Contact

Hung Dao
www.linkedin.com/in/hungdao Engineering Manager at Toku. Eng Lead. Ex-Nextdoor | Ex-Groupon
(LinkedIn) San Francisco, California, United States
github.com/zocoi (Other)

Summary
Top Skills
Apollo GraphQL As an experienced engineering manager and passionate tech
Next.js enthusiast, I have 15+ years of tech industry experience and a
SSR proven track record of successfully building and leading teams to
create innovative products. I have worked with companies of various
Languages sizes, from startups to large-scale enterprises, and understand each
English stage's unique challenges and opportunities.
Vietnamese
- Experienced technology leader skilled in leading cross-functional
teams across ML, backend, web, and mobile platforms.
- Collaborative and efficient in working with engineering, product,
design, operations, and marketing to deliver successful projects.
- Strong understanding of metrics and their connection to the
business logic, strong analytics, and data-driven decision skills
- Proven ability to grow highly productive teams through effective
coaching, de-risking, performance management, and hiring
strategies.

Experience
Toku
Engineering Manager
May 2023 - Present (11 months)
San Francisco, California, United States

Lead Payroll and EOR through rapid growth. Scale tax engine with compliance
across jurisdiction laws and requirements. Advocate for engineering best
practices and speedy deliverables.

Nextdoor
3 years 10 months

Engineering Manager - Search and SEO

April 2021 - May 2023 (2 years 2 months)
San Francisco Bay Area

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I grew the size of the cross-functional team from 2 to 6 engineers, including 3
backend engineers, 1 fullstack web, 1 fullstack iOS, and 1 Android engineer.

- Promoted 2 engineers from junior to mid level and 1 engineer from mid
to senior by increasing the scope and leverage of impact. Managed an
underperforming engineer out.

- Developed career path for each engineer through clear, actionable feedback
and active coaching, which led to 3 individual promotions, higher sprint
velocity, higher code output, and high team autonomy with stakeholder
satisfaction.

- Technically strong and very hands-on. I provided critical technical guidance

to the team on designing complicated systems such as Search Autocomplete,
Server-driven UI, Indexing at scale and SEO diff-in-diff AB test

- Led product initiatives across Product, Infrastructure, and ML, such as SEO
directories, logged-out search, unified search, robust experimentation for UI,
Lambda Rank to improve Search CTR, and infrastructure cost saving.

- Led my team to continuously contribute to the search-driven revenue growth

quarter over quarter. I achieved this by partnering with the Revenue team and
prioritizing the work which maximizes revenue impact.

- Our team members constantly share knowledge inside and across the
organization. Many team members have won awards and are received
acknowledgment. I encouraged mentorship, code-pairing, and participation in
technical co-op

Senior Software Engineer

August 2019 - March 2021 (1 year 8 months)
San Francisco Bay Area

Hoodline was acquired by Nextdoor in September 2019.

- I played the tech lead role for the Business Admin project. I was in charge
of backend and frontend coding, designing Photo Gallery, Autosave, and
Profile Switching system.I was the main responsible person to release features
across the web, iOS, and Android.
- I had a strong collaboration with product and design. More often, my
feedback got incorporated into the final product and helped with faster delivery.

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- By leading initiatives successfully, I accelerate the team business growth to
increase the organic business WAU and revenue funnel.
- I owned sprint planning and retrospectives. I helped my team with PR
reviews. I also wrote technical design docs and advised other technical
designs.

Hoodline
Senior Software Engineer
December 2016 - August 2019 (2 years 9 months)
San Francisco Bay Area

Lead full stack engineer on Hoodline.com and GIS location service. I lead and
own Location service which powers spatial data need for API and machine
learning.

Backend:
• Aggregate public domain and commercial geospatial data for Location
service which helps scale up distribution and ML location tagging from local
(address and neighborhood) to DMA (cities, counties and metro areas), we
expanded rapid distribution and onboard new partners
• Collaboration with machine learning team on geotagging for articles
• Help to track human writing and editing cost per automated story

Frontend:
• Hoodline CMS UI features which help reducing the editing and publishing
time per article for our in-house editors
• Location service admin tool to visualize geospatial analysis from SQL
statements.

Groupon
4 years 9 months

Senior Software Engineer

September 2015 - December 2016 (1 year 4 months)
San Francisco Bay Area

Platform architect and engineer for Card Linked Offers from Groupon.

Backend
• Workflow to onboard merchants to cash back reward programs and integrate
with credit card processing partners
• Perform benchmark tests and address bottlenecks before holiday season.

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Frontend
• Admin UI to help customer success to onboard and manage CLO merchants
• Timeline visualization of a merchant in CLO program to give insights to
customer support and customer success staff

Software Engineer
April 2012 - August 2015 (3 years 5 months)
Pingpin, Inc was acquired by Groupon in April 2012

I owned and developed features end to end across frontend and backend
platforms for Breadcrumb PRO point-of-sales system. Our team delivered
insights to restaurant owners and managers to better manage day to day
operations

Ditto (Pingpin, Inc.)

Software Engineer Intern
January 2012 - April 2012 (4 months)
Rocking on a delightful photo sharing app
• Web development using Ruby on Rails, CoffeeScript, Sass and Backbone.js
• Deploying to Heroku
• Designing and developing features on frontend and backend with team.

HammerKit Oy
Software Developer
November 2009 - October 2011 (2 years)
• Developed web sites using HammerKit CMS for clients
• Developed modules and components based on HammerKit APIs
• Developed account management app from scratch with Symfony framework
• Implemented credit card payments
• Writing test cases, performing unit testing and fixing bugs

MahShelf Oy
2 years 6 months

Cofounder and CTO

February 2008 - July 2010 (2 years 6 months)
Led and brought mahshelf.com - a social network for web comics to MVP.

Web Development Consultant

February 2008 - November 2009 (1 year 10 months)

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Provide consulting work on Symfony framework, Propel, and PHP while
bootstrapping MahShelf.com.

Barisma Oy
Software Consultant
April 2009 - May 2009 (2 months)
· Planning and designing database schema
· Web programming in Symfony framework
· UI programming with jQuery
· Writing test case, performing unit testing and fixing bugs

Education
Aalto University
Master's Programme, Service Design and Engineering · (2010 - 2012)

Metropolia Ammattikorkeakoulu - Helsinki Metropolia University of

Applied Sciences
Bachelor's Degree, Information System, Information
Technology · (2007 - 2010)

Savonia University of Applied Sciences

Information Technology · (2005 - 2007)

Tran Dai Nghia High School for the gifted

· (2003 - 2005)

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