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    CSA Demo

    Uploaded by

    harsha.metla
    The document provides a sample exam for the ServiceNow Certified System Administrator (CSA) certification. It includes 5 multiple choice practice questions covering topics related to Service Catalog, importing records, metrics, and report creation in ServiceNow. The questions are from an exam pool and include explanations for the answers.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    CSA Demo

    Uploaded by

    harsha.metla
    40 views5 pages
    The document provides a sample exam for the ServiceNow Certified System Administrator (CSA) certification. It includes 5 multiple choice practice questions covering topics related to Service Catalog, importing records, metrics, and report creation in ServiceNow. The questions are from an exam pool and include explanations for the answers.

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    Cse dump

    Original Title

    CSA-demo

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    The document provides a sample exam for the ServiceNow Certified System Administrator (CSA) certification. It includes 5 multiple choice practice questions covering topics related to Service Catalog, importing records, metrics, and report creation in ServiceNow. The questions are from an exam pool and include explanations for the answers.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    40 views5 pages

    CSA Demo

    Uploaded by

    harsha.metla
    The document provides a sample exam for the ServiceNow Certified System Administrator (CSA) certification. It includes 5 multiple choice practice questions covering topics related to Service Catalog, importing records, metrics, and report creation in ServiceNow. The questions are from an exam pool and include explanations for the answers.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    You are on page 1of 5

    Questions & Answers PDF Page 1

    ServiceNow
    CSA Exam
    ServiceNow Certified System Administrator

    Thank you for Downloading CSA exam PDF Demo

    You can also try our CSA practice exam software

    Download Free Demo


    https://www.certsfire.com/CSA.html

    https://www.certsfire.com
    Questions & Answers PDF Page 2

    Version: 15.3

    Topic 1, Exam Pool A

    Question: 1

    A Service Catalog may include which of the following components?

    A. Order Guides, Exchange Rates, Calendars

    B. Order Guides, Catalog Items, and Interceptors

    C. Catalog Items, Asset Contracts, Task Surveys

    D. Record Producers, Order Guides, and Catalog Items

    Answer: D

    Question: 2

    Which one of the following statements applies to a set of fields when they are coalesced during an
    import?

    A. If a match is found using the coalesce fields, the existing record is updated with the information

    https://www.certsfire.com
    Questions & Answers PDF Page 3

    being imported

    B. If a match is not found using the coalesce fields, the system does not create a Transform Map

    C. If a match is found using the coalesce fields, the system creates a new record

    D. If a match is not found using the coalesce fields, the existing record is updated with the
    information being imported

    Answer: A

    Question: 3

    As it relates to ServiceNow reporting, which of the following statements describes what a metric can
    do?

    A. A metric is a report gauge used on homepages to display real-time data

    B. A metric is a time measurement used to report the effectiveness of workflows and SLAs

    C. A metric is used to measure and evaluate the effectiveness of IT service management processes

    D. A metric is a comparative measurement used to report the effectiveness of workflows and SLAs.

    Answer: C

    Question: 4

    The display sequence is controlled in a Service Catalog Item using which of the following?

    https://www.certsfire.com
    Questions & Answers PDF Page 4

    A. The Default Value field in the Catalog Item form

    B. The Sequence field in the Catalog Item form

    C. The Order field in the Variable form

    D. The Choice field in the Variable form

    Answer: C

    Question: 5

    Reports can be created from which different places in the platform? (Choose two.)

    A. List column heading

    B. Metrics module

    C. Statistics module

    D. View / Run module

    Answer: A,D

    https://www.certsfire.com
    Questions & Answers PDF Page 5

    Thank You for trying CSA PDF Demo


    `

    To try our CSA practice exam software visit link below

    https://www.certsfire.com/CSA.html

    Start Your CSA Preparation


    Use Coupon “SAVE25” for extra 25% discount on the purchase of
    Practice Test Software. Test your CSA preparation with actual exam
    questions.

    https://www.certsfire.com

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