De Gracia, Benzaida Mae
De Gracia, Benzaida Mae
De Gracia, Benzaida Mae
DE GRACIA
09095054911
benzaidamaedegracia8@gmail.com
176 P. Joaquin Street, District VI, Cuyapo, Nueva Ecija,
Philippines, 3117
EDUCATIONAL BACKGROUND
OBJECTIVE
Bachelor of Elementary Education
To apply and expand my knowledge
and skills as well as to learn other CUM LAUDE
things that optimizes personal and 2022 - 2023
professional growth. A passionate and
Interworld Colleges Foundation, Inc.
dedicated fresh graduate with
exceptional interpersonal skills and a
passion for making a positive impact Accountancy, Business, and Management
with others. With Honors & Excellence Award in Arts
2018 - 2019
CERTIFICATIONS Cuyapo National High School
SEAMEO Thursday Teacher Training
Interactive Webinar Fifth Honorable Mention
Statistical Tools on Research Projects 2012 - 2013
2nd SEAMEO-QS Higher Education Forum
Democrito M. Jose Elementary School
(Virtual)
Webinar in celebration of World Teachers’
Day 2022 with the theme “The WORK EXPERIENCE
Transformation of Education Begins with SITEL Philippines
Teachers” September 2023 - Present
Teaching Internship at Dolores Ongsiako
Central Elementary School Customer Service Representative
Call Center Training Maintained customer satisfaction with forward-thinking strategies focused on
addressing customer needs and resolving concerns.
Sangguniang Kabataan Mandatory Developed customer service policies and procedures to meet and exceed
Training industry service standards.
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major
SKILLS issues to supervisor.
Educated customers about billing, payment processing and support pol