Terms in this set (20)

Original
The functional organization emphasizes the importance of the contribution of each functional
component's ___ to the company's products
expertise

A company with a functional structure may periodically form project teams to work on ___ company
projects, such as developing new products, implementing a new information system, redesigning the
office floor plan, improving manufacturing processes, implementing an energy reduction project, or
updating the company policy and procedures manual
internal

In a functional organization, the project manager does not have complete ___ over the project team,
because administratively them members still work for their respective ___ managers
authority

functional

An autonomous project organizational structure, also referred to as a projectized organizational

structure, is one in which each project operates as its own somewhat ___ with dedicated resources
assigned solely to each project
independent entity

In the autonomous project organization, all the ___ needed to accomplish the project are assigned ___
to work on that project
resources

full time

An autonomous project organization can be cost ___ both for individual projects and for its parent
company
inefficient

Autonomous project organizational structures are found primarily in companies that are involved in ___
projects
very large
A ___ organizational structure is a hybrid of the functional and autonomous project organizational
structures
matrix

In a matrix organization, the ___ components provide a pool of ___ to support ongoing projects
functional

expertise

In a matrix organization, some people may be assigned to a project for its ___ duration; others may work
on only one part of the project or even ___ throughout the project
entire

off and on

The matrix organizational structure results in ___ utilization of resources and ___ overall costs for each
project and for the entire company
effective

minimizes

In a matrix organization, each member of a project team has a dual reporting relationship - to the ___
project manager and to a ___ functional manager
temporary

permanent

In the matrix organizational structure, the ___ is the intermediary between the company and the
customer
project manager

In a matrix organizational structure, the project manager defines what must be done, by whom, by
when, and for how much money to accomplish the project ___ the customer
objective and satisfy
In a matrix organization, each ___ manager is responsible for how the work will be accomplished and
___ will do each task
functional

who

The matrix organizational structure allows for fast response to identified problems because it has both a
___ path for the flow of information
horizontal (project) and a vertical (functional)

In an ___ project organizational structure, there is little opportunity for members of different project
teams to share knowledge or technical expertise, because each project team tends to be isolated
autonomous

In a ___ organizational structure, the project manager is responsible for the project results, while the
functional managers are responsible for providing the resources needed to achieve the results
matrix

In a ___ organizational structure, the objective is to maximize the number of functional person-hours
applied to work and minimize the unapplied time
matrix

The ___ organizational structure provides a core of functional expertise that is available to all projects
Matrix

Terms in this set (43)

Original
Project teams should be kept throughout the project.
A. as large as possible
*b.as small as feasible
c.at a moderate size with extra resources
d.at a moderate size with contingency resource

In the stage of team development, individuals get acquainted

*a.forming
b.norming
c.storming
d.performing

In the stage of team development, the group begins to establish an identity and attempts to define and
plan the tasks that need to be done. Little actual work is accomplished.
*a.forming
b.norming
c.storming
d.performing

In the stage of team development, tasks may be more extensive or difficult than anticipated
a.forming
b.norming
*c.storming
d.performing

In the stage of team development, team members now begin to test the limits and flexibility of the
project manager and the ground rules.
a.forming
b.norming
*c.storming
d.performing

In the phase of team development, relationships have become settled

a.forming
b.norming
*c.storming
d.performing

In the phase of team development, interpersonal conflicts have been resolved

a.forming
*b.norming
c.storming
d.performing

In the stage of team development, a feeling of camaraderie emerges

a.forming
*b.norming
c.storming
d.performing

In the stage of team development, the team is highly committed and eager to achieve the project
objective
a.forming
b.norming
c.storming
d.performing

In the stage of team development, the project manager acts as a mentor, supporting the professional
growth and development of the people
a.forming
b.norming
c.storming
*d.performing

Socialization among team members supports

team building

Is categorizing individuals into a group and then conferring on them the characteristics that we believe
apply universally to all members of that group
Stereotyping

Do not identify or refer to team members by drawing attention to their

diversity

The goals of the diversity policy might be to create a work environment where all the following are true
except
There will be acceptance for breach of respect or intolerant behavior

Primarily, the must promote and foster a respectful and supportive work environment that removes
barriers to valuing diversity, values differences, and encourages participation by all team members
project manager

is necessary within a project organization, and in project business relationships with customers,
suppliers, and subcontractors
Ethical behavior

A potential conflict on projects is Cost where conflict often arises over

how much the work should cost

A potential conflict on projects is Organizational Issues where organizational issues can cause conflict.
There may be disagreement over all the following except
payment schedules from the customer

A potential conflict on projects is Personal Differences where conflict can emerge among members of the
project team because of differences in
individuals' prejudices or values and attitudes

In the approach, conflict is viewed as a win-lose situation

Competing or Forcing

The approach to handling conflict can result in resentment and deterioration of the work climate
Competing or Forcing

The approach emphasizes the search for areas of agreement within the conflict and minimizes the value
of addressing differences
Accommodating or Smoothing

Although the approach may make a conflict situation livable, it does not resolve the issue
Accommodating or Smoothing

Once various potential solutions have been identified it is necessary to

evaluate the alternative solutions.

Criteria to evaluate the alternative solutions

have to be established

Should develop the planning information or implement the best solution to a problem
The project team members who will be responsible for implementing the best solution for a problem
The project manager clearly defines the project objective and reaches agreement with the on this
objective.
customer

The project manager reviews the plan with the customer to gain endorsement and then sets up a project
management information system for
comparing actual progress to planned progress

involves securing the appropriate resources to perform the work

Organizing

If actual progress falls behind planned progress or unexpected events occur, the project manager
takes immediate action

The project manager clearly defines the project objective and reaches agreement with the on this
objective
customer

is the act of allowing individuals to successfully carry out assigned tasks

Delegation

involves selecting the project team members who are best qualified to perform each task and then
empowering them to do it
Delegation

The one thing that you can be sure will happen during a project is
change

An important aspect of the project manager's job is to manage and control

changes

At the start of the project, procedures need to be established regarding how changes will be
documented and authorized
Some changes become necessary as a result of, such as an early snowstorm that slows down the
construction of a building
unanticipated occurrences

A disadvantage of an autonomous project organizational structure is that it can be cost-inefficient

because of underutilization of resources
True

A disadvantage of a matrix organizational structure is that members of a project team in a matrix

organization structure have a dual reporting relationship, which can cause anxiety and conflict over work
priorities
True

___ is typically used in businesses that primarily sell and produce standard products. For example, a
company that manufactures and sells video recorders
A functional organizational structure

In, team members may be assigned to the project either full-time or part-time.
A functional organizational structure

multiple projects are worked on at any one time, and these projects vary in size and complexity
a matrix organizational structure

Because they have a functional home in, individuals can be moved among projects
a matrix organizational structure

Terms in this set (21)

Original
3 types of organizational structures
Functional, Project, Matrix

Companies with functional organization structures frequently perform projects involving external
customers. True or False
False
A project-type organization can be cost-inefficient both for individual projects and for the company.
True

The ___________________ type organization structure lacks customer focus.

Functional

The _________________ organization is well positioned to be highly responsive to the project objective
and customer needs because each project team is strictly dedicated to only one project.
Project (Autonomous)

Teamwork with other functions is not emphasized, and there is little cross-fertilization of ideas in the
________________ organization structure.
Functional

The objective of the matrix-type organization structure is to _________ the number of functional
person-hours applied to work on projects (within the project budget) and __________ the unapplied
time.
Maximize, Minimize

In the project organization structure, groups consist of individuals who perform the same function. True
or False
False

In the project-type organization, each project is operated like a mini-company. True or False
True

In a _______________ organization(s), the project manager does not have complete authority over the
project team.
Functional and Matrix

By bringing specialists from the same discipline together in the same organizational unit, a functional-
type organization reduces duplication and overlap of activities. True or False
True
Functional organization structures are typically used in businesses that primarily sell and produce
standard products. True or False
True

In the ____________________ organization structure, each functional group, or component,

concentrates on performing its own activities in support of the company's business mission.
Functional

In a matrix-type organization, it's not unusual for an individual from a functional component to be
assigned part-time to several concurrent projects. True or False
True

In the _______________ organization structure, the project manager meets with the appropriate
functional managers to negotiate the assignment of various individuals from the functional components
to work on the project.
Matrix

The project organization structure allows for fast response upon problem identification because it has
both a horizontal (project) and a vertical (functional) path for the flow of information. True or False
False

The functional-type organization provides opportunities for people in the functional components to
pursue career development through assignment to various types of projects. True or False
False (They are pulled to work on projects in which they already are skilled)

Companies with _______________ organization structures seldom perform projects involving external
customers.
Functional

The functional component within a _____________ organization provides a home for individuals at the
end of a project while they are waiting to be assigned to other projects.
Matrix

Each ________________ manager in a matrix organization structure is responsible for how the assigned
work tasks will be accomplished and who (which specific people) will do each task.