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    Resume of Jeff Henderson

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    santoshgadale
    Jeff Henderson is seeking an entry-level security guard position. He has over 15 years of experience in customer service roles including as a security guard, supervisor, personal shopper, and various retail roles. He emphasizes his strong communication, observation, and customer service skills as well as his ability to work well under pressure.

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    Resume of Jeff Henderson

    Uploaded by

    santoshgadale
    17 views3 pages
    Jeff Henderson is seeking an entry-level security guard position. He has over 15 years of experience in customer service roles including as a security guard, supervisor, personal shopper, and various retail roles. He emphasizes his strong communication, observation, and customer service skills as well as his ability to work well under pressure.

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    Jeff Henderson is seeking an entry-level security guard position. He has over 15 years of experience in customer service roles including as a security guard, supervisor, personal shopper, and various retail roles. He emphasizes his strong communication, observation, and customer service skills as well as his ability to work well under pressure.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    17 views3 pages

    Resume of Jeff Henderson

    Uploaded by

    santoshgadale
    Jeff Henderson is seeking an entry-level security guard position. He has over 15 years of experience in customer service roles including as a security guard, supervisor, personal shopper, and various retail roles. He emphasizes his strong communication, observation, and customer service skills as well as his ability to work well under pressure.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    JEFF HENDERSON

    11684 Sandia Place• Apple Valley, CA 92308 • (760) 867-5052 • th3j3ff79@gmail.com

    OBJECTIVE
    Entry level Security Guard with an extensive background in customer service seeking an opportunity to work as a
    Security Guard with a reputable company. Eager to use my strong intuitive skills accompanied with my high attention
    to detail skills to ensure the safety of others.

    AREAS OF EXPERTISE
    Excellent Customer Service, Leadership Skills, High Attention to Detail, Organizational Skills, Interpersonal Skills,
    Conflict Resolution, Critical Thinking Skills, Excellent Communication Skills, Surveillance, Ability to Work Well
    under Pressure, Ability to Listen and Follow Directions, Strong Intuitive Skills

    PROFESSIONAL EXPERIENCE:
    Security Guard, Elite Event Staffing August 2023 - Present
    ● Ensure the safety of all employees and patrons
    ● Observe and report
    ● High attention to detail
    ● Hourly check ins with supervisor
    ● Check identification to ensure patrons are 21 years or older
    ● Ensure no weapons of any kind are brought in by patrons
    ● Keep the peace at all times in the establishment
    ● Ask patrons to leave the establishment if needed
    ● Provide excellent customer service

    Supervisor, JLA Pro Shop January 2022 – July 2023


    ● Ensure the safety of all employees and customers.
    ● Provide personal security for the owners of the business while at public events.
    ● Supervise employees to ensure accuracy and efficiency of finished product.
    ● Inspect product for quality assurance.
    ● Responsible for inventory and ordering supplies accurately for manufacturing products.
    ● Establish new company policies to produce the best quality of the products.
    ● Package products and shipped to customers nationwide.
    ● Provide exceptional customer service.
    ● Provide security and loss prevention.

    Personal Shopper/Delivery Driver, Instacart April 2020 – December 2021


    ● Provide excellent customer service.
    ● Exemplify high attention to detail while shopping for customers.
    ● Ability to follow customer’s specific instructions.
    ● Deliver customer’s orders in a timely manner with care.

    Account Executive, Skynet Enterprises January 2019 – March 2020


    ● Provide excellent customer service.
    ● Sales for DirectTV.
    ● Explain contracts in detail to customers.
    ● Schedule the installation dates and times for customers.

    Truck Preloader (Seasonal), UPS October 2018 – January 2019


    ● Possess high attention to detail.
    ● Listen to and follow directions carefully.
    ● Ensure accuracy when loading packages.
    ● Pull freight off the conveyer belt line.

    Receiving Manager, Tractor Supply November 2015 – March 2017


    ● Provide excellent customer service.
    ● Possess high attention to detail.
    ● Listen to and follow directions carefully.
    ● Cash handling, balance cash drawers, and cash out.
    ● Unloaded freight from the backs of truck shipments.
    ● Safely operate a forklift.
    ● Fill propane tanks for customers.
    ● Stock shelves.
    ● Responsible for inventory.
    ● Organized back room and stock yard.
    ● Deposited and withdrew money from the bank daily.
    ● Store walk through/ safety checks.
    ● Provide security and loss prevention.

    Sales Associate, Big Lots October 2013 – November 2015


    ● Provided excellent customer service.
    ● Furniture sales and mattress sales.
    ● Possess high attention to detail.
    ● Listen to and follow directions carefully.
    ● Cash handling, balance cash drawers, and cash out.
    ● Unloaded freight shipments when needed.
    ● Stocked shelves.
    ● Customer carry outs.
    ● Price checks.
    ● Organize stock room back room.
    ● Ticket pricing.
    ● Cart runs (shopping carts).
    ● Store walk through/safety checks.
    ● Provide security and loss prevention.

    Luxury Car Wash January 2007 - September 2010


    ● Provided Excellent Customer Service to Customers
    ● Detailed vehicles
    ● Hand Washed vehicles
    ● Vacuumed vehicles
    ● Cashier
    ● Managed employees
    ● Opening and closing duties
    ● Cleaning duties

    EDUCATION
    High School Diploma, Caruthers High School

    CERTIFICATES
    BSIS Guard Card Registration Number G6699102
    Guard Card Certificate of Completion
    Arrest, Search & Seizure Certificate of Course Completion
    Handling Difficult People Certificate of Course Completion
    Communication & its Significance Certificate of Course Completion
    Observation & Documentation Certificate of Course Completion
    Preserving the Incident Scene Certificate of Course Completion
    Public Relations Certificate of Course Completion
    Workplace Violence Certificate of Course Completion
    Liability & Legal Aspects Certificate of Course Completion

    References Available Upon Request

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