NVR User Manual (1.4.8)
NVR User Manual (1.4.8)
Please read this manual carefully before operating the unit and keep it for further reference
Notes
Please read this user manual carefully to ensure that you can use the device correctly and
safely.
There may be several technically incorrect places or printing errors in this manual. The
updates will be added into the new version of this manual. The contents of this manual are
subject to change without notice.
This device should be operated only from the type of power source indicated on the
marking label. The voltage of the power must be verified before using the same. Kindly
remove the cables from the power source if the device is not to be used for a long period of
time.
Do not install this device near any heat sources such as radiators, heat registers, stoves or
other devices that produce heat.
Do not install this device near water. Clean only with a dry cloth.
Do not block any ventilation openings and ensure proper ventilation around the machine.
Do not power off the device at normal recording condition.
This machine is for indoor use only. Do not expose the machine in rain or moist
environment. In case any solid or liquid get inside the machine’s case, please turn off the
device immediately and get it checked by a qualified technician.
Do not try to repair the device by yourself without technical aid or approval.
In this manual, the trademarks, product names, service names, company names, products
that are not owned by our company are the properties of their respective owners.
It is recommended to back up and clear the personal data stored in the device before the
device is returned to us for repair or replacement except those data that are essential for
purposes of repair or replacement. The device will be restored to the default factory settings
and all personal data will be cleared after repair or replacement. Our company ensures that the
customer’s data is not made available to third parties if the device is exchanged.
This manual is suitable for many models. All examples and pictures used in the manual are
from one of the models for reference purpose.
The local language versions of this manual will be provided to users in the corresponding
regions and countries.
Disclaimer
With regard to the product with internet access, the use of product shall be wholly at your
own risks. Our company shall be irresponsible for abnormal operation, privacy leakage or other
damages resulting from cyber attack, hacker attack, virus inspection, or other internet security
risks; however, our company will provide timely technical support if necessary.
Surveillance laws vary from country to country. Check all laws in your local region before
using this product for surveillance purposes. We shall not take the responsibility for any
consequences resulting from illegal operations. In the event of any conflicts between this
manual and the applicable law, the later prevails.
The storage of the personal data depends on the capacity of the storage devices the users
use and all data stored in the device shall be handled by themselves. Our company shall not be
responsible for the data loss.
Cybersecurity Recommendations
Use a strong password. At least 8 characters or a combination of characters, numbers, and
upper and lower case letters should be used in your password.
Set the password expiration time and regularly change the passwords of your devices to
ensure that only authorized users can access the system. (recommended time is 90 days).
The system will automatically check the latest firmware version once a day. Once the
latest version is checked, you’d better update it to ensure the system is current with the latest
security patches and fixes.
It is recommended to change the service default ports (like HTTP-80, HTTPS-443, etc.) to
reduce the risk of outsiders being able to access.
It is recommended to set the firewall of your router. But note that some important ports
cannot be closed (like HTTP port, HTTPS port, Data Port).
It is not recommended to expose the device to the public network. When it is necessary to
be exposed to the public network, please set the external hardware firewall and the
corresponding firewall policy.
It is not recommended to use the v1 and v2 functions of SNMP.
In order to enhance the security of WEB client access, please create a TLS certificate to
enable HTTPS.
Use black and white list to filter the IP address. This will prevent everyone, except those
specified IP addresses from accessing the system.
If you add multiple users, please limit functions of guest accounts.
If you enable UPnP, it will automatically try to forward ports in your router or modem. It
is really very convenient for users, but this will increase the risk of data leakage when the
system automatically forwards ports. Disabling UPnP is recommended when the function is not
used in real applications.
Check the log. If you want to know whether your device has been accessed by
unauthorized users or not, you can check the log. The system log will show you which IP
addresses were used to log in your system and what was accessed.
Regulatory Information
FCC Information
Please take attention that changes or modification not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
1. FCC compliance
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy, and if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
2. FCC conditions:
This device complies with part 15 of the FCC Rules. Operation of this product is subject
the following two conditions:
This device may not cause harmful interface.
This device must accept any interference received, including interference that may cause
undesired operation.
CE Information
The products have been manufactured to comply with the following directives.
EMC Directive 2014/30/EU
RoHS
The products have been designed and manufactured in accordance with Directive EU RoHS
Directive 2011/65/EU and its amendment Directive EU 2015/863 on the restriction of the use
of certain hazardous substances in electrical and electronic equipment.
2012/19/EU (WEEE directive): The Directive on waste electrical and electronic
equipment (WEEE Directive). To improve the environmental management of WEEE,
the improvement of collection, treatment and recycling of electronics at the end of
their life is essential. Therefore, the product marked with this symbol must be
disposed of in a responsible manner.
Directive 94/62/EC: The Directive aims at the management of packaging and packaging waste
and environmental protection. The packaging and packaging waste of the product in this
manual refers to must be disposed of at designated collection points for proper recycling and
environmental protection.
Table of Contents
1 Introduction ................................................................................................................... 1
1.1 Summary ....................................................................................................................... 1
1.2 Features ......................................................................................................................... 1
1.3 Front Panel Descriptions ............................................................................................... 5
1.4 Rear Panel Descriptions ................................................................................................ 6
1.5 Connections................................................................................................................... 9
2 Basic Operation Guide ................................................................................................ 12
2.1 Startup & Shutdown .................................................................................................... 12
2.1.1 Startup .............................................................................................................. 12
2.1.2 Shutdown.......................................................................................................... 12
2.2 Remote Controller ....................................................................................................... 12
2.3 Mouse Control............................................................................................................. 14
2.4 Text-input Instruction .................................................................................................. 15
2.5 Common Button Operation ......................................................................................... 15
3 Wizard & Main Interface ........................................................................................... 17
3.1 Startup Wizard............................................................................................................. 17
3.2 Main Interface ............................................................................................................. 24
3.2.1 Main Interface Introduction .............................................................................. 24
3.2.2 Setup Panel ....................................................................................................... 26
3.2.3 Main Functions................................................................................................. 28
4 Camera Management .................................................................................................. 29
4.1 Add/Edit Camera ......................................................................................................... 29
4.1.1 Add Camera ...................................................................................................... 29
4.1.2 Edit Camera ...................................................................................................... 31
4.2 Add/Edit Camera Group .............................................................................................. 33
4.2.1 Add Camera Group........................................................................................... 33
4.2.2 Edit Camera Group........................................................................................... 34
4.2.3 IP Planning ....................................................................................................... 34
5 Live View Introduction ............................................................................................... 35
5.1 Live View Interface Introduction ................................................................................ 35
5.2 View Mode .................................................................................................................. 36
5.2.1 Preview by Display Mode ................................................................................ 36
5.2.2 Quick Sequence View....................................................................................... 39
5.2.3 Camera Group View in Sequence ..................................................................... 39
5.2.4 Scheme View in Sequence ................................................................................ 40
5.3 POS Settings ............................................................................................................... 42
5.4 Preview Image Configuration ..................................................................................... 45
5.4.1 OSD Settings .................................................................................................... 45
5.4.2 Image Settings .................................................................................................. 46
5.4.3 Mask Settings ................................................................................................... 47
5.4.4 Fisheye Settings................................................................................................ 47
5.4.5 Image Adjustment ............................................................................................ 48
6 PTZ ............................................................................................................................... 51
Table of Contents NVR User Manual
1 Introduction
1.1 Summary
Based on the most advanced SOC technology and embedded system in the field, this series of
the NVR adopt the new designed human interface and support the smart management of the IP
camera and the record search of slice. This series of the NVR which are powerful and easy to
use are provided with excellent image quality and stable system. They are centralized
monitoring management products with high performance and high quality specially designed
for network video monitoring field.
This series of the NVR can be widely used to security system of banks at home and abroad,
schools, intelligent mansions, traffic, environmental protection, supermarkets, petrol service
stations, residential quarters and factories and so on.
1.2 Features
Basic Functions
Support network device access including IP camera/dome and Onvif IP cameras
Some NVRs support the H.265S/H.265+/ H.265 and H.264S/H.264+/ H.264 IP cameras
Support standard ONVIF protocol
Support dual stream recording of each camera
Support IP cameras to be added quickly or manually
Support collective or individual configuration of the cameras’ OSD, video parameters,
mask, motion and so on
Support IPC’s multiple smart detection access and linkage, such as scene change, video
color cast detection, video blur detection, intrusion detection (region entrance/exiting detection),
target counting, abandoned object detection, missing object detection, crowd density detection,
face detection, license plate detection, smart tracking, fire detection, temperature detection,
video metadata, etc.
Support playback and backup
Support multiple user permission groups including Administrator, Advanced and Ordinary
which are the default permission groups of the system
Support multiple users to be created, multiple web clients login by using one username at
the same time and the user’s permission control to be enabled or disabled
Support multiple web clients login at the same time (depending on models)
Support binding NVR to the account of the mobile APP
Support parking lot management
Live View
Support 4K×2K/1920×1080/1280×1024 HDMI and 1920×1080/1280×1024 VGA high
definition synchronous display
Support multi-screen modes such as 1/4/6/8/9/13/16/25/36
Some models support face capture view, face match view, license plate recognition view,
human/motor vehicle /non-motor vehicle view
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Support 50,000 license plate register (some models only support 1,000 license plate
register)
Support license plate detection, match and search
Support vehicle information statistics
Support license plate match alarm
Application
Support parking lot management
Support access control management
Support face attendance and face check in (depending on models)
Network Functions
Support TCP/IP and PPPoE, DHCP, DNS, DDNS, UPnP, NTP, SMTP protocol and so on
Support black and white list function and the IP address/IP segment/MAC address can be
allowed or blocked.
Support multiple browsers including IE8/9/10/11, Firefox, Opera, Chrome (available only
for the versions lower than 45) and Safari in MAC system
Support remote achievement, configuration, import and export of the NVR parameters and
other system maintenance operations including remote upgrading and system restart
Support remote camera configuration of the NVR including video parameters, image
quality and so on
Support remote searching, playback and backup of the NVR
Support manual alarm to be triggered and cleared remotely
The auto-focusing camera can be adjusted through web client (support zoom in/out, but
one key focus is not currently supported)
Support NVMS or other platform management software to access the NVR and manage it
Support NAT function and QRCode scanning by mobile phones and tablets
Support mobile surveillance by phones or tablets with iOS or Android OS
If one camera recording is enabled or disabled manually through web client, it will be
simultaneously enabled or disabled in the NVR
Support direct jumping from NVR web client to IPC web client
The installation mode and display mode of the fisheye camera can be set via Web client
Other Functions
The NVR can be controlled and operated by the buttons on the front panel, the remote
controller and the mouse
Setting interfaces can be switched to one another conveniently by clicking the main menus
on the top of the setting interfaces
Support NVR information viewing including basic, camera status, alarm status, record
status, network status, disk and backup status
Support factory restoring, import and export of the system configuration, log view and
export and local upgrading by USB mobile device
Support auto recognition of the displayer’s resolution
You can click the right mouse button at any interface to go back to the upper interface
You can click the middle mouse button at any interface to go to the live view interface
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The display language and video format of the NVR will not be changed and the system
logs will be reserved if you reset the NVR to factory default
Press and hold the right mouse button for 5 seconds in any interface to switch the output
cyclically.
Name Descriptions
REC When recording, the light is blue
Net When access to network , the light is blue
Power Power indicator, when connection , the light is blue
Fn No function temporarily
Type II:
Name Descriptions
Power Power Indicator, when connected, the light is blue
HDD The light turns blue when reading/writing HDD
Net The light turns blue when it is able to access the network
Backup The light turns blue when backing up files and data
Play The light turns blue when playing video
REC Power Indicator, when connected, the light is blue
AUDIO /+ 1. Adjust audio 2. Increase the value in setup
P.T.Z / - 1. Enter PTZ mode 2. Decrease the value in setup
MENU Enter Menu in live
INFO Check the information of the device
BACKUP Enter backup mode in live
SEARCH Enter search mode in live
Exit Exit the current interface
Manually record
Play/Pause
Speed down
Speed up
1-9 Input digital number and select camera
0/-- Input number 0, the number above 10
Direction Key Change direction
Multi-Screen Switch Change the screen mode
Enter Confirm selection
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Name Descriptions
To connect external USB device like USB mouse or USB
USB
flash
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1.5 Connections
Video Connections
Video Output: Supports VGA/HDMI video output. You can connect to monitor through these
video output interfaces simultaneously or independently.
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Audio Connections
Audio Input: Connect to microphone, pickup, etc.
Audio Output: Connect to headphone, sound box or other audio output devices.
Alarm Connections
Some models may not support this function. Take 16 CH alarm inputs and 1 CH alarm output
for example.
Alarm Input:
Alarm IN 1~16 are 16 CH alarm input interfaces. There are no type requirements for sensors.
NO type and NC type are both available.
The way to connect sensor and the device is as shown below:
The alarm input is an open/closed relay. If the input is not an open/closed relay, please refer to
the following connection diagram:
Alarm Output:
The way to connect alarm output device:
Pull out the green terminal blocks and loosen the screws in the alarm-out port. Then insert the
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signal wires of the alarm output devices into the port of NO and COM separately. Finally,
tighten the screws. Provided that the external alarm output devices need power supply, you can
connect the power supply as per the following figures.
RS485 Connection
There are two types of RS485 interfaces:
Type 1 Type 2
Type 1: The P/Z interfaces are unavailable temporarily. K/B interfaces are used to connect
keyboard.
Type 2: The RS485 interfaces are used to connect keyboard. A is TX+; B is TX-.
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2.1.1 Startup
Connect the output display device to the VGA/HDMI interface of the NVR.
Connect with the mouse and power. The device will boot and the power LED would turn
blue.
After you read the privacy statement, a WIZARD window will pop up (you should select
the display language the first time you use the NVR). Refer to 3.1 Startup Wizard for details.
2.1.2 Shutdown
You can power off the device by using remote controller or mouse.
By remote controller:
Press the Power button. This will take you to a shutdown window. The unit will power off
after a while by clicking the ―OK‖ button.
Disconnect the power.
By mouse:
Click StartShutdown to pop up the Shutdown window. Select ―Shutdown‖ in the
window. The unit will power off after a while by clicking the ―OK‖ button and verifying the
username and password.
Disconnect the power according to the prompt shown on the screen.
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Type I:
Button Function
Power Button Switch off—to stop the device
Record Button To start recording
-/-- /0-9 Input number or choose camera
Fn1 Button Unavailable temporarily
Multi Button To choose multi screen display mode
Next Button To switch camera
SEQ To go to sequence view mode
Audio To enable audio output in live mode
SPOT No function temporarily
Direction button To move cursor in setup or pan/title PTZ
Enter Button To confirm the choice or setup
Menu Button To go to the main menu
Exit Button To exit the current interface
Focus/IRIS/Zoom/PTZ To control PTZ camera
Preset Button To enter into preset setting in PTZ mode
Cruise Button To go to cruise setting in PTZ mode
Track Button No track function temporarily
Wiper Button No function temporarily
Light Button No function temporarily
Clear Button No function temporarily
Fn2 Button No function temporarily
Info Button Get information about the device
To control playback. Play(Pause)/Stop/Previous
Frame/Next Frame/Speed Down/Speed Up
Snap Button To take snapshots manually
Search Button To go to the search and backup interface
Cut Button No function temporarily
Backup Button To go to the search and backup interface
Zoom Button To zoom in the images
PIP Button No function temporarily
Calling login box: After the device starts successfully, the login box will appear by pressing
the ―Menu‖ or ―Enter‖ button.
Password input: Move to the password edition box by pressing and then
press the digital numbers to enter the password; press ―Exit‖ to delete the input digital number;
But the ―digital number + letter‖ password cannot be input by the remote controller. You need
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to input by mouse-click.
Playback control: Press to enter the playback interface. Press or to speed
down or up the recorded video; press ―Next‖ to switch the playback camera (channel); press
―Multi‖ to switch the screen display mode; press to stop playing; press to pause;
after the playback pauses, press / to play the previous or next frame.
PTZ control: Select the PTZ camera through the direction buttons and then press the ―PTZ‖
button to go to the PTZ control mode. Press the direction buttons to move the PTZ camera;
press ―Preset‖+ ―digital number‖ (eg. 3) to call preset 3; press ―Cruise‖ + ―digital number‖
(eg.1) to call cruise 1. Note that the corresponding preset and cruise must be set by mouse-click
in advance, or they cannot be called.
Type II:
Button Function
REC Record manually
Search To enter the search and backup interface
MEUN To enter the main menu
Exit To exit the current interface
ENTER To confirm the choice or setup
Direction button To move cursor in setup
ZOOM To zoom in
PIP No function temporarily
To control playback. Play(Pause)/Next Frame/Speed
Up/Stop/Previous Frame/Speed Down
Multi To choose multi screen display mode
Next To switch camera
SEQ To go to sequence view mode
INFO Get information about the device
In the live display & playback interface, if the interfaces display in full screen, move the mouse
to the bottom of the interface to pop up a tool bar. The tool bar will disappear automatically
after you move the mouse away from it for some time; move the mouse to the right side of the
interface to pop up a panel and the panel will disappear automatically after you move the
mouse away from it.
Note: Mouse is the default tool for all operations unless an exception as indicated.
The system includes two input boxes. Refer to the above pictures. The left box is the number
input box and the right box is the input box which provides inputs of numbers, letters and
punctuation characters. The introductions of keys on the input boxes are shown below.
Button Meaning
Click it to show the menu list.
Click it to change the sequence of the list.
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Wizard & Main Interface NVR User Manual
③ System Login. Set your own password when you use the wizard for the first time (the
default username of the system is admin); select the login username and enter the
corresponding password next time.
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Enable pattern lock and click ―Edit‖ to set the pattern lock.
Click ―Next‖ to set questions and answers for password security of admin. If you forget the
password, please refer to Q4 in Appendix A FAQ for details.
Click ―Next‖ to continue.
④ Disk Settings. You can view the disk number, disk capacity of the NVR and serial number,
R&W status of the disk. Click ―Format‖ to format the disk. Click ―Next‖ to continue. Then
click ―Wizard Setup‖.
⑤ Network Settings. Check ―Obtain an IP address automatically‖ and ―Obtain DNS
automatically‖ to get the IP address and DNS automatically (the DHCP function of the router
in the same LAN should also be enabled), or manually enter them. Enter the HTTP port,
HTTPS port and Server port (please see 14.1.2 Port Configuration for details). Click ―Next‖ to
continue.
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Note:
If you use the NVR with the PoE network ports, the online state of the internal Ethernet
port will be shown on the interface. Refer to the picture below. Please refer to 14.1.1 TCP/IP
Configuration for detail introduction of the internal Ethernet port.
If the NVR has two network ports or above, you can select TOE (depending on models) as
needed. Select the work pattern: Network Fault Tolerance and Multiple Address Setting are
available. Refer to the pictures below. Please refer to 14.1.1 TCP/IP Configuration for more
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detailed information.
⑥ Add Camera. Click ―Refresh‖ to refresh the list of online IP cameras which are in the
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In the above interface, the device activation state can be viewed. For the activated device, you
can click to add the searched camera. Click ―Add All‖ to add all the cameras in the list.
If the default password is not used by the activated device, you need to modify it manually.
Click to delete the added camera. Click ―Delete All‖ to delete all the added cameras.
For the unactivated devices, you can activate one by one or in batches. Check the unactivated
device, click ―Activate‖ to pop up an activation box.
Click to edit the searched IP camera as shown on the below left. Enter the new IP
address, subnet mask, gateway, username and the password of the camera. Click ―OK‖ to save
the settings.
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Click to edit the added camera as shown on the above right. Enter the new camera name,
IP address, port, username and the password of the camera. You can check ―Sync to IPC‖ to
modify the IP address of the IPC via different network segments for being in the same network
segment with the NVR. Then click ―Test‖ to test the connection. Click ―OK‖ to save the
settings. You can change the IP camera name only when the added camera is online. Click
―Next‖ to continue.
Tips Please skip Step and if the NVR does not support RAID function.
⑦ Disk Mode. Click ―Enable RAID‖ to enable the RAID function. Click ―Next‖ to continue.
⑧ Create an array. Set the array name and select array type which including RAID0, RAID1,
RAID5, RAID6 and RAID10. The global hot spares and array capacity can also be viewed here.
See 7.4 Disk for details. Click ―Next‖ to continue.
⑨ Record Settings. Two record modes are available: auto and customization.
Auto: Select one auto mode in the interface as shown below and then click the ―Next‖ to save
the settings. Click ―Advanced‖ to self-define record mode. See 7.1.1 Mode Configuration for
details.
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Customization: Set the ―Sensor Record‖, ―Motion Record‖, ―AI Record‖, ―POS Record‖ and
―Schedule Record‖ of each camera. Click ―OK‖ to save the settings. See 7.1.1 Mode
Configuration for details.
⑩ QRCode. Enable the NAT or NAT2.0 function in the interface or set it in the network
configuration after exiting the wizard (please refer to 14.1.8 NAT Configuration for details).
You can scan the QRCode through mobile client which is installed in the mobile phone or
tablet PC to log in the mobile client instantly. Please refer to 15.1 Mobile Client Surveillance
for details. Click―OK‖to save the settings.
⑪ Cloud Upgrade. Enable ―Cloud Upgrade‖ and then click ―OK‖ to save. If this function is
enabled, you can get the latest version from the cloud server. Please refer to 14.1.11 Cloud
Upgrade for details.
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Button Meaning
Start button. Click it to pop up area .
Full screen button. Click it to show full screen; click it again to exit the full
screen.
Dwell button (see 5.2.2 Quick Sequence View and 5.2.4 Scheme View In
Sequence for details).
Click to set the default playback time before starting instant playback (8.1
Instant Playback) or going to the playback interface for playback operations
(8.2 Playback Interface Introduction); click to go to the playback
interface. For instance, if you choose ―5 minutes ago‖ as the default playback
time, you can playback the record from the past five minutes.
Manual alarm button. Click it to trigger or clear the alarm-out manually in the
popup window.
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Button Meaning
/ Disk status button. Click it to view the disk status and RAID status.
Note: Different models may have different buttons on the live view interface. See the following
picture. All pictures in this manual are for reference only; the real product shall prevail.
Introduction of area :
Area is hidden by default. Move the cursor to the right to reveal this area. Click ―Camera‖
to view all the added cameras in the camera list. Select one camera window on the left side of
the interface and then double click one camera in the list to preview the camera image in the
selected window.
Click on the top right corner and then select ―Single Channel Sequences‖ to view all the
added groups in the group list; click one group in the list to view all the added cameras in the
group (refer to 4.2 Add/Edit Camera Group for detail configuration of the camera group).
Select one camera window on the left side of the interface and then double click one group in
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the group list to preview the cameras’ images one by one in the selected window.
Click on the top right corner and then select ―Customize Display Modes‖ to view all the
display modes in the display mode list (refer to 5.2.1 Preview by Display Mode for detail
configuration of the display mode). Double click one display mode in the list to switch to the
display mode for previewing.
Click on the top right corner and then select ―Target Detection‖ to go to target detection
interface. This tab will show the captured human, vehicles, license plates and face images.
(This function is only available for some models). Note that only some models support
multi-channel target detection display.
Introduction of area :
Click it to set parking lot, access control, face attendance and face
check-in (depending on models)
Click it to go to record search and backup interface, see 8.4 Record
Search, Playback & Backup for details.
Click it to go to playback interface (click on the tool bar at the
bottom of the live preview interface to set the default playback time),
see 8.2 Playback Interface Introduction for details.
Click it to pop up the setup panel, see 3.2.2 Setup Panel for details.
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The setup panel includes seven modules. Each module provides some function entries with
links for convenient operation.
Here we take Camera module as an example. The Camera module provides convenient links
such as ―Add Camera‖, ―Edit Camera‖, ―Image Settings‖, ―Motion‖ and ―PTZ‖. Click Camera
to go to the camera management interface as shown below.
There are some function items on the left side of the camera management interface. Click each
item to go to corresponding interface or window. For instance, click ―Add Camera‖ to pop up
the window as shown below.
Click the main menus on the top of the camera management interface to go to corresponding
interfaces. Refer to the picture below. For instance, you can go to system setup interface by
clicking ―System‖ tag.
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Record
The module covers the functions such as Encode Parameters and Record Schedule and so on.
Please see Chapter 7 Record & Disk Management for details.
AI/Event
The module covers the functions such as Smart Event, Combination Alarm, Exception,
Sensor and Motion Alarm Handling and Alarm Out Settings. Please see Chapter 9 AI Event
Management and Chapter 11 General Event Management for details.
Disk
The module covers the functions such as Disk Management, Storage Mode and Disk
Information and so on. Please see Chapter 7 Record & Disk Management for details.
Network
The module covers the functions such as TCP/IP, DDNS, Port, E-mail and Network Status
and so on. Please see 14.1 Network Configuration for details.
System
The module covers the functions such as Basic Configuration (see 14.2 Basic Configuration
for details), Device Information (see 14.8 View System Information for details), Log
Information (see 14.7 View Log for details) and Configuration File Import & Export (see
14.5 Backup and Restore for details) and so on.
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4 Camera Management
4.1 Add/Edit Camera
4.1.1 Add Camera
The network of the NVR should be set before adding IP camera (see 14.1.1 TCP/IP
Configuration for details).
Refer to the pictures below. Click Add Camera in the setup panel or in the top right
corner of the preview window to pop up the ―Add Camera‖ window as shown below. You can
quickly add or add the IP camera manually.
Quickly Add
Check the cameras and then click ―Add‖ to add cameras. Click to edit the camera’s IP
address, username and password and so on. Click ―Refresh‖ to refresh the device list. Click
―Default Password‖ to set the default username and password of each camera.
If the activation state is ―Unactivated‖, you can check the device and click ―Activate‖ to
activate it.
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Add Manually
Enter the IPv4/IPv6 address or domain name (click in the IP address column to pop up the
IPv4/IPv6/domain name input window), port, username and password of the camera and then
select the protocol. Click ―Test‖ and then click the ―Add‖ button (you can input one camera’s
information or above such as IP address, username and password before clicking the ―Add‖
button). Click to delete the camera. Click ―Default Password‖ to set the default
username and password of each camera.
Add Recorder
Quickly Add Select the searched NVR/DVR and the click ―Add‖ to add NVR in the
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Note: Only the local NVR has unoccupied channels, may the IPC of other NVR/DVR in the
same local network be added. And the added IPC supports previewing and recording.
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Note:
If you use the NVR with the PoE network ports, the IP cameras (with PoE function) which are
directly connected to the PoE port of the NVR will be displayed automatically in the camera
list. Refer to the picture below. The IP camera which occupies the PoE resource has a prefix
shown before its camera name. The prefix consists of PoE plus PoE port number. The IP
camera which connects to the PoE port cannot be deleted from the camera list manually.
The IP camera directly connected to the PoE port of the NVR through private protocol will
be shown automatically in the camera list.
One of the two conditions must be met if the IP camera which is directly connected to the
PoE port of the NVR through ONVIF protocol should be shown automatically in the camera
list.
The IP camera which is directly connected to the PoE port is in the same network
segment with the internal Ethernet port.
The DHCP (obtain an IP address automatically) of the IP camera which is directly
connected to the PoE port is enabled.
If the IP camera which is connected to the PoE port cannot be displayed automatically in the
camera list, please refer to Q6 in Appendix A FAQ for details.
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Click ―Add Group‖ to pop up the window as shown below. Set the group name and dwell time
(the dwell time of the camera group sequence view) in the window. Check the cameras and
then click ―Add‖ to add group. Click to view the cameras in the group after adding
group.
You can also add the camera group in the live view interface. Click on the top right
corner of the live view interface and then select ―Single Channel Sequences‖. Click to
add the camera group
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Click to modify the group information such as group name and dwell time. Click
to delete the group. Click to add cameras to the group.
4.2.3 IP Planning
Some models may not support this function.
Click ―IP Planning‖ to go to the interface as shown below. This function supports searching
other NVRs/DVRs that is in the same local network as the local NVR. You may add the IPC
of other NVRs/DVRs into the unoccupied channels of the local NVR.
For the searched channel, if its state is ―unactivated‖, you can activate it first and then add it.
Click to edit the IP address, user name or password and other information of the NVRs.
Click behind the ―Add‖ button to add the IPC selected and the user may edit the IP
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Click the preview window to show the tool bar as shown in area ; right click the preview
window to show the menu list. The tool bar and menu list are introduced in the table below.
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The single channel amplification interface is as shown below. Press and drag the blue box to
select the zoom in area. Click / to zoom the image. Click the camera selection box
to select other cameras for amplification. Click ―Back‖ to return to the live preview interface.
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Method Two:
① Click StartSettingsSystemBasicOutput Settings to go to the interface and then
set the screen mode.
② Double click the camera or camera group in the list to add them to the selected window.
③ Click to save the current display mode (refer to 5.2.4 Scheme View In Sequence for
detail configurations). The display mode will be saved and displayed in the display mode list in
the live preview interface.
Corridor Pattern
Some models may not support this function.
Select corridor pattern in display mode. You can change the direction of the video image by
using this function. Please refer to User Manual of relevant camera.
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Fisheye Mode
Some models may not support this function.
In the live view interface, select the view mode according to the installation mode and display
mode of the fisheye camera. Please refer to User Manual of the relevant fisheye camera.
In addition, if this function is unavailable in the device, you can set the display mode and the
installation mode via Web Client. To log in the web client, please refer to Chapter 14 for
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details.
Go to the live preview interface and then click to pop up a little window. Set the dwell
time in the window and then click to view the live group by group according to the
camera number of the current screen mode. Double click the sequence view interface to pause
the view; double click again to restore the view. Click to stop the view.
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② Double click one camera group on the right side of the interface. The cameras in the group
will start camera group view one by one in the selected camera window.
You can also drag the group directly to any preview window. Right click on the group view
window and then click ―Close Dwell‖ to stop the view.
Click to add camera group. Select a group and click to modify the group name and
dwell time; Select a group and click to delete the group.
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Add Scheme
Click in area to create a new scheme. Click on the top right corner of the
scheme to delete it.
Configure Scheme
a) Select a scheme in area and then click the screen mode button on the tool bar to set the
screen mode of the scheme.
b) Select a camera window in area and then double click the camera or group in area .
The camera or group will be added into the selected window. One camera in the same scheme
cannot repeat. You can click the right-click menu ―Clear‖ in area to remove a single camera
or click to remove all the cameras.
c) Click ―Apply‖ to save the settings.
Note:
You can set the secondary output preview if the NVR has dual outputs. Refer to the interface as
shown below.
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Check ―Dwell‖ and then set scheme view in sequence of the adjuvant output. The setting steps
are similar to that of the main output.
Set quick sequence view if ―Dwell‖ is not checked. The setting steps are as follows:
Set screen mode by clicking the relevant buttons on the tool bar.
Select one window and then double click one camera or group in the list.
Click ―Apply‖ to save the settings after adding cameras or groups to the windows.
For the device with multi-output mode and AI mode, the secondary output will be unavailable
after AI mode is enabled. If you want to enable secondary output, please click
StartSystemOutput Settings.
Click ―Configure‖ under ―Display Settings‖ to set the general settings, the position and
display color of the POS information. Set the start character and the end character and display
time-out period in the general settings interface. Drag your mouse to set the position of the
POS information in the display position interface. Then click ―OK‖ to confirm your settings.
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Click the ―Display Color‖ tag and then choose the color you want to display on the screen.
Multi-color can be selected at the same time. In addition, print method and preview display
can be set here. If ―Preview Display‖ is enabled, the POS contents can be displayed on the live
view/playback interface.
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Select the camera, enter the camera name (or double click the camera name in the camera list to
change the camera name), enable or disable the name and time OSDs (if enabled, drag the red
name and time OSDs directly in the image view area to change the OSDs’ display position) and
select the date and time format (24h or12h is optional). Additionally, water mark can be
enabled or disabled here. Having enabled the water mark function, you can enter the
information of the water mark as needed. Finally, click ―Apply‖ to save the settings.
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Select the camera and enable the mask. Click the ―Draw‖ button and then drag the mouse on
the image area to set the mask area; click the ―Delete‖ button to delete the mask areas; click
―Apply‖ to save the settings.
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below. Select the camera and the mode of fisheye and installation.
Image Adjustment
Select the camera and then click ―Image Adjustment‖ to go to image adjustment tab. Refer to
the above picture. Drag the slider to set the camera’s brightness, contrast, saturation and hue
value. Check sharpen, wide dynamic and denoise and then drag the slider to set the value. Click
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―Default‖ to set these parameters to default values. The introductions of these parameters are as
follows:
Parameter Meaning
Brightness It is the brightness level of the camera’s image.
Contrast It is the color difference between the brightest and darkest parts.
Saturation It is the degree of color purity. The color is purer, the image is brighter.
Hue It relates to the total color degree of the image.
It relates to the resolution level of the image plane and the sharpness level of the
Sharpness
image edge.
The wide dynamic range (WDR) function helps the camera provide clear images
even under back light circumstances. When there are both very bright and very
Wide Dynamic
dark areas simultaneously in the field of view, WDR balances the brightness level
of the whole image and provide clear images with details.
Decrease the noise and make the image more thorough. Increasing the value will
Denoise
make the noise reduction effect better but it will reduce the image resolution.
White Balance Adjust the color temperature according to the environment automatically.
HLC: lowers the brightness of the entire image by suppressing the brightness of
the image’s bright area and reducing the size of the halo area.
BLC
BLC: If enabled, the auto exposure will activate according to the scene so that the
object of the image in the darkest area will be seen clearly.
Corridor
0°, 90°, 180°or 270°can be selected. (Only some cameras support this pattern)
Pattern
Image Mirror Turn the current video image horizontally.
Image Flip Turn the current video image vertically.
High frame rate mode, if is it enabled, the frame rate of the camera’s main stream
High FPS Mode
can be set to 1080P/720P @60fps/50fps. (Only some cameras support this mode)
Choose ―Auto‖ or ―Manual‖. If ―Auto‖ is selected, the gain value will be
automatically adjusted according to the actual situation. If ―Manual‖ is selected,
Gain Mode
the gain value shall be set manually. The higher the value is, the brighter the image
is.
Infrared Mode Choose ―Auto‖, ―On‖ or ―Off‖ as needed.
Choose ―Auto‖ or ―Manual‖. If manual is chosen, the digital shutter speed can be
Shutter Mode
adjusted.
Day & Night
Choose ―Auto‖, ―Day‖, ―Night‖ or ―Timing‖ as needed.
Mode
White Light ―Auto‖, ―Manual‖ or ―Off‖ can be selected. (Only some cameras support this
Mode mode).
Note: The above-mentioned descriptions of the image parameters are for reference only. The
cameras made by different manufacturers may have different parameter settings.
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Lens Control
Select the camera and then click ―Lens Control‖ to go to lens control tab. Click or
to adjust the zoom and focus parameters of the camera’s lens. Click ―Save‖ to save the settings.
Button/Parameter Meaning
Day/night mode If checked, the lens will focus automatically when the camera is switching
switch autofocus day/night mode.
It is the time interval when camera lens is auto-focusing. The interval can
Time Interval
be set in the drop-down list.
Note: if the lens of the camera connected to the NVR is fixed, the lens control function is
unavailable.
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6 PTZ
6.1 PTZ Control Interface Introduction
You can control the IP dome or PTZ which connects to the IP camera for PTZ control.
Click on the tool bar at the bottom of the live preview window to go to the PTZ control
interface as shown below.
The direction, zoom, focus, iris and speed can be controlled in the small PTZ control window.
Right click the PTZ/speed dome camera window and select ―PTZ Control‖ to go to the PTZ
control panel as shown below.
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Button Meaning
Click / / / / / / /
to rotate the dome. Click to stop rotating the dome.
3D Control
Click the camera image on any area and then the image will be centered on the clicked point.
Refer to the picture as shown below. Drag the mouse from A to B to get a green rectangle and
the rectangle area will be zoomed in.
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Refer to the picture as shown below. Drag the mouse from C to D to get a green rectangle and
the rectangle area will be zoomed out.
Advanced 3D Control
Double click the left button of the mouse on any area of the camera image and then the image
size will be doubled and centered on the clicked point.
Press and hold the left button of the mouse on any area of the camera image to zoom in the
image; press and hold the right button to zoom out the image.
Move the cursor of the mouse to the camera image and then slide the scroll wheel of the mouse
forward to zoom in the image, slide the scroll wheel of the mouse backward to zoom out the
image.
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Preset Settings
Click ―Preset‖ to go to preset operation tab and then click ―Add‖ to pop up a window as shown
below. Select the preset and then enter the preset name in the window; finally click ―OK‖ to
save the settings. You can add 255 presets for each dome at most.
Adjust the dome’s direction and then click ―Save Position‖ to save the current preset position
(you can also click another preset in the preset list and then save the preset position after
adjusting the dome’s direction); click in the preset list to call the preset; click ―Delete‖ to
delete the selected preset.
You can also go to preset setting interface for preset setting, see 6.2 Preset Setting for details.
Cruise Settings
On the right panel, click to go to cruise operation tab and then click ―Add‖ to pop up a
window as shown below left. You can add 8 cruises for each dome at most.
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① Enter the cruise name in the ―Add Cruise‖ window and then click ―Add preset‖ to pop up
the ―Add Preset‖ window (Before adding preset to the cruise, please add preset of the dome
first).
② In the ―Add Preset‖ window, select the preset name, preset time and preset speed and then
click ―OK‖.
③ In the ―Add Cruise‖ window, you can click to reselect the preset, then change the
preset time and speed. Click to delete the preset. Click ―Add‖ to save the cruise.
Click to start the cruise and click to stop the cruise in the cruise list of the cruise
operation tab; click ―Delete‖ to delete the selected cruise.
You can also go to cruise setting interface for cruise setting, see 6.3 Cruise Setting for details.
In the ―Add Cruise‖ window, select the cruise line name. After that, click ―Play‖ to play the
cruise lines in sequence.
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Trace Settings
On the right panel, click to go to the trace setting tab. Click ―Add‖ to add the trace name.
Then click ―OK‖ to save this name. Please refer to the following picture.
After that, click ―Start Record‖ to record the trace. Then click ―Stop Record‖ to finish
recording. Click to play the recorded trace. Click to delete the trace.
Add preset
Select camera and then click ―Add‖ to add preset; or click in the camera list on the right
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side of the interface to display the preset information of the dome and then click to
add preset. The operations of the ―Add Preset‖ window are similar to that of the PTZ control
interface; please see 6.1 PTZ Control Interface Introduction for details.
Edit preset
Select camera and preset. You can enter the new name of the preset and then click to
save the new preset name. Adjust the rotating speed, position, zoom, focus and iris of the preset
and then click ―Save Position‖ to save the preset.
Delete Preset
Select camera and preset and then click ―Delete‖ to delete the preset.
Add Cruise
Click in the camera list on the right side of the interface to display the cruise information
of the dome and then click to add cruise. The operations of the ―Add Cruise‖
window are similar to that of the PTZ control interface; please see 6.1 PTZ Control Interface
Introduction for details.
Edit Cruise
Select the camera and cruise in the ―Cruise‖ interface. Enter the new cruise name and then
click to save the cruise name. Click ―Add Preset‖ to add preset to the cruise. Click
to edit the preset. Click to delete the preset from the cruise. Click one preset in the preset
list and then click to move down the preset and click to move up the preset. Click
to start the cruise and click to stop it.
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Delete Cruise
Click in the camera list on the right side of the interface to display the cruise information
of the dome and then click on the top right corner of the cruise to delete the cruise.
Delete Cruise
In the cruise list, click to delete the cruise.
Trace Record
Select the PTZ camera and then click ―Add‖ or extend the IPC information by clicking
and then click to add a trace name. After that, click ―Start Record‖ and move the
speed dome to change its position and set its trace. Then click ―Stop Record‖ to complete the
trace record.
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Select the trace and click to play the trace; click to stop the trace.
On the left panel, enter new trace name and click to modify and save the trace name.
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2. Select the tracking mode and set the still time as needed.
Tracking Mode: PTZ Auto Tracking Priority or Manual PTZ Control Priority can be
optional.
PTZ Tracking Priority: if this mode is selected, after enabling ―Trigger track‖ in one of the
following events, you cannot control PTZ by clicking the buttons on the PTZ control panel in
the live view interface.
Manual PTZ Control Priority: if this mode is selected, after enabling ―Trigger track‖ in one
of the following events, you can control PTZ by clicking the buttons on the PTZ control panel
in the live view interface during the process of smart tracking. After you stop controlling for 5
seconds, the PTZ camera will return to the pre-defined detection area and start tracking again
when detecting a target.
Still time: If it is enabled and the time is set, when the target stops or hides behind an obstacle,
or the target tracking is complete and there is no target appearing in the detection area during
the set time, the PTZ camera will return to the tracking start position. Of course, during this
time, if there are targets moving, the PTZ will continue tracking. If it is not enabled, when the
target stops or there is no target appearing in the detection area for 5 seconds, the PTZ camera
will return to the start tracking position.
For example: in the crossroad, if a car is waiting for the red light for 30 seconds, and the still
time is set as 20 seconds, then the tracking will stop following; but if the still time is set as 40
seconds, after the red light start to change into green light, then the car re-start to move, and
the PTZ will keep on tracking this car.
3. Click SettingsAI/EventAI Event. Select the AI PTZ camera and the event as needed
(Line Crossing/Intrusion). For example: intrusion.
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4. Enable the event, set the rule and then click ―Locked‖. This button will be changed to
―Unlock‖. Now the PTZ control panel in the above interface will be activated. Set the detection
area by clicking the directional buttons in the above interface. After that, click ―Unlock‖ to
lock the detection area.
Note: The PTZ must be locked, or the smart tracking cannot take effect.
5. Click ―Draw area‖ and then draw the intrusion region on the screen. After that, check
―Trigger Track‖ and click ―Apply‖ to save the settings.
6. Set the detection target.
7. Click ―Apply‖ to save settings.
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Auto Mode
Motion Record: Motion alarm record will be enabled when motion alarm happens.
Sensor Record: Sensor alarm record will be enabled when sensor alarm happens.
Motion Record+Sensor Record: Motion/sensor alarm record will be enabled when
motion/sensor alarm happens.
Always(24ⅹ7) Record+Motion Record: Normal record is enabled all the time; motion alarm
record will be started when motion alarm happens.
Always(24ⅹ7) Record+Sensor Record: Normal record is enabled all the time; sensor alarm
record will be started when sensor alarm happens.
Always(24ⅹ7) Record+Motion Record+Sensor Record: Normal record is enabled all the time;
motion/sensor alarm record will be enabled when motion/sensor alarm happens.
Always(24ⅹ7) Record+ Motion Record + Sensor Record + AI Record: Normal record is
enabled all the time; AI record will be enabled when AI event happens.
You can add more auto modes on analytics record. Click ―Advanced‖ to pop up a window as
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shown below. Check the modes in the window and then click ―Add‖ to show the modes in the
record mode list (in the window, the checked modes can be shown in the record mode list while
the unchecked modes cannot; you shall check ―AI Record‖).
Select one auto mode to pop up the corresponding window. Set the encode, GOP, resolution,
FPS, bitrate type, quality, max bitrate and audio of each camera and then click ―OK‖ to save
the settings. Please adjust the parameters according to the actual condition.
Video Encode: the available options will be H.265S, H.265+, H.265 and H.264. If the
connected IP camera doesn’t support H.265s, H.265+, H.265, the corresponding options will
not be shown.
Resolution: the higher the resolution is, the clearer the image is.
FPS: the higher the frame rate is, the more fluency the video is. However, more storage room
will be taken up.
Bitrate Type: CBR and VBR are optional. CBR means that no matter how much change is seen
in the video scene, the compression bitrate will be kept constant. VBR means that the
compression bitrate will be adjusted according scene changes. For example, for scenes that do
not have much movement, the bitrate will be kept at a lower value. This will help to optimize
the network bandwidth.
Quality: When VBR is selected, you need to choose image quality. The higher the image
quality you choose, the more bitrate will be required.
Max Bitrate: 32Kbps ~10240Kbps are optional.
GOP: group of pictures.
Customization Mode
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If the customization mode is selected, you need to set the record schedules of each camera. See
7.1.2 Schedule Settings for details.
In this interface, you can also set the record period of the manual record in the live view
interface.
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Set the schedule name and schedule time and then click ―Add‖ to save the schedule. You can
set day schedule or week schedule. : add button; : delete button.
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Click and then drag the cursor on the time scale to set record time; click and then
drag the cursor on the time scale to delete the selected area.
You can manually set the record start time and end time. Click or and then click
―Manual‖ on each day to pop up a window as shown below. Set the start and end time in the
window and then click ―OK‖ to save the settings.
Click ―All‖ to set all day recording; click ―Reverse‖ to swap the selected and unselected time
in a day; click ―Clear All‖ to clear all the selected area in a day.
Click ―Copy To‖ to copy the schedule of the day to other days. Refer to the picture below.
Check the days in the window and then click ―OK‖ to save the settings.
Click or and then click ―Manual‖ beside to set the week schedule. Refer to
the picture below. Set the start and end time, check the days in the window and then click ―OK‖
to save the settings.
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Click ―All‖ to set all week recording; click ―Reverse‖ to swap the selected and unselected time
in a week; click ―Clear All‖ to clear all the selected area in a week.
Pre-alarm Record Time: set the time to record before the actual recording begins.
Post-alarm Record Time: set the time to record after the actual recording is finished.
Expiration Time: set the expiration time for recorded video. If the set date is overdue, the
recorded data will be deleted automatically.
settings. You can set the record stream of each camera one by one or set them in bulk for all
cameras.
Note: Click StartSettingsRecordMode Settings and then set the manual record time in the
interface. Click “Apply” to save the settings.
Set the NO/NC type of the sensor, enable the sensor alarm and then check and configure
the ―Record‖. See 11.1 Sensor Alarm for details.
7.4 Disk
7.4.1 Disk Management
The HDD can be plugged in or pulled out when the NVR is on. When the HDD is in abnormal
status, the abnormal information will be prompted on the screen (such as ―No HDD‖, ―Only
read‖, ―Unformatted‖, ― The HDD is unavailable‖, etc.)
For the model with 8HDDs or more, in order to avoid video frame loss, it is recommended to
use 7200RPM HDDs or above and add cameras to different disk groups or create one or more
RAIDs (if applicable) to record.
Disk Management
Click StartSettingsDiskDisk Management to go to disk management interface. You can
view the NVR’s disk number and disk status and so on in the interface. Click ―Format‖ to
format the HDD.
Data Encryption:
Click ―Data Encrypt‖.
Enter the username and password used to log in the NVR. This username and password
shall have the permission of disk management.
Check the disk you want to encrypt and then enter the password.
After you encrypt the data of a disk, this disk cannot be read by other NVRs unless it is
unlocked.
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Data Decryption:
Click ―Change Encrypt‖.
Enter the username and password used to log in the NVR. This user shall have the
permission of disk management.
Check the disk you want to decrypt and then empty the password.
Click ―Close Encrypt‖.
Unlock the disk: when one encrypted disk is transferred from another NVR to this NVR, it
will be in locked status. Then you can select this locked disk and click ―Unlock‖. After you
enter the password of its data encryption, its status will be ―Read Only‖. Now you can read the
data of this disk but it cannot be written anything.
Some models may not support RAID function. The settings of RAID are as followings. Please
skip the settings of physical disk, array and disk mode if the NVR doesn’t support this function.
RAID
Enable RAID
(Go to StartSettingsDiskDisk Mode)
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e. Select a hot spare. In the physical disk interface, select the disk that is not in the array and
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RAID Rebuilding
If one of your disks is broken, the disk indicator on the front panel will turn red. Of course, a
warning tip will pop up if the relevant HDD exception alarm is set. You need to rebuild the
RAID after you replace the broken disk with a new one.
Click the above circled icon and then select the physical disk to rebuild.
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For example, there are all four disk groups. By using disk group, you can correspond the
camera to disk (the record data of the camera in the group will be stored into the disks in the
same group). The NVR with e-SATA interface supports e-SATA recording.
The added disks and cameras will be added into group one automatically. The disks and
cameras in the groups can be deleted except group one (select a disk group and then click
on the top right corner of the added disk or camera to delete it from the group). The deleted
disks and cameras will be moved into group one automatically.
Each group can add the disks and cameras from other groups. Each disk and camera can only
be added into one group. Select a disk group and then click in the disk or camera
row to pop up a window. Check the disks or cameras in the window and then click ―Add‖.
For the model with 2 or 4 HDD slots, BK group can be added as shown below.
Click to add the backup HDD. After account verification, select a HDD and then
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this HDD will be removed from the normal group to the backup group. Simultaneously, it will
be formatted. Please back up all data of this HDD in advance when you want to remove it to
the backup group.
You can add cameras to this HDD. The added cameras can exist and be recorded both in one
HDD of the normal group and the backup group.
Note: Each HDD only can exist in one group.
In addition, you can view the plugging-in or pulling-out details of the HDD from the logs to
check whether someone moves your HDD or not. Click StartSettingsSystemView Log.
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On the panel on the right you will see the channel number and the recorded data coded by color.
The bar that runs across them represents the playback time being viewed. You can move this
bar around to export, highlight a section of the desired recording, click export and follow the
prompts. You can export single or multiple channels at the same time.
The added cameras will playback their records in the playback interface automatically. You can
also add the playback camera manually. Click in the playback window to pop up the
―Add Camera‖ window. Check the cameras in the window and then click ―Add‖ to add
playback camera. The system supports a maximum of 16 synchronous playback cameras.
The buttons on the tool bar (area ) at the bottom of the playback interface are introduced in
the table below.
Button Meaning
Start button. Click it to pop up area .
Full screen button. Click it to show full screen; click it again to exit the full
screen.
Screen display mode button. 1/4/9/16 screen display mode can be selected
(depending on models); in addition, the playback channel will be switched by
continuous selection of the same screen display mode, for example, after
selecting 1-screen display mode, click this mode again and then the current
playback channel will switch to the next playback channel.
OSD ON button. Click it to enable OSD; click it again to disable OSD.
Quick channel selection button
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Button Meaning
Stop button.
Rewind button. Click it to play video backward.
Play button. Click it to play video forward.
Pause button.
Slow Play button. Click it to decrease the playing speed.
Fast Play button. Click it to increase the playing speed.
Previous frame button. It works only when the forward playing is paused in
single screen mode.
Next frame button. It works only when the forward playing is paused in single
screen mode.
Click to step backward 30s and click to step forward 30s.
Backup button. Drag the mouse on the time scale to select the time periods
/ and cameras, and then click the button to back up the record. : Backup
status button. Click it to view the backup status.
Back button. Click it to return.
Note: Some models may not support face search and face smart playback.
Introduction of area :
Button Meaning
Click it to go to record search and backup interface; see 8.4 Record Search,
Playback & Backup for details.
Click it to go to live preview interface; see Chapter 5 Live View
Introduction for details.
Click on the playback window to show the tool bar as shown in area ; right click on the
window to show the menu list. The tool bar and menu list are introduced in the table below.
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Introduction of area :
Click to set the date; click to set the time and then the playback camera will play
the record from the time you set. You can check the record type as required for record playback;
first you should click on the tool bar at the bottom of the interface to clear all the playback
camera, then check the record type ( : manual record; : sensor based record; :
motion based record; : schedule record; : AI record; : POS record, if you want view
the detailed smart playback icons, click to switch, as shown below). Finally, click in
the playback window to add camera for playback (the record time scale will show the record
data of the checked record type only after the above operations).
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A tool bar will appear after moving the mouse to the record time scale. Click / to
zoom the timeline; click to recover the timeline to 24 hours’ ratio. Drag the timeline or
slide the scroll wheel of the mouse on the time scale to show the hidden time on the top or
bottom of the timeline. You can also click to show the hidden time on the top of the
timeline or click to show the hidden time on the bottom of the timeline. Drag the slider
at the bottom of the time scale to show the hidden playback cameras.
The record time scale shows different record types with different colors. The green block
stands for manual record, red block stands for sensor based record, yellow block stands for
motion based record, blue block stands for schedule record and cyan block stands for
intelligence record. Click the record block to set the time and then the playback camera will
play the record from the time you set.
Backup Introduction:
Insert the storage device into the device. Drag the color block on the time scale to select the
backup area and then right click the area or click to pop up a backup information window.
Click the ―Backup‖ button in the window to pop up the backup window. Select the device,
backup path and backup format and then click the ―Backup‖ button.
In the backup window, you can select backup path and format. Then click ―Backup‖.
Backup format: Private, AVI or MP4.
Please select ―Encryption‖ or ―No Encryption‖ as needed. After that, click ―OK‖.
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Button Description
Full screen motion button.
Draw grid. You can search the record of motion detection in the pre-defined
area.
Draw line. You can search the record of crossing the line after drawing the
line.
Draw quadrilateral. You can search the record in this quadrilateral after
drawing it.
Search by face
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Set similarity. The higher the sensitivity value is, the lower the searching accuracy is, and
vice versa.
Select targets. You can select targets from recent, face database, snapshot gallery or
external faces.
Select search mode. There are two search modes: search by group and search by face.
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Search by group: Choose ―Face Database‖ and then click ―More‖ to choose one or more
groups.
Move the cursor to the time block where the record exists and click to play those records.
You can only check ―Face‖ to view the face records.
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Select the plate from ―Recent‖, ―Plate Database‖ or ―Customization‖ and then click ―Search‖ to
search recorded files and play. Here we take an example of searching plate from ―Plate
Database‖.
Click to choose a group. Then plates will be listed in the table automaticaly. Click
―Search‖ to play.
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Select one camera in the interface and then click the ―Open‖ button.
Click the image box to play the record in the small playback box on the left side of the
interface (the box which has image inside indicates that the record data exist).
Refer to the picture below. Drag the color blocks on the time scale to select the record data
and then click the ―Backup‖ button to pop up the ―Record Backup‖ window as shown below.
Select the device name, backup format and path and then click the ―Backup‖ button to start the
backup.
Note: If you back up the record in private format, the system will back up a RPAS player to USB
device automatically. The private format record can be played by RPAS player only.
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Click ―Playback‖ to play the record in the playback interface (refer to 8.2 Playback
Interface Introduction for details). Click ―Close‖ to close the interface.
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then click ―Backup‖ for record backup. Click ―Playback‖ to play the record in the playback
interface. Click ―Delete‖ to delete the selected record file.
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Check cameras on the left side of the interface or check ―All‖ to select all the cameras and
then click to search the record. The searched record will be displayed in the list.
Click in the list to play back the record in the popup window. Click to back up
one record data or check multiple record data in the list and then click ―Backup‖ for record
batch backup.
Select one record data in the list and then click ―Playback‖ to play the record in the
playback interface.
Click in the interface to play the record. Click to edit the tag name. Click to
delete the tag.
Click to delete the image. Click to pop up the ―Export‖ window. Select the device
name and save path in the window and then click the ―Save‖ button.
Click to pop up the ―View Image‖ window. Click to export the image. Click
to view the previous image; click to view the next image; click to delete the image;
click to play all the images.
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9 AI Event Management
9.1 Face Recognition
Only some models support alarm based on face comparison. If your device doesn’t
support face recognition function, please skip the face database and face recognition
instructions.
Please set face recognition function according to the following procedures for the first time.
Set face detection and alarm linkage Add face group Add faces to the face group
Enable and set successful recognition (or stranger) Set successful recognition (or stranger)
alarm linkage
Select the camera, check ―Enable Detection by IPC‖ and set the duration.
Note: Some models may support face detection by NVR. For these models, the camera without
AI function also can be added and used to detect faces through NVR. But if face detection by
NVR is enabled for one camera (without AI), the people/vehicle perimeter detection cannot be
enabled simultaneously, and vice-versa.
Set the schedule. Click ―Manage‖ to set the desired schedule. Please refer to 7.1.2
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Preset: Click and then select the preset for each camera. To add presets, please see 6.2
Preset Setting for details.
Snapshot: check it. The current camera will capture images automatically when faces are
detected.
Push: If it is enabled, the system will send messages when faces are detected.
Buzzer: if it is enabled, the system will begin to buzz when faces are detected. To set the delay
time of the buzzer, please see 11.5.4 Buzzer for details.
Pop-up Video: if it is enabled, the system will pop up the corresponding video automatically
when faces are detected. To set the duration time of the video, please see 11.5.3 Display for
details.
E-mail: if it is enabled, the system will send an e-mail when faces are detected. In the
meanwhile, it will attach the captured face picture and the original picture so that you can view
the whole scene when the alarm occurs. Before you enable the email, please configure the
recipient’s e-mail address first (see 14.1.5 E-mail Configuration for details).
Enable ―IPC_Audio‖ or ―IPC_Light‖ as needed (only some IPCs support these two functions).
To set the IPC voice and its times and volume, please refer to 11.5.6 Audio for details. To set
the light flashing time and frequency of the IPC, please refer to 11.5.7 Light for details.
For the first time, you can click ―+‖ or ―Add Group‖ to add groups.
To add targets for each group.
Select a list and then click to expand the list as shown below.
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Click ―Add‖ and then click ―Select Face‖ to add face images. You can add faces from
snapshot gallery or external faces.
Adding faces from snapshot gallery: Select search time or self define the search time
and then click ―Search‖ to search target faces. Then select the desired faces and click
―Select‖.
Note: The picture marked with a green icon can be added to the face database.
Save the face pictures in your USB storage device and then insert the USB storage device into
the USB port of the NVR.
Go to the face database interface. Click to expand the group and then click ―Add‖.
Select ―External faces‖ to select face pictures. You can select one face to add or multiple faces
to add.
To add multiple faces: a. put face pictures and the description file (.csv or .txt) to one specific
folder (please edit the detailed descriptions of these pictures according to the personal
information description); b. click ―All‖ to select all face pictures; c. click ―Full Entry‖.
Note: the added image must be less than 70KB and the image format shall be ―.jpg‖ and
―.jpeg‖.
After that, add the corresponding information, like name, gender, birthday, ID number,
phone number and so on.
Having saved the target image, click the image and then the detailed information will be listed
on the right.
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Disable live display: if checked, the live view interface (target detection tab) will not display
captured faces in real time.
Set the alarm linkage items of successful recognition.
Select one or more face groups and then choose the schedule. Click ―Manage‖ to set the
schedule.
Set the text prompt and voice prompt. When the captured face is matched successfully,
the text will appear on the right of the live view interface and broadcast the audio.
Enable alarm output pulse (access control).
Trigger record, snapshot, alarm-out, buzzer, push, pop-up video, E-mail and pop-up
message box as needed. The alarm linkage settings are similar to the face detection alarm
(see 9.1.1 Face Detection Settings for details).
Click ―Apply‖ to save the settings.
Set the stranger alarm linkage items. When the captured face picture doesn’t match the
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face pictures in the face database or their similarity is lower than the set value, the captured
person will be regarded as a stranger.
Click ―+‖ to add more successful recognition tasks. Select the added task and then click ―–‖
to delete it.
Enable and set plate detection Add plate group Add plates to the plate group
Enable license plate recognition Set successful recognition (or strange plate) alarm linkage
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Click to extend the group. Click ―Add Plate‖ to pop up the following window.
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or ―Strange Plate‖.
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Select the camera, enable line crossing detection by IPC and set the duration.
Note: Some models may support line crossing detection by NVR.
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Click ―Detection Target‖ to choose the detection target and the sensitivity. The detection
target includes human, motor vehicle and non-motor vehicle.
Click ―Trigger Mode‖ to configure intrusion detection alarm linkage items.
Enable or disable ―Record‖, ―Snapshot‖, ―Push‖, ―Alarm-out‖, ―Preset‖, ―Buzzer‖, ―Pop-up
Video‖ and ―E-mail‖. The alarm linkage settings are the same as the face detection alarm (see
9.1.1 Face Detection Settings for details).
Enable ―IPC_Audio‖ or ―IPC_Light‖ as needed. (only some IPCs support these two
functions). To set the IPC voice and its times and volume, please refer to 11.5.6 Audio for
details. To set the light flashing time and frequency of the IPC, please refer to 11.5.7 Light for
details.
Click ―Copy To‖ to copy all settings to other cameras.
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Select the camera, enable the crowd density detection and set the schedule, duration,
refresh frequency and alarm threshold.
Refresh Frequency: It refers to the refresh time of the detection result report.
Alarm Threshold: Alarms will be triggered once the percentage of the crowd density in a
specified area exceeds the pre-defined threshold value.
Select the alarm area. Draw the alarm area of the crowd density detection. Refer to the
interface as shown above. Drag the mouse to draw a rectangle area. Click the ―Clear‖ to delete
the alarm area.
Click to configure crowd density detection alarm linkage items. Enable or disable
―Record‖, ―Snapshot‖, ―Push‖, ―Alarm-out‖, ―Preset‖, ―Buzzer‖, ―Pop-up Video‖ and ―E-mail‖.
The alarm linkage settings are the same as the face detection alarm (see 9.1.1 Face Detection
Settings for details).
Click ―Apply‖ to save the settings.
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In the above interface, you can send Email to the specified person daily/weekly/monthly
regarding the target counting. Click ―Add‖ to add the recipient‖, and then enable ―Send Email‖
and select ―Send mode‖ and time.
Select the camera and detection duration and then enable the relevant detection as needed.
Scene Change: Alarms will be triggered if the scene of the monitor video has changed.
Video Blurred: Alarms will be triggered if the video becomes blurry.
Video Color Cast: Alarms will be triggered if the image is abnormal caused by color
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deviation.
Set the sensitivity of the exception detection.
Click ―Trigger Mode‖ to configure exception alarm linkage items. Enable or disable
―Record‖, ―Snapshot‖, ―Push‖, ―Alarm-out‖, ―Preset‖, ―Buzzer‖, ―Pop-up Video‖ and ―E-mail‖.
The alarm linkage settings are the same as the face detection alarm (see 9.1.1 Face Detection
Settings for details).
Click ―Apply‖ to save the settings.
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recognition mode as needed. Interval mode and instant mode can be selectable.
Interval mode: the system will push the captured picture to the live interface according to the
set interval time.
Instant mode: the system will push the captured picture immediately once a target is
detected.
Set the detection target and sensitivity.
Select the attribute information of the target. When the target is detected, the information
you select will be displayed under the captured image.
Click ―Apply‖ to save the settings
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10 Intelligent Analytics
10.1 Target Detection View
Only some models support target detection view. If your device doesn’t support it, please skip
the following instructions.
Click ―More‖ to bring up a dropdown list. You can export the captured pictures by clicking
―Export‖ or view the target ID by clicking ―Information‖. Click ―Search‖ to go to smart human
body/vehicle search interface. The system will automatically search captured people/vehicles.
Click ―Playback‖ to go to the playback interface.
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For unknown faces, you can select this face and click under the captured face to register
this face (see the following picture); click to quickly go to the smart face search
interface where you can search the matching face information; click to quickly go to the
smart face playback interface; click to view snapshot details.
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Before registering target face pictures, please add groups for them in advance (see 9.1.2 Face
Database Management for details).
After the face pictures are registered, the system will compare them automatically once the
corresponding faces are captured next time. Refer to the following picture.
Double click the face picture to see the snapshot details, such as snapshot picture, original
image, snapshot time and camera. Click ―more‖ and then a dropdown list will display. Click
―Register‖ to register the current snapshot. Click ―Search‖ to go to face search interface. Click
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―Playback‖ to go to the playback interface. Click ―Export‖ to export this snapshot details. Click
―Information‖ to view face ID.
In the face match interface, click ―Settings‖ to pop up the following window.
Target Detection Display: Face, human body, vehicle or plate can be enabled. If disabled, the
captured target picture will not be displayed under the target detection tab in the live view
interface.
Display Strategy: Two options-Comparison priority and only comparison
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When the captured face pictures are successfully recognized, click the picture on the right to
pop up a face detail window as shown above. In this window, you can see the captured face
picture, the matched picture of face library and the relevant information. You also can view the
original image, search image by snapshot, play back by snapshot and export the face details by
clicking ―More‖ button.
Additionally, you can view the historical captured face pictures and face match information in
the face match interface by clicking ―History‖ tab. Besides registering face pictures in the live
view interface, you can also add target face pictures in the face database interface.
Note: if you enter the remark when adding a face picture to the face database, instead of the
name, the remark information will be shown under the face library picture after successful
recognition.
Put the cursor on the captured plate picture and then click to register this plate as shown
below.
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Click to view the captured detail information. Click to quickly enter the vehicle
search interface. You can search the matched plate information in this interface. Click to
go to the smart playback interface.
Enable license plate recognition function and set the alarm linkage items (see 9.2.3
License Plate Recognition Settings for details).
Go to live view interface and click on the top right corner of the live view interface
and then choose the target detection tab to go to the target detection interface of multi-channel
as shown below. When the plate is captured, it will be displayed on the right panel.
Click the captured plate picture and then it will pop up the detailed information window. You
can view the snapshot picture, original picture, snapshot time, camera, etc. Click ―More‖ to
view the ID information of the target and export the captured picture. Click ―Search‖ to go to
the vehicle search interface. Click ―Playback‖ to go to the playback interface.
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Click the captured picture to view the details. In the detail interface, you can view the captured
picture, original picture, object attributes, etc.
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② Click to choose face detection cameras. You can enable ―Identify Registerable Snap
Picture‖. Then the picture which can be added to the face database will be marked with a
green icon.
③ Select all events, successful recognition or stranger.
④ Click ―Search‖ to search face pictures. You can view face pictures by time or by camera.
⑤ Click the searched face picture to play in the small playback window; select a face picture
and click ―Backup‖ to export it.
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Click ―List‖ to view the snapshot information list. Click to view the detail information;
click to back up the image.
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Click the searched image to play. Click to view the detail information of the compared
target face.
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Note: Only when two or more cameras detect this person, can his/her track can be viewed here.
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Click on the camera name and then an event list appears. Click one item to play the record.
Click button beside the fixed window icon to show ―Followed Window‖ and ―Exchange
Window‖ icons. The small playback window will float on the map window by clicking
―Followed Window‖ as shown below.
Click to switch play speed. 1x and 2x can be switched. Click to view event list.
Click one item to play this event.
Click ―Exchange Window‖ to switch the position of the map window and the playback
window.
Click button to go to the following interface.
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Click ―Load Map‖ to add a map. Then drag the camera names on the map to change their
locations. Choose a color on the left color list to set your favorite color for camera names.
Load Map: Save the map to the USB storage device and then insert the USB storage device
into the NVR. Click ―Load Map‖ button to upload the map.
Click button to modify the colors of camera name and track line and set the line width.
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Drag the mouse to select a face and then click ―Search by Face‖ to go to the face search by face
interface. You can see its snapshot pictures, match pictures, original pictures and so on by
clicking the corresponding tab.
You can also select the attributes of people to filter (like gender, age, mask-wearing status,
glasses-wearing status, color of clothes, etc.)
Click the searched picture to play the record in the small window. Select pictures and check
―Backup Picture‖ and/or ―Backup Record‖ and then click ―Backup‖ to back up the pictures and
/or records. Click ―Original‖ to view the captured original pictures. Click ―List‖ to view the file
list of the captured pictures.
Click and select ―Add to favorite‖ to add a favorite group and save the current searched
pictures to the favorite group. Then you can quickly view these figure pictures by clicking
and choosing the group name.
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Click a searched vehicle picture to play it in the small window. Select vehicle pictures and
check ―Backup Picture‖ and/or ―Backup Record‖ and then click ―Backup‖ to back up the
pictures and /or records.
Click ―Original‖ to see the original pictures; click ―List‖ to view the snapshot information
list. Click to view the detail information; click to back up the image.
Select ―Plate Detection‖ or ―Plate Recognition‖ to view plate image. You can also enter the
plate number to search the plate pictures. Then you can view the track of this vehicle.
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Click to add a favorite group and save the current searched pictures to the favorite group.
Then you can quickly view these vehicle pictures by clicking and choosing the group
name.
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If ―Remove duplicate license plate numbers‖ is checked, the duplicate statistics of the same
license plate in the same day will not be displayed in the chart.
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Select the alarm type (NO or NC) according to trigger type of the sensor.
Enable the sensor alarm of each camera and select the schedule.
Check the ―Duration‖, ―Record‖, ―Snapshot‖, ―Push‖, ―Alarm-out‖ and ―Preset‖ and
enable or disable the ―Buzzer‖, ―Pop-up Video‖, ―Pop-up Message Box‖ and ―E-mail‖ as
required.
Click ―Apply‖ to save the settings.
The configuration steps of the above mentioned alarm linkages are as follows.
Duration: it refers to the interval time between the adjacent motion detections. For instance, if
the duration time is set to 10 seconds, once the system detects a motion, it will go to alarm and
would not detect any other motion (specific to camera) in 10 seconds. If there is another motion
detected during this period, it will be considered as continuous movement; otherwise it will be
considered as a single motion.
Record: check it and then the ―Trigger Record‖ window will pop up automatically (you can
also click the ―Configure‖ button to pop up the window). Select camera on the left side and
then click to set the camera as the trigger camera. Select trigger camera on the right side
and then click to cancel the trigger camera. Click ―OK‖ to save the settings. The trigger
cameras will record automatically when the sensor alarm is triggered.
Snapshot: check it and then the ―Trigger Snapshot‖ window will pop up automatically.
Configure the trigger camera in the window. The trigger cameras will capture images
automatically when the sensor alarm is triggered.
Push: check it and choose ON or OFF. If it is ON, the system will send messages when the
sensor alarm is triggered.
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Alarm-out: check it and then the ―Trigger Alarm-out‖ window will pop up automatically.
Configure the trigger alarm-out in the window. The system will trigger the alarm-out
automatically when the sensor alarm is triggered. You need to set the delay time and the
schedule of the alarm outputs. See 11.5.1 Alarm-out for details.
Preset: check it and then the ―Trigger Preset‖ window will pop up automatically. Configure the
trigger preset of each camera. To add presets, please see 6.2 Preset Setting for details.
Buzzer: if enabled, the system will begin to buzz when the sensor alarm is triggered. To set the
delay time of the buzzer, please see 11.5.4 Buzzer for details.
Pop-up Video: After camera setting, the system will pop up the corresponding video
automatically when the sensor alarm is triggered. To set the duration time of the video, please
see 11.5.3 Display for details.
Pop-up Message Box: if enabled, the system will pop up the corresponding alarm message box
automatically when the sensor alarm is triggered. To set the duration time of the message box,
please see 11.5.3 Display for details.
E-mail: if enabled, the system will send an e-mail when the sensor alarm is triggered. Before
you enable the email, please configure the recipient’s e-mail address first (see 14.1.5 E-mail
Configuration for details).
Virtual alarm: This function should be used with API server. If you want to enable it, please
make sure the API Server is enabled first (StartNetworkPort) and then set the
authentication as ―Digest‖.
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Select the camera, enable the motion and set the sensitivity and duration of the camera.
Sensitivity: the higher the value is, the more sensitive it is to motion. You should adjust the
value according to the practical conditions since the sensitivity is influenced by color and time
(day or night).
Duration: it refers to the interval time between the adjacent motion detections. For instance, if
the duration time is set to 10 seconds, once the system detects a motion, it will go to alarm and
would not detect any other motion (specific to camera) in 10 seconds. If there is another motion
detected during this period, it will be considered as continuous movement; otherwise it will be
considered as a single motion.
Drag the camera image to set the motion area. You can set more than one motion area.
Click ―All‖ to set the whole camera image as the motion area. Click ―Reverse‖ to swap the
motion area and the non-motion area. Click ―Clear‖ to clear all the motion areas.
Click ―Apply‖ to save the settings. Click ―Processing Mode‖ to go to the alarm handling
configuration interface of the motion alarm.
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Enable or disable ―Push‖, ―Alarm-out‖, ―Buzzer‖, ―Pop-up Message Box‖ and ―E-mail‖.
The exception handling settings are similar to that of the sensor alarm (see 11.1 Sensor Alarm
for details).
Click ―Apply‖ to save the settings.
Set the delay time the schedule and type of each alarm-out. You can click ―Edit Schedules‖
to edit the schedules (see 7.1.2 Schedule Settings for details).
Click ―Apply‖ to save the settings. You can click ―Test‖ to test the alarm output.
11.5.2 E-mail
Click StartSettingsAI/EventEvent NotificationE-mail to go to the e-mail
configuration interface. Set the e-mail address of the recipients. See 14.1.5 E-mail
Configuration for details.
11.5.3 Display
Click StartSettingsAI/EventEvent NotificationDisplay to go to the display
configuration interface. Set the duration time of the pop-up video and the pop-up message box.
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If you device support two outputs, please set the output of the pop-up video as needed. After
that, click ―Apply‖ to save the settings.
11.5.4 Buzzer
Click StartSettingsAI/EventEvent NotificationBuzzer to go to the buzzer
configuration interface. Set the delay time of the buzzer and then click ―Apply‖ to save the
setting. You can click ―Test‖ to test the buzzer.
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11.5.6 Audio
Click StartSettings AI/Event Event NotificationAudio to go to the interface as shown
below.
In this interface, you can set the volume of local audio. Click ―Add‖ to upload the audio file.
Choose the uploaded audio file and then click ―Listen‖ to listen to it; click ―Delete‖ to delete
this file.
11.5.7 Light
Click StartSettingsAlarmEvent NotificationLight to go to the interface as shown
below. In this interface, you can enable and set the light flashing time and frequency when an
alarm is triggered.
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Click ―Clear‖ to stop the buzzer when the buzzer alarm happens. Click to view the detail
information as shown below.
If the exception information is more than one page, you can enter the number in the box and
then click to jump to the specified page. Click / to view the exception
alarm information in the previous/next page.
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All alarm linkages of all channels and sensor alarms will be invalid after clicking ―One Key
Disarm‖ by default. You can also self-define the channels and sensors you want to disarm by
clicking ―Add‖. Only the selected channels and sensors will be disarmed by clicking ―One Key
Disarm‖.
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12 Application
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If you want to know the detailed check-in information of someone, please click ―Advanced‖
and then enter the name and choose the type to search.
Click to view the detailed information. In this interface, the checked image can be
viewed.
Click to view the registered face picture of this person.
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You can manage the parking lot through the NVR. Before using this function, please add the
professional ANPR camera.
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For the block-list, you can set ―No parking allowed‖. After that, set the schedule and Email as
needed.
In this interface, you can view the detailed information of the parking lot, including the total
parking space, remaining parking space, number of vehicle entering today, number of vehicle
exiting today and vehicle entry/exit records.
Only vehicles added into the plate database are allowed to pass automatically. If the vehicle is a
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Select the access control device you want to configure the parameters.
Lock: Choose the lock you want to control.
Unlocking Mode: if ―Mask On‖ is selected, the door will be opened when the matched person
wearing a mask
List Type: Allow list, visitor (including allow list), stranger (including visitor and allow list).
Unlocking Delay Time: Set the door unlocking delay time. The time range is from 0 to 10
seconds. For example, the unlocking mode is ―Face only‖ and the delay time is set to ―2‖
seconds; the door will be opened 2 seconds later after face recognition.
Unlocking Duration: If the door has been unlocked for a period that exceeds the duration, the
door will be automatically locked. The time range is from 0 to 10 seconds. For example, the
unlocking mode is ―Face only‖ and the duration is set to ―3‖ seconds; the unlocking door will
be automatically locked 3 seconds later.
Door Lock Setting: Choose ―Auto‖, ―NO‖ or ―NC‖. Please select it according to your door lock
type.
Alarm Linkage Type: Open/close the door
Wiegand Config: Wiegand Input, Wiegand Output or Off can be selected. If the card reader is
connected to the Wiegand interface, please select ―Wiegand Input‖. If the access controller is
connected to the Wiegand interface, please select ―Wiegand Output‖.
Wiegand Mode: 26bit(8), 26bit(10), 34bit, 37bit, 42bit, 46bit, 58bit or 66bit can be selectable.
After clicking ―Apply‖, the configuration will be synchronized with the camera.
When someone wants to enter, the access control device will open the door according to the set
condition.
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If you want to view the real-time face snapshots and comparison of access control devices, please
enable face detection or comparison function as needed. Then the corresponding results will display
under the target detection tab in the live interface.
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Area displays the user permissions. Area displays the user list. Click the user in the list to
display its user permissions in area .
There are three default permission groups (―Administrator‖, ―Advanced‖ and ―Common‖)
available when adding accounts. You can manually add new permission group (see 13.3.1 Add
Permission Group for details).
Only admin and the users that have the ―Account and Authority‖ permission can manage the
system’s accounts. Group ―Administrator‖ owns all the permissions displayed in area except
―Account and Authority‖ and its permissions cannot be changed while the permissions of
―Advanced‖ and ―Common‖ can be changed.
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Set the username, password and group. User can also set the pattern lock here. The e-mail
address and MAC address are optional (enter the MAC address after you check it). Click ―Add‖
to add the user.
Modify Password
The password of admin can be modified. Click ―Modify Password‖ to pop up a window. Enter
the current password and then set new password. Click ―OK‖ to save the settings.
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In addition, the admin user can modify the common/advanced user’s password.
Input current password and then check ―Enable‖ to set pattern lock.
Edit User
Click ―Edit User‖ to pop up the window as shown below. The admin is enabled, its permission
control is closed and permission group cannot be changed by default. You can enable or disable
other users (if disabled, the user will be invalid), open or close their permission control (if
closed, the user will get all the permissions which admin has) and set their permission groups.
Click ―OK‖ to save the settings.
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Click to add permission group. Set the group name, check the permissions as required and
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then set the ―Local‖ and ―Remote‖ permissions. Click ―Add‖ to save the settings.
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Check ―Enable‖ and then choose ―Enable Allow List (white list)‖ or ―Enable Block List
(black list)‖ (the PC client of which the IP address is in the white list can access NVR remotely
while the PC client in the black list cannot).
Add IP/IP segment/MAC. Click ―Add IP‖ or ―Add MAC‖ and then check ―Enable‖ in the
popup window (only if you check it can the IP/IP segment/MAC you add be effective). Enter
the IP/IP segment/MAC and then click ―OK‖. In the above interface, click to edit IP/IP
segment/MAC, click to delete it. Click ―Apply‖ to save the settings.
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ARP Guard: Address Resolution Protocol Guard. This function can protect the LAN from APR
attack and make the network run stably. If it is enabled, you can enable auto gateway MAC or
manually set gateway MAC. Additionally, detection defense also can be enabled as needed.
In this interface, you can set the level and expiration time of the password.
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14 Device Management
14.1 Network Configuration
14.1.1 TCP/IP Configuration
Click StartSettingsNetworkTCP/IP to go to the following interface. Check ―Obtain an
IP address automatically‖, and ―Obtain DNS automatically‖ to get the IPv4/IPv6 (if IPv6 is
enabled) address automatically, or manually enter the network addresses. You can click
―Advanced‖ to modify the MTU value according to the network condition (MTU, Maximum
Transmission Unit, can be modified according to network condition for higher network
transmission efficiency). Click ―Apply‖ to save the settings.
Note:
Internal Ethernet Port
If you use the NVR with the PoE network ports, click ―Internal Ethernet Port‖ to go to the
following interface.
The internal Ethernet port is the port which is used to connect all the PoE ports with the NVR
system. The PoE ports are available if the internal Ethernet port is online; if it is offline, all the
PoE ports will be unavailable, may be the internal Ethernet port is broken. The network
addresses of the internal Ethernet port can be changed to make the port in the same network
segment with the IP cameras which are directly connected to the PoE ports of the NVR (it is
not recommended to change the network addresses of the internal Ethernet port).
Mode: Non-long line mode or long line mode can be selectable. The non-line mode is the
default setting. If the transmission performance of your network cables connected the PoE
ports and IPC are not so good or these network cables are very long, you can choose long line
mode.
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TOE: Some models may support TOE mode. It is a technology for improving the network
transmission speed. Please enable it according to the actual network situation. If TOE is
enabled, it shall be high speed mode. Then multiple address setting or network fault tolerance
can be chosen and configured. If TOE is not enabled, it shall be compatible mode. Then the
network fault tolerance cannot be selected and set up.
Refer to the figure as shown below. If ―Network Fault Tolerance‖ is selected, check ―Obtain an
IPv4 address automatically‖, and ―Obtain DNS automatically‖ to get the network addresses
automatically, or manually enter IPv4/IPv6(if IPv6 is enabled) address select one Ethernet port
as the primary card and then click ―Apply‖ to save the settings.
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HTTP Port: the default HTTP port of the NVR is 80. The port number can be changed to
others like 81. The port is mainly used to web client access. If you want to access the NVR
through a web browser, you should enter IP address plus HTTP port in the address bar of the
web browser like http://192.168.11.61:81.
Note: The HTTP port and server port of the NVR should be mapped to the router before you
access the NVR via WAN.
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Please note that the certificate uploaded here shall be a certificate with private key.
How to attach the private key to the certificate?
Please open the certificate and the private key files with the editor (like Notepad++) and then
copy the private key to the certificate.
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After that, the device can be accessed by entering https://IP: https port via the web browser (eg.
https://192.168.1.201:443).
Server Port: the default server port of the NVR is 6036. The server port number can be
changed as required. The port is mainly used in network video management system.
POS Port: the default POS port of the NVR is 9036.
API Server: You can log in the media player which supports the RTSP protocol. Moreover, the
third-party can further develop through API service.
Authentication: Basic authentication and digest authentication are optional.
RTSP Port: RTSP real-time stream protocol can be used to control the sending of real-time
data. By media player (like VLC player) which supports the RTSP real-time stream protocol,
you can view the live images synchronously. The default RTSP port is 554 and it can be
changed as needed. (The address format: rtsp://IP address:554/chID=1&streamType=main or
rtsp://IP address:554/chID=1&streamType=sub; main indicators main stream; sub indicators
sub stream; chID indicators channel ID).
Examples: Enable RTSP and ―Anonymous‖. Then open the VLC player and enter the address
(for example: rtsp://192.168.1.88:554/chID=1&streamType=main) in the network address bar
of the VLC player. Then you can view the video of channel 1.
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Check ―Enable‖ and then select the DDNS type. Enter the server address, domain name,
username and password according to the selected DDNS type. Click ―Test‖ to test
the effectiveness of the input information. Click ―Apply‖ to save the settings. After that, the
successful connection status can be viewed.
Note: Only when the DDNS type is ―dyndns‖, can the heartbeat interval be configurable.
You will have to enter the server address and domain name if some DDNS types are selected.
Go to the relative DNS website to register domain name and then enter the registered domain
information here). Now we take www.dvrdydns.com for example.
Enter www.dvrdydns.com in the address bar to visit its DNS website.
Click Registration to go to the interface as shown below. Set the DDNS account
information (username, password and so on) and then click Submit to save the account.
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After you successfully request your domain name, you will see your domain name
information in the list.
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Enter the sender’s name, e-mail address, SMTP server and SMTP port (you can click ―Default‖
to reset the SMTP port to the default value) and then enable or disable the SSL and attaching
image. Set the username and enter the password of the sender and then click ―Apply‖ to save
the settings (you don’t have to enter the username and password if ―Anonymous Login‖ is
enabled). Click ―Test‖ to pop up a window. Enter the e-mail address of the recipient in the
window and then click ―OK‖. The e-mail address of the sender will send an e-mail to the
recipient. If the e-mail is sent successfully, it indicates that the e-mail address of the sender is
configured correctly.
Click ―Edit Recipient‖ to go to the following interface.
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Click ―Add‖ and then enter the recipient’s e-mail address and select the schedule (if a schedule
is selected, the system will send the alarm email and the recipient will receive it only in the
selected schedule time) in the popup window. Click ―Add‖ in the window to add the recipient.
You can also change the recipient’s receiving schedule by clicking in the ―Schedule‖
column. Click to delete the recipient in the list. Click ―Apply‖ to save the settings. Click
―Edit Sender‖ to go to the e-mail configuration interface of the sender.
Click the ―Refresh‖ button to refresh the UPnP status. If the UPnP status is ―Invalid UPnP‖
after refreshing it a few times, the port number may be wrong. Please change the mapping type
to ―Manual‖ and then click to modify the port until the UPnP status turns to ―Valid
UPnP‖. Refer to the following picture. You can view the external IP address of the NVR. Enter
the external IP address plus port in the address bar to access the NVR such as
http://183.17.254.19:81.
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14.1.7 802.1X
If it is enabled, the NVR data can be protected. When the NVR is connected to the network
protected by the IEEE 802.1X, user authentication is needed.
To use this function, the NVR shall be connected to a switch supporting 802.1x protocol. The
switch can be considered as an authentication system to identify the device in a local network.
If the NVR connected to the network interface of the switch has passed the authentication of
the switch, it can be accessed via the local network.
Protocol type and EAPOL version: Please use the default settings.
User name and password: The user name and password must be the same with the user name
and password applied for and registered in the authentication server.
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Check ―Enable‖ and then select the NAT server address. Click ―Apply‖ to save the settings.
You can scan the QRCode through mobile APP which is installed in the mobile phone or tablet
PC to quickly add the device to the server list of the mobile APP.
Access Type: NAT or NAT2.0 can be selected.
Click ―Advanced‖ to select the area as needed.
Note:
1. If you want to use cloud upgrade, you must enable NAT2.0.
2. After the NAT is enabled, use the mobile APP to scan the QRcode and then the device can be
added to the server list of the mobile APP.
3. The device can be added to the account of the mobile APP only when NAT2.0 is enabled.
After the NAT2.0 is enabled, when you add the device to the account of the mobile APP, you
must enter the security code of the device here. Please refer to the mobile surveillance user
manual for details.
After the device is bound to the account of the mobile APP, the blue binding information will
be shown under the QRcode. Click this blue information to unbind it.
14.1.10 SNMP
Click StartSettingsNetworkSNMP to go to the interface for SNMP configuration.
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send the alarm event and exception message to the monitoring center.
Select ―Accept Notification Only‖ or click ―Check for Updates‖ to check whether the
current version is the latest. If your software version is not the latest, click ―Upgrade‖ to
download and upgrade from the cloud server.
Please don’t power off during the upgrade process.
Platform Access
Set ―Access Type‖ as ―Platform Software‖ and select ―Enable‖ as shown below.
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Check the IP address and port of the transfer media server in the NVMS. The default
server port for auto report is 2009. If it is modified, please go to the transfer media interface to
check.
Enable the auto report in the NVMS when adding a new device. Then self-define device
ID and complete the remaining information of the device in the NVMS.
Enter the above-mentioned server address, port and report ID in the server interface. Then
click ―Apply‖ to save the settings. Now the NVMS system will automatically connect this
device.
14.1.14 ONVIF
The device supports ONVIF (Profile G/T/S) and the model name can be searched on ONVIF
official website. After the ONVIF is enabled, it can be searched and connected to the
third-party platform via ONVIF protocol.
Click StartSettingsNetworkIntegration ONVIF to enter the following interface.
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Note: when adding the device to the third-party platform with ONVIF protocol, please check
―Enable ONVIF‖ first and then enter the username and password created in the above interface.
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Device Name: The name of the device. It may display on the client end or CMS that help user
to recognize the device remotely.
Video Format: Two modes: PAL and NTSC. Select the video format according to the camera.
Main Output: Enable ―Fixed display resolution‖ and then select the main output as needed.
Note: You can set the resolutions of the main output and secondary output respectively if the
NVR has dual outputs. Refer to the picture as shown below.
Dwell Automatically: Switch automatically. Check it and set ―wait time‖.The system will
switch images automatically if it is not operated during the time you set.
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NTP: select ―NTP‖ in the ―Synchronous‖ option and then enter the NTP server.
In this interface, you can view the the current power consumption of the added POE
camera/panel. The PoE power supply of the PoE camera/panel can be enabled or disabled by
selecting ―ON‖ or ―OFF‖ as needed.
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Note: Restoring default parameters will not change time zone and video format, except that,
the password of the admin will be kept.
Note: The file system of the USB mobile device which is used for upgrading, backing up and restoring
should be FAT32/NTFS format.
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the NVR by importing the configuration file to other NVRs for time saving.
Insert the USB storage device into the USB interface of the NVR and then click
StartSettingsSystemMaintenanceBackup and Restore to go to the interface.
Backup
Select the USB device in ―Device Name‖ option; go to the path where you want to store the
configuration backup file and then click ―Backup‖; finally click ―OK‖ in the popup window.
Recover
Select the USB device in ―Device Name‖ option; find the configuration backup file and then
click ―Recover‖; finally click ―OK‖ in the popup window.
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Choose the log file in the list and then click ―Export‖ button to export the log file. Click
on the ―Content‖ title bar to pop up a menu list. Check contents in the menu list and then the
log list will show the checked log contents only. Click to play the video log.
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15 Remote Surveillance
15.1 Mobile Client Surveillance
Enable NAT in the NVR. Refer to 14.1.8 NAT Configuration for details.
Download and install the mobile client ―SuperLive Plus‖ into the mobile device with the
Android or iOS system.
Run the mobile client, go to the ―Server List‖ interface to scan the QRCode of the NVR
(Go to StartSettingsNetworkNAT to view the QRCode of the NVR).
If you want to add the device to the account of the mobile APP, you must enable NAT2.0 and
enter the security code. Please refer to the mobile surveillance user manual for details.
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Notes: 1. Please make sure that the IP address of the NVR and the computer are both in the same
local network segment. For example, supposing that the IP address of the computer is
192.168.1.41, the IP address of the NVR shall be set to 192.168.1.XXX.
2. If the HTTP port of the NVR is not 80, but other number instead, you need to enter the IP
address plus port number in the address bar when accessing the NVR over network. For
example, the HTTP port is 81. You should enter http://192.168.1.42:81 in the address bar.
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Enter the serial number (click on the tool bar at the bottom of the live preview interface to
see the serial number of the NVR), user name (the user name of the NVR, admin by default)
and password of the NVR, select the display language on the top right corner of the interface
and then click ―Login‖ to go to the web client interface.
PPPoE Access
Click StartSettingsNetworkPPPoE to go to the ―PPPoE‖ interface. Check ―Enable‖
in the ―PPPoE settings‖ and then enter the username and password you get from your ISP.
Click ―Apply‖ to save the settings.
Click StartSettingsNetworkNetwork Status to view the IP address of the NVR.
Open a web browser on your computer, enter the IP address of the NVR like
http://210.21.229.138 in the address bar and then press enter to go to the login interface. Enter
the username and password of the NVR in the interface and then click ―Login‖ to go to the live
preview interface.
Router Access
Click StartSettingsNetworkTCP/IP to go to the ―TCP/IP‖ interface. Set the IP
address, subnet mask, gateway, preferred DNS and alternate DNS of the NVR.
Set the HTTP port (it is suggested to modify the HTTP port because the default HTTP port
80 might be taken up) and enable UPnP function in both the NVR and the router. If the UPnP
function is not available in the router, you need to forward the LAN IP address, HTTP port and
server port of the NVR to the router. Port mapping settings may be different in different routers,
so please refer to the user manual of the router for details.
Get the WAN IP address of the NVR from the router. Open a web browser on your
computer, enter the WAN IP address plus HTTP port like http://116.30.18.215:100 in the
address bar and then press enter to go to the login interface. Enter the username and password
of the NVR in the interface and then click ―Login‖ to go to the live preview interface.
Note: If the WAN IP address is a dynamic IP address, it is necessary for you to use the domain name to
access the NVR. Click StartSettingsNetworkDDNS to set DDNS (see 14.1.4 DDNS Configuration
for details). By using DDNS function you can use the domain name plus HTTP port like
http://sunshine.dvrdydns.com:100 to access the NVR via internet.
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When you access the NVR through the above web browser for the first time, the browsers need
to download and install the relative components for normal preview and playback.
If the permission of the configuration modification are needed after the plug-in runs, please
allow it, or the interface cannot be displayed normally; if the relevant ports of plug-in (port
11563; port 12863; port 13863) are occupied, the system will tell you which program has
occupied the port. Please stop the occupied program.
The supported browsers (green color) for remote access without the plug-in are as follows. The
red color versions are not supported.
Please refer to the tips in the remote interfaces for details. The buttons and icons on the top
right corner of the remote interface are introduced as follows.
admin: the current login username.
Logout: click it to log out and return to the login interface.
Modify Password: click it to change the password of the current login user. Enter the current
password and then set a new password in the popup window. Click ―OK‖ to save the new
password.
Local Settings: click it to change the local settings. Set the snapshot number and click ―Browse‖
to set the snapshot path and record path as shown below. Click ―Apply‖ to save the settings.
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Here we take web client access with plug-in for example to introduce.
Start Preview
Select a window in the preview area and then click one online camera on the left panel to
preview the camera in the window. You can click in the tool bar to preview all the
cameras.
View Camera
Click to view the cameras. You can view the number of all the added cameras and the
online cameras. For instance, the left number 3 in on the left panel stands for the
number of online cameras; the right number 4 stands for the number of all the added cameras.
Enter the camera name in the search box and then click to search the camera. Click
to refresh the camera list.
View Group
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Click to view the groups. The up side of the left panel displays all the groups and the
down side displays all the cameras in the group.
View Scheme
Click to view the scheme. All schemes can be shown in the left panel. Double click the
scheme name to invoke it quickly.
Button Meaning
Screen mode button.
Click it to enable/disable OSD.
Click it to show full screen. Right click on the full screen to exit full
screen.
Click ―All Main Stream‖ or ―All Sub Stream‖ to set the stream of all the
cameras.
Manual alarm button. Click it to pop up a window and then trigger and
clear the alarm-out in the window manually.
Click it to preview all the cameras.
Click it to close all the preview cameras.
Click it to start recording for all cameras to computer. Click to
stop recording.
Click it to start recording for all cameras to the NVR. Click to stop
recording.
Click it to enable talk with the NVR.
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Button Meaning
Click it to snap.
Click it to start record to computer
Click it to start record to the NVR.
Click it to zoom in the image of the camera and then drag the mouse on the
camera image to view the hidden area.
Click it to zoom out the image of the camera.
Click it to start two-way talk.
The 3D zoom in function is designed for P.T.Z. Click it and then drag the
image to zoom in or zoom out the image; click the image on different areas
to view the image of the dome omni-directionally.
Click it to close the preview camera.
Click it to display original size
Click it to enable audio and then drag the slider bar to adjust the volume.
You can listen to the camera audio by enabling audio.
Click one camera window in the preview area and then click to set the camera’s live
preview stream and record stream to main stream in manual record mode; click to
set the camera’s live preview stream and record stream to sub stream. In sub stream tab, set the
resolution, FPS and bitrate and then click ―Apply‖ to save the settings.
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Button Meaning
Click / / / / / / /
to rotate the dome; click to stop rotating the dome.
If the camera you added is motorized lens camera, click the lens control icon to adjust the lens.
If the camera you added is a fisheye camera, click the fisheye icon to set the relevant
parameters as needed.
Button Meaning
Stop button.
Rewind button. Click it to play video backward.
Play button. Click it to play video forward.
Pause button.
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Button Meaning
Deceleration button. Click it to decrease the playing speed.
Acceleration button. Click it to increase the playing speed.
Previous frame button. It works only when the forward playing is paused in single screen
mode.
Next frame button. It works only when the forward playing is paused in single screen mode.
Click to step backward 30s and click to step forward 30s.
Backup start time button. Click the time scale and then click it to set the backup start time.
Backup end time button. Click the time scale and then click it to set the backup end time.
Backup button.
Backup tasks button. Click it to view the backup status.
Event list button. Click it to view the event record of manual/schedule/sensor/motion.
By Event
Check the record type on the left side of the interface and then click to set the start time
and end time; check the cameras and then click on the right side to search the record (the
searched record data will be displayed in the list); check the record data in the list and then
click ―Backup‖ to backup the record.
By Time
Click to set the start time and end time on the left side of the interface; check the
cameras and then click on the right side to backup the record.
Image Management: Click ―Image Management‖ to go to image management interface. The
system will display all the captured images automatically in the list. Click to delete the
image. Click to pop up the ―Export‖ window. Click to pop up the ―View Image‖
window. Click to export the image.
View Backup Status: Click ―Backup Status‖ to view the backup status. Click ―Pause‖ to pause;
click ―Resume‖ to continue the backup; click ―Delete‖ to delete the task.
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15.4.5 Application
The application of this system includes parking lot management, access control management,
face attendance, face check-in and so on. Note that face attendance and face check-in functions
are only available for some modes. All of these settings are similar to that of the NVR. See the
configurations of the NVR for details.
3. Select the camera and click to log in the web client of the camera. Then you can set
the parameters of the camera as needed.
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Appendix A FAQ
Q1. Why can’t I find the HDD?
a. Please check the power and SATA data cables of the HDD to make sure they are well
connected.
b. For some NVRs with the 1U or small 1U case, the power of the adapter may be not
enough for operating them. Please use the power adaptor supplied along with the NVR.
c. Please make sure the HDDs are compatible with the NVR. See Appendix C Compatible
Device List for details.
d. The HDD could have gone bad.
Q2. Why are there no images output in some or all of the camera windows?
a. Please make sure the resolutions of the cameras are supported by the NVR.
b. Please make sure the network cables of the IP camera and NVR are both connected
properly and the network parameters are set correctly.
c. Please make sure the network and the switch both work normally.
Q3. The screen has no output after booting the NVR normally.
a. Please make sure the screen, HDMI or VGA cables are good and well connected.
b. Please make sure the screen supports the resolution of 1280*1024, 1920*1080 or
3840*2160 (4K*2K). The NVR cannot self-adapt to the screen of which the resolution is lower
than 1280*1024, and then the screen will remind you that the screen resolution is not supported
by the NVR or just have no display. Please change a screen at 1280*1024, 1920*1080 or
3840*2160 resolution before booting the NVR.
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Q6. The IP camera which connects to the PoE port of the NVR cannot be displayed
automatically in the camera list, why?
a. Please check whether the resource of the PoE port is occupied by another IP camera that is
added through network.
Take the 16 CH NVR with 8 PoE ports as an example. The resource distribution of the 16
CH IP cameras is shown in the picture below.
When you add IP cameras through network, the IP cameras will occupy the resource from CH1,
CH2, CH3, CH4… by the adding sequence; if you directly connect the IP cameras to the PoE
ports of the NVR, the IP cameras will occupy the resource from CH9 to CH16 according to the
number of the PoE port each IP camera is connecting to.
Supposing that 12 CH IP cameras have been added to the NVR through network and no IP
camera has been directly connected to the PoE port. The 12 CH IP cameras occupy the 8
network resources from CH1 to CH8 and 4 PoE resources from CH9 to CH12 which are
supposed to be occupied by connecting the IP cameras directly. In this situation, if you directly
connect one IP camera to PoE5, PoE6, PoE7 or PoE8, the IP camera will be displayed in the
camera list automatically; if you connect it to PoE1, PoE2, PoE3 or PoE4, it won’t be displayed
in the camera list by showing resource conflict; if you just need to connect it to PoE1, PoE2,
PoE3 or PoE4, you should first delete the IP camera which occupies the PoE port resource and
then reconnect it to the PoE port.
Take the 8 CH NVR with 8 PoE ports as another example. The resource distribution of the
8 CH IP cameras is shown in the picture below and the adding rules of the IP cameras are
similar to the rules mentioned in the above. Please refer to the above for details.
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b. Please make sure that the internal Ethernet port and the IP camera which directly connects
to the PoE port through ONVIF protocol are in the same network segment.
The internal Ethernet port and the IP camera which directly connects to the PoE port through
ONVIF protocol should be in the same network segment, or you will fail to add the IP camera.
Log in the IP camera’s web client and then enable DHCP (obtain an IP address automatically);
or manually change the IP address of the IP camera to make it in the same network segment
with the internal Ethernet port.
c. Check whether the number of the added IP camera is the maximum.
If the number of the added IP camera is the maximum, the system will show you the message
that the IP camera number is beyond the maximum when you directly connect another IP
camera to the available PoE port and thus you will fail to add the IP camera.
Q7. The IP camera which directly connects to the PoE port of the NVR through ONVIF
protocol is shown in the camera list, but there is no image output, why?
Please make sure the username and password of the IP camera are correct. The IP camera’s
username and password can be modified through the two ways mentioned as below.
① Click ―Edit Camera‖ in the Camera module of the setup panel to go to the interface as
shown below. Click to modify the username and password of the IP camera (enter the
correct username and password of the IP camera in the popup window and then click ―OK‖).
② Go to the live preview interface and then click in the preview window of the IP
camera to edit the IP camera’s username and password.
b. The record schedule has not been set in customization mode. Please refer to 7.1.2
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b. Other plug-ins or anti-virus may block ActiveX. Please disable or do the required settings.
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Select camera in the resource tree on the left side of the interface to play the camera record.
Click on the tool bar under the camera image to enable audio. Refer to Fig 11-2.
Note: The record will not have audio output if you disable the audio when recording by NVR. Please
see 7.1.1 Mode Configuration and 7.2 Encode Parameters Settings for details.
If you select the AVI format when backing up recorded video by NVR, the recorded video
backup data can be played by the video player which supports this format.
b. Recorded video backed up through web. The recorded video can only be backed up with
AVI format through web. The recorded video can be backed up to PC and played by the video
player which supports this format.
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Fig 11-1
Fig 11-2
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Q12. HTTPs service cannot work normally after directly installing the signed certificate.
a. When importing the certificate, the private key is not attached to the certificate.
b. When importing the certificate, the private key is attached to the certificate, but it is
encrypted. At present, the NVR doesn’t support the certificate with the encrypted private
key.
Q13. You are prompted with the unsafe statements/tips when using HTTPs service.
a. Please make sure your certificate is trusted.
b. Make sure whether the Common Name (domain information) of the certificate matches
with the domain name of the visiting website.
c. Whether the certificate is within the period of validity.
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The table below shows the recording capacity requirements for record storage in 30 days.
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For instance, there is a 32CH NVR recording 24 hours per day and the record stores for 30
days. The NVR adopts dual stream recording. The main stream is 4096Kbps and the sub stream
is 1024Kbps, then the total recording capacity is 49.45TB (39.56TB + 9.89TB). Considering
the format loss of the disk is about 10%, the required disk capacity will be 55TB (49.45TB
÷(1-10%)).
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Brand Capacity
SSK 2GB
Netac 4GB
Kingston 2GB/8GB/16GB/32GB
Aigo 2GB
Smatter vider 1GB
SanDisk 4GB/8GB/16GB/32GB
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Personal Data
Function Transmission Type Storage Type Authentication
Type
Username,
PPPoE TLS+AES256(password) Password AES256 Username/Password
Password
Username,
DDNS TLS+AES256(password) Password AES256 Username/Password
Password
Password AES256
Username, The E-mail address
E-mail Password, TLS+AES256(password) will be desensitized Username/Password
E-mail address before it is displayed
on the page.
Username,
802.1x TLS+AES256(password) Password AES256 Username/Password
Password
Username,
FTP TLS+AES256(password) Password AES256 Username/Password
Password
Statement:
Except for service authentication when communicating with the server, we will never share these personal data stored on
the device to the third-party or use them by ourselves without the client’s authorization.
The log will record the operator's operation steps and change records, but will not contain any information about the
collected personal data.
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admin NO
Statement:
Remote testing/debugging doesn’t support for the device (Telnet/SSH unavailable). When an error occurs, the customer
needs to send the device back to our company and tell us the password of ―admin‖ used to log in the device and web
client. Then the corresponding technician of our company will log in the serial port to find the problem. Without the
customer’s identity verification information and the customer’s authentication, we cannot log in and do not have
permission to log into the device.
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add-shell addgroup adduser arp ash awk basename blkid blockdev btools busybox cat
chat chmod chpst cmp cp cut date dd delgroup deluser depmod devmem df diff dmesg
dnsdomainname dos2unix du echo ed egrep eject env envdir envuidgid expr fbset fgrep
find free fsck.vfat fsync getty grep groups halt head hexdump hiddrs himc himd himd.l
himm hostname hwclock i2c_read i2c_write id ifconfig ifstat init insmod iostat ip
Hilinux
Operating ipaddr iplink iproute iprule iptables iptunnel kill killall killall5 ln login logname ls
Operating
lsmod lsof lspci lsusb lzcat lzma md5sum mdev mkdir mkfifo mknod modinfo
Command System
modprobe mount mountpoint mv netstat nice passwd pidof ping ping6 pmap poweroff
Command
pppd pppoe printf ps pstree pwd readlink reboot remove-shell renice
restoreCFG_N9000.sh rm rmdir rmmod route sed setsid setuidgid sh shutdown_os.sh
sleep softlimit stat stty sync tail tar test time top touch tty ubiattach ubidetach udevadm
udevd udhcpc umount uname unix2dos unlzma uptime usleep vconfig vi watch wc
xargs yes
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