magnets are used at the bottom floor and 817 signal can
the reset is successful, the button led will start flashing and turn to OFF position only while going in the down direction.
the system will turn to normal mode. The signal cannot turn to OFF position while going up. If
‼ NOTE: For duplex lifts only option a) is allowed. An this occurs, this error is raised.
electrical key operated switch shall be provided on the You should be sure that the red and white side of the round
lowest landing for each lift separately. magnets are put in order correctly.
H8: LOW DC BUS VOLTAGE
11. Error Codes, Possible Reasons and
If the mains supply is lower than the working voltage, this
Solutions error is raised. Check the mains supply from L1, L2, L3
H1: FAIL TO LOCK DOOR. 140 SIGNAL IS MISSED
After door close command, if 140 signal is still OFF within inputs.
the value inside “7.9: DELAY BEFORE DOOR H9: HIGH DC BUS VOLTAGE
CLOSING RETRY” parameter, this error is raised. This error is raised if DC-bus voltage is higher than the limit
The time value should be increased if it is entered so low. voltage. When the mains supply is increased upper than a
Safety circuit needs to be checked. value, this error is raised.
Check the mains supply from L1, L2, L3 inputs. Phase to
H2: FLOOR TO FLOOR MAX TRAVEL TIME
ELAPSED phase voltage should not be more than 440V. The
This error is raised if the car could not reach to a new floor connections of brake resistor need to be checked.
within the time value inside “2.8: MAXIMUM TRAVEL H10: KRC CHECK BACK ERROR
TIME BETWEEN FLOORS” parameter. The time value The position of brake is monitored over KRC input. KRC
should be increased if it is entered so low. If the value is signal on Arcube needs to be checked. While the car is in
enough, ML1-ML2 signals need to be checked while car is standstill position, it should be 24V. When the moving
moving. starts, the signal should be cut.
H3: DOOR IS NOT CLOSED FOR A LONG TIME H11: ML1 & ML2 SIGNALS SHORT CIRCUIT TO
If the door couldn’t be closed (140 signal is OFF) within the EACH OTHER.
time value inside “7.7: DOOR OPEN ERROR” ML1 and ML2 signals must be ON with a small difference
parameter, this error is raised and the system goes to out of of a time value each other. It is not allowed to be ON or OFF
service. This should be set enough in order not to get error at the same time. If this case occurs, this error is raised.
unnecessarily. Although the doors are closed, if you still get The distance of magnetic switches needs to be checked and
an error, the door contacts and 140 signal on the controller it should be 5 cm. The distance from magnetic switch to
board needs to be checked. door zone ribbon magnet should be 1-2 cm. The common of
H4: CAR CAN’T HOLD. PLEASE CHECK MOTOR magnetic switches should be connected to MLO. ML1 and
PARAMETERS ML2 order needs to be checked.
During the auto tuning, if motor turns more than a certain
H12: DOOR BRIDGING RELAYS SR1 & SR3 DONT
value, this error is raised. The motor parameters need to be
PICK UP
checked.
ML1-ML2 should be checked.
Arcube Quick Installation Guide V1.03

H13: DOOR BRIDGING RELAYS SR1 or SR3 DONT H22: SERVICE TIME OVERFLOW
DROP If “2.39 MAINTENANCE TIME CONTROL”
ML1-ML2 should be checked. parameter is selected as “ENABLED”, after this time is
over “2.40 MAINTENANCE TIME” parameter should be
H14: DOOR BRIDGING DISABLED BUT 140P
increased. The date should be rearranged. (dd/mm/yy
SIGNAL IS STILL EXIST
hh:mm). It is a permanent error and permanent error
This error is raised if 140P signal is still ON after the door
clearing procedure must be applied as told in 10.1 numbered
bridging is terminated. Be sure that there is no bridge in the
title. Otherwise, the elevator will be blocked.
safety circuit. The connections must be done correctly as
shown in the electrical diagram. H23: OVER SPEED ERROR
If car speed value is above the nominal value, this error is
H15: L1, L2, L3 MAINS POWER SUPPLY FAILURE
raised. Encoder connections should be checked. Motor
If it could not be read the required voltage from L1-L2-L3
parameters should be checked.
inputs, this error is raised.
Load balance of the elevator should be correct. The load
Phase to Phase AC voltages should be measured directly on
balance should be checked by adding the half load inside
the device. If this error is still given although each
the car. “6: PID SETTINGS” parameters inside menu,
measurement is correct, the device may be broken down.
Speed-PID gains parameters may be adjusted.
H16: MOTOR CAN NOT SPIN IN EVACUATION The safety circuit should be checked. While the car is
MODE moving, if the safety circuit is suddenly OFF, the car may
This error is raised when the motor could not be moved be speed-up.
during evacuation. UPS power must be enough. It should be
H24: UCM DETECTION ERROR
checked the batteries are full.
While the car is waiting at the floor level and its doors are
H17: PTC SIGNAL OPEN. MOTOR OVER HEATED open, if it goes out of the door zone magnet, this error is
If the motor PTC value is above the threshold level, this raised. ML1-ML2 magnetic switches need to be checked. It
error is raised. is a permanent error and permanent error clearing procedure
When “5.24: PTC TEMPERATURE MONITORING” must be applied as told in 10.1 numbered title. Otherwise,
parameter in the menu is set as “ENABLED”, PTC circuit the elevator will be blocked.
should be checked. By this way, the component which
H25: EN SIGNAL IS NOT EXIST
opens the serial PTC circuit should be found.
In the systems which have synchronous motor, while the
H18: DIPSWITCH CONFIGURATION ERROR motor starts moving, if "EN" signal does not turn to ON
Get contact to ARKEL when you across this error. position, this error is raised.
H19: SAME GROUP ID NAME USED ON After the move command, “EN” input on Arcube should be
CONTROLLERS 24V. While stopping, that signal should be cut.
This error is raised when the ID number of the elevators in H26: BRAKE CHECK BACK ERROR
the group are entered as the same in the parameter menu. When motor brake is in the stop position, if there isn’t 24V
“2.21: GROUP IDENTITY” parameter inside menu signal on the input, and if there is still 24V signal when the
should be selected correctly. If one is selected as Controller- moving starts this error is raised. In the synchronous motors,
A, other one should be Controller-B. brake microswitches are monitored over Arcube. When
H21: DRIVE OVER CURRENT ERROR “5.23: MECHANICAL BRAKE MONITORING”
This error is raised when the current value is over the parameter is selected as “ENABLED”, when the car stops,
nominal current value. there should be 24V signal on the monitoring input. While
The power of device may be selected as low according to the car is moving, the signal needs to be cut. When the same
the motor. It should be checked that the capacity of device error is repeated 2 times, it turns to permanent error and
is available for motor. If this error is raised in open loop, permanent error clearing procedure must be applied as told
“5.17 MOTOR V/F MIDDLE VOLTAGE” and “5.19: in 10.1 numbered title. Otherwise, the elevator will be
MOTOR V/F MINIMUM VOLTAGE” parameters blocked. Brake microswitch connections should be
calculated during autotune can be adjusted correctly. If it checked.
works in open loop correctly, but it is not working in closed H27: DC BUS VOLTAGE EXCEEDED CRITICAL
loop correctly, there may be a problem about the encoder. LEVEL
Encoder direction, its connections, its supply and mounting When the DC bus level reaches to the critical values, this
need to be checked. error is raised. L1, L2, L3 mains supply needs to be checked.
Brake resistor and its connections need to be checked.
Arcube Quick Installation Guide V1.03

H28: DOOR SAFETY CIRCUITS ARE BRIDGED. H35: SPEED GOVERNOR MONITORING ERROR
“DOOR OPEN” relay is activated by the controller when While the position of overspeed governor is monitored over
the car stops at the floor level. If safety circuit (130-140) is the normally closed contact on Arcube, if an unexpected
not cut after this relay is activated, this error is raised. signal position is detected, this error is raised.
It is a permanent error and permanent error clearing When “2.10: OSG COIL CONTROL” parameter is
procedure must be applied as told in 10.1 numbered title. selected as “ENABLED”, “SGC” monitor input needs to
Otherwise, the elevator will be blocked. The safety circuit be checked. While the car is moving, there shouldn’t be
needs to be checked. When the doors are opened, it should signal over here. While it is in standstill position, there
be observed that the safety circuit signals are cut. should be 24V.
H29: LOW SPEED ERROR H36: IPM ERROR, TRANSISTOR SHORT CIRCUIT
If the car speed is lower than the nominal value, this error is There may be a short circuit in the power unit inside motor
raised. The motor can’t reach the desired speed, motor driver. When the car stops suddenly, this error may be
parameters and encoder connections need to be checked. given. The device may be a problem with the device.
The load balance should be checked by adding half load
H37: IPM ERROR, DRIVE SUPPLY UNDER
inside the car. “6: PID SETTINGS” parameters inside
VOLTAGE
menu, speed PID gains need to be adjusted. In asynchronous
There may be a problem with the IPM supply circuit inside
machines, if there is no error with the open loop operation,
the motor driver.
encoder and ENCI board connections need to be checked.
H38: IPM ERROR, IPM OVER HEATED
H30: ML1, ML2 SIGNAL SEQUENCE IN REVERSE.
When the temperature of power unit inside the motor driver
While the car is moving in the up direction, if firstly ML1
is increased too much, this error is raised. Be sure that the
signal is activated, this error is raised. While the car is
device is selected correctly according to the motor.
moving in the down direction, if firstly ML2 signal is
activated, this error is raised. H39: MOTOR ENCODER DIRECTION WRONG
The connections of magnetic switches need to be checked. When the encoder connections are done reversely, this error
It is a permanent error and permanent error clearing is raised. The encoder direction from the menu needs to be
procedure must be applied as told in 10.1 numbered title. changed.
Otherwise, the elevator will be blocked. “For the synchronous machines, when the encoder direction
is changed, a new autotune process needs to be performed.”
H31: COUNTED DOOR ZONE NUMBER IS WRONG.
During the shaft learning, if the number of ribbon magnets H40: FIRMWARE OF MDC IS INVALID
inside the shaft is not the same as the number of floor MDC firmware needs to be updated.
parameter, this error is raised. “2.3: NUMBER OF H41: NO COMMUNICATION WITH FX-CUBE.
FLOORS” parameter should be checked. The number of CHECK CONNECTION AND FIRMWARE
30cm ribbon magnets inside the shaft should be checked. When the device could not communication with the car top
H32: 817/818 SWITCH ACTIVATED IN WRONG Fx-Cube board, this error is raised. The firmware of FX-
DIRECTION Cube needs to be updated. During the installation, if the
While the car is moving in the up direction, if 817 signal inspection box is not connected, operation mode parameter
turns to OFF position from ON position, or while the car is should be selected correctly.
moving in the down direction, if 818 signal turns to OFF H42: NO COMMUNICATION WITH ENCA
position from ON position, this error is raised. ENCODER BOARD
If this error is triggered during the up direction move, 817 When the device could not communicate with ENCA board,
needs to be checked. If this error is triggered during the this error is raised. The cable between ENCA and Arcube
down direction move, 818 needs to be checked. needs to be checked. The leds on ENCA board should be
There may be cut or short circuit in 817,818 signals. changing their position for a correct working operation.
There may be problem with 817,818 connection cables. There may be a problem with the selected encoder type from
The motor direction needs to be checked by giving move in the menu, or with the encoder supply.
the up and down in the inspection mode.
H43: SERIAL CONNECTION ERROR WITH
H33: SHAFT ENCODER DIRECTION REVERSE. ABSOLUTE ENCODER
Shaft encoder connections need to be checked. The connection between encoder and encoder board need to
H34: NO ENCODER SIGNAL. be checked. Selected encoder type from the menu needs to
Encoder connections need to be checked. be checked.
Arcube Quick Installation Guide V1.03

H44: SERIAL CONNECTION ERROR WITH MDC H52: DOOR CONTACTS BRIDGED
When the communication cable between MDC and LCB If “7.25: DOOR CONTACTS BRIDGE CONTROL”
does not exist, or the cable is disconnected, this error is parameter is selected as “ENABLED”, there is a test to
raised. The communication cable should be checked. detect the short circuit of the door contacts. During this test,
if there is an unexpected case occurred, this error is raised.
H45: L1, L2, L3 PHASE ORDER FAILURE
Door type and safety circuit connections need to be
When “2.32: PHASE ORDER CONTROL” parameter
checked.
from the menu is selected as “ENABLED”, if there is a
problem with the phase sequence, this error is raised. L1 or H53: BYPASS SOCKET CONNECTION WRONG
L3 phases need to be replaced with L2 phase. If “7.26: DOOR BY-PASSING SOCKET” parameter is
selected as “ENABLED”, when the bypass socket on LCB
H46: LOW MOTOR CURRENT
board has a problem, the cable is connected to a wrong place
When the motor current is lower than the nominal value,
or none of cables are connected, this error is raised.
this error is raised.
Normally, there should be bridge cable only NORMAL
Motor terminals may be open circuit. There may be a
labelled bypass socket. Other parts should be empty.
problem with the motor windings. 3phase windings and
earth need to be checked. There should be the same H54: MAXIMUM ALLOWED SPEED EXCEEDED
resistance value between the phase windings. There should WITH BRIDGED DOOR
be high resistance between each phase windings and earth. While doing door pre-opening or re-leveling, if the car
speed is more than the value which is entered inside “7.27:
H47: 3-PHASE DETECTED IN MONO-PHASE
BRIDGED DOOR ALLOWED MAX SPEED”
MODE
parameter, this error is raised.
When “2.33: MONO PHASE REDUCED SPEED
MODE” parameter is selected as “ENABLED”, if 3phase H55: REACHED DIRECTION CHANGING LIMIT
is connected to the device input, this error is raised. When If the "2.41: DIRECTION CHANGING LIMIT"
the 3phase input is connected to the device, this parameter parameter is set to a value other than 0, it gives this error
should be set as “DISABLED”. when the number of direction changes reaches the entered
value. To clear the error, you must enter the statistics screen
H48: NUMBER OF FLOORS OF ALL LIFTS IN THE
and reset the number of direction changes by pressing the
GROUP MUST BE SAME.
ENTER key while on "1. DIRECTION CHANGING
If “2.3: NUMBER OF FLOOR" parameter of the devices
NUMBER". This error is a permanent error, you should also
exist in the group operation is not entered as the same, this
delete the permanent error after the statistics resetting.
error is raised. When the elevators which have different
number of floors, number of floor parameter should be set H56: SHAFT INPUT DETECTED
the same, the parameter of missing floor from top or bottom If the "2.30: SHAFT INPUT PROTECTION" parameter
(“2.22” and “2.23”) should be adjusted correctly. is set to "ENABLED", it gives this error when "(SPRn)
SHAFT ENTRY PROTECTION FLOOR-n" signal is
H49: DOOR BRIDGING ENABLED BUT 140P
received from one of the floors other than the floor where
SIGNAL IS NOT EXIST
the car is located. This error is a permanent error. You
SR1 and SR3 relays activated by ML1 and ML2 signals
should clear the permanent error.
need to be checked.
H57: 120 WAS OFF DURING MOVEMENT
H50: EARTHQUAKE SENSOR ACTIVATED
If the 120 signal is off while the car is moving, this error
If the earthquake input (DEP) is active, this error is raised.
will occur.
The assigned DEP input from programmable inputs should
be checked. It is a permanent error and permanent error H58: 130 WAS OFF DURING MOVEMENT
clearing procedure must be applied as told in 10.1 numbered If the 130 signal is off while the car is moving, this error
title. Otherwise, the elevator will be blocked. will occur.
H51: DOOR LIMIT SWITCH FAULT H59: 135 WAS OFF DURING MOVEMENT
If “7.24: DOOR LIMIT SWITCHES” parameter is If the 135 signal is off while the car is moving, this error
selected as “DOOR OPEN AND CLOSE LIMITS will occur. (Except for door preopening and releveling.)
CONNECTED”, when the door limit switches do not work
H60: 140 WAS OFF DURING MOVEMENT
correctly, this error is raised. The parameter should be set
If the 140 signal is off while the car is moving, this error
correctly. If the limit switches are not used, the parameters
will occur. (Except for door preopening and releveling.)
should be selected as “NOT USED”. Or limit switch
connections should be done correctly.
Arcube Quick Installation Guide V1.03

H61: 140P WAS OFF DURING MOVEMENT

If the 140P signal is off while the car is moving, this error
will occur.
H62: INSTALLATION ACTIVATION REQUIRED
Installation activation of Arcube must be performed one-
time. If you don’t it, the lift gives this error after 1 hour
when it is in normal operation. This error will not occur on
inspection or recall mode.