Samiraraoufi Resume2023 Copy 2

SAMIRA RAOUFI
14203 Alta Oaks Dr. #303 Rockville, MD│ (301) 529-9562| sraoufi@terpmail.umd.edu│ LinkedIn
EDUCATION
Robert H. Smith School of Business, University of Maryland, College Park Expected: May 2025
Bachelor of Operations Management and Business Analytics │Cumulative GPA: 3.50
WORK EXPERIENCE & PROFESSIONAL DEVELOPMENT

Ferguson Centers for Leadership Excellence Fellowship December 2023-Present
Ferguson Fellow
• Participate in the Leadership Academy which includes multiple live coaching sessions where personal and professional goals are set and
measured, asynchronous and live webinar training and development to support technical and soft skill practice, industry mentorship to provide
industry-specific knowledge sharing, and career services to support the journey into real estate
• Uphold The Ferguson CLE foundational values of integrity, commitment, and inclusion to contribute to positive change across the industry as a
future leader
• Leverage generous tuition scholarship to enable focus on studies to complete undergraduate degree and thrive in the workplace
Robert H. Smith School of Business
Teacher’s Assistant (BMGT758I & EDCP108C) August 2023-Present
• Support the instructor in delivering an engaging curriculum tailored to the needs of 50 master students
• Offer constructive feedback to students on their coursework, supplying recommendations for growth and improvement
• Stay abreast of current developments in business and management, continually enhancing personal knowledge to assist students in their academic
endeavors better
Eppley Recreation Center May 2023-Present
Personal Trainer
• Design and implement customized fitness programs for clients, catering to individual goals and fitness levels
• Intrust and motivate clients during one-on-one training sessions to ensure proper form and technique
• Maintain accurate client records, including workout history and progress tracking, to facilitate effective sessions for 15 clients
Hostess/Server December 2022-Present
Lao Sze Chuan
• Provide exceptional customer service by attentively listening to over 150 guest requests and preferences
• Effectively communicate with kitchen and waitstaff to ensure orders are accurate and promptly delivered to tables
• Manage cash and credit card transactions securely, while maintaining a balanced cash register
• Adapt to a fast-paced restaurant environment, remaining composed under pressure, and handling customer concerns with professionalism
Ruffalo Noel Levitz November 2021-September 2023
Supervisor
• Raised fundraising efforts that yielded over $500,000 in vital support
• Conducted daily outreach to alumni, parents, and friends, fostering meaningful connections and reinforcing the university’s mission
• Oversaw a team of call center associates, providing guidance and support to enhance their performance and achieve fundraising goals
Continental Pools May 2018-August 2022
Lifeguard Manager
• Supervised and oversaw the safety of over 200 daily guests, ensuring a secure aquatic environment at all times
• Enforced pool rules and regulations by articulating the significance of company policies to patrons
• Demonstrated leadership and professionalism in managing lifeguard teams, fostering a safe and enjoyable experience for guests
• Ensured a clean and organized pool environment, overseeing daily maintenance and cleanliness routines
ACTIVITIES, PROJECTS & AFFILIATIONS
Justice for Fraud Victims Project, President May 2023-Present

• Collaborate with various departments within the Robert H. Smith School of Business to orchestrate seminars
• Champion the planning and execution of the Business Fraud Prevention Seminar
• Contribute to the development of comprehensive case files, while gaining valuable real-world experience in forensic accounting
• Participate in an agreement between JFVP, the Fraud Enforcement Division, and the Attorney General of Prince George’s County, enabling the
referral of select cases for direct assistance
Office of Multi-Ethnic Student Education, Program Coordinator September 2022-Present
• Organize and manage executive events all while staying within an organizational budget
• Facilitate four virtual workshops to enlighten the University of Maryland students across the University Partners Program
• Promote student success by providing support to students on registration, admission requirements, and procedures
Women in Business Association, Finance, and Marketing Committee September 2021-Present
• Empower and equip young women with the skills and knowledge to excel in both the Smith community and the real world
• Strategize and execute creative fundraising events, resulting in increased financial support for the organization
• Promote events and fundraising initiatives through various social media platforms
Operations Business, Vice President September 2021-November 2023
• Enhanced the visibility and influence of SUSA by representing the club at leadership conferences
• Liaise with organizations, alumni, and recruiters to secure guest speakers, enriching the educational experience for members
• Collaborated on crafting informative presentations to aid students in their professional backgrounds
SKILLS & INTERESTS
Languages: Fluent in English, Russian, Farsi, and Spanish (Seal of Biliteracy)
Technical Skills: Microsoft Office (Word, Excel, PowerPoint), Social Media
Certifications: ACE Personal Trainer Certification, First-Aid, CPR

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SAMIRA RAOUFI

WORK EXPERIENCE & PROFESSIONAL DEVELOPMENT

ACTIVITIES, PROJECTS & AFFILIATIONS

Justice for Fraud Victims Project, President May 2023-Present

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