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NVR User Manual (1.4.8)

The document provides instructions for operating a user device. It covers notes for reading the manual, regulatory information, and a table of contents that lists sections about introduction, basic operation, and system configuration.

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Alvaro Barraza
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0% found this document useful (0 votes)
57 views

NVR User Manual (1.4.8)

The document provides instructions for operating a user device. It covers notes for reading the manual, regulatory information, and a table of contents that lists sections about introduction, basic operation, and system configuration.

Uploaded by

Alvaro Barraza
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 215

User Manual

Please read this manual carefully before operating the unit and keep it for further reference
Notes
 Please read this user manual carefully to ensure that you can use the device correctly and
safely.
 There may be several technically incorrect places or printing errors in this manual. The
updates will be added into the new version of this manual. The contents of this manual are
subject to change without notice.
 This device should be operated only from the type of power source indicated on the
marking label. The voltage of the power must be verified before using the same. Kindly
remove the cables from the power source if the device is not to be used for a long period of
time.
 Do not install this device near any heat sources such as radiators, heat registers, stoves or
other devices that produce heat.
 Do not install this device near water. Clean only with a dry cloth.
 Do not block any ventilation openings and ensure proper ventilation around the machine.
 Do not power off the device at normal recording condition.
 This machine is for indoor use only. Do not expose the machine in rain or moist
environment. In case any solid or liquid get inside the machine’s case, please turn off the
device immediately and get it checked by a qualified technician.
 Do not try to repair the device by yourself without technical aid or approval.
 In this manual, the trademarks, product names, service names, company names, products
that are not owned by our company are the properties of their respective owners.
 It is recommended to back up and clear the personal data stored in the device before the
device is returned to us for repair or replacement except those data that are essential for
purposes of repair or replacement. The device will be restored to the default factory settings
and all personal data will be cleared after repair or replacement. Our company ensures that the
customer’s data is not made available to third parties if the device is exchanged.
 This manual is suitable for many models. All examples and pictures used in the manual are
from one of the models for reference purpose.
 The local language versions of this manual will be provided to users in the corresponding
regions and countries.

Disclaimer
 With regard to the product with internet access, the use of product shall be wholly at your
own risks. Our company shall be irresponsible for abnormal operation, privacy leakage or other
damages resulting from cyber attack, hacker attack, virus inspection, or other internet security
risks; however, our company will provide timely technical support if necessary.
 Surveillance laws vary from country to country. Check all laws in your local region before
using this product for surveillance purposes. We shall not take the responsibility for any
consequences resulting from illegal operations. In the event of any conflicts between this
manual and the applicable law, the later prevails.
 The storage of the personal data depends on the capacity of the storage devices the users
use and all data stored in the device shall be handled by themselves. Our company shall not be
responsible for the data loss.

Cybersecurity Recommendations
 Use a strong password. At least 8 characters or a combination of characters, numbers, and
upper and lower case letters should be used in your password.
 Set the password expiration time and regularly change the passwords of your devices to
ensure that only authorized users can access the system. (recommended time is 90 days).
 The system will automatically check the latest firmware version once a day. Once the
latest version is checked, you’d better update it to ensure the system is current with the latest
security patches and fixes.
 It is recommended to change the service default ports (like HTTP-80, HTTPS-443, etc.) to
reduce the risk of outsiders being able to access.
 It is recommended to set the firewall of your router. But note that some important ports
cannot be closed (like HTTP port, HTTPS port, Data Port).
 It is not recommended to expose the device to the public network. When it is necessary to
be exposed to the public network, please set the external hardware firewall and the
corresponding firewall policy.
 It is not recommended to use the v1 and v2 functions of SNMP.
 In order to enhance the security of WEB client access, please create a TLS certificate to
enable HTTPS.
 Use black and white list to filter the IP address. This will prevent everyone, except those
specified IP addresses from accessing the system.
 If you add multiple users, please limit functions of guest accounts.
 If you enable UPnP, it will automatically try to forward ports in your router or modem. It
is really very convenient for users, but this will increase the risk of data leakage when the
system automatically forwards ports. Disabling UPnP is recommended when the function is not
used in real applications.
 Check the log. If you want to know whether your device has been accessed by
unauthorized users or not, you can check the log. The system log will show you which IP
addresses were used to log in your system and what was accessed.
Regulatory Information
FCC Information
Please take attention that changes or modification not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.

1. FCC compliance
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy, and if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
 Consult the dealer or an experienced radio/TV technician for help.

2. FCC conditions:
 This device complies with part 15 of the FCC Rules. Operation of this product is subject
the following two conditions:
 This device may not cause harmful interface.
 This device must accept any interference received, including interference that may cause
undesired operation.

CE Information

The products have been manufactured to comply with the following directives.
EMC Directive 2014/30/EU

RoHS
The products have been designed and manufactured in accordance with Directive EU RoHS
Directive 2011/65/EU and its amendment Directive EU 2015/863 on the restriction of the use
of certain hazardous substances in electrical and electronic equipment.
2012/19/EU (WEEE directive): The Directive on waste electrical and electronic
equipment (WEEE Directive). To improve the environmental management of WEEE,
the improvement of collection, treatment and recycling of electronics at the end of
their life is essential. Therefore, the product marked with this symbol must be
disposed of in a responsible manner.

Directive 94/62/EC: The Directive aims at the management of packaging and packaging waste
and environmental protection. The packaging and packaging waste of the product in this
manual refers to must be disposed of at designated collection points for proper recycling and
environmental protection.

REACH(EC1907/2006): REACH concerns the Registration, Evaluation, Authorization and


Restriction of Chemicals, which aims to ensure a high level of protection of human health and
the environment through better and earlier identification of the intrinsic properties of chemical
substances. The product in this manual refers to conforms to the rules and regulations of
REACH. For more information of REACH, please refer to DG GROWTH or ECHA websites.
Table of Contents NVR User Manual

Table of Contents
1 Introduction ................................................................................................................... 1
1.1 Summary ....................................................................................................................... 1
1.2 Features ......................................................................................................................... 1
1.3 Front Panel Descriptions ............................................................................................... 5
1.4 Rear Panel Descriptions ................................................................................................ 6
1.5 Connections................................................................................................................... 9
2 Basic Operation Guide ................................................................................................ 12
2.1 Startup & Shutdown .................................................................................................... 12
2.1.1 Startup .............................................................................................................. 12
2.1.2 Shutdown.......................................................................................................... 12
2.2 Remote Controller ....................................................................................................... 12
2.3 Mouse Control............................................................................................................. 14
2.4 Text-input Instruction .................................................................................................. 15
2.5 Common Button Operation ......................................................................................... 15
3 Wizard & Main Interface ........................................................................................... 17
3.1 Startup Wizard............................................................................................................. 17
3.2 Main Interface ............................................................................................................. 24
3.2.1 Main Interface Introduction .............................................................................. 24
3.2.2 Setup Panel ....................................................................................................... 26
3.2.3 Main Functions................................................................................................. 28
4 Camera Management .................................................................................................. 29
4.1 Add/Edit Camera ......................................................................................................... 29
4.1.1 Add Camera ...................................................................................................... 29
4.1.2 Edit Camera ...................................................................................................... 31
4.2 Add/Edit Camera Group .............................................................................................. 33
4.2.1 Add Camera Group........................................................................................... 33
4.2.2 Edit Camera Group........................................................................................... 34
4.2.3 IP Planning ....................................................................................................... 34
5 Live View Introduction ............................................................................................... 35
5.1 Live View Interface Introduction ................................................................................ 35
5.2 View Mode .................................................................................................................. 36
5.2.1 Preview by Display Mode ................................................................................ 36
5.2.2 Quick Sequence View....................................................................................... 39
5.2.3 Camera Group View in Sequence ..................................................................... 39
5.2.4 Scheme View in Sequence ................................................................................ 40
5.3 POS Settings ............................................................................................................... 42
5.4 Preview Image Configuration ..................................................................................... 45
5.4.1 OSD Settings .................................................................................................... 45
5.4.2 Image Settings .................................................................................................. 46
5.4.3 Mask Settings ................................................................................................... 47
5.4.4 Fisheye Settings................................................................................................ 47
5.4.5 Image Adjustment ............................................................................................ 48
6 PTZ ............................................................................................................................... 51
Table of Contents NVR User Manual

6.1 PTZ Control Interface Introduction ............................................................................. 51


6.2 Preset Settings ............................................................................................................. 56
6.3 Cruise Settings ............................................................................................................ 57
6.4 Cruise Group Settings ................................................................................................. 58
6.5 Trace Settings .............................................................................................................. 58
6.6 Task Settings ............................................................................................................... 59
6.7 Smart Tracking ............................................................................................................ 60
7 Record & Disk Management ...................................................................................... 63
7.1 Record Configuration .................................................................................................. 63
7.1.1 Mode Configuration ......................................................................................... 63
7.1.2 Schedule Settings ............................................................................................. 65
7.1.3 Advanced Configuration ................................................................................... 68
7.2 Encode Parameters Settings ........................................................................................ 68
7.3 Record Mode ............................................................................................................... 69
7.3.1 Manual Recording ............................................................................................ 69
7.3.2 Timing Recording ............................................................................................. 69
7.3.3 Motion Based Recording .................................................................................. 69
7.3.4 Sensor Based Recording ................................................................................... 69
7.3.5 AI Event Recording .......................................................................................... 70
7.4 Disk ............................................................................................................................. 70
7.4.1 Disk Management ............................................................................................ 70
7.4.2 Storage Mode Configuration ............................................................................ 73
7.4.3 View Disk Information ..................................................................................... 75
8 Playback & Backup..................................................................................................... 76
8.1 Instant Playback .......................................................................................................... 76
8.2 Playback Interface Introduction .................................................................................. 76
8.3 Smart Playback............................................................................................................ 81
8.3.1 Smart Playback Settings ................................................................................... 82
8.3.2 Smart Playback Based on Motion Detection .................................................... 83
8.3.3 Smart Playback by Face Search........................................................................ 84
8.3.4 Smart Search by License Plate ......................................................................... 85
8.3.5 Smart Search by Object Attributes ................................................................... 86
8.4 Record Search, Playback & Backup ............................................................................ 87
8.4.1 Search, Playback & Backup by Time-sliced Image .......................................... 87
8.4.2 Search, Playback & Backup by Time ............................................................... 89
8.4.3 Search, Playback & Backup by Event .............................................................. 90
8.4.4 Search & Playback by Tag ................................................................................ 91
8.4.5 Image Management .......................................................................................... 91
8.4.6 View Backup Status.......................................................................................... 92
9 AI Event Management ................................................................................................ 93
9.1 Face Recognition ......................................................................................................... 93
9.1.1 Face Detection Settings .................................................................................... 93
9.1.2 Face Database Management ............................................................................. 95
9.1.3 Face Recognition Settings ................................................................................ 97
9.2 License Plate Recognition ........................................................................................... 99
9.2.1 License Plate Detection Settings ...................................................................... 99
9.2.2 Plate Database Management ........................................................................... 100
Table of Contents NVR User Manual

9.2.3 License Plate Recognition Settings ................................................................ 101


9.3 Line Crossing Detection ............................................................................................ 102
9.4 Intrusion Detection .................................................................................................... 104
9.5 Abandoned/Missing Object Detection ....................................................................... 105
9.6 Crowd Density Detection .......................................................................................... 106
9.7 Target Counting ......................................................................................................... 106
9.8 Exception Detection .................................................................................................. 109
9.9 Fire Detection ............................................................................................................ 110
9.10 Temperature Detection ............................................................................................ 110
9.11 Video Metadata........................................................................................................ 112
10 Intelligent Analytics .................................................................................................. 114
10.1 Target Detection View ............................................................................................. 114
10.1.1 Human Body/Vehicle Detection View .......................................................... 114
10.1.2 Face Detection/Match View ......................................................................... 115
10.1.3 License Plate Detection/Recognition View .................................................. 118
10.1.4 Object Attribute View ................................................................................... 120
10.2 Smart Search ........................................................................................................... 120
10.2.1 Face Search .................................................................................................. 120
10.2.2 Track Playback ............................................................................................. 125
10.2.3 Face Search by Snapshot .............................................................................. 127
10.2.4 Human Body Search ..................................................................................... 128
10.2.5 Vehicle Search .............................................................................................. 129
10.2.6 Combination Search ..................................................................................... 130
10.3 View Statistical Information .................................................................................... 130
10.4 Enabling AI Mode ................................................................................................... 132
11 General Event Management ..................................................................................... 133
11.1 Sensor Alarm ........................................................................................................... 133
11.2 Motion Alarm .......................................................................................................... 134
11.2.1 Motion Configuration ................................................................................... 134
11.2.2 Motion Alarm Handling Configuration ........................................................ 135
11.3 Combination Alarm ................................................................................................. 136
11.4 Exception Alarm ...................................................................................................... 137
11.4.1 IPC Offline Settings...................................................................................... 137
11.4.2 Exception Alarm Settings ............................................................................. 138
11.5 Alarm Event Notification ........................................................................................ 138
11.5.1 Alarm-out ..................................................................................................... 138
11.5.2 E-mail ........................................................................................................... 138
11.5.3 Display ......................................................................................................... 138
11.5.4 Buzzer........................................................................................................... 139
11.5.5 Push Text ...................................................................................................... 139
11.5.6 Audio ............................................................................................................ 140
11.5.7 Light ............................................................................................................. 141
11.5.8 Alarm Server ................................................................................................. 141
11.6 Manual Alarm.......................................................................................................... 142
11.7 View Alarm Status ................................................................................................... 142
11.8 System Disarming ................................................................................................... 143
12 Application ................................................................................................................. 145
Table of Contents NVR User Manual

12.1 Face Attendance ...................................................................................................... 145


12.2 Face Check-In ......................................................................................................... 146
12.3 Parking Lot Settings ................................................................................................ 147
12.3.1 Basic Settings ............................................................................................... 147
12.3.2 Parking Space Settings ................................................................................. 147
12.3.3 Entrance/Exit Management .......................................................................... 148
12.3.4 Parking Lot Management ............................................................................. 148
12.3.5 Search Vehicle Entry/Exiting Records .......................................................... 149
12.4 Access Control Management ................................................................................... 150
12.4.1 Access Control Settings ................................................................................ 150
12.4.2 Open the Door Manually .............................................................................. 151
13 Account & Permission Management ....................................................................... 153
13.1 Account Management .............................................................................................. 153
13.1.1 Add User....................................................................................................... 153
13.1.2 Edit User....................................................................................................... 154
13.2 User Login & Logout .............................................................................................. 156
13.3 Permission Management ......................................................................................... 156
13.3.1 Add Permission Group ................................................................................. 156
13.3.2 Edit Permission Group ................................................................................. 157
13.4 Black and White List ............................................................................................... 157
13.5 Preview on Logout .................................................................................................. 158
13.6 Network Security .................................................................................................... 159
13.7 Password Security ................................................................................................... 159
13.8 View Online User .................................................................................................... 159
14 Device Management .................................................................................................. 160
14.1 Network Configuration ........................................................................................... 160
14.1.1 TCP/IP Configuration ................................................................................... 160
14.1.2 Port Configuration ........................................................................................ 162
14.1.3 PPPoE Configuration ................................................................................... 165
14.1.4 DDNS Configuration .................................................................................... 166
14.1.5 E-mail Configuration .................................................................................... 168
14.1.6 UPnP Configuration ..................................................................................... 169
14.1.7 802.1X .......................................................................................................... 170
14.1.8 NAT Configuration ....................................................................................... 170
14.1.9 FTP Configuration ........................................................................................ 171
14.1.10 SNMP ......................................................................................................... 172
14.1.11 Cloud Upgrade............................................................................................ 173
14.1.12 Platform Access .......................................................................................... 173
14.1.13 UPnP Report Access ................................................................................... 174
14.1.14 ONVIF........................................................................................................ 174
14.1.15 Network Status ........................................................................................... 175
14.2 Basic Configuration................................................................................................. 175
14.2.1 Common Configuration ................................................................................ 175
14.2.2 Date and Time Configuration ....................................................................... 176
14.2.3 Recorder OSD Settings................................................................................. 177
14.2.4 PoE Power Management .............................................................................. 177
14.3 Factory Default........................................................................................................ 178
14.4 Device Software Upgrade ....................................................................................... 178
Table of Contents NVR User Manual

14.5 Backup and Restore................................................................................................. 178


14.6 Restart Automatically .............................................................................................. 179
14.7 View Log ................................................................................................................. 179
14.8 View System Information ........................................................................................ 180
15 Remote Surveillance .................................................................................................. 181
15.1 Mobile Client Surveillance ...................................................................................... 181
15.2 Web LAN Access .................................................................................................... 181
15.3 Web WAN Access.................................................................................................... 182
15.4 Web Remote Control ............................................................................................... 183
15.4.1 Remote Preview ........................................................................................... 185
15.4.2 Remote Playback .......................................................................................... 188
15.4.3 Remote Search and Backup .......................................................................... 189
15.4.4 Intelligent Analysis ....................................................................................... 189
15.4.5 Application ................................................................................................... 190
15.4.6 Remote Configuration .................................................................................. 190
Appendix A FAQ ................................................................................................................ 191
Appendix B Calculate Recording Capacity ..................................................................... 198
Appendix C Compatible Device List ................................................................................ 200
Appendix D Communication Port List ............................................................................. 201
Appendix E Personal Data Collection Description .......................................................... 202
Appendix F Default Account List ......................................................................................... 203
Appendix G Command List ................................................................................................. 204
Introduction NVR User Manual

1 Introduction
1.1 Summary
Based on the most advanced SOC technology and embedded system in the field, this series of
the NVR adopt the new designed human interface and support the smart management of the IP
camera and the record search of slice. This series of the NVR which are powerful and easy to
use are provided with excellent image quality and stable system. They are centralized
monitoring management products with high performance and high quality specially designed
for network video monitoring field.
This series of the NVR can be widely used to security system of banks at home and abroad,
schools, intelligent mansions, traffic, environmental protection, supermarkets, petrol service
stations, residential quarters and factories and so on.

1.2 Features
Basic Functions
 Support network device access including IP camera/dome and Onvif IP cameras
 Some NVRs support the H.265S/H.265+/ H.265 and H.264S/H.264+/ H.264 IP cameras
 Support standard ONVIF protocol
 Support dual stream recording of each camera
 Support IP cameras to be added quickly or manually
 Support collective or individual configuration of the cameras’ OSD, video parameters,
mask, motion and so on
 Support IPC’s multiple smart detection access and linkage, such as scene change, video
color cast detection, video blur detection, intrusion detection (region entrance/exiting detection),
target counting, abandoned object detection, missing object detection, crowd density detection,
face detection, license plate detection, smart tracking, fire detection, temperature detection,
video metadata, etc.
 Support playback and backup
 Support multiple user permission groups including Administrator, Advanced and Ordinary
which are the default permission groups of the system
 Support multiple users to be created, multiple web clients login by using one username at
the same time and the user’s permission control to be enabled or disabled
 Support multiple web clients login at the same time (depending on models)
 Support binding NVR to the account of the mobile APP
 Support parking lot management
Live View
 Support 4K×2K/1920×1080/1280×1024 HDMI and 1920×1080/1280×1024 VGA high
definition synchronous display
 Support multi-screen modes such as 1/4/6/8/9/13/16/25/36
 Some models support face capture view, face match view, license plate recognition view,
human/motor vehicle /non-motor vehicle view

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Introduction NVR User Manual

 Support auto adjustment of the camera’s image display proportion


 Support audio monitoring of the camera to be enabled or disabled
 Support manual snapshot of the preview camera
 Support the sequence of the preview cameras to be adjusted
 Support display mode to be added and saved and the saved modes can be called directly
 Support quick tool bar operation of the preview window
 Support camera group view and scheme view in sequence, quick sequence view and dwell
time setting
 Support motion detection and video mask
 Support multiple popular P.T.Z. control protocol and setup of the preset and cruise
 Support direct mouse control of the IP dome including rotating, zoom, focusing and so on
 Support single camera image to be zoomed by sliding the scroll wheel of the mouse
 Support any area of the image to be zoomed in to a maximum of 16 times of the current
size
 Support image and lens adjustment (only available for some cameras)
 Support quick camera adding in the camera window of the live preview interface
 The live camera sequence of the web client will keep consistent with that of the NVR after
adjusting the live camera sequence of the NVR, but the live camera sequence of the NVR will
not be changed if that of the web client is changed
Disk Management
 The NVRs with the 3U case can add a maximum of 16 SATA HDDs; a maximum of 8
SATA HDDs with the 2U case, a maximum of 4 SATA HDDs with the 1.5U case, a maximum
of 2 SATA HDDs with the 1U case and a maximum of 1 SATA HDD with the small 1U case
 Each SATA interface of the NVR supports the HDDs with max 10TB storage capacity.
Some models may support max 12TB storage capacity per HDD
 Support hot swap
 Support disk group configuration and management and each camera can be added into
different disk groups with different storage capacity
 Support disk information and disk working status viewing
 Support batch formatting of the disks
Record Configuration
 Support main stream and sub stream recording at the same time and batch or single
configuration of the record stream
 Support customization and auto record modes
 Support schedule recording, sensor alarm recording and motion detection recording, etc
 Support smart playback by drawing line, quadrilateral and rectangle.
 Support schedule recording and event recording setting with different record streams
 Support record schedule setting and recycle recording
 Support pre recording and delay recording configuration of the event recording
Record Playback
 Support time scale operation in quick playback and the playback date and time can be set
randomly by scrolling the mouse; the time interval of the time scale can be zoomed

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Introduction NVR User Manual

 Support record searching by time slice/time/event/tag


 Support smart playback by drawing grid, line or quadrilateral and vehicle smart playback
(some models also support smart playback by face)
 Support time view and camera view in searching by time slice mode
 Support time slice searching by month, by day, by hour and by minute and time slice to be
displayed with camera thumbnail
 Support a maximum of 16 cameras to be searched by time
 Support event searching by manual/motion/sensor/intelligent events
 Support tag searching by the manual added tags
 Support instant playback of the selected camera in the live preview interface
 Support a maximum of 16 synchronous playback cameras
 Support acceleration(maximum 32 times of the normal speed), deceleration (minimum
1/32 times of the normal speed) and 30s’ addition or reduction to current playing time
Record Backup
 Support record to be backed up through USB (U disk, mobile HDD) interface
 Support record to be backed up by time/event/image searching
 Support record cutting for backing up when playing back
 Support multiple backup tasks in background and backup status viewing
Event Management
 Support alarm schedule setting
 Support enabling or disabling of the motion detection, external sensor alarm input,
combination alarm, intelligence alarm and exception alarms including IP address conflict alarm,
disk IO error alarm, disk full alarm, no disk alarm, illegal access alarm, network disconnection
alarm, IPC offline alarm and so on, alarm linkage configuration supportable
 Support IPC offline alarm linkage configuration of PTZ, snap, pop-up video, etc.
 Support event notification modes of alarm-out, pop-up video, pop-up message box, buzzer,
e-mail and so on
 The snapped images can be attached into the e-mail when alarm linkage is triggered
 Support alarm status view of alarm-in, alarm-out, motion detection and exception alarm
 Support alarm to be triggered and cleared manually
 Support system auto reboot when exception happens
 Support alarm linkage based on face detection, vehicle detection and license plate
recognition
 Some models support face match alarm
Face Recognition (available for some models)
 Support adding 5000 face pictures to the face database (some models support adding
10,000 face pictures to the face database)
 Support face capture and face match
 Support image search by image, track playback and database management
 Support face information statistics
 Support face match alarm
LPR Function
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Introduction NVR User Manual

 Support 50,000 license plate register (some models only support 1,000 license plate
register)
 Support license plate detection, match and search
 Support vehicle information statistics
 Support license plate match alarm
Application
 Support parking lot management
 Support access control management
 Support face attendance and face check in (depending on models)
Network Functions
 Support TCP/IP and PPPoE, DHCP, DNS, DDNS, UPnP, NTP, SMTP protocol and so on
 Support black and white list function and the IP address/IP segment/MAC address can be
allowed or blocked.
 Support multiple browsers including IE8/9/10/11, Firefox, Opera, Chrome (available only
for the versions lower than 45) and Safari in MAC system
 Support remote achievement, configuration, import and export of the NVR parameters and
other system maintenance operations including remote upgrading and system restart
 Support remote camera configuration of the NVR including video parameters, image
quality and so on
 Support remote searching, playback and backup of the NVR
 Support manual alarm to be triggered and cleared remotely
 The auto-focusing camera can be adjusted through web client (support zoom in/out, but
one key focus is not currently supported)
 Support NVMS or other platform management software to access the NVR and manage it
 Support NAT function and QRCode scanning by mobile phones and tablets
 Support mobile surveillance by phones or tablets with iOS or Android OS
 If one camera recording is enabled or disabled manually through web client, it will be
simultaneously enabled or disabled in the NVR
 Support direct jumping from NVR web client to IPC web client
 The installation mode and display mode of the fisheye camera can be set via Web client
Other Functions
 The NVR can be controlled and operated by the buttons on the front panel, the remote
controller and the mouse
 Setting interfaces can be switched to one another conveniently by clicking the main menus
on the top of the setting interfaces
 Support NVR information viewing including basic, camera status, alarm status, record
status, network status, disk and backup status
 Support factory restoring, import and export of the system configuration, log view and
export and local upgrading by USB mobile device
 Support auto recognition of the displayer’s resolution
 You can click the right mouse button at any interface to go back to the upper interface
 You can click the middle mouse button at any interface to go to the live view interface

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Introduction NVR User Manual

 The display language and video format of the NVR will not be changed and the system
logs will be reserved if you reset the NVR to factory default
 Press and hold the right mouse button for 5 seconds in any interface to switch the output
cyclically.

1.3 Front Panel Descriptions


The following descriptions are for reference only.
Type I:

Name Descriptions
REC When recording, the light is blue
Net When access to network , the light is blue
Power Power indicator, when connection , the light is blue
Fn No function temporarily

Type II:

Name Descriptions
Power Power Indicator, when connected, the light is blue
HDD The light turns blue when reading/writing HDD
Net The light turns blue when it is able to access the network
Backup The light turns blue when backing up files and data
Play The light turns blue when playing video
REC Power Indicator, when connected, the light is blue
AUDIO /+ 1. Adjust audio 2. Increase the value in setup
P.T.Z / - 1. Enter PTZ mode 2. Decrease the value in setup
MENU Enter Menu in live
INFO Check the information of the device
BACKUP Enter backup mode in live
SEARCH Enter search mode in live
Exit Exit the current interface
Manually record
Play/Pause
Speed down
Speed up
1-9 Input digital number and select camera
0/-- Input number 0, the number above 10
Direction Key Change direction
Multi-Screen Switch Change the screen mode
Enter Confirm selection

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Name Descriptions
To connect external USB device like USB mouse or USB
USB
flash

1.4 Rear Panel Descriptions


Here we only take a part of real panels for example to introduce their interfaces and
connections. The interfaces and locations of the interfaces are only for references. Please take
the real object as the standard.

No. Name Descriptions


1 ALARM OUT Relay output; connect to external alarm
2 GND Grounding
Audio input; connect to audio input device, like microphone,
3 AUDIO IN
pickup, etc
4 DC12V DC12V power input
5 LAN Network port
6 VGA Connect to monitor
7 ALARM IN Alarm inputs for connecting sensors
8 HDMI Connect to high definition display device
9 USB Connect USB storage device or USB mouse
10 AUDIO OUT Audio output; connect to sound box
11 RS485 Connect to keyboard. A is TX+; B is TX-

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No. Name Descriptions


1 VGA Connect to monitor
2 e-SATA Connect to HDD with e-SATA interface
Connectors for speed dome. Y is TX+, Z is TX-
3 RS485 Y/Z interface
(This interface of some models is unavailable.)
4 RS485 A/B interface Connect to a keyboard. A is TX+; B is TX-
5 AUDIO OUT Audio output; connect to sound box
6 LAN Network port
7 HDMI Connect to high definition display device
8 USB Connect USB storage device or USB mouse
9 GND Grounding
10 ALARM OUT Relay output; connect to external alarm
11 ALARM IN Alarm inputs for connecting sensors
Audio input; connect to audio input device, like
12 AUDIO IN
microphone, pickup, etc
13 Power Switch Press the switch to turn on/off the NVR
14 Power Supply Power supply interface

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No. Name Descriptions


1 VGA Connect to monitor
Connect to speed dome. Y is TX+, Z is TX-
2 RS485 Y/Z interface
(This interface of some models is unavailable.)
3 ALARM OUT Relay output; connect to external alarm
4 GND Grounding
5 AUDIO OUT Audio output
6 e-SATA1/ e-SATA2 Connect to HDD with e-SATA interface
7 LAN1/LAN2 Network port
8 HDMI1 Connect to 4K×2K high definition display device
USB3.0 and USB 2.0 interface, connect USB storage
9 USB3.0/USB
device or USB mouse
Connect to 1920×1080 high definition display device.
10 HDMI2 Connect to monitor as an AUX output channel by
channel. Only video display, no menu show
11 RS485 A/B interface Connect to a keyboard. A is TX+; B is TX-
12 ALARM IN Alarm inputs for connecting sensors
13 AUDIO IN Audio input
14 Power Switch Press the switch to turn on/off the NVR
15 Power Supply Power supply interface

No. Name Descriptions


1 Power Supply DC48V power supply interface
2 PoE port 8 PoE network ports; connect to 8 PoE IP cameras
3 LAN Network port
4 VGA Connect to monitor
5 HDMI Connect to 1920×1080 high definition display device
USB3.0 interface, connect USB storage device or
6 USB3.0
USB mouse
Audio input; connect to audio input device, like
7 AUDIO IN
microphone, pickup, etc
8 AUDIO OUT Audio output; connect to sound box
9 Power Supply DC12V power supply interface

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No. Name Descriptions


1 e-SATA Connect to HDD with e-SATA interface
2 LAN1/LAN2 Network port
Connect to 1920×1080 high definition display device.
3 HDMI2 Connect to monitor as an AUX output channel by
channel. Only video display, no menu show
USB interface, connect USB storage device or USB
4 USB
mouse
5 HDMI1 Connect to 4K×2K high definition display device
6 VGA Connect to monitor
Connect to speed dome. Y is TX+, Z is TX-
7 RS485 Y/Z interface
(This interface of some models is unavailable.)
8 RS485 A/B interface Connect to keyboard. A is TX+; B is TX-
9 ALARM OUT Relay output; connect to external alarm
10 GND Grounding
11 ALARM IN Alarm inputs for connecting sensors
Audio input; connect to audio input device, like
12 AUDIO IN
microphone, pickup, etc
13 AUDIO OUT Audio output; connect to sound box
14 Power Switch Press the switch to turn on/off the NVR
15 Power Supply Power supply interface

1.5 Connections
 Video Connections
Video Output: Supports VGA/HDMI video output. You can connect to monitor through these
video output interfaces simultaneously or independently.

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 Audio Connections
Audio Input: Connect to microphone, pickup, etc.
Audio Output: Connect to headphone, sound box or other audio output devices.

 Alarm Connections
Some models may not support this function. Take 16 CH alarm inputs and 1 CH alarm output
for example.

Alarm Input:
Alarm IN 1~16 are 16 CH alarm input interfaces. There are no type requirements for sensors.
NO type and NC type are both available.
The way to connect sensor and the device is as shown below:

The alarm input is an open/closed relay. If the input is not an open/closed relay, please refer to
the following connection diagram:

Alarm Output:
The way to connect alarm output device:
Pull out the green terminal blocks and loosen the screws in the alarm-out port. Then insert the
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signal wires of the alarm output devices into the port of NO and COM separately. Finally,
tighten the screws. Provided that the external alarm output devices need power supply, you can
connect the power supply as per the following figures.

 RS485 Connection
There are two types of RS485 interfaces:

Type 1 Type 2
Type 1: The P/Z interfaces are unavailable temporarily. K/B interfaces are used to connect
keyboard.
Type 2: The RS485 interfaces are used to connect keyboard. A is TX+; B is TX-.

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2 Basic Operation Guide


2.1 Startup & Shutdown
Please make sure all the connections are done properly before you power on the unit. Proper
startup and shutdown are crucial to extending the life of your device.

2.1.1 Startup
Connect the output display device to the VGA/HDMI interface of the NVR.
Connect with the mouse and power. The device will boot and the power LED would turn
blue.
After you read the privacy statement, a WIZARD window will pop up (you should select
the display language the first time you use the NVR). Refer to 3.1 Startup Wizard for details.

2.1.2 Shutdown
You can power off the device by using remote controller or mouse.

By remote controller:
Press the Power button. This will take you to a shutdown window. The unit will power off
after a while by clicking the ―OK‖ button.
Disconnect the power.

By mouse:
Click StartShutdown to pop up the Shutdown window. Select ―Shutdown‖ in the
window. The unit will power off after a while by clicking the ―OK‖ button and verifying the
username and password.
Disconnect the power according to the prompt shown on the screen.

2.2 Remote Controller


It uses two AAA size batteries.
Open the battery cover of the remote controller.
Place batteries. Please take care the polarity (+ and -).
Replace the battery cover.
Key points to check in case the remote doesn’t work.
1. Check batteries polarity.
2. Check the remaining charge in the batteries.
3. Check IR controller sensor for any masking.
If it still doesn’t work, please change a new remote controller to try, or contact your dealers.
You can just turn the IR sensor of the remote controller towards the IR receiver of the NVR to
control it when you are controlling multiple devices by remote controller.
There are two kinds of remote controller. The interface of remote controller is shown as below.

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Type I:

Button Function
Power Button Switch off—to stop the device
Record Button To start recording
-/-- /0-9 Input number or choose camera
Fn1 Button Unavailable temporarily
Multi Button To choose multi screen display mode
Next Button To switch camera
SEQ To go to sequence view mode
Audio To enable audio output in live mode
SPOT No function temporarily
Direction button To move cursor in setup or pan/title PTZ
Enter Button To confirm the choice or setup
Menu Button To go to the main menu
Exit Button To exit the current interface
Focus/IRIS/Zoom/PTZ To control PTZ camera
Preset Button To enter into preset setting in PTZ mode
Cruise Button To go to cruise setting in PTZ mode
Track Button No track function temporarily
Wiper Button No function temporarily
Light Button No function temporarily
Clear Button No function temporarily
Fn2 Button No function temporarily
Info Button Get information about the device
To control playback. Play(Pause)/Stop/Previous
Frame/Next Frame/Speed Down/Speed Up
Snap Button To take snapshots manually
Search Button To go to the search and backup interface
Cut Button No function temporarily
Backup Button To go to the search and backup interface
Zoom Button To zoom in the images
PIP Button No function temporarily

Calling login box: After the device starts successfully, the login box will appear by pressing
the ―Menu‖ or ―Enter‖ button.
Password input: Move to the password edition box by pressing and then
press the digital numbers to enter the password; press ―Exit‖ to delete the input digital number;
But the ―digital number + letter‖ password cannot be input by the remote controller. You need

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to input by mouse-click.
Playback control: Press to enter the playback interface. Press or to speed
down or up the recorded video; press ―Next‖ to switch the playback camera (channel); press
―Multi‖ to switch the screen display mode; press to stop playing; press to pause;
after the playback pauses, press / to play the previous or next frame.
PTZ control: Select the PTZ camera through the direction buttons and then press the ―PTZ‖
button to go to the PTZ control mode. Press the direction buttons to move the PTZ camera;
press ―Preset‖+ ―digital number‖ (eg. 3) to call preset 3; press ―Cruise‖ + ―digital number‖
(eg.1) to call cruise 1. Note that the corresponding preset and cruise must be set by mouse-click
in advance, or they cannot be called.

Type II:

Button Function
REC Record manually
Search To enter the search and backup interface
MEUN To enter the main menu
Exit To exit the current interface
ENTER To confirm the choice or setup
Direction button To move cursor in setup
ZOOM To zoom in
PIP No function temporarily
To control playback. Play(Pause)/Next Frame/Speed
Up/Stop/Previous Frame/Speed Down
Multi To choose multi screen display mode
Next To switch camera
SEQ To go to sequence view mode
INFO Get information about the device

Playback control: the operations are the same as above.


PTZ control: select the PTZ camera and then press ―Enter‖ to go to the PTZ control mode. Press
the direction buttons to move the PTZ camera.
Note: Before using the remote controller without digital numbers, you need to log in the device by
mouse-click first. Then turn the IR sensor of the remote controller towards the IR receiver of the
NVR to control it.

2.3 Mouse Control


 Mouse control in Live Display & Playback interface
In the live display & playback interface, double click on any camera window to show the
window in single screen mode; double click the window again to restore it to the previous size.
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In the live display & playback interface, if the interfaces display in full screen, move the mouse
to the bottom of the interface to pop up a tool bar. The tool bar will disappear automatically
after you move the mouse away from it for some time; move the mouse to the right side of the
interface to pop up a panel and the panel will disappear automatically after you move the
mouse away from it.

 Mouse control in text-input


Move the mouse to the text-input box and then click the box. The input keyboard will pop up
automatically.

Note: Mouse is the default tool for all operations unless an exception as indicated.

2.4 Text-input Instruction

The system includes two input boxes. Refer to the above pictures. The left box is the number
input box and the right box is the input box which provides inputs of numbers, letters and
punctuation characters. The introductions of keys on the input boxes are shown below.

Button Meaning Button Meaning


Backspace key Switch key of punctuation character
Delete Key Enter key
Switch key between upper
Space key
and lower letter
Switch key of language

2.5 Common Button Operation

Button Meaning
Click it to show the menu list.
Click it to change the sequence of the list.

Click it to change the camera displaying mode.

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Click it to close the current interface.


Click it to go to the earliest date of camera recording.
Click it to go to the latest date of camera recording.

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3 Wizard & Main Interface


3.1 Startup Wizard
The disk icons will be shown on the top of the startup interface. You can view the number and
status of each disk quickly and conveniently through these icons ( : no disk; : unavailable
disk; : RW available disk).
You can quickly configure the DVR by wizard setup to make the DVR work normally. You
must configure the wizard if you start the DVR for the first time (or click ―Skip‖ to cancel the
wizard next time). Maybe different versions have different wizard steps. The following wizard
steps are for reference only.
① Choose the language and locality as needed if it is the first time for you to use the wizard
and then read the privacy statement, checkmark ―I have read and agree‖ and click ―OK‖.
② Date and Time Configuration. The date and time of the system need to be set up if you
use the wizard for the first time. Refer to the following figure. Set the time zone, system time,
date format, time format and video format. The DST will be enabled by default if the time zone
selected includes DST. Click ―Next‖ to continue.

③ System Login. Set your own password when you use the wizard for the first time (the
default username of the system is admin); select the login username and enter the
corresponding password next time.

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Enable pattern lock and click ―Edit‖ to set the pattern lock.

Click ―Next‖ to set questions and answers for password security of admin. If you forget the
password, please refer to Q4 in Appendix A FAQ for details.
Click ―Next‖ to continue.

④ Disk Settings. You can view the disk number, disk capacity of the NVR and serial number,
R&W status of the disk. Click ―Format‖ to format the disk. Click ―Next‖ to continue. Then
click ―Wizard Setup‖.
⑤ Network Settings. Check ―Obtain an IP address automatically‖ and ―Obtain DNS
automatically‖ to get the IP address and DNS automatically (the DHCP function of the router
in the same LAN should also be enabled), or manually enter them. Enter the HTTP port,
HTTPS port and Server port (please see 14.1.2 Port Configuration for details). Click ―Next‖ to
continue.

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Note:
 If you use the NVR with the PoE network ports, the online state of the internal Ethernet
port will be shown on the interface. Refer to the picture below. Please refer to 14.1.1 TCP/IP
Configuration for detail introduction of the internal Ethernet port.

 If the NVR has two network ports or above, you can select TOE (depending on models) as
needed. Select the work pattern: Network Fault Tolerance and Multiple Address Setting are
available. Refer to the pictures below. Please refer to 14.1.1 TCP/IP Configuration for more
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detailed information.

⑥ Add Camera. Click ―Refresh‖ to refresh the list of online IP cameras which are in the

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same local network with NVR.

In the above interface, the device activation state can be viewed. For the activated device, you
can click to add the searched camera. Click ―Add All‖ to add all the cameras in the list.
If the default password is not used by the activated device, you need to modify it manually.
Click to delete the added camera. Click ―Delete All‖ to delete all the added cameras.
For the unactivated devices, you can activate one by one or in batches. Check the unactivated
device, click ―Activate‖ to pop up an activation box.

You can use default password to activate.


If your camera needs to be activated by self-defined password, you need to manually enter the
password to activate.

Click to edit the searched IP camera as shown on the below left. Enter the new IP
address, subnet mask, gateway, username and the password of the camera. Click ―OK‖ to save
the settings.

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Click to edit the added camera as shown on the above right. Enter the new camera name,
IP address, port, username and the password of the camera. You can check ―Sync to IPC‖ to
modify the IP address of the IPC via different network segments for being in the same network
segment with the NVR. Then click ―Test‖ to test the connection. Click ―OK‖ to save the
settings. You can change the IP camera name only when the added camera is online. Click
―Next‖ to continue.

Tips Please skip Step and if the NVR does not support RAID function.
⑦ Disk Mode. Click ―Enable RAID‖ to enable the RAID function. Click ―Next‖ to continue.
⑧ Create an array. Set the array name and select array type which including RAID0, RAID1,
RAID5, RAID6 and RAID10. The global hot spares and array capacity can also be viewed here.
See 7.4 Disk for details. Click ―Next‖ to continue.

⑨ Record Settings. Two record modes are available: auto and customization.
Auto: Select one auto mode in the interface as shown below and then click the ―Next‖ to save
the settings. Click ―Advanced‖ to self-define record mode. See 7.1.1 Mode Configuration for
details.

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Customization: Set the ―Sensor Record‖, ―Motion Record‖, ―AI Record‖, ―POS Record‖ and
―Schedule Record‖ of each camera. Click ―OK‖ to save the settings. See 7.1.1 Mode
Configuration for details.

⑩ QRCode. Enable the NAT or NAT2.0 function in the interface or set it in the network
configuration after exiting the wizard (please refer to 14.1.8 NAT Configuration for details).
You can scan the QRCode through mobile client which is installed in the mobile phone or
tablet PC to log in the mobile client instantly. Please refer to 15.1 Mobile Client Surveillance
for details. Click―OK‖to save the settings.

⑪ Cloud Upgrade. Enable ―Cloud Upgrade‖ and then click ―OK‖ to save. If this function is
enabled, you can get the latest version from the cloud server. Please refer to 14.1.11 Cloud
Upgrade for details.

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3.2 Main Interface


3.2.1 Main Interface Introduction

The buttons in area are introduced in the table below.

Button Meaning
Start button. Click it to pop up area .

Full screen button. Click it to show full screen; click it again to exit the full
screen.

Screen mode button.

Dwell button (see 5.2.2 Quick Sequence View and 5.2.4 Scheme View In
Sequence for details).

Click it to enable OSD; click again to disable OSD.

Click to set the default playback time before starting instant playback (8.1
Instant Playback) or going to the playback interface for playback operations
(8.2 Playback Interface Introduction); click to go to the playback
interface. For instance, if you choose ―5 minutes ago‖ as the default playback
time, you can playback the record from the past five minutes.

Manual record button. Click it to enable/disable record.

Manual alarm button. Click it to trigger or clear the alarm-out manually in the
popup window.

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Button Meaning

Record status button. Click it to view the record status.

Alarm status button. Click it to view the alarm status.

Voice broadcast button. Click it to select the channel to broadcast.

/ Disk status button. Click it to view the disk status and RAID status.

/ Network status button. Click it to view the network status.

Information button. Click it to view system information.

Click this button to enable cloud upgrade.

Note: Different models may have different buttons on the live view interface. See the following
picture. All pictures in this manual are for reference only; the real product shall prevail.

Introduction of area :
Area is hidden by default. Move the cursor to the right to reveal this area. Click ―Camera‖
to view all the added cameras in the camera list. Select one camera window on the left side of
the interface and then double click one camera in the list to preview the camera image in the
selected window.
Click on the top right corner and then select ―Single Channel Sequences‖ to view all the
added groups in the group list; click one group in the list to view all the added cameras in the
group (refer to 4.2 Add/Edit Camera Group for detail configuration of the camera group).
Select one camera window on the left side of the interface and then double click one group in

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the group list to preview the cameras’ images one by one in the selected window.
Click on the top right corner and then select ―Customize Display Modes‖ to view all the
display modes in the display mode list (refer to 5.2.1 Preview by Display Mode for detail
configuration of the display mode). Double click one display mode in the list to switch to the
display mode for previewing.
Click on the top right corner and then select ―Target Detection‖ to go to target detection
interface. This tab will show the captured human, vehicles, license plates and face images.
(This function is only available for some models). Note that only some models support
multi-channel target detection display.
Introduction of area :

Icon / Button Meaning


It shows the current login user. Click the QR code icon to view the QR
code and security code. User can quickly add the NVR to the server list
of the mobile APP by scanning this QR code.

Click it to go to the intelligent analytics interface.

Click it to set parking lot, access control, face attendance and face
check-in (depending on models)
Click it to go to record search and backup interface, see 8.4 Record
Search, Playback & Backup for details.
Click it to go to playback interface (click on the tool bar at the
bottom of the live preview interface to set the default playback time),
see 8.2 Playback Interface Introduction for details.

Click it to pop up the setup panel, see 3.2.2 Setup Panel for details.

Click it to log out the system.

Click it and then select ―Logout‖, ―Reboot‖ or ―Shutdown‖ in the


popup window.

3.2.2 Setup Panel


Click StartSettings to bring up the setup panel as shown below.

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The setup panel includes seven modules. Each module provides some function entries with
links for convenient operation.
Here we take Camera module as an example. The Camera module provides convenient links
such as ―Add Camera‖, ―Edit Camera‖, ―Image Settings‖, ―Motion‖ and ―PTZ‖. Click Camera
to go to the camera management interface as shown below.

There are some function items on the left side of the camera management interface. Click each
item to go to corresponding interface or window. For instance, click ―Add Camera‖ to pop up
the window as shown below.

Click the main menus on the top of the camera management interface to go to corresponding
interfaces. Refer to the picture below. For instance, you can go to system setup interface by
clicking ―System‖ tag.

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3.2.3 Main Functions


 Camera
The module covers the functions such as Camera Management (see Chapter 4 Camera
Management for details), Image Settings (see 5.4 Preview Image Configuration for details),
Motion (see 11.2 Motion Alarm for details), and PTZ (see Chapter 6 PTZ for details) and so
on.

 Record
The module covers the functions such as Encode Parameters and Record Schedule and so on.
Please see Chapter 7 Record & Disk Management for details.

 AI/Event
The module covers the functions such as Smart Event, Combination Alarm, Exception,
Sensor and Motion Alarm Handling and Alarm Out Settings. Please see Chapter 9 AI Event
Management and Chapter 11 General Event Management for details.

 Disk
The module covers the functions such as Disk Management, Storage Mode and Disk
Information and so on. Please see Chapter 7 Record & Disk Management for details.

 Network
The module covers the functions such as TCP/IP, DDNS, Port, E-mail and Network Status
and so on. Please see 14.1 Network Configuration for details.

 Account and Authority


The module covers the functions such as Account Management (see 13.1 Account
Management for details) and Permission Management (see 13.3 Permission Management for
details) and so on.

 System
The module covers the functions such as Basic Configuration (see 14.2 Basic Configuration
for details), Device Information (see 14.8 View System Information for details), Log
Information (see 14.7 View Log for details) and Configuration File Import & Export (see
14.5 Backup and Restore for details) and so on.

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4 Camera Management
4.1 Add/Edit Camera
4.1.1 Add Camera
The network of the NVR should be set before adding IP camera (see 14.1.1 TCP/IP
Configuration for details).
Refer to the pictures below. Click Add Camera in the setup panel or in the top right
corner of the preview window to pop up the ―Add Camera‖ window as shown below. You can
quickly add or add the IP camera manually.

 Quickly Add
Check the cameras and then click ―Add‖ to add cameras. Click to edit the camera’s IP
address, username and password and so on. Click ―Refresh‖ to refresh the device list. Click
―Default Password‖ to set the default username and password of each camera.
If the activation state is ―Unactivated‖, you can check the device and click ―Activate‖ to
activate it.

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 Add Manually
Enter the IPv4/IPv6 address or domain name (click in the IP address column to pop up the
IPv4/IPv6/domain name input window), port, username and password of the camera and then
select the protocol. Click ―Test‖ and then click the ―Add‖ button (you can input one camera’s
information or above such as IP address, username and password before clicking the ―Add‖
button). Click to delete the camera. Click ―Default Password‖ to set the default
username and password of each camera.

Note: Some models may not support this function.


Click StartSettingsSystemBasicGeneral Settings to check ―Enable Add IPC by Zero
Operation‖. If the NVR has unoccupied channels, it can add IPC without any operation by
restarting.

 Add Recorder

 Quickly Add Select the searched NVR/DVR and the click ―Add‖ to add NVR in the

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same local network.


 Manually Add Click ―Manual Add‖ and then enter the IP address or domain name,
port, username and password of the NVR/DVR. Check the added remote channel
number and click ―Test‖. Then click ―OK‖ to return to the previous interface.

Note: Only the local NVR has unoccupied channels, may the IPC of other NVR/DVR in the
same local network be added. And the added IPC supports previewing and recording.

4.1.2 Edit Camera


Click ―Edit Camera‖ in the setup panel to go to the interface as shown below. Click to
view the live image of the camera in the popup window. Click to edit the camera (see
Add camera in 3.1 Startup Wizard for details). Click to delete the camera. Click in
the ―Edit‖ header line and then click ―Modify IPC Password‖ to pop up a window(check the
IPCs in the window, set the new password and then click ―OK‖; only the online IPCs’
passwords can be modified and a batch of IPCs’ passwords can be modified at the same time).
Click to upgrade an online IPC ( or click in the ―Upgrade‖ header line and then click
―IPC Batch Upgrade‖ to upgrade a batch of IPCs), select the device which stores the upgrade
file in the ―Device Name‖ item of the popup window and the upgrade file in the list(you should
select the upgrade IPC model in the window if a batch of IPCs’ passwords need to be modified)
and then click ―Upgrade‖ to start upgrading(the IPC will restart automatically after the upgrade
is completed successfully).

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Note:
If you use the NVR with the PoE network ports, the IP cameras (with PoE function) which are
directly connected to the PoE port of the NVR will be displayed automatically in the camera
list. Refer to the picture below. The IP camera which occupies the PoE resource has a prefix
shown before its camera name. The prefix consists of PoE plus PoE port number. The IP
camera which connects to the PoE port cannot be deleted from the camera list manually.

 The IP camera directly connected to the PoE port of the NVR through private protocol will
be shown automatically in the camera list.
 One of the two conditions must be met if the IP camera which is directly connected to the
PoE port of the NVR through ONVIF protocol should be shown automatically in the camera
list.
 The IP camera which is directly connected to the PoE port is in the same network
segment with the internal Ethernet port.
 The DHCP (obtain an IP address automatically) of the IP camera which is directly
connected to the PoE port is enabled.

If the IP camera which is connected to the PoE port cannot be displayed automatically in the
camera list, please refer to Q6 in Appendix A FAQ for details.

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4.2 Add/Edit Camera Group


4.2.1 Add Camera Group
Click ―Edit Camera Group‖ in the above interface to go to the interface as shown below.

Click ―Add Group‖ to pop up the window as shown below. Set the group name and dwell time
(the dwell time of the camera group sequence view) in the window. Check the cameras and
then click ―Add‖ to add group. Click to view the cameras in the group after adding
group.

You can also add the camera group in the live view interface. Click on the top right
corner of the live view interface and then select ―Single Channel Sequences‖. Click to
add the camera group

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4.2.2 Edit Camera Group

Click to modify the group information such as group name and dwell time. Click
to delete the group. Click to add cameras to the group.

4.2.3 IP Planning
Some models may not support this function.
Click ―IP Planning‖ to go to the interface as shown below. This function supports searching
other NVRs/DVRs that is in the same local network as the local NVR. You may add the IPC
of other NVRs/DVRs into the unoccupied channels of the local NVR.
For the searched channel, if its state is ―unactivated‖, you can activate it first and then add it.

Click to edit the IP address, user name or password and other information of the NVRs.

Click behind the ―Add‖ button to add the IPC selected and the user may edit the IP

address, user name or password by clicking behind the ―Edit‖ button.

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5 Live View Introduction


5.1 Live View Interface Introduction
You should add a camera first after logging on to the system (see 4.1.1 Add Camera for details).
Refer to the interface as shown below, drag one camera in the preview window to another
window for camera window exchanging. Click button and then you can view the record
symbols. The record symbols with different colors in the live preview window refer to different
record types when recording: green stands for manual record, red stands for sensor based
record, yellow stands for motion based record, blue stands for schedule record and cyan stands
for intelligence record.

Click the preview window to show the tool bar as shown in area ; right click the preview
window to show the menu list. The tool bar and menu list are introduced in the table below.

Button Menu List Meaning


-- Move tool. Click it to move the tool bar anywhere.
Manually Record On Click it to start recording.
Click to playback the record; click ―Instant Playback‖ to select
Instant Playback or self-define the instant playback time. See 8.1 Instant Playback for
details.
Click it to enable audio. You can listen to the camera audio by
Enable Audio
enabling audio.
Original Proportions/
-- Click it to select the display proportion of the window.
Overspread window

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Button Menu List Meaning


Click it to pop up the snap window. Click ―Save‖ in the window to
Snapshot
save the image. Click ―Export‖ to export the image.
PTZ Control Click it to go to PTZ control interface. See Chapter 6 PTZ for details.
Zoom In Click it to go to single channel amplification interface.
Click it to go to image adjustment interface. Refer to 5.4.5 Image
--
Adjustment for details.

Start/Close Talk Click it to start talk.

Click it to go to single channel target detection interface; the target


Target detection includes faces, human bodies and vehicles. (only applicable to some
models)
-- Camera Info Click it to view the camera information.

The single channel amplification interface is as shown below. Press and drag the blue box to
select the zoom in area. Click / to zoom the image. Click the camera selection box
to select other cameras for amplification. Click ―Back‖ to return to the live preview interface.

5.2 View Mode


5.2.1 Preview by Display Mode
Set different screen modes and cameras’ display sequences as required and then save the
display modes classified by surveillance areas, priorities and so on. Refer to the picture below.
Double click one display mode in the display mode list to view the live images in this mode.

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 Add Display Mode


Method One:
① Click ―Customize Display Modes‖ in the above interface
② Click to add a display mode name and then set the screen mode.
③ Add the cameras and adjust the cameras’ display sequence as required.
④ Click under the display mode list.

Method Two:
① Click StartSettingsSystemBasicOutput Settings to go to the interface and then
set the screen mode.
② Double click the camera or camera group in the list to add them to the selected window.
③ Click to save the current display mode (refer to 5.2.4 Scheme View In Sequence for
detail configurations). The display mode will be saved and displayed in the display mode list in
the live preview interface.

 Edit Display Mode


Click ―Customize Display Modes‖ tab in the live preview interface and then select one display
mode in the list. Click to edit the display mode name; click to delete the display
mode.

 Corridor Pattern
Some models may not support this function.
Select corridor pattern in display mode. You can change the direction of the video image by
using this function. Please refer to User Manual of relevant camera.

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 Fisheye Mode
Some models may not support this function.
In the live view interface, select the view mode according to the installation mode and display
mode of the fisheye camera. Please refer to User Manual of the relevant fisheye camera.

In addition, if this function is unavailable in the device, you can set the display mode and the
installation mode via Web Client. To log in the web client, please refer to Chapter 14 for

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details.

5.2.2 Quick Sequence View


You can start quick sequence view if the scheme has not been created. If the scheme has been
created, please refer to 5.2.4 Scheme View in Sequence for details.

Go to the live preview interface and then click to pop up a little window. Set the dwell
time in the window and then click to view the live group by group according to the
camera number of the current screen mode. Double click the sequence view interface to pause
the view; double click again to restore the view. Click to stop the view.

5.2.3 Camera Group View in Sequence


You can start camera group view in sequence if camera group has been created (see 4.2.1 Add
Camera Group for details).
① Go to the live preview interface and then select a camera window.

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② Double click one camera group on the right side of the interface. The cameras in the group
will start camera group view one by one in the selected camera window.
You can also drag the group directly to any preview window. Right click on the group view
window and then click ―Close Dwell‖ to stop the view.
Click to add camera group. Select a group and click to modify the group name and
dwell time; Select a group and click to delete the group.

5.2.4 Scheme View in Sequence


Click StartSettingsSystemBasicOutput Settings to go to the interface as shown below.
Area displays all the dwell schemes; area shows the detailed information of the scheme;
area displays all the cameras and groups; area is the tool bar ( : clear button; :
favorite button, click it to pop up a window, enter the display mode name in the window and
then click ―OK‖ to save the current display mode; other buttons are screen mode buttons).

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 Add Scheme
Click in area to create a new scheme. Click on the top right corner of the
scheme to delete it.

 Configure Scheme
a) Select a scheme in area and then click the screen mode button on the tool bar to set the
screen mode of the scheme.
b) Select a camera window in area and then double click the camera or group in area .
The camera or group will be added into the selected window. One camera in the same scheme
cannot repeat. You can click the right-click menu ―Clear‖ in area to remove a single camera
or click to remove all the cameras.
c) Click ―Apply‖ to save the settings.

 Start Sequence View


Go to live preview interface and then click to pop up a window. Set the dwell time in the
window and then click to start scheme view in sequence. Double click the sequence
view interface to pause the view; double click again to restore the view. Click to stop the
view.

Note:
You can set the secondary output preview if the NVR has dual outputs. Refer to the interface as
shown below.

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Check ―Dwell‖ and then set scheme view in sequence of the adjuvant output. The setting steps
are similar to that of the main output.
Set quick sequence view if ―Dwell‖ is not checked. The setting steps are as follows:
Set screen mode by clicking the relevant buttons on the tool bar.
Select one window and then double click one camera or group in the list.
Click ―Apply‖ to save the settings after adding cameras or groups to the windows.

For the device with multi-output mode and AI mode, the secondary output will be unavailable
after AI mode is enabled. If you want to enable secondary output, please click
StartSystemOutput Settings.

5.3 POS Settings


Click StartSettingsBasicPOS Settings to go to the interface.
Enable POS and click ―Configure‖ under ―Connection Settings‖ to go to the following
interface. The connection way includes TCP Listen, TCP Client, UDP and Multicast.
Enter IP address of the POS you want to add.
Check ―POS port‖ and then enter POS port.
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Select the POS protocol.


Check ―Trigger Camera‖ and click ―Configure‖ under it to bind POS to the camera. One
POS can be bound to multiple channels, but one channel can only be bound to one POS.

Click ―Configure‖ under ―Display Settings‖ to set the general settings, the position and
display color of the POS information. Set the start character and the end character and display
time-out period in the general settings interface. Drag your mouse to set the position of the
POS information in the display position interface. Then click ―OK‖ to confirm your settings.

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Click the ―Display Color‖ tag and then choose the color you want to display on the screen.
Multi-color can be selected at the same time. In addition, print method and preview display
can be set here. If ―Preview Display‖ is enabled, the POS contents can be displayed on the live
view/playback interface.

Select the encoding format as needed.


Choose the manufacturer of the POS device.
Click ―Apply‖ to save the settings and then the transaction information will be displayed
on the preview image in real-time.
One POS is bound to one camera:

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One POS is bound to multiple cameras:

5.4 Preview Image Configuration


5.4.1 OSD Settings
Click StartSettingsCameraImageOSD Settings to go to the interface as shown below.

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Select the camera, enter the camera name (or double click the camera name in the camera list to
change the camera name), enable or disable the name and time OSDs (if enabled, drag the red
name and time OSDs directly in the image view area to change the OSDs’ display position) and
select the date and time format (24h or12h is optional). Additionally, water mark can be
enabled or disabled here. Having enabled the water mark function, you can enter the
information of the water mark as needed. Finally, click ―Apply‖ to save the settings.

5.4.2 Image Settings


Click StartSettingsCameraImageImage Settings to go to the following interface.
Select the camera and then set the brightness, contrast, saturation and hue of the camera. Click
the ―Advanced‖ button or in the camera list on the right side of the interface to pop up
the ―Image Adjust‖ interface and then set the relevant setting items. Please refer to 5.4.5 Image
Adjustment for detailed introductions of these items.
You can click ―Default‖ to restore the image settings to the default factory settings.

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5.4.3 Mask Settings


Some areas of the image can be masked for privacy. Up to four mask areas can be set for each
camera. Click StartSettingsCameraImageMask Settings to go to the interface as
shown below.

Select the camera and enable the mask. Click the ―Draw‖ button and then drag the mouse on
the image area to set the mask area; click the ―Delete‖ button to delete the mask areas; click
―Apply‖ to save the settings.

5.4.4 Fisheye Settings


Some models may not support this function.
Click StartSettingsCameraImageFisheye Settings to go to the interface as shown

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below. Select the camera and the mode of fisheye and installation.

5.4.5 Image Adjustment


Go to live preview interface and then click button on the tool bar under the camera
window to go to the image adjustment interface.

 Image Adjustment
Select the camera and then click ―Image Adjustment‖ to go to image adjustment tab. Refer to
the above picture. Drag the slider to set the camera’s brightness, contrast, saturation and hue
value. Check sharpen, wide dynamic and denoise and then drag the slider to set the value. Click

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―Default‖ to set these parameters to default values. The introductions of these parameters are as
follows:

Parameter Meaning
Brightness It is the brightness level of the camera’s image.
Contrast It is the color difference between the brightest and darkest parts.
Saturation It is the degree of color purity. The color is purer, the image is brighter.
Hue It relates to the total color degree of the image.
It relates to the resolution level of the image plane and the sharpness level of the
Sharpness
image edge.
The wide dynamic range (WDR) function helps the camera provide clear images
even under back light circumstances. When there are both very bright and very
Wide Dynamic
dark areas simultaneously in the field of view, WDR balances the brightness level
of the whole image and provide clear images with details.
Decrease the noise and make the image more thorough. Increasing the value will
Denoise
make the noise reduction effect better but it will reduce the image resolution.
White Balance Adjust the color temperature according to the environment automatically.
HLC: lowers the brightness of the entire image by suppressing the brightness of
the image’s bright area and reducing the size of the halo area.
BLC
BLC: If enabled, the auto exposure will activate according to the scene so that the
object of the image in the darkest area will be seen clearly.
Corridor
0°, 90°, 180°or 270°can be selected. (Only some cameras support this pattern)
Pattern
Image Mirror Turn the current video image horizontally.
Image Flip Turn the current video image vertically.
High frame rate mode, if is it enabled, the frame rate of the camera’s main stream
High FPS Mode
can be set to 1080P/720P @60fps/50fps. (Only some cameras support this mode)
Choose ―Auto‖ or ―Manual‖. If ―Auto‖ is selected, the gain value will be
automatically adjusted according to the actual situation. If ―Manual‖ is selected,
Gain Mode
the gain value shall be set manually. The higher the value is, the brighter the image
is.
Infrared Mode Choose ―Auto‖, ―On‖ or ―Off‖ as needed.
Choose ―Auto‖ or ―Manual‖. If manual is chosen, the digital shutter speed can be
Shutter Mode
adjusted.
Day & Night
Choose ―Auto‖, ―Day‖, ―Night‖ or ―Timing‖ as needed.
Mode
White Light ―Auto‖, ―Manual‖ or ―Off‖ can be selected. (Only some cameras support this
Mode mode).

Note: The above-mentioned descriptions of the image parameters are for reference only. The
cameras made by different manufacturers may have different parameter settings.

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 Lens Control
Select the camera and then click ―Lens Control‖ to go to lens control tab. Click or
to adjust the zoom and focus parameters of the camera’s lens. Click ―Save‖ to save the settings.

The introductions of these parameters and buttons are as follows.

Button/Parameter Meaning

Click / to zoom in/out the image.


If manual mode is selected, focus button & ―One Key Focus‖ &
Focus Mode ―Day/night mode switch autofocus‖ will be available; if auto mode is
selected, the time interval setup will be available.

Click / to increase/decrease the focal length.

Click it to focus instantly.

Day/night mode If checked, the lens will focus automatically when the camera is switching
switch autofocus day/night mode.
It is the time interval when camera lens is auto-focusing. The interval can
Time Interval
be set in the drop-down list.

Note: if the lens of the camera connected to the NVR is fixed, the lens control function is
unavailable.

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6 PTZ
6.1 PTZ Control Interface Introduction
You can control the IP dome or PTZ which connects to the IP camera for PTZ control.
Click on the tool bar at the bottom of the live preview window to go to the PTZ control
interface as shown below.

The direction, zoom, focus, iris and speed can be controlled in the small PTZ control window.
Right click the PTZ/speed dome camera window and select ―PTZ Control‖ to go to the PTZ
control panel as shown below.

Introductions of the buttons on the bottom right of the interface:

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Button Meaning

Click / / / / / / /
to rotate the dome. Click to stop rotating the dome.

Click / to zoom in / out the camera image.

Click / to increase / decrease the focal length.

Click / to increase / decrease the iris of the dome.

Drag the slider to adjust the rotating speed of the dome.

/ Click / to start / stop recording.

/ Click / to hide / show the analog joystick.

Click it to return to the live preview interface.

 Analog Joystick Control


The analog joystick on the left side of the interface provides quick PTZ control. The dome or
PTZ will rotate when you drag the analog joystick. The farther you drag the analog joystick
from the middle of the image, the faster the dome or PTZ rotates. The dome or PTZ will stop
rotating when you stop dragging the analog joystick.

 3D Control
Click the camera image on any area and then the image will be centered on the clicked point.
Refer to the picture as shown below. Drag the mouse from A to B to get a green rectangle and
the rectangle area will be zoomed in.

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Refer to the picture as shown below. Drag the mouse from C to D to get a green rectangle and
the rectangle area will be zoomed out.

 Advanced 3D Control
Double click the left button of the mouse on any area of the camera image and then the image
size will be doubled and centered on the clicked point.
Press and hold the left button of the mouse on any area of the camera image to zoom in the
image; press and hold the right button to zoom out the image.
Move the cursor of the mouse to the camera image and then slide the scroll wheel of the mouse
forward to zoom in the image, slide the scroll wheel of the mouse backward to zoom out the
image.

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 Preset Settings
Click ―Preset‖ to go to preset operation tab and then click ―Add‖ to pop up a window as shown
below. Select the preset and then enter the preset name in the window; finally click ―OK‖ to
save the settings. You can add 255 presets for each dome at most.

Adjust the dome’s direction and then click ―Save Position‖ to save the current preset position
(you can also click another preset in the preset list and then save the preset position after
adjusting the dome’s direction); click in the preset list to call the preset; click ―Delete‖ to
delete the selected preset.
You can also go to preset setting interface for preset setting, see 6.2 Preset Setting for details.

 Cruise Settings
On the right panel, click to go to cruise operation tab and then click ―Add‖ to pop up a
window as shown below left. You can add 8 cruises for each dome at most.

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① Enter the cruise name in the ―Add Cruise‖ window and then click ―Add preset‖ to pop up
the ―Add Preset‖ window (Before adding preset to the cruise, please add preset of the dome
first).
② In the ―Add Preset‖ window, select the preset name, preset time and preset speed and then
click ―OK‖.
③ In the ―Add Cruise‖ window, you can click to reselect the preset, then change the
preset time and speed. Click to delete the preset. Click ―Add‖ to save the cruise.

Click to start the cruise and click to stop the cruise in the cruise list of the cruise
operation tab; click ―Delete‖ to delete the selected cruise.
You can also go to cruise setting interface for cruise setting, see 6.3 Cruise Setting for details.

 Cruise Group Settings


On the right panel, click to go to the cruise group setting tab. Click ―Add‖ to add a cruise
group as shown below.

In the ―Add Cruise‖ window, select the cruise line name. After that, click ―Play‖ to play the
cruise lines in sequence.

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 Trace Settings
On the right panel, click to go to the trace setting tab. Click ―Add‖ to add the trace name.
Then click ―OK‖ to save this name. Please refer to the following picture.

After that, click ―Start Record‖ to record the trace. Then click ―Stop Record‖ to finish
recording. Click to play the recorded trace. Click to delete the trace.

6.2 Preset Settings


Click StartSettingsCameraPTZPreset to go to the interface as shown below.

 Add preset
Select camera and then click ―Add‖ to add preset; or click in the camera list on the right

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side of the interface to display the preset information of the dome and then click to
add preset. The operations of the ―Add Preset‖ window are similar to that of the PTZ control
interface; please see 6.1 PTZ Control Interface Introduction for details.

 Edit preset
Select camera and preset. You can enter the new name of the preset and then click to
save the new preset name. Adjust the rotating speed, position, zoom, focus and iris of the preset
and then click ―Save Position‖ to save the preset.

 Delete Preset
Select camera and preset and then click ―Delete‖ to delete the preset.

6.3 Cruise Settings


Click StartSettingsCameraPTZCruise to go to the interface as shown below.

 Add Cruise
Click in the camera list on the right side of the interface to display the cruise information
of the dome and then click to add cruise. The operations of the ―Add Cruise‖
window are similar to that of the PTZ control interface; please see 6.1 PTZ Control Interface
Introduction for details.

 Edit Cruise
Select the camera and cruise in the ―Cruise‖ interface. Enter the new cruise name and then
click to save the cruise name. Click ―Add Preset‖ to add preset to the cruise. Click
to edit the preset. Click to delete the preset from the cruise. Click one preset in the preset
list and then click to move down the preset and click to move up the preset. Click
to start the cruise and click to stop it.

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 Delete Cruise
Click in the camera list on the right side of the interface to display the cruise information
of the dome and then click on the top right corner of the cruise to delete the cruise.

6.4 Cruise Group Settings


Click StartSettingsCameraPTZCruise Group to go to the interface as shown below.

 Add Cruise Group


Click ―Add Cruise‖ to add the cruise, or click to extend the cruise list and then click
to add the cruise. After that, click ―Play‖ on the left panel as shown below to play
the cruise lines in sequence.

 Delete Cruise
In the cruise list, click to delete the cruise.

6.5 Trace Settings


Click StartSettingsCameraPTZTrace to go to the interface as shown below.

 Trace Record
Select the PTZ camera and then click ―Add‖ or extend the IPC information by clicking
and then click to add a trace name. After that, click ―Start Record‖ and move the
speed dome to change its position and set its trace. Then click ―Stop Record‖ to complete the
trace record.

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 Play or Stop Trace

Select the trace and click to play the trace; click to stop the trace.

 Modify the Trace Name

On the left panel, enter new trace name and click to modify and save the trace name.

 Delete the Trace


Click to delete the trace. Or put the cursor on the trace name (right panel) and then
will appear on the right corner of the trace name; click it to delete this trace.

6.6 Task Settings


Click StartSettingsCameraPTZTask to go to the interface as shown below.

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Select a PTZ camera.


Select function, such as preset, cruise, trace, random scanning, etc.
Select a name, such as preset name, cruise name, etc.
Select the start and end time.
Click ―Add‖ to add the task.
Click to extend the tasks of the PTZ camera. Click beside ―Enable‖ to enable
the task. After the task is enabled, the PTZ camera will start the specific task at the specified
time.

6.7 Smart Tracking


This function is only available for AI PTZ camera. Please add the AI PTZ camera to the
NVR first. Then this function will take effect.
Smart Tracking: When people or vehicle cross the alarm line or intrude the predefined area,
the PTZ camera can automatically track them and the target image will be automatically
zoomed in and centered on the screen until the target disappears on the screen. After that, the
PTZ camera will return to the tracking start position.

To set smart tracking:


1. Click SettingsCameraSmart Tracking to go to the smart tracking interface.

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2. Select the tracking mode and set the still time as needed.

Tracking Mode: PTZ Auto Tracking Priority or Manual PTZ Control Priority can be
optional.
PTZ Tracking Priority: if this mode is selected, after enabling ―Trigger track‖ in one of the
following events, you cannot control PTZ by clicking the buttons on the PTZ control panel in
the live view interface.
Manual PTZ Control Priority: if this mode is selected, after enabling ―Trigger track‖ in one
of the following events, you can control PTZ by clicking the buttons on the PTZ control panel
in the live view interface during the process of smart tracking. After you stop controlling for 5
seconds, the PTZ camera will return to the pre-defined detection area and start tracking again
when detecting a target.
Still time: If it is enabled and the time is set, when the target stops or hides behind an obstacle,
or the target tracking is complete and there is no target appearing in the detection area during
the set time, the PTZ camera will return to the tracking start position. Of course, during this
time, if there are targets moving, the PTZ will continue tracking. If it is not enabled, when the
target stops or there is no target appearing in the detection area for 5 seconds, the PTZ camera
will return to the start tracking position.
For example: in the crossroad, if a car is waiting for the red light for 30 seconds, and the still
time is set as 20 seconds, then the tracking will stop following; but if the still time is set as 40
seconds, after the red light start to change into green light, then the car re-start to move, and
the PTZ will keep on tracking this car.

3. Click SettingsAI/EventAI Event. Select the AI PTZ camera and the event as needed
(Line Crossing/Intrusion). For example: intrusion.

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4. Enable the event, set the rule and then click ―Locked‖. This button will be changed to
―Unlock‖. Now the PTZ control panel in the above interface will be activated. Set the detection
area by clicking the directional buttons in the above interface. After that, click ―Unlock‖ to
lock the detection area.
Note: The PTZ must be locked, or the smart tracking cannot take effect.
5. Click ―Draw area‖ and then draw the intrusion region on the screen. After that, check
―Trigger Track‖ and click ―Apply‖ to save the settings.
6. Set the detection target.
7. Click ―Apply‖ to save settings.

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7 Record & Disk Management


7.1 Record Configuration
7.1.1 Mode Configuration
Please format the HDDs before recording (refer to 7.4.1 Disk Management for details). Click
StartSettingsRecordMode Settings to go to the mode settings interface. You can set the
record time under the ―Manual Record Settings‖ and then click ―Apply‖ to save the settings.
There are two record modes: auto mode and manual mode.

 Auto Mode

Motion Record: Motion alarm record will be enabled when motion alarm happens.
Sensor Record: Sensor alarm record will be enabled when sensor alarm happens.
Motion Record+Sensor Record: Motion/sensor alarm record will be enabled when
motion/sensor alarm happens.
Always(24ⅹ7) Record+Motion Record: Normal record is enabled all the time; motion alarm
record will be started when motion alarm happens.
Always(24ⅹ7) Record+Sensor Record: Normal record is enabled all the time; sensor alarm
record will be started when sensor alarm happens.
Always(24ⅹ7) Record+Motion Record+Sensor Record: Normal record is enabled all the time;
motion/sensor alarm record will be enabled when motion/sensor alarm happens.
Always(24ⅹ7) Record+ Motion Record + Sensor Record + AI Record: Normal record is
enabled all the time; AI record will be enabled when AI event happens.
You can add more auto modes on analytics record. Click ―Advanced‖ to pop up a window as
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shown below. Check the modes in the window and then click ―Add‖ to show the modes in the
record mode list (in the window, the checked modes can be shown in the record mode list while
the unchecked modes cannot; you shall check ―AI Record‖).

Select one auto mode to pop up the corresponding window. Set the encode, GOP, resolution,
FPS, bitrate type, quality, max bitrate and audio of each camera and then click ―OK‖ to save
the settings. Please adjust the parameters according to the actual condition.

Video Encode: the available options will be H.265S, H.265+, H.265 and H.264. If the
connected IP camera doesn’t support H.265s, H.265+, H.265, the corresponding options will
not be shown.
Resolution: the higher the resolution is, the clearer the image is.
FPS: the higher the frame rate is, the more fluency the video is. However, more storage room
will be taken up.
Bitrate Type: CBR and VBR are optional. CBR means that no matter how much change is seen
in the video scene, the compression bitrate will be kept constant. VBR means that the
compression bitrate will be adjusted according scene changes. For example, for scenes that do
not have much movement, the bitrate will be kept at a lower value. This will help to optimize
the network bandwidth.
Quality: When VBR is selected, you need to choose image quality. The higher the image
quality you choose, the more bitrate will be required.
Max Bitrate: 32Kbps ~10240Kbps are optional.
GOP: group of pictures.

 Customization Mode

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If the customization mode is selected, you need to set the record schedules of each camera. See
7.1.2 Schedule Settings for details.

In this interface, you can also set the record period of the manual record in the live view
interface.

7.1.2 Schedule Settings


 Add Schedule
Click StartSettingsRecordMode Setting to go to the mode setting interface. Then select
―Customization‖ mode and click ―Schedule Management‖ to set the schedule as shown below.
―24ⅹ7‖, ―24ⅹ5‖ and ―24ⅹ2‖ are the default schedules; you cannot edit or delete ―24 ⅹ7‖ while
―24ⅹ5‖ and ―24ⅹ2‖ can be edited and deleted. Click the schedule name to display the detailed
schedule information on the left side of the interface. The seven rows stand for the seven days
in a week and each row stands for 24 hours in a day. Blue stands for the selected time and gray
stands for unselected time.

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Click ―Add‖ to add a new schedule. Refer to the picture below.

Set the schedule name and schedule time and then click ―Add‖ to save the schedule. You can
set day schedule or week schedule. : add button; : delete button.

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 Set Day Schedule

Click and then drag the cursor on the time scale to set record time; click and then
drag the cursor on the time scale to delete the selected area.
You can manually set the record start time and end time. Click or and then click
―Manual‖ on each day to pop up a window as shown below. Set the start and end time in the
window and then click ―OK‖ to save the settings.

Click ―All‖ to set all day recording; click ―Reverse‖ to swap the selected and unselected time
in a day; click ―Clear All‖ to clear all the selected area in a day.
Click ―Copy To‖ to copy the schedule of the day to other days. Refer to the picture below.
Check the days in the window and then click ―OK‖ to save the settings.

 Set Week Schedule

Click or and then click ―Manual‖ beside to set the week schedule. Refer to
the picture below. Set the start and end time, check the days in the window and then click ―OK‖
to save the settings.

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Click ―All‖ to set all week recording; click ―Reverse‖ to swap the selected and unselected time
in a week; click ―Clear All‖ to clear all the selected area in a week.

7.1.3 Advanced Configuration


Click StartSettingsRecordAdvanced to go to the following interface. Enable or disable
cycle record (cycle record: the earliest record data will be replaced by the latest when the disks
are full). Choose the record stream. Set the pre-alarm record time, post-alarm record time and
expiration time of each camera and then click ―Apply‖ to save the settings.

Pre-alarm Record Time: set the time to record before the actual recording begins.
Post-alarm Record Time: set the time to record after the actual recording is finished.
Expiration Time: set the expiration time for recorded video. If the set date is overdue, the
recorded data will be deleted automatically.

7.2 Encode Parameters Settings


Click StartSettingsRecordEncode Parameters to go to the interface as shown below. Set
the encode, resolution, FPS, GOP, bitrate type, quality, max bitrate and audio of main stream
for each camera in ―Event Recording Settings‖ and ―Schedule Recording Settings‖ interfaces.
Additionally, the record sub stream of each camera can be viewed. Click ―Apply‖ to save the
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settings. You can set the record stream of each camera one by one or set them in bulk for all
cameras.

7.3 Record Mode


7.3.1 Manual Recording
Method One: Click on the tool bar at the bottom of the live preview interface to enable
recording of the camera.
Method Two: Go to live preview interface and then click the right-click menu ―Manually
Record On‖ in the camera window or click on the tool bar under the camera window to
start recording.

Note: Click StartSettingsRecordMode Settings and then set the manual record time in the
interface. Click “Apply” to save the settings.

7.3.2 Timing Recording


Timing Recording: the system will record automatically according to the schedule.
Set the timing record schedule of each camera. See 7.1.2 Schedule Settings for details.

7.3.3 Motion Based Recording


Motion Based Recording: the system will start motion based recording when the motion
object appears in the setup schedule. The setup steps are as follows:
Set the motion based recording schedule of each camera. See 7.1.2 Schedule Settings for
details.
Enable the motion and set the motion area of each camera. See 11.2 Motion Alarm for
details.
The camera will start motion based recording once you finish the above settings.

7.3.4 Sensor Based Recording


Set the sensor based recording schedule of each camera. See 7.1.2 Schedule Settings for
details.
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Set the NO/NC type of the sensor, enable the sensor alarm and then check and configure
the ―Record‖. See 11.1 Sensor Alarm for details.

7.3.5 AI Event Recording


Set the intelligence recording schedule of each IP camera. See 7.1.2 Schedule Settings for
details.
Enable the intelligence detection (object detection, exception, line crossing, intrusion or
face detection) and draw alert surface or warning area of each IP camera. See 9 AI Event
Management for details.
The camera will start AI recording once you finish the above settings. This function is only
available for some IPCs.

7.4 Disk
7.4.1 Disk Management
The HDD can be plugged in or pulled out when the NVR is on. When the HDD is in abnormal
status, the abnormal information will be prompted on the screen (such as ―No HDD‖, ―Only
read‖, ―Unformatted‖, ― The HDD is unavailable‖, etc.)
For the model with 8HDDs or more, in order to avoid video frame loss, it is recommended to
use 7200RPM HDDs or above and add cameras to different disk groups or create one or more
RAIDs (if applicable) to record.

 Disk Management
Click StartSettingsDiskDisk Management to go to disk management interface. You can
view the NVR’s disk number and disk status and so on in the interface. Click ―Format‖ to
format the HDD.

Data Encryption:
Click ―Data Encrypt‖.
Enter the username and password used to log in the NVR. This username and password
shall have the permission of disk management.
Check the disk you want to encrypt and then enter the password.

After you encrypt the data of a disk, this disk cannot be read by other NVRs unless it is
unlocked.

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Data Decryption:
Click ―Change Encrypt‖.
Enter the username and password used to log in the NVR. This user shall have the
permission of disk management.
Check the disk you want to decrypt and then empty the password.
Click ―Close Encrypt‖.

Unlock the disk: when one encrypted disk is transferred from another NVR to this NVR, it
will be in locked status. Then you can select this locked disk and click ―Unlock‖. After you
enter the password of its data encryption, its status will be ―Read Only‖. Now you can read the
data of this disk but it cannot be written anything.

Some models may not support RAID function. The settings of RAID are as followings. Please
skip the settings of physical disk, array and disk mode if the NVR doesn’t support this function.

 RAID
Enable RAID
(Go to StartSettingsDiskDisk Mode)

Create an array. (Go to StartSettingsDiskPhysical Disk)


a. Click ―Physical Disk‖ tab and then click ―Create an array‖.
b. Enter the user name and password which has the authority of Disk Management. If you
don’t have one, you can use the user name and password that you login system (the default
username: admin).
c. Enter array name and select array type (like RAID5).

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d. Select physical disk.


If you have 16 disks, please check 15 disks. The remaining one should be set to a hot spare.
If higher data security is needed, you can decrease physic disks and increase hot spare disks.
Please set them as needed.

e. Select a hot spare. In the physical disk interface, select the disk that is not in the array and

click as shown in the following pictures.

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 RAID Rebuilding
If one of your disks is broken, the disk indicator on the front panel will turn red. Of course, a
warning tip will pop up if the relevant HDD exception alarm is set. You need to rebuild the
RAID after you replace the broken disk with a new one.

Click the above circled icon and then select the physical disk to rebuild.

7.4.2 Storage Mode Configuration


Click StartSettingsDiskStorage Mode to go to the interface as shown below.

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For example, there are all four disk groups. By using disk group, you can correspond the
camera to disk (the record data of the camera in the group will be stored into the disks in the
same group). The NVR with e-SATA interface supports e-SATA recording.

The added disks and cameras will be added into group one automatically. The disks and
cameras in the groups can be deleted except group one (select a disk group and then click
on the top right corner of the added disk or camera to delete it from the group). The deleted
disks and cameras will be moved into group one automatically.

Each group can add the disks and cameras from other groups. Each disk and camera can only
be added into one group. Select a disk group and then click in the disk or camera
row to pop up a window. Check the disks or cameras in the window and then click ―Add‖.

For the model with 2 or 4 HDD slots, BK group can be added as shown below.

Click to add the backup HDD. After account verification, select a HDD and then
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this HDD will be removed from the normal group to the backup group. Simultaneously, it will
be formatted. Please back up all data of this HDD in advance when you want to remove it to
the backup group.
You can add cameras to this HDD. The added cameras can exist and be recorded both in one
HDD of the normal group and the backup group.
Note: Each HDD only can exist in one group.

7.4.3 View Disk Information


Click StartSettingsDiskView Disk Information to view the HDD information; click
―S.M.A.R.T. Information‖ to view the working status of the HDD (refer to the picture below);
click ―Health Status Check‖ to check the western digital purple disks’ health status.

In addition, you can view the plugging-in or pulling-out details of the HDD from the logs to
check whether someone moves your HDD or not. Click StartSettingsSystemView Log.

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8 Playback & Backup


8.1 Instant Playback
Click on the tool bar at the bottom of the preview camera window to play back the
record (click on the tool bar at the bottom of the live preview interface to set the default
playback time). Refer to the picture below. Drag the playback progress bar to change the
playback time. You can also click the right-click menu ―Instant Playback‖ in the camera
window and then set the instant playback time to play back the record.

8.2 Playback Interface Introduction


Click on the tool bar at the bottom of the live preview interface or click StartPlayback
to go to the playback interface as shown below (click on the tool bar at the bottom of the
live preview interface to set the default playback time).

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On the panel on the right you will see the channel number and the recorded data coded by color.
The bar that runs across them represents the playback time being viewed. You can move this
bar around to export, highlight a section of the desired recording, click export and follow the
prompts. You can export single or multiple channels at the same time.

The added cameras will playback their records in the playback interface automatically. You can
also add the playback camera manually. Click in the playback window to pop up the
―Add Camera‖ window. Check the cameras in the window and then click ―Add‖ to add
playback camera. The system supports a maximum of 16 synchronous playback cameras.

The buttons on the tool bar (area ) at the bottom of the playback interface are introduced in
the table below.

Button Meaning
Start button. Click it to pop up area .

Full screen button. Click it to show full screen; click it again to exit the full
screen.
Screen display mode button. 1/4/9/16 screen display mode can be selected
(depending on models); in addition, the playback channel will be switched by
continuous selection of the same screen display mode, for example, after
selecting 1-screen display mode, click this mode again and then the current
playback channel will switch to the next playback channel.
OSD ON button. Click it to enable OSD; click it again to disable OSD.
Quick channel selection button

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Button Meaning
Stop button.
Rewind button. Click it to play video backward.
Play button. Click it to play video forward.
Pause button.
Slow Play button. Click it to decrease the playing speed.
Fast Play button. Click it to increase the playing speed.
Previous frame button. It works only when the forward playing is paused in
single screen mode.
Next frame button. It works only when the forward playing is paused in single
screen mode.
Click to step backward 30s and click to step forward 30s.

Click it to enter the smart playback interface

Event list/tag button. Click it to view the event record of


manual/schedule/sensor/ motion and the tag information.
Watermark button. Click it to enable watermark; click it again to disable
watermark.

Open/close POS information.

Backup button. Drag the mouse on the time scale to select the time periods
/ and cameras, and then click the button to back up the record. : Backup
status button. Click it to view the backup status.
Back button. Click it to return.

Note: Some models may not support face search and face smart playback.

Introduction of area :

Button Meaning

Click it to go to the intelligent analytics interface.

Click it to go to record search and backup interface; see 8.4 Record Search,
Playback & Backup for details.
Click it to go to live preview interface; see Chapter 5 Live View
Introduction for details.

Click on the playback window to show the tool bar as shown in area ; right click on the
window to show the menu list. The tool bar and menu list are introduced in the table below.

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Button Menu List Meaning


-- Move tool. Click it to move the tool bar anywhere.
Click it to enable audio. You can listen to the camera audio by
Enable Audio
enabling audio.
Snap Click it to snap.
Click it to go to the zoom in interface. The zoom in interface is
similar to that of the camera window in the live preview interface.
Click to pause the record playing; click to play the
Zoom In
record. When the record is paused in forward playing mode, you
can click to view the previous frame and click to
view the next frame.
Click it to add tag. You can play back the record by searching the
Add Tag added tag. Click it and then enter the tag name in the popup
window. Click ―Add‖ to add tag.
Click it to switch the playback camera. Click it and then check the
Switch Camera
camera in the popup window. Click ―OK‖ to change the camera.
Close Camera Click it to close the playback camera.

Introduction of area :
Click to set the date; click to set the time and then the playback camera will play
the record from the time you set. You can check the record type as required for record playback;
first you should click on the tool bar at the bottom of the interface to clear all the playback
camera, then check the record type ( : manual record; : sensor based record; :
motion based record; : schedule record; : AI record; : POS record, if you want view
the detailed smart playback icons, click to switch, as shown below). Finally, click in
the playback window to add camera for playback (the record time scale will show the record
data of the checked record type only after the above operations).

Introduction of the record time scale (area ):

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A tool bar will appear after moving the mouse to the record time scale. Click / to
zoom the timeline; click to recover the timeline to 24 hours’ ratio. Drag the timeline or
slide the scroll wheel of the mouse on the time scale to show the hidden time on the top or
bottom of the timeline. You can also click to show the hidden time on the top of the
timeline or click to show the hidden time on the bottom of the timeline. Drag the slider
at the bottom of the time scale to show the hidden playback cameras.
The record time scale shows different record types with different colors. The green block
stands for manual record, red block stands for sensor based record, yellow block stands for
motion based record, blue block stands for schedule record and cyan block stands for
intelligence record. Click the record block to set the time and then the playback camera will
play the record from the time you set.

Backup Introduction:
Insert the storage device into the device. Drag the color block on the time scale to select the
backup area and then right click the area or click to pop up a backup information window.
Click the ―Backup‖ button in the window to pop up the backup window. Select the device,
backup path and backup format and then click the ―Backup‖ button.

In the backup window, you can select backup path and format. Then click ―Backup‖.
Backup format: Private, AVI or MP4.
Please select ―Encryption‖ or ―No Encryption‖ as needed. After that, click ―OK‖.

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Delete the video record of backup disk group


In the playback interface, click to select the backup disk group. Then use the left mouse button
to drag on the timetable to select the records you want to delete. Then right click and select [Delete]
to delete it.

8.3 Smart Playback


In the playback interface, click to go to the smart playback interface as shown below.

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The descriptions of buttons in the smart playback interface

Button Description
Full screen motion button.
Draw grid. You can search the record of motion detection in the pre-defined
area.
Draw line. You can search the record of crossing the line after drawing the
line.
Draw quadrilateral. You can search the record in this quadrilateral after
drawing it.

Search by face

Search by license plate number

Search by human/vehicle attributes

Playback settings button


Return button. Click to return to the previous interface.

8.3.1 Smart Playback Settings


Click to set ―Motion/Face/Vehicle video playback speed‖, ―Ordinary video playback
speed‖.
You can disable ―Common‖ to view motion/face vehicle video playback in the right corner of
the smart playback interface.

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8.3.2 Smart Playback Based on Motion Detection


 Smart Playback by Drawing Grid
Click and draw a rectangle in the desired area. Then the system will automatically search
the record files of this area. The cyan blocks indicate that there are intelligent recording files.
Move the cursor to such block and click to play the record.

 Smart Playback by Drawing Line


Click and draw a line in the desired area. Then the system will automatically search the
record files about crossing this line. The cyan blocks indicate that there are intelligent
recording files. Move the cursor to such block and click to play the record.

 Smart Playback by Drawing Quadrilateral


Click and draw a quadrangle in the desired area. Then the system will automatically search
the record files of this area. The cyan blocks indicate that there are intelligent recording files.
Move the cursor to such block and click to play the record.

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8.3.3 Smart Playback by Face Search


Before starting this function, the face recognition function shall be enabled. Please see Face
Recognition for details. If your device doesn’t support such function, please skip the following
instructions.

In the smart playback interface, click to pop up the following window.

Set similarity. The higher the sensitivity value is, the lower the searching accuracy is, and
vice versa.
Select targets. You can select targets from recent, face database, snapshot gallery or
external faces.
Select search mode. There are two search modes: search by group and search by face.
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Search by group: Choose ―Face Database‖ and then click ―More‖ to choose one or more
groups.

Move the cursor to the time block where the record exists and click to play those records.
You can only check ―Face‖ to view the face records.

8.3.4 Smart Search by License Plate


Before starting smart search by plates, please add ANPR cameras first and enable the LPR
function. Please refer to License Plate Recognition for details.

Click button to go to the following interface.

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Select the plate from ―Recent‖, ―Plate Database‖ or ―Customization‖ and then click ―Search‖ to
search recorded files and play. Here we take an example of searching plate from ―Plate
Database‖.
Click to choose a group. Then plates will be listed in the table automaticaly. Click
―Search‖ to play.

8.3.5 Smart Search by Object Attributes


Before searching objects by attributes, please enable video metadata function of cameras. Click

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to select the attributes.


Select the attributes of human/motor vehicle/non-motor vehicle as needed to search the results.

8.4 Record Search, Playback & Backup


The record data and the snapped pictures can be backed up through network, USB (U disk or
USB mobile HDD). The file system of the backup devices should be FAT32 format.

8.4.1 Search, Playback & Backup by Time-sliced Image


Click StartSearch and BackupBy Time-sliced Image to go to ―By Time-sliced Image‖
tab. There are two view modes: by time and by camera. In the time view mode, a maximum of
64 camera thumbnails can be shown. If the camera thumbnail number is more than 64, the
cameras will be listed directly by their camera name, not the thumbnail. A maximum of 196
camera names can be listed. If the camera name number is more than 196, the time view mode
will be disabled and the camera view mode will be available only.

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Select one camera in the interface and then click the ―Open‖ button.
Click the image box to play the record in the small playback box on the left side of the
interface (the box which has image inside indicates that the record data exist).
Refer to the picture below. Drag the color blocks on the time scale to select the record data
and then click the ―Backup‖ button to pop up the ―Record Backup‖ window as shown below.
Select the device name, backup format and path and then click the ―Backup‖ button to start the
backup.

Note: If you back up the record in private format, the system will back up a RPAS player to USB
device automatically. The private format record can be played by RPAS player only.

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Click ―Playback‖ to play the record in the playback interface (refer to 8.2 Playback
Interface Introduction for details). Click ―Close‖ to close the interface.

Time Slice Mode Selecting:


Method One: Click ―Year‖, ―Month‖ or ―Day‖ button under the record time scale to select the
time slice mode. In ―Day‖ mode, click / on the left/right side of the time scale to
view the record of the last/next day; click ―Minute‖ in the ―Picture‖ option under the time scale
to select ―Minute‖ mode (in ―Minute‖ mode, click the time scale to change the time of the 60
display windows) and click ―Hour‖ to select ―Hour‖ mode.
Method Two: Click beside ―Camera Thumbnail‖ on the left top corner of the interface
to select the time slice mode.
Method Three: Right-click the mouse on any area of the time-sliced interface to go back to the
upper interface.

8.4.2 Search, Playback & Backup by Time


Click StartSearch and BackupBy Time to go to ―By Time‖ tab as shown below.
Click on the bottom of the interface to add playback camera. A maximum of 16
cameras can be added for playback. Click ―Modify‖ on the top right corner of the camera
window to change the camera and click ―Clear‖ to remove the camera.
Click the camera window to play the record in the small playback box on the left side of
the interface. You can set the date on the top left of the interface, check the event type as
required and click the time scale or click under the time scale to set the time. The camera
window will play the record according to the time and event type you set.
Drag the color blocks on the time scale to select the record data (or click ―Set Backup
Time‖ on the bottom left corner of the interface to set the backup start time and end time) and

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then click ―Backup‖ for record backup. Click ―Playback‖ to play the record in the playback
interface. Click ―Delete‖ to delete the selected record file.

8.4.3 Search, Playback & Backup by Event


Some models may support searching POS event.
Click StartSearch and BackupBy Event to go to ―By Event‖ tab as shown below.

Check the event type in the interface as required.


Click to set the start time and end time on the top left of the interface.

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Check cameras on the left side of the interface or check ―All‖ to select all the cameras and
then click to search the record. The searched record will be displayed in the list.
Click in the list to play back the record in the popup window. Click to back up
one record data or check multiple record data in the list and then click ―Backup‖ for record
batch backup.
Select one record data in the list and then click ―Playback‖ to play the record in the
playback interface.

8.4.4 Search & Playback by Tag


Only if you add the tags can you play the record by tag search. Click StartPlayback to go to
the playback interface and then click on the bottom of the camera window to add tag
when you want to mark the playback time point of the selected camera.
Click StartSearch and BackupTag Management to go to ―Tag Management‖ tab.

Click in the interface to play the record. Click to edit the tag name. Click to
delete the tag.

8.4.5 Image Management


Click StartSearch and BackupImage Management to go to ―Image Management‖ tab. The
system will display all the snapped images automatically in the list.

Click to delete the image. Click to pop up the ―Export‖ window. Select the device
name and save path in the window and then click the ―Save‖ button.
Click to pop up the ―View Image‖ window. Click to export the image. Click
to view the previous image; click to view the next image; click to delete the image;
click to play all the images.

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8.4.6 View Backup Status


Click StartSearch and BackupBackup Status or click on the tool bar at the bottom of
the playback interface to view the backup status.

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9 AI Event Management
9.1 Face Recognition
Only some models support alarm based on face comparison. If your device doesn’t
support face recognition function, please skip the face database and face recognition
instructions.
Please set face recognition function according to the following procedures for the first time.

Set face detection and alarm linkage  Add face group  Add faces to the face group 
Enable and set successful recognition (or stranger)  Set successful recognition (or stranger)
alarm linkage

9.1.1 Face Detection Settings


Face Detection: Alarms will be triggered if someone intrudes into the pre-defined alarm areas.
Click StartSettingsAI/EventAI EventFace Recognition Detection to go to the
following interface.

Select the camera, check ―Enable Detection by IPC‖ and set the duration.
Note: Some models may support face detection by NVR. For these models, the camera without
AI function also can be added and used to detect faces through NVR. But if face detection by
NVR is enabled for one camera (without AI), the people/vehicle perimeter detection cannot be
enabled simultaneously, and vice-versa.
Set the schedule. Click ―Manage‖ to set the desired schedule. Please refer to 7.1.2

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Schedule Settings for details.


Set the snapshot interval and snapshot number. The snapshot interval refers to the time
interval that the camera captures the same face during its continuous tracking period. The
snapshot number refers to the picture number of the same face captured during its continuous
tracking period (For example: the snapshot interval is set to ―30 seconds‖ and the snapshot
number is set to ―3‖; then the camera will capture the same face once every 30 seconds and it
will capture this face 3 times at most during its continuous tracking period).
Enable face match exposure as need. When the brightness of the captured face is not
enough, it can be enabled. (Only some IPCs support this function)
Set the alarm area. Drag the mouse to draw a detection area. Click ―Clear‖ to delete the
alarm area. Then set the detectable face size by defining the maximum value and the minimum
value (The default size range of a single face image occupies from 3% to 50% of the entire
image).
Enable ―Save Source Information‖ or/and ―Save Face Information‖ as needed. If enabled,
the system will automatically save the corresponding images on the SD card.
Click ―Apply‖ to save the settings.
Click ―Trigger Mode‖ to go to face detection alarm linkage setting interface:

Face Detection Alarm Linkage Configuration:


 Trigger ―Voice Prompt‖, ―Record‖, ―Snapshot‖, ―Push‖, ―Alarm-out‖, ―Preset‖, ―Buzzer‖,
―Pop-up Video‖ and ―E-mail‖ as needed.
Voice Prompt: Please upload the audio file in local audio alarm interface first (click
StartSettingsAI/EventEvent NotificationAudio). Please see 11.5.6 Audio for details.
Record: Click the ―Configure‖ button to pop up the window. Select camera on the left side and
then click to set the camera as the trigger camera. Select trigger camera on the right side
and then click to cancel the trigger camera. Click ―OK‖ to save the settings. The trigger
cameras will record automatically when faces are detected.
Alarm-out: Click the ―Configure‖ button to pop up the window. Then the ―Trigger Alarm-out‖
window will pop up automatically. Configure the trigger alarm-out in the window. The system
will trigger the alarm-out automatically when faces are detected. You need to set the delay time
and the schedule of the alarm outputs. See 11.5.1 Alarm-out for details.
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Preset: Click and then select the preset for each camera. To add presets, please see 6.2
Preset Setting for details.
Snapshot: check it. The current camera will capture images automatically when faces are
detected.
Push: If it is enabled, the system will send messages when faces are detected.
Buzzer: if it is enabled, the system will begin to buzz when faces are detected. To set the delay
time of the buzzer, please see 11.5.4 Buzzer for details.
Pop-up Video: if it is enabled, the system will pop up the corresponding video automatically
when faces are detected. To set the duration time of the video, please see 11.5.3 Display for
details.
E-mail: if it is enabled, the system will send an e-mail when faces are detected. In the
meanwhile, it will attach the captured face picture and the original picture so that you can view
the whole scene when the alarm occurs. Before you enable the email, please configure the
recipient’s e-mail address first (see 14.1.5 E-mail Configuration for details).
Enable ―IPC_Audio‖ or ―IPC_Light‖ as needed (only some IPCs support these two functions).
To set the IPC voice and its times and volume, please refer to 11.5.6 Audio for details. To set
the light flashing time and frequency of the IPC, please refer to 11.5.7 Light for details.

Click ―Apply‖ to save the settings.

9.1.2 Face Database Management


Click StartSettingsAI/EventAI EventFace RecognitionFace Database to go to
the following interface as shown below.

For the first time, you can click ―+‖ or ―Add Group‖ to add groups.
To add targets for each group.
 Select a list and then click to expand the list as shown below.

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 Click ―Add‖ and then click ―Select Face‖ to add face images. You can add faces from
snapshot gallery or external faces.

Adding faces from snapshot gallery: Select search time or self define the search time
and then click ―Search‖ to search target faces. Then select the desired faces and click
―Select‖.
Note: The picture marked with a green icon can be added to the face database.

Add external faces


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Save the face pictures in your USB storage device and then insert the USB storage device into
the USB port of the NVR.
Go to the face database interface. Click to expand the group and then click ―Add‖.
Select ―External faces‖ to select face pictures. You can select one face to add or multiple faces
to add.
To add multiple faces: a. put face pictures and the description file (.csv or .txt) to one specific
folder (please edit the detailed descriptions of these pictures according to the personal
information description); b. click ―All‖ to select all face pictures; c. click ―Full Entry‖.
Note: the added image must be less than 70KB and the image format shall be ―.jpg‖ and
―.jpeg‖.

 After that, add the corresponding information, like name, gender, birthday, ID number,
phone number and so on.

Having saved the target image, click the image and then the detailed information will be listed
on the right.

 Import and Export Face database


Insert your mobile storage device into the USB interface of the NVR and then click
―Import and Export‖ to import or export the face database settings.
The exported face database file (cvs+jpg) can be directly imported to the face database. So
it is very convenient for you to transfer the face database file to other devices.

9.1.3 Face Recognition Settings


After the face database and face pictures are added, click ―Face Recognition‖ to return to the
face recognition setting interface. Click the ―Recognition‖ tab to go to the following interface.

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Enable ―Successful Recognition‖ or ―Stranger‖. Click ―Parameter Settings‖ to set the


similarity of the matching face group.

Disable live display: if checked, the live view interface (target detection tab) will not display
captured faces in real time.
Set the alarm linkage items of successful recognition.
 Select one or more face groups and then choose the schedule. Click ―Manage‖ to set the
schedule.
 Set the text prompt and voice prompt. When the captured face is matched successfully,
the text will appear on the right of the live view interface and broadcast the audio.
 Enable alarm output pulse (access control).
 Trigger record, snapshot, alarm-out, buzzer, push, pop-up video, E-mail and pop-up
message box as needed. The alarm linkage settings are similar to the face detection alarm
(see 9.1.1 Face Detection Settings for details).
 Click ―Apply‖ to save the settings.

Set the stranger alarm linkage items. When the captured face picture doesn’t match the

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face pictures in the face database or their similarity is lower than the set value, the captured
person will be regarded as a stranger.

 Configure the schedule


 Set the text prompt and voice prompt. The text will show on the captured picture and the
voice will be broadcasted when detecting a stranger.
 Trigger record, snapshot, alarm-out, buzzer, push, pop-up video, E-mail, Preset and
pop-up message box as needed. The alarm linkage settings are similar to the face
detection alarm (See 9.1.1 Face Detection Settings for details).
 Click ―Apply‖ to save the settings.

Click ―+‖ to add more successful recognition tasks. Select the added task and then click ―–‖
to delete it.

9.2 License Plate Recognition


Please add the ANPR camera before you using this function. If your camera doesn’t support
this function, please skip the following instruction.
Please set license plate recognition function according to the following procedures for the first
time.

Enable and set plate detection  Add plate group  Add plates to the plate group 

Enable license plate recognition  Set successful recognition (or strange plate) alarm linkage

9.2.1 License Plate Detection Settings


Click StartAI/EventAI EventLPR to go to the following interface. Select an ANPR

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camera and click the ―Detection‖ tab as shown below.

 Set the schedule.


 Set the area and plate exposure as needed.
Set the alarm area. Drag the mouse to draw a detection area. Click ―Clear‖ to delete the
alarm area.
Set the blocked area. Select the number and then draw a blocked area. Up to 4 areas can
be set up. After you set the blocked area, this area will not be detected.
Click ―Display all area‖ to view all blocked and detection areas.
Click ―Clear All‖ to clear all blocked and detection areas.
 Check ―Capture plate absence vehicle‖ as needed.
 Set the plate size by defining the maximum value and the minimum value (The default
size range of a single plate occupies from 5% to 50% of the entire image).
 Display range: if enabled, the set maximum detection box and the minimum detection
box can be displayed on the left window.
 Click ―Advanced‖ to set the recognition mode as needed (only some LPR cameras
support).

9.2.2 Plate Database Management


In the LPR interface, click the ―Plate Database‖ tab to go to the plate database management
interface as shown below.
For the first time, you can click ―+‖ or ―Add Group‖ to add groups.

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Add plates to each group:

Click to extend the group. Click ―Add Plate‖ to pop up the following window.

Enter the plate, vehicle owner and mobile phone number.


Select the vehicle type and group.
Finally click ―OK‖ to complete.
Select the added plate and then click to modify its information; click to delete this
plate. The plates can be imported and exported in bulk by clicking ―Import and Export‖. You
can click ―Plate Information Description‖ to view the detailed information about how to import
or export the plate list.

9.2.3 License Plate Recognition Settings


In the LPR interface, click the ―Recognition‖ tab. Then enable ―Successful Recognition‖

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or ―Strange Plate‖.

Set the successful recognition alarm linkage.


 Select one or more plate groups and then choose the schedule. Click ―Manage‖ to set
the schedule.
 Set the text prompt. When the captured plate is matched successfully, the text will
appear on the right of the live view interface.
 Enable alarm output pulse (access control).
 Trigger record, snapshot, alarm-out, buzzer, push, pop-up video, E-mail and pop-up
message box as needed. The alarm linkage settings are similar to the face detection
alarm (See 9.1.1 Face Detection Settings for details).
Set the strange plate alarm linkage. When the captured plate picture doesn’t match the
plates in the plate database or their similarity is lower than the set value, the captured plate will
be regarded as a strange plate.

9.3 Line Crossing Detection


Tripwire/Line Crossing Detection Configuration:
Alarms will be triggered if the people or vehicles cross the pre-defined alarm line.
Click StartSettingsAI/EventAI Event Line Crossing to go to the following
interface.

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Select the camera, enable line crossing detection by IPC and set the duration.
Note: Some models may support line crossing detection by NVR.

Set the schedule.


Select the direction.
Direction: A<->B, A->B and A<-B optional. It is the crossing direction of the target that
crosses over the alert line.
A<->B: the alarm triggers when the target crosses over the alert line from B to A or from A to
B.
A->B: the alarm triggers when the target crosses over the alert line from A to B.
A<-B: the alarm triggers when the target crosses over the alert line from B to A.
Draw line. Refer to the interface as shown above. Drag the mouse in the image to draw an
alert line. Click the ―Clear‖ to delete the alert line.
Click ―Detection Target‖ to choose the detection target and the sensitivity. The detection
target includes human, motor vehicle and non-motor vehicle. Only some IPCs can detect
human or vehicle separately. If the camera doesn’t support this function, please skip this step.
Click ―Advanced‖ to choose ―Save original picture‖ or ―Save target picture‖ on the SD
card of the camera. (If your camera doesn’t support this function, please skip this step).
Click ―Trigger Mode‖ to configure line crossing alarm linkage items.
 Enable or disable ―Record‖, ―Snapshot‖, ―Push‖, ―Alarm-out‖, ―Preset‖, ―Buzzer‖, ―Pop-up
Video‖ and ―E-mail‖. The alarm linkage settings are the same as the face detection alarm (see
9.1.1 Face Detection Settings for details).
 Enable ―IPC_Audio‖ or ―IPC_Light‖ as needed (only some IPCs support these two
functions). To set the IPC voice and its times and volume, please refer to 11.5.6 Audio for
details. To set the light flashing time and frequency of the IPC, please refer to 11.5.7 Light for
details.

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Click ―Apply‖ to save the settings.

9.4 Intrusion Detection


Intrusion Detection Configuration:
Alarms will be triggered if the people or vehicles intrude into the pre-defined area.
Click StartSettingsAI/Event AI EventIntrusion to go to the following interface.
Select the camera, enable the intrusion detection by IPC and set the duration.
Note: Some models may support line crossing detection by NVR.
Set the schedule.
Select regional activities. ―Appear‖ or ―Cross‖ can be selected (if your camera doesn’t
support region entrance/exiting detection, ―Cross‖ will not be enabled). If ―Cross‖ is selected,
you can choose the crossing direction.
Select the alarm area. Up to 4 alarm areas can be set up.
Draw the alarm area of the intrusion detection. Refer to the interface as shown below.
Click around the area where you want to set as the alarm area in the image (the alarm area
should be a closed area).

Click ―Detection Target‖ to choose the detection target and the sensitivity. The detection
target includes human, motor vehicle and non-motor vehicle.
Click ―Trigger Mode‖ to configure intrusion detection alarm linkage items.
 Enable or disable ―Record‖, ―Snapshot‖, ―Push‖, ―Alarm-out‖, ―Preset‖, ―Buzzer‖, ―Pop-up
Video‖ and ―E-mail‖. The alarm linkage settings are the same as the face detection alarm (see
9.1.1 Face Detection Settings for details).
 Enable ―IPC_Audio‖ or ―IPC_Light‖ as needed. (only some IPCs support these two
functions). To set the IPC voice and its times and volume, please refer to 11.5.6 Audio for
details. To set the light flashing time and frequency of the IPC, please refer to 11.5.7 Light for
details.
Click ―Copy To‖ to copy all settings to other cameras.

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Click ―Apply‖ to save the settings.

9.5 Abandoned/Missing Object Detection


Click StartSettingsAI/EventAI EventObject Abandoned/Missing to go to the
following interface.
Set the schedule.
Select the camera, enable the object detection and set the duration and detect type. There
are two detection types: Abandoned object and missing object.
Abandoned object: Alarms will be triggered if there are articles left in the pre-defined
detection area.
Missing object: Alarms will be triggered if there are articles missing in the detection area drew
by the users.
Select the alarm area and area name. A maximum of 4 alarm areas can be set.
Draw the alarm area of the object detection. Refer to the interface as shown below. Click
around the area where you want to set as the alarm area in the image (the alarm area should be
a closed area). Click the ―Clear‖ to delete the alarm area.

Click ―Trigger Mode‖ to configure abandoned/missing object detection alarm linkage


items. Enable or disable ―Record‖, ―Snapshot‖, ―Push‖, ―Alarm-out‖, ―Preset‖, ―Buzzer‖,
―Pop-up Video‖ and ―E-mail‖. The alarm linkage settings are the same as the face detection
alarm (see 9.1.1 Face Detection Settings for details).
Click ―Apply‖ to save the settings.

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9.6 Crowd Density Detection


Only some IPCs may support this function.
Crowd Density Configuration:
Alarms will be triggered if the crowd density exceeds the set threshold value in the pre-defined
area.

Click StartSettingsAI/EventAI EventCrowd Density to go to the following


interface.

Select the camera, enable the crowd density detection and set the schedule, duration,
refresh frequency and alarm threshold.
Refresh Frequency: It refers to the refresh time of the detection result report.
Alarm Threshold: Alarms will be triggered once the percentage of the crowd density in a
specified area exceeds the pre-defined threshold value.
Select the alarm area. Draw the alarm area of the crowd density detection. Refer to the
interface as shown above. Drag the mouse to draw a rectangle area. Click the ―Clear‖ to delete
the alarm area.
Click to configure crowd density detection alarm linkage items. Enable or disable
―Record‖, ―Snapshot‖, ―Push‖, ―Alarm-out‖, ―Preset‖, ―Buzzer‖, ―Pop-up Video‖ and ―E-mail‖.
The alarm linkage settings are the same as the face detection alarm (see 9.1.1 Face Detection
Settings for details).
Click ―Apply‖ to save the settings.

9.7 Target Counting


Only some IPCs may support this function.

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 People counting in the pre-defined area:


This function is to calculate the number of people entering or exiting in the detected area on the
video by detecting, tracking and counting the head shapes of people.
Note: Only some specific IPCs may support this function.

Click StartSettingsAI/EventAI EventTarget Counting to go to the following


interface.
Select the camera, enable target counting detection and set the schedule, duration,
sensitivity, statistic cycle, enter threshold, departure threshold and retention threshold.
Statistic cycle: Always, daily, weekly and monthly are optional.
Manual Reset: The current number of people counting will be cleared and the statistic cycle
will restart by clicking ―Manual Reset‖ button.
Set the alarm area and entrance direction. Click ―Draw Area‖ and drag the mouse to draw a
rectangle area. Drag the rectangle to change its position. Uncheck the ―Draw Area‖ if you
finish the drawing. Click ―Clear‖ to clear the area. Click and drag the arrow or the other end of
the arrow line to change the people entrance direction.

Click ―Apply‖ to save the settings.

 Human/Motor Vehicle/Non-Motor Vehicle Counting


The information of human/motor vehicle/non-motor vehicle can be calculated and sent by day,
by week and by month, so that you can receive and analyze these statistics on time.
Only some IPCs support this function. If your camera doesn’t support this function, please skip
the following instructions.
Click StartSettingsAI/EventAI EventTarget Counting to go to the following
interface.

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Enable line crossing counting.


Set the schedule.
Drag the mouse on the small window to draw the crossing line. Click ―Clear‖ to delete the
alert line.
Direction: A->B and A<-B are optional. It is the crossing direction of the target that crosses
over the alert line.
Check ―Statistical OSD‖, the statistical information will be displayed on the live view
interface.
Set the reset information. You can set reset information manually or enable ―Auto Reset‖ as
needed.
Click the ―Detection Target‖ tab to set the detection target, including human, motor vehicle
and non-motor vehicle.
Click ―Advanced‖ to pop up the following window. You can select ―Save original picture‖
or ―Save target picture‖.

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In the above interface, you can send Email to the specified person daily/weekly/monthly
regarding the target counting. Click ―Add‖ to add the recipient‖, and then enable ―Send Email‖
and select ―Send mode‖ and time.

Click ―Apply‖ to save the settings.

9.8 Exception Detection


Exception Detection Configuration:
Click StartSettingsAI/EventAI EventException Detection to go to the following
interface.

Select the camera and detection duration and then enable the relevant detection as needed.
Scene Change: Alarms will be triggered if the scene of the monitor video has changed.
Video Blurred: Alarms will be triggered if the video becomes blurry.
Video Color Cast: Alarms will be triggered if the image is abnormal caused by color

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deviation.
Set the sensitivity of the exception detection.
Click ―Trigger Mode‖ to configure exception alarm linkage items. Enable or disable
―Record‖, ―Snapshot‖, ―Push‖, ―Alarm-out‖, ―Preset‖, ―Buzzer‖, ―Pop-up Video‖ and ―E-mail‖.
The alarm linkage settings are the same as the face detection alarm (see 9.1.1 Face Detection
Settings for details).
Click ―Apply‖ to save the settings.

9.9 Fire Detection


Only when the security thermal cameras are connected, can the fire detection be available.
Fire Detection: Alarms will be triggered when the camera detects the fire source.
Click StartSettingsAI/EventAI EventFire Detection to go to the following
interface.

Set the schedule and the alarm duration time.


Click ―Trigger Mode‖ to configure exception alarm linkage items. Enable or disable
―Record‖, ―Snapshot‖, ―Push‖, ―Alarm-out‖, ―Preset‖, ―Buzzer‖, ―Pop-up Video‖, ―Pop-up
Message Box‖ and ―E-mail‖. The alarm linkage settings are the same as the face detection
alarm (see 11.1 Sensor Alarm for details).
Click ―Apply‖ to save the settings.

9.10 Temperature Detection


Only when the security thermal cameras are connected, can the temperature detection be
available.
Temperature Measurement: When detecting the temperature of the pre-defined point/line/area
exceeds the temperature threshold value, alarms will be triggered.

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Click StartSettingsAI/EventAI EventTemperature Detection to go to the


following interface.

Set the schedule and the alarm duration time.


Set thermography rule. Select the rule type, including Point, Line and Area.
Emissivity: Set the emissivity of the target. The emissivity of each object is different.
Distance: The distance between the target and the camera.
Reflected temperature: If there is any object with high emissivity in the scene, set the
reflective temperature to correct the ambient temperature. The reflective temperature should
be set the same as the temperature of the high emissivity object.
Set the alarm rule, alarm temperature and alarm output. For example, select Alarm Rule as
Above (Average Temperature), set the alarm temperature to 100°C and check alarm output.
Then alarms will be triggered when the average temperature of the target is higher than 100°C.
Set the point, line or area on the small window.
Point setting: After the type is set to ―Point‖, click on the image to set the point. Up to 10
points can be set in the above interface.
Line setting: After the type is set to ―Line‖, drag the mouse on the image to draw a line. To
ensure the accuracy of temperature measurement, it is recommended to set not more than two
lines at the same time.
Area setting: Click around the area where you want to set as the alarm area on the image (the
alarm area should be a closed area). To ensure the accuracy of temperature measurement, it is
recommended to set not more than two areas at the same time.
Click ―Trigger Mode‖ to configure exception alarm linkage items. Enable or disable
―Record‖, ―Snapshot‖, ―Push‖, ―Alarm-out‖, ―Preset‖, ―Buzzer‖, ―Pop-up Video‖, ―Pop-up
Message Box‖ and ―E-mail‖. The alarm linkage settings are the same as the face detection
alarm (see 11.1 Sensor Alarm for details).

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Click ―Apply‖ to save the settings.

9.11 Video Metadata


Video Metadata: Human, motor vehicle and non-motor vehicle in the video can be classified,
counted and captured and the relevant features can be extracted and displayed on the live
interface.
Click StartSettingsAI/EventAI EventVideo Metadata to go to the following
interface.

Enable video metadata and then set the schedule.


Set the detection area and blocked area.
Detection Area: 4 detection areas can be set. Targets that enter in the pre-defined detection
area will be counted and captured.
Blocked Area: 4 blocked areas can be set. Targets that enter in the pre-defined blocked area
will not be counted and captured.
To set detection area: Select the number and then set the detection area. Then click around
the area where you want to set as the alarm area on the image (the alarm area should be a
closed area).
To set blocked area: Select the number and then set the blocked area. The setting steps are the
same as detection area settings.
Display OSD: If enabled, you can see the statistical information of human, motor vehicle and
non-motor vehicle on the screen. The statistical OSD information can be customized as
needed.
Set the reset information. Auto reset or manual reset can be set as needed.
Advanced settings. Click ―Advanced‖ to enter the advanced setting interface. Select the

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recognition mode as needed. Interval mode and instant mode can be selectable.
Interval mode: the system will push the captured picture to the live interface according to the
set interval time.
Instant mode: the system will push the captured picture immediately once a target is
detected.
Set the detection target and sensitivity.
Select the attribute information of the target. When the target is detected, the information
you select will be displayed under the captured image.
Click ―Apply‖ to save the settings

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10 Intelligent Analytics
10.1 Target Detection View
Only some models support target detection view. If your device doesn’t support it, please skip
the following instructions.

10.1.1 Human Body/Vehicle Detection View


Only when the camera supports human body/vehicle detection, can you view the real-time
captured people or vehicle pictures. The setting steps are as follow:
Enable the Line crossing/Intrusion/Target counting function of IPCs/NVR, draw the line or
area and choose the detection target (see 9.3 Line Crossing Detection, 9.4 Intrusion Detection
and 9.7 Target Counting for details).
Go to live view interface and then click to go to the target detection interface of this
channel. In this interface, you can switch the channel on the top right. You can also click
on the top right corner of the live view interface and then choose the target detection tab to go
to the target detection interface of multi-channel as shown below. Click the captured picture on
the right of the live interface to see the snapshot detailed information, such as snapshot time,
camera, event type and target type.

Click ―More‖ to bring up a dropdown list. You can export the captured pictures by clicking
―Export‖ or view the target ID by clicking ―Information‖. Click ―Search‖ to go to smart human
body/vehicle search interface. The system will automatically search captured people/vehicles.
Click ―Playback‖ to go to the playback interface.

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10.1.2 Face Detection/Match View


Only the face recognition NVR supports the following functions. If your NVR doesn’t support
them, please skip the following instructions.
The setting steps are as follow:
Enable face detection function (see 9.1.1 Face Detection Settings for details).
Enable face recognition function and set the alarm linkage items (see 9.1.3 Face Recognition
Settings for details).
Go to live view interface and click on a face detection channel. This will bring a toolbar
under the channel. Then click to go to the target detection interface of this channel. In this
interface, you can switch the channel on the top right. You can also click on the top right
corner of the live view interface and then choose the target detection tab to go to the target
detection interface of multi-channel as shown below.
Note: Multi-channel target detection function is only available for some models.

For unknown faces, you can select this face and click under the captured face to register
this face (see the following picture); click to quickly go to the smart face search
interface where you can search the matching face information; click to quickly go to the
smart face playback interface; click to view snapshot details.

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Before registering target face pictures, please add groups for them in advance (see 9.1.2 Face
Database Management for details).
After the face pictures are registered, the system will compare them automatically once the
corresponding faces are captured next time. Refer to the following picture.

Double click the face picture to see the snapshot details, such as snapshot picture, original
image, snapshot time and camera. Click ―more‖ and then a dropdown list will display. Click
―Register‖ to register the current snapshot. Click ―Search‖ to go to face search interface. Click
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―Playback‖ to go to the playback interface. Click ―Export‖ to export this snapshot details. Click
―Information‖ to view face ID.

In the face match interface, click ―Settings‖ to pop up the following window.

Target Detection Display: Face, human body, vehicle or plate can be enabled. If disabled, the
captured target picture will not be displayed under the target detection tab in the live view
interface.
Display Strategy: Two options-Comparison priority and only comparison

Video Overlay Display:


If ―Target box‖ is clicked, you will see the target traced by a little red box.
If ―Rule Line and Area‖ is checked, you will see the rule line of line crossing detection and
detection area of intrusion detection displayed on the screen. You can select the color of the
rule lien and area as needed.

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When the captured face pictures are successfully recognized, click the picture on the right to
pop up a face detail window as shown above. In this window, you can see the captured face
picture, the matched picture of face library and the relevant information. You also can view the
original image, search image by snapshot, play back by snapshot and export the face details by
clicking ―More‖ button.

Additionally, you can view the historical captured face pictures and face match information in
the face match interface by clicking ―History‖ tab. Besides registering face pictures in the live
view interface, you can also add target face pictures in the face database interface.

Note: if you enter the remark when adding a face picture to the face database, instead of the
name, the remark information will be shown under the face library picture after successful
recognition.

10.1.3 License Plate Detection/Recognition View


Only when the ANPR camera is added and enabled, can license plates be captured and matched.
The setting steps are as follows
Enable the plate detection function (See 9.2.1 License Plate Detection Settings for details).
Then you can see the captured plates displayed in the live view interface as shown below.

Put the cursor on the captured plate picture and then click to register this plate as shown
below.

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Click to view the captured detail information. Click to quickly enter the vehicle
search interface. You can search the matched plate information in this interface. Click to
go to the smart playback interface.

Enable license plate recognition function and set the alarm linkage items (see 9.2.3
License Plate Recognition Settings for details).
Go to live view interface and click on the top right corner of the live view interface
and then choose the target detection tab to go to the target detection interface of multi-channel
as shown below. When the plate is captured, it will be displayed on the right panel.

Click the captured plate picture and then it will pop up the detailed information window. You
can view the snapshot picture, original picture, snapshot time, camera, etc. Click ―More‖ to
view the ID information of the target and export the captured picture. Click ―Search‖ to go to
the vehicle search interface. Click ―Playback‖ to go to the playback interface.

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10.1.4 Object Attribute View


Enable video metadata function and then select the detection target and display attributes
(see 9.11 Video Metadata for details).
Go to live view interface and click on an AI camera channel (video metadata function is
supported). This will bring a toolbar under the channel. Then click to go to the target
detection interface of this channel. In this interface, you can switch the channel on the top right.
You can also click on the top right corner of the live view interface and then choose the
target detection tab to go to the target detection interface of multi-channel.
Click ―Settings‖ at the bottom right to select the attribute information of people/motor
vehicle/non-motor vehicle you want to view under the captured picture.

Click the captured picture to view the details. In the detail interface, you can view the captured
picture, original picture, object attributes, etc.

10.2 Smart Search


10.2.1 Face Search
Only some models support this function. If your device doesn’t support it, please skip the
following instructions.

 Face Search by Event


① Click Start Intelligent Analytics  SearchFace to go to the following interface.

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② Click to choose face detection cameras. You can enable ―Identify Registerable Snap
Picture‖. Then the picture which can be added to the face database will be marked with a
green icon.
③ Select all events, successful recognition or stranger.
④ Click ―Search‖ to search face pictures. You can view face pictures by time or by camera.
⑤ Click the searched face picture to play in the small playback window; select a face picture
and click ―Backup‖ to export it.

Click ―Original‖ to see the original image as shown below.

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Click ―List‖ to view the snapshot information list. Click to view the detail information;
click to back up the image.

 Face Search by Face


In the face picture search interface, click ―By Face‖ to go to the following interface.
Click to add the target face which can be searched and added from recent, face database,
snapshot gallery and external faces. A single face picture or multiple face pictures can be added
and searched. (Taking a single face picture for example)

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To add target face from recent


a. Choose the face.
b. Click ―Select Face‖.

To add target face from face database:


a. Click ―More‖ to choose groups.
b. Select a target face and click ―Select Face‖.

To add target face from snapshot gallery:


a. Select time and click ―More‖ to choose cameras.
b. Click ―Search‖.
c. Check a face and click ―Select Face‖.

To add target face from external face:


a. Save the target face to the mobile storage device and then insert this device into the USB
interface of NVR.
b. Select ―External Face‖ to import the face in this interface.

Set similarity and then click ―Search‖.


Click the searched image to play records in the small window.
Select the searched image and click ―Backup Picture‖ or ―Backup Record‖. Then click
―Backup‖ to build backups for pictures or records.

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 View Image by List


Click ―List‖ tab to view images by time as shown below.

Click the searched image to play. Click to view the detail information of the compared
target face.

 View Match Images


Click ―Match‖ tab to view match images as shown below.

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10.2.2 Track Playback


Select ―Track‖ to go to the following interface.

Note: Only when two or more cameras detect this person, can his/her track can be viewed here.

Descriptions of buttons on the track interface

Fixed Window Frame


Followed Window Fast Forward x2;x4
Exchange Window Normal Speed

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Stop Start/Stop Track


Play Edit Map
Previous Edit Color
Next

Click on the camera name and then an event list appears. Click one item to play the record.
Click button beside the fixed window icon to show ―Followed Window‖ and ―Exchange
Window‖ icons. The small playback window will float on the map window by clicking
―Followed Window‖ as shown below.

Click to switch play speed. 1x and 2x can be switched. Click to view event list.
Click one item to play this event.
Click ―Exchange Window‖ to switch the position of the map window and the playback
window.
Click button to go to the following interface.

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Click ―Load Map‖ to add a map. Then drag the camera names on the map to change their
locations. Choose a color on the left color list to set your favorite color for camera names.
Load Map: Save the map to the USB storage device and then insert the USB storage device
into the NVR. Click ―Load Map‖ button to upload the map.
Click button to modify the colors of camera name and track line and set the line width.

10.2.3 Face Search by Snapshot


In the live or playback interface, click on a face detection camera and then select on the
toolbar. This will bring the following window.

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Drag the mouse to select a face and then click ―Search by Face‖ to go to the face search by face
interface. You can see its snapshot pictures, match pictures, original pictures and so on by
clicking the corresponding tab.

10.2.4 Human Body Search


Click Start Intelligent AnalyticsSmart SearchHuman Body to go to the human body
search interface.
Select the search time, camera and event and then click ―Search‖ to view the searched pictures.

You can also select the attributes of people to filter (like gender, age, mask-wearing status,
glasses-wearing status, color of clothes, etc.)
Click the searched picture to play the record in the small window. Select pictures and check
―Backup Picture‖ and/or ―Backup Record‖ and then click ―Backup‖ to back up the pictures and
/or records. Click ―Original‖ to view the captured original pictures. Click ―List‖ to view the file
list of the captured pictures.
Click and select ―Add to favorite‖ to add a favorite group and save the current searched
pictures to the favorite group. Then you can quickly view these figure pictures by clicking
and choosing the group name.

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10.2.5 Vehicle Search


Click Start Intelligent AnalyticsSmart SearchVehicle to go to the vehicle search
interface.
Select the time, camera, event and vehicle type. Then click ―Search‖ to search vehicles.
Event: Intrusion, Line Crossing, Target Counting, Plate Detection, Plate Match-Successful
Recognition and Plate Match-Strange Plate can be selected.
Attribution: Vehicle or non-vehicle attributes can be selected as needed. For example, you can
search vehicles according to the color, brand or type.
You can view face pictures by time or by camera.

Click a searched vehicle picture to play it in the small window. Select vehicle pictures and
check ―Backup Picture‖ and/or ―Backup Record‖ and then click ―Backup‖ to back up the
pictures and /or records.
Click ―Original‖ to see the original pictures; click ―List‖ to view the snapshot information
list. Click to view the detail information; click to back up the image.

Select ―Plate Detection‖ or ―Plate Recognition‖ to view plate image. You can also enter the
plate number to search the plate pictures. Then you can view the track of this vehicle.

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Click ―Track‖ to view the track of the vehicle.


Note: Only one plate can be traced at a time and there must be two or more ANPR cameras
detect this vehicle, thus, you can view the track of this vehicle.
The track setting steps are similar to the face track settings. Please refer to face track settings
for details.

Click to add a favorite group and save the current searched pictures to the favorite group.
Then you can quickly view these vehicle pictures by clicking and choosing the group
name.

10.2.6 Combination Search


If you want to view the human body, vehicle or face pictures simultaneously, you can choose
combination search.
Click ―Combine‖.
Select the search time, camera, event and vehicle as needed.
Click a searched picture to play it in the small window. Select pictures and check ―Backup
Picture‖ and/or ―Backup Record‖ and then click ―Backup‖ to back up the pictures and /or
records.
Click to add a favorite group and save the current searched pictures to the favorite group.
Then you can quickly view these pictures by clicking and choosing the group name.

10.3 View Statistical Information


Click Start Intelligent AnalyticsStatistics to go to the following interface. In this interface,
you can view the people and vehicle statistical information or you can customize the statistical
information.

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View People Information:


Note: The person information includes face information and figure information.
Select the time.
Select cameras.
Select events as needed, such as face detection, face recognition, intrusion, line crossing,
target counting, etc.
Note: Face recognition events (successful recognition & stranger) are available for some
models. If Face Recognition-Successful Recognition event is selected, you can choose ―Detail
Chart‖ to view.

View Vehicle Information:


 Click ―Vehicle‖
 Select the time and cameras.
 Select events as needed.
 Select the vehicle attribution.

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If ―Remove duplicate license plate numbers‖ is checked, the duplicate statistics of the same
license plate in the same day will not be displayed in the chart.

To customize statistical information:


Click ―Combine‖ and then select events, people and vehicle as needed. For target counting, you
can view the human, motor vehicle and non-motor vehicle information from the exported file.

10.4 Enabling AI Mode


Only some models support this function.
For these models, the IP camera without AI function added to the NVR may realize AI
functions, like face detection, line crossing and intrusion by enabling AI mode in the NVR. If
AI mode is enabled, the secondary output will be disabled. Click StartIntelligent
AnalyticsEngine Configuration.

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11 General Event Management


11.1 Sensor Alarm
To complete the entire sensor alarm settings, you should enable the sensor alarm of each
camera and then set up the alarm handling of each camera.
Click StartSettingsAlarmSensor to go to the following interface.

Select the alarm type (NO or NC) according to trigger type of the sensor.
Enable the sensor alarm of each camera and select the schedule.
Check the ―Duration‖, ―Record‖, ―Snapshot‖, ―Push‖, ―Alarm-out‖ and ―Preset‖ and
enable or disable the ―Buzzer‖, ―Pop-up Video‖, ―Pop-up Message Box‖ and ―E-mail‖ as
required.
Click ―Apply‖ to save the settings.

The configuration steps of the above mentioned alarm linkages are as follows.
Duration: it refers to the interval time between the adjacent motion detections. For instance, if
the duration time is set to 10 seconds, once the system detects a motion, it will go to alarm and
would not detect any other motion (specific to camera) in 10 seconds. If there is another motion
detected during this period, it will be considered as continuous movement; otherwise it will be
considered as a single motion.
Record: check it and then the ―Trigger Record‖ window will pop up automatically (you can
also click the ―Configure‖ button to pop up the window). Select camera on the left side and
then click to set the camera as the trigger camera. Select trigger camera on the right side
and then click to cancel the trigger camera. Click ―OK‖ to save the settings. The trigger
cameras will record automatically when the sensor alarm is triggered.
Snapshot: check it and then the ―Trigger Snapshot‖ window will pop up automatically.
Configure the trigger camera in the window. The trigger cameras will capture images
automatically when the sensor alarm is triggered.
Push: check it and choose ON or OFF. If it is ON, the system will send messages when the
sensor alarm is triggered.

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Alarm-out: check it and then the ―Trigger Alarm-out‖ window will pop up automatically.
Configure the trigger alarm-out in the window. The system will trigger the alarm-out
automatically when the sensor alarm is triggered. You need to set the delay time and the
schedule of the alarm outputs. See 11.5.1 Alarm-out for details.
Preset: check it and then the ―Trigger Preset‖ window will pop up automatically. Configure the
trigger preset of each camera. To add presets, please see 6.2 Preset Setting for details.
Buzzer: if enabled, the system will begin to buzz when the sensor alarm is triggered. To set the
delay time of the buzzer, please see 11.5.4 Buzzer for details.
Pop-up Video: After camera setting, the system will pop up the corresponding video
automatically when the sensor alarm is triggered. To set the duration time of the video, please
see 11.5.3 Display for details.
Pop-up Message Box: if enabled, the system will pop up the corresponding alarm message box
automatically when the sensor alarm is triggered. To set the duration time of the message box,
please see 11.5.3 Display for details.
E-mail: if enabled, the system will send an e-mail when the sensor alarm is triggered. Before
you enable the email, please configure the recipient’s e-mail address first (see 14.1.5 E-mail
Configuration for details).
Virtual alarm: This function should be used with API server. If you want to enable it, please
make sure the API Server is enabled first (StartNetworkPort) and then set the
authentication as ―Digest‖.

11.2 Motion Alarm


Motion Alarm: when the motion object appears in the specified area, it will trigger the alarm.
You should enable the motion of each camera first and then set the alarm handling of the
camera to complete the whole configuration of the motion alarm.

11.2.1 Motion Configuration


Click StartSettingsCameraMotion Settings to go to the following interface.

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Select the camera, enable the motion and set the sensitivity and duration of the camera.
Sensitivity: the higher the value is, the more sensitive it is to motion. You should adjust the
value according to the practical conditions since the sensitivity is influenced by color and time
(day or night).
Duration: it refers to the interval time between the adjacent motion detections. For instance, if
the duration time is set to 10 seconds, once the system detects a motion, it will go to alarm and
would not detect any other motion (specific to camera) in 10 seconds. If there is another motion
detected during this period, it will be considered as continuous movement; otherwise it will be
considered as a single motion.

Drag the camera image to set the motion area. You can set more than one motion area.
Click ―All‖ to set the whole camera image as the motion area. Click ―Reverse‖ to swap the
motion area and the non-motion area. Click ―Clear‖ to clear all the motion areas.
Click ―Apply‖ to save the settings. Click ―Processing Mode‖ to go to the alarm handling
configuration interface of the motion alarm.

11.2.2 Motion Alarm Handling Configuration


Click StartSettingsAlarmMotion Alarm to go to the following interface.

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Enable or disable ―Record‖, ―Snapshot‖, ―Push‖, ―Alarm-out‖, ―Audio‖, ―Preset‖,


―Buzzer‖, ―Pop-up Video‖ and ―E-mail‖. The alarm handling setting of motion alarm is similar
to that of the sensor alarm (see 11.1 Sensor Alarm for details).
Click ―Apply‖ to save the settings. You can click ―Motion Settings‖ to go to the motion
configuration interface.

11.3 Combination Alarm


Click StartSettingsAlarm Combination Alarm to go to the following interface.
Customize combination alarm. Set alarm name and click ―Configure‖ under the Combined
Alarm Configuration item (motion/sensor/intrusion/face recognition/line crossing). Then select
alarm type and alarm source. Finally, click ―OK‖ to save the settings.
(Only some models support face recognition)

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Enable or disable ―Record‖, ―Snapshot‖, ―Push‖, ―Alarm-out‖, ―Preset‖, ―Buzzer‖, ―Audio‖,


―Pop-up Video‖ and ―E-mail‖. The alarm handling setting of combination alarm is similar to
that of the sensor alarm (see 11.1 Sensor Alarm for details).
Click ―Apply‖ to save the settings.

11.4 Exception Alarm


11.4.1 IPC Offline Settings
Click StartSettingsAI/EventIPC Offline Settings to go to the interface as shown
below.
Enable or disable ―Snapshot‖, ―Push‖, ―Alarm-out‖, ―Preset‖, ―Buzzer‖, ―Pop-up Video‖,
―Pop-up Message Box‖ and ―E-mail‖. The IPC Offline Settings are similar to that of the sensor
alarm (see 11.1 Sensor Alarm for details).
Click ―Apply‖ to save the settings.

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11.4.2 Exception Alarm Settings


Click StartSettingsAI/EventException Alarm to go to the interface as shown below.

Enable or disable ―Push‖, ―Alarm-out‖, ―Buzzer‖, ―Pop-up Message Box‖ and ―E-mail‖.
The exception handling settings are similar to that of the sensor alarm (see 11.1 Sensor Alarm
for details).
Click ―Apply‖ to save the settings.

11.5 Alarm Event Notification


11.5.1 Alarm-out
Click StartSettingsAl/EventEvent Notification to go to the following interface.

Set the delay time the schedule and type of each alarm-out. You can click ―Edit Schedules‖
to edit the schedules (see 7.1.2 Schedule Settings for details).
Click ―Apply‖ to save the settings. You can click ―Test‖ to test the alarm output.

11.5.2 E-mail
Click StartSettingsAI/EventEvent NotificationE-mail to go to the e-mail
configuration interface. Set the e-mail address of the recipients. See 14.1.5 E-mail
Configuration for details.

11.5.3 Display
Click StartSettingsAI/EventEvent NotificationDisplay to go to the display
configuration interface. Set the duration time of the pop-up video and the pop-up message box.

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If you device support two outputs, please set the output of the pop-up video as needed. After
that, click ―Apply‖ to save the settings.

11.5.4 Buzzer
Click StartSettingsAI/EventEvent NotificationBuzzer to go to the buzzer
configuration interface. Set the delay time of the buzzer and then click ―Apply‖ to save the
setting. You can click ―Test‖ to test the buzzer.

11.5.5 Push Text


Click StartSettings AI/Event Event NotificationPush Text to go to the interface as
shown below. Check ―Enable‖, select the schedule and then click ―Apply‖ to save the settings.
If Push Server is online, it will push text to the mobile clients according to the set schedule.

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11.5.6 Audio
Click StartSettings AI/Event Event NotificationAudio to go to the interface as shown
below.

Camera audio settings:


For perimeter alert cameras, voice broadcast can be set up. Select the camera, voice, broadcast
times, volume and language. Then click ―Apply‖ to save the settings. When an alarm is
triggered, camera will broadcast the voice you set.
Audio: please enable or disable as needed. If your camera doesn’t support this switch, this
function is not available.
Voice: click ―Add‖ to add the alarm voice in wav. format. Click ―Listen‖ to listen to the
uploaded audio.

Click ―Audio Device‖ to set the audio of the camera.

Select the camera and then enable audio device.


Audio IN Device: Please select it according to the actual device configuration.
Speaker (built-in): Please select its function as needed.
LOUT: external audio output device, please select its function as needed.
Audio Input Encode: G711A/G711U
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Local Audio Alarm


Set the audio alarm of local NVR.

In this interface, you can set the volume of local audio. Click ―Add‖ to upload the audio file.
Choose the uploaded audio file and then click ―Listen‖ to listen to it; click ―Delete‖ to delete
this file.

11.5.7 Light
Click StartSettingsAlarmEvent NotificationLight to go to the interface as shown
below. In this interface, you can enable and set the light flashing time and frequency when an
alarm is triggered.

11.5.8 Alarm Server


Go to AlarmAlarm Server interface as shown below.
Enable the alarm server and enter server address and port of the alarm server. Then select
protocol. If ―Send Heartbeat‖ is enabled, set the interval times. Set the schedule and alarm type
as needed. After that, test the effectiveness of the alarm server. Having tested successfully,
please click ―Apply‖. When the relevant alarm occurs, the device will transfer the alarm event
to the alarm server. If an alarm server is not needed, there is no need to configure this section.

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11.6 Manual Alarm


Click on the tool bar at the bottom of the live preview interface to pop up a window. Click
―Trigger‖ to start alarm. Click ―Clear‖ to stop alarm.

11.7 View Alarm Status


Click StartSettingsAlarmAlarm Status or click on the tool bar at the bottom of the
live preview interface to view the alarm status.

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Click ―Clear‖ to stop the buzzer when the buzzer alarm happens. Click to view the detail
information as shown below.

If the exception information is more than one page, you can enter the number in the box and
then click to jump to the specified page. Click / to view the exception
alarm information in the previous/next page.

11.8 System Disarming


You can quickly disarm the device through the alarm host and remote client (like mobile APP).

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All alarm linkages of all channels and sensor alarms will be invalid after clicking ―One Key
Disarm‖ by default. You can also self-define the channels and sensors you want to disarm by
clicking ―Add‖. Only the selected channels and sensors will be disarmed by clicking ―One Key
Disarm‖.

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12 Application

12.1 Face Attendance


This function is only available for some models. If your device doesn’t support it, please skip
the following instructions.
Click StartApplicationFace Attendance to go to the following interface.

To search attendance information


Click behind camera and group to choose the desired cameras and groups.
Set the attendance date. You can choose day, week, month and today or customize the time
period.
Set the start time and the end time of working.
Click ―Search‖ to view the attendance state.
If some specific person’s attendance state needs to know, you can click ―Advanced‖ and then
enter the name and choose the type.
Click ―Export‖ to export the searched attendance information.
Click to view the detailed information of attendance. In this interface, click to go to
the face search interface.

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12.2 Face Check-In


Click StartIntelligent AnalyticsFace Attendance to go to the following interface.
The search steps of face check-in are as follows.
Click behind camera and group to choose the desired cameras and groups.
Set the check-in date. You can choose day, week, month and today or customize the time
period.
Set the start time and the end time of face check-in.
Click ―Search‖ to view the check-in state.

If you want to know the detailed check-in information of someone, please click ―Advanced‖
and then enter the name and choose the type to search.
Click to view the detailed information. In this interface, the checked image can be
viewed.
Click to view the registered face picture of this person.

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You can manage the parking lot through the NVR. Before using this function, please add the
professional ANPR camera.

12.3 Parking Lot Settings


Click StartIntelligent AnalyticsParking Lot Management to go to the parking lot setting
interface.

12.3.1 Basic Settings


The system only supports one parking lot management. Please enter the parking lot name, total
parking space and remaining parking space. To ensure the accuracy of the parking space,
Please enter the parking space information when there is no vehicle entering or exiting.

12.3.2 Parking Space Settings


Only the vehicles added into the plate database are allowed to pass through automatically. You
can set the parking space according to the vehicle group or directly use the total parking space.

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For the block-list, you can set ―No parking allowed‖. After that, set the schedule and Email as
needed.

12.3.3 Entrance/Exit Management


Set the passing direction of vehicles and bind LED screen as needed.

12.3.4 Parking Lot Management


After the above settings are completed, click ―Parking Lot‖ on the left menu to go to the
following interface.

In this interface, you can view the detailed information of the parking lot, including the total
parking space, remaining parking space, number of vehicle entering today, number of vehicle
exiting today and vehicle entry/exit records.
Only vehicles added into the plate database are allowed to pass automatically. If the vehicle is a
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stranger/unknown vehicle, it cannot be allowed to enter. You can release it manually by


clicking ―Gate Opening‖. If the plate number captured is not matched with the actual one, you
can click ―Correct‖ to correct it.
Click to view the detail information of vehicle entry/exiting.
Click ―More‖ to register the license plate or view the ID information.
Click to go to search the records of vehicle entering/exiting.

Click ― ‖ to return to the live view interface.

12.3.5 Search Vehicle Entry/Exiting Records


In the parking lot management interface, click to search the records of vehicles
entering/exiting the park lot.
You can search these records by setting filtering conditions (including time/direction/license
plate). Click in the right corner of the searched picture to view the details; click ―Backup‖
to export the searched picture.

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12.4 Access Control Management


This system supports access control parameter configuration, remote door opening. Before using
the access control function, please add access control devices (face recognition & access control
terminal/panel). Go to StartSettingsCameraAdd Camera interface to add devices.

12.4.1 Access Control Settings


Click StartApplicationAccess Control Management to go to the following interface.

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Select the access control device you want to configure the parameters.
Lock: Choose the lock you want to control.
Unlocking Mode: if ―Mask On‖ is selected, the door will be opened when the matched person
wearing a mask
List Type: Allow list, visitor (including allow list), stranger (including visitor and allow list).
Unlocking Delay Time: Set the door unlocking delay time. The time range is from 0 to 10
seconds. For example, the unlocking mode is ―Face only‖ and the delay time is set to ―2‖
seconds; the door will be opened 2 seconds later after face recognition.
Unlocking Duration: If the door has been unlocked for a period that exceeds the duration, the
door will be automatically locked. The time range is from 0 to 10 seconds. For example, the
unlocking mode is ―Face only‖ and the duration is set to ―3‖ seconds; the unlocking door will
be automatically locked 3 seconds later.
Door Lock Setting: Choose ―Auto‖, ―NO‖ or ―NC‖. Please select it according to your door lock
type.
Alarm Linkage Type: Open/close the door
Wiegand Config: Wiegand Input, Wiegand Output or Off can be selected. If the card reader is
connected to the Wiegand interface, please select ―Wiegand Input‖. If the access controller is
connected to the Wiegand interface, please select ―Wiegand Output‖.
Wiegand Mode: 26bit(8), 26bit(10), 34bit, 37bit, 42bit, 46bit, 58bit or 66bit can be selectable.
After clicking ―Apply‖, the configuration will be synchronized with the camera.
When someone wants to enter, the access control device will open the door according to the set
condition.

12.4.2 Open the Door Manually


In the live view interface, select the access control camera. Right click on the window to pop
up a dropdown list. Select ―Manually Open the Door‖ to open the door via the NVR.

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If you want to view the real-time face snapshots and comparison of access control devices, please
enable face detection or comparison function as needed. Then the corresponding results will display
under the target detection tab in the live interface.

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13 Account & Permission Management


13.1 Account Management
Click StartSettingsAccount and AuthorityAccountEdit User to go to the interface as
shown below.

Area displays the user permissions. Area displays the user list. Click the user in the list to
display its user permissions in area .
There are three default permission groups (―Administrator‖, ―Advanced‖ and ―Common‖)
available when adding accounts. You can manually add new permission group (see 13.3.1 Add
Permission Group for details).
Only admin and the users that have the ―Account and Authority‖ permission can manage the
system’s accounts. Group ―Administrator‖ owns all the permissions displayed in area except
―Account and Authority‖ and its permissions cannot be changed while the permissions of
―Advanced‖ and ―Common‖ can be changed.

13.1.1 Add User


Click StartSettingsAccount and AuthorityAccountAdd User or click beside
the search box to pop up the window as shown below.

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Set the username, password and group. User can also set the pattern lock here. The e-mail
address and MAC address are optional (enter the MAC address after you check it). Click ―Add‖
to add the user.

13.1.2 Edit User


Click StartSettingsAccount and AuthorityAccountEdit User and then click in
the user list or double click the user to edit the user information. Click to delete the user
(the user admin cannot be deleted).

 Edit Security Question


You can set password security only for admin. Click ―Edit Security Question‖ and then set
questions and answers in the popup window. If you forget the password for admin, please refer
to Q4 in Appendix A FAQ for details. The passwords of other users can be recovered by admin
or the users that have the ―Account and Authority‖ permission.

 Modify Password
The password of admin can be modified. Click ―Modify Password‖ to pop up a window. Enter
the current password and then set new password. Click ―OK‖ to save the settings.

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In addition, the admin user can modify the common/advanced user’s password.

 Modify Pattern Lock


Some models may not support this function.
Click ―Modify Pattern Lock‖ to pop up a window.

Input current password and then check ―Enable‖ to set pattern lock.

 Edit User
Click ―Edit User‖ to pop up the window as shown below. The admin is enabled, its permission
control is closed and permission group cannot be changed by default. You can enable or disable
other users (if disabled, the user will be invalid), open or close their permission control (if
closed, the user will get all the permissions which admin has) and set their permission groups.
Click ―OK‖ to save the settings.

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13.2 User Login & Logout


Login: Click StartLogin or directly click the preview interface and then select username and
enter the password in the popup window. Click the ―Login‖ button to log in the system.
Logout: Click StartLogout or click StartShutdown to pop up the ―Shutdown‖ window.
Select ―Logout‖ in the window and then click ―OK‖ to log out the system.

13.3 Permission Management


13.3.1 Add Permission Group
Click StartSettingsAccount and AuthorityAccountEdit Permission Group to go to the
interface as shown below.

Click to add permission group. Set the group name, check the permissions as required and

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then set the ―Local‖ and ―Remote‖ permissions. Click ―Add‖ to save the settings.

13.3.2 Edit Permission Group


Go to ―Edit Permission Group‖ interface and then click in the group list to edit the
permission group (the operations of the ―Edit Permission Group‖ are similar to that of the ―Add
Permission Group‖, please see 13.3.1 Add Permission Group for details). Click to save
the group as another group. Click to delete the permission group. The three default
permission groups (―Administrator‖, ―Advanced‖ and ―Common‖) cannot be deleted.

13.4 Black and White List


Click StartSettingsAccount and AuthoritySecurity to go to the following interface.

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Check ―Enable‖ and then choose ―Enable Allow List (white list)‖ or ―Enable Block List
(black list)‖ (the PC client of which the IP address is in the white list can access NVR remotely
while the PC client in the black list cannot).
Add IP/IP segment/MAC. Click ―Add IP‖ or ―Add MAC‖ and then check ―Enable‖ in the
popup window (only if you check it can the IP/IP segment/MAC you add be effective). Enter
the IP/IP segment/MAC and then click ―OK‖. In the above interface, click to edit IP/IP
segment/MAC, click to delete it. Click ―Apply‖ to save the settings.

13.5 Preview on Logout


Click StartSettingsAccount and AuthoritySecurityPreview on Logout to go to the
following interface.
Set a camera and then enable or disable the preview permission on logout as required. If a
camera’s preview permission on logout is ―ON‖, you can view the live image of the camera
when the system is logged out, or the live image of the camera cannot be seen when logged
out.

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13.6 Network Security


Click StartSettingsAccount and AuthoritySecurityNetwork Security to go to the
following interface. You can enable APR Guard.

ARP Guard: Address Resolution Protocol Guard. This function can protect the LAN from APR
attack and make the network run stably. If it is enabled, you can enable auto gateway MAC or
manually set gateway MAC. Additionally, detection defense also can be enabled as needed.

13.7 Password Security


Click StartSettingsAccount and AuthoritySecurityPassword Security to go to the
following interface.

In this interface, you can set the level and expiration time of the password.

13.8 View Online User


Click StartSettingsAccount and AuthorityUser Status to view the online user
information (you can view the online user name, login type, IP address and login time; click
to pop up a window showing the preview occupied channel number and playback
occupied channel number).

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14 Device Management
14.1 Network Configuration
14.1.1 TCP/IP Configuration
Click StartSettingsNetworkTCP/IP to go to the following interface. Check ―Obtain an
IP address automatically‖, and ―Obtain DNS automatically‖ to get the IPv4/IPv6 (if IPv6 is
enabled) address automatically, or manually enter the network addresses. You can click
―Advanced‖ to modify the MTU value according to the network condition (MTU, Maximum
Transmission Unit, can be modified according to network condition for higher network
transmission efficiency). Click ―Apply‖ to save the settings.

Note:
Internal Ethernet Port
If you use the NVR with the PoE network ports, click ―Internal Ethernet Port‖ to go to the
following interface.
The internal Ethernet port is the port which is used to connect all the PoE ports with the NVR
system. The PoE ports are available if the internal Ethernet port is online; if it is offline, all the
PoE ports will be unavailable, may be the internal Ethernet port is broken. The network
addresses of the internal Ethernet port can be changed to make the port in the same network
segment with the IP cameras which are directly connected to the PoE ports of the NVR (it is
not recommended to change the network addresses of the internal Ethernet port).
Mode: Non-long line mode or long line mode can be selectable. The non-line mode is the
default setting. If the transmission performance of your network cables connected the PoE
ports and IPC are not so good or these network cables are very long, you can choose long line
mode.

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 Multiple Ethernet Ports Setting


If the NVR has two network ports or above, you can select the network work pattern as
required.

TOE: Some models may support TOE mode. It is a technology for improving the network
transmission speed. Please enable it according to the actual network situation. If TOE is
enabled, it shall be high speed mode. Then multiple address setting or network fault tolerance
can be chosen and configured. If TOE is not enabled, it shall be compatible mode. Then the
network fault tolerance cannot be selected and set up.

Network Fault Tolerance:


The two network ports will be bound to one IP address if you select the ―Network Fault
Tolerance‖ pattern. There are many advantages of this work pattern: 1. increase the bandwidth;
2. form a network redundant array to share the load. When a failure happens to one network
port, the other port will take over the entire load immediately. The takeover process is seamless
and the network service will not be broken off.

Refer to the figure as shown below. If ―Network Fault Tolerance‖ is selected, check ―Obtain an
IPv4 address automatically‖, and ―Obtain DNS automatically‖ to get the network addresses
automatically, or manually enter IPv4/IPv6(if IPv6 is enabled) address select one Ethernet port
as the primary card and then click ―Apply‖ to save the settings.

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Multiple Address Setting:


If ―Multiple Address Setting‖ is selected, the IP addresses of the two Ethernet ports should be
set respectively. Refer to the picture as shown below.
Check ―Obtain an IP address automatically‖ and ―Obtain DNS automatically‖ to get the
network addresses automatically, or manually enter IPv4/IPv6(if IPv6 is enabled) address;
select one Ethernet port as the default route and then click ―Apply‖ to save the settings.

14.1.2 Port Configuration


Click StartSettingsNetworkPort to go to the interface as shown below. Enter the HTTP
port, HTTPS port, server port and POS port of the NVR, and then click ―Apply‖ to save the
settings. You can also enable and set RTSP port (please check ―Anonymous‖ as required).

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HTTP Port: the default HTTP port of the NVR is 80. The port number can be changed to
others like 81. The port is mainly used to web client access. If you want to access the NVR
through a web browser, you should enter IP address plus HTTP port in the address bar of the
web browser like http://192.168.11.61:81.
Note: The HTTP port and server port of the NVR should be mapped to the router before you
access the NVR via WAN.

HTTPS Port: the default HTTPs port of the NVR is 443.


HTTPs provides authentication of the web site and protects user privacy. You can enter IP
address plus HTTP port in the address bar of the web browser. Then enter username and
password to log in. Click Functional PanelNetworkHTTPS to go to the following interface.
There are three ways to enable HTTPs service.

A. Create a private certificate.

Select ―Create a private certificate‖.


Click ―Create‖.
Fill out the corresponding information in the above creation box. Enter the country (only
two letters available), domain (NVR’s IP address/domain), validity date, password,
province/state, region and so on.
Click ―OK‖.
Check ―Enable‖ checkbox.
Click ―Apply‖ to save the setting.

B. Install a signed certificate

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Check ―Signed certificate already….‖.


Click ―Browse‖ to select the certificate you want to import.
Click ―Import‖.
Check ―Enable‖.
Click ―Apply‖ to save the settings.

Please note that the certificate uploaded here shall be a certificate with private key.
How to attach the private key to the certificate?
Please open the certificate and the private key files with the editor (like Notepad++) and then
copy the private key to the certificate.

C. Create a certificate request

Check ―Create a certificate request‖.


Click ―Create‖.
Fill out the corresponding information in the above creation box. Enter the country (only
two letters available), domain (NVR’s IP address/domain), validity date, password,
province/state, region and so on.
Click ―OK‖. Then a certificate request file (CSR) will be created.
Click ―Export‖ to export the certificate request file. Then send this file to the trusted

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third-party CA to apply a signed certificate.


Click ―Browse‖ and select the signed certificate issued by the CA and then import this
certificate.
Click ―Enable‖.
Click ―Apply‖ to save the settings.

After that, the device can be accessed by entering https://IP: https port via the web browser (eg.
https://192.168.1.201:443).

Server Port: the default server port of the NVR is 6036. The server port number can be
changed as required. The port is mainly used in network video management system.
POS Port: the default POS port of the NVR is 9036.

API Server: You can log in the media player which supports the RTSP protocol. Moreover, the
third-party can further develop through API service.
Authentication: Basic authentication and digest authentication are optional.

RTSP Port: RTSP real-time stream protocol can be used to control the sending of real-time
data. By media player (like VLC player) which supports the RTSP real-time stream protocol,
you can view the live images synchronously. The default RTSP port is 554 and it can be
changed as needed. (The address format: rtsp://IP address:554/chID=1&streamType=main or
rtsp://IP address:554/chID=1&streamType=sub; main indicators main stream; sub indicators
sub stream; chID indicators channel ID).
Examples: Enable RTSP and ―Anonymous‖. Then open the VLC player and enter the address
(for example: rtsp://192.168.1.88:554/chID=1&streamType=main) in the network address bar
of the VLC player. Then you can view the video of channel 1.

14.1.3 PPPoE Configuration


Click StartSettingsNetworkPPPoE to go to the interface as shown below. Check
―Enable‖ in ―PPPoE Settings‖ and then enter the username and password obtained from the
dealer. Click ―Apply‖ to save the settings.

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14.1.4 DDNS Configuration


The DDNS is used to control the dynamic IP address through domain name. You can access to
the NVR easily if the DDNS is enabled and configured.
Click StartSettingsNetworkDDNS to go to the interface as shown below.

Check ―Enable‖ and then select the DDNS type. Enter the server address, domain name,
username and password according to the selected DDNS type. Click ―Test‖ to test
the effectiveness of the input information. Click ―Apply‖ to save the settings. After that, the
successful connection status can be viewed.
Note: Only when the DDNS type is ―dyndns‖, can the heartbeat interval be configurable.
You will have to enter the server address and domain name if some DDNS types are selected.
Go to the relative DNS website to register domain name and then enter the registered domain
information here). Now we take www.dvrdydns.com for example.
Enter www.dvrdydns.com in the address bar to visit its DNS website.

Click Registration to go to the interface as shown below. Set the DDNS account
information (username, password and so on) and then click Submit to save the account.

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Create domain name and then click Request Domain.

After you successfully request your domain name, you will see your domain name
information in the list.

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Click StartSettingsNetworkDDNS to go to DDNS setting interface. Enable DDNS


and then select the www.dvrdydns.com DDNS type. Enter the registered username, password
and domain name and then click ―Apply‖.
Map the IP address and HTTP port in the router (you can skip this step if UPnP function is
enabled).
Enter the registered domain name plus HTTP port like http://www.xxx.dvrdydns.com:81
in the address bar and then press Enter key to go to the web client.

14.1.5 E-mail Configuration


Click StartSettingsNetworkE-mail to go to the following interface.

Enter the sender’s name, e-mail address, SMTP server and SMTP port (you can click ―Default‖
to reset the SMTP port to the default value) and then enable or disable the SSL and attaching
image. Set the username and enter the password of the sender and then click ―Apply‖ to save
the settings (you don’t have to enter the username and password if ―Anonymous Login‖ is
enabled). Click ―Test‖ to pop up a window. Enter the e-mail address of the recipient in the
window and then click ―OK‖. The e-mail address of the sender will send an e-mail to the
recipient. If the e-mail is sent successfully, it indicates that the e-mail address of the sender is
configured correctly.
Click ―Edit Recipient‖ to go to the following interface.

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Click ―Add‖ and then enter the recipient’s e-mail address and select the schedule (if a schedule
is selected, the system will send the alarm email and the recipient will receive it only in the
selected schedule time) in the popup window. Click ―Add‖ in the window to add the recipient.
You can also change the recipient’s receiving schedule by clicking in the ―Schedule‖
column. Click to delete the recipient in the list. Click ―Apply‖ to save the settings. Click
―Edit Sender‖ to go to the e-mail configuration interface of the sender.

14.1.6 UPnP Configuration


By UPnP you can access the NVR through web client which is in WAN via router without port
mapping.
Click StartSettingsNetworkUPnP to go to the following interface.
Make sure the router supports UPnP function and the UPnP is enabled in the router.
Set the NVR’s IP address, subnet mask and gateway and so on corresponding to the router.
Check ―Enable‖ in the interface as shown below and then click ―Apply‖.

Click the ―Refresh‖ button to refresh the UPnP status. If the UPnP status is ―Invalid UPnP‖
after refreshing it a few times, the port number may be wrong. Please change the mapping type
to ―Manual‖ and then click to modify the port until the UPnP status turns to ―Valid
UPnP‖. Refer to the following picture. You can view the external IP address of the NVR. Enter
the external IP address plus port in the address bar to access the NVR such as
http://183.17.254.19:81.

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14.1.7 802.1X
If it is enabled, the NVR data can be protected. When the NVR is connected to the network
protected by the IEEE 802.1X, user authentication is needed.

To use this function, the NVR shall be connected to a switch supporting 802.1x protocol. The
switch can be considered as an authentication system to identify the device in a local network.
If the NVR connected to the network interface of the switch has passed the authentication of
the switch, it can be accessed via the local network.
Protocol type and EAPOL version: Please use the default settings.
User name and password: The user name and password must be the same with the user name
and password applied for and registered in the authentication server.

14.1.8 NAT Configuration


Click StartSettingsNetworkNAT to go to the interface for NAT configuration.

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Check ―Enable‖ and then select the NAT server address. Click ―Apply‖ to save the settings.
You can scan the QRCode through mobile APP which is installed in the mobile phone or tablet
PC to quickly add the device to the server list of the mobile APP.
Access Type: NAT or NAT2.0 can be selected.
Click ―Advanced‖ to select the area as needed.
Note:
1. If you want to use cloud upgrade, you must enable NAT2.0.
2. After the NAT is enabled, use the mobile APP to scan the QRcode and then the device can be
added to the server list of the mobile APP.
3. The device can be added to the account of the mobile APP only when NAT2.0 is enabled.
After the NAT2.0 is enabled, when you add the device to the account of the mobile APP, you
must enter the security code of the device here. Please refer to the mobile surveillance user
manual for details.

After the device is bound to the account of the mobile APP, the blue binding information will
be shown under the QRcode. Click this blue information to unbind it.

14.1.9 FTP Configuration


Some models may not support this function.
Click StartSettingsNetworkFTP to go to the interface for FTP configuration. Check
―Enable‖ and enter the server name, port, username and password, max file size and remote
directory.
Please enable ―Resume Uploading‖ as needed.
After that, you can choose the camera, set the schedule and then select the video records,
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images and alarm information to upload as needed in this interface.

14.1.10 SNMP
Click StartSettingsNetworkSNMP to go to the interface for SNMP configuration.

Check SNMPv1or SNMPv2 to enable this function.


Set the port of the SNMP.
Set the trap address and the trap port.
Click ―Apply‖ to save the settings.
Trap Address: The IP address of SNMP host.
Trap Port: The port of SNMP host.
Tips: Before setting the SNMP, please download the SNMP software and manage to receive
the device information via SNMP port. By setting the trap address, the device is allowed to

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send the alarm event and exception message to the monitoring center.

14.1.11 Cloud Upgrade


Note: Before you use cloud upgrade, please enable NAT2.0.
Click StartSettingsNetworkCloud Upgrade as shown below.

Select ―Accept Notification Only‖ or click ―Check for Updates‖ to check whether the
current version is the latest. If your software version is not the latest, click ―Upgrade‖ to
download and upgrade from the cloud server.
Please don’t power off during the upgrade process.

14.1.12 Platform Access


Some models may not support this function.
This function is mainly used for connecting ECMS/NVMS. The setting steps are as follows.
Click StartSettingsNetworkIntegrationPlatform Access to go to the interface.

Platform Access
Set ―Access Type‖ as ―Platform Software‖ and select ―Enable‖ as shown below.

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Check the IP address and port of the transfer media server in the NVMS. The default
server port for auto report is 2009. If it is modified, please go to the transfer media interface to
check.
Enable the auto report in the NVMS when adding a new device. Then self-define device
ID and complete the remaining information of the device in the NVMS.
Enter the above-mentioned server address, port and report ID in the server interface. Then
click ―Apply‖ to save the settings. Now the NVMS system will automatically connect this
device.

14.1.13 UPnP Report Access


In this interface, you can also access the third-party platform by UPnP Report. Click
StartSettingsNetworkIntegrationUPnP Report. If this one is enabled, please enter the
server address, port and manufacturer ID.

14.1.14 ONVIF
The device supports ONVIF (Profile G/T/S) and the model name can be searched on ONVIF
official website. After the ONVIF is enabled, it can be searched and connected to the
third-party platform via ONVIF protocol.
Click StartSettingsNetworkIntegration ONVIF to enter the following interface.

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Note: when adding the device to the third-party platform with ONVIF protocol, please check
―Enable ONVIF‖ first and then enter the username and password created in the above interface.

14.1.15 Network Status


Click StartSettingsNetworkNetwork Status to view the network status or click on
the tool bar at the bottom of the live preview interface to view network status conveniently.
Click StartSettingsNetworkNetwork Status Detection. Enter the IP address and then
click ―Test‖ to check the network connection status (like network delay, packet loss).

14.2 Basic Configuration


14.2.1 Common Configuration
Click StartSettingsSystemBasicGeneral Settings to go to the following interface. Set
the device name, device No., language, video format and main output. Enable or disable wizard,
―Log In Automatically‖, ―Log Out Automatically‖ (if checked, you can set the wait time),
―App Live Self-Adaption‖ and ―Dwell Automatically‖ (if checked, you can set the wait time).
Click ―Apply‖ to save the settings.

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Device Name: The name of the device. It may display on the client end or CMS that help user
to recognize the device remotely.
Video Format: Two modes: PAL and NTSC. Select the video format according to the camera.
Main Output: Enable ―Fixed display resolution‖ and then select the main output as needed.
Note: You can set the resolutions of the main output and secondary output respectively if the
NVR has dual outputs. Refer to the picture as shown below.
Dwell Automatically: Switch automatically. Check it and set ―wait time‖.The system will
switch images automatically if it is not operated during the time you set.

14.2.2 Date and Time Configuration


Click StartSettingsSystemBasicDate and Time to go to the interface as shown below.
Set the system time, date format, time format and time zone of the NVR. The default time zone
is GMT+08 Beijing, Hong Kong, Shanghai, Taipei. If the selected time zone includes DST, the
DST of the time zone will be checked by default. Click ―Apply‖ to save the settings.
You can manually set the system time or synchronize system time with network through NTP.
Manual: select ―Manual‖ in the ―Synchronous‖ option and then click after the ―System
Time‖ option to set the system time.

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NTP: select ―NTP‖ in the ―Synchronous‖ option and then enter the NTP server.

14.2.3 Recorder OSD Settings


Click StartSettingsSystemBasicRecorder OSD settings to go to recorder OSD setting
interface. OSD name and icon can be enabled here.

14.2.4 PoE Power Management


Click StartSettingsSystemBasic SettingsPoE Power Management to go to the
following interface. This function is only available for the POE device.

In this interface, you can view the the current power consumption of the added POE
camera/panel. The PoE power supply of the PoE camera/panel can be enabled or disabled by
selecting ―ON‖ or ―OFF‖ as needed.

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14.3 Factory Default


Click StartSettingsSystemMaintenanceFactory Default to go to the following
interface. Please choose the item as needed.

Note: Restoring default parameters will not change time zone and video format, except that,
the password of the admin will be kept.

14.4 Device Software Upgrade


 Upgrade
You can click StartSettingsSystemInformationBasic to view MCU, kernel version and
firmware version and so on. Before upgrade, please get the upgrade file from your dealer.
The upgrade steps are as follows:
① Copy the upgrade software (.tar) into the USB storage device.
② Insert the USB storage device into the USB interface of the NVR.
③ Click StartSettingsSystemMaintenanceUpgrade to go to ―Upgrade‖ interface.
Select the USB device in ―Device Name‖ option and go to the path where the upgrade software
exists. Select the upgrade software and then click ―Upgrade‖. The system may automatically
restart during upgrading. Please wait for a while and do not power off the NVR during
upgrading.

Note: The file system of the USB mobile device which is used for upgrading, backing up and restoring
should be FAT32/NTFS format.

14.5 Backup and Restore


You can back up the configuration file of the NVR by exporting the file to other storage
devices; you can recover the configuration to other NVRs which are of the same model with

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the NVR by importing the configuration file to other NVRs for time saving.
Insert the USB storage device into the USB interface of the NVR and then click
StartSettingsSystemMaintenanceBackup and Restore to go to the interface.

 Backup
Select the USB device in ―Device Name‖ option; go to the path where you want to store the
configuration backup file and then click ―Backup‖; finally click ―OK‖ in the popup window.

 Recover
Select the USB device in ―Device Name‖ option; find the configuration backup file and then
click ―Recover‖; finally click ―OK‖ in the popup window.

14.6 Restart Automatically


You can set the automatic restart time for the NVR to maintain it regularly. Click
StartSettingsSystemMaintenanceAuto Maintenance to go to the interface as shown
below. Enable auto maintenance, set the interval days and point of time and then click ―Apply‖
to save the settings. The NVR will restart automatically at the pointed time every interval days.

14.7 View Log


Click StartSettingsSystemMaintenanceView Log to go to the log view interface.
Select the log main type, click to set start time and end time and then click ―Search‖.
The searched log files will be displayed in the list.

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Choose the log file in the list and then click ―Export‖ button to export the log file. Click
on the ―Content‖ title bar to pop up a menu list. Check contents in the menu list and then the
log list will show the checked log contents only. Click to play the video log.

14.8 View System Information


Click StartSettingsSystemInformation and then click the corresponding menu to view
the ―Basic‖, ―Camera Status‖, ―Alarm Status‖, ―Record Status‖, ―Network Status‖ and ―Disk‖
information of the system.

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15 Remote Surveillance
15.1 Mobile Client Surveillance
Enable NAT in the NVR. Refer to 14.1.8 NAT Configuration for details.
Download and install the mobile client ―SuperLive Plus‖ into the mobile device with the
Android or iOS system.
Run the mobile client, go to the ―Server List‖ interface to scan the QRCode of the NVR
(Go to StartSettingsNetworkNAT to view the QRCode of the NVR).

If you want to add the device to the account of the mobile APP, you must enable NAT2.0 and
enter the security code. Please refer to the mobile surveillance user manual for details.

15.2 Web LAN Access


Click StartSettingsNetworkTCP/IP to go to the ―TCP/IP‖ interface. Set the IP
address, subnet mask, gateway, preferred DNS and alternate DNS of the NVR.
Open a web browser on your computer, enter the IP address of the NVR in the address bar
and then press enter to go to the login interface as shown below. You can change the display
language on the top right corner of the login interface. Enter the username and password of the
NVR in the interface and then click ―Login‖ to go to the live preview interface.

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Notes: 1. Please make sure that the IP address of the NVR and the computer are both in the same
local network segment. For example, supposing that the IP address of the computer is
192.168.1.41, the IP address of the NVR shall be set to 192.168.1.XXX.
2. If the HTTP port of the NVR is not 80, but other number instead, you need to enter the IP
address plus port number in the address bar when accessing the NVR over network. For
example, the HTTP port is 81. You should enter http://192.168.1.42:81 in the address bar.

15.3 Web WAN Access


 NAT Access
Set the network of the NVR. Please refer to 14.1.1 TCP/IP Configuration for details.
Enable NAT and then set the NAT server address. Please refer to 14.1.8 NAT
Configuration for details.
Open a web browser on your computer, enter the NAT server address www.autonat.com in
the address bar and then press enter to go to the interface as shown below (download and install
the relative plug-in according to the tip if you access the NVR through NAT for the first time).

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Enter the serial number (click on the tool bar at the bottom of the live preview interface to
see the serial number of the NVR), user name (the user name of the NVR, admin by default)
and password of the NVR, select the display language on the top right corner of the interface
and then click ―Login‖ to go to the web client interface.

 PPPoE Access
Click StartSettingsNetworkPPPoE to go to the ―PPPoE‖ interface. Check ―Enable‖
in the ―PPPoE settings‖ and then enter the username and password you get from your ISP.
Click ―Apply‖ to save the settings.
Click StartSettingsNetworkNetwork Status to view the IP address of the NVR.
Open a web browser on your computer, enter the IP address of the NVR like
http://210.21.229.138 in the address bar and then press enter to go to the login interface. Enter
the username and password of the NVR in the interface and then click ―Login‖ to go to the live
preview interface.

 Router Access
Click StartSettingsNetworkTCP/IP to go to the ―TCP/IP‖ interface. Set the IP
address, subnet mask, gateway, preferred DNS and alternate DNS of the NVR.
Set the HTTP port (it is suggested to modify the HTTP port because the default HTTP port
80 might be taken up) and enable UPnP function in both the NVR and the router. If the UPnP
function is not available in the router, you need to forward the LAN IP address, HTTP port and
server port of the NVR to the router. Port mapping settings may be different in different routers,
so please refer to the user manual of the router for details.
Get the WAN IP address of the NVR from the router. Open a web browser on your
computer, enter the WAN IP address plus HTTP port like http://116.30.18.215:100 in the
address bar and then press enter to go to the login interface. Enter the username and password
of the NVR in the interface and then click ―Login‖ to go to the live preview interface.

Note: If the WAN IP address is a dynamic IP address, it is necessary for you to use the domain name to
access the NVR. Click StartSettingsNetworkDDNS to set DDNS (see 14.1.4 DDNS Configuration
for details). By using DDNS function you can use the domain name plus HTTP port like
http://sunshine.dvrdydns.com:100 to access the NVR via internet.

15.4 Web Remote Control


The NVR supports web client access with plug-in or without plug-in.
The supported browsers (green color) for remote access with the plug-in are as follows. The red
color versions are not supported.

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When you access the NVR through the above web browser for the first time, the browsers need
to download and install the relative components for normal preview and playback.
If the permission of the configuration modification are needed after the plug-in runs, please
allow it, or the interface cannot be displayed normally; if the relevant ports of plug-in (port
11563; port 12863; port 13863) are occupied, the system will tell you which program has
occupied the port. Please stop the occupied program.

The supported browsers (green color) for remote access without the plug-in are as follows. The
red color versions are not supported.

Please refer to the tips in the remote interfaces for details. The buttons and icons on the top
right corner of the remote interface are introduced as follows.
admin: the current login username.
Logout: click it to log out and return to the login interface.
Modify Password: click it to change the password of the current login user. Enter the current
password and then set a new password in the popup window. Click ―OK‖ to save the new
password.
Local Settings: click it to change the local settings. Set the snapshot number and click ―Browse‖
to set the snapshot path and record path as shown below. Click ―Apply‖ to save the settings.

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Here we take web client access with plug-in for example to introduce.

15.4.1 Remote Preview


Click ―Live Display‖ in the remote interface to go to the preview interface.
The preview interface consists of the four areas marked in the following picture.

 Start Preview
Select a window in the preview area and then click one online camera on the left panel to
preview the camera in the window. You can click in the tool bar to preview all the
cameras.

 Left Panel Introduction


Click on the left panel to hide the panel and click to show the panel. You can view
all the added cameras and groups on the left panel.

 View Camera
Click to view the cameras. You can view the number of all the added cameras and the
online cameras. For instance, the left number 3 in on the left panel stands for the
number of online cameras; the right number 4 stands for the number of all the added cameras.
Enter the camera name in the search box and then click to search the camera. Click
to refresh the camera list.

 View Group
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Click to view the groups. The up side of the left panel displays all the groups and the
down side displays all the cameras in the group.

 View Scheme
Click to view the scheme. All schemes can be shown in the left panel. Double click the
scheme name to invoke it quickly.

 Tool Bar Introduction

Button Meaning
Screen mode button.
Click it to enable/disable OSD.
Click it to show full screen. Right click on the full screen to exit full
screen.
Click ―All Main Stream‖ or ―All Sub Stream‖ to set the stream of all the
cameras.
Manual alarm button. Click it to pop up a window and then trigger and
clear the alarm-out in the window manually.
Click it to preview all the cameras.
Click it to close all the preview cameras.
Click it to start recording for all cameras to computer. Click to
stop recording.

Click it to start recording for all cameras to the NVR. Click to stop
recording.
Click it to enable talk with the NVR.

 Right Panel Introduction


Click on the right panel to show the panel and click to hide the panel.

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Operation panel introduction:

Button Meaning
Click it to snap.
Click it to start record to computer
Click it to start record to the NVR.
Click it to zoom in the image of the camera and then drag the mouse on the
camera image to view the hidden area.
Click it to zoom out the image of the camera.
Click it to start two-way talk.
The 3D zoom in function is designed for P.T.Z. Click it and then drag the
image to zoom in or zoom out the image; click the image on different areas
to view the image of the dome omni-directionally.
Click it to close the preview camera.
Click it to display original size
Click it to enable audio and then drag the slider bar to adjust the volume.
You can listen to the camera audio by enabling audio.

Click one camera window in the preview area and then click to set the camera’s live
preview stream and record stream to main stream in manual record mode; click to
set the camera’s live preview stream and record stream to sub stream. In sub stream tab, set the
resolution, FPS and bitrate and then click ―Apply‖ to save the settings.

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PTZ panel introduction:

Button Meaning

Click / / / / / / /
to rotate the dome; click to stop rotating the dome.

Drag the slider to adjust the rotating speed of dome.


Click / to zoom in/out camera image.
Click / to increase/ decrease the focal length.
Click / to increase/decrease the iris of the dome.
Click it to view the preset list and then click the button in the list to call
Preset the preset. Click to add a preset; click to save the preset
setting; click to delete the selected preset
Click it to view the cruise list. Click to add a cruise; click
Cruise
to play the cruise; click to stop cruise.
Click it to view the cruise group list. Click to add a cruise group;
Cruise Group
click to play the cruise group; click to stop cruise group.
Click it to view the trace list. Click to add a trace; click to
Trace
play the trace click to start record.

If the camera you added is motorized lens camera, click the lens control icon to adjust the lens.
If the camera you added is a fisheye camera, click the fisheye icon to set the relevant
parameters as needed.

15.4.2 Remote Playback


Click ―Playback‖ in the remote interface to go to the playback interface.
Check the record event types and cameras on the left panel. Set the record date on the
calendar beside the time scale.
Click to search the record data and then click or directly click the
time scale to play the record.
The operation of the playback time scale is similar to that of the time scale in the main program
of the NVR. Please refer to 8.2 Playback Interface Introduction for details.

Introduction of playback control buttons:

Button Meaning
Stop button.
Rewind button. Click it to play video backward.
Play button. Click it to play video forward.
Pause button.

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Button Meaning
Deceleration button. Click it to decrease the playing speed.
Acceleration button. Click it to increase the playing speed.
Previous frame button. It works only when the forward playing is paused in single screen
mode.
Next frame button. It works only when the forward playing is paused in single screen mode.
Click to step backward 30s and click to step forward 30s.
Backup start time button. Click the time scale and then click it to set the backup start time.
Backup end time button. Click the time scale and then click it to set the backup end time.
Backup button.
Backup tasks button. Click it to view the backup status.
Event list button. Click it to view the event record of manual/schedule/sensor/motion.

15.4.3 Remote Search and Backup


Click ―Search and Backup‖ in the remote interface to go to the backup interface. You can back
up the record by event or by time.

 By Event
Check the record type on the left side of the interface and then click to set the start time
and end time; check the cameras and then click on the right side to search the record (the
searched record data will be displayed in the list); check the record data in the list and then
click ―Backup‖ to backup the record.

 By Time
Click to set the start time and end time on the left side of the interface; check the
cameras and then click on the right side to backup the record.
Image Management: Click ―Image Management‖ to go to image management interface. The
system will display all the captured images automatically in the list. Click to delete the
image. Click to pop up the ―Export‖ window. Click to pop up the ―View Image‖
window. Click to export the image.

View Backup Status: Click ―Backup Status‖ to view the backup status. Click ―Pause‖ to pause;
click ―Resume‖ to continue the backup; click ―Delete‖ to delete the task.

15.4.4 Intelligent Analysis


This function is only available for the model with VCA (video content analysis) functions.
Click ―Intelligent Analysis‖ in the remote interface to configure smart search, statistics and
sample database. All of these settings are similar to that of the NVR. See the configurations of

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the NVR for details.

15.4.5 Application
The application of this system includes parking lot management, access control management,
face attendance, face check-in and so on. Note that face attendance and face check-in functions
are only available for some modes. All of these settings are similar to that of the NVR. See the
configurations of the NVR for details.

15.4.6 Remote Configuration


Click ―Function Panel‖ in the remote interface and then configure the camera, record, alarm,
disk, network, account and authority and system of the NVR remotely. All of these settings are
similar to that of the NVR. See the configurations of the NVR for details.

 Jumping to IPC Web Client


Except the IPC access with RTSP protocol, the IPC can be directly jumped from the NVR web
client to the IPC web client by clicking in the above-mentioned interface.
1. Please login the Web Client of NVR (See 14.2 Web LAN Access or 14.3 Web WAN Access
for details).
2. Click Function PanelCameraEdit Camera to go to the following interface.

3. Select the camera and click to log in the web client of the camera. Then you can set
the parameters of the camera as needed.

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Appendix A FAQ
Q1. Why can’t I find the HDD?
a. Please check the power and SATA data cables of the HDD to make sure they are well
connected.
b. For some NVRs with the 1U or small 1U case, the power of the adapter may be not
enough for operating them. Please use the power adaptor supplied along with the NVR.
c. Please make sure the HDDs are compatible with the NVR. See Appendix C Compatible
Device List for details.
d. The HDD could have gone bad.

Q2. Why are there no images output in some or all of the camera windows?
a. Please make sure the resolutions of the cameras are supported by the NVR.
b. Please make sure the network cables of the IP camera and NVR are both connected
properly and the network parameters are set correctly.
c. Please make sure the network and the switch both work normally.

Q3. The screen has no output after booting the NVR normally.
a. Please make sure the screen, HDMI or VGA cables are good and well connected.
b. Please make sure the screen supports the resolution of 1280*1024, 1920*1080 or
3840*2160 (4K*2K). The NVR cannot self-adapt to the screen of which the resolution is lower
than 1280*1024, and then the screen will remind you that the screen resolution is not supported
by the NVR or just have no display. Please change a screen at 1280*1024, 1920*1080 or
3840*2160 resolution before booting the NVR.

Q4. Forget the passwords?


a. The password for admin can be reset through ―Edit Security Question‖ function.
Click ―Edit Security Question‖ in the login window and then enter the corresponding answer of
the selected question in the popup window. After you correctly answer all questions, you can
reset the password for admin. If you forget the answer of the question, this way will be invalid,
please contact your dealer for help.
b. The passwords of other users can be reset by admin, please refer to 13.1.2 Edit User for
details.

Q5. The NVR cannot add up to the maximum number of IP cameras?


Take the 16 CH NVR as an example. Some 16 CH NVR support a maximum of 120Mbps
bandwidth input (please take the real device for standard). Refer to the picture below. The
remaining bandwidth should be larger than the bandwidth of the IP camera you want to add, or
you would fail to add the IP camera. You should lower the added cameras’ bitrate to release the
bandwidth. It is recommended to add cameras by ―Quickly Add‖ for batch adding.

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Q6. The IP camera which connects to the PoE port of the NVR cannot be displayed
automatically in the camera list, why?
a. Please check whether the resource of the PoE port is occupied by another IP camera that is
added through network.
 Take the 16 CH NVR with 8 PoE ports as an example. The resource distribution of the 16
CH IP cameras is shown in the picture below.

When you add IP cameras through network, the IP cameras will occupy the resource from CH1,
CH2, CH3, CH4… by the adding sequence; if you directly connect the IP cameras to the PoE
ports of the NVR, the IP cameras will occupy the resource from CH9 to CH16 according to the
number of the PoE port each IP camera is connecting to.
Supposing that 12 CH IP cameras have been added to the NVR through network and no IP
camera has been directly connected to the PoE port. The 12 CH IP cameras occupy the 8
network resources from CH1 to CH8 and 4 PoE resources from CH9 to CH12 which are
supposed to be occupied by connecting the IP cameras directly. In this situation, if you directly
connect one IP camera to PoE5, PoE6, PoE7 or PoE8, the IP camera will be displayed in the
camera list automatically; if you connect it to PoE1, PoE2, PoE3 or PoE4, it won’t be displayed
in the camera list by showing resource conflict; if you just need to connect it to PoE1, PoE2,
PoE3 or PoE4, you should first delete the IP camera which occupies the PoE port resource and
then reconnect it to the PoE port.
 Take the 8 CH NVR with 8 PoE ports as another example. The resource distribution of the
8 CH IP cameras is shown in the picture below and the adding rules of the IP cameras are
similar to the rules mentioned in the above. Please refer to the above for details.

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b. Please make sure that the internal Ethernet port and the IP camera which directly connects
to the PoE port through ONVIF protocol are in the same network segment.
The internal Ethernet port and the IP camera which directly connects to the PoE port through
ONVIF protocol should be in the same network segment, or you will fail to add the IP camera.
Log in the IP camera’s web client and then enable DHCP (obtain an IP address automatically);
or manually change the IP address of the IP camera to make it in the same network segment
with the internal Ethernet port.
c. Check whether the number of the added IP camera is the maximum.
If the number of the added IP camera is the maximum, the system will show you the message
that the IP camera number is beyond the maximum when you directly connect another IP
camera to the available PoE port and thus you will fail to add the IP camera.

Q7. The IP camera which directly connects to the PoE port of the NVR through ONVIF
protocol is shown in the camera list, but there is no image output, why?
Please make sure the username and password of the IP camera are correct. The IP camera’s
username and password can be modified through the two ways mentioned as below.
① Click ―Edit Camera‖ in the Camera module of the setup panel to go to the interface as
shown below. Click to modify the username and password of the IP camera (enter the
correct username and password of the IP camera in the popup window and then click ―OK‖).

② Go to the live preview interface and then click in the preview window of the IP
camera to edit the IP camera’s username and password.

Q8. The system cannot record, why?


a. Make sure the HDD was formatted prior to use.

b. The record schedule has not been set in customization mode. Please refer to 7.1.2

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Schedule Settings for details.


c. Maybe HDD is full and thus the NVR is not able to record. Check HDD information from
Disk Management and if required, please enable the recycle function (please see 7.1.3
Advanced Configuration for details).
d. There is no disk but cameras in the disk group, so please add at least one disk to the group.
Refer to 7.4.2 Storage Mode Configuration for details.
e. The HDD could have gone bad. Please change another one.

Q9. Fail to access the NVR remotely through IE.


a. Please make sure the IE version is IE8 or above.
b. Please check whether the PC has enabled the firewall or installed the antivirus software.
Please try to access the NVR again after you disable the firewall and stop the antivirus
software.
c. Allow & block list may have been set in Account and Authority setting. The PC of which
the IP address is in the black list or out of the white list cannot access the NVR remotely.

Q10. ActiveX control cannot be downloaded. What can I do?


a. IE browser blocks ActiveX control. Please do setup as per the steps mentioned below.
① Open IE browser. Click Internet Options.

② Select SecurityCustom Level. Refer to Fig 10-1.


③ Enable all the sub options under ―ActiveX controls and plug-ins‖. Refer to Fig 10-2.
④ Then click ―OK‖ to finish setup.

b. Other plug-ins or anti-virus may block ActiveX. Please disable or do the required settings.

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Fig 10-1 Fig 10-2

Q11. How to play the backup file?


a. Recorded video backed up by NVR: insert the USB device in which the recorded video
backup files is saved to the USB interface of the PC and then open the USB device path. The
recorded video can be backed up in the private format and AVI format by NVR.
 If you select the private format when backing up recorded video by NVR, a RPAS
compression package will be backed up to the USB device automatically along with the
recorded video data. Uncompress the ―RPAS.zip‖ and then click ―RPAS.exe‖ to set up RPAS.
After the setup is completed, open RPAS player and then click ―Open Folder‖ in the middle of
the interface to select the record data. Refer to Fig 11-1.

Select camera in the resource tree on the left side of the interface to play the camera record.
Click on the tool bar under the camera image to enable audio. Refer to Fig 11-2.

Note: The record will not have audio output if you disable the audio when recording by NVR. Please
see 7.1.1 Mode Configuration and 7.2 Encode Parameters Settings for details.

 If you select the AVI format when backing up recorded video by NVR, the recorded video
backup data can be played by the video player which supports this format.
b. Recorded video backed up through web. The recorded video can only be backed up with
AVI format through web. The recorded video can be backed up to PC and played by the video
player which supports this format.

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Fig 11-1

Fig 11-2

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Q12. HTTPs service cannot work normally after directly installing the signed certificate.
a. When importing the certificate, the private key is not attached to the certificate.
b. When importing the certificate, the private key is attached to the certificate, but it is
encrypted. At present, the NVR doesn’t support the certificate with the encrypted private
key.

Q13. You are prompted with the unsafe statements/tips when using HTTPs service.
a. Please make sure your certificate is trusted.
b. Make sure whether the Common Name (domain information) of the certificate matches
with the domain name of the visiting website.
c. Whether the certificate is within the period of validity.

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Appendix B Calculate Recording Capacity


The recording capacity is mainly up to the record resolution, record stream and bitrate.
Different image quality parameters decide different disk capacity occupation in equal times.
The bigger the record resolution, record stream and record bitrate is, the more disk capacity is
taken up in equal times. The calculation format of recording capacity is shown as below.

Recording Capacity(MB) = Bitrate(Kbps) ÷1024 ÷ 8 × 3600 × Recording hours per day ×


Record Storage Days × channel numbers
3600 means record for an hour(1TB=1024GB 1GB=1024MB 1MB=1024KB 1Byte=8bit).

Record Bitrate Used Space Used Space


(Kbps) (MB/H) (MB/D)
10240 4500 108000
8192 3600 86400
6144 2700 64800
4096 1800 43200
3072 1350 32400
2048 900 21600
1024 450 10800
768 337.5 8100
512 225 5400
384 168.75 4050
256 112.5 2700

The table below shows the recording capacity requirements for record storage in 30 days.

Record Bitrate Recording Capacity(TB)


(Kbps) 1CH 4CH 8CH 16CH 32CH 64CH
10240 3.09 12.36 24.72 49.44 98.88 197.76
8192 2.48 9.89 19.78 39.56 79.11 158.21
6144 1.86 7.42 14.84 29.67 59.33 118.66
4096 1.24 4.95 9.89 19.78 39.56 79.11
3072 0.93 3.71 7.42 14.84 29.67 59.33
2048 0.62 2.48 4.95 9.89 19.78 39.56
1024 0.31 1.24 2.48 4.95 9.89 19.78
768 0.24 0.93 1.86 3.71 7.42 14.84
512 0.16 0.62 1.24 2.48 4.95 9.89
384 0.12 0.47 0.93 1.86 3.71 7.42
256 0.08 0.31 0.62 1.24 2.48 4.95

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For instance, there is a 32CH NVR recording 24 hours per day and the record stores for 30
days. The NVR adopts dual stream recording. The main stream is 4096Kbps and the sub stream
is 1024Kbps, then the total recording capacity is 49.45TB (39.56TB + 9.89TB). Considering
the format loss of the disk is about 10%, the required disk capacity will be 55TB (49.45TB
÷(1-10%)).

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Appendix C Compatible Device List


Compatible HDD list

Brand and Series Capacity


Barracuda Series 500GB /1TB /2TB /3TB
Seagate SV35 Series (recommended) 1TB /2TB /3TB
1TB /2TB /3TB /4TB
Surveillance HDD Series (recommended)
/6TB/8TB/10TB
Blue Series 500GB /1TB
Western Digital Green Series 2TB /3TB /4TB
Purple Series 1TB /2TB /3TB /4TB
(recommended) /6TB/8TB/10TB

Compatible USB mobile device

Brand Capacity
SSK 2GB
Netac 4GB
Kingston 2GB/8GB/16GB/32GB
Aigo 2GB
Smatter vider 1GB
SanDisk 4GB/8GB/16GB/32GB

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Appendix D Communication Port List

Port Protocol(TCP/UDP) Descriptions

Description: HTTP communication port. It is opened by default and used to


access the WEB client.
80 TCP
Authentication: Username and password
Encryption: NO
Description: HTTPs communication port. It is opened by default and used to
access the WEB client.
443 TCP
Authentication: Username and password
Encryption: TLS
Description: RTSP communication port. It is closed by default. After
enabling RTSP function, this port will be opened and used to transfer audio
554 TCP and video stream.
Authentication: Username and password (Digest)
Encryption: NO
Description: Private communication port. It is opened by default and used to
transfer audio and video stream.
6036 TCP
Authentication: Username and password (Digest)
Encryption: AES
Description: This port is opened by default which is mainly used to receive
the information sent by the POS terminal or printer. The information will be
overlaid on the image of the IPC you have configured in previewing or
9036 TCP
recording mode.
Authentication: NO
Encryption: NO
Description: This port is opened by default which is mainly used to receive
the request sent by other UPnP devices and communicate with other UPNP
41952 TCP devices.
Authentication: NO
Encryption: NO
Description: This port is closed by default. After the UPnP function is
enabled, this port is enabled too. It is mainly used to receive the request sent
41953 TCP by other UPnP devices and communicate with other UPNP devices.
Authentication: NO
Encryption: NO
Description: This port is opened by default which is used to enable, find and
run SSDP. Additionally, it is also used to listen to and receive the multicast
1900 UDP packets from other online UPnP devices.
Authentication: NO
Encryption: NO

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Appendix E Personal Data Collection Description


There are five functions concerning the personal data collection under the network modules of the
device, including PPPoE, DDNS, E-mail, 802.1x and FTP. In the device, these functions are used by
the client-end of the device to communicate with the server of the customer’s company (or service
supplier). As the client-end, our device needs to keep the authentication credentials (username and
password) used to connect the server. These credentials can be configured through the Web client of
the device and then sent to the device. The process of the data transmission and storage are as
follows.

Personal Data
Function Transmission Type Storage Type Authentication
Type
Username,
PPPoE TLS+AES256(password) Password AES256 Username/Password
Password
Username,
DDNS TLS+AES256(password) Password AES256 Username/Password
Password
Password AES256
Username, The E-mail address
E-mail Password, TLS+AES256(password) will be desensitized Username/Password
E-mail address before it is displayed
on the page.
Username,
802.1x TLS+AES256(password) Password AES256 Username/Password
Password
Username,
FTP TLS+AES256(password) Password AES256 Username/Password
Password

Statement:
Except for service authentication when communicating with the server, we will never share these personal data stored on
the device to the third-party or use them by ourselves without the client’s authorization.
The log will record the operator's operation steps and change records, but will not contain any information about the
collected personal data.

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Appendix F Default Account List

Username Default Descriptions


Password
Purpose log onto the device and its clients
Description When you log in for the first time, a wizard will be displayed. You must
set the password, or you cannot access the device.

admin NO

Purpose Test via serial port


Description The default password of ―root‖ is null. It doesn’t mean you can log in the
root NO
device without password. You must set the password of ―admin‖ in the
above-mentioned interface first. Then you can log in by using ―root‖.

Statement:
Remote testing/debugging doesn’t support for the device (Telnet/SSH unavailable). When an error occurs, the customer
needs to send the device back to our company and tell us the password of ―admin‖ used to log in the device and web
client. Then the corresponding technician of our company will log in the serial port to find the problem. Without the
customer’s identity verification information and the customer’s authentication, we cannot log in and do not have
permission to log into the device.

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Appendix G Command List

Command Function Command Contents


Type

add-shell addgroup adduser arp ash awk basename blkid blockdev btools busybox cat
chat chmod chpst cmp cp cut date dd delgroup deluser depmod devmem df diff dmesg
dnsdomainname dos2unix du echo ed egrep eject env envdir envuidgid expr fbset fgrep
find free fsck.vfat fsync getty grep groups halt head hexdump hiddrs himc himd himd.l
himm hostname hwclock i2c_read i2c_write id ifconfig ifstat init insmod iostat ip
Hilinux
Operating ipaddr iplink iproute iprule iptables iptunnel kill killall killall5 ln login logname ls
Operating
lsmod lsof lspci lsusb lzcat lzma md5sum mdev mkdir mkfifo mknod modinfo
Command System
modprobe mount mountpoint mv netstat nice passwd pidof ping ping6 pmap poweroff
Command
pppd pppoe printf ps pstree pwd readlink reboot remove-shell renice
restoreCFG_N9000.sh rm rmdir rmmod route sed setsid setuidgid sh shutdown_os.sh
sleep softlimit stat stty sync tail tar test time top touch tty ubiattach ubidetach udevadm
udevd udhcpc umount uname unix2dos unlzma uptime usleep vconfig vi watch wc
xargs yes

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