Tourism Correspondence S9

TOURISM
CORRESPONDENCE
Session 9
RÉSUMÉS
 A résumé presents a summary of your education,
work history, credentials, and other
accomplishments and skills.
 Résumés are the most common document
requested of applicants in job applications.
 A résumé should be as concise as possible.
Typically, a resume is one page long, although
sometimes it can be as long as two pages.
 The four basic types of résumé:

 Executive
 Novice
 Chronological
 Functional
EXECUTIVE RÉSUMÉS
 For an experienced executive who has

accumulated his or her share of gray hair, the
challenge is to compress a long job history into a
one- or two-page résumé.
 Two techniques work well here: clear

organization and concise writing.
TIPS FOR WRITING EXECUTIVE RÉSUMÉS
 Find the organizational scheme that works best

for your job history: chronological, or by function
or achievement.
 Hit the highlights. Save the detail for the

interview.
 Use bullets instead of paragraphs for easy

scanning.
NOVICE RÉSUMÉS
 When you are a recent college graduate or

otherwise lack extensive job experience,
compression is not your problem.
 Your challenge instead is to make what little you

have seem like a lot. You have to elaborate and
embellish on your background and credentials to
make the résumé seem solid.
TIPS FOR WRITING NOVICE RÉSUMÉS
 Brainstorm. Think about your life. Make a list of

every experience and skill that will make you
valuable to potential employers.
 Stress major and minor, extracurricular
activities, internships, part-time jobs held during
school, and summer jobs.
 Point out the benefit of an experience if not
obvious (e.g., “Dormitory resident advisor —
managed housing for 300 students of diverse
cultural and ethnic backgrounds”).
CHRONOLOGICAL RÉSUMÉS
 The most common method of organization

for your résumé and presenting your job
experience is in chronological order. You begin
by listing your current job —company, title, job
description — and then go back from there,
listing all jobs held since you graduated.
 The chronological method works well if you have

been working steadily for a long period, have not
been unemployed between jobs, and tend to stay
in jobs relatively long rather than job hop.
TIPS FOR WRITING CHRONOLOGICAL RÉSUMÉS
 Use a layout that allows the reader to see the

entire chronology of dates in advance. One good
method is to put dates in the left-hand column,
with the company, your title, and job description
to the right.
 Make sure there are no gaps in your timeline. If

you have such a gap, consider using the functional
résumé.
 Use bold, italic, or all-cap heading to separate the

sections (e.g., AWARDS, PUBLICATIONS,
EDUCATION).
FUNCTIONAL RÉSUMÉS
 The functional résumé lists work experience by

job title, job description, or work performed. It
does not show chronology.
 It focuses on your skills and abilities.
 Use a functional résumé when there are large

gaps in your employment history or when
you have job-hopped frequently (e.g., you
worked for three institutions in two years).
TIPS FOR WRITING FUNCTIONAL RÉSUMÉS
 Be consistent in how you organize and categorize

work experience. Is it by tasks performed? Job
title? Industry? Department?
 Keep descriptions short — two or three sentences

per job.
 Highlight what you did and the results you

achieved.
CURRICULUM VITAE
 A curriculum vitae (CV) provides a summary of

your experience and skills.
 CVs include extensive information on
your academic background, including teaching
experience, degrees, research, awards,
publications, presentations, and other
achievements.
 CVs are thus lengthier than résumés, and
include more information, particularly details
related to one’s academic and research
background.
WHAT DIFFERENTIATES A CV FROM A
RÉSUMÉ?
 CVs are used by master’s degree-holders or
Ph.Ds applying for teaching or research positions
at colleges, universities, or research institutions.
 You may also use your CV during graduate

school to apply for grants, fellowships, or
teaching positions.
 Your CV must be appealing and convince a

search committee of your qualiﬁcations.
WHAT SHOULD I INCLUDE IN MY CV?
 Name, address, telephone  Related experience (for

number, and/or e-mail example, administrative or
address editorial experience)
 Degrees, institutions, and  Language, computer, and/or
degree dates other skills
 Dissertation or thesis  Activities and/or interests

title(s), names of advisor (optional)
and committee members
 Awards, fellowships, and
grants  Service and membership in
professional associations
 Publications and (e.g., Modern Language
presentations Association)
 Teaching experience and  Depending on your

interests discipline, you may have
additional sections:
 Research experience and  Performances (performing
interests arts)
WRITING A COVER LETTER
 Sent with a résumé, a cover letter introduces you

to the person who is hiring for the job.
 Before you write the cover letter, you need

information about the job, especially the
qualifications needed.
 The best place to find this information is in the

advertisement where you learned about the job.
ELEMENTS OF A COVER LETTER
 Opening : Tell (1 ) that you are applying for

a job and (2) the source of your information.
 Focus: Tell why you are suited for the job.
 Action: Tell what you plan to do.
 Closing: Be positive.
ASSIGNMENT
 Write a résumé or CV for yourself.

THANK YOU

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TOURISM

 The four basic types of résumé:

 For an experienced executive who has

 Two techniques work well here: clear

 Find the organizational scheme that works best

 Hit the highlights. Save the detail for the

 Use bullets instead of paragraphs for easy

 When you are a recent college graduate or

 Your challenge instead is to make what little you

 Brainstorm. Think about your life. Make a list of

 The most common method of organization

 The chronological method works well if you have

 Use a layout that allows the reader to see the

 Make sure there are no gaps in your timeline. If

 Use bold, italic, or all-cap heading to separate the

 The functional résumé lists work experience by

 Use a functional résumé when there are large

 Be consistent in how you organize and categorize

 Keep descriptions short — two or three sentences

 Highlight what you did and the results you

 A curriculum vitae (CV) provides a summary of

 You may also use your CV during graduate

 Your CV must be appealing and convince a

 Name, address, telephone  Related experience (for

 Dissertation or thesis  Activities and/or interests

 Teaching experience and  Depending on your

 Sent with a résumé, a cover letter introduces you

 Before you write the cover letter, you need

 The best place to find this information is in the

 Opening : Tell (1 ) that you are applying for

 Focus: Tell why you are suited for the job.

 Action: Tell what you plan to do.

 Write a résumé or CV for yourself.

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