08 Quiz 1

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08 Quiz 1

1. Rationalize which of the following types of IT infrastructure offers the best benefits for a startup

company

Cloud Computing

 Dependency: Entrusting a third-party provider means a startup relies on their infrastructure and

services.

 Data Security: Certain businesses may harbor apprehensions regarding data security and

compliance in the cloud.

 Scalability: Cloud infrastructure provides the flexibility to easily adjust resources based on

business requirements.

 Cost-Effective: Cloud services typically follow a pay-as-you-go model, allowing startups to avoid

substantial upfront expenses.

 Accessibility: Accessible from any location with an internet connection, facilitating remote work.

 Managed Services: Cloud providers offer diverse managed services, alleviating the workload on

the startup's IT team.

2. Differentiate the IT operation team from the IT infrastructure manager based on their

responsibilities

System Development:

• Create new systems, especially designed for managing sensitive data.

• Follow a meticulous process for implementing new tools, grounded in a comprehensive diagnosis of

resolved system problems.

Documentation and Reporting:


• Develop effective training materials and sustain documentation on IT system performance.

• Track and report on system performance metrics.

• Draft incident reports in the event of security issues or breaches.

Performance Monitoring:

• Monitor and analyze IT Key Performance Indicators (KPIs), encompassing outage data, frequency of

downtime, resolution meantime, total downtime, storage and utilization metrics (RAM utilization and

available storage space), and network performance (upload and download speeds, network latency).

Security Management:

• Implement and oversee comprehensive system security measures to safeguard infrastructure against

various attacks.

• Deploy antivirus software, firewalls, and encryption practices for safeguarding sensitive data files and

communication.

Standards and Procedures:

• Establish and enforce organization-wide IT maintenance and security processes.

• Ensure compliance with established standards to optimize the use of IT resources.

These responsibilities collectively ensure the efficient and secure operation of the IT infrastructure,

Encompassing proactive measures for security, and adherence to standards, continuous performance

monitoring, comprehensive documentation, and strategic development of new systems.

3. Justify the importance of performance monitoring of the IT infrastructure of the IT Company

Monitoring the performance of IT infrastructure plays a vital role in identifying and addressing issues

proactively, optimizing resource utilization, ensuring a positive user experience, and meeting service
level agreements. It facilitates effective capacity planning, scaling, and cost optimization, thereby

minimizing downtime and mitigating business disruptions. Furthermore, incorporating security

monitoring into performance metrics assists in the early detection of potential threats. In essence,

performance monitoring supports data-driven decision-making and plays a key role in enhancing

operational efficiency and achieving strategic organizational goals.

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