P.O.

Box 300
Rosemead, CA
91771-0001 Your electricity bill
www.sce.com
VALUED CUSTOMER / Page 1 of 4

Customer account 0-00-000-0000

For billing and service inquiries call 1-800-684-8123
Service account 0-000-0000-00
SERVICE ADDRESS
Date bill prepared: Mmm dd ‘yy MONTEREY PARK, CA 91755
Rotating outage Group A123

Your account summary

Previous Balance $15,248.22
Payment Received XX/XX $15,248.22
Balance forward $0.00
Your new charges $15,212.80
Total amount you owe by Mmm dd ‘yy $15,212.80

Compare the electricity you are using

For meter V000E-999999 from Mmm dd ‘yy to Mmm dd ‘yy
Total electricity you used this month in kWh 79,988

Service account Service address Billing period Your rate New charges
3-000-0000-00 54321 ANY STREET Mmm dd ’yy to Mmm dd ‘yy TOU-GS-1-B $15,189.50
MONTEREY PARK, CA 91755 (Direct Access)
3-000-0000-00 54321 ANY STREET Mmm dd ’yy to Mmm dd ‘yy ESP $23.30
MONTEREY PARK, CA 91755 (Direct Access)
$15,212.80

Electricity (kWh)
Summer Season Your next billing cycle will end on or about Mmm dd ‘yy .
On peak 17,267
Mid peak 24,514
Off peak 38,207 Maximum demand is 23 kW
Total 79,988

Please return the payment stub below with your payment and make your check payable to Southern California Edison.
(Tear here) If you want to pay in person, call 1-800-747-8908 for locations, or you can pay online at www.sce.com. (Tear here)

Amount due by Mmm dd ‘yy $15,212.80

Customer account 0-00-000-0000
Please write this number on your check. Make Amount enclosed $
your check payable to Southern California Edison.

VALUED CUSTOMER
MAILING ADDRESS P.O. BOX 300
MONTEREY PARK, CA 91755 ROSEMEAD, CA 91771-0001

00 000 0000 0000000 0000000000000000000000000000000

 VALUED CUSTOMER / Page 2 of 4

Contact information *Note - Symbols will appear on production bills

Customer service numbers Multicultural services

General Services (U.S. & Canada) 1-800-655-4555 Cambodian 1-800-843-1309
Account Balances & Extensions 1-800-950-2356 Chinese 1-800-843-8343
Emergency Services & Outages 1-800-611-1911 Korean 1-800-628-3061
California Alternate Rates for Energy (CARE) 1-800-447-6620 Vietnamese 1-800-327-3031
Electric Industry Restructuring 1-800-799-4723 Spanish 1-800-441-2233
Energy Theft Hotline 1-800-227-3901
Hearing & Speech Impaired (TTY) 1-800-352-8580
Correspondence: Southern California Edison (SCE)
P.O. Box 6400 Rancho Cucamonga, CA 91729-6400

Important information
Rotating outages
Late Payment Charge (LPC)
A rotating outage is a controlled electric outage that lasts approximately one hour for
A late payment charge of 0.8% will be applied to the total unpaid balance on your
a group of circuits, which is used during electric system emergency conditions to
account if full payment is not received by the due date on this bill (except for CARE
avoid widespread or uncontrolled blackouts. Each SCE customer is assigned a
and state agency accounts).
rotating outage group, shown on the upper part of the SCE bill. If your rotating
outage group begins with the letters A, M, R, S, or X, you are subject to rotating Disputed bills
outages. If it begins with N or Exempt, you are not. Your rotating outage group may If you think your bill is incorrect, call us and speak with a customer service
change at any time. For more information, and to see which rotating outage groups representative, or if necessary, with a manager. If you feel unsatisfied with the result
are likely to be called in the event of a system emergency, visit www.sce.com or call of such discussion(s), contact the CPUC, Consumer Affairs Branch by mail at: 505
1-800-655-4555. Van Ness, Room 2003 San Francisco, CA 94102; or at: www. cpuc ca.gov, 1-800-
649-7570, TTY: 1-800-229-6846. Include a copy of your bill, why you believe SCE
Options for paying your bill did not follow its rules and rates, and a check or money order made out to the CPUC
for the disputed amount. You must pay the disputed amount, or send it to the CPUC,
On-line: www.sce.com or Electronic Fund Transfer
before the past-due date to avoid disconnection. The CPUC accepts payment only
Mail-in: Check or Money order
for matters relating directly to bill accuracy. While the CPUC is investigating your
In Person Authorized payment locations 1-800-747-8908
complaint, you must pay any new SCE bills that become due.
Phone: QuickCheck 1-800-950-2356
Credit Card–Visa/MasterCard* 1-800-254-4123 Electronic Fund Transfers (EFT)
Debit Card–ACCEL/NYCE/Pulse/Star 1-800-254-4123
When you provide a check as payment, you authorize us either to use information
*The Credit/Debit card payment options are not available for payment of commercial from your check to make a one-time electronic fund transfer from your account or to
services or security deposits for commercial services. process the payment as a check transaction. When we use information from your
You may call us for electronic payment options, to make payment arrangements, or check to make an electronic fund transfer, funds may be withdrawn from your
for information on agencies to assist you in bill payment. If service has been account as soon as the same day we receive your payment. You will not receive
disconnected, on the day of the service reconnection, be sure all appliances and your check back from your financial institution, but the transaction will appear on
other electric devices are turned off. For additional home safety tips, visit your financial institution statement. If you do not wish to authorize an electronic fund
www.sce.com/safety or you may call SCE Customer Service at 1-800-655-4555. transfer, please call the 800 number on the front of your bill.

Past due bills

Your bill was prepared on Month dd, yyyy. Your bill is due when you receive it and Definitions
becomes past due 19 days after the date the bill was prepared. You will have 15
days at your new address to pay a bill from a prior address before your service will • DWR Bond Charge: Bonds issued by the Department of Water Resources (DWR)
be terminated. SCE does not terminate residential service for non-payment of bills to cover the cost of buying power for customers during the energy crisis are being
for other classes of service. Termination of electric service requires a Service repaid through this charge.
Connection charge. If you are a residential customer, and claim an inability to pay • SCE Generation: These charges recover energy procurement and generation
and payment arrangements have not been extended to you by SCE pursuant to costs for that portion of your energy provided by SCE. Beginning April 11, 2010,
SCE's filed tariffs, you may contact the California Public Utilities Commission pursuant to CPUC Decision 10-03-022, Direct Access (DA) is again open to all
(CPUC). non-residential customers, subject to annual limits during a four year phase-in
period, and absolute limits following the phase-in. All residential customers
currently returning to Bundled Service may not elect to return to DA service.
Rules and rates
• CA Climate Credit: Credit from state effort to fight climate change. Applied monthly
SCE’s rules and rates are available in full at www.sce.com or upon request.
to eligible businesses and semi-annually to residents.

To change your contact information, complete the form below and return it to SCE.

Change of Mailing Address: 0-00-000-0000 Direct Payment (Automatic Debit) Enrollment: 0-00-000-0000
STREET# STREET NAME APARTMENT # I hereby authorize SCE and my financial institution to automatically deduct my
monthly payment from the checking account as shown on my enclosed check, ten
CITY STATE ZIP CODE
calendar days after my bill is mailed.

Signature ______________________________________ Date ______________

TELEPHONE # E-MAIL ADDRESS To change your checking account information or to be removed from the Direct
Payment program please call SCE @

Energy Assistance Fund (EAF): I want to help people pay their energy bill through EAF. For info visit www.sce.com/eaf or call (800) 205-8596.
Round-up my bill to next whole dollar amount for EAF Add this amount for EAF $_______________ Select one box only and sign below for EAF:

Every One Month Every One Month

Month Only _____________________________________
Only Month
 VALUED CUSTOMER / Page 3 of 4

Your daily average electricity usage (kWh)

4,000 Your monthly usage may be higher than usual…

Based on your historical usage pattern, your monthly
usage is trending higher than normal. As a result, you
2,500
may notice an increase in your bill. If you would like
information on tips and programs that can help you
lower your energy usage and your bill, please visit
www.sce.com/billhelper.
1,000
Sep '08 Sep '09 Aug '10 Sep '10

Usage Comparison
Sep ‘08 Sep ’09 Oct ’09 Nov ’09 Dec ’09 Jan ’10 Feb ’10 Mar ’10 Apr ’10 May ’10 Jun ’10 Jul ’10 Aug ’10 Sep ‘10
Total kWh used 72,613 77,701 80,000 69,295 68,965 69,800 79,100 75,999 78,200 77,410 72,500 78,475 81,800 79,988
Number of days 30 30 30 31 28 31 31 30 31 30 31 31 30 32
Appx. average kWh used/day 2,420 2,590 2,666 2,235 2,463 2,252 2,552 2,533 2,523 2,580 2,339 2,531 2,727 2,500

Details of your new charges

Your rate: TOU-GS-1 (Direct Access
Billing period: Mmm dd ‘yy to Mmm dd ‘yy (32 days)
Delivery charges Your Delivery charges include:
Energy-Summer • $3.59 transmission charges
On peak 17,267 kWh x $0.05730 $989.40 • $20.45 distribution charges
Mid peak 24,514 kWh x $0.05730 $1,404.65 • $0.64 nuclear decommissioning charges
Off peak 38,207 kWh x $0.05730 $2,189.26 • $7.73 public purpose programs charge
Customer charge $23.30 • $0.69 new system generation charge
DWR bond charge 79,988 kWh x $0.00515 $411.94
Your overall energy charges include:
Direct Access cost responsibility surcharge*
• $0.77 franchise fees
DA CRS DWR bond 1,808 kWh x $0.00493 $x.xx
• $0.07 franchise fees
PCIA 1,808 kWh x $0.00003 $x.xx
CTC 1,808 kWh x $0.00001 $x.xx
Additional information:
Other charges or credits
• Service voltage: 240 volts
General Municipal Surcharge $x.xx
• Generation Municipal Surcharge (GMS) factor:
Subtotal of your new charges $14,752.62 0.009056
State tax 78,988 kWh x $0.00022 $17.60 • 2009 Vintage CRS
Your new charges $15,212.80

(*) Direct Access Cost Responsibility Surcharge (DA CRS) has been authorized by the California Public Utilities Commission (CPUC) for
collection of the Department of Water Resources (DWR) historic costs as well as its going forward long-term contacts costs, DWR Bond
Charges, and above market costs of utility retained generation known as the Competition ?Transition Charge (CTC).
 VALUED CUSTOMER / Page 4 of 4

Details of your new charges (continued)

ABC Provider
Your rate: ESP
Service account: 3-000-0000-00
Billing Period: Mmm dd ‘yy to Mmm dd ‘yy (32 days)

ESP Energy charge (1) $23.00 (1) 1,500 kWh

ESP State tax charge (2) $0.30 (2) State tax

Subtotal of your new charges $23.30

Your new charges $23.30

Things you should know

Looking for a more convenient way to receive and pay your monthly electric bill?
Online Billing lets you view your current bill and review your account history without receiving a paper bill. Online Payment offers the
convenience of paying online, any time of day, seven days a week. You’ll save on postage, too. Enroll in SCE’s free My Account
service today at www.sce.com/mybill.