Ye Abrish Yeteshal New Stationary Ga
Ye Abrish Yeteshal New Stationary Ga
Ye Abrish Yeteshal New Stationary Ga
MARY’S UNIVERSTIY
SCHOOL OF GRADUATE STUDIES
MBA IN ACCOUNTING & FINANCE
By
Yoseph Ayana Dagnaw
June, 2019
Addis Ababa, Ethiopia
i
ST. MARY’S UNIVERSTIY
SCHOOL OF GRADUATE STUDIES
MBA IN ACCOUNTING & FINANCE
June, 2019
Addis Ababa, Ethiopia
ii | P a g e
ST. MARY’S UNIVERSTIY
SCHOOL OF GRADUATE STUDIES
MBA IN ACCOUNTING & FINANCE
By
Yoseph Ayana Dagnaw
iii | P a g e
Declaration
I, the undersigned, declare that this thesis is my original work; prepared under the guidance of
Ass Prof. Abraham G. All the sources of materials used for this thesis have been dully
acknowledged. This work is, an original contribution to the existing stock of knowledge making
for its advancement. I further confirm that the thesis has not been submitted either in part or in
full to any other higher institution or university for the purpose of earning any degree.
__________________ __________________
Name Signature and Date
I|Page
Endorsement
This thesis has been submitted to St. Mary‟s University, School of Graduate studies for examination
with my approval as a University advisor.
Ass Prof. Abraham G. __________________
Advisor Signature and date
II | P a g e
Dedication
This work is dedicated to Alemitu Ayalew (My Mom), Ayana Dagnaw ( My Dad ), Meseret
Ayana, Tesfanesh Ayana , Mister Abebe (My Wife) , Muse Ayana , H/ Maryam Ayana,
Elizabeth Ayana and all Staff of CBE branch – LVB for their patience, encouragement and
emotional support throughout these three years. God richly bless you all.
III | P a g e
Acknowledgements
I am thankful to the almighty God who saw me through the toughest moments of this program. I
am very grateful to my advisor Ass Prof. Abraham G.who guided and support me right from the
inception of this idea to the end. His comment in assisting me enabled me complete this work in
time.
I thank all my lecturers who thought me throughout the program. I also wish to thank my friends,
particularly those whom I closely shared many special learning experience. I also wish to thank
all the respondents to this study without you this study would not have been complete. I also
appreciate the support and encouragement from my mom Alemitu Ayalew. Finally, I say a big
thank you to all who assisted in diverse ways directly or indirectly in successfully completing
this thesis.
IV | P a g e
Abstract
Deposit mobilization is the major services of commercial banks. However,
managing deposits is not possible without knowing and controlling the factors
affecting it. The objective of this study was to identify the determinants of
commercial banks deposit mobilization by considering six independent variables
namely PLS , general inflation rate, the number of branches of banks, per capita
income, deposit (interest) rate, exchange rate to USD. This study had shown that
prize-linked savings , branch expansion, real per capita income and general
inflation are the most significant factors of deposit volume. The deposit volumes of
commercial banks are found to be impacted by the schemes of PLS. From the
questionnaires a small number of employees agreed that customers come to banks
solely due to the existence of PLS. This show there are also other reasons like the
number of branches of banks (accessibility) and quality service by which
customers stimulated to work with banks. Some employees specified that PLS
influenced customers to minimize frequent withdrawal from their accounts.
Employees believe prize-linked saving programs positively affect customers’
attitude towards saving which in turn affects the level of deposits mobilized by the
bank.
Key Words: Prize Linked Saving, Deposits Mobilization, Commercial Banks
V|Page
List of Acronyms and Abbreviations
CBE - Commercial Bank of Ethiopia
OLS - Ordinary Least Square
DEP-Deposit
INR - Inflation rate
DIR- Average deposit (interest) rate
RPC- Real GDP per capita growth rate
BRX- Branch expansion of each local bank
EXR - Annual exchange rate of Birr to USD
PLS- Prize linked saving
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Table of Contents
Declaration ................................................................................................................................................. I
Endorsement............................................................................................................................................. II
Dedication ................................................................................................................................................ III
Acknowledgements.................................................................................................................................. IV
Abstract ..................................................................................................................................................... V
List of Acronyms and Abbreviations ........................................................................................................ VI
List of Figures ........................................................................................................................................... X
List of Tables ............................................................................................................................................ XI
Chapter One .............................................................................................................................................. 1
1. Introduction .......................................................................................................................................... 1
1.1 Background of the Study ................................................................................................................. 1
1.2 Statement of the Problem .............................................................................................................. 2
1.3 Research Questions ......................................................................................................................... 4
1.4 Objectives of the Study ................................................................................................................... 4
1.5 Scope of the Study .......................................................................................................................... 4
1.6 Limitation of the Study.................................................................................................................... 4
1.7 Significance of the Study ................................................................................................................. 5
1.8 Organization of the Study ............................................................................................................... 5
Chapter Two .............................................................................................................................................. 6
2. Literature .............................................................................................................................................. 6
2.1 Conceptual Review.............................................................................................................................. 6
2.1.1The Role of Financial Sector for Deposit Mobilization.................................................................. 7
2.1.2 The Function of Banks in Financial Systems................................................................................. 8
2.1.3 Deposit Classifications ................................................................................................................. 9
2.1.4 Purpose of Deposits ................................................................................................................... 10
2.1.5 Determinants of Deposits .......................................................................................................... 11
2.2 Empirical Review ............................................................................................................................... 22
2.3 Summary and knowledge gap ........................................................................................................... 24
2.4 Conceptual framework of the study ................................................................................................. 25
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Chapter Three ......................................................................................................................................... 26
Methodology........................................................................................................................................... 26
3.1. Introduction ..................................................................................................................................... 26
3.2 Research Design ................................................................................................................................ 26
3.3 Research Approach ........................................................................................................................... 26
3.4 Target population ............................................................................................................................. 27
3. 5 Data Types ........................................................................................................................................ 27
3.6 Sample Technique ............................................................................................................................. 28
3.7 Sample size determination ............................................................................................................... 28
3.8 Data Analysis ..................................................................................................................................... 29
3.9 Ordinary Least Square ....................................................................................................................... 30
3.9.1Prize linked saving (PLS) ........................................................................................................... 31
3.9.2 Inflation ...................................................................................................................................... 31
3.9.3 Interest Rates .............................................................................................................................. 32
3.9.4 Exchange Rate.......................................................................................................................... 32
3.9.5 Branch Expansion ...................................................................................................................... 32
3.9.6 Per capita income ..................................................................................................................... 32
3.10 Reliability and Validity Test ............................................................................................................. 33
Chapter Four ........................................................................................................................................... 34
4. Results and Discussions....................................................................................................................... 34
4.1 Analysis of Qualtitative Data............................................................................................................. 34
4.2 Respondents’ personal information ................................................................................................. 34
4.2.1 Age distribution of respondents ................................................................................................ 34
4.2.2 Gender of the respondent ......................................................................................................... 35
4.2.3 Educational background of the respondent: ............................................................................. 35
4.2.4 Duration for Doing Business with CBE ....................................................................................... 36
4.3 Prizes Linked Saving and Deposit Mobilization ................................................................................. 37
4.3.1 Frequency of Savings during Prize Linked Saving ...................................................................... 37
4.3.2 Frequency of Withdrawal during Prize Linked Saving ............................................................... 38
4.3.3 Effect of Prize Linked Saving on Deposit growth ....................................................................... 38
4.3.4 Trend of Prize Linked Saving ...................................................................................................... 40
4.4 Analysis of Quantitative Data ........................................................................................................... 41
VIII | P a g e
4.4.1 Prize Linked Saving ..................................................................................................................... 41
4.4.2 Deposit Mobilization of Commercial Banks ............................................................................... 43
4.4.3 Branch Expansion ....................................................................................................................... 44
4.4.4 Per Capita Income ...................................................................................................................... 44
4.5 Estimation Techniques ...................................................................................................................... 45
4.5.1 Unit Root Tests ........................................................................................................................... 45
4.6 Correlation results............................................................................................................................ 46
4.7 Regression Analysis ........................................................................................................................... 47
4.7.1 Inflation and Deposit Mobilization ............................................................................................ 48
4.7.2 Interest Rate and Deposit Mobilization ..................................................................................... 49
4.6.3 Per Capita Income and Deposit Mobilization ............................................................................ 49
4.7.4 Exchange Rate and Deposit Mobilization .................................................................................. 50
4.7.5 Branch Expansion and Deposit Mobilization ............................................................................. 50
Chapter Five ............................................................................................................................................ 51
5. Summary of Findings, Conclusion, Recommendation and Further Research Direction ..................... 51
5.1 Summary of Findings ........................................................................................................................ 51
5.2 Conclusions ....................................................................................................................................... 52
5.3 Recommendations ............................................................................................................................ 53
5.4 Direction for Further Research ......................................................................................................... 54
References ................................................................................................................................................. i
APPENDIX 1: Table for Determining Sample Size from a Given Population ............................................ iv
Appendix 2: Questionnaires...................................................................................................................... v
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List of Figures
Figure2.7 Conceptual framework of the study……………………………..…………...……….25
Figure 4.2.1 Age distribution of respondents…..…………………………………………….….34
Figure 4.2.2 Gender of respondents………………………………………………..…….……...35
Figure 4.2.3 educational background of respondents……………………..….………………….36
Figure 4.2.4 shows duration for doing business with CBE.…………………….………..……...36
Figure 4.3.1 frequency of savings during Prize Linked Saving………….…...……..……….…..37
Figure 4.3.2. Frequency of Withdrawal during Prize Linked Saving………...………………….38
Figure 4.4.1.A shows private deposit growth before PLS program…………….….………….…42
Figure 4.4.1.B shows private deposit growth during PLS program ………………….…….……42
Figure 4.4.2 Figure of Total Deposit of local banks in Ethiopia…….…………..………………43
Figure 4.4.3 Branch expansion …………………………………………………..…….…….….44
Figure 4.4.4 per Capita Income …………………………………………………..….…….……45
X|Page
List of Tables
Table 3.6.2 Number of employees working in special Grade-4 ……………………..……………...28
Table 4.3.3 : Effect of Prize Linked Saving Deposit Mobilization ………..…..…..….….…….…...39
Table 4.3.4 Trend of PLS ……………………………………………………….…...……….……...40
TABLE.4.5.1 Unit Root Tests ……………….……………………………….…..……..…...….…46
Table 4.5.3 Correlations ……………………………………………….……………….……………47
Table 4.6.1 Regression analysis result …………………………………………………..….…….....48
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Chapter One
1. Introduction
This chapter presents the background of the study, statement of the problem, research questions,
and objectives of the study, scope of the study, limitation of the study, significance of the study
and organization of the study.
2. Literature
This chapter deals with a review of both theoretical and empirical literature on the subject under
study. In the Tables theoretical review part, the theories that states about the commercial banks
deposits and reviewed related literature regarding the role of financial sector for economic
development of a country and included explanations as to what deposits are and the types of
deposits and the variables that is claimed to affect it are discussed. The empirical literature part
discusses past studies that were conducted on the area of factors determining commercial banks
deposits. In this part, the variables of deposit mobilization and the results of the study under
review are discussed.
According to Jim (2008), per capita is the level of GDP divided by the population of a country or
region. Changes in real GDP per capita over time are often interpreted as a measure of changes
in the average standard of living of a country. If households and firms desire to hold more
money, deposits will increase (Evan et al, 2006). So the relationship between income and
deposits is positive, that is as the income of the society increases the same happens for the
commercial bank‟s deposits. Therefore, as society‟s per capita income increases the same will
happen for commercial banks deposits.
3. Exchange rate
Exchange rates are quoted as foreign currency per unit of domestic currency or domestic
currency per unit of foreign currency (Bishop, 2006). Exchange rate allows denominating the
cost or price of a good or service in a common currency. As Thomas‟s explanation, the term
depreciation and appreciation is used to show the decrease and increase in the value of currency.
Depreciation is a decrease in the value of currency relative to another currency. Appreciation is
an increase in the value of a currency relative to another currency. As ECONOMIC Help online
explained, the main factors that influence exchange rate are: inflation, interest rate, speculation,
and change in competitiveness, balance of payment, government debt, government intervention
and Economic growth / recession.
According to Nugel (2012) as currencies depreciated in one country deposit will be reduced
since investors tend to withdraw deposit and exchanged to keep it by appreciating currency
(Hard currency) or invest in another form of investment rather than bank deposit. Alemayeh
Banking over the years has lived up to its definition of safe keeping of customers funds and
ensuring that the customers get the money upon demand. And this has been the basic function of
banking just as a raw material is for a business; to banking institution is cash (Giovanni, 1985).
Deposit mobilization therefore the world over has continually been part of the primary and
important component of banking. In the past few years, a lot of modifications in the financial
economies have taken place in the world (Hyuya, 1991). The world has witnessed many banks in
Determinants of Commercial Banks Deposit Mobilization Page 22
North American filed for insolvency. One of such was the Leman Brothers, when the company
declared insolvency security and it became a surprise because their business has been in
operation for past 159 years. This affected banks across Europe and other countries around the
world. The challenges of the banking industry have effects on the performance of other
businesses. Other businesses cannot assess loans to finance their activities thereby disturbing
their production and services operations (Refiee, et al, 2013).
There are many diverse scholarly works to investigate the consequence of several factors on
banking industry Beikzad and Ghorbannejad Maleki (2012) examined the operative factors on
bank resource mobilization and established that, information and communication technology,
service diversity, human resource skills, internal atmosphere service and locations were
considered to be some of the factors influencing cash resource mobilization. Karami et al. (2012)
presented a combination of Balanced Score Card (BSC) and Data Envelopment Analysis (DEA)
method for assessing the activities of banking sector. The study revealed various important
factors related to each of the perceptions of BSC and applied an analytical order process to rank
the methods. Khodaei Valahzaghard et al. (2012) explored the influence of macroeconomic
indicators on credit risk in the banking system of Iran and stated that no significant relationship
between the inflation rate, employment rate, unemployment rate, the dollar, the euro, with import
growth of credit risk in the banking system in Iran.
With respect to Ethiopia, various studies relating to bank deposit growth were carried out.
Bahredin (2016) had studied to find the determinants of commercial banks deposit growth in
Ethiopia by using these variables inflation, deposit interest rate, loan-to-deposit ratio, bank
branches, money supply growth, per capita income growth, and lagged bank deposit. In his study
stated that stimulation of economic growth, banks presence, financial intermediation bank
branches and per-capita-income growth influence is positively and statistically significant on
bank deposit growth; whereas, lagged bank deposit and loan-to-deposit ratio influence is
negatively and statistically significant on bank deposit growth.Andinet (2016) had examined
factors influencing deposit mobilization in private commercial banks in Ethiopia by explain
variables such as number of bank branches, deposit interest rate, liquid asset to deposit ratio,
lagged value of bank deposits, net interest margin, inflation rate and economic growth (GDP).
Independent Variables
Dependent Variable
Methodology
3.1. Introduction
This chapter presents the research methodology that was used to obtain primary and secondary
qualitative and quantitative data for the study. It presents the focus of the study, sampling
techniques and sample size, data types and collection method. The chapter further presents the
data analysis procedures employed to generate results upon which inference were made on the
entire population under study.
3. 5 Data Types
The researcher gathers quantitative data from the year 2000GC to 2017GC. The researcher used
annual reports of all commercial banks as the secondary data sources, data from the regulatory
body of banks in Ethiopia-National Bank of Ethiopia (NBE) and from Central Statistical
Authority (CSA). In addition, deposit mobilization performance was assessed to study the effect
AradaGiorgis 76
AratKillo 68
Finfine 99
Nefas Silk 79
Selassie 64
Total 560
A total of sample size from employees of CBE are =225 employees and
Purposively selected sample size form CBE customers =30 customers
Prior to the multiple liner regression, descriptive analysis is used to describe the behavior of the
individual variables over the period under review. The descriptive analysis also included a brief
situation of the bank specific and macroeconomic variables. The data collected was collated and
processed by editing and coding to eliminate all errors. It was then synthesized and analyzed using
both qualitative and quantitative analytical techniques to draw valid conclusions and inferences using
STATA. Cross tabulations were used to bring-out all interrelated inferences. Tables and figures were
used in the case of the quantitative technique, while descriptions were used in the case of the
qualitative analysis.
The questionnaires were analyzed based on Likert scale of five ordinal measures regarding the
relative importance of each variable towards each statement. The questionnaires were rated using
a number scale from 1-5. The numbers indicate the degree of agreement of each variable of the
respondents to each of the specific questions. The degree of agreements or disagreements of the
respondents are outlined as follows.
1= Strongly Disagree, 2= Disagree, 3= Neutral, 4= Agree and 5= Strongly Agree.
This paper examines the determinants of banking sector deposit mobilization in Ethiopia. The
researcher has used the determinants from previous studies to guide the choice of independent
variables. While deposit (D) is used as the explained variable between inflation rate (I), interest
rate (R), exchange rate (E), branch expansion (B), per capita income (C) and prize linked saving
(PLS) are used as explanatory variables of the study after a thorough review of extant literature.
Moreover, the study use 17 year annualized economic data spanning from 2000 to 2017 G.C.
HA: PLS has a positively and significantly effect on deposit of commercial banks.
3.9.2 Inflation
As to Carroll (2006), inflation can influence saving through its impact on real wealth. As
inflation accelerates, deposits become less attractive, depending on the interest rate. In this case,
the assumption would be that as deposit interest rates rise, deposits would increase in principle as
well. The narrower the spread between deposit rates and inflation, the less attractive it should be
to hold deposits above the required level. Inflation is one of the factors that determine
commercial banks deposits (Herald and Heiko, 2009). Banking system was affected by inflation
in terms of deposit absorption and facilities grant (Mohammad and Mahdi, 2010). As to
Mohammad and Mahdi (2010), in developing countries banks boost deposits and increase self-
sufficiency in a period of inflation. The latter is the persistent increase in the general price level
for a specified period of time. Thus, it is a fall in the market value of money (purchasing power)
as a result of persistent rise in prices. Real value of money declines resulting in benefit to debtors
and loss to creditors (Brealey and Myers 2003).
HA: Inflation positively and significantly affects deposit of commercial banks.
1.5
0.5
Male
(68%)
20 percentage
0
Diploma and First degree Second degree
below and above
1.2
0.8
0.6
0.4
0.2
From Table 4.3.3 , 69% of the sampled customers agree that PLS was attracting new customers
as a major effect on deposit , 25% were not sure whilst 6% disagree to the assertion. This implies
that, PLS is attracting new customers in CBE branches. This result is consistent with the findings
in Guryan& Kearney (2008), who also find strong same-store effects for selling a winning lottery
ticket and much smaller spillover effects to other nearby stores. The results show that prize
linked savings, can indeed create a “buzz” that results in significant and permanent increases to
savings held in the PLS product even by those who did not win a prize.
About 76% of respondents suggested that the Prize-linked saving programs positively affect
customers‟ attitude towards saving. Atalay (2012) also found an increase in total deposit through
introducing a lottery savings based on an online experiment. These results appear to be stronger
among customers with lowest savings and income.
Around 58% of employees replied that the scheme influenced customer to save regularly and to
save extra deposit in the bank. Atalay (2012) confirm that offering savings products with a
lottery element may increase total savings overall from both existing and new savers. The fact
that PLS accounts have a greater potential in stimulating even individuals in the low-income
segment to save is important. Here, prize linked saving accounts promote positive saving culture
that serves an additional benefit to the society.
In the above table 4.3.4about 60% of customers who have suggested that the prize items included
in the program are attractive and improving through time. Large number of respondents that is
75.11%agreed with the statement both customers and employees are well aware of the PLS
program and its guidelines. This shows that the bank is doing sufficient promotion about the PLS
program. Only 32% of respondents agreed that post-execution of the program like publicizing
A small number of customers agreed that they became customers of CBE solely due to the
existence of PLS. However, service excellence and branch proximity were also reasons by which
customers were stimulated to join CBE. Customers‟ response also indicated that as their length
of business relationship with the bank decreased, the share of customers attracted by the PLS
scheme also decreased. The PLS program successfully attracted non-savers, assert poor and low
to moderate income groups to open an account and also made positive impact on deposit
mobilization process.
0.8
deposit
yaer
0.6
deposit
0.4
0.2
0.8
deposit
deposit
0.6
year
0.4
0.2
900000
800000
700000
600000
500000
400000
300000
200000
100000
0
Branch expansion
1800
1600
1400
1200
number of Branch
1000
brx
800
YEAR
600
400
200
25,000.00
20,000.00
15,000.00
10,000.00
5,000.00
Branch Expansion
Exchange Rate
Depots 1.0000
Pearson
Inflation Rate 0.8160 1.0000
Correlation
Branch Expansion 0.9333 0.3471 1.0000
The below table (Table 4.7) shows the results of regression analysis. The coefficient of
determination of Adjusted 0.9259 means that 88.89 % of the variation in deposits is being
explained by the independent variables in the model and there is a strong relationship between
deposits and the independent variables. Moreover, the coefficient estimate of the constant of the
Date: 18/05/2019
Sample: 2000-2017
Variable Coefficient Std.error t-statistic Prob.
Cons -3.35714 1.20756 1.24 0.3056
LNIFL -0.11733 0.19934 -0.59 0.0469
Adjusted r- 0.8889
squared
Source: STATA software output
5.2 Conclusions
For successful execution of the program, the bank is doing well in creating awareness
about the PLS program and its guidelines. The prize items included in the program are
appealing and motivate customers to keep their money with CBE and to save extra
deposit in the bank. Deposit mobilization during PLS program is successful because the
program attracting new customers, minimize frequent withdrawal from their accounts and
influenced them to save regularly.
A small number of customers agreed that they became customers of CBE solely due to
the existence of PLS. However, service excellence and branch proximity were found to
reasons by which customers were stimulated to join CBE.
It is found out that explanatory variables, inflation, deposit(interest) rate, per capita
income, branches expansion and exchange rate of Birr to USD, are factors that would
influenced the deposit volume at 92.59 %(R2) of the time. Hence, the factors are found to
be influential with this study.
This study has shown that the branch expansion, real per capita income and general
inflation are the most significant factors of deposit volume. Besides, the other variables-
exchange rates and deposit (interest) rate have insignificant power to influence the
dependent variable.
5.3 Recommendations
Based on the research findings and conclusions above, the following are recommended for
commercial banks to mobilize more deposits:
Commercial banks should promote winners using live transmission television channels
and broadcasting so that people can trust the PLS program and employees, are expected
to make customers aware that withdrawal of money from their accounts will result in
disqualification from participation in the program.
Commercial banks need to deliver quality service for their customers. PLS only support
what the branches do in terms of service quality and other sales activities. Banks are
expected to be engaged in promoting the PLS program and provide promotional items to
branches before the launch of the program, in addition to the advertisements disseminated
over the mass media.
Commercial banks should increase their network to all regions in Ethiopia in order to
increase deposits and increase private investment in certain areas. Majority of Ethiopians‟
population remain unbanked and it is reliant on the various banks to increase their branch
network system. This will also educate the unbanked on the essence of the banking
system. Improve infrastructure and incentives for banks to open branches in both remote
(central) area and reach the unbanked society. There should be also an investment in
strengthening the operational capacity of the existing branches. The empirical evidence
indicated that deposit would increase as the number of branch increases.
The banks should also try to introduce new deposit product types that are appealing to the
public to increase market share. There are areas that have to be looked at like online
account opening and account maintenance to attract foreign depositors and in the process
the legal requirements for account opening has to be comfortable
The commercial banks should also provide competitive deposit interest rates on selected
Stable deposits keeping sufficient margin of profitability. The issue of paying fair interest
rates to selected demand deposit customers could also be considered.
Determinants of Commercial Banks Deposit Mobilization Page 53
The government should continue to control inflation below its threshold or optimal level
because banks ability to mobilize more deposit is reduced when there is an increase in
inflation rate.
Adam B. Ashcraft(2005). Are Banks Really Specia? Federal Reserve Bank of New York .-
Kelvin, A. S. (2001). “The Role of Commercial Banks in Financing Growth and Economic
Development in Trinidad and Tobago And The Caribbean: A Perspective From The Royal Bank
of Trinidad and Tobago” Central Bank of Belize .
Atalay K., Bakhtiar F., Cheung S., Slonim R., 2012. “Savings and prize-linked savings
accounts”, Journal of Economic Behavior and Organization, Vol.107, pp.86-106
Breslow N.E., C. N. (1999). Design and analysis of two-phase studies with binary outcome
applied to Wilms tumour prognosis. Applied Statistics, 4, 457-468.
Cole S.A., Iverson B.C., Tufano P., 2014. “Can gambling increase savings? Empirical evidence
on prize-linked savings accounts”, working paper
S - is sample size.
Appendix 2: Questionnaires
Questionnaire
Target Respondent: Staff and Customers
I am a university student at St‟s Marry University pursuing a Master‟s degree in accounting and
finance. In partial fulfillment for the award, I am conducting a survey to identify determinates of
deposit mobilization by commercial banks in Ethiopia. You have been selected to participate in
this study as your contribution will important
I request you to spare a few minutes of your busy schedule to fill this questionnaires, your
response is highly appreciated and will be treated with utmost confidentiality. Thank you for
your cooperation.
6. If you are a staff of CBE, how many years have you been with the bank?
a. Less than 1 year b. 1-3 years c. 4-6 years
d. 7-8 years e. 10 and above years
7. How frequent do you operate/put money in your account(s) during PLS?
a. Daily b. Regularly c. Occasionally
d. monthly e.e. Never
8. How often do you withdraw from your bank account(s) during PLS?
a. Daily b. Regularly c. Occasionally
d. monthly e.e. Never
PLS scheme influenced customers to save regularly and to save extra deposit
in the bank.
During the PLS periods there was a significant monthly deposit increment
10. Please tick in the appropriate box using a scale of 1-5, where 1=strongly disagree, 2=
disagree, 3= Not sure, 4= agree, and 5= strongly agree; which factor stimulate you to join CBE?
1 2 3 4 5
Service excellence
Branch accessibility
Employees and customers are well aware of the PLS program and its
guidelines.
APENDEX -3
time variable: year, 2000 to 2017
delta: 1 year
year I R C D E B
-
2000 0.641854 2.81341 3.887782 23.52043 2.119611 2.833213
-
2001 0 2.65926 3.901914 23.64454 2.145054 3.295837
-
2002 0 3.50656 3.86244 23.72229 2.149539 3.637586
-
2003 2.879198 3.50656 3.786961 23.81299 2.15405 3.912023
-
2005 0.875469 3.50656 3.856303 23.96355 2.157767 4.219508
-
2006 2.370244 3.50656 3.908123 24.28269 2.161137 4.382027
-
2007 2.379546 3.50656 3.965659 24.44102 2.174104 4.736198
2008 2.714695 - 4.069287 24.62949 2.223986 5.087596
dfullerifl, lags(2)
------------------------------------------------------------------------------
------------------------------------------------------------------------------
. dfullerir, lags(5)
------------------------------------------------------------------------------
------------------------------------------------------------------------------
------------------------------------------------------------------------------
MacKinnon approximate p-value for Z(t) = 0.0099MacKinnon approximate p-value for Z(t) =
0.0000
------------------------------------------------------------------------------
------------------------------------------------------------------------------
Correlation result
(obs=17)
-------------+------------------------------------------------------
dep | 1.0000
------------------------------------------------------------------------------
------------------------------------------------------------------------------
delta: 1 year